Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience 
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Ability to understand and perform all on-site software functions; basic computer skills required 
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

As a Construction Manager, you will plan, budget, direct, and coordinate activities concerned with the design and construction of various commercial projects. These projects include but are not limited to: commercial office, retail tenant renovations, new construction, base building renovations, capital projects, and new property development. Construction Managers will participate in the complete project process, from conceptual development to project close out; overseeing its organization, bidding, contracts, scheduling, and implementation.

Job Responsibilities:

• Work with clients/owners, tenants, design consultants, contractors, property managers and building engineering staff to plan, organize and direct activities concerned with various construction projects. ​
• Establish project objectives, policies, procedures and performance standards within boundaries of company policy and contract specifications. Confer with consultants and contractors to discuss such matters as work procedures, complaints and construction problems
• Initiate and maintain liaison with clients/owners and other contacts to facilitate project activities
• Monitor and control project through administrative direction of on-site contractors to ensure project is completed on schedule and within budget
• Investigate potentially serious situations and implement corrective measures
• Represent company in project meetings and attend strategy meetings
• Work with clients, consultants, and contractors to manage financial aspects of contracts to protect company’s and client’s interest while simultaneously maintaining good relationship with the client and tenants
• Interpret and explain plans and contract terms to administrative staff, tenants, consultants, contractors and clients
• Formulate reports and project status updates concerning such areas as work progress, costs and scheduling
• Track, review, and approve project costs and invoices for client, in coordination with property management and accounting teams
• May requisition supplies and materials to complete project

Job Qualifications:

• A minimum of five years of related experience, commercial construction experience preferred
• A degree in construction management, architecture or engineering preferred
• Experience with Microsoft Suite (Excel, Word, Project, Outlook) and Procore software
• Excellent and professional communication, customer service/responsiveness, dependability, teamwork, decision-making, problem-solving, initiative and independent action, manage change and improvement, overall professional impression
• Consistent, purposeful and meaningful internal communication with supervisors in conjunction with the smooth operations of all facets of the business
• Strong leadership skills
• Mathematical/accounting skills to include budgeting, pricing/bid comparisons, invoice review, and project cost tracking
• Knowledge of construction/building design, methods, and procedures, including architectural, structural, mechanical, electrical, and plumbing disciplines
• Prior Project and team management experience

Mapping Data Administration & Quality Control Manager

Role Overview
The Mapping Data Administration & Quality Control Manager will lead enterprise spatial data administration and quality assurance efforts across all airport campuses. This role is responsible for ensuring the accuracy, consistency, and standardization of mapping data that supports airport operations, planning, engineering, and leasing activities. The position requires strong expertise in geospatial data governance, asset mapping, and production workflows within a complex, multi-facility environment.

Key Responsibilities

• Lead campus-wide asset mapping initiatives, including building interiors and infrastructure assets, ensuring spatial accuracy and compliance with enterprise GIS standards

• Coordinate data tracking and survey activities, including field verification and integration of GPS and GIS inputs

• Manage intake, review, and validation of incoming data, including record drawings, surveys, and supporting documentation

• Oversee mapping data workflows to ensure schedule adherence, quality control, and consistency across deliverables

• Guide internal GIS staff and collaborate with cross-functional teams to support operational and project-based mapping needs

• Process and prioritize daily map and exhibit requests, including:

  • Electronic data file transmittals

  • Airport asset identification and attribution

  • Spatial analysis and calculations

  • Record drawing research and retrieval

• Produce and maintain mapping exhibits, including:

  • Standard operational exhibits

  • Lease and concession exhibits

  • Custom and special-purpose mapping products

• Maintain authoritative basemaps and floorplans across terminals, airfields, and support facilities, ensuring alignment across systems and users

• Contribute to the development and refinement of data governance practices, metadata standards, and mapping conventions

• Document workflows and deliverables, and provide regular status updates, metrics, and recommendations to stakeholders

Qualifications

• Demonstrated experience in GIS data administration, mapping production workflows, and spatial data quality assurance

• Proficiency with ArcGIS Pro, AutoCAD, Revit, and enterprise geodatabase environments

• Experience supporting infrastructure, facilities, or asset-based GIS programs; airport or transportation domain experience preferred

• Strong organizational and communication skills, with the ability to manage multiple priorities and coordinate across teams

• Experience working in a consulting or contract-based environment with defined deliverables and stakeholder reporting requirements

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

As a Tenant Services Coordinator, you will work in tandem with property leadership and others as applicable to meet the tenant service needs of the building. Including but not limited to administrative support of the building management office, lease administration, reporting, filing, general accounting, and maintenance of office supply inventory. This role is instrumental in ensuring members of the building management team are responsive to tenants and ownership.

Job Responsibilities: 

Tenant Relations:

• Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagement
• Draft necessary letters, memos, and other communication for Property Management approval
• Ensure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner.
• Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches etc.)
• Assist in all general office duties involved in maintaining service to the tenants and ownership

Administration:

• Update spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all.
• Maintain and update emergency and tenant contact lists
• Ensure proper multi-tenant floor signage for all building common areas
• Manage inventory of office supplies- order building and office supplies as needed.
• Program building access cards
• Maintain lease, vendor and building files. Create new files as needed.
• Open, stamp, distribute mail

General Accounting:

• Resolve vendor calls or issues regarding payment of invoice
• Mail out checks to vendors for payment as needed

Job Qualifications:

• At least two years of relevant experience. Two-to-four-year degree preferred.
• Proficient in Microsoft Office Suite (Excel, PPT, Word and Outlook)
• Detail oriented, strong interpersonal, organizational, and typing skills
• Understanding of basic accounting preferred
• Ability to multi-task, prioritize and be self sufficient
• Must be customer orientated, professional and courteous with excellent phone etiquette

 This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

Compass is seeking a highly motivated and detail-oriented Director of Research to join our team in South Florida. The role is critical in providing data-driven insights to support strategic decision-making for our owner/developer clients, leadership, and project management teams. The ideal candidate possesses a deep knowledge of the South Florida Market, strong analytical skills, a passion for real estate, and the ability to manage an Analyst - helping to transform raw data from a variety of sources into actionable research for our stakeholders. 

Job Responsibilities:

• Establishing a Strong Point of View
• Possess a deep understanding of real estate submarkets in Miami Dade, Broward, and Palm Beach Counties
• Data Collection and Analysis:
• Gather and analyze data from various public and private sources, including listing feeds, Department of Buildings, Department of Finance, industry publications, other internal data sets, and phone calls to competitive buildings.
• Oversee Analyst, who will assist in maintaining databases for efficient data management for our external facing deliverables and internal CRM processes. 
• Ensure data accuracy and integrity through both manual and automated quality control procedures. 
• Market Research and Competitive Analysis
• Conduct comprehensive market research to identify industry trends, categorize the competitive landscape, and highlight potential opportunities. 
• Analyze competitor strategies, market share, and product offerings to provide insights. 
• Prepare reports and presentations based on these research findings and recommendations. Deliverables will include: Market Reports for Sales and Leasing Comparable Sets, Future Supply (Pipeline Reports), Amenity Studies, Due Diligence Reports, and ad hoc reporting as needed. 
• Reporting and Visualization:
• Create, maintain, and review concise market reports, dashboards, and other deliverables to communicate research findings to stakeholders.
• Develop and maintain key performance indicators (KPI’s) to keep track of market trends and performance. 
• Present research findings to internal teams and senior management. 

Qualifications:

• At least 5 years’ experience in research/analysis in the South Florida market
• Bachelor’s degree in relevant field (Real Estate, Finance, Political Science, Computer Science, Statistics, etc.)
• Proficient technological knowledge of the Microsoft Suite (heavy emphasis on Excel), Google Sheets, Data Transformation, ETL Processes
• Ability to think critically and outside the box to solve problems in a fast-paced environment. 
• Strong written and verbal communication skills. 
• Ability to communicate and present to internal teams and clients on the findings of our research report process, and the feasibility of achieving team or client goals in relation to the competitive market. 

Additional Skills (Nice to Have):

• Advanced Excel experience including Power Query, and DAX.
• Working knowledge of other programming languages (SQL, Python, etc.). 
• Working knowledge of visualization tools (PowerBI, Tableau). 
• Experience with CRM tools (Salesforce, Spark, etc.)

We offer:

• Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 15 days PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

We are looking exclusively for top talent who can orchestrate exceptional customer service for our residents. We have a terrific career opportunity for a Concierge to join our team of talented property professionals.

As the Concierge, you epitomize our mission to provide referral-worthy living experiences for the communities we serve. You should be passionate about providing outstanding customer service at all times.

What You Can Expect to Do in This Role:

You will be responsible for creating a warm and welcoming environment for our residents, guests, and visitors. As the first point of contact, you will handle a variety of tasks, including but not limited to: answering phone calls, responding to resident inquiries, handling package deliveries, and providing information about the building and the surrounding area. Additionally, you will have the opportunity to learn leasing-related tasks and gain experience in property management.

Position Summary:

This position requires a passion for people and a dedication to providing superior customer service within a luxury residential setting. The role is often fast-paced, requiring excellent time management and problem-solving skills. On a daily basis, you will interact with residents and guests from varied backgrounds, requiring an amicable personality.

Working as a Waypoint Concierge means ensuring the needs and requests of residents are met, providing them with a memorable 5-star, community-living experience. You’ll also have opportunities to assist with leasing-related activities and supporting leasing efforts.

Position Responsibilities:

• Ability to work Saturdays
• Demonstrate superior customer service at all times with a genuine desire to serve.
• Warmly greet and direct residents and guests arriving at or departing from the property.
• Maintain an active presence at the front desk, monitor and announce visitors, and control access to the property.
• Handle concierge duties with enthusiasm, including but not limited to:
  • Processing incoming mail and outgoing packages.
  • Answering questions and making recommendations about transportation, restaurants, and local attractions.
• Possess in-depth knowledge of the local area, attractions, and services to enhance residents’ experiences.
• Maintain familiarity with all community amenities and events. Provide information about the property to prospects, when needed.
• Adhere to all front desk procedures and assist with administrative tasks as requested.
• Ensure resident and guest concerns are resolved professionally and promptly.
• Support leasing activities, such as guiding prospective residents and providing information on available units
• Follow safety procedures and maintain a safe work environment.

What We’re Looking For:

• Previous concierge, hospitality, or customer service experience; interest in leasing and property management is a plus.
• Strong interpersonal and communication skills with a proactive, problem-solving mindset.
• Comfortable with technology; willingness to learn property management software (experience with Yardi is a bonus).
• Outgoing, polished, and professional demeanor with a focus on delivering exceptional service.

If you’re passionate about customer service and interested in exploring leasing, this role is for you!

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.