The Operations Coordinator is responsible for assisting with the daily operations and ensuring that the fleet is managed efficiently. This role requires a balance of logistical, administrative, and people management skills, along with a strong understanding of fleet maintenance, operations, and compliance.

Salaried junior level operations team member, supporting the operations managers and senior operations managers in Michigan. Valid driver's license required and able to meet company driving requirements. This team member would have a set schedule during the weekdays and office hours, but may be on call for specific needs or emergencies. 

Job duties:

Win Team

• Audit schedules to ensure they are updated frequently; looking for open posts, terminated employees still in the schedules, and auditing for accuracy. 
• Audit who is and isn't punching in and out, and providing those employees with training to do so correctly. 
• Assist with end of week payroll as needed as well as auditing payroll for accuracy in regards to worked shifts and correct amount of hours worked. 
• Regularly connect with site supervisors to update WT schedules.

 TeamTime

• Assist new hires with TeamTime app download and training.
• Assist incumbent staff with adopting and using TeamTime.

 Vehicles & Fleet

• Assist with vehicle maintenance, oil changes, headlights, fueling, etc.
• Assist with vehicle deliveries and taking vehicle to/from the shop. 
• Takes on the role as a driver safety trainer to ensure all Officers are up to date and the training as well as having up to date DL records. 

 Site Specific

• Cover open posts as needed.
• Assist with auditing sites with repeat issues from road supervisors.
• Take over the site supervisor role for sites that need temporary assistance while site supervisors are on vacation or due to turnover. 
• Assist with uniform deliveries. 

Guard Tour System Software

• Monitor guard tour system reports.
• Assist with guard tour system installation and setups for new job startups.
• Ability to navigate, configure, and manage Guard Tour System software platforms (e.g., cloud-based or desktop applications).
• Familiarity with configuring system settings, adding or modifying checkpoints, and customizing patrol routes according to operational needs.
• Mobile Device Management: Proficiency with mobile devices (smartphones, tablets) that guards may use to scan checkpoints or report incidents, including troubleshooting common issues.

 Operations

• Help with new account start ups.
• Assist with high profile sites, extra coverage and other needs.

Qualifications/Benefits:

Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center is preferred. 

Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus, and Guardtour Systems.

Language Skills: Must have the ability to read, write, speak, and understand English. Bilingual considered a plus. 

Technological Skills: Guard Tour System Software Proficiency, Technical Troubleshooting and Support, Hardware Knowledge.

Other Qualifications: Ability to organize and manage multiple priorities. Ability to pass pre-employment drug screen and criminal background check. Ability to manage time effectively, establish workflow priorities and work independently with high attention to detail. Ability to start, cultivate and maintain strong relations and work in a team environment. Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and producing accurate results in a highly organized manner. Must maintain a working telephone number through which we can contact you.

Physical Demands: Standard office environment. 

Salary & Benefits: Base salary starting at $52,000  plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401K. Skills-enhancing training and opportunities for career growth and promotion.

EOE M/F/D/V

#HP

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager, Theft Solutions who will drive the strategic direction and execution of Geotab's expansion into theft awareness, detection, and recovery solutions. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Product Manager, Theft Solutions, your key area of responsibility will be identifying and scaling end-to-end products that leverage Geotab's telematics platform, real-time data insights, and predictive analytics to prevent vehicle and asset theft, enable rapid recovery, and reduce insurance costs. You will need to work closely with hardware engineering, software development, data science, commercial teams, and external partners.

To be successful in this role you will be an entrepreneurial self-starter with a tolerance for ambiguity and the ability to iterate rapidly based on customer feedback. In addition, the successful candidate will have strong analytical and project management skills with an ability to translate complex telematics insights into compelling customer value and manage multiple timelines to ensure timely results.

How you'll make an impact:

• Market Discovery & Customer Insights: Conduct comprehensive customer discovery to understand theft vulnerabilities, recovery workflows, and decision criteria across fleet segments (commercial, rental, asset tracking, logistics). Uncover latent needs and willingness to pay for prevention and recovery solutions. Research competing theft prevention and recovery platforms.
• Product Strategy & Positioning: Define the theft solutions product strategy, including feature set, pricing model and market segmentation. Position Geotab as the preferred telematics platform for theft prevention and recovery.
• Feature & Requirement Definition: Translate customer needs into detailed product requirements. Partner with data science to define theft detection algorithms (behavioral anomaly detection, location pattern analysis, risk scoring). Establish monitoring and observability to measure solution efficacy and refine models post-launch.
• Roadmap Management: Own the theft solutions product roadmap, aligning hardware, firmware, cloud, mobile, and business intelligence teams on phased delivery. Identify partnership opportunities to integrate Geotab insights into existing workflows.
• Execution & Delivery: Drive end-to-end product delivery from requirements to launch, managing dependencies, priorities, and release readiness. Track market performance post-launch, including adoption, retention, and revenue contribution, using data to accelerate iteration and close gaps between roadmap intent and customer outcomes.

What you'll bring to the role:

Why job seekers choose Geotab:

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

The Operations Partner is a critical logistical role essential to Bird's success in Detroit, MI. You will take responsibility for the logistics of the local fleet of e-scooters and e-bikes, ensuring they are charged, safe, and positioned correctly to meet the community's transportation needs.

We are looking for entrepreneurial individuals or logistics businesses ready to hit the ground running. Whether you are a solo operator with a single van or a fleet owner capable of deploying multiple drivers, you can scale this partnership to fit your capacity.

You will have the flexibility to choose how you operate:

• Maximize earnings by securing your own space (warehouse/facility) to charge vehicles overnight.
• Streamline operations by simply retrieving and transporting vehicles to our central warehouse.

Important Details About the Role:

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Responsibilities

• Fleet Transportation: Utilize your vehicle(s) or fleet to collect, deploy, relocate, and retrieve e-scooters and e-bikes across Detroit daily.
• Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring vehicles are available in high-demand areas.
• Maintenance & Quality: Perform light field checks to ensure vehicles are safe and environmentally friendly.
• Field Execution: Problem-solve in real-time to overcome obstacles, prioritize tasks, and navigate local geography efficiently.

Must Haves

• Vehicle Access (Required): Must own or have consistent access to at least one large vehicle (van/truck) suitable for transporting multiple scooters/bikes. Fleet owners with multiple vehicles/drivers are encouraged to apply.
• Storage Space (Asset): Access to a garage, warehouse, or commercial facility with electricity is highly preferred for maximizing earnings (allows for overnight charging).
• License: Valid Class 5 Driver's License (or applicable commercial license) with a clean driving record for all operating drivers.
• Physical Ability: Ability to lift up to 50 pounds repeatedly; must be able to stoop, bend, walk, and stand for long periods while handling heavy equipment.
• Availability: Flexible schedule with a willingness to regularly operate on weekends.
• Tech-Savvy: Comfortable learning new mobile tools to locate and manage the fleet.
• Local Knowledge: Strong knowledge of Detroit's local geography.

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

#INPR1

#LI-DNI

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

Gatik is seeking an Inventory Specialist to oversee material flow and inventory management supporting our vehicle builds and daily operations. Based in Rochester Hills, Michigan, this role plays a critical part in maintaining accurate inventory systems and ensuring materials are organized, traceable, and readily available. You’ll work closely with cross-functional teams—including Engineering, Production, and Finance—to enable efficient workflows and uphold high standards of inventory integrity.

This role is onsite 5 days a week at our Rochester Hills, Michigan office!

What you'll do