Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote.  We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. 

We’re looking for a Tier 1 Support Engineer to join the MXC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.

What you’ll do

You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.  In-person support is required as well as setting up desks and managing/auditing peripherals.  

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person, email, Slack or ticketing system.
• Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors.
• Walk customers through problem-solving processes and follow up to ensure issues have been resolved.
• Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation
• Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.)
• Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals)
• Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades
• Assist with new hire onboarding and training curriculum
• Update, and maintain detailed external and internal IT documentation
• Onboard and support third-party vendors and/or contractors
• Contribute to shared global IT off-boarding tasks and responsibilities
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Create and update technology documentation for internal IT teams and for Scale employees.

Who you are

You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. 

You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Possess 2+ years of experience in IT HelpDesk experience 
• Possess strong working knowledge of Apple systems and software 
• Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, or similar cloud providers
• Possess strong working knowledge of Atlassian systems (JIRA and Confluence)
• Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python)
• Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JAMF)
• Able to independently manage and prioritize workload and projects
• Possess outstanding interpersonal and communication skills
• Is empathetic, humble, and possess a strong focus on customer service

As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

Scale's Robotics business unit is dedicated to solving the data bottleneck in Physical AI across Robotics, Autonomous Vehicles, and Computer Vision. In this role, you'll be a key contributor building production systems for robotics data collection, model training pipelines, and evaluation infrastructure. You'll have the opportunity to own critical parts of our robotics platform, work directly with cutting-edge robotics and AV customers, and shape the future of embodied AI systems.

You Will:

• Own and architect large-scale data processing pipelines for robotics and autonomous vehicle datasets
• Build ML training and fine-tuning pipelines using Scale's robotics data
• Work across backend (Python, Node.js, C++), and frontend (React, TypeScript) stacks to build end-to-end solutions
• Develop tools and real-time systems for robotics data collection, teleoperation, model evaluation, data curation, and data annotation
• Interact directly with robotics and AV stakeholders to understand their technical needs and drive product development
• Design comprehensive monitoring and evaluation frameworks for robotics models and data quality
• Solving complex, late-stage industry challenges in concurrent and real-time robotic systems, with strict attention to timing constraints and data integrity. This often involves deep investigation, reviewing academic papers, and direct collaboration with robotics vendors
• Collaborate with ML engineers and researchers to bring robotics research into production
• Deliver features at high velocity while maintaining system reliability and performance

Ideally, You Have:

• 3+ years of high-proficiency software engineering experience, with a strong background in complex systems and the ability to independently research, analyze, and unblock hard technical problems.
• Strong programming skills in Python and TypeScript/Node.js for production systems
• Experience with React and modern frontend development for 3D interfaces
• Concurrent and real-time systems, with special attention to timing constraints
• Understanding of distributed systems, workflow orchestration, and cloud infrastructure (AWS, Temporal, Kubernetes, Docker)
• Experience with databases (MongoDB, PostgreSQL) and data processing at large scale
• Track record of working with cross-functional teams including ML engineers, researchers, and customers
• Strong communication skills and ability to operate with high autonomy

Nice to Haves:

• Experience with C++
• Experience with robotics hardware platforms (robotic arms, mobile robots, perception systems) with a focus on time synchronization
• Background in computer vision, SLAM, motion planning, or imitation learning
• Familiarity with autonomous vehicle data, lidar technologies, or 3D data processing
• Experience with ML model deployment and serving frameworks
• Knowledge of teleoperation systems (ALOHA, UMI, hand tracking) or VR interfaces
• Experience with workflow orchestration systems (Temporal, Airflow)
• Published research or open-source contributions in robotics or autonomous systems

About the Role

Verkada is seeking a Global Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies in LATAM.  Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. 

What You'll Do

• Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.
• Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
• Work directly with your Account Managers to develop territory strategy for Verkada.
• Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.
• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Entrepreneurial and positive attitude with a strong desire to learn.
• 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
• Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
• Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Able to work and adapt to an ever evolving workplace and company.
• Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft
• Experience working with Linux systems are a plus.
• Bonus points if you have previous startup experience.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

Complexity in consumer systems is growing exponentially, creating new challenges in sensing, data processing, and system intelligence. Leveraging advanced sensor and signal processing technologies, we are addressing these challenges with innovative approaches. We are looking for an energetic Senior Firmware Engineer who can bridge these technologies with novel software solutions, algorithms, and machine learning primitives.

Required skills:

• Ability to work on communication stacks, in-depth domain knowledge on Bluetooth Classic, Bluetooth LE, Bluetooth Audio, Multipoint, Auracast, Controller stack protocols, BLE profiles/Services.
• Ability to work on system level architecture; ability to create and maintain system level solutions comprised of state-of-the-art hardware and software components and provide documentation for our products.                                   
• Development experience with functions and protocols such as TWS Role switch, fast pairing, voice assistants, Conformance and Teams certifications.
• Ability to understand complex customer application ecosystems and integrate our product offerings.
• Prior experience in developing and debugging all aspects of system software. This includes understanding overall system performance from both a hardware and software perspective.

Qualifications:

• BS or MS in Electrical or Computer Engineering or related field
• 5+ years of Industrial experience in firmware development
• Strong C/C++ and Python programming skills
• Strong knowledge of digital signal processing (DSP) and algorithm development experience
• Experience with communication stacks including Bluetooth classic, BLE USB, SDIO WiFi, Bluetooth & WiFi interoperability.
• Strong knowledge of Tensilica HiFi, Kalimba DSP cores and Bluetooth Audio Frameworks
• Hands on experience with integrating, building, and testing of multi-threaded applications.
• Experience with embedded real-time operating systems
• Experience with SCM tools (GIT, SVN, Clearcase, Perforce, etc.)
• Strong analytical and problem-solving abilities
• Experience with defect tracking tools (Jira, Bugzilla, etc.)
• Strong working knowledge of a software development process (e.g., Agile, Waterfall)
• Application of Object-Oriented concepts and methodologies
• Strong system level knowledge in audio, video and TWS domains

What we offer: 

• Dynamic and supporting international teams.
• Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance. 
• Remote, hybrid or office work.
• 20-25 vacation days per year.
• Equipment for work, laptop and all necessary additions.
• Access to training and courses.
• Private health insurance.
• FIT Pass card for many sports facilities. 

About the role:

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues.  

The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. 

This is a remote role open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Product Expertise: Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries.
• Technical Troubleshooting: Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
• Responsiveness & Resolution: Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
• Documentation: Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users.
• Partnerships: Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
• Feedback Loop: Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
• Team Player: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields.
• 3–5 years of experience in support, engineering, or other technical roles, including 1–2 years of demonstrated proficiency in troubleshooting mobile applications.

Being bilingual in English and Spanish is a must. 

• Strong familiarity with using CRMs like Zendesk or Salesforce.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak both Engineer and Human.
• Strong bias for action, ability to dive deep, and insistence on the highest standards.
• Ability to work in a hyper-growth environment with shifting priorities.
• Willingness to work holidays and weekends as needed to meet customer demands. 

An ideal candidate also has:

• Experience with industrial systems, electronics, tinkering with cars or IoT devices, or similar hands-on work is a big plus.
• Experience troubleshooting API’s.
• Trilingual English, Spanish, and French is a big plus.

About the role:

We are looking for an experienced Compliance Product Support Engineer to join our Global Technical Support organization. This role is designed for a technical leader who thrives on solving the most challenging escalations at the intersection of regulatory law, IOT systems, and data integrity.

Our customers rely on Samsara to comply with the workplace safety requirements established by the Department of Transportation (DoT/FMCSA) to help create a safer work environment for drivers, and make it easier and faster to accurately track, manage, and share records of duty status (RODS) data. You will serve as the primary technical authority for the software components associated with the ELD compliance product. You are the critical bridge between our customers, field teams, and R&D, ensuring that our product maintains 100% accuracy in recording Hours of Service (HOS) and Records of Duty Status (RODS).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 
  
  

In this role, you will: 

• Serve as the final escalation point for intricate ELD compliance product for post-sales customers.
• Own the end-to-end lifecycle of complex product issues, coordinating Possible issues and Jira tickets with R&D to drive timely fixes and clear stakeholder visibility.
• Analyze device telemetry and fleet-level patterns using internal tools, translating raw data and logs into clear, actionable technical narratives.
• Provide technical support for audits & inspections in collaboration with our Escalations, Product and Legal teams
• Drive continuous product improvement by leading post-mortem analyses to identify root causes, systemic issues, key learnings, and actionable trends.
• Collaborate with Support and R&D teams to resolve customer issues and escalations, using support trend analysis to develop superior customer solutions.
• Lead technical feedback for new products to ensure supportability and ease of customer understanding.
• Define success criteria, validation plans, and operational runbooks for new feature launches, ensuring global support team readiness.
• Develop or contribute to internal tools to significantly accelerate ticket resolution and trend analysis.
• Elevate the organization's technical expertise by providing technical coaching and conducting case reviews for support engineers.
  
  

Minimum requirements for the role:

• B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical field.
• 6+ years of experience in technical support, field engineering, or systems engineering, specifically with distributed, hardware-integrated products.
• Familiarity with ELD related rules and regulations.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak at technical and conversational levels.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Demonstrated strong resourcefulness, creativity, and problem-solving skills.
• Adaptability and ability to thrive in a fast-paced, dynamic work environment.
• Experience in direct customer interaction, incident response, and participation in a rotational after-hours/on-call support cadence is essential. 
  
  

An ideal candidate also has:

• Experience with fleet regulatory requirements for compliance.
• Experience in Telematics industry is a plus.
• Data Analysis skills; Python, SQL and Tableau.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!

About the Role

Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.

This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.

This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.

What You’ll Do

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Right Fit

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
• 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
• Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
• Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
• Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
• Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
• Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
• Strong attention to detail with a focus on data accuracy, consistency, and validation
• Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Senior Software Engineer

Ingeniero de Calidad de Proveedores (Supplier Quality Engineer)

Santa Catarina, Nuevo León (zona Monterrey) | Viajes ocasionales a proveedores

¿Te apasiona trabajar directamente con procesos de manufactura y tener impacto real en la calidad del producto final? En Fictiv buscamos un(a) Ingeniero(a) de Calidad de Proveedores que quiera estar en campo, colaborar con fabricantes y elevar los estándares de calidad en una red en crecimiento en México.

En este rol, serás el enlace clave entre nuestros socios de manufactura y las expectativas del cliente, asegurando que cada pieza cumpla con los más altos estándares desde el origen.

Lo que harás

• Serás el punto de contacto técnico en sitio con proveedores, impulsando mejoras en procesos de manufactura (CNC, lámina, soldadura)
• Evaluarás y habilitarás nuevos socios de manufactura junto con el equipo de Strategic Sourcing
• Liderarás la resolución de no conformidades, guiando análisis de causa raíz y acciones correctivas efectivas
• Ejecutarás auditorías (presenciales y virtuales) para asegurar cumplimiento con estándares de calidad
• Colaborarás con equipos globales (EE.UU., China, India) para compartir mejores prácticas y estandarizar procesos
• Contribuirás activamente a la mejora continua del Sistema de Gestión de Calidad (QMS)

Lo que hace único este rol

• Impacto directo en la experiencia del cliente y en la calidad del producto final
• Alta exposición a procesos reales de manufactura — no es un rol de escritorio
• Oportunidad de crecimiento hacia posiciones de liderazgo dentro del equipo de Calidad en México

Lo que buscamos

• +7 años de experiencia en manufactura: CNC, lámina metálica y/o soldadura
• Experiencia en PPAP, lanzamientos de nuevos productos y documentación de calidad
• Dominio de herramientas core (PFMEA, Plan de Control, estudios de capacidad)
• Experiencia con análisis 8D y resolución de problemas con proveedores
• Capacidad para interpretar dibujos técnicos y GD&T
• Inglés y español avanzados (nivel profesional)
• Perfil autónomo, organizado y orientado a resultados
• Auditor interno ISO 9001 / IATF 16949 (deseable)

Qué puedes esperar

• Colaboración con una red global de manufactura
• Trabajo híbrido entre campo y remoto
• Un entorno dinámico donde tus ideas realmente se implementan

Supplier Quality Engineer

Santa Catarina, Nuevo León (Monterrey area), Mexico | Occasional travel to suppliers

Are you energized by working hands-on with manufacturing processes and making a tangible impact on product quality? At Fictiv, we’re looking for a Supplier Quality Engineer to partner closely with manufacturers and elevate quality standards across a growing supplier network in Mexico.

In this role, you’ll act as the critical link between our manufacturing partners and customer expectations—ensuring every part meets high-quality standards from the source.

What you’ll do

• Serve as the on-site technical quality contact for suppliers, driving process improvements in CNC machining, sheet metal, and welding
• Qualify and onboard new manufacturing partners in collaboration with the Strategic Sourcing team
• Lead nonconformance resolution by coaching suppliers on root cause analysis and corrective actions
• Conduct on-site and remote (virtual) audits to ensure compliance with quality standards
• Partner with global teams (US, China, India) to share best practices and standardize processes
• Actively contribute to continuous improvement of the Quality Management System (QMS)

What makes this role different

• Direct impact on customer satisfaction and delivered product quality
• Highly hands-on—this is not a desk-only role
• Clear path to grow into a Quality leadership position in Mexico

What we’re looking for

• 7+ years of experience in manufacturing (CNC machining, sheet metal, welding)
• Experience with PPAP, new product introduction, and quality documentation
• Strong knowledge of core quality tools (PFMEA, Control Plan, capability studies)
• Experience reviewing 8D reports and working directly with suppliers
• Ability to read and interpret technical drawings with GD&T
• Professional fluency in English and Spanish
• Self-driven, organized, and able to work independently
• Internal Auditor certification (ISO 9001 / IATF 16949) is a plus

What you can expect

• Exposure to a global manufacturing ecosystem
• A mix of on-site supplier engagement and remote collaboration
• A fast-paced environment where your ideas drive real change

Ingeniero de Calidad (Quality Engineer)

Ubicación: Santa Catarina, Nuevo León (Área Metropolitana de Monterrey, México)

Descripción del Puesto

El Ingeniero de Calidad (QE) es responsable de asegurar que los productos, procesos y sistemas cumplan con los estándares establecidos de calidad, seguridad y normatividad. Este rol combina principios de ingeniería con gestión de calidad para prevenir defectos, mejorar la eficiencia y garantizar el cumplimiento.

El QE se enfoca tanto en el aseguramiento de la calidad (prevención) como en el control de calidad (detección), trabajando de forma cercana con equipos internos, proveedores y clientes.

Como parte del crecimiento del equipo de Calidad en México, tendrás la oportunidad de demostrar habilidades de liderazgo y posicionarte para futuras oportunidades de crecimiento dentro del equipo.

Reportarás al Líder de Calidad para México.

Responsabilidades

• Desarrollar e implementar estándares de calidad, procedimientos de inspección y protocolos de prueba.
• Monitorear procesos productivos, realizar auditorías y ejecutar análisis de causa raíz (5 Whys, Ishikawa, FMEA).
• Analizar datos utilizando métodos estadísticos (SPC, estudios de capacidad) para identificar variaciones y mejorar procesos.
• Gestionar no conformidades, acciones correctivas y preventivas (CAPA) y calidad de proveedores.
• Colaborar con equipos de diseño, producción e ingeniería en lanzamientos de nuevos productos (NPI).
• Preparar documentación, liderar auditorías y dar soporte a requerimientos de clientes (PPAP, FAI).
• Mantener actualizada la documentación y contribuir activamente al Sistema de Gestión de Calidad (QMS).

Áreas Clave de Responsabilidad

• Resolución de no conformidades con clientes mediante reportes 8D y coaching a socios de manufactura.
• Impulsar la mejora continua en colaboración con Strategic Sourcing y socios de manufactura.
• Fortalecer el sistema de gestión de calidad para reducir defectos y aumentar la confianza del cliente.
• Colaborar con equipos globales (China, India y EE.UU.) para estandarizar mejores prácticas.
• Realizar inspecciones en sitio con proveedores y evaluaciones internas.
• Gestionar aprobaciones de cliente para nuevos productos (PPAP).

Requisitos

• Mínimo 7 años de experiencia en procesos de lámina metálica, soldadura y maquinado CNC.
• Experiencia en documentación PPAP y lanzamientos de nuevos productos.
• Conocimiento de Core Tools (PFMEA, Plan de Control, Estudios de Capacidad).
• Dominio de inglés y español a nivel profesional.
• Excelentes habilidades de comunicación verbal y escrita.
• Capacidad de autogestión, organización y cumplimiento de tiempos.
• Experiencia en interpretación de planos y GD&T.
• Experiencia en elaboración de reportes 8D.
• Auditor interno de calidad (ISO 9001:2015 / IATF 16949) – deseable.
• Experiencia en inspección con equipos de medición.

Condiciones de Trabajo

• Trabajo principalmente en computadora durante la jornada laboral.
• Disponibilidad para viajar hasta un 10%.

Quality Engineer

Location: Santa Catarina, Nuevo León (Monterrey Metropolitan Area, Mexico)

Job Description

The Quality Engineer (QE) is responsible for ensuring that products, processes, and systems meet established quality, safety, and regulatory standards. This role blends engineering principles with quality management to prevent defects, improve efficiency, and maintain compliance.

The QE focuses on both quality assurance (prevention) and quality control (detection), working closely with internal teams, suppliers, and customers.

As the Mexico Quality Team continues to grow, you will have the opportunity to demonstrate leadership capabilities and position yourself for future advancement into a Quality leadership role.

You will report to the Quality Leader for Mexico.

Responsibilities

• Develop and implement quality standards, inspection procedures, and testing protocols.
• Monitor production processes, conduct audits, and perform root cause analysis (5 Whys, Fishbone, FMEA).
• Analyze data using statistical methods (SPC, capability studies) to drive process improvements.
• Manage non-conformances, corrective and preventive actions (CAPA), and supplier quality.
• Collaborate with design, production, and engineering teams on new product introductions (NPI).
• Prepare documentation, host audits, and support customer requirements (PPAP, FAI).
• Maintain updated documentation and contribute to the Quality Management System (QMS).

Key Areas of Responsibility

• Resolve customer non-conformances using 8D reports and coach manufacturing partners on root cause analysis.
• Drive continuous improvement initiatives with sourcing and manufacturing partners.
• Strengthen the quality management system to reduce defect rates and improve customer confidence.
• Collaborate with global counterparts (China, India, US) to standardize best practices.
• Perform on-site inspections at manufacturing partners and internal inspections.
• Support customer approvals for new product introductions (PPAP).

Qualifications

• Minimum 7 years of experience in sheet metal, welding, and CNC machining processes.
• Experience with PPAP documentation and new product launches.
• Knowledge of Core Tools (PFMEA, Control Plan, Capability Studies).
• Fluency in English and Spanish.
• Strong verbal and written communication skills.
• Self-starter with strong time management skills and ability to work independently.
• Strong ability to read and interpret technical drawings with GD&T.
• Experience preparing 8D reports.
• Internal Quality Auditor certification (ISO 9001:2015 / IATF 16949) – preferred.
• Experience with inspection using measurement equipment.

Work Conditions

• Primarily desk/computer-based work.
• Travel required up to 10%.

Position Overview:

The Senior Software Quality Engineer is responsible for performing design assurance activities for new introductions and sustaining of medical device software, with the purpose of supporting the Software R&D, Test and Manufacturing departments. The incumbent for this position will support the Software Development Lifecycle of one or more projects from concept generation through production. This person will work closely with software design, software testing, project management, product management, regulatory, human factors, and manufacturing teams to understand and influence the architecture, requirements, detail design, testing, safety and cybersecurity risk evaluation and deployment of the software designs to the market.

This person must be versatile to support other design assurance activities such as data analysis, problem solving/ failure analysis, full QMS compliance and alignment with the software development practices, Business Process Optimization initiatives and continuous improvement to the Quality Management System. Additionally, this person must be able to perform as a Quality Assurance representative for hardware and disposable-related projects to support system-level reliability improvements when needed. They also help guide and mentor other team members in a collaborative environment.

Essential Job Functions and Responsibilities 

• Work closely with Regulatory, R&D, Test and Manufacturing, to ensure the adoption and use of best practices, Quality tools, and Design Control methodologies
• Support Software Quality Assurance (SQA) strategy and operational execution plans
• Knowledge of and experience in developing and medical devices in conformance with Quality System Regulations, ISO13485, ISO14971, ISO62304 and SW96 requirements.
• Applies knowledge of IEC 62304 to product development and sustaining engineering projects.
• Engage with the development team to align best practices and techniques for automated unit and integration testing.
• Continuously monitor customer feedback and report defects found through defect tracking system, provide necessary information to reproduce the defect to arrive at a solution.
• Serve as primary quality representative on one or more teams and projects for software, hardware, disposables, and system changes.
• Lead / Contribute to all elements of safety and cybersecurity risk management. Assesses risk by facilitating the development of risk management tools and contribute to the completion of the overall product risk management file.
• Support Design Verification and Validation planning & execution, including active cross-functional root cause analysis investigation & resolution activities. Develop and execute system related verification and validation plans and protocols, and test reports for medical and non-medical device software.
• Identify product quality and quality system improvement opportunities and drive procedure updates when required.
• Support departmental effort in CAPA investigation and completion.
• Collect, analyze, trend, and communicate quality data throughout the organization for proper escalation and applicable resolution.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Develop and maintain strong relationships with internal and external stakeholders
• Excellent interpersonal skills
• A self-starter, motivated and able to positively motivate others
• Focused, target driven with a positive, can-do attitude
• Support internal and external audits
• Support additional activities, as assigned

Required Qualifications 

• Bachelor’s degree in Computer or Engineering Science, Electrical or Software Engineering (or similar) is required. Master’s degree preferred.

• Minimum of 5 years of hands-on experience in the Quality Engineering discipline.

• Prior experience in the medical device field is required; preferably experience with Capital Equipment medical devices with embedded software and/or digital health initiatives is required.
• Ability to work effectively in a fast paced and dynamic environment.
• Leadership and interpersonal skills to develop and manage good working relationships with internal departments (manufacturing, receiving, purchasing, product development, and regulatory), contractors, and suppliers.
• Thorough knowledge of FDA Quality System requirements, ISO 13485:2016 (Quality System) requirements, ISO 14971 (Risk Management) requirements, ANSI/ AAMI SW96, Knowledge of Good Manufacturing Practices (GMP) and applicable Quality System Standards.
• Strong written and verbal communication skills.
• Must be able to communicate fluently in both written and spoken English

Desired Qualifications

• A self-starter, motivated and able to positively motivate others.
• Focused, target driven with a positive, can-do attitude.
• Drive to assigned objectives which delivers best practice results, added value and continuous improvements across the business and quality management system.
• Leadership and interpersonal skills to develop and manage good working relationships with internal departments (manufacturing, receiving, purchasing, product development, and regulatory), contractors, and suppliers.

• Certified Quality Engineer a plus.
• Lead Auditor certification a plus.
• Lean Certification a plus.
• Experience with statistical analysis software a plus.

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

What you'll do

We're looking for an IT Support Engineer to join our technology team in Mexico City. This role is ideal for a systems engineer who thrives in a collaborative environment and is passionate about delivering excellent internal customer support. You will be the backbone of our local infrastructure, ensuring that every Claridian has the tools and connectivity they need to drive our mission forward.

In this role, you will:

• Manage and troubleshoot network infrastructure using Cisco, Fortinet, and Unifi equipment to ensure high-performance connectivity.

• Provide high-touch technical support for Windows and macOS systems, troubleshooting hardware and software issues at the machine level.

• Oversee Google Workspace administration, managing user accounts, security permissions, and collaborative tools.

• Manage Mobile Device Management (MDM) solutions to ensure all company hardware is secure and compliant.

• Handle equipment setup, configuration, and deployment, including supporting office technology infrastructure and basic electrical/electronic systems.

• Respond to support tickets and technical requests promptly via Slack, communicating technical solutions clearly to non-technical users.

• Collaborate with cross-functional teams to resolve issues efficiently, maintaining a high standard of internal customer service.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• Bachelor's degree in Systems Engineering, Computer Science, or a related technical field.

• 1-3 years of experience in IT support or a similar technical infrastructure role.

• Working proficiency in English and Spanish; ability to navigate technical documentation and communicate with global teams.

• Strong networking knowledge with hands-on experience in Cisco, Fortinet, or Unifi equipment.

• Proficiency in Google Workspace administration and solid understanding of Windows and macOS operating systems.

• Experience with MDM platforms for fleet management and security.

• Adaptability to fast-changing environments and a proactive attitude toward solving complex hardware/software issues.

• Proven role-specific execution in managing office technology and internal support systems.

Nice to haves

• Experience or interest in AI tools to automate internal support workflows or ticketing responses.

• Independent analytical skills using spreadsheets or data analysis tools to track asset lifecycles and support metrics.

• Basic understanding of electrical circuits and electronics maintenance.

• A good sense of humor.

The Mission

We are seeking a talented Senior Cloud Engineer to join our growing Managed Service Provider (MSP) team. The right candidate is someone who has deep expertise building a variety of cloud solutions and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects and Delivery Managers to deliver AWS cloud solutions across our diverse and innovative customer base.

Your Assignment

Development

• Evaluate libraries, tools, and services for suitability
• Own the implementation of stories and other engineering of advanced cloud work for clients
• Perform research and documentation for problems and potential solutions
• Use various frameworks and methodologies to fully qualify problems, pain points, and potential jeopardies
• Build on Cloud Native patterns, IoT back-ends, serverless architectures, and highly automated work patterns and delivery methods
• Augment and design support systems and response procedures and coordinate hand-off to Cloud Operations (CloudOps) Support Engineers
• Hands-on involvement in the development of projects. Enforces standards, procedures, and methodologies for the software development life cycle. Move easily between big picture thinking and managing relevant detail
• Participate in cross-functional implementation teams to deliver solutions to clients
• Share knowledge and skills with other team members and client teams
• Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems
• Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.
• Other duties as assigned

Observability and Monitoring

• Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency.
• Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing.
• Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload
• Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met
• Work with the CloudOps teams in effort to reduce noise and address root causes of issues surfaced
• Partner with DevOps and security teams to ensure the necessary resilience, security, and cost-optimization features are embedded in solutions

General

• Learn, coach, and share knowledge and skills with other team members
• Prepare work for team members of varying levels of experience, defining stories and task type work
• Contribute to internal IP and open source development
• Participate in delivery efforts using Agile or other work methodologies
• Build relationships with vendors and partners
• Engage with clients including presentations, technical decisions, and education opportunities
• Learn, research, and stay up to date on best practices and evolutionary capability in the Amazon Web Services (AWS) cloud
• Be a technical team advocate, ensuring clear direction and efficient execution
• Perform code reviews, provide feedback, and pair when beneficial
• Keep an eye out for opportunities to support our clients in even greater ways
• Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems
• Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.
• Other duties as assigned

Your Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field and 2 years of general IT experience (programming, hardware, software, etc); or 4 years of general IT experience (programming, hardware, software, etc)
• 3+ years of experience with Amazon Web Services
• 1+ year code-defined infrastructure experience
• 1+ Continuous Integration and Deliver (CI/CD) experience
• 3+ years of programming experience utilizing Python, Node.js, Typescript, GoLang, Java, C , or other similar languages
•  Have worked with Agile Project Management or other project management work methodologies

Preferred Qualifications

• Have an AWS Cloud Architect Associate, Sysops Associate, Developers Associate, DevOps Professional, and/or Solutions Architect Professional Certification
• Have an AWS Specialty Certification
• Intermediate experience building scalable, automated infrastructure
• Intermediate experience with AWS Lambda and “Serverless” systems
• Intermediate experience in large-scale enterprise IT environments
• Intermediate experience working in a consultative, client-facing consulting role
• Intermediate experience with Cloud Native patterns with services like AWS Lambda
• Able to demonstrate effective verbal and written communication skills

Benefits

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

NOTE: This role may involve rotating shifts depending on project or client demands.

Available Locations: Mexico City

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job
  

Goods & Services is looking for a Senior Full Stack Software Engineer In Java who will be responsible for designing and implementing scalable serverless architectures, primarily using Java and TypeScript within an AWS ecosystem. This engineer will also play a key role in building responsive, modern user interfaces using Vue and React.

What you’ll do:

• Design, develop, and deploy production-grade serverless functions using AWS Lambda.
• Architect and maintain scalable microservices and APIs using Java and TypeScript.
• Build and maintain high-performance web applications, leveraging both Vue and React depending on project requirements.
• Manage and optimize AWS cloud resources to ensure high availability and security.
• Work closely with cross-functional teams to translate complex business requirements into technical specifications.
• Drive best practices in unit testing, CI/CD, and documentation to ensure a reliable and maintainable codebase.

What you’ll need:

• Extensive experience in backend development, specifically with modern Java frameworks and design patterns.
• Deep expertise in the AWS suite, with a specific focus on AWS Lambda, API Gateway, and S3.
• Proficiency in TypeScript for serverless application development and backend logic.
• Strong professional experience in Vue.js or React, with the ability to work interchangeably across both to build dynamic SPAs (Single Page Applications).
• Expert knowledge of HTML5, CSS3, and modern JavaScript (ES6+).
• Experience with Serverless Framework or AWS SAM.
• Solid understanding of RESTful API design and/or GraphQL.
• Familiarity with SQL and NoSQL databases (e.g., PostgreSQL, DynamoDB).
• Experience with Git-based version control and CI/CD pipelines.

Preferred:

• Certified as AWS Developer or AWS Solutions Architect.
• Experience with IaC (Terraform or AWS CDK)
• Knowledge of state management libraries (Vuex, Redux, Pinia).

Why This Role Matters

As the Senior Facilities Engineer, you will be the primary technical bridge
between our fusion demonstration system design team and the facility
infrastructure. This is a high-impact role responsible for the integration of
complex mechanical and electrical systems that power and support our fusion
demonstration system. You will manage the interface where cutting-edge
science meets industrial-scale engineering, overseeing design consultants to
develop bespoke hardware and ensuring the facility's infrastructure is perfectly
synchronized with the machine’s operational requirements.
This position is based in Albuquerque, NM, and will require up to 50% travel to
our San Leandro, CA facility for the first year to embed with the design team
during the critical engineering phase.

What You'll Do

• Oversee the interface between the fusion demonstration system design
  and the facility infrastructure, ensuring M&E systems (power, cooling,
  and utilities) meet stringent scientific requirements
• Manage relationships and technical deliverables with external design
  consultants to develop large-scale mechanical and electrical hardware
  supporting the system
• Work with the Infrastructure Design Team to ensure facility systems are
  documented and designed appropriately for permitting, construction,
  and long-term operations
• Support the physical assembly and construction of the fusion
  demonstration system, coordinating the installation of critical
  subsystems within the facility
• Support the development of utility systems including high-voltage
  electrical distribution, specialized cooling loops, and vacuum system
  infrastructure
• Support the commissioning and transition of building systems from
  construction into full-scale research operations

What You Bring

• Minimum BS in Mechanical or Electrical Engineering (Dual-discipline
  familiarity is a significant plus)
• 10+ years of experience in the design, construction, and
  commissioning of large-scale industrial or scientific research facilities
• Proven track record managing complex M&E infrastructure, including
  high-voltage power, process piping, and industrial cooling
• Significant experience managing engineering consultants and large-
  scale hardware procurement contracts
• Proactive, "DOer," and self-starter capable of navigating the ambiguity
  of a first-of-a-kind research project
• A positive attitude and the ability to influence cross-functional teams of
  scientists, engineers, and contractors

Bonus Points For

• Previous experience at a National Laboratory (e.g., SNL, LANL, LLNL)
  or similar highly-regulated research environments
• Experience overseeing construction or facilities involving radiological
  shielding, hot cells, or other high-energy physics hazards
• Knowledge of pulsed-power infrastructure, ultra-high vacuum (UHV)
  environments, or cryogenic systems
• PE (Professional Engineer) license
• Experience working closely with PhD scientists and R&D organizations
  to translate theoretical needs into physical hardware

Position Overview 

We work diligently at Outset to ensure our Tablo™ system delivers the best possible user experience to our customers and you will contribute directly to this mission in your role. We are looking for an experienced Android Software Engineer who is passionate about software engineering and continuing to grow their skills. Ideal candidates must have excellent problem-solving skills, strong organization skills, strong written and verbal communication skills, and a high degree of attention to detail and a proven track record developing or implementing complex native Android applications.

Responsibilities/Functions 

• Collaborate with clinical experts, product managers and UX designers to understand customer requirements and develop best-in-class user experiences for healthcare professionals and home users. 
• Develop and deliver high complexity Android User Interfaces using Java, Kotlin and XML. 
• Participate in requirements definition, software architecture and detailed design, implementation, documentation, and software verification and validation. 
• Integrate Android applications with complex embedded control software over serial and Ethernet interfaces. 
• Define tasks associated with all phases of software development and provide accurate estimates of required effort and project completion dates. 

Required Qualifications

• B.S. in Computer Science/Engineering with 7 years of experience or M.S. in Computer Science/Engineering with 5 years of experience creating complex native Android applications. Strong candidates with less experience or education will be considered. 
• Experience integrating custom graphical and video assets into Android applications..
• Strong understanding of Android layout implementation, including Data Binding. 
• Strong knowledge of Android SDK, different versions of Android.
• Strong understanding of object-oriented design principles. 
• Proficient understanding of code versioning tools, such as Git
• Proficiency in Java, at least 3 years of experience working with complex Java applications. 
• Communicate clearly and effectively both orally and in writing with people having diverse backgrounds of knowledge and experience. 
• Ability to balance multiple concurrent projects and work well with minimal supervision. 
• Advanced English.

Desired Qualifications

• Demonstrated proficiency with Linux operating systems, including experience navigating and manipulating the Linux file system, leveraging command-line utilities and system directories to monitor hardware metrics, perform file system operations, and troubleshoot system performance.
• Experienced in building Android Images (AOSP), applying security patches, and performing custom system-level customizations as needed.
• Deep knowledge of unit and integration testing methodologies and implementations. 
• Experience with testing frameworks like Junit and Espresso.
• Experience in the medical device industry and FDA regulations.
• Experience with dependency injection frameworks, preferably Dagger-Hilt
• Database management, preferably utilizing Room
• Experience with MVVM + Clean architecture
• Experience interfacing with embedded software over serial and Ethernet protocols. 
• Familiarity with/experience in Kotlin. 
• Skills in Python, Groovy, Shell, C/C++.
• Skills in Gradle, Jenkins, Docker.
• Knowledge of UML. 
• Experience with Agile Scrum methodology. 

As part of Fireblocks, Dynamic represents the next evolution of non-custodial wallet infrastructure. Dynamic is Fireblocks’ embedded wallet platform, purpose-built for developers who want to bring crypto and stablecoin experiences into modern applications without complexity. Together, Fireblocks and Dynamic are building the most complete, secure, and developer-friendly wallet infrastructure in the industry by combining institutional-grade security with consumer-grade experiences.

About the Team

Dynamic was founded in 2021 with a simple vision: every app and website will have a wallet component. That vision is rapidly becoming reality. Wallets are no longer limited to crypto-native products, they are becoming foundational infrastructure for payroll, remittances, and global payments. Dynamic powers wallet-based experiences for leading crypto and fintech teams including Kraken, zerohash, Magic Eden, and more.

Dynamic builds and maintains developer-first SDKs that enable teams to seamlessly integrate embedded wallet functionality directly into their applications. These embedded wallets allow end users to create, manage, and use wallets without leaving the product experience, making wallets feel like a native part of modern fintech and crypto apps.

As part of Fireblocks, the Dynamic team continues to build and scale the infrastructure and developer tooling that has onboarded 50M+ wallets across crypto and fintech applications. In this context, Dynamic powers the application-layer wallet experience and developer tooling, complementing Fireblocks’ core custody, security, and transaction infrastructure. The team operates with a strong product mindset and deep focus on security, reliability, scalability, and exceptional developer experience. Engineers at Dynamic build secure-by-default systems and approach their work with a strong customer focus, balancing technical excellence with real-world user needs. You will be joining a passionate group that moves fast, works with the biggest names in payments and fintech, and is defining how the next generation of financial applications are built.

What You’ll Do

• Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability.
• Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation.
• Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows.
• Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications.
• Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers.
• Create clear, comprehensive SDK documentation and integration guides.
• Work with developer relations and support teams to address customer integration challenges.
• Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health.
• Contribute to a culture of ownership and execution, leading by example through hands-on work, code reviews, documentation, and knowledge sharing.

What You’ll Bring

• 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs.
• Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth.
• Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks, and familiarity with all.
• Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms.
• Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions.
• Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products.
• Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability.
• A get-things-done mindset with the ability to independently own problems and deliver end-to-end solutions.
• Comfortable making long-term architectural decisions while remaining pragmatic and adaptable.
• B.Sc. in Computer Science / Engineering or equivalent practical experience.
• Remote role in a distributed team; preference for candidates in the Americas time zone.

Big Advantages

• Rust and/or WebAssembly (Wasm) experience, particularly building cross-platform SDKs consumed by mobile apps.
• Experience designing shared core logic used across iOS and Android.
• Experience with advanced mobile security primitives (secure hardware, MPC, low-level crypto).
• Prior experience owning or founding a mobile platform or SDK from scratch.

Rumble is seeking an experienced Infrastructure Engineer (Data Center) responsible for the operation, maintenance, and optimization of critical data center infrastructure.

As a key member of the Data Center Services Team, you will:

• Build, configure, and deploy physical and virtual servers for various applications.
• Perform ongoing maintenance, upgrades, and health checks on servers.
• Develop and run scripts for automation of administrative and configuration management tasks (Ansible, Terraform).
• Perform OS and security patching and upgrades.
• Diagnose and resolve system issues efficiently and effectively.
• Monitor infrastructure-related tickets and respond within established SLAs.
• Create and maintain clear technical documentation, processes, and procedures.
• Travel to data center locations as required to support operations.

Required Qualifications

• 3+ years of experience working with and building virtual machine–based solutions.
• 3+ years of experience building container-based solutions.
• 3+ years of hands-on Linux administration experience (RHEL, Ubuntu, Rocky), including enterprise server administration (hardware and OS).
• Ability to work independently as well as collaboratively on a high-performing team.
• Strong communication skills and proficiency in documentation.
• Ability to think creatively and propose non-traditional or innovative solutions. And has the capacity to implement in a timely manner.

Preferred Qualifications

• Familiarity with security and compliance
• Experience with Proxmox or similar open-source virtual machine environments and containers.
• Working knowledge of installation and basic administration of open-source databases.
• Networking experience (load balancing, firewalls, DNS).
• Strong awareness of security and compliance best practices.
• Python and Bash scripting experience.
• Familiarity with Disaster Recovery / Business Continuity (DR/BC) processes.

Desired Qualifications

• Linux certification, CompTIA A+, or equivalent technical experience.
• Experience with one or more programming languages.

Annual Compensation Range: 

$107,000 - $134,000 USD base + benefits + equity (If based in the United States)

$84,000 - $106,000 CAD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job
  
Goods & Services is looking for a Data Platform Engineer who is responsible for hands-on implementation, maintenance, and operational support of modern lakehouse platforms, with a focus on Microsoft Fabric / OneLake.

In this role, you will participate in the full lifecycle from requirements to deployment and production support, translating business needs into reliable data products while ensuring data quality, monitoring, and performance. You will work closely with Solution Architects to follow platform standards across multiple engagements.

What you’ll do:

• Ensure data quality and reliability by implementing data quality checks, monitoring anomalies, performing root cause analysis on pipeline failures, and proactively identifying and resolving data or process issues impacting reliability, cost, or stakeholder trust.
• Implementation & Operations: Design, build, and maintain data ingestion and orchestration components (e.g., Fabric Data Pipelines, notebooks) for patterns such as file drops, APIs, and database extracts.
• Reliability & Quality: Ensure data integrity by implementing quality checks, monitoring anomalies, and performing root cause analysis on pipeline failures.
• Architecture & Modeling: Develop curated transformation layers (Silver/Gold) aligned to defined grains and keys to publish reliable data products.
• Operational Excellence: Operate and monitor platform components (schedules, alerts, runbooks) and maintain accurate “as-built” technical documentation.
• Stakeholder Collaboration: Work with analytics/BI teams to ensure datasets support reporting needs and assist with validation and adoption.

What you’ll need:

• 5+ years’ years in Business Intelligence, Data Warehouse, or Lakehouse projects.
• Proficiency in Python or Spark-based transformations and strong SQL skills for complex query analysis.
• Experience with Microsoft Fabric (preferred) or similar cloud data environments and orchestration tools.
• Deep understanding of Delta table concepts (partitioning, schema evolution) and dimensional data modeling (grain/keys).
• Proven ability to manage the full development lifecycle and troubleshoot performance problems across ingestion and consumption layers.
• Ability to express complex technical concepts in business terms and work effectively in a team environment.

Nice to have:

• Familiarity with reporting/semantic consumption patterns (Power BI familiarity is a plus).
• Comfort working in a client-services environment (multiple engagements, shifting priorities, clear communication, strong documentation).
• Knowledge of multi-unit retail/restaurant analytics is helpful but not required.

Why you’ll love working here:

• Remote work: We’re a global design and technology company with presence in Mexico, US, and London.
• Tools: We provide you a laptop and headset, ready to add value with us!
• Full Time Job: Work from Monday through Friday.
• Be Rich Program: We live our mission by adding value to the communities.
• Professional Development: We offer regular in-house Centers of Excellence (CoE) and Learning Sessions for professional growth.
• Internal Referral Program: Refer a friend and if hired, participate in a raffle to win amazing prizes!
• Other benefits: As made available as offered by employer.

Summary

QuEra Computing is seeking a Laser Systems Engineer to support the development and evaluation of laser subsystems used in neutral-atom quantum computing platforms. This role will serve as a key technical liaison for vendor collaboration and test and evaluation activities.

The engineer will work closely with QuEra’s Laser Systems and Quantum Systems teams to support subsystem testing, qualification, and scaling efforts. A core responsibility of this role is coordinating with vendors and partners to ensure that laser and photonic subsystems meet performance, reliability, and integration requirements as QuEra’s quantum computing systems scale.

This position will also serve as the on-site technical interface for test and evaluation activities associated with DARPA’s Quantum Benchmarking Initiative (QBI) and related programs. The role involves coordinating subsystem evaluation, test protocols, and milestone documentation.

The ideal candidate combines hands-on experience with advanced laser systems, strong experimental troubleshooting skills, and the ability to work effectively with external partners and multidisciplinary engineering teams.

~20% travel to partner facilities and vendor sites is required.

Responsibilities

Laser System Scaling and Architecture Development

• Work closley with our Laser System team on supporting the development and scaling of QuEra’s laser infrastructure as quantum systems grow in size and complexity.
• Explore approaches for increasing optical power, stability, and scalability across multi-wavelength laser systems together with the laser system and quantum hardware team.
• Evaluate potential architectures, technologies, and vendor solutions that support higher-power and more scalable laser subsystems.
• Contribute to technical discussions and experiments aimed at improving laser system performance, reliability, and manufacturability as systems transition from experimental prototypes toward larger-scale deployments.

Vendor Collaboration and Subsystem Qualification

• Serve as the technical point of contact for vendors developing laser and optical subsystems.
• Coordinate subsystem testing, qualification, and integration activities with external partners.
• Support vendor evaluation, component qualification, and performance verification for critical optical hardware.

QBI Testing and Evaluation Liaison

• Serve as the on-site technical interface for Quantum Benchmarking Initiative (QBI) test and evaluation activities.
• Coordinate with QuEra’s Laser Systems team to define subsystem test procedures, instrumentation requirements, and evaluation protocols.
• Support milestone documentation, technical reporting, and data collection for federal research programs.

Additional Responsibilities

• Collaborate with photonics, optics, and quantum systems teams to define subsystem interface requirements and integration workflows.
• Assist with development of test infrastructure for evaluating laser performance, stability, and reliability.
• Support procurement, documentation, and lifecycle management of laser and optical components.
• Contribute to development of operational procedures, safety practices, and technical documentation for laser systems.
• Participate in cross-site coordination with QuEra engineering teams and external research partners.

Qualifications

• 5+ years of hands-on experience operating or maintaining advanced laser systems.
• Experience working with free-space optics, fiber optics, and optomechanical assemblies.
• Strong skills in optical alignment, beam diagnostics, and troubleshooting complex optical systems.
• Familiarity with laser control electronics, feedback systems, or instrumentation used in optical experiments.
• Experience working in laboratory or prototype environments with uptime or experimental reliability requirements.
• Solid understanding of laser safety practices for high-power optical systems.

Preferred Qualifications

• Master’s or Ph.D. in Optics, Physics, Electrical Engineering, Photonics, or a related field.
• Experience with AMO systems, cold-atom experiments, or photonics platforms for quantum technologies.
• Familiarity with laser stabilization techniques (familiarity with laser characterization and performance verification techniques).
• Experience collaborating with external vendors or research partners on photonic or optical subsystems.
• Prior experience working on DARPA, DOE, or other federally funded R&D programs and preparing milestone documentation.
• Strong technical communication and documentation skills.

QuEra is committed to cultivating a diverse work environment and is proud to be an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

#LI-NB1

A New Paradigm For Space Operations. 

Position Overview:

The Electrical Engineer will play a critical role in designing, building, and maturing prototypes for Space Kinetic’s core technology. You will support the team in refining the electrical architecture of the current prototype and driving the system closer to a flight-ready configuration with each iteration. This role is ideal for someone who enjoys taking concepts from schematic to hardware, solving complex electrical challenges, and working closely with mechanical and manufacturing teams to bring cutting-edge space hardware to life. We are exploring electrical engineering opportunities in New Mexico and welcome qualified candidates interested in supporting innovative aerospace programs to connect with us for potential future roles.

What You’ll Do: 

• Design, develop, and build electrical prototypes for Space Kinetic’s core technology.
• Refine and finalize and the current prototype's electrical design to support all phases of prototype maturation.
• Undertake and complete circuit design tasks, generate detailed schematics, and perform component selection aligned with environmental and system requirements.
• Apply detailed tolerancing, design-for-manufacture principles, and thorough documentation across all electrical prototype phases.
• Support PCB layout design and coordinate with external vendors for fabrication and assembly of PCB components.
• Collaborate closely with the Space Kinetic manufacturing and engineering team to integrate electrical systems into mechanical assemblies.
• Verify and validate your electrical designs through testing, troubleshooting, debugging, and iteration to improve system reliability and performance.
• Actively participate in design reviews, contribute to system-level engineering discussions, and ensure the electrical subsystem progresses toward flight-readiness.
• Support the creation and maintenance of electrical documentation, including BOMs, wiring diagrams, interface control documents (ICDs), and test procedures.
• Ensure each design iteration moves the system closer to a flight-ready prototype aligned with Space Kinetic’s 2-year flight demonstration goal.

• The position will be onsite at our Albuquerque, New Mexico facility.  

What We Offer:  

• Competitive Base Salary + Equity-Based Compensation
• Highly Competitive PTO and Holiday Calendar
• Comprehensive Medical, Dental, and Vision Coverage
• Unique Performance-Based Bonus Structure
• Health and Wellness Stipend
• Commuter Benefits

ITAR Requirements:  
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here 

Equal Employment Opportunity: 
Space Kinetic provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, veteran status, disability or any other legally protected status. 

Why This Role Matters

The Rigging, Fixtures and Ground Support Equipment Engineer will design, analyze, and procure custom handling equipment for lifting, in factory movement and overland transportation of Pacific Fusion’s large custom hardware. You will utilize your expertise in heavy lifts, speciality rigging and in factory movement to create innovative designs to address unique installation and transportation challenges on rapid timelines across multiple locations. In this role you will work collaboratively with engineers, production employees, and scientists to optimize equipment designs across the company for safety, efficiency, and cost as we bring our demonstration system online. This role needs to be onsite at our Los Lunas, New Mexico facility. 

What You'll Do

• Design, analyze, and procure a broad range of lifting and transportation fixtures and handling equipment for specialty hardware.

• Working closely with relevant engineers to meet strict technical and operational requirements.

• Use industry standards and relevant regulations to apply best practices for future designs and improve existing designs.

• Review all lift and transport fixture designs for structural integrity under dynamic and static loading.

• Create and/or review detailed CAD models, FEA, and mechanical fabrication drawings of all custom fixtures and handling equipment.

• Document equipment testing requirements and findings to optimize next revision of designs.

• Mentor larger design engineering workforce on lift and transport fixture best practices.

What You Bring

• Bachelor’s degree in Mechanical or Civil Engineering, with Structural focus or Masters degree preferred.

• 7+ years experience in designing and analyzing lift, transportation, and handling fixtures for large hardware with a proven track record of rigor, creative problem solving, and success.

• Deep knowledge of rigging equipment, lifting techniques, load path analysis, and safety standards (e.g., ASME B30 series, OSHA 1926).

• Expertise in design and analysis (structural and FEA) of custom lift, transportation, and handling fixtures for large and heavy hardware.

• Expertise in variety of cranes (bridge, gantry, mobile, et.c), forklifts, below-the-hook lift fixtures.

• Experience in road-transport vehicle options, custom road-transport container/fixtures, permitting requirements for oversized loads.

• Proficiency in CAD to create detailed design, drawings, and FEA.

• Ability to work independently and collaboratively in a fast-paced startup environment.

• Strong communication, documentation, and organizational skills.

Bonus Points For

• PE license.

• Design for lift fixtures in nuclear facilities, including remotely connected and operated lift fixtures.

• Experience with integrating hydraulic and/or motorized systems into fixture designs to precisely align large and heavy hardware.

• Experience in designing end of arm manipulator systems for robotic applications.

• Experience working in industries such as: nuclear, energy, aerospace, and/or construction.

Position Overview  

We are looking for an experienced professional who helps provide an accurate measure of product quality through effective processes and software automation, while continually improving testing throughout the software development life cycle. This person applies both practical and theoretical knowledge in Computer Science, along with previous experience in healthcare or a related industry. Additionally, the individual is expected to have the ability to architect, create, and execute both manual and automated tests across different layers of embedded and cloud applications.

Essential Job Functions and Responsibilities

• Leverage programming skills and test fixture knowledge to design, develop, maintain, and extend software automation frameworks for embedded and cloud applications.
• Collaborate with the team to design, execute, and maintain both manual and automated test scripts across UI, backend, API, performance, scalability, and security layers based on project requirements.
• Establish and enforce quality standards, ensuring they align with project goals and application areas under control.
• Engage with developers, subject matter experts, cross-functional teams, and product management in test case reviews and execution.
• Integrate automated tests into the CI/CD pipeline, ensuring results are stored in a shared repository.
• Translate business requirements into testable features and create test scenarios that meet those needs.
• Identify, troubleshoot, and document reproducible defects, working to resolve issues efficiently with software development team members.
• Create and manage functional, non-functional, and integration testing environments; conduct root cause analysis and debugging for features with moderate complexity.
• Lead discussions with cross-functional team members to identify high-risk areas early in the development lifecycle and create strategies to mitigate those risks.
• Develop test plans, audit execution evidence, and generate test reports, adhering to structured and controlled processes.
• Analyze and verify data conversions across multiple formats to ensure accuracy and compliance with EMR systems.
• Mentor junior team members and contribute to the continuous improvement of software quality methodologies and processes.
• Lead process improvements, manage Jira verification, and facilitate CCB meetings with cross-functional teams to drive consensus and project alignment.
• Troubleshoot complex issues in existing or new software by analyzing both product behavior and code.

Required Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field, or equivalent combination of education and experience.
• Extensive experience with software quality engineering methodologies and processes.
• 4+ years of programming experience, leveraging AI libraries and tools to enhance and extend test automation frameworks.
• 2+ years of full-stack Software Test Engineering experience.
• 4+ years of experience utilizing AI tools and libraries to enhance test automation frameworks and build test fixtures for hardware interaction.
• 4+ years of hands-on experience in test automation using Python, Robot Framework with Appium, and Selenium.
• Strong understanding of testing methodologies and strategies, including black-box, grey-box, and white-box testing, as well as feature, functional, continuous integration, continuous deployment, continuous testing, and regression testing.

Desired Qualifications

• Experience in performance and load testing for embedded and cloud applications.
• Experience implementing CI/CD pipelines for automated tests across different application layers.
• Strong background in developing and integrating test fixtures with automated tests using Python, Robotframework, or AI tools and libraries.
• Self-motivated, independent, and eager to learn new technologies.
• Detail-oriented, with strong time management skills and the ability to meet deadlines.
• Excellent interpersonal and teamwork skills, with the ability to work independently.
• Exceptional analytical skills and problem-solving abilities.
• Collaborate effectively with team members, both in person and virtually, with this role requiring regular work from the office.
• Fexible, able to work under tight deadlines in office environment, and support off-hours demands when needed.

**Relocation support may be available for qualified candidates who are open to moving to the role’s location (Tijuana, BC).**

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

About the job
  
Goods & Services is looking for a Senior Software Engineer in Test who will deep into the challenging problems, come up with the solutions, and build innovative features which transform customers’ experience and bring efficiency by applying in the software build and delivery process. 

What you’ll do:

• Work closely with the Test automation engineers and cross functional product owners to translate the acceptance criteria to technical documents to write the automation scripts and integrate it with Test Automation framework and CI/CD pipeline.
• Provide the progress status update to Project manager and reporting manager.
• Ensure you work in align with the given project schedule for you and the team.
• Ensure all the functional requirements, business process flows are understood, and tested on the test, UAT env in adherence with the Quality assurance process and procedure
  .

What you’ll need:

• Bachelor’s degree in computer science or related field.
• 5+ years of experience in manual testing, automated testing and test plan preparation.
• Demonstrated experience in Java, JavaScript, Python, Rest Assured, Selenium, Cucumber, TestNG and Junit.
• CI/CD: Source code management with Git, Azure DevOps, Elastic/Kibana, Application performance monitoring.
• Solid Experience in Test Plan Preparation: Scenarios, Test cases, and writing scripts.
• Blackbox Testing: BDD, functional testing, and Business Process flow testing.
• Experience mentoring fast-paced teams with ownership of end to end to delivery.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good verbal and written communication skills.
• Able to work independently and as part of a team.

Nice to have:

• DevOps & Infrastructure Cloud: AWS: Lambda, EC2, S3.
• Containerization: Docker, Kubernetes.
• Experience in Jira and Database – Oracle or Document DB.
• Domain knowledge on Banking or Lending Industry.

Position Overview  

The Senior Software Developer in Test Engineer is an experienced professional who participates in providing accurate measure of product quality, processes, software automation, and continually help improve testing throughout the software development life cycle. This person applies their practical and theoretical knowledge from Computer Science and previous experience in healthcare or a related industry.   Additionally, the person is expected to have the ability to architect, create, and run both manual and automated tests for different layers of embedded and cloud application.

Essential Job Functions and Responsibilities

• Leverage programming skills and test fixture knowledge to design, develop, maintain, and extend software automation frameworks for embedded and cloud applications.
• Collaborate with the team to design, execute, and maintain both manual and automated test scripts across UI, backend, API, performance, scalability, and security layers based on project requirements.
• Establish and enforce quality standards, ensuring they align with project goals and application areas under control.
• Engage with developers, subject matter experts, cross-functional teams, and product management in test case reviews and execution.
• Integrate automated tests into the CI/CD pipeline, ensuring results are stored in a shared repository.
• Translate business requirements into testable features and create test scenarios that meet those needs.
• Identify, troubleshoot, and document reproducible defects, working to resolve issues efficiently with software development team members.
• Create and manage functional, non-functional, and integration testing environments; conduct root cause analysis and debugging for features with moderate complexity.
• Lead discussions with cross-functional team members to identify high-risk areas early in the development lifecycle and create strategies to mitigate those risks.
• Develop test plans, audit execution evidence, and generate test reports, adhering to structured and controlled processes.
• Analyze and verify data conversions across multiple formats to ensure accuracy and compliance with EMR systems.
• Mentor junior team members and contribute to the continuous improvement of software quality methodologies and processes.
• Lead process improvements, manage Jira verification, and facilitate CCB meetings with cross-functional teams to drive consensus and project alignment.
• Troubleshoot complex issues in existing or new software by analyzing both product behavior and code.

Required Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field, or equivalent combination of education and experience.
• Extensive experience with software quality engineering methodologies and processes.
• 4+ years of programming experience, leveraging AI libraries and tools to enhance and extend test automation frameworks.
• 2+ years of full-stack Software Test Engineering experience.
• 4+ years of experience utilizing AI tools and libraries to enhance test automation frameworks and build test fixtures for hardware interaction.
• 4+ years of hands-on experience in test automation using Python, Robot Framework with Appium, and Selenium.
• Strong understanding of testing methodologies and strategies, including black-box, grey-box, and white-box testing, as well as feature, functional, continuous integration, continuous deployment, continuous testing, and regression testing.

Desired Qualifications

• Experience in performance and load testing for embedded and cloud applications.
• Experience implementing CI/CD pipelines for automated tests across different application layers.
• Strong background in developing and integrating test fixtures with automated tests using Python, Robotframework, or AI tools and libraries.
• Self-motivated, independent, and eager to learn new technologies.
• Detail-oriented, with strong time management skills and the ability to meet deadlines.
• Excellent interpersonal and teamwork skills, with the ability to work independently.
• Exceptional analytical skills and problem-solving abilities.
• Collaborate effectively with team members, both in person and virtually, with this role requiring regular work from the office.
• Fexible, able to work under tight deadlines in office environment, and support off-hours demands when needed.

Job Summary 

The Inventory Management System (IMS) team is seeking a highly motivated and passionate Engineer to join our efforts in designing, building, and commissioning high-temperature skids for molten salt systems. The ideal candidate will have a strong foundation in process, chemical, and mechanical engineering, with the ability to apply these skills to high-temperature design challenges. 

 In this role, you will contribute to the development of critical process systems for the Hermes reactor, our first-of-a-kind low-power nuclear demonstration reactor. As a key member of the IMS team, you will assist in designing, commissioning, and operating components to manage and control the reactor’s molten salt coolant inventory. The position requires an aptitude for chemical engineering, systems integration, and industrial or pilot-scale system deployment. You will collaborate closely with mechanical design, plant layout, piping, instrumentation, and operations teams to integrate and optimize these systems. 

Responsibilities  

• Support design of high temperature piping loops, vessels, heaters, and instruments to manage the Hermes molten salt coolant inventory.
• Perform engineering calculations to support defining hydraulic, thermal, or other design parameters such as pipe size, required pump head, heat loss, hydraulic losses in a pipe loop, etc.
• Lead the design and construction of test platforms, including component prototypes, scaled system demonstrations, and engineering studies to inform IMS system design and performance.
• Develop and document engineering calculations, technical studies, and design rationale through clear and concise technical reports, memos, and presentations.
• Support system commissioning, startup, and operational readiness activities, including procedure development and execution.
• Assist with requirements definition, design verification, and validation activities to ensure IMS systems meet functional and regulatory expectations.
• Leverage expertise in Process Flow Diagrams (PFDs) and Piping and Instrumentation Diagrams (P&IDs) to communicate and collaborate effectively across teams.
• Contribute to Failure Modes and Effects Analysis (FMEA) and Hazard and Operability (HAZOP) studies, ensuring robust safety and performance across system interfaces.
• Work cross-functionally with mechanical, instrumentation, controls, and operations teams to integrate and optimize IMS designs in alignment with reactor requirements. 
• Other duties as assigned. 

Qualifications  

• Bachelor’s or Master’s degree in Chemical, Mechanical, Nuclear Engineering, or a related field with 3+ years of relevant experience in process/system design or related roles.
• Experience designing systems for high-temperature processes, molten salts, liquid metals, hazardous chemicals, or petrochemical processes is preferred.
• Demonstrated ability to bring hardware design projects to completion and through commissioning, for industrial-scale systems or lab test stands.
• Familiarity with ASME vessel and piping codes is a plus.
• Experience with SolidWorks or other CAD software desired.
• Demonstrated capacity for autonomous problem-solving and willingness to own a wide range of technical and non-technical tasks. 

Knowledge, Skills & Abilities 

• Proficient in interpreting PFDs, P&IDs, and process equipment datasheets, with the ability to translate these into functional design and implementation plans.
• Knowledge of HazOp process and demonstrated experience designing processes with a safety-first mindset to create robust systems. Prioritizes and ensures safety of oneself and others.
• Knowledge of system commissioning practices, startup sequencing, and operational troubleshooting for process systems.
• Ability to work with highly collaborative team with excellent verbal, written communication/presentation, and interpersonal skills. Ability to proactively collect, manage and transfer knowledge.
• Ability to quickly and effectively work with manufacturing/assembly teams to pivot or troubleshoot when hardware build issues are discovered while maintaining delivery schedule. 

Physical Conditions  

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Adjusting, moving, transporting, installing, positioning, or removing objects up to 30 pounds in all directions.
• Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces (laboratory/shop environment). 

Environmental Conditions  

• General office environment.
• High-concentration, demanding and fast-paced environment.
• Occasional laboratory or shop environment exposure (loud noises, PPE required, chemical fumes possible). 

Safety and PPE 

• Reading and interpreting hazardous warning signs.
• Reporting issues with equipment or unsafe conditions.
• Wearing proper PPE, to include face mask, face shields, gloves, safety shoes, etc. 

Travel  

• Some travel may be required, up to 20%. 

Additional Requirements  

• Requires occasional extended hours to support critical project timelines. 

The salary range for this position is $106,300 to $125,100 for employees working onsite at our Alameda, CA headquarters. The range provided in this job posting represents the typical range or starting rate of candidates hired in California. Factors that maybe used to determine your actual salary may include your education, experience, knowledge, skills, ability and the market data for your work location, and a comparison to other employees already in the role.

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