As we continue to grow, we are excited to add a Senior Sales Director to our Italy team.   The position is based in our Milan offices (3 days a week). 

OVERVIEW:  

As a Senior Sales Director you will be responsible for managing key client relationships, driving revenue growth, and ensuring customer satisfaction. Your role will focus on strategic account management, business development, and sales leadership to achieve and exceed targets. You will work closely with internal teams, including marketing, customer success, and operations, to deliver tailored solutions to clients.  

What You'll Do:  

  Account Management & Growth: 

• Manage and grow a portfolio of key accounts, ensuring client retention and satisfaction.  
• Develop and execute strategic account plans to maximize revenue opportunities.  
• Act as the primary point of contact for clients, providing consultative sales and solutions.  

  New Business Development: 

• Identify and pursue new business opportunities within existing and new accounts.  
• Build relationships with senior decision-makers to influence buying decisions.  
• Work with the sales team to develop compelling sales pitches and presentations. 

Sales Strategy & Execution: 

• Meet and exceed sales targets, including revenue, profit, and customer acquisition goals.  
• Develop pricing strategies, contract negotiations, and proposals.  
• Collaborate with marketing to create targeted campaigns and lead-generation strategies.   

Team Collaboration & Leadership: 

• Mentor and support junior sales team members where applicable.  
• Work closely with cross-functional teams to ensure seamless service delivery.  
• Provide regular sales reports, forecasts, and insights to leadership.  

What You'll Bring:  

• Experience: 15 years in sales, account management, or business development, preferably in consumer goods or consumer electronics.
• Fluent Italian and English 
• Proven Track Record: Demonstrated ability to exceed revenue targets and grow key accounts. 
• Client-Focused: Strong ability to understand client needs and deliver tailored solutions. 
• Negotiation & Closing: Expertise in handling complex sales cycles and closing high-value deals. 
• Strategic Thinking: Ability to identify growth opportunities and drive long-term business success. 
• Communication & Leadership: Excellent presentation, influencing, and stakeholder management skills. 
• CRM & Tech-Savvy: Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.  

As a Manager, Customer Success, you lead a team of Customer Success Managers who own customer value, adoption, and retention across our Italian market.

Your primary focus is ensuring customers achieve measurable success and remain long-term advocates for Trustpilot.

You are accountable for the team’s customer outcomes - driving Business Adoption, high Gross Renewal Rates (GRR) and Net Promoter Scores (NPS) through strong coaching, operational excellence, and cross-functional alignment with Account Management, Product, and Marketing.

What you'll do:

• Lead and develop a team of Customer Success Managers to deliver exceptional onboarding, adoption, and customer outcomes. Foster a culture of ownership, empathy, and continuous improvement.
• Ensure the team proactively manages customer health and achieves high GRR and NPS results. Track and address risk indicators early to minimize churn.
• Embed consistent processes for onboarding, success planning, and account reviews. Maintain accurate health and activity data in Salesforce.
• Partner with Account Management on renewals and expansions; with Marketing on customer advocacy and case studies; and with Product on Voice of the Customer feedback.
• Leverage customer data and dashboards to identify trends, measure impact, and communicate progress to leadership.
• Recruit, onboard, and coach high-performing Customer Success Managers. Set clear goals, provide regular feedback, and create opportunities for growth.
• Champion the customer internally — ensuring product, process, and policy decisions are made with the customer impact in mind.

What you’ll bring:

• Fluency in both Italian and English
• Experience leading a Customer Success or post-sales team in a SaaS or technology environment.
• Proven success driving customer adoption, satisfaction, and retention at scale.
• Deep understanding of customer lifecycle management and success planning frameworks.
• Strong data literacy and ability to interpret customer health metrics and operational KPIs.
• Excellent communication and influencing skills, able to align cross-functional stakeholders around customer outcomes.
• Experience using CRM and Customer Success tools (Salesforce, Gainsight, ChurnZero or similar).
• Empathetic, organized, and commercially minded leader who builds trust and drives accountability

What's in it for you:

• Hybrid working model 2/3 days on site in our Milan office and the rest working from home
• Multiple opportunities throughout the year to visit our international headquarters in Copenhagen for trainings, meetings and team events
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership 
• A lucrative commission structure, company bonus and benefits
• 22 days annual leave; after 12 months of continuous service you will be entitled to 3 days extra annual leave
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• At Trustpilot we care about your well-being; you will have full access to apps such as Headspace & Blinkist

Still unsure?

We want everyone to feel welcome at Trustpilot. We’re excited to hear about your experiences and how you can help us create a great culture for our team. So don’t worry if you don’t tick every single box - we’d still love to hear from you!

#LI-AP1

Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

Your responsibilities as a Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior 
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites:

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing
• Teamwork and relationship building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

#LI-onsite

The opportunity: 

 The Senior Account Manager will help their clients grow and realize the Flexport value proposition by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with a high degree of professionalism and attention to detail.

You will: 

Your responsibilities as a Senior Account Manager include, but are not limited to the following:

• Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to architect 3-year supply chain roadmaps that align with the client's global business goals.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships

We are kindly asking candidates to apply with a CV in English

You should have:

• 5+ years of experience in supply chain operations, sales/account management or a client facing role.
• 2+ years experience in logistics, freight forwarding, or supply chain.
• Client-centric:obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunches compensation up to 12 euros / days
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members
• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success 
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

#LI-onsite

Role Overview:

The Senior People Manager acts as the primary People lead for JD Group in Italy, ensuring the seamless integration of global strategies within the local market. This role focuses on adapting and implementing Group-wide People initiatives to fit the Italian retail and HQ landscape. Reporting directly to the Retail Associate Director South Europe, the successful candidate will work in close partnership with UK/EU-based Centers of Excellence (COEs) to deliver a high-quality, proactive People service that ensures full compliance with local labor laws while driving business growth.

Key Responsibilities

Strategic Partnership and Business Alignment

• Work closely with the JD Italy Country Manager to align People initiatives with retail performance, expansion, and commercial goals.
• Serve as the primary point of contact for UK/EU-based Line Managers with teams in Milan and Rome, ensuring consistent management and local legal compliance.
• Collaborate with the Group Reward COE and Group Finance to lead workforce planning and People budgeting, balancing local market competitiveness with global cost targets.
• Implement and report on the People strategy in Italy, ensuring consistency between UK Group guidelines and local operational needs through key People KPIs.

Employee Relations and Compliance

• Manage local labor relations and complex disciplinary cases with a focus on minimizing legal risk while maintaining a positive, high-performance work environment.
• Ensure all personnel procedures are applied fairly and strictly, balancing Group standards with full compliance with the latest Italian labor laws.
• Guarantee a transparent and safe workplace by enforcing anti-discrimination measures and anti-corruption protocols
• Act as the local expert in mitigating employment risks, providing proactive guidance to both local leadership and UK /EU-based managers to ensure seamless operations across all regions.

Organizational Development and Change Leadership

• Accompany and guide leadership through structural changes and organizational transitions, ensuring a resilient and people-centric approach.
• Partner with the Group Talent COE to identify high-potential talent and oversee succession planning for the Italian market.

People Experience, DEI, and CSR

• Lead the Global Engagement Survey process locally, moving beyond data collection to drive the creation and execution of tangible action plans that measurably improve the work climate.
• Own and deliver the Annual Culture Calendar as the core of the People Experience.

Skills/Experience/Knowledge needed:

• Master’s degree in Law, Economics, or Humanities; a Master’s in Human Resources Management is preferred.
• At least 5 years of HR experience, with a solid track record leading HR areas or functions within Retail or other fast-paced industries.
• A pragmatic approach with the ability to solve complex problems in rapidly changing environments.
• A business-oriented mindset, strong analytical skills, and the ability to negotiate and work effectively with key figures at all levels of the company.
• Italian: Native
• English: C1 level (essential for dual reporting and communicating with the Group).
• Willingness to travel regularly across the country and full driving license.

Fondato nel 1981 con un unico negozio nel nord-ovest dell'Inghilterra, JD Group è cresciuta fino a diventare un retailer omnicanale leader a livello mondiale nei settori della moda sportiva, dell'outdoor e delle palestre. I nostri team, eterogenei e motivati, gestiscono un portafoglio di rinomati marchi in numerosi mercati internazionali.

Quotata alla Borsa di Londra dal 1996 e orgogliosa membro del FTSE100 dal 2019, JD Group continua ad espandersi sia in Italia che a livello globale, guidata da un impegno verso l'innovazione, l'eccellenza e le possibilità.

La nostra visione è quella di diventare il rivenditore omnicanale più affidabile e dinamico al mondo nel settore dello sport e dell'outdoor. Diamo il benvenuto a persone di ogni provenienza che desiderino unirsi a noi per plasmare questo futuro!

Ti chiediamo di inserire nel CV l'autorizzazione al trattamento dei tuoi dati personali ai sensi del Regolamento UE n. 679/2016 e della legislazione italiana vigente.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

POSITION OVERVIEW 

The District Manager for Alo's Italy & growing Southern Europe region is responsible for leading, managing and continuously developing all aspects of the designated region of business.  This includes but is not limited to employee relations, operations, inventory compliance, client retention, sales and service, development of store leadership teams, managing store budgets and profitability. This person is responsible for budgets, setting financial goals and working closely with HQ business partners to accomplish business objectives and exceed goals. They are accountable for creating and maintaining a positive and highly productive work environment in alignment with the company’s vision and ensuring that all stores are consistently achieving sales and profitability goals, operational objectives, merchandising standards and developing highly successful teams that will be motivated to grow, contribute, and advance with Alo.  

JOB REQUIREMENTS 

Business Leader 

• Develop and execute the brand’s retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the stores, and broadening and developing the clientele base.  
• Local market knowledge of clientele base and brand competitors.  
• Awareness of business trends that relate to the success of the store and brand. 
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in store experience.
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  
• Formulate business development strategies to ensure long-term success
• Set standards and objectives for different stores and departments
• Evaluate performance using key metrics and address issues to improve it 
• Consistently drive and motivate leadership and store teams to achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.)  
• Proactively network, teach and train the store teams how to consistently build lasting client relationships and lead with the Alo Sales + Service guidelines.
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Create a multi store and business strategy to further grow all aspects of the business including studio operations and set clear business expectations with the team members for all designated areas of the business. 

People Leader 

• Conduct themselves as an Alo brand ambassador within the store, and in the local community. 
• Proven ability to identify, source, and recruit high-potential talent for the Alo brand.  
• Facilitate new hire onboarding, and on-going training of existing staff members.
• Clearly and consistently articulate the company’s expectations to the store team.
• Set performance goals and objectives for the store teams
• Coach, develop, and motivate leadership teams through performance reviews.  
• Consistently reinforce company standards and policies and hold teams accountable in partnership with designated business partners.
• Ensure that all staff members adhere to wardrobe standards for the current season, and always represent the Alo brand. 
• Identify and establish an individual development plan to support professional growth aspirations and talent needs at Alo. 
• Ensure that the store team are experts in product knowledge, fit, performance and brand styling, giving them the tools to be incomparable sales and service professionals. 
• Ensure retention of top talent and succession planning in partnership with the corporate team.  

Operations Leader 

• Optimize and oversee operations to ensure efficiency 
• Undertake sound financial management to ensure stores are profitable and stay within budget  
• Ensure compliance with company’s policies and operational guidelines
• Ensure the store teams adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house  
• Ensure all stores are complying with the company’s policies regarding cash processing, petty cash management and expense management.
• Supervise inventory management to ensure store shrink is at or below company target  
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store teams. Collaborate with designated HQ partners on any changes and modifications to ensure the representation of the brand aligns with the company vision.
• Manage headcount and payroll objectives for the designated stores in region.
• Implement tactics to manage and maintain effective profit and loss strategy for the stores, with a focus on the controllable expenses.
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures.  
• Make well-versed recommendations to help improve the company’s operational systems and processes.  
• Perform other projects as assigned.  

Business Partner 

• Lead a team of store managers towards effective collaboration and attainment of goals 
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate  
• Satisfactorily resolve all customer issues and/or complaints in a timely manner.  
• Collaborate with cross-functional business partners to support organizational goals  
• Communicate effectively and efficiently with all levels in the organization, including the executive team.  
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives. 
• Effectively communicate business results, store needs, opportunities and partner with HQ business partners on solutions to further grow and increase overall sales revenue.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 
• Conduct regular regional meetings (i.e. Monthly/Quarterly etc.) to motivate the team, and communicate brand activities and initiatives. 
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate. 
• Report to senior executives on progress and business opportunities. Deal with opportunities by providing creative and practical solutions
• Assist upper management in decisions for expansion or acquisition 

District Manager Qualifications: 

• 7+ Years of Multi-Unit, high volume retail or related industry experience  
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies Alo’s Guiding Principles 

#LI-

#LI-4

Back to Nature, an ExperiGreen Lawn Care Company is looking to hire an Outside Sales Consultant to apply and join our amazing team full-time! Are you looking for a sales job with a company that is growing at a record pace and pays unlimited commissions? Do you like working outdoors without being micromanaged? Do you want to be a part of a team that takes care of you? If so, keep reading! 

WHY YOU SHOULD JOIN OUR TEAM

We are an established lawn care company that invests in our team and offers real opportunities for career growth. We pay this full-time Outside Sales Consultant a competitive, guaranteed, base salary, unlimited commissions, an additional bonus plan, as well as great benefits, including independent work, health, dental, vision, and life insurance, 401k, PTO, and paid holidays. If we have your attention, please continue reading!

ABOUT Back to Nature

Back to Nature is a locally owned and nationally supported lawn care company that provides a comprehensive list of lawn services. Our commitment to quality and customer satisfaction is what sets us apart from our competitors. We strive to develop our people by building dynamic teams and creating a culture that supports opportunities from within. We know a large part of our success comes from developing and helping our team members reach their personal and professional goals.

Description:  Responsible for generating new business using outside sales techniques, maintaining existing customer   relationships, and promoting lawn care services to residential and commercial clients.  

  Education:  

• High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred.  

  Experience:  

• Minimum 1 year of sales or customer service experience preferred. 

  Skills:  

• Ability to build rapport and establish trust with customers. 
• Attention to detail and problem-solving abilities.  
• Strong written and verbal communication and interpersonal skills. 
• Ability to obtain and utilize agronomic terminology and explain it to customers effectively. 
• Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools. 
• Goal-oriented with the ability to meet or exceed sales targets. 

     General Responsibilities: 

• Identify and target prospective customers through various channels, including door-to-door visits, referrals, networking, and marketing leads. 
• Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans. 
• Present and sell lawn care services, products, and packages to residential and commercial clients. 
• Build and maintain strong relationships with customers to drive repeat business and referrals. 
• Follow up on leads and ensure a seamless onboarding process for new customers. 
• Address customer questions, concerns, and service needs promptly and professionally. 
• Plan daily routes and appointments to maximize efficiency and coverage. 
• Track and report sales activities, customer interactions, and progress toward goals. 
• Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments. 
• Stay informed about industry trends, competitor offerings, and best practices. 
• Work closely with the operations team to ensure timely service delivery and customer satisfaction. 
• Provide feedback to the marketing team to improve lead generation and promotional campaigns. 

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Salary: $55K - $100K 

Back to Nature, an ExperiGreen Lawn Care Company is looking to hire an Outside Sales Consultant to apply and join our amazing team full-time! Are you looking for a sales job with a company that is growing at a record pace and pays unlimited commissions? Do you like working outdoors without being micromanaged? Do you want to be a part of a team that takes care of you? If so, keep reading! 

WHY YOU SHOULD JOIN OUR TEAM

We are an established lawn care company that invests in our team and offers real opportunities for career growth. We pay this full-time Outside Sales Consultant a competitive, guaranteed, base salary, unlimited commissions, an additional bonus plan, as well as great benefits, including independent work, health, dental, vision, and life insurance, 401k, PTO, and paid holidays. If we have your attention, please continue reading!

ABOUT Back to Nature

Back to Nature is a locally owned and nationally supported lawn care company that provides a comprehensive list of lawn services. Our commitment to quality and customer satisfaction is what sets us apart from our competitors. We strive to develop our people by building dynamic teams and creating a culture that supports opportunities from within. We know a large part of our success comes from developing and helping our team members reach their personal and professional goals.

Description:  Responsible for generating new business using outside sales techniques, maintaining existing customer   relationships, and promoting lawn care services to residential and commercial clients.  

  Education:  

• High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred.  

  Experience:  

• Minimum 1 year of sales or customer service experience preferred. 

  Skills:  

• Ability to build rapport and establish trust with customers. 
• Attention to detail and problem-solving abilities.  
• Strong written and verbal communication and interpersonal skills. 
• Ability to obtain and utilize agronomic terminology and explain it to customers effectively. 
• Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools. 
• Goal-oriented with the ability to meet or exceed sales targets. 

     General Responsibilities: 

• Identify and target prospective customers through various channels, including door-to-door visits, referrals, networking, and marketing leads. 
• Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans. 
• Present and sell lawn care services, products, and packages to residential and commercial clients. 
• Build and maintain strong relationships with customers to drive repeat business and referrals. 
• Follow up on leads and ensure a seamless onboarding process for new customers. 
• Address customer questions, concerns, and service needs promptly and professionally. 
• Plan daily routes and appointments to maximize efficiency and coverage. 
• Track and report sales activities, customer interactions, and progress toward goals. 
• Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments. 
• Stay informed about industry trends, competitor offerings, and best practices. 
• Work closely with the operations team to ensure timely service delivery and customer satisfaction. 
• Provide feedback to the marketing team to improve lead generation and promotional campaigns. 

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Salary: $55K - $100K 

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As a Sales Operations Analyst, you will work closely with the Sales Operations Manager to enhance operational efficiency across Italy and DACH (Germany, Austria, Switzerland) markets through process execution, data analysis, and cross-functional collaboration.

Support & Process Improvement:

• Provide day-to-day support to the Sales team on processes, including user questions, process guidance, and issue resolution. 
• Work closely with local and central teams, gathering feedback, sharing recommendations, and alerting stakeholders to ensure alignment, consistency, and seamless execution of operations.

Sales Target & Compensation Support:

• Support and assist in sales target setting and compensation processes and activities.

Project Support:

• Contribute to projects aimed at optimizing sales operations and enhancing business impact.
• Collaborate across Sales, Marketing, and Customer Success teams on cross-functional projects.

Analytics & Reporting:

• Support the analysis of sales performance and key KPIs.
• Build, maintain & update dashboards and reports to drive actionable insights.
• Prepare data summaries & presentations for internal meetings and business reviews.
  
  

Who you are:

You Must Meet These Critical Qualifications 

• 3/4 years experience supporting a sales team in an operational or analytical capacity 
• Detail-oriented, data-driven, with a strong analytical mindset and eagerness to learn
• Proficiency in Excel/Google Sheets
• Problem-solving mindset and curiosity to understand how processes and systems work
• Excellent communication and organizational skills
• Proactive, able to demonstrate autonomy and ownership in a fast-paced, collaborative environment
• Native or fluent Italian and professional fluency in English

You Can Impress With These Additions 

• Prior exposure to Salesforce or CRM systems is a plus
• Genuine interest in the food and restaurant industry
• Experience working in a multi-country or regional environment
  
  

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

This is a key dual role focused on maintaining a high-quality office environment and coordinating major global corporate events.

I. Office Experience Management (Milan & Turin Support)

• Daily Office Operations (Milan): Work in partnership with the existing Office Manager to oversee the reception area, ensure all office spaces (meeting rooms, common areas) are organized and welcoming, and manage incoming/outgoing mail.

• Vendor Coordination: Support the coordination with various vendors and service providers (maintenance, cleaning, catering) and ensure office supplies, food, and equipment are consistently stocked.

• Turin Office Referent: Act as the dedicated Office Experience coordinator for the Turin office (approx. 40 people), traveling regularly (e.g., once every month or two) to maintain standards and resolve local issues promptly.

• Employee Well-being: Plan and execute internal employee activities, including team-building events, afterworks, well-being initiatives, and manage employee gifts.

• Administration: Assist with essential administrative tasks, including invoice processing and purchase justifications.

II. Global Corporate Event Coordination

• Executive Event Execution: Serve as the key operational partner to the Associate Director for the hands-on organization and execution of major global corporate events.

• Event Portfolio: Provide support for high-stakes events such as Annual Management Seminars, Top Managers Seminars (3-4 times/year), and the Global Convention (once every 2 years).

• Logistics & Planning: Oversee the planning, scheduling, vendor coordination, and crucial on-site logistics for large-scale executive events.

• Cross-Functional Collaboration: Coordinate closely with departments like HR and IT for event and onboarding logistics (travels, equipment, badges, business cards).

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• Experience: Minimum of 5+ years of professional experience in Office Management.

• Event Expertise: Minimum of 5+ years of experience in event planning, specifically managing large-scale corporate or executive-level events, and coordinating remote teams.

• Languages: Fluent in both English and Italian (written and verbal).

• Travel: Willingness to travel regularly (e.g., once every month or two) to the Turin office.

• Autonomy: Proven ability to work autonomously and proactively, taking initiative to improve processes and solve problems within established policies.

You Can Impress With These Additions 

• Strong track record of providing direction and solving problems independently based on assigned objectives/goals.

• Demonstrated strong organizational skills and the ability to multitask effectively across multiple physical sites.

• High degree of flexibility and adaptability to thrive in a dynamic, fast-paced work environment.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (1 days home office per week)

💸 Competitive fixed salary

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

🤩 Would you like to play with us?

Whatwapp is one of Italy's leading mobile gaming companies, known for our top casual titles loved by millions of players. We're a diverse team of around fifty people, working in English and embracing a hybrid setup (4 days per month in Milan).

We're growing fast, moving from a startup to a scale-up, and looking for passionate teammates ready to help us shape the future of gaming!

We value a flat hierarchy where ideas move quickly, learning is constant, and everyone contributes to building great games. We're also an AI-forward company: we encourage everyone to use AI tools in their daily work, and we'll make sure you have access to whatever you need. If you're curious, motivated, and ready to learn from experienced mentors, this is the place for you.

📖 Your quest will be to:

• Support senior product managers in defining and executing the product vision and roadmap
• Collaborate with design, development, and data teams throughout the product lifecycle
• Support live operations by planning, scheduling, and coordinating engaging in-game events to keep players excited and active
• Help manage production tasks, ensuring priorities are clear, deadlines are met, and the team stays aligned
• Monitor game performance and player metrics, helping to identify opportunities for improvement — using AI tools to speed up analysis and surface insights
• Assist in planning and running A/B tests to validate new ideas and optimize gameplay
• Help coordinate cross-functional tasks across departments such as customer support, data, monetization, QA, and live ops
• Prepare reports and presentations to communicate progress and insights to the wider team
• Use AI tools daily to work faster and smarter — whether that's drafting specs, analysing data, generating ideas, or automating repetitive tasks

🎮 To start playing, you will need:

• 1+ year of experience in product management, data analysis, or project coordination (internships welcome!)
• AI fluency - you're not just prompting AI tools like ChatGPT or Claude, you're building things with them: automating workflows, prototyping features, generating assets, or integrating AI into real products. You can show tangible output from projects where AI was a core part of how you built, not just how you researched.
• Experience with no-code/low-code or automation tools (e.g. Zapier, Make, n8n, Notion)
• Strong analytical and numerical skills
• Basic understanding of agile workflows and project management principles
• Great communication and teamwork skills
• Fluent English

👍 To boost your game, it's nice to have:

• A habit of experimenting with new AI tools and finding ways to apply them to your work
• Passion for F2P mobile games and understanding of what makes players tick

👤 The type of player we're looking for:

• A true game lover 🎯
• Curious and eager to learn - especially when it comes to new tools and technology
• Data-driven and detail-oriented
• Enjoys solving problems and finding creative solutions - and reaches for AI to help
• Takes initiative and ownership of their work
• A team player with a positive attitude

👑 Our company values:

• Use critical thinking: Don't assume - validate your gut feeling!
• Take ownership: Make it happen!
• Love what you do: Have fun while doing it!
• Focus on the real problem: Not just the symptoms.
• Keep it simple: Simplicity is the ultimate efficiency.
• Share ideas: Collaboration reduces bias and boosts creativity.

🌈 Power-ups to have more fun

🏡 Hybrid Working policy — live anywhere in Europe or nearby with 4 consecutive days per month in Milan with expenses support

🥳 An innovative, high-ownership, and friendly work environment where you have the opportunity to grow and try new approaches

🌆 An amazing office in the centre of Milan (Stazione Garibaldi), with a social area with a football table, board games, beer and coffee

🤸‍♀️ Flexible employment options and working hours

🤝 Quarterly development talks and career coaching from a professional coach

🇬🇧 English and Italian courses provided by native teachers

🚅 Learning budget to spend on anything for professional growth

🍎 The latest MacBook

🏝️ Offsite team building events

Don't live in Milan? Check out our work model

Building community and having a place to connect with each other is very important for us. We like not only to work together, but to have time to get to know each other, to celebrate and have fun. We also value people's choice to work from anywhere, that's why we have a very flexible hybrid model.

Our policy is 4 days per month at the office, and we decide however we're gonna go. There are people who like to go once every week, or two days every two weeks, four days straight, or even combining the last 4 days of one month with the first 4 days of the next month and only go 8 days straight every two months. Whatever works best for you!

If you don't live in Italy, we have two options: if you would like to relocate, our company offers a relocation package to help you move to Milan; if you want to stay where you are, we offer a benefit to help you with travel expenses and flexible working hours around your journey time.

🤩 Would you like to play with us?

We are looking for a Marketing Ops & AI Specialist to join our Marketing Team at Whatwapp. This role plays a key part in keeping our marketing machine running smoothly by spotting blockers across teams and solving them quickly using AI.

As a Marketing Ops & AI Specialist, you’ll be embedded across cross-functional meetings - sitting in with UA, Creative, Analytics, and Product - actively listening for problems, inefficiencies, and gaps. Then you’ll take ownership and fix them, fast, using AI tools as your primary means of execution.

You’ll act as the team’s problem-solver: turning friction into flow, building lightweight automations, and making sure no blocker goes unresolved. AI isn’t just a nice-to-have in this role - it’s how you get things done. You'll have the freedom to use whatever AI tools you need to get the job done, and we'll make sure you have access to them.

📖 Your quests will be to:

• Sit in on cross-functional meetings (UA, Creative, Analytics, Product) and proactively identify blockers, gaps, and opportunities for improvement
• Take ownership of problems and deliver solutions independently - using AI tools as your primary means of execution
• Build lightweight automations, workflows, and processes that make the marketing team faster and more effective
• Use AI to analyse data, generate insights, draft briefs, create reports, and support decision-making across the team
• Act as the connective tissue between teams - translating problems from one function into solutions that work for everyone
• Continuously explore new AI tools, techniques, and workflows that can be applied to marketing operations
• Document and share what you’ve built so the team can learn and scale the approach

🎮 To start playing, you will need:

• Strong AI fluency - you’re already using tools like ChatGPT, Claude, or similar in your daily work and can demonstrate real output from them
• Comfort with data - you don’t need to be a data scientist, but you can pull insights from a spreadsheet or dashboard and make sense of them
• Good written and verbal communication - you’ll need to clearly explain problems and solutions to different teams
• Some understanding of product thinking: you naturally approach problems by defining the issue, prioritising solutions, and iterating quickly
• Experience with or interest in automation and no-code/low-code tools (e.g. Zapier, Make, n8n, Notion, Airtable)

👍 To boost your game, it’s nice to have:

• Background in product management, product operations, or a similar problem-solving role
• Experience working in a fast-paced tech or startup environment
• Familiarity with marketing concepts (UA, CRM, creative production, analytics)
• Gaming industry experience

👤 The type of player you are:

• Passionate about AI and what it can do - you’re the person who’s always trying the latest tools
• You hear a problem in a meeting and you can’t help but start solving it before the meeting ends
• A doer, not a theorist - you ship things, even if they’re scrappy at first
• Comfortable jumping into unfamiliar territory and figuring things out as you go
• A proactive listener - you pick up on what’s not working before someone has to spell it out
• Low ego and high adaptability - no task is beneath you if it unblocks the team
• Team player who helps others level up
• Critical thinker who shares and seeks knowledge

👑 Our company values:

• Use critical thinking: don’t assume, validate your gut feeling!
• Take ownership and make it happen!
• Love what you do and have fun doing it!
• Work on the problem, not just the symptoms!
• Don’t overcomplicate it, keep it simple and effective!
• Share ideas to reduce bias and improve results!

🌈 Power-ups to have more fun

🏡 Hybrid Working policy — live anywhere in Europe or nearby with 4 consecutive days per month in Milan with expenses support

🥳 An innovative, high-ownership, and friendly work environment where you have the opportunity to grow and try new approaches

🌆 An amazing office in the centre of Milan (Stazione Garibaldi), with a social area with a football table, board games, beer and coffee

🤸‍♀️ Flexible employment options and working hours

🤝 Quarterly development talks and career coaching from a professional coach

🇬🇧 English and Italian courses provided by native teachers

🚅 Learning budget to spend on anything for professional growth

🍎 The latest MacBook

🏝️ Offsite team building events

Don’t live in Milan? Check out our work model

Building community and having a place to connect with each other is very important for us. We like not only to work together, but to have time to get to know each other, to celebrate and have fun. We also value people’s choice to work from anywhere, that’s why we have a very flexible hybrid model.

Our policy is 4 days per month at the office, and we decide however we’re gonna go. There are people who like to go once every week, or two days every two weeks, four days straight, or even combining the last 4 days of one month with the first 4 days of the next month and only go 8 days straight every two months. Whatever works best for you!

If you don’t live in Italy, we have two options: if you would like to relocate, our company offers a relocation package to help you move to Milan; if you want to stay where you are, we offer a benefit to help you with travel expenses and flexible working hours around your journey time.

The Community You Will Join:

The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.

The Difference You will Make:

This role is not eligible for relocation support.

As an Acquisition Lead for EMEA, will be entrusted with designing, deploying, and optimizing the host acquisition strategy across EMEA markets. You will lead a growing team of acquisition specialists, coordinate cross-functional efforts, and ensure we hit ambitious growth targets across the region. Your leadership will be critical to scaling our supply footprint and maximizing the impact of every acquisition channel — from FTEs and vendors to paid and organic marketing.

A Typical Day: 

Your day to day activities will be focused on accelerating our acquisition efforts, meeting our goals for New Active Listings on the platform. To reach those objectives, there are several important activities to be performed: 

• Define and own the acquisition strategy for each EMEA market, in close partnership with the Regional Director, Territory Managers and cross-functional partners, ensuring alignment with regional and market-level goals.
• Deploy the strategy across all acquisition channels, ensuring consistent execution across FTE teams, external vendors, paid marketing, and organic acquisition efforts.
• Lead and manage a team of 5–6 FTE acquisition specialists spread across key EMEA countries and markets, setting clear targets, coaching for performance, and maximizing productivity and impact.
• Coordinate acquisition efforts cross-functionally, partnering with Account Management, Marketing, Operations, and other teams to ensure a cohesive approach to supply growth.
• Monitor, review, and analyze acquisition performance across markets and channels, identifying gaps and taking swift corrective actions to keep results on track.
• Report on progress and insights to the Regional EMEA Director, providing data-driven recommendations to refine strategy and resource allocation.

Your Expertise:

• 10+ years of experience in acquisition, business development, sales, or growth roles, ideally within a tech, marketplace, or platform business.
• Proven track record of designing and executing multi-market acquisition or growth strategies across diverse geographies, with a strong preference for EMEA experience.
• 5+ years of people management experience, including leading distributed or remote teams across multiple countries and cultures.

Core Skills

• Commercial acumen — Deep understanding of commercial levers, market dynamics, and how to build and scale acquisition engines that deliver measurable business results.
• Negotiation skills — Strong ability to negotiate with internal and external stakeholders, including vendors, partners, and cross-functional leaders, to drive alignment and outcomes.
• Team & performance management — Demonstrated ability to build, inspire, and manage high-performing teams; skilled at setting goals, coaching talent, and holding teams accountable to deliver results.
• Analytical mindset — Comfortable working with data and analytics tools to assess performance, identify trends, and make data-driven decisions. You don't need to be a data scientist, but you should be able to interrogate data, build dashboards, and translate insights into action.
• Cross-functional coordination — Experience working across multiple teams and stakeholders (e.g., marketing, account management, vendors) to align efforts and maximize impact.
• Strategic thinking — Ability to see the big picture, prioritize effectively, and translate regional goals into actionable market-level plans.

Desirable Skills

• Experience working with external vendors or outsourced teams in an acquisition or sales context.
• Familiarity with paid marketing and organic growth channels as part of a broader acquisition mix.
• Experience in the travel, hospitality, or marketplace industry.
• Multilingual capabilities are a plus given the EMEA scope.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Team:

You’ll join the Value Engineering team, a highly technical, strategic, customer-facing group that sits at the intersection of pre-sales, analytics, and transformation consulting. Value Engineers at Celonis are hands-on practitioners. They combine strong technical capability with consulting and stakeholder skills to guide customers through the full value journey — from first demo to long-term adoption and expansion.

The Role:

As an Applied AI Engineer (Pre-Sales) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

•  3+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, physics, engineering, mathematics or related fields, or equivalent work experience preferred.
• Hybrid working environment - 3 days per week at our central Milan offices.  

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

THE MISSION

We are looking for a Growth Marketing Specialist to join our Growth Marketing team and take ownership of the B2B self-service pipeline, the engine that turns inbound merchant requests into live partnerships across Italy, Spain, France, and Portugal.

You will think strategically, challenge proposals critically, and drive performance improvements through data, experimentation, and a deep understanding of digital advertising platforms. You will guide an external media agency on campaign operations and coordinate with the internal creative team on ad concepts, while also being hands-on: leveraging AI to prototype assets, building landing pages, and running experiments with the support of advanced LLM tools.

KEY RESPONSIBILITIES

• Own the performance of B2B paid campaigns across Google Ads and Meta Ads, guiding an external agency to ensure the best strategic and tactical decisions are made;
• Manage and evolve HubSpot workflows powering the self-service pipeline: lead qualification, automated communications, deal progression, and merchant nurturing;
• Collaborate with the Product team on a new B2B onboarding portal (in-store and online), ensuring CRM integration and communication triggers are correctly configured;
• Design, execute, and analyze A/B tests across the merchant funnel: landing pages, email sequences, onboarding touchpoints;
• Analyze campaign and funnel data to extract actionable insights and connect advertising performance to actual business impact;
• Monitor and optimize cost per Qualified Deal across all active markets.

WHAT WE ARE LOOKING FOR

Experience & Background

• 3-4 years of experience in growth marketing, performance marketing, or demand generation, ideally B2B;
• Hands-on experience managing paid campaigns on Google Ads and Meta Ads with a total annual budget of at least EUR 500K;
• Experience with a CRM platform (HubSpot strongly preferred): managing workflows, automations, and deal pipelines;
• Versatility across paid media, CRM, and analytics, whether built in agency, consulting, or in-house environments.

Technical Skills

• Google Ads & Meta Ads: conversion events, pixel/CAPI setup, optimization signals, attribution models;
• CRM (HubSpot preferred): workflow building, deal pipeline management, custom properties, attribution improvement;
• Analytics: confidence with at least one platform (Amplitude, Google Analytics, HubSpot Analytics);
• AI/LLM Tools: proven experience using advanced LLM tools (e.g., Claude Code, Codex) to accelerate analysis and experimentation;
• A/B Testing: solid understanding of control groups, test design, and statistical significance.

Mindset

• Analytical, data-driven, and comfortable digging into data to find the "why" behind a metric shift;
• Critical thinker who investigates when something doesn't add up;
• Proactive and solution-oriented;
• Strong communicator in both Italian and English.

Nice to Have

• Experience in fintech, payments, or e-commerce;
• Familiarity with SQL (JOINs, aggregations, filtering).

Recruitment Process:

1. A conversation with our Talent Acquisition team;
2. A first interview with the Hiring Manager to deep dive into your experience and role expectations;
3. A skills-based exercise and debriefing session involving key stakeholders;
4. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values.

We are looking for an Enterprise Account Executive, Manufacturing & Automotive You will be in charge of driving revenue growth in major accounts, establishing relationships and providing direct touch across all levels of the end customer whilst also engaging with the top SIs. Your ability to penetrate new customers and organisations within your assigned accounts is essential to your being successful in this role. Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solutions Consulting functions provide support and tools for you to use to attain and exceed sales performance goals.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organisation, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value
• In-depth understanding of Manufacturing & Automotive  institutions across Italy and their buying behaviours
• To be a trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• To actively seek to understand industry trends to help position against competitors
  
  

Basic Qualifications: 

• Significant direct selling experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to Global 2000 customers
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory
• Fluent English & Italian

This is a field role based in Italy. At Appian, we value in-person collaboration as a key driver of innovation and teamwork.  While working in-person with customers is our main priority, we believe being in the office also provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do:

We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future.

We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey.

You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach.

You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams.

You will:

• Own the data platform roadmaps
• Enhance and maintain robust batch ingestion and validation pipelines.
• Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles.
• Collaborate with engineering teams to implement engineering best practices within the data ecosystem.
• Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives
• Mentor and upskill team members
• Contribute to system architecture designs with Architects.
• Coordinate and run Proofs of Concept (POCs).

You will directly report to the Head of the tribe.

You Must Meet These Critical Qualifications

• Proven leadership and mentorship experience guiding data engineering teams.
• Extensive experience with Data Lakehouse architectures and implementation.
• Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design.
• Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general.
• Proven experience using AWS services and familiar with infrastructure as code (Terraform).
• Proficiency in Python, SQL, Snowflake and Airflow.
• Experience with data modeling and knowledge of medallion architecture.

You Can Impress With These Additions

• Experience with Apache Iceberg and Delta Lake.
• Realtime data processing at scale.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary  & bonus

🍕 Lunch vouchers available for each working day 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥  Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

About the Team

Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our Partners perform as expected, helping them grow within Fever.

Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction

About the Role:

• Join our team as a Business Growth Analyst and help drive Fever's business plan across all markets.
• Utilize industry trends and the latest technology to make data-driven decisions.
• Define and implement new growth strategies to improve key business metrics and optimize our operations.
• Work across different markets and teams, in a big international atmosphere (up to 40 countries), to establish and execute successful growth strategies.

About You:

• At least 2 years of experience in an analytics & business role.
• Background in Engineering or Maths/Statistics/Data Analytics/Strategy.
• Leverage big data and analytics tools to make strategic business decisions.
• Excellent communication skills and proven team leadership experience.
• Excited about working in a fast-paced and constantly evolving environment.
• Being an advanced English speaker is a must, and if you speak Spanish, French, Italian, or Portuguese, it will be a plus.
• Passionate about industry trends and eager to explore new growth opportunities.
• Join us and be a part of a dynamic and innovative team that leverages cutting-edge technology and industry trends to drive growth and success!

Benefits & Perks:

• Have a real impact on the company's growth and evolution.
• Excellent working conditions with a location in the heart of the Madrid scene.
• Home-office friendly
• Great work environment with a young, international team of talented people to work with.
• 40% Discount on all events on Fever.
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Welfare Director to our Welfare Division team in Italy! 

 The General Manager of the Welfare Division will have full responsibility for the Fitprime brand—the legal entity of the Wellhub Group dedicated exclusively to the development and management of the Welfare channel. As a key People Leader, you will be responsible for inspiring, mentoring, and managing a high-performing team of motivated young talents, fostering their professional growth within the Wellhub ecosystem.
 

YOUR IMPACT

• Strategy and Business Growth: Manage the Fitprime brand to protect existing revenue streams and scale turnover derived from the Welfare channel.
• Stakeholder & Partnership Management: Negotiate and manage strategic contracts with Welfare Providers, insurance intermediaries, and local associations (e.g., Aon, Assolombarda).
• People Leadership: Coordinate a multidisciplinary team including Sales profiles, Finance functions (accounts receivable/payable and integrated systems like TeamSystem/Pyro) and Customer Success/Operations to ensure excellent service for clients and partners.

WHO YOU ARE 

• Experience: A solid background in the Welfare and Flexible Benefits sector. Deep knowledge of the dynamics between companies, employees, and welfare platforms is mandatory.
• Commercial Skills: Proven ability to handle complex negotiations with C-Level executives and external partners, using a "win-win-win" approach to create value across the entire ecosystem.
• Project Management: Excellent process management skills, focusing on reducing operational workload through automation and system integration.
• Soft Skills: Strong leadership qualities to guide the team toward a unified "Single Italy Team" vision while maintaining the specific identity of the Welfare division.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

The Role in One Line

You're the gateway. Every merchant that goes live with Scalapay passes through you first.

Why This Role Matters

Scalapay doesn't grow without merchants. And merchants don't go live without onboarding.

This isn't a back-office compliance role. You're the first operational touchpoint for businesses that want to offer Scalapay to their customers. You control the speed, the quality, and the experience of how merchants enter our ecosystem.

In a regulated Payment Institution (supervised by Bank of Italy), onboarding is where compliance meets commercial. Manageing KYB, documentation, and regulatory requirements is also about deepening skills that transfer directly to roles in compliance, risk, operations, or account management across fintech and financial services.

What You'll Own

End-to-end merchant activation

• Manage standard and complex onboarding cases from first contact to go-live
• Conduct KYB checks and documentation review for regulatory compliance
• Run daily onboarding calls with prospective merchants—solving blockers in real-time
• Create and maintain merchant records in internal systems

Merchant success in the critical window:

• Support merchants through their first transactions post-go-live
• Monitor documentation completeness and flag risks early
• Be the voice of the merchant internally — escalate friction points

Process improvement:

• Identify bottlenecks that slow down onboarding
• Propose and test improvements to reduce time-to-live
• Feed insights back to Product, Sales, and Compliance teams

The Skills You'll Build

• Regulatory fluency: Deeper understanding of KYB, AML requirements, and how Payment Institutions operate under Bank of Italy supervision
• Commercial instinct: You'll know what merchants care about, what frustrates them, and how to move deals forward
• Operational excellence: Process design, system management, cross-functional coordination
• Stakeholder management: Working with Sales, Legal, Compliance, and Product daily

These skills open doors to Operations leadership roles — in fintech or traditional financial services.

Who We're Looking For

Non-negotiables:

• You are fluent in Spanish (C1-C2) as you'll be the voice of Scalapay for Spanish merchants
• You already have some prior short experience in KYC/KYB and/or AML in a regulated entity; 
• You are proficient in English and Italian (B2 level minimum in both)
• You're data-driven and organized, you like things to run like a machine

What separates good from great:

• You hate inefficiency—when you see a broken process, you fix it
• You're comfortable with ambiguity and can prioritize without hand-holding
• You communicate clearly and directly (no "corporate speak")
• You care about the merchant experience, not just completing tasks
• You have previous exposure to startup/scale-up environments (you know what "fast" means)

What We're NOT Looking For

• People who want to "just follow the process" without questioning it
• Candidates who see this as a stepping stone to something "more interesting" — this IS interesting if you approach it right
• Anyone uncomfortable with direct merchant communication

Logistics and Compensation

• Location: [Milan /2-days remote weekly]
• Language: Spanish (C1-C2) + English (working proficiency)
• Compensation range: 24-26K€ gross yearly

Hiring Process

1. Quick intro with our Talent Acquisition Team
2. Deep-dive interview with Hiring Manager and COO (your experience + motivation)
3. In-office Case study (show us how you think through real onboarding scenarios) with different stakeholders along with a chat with the CFO
4. Final chat with Simone Mancini (CEO)

And timing in hiring does indeed matter though we value even more finding the perfect fit for the role and the team. With high internal standards, a job may remain open or be reposted several times.

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As a Sales Operations Analyst, you will work closely with the Sales Operations Manager to enhance operational efficiency across Italy and DACH (Germany, Austria, Switzerland) markets through process execution, data analysis, and cross-functional collaboration.

Support & Process Improvement:

• Provide day-to-day support to the Sales team on processes, including user questions, process guidance, and issue resolution. 
• Work closely with local and central teams, gathering feedback, sharing recommendations, and alerting stakeholders to ensure alignment, consistency, and seamless execution of operations.

Sales Target & Compensation Support:

• Support and assist in sales target setting and compensation processes and activities.

Project Support:

• Contribute to projects aimed at optimizing sales operations and enhancing business impact.
• Collaborate across Sales, Marketing, and Customer Success teams on cross-functional projects.

Analytics & Reporting:

• Support the analysis of sales performance and key KPIs.
• Build, maintain & update dashboards and reports to drive actionable insights.
• Prepare data summaries & presentations for internal meetings and business reviews.
  
  

Who you are:

You Must Meet These Critical Qualifications

• 3/4 years experience supporting a sales team in an operational or analytical capacity 
• Detail-oriented, data-driven, with a strong analytical mindset and eagerness to learn
• Proficiency in Excel/Google Sheets
• Problem-solving mindset and curiosity to understand how processes and systems work
• Excellent communication and organizational skills
• Proactive, able to demonstrate autonomy and ownership in a fast-paced, collaborative environment
• Native or fluent Italian and professional fluency in English

You Can Impress With These Additions 

• Prior exposure to Salesforce or CRM systems is a plus
• Genuine interest in the food and restaurant industry
• Experience working in a multi-country or regional environment
  
  

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

The Role

To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects. 

This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.

Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

Measures of Success

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.

The work you’ll do:

• Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
• Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
• Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
• Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
• Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
• Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.

The qualifications you need:

• Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
• Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
• Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
• Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
• Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
• Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
• Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
• Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.

Preferred:

• Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
• Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
• Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).

The Mission:

Scalapay is a regulated Payment Institution providing Buy Now, Pay Later (BNPL) services across European markets. As a fast-growing fintech operating under strict compliance requirements (DORA, PCI-DSS, GDPR), we serve millions of customers and thousands of merchants across Italy, France, and other European countries.

The Director of Payments will lead Scalapay's payment strategy and commercial operations, driving optimization across our multi-processor payment infrastructure and banking relationships. Reporting to the CTO and have a matrix reporting relationship to the CEO of Scalapay IP (our regulated entity), this role will focus on payment economics, vendor negotiations, and strategic partnerships while collaborating closely with the Payment Domain engineering team. This is a strategic and commercial role focused on maximizing payment performance, minimizing costs, and building the financial infrastructure to support our consumer lending expansion.

Key Responsibilities:

Payment Strategy & Economics

• Define and execute payment strategy to maximize authorization rates while minimizing costs
• Own payment economics including processor fees, interchange optimization, and cost attribution
• Develop business cases and ROI analysis for payment initiatives and infrastructure investments
• Lead strategic decisions on payment routing, processor selection, and payment method expansion
• Drive payment performance analytics and KPI reporting to executive team
• Identify and evaluate emerging payment technologies and market opportunities

Commercial Management & Negotiations

• Lead commercial negotiations with payment processors on pricing, terms, and SLAs
• Manage payment vendor relationships and contract renewals
• Negotiate interchange fees, scheme fees, and processing rates
• Build business cases for processor additions, changes, or consolidations
• Drive cost optimization initiatives across payment stack (target: 5-10% reduction annually)
• Establish and manage payment vendor governance and performance reviews

Core Banking & Settlement Strategy

• Define merchant payout strategy leveraging SEPA rails and core banking platform
• Optimize settlement economics including timing, costs, and working capital impact
• Lead core banking platform vendor relationship and commercial optimization
• Support loan securitization from a payment and settlement infrastructure perspective
• Drive treasury efficiency through improved settlement processes and reconciliation
• Partner with Finance on payment operations P&L management

Banking Relationships & Infrastructure

• Build and maintain relationships with banking partners supporting SEPA operations
• Lead strategic decisions on banking infrastructure and correspondent banking relationships
• Support securitization facility requirements with robust payment reporting and operations
• Navigate EU banking ecosystem (TARGET2, EBA Clearing) for optimal payment execution
• Drive compliance with SEPA scheme rules and EU banking regulations
• Represent Scalapay in banking industry forums and with financial institution partners

Stakeholder Management & Leadership

• Partner with Product, Business, and Commercial teams on payment strategy alignment
• Provide regular updates to CTO and executive team on payment performance and commercial opportunities
• Represent payment function in board and investor discussions
• Lead cross-functional initiatives requiring payment expertise (e.g., securitization, market expansion)
• Communicate complex payment economics and trade-offs to non-technical stakeholders
• Build internal knowledge and capability around payment operations and economics

Required Qualifications

Experience

• 10+ years in payments, fintech, or financial services with progressive responsibility
• 5+ years in strategic/commercial payment roles (payment strategy, vendor management, business development)
• Proven track record leading commercial negotiations with payment processors and banking partners
• Experience managing multi-million dollar payment budgets and P&L responsibility
• Direct experience with regulated financial services environments (Payment Institution, Bank, EMI)
• History of driving payment optimization and cost reduction initiatives
• Experience supporting securitization or asset-backed lending operations (preferred)
• Background in strategy consulting, investment banking, or corporate development (bonus)

Commercial & Strategic Expertise

• Deep understanding of payment economics including interchange, scheme fees, and processing costs
• Expert knowledge of payment processor commercial models and pricing structures
• Strong financial acumen with ability to build business cases and ROI models
• Experience with commercial negotiations and contract management
• Understanding of banking relationships and correspondent banking arrangements
• Knowledge of treasury operations and working capital optimization
• Experience with vendor management and performance governance frameworks

Technical Understanding (Strategic Level)

• Strong grasp of payment processing architecture, card networks, and payment orchestration
• Understanding of payment security standards (PCI-DSS, 3DS, tokenization) and regulatory implications
• Familiarity with payment APIs, integration patterns, and processor capabilities
• Knowledge of core banking platforms and loan servicing systems architecture
• SEPA payment expertise including SEPA Credit Transfer (SCT), Instant SEPA (SCT Inst), and Direct Debit (SDD)
• Understanding of loan securitization processes and technical requirements for asset-backed facilities
• Knowledge of ISO 20022 messaging standards and EU banking infrastructure
• Ability to evaluate technical trade-offs and provide strategic direction (hands-on engineering not required)

Leadership & Influence Skills

• Strong executive presence with ability to influence senior stakeholders and board members
• Excellent negotiation skills with track record of securing favorable commercial terms
• Strategic thinking with ability to connect payment decisions to business outcomes
• Data-driven decision making with strong analytical and financial modeling capabilities
• Comfortable with ambiguity and rapid change in high-growth environment
• Collaborative leadership style with ability to work effectively across functions
• Strong business acumen and commercial instincts
• Ability to build and maintain relationships with external partners (processors, banks, vendors)

European Market Knowledge

• Understanding of European payment landscape and local payment methods
• Deep knowledge of SEPA scheme rules and EU banking ecosystem (TARGET2, EBA Clearing)
• Familiarity with European financial services regulation
• Experience working with Banque de France, PRA, or similar regulators (preferred)
• Understanding of securitization frameworks and asset-backed lending structures in EU
• Language skills: English required, Italian or French preferred

Why you should join Scalapay:

• International environment with significant challenges to be met every day
• Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences
• Personalised support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!
• Latest technologies and being encouraged to bring your flair to the role.

Recruitment process:

1. A  chat with someone from our Talent Team
2. First interview with the CTO to deep dive into your experiences, better understand your motivation and and explore your business acumen in the product world
3. A case study to prepare at home to test your hard skills, and present to our team.
4. A final chat with Simone, our CEO, that will share our vision and values with you

As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process.
You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound.

This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation.

What you'll be doing:

• Partner with Account Executives to uncover customer needs, system environments, and integration requirements.
• Develop clear, scalable solutions that meet business objectives and align with technical feasibility.
• Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI.
• Support pilot programs to validate functionality, integration, and impact prior to contract signature.
• Act as a trusted advisor throughout the sales cycle - answering technical questions and resolving blockers.
• Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover.
• Maintain accurate documentation for proposed solutions and integration requirements.
• Capture recurring customer feedback and insights to inform product development and roadmap prioritization.

Who you are:

• Fluency in both Italian and English
• You have experience in pre-sales, solutions consulting, or technical advisory roles within a SaaS or technology environment.
• Strong understanding of APIs, web integrations, data flows, and common SaaS architecture.
• Excellent communication and presentation skills — able to translate technical concepts into business value.
• Customer-centric and commercially aware, with strong problem-solving ability.
• Comfortable managing multiple sales opportunities and stakeholders simultaneously.
• Experience collaborating across Sales, Product, and Customer Success.
• Organized, proactive, and motivated by solving customer challenges through technology.

What's in it for you:

• Competitive compensation package + bonus
• 22 days holiday plus 3 extra days after one year of employment
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• EUR 10 per day work meal voucher (mobile app) to contribute towards the cost of lunch
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
• Reimbursement of internet charges (up to 30 EUR)

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-AP1

Trustpilot is growing fast in Italy, and we are looking for a Senior Agency Partner Manager to join our Partnerships function in Milan!

In this role, you will recruit new partnerships with digital/eCommerce/marketing agencies and syndication partners e.g. consultancies, and industry bodies, to further extend Trustpilot’s reach to achieve revenue goals. You will also help the Senior Director to shape Trustpilot processes and ways of working specific to your region, manage and create VAR relationships and build business cases for new opportunities. 

Working closely with experienced sales team leaders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products.

What you'll be doing:

• Create new and nurture existing partnerships with marketing agencies, consultancies, and system integrators  
• Present and demonstrate Trustpilot’s proposition to the interested prospects.
• Find and manage leads for Trustpilot products via your network of assigned Partners.
• Be responsible for achieving revenue goals through the development of Trustpilot’s partners
• Manage relationships with customers and partners to build continued business success
• Liaise with partners to solve issues, communicate needs and create synergy
• Manage and create select VAR relationships 
• Where applicable, manage Partner Managers in your region.  You may have a number of direct reports across your region.
• Attend events to promote Trustpilot, run regular 'Lunch and Learn' sessions and webinars to cement partner relationships and generate leads
• Liaise with the Senior Global Strategic Partner Managers to ensure we leverage our network of integrations in the region 
• Work with marketing to drive programs and events to extend the relationships to new prospects
• Input into the Partnerships enablers - partners portal, sales materials etc
• Ensure Ways of Working between partnerships and other TP teams, particularly New Business (Commercial), are optimized 
• Research and build new ways for Trustpilot to make revenue through partnerships, collaborating with the broader organisation 
• Collaborate with other members of the partnerships team and broader Trustpilot organisation on ad hoc projects to enhance the partnerships team's ability to deliver growth to the business.

Who you are:

• Extensive experience in operating, building and maintaining relationships with Agency Partners across Mid-market & Enterprise.
• Track record of consistently meeting and exceeding team and own revenue targets 
• Team Leadership experience
• Strong collaborative skills with a proven track record of new business via partnerships
• Ability to think out of the box to drive new growth opportunities through partnerships
• Strong understanding of the e-commerce/SaaS space and ideally data syndication 
• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition
• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programmes
• Ability to map out processes and ways of working 
• Ability to build business cases
• Fluent in both English and Italian

What's in it for you?

• Competitive compensation package + bonus
• 22 days holiday plus 3 extra days after one year of employment
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• EUR 10 per day work meal voucher (mobile app) to contribute towards the cost of lunch
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
• Reimbursement of internet charges (up to 30 EUR)

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Buying Analyst will hold a strategic position within the team responsible for a large client.

The individual will be responsible for managing and implementing buying strategies to propose to the client, thereby overseeing monitoring, reporting, and drafting future negotiation strategies. They will work closely with the planning team and will also play an operational coordination role.

Key Responsibilities

• Conduct in-depth analyses of the client's media investments at all stages (present during planning, future with respect to results analysis and future strategic vision), transforming data into strategic and actionable insights.
• Effectively present results and negotiation strategies to clients and stakeholders, developing clear and impactful narratives for effective negotiation management.
• Develop and implement innovative negotiation strategies, in full alignment with the agency's objectives and the client's strategic goals.
• Present and articulate negotiation strategies, acting as an internal point of reference for collecting and disseminating the agency's buying insights, and collaborating with the strategic Activation & Buying manager.
• Proactively monitor market trends and relevant data to conceive and implement anticipatory negotiation strategies.
• Constantly review and monitor purchasing conditions and campaign results, actively proposing optimizations and improvements.
• Collaborate synergistically with internal teams (Investment, Buying, Accountability, MMDM) to ensure strategic consistency and operational effectiveness.
• Maintain constant updates on industry developments and international best practices in media negotiation and purchasing.
• Interface with the planning team constantly to monitor, guide, and coordinate operations stemming from on-air campaigns to support future analyses.

Requirements

• Proven experience of at least 7 years in the media sector, with a distinctive specialization in buying, investment analysis, and offline planning.
• Advanced proficiency in Excel and PowerPoint for complex data analysis and the creation of strategic presentations.
• High precision and attention to detail, coupled with a strong results-oriented approach.
• Excellent communication and interpersonal skills, with the ability to establish and cultivate solid relationships with various types of stakeholders.
• Solid organizational and multitasking abilities, with the capacity to effectively manage and coordinate multiple parallel projects.
• Fluency in English, both written and spoken.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

ABOUT THE POSITION

We're looking for an experienced Lead Regulatory Compliance professional to join our growing team. You'll be at the forefront of ensuring Alma's operations meet the highest regulatory standards while supporting our ambitious expansion plans across Europe. This role in based in Milan.

YOUR MISSION

As a key member of the Compliance & Internal Control team, you'll translate complex regulatory requirements into practical, scalable solutions that enable Alma to operate with confidence, and will be a main contact for local regulators.

You'll be the trusted advisor for our operational teams, the strategic partner for new product launches, and the bridge between Alma and our regulatory supervisors [ACPR, BoI..]

What You'll Be Doing

Regulatory Advisory & Guidance

• Advise and translate regulatory requirements to Alma's operational teams, particularly Sales, Financial Security, Operations, and Product
• Act as the main point of contact for regulatory matters, providing clear guidance on compliance obligations
• Serve as a trusted compliance advisor ensuring alignment between commercial goals and regulatory adherence

Compliance Framework & Risk Management

• Centralize and maintain Alma's regulatory compliance procedures, ensuring they remain current and fit-for-purpose
• Proactively identify compliance risks through cross-functional projects including:
  • New product and feature reviews
  • Partnership assessments and due diligence
  • Outsourcing approvals
  • Intermediary relationships in banking and payment services
• Develop and implement risk mitigation strategies in collaboration with stakeholders

Regulatory Intelligence & Reporting

• Own the regulatory watch function, staying ahead of emerging regulations across our European markets
• Monitor regulatory developments (PSD2, PSD3, AMLD, DORA, etc.) and assess their impact on Alma's business
• Submit and develop scalable regulatory reporting processes in collaboration with Finance and Financing teams
• Participate in preparing and submitting regulatory reports to ACPR and other relevant authorities

European Compliance

• Support Alma's expansion by ensuring compliance with regulatory requirements in neighboring jurisdictions (Italy, Netherlands, Belgium, Germany, Spain)
• Collaborate with local teams and external advisors to navigate multi-jurisdictional compliance challenges

You will collaborate closely with the Financial Security, Product, Sales and Legal teams.

You will report to the Head of Compliance & Internal Control in charge of the Regulatory, Financial Security and Internal Control teams.

ABOUT YOU

• 6-10 years of experience in regulatory compliance within the banking, payments, or fintech sector
• Deep technical expertise in EU (especially French and Italian) banking regulatory frameworks:
  • Payment Services Directive (PSD2/PSD3)
  • Anti-Money Laundering Directives (AMLD5/AMLD6)
  • Consumer credit regulations (DCC2)
• Direct exchange with regulatory authorities (incl. ACPR, Bank of Italy, ECB, or equivalent EU supervisors)
• Hands-on experience with regulatory reporting, compliance programs, and policy development
• International and multicultural working environment experience
• Fluency in Italian and English (written and spoken), French is a plus.

Your Skills & Qualities

• Analytical Thinker – You break down complex regulatory texts, assess their implications, and identify key action points.
• Clear Communicator – You translate regulatory language into actionable guidance, with impact across all audiences.
• Solution-Oriented – You design pragmatic, scalable compliance solutions that enable business growth.
• Rigorous & Detail-Oriented – Methodical and precise, you ensure nothing slips through the cracks.
• Collaborative – You build strong cross-functional relationships while also working autonomously on complex topics.
• Business-Minded – You balance regulatory requirements with business objectives in a payment institution context.

ABOUT THE RECRUITMENT PROCESS

We'll aim at running the process in 2 to 3 weeks following the steps below:

• Visio call with a member of our People team
• Visio call with the Head of Compliance & Internal Control
• Written case study
• Visio call with Head of Compliance & Internal Control and team member
• Visio call with the General Secretary

Who we are 

Heritage is building the Modern Investment Office - supporting some of the most prominent families globally to achieve their capital enhancement and preservation goals.

Our vision is to help clients build enduring wealth across generations by combining institutional-grade investment sourcing with personalized portfolio construction, cutting-edge technology, and deep sector expertise. We aim to make sophisticated private market opportunities and modern wealth solutions more transparent, connected, and actionable.

Your role 

• Preparation of Investor Materials: Assist in preparing materials for investors, supporting investor requests, and ensuring clear and effective communication.
• Investor Relations Support: Work closely with the Investor Relations team on diverse projects, including monitoring and implementing sales metrics and improving the sales process.
• Process Improvement: Collaborate with various Heritage divisions to enhance internal processes, focusing on increasing automation, speed, and efficiency.
• Funds Reporting and Analytics: Help create and deliver comprehensive fund reports, transforming complex financial data into clear, actionable narratives that highlight investment performance and funding status.
• Reporting for Stakeholders: Build and prepare detailed reports for investors and other stakeholders, ensuring accurate and timely information distribution.

What we are looking for

• Proactive, fast learning and highly analytical mindset, confident to work in an extensively growing environment where a high degree of flexibility and willingness to learn is required
• Ability to effectively interact with A-class international stakeholders and teammates
• Very strong academic record
• Excellent verbal and written communication skills
• Attention to detail and high level of accuracy
• Good vibe and empathy
• Can join from March 2026 for a 6-month internship

What we offer 

• Work with some of the best people in the industry
• Unmatched exposure to both external stakeholders (entrepreneurs, investors, etc.) and internal ones
• Meet the team at fun offsites every quarter

Process 

The hiring process at Heritage includes the following stages:

• CV Screening: Evaluation of your professional and academical achievements.
• First Round Interview: General assessment of your experience and will include a business case.
• Logic & Personality Assessment: An online assessment to determine your General Ability and Competency Potential.
• Second Round Interview: Deep dive on your Analytical Ability.
• Final Interview: Performance based interview doubling down on your business skills with a senior team member.

Who we are 

At Heritage, talent is our single greatest advantage. We are building a team of exceptional individuals who operate with the highest standards of rigor, performance, and ambition. We believe exceptional outcomes come from small teams with high ownership, rigorous judgment, and an uncompromising bar for quality. Our team brings together individuals from leading institutions across investing, technology, consulting, and professional services, united by the ambition to build one of the defining investment institutions of our time.

Heritage is the Modern Investment Office - built by families and entrepreneurs, for families and entrepreneurs. Our mission is to fundamentally transform how wealth is invested and managed by combining institutional-grade investment expertise, proprietary technology, and a curated global network.

Today, Heritage oversees approximately €3.5 billion in assets, operates across offices in Milan, London, and Paris, and is trusted by some of the most prominent families and entrepreneurs globally.

We combine top-tier institutional investing with proprietary technology and a highly curated network. Our investment platform spans private markets and public markets, combining institutional-grade due diligence with long-term portfolio construction. Our technology provides partners with full visibility and control over their portfolios, bringing the clarity and rigor needed for informed decision-making. This is complemented by an exclusive community of families and entrepreneurs that we bring together through curated introductions and regular gatherings - creating unique access to opportunities and insight, and enduring partnerships.

Your role 

As a member of our Talent Acquisition Team, you will play a crucial role in supporting daily operations and collaborating with colleagues across all divisions to enhance our teams and facilitate our growth. Activities will include:

• Manage sourcing channels, screen CVs, conduct interviews, and proactively build talent pipelines.
• Implement talent development and performance management initiatives.
• Support and execute onboarding activities.
• Create reports to monitor hiring KPIs and recruitment metrics.
• Provide ad-hoc support for broader HR-related tasks.

What we are looking for 

• Passion for People and especially for Talent Acquisition
• Ability to work both independently and in a team
• Proactive and innovative mindset, confident to work in an extensively growing environment where a high degree of flexibility is required
• Good vibe, driven, diplomatic, active listener, humble, hard-working
• University degree - master in Human Resources, Business Administration, Psychology, or similar will be considered a plus
• Excellent English verbal and written communication skills
• Can join from February 2026 for a 6-month internship

What we offer 

• Work with some of the best people in the industry
• Unmatched exposure to both external stakeholders (entrepreneurs, investors, etc.) and internal ones
• Meet the team at fun offsites every quarter

Process 

The hiring process at Heritage includes the following stages:

• CV screening: We review your application and qualifications to ensure that you meet the minimum requirements for the role.
• Screening assessment: We conduct a screening assessment to determine your suitability for the position.
• First round interview: We schedule a call to give you an opportunity to learn more about Heritage and the role, as well as ask any questions you may have. 
• Logic & Attitude assessment: You will be assessed on your logical thinking, problem-solving skills, and attitude towards the role and our company.
• Final discussion: We will have a final discussion to review your qualifications and assess your suitability for the role.
• Offer: If you are selected for the role, you will be offered a position with Heritage.