MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America – and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at our careers page.

About the role

We are looking for a Senior Staff Product & Marketing Manager professional to own and scale our new content hub – a central, owned channel where Nubank will host exclusive content from strategic partnerships and operate a delightful e-commerce experience for branded merchandise and collaborations.

This person will be the end-to-end operational owner of the content hub: from defining and running the operating model with partners and suppliers, to working closely with Product Operations, Engineering, Marketing, Legal, Tax, and Logistics to make the experience work seamlessly for customers across markets as we are scaling our brand globally.

The first big mission is to launch an initial version of the content hub, including exclusive content and the first wave of merchandise from our global partnerships with key partners such as Mercedes, AMG, Petronas F1, and Inter Miami CF, and then continuously iterate it into a core channel for our marketing and product teams to engage fans, launch new experiences, and drive product adoption.

You will sit in the Marketing organization, working very closely with Product Operations, Product Management, and Partnerships, and will operate at a Senior Staff (IC8) level, with significant autonomy and visibility.

You’ll be responsible for

• Owning the content hub and merchandise “store” end-to-end – from concept to daily operations – as your core product, ensuring it delivers a high-quality, reliable experience to Nubank customers and partners.
• Leading the MVP launch of the hub, including content and the first merchandise drops (e.g., Mercedes and Inter Miami collaborations), coordinating legal, tax, inventory, shipping, content, and technical workstreams to get a first version live quickly and safely.
• Designing and running the operating model for the hub: selecting and managing suppliers and partners, defining SLAs and responsibilities, and ensuring that logistics, customs, returns, and customer support flows are clearly owned and work in practice (e.g., FAQs, redirection to partner support, escalation paths).
• Partnering with other Product Managers and Engineers to scope and prioritize technical integrations and features (e.g., plug-ins for e-commerce, content formats, entry points in the Nu app), translating operational needs into clear product and technical requirements.
• Defining and optimizing discovery and entry points to the hub, both within the Nubank app and from partner surfaces (e.g., partner websites, campaigns), in collaboration with Marketing, Product, and Partnerships teams.
• Coordinating a highly cross-functional stakeholder landscape, including Global and Local Marketing, Partnerships, Product, Engineering, Legal, Tax, and Operations, continuously re-prioritizing across competing needs while keeping the hub roadmap and delivery on track.
• Setting up and driving a clear execution plan and governance, including timelines, milestones, and decision forums, and proactively unblocking legal, regulatory, and operational issues as they arise.
• Continuously evolving the hub vision and roadmap beyond V1 – for example into fan clubs, community experiences, and early-access product launches – in partnership with Marketing and Product leaders.

We are looking for a person who has

Required qualifications

• Extensive senior experience (Senior Staff / IC-level) in Product Operations, Product Management, Product Marketing, or a similar role, with a clear track record of hands-on, operational execution
• Proven end-to-end ownership of a complex, cross-functional initiative or consumer-facing product, covering business case, technical integration, partner management, operations, and ongoing optimization.
• Experience with e-commerce platforms, marketplaces, or content platforms (for example, consumer marketplaces, creator or content platforms, streaming or membership products), understanding logistics flows, content hosting, QA, and external partner integrations.
• Strong program/project management skills and the ability to switch context frequently, wearing multiple hats across operations, product, marketing, legal, and partner management while keeping clarity on priorities and outcomes.
• Demonstrated ability to work closely with engineers on integrations and technical capabilities (e.g., plug-ins, APIs, content formats), with enough technical fluency to challenge trade-offs and co-design solutions.
• A strong ownership mindset, with visible examples of “getting your hands dirty” to solve operational issues, close gaps, and deliver on ambitious timelines in high-visibility projects.
• Excellent communication and stakeholder management skills in English, including working with senior leaders and diverse global teams.
• Ability and willingness to be based in Miami, US or São Paulo, BR (relocation support available if required).

Nice to have

• Experience building or operating content hubs, fan communities, or loyalty / membership experiences, especially in partnership with major sports, entertainment, or lifestyle brands (e.g., motorsport, football clubs).
• Experience navigating legal, tax, and regulatory implications of new digital products or commerce experiences, collaborating effectively with specialist teams to find practical paths forward.
• Optional: background in Product Marketing (PMM) or Marketing roles where you acted as the bridge between product, logistics/operations, and external partners, owning very operational work (not only go-to-market strategy).
• Experience in smaller or fast-growing companies where you had broad, end-to-end responsibility rather than a narrow slice of a large system.

Location

• Office location: Miami, United States 

Work model for this role

Our work model for this role is Hybrid 2–3 times/week: our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit our hybrid work model page.

Our benefits – United States (Employee)

For this role, you will be eligible for Nubank’s US employee benefits, including:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• NuCare – our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

The Pricing Manager, reporting to Director of Pricing, is responsible for analyzing, optimizing, and continuously refining the company’s pricing strategy across assigned territories and vendors. This role serves as the analytical engine behind pricing decisions—leveraging advanced analysis, forecasting, and scenario modeling to predict outcomes, guide tradeoffs, and drive sustained improvements in price realization and gross margin.

As a strategic pricing partner to Sales Operations and Regional Sales Leadership, the Pricing Manager translates market signals and economic insights into actionable pricing decisions. This role operates as both a strategic advisor and hands‑on individual contributor, driving pricing initiatives end‑to‑end while proactively adjusting course based on performance, market response, and competitive dynamics.

Key Responsibilities

• Own pricing strategy execution with a strong emphasis on continuous optimization, performance measurement, and directional pivots based on real‑world results.
• Act as a strategic thought partner to the Sales Organization by evaluating pricing tradeoffs between volume, margin, competitiveness, and customer behavior.
• Identify when pricing strategies are underperforming and recommend corrective actions, alternative price structures, or tactical adjustments.
• Develop and maintain pricing models, elasticity analyses, and scenario simulations to forecast the impact of pricing decisions on demand, revenue, margin, and customer retention.
• Perform pre‑ and post‑implementation pricing analysis to quantify impact versus expectations and refine future strategies.
• Build forward‑looking business cases that compare alternative pricing strategies and predict outcomes under different market conditions.
• Use historical performance, deal‑level data, and customer behavior patterns to anticipate risks and opportunities.
• Monitor evolving market conditions, competitor pricing moves, customer buying behaviors, and cost drivers to inform proactive pricing adjustments.
• Lead competitive pricing and value positioning analyses, translating market insights into differentiated pricing recommendations.
• Analyze industry and customer trends to identify emerging pricing opportunities, structural risks, and long‑term margin implications.
• Analyze industry trends, competitor offerings, product economics, and margin drivers, synthesizing findings into clear recommendations for management.
• Partner with Sales Operations to ensure pricing strategies are executable, scalable, and supported by tools and processes.
• Track pricing performance KPIs (price realization, discounting behavior, margin leakage) and recommend interventions where targets are missed.
• Drive adoption of pricing changes by clearly articulating the “why,” expected impact, and success metrics to stakeholders.

Qualifications

• Bachelor’s degree in Analytics, Statistics, Finance, Business, or a related field (or equivalent professional experience).
• Demonstrated ability to develop predictive pricing models, scenario analyses, and data‑backed recommendations.
• Experience in Forex, Trading and revenue analysis is desired
• Strong analytical skills with exceptional attention to detail and accuracy.
• Effective written, verbal, and presentation skills, with the ability to influence without direct authority.
• Willingness to learn, listen, and share pricing expertise with stakeholders

#IMXIHQ

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank also maintains a private client office in Miami, Florida.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

Metropolitan Commercial Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

For more information, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills. This means to be active, attentive, and alert.

Essential functions and responsibilities

• Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
• Perform clerical duties
• Order products & set up services for clients
• Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
• Attending External events and Expo’s
• Complete other related tasks & projects as directed by management

Knowledge, skills and abilities:

• 0-1 years of customer service experience in a bank environment
• Strong ability to understand risk
• Serve as a liaison between customers and the financial institution.
• Communicate regularly with clients to build and maintain strong relationships.
• Document all client interactions and maintain accurate records.
• Stay updated on bank policies, financial trends, and regulatory requirements.
• Collaborate with other bank staff to ensure excellent customer service.
• Flexibility to work branch hours

Potential Salary: $65,000- $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin.

Responsibilities

• Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB
• Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems
• Participate in a 24/7 on-call rotation to resolve critical issues
• Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice

You may be a good fit if you

• Have 6+ years of experience in software development and operating distributed systems
• Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests)
• Have deep experience using and extending containerization technologies, preferably Kubernetes
• Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS)
• Possess a customer focused mindset, treating internal developers as your primary users
• Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution
• Prefer automation over manual processes ("allergic to ops work")
• We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil

Strong candidates may also have experience with

• Designing and implementing secure, multi-tenant runtime environments from first principles
• Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI
• Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure
• Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK)
• Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426182

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273402887

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

ROLE OVERVIEW 

We are seeking a Sales Director to lead SharkNinja's PriceSmart commercial relationship at the strategic and senior account level. PriceSmart is a multi-market warehouse club retailer operating across more than a dozen countries in the LATAM region with a membership model and club economics that demand a fundamentally different commercial approach than conventional retail. 

This role sits above the day-to-day account management layer and is accountable for the strategic architecture of the partnership: senior account leadership, executive relationship management with PSMT's senior stakeholders, P&L ownership at scale, and commercial framework development.  

This role reports to the VP, LATAM-Direct Sales and operates as a peer to other LATAM channel leads, with regular visibility to senior Americas commercial leadership. 

WHAT YOU'LL OWN 

• Strategic ownership of the PriceSmart global partnership — P&L accountability across all active markets and future market expansions 
• Executive relationship management at PSMT senior leadership levels — you are the face of SharkNinja at the strategic account level 
• Strategic account planning and governance: design, negotiate, and own the annual commercial plan including revenue targets, margin commitments, investment tiers, and milestone accountability 
• Performance-linked trade investment framework: own the design, deployment, and outcome measurement of commercial investment across all PSMT markets 
• Manage, develop, and coach the National Account Manager, PriceSmart — set clear KPIs, run weekly performance cadence, and build capability on data-driven account management 
• Member and consumer data strategy: ensure SharkNinja converts account-level data into assortment and promotional decisions 
• Commercial governance: pricing, compliance, invoice terms — you set the guardrails and enforce them consistently across all markets 
• Internal commercial leadership: bring the PriceSmart P&L, risks, and opportunities to senior leadership in a structured cadence with actionable recommendations 

WHAT WE NEED 

Hard requirements: 

• 10+ years of progressive commercial sales leadership in consumer goods, with at least 3 years managing a major national or international account at director level or above 
• Direct experience with club/warehouse retail — PriceSmart, Costco, Sam's, BJ's, or equivalent format; understanding of membership-model economics, club pack architecture, and pallet-level margin math 
• P&L ownership at scale: you've owned a significant revenue relationship, managed trade investment to margin targets, and held yourself accountable to gross profit outcomes — not just topline 
• Strategic account planning at scale: you've designed, negotiated, and delivered against multi-year commercial plans with major retail partners 
• Commercial transformation experience: you've changed the pricing or margin structure of a major account relationship — and closed the deal without losing the partner 
• LATAM commercial fluency: multi-market experience in Latin America; understanding of currency, regulatory, logistics, and channel complexity 
• Bilingual: English and Spanish preferred 
• Strong cross-functional leadership: you've driven commercial outcomes through supply chain, finance, marketing, and analytics teams without direct line authority 
• Data-fluent: you work from numbers, not instinct alone — POS analysis, margin bridges, forecast variance, ROI on trade investment 

Strong differentiators: 

• Background in high-growth CPG environments 
• Experience with invoice-level commercial restructuring with a large-format retailer 
• Demonstrated AI tool integration in commercial strategy — data synthesis, scenario modeling, leadership reporting 
• Track record of building and leading high-accountability sales teams in lean structures 
• Familiarity with PSMT's vendor infrastructure and club-specific sell-in / sell-through dynamics 

HOW WE OPERATE 

This role demands a general manager mindset. You'll be accountable for a P&L, a team, a transformation agenda, and a senior external relationship — simultaneously. We move at speed. We run on data. We expect leadership to show up with the analysis done, the recommendation sharp, and the ask clear. If you're a relationship manager who waits to be told what the numbers mean, this isn't the right seat. If you're a commercially sharp operator who can build the strategy, own the outcomes, and develop the people around you — we need to talk. 

About Nas

Nas.com is building Shopify for the AI era, a platform that helps solopreneurs build, sell, and scale products globally.

We grew revenue 5x last year, and we’re just getting started.

We’ve raised a $27M Series A led by Vinod Khosla (first investor in OpenAI, DoorDash, Stripe), with backing from Tim Ferriss, Stanley Tang (DoorDash co-founder), and Shuo Wang (Deel co-founder).

We’re riding a massive tailwind: 150M+ solopreneurs globally, with AI accelerating the shift. In the US alone, 500K+ new businesses are created every month.

Our unfair advantage: we’re founded by Nuseir Yassin (Nas Daily), who built 70M followers and $50M+ in revenue by deeply understanding how to engage and mobilize audiences.

We believe in hard work, having fun, and bringing excellence to everything we do. Our product is arguably the most sophisticated in its class, but our product alone does not make heroes of our customers. Our Professional Services team does. A position on our team gives you the opportunity to take the “service” in “software-as-a-service” to a whole new level, and enjoy rapid career growth while you’re at it.

We’re looking for a SOLUTION ARCHITECT who delights in the most meticulous and exciting puzzles. Do you enjoy diving into issues and crafting complex solutions? If you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers.

Your Impact:

As a Solution Architect, you are primarily responsible for the successful delivery of Anaplan planning solutions in strategic accounts. You will:

• Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models
• Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
• Serve as the architectural SME for large-scale connected planning solutions
• Exemplify The Anaplan Way
• Provide important feedback and progress updates in a timely manner to the Business Partner and team
• Develop model documentation
• Participate in data integration and migration solutions
• Participate and/or lead UAT testing and deployment

Your Qualifications:

• A 4-year degree in Finance, Accounting, or MIS
• 4+ years’ experience implementing Enterprise Performance Management solutions for use cases: FP&A, WFP, or Sales Performance solutions.
• Advanced Microsoft Excel / financial modeling skills
• Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable)
• Superb written and oral communication skills
• Consistent track record to lead and implement responsibilities simultaneously
• Penchant for service excellence and a collaborative style
• Subject matter expertise in planning and modeling in Finance, Work Force Planning or Sales is strongly preferred
• Strong understanding of data integration (inbound and outbound)
• Passion for business analytics, modeling, and planning
• Excellent problem-solving and analytical skills
• Results-oriented, motivated, self-starter
• Coaching mentality
• Collegial, open, and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

#LI-REMOTE

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.

Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.

Learn more at:  https://international.nubank.com.br/careers/

About the role

As a Marketing Senior Expert – Campaigns Lead, you will be a key driver of Nu’s international expansion plans, leading end-to-end marketing campaigns that build our brand and grow our customer base across multiple regions. You will sit in the Global Expansion / Marketing & Growth team and focus on high-impact integrated campaigns, sponsorship activations and go-to-market execution for new markets.

This is a hands-on senior expert role: you will both design strategy and personally execute priority workstreams across media, communications, brand, content, value proposition and sponsorships, while helping to shape and staff the future team. You will act as a discipline lead for Marketing within our international expansion plans, partnering closely with Product, Growth, local country teams and senior leadership.

You will also be an AI champion for the function, pushing how we use AI to make marketing work 10x more productive and insightful.

You’ll be responsible for

• Leading integrated marketing campaigns for our international expansion plans, from strategy to execution — combining brand, product marketing, media, content and partnerships to drive awareness, consideration and growth in priority markets.
• Acting as Campaigns Lead for major launches and moments, owning the creative and media brief, orchestrating agencies and internal squads, and ensuring on-time, on-budget delivery with clear success metrics.
• Owning sponsorship strategy and activation, especially for flagship partnerships (e.g., premium sports properties), turning assets into meaningful, measurable brand and business impact across channels and markets.
• Providing multi-disciplinary oversight across Media, Communications/Advertising, Brand, Value Proposition, SEO and Content, directly executing where needed and setting high craft standards for the team and partners.
• Leading go-to-market (GTM) strategies for new market entries and key product launches, ensuring positioning, messaging and channel mix are tailored to local customer needs while consistent with Nu’s global brand.
• Running and evolving Brand Health and campaign measurement, translating data into clear insights and recommendations that influence regional strategies and investment decisions.
• Partnering closely with local market teams, Product, Growth, and Global Marketing to share best practices, align roadmaps and manage complex stakeholder landscapes across geographies.
• Acting as AI Transformation lead for Marketing, identifying and building AI-powered workflows and tools that reduce manual work and elevate creative and analytical quality (e.g., experimentation, content ops, insights automation).
• Helping to build the future team: identifying capability gaps, supporting hiring and onboarding, and mentoring more junior marketers as the area scales.

We are looking for a person who has

Required

• Professional Marketing experience (Senior Manager / Senior Expert level) in high-impact roles.
• Deep, hands-on expertise across multiple marketing disciplines: Media, Communications/Advertising, Brand Strategy, Product Marketing / Value Proposition, GTM, SEO and Content.
• Proven track record leading integrated campaigns and launches end-to-end, from insight and strategy to execution and post-mortem, in fast-paced digital or tech-driven environments.
• Strong experience with sponsorships activation, from evaluating and negotiating opportunities to creative/platform strategy and measurement of impact.
• Demonstrated experience with global brands and/or global expansion, ideally working with or within companies that operate across multiple countries and cultures.
• Exceptionally strong stakeholder and executive management skills, with the ability to influence senior leaders and align diverse regional teams around a common strategy.
• A deeply hands-on mindset: comfortable rolling up your sleeves to build decks, write briefs, review creatives, optimize campaigns and ship work directly while the team scales.
• Fluency in English (written and spoken). Additional Portuguese and/or Spanish is a strong plus; French, German or Italian are nice to have.

Nice to have

• Exposure to crypto / blockchain / cross-border payments businesses (e.g., Coinbase, DollarApp/ARQ Finance) or adjacent fintechs.

Location for this opportunity

• Office base: Miami, United States

Work Model for this Role

• Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

Our Benefits – United States

For employees based in the United States, we offer:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – Our learning platform of courses
• NuLanguage – Our language learning program
• NuCare – Our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Join us

If you want to build global-scale campaigns and sponsorships that introduce Nu to millions of new customers — combining sharp strategy, hands-on execution and AI-powered marketing — we’d love to hear from you.

Apply now to be our Marketing Senior Expert – Campaigns Lead in Miami.

Position Summary

Kaseya is looking for a Sr. Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 7 + years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Overview

Kaseya is looking for a Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities 

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 5+ years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Overview:

As the Product Finance Director leading the Cyber Security and IT Automation Product Pillars, you will have end-to-end finance ownership and directly partner with the General Managers and engineering leaders to set the strategic direction for these core pillars. The successful candidate must operate in a fast-paced, results-oriented environment and will lead a team responsible for monthly financial reporting, annual planning processes, and pricing decisions for new product launches, etc.  You will report to the VP of Product Finance while also working closely with other cross-functional leaders across Infrastructure/Engineering, Operations, and Go-to-Market teams.

Key Responsibilities:

• Strategic Partnership: Collaborate with the General Manager of the business unit to provide financial insights, strategic planning, and data-backed business decision support that accelerates growth.
• Budgeting and Forecasting: Own the financial planning process for the business unit, including annual budgeting, quarterly forecasting, and multi-year long-term planning to ensure alignment with corporate goals.
• Performance Reporting: Generate and deliver monthly, quarterly, and annual financial reports, including variance analysis, KPI monitoring, scenario analysis, and stress tests, with a sharp focus on actionable insights to drive growth and profitability.
• Cost Optimization: Identify and implement opportunities to optimize financial performance by analyzing costs related to product development, support, and delivery.
• Capital Planning: Ensure effective allocation and use of capital for business unit growth initiatives, focusing on investments that drive longer-term profitability and ROI.
• Cross-Functional Collaboration: Work closely with the General Manager and other functional leaders, including Product, IT, Operations, and Engineering, to align financial strategies with operational needs and priorities.
• Financial Modeling: Develop robust, scalable financial models to support data-driven decision-making, including SaaS-specific metrics like ARR growth, churn reduction, and LTV/CAC optimization.

Required Qualifications

• Experience: 10-15+ years of experience in finance, FP&A, or related fields, with significant experience supporting a high-growth business unit, or applicable background in management consulting. Experience with SaaS/High Tech companies (e.g., managing subscription revenue models) strongly preferred.
• Education: Bachelor’s degree in finance, accounting, economics, or business-related field required; MBA or advanced degree preferred (or equivalent relevant experience).
• Business Partnering: Proven ability to partner with general managers or senior operational leaders to drive business results, including influencing without authority.
• Leadership Skills: Strong leadership and communication skills, with a demonstrated ability to manage and influence cross-functional teams in a matrixed organization.
• Data-Driven: Analytical mindset, able to translate data into actionable insights using tools like Excel, SQL, or financial planning software (e.g., Oracle EPBCS).
• Flexibility & Adaptability: Ability to thrive in a fast-paced, high-growth environment with evolving priorities and challenges.

Position Summary

As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our clients. By understanding our customers' unique business needs and challenges, you will help them maximize the value of our IT security solutions and ensure smooth implementation and adoption. Your dedication to customer satisfaction and technical prowess will be vital in building long-lasting relationships and driving our clients' success

Key Responsibilities

• Build expertise in Kaseya software modules and conduct in depth Technical Account Reviews to highlight usage opportunity and identify any obstacles
• Own the identification and resolution of obstacles for customers using and obtaining value from our solutions.
• Engage with all departments (i.e., Product, tech, Ops) to ensure closure.
• Ensure that a customer has a plan to use available and relevant features (including integrations our IT Complete platform)
• Position and sell professional services and training to customers to ensure they remain engaged, and their techs can best use our products
• Create opportunity and interest for additional modules for Account Managers to drive to closure
• Share new product features and enhancements, deliver best practice adherence guidelines, and provide knowledge transfer as appropriate
• Continually keep abreast of modern technologies via assigned training, ongoing hands-on learning, and ad-hoc additional skill enhancement programs
• Understands business needs for implementing an IT Management Solution in MSP, Enterprise, and mid-size businesses
• Experienced in providing pre-sale solution design (including functional and technical aspects)
• Experienced in providing solution demos and high volume of customized client demos
• Leadership role in driving solution enhancements and presenting product roadmaps

Required Qualifications 

• 2-4 years’ experience in a customer facing technical account role
• Experience in technical accounts reviews with customers for SaaS/Tech solutions
• Strong presentation and communication skills
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated knowledge of network and desktop management solutions
• Demonstrated personal commitment and interest in continued professional development
• Well spoken & understanding of Business-Level English

Preferred Qualifications

• Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions.
• Technical Account Management/Customer Success experience managing issues to resolution for key account
• Knowledge of Managing Server and Workstations (Microsoft Systems Administrator)
• Strong understanding of networking technology (CCNA, Network+)
• Sales experience is a plus
• College or technical degree preferred

Position Summary

We're looking for an Associate Manager, Technical Account Management with a strong technical background, excellent communication skills, and a passion for customer advocacy. The ideal candidate will have a proven track record of driving product adoption, identifying opportunities for value realization, and resolving customer issues. If you're a seasoned professional with a collaborative mindset and a passion for driving customer success, we encourage you to apply to join our dedicated management team for Technical Account Managers.

As an Associate Manager, Technical Account Management, you will lead the technical aspects of our customer success initiatives and play a critical role in ensuring the ongoing satisfaction and success of our clients. You will serve as the primary technical contact for our most complex and strategic accounts, leveraging your expertise to drive adoption, retention, and expansion of our products and services. In addition, you will manage Technical Account Managers in this player/coach role.

Key Responsibilities

• Provide technical leadership and guidance to customers and internal teams on the implementation, configuration, and optimization of our products and solutions. Act as a trusted advisor to customers, offering insights and best practices to help them achieve their business objectives.
• Serve as the voice of the customer within the organization, advocating for customer needs and priorities. Gather feedback, identify trends, and communicate insights to product management and development teams to drive product improvements and enhancements.
• Proactively engage with customers to understand their business goals and objectives, and identify opportunities for product adoption and expansion. Develop and execute customer success plans to drive value realization and ensure customer satisfaction.
• Identify and mitigate risks to customer success, including technical challenges, adoption barriers, and other factors that may impact customer satisfaction and retention. Develop proactive strategies to address risks and ensure customer success.
• Continuously monitor and assess customer satisfaction and engagement metrics, and identify opportunities for improvement. Collaborate with cross-functional teams to implement process improvements and drive customer success initiatives.
• Work within Business Intelligence tools like PowerBI and CRMs like SalesForce. Create reports and monitor performance of Key Performance Indicators (KPI’s) tied to Technical Account Managers.
• Identify talent while interviewing prospects for Technical Account Management.

Required Qualifications 

• Bachelor's degree in computer science, engineering, or related field.
• 5+ years of experience in a customer-facing technical role, such as customer success engineer, solutions engineer, or technical account manager.
• Previous Management experience is a plus.
• Strong technical aptitude and expertise in software applications, APIs, and cloud technologies.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
• Proven track record of successfully managing complex technical projects and driving customer success initiatives
• Project management experience, with the ability to manage multiple projects and priorities simultaneously
• Strong problem-solving and troubleshooting skills, with a proactive and solution-oriented mindset.
• Experience working with enterprise customers and managing strategic accounts is preferred.
• Familiarity with CRM systems and customer success tools (e.g., Salesforce, Gainsight) is a plus.

The Prenatal Account Executive, Miami is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Miami, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Miami, FL
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

As the Finance Manager supporting the Global Technology and Product Organization, you will be part of an innovative, collaborative, and transparent team. You will work in close partnership with Technology Leadership to build out financial plans that maximize the impact of our technology investments. A primary focus of this role will be managing the execution of our cloud and data center hosting strategy, including forecasting, variance analysis, and reporting to senior leadership.

Together, we will drive outstanding financial results by enabling and accelerating Anaplan’s strategic execution. You’ll be an active contributor to cross-functional teams and will have the unique opportunity to partner with the technology team that develops and innovates on the financial tools you use daily.

Your Impact

Cloud & Data Center Financial Management

• Manage and forecast our multi-cloud (e.g., AWS, GCP, Azure) and data center hosting costs.
• Perform detailed month-over-month variance analysis of hosting expenses and report on key operational and financial metrics.
• Prepare and present budget vs. actuals reporting for business partners and executive leadership, providing clear insights into spending drivers and trends.
• Partner with FinOps and Engineering teams to identify and execute cost optimization opportunities.
• Business and Finance Partnership:
• Provide leadership to the business and other Finance teams with respect to financial management, resource prioritization, and allocation.
• Ensure technology investments align with key priorities and recommend opportunities to re-allocate and re-deploy resources.
• Drive analytical and conceptual thinking with these partners that extends beyond the numbers into strategy.

Long-Range Planning

• Partner with other finance teams to conduct Return on Investment (ROI) analysis on new initiatives and contribute to long-range financial planning.
• Clearly communicate required deliverables and facilitate timely reviews with leaders.

Process Improvement

• Continually seek opportunities to improve and scale forecasting, reporting, and financial analysis utilizing Anaplan.

Decision Support

• Apply strategic thinking to maximize Engineering investments. Proactively recommend opportunities to re-allocate and re-deploy resources.
• Clearly communicate recommendations and scenario analyses to finance and business leaders.

Financial Analysis

• Take a macro-level view when analyzing results to understand performance against plan/forecast.
• Monitor trends and key levers, such as headcount and vendor investment, against planning assumptions.
• Actively communicate across multiple stakeholders to ensure a successful end-to-end understanding of portfolios, processes, and planning. 

Your Qualifications

• Experience in FP&A, accounting, management consulting, investment banking, or similar roles.
• Advanced proficiency in Microsoft Excel to analyze complex business scenarios by building and improving financial models.
• Experience with Anaplan or similar financial tools.
• Experience with SaaS/Cloud Computing business models and financial concepts (e.g., FinOps, cloud cost management) is strongly preferred.
• Highly motivated self-starter with the ability to work independently in a fast-paced environment, manage several priorities simultaneously, and challenge the status quo.
• Strong written and oral communication skills with experience presenting to business partners with confidence, conviction, and credibility.
• MBA is a plus.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Senior Partner Success Manager, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope. 

This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union Square office), but are open to other East Coast locations.

• Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
• Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership

• You have minimum of 6+ years of relevant work experience, including client facing experience
• Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
• Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
• Comfortable with frequent travel, you're excited to connect with partners face-to-face

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

#LI-KS2

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Partner Success Manager, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope. 

This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union Square office), but are open to other East Coast locations.

What You'll Do

• Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
• Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership

Who You Are

• You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
• Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
• Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $85,000 - $110,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. 

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. 

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. 

Ready to join the ride?

Via is an equal opportunity employer.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

We’re looking for a Manager, Brand Campaigns to lead the strategy, execution, and optimization of large-scale awareness and top-of-funnel campaigns that introduce MaintainX to new audiences and fuel long-term pipeline growth. Reporting to the Vice President, Growth Marketing & Strategy, this role will own top-of-funnel campaign planning and performance across channels while partnering closely with Corporate Communications, Product Marketing, Creative, and Growth Marketing teams. You will be accountable for how campaigns come to life, scale, and perform across the funnel.

What You'll Do:

Top-of-Funnel Campaigns Strategy & Execution

• Lead the planning and execution of top-of-funnel campaigns designed to grow awareness, consideration, and market presence across MaintainX’s ICP.
• Translate company and growth priorities into top-of-funnel campaign plans spanning paid media, digital channels, events, partnerships, and experiential moments.
• Lead planning and execution of strategic sponsorships and large-scale programs that increase MaintainX visibility and credibility with target audiences, and evaluate performance and ROI.
• Leverage AI-powered tools and platforms to improve campaign planning, execution, and optimization—including audience segmentation, media planning, testing frameworks, and performance forecasting.
• Use AI-driven experimentation (e.g., creative and channel testing, sequencing, and personalization at scale) to accelerate learning cycles and improve campaign effectiveness.
• Manage campaign timelines, budgets, and agency relationships to ensure efficient, high-quality execution.

Cross-Functional Collaboration

• Partner closely with Corporate Communications and Product Marketing to ensure campaigns are grounded in strong positioning and aligned to MaintainX’s category narrative.
• Work within the Growth Marketing team to align ToFu investments with downstream pipeline and revenue goals.
• Collaborate with Sales and within the Growth Marketing team to ensure campaign programs support regional and enterprise growth efforts.

Measurement, Optimization & Insights

• Own top-of-funnel success metrics, including awareness, reach, engagement, audience growth, and pipeline influence.
• Evaluate campaign performance using lift studies, attribution signals, and long-term impact models.
• Use AI-powered insights to identify performance drivers, surface optimization opportunities, and recommend adjustments to channel mix, spend allocation, and campaign sequencing.

About you:

• 5–8+ years of experience in B2B marketing, brand campaigns, or integrated marketing—ideally in high-growth SaaS startups or enterprise technology, or in industrial markets.
• Heavy AI user who lives in ChatGPT, Claude, custom GPTs—AI is core to your workflow.
• Proven experience leading top-of-funnel or brand campaigns with measurable impact on awareness and pipeline.
• Strong understanding of media, channel strategy, and campaign operations.
• Track record of working cross-functionally in fast-growing organizations and influencing without direct authority.
• Analytical mindset with comfort using data to guide decisions and investment strategy.
• Experience managing agencies, budgets, and complex programs at scale.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Associate Destination Manager | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are seeking a driven and high-performing Associate Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a solid understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability.

You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination.  In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.

Job Location: Remote

This role is a remote position in the USA. Occasional travel to company offices as necessary.

As an Associate Destination Manager, you will be responsible for the following:

• Ensuring that Viator has the best in class product offering for the assigned territory

• Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination 

• Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination  

• Negotiate favorable commercial terms 

• Monitor key metrics in destinations and take action where necessary

• Ensuring key products are consistently available for sale in the Viator ecosystem

• Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination

• Be the face of Viator in your assigned destinations and industry events

The ideal candidate for this role will exemplify the following characteristics:

• 2+ years of Account Management or Sales experience

• Travel industry experience is a plus

• Entrepreneurial & Commercially Driven

• Focused on growing the business and destination

• Ability to build, maintain, and grow relationships

• Passionate about achieving success and excellence

• Committed to serving customer partners and sharing knowledge

• Growth and Results Oriented

• Continuously improving both personally and for the company

• Passionate about achieving success and excellence

• Embraces new ideas and works well in teams

• Detail Oriented & Highly Organized

• Desire to work in fast paced and dynamic environment

• Clear and impactful in communication

• Ability to excel working in a remote environment

• Candidates with non-traditional backgrounds are strongly encouraged to apply

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

The salary range for this role is $65,000-$85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future. 

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

#LI-WR1

Location: Remote (U.S. or Canada)

Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

The economic landscape is shifting in ways that demand a new kind of investment discipline. AI is not simply transforming industries — it is redrawing the boundaries of value itself. Political instability, labor displacement, structural economic shifts, and the concentration of technological power are creating conditions that most funds are ill-equipped to navigate. We are building one that is.

Human Agency is developing a fund with a single, clear thesis: how do we maximize the likelihood of real value twenty years from now, in a world being reshaped by AI? We have the conviction and the framework. We are looking for an experienced fund manager to bring the capital, the LP relationships, and the investment discipline needed to make it real.

As AI Resilience Fund Manager, you will build and run this fund from the ground up. This is a founding role — you will shape the portfolio strategy, lead fundraising, and execute investments across asset classes with a 20-year horizon. You will work closely with Human Agency's leadership team to refine the thesis as the landscape evolves and serve as a trusted advisor to fund investors navigating an uncertain economic future.

What You'll Do

• Build and manage a fund focused on investments resilient to AI disruption, political instability, and structural economic shifts
• Develop and own the investment thesis and portfolio strategy with a 20-year horizon
• Lead capital raising from day one — sourcing, cultivating, and closing LP relationships is the core of this role
• Source, evaluate, and execute investments across asset classes aligned with the resilience thesis
• Advise fund investors on risk-adjusted positioning for an AI-transformed economy
• Partner with Human Agency leadership to continuously refine and evolve the thesis as the landscape shifts

What We're Looking For

Experience and Skills

• Deep experience in fund management, venture capital, private equity, or institutional investing
• An established network of potential LPs and co-investors — you have raised capital and can do it again
• Practical, informed conviction around AI's transformative and disruptive potential — not theoretical
• Long-term investment orientation — you are building a portfolio for 2045, not optimizing for next quarter

Mindset and Traits

• Exceptional integrity and trustworthiness — this role requires an extraordinary level of trust from investors and partners alike
• Builder mentality — this fund does not exist yet, and you are the one who will bring it into the world
• Comfort with ambiguity and a long time horizon — you make principled decisions in an environment that does not offer easy answers

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

Hair Color Bar Assistant, Licensed Cosmetologist

The Hair Color Bar Assistant, Licensed Cosmetologist at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Hair Color Bar Assistant, Licensed Cosmetologist  is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Assistant Colorist is in training for promotion to Licensed Colorist in 3-9 months. #livelifecolorfully

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $27-$28 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
  
  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and building the talent leadership layer to match.

The role

We're looking for a Sr. Manager, Talent for Engineering, Product, and Design to lead the recruiting function that builds the team behind our platform. This is a manager-of-managers role — you'll lead a team of Talent Partners and Coordinators, set the EPD hiring strategy with our engineering and product leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.

You'll report directly to the VP Talent and partner closely with our CTO and our VPs of Engineering, Product, and Design to deliver against an EPD hiring plan that includes some of our most competitive senior technical roles.

What you'll do

• Lead the EPD talent team. Manage a team of Talent Partners (manager-track and IC) and partner closely with Talent Coordinators. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
• Own the EPD hiring plan. Translate EPD's hiring goals into a sourcing strategy, capacity plan, and weekly pipeline. Allocate reqs across the team based on workload and skill. Reforecast when the plan changes — and it will.
• Run the operating cadence with EPD leadership. Stand up weekly pipeline reviews with engineering, product, and design leaders. Deliver clean dashboards on funnel health, time-to-fill, and offer acceptance rate. Surface bottlenecks early and own the fix.
• Drive interview quality and bar discipline. Own the structure and consistency of multi-stage technical loops — coding (CodeSignal), system design, take-home challenges, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
• Build pipelines for the hardest roles. Partner with your team to develop talent maps across AI/ML, platform, infrastructure, and senior engineering leadership. You don't carry reqs, but you know every active candidate at the staff and principal level — and you step in to close when leverage is needed.
• Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, and recruiter productivity. You'll be measured on outcomes, not activity.

What you bring

• 8+ years in technical recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS or infrastructure company.
• Demonstrated track record of building EPD pipelines that close senior and staff-level engineers in competitive markets (SF, Toronto, Montreal are our primary markets).
• Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
• Experience scaling structured interview processes — calibrated scorecards, debrief discipline, interviewer training.
• Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable).
• A strong preference for candidates who have led teams recruiting for AI/ML, platform engineering, or developer tools.
• A point of view on how to partner with senior engineering and product leaders without being subservient to them. You can push back when the bar slips.

What's In It For You:

• Competitive salary and meaningful equity opportunities await you!
• Comprehensive healthcare, dental, and vision coverage to keep you healthy!
• 401(k) / RRSP enrolment program to secure your future!
• Enjoy a generous PTO policy — take what you need!
• A vibrant work culture where:
• You’ll collaborate with talented individuals from around the globe who embody the MaintainX values: Smart, Humble, Optimist.
• We celebrate meritocracy, where your ideas and efforts are recognized and rewarded!

About Us:

Our mission is to deliver a single platform for maintenance, repair, and operations teams to keep the physical world running smoothly. We believe that the greatest asset in any organization is its people. That’s why we’ve built an intuitive, mobile-first solution designed to enhance productivity and collaboration across teams and locations.

MaintainX is committed to fostering a diverse environment. All qualified applicants are encouraged to apply, and we will consider all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Retail Delivery Driver - Part Time

Type of Work: Part - Time 
Shift Availability: Flexible availability, including weekdays, evenings, weekends, and holidays, is suggested. 
Hourly Pay Rate: $17.50/hr.
Location: 550 Collins Ave Miami Beach, FL 

About the Role:

What You’ll Do:

What You’ll Bring:

Even Better If You Have:

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment. This position requires the ability to work in confined spaces.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Account Manager manages a portfolio of restaurants and is responsible for the full customer lifecycle. 

Note: This is a Miami-based field role managing a portfolio of local accounts and requires the individual to be based in the Miami market. Bilingual Spanish proficiency is also required.

Key Responsibilities and Duties:

• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurants. 

• Assist restaurant management with configuration to optimize reservation flow

• Understand customer needs and identify sales opportunities to sell premium marketing tools 

• Build and utilize data-driven presentations for ongoing business reviews

• Achieve company goals and sales objectives set quarterly.

• Track weekly meeting activity in Salesforce

• Monthly meetings with Elite members

• Act as an advocate for restaurant customers and resolve cross-functional issues

• Act as the high-level point of contact for restaurant customer concerns

• Work with the Marketing team to help design and execute restaurant specific marketing programs and drive participation in promotional programs

• Capture feedback from restaurants to suggest feature and functionality requirements for product upgrades

• Educate operators about trends in the industry and offer actionable, data driven insights

• Lead restaurant retention rate; aid in the re-signing of customers with expired contracts

Experience and skills desired:

• Account management or equivalent experience in a restaurant/hospitality environment; validated customer service skills

• A good listener, capable of understanding restaurants business objectives

• Deep expertise in restaurant operations and management including comprehension of P&L and financial statements

• Ability to work across many departments to take on problems and achieve results

• Keenly track economic and industry drivers and understand implications on the restaurant business, including identifying new business opportunities

• Ability to handle objections and comfortable with a consultative sales approach

• Confident in the delivery of training and speaking in front of groups

• Excellent social and organization skills: task prioritization, effective time management

• Strong writing, presentation and interpersonal skills

• Analytical and data driven approach for making and supporting business decisions

• Knowledge of Google Suite and understanding of Apple products and operating systems

• Appreciate working in an unstructured and forward-thinking environment

• College degree preferred

• Valid driving license and transportation (all business related travel expenses reimbursed)

• Must be located in the Miami metro area 

• Must be bilingual in Spanish and English 

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Competitive retirement and health plans

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $80,000 - $90,000USD. 

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.