We are launching a strategic pool of AI specialists to accelerate the growth of our AI Practice and turn strong market demand into scalable, repeatable capabilities. This role goes beyond project delivery-it is about shaping how AI is built, shared, and scaled across the company.

As part of this group, you will play a key role in internal capability development, with a strong focus on designing and evolving AI Accelerators-reusable frameworks, templates, and reference architectures covering GenAI, LLM-based solutions, ML pipelines, and cloud-native AI systems. These accelerators will become the backbone of our AI offerings, enabling faster delivery, higher quality, and consistent technical standards across projects.

A second core dimension of the role is knowledge leadership. Strategic hires will actively contribute to internal knowledge-sharing initiatives: technical deep dives, hands-on workshops, demos, and best-practice sessions covering topics such as GenAI orchestration, RAG, model deployment, prompt and system design, observability, and cost-efficient AI architectures. You will help raise the overall AI maturity of the organization while mentoring engineers and influencing technical direction. In addition, members of this group will act as AI project jumpstarters, joining new client engagements for up to 50% allocation over 1-2 months. In this capacity, you will help define solution architectures, validate technical approaches, build initial prototypes, and set strong engineering foundations before teams scale. This gives you exposure to diverse domains and cutting-edge AI use cases while maximizing your impact across multiple initiatives.

Project Description

We are looking for a highly skilled and innovative Machine Learning Engineer to develop and expand our Generative AI and Computer Vision capabilities. This role involves accelerating Technical Sales Support, Architecture and PoC development.

Technologies

• Python
• Git, CI/CD practices for ML and data pipelines
• AWS and/or Azure
• PyTorch, TensorFlow
• MLflow
• LLMs and NLP tasks
• Generative AI concepts
• LangChain/LangGraph, LlamaIndex
• Qdrant, Pinecone, Weaviate, FAISS or similar
• RNNs, Transformers
• Dataset labeling, annotation tools (e.g., Label Studio, CVAT)
• Prometheus, Grafana, DataDog, OpenTelemetry
• YOLO, SDD
• Segmentation models
• Image Classification

What You'll Do

• Lead the design, development, and deployment of scalable ML services;
• Architect and implement AI/ML solutions, ensuring model quality, governance, and security;
• Optimize ML workflows for performance and cost efficiency on cloud platforms (AWS, Azure, or GCP);
• Collaborate with data scientists, analysts, and business stakeholders to understand ML requirements;
• Mentor and guide junior engineers, promoting best practices in ML engineering;
• Develop and maintain documentation, ML models, and technical standards;
• Monitor, troubleshoot, and resolve issues in production for ML pipelines and environments;
• Stay up-to-date with emerging trends and technologies in AI/ML field;

Job Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
• 5+ years of experience in ML engineering, with at least 1 years of hands-on experience with LLMs;
• Strong proficiency in Python;
• Experience with cloud data platforms (AWS and/or Azure);
• Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for ML engineering;
• Experience with data governance, security, and compliance in cloud environments;
• Excellent problem-solving, communication, and leadership skills;
• English: Upper Intermediate level or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading global data center provider delivering hyperscale and edge infrastructure solutions across the Americas, EMEA, and Asia-Pacific. With 80+ data centers in 20+ countries, they partner with industry leaders such as Google, Oracle, NVIDIA, and Microsoft Azure to power the world’s digital infrastructure. Recognized as a USA TODAY Top Workplace for four consecutive years, the company continues to expand its global footprint and customer ecosystem.

Project Description

We are looking for a Cloud Infrastructure Engineer to help shape and deliver a modern cloud and hybrid IT strategy across Azure, AWS, and GCP. In this role, you will design scalable, secure, and cost-effective infrastructure that supports enterprise applications, hybrid connectivity, and next-generation data and AI/ML workloads.

Technologies

• Azure ecosystem
• Azure DevOps
• GCP / AWS
• Infrastructure as Code: Bicep
• Windows Server
• Microsoft SQL Server

What You'll Do

• Lead the assessment and modernization of enterprise cloud workloads, defining migration roadmaps across retain, re-platform, refactor, and retire scenarios;
• Design governed multi-cloud landing zones across Azure, AWS, and/or GCP, standardizing networking, identity, policy, and account/subscription topology through Terraform and Bicep;
• Establish cloud-agnostic infrastructure practices, reusable IaC modules, and automated provisioning standards to reduce manual operations and subscription sprawl;
• Govern identity and access across cloud platforms, SaaS applications, and CI/CD workloads using Microsoft Entra ID, conditional access, workload identity federation, and service principal controls;
• Architect secure hybrid and cross-cloud connectivity, including ExpressRoute, SD-WAN, traffic segmentation, and low-latency data transfer patterns;
• Implement zero-trust security controls for IT/OT boundaries, including inspected and policy-enforced traffic flows for SCADA, HMI, ICS, and enterprise systems;
• Design resilient, highly available cloud architectures with defined RTO/RPO targets and automated disaster recovery validation;
• Build platform services, CI/CD templates, and self-service infrastructure capabilities that enable internal teams to consume cloud services through documented standards and APIs;
• Implement governance, policy-as-code, and FinOps practices to enforce security, compliance, cost tagging, spend attribution, and cloud cost optimization;
• Support strategic modernization initiatives, including Kubernetes adoption, application containerization, database optimization, and reduction of Windows server licensing costs;

Job Requirements

• 7+ years of experience in cloud infrastructure engineering, with deep hands-on expertise in Microsoft Azure and production experience with at least two major cloud providers, such as Azure, AWS, or GCP;
• Strong experience with cloud networking, IAM, compute, IaaS/PaaS services, and Microsoft Entra ID / Azure AD, including conditional access, workload identity federation, SAML/SCIM, and service principal governance;
• Proven expertise in IaC using Terraform and/or Bicep, including governed landing zones, module registries, and cloud infrastructure migration;
• Hands-on experience designing and operating CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools, including pipeline-as-code, security scanning, and deployment gates;
• Solid understanding of zero-trust architecture, IT/OT boundary security, and industrial control environments such as SCADA, HMI, and ICS;
• Experience designing and validating disaster recovery architectures across regions and cloud providers, including RTO/RPO definition and automated failover testing;
• Familiarity with FinOps practices and tools, including cost tagging, spend attribution, showback/chargeback models, CloudHealth, CloudCor, or native cloud cost tools;
• Experience with policy-as-code frameworks such as Azure Policy, AWS SCPs, GCP Organization Policies, or Open Policy Agent;
• English level: B2 or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading global provider of advanced analytics, technology solutions, and clinical research services for the life sciences industry. The company combines large-scale healthcare data with AI-powered analytics to accelerate drug development, clinical trials, and commercialization for pharmaceutical and biotech companies. It was named to Fortune’s World’s Most Admired Companies list in 2026.

Project Description

Our client is looking for a Senior Full-stack Engineer to support full-stack development initiatives in the healthcare advertising domain. The specialist will work in a SCRUM-based team and contribute to technical decisions, solution design, development, documentation, API integrations, and stakeholder communication.

Technologies

• C#
• .NET
• Vue.js (or other frontend framework)
• API
• SQL
• AWS

What You'll Do

• Contribute to full-stack development using .NET, SQL, AWS, and Vue.js (or any other frontend framework);
• Drive technical decisions and participate in solution design and project documentation;
• Develop and support API integrations with other services;
• Work on application performance optimizations;
• Review technical solutions and provide technical guidance to the team when needed;
• Communicate with client stakeholders and take ownership of assigned deliverables;

Job Requirements

• 8+ years of experience as a Full-stack Engineer;
• Strong backend experience with C# / .NET;
• Strong experience with Vue.js or another modern front-end framework;
• Experience with SQL databases;
• Experience with API development and integrations;
• Experience with AWS;
• Ability to participate in technical discussions, documentation, and client communication;
• Strong ownership and responsibility for deliverables;
• Great verbal and written communication skills;
• English level: B2 or higher; 

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a global leader in advanced energy storage solutions, specializing in the design and manufacturing of automotive batteries. Headquartered in Milwaukee, Wisconsin, the company serves major automakers and aftermarket retailers, producing over 150 million batteries annually and powering 1 in 3 vehicles worldwide. With operations in more than 50 countries, the company focuses on innovative and sustainable battery technologies for conventional, hybrid, and electric vehicles, supporting the evolving mobility ecosystem.

Project Description

The project focuses on consolidating existing SMS and email prototypes into a single production-ready solution with a user interface for scheduling, configuration, monitoring, and logging. The solution is being built using Power Apps within the company’s environment, with integrations to Snowflake and existing Python and SQL logic.

Technologies

• Azure Functions (API endpoints, data processing);
• Python;
• SQL;
• Snowflake;
• Power Apps (UI, workflows, SharePoint integrations);

What You'll Do

• Migrate the existing messaging solution from Python to Power Apps;
• Enhance and optimize the current SMS solution based on the new messaging architecture;
• Ensure performance, scalability, and reliability of the solution;
• Implement and support global HDIR file upload functionality;
• Design and develop API endpoints for Generic Customer APIs;
• Communicate directly with the client as the primary point of contact for the project;

Job Requirements

• 5+ years of experience as a Data Engineer;
• Experience with SQL and Snowflake;
  
• Experience working with high-load systems and data processing optimization;
• Experience with Azure Functions, primarily for building API endpoints and handling data processing;
• Basic understanding of Python scripting;
• Familiarity with security best practices, including encryption, secure data handling, and compliance with industry regulations;
• Experience with Power Apps is a plus;
• Self-motivated and able to work independently with minimal guidance in a dynamic environment;
• Proven ability to adapt quickly and work effectively in Agile or iterative delivery teams;
• Strong written and verbal communication skills in English;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a U.S.-based fintech company providing financing solutions for small and medium-sized businesses since 2006. Operating as both a direct lender and a marketplace with a trusted network of partners, the company helps business owners access and compare funding options quickly and efficiently. Their mission is to make financing faster, easier, and more accessible through digital solutions.

Project Description

The project focuses on improving a core API platform for automated loan decisioning. The system is built with PHP and is being enhanced and modernized to improve scalability, performance, and automation.

Technologies

• PHP (5.3)
• CakePHP (2.x, 3.x, 5.x)
• Python
• AWS
• RDS

What You'll Do

• Lead the design, development, and implementation of scalable and efficient cloud-native services;
• Enhance and support API systems to improve decisioning automation;
• Collaborate with the team to modernize and evolve the current platform;
• Drive architecture and technical decisions aligned with business goals;
• Ensure high performance, scalability, and reliability of backend systems;

Job Requirements

• 6+ years of experience in software development;
• Strong experience with PHP;
• Experience designing and building scalable, high-performance systems;
• Strong experience with AWS cloud services and infrastructure;
• Bachelor’s or Master’s degree in Computer Science;
• Strong problem-solving skills and attention to detail;
• Ability to work in a fast-paced, dynamic environment;
• Knowledge of English from Upper-Intermediate (written and spoken);
• Availability to work during US EST hours (up to 7 PM EST when required);

Nice to have:

• Experience with relational (MSSQL, MySQL) and NoSQL databases;
• Experience with microservices and backend development using Java, Spring Boot, OpenAPI, or Python;
• Experience in the financial industry;
• Experience working in Agile environments and leading Agile teams;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading U.S.-based fitness franchisor operating 2,400+ clubs worldwide. Its digital ecosystem supports both franchise operations and member experiences, including onboarding, membership management, payments, and engagement features.

Project Description

The role focuses on backend development for a high-load platform serving mobile applications through a BFF and microservices architecture. The system integrates with multiple third-party services and supports features such as digital keytag, workout tracking, guided sessions, and class scheduling. The project requires continuous feature development, integration, and performance optimization.

Technologies

• Java 21, Spring Boot 3
• Microservices architecture
• AWS (SQS, SNS, S3, EKS, Kinesis, Redis, RDS, DynamoDB)
• Datadog
• Third-party integrations

What You'll Do

• Develop and enhance backend services
• Participate in architecture and design discussions
• Work with AWS and integrations
• Troubleshoot complex issues
• Collaborate with distributed teams

Job Requirements

• 5+ years of experience in Java backend development
• Strong experience with Java and Spring Boot
• Solid understanding of microservices and distributed systems
• Experience with AWS or cloud platforms
• Experience working in high-load systems
• Strong analytical and communication skills
• English level: B2 (Upper-Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Agentic AI (Mosaic AI)
• Python
• SQL

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Build and optimize data transformations using Python and SQL;
• Develop and support AI-driven data pipelines and automation using Databricks (Mosaic AI or similar tools);
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Strong experience with Databricks ecosystem (Architecture, Unity Catalog, Delta tables, lineage, permissions, Databricks Genie, notebooks);
• Strong experience with Python;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Databricks pipelines AI automation (Mosaic AI or AWS Agentcore);

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Azure SQL pools;
• Understanding of performance tuning for data workloads;
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is an award-winning travel company that connects travelers with a nationwide network of independent travel advisors. The company combines innovative technology, personalized service, and strong supplier partnerships to deliver customized vacation experiences across cruises, resorts, tours, and more.

Project Description

The project focuses on rebuilding a proprietary agent-facing travel platform from the ground up using a modern, cloud-native architecture on Microsoft Azure. The new platform aims to improve performance, scalability, and usability while enabling faster feature delivery and seamless integrations. A key part of the initiative is migrating data from legacy systems to a new PostgreSQL-based architecture and ensuring high availability, security, and performance of critical data systems.

Technologies

• PostgreSQL
• Microsoft Azure
• SQL
• High Availability (Failover, Replication, Backup/Recovery)
• Database Security & Encryption
• CI/CD & DevOps

What You'll Do

• Administer and maintain Azure-managed PostgreSQL databases across environments
• Design scalable and efficient database schemas and architectures
• Monitor and optimize database performance (queries, indexing, execution plans)
• Implement and maintain backup and disaster recovery strategies
• Ensure database security, access control, and compliance
• Plan and execute data migrations from legacy systems
• Write and optimize complex SQL queries, procedures, and functions
• Collaborate with development teams on database design and query optimization
• Automate routine DBA tasks using scripting tools
• Troubleshoot and resolve database issues
• Maintain documentation (data models, ER diagrams, data dictionaries)
• Participate in on-call rotation

Job Requirements

• 5-8 years of experience as a Database Administrator
• Strong experience with PostgreSQL, including Azure-managed environments
• Expert-level SQL skills and query optimization
• Experience with high availability and disaster recovery solutions
• Strong experience with performance tuning and indexing strategies
• Understanding of database security, encryption, and compliance
• Experience with data migration from legacy systems
• Familiarity with database monitoring and performance tools
• Strong analytical and problem-solving skills
• Excellent communication skills
• Ability to work in a greenfield environment
• Strong experience in schema design
• English level: B1 (Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Azure
• Databricks (Architecture, Unity Catalog, Delta, Lineage, Permissions, Databricks Genie, Notebooks)
• Synapse (Pipelines)
• Azure SQL pools
• Python
• SQL
• Performance tuning

What You'll Do

• Develop and maintain data pipelines in the Azure environment;
• Work with Azure SQL Pools for data storage and processing;
• Write and optimize SQL queries;
• Perform performance tuning for queries and data workflows;
• Collaborate with a team of engineers on Databricks-based solutions;
• Build and orchestrate data workflows using Synapse Pipelines / Azure Data Factory;
• Ensure reliability and consistency of data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer;
• Solid proficiency in SQL;
• Experience working in Azure cloud environment;
• Experience with Azure SQL Pools;
• Strong understanding of performance tuning for data workloads;
• Experience working in Azure cloud environment;
• Excellent communication skills;
• English level: B2 (Upper-Intermediate) or higher;

Nice To Have

• Experience with Azure data integration tools (Synapse Pipelines, Azure Data Factory);
• Experience with Python;
• Experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, notebooks, lineage, permissions);
• Experience with CI/CD, DevOps practices, Infrastructure as Code (IaC);
• Familiarity with Databricks Asset Bundles;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

The customer is a technology leader in restaurant, foodservice, and hospitality solutions. Their focus is on developing tools that enhance business efficiency and decision-making. The team works in a dynamic environment that fosters innovation, collaboration, and continuous learning.

Project Description

As a Customer Support Specialist, you will be a key part of making sure that we can keep delivering high-quality support to the customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one. Working hours aligned with Central European Time, with availability until 9 PM CET.

Technologies

• SQL
• Python
• JSON
• REST APIs
• POS systems (Toast, Aloha, Brink, Simphony)
• XML

What You'll Do

• Help customers solve problems in the platform and keep them updated on ticket progress;
• Use internal tools to troubleshoot customer reported tickets;
• Translate technical details from our development teams into non-technical language that the customers can understand;
• Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that data displayed is accurate;
• Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting;
• Accept requests for Technical Resource assistance from the Customer Support Analysts on your team;
• Work side-by-side with the development teams of our Connex, CIS, API and Insights product teams to research and resolve customer reported issues;
• Sympathize with the customer’s situation and take pride in finding them a resolution on tickets submitted;

Job Requirements

• 3-5 years of remote application support experience;
• 2-4 years of customer-facing experience in any industry, but hospitality industry is preferable;
• Knowledge of Python (intermediate), SQL (advanced), JSON (intermediate), and XML (basic);
• An understanding of Rest APIs, including the ability to troubleshoot;
• Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony to the extent that you can determine if tickets logged are an issue with the POS configuration or our Connex POS integration software;
• Able to work in fast paced environment with multiple competing priorities;
• Ability to prioritize tasks independently based on understanding business impact for the customer;
• Bachelors Degree in Computer Science, Information Technology or similar;
• Excellent interpersonal and communication skills (written and verbal);
• Knowledge of English from Upper-Intermediate;
• Ability to work up to 9 PM CET timezone;

Nice to Have

• Experience working with a distributed/remote team across multiple time zones;
• Ability to successfully complete tasks within Coalesce or any similar data transformation solution for Snowflake;
• Completion of Snowflake Learning Path(s): Data Engineer SQL and/or Data Analyst;
• Experience with Jira, Confluence, and Zendesk;
• Familiarity with AWS and Airtable;
• Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks;
• Able to troubleshoot networking and communication protocols;
• Experience supporting restaurant, convenience store, or grocery industry verticals;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company offers a wide range of products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on a production system managing clients and life insurance programs. The role involves both support and new feature development, with a strong emphasis on building and optimizing data pipelines and working within a modern Azure-based data platform.

Technologies

• Databricks (architecture, Unity Catalog, Delta Tables, data lineage, permissions, Databricks Genie, notebooks)
• SQL
• Python
• Azure

What You'll Do

• Develop and maintain data pipelines within the Azure-based data platform;
• Work with the Databricks ecosystem (Delta Tables, Unity Catalog, notebooks) to process and manage data;
• Write, optimize, and maintain data transformations using Python and SQL;
• Support and enhance existing production data systems;
• Collaborate with a team of engineers on Databricks-based solutions;
• Ensure data quality, consistency, and reliability across data pipelines;

Job Requirements

• 3+ years of experience as a Data Engineer
• Strong experience with Databricks ecosystem (architecture, Unity Catalog, Delta tables, lineage, permissions)
• Solid knowledge of SQL
• Strong experience with Python
• Experience working in Azure cloud environment
• Good understanding of data pipelines and data platform architecture
• Strong analytical and problem-solving skills
• Excellent communication skills
• English level: B2 (Upper-Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a small and medium-sized business financing provider, operating as both a direct lender and a marketplace with a trusted network of lending partners. The company helps businesses access financing efficiently through a single application process, reducing complexity and saving time.

Project Description

The project focuses on enhancing and maintaining the company’s Salesforce platform, working closely with experienced Salesforce engineers. You will contribute to building scalable solutions, improving platform capabilities, and integrating Salesforce with external systems. The environment emphasizes best practices, code quality, and continuous platform improvement.

Technologies

• Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Apex, SOQL, Lightning Web Components (LWC), SFDX
• Visualforce, Aura Components, Lightning Pages
• HTML, CSS, JavaScript
• AWS services, DocuSign
• CI/CD tools

What You'll Do

• Develop and maintain Apex classes and triggers
• Build and enhance UI using LWC, Lightning App Builder, and SLDS
• Integrate Salesforce with external systems (AWS, DocuSign, REST APIs)
• Write and maintain unit tests (Apex / Jest)
• Follow Salesforce best practices for development, documentation, and version control
• Collaborate with stakeholders, product owners, and engineering teams
• Continuously improve and refactor platform components

Job Requirements

• 3+ years of experience in Salesforce development
• Strong experience with Apex, LWC, SOQL, and SFDX
• Experience with Salesforce products (Sales Cloud, Service Cloud, Experience Cloud)
• Experience with HTML, CSS, and JavaScript
• Understanding of Salesforce security and data governance (profiles, roles, sharing rules)
• Knowledge of Salesforce development lifecycle (sandbox, deployment, release management)
• Strong problem-solving skills and ability to work independently
• Good communication and collaboration skills
• English level: B2 (Upper-Intermediate) or higher
• Availability to work with U.S. Eastern Time (EST) overlap (at least 4 hours daily, including availability until 2:00 PM EST)

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

We are looking for a Retail Media Specialist to assist in the operation, optimization, and analysis of campaigns. This role involves direct interaction with major brands, participation in media strategies, and opportunities for career growth and development within the company.

In this role you will 🖊️

• Assist in the implementation, monitoring, and optimization of digital media campaigns.
• Analyze data and metrics to suggest campaign optimizations.
• Build reports and performance insights.
• Support investment management and budget distribution across platforms.
• Stay up to date with trends and new strategies for Retail Media and Paid Media campaigns.
• Work closely with the team to ensure performance KPIs are met.

We’re looking for someone who has 🔍

• Experience implementing and optimizing campaigns on Amazon Ads; Mercado Libre Ads & Walmart Connect
• Understanding of digital performance metrics such as ROAS, CTR, and CPA.
• Analytical skills to interpret data and suggest improvements.
• Experience with Excel or Google Sheets for data analysis.
• Strong organizational skills and attention to detail.
• Fluency in English (desired!)

#LI-CO1

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Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The administrative team works with Stripe’s leaders to support their day-to-day administrative and operational needs.

What you’ll do

• In this role, you will be a critical part of supporting our business function.

Responsibilities

• Provide complex and proactive calendar support for multiple leaders
• Make recommendations for your leaders with regard to their time management, prioritization, delegation, and organization
• Coordinate domestic and international travel and manage all related details  
• Prepare and submit expense reports on behalf of your leaders

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 1+ years of administrative experience at a quickly-scaling or large company
• You are incredibly organized, with superb attention to detail and a strong ability to execute
• You are excellent with time management and able to quickly shift tasks and priorities as needed
• You have a knack for working across various roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient
• You communicate, perform, and react well under pressure or ambiguity
• You are adept at handling sensitive information and situations with care and confidence
• You are able to anticipate and respond to the needs of others before they arise

Preferred qualifications

• You have experience in a high-growth technology startup
• Experience with Google Suite
• Experience supporting multiple complex calendars
• Experience booking and managing both domestic and international travel arrangements
• Experience with expense reporting

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

About the team

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions.  We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.”  Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.

What you’ll do

As a Collections Specialist for Stripe Capital, you will provide surprisingly great, empathetic, and strategic support to Stripe Capital merchants who have missed payments. You will manage a collections queue of overdue users, reaching out by phone, email and SMS to assist them getting their business back on track.  With high EQ and a genuine desire to help their businesses succeed, you’ll ensure a positive experience on Stripe while also protecting Stripe’s ability to offer more loans to more merchants.

Perhaps most importantly, you’ll be expected to make process and product recommendations to improve users’ Collections experience and enable Stripe to offer more loans to more businesses.  As an expert resource for the Capital product and engineering team, as well as risk, support and other functions across Stripe, you will work with these stakeholders to advocate for and in some cases drive those product and process enhancements.  

Responsibilities

• Manage multiple delinquent accounts for debt collection efforts
• Keep track of assigned accounts to identify outstanding debts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle merchant questions or complaints
• Investigate and resolve discrepancies in payments or accounts
• Propose process, tooling, and product enhancements to improve the Collections experience for Stripe merchants

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• Office and database software skills
• Ability to pick up new tooling and technology quickly 
• Ability to explain complex financial topics succinctly and clearly (eg, the collection experience to other teams within Stripe)
• Multi-tasking, time management, and prioritization skills
• Ability to grasp and navigate relevant legal requirements 
• Ability to work independently, with strong attention to detail
• Negotiation and conflict resolution skills
• Strong written and verbal communication skills

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

As an analyst on the Payments Health Operations team you will be charged with monitoring and maintaining payments performance for Stripe’s largest users. This will include triaging, investigating, and responding to detected regressions in authentication and cost rates, providing in depth analysis of performance degradations, answering queries from our product support and technical account management team, and  engagement with users and other teams at Stripe to help ensure our users are maximizing their acceptance rates, and minimizing their costs and fraud.

You will work at the core of Stripe's platform, ensuring the reliability of our payments stack and the health of the broader ecosystem. Technical Operations roles in Payments are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation.

Responsibilities

• Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks. 
• Analyze cost checkers to ensure our cost models accuracy.
• Respond to performance inquiries from technical account managers, product support teams, and other internal stripe teams. 
• Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.  
• Provide fast, accurate responses to complex support inquiries from partners. 
• Partner with internal and external teams to validate the accuracy of Stripe’s financial data. 
• Introduce data and process efficiencies to meet the scale and speed of Stripe.
• Identify and automate inefficient operational processes to reduce manual workloads. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have at least 1 year experience in a technical role, with experience in writing SQL queries to query relational databases.
• Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
• Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
• Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders. 
• Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
• Have experience identifying and triaging technical issues.  
• Demonstrated track record of process improvement and proactive problem solving. 
• Excellent written and verbal communication skills in both English and Spanish. 

Preferred qualifications

• Payments expertise (working with financial partners, optimizing processing errors, managing payment costs). 
• Experience operating in a high growth technology company. 
• Python or Scala knowledge. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all. 

What you’ll do

We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers.

Responsibilities

Case Management

• Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation
• Guide escalated performance management cases, supporting our People Partner and People Specialist teams
• Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws

Advising 

• Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects 
• Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy
• Collect, analyze, interpret and make recommendations on ER related data

Other Projects

• • Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders
  • Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations
  • Other projects as assigned

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor’s degree required; JD, MBA, or other Advanced Degree preferred
• 3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations
• Superior written oral communication skills
• Ability to be discreet and maintain confidentiality is required
• Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment
• Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required
• Must be able to work under pressure and deal with complex issues, while maintaining composure
• Ability to remain positive, collaborative, and objective while under pressure
• Proven track record of positively influencing leaders, teams, and stakeholders
• Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
• Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level
• Deep understanding of FMLA, EEO laws, ADA and other employment-related state and federal laws & regulations in the United States
• Open to travel, as some travel may be required

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.  

About the team

The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.  

What you’ll do

In this role, you will lead and build the Bridge Financial Crimes Operations team, which was established following Stripe’s acquisition. You will manage a team of Operations Associates dedicated to mitigating financial crime risks specifically for Bridge customers and end-users. Your main focus will be guiding the team through critical Anti-Money Laundering (AML) reviews. This includes overseeing the validation of customer and end-user data and documentation, analyzing transactions and on-chain activity, and assessing customer behavior to effectively detect and prevent money laundering and other financial crimes within the Bridge ecosystem.

The Financial Crimes Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience.

Responsibilities

• Set a clear strategic vision for the Bridge team and build the path to execute it in both the short and long-term, ensuring alignment with overall Financial Crimes and company objectives
• Recruit, manage, and develop a high-performing team of in-office Financial Crimes Operations Associates, fostering a collaborative, inclusive, and results-oriented environment
• Guide your team in conducting thorough financial crimes investigations (including AML and Terrorism Financing) by analyzing accounts and transactional data to effectively identify and mitigate risks
• Proactively identify gaps and opportunities, leading initiatives to enhance systems and scale operations to address emerging financial crime risks
• Collaborate with and influence cross-functional stakeholders (e.g., Risk, Compliance, Product, Engineering, Legal) to optimize user experience, improve processes, and mitigate risks
• Cultivate a team culture aligned with Stripe’s values, ensuring engagement and professional growth through structured feedback, coaching, mentoring, and advocacy
• Utilize data to analyze performance, identify trends, conduct root cause analysis, and make informed decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of direct people management experience within financial crimes (AML, Sanctions, Fraud), risk, compliance, or related operations functions 
• Expertise in AML regulations (such as BSA/Patriot Act, EU Anti-Money Laundering Directives), financial crime typologies (money laundering, terrorism financing), sanctions regimes (OFAC), associated controls/processes (including KYC/KYB), and best practices for investigations and risk mitigation
• Operational background with demonstrated experience in driving process improvements, managing performance against SLAs/metrics, and scaling operations
• Strategic thinking and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans
• Ability to analyze performance data, identify trends, and make data-driven decisions
• Excellent written and verbal communication skills in English and Spanish

Preferred qualifications

• Industry certifications such as ACAMS, ICA, CFCS, or similar
• Knowledge of, or experience working with, financial crime technology stacks (e.g., transaction monitoring systems, case management tools, screening solutions)
• Strong understanding of cryptocurrency financial crime risks, particularly related to stablecoins
• Experience collaborating closely with Product or Engineering teams to enhance tools and systems
• Experience working in a fast-paced, high-growth technology company, particularly within payments, e-commerce, or fintech
• Experience building and scaling new teams or functions

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals

What you’ll do

As a Risk/Fraud Operations Team Lead, you will operate in a player-coach capacity, directly leading a team of Operations Associates while maintaining hands-on involvement in complex casework. You will be accountable for driving operational excellence, developing talent, and delivering strategic initiatives that shape the future of our Risk Operations function.

Responsibilities

• Lead, coach, and develop a team of Operations Associates through regular 1:1s, performance conversations, and structured goal-setting aligned with organizational priorities
• Monitor and report on team performance against KPIs, managing capacity, scheduling, and workload distribution across queues and channels
• Dedicate approximately 40% of your time to core casework, including handling complex, high-risk escalations and conducting quality reviews
• Serve as a subject matter expert in Risk and Fraud Operations, guiding thorough investigations to protect Stripe's business, brand, and mission
• Lead root cause analyses on complex operational challenges, leveraging data to identify trends, surface gaps, and drive actionable improvements
• Develop sustainable solutions to systemic issues and present data-backed recommendations to leadership
• Build and maintain strong cross-functional relationships across the Risk vertical, representing your team's priorities in strategic forums
• Support recruitment, hiring, and onboarding initiatives while fostering an inclusive, high-performing team culture
• Advocate for meaningful product and process improvements that deliver lasting operational impact
• Champion company-building initiatives, mentor future leaders, and consistently model Stripe's core principles in all decision-making

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in Fraud Operations, Fraud Strategy, or Financial Crime Operations
• Proven experience coaching and leading operations teams with a track record of managing and improving performance
• Experience mentoring others and delivering constructive, growth-oriented feedback
• Strong ability to use data to drive operational decisions and deliver weekly and monthly business metrics and reporting
• Demonstrated subject matter expertise in Risk Operations
• Ability to work cross-functionally to deliver results and build strong partnerships
• Exemplary planning, prioritization, and time management skills
• Excellent written and verbal communication skills
• Fluency in both English and Spanish

Preferred qualifications

• Deep knowledge of risk reviews, policy/compliance operations, and fraud detection tools
• Experience managing risk events and identifying at-risk scenarios within operational systems
• Experience leading or contributing to cross-departmental or transformational initiatives
• Familiarity with operational tools such as Jira and incident management workflows

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. 

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

As a Community Operations leader, you’ll help deliver an excellent support experience through social media and community forums for users ranging from startups to Fortune 500 companies. You’ll join a collaborative global team, help shape the Community Ops function at Stripe, and play a key role in growing the team. Community Ops team supports users in nontraditional ways, including resolving issues on social channels, handling escalations, and improving feedback loops to enhance the overall user experience. The team also contributes to broader operations and company-wide initiatives.

In this role, you will recruit, manage, and develop a team of Operations Associates supporting users through social channels & user escalation fastlanes.  You’ll foster team satisfaction and performance through feedback, coaching, mentoring, and advocacy, while setting goals and using metrics to drive results. You should bring a strong operations mindset, move quickly, and be passionate about delivering an exceptional user experience

Responsibilities

• Recruit, manage, coach, and develop a new team of in-office Operations Associates 
• Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
• Build a great culture and ensure team members are happy, effective, and growing in their career
• Set clear goals and direction, and provide regular feedback on team members’ performance
• Be data-driven in your analysis of performance, and in your decision making
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years experience leading operations support teams
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• Excellent written and verbal communication skills
• An ability to partner effectively with internal stakeholders
• Background of identifying and remediating quality gaps in team performance
• Passion for process improvement and innovation
• Ability to periodically work a weekend day for which you will receive a weekday off; the team operates during daytime hours with shifts from the morning through early evening

Preferred qualifications

• Experience in building and scaling new teams from zero 
• Strong operational background including experience with new process launches and service delivery in a high growth technology company
• Demonstrated knowledge and expertise of Social Care platforms
• Background in Crisis Management, Trust & Safety, User or Risk Operations.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

We are looking for a dynamic and forward-thinking leader with a passion for solving complex, global user issues, redefining what operational excellence looks like, and driving an AI-first culture. You will play a front-line role in helping some of Stripe's top users accelerate their growth and ensure an unmatched customer experience when dealing with Stripe.

In this role, you will recruit, manage, and develop a team of Operations Associates focused on user support. You will be responsible for driving team engagement and motivation through consistent feedback, coaching, mentoring, and advocacy within the organization. This includes developing and executing tactics that enable the team to reach its goals, using data and metrics to measure performance and continuously raise the bar. You'll be a strong fit if you have the grit to get things moving, a sharp operational mindset, and a genuine passion for developing the people around you.

Responsibilities

• Recruit, manage, coach, and develop a team of in-office Operations Associates
• Drive strong operational performance through operational rigor, process improvement, and hands-on coaching, balancing a strong users-first mindset with speed and innovation
• Cultivate a "what got us here will not get us there" mindset through continuous identification of process improvements and AI-first thinking
• Planning for the unplanned: apply a "see around the corners" approach to capacity management, ensuring strong oversight of volume and user trends while anticipating curveballs before they impact the user experience
• Own on-the-floor tactics as well as strategic initiatives to deliver on the Enterprise Roadmap
• Set clear goals and direction, and provide regular feedback on team members' performance
• Be data-driven in your analysis of performance and in your decision making
• Build an environment rooted in trust and transparency with the goal of creating a "talent hub" where people develop and thrive, representing a strong talent pipeline for the rest of the organization
• Be a role model at work and in life, inspiring your team and peers to do things smarter and aim higher

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years experience leading operations support teams
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• Excellent written and verbal communication skills
• An ability to partner effectively with internal stakeholders
• Background of identifying and remediating quality gaps in team performance
• Passion for process improvement, innovation and AI
• Ability to periodically work a weekend day for which you will receive a weekday off; Product Support operates during daytime hours with shifts from the morning through early evening

Preferred qualifications 

• Proven experience building and scaling teams, including hiring, developing, and retaining top talent
• Strong operational background with hands-on experience launching new processes and delivering best-in-class service in a high-growth technology environment
• Demonstrated ability to anticipate operational challenges, think around corners, and build proactive solutions before issues arise
• Track record of driving continuous improvement and challenging the status quo — comfortable asking "what got us here, won't get us there"
• AI fluency and an AI-first mindset: experience leveraging AI tools to drive operational efficiency, improve team performance, or enhance the customer experience
• Ability to operate across both tactical and strategic levels — equally comfortable on the floor with the team and in the room shaping the roadmap
• Strong data-driven decision making skills with experience using metrics to manage team performance and drive outcomes
• Proven ability to build high-trust, high-engagement team cultures that serve as a talent pipeline for the broader organization

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 88 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Role

As we grow Life360 Internationally we are looking to add an experienced Lifecycle Marketing Manager to support our expansion. With proven success in the US, Canada, United Kingdom and Australia, a strong International user base and a compelling value proposition around family safety, we are continuing to build out our international team to support our growth.

We are looking for a technically skilled LCM Marketing Manager who will report to the LATAM Integrated Marketing lead and will take a leading role in defining the strategy and execution of Lifecycle marketing campaigns that help build awareness, acquire, engage, and retain Life360 members in our LATAM region, with the focus in Spanish, Portuguese and English. You will own upsell & engagement comms in our priority LATAM markets as well as playing a key role in launching new market initiatives and bringing new products to our international members. 

This role can be based in London, with a hybrid model of remote and in-person/office meetings (2 -3 days a month), or remotely from Mexico. 

The UK-based salary range for this position is 81,500 to 97,000.Additionally we offer equity.  We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.

What You’ll Do

Primary responsibilities include, but are not limited to:

• Structure the first regional LCM plan for LATAM with a strategic opportunity to drive impact and scale.
• Be well versed in building email, in-app, and push notification comms on our Braze marketing engagement platform
• Manage the end-to-end cross-channel (email, push, in-app messages) marketing campaign process from concepting, brief kickoffs, design advisory, translation/localisation and targeting strategy
• Work with the CRM/Lifecycle Marketing team to run tests that help define content, cadence, and channels that optimise for customer engagement and retention
• Define best practices for International LCM infrastructure including segmentation, translations, channel performance and the implementation of new channels
• QA campaigns with test engineering and marketing QA teams
• Aggregate, summarise, and share campaign results that have clear insights and takeaways
• Collaborate with Product Managers, Marketers, and Engineering to implement Lifecycle marketing plans and any required technical changes on our marketing platform (Braze) for seamless campaigns
• Partner with stakeholders in Product, Creative, Testing, Legal, Finance and more to support our international marketing roadmap

What We’re Looking For 

We are looking for candidates with a diverse background that will compliment the skills and backgrounds of the current team. If you don’t fit all the criteria below please apply anyway as this list is more of a preference rather than a rule. Our priority is for a well rounded team that delivers results:

• Knowledge of digital marketing platforms with technical Braze experience
• Experience launching and/or managing international marketing efforts across multiple languages. Fluency in either Portuguese or Spanish - both are a plus.
• Experience in B2C subscription business (ideally app based with a freemium model)
• A hustle “can-do” attitude with a growth mindset - hunger and curiosity to dig in and find high leverage efforts to drive the business
• Ability to navigate in a fast paced environment and build relationships.
• At least 5+ years of marketing experience, specifically in owned media channels such as email marketing and in-app marketing
• Experience driving revenue and engagement through LCM campaigns
• Effective time management, creative, analytical, and organisational skills
• A self-starter with a strong work ethic 
• Strong at data analysis and making data-informed decisions
• Strong communicator both written and verbal who excels in fast-paced and collaborative environments
• Strong attention to detail and project management skills

Our Benefits 

• Industry leading compensation
• Hybrid working in central London with flexibility to do remote working weeks
• Generous holiday options with flexible PTO
• Bi-annual company retreats
• Learning & Development programmes
• Private comprehensive health & dental insurance
• Employee assistance programme for mental well being
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity 

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

• Manage activations across various Retail Media networks, including, but not limited to, Amazon, CitrusAd, Criteo, Walmart, etc.
• Execute campaign setup (bidding, budgeting) to ensure the client’s overall objectives are met.
• Ensure ongoing compliance with the guidelines and best practices established by WPPMedia.
• Prepare weekly, monthly, and quarterly campaign performance reports.
• Troubleshoot technical issues with media campaign publishing.
• Understand key performance drivers across various e-commerce platforms and marketplaces.
• Assist with reconciliation and billing in our internal management tools.
• Identify insights and optimization opportunities using historical data and competitive research.

Skills and Experience 

• Bachelor's degree in marketing, advertising, or a related field.
• 1–2 years of experience in managing biddable media, with a strong preference for Retail Media.
• Intermediate English
• Experience managing and optimizing campaigns across multiple retail platforms (Amazon, Walmart, Criteo, Google, Meta, etc.).
• A strong drive to understand the retail landscape and the latest trends in media.
• Basic analytical skills, with the ability to analyze data and develop insights that inform strategy and optimization.
• Ability to collaborate and work effectively with internal teams and external partners.
• An entrepreneurial mindset that thrives in a fast-paced environment.
• Proficiency in the Microsoft Office suite, including Excel, PowerPoint, and Outlook.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

About the role:

Samsara is seeking a talented and driven Sales Director to manage and develop one of our Select Enterprise Sales teams. You should be an energetic evangelist passionate about introducing a transformative new technology into the market. You should have a history of over-achievement (Presidents Club, etc.) and be comfortable managing teams that sell into all levels of an enterprise organization in both technology and lines of business.

This is a remote position open to candidates residing in Mexico. This position requires travel up to 50% of the time.

In this role, you will: 

• Coach a team of ~4 account executives on sales strategy, pipeline reviews and achieve quarterly/yearly targets 
• Hire new account executives and provide both onboarding and ongoing coaching to ensure their growth and success
• Support account executives through professional development plans
• Provide clear and tactical feedback to account executives
• Further culture within the team and commercial organization with high emotional intelligence
• Collaborate with executive team to develop performance metrics
• Coordinate the involvement of Field Sales Engineers and support teams so that performance objectives and customers’ expectations are consistently met
• Work cross-functionally to strategically solve problems and project manage
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop, lead and retain an inclusive, engaged, and high performing team

Minimum requirements for the role:

• Previous experience supervising a sales team in Mexico, (Enterprise Accounts preferred) in a management capacity
• Proven track record of ability to train, spearhead and motivate enterprise sales teams
• Solid understanding of SFDC and accurate forecasting methodology
• 8+ years of technology sales experience
• At least 2 years of managing sales teams that handle complex sales cycles involving multiple decision makers, multiple products, and extended time-frames
• Ability to manage C-level and senior level relationships within large companies
• Position requires frequent travel within the Mexican territory for customer visits and key industry events
• Excellent communication skills (English and Spanish) and comfortable with public speaking
• Proficient in utilizing tools such as SFDC

An ideal candidate also has:

• Passion in helping Account Executives close large, complex deals
• Leader who is dynamic and willing to be hands-on

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.   

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

AlertMedia is looking for a Sr. Software Engineer with full-stack experience and hands-on experience building scalable applications in Elixir & Python. This role is an opportunity to use a wide variety of design and technical web skills to help us manage day-to-day requests as well as leverage your experience while gaining new experience from the team. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. You will have the opportunity to show who you are throughout our interview process, we don’t ask any trick questions, or expect you to perform a whiteboard exercise. We want to see you shine by showing us work you are most proud of! 

Who you are: 

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. Ideally, you have Elixir, Python & JavaScript experience, but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. You lead by example in adopting and operationalizing AI tools—both within the product and across the development lifecycle.

What you will do: 

• Learn the AlertMedia platform and tools, and its uses for our customers 
• Work with Elixir, Python, JavaScript and other web technologies to deliver leading software solutions in the mass communications space 
• Use AI tools in both the product and the development lifecycle
• Work in an Agile based environment using tools like Git, JIRA, CircleCI, and Slack 
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line 
• Use strong verbal and written communication skills in collaboration with other engineering and product teams 
• Contribute to AlertMedia’s culture, values and vision for the future 

What you bring to the role: 

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred 
• 6-8 years of experience building scalable applications with modern frameworks using Elixir, Python, JavaScript, Django, and React
• Experience with Amazon Web Services (AWS or other cloud experience a must) 
• Postgres & Redis development experience   
• Proficiency leveraging AI tools for product development
• Strong organizational skills and ability to manage working on multiple projects in parallel 
• The ability and desire to work in a fast-paced challenging environment 
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment  
• English proficiency (written and oral) is required 
• This position is based in Mexico. Must reside in Mexico and have permanent residency. AlertMedia does not sponsor.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 

#LI-CD1 #LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con 4+ años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 
• Have professional spoken and written English plus fluency in Spanish. 

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Senior Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Senior Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con más de 5 años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***

Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
 
As a Senior Customer Success Manager (Spanish speaking) at Smartly, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Senior Customer Success Manager at Smartly, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
• Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
• Build, manage and develop strong relationships with customers and Facebook
• Collaborate with customers, Smartly Customer Success Managers and the product development team to maintain the quick feedback loop

We're definitely looking for you, if you...

• Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
• Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
• Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
• Have professional spoken and written English plus fluency in Spanish 
  Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager, Analytics who will:

• Lead the design, execution, and oversight of complex data analyses to solve critical business problems and identify strategic opportunities.
• Drive the translation of intricate data findings into clear, concise, and actionable strategic insights for senior stakeholders, proactively identifying key trends and opportunities.
• Oversee the development, maintenance, and improvement of dashboards, reports, and data visualizations using BI tools to monitor KPIs and inform strategic decisions.
• Lead collaborative efforts with various channel teams and business units to deeply understand their analytical needs and deliver impactful, tailored solutions.
• Drive continuous research, evaluation, and implementation of new analytical techniques, tools, and methodologies to significantly enhance data-driven decision-making capabilities across the organization.
• Ensure robust data compilation, validation, QA, and standardization processes are in place and adhered to.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• 3+ years of experience in an analytics role.
• Strong proficiency in SQL.
• Experience with data visualization tools (e.g., Tableau – preferred, Power BI, or similar).
• Experience in media analytics is a plus (prior platform management experience not required).
• Prior experience managing teams or direct reports is not required.
• Any Automotive industry experience would be a significant plus.
• Datorama knowledge is a plus.
• Strong analytical thinking, robust problem-solving abilities, excellent attention to detail, strong concentration, excellent written and verbal communication, and the ability to present complex information clearly to non-technical audiences.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

#LI-GOC

At Bishop Fox, security isn't just a job - it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.   

Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions - including 16 open-source tools and 50 security advisories published in the past five years - we're committed to making the digital world safer.    

Given our exceptional growth, we are expanding and hiring a Pen Tester to join us on this exciting journey. We’re looking for a talented, experienced professional hacker to help us secure some of the world’s most complex software and sophisticated technologies. You’ll be working alongside our US and internationally-based teams supporting clients across multiple industries.                          

Who Are You and What You’ll Do  

You’re a cybersecurity consultant with a strong offensive security mindset and a passion for understanding how modern applications, cloud platforms, APIs, and emerging technologies operate at a deep technical level. You enjoy uncovering security weaknesses, thinking creatively about attack paths, and helping organizations solve complex security challenges through practical, risk-focused assessments. 

At Bishop Fox, you’ll work on a wide variety of security engagements including Cloud Security Assessments, Mobile Application Security Testing, Hybrid Application Assessments (HAA), and AI/LLM Security Assessments. You’ll evaluate modern applications and distributed systems across cloud-native, mobile, backend, and AI-enabled environments. 

Your responsibilities will include performing hands-on security testing, analyzing application behavior, reviewing source code, identifying realistic exploitation scenarios, and validating security controls across modern architectures. You’ll work closely with clients and internal teams to deliver high-quality technical assessments and actionable remediation guidance. 

As a consultant, you’ll contribute throughout the full engagement lifecycle from scoping and test planning to execution, reporting, and client presentations. Success in this role requires strong technical depth, structured testing methodologies, effective communication skills, and the ability to adapt quickly to new technologies and environments. 

Your Experience  

• 4+ years of experience in application security assessments, penetration testing, or offensive security engagements 

• Strong understanding of application security fundamentals, modern attack techniques, and common vulnerabilities affecting web applications, APIs, mobile applications, and cloud-native environments 

• Hands-on experience testing REST APIs, including authentication/authorization flaws, IDORs, injection vulnerabilities, session management issues, and business logic flaws 

• Strength with AWS services and cloud security concepts, including IAM, STS, S3, Lambda, API Gateway, CloudTrail, CloudWatch, and secure communication patterns such as SigV4 

• Solid understanding of networking and web fundamentals, including HTTP/HTTPS, TCP/IP, DNS, API communication flows, cookies, headers, and related concepts 

• Experience reviewing source code for security issues in Java, C#, and Python applications 

• Knowledge of secure coding principles and common risks such as SSRF, insecure deserialization, injection vulnerabilities, sensitive data exposure, and insecure cloud integrations 

• Understanding of SDLC, CI/CD pipelines, and secure development practices 

• Experience using security assessment and code review tools such as Burp Suite, Semgrep, Git, AWS CLI, and API testing/debugging tools 

• Comfortable working across Linux, Windows, and macOS environments 

• Experience or strong interest in AI/LLM security, including prompt injection, RAG risks, insecure integrations, excessive permissions, and the OWASP Top 10 for LLM Applications 

• Strong written and verbal communication skills, with the ability to deliver clear, actionable findings and communicate technical risks to both technical and executive stakeholders 

• Experience following structured testing methodologies, documentation standards, and validation/retesting workflows 

• Strong collaboration and interpersonal skills when working with security, engineering, and client teams 

• Ability to manage multiple concurrent engagements while maintaining high-quality deliverables and attention to detail 

• Curious, adaptable, and professional mindset with a passion for continuous learning and emerging security trends 

Nice to Have 

• Exposure to hardware or embedded device security testing 

• Familiarity with cloud-native and serverless architectures 

• Consulting or client-facing experience 

• Relevant security certifications or hands-on research contributions 

Why Bishop Fox    

At Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:   

• Be Excellent to Each Other  

• Do the Right Thing  

• Do What You’ll Say You’ll Do  

• Get Better Together  

• Give a Sh*t   

At Bishop Fox, we're committed to providing benefits that support your well-being and professional growth. Here's a glimpse of what we offer:   

• Generous Time Off and Company-Wide Holidays  

• Team Events and International Travel Opportunities  

• Work From Home Support  

• Training Budget  

• Saving Fund  

• Food Coupons  

• Health and Wellbeing programs  

This position is not eligible for visa sponsorship. Applicants must be authorized to work in Mexico for the duration of employment without sponsorship.  

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment. 

Interested? Apply today! 

¿Te apasiona ayudar a anunciantes globales a alcanzar el éxito en el dinámico panorama digital actual?

Como Customer Success Associate en nuestro equipo de Global Strategic Accounts, desempeñarás un papel clave ayudando a los clientes más grandes e innovadores de Smartly a ejecutar, optimizar y escalar campañas en medios de paid social y programmatic.

Trabajarás de forma práctica con la tecnología de creatividad y automatización de Smartly para ofrecer excelencia operativa—configurando campañas, creando reportes, resolviendo problemas de integraciones y promoviendo la adopción de nuestra plataforma. Este rol combina la resolución analítica de problemas con la ejecución diaria para garantizar que los clientes logren resultados medibles y éxito a largo plazo.

Como Customer Success Associate en Smartly, tú…

• Colaborarás con Customer Success Managers y líderes de GSA para ofrecer excelencia estratégica y operativa en cuentas empresariales.
• Apoyarás en la incorporación de clientes (onboarding), sesiones de capacitación y revisiones trimestrales de negocio para impulsar la adopción y retención de la plataforma.
• Actuarás como socio de confianza al comprender los objetivos del cliente, identificar oportunidades de crecimiento y alinear las soluciones de Smartly con resultados de negocio.
• Gestionarás la configuración integral de campañas, optimización y seguimiento de desempeño en plataformas como Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads y The Trade Desk.
• Realizarás análisis de campañas y proporcionarás insights accionables y recomendaciones a clientes y equipos internos.
• Construirás y mantendrás dashboards de desempeño y marcos de reporting, asegurando la precisión y visibilidad de los datos.
• Desarrollarás experiencia profunda en las herramientas de creatividad, automatización e integración de datos de Smartly para ofrecer una ejecución de alta calidad y soporte consultivo.
• Colaborarás estrechamente con los equipos de Producto e Ingeniería para transmitir retroalimentación de clientes e influir en el desarrollo futuro.
• Contribuirás a la documentación de mejores prácticas, mejoras de flujos de trabajo y oportunidades de automatización para optimizar la eficiencia operativa.

Buscamos a alguien que…

• Tenga entre 1 y 3 años de experiencia en publicidad digital, operaciones de medios, customer success o analítica de marketing, idealmente en agencias, SaaS o ad tech.
• Cuente con experiencia comprobada ejecutando, optimizando y analizando campañas de medios pagados en redes sociales (Meta, TikTok, Pinterest, Snap, Reddit) y/o plataformas programáticas (DV360, The Trade Desk, Google Ads).
• Posea sólidas habilidades analíticas, de resolución de problemas y presentación, con dominio de Excel, PowerPoint u otras herramientas de inteligencia de negocios y visualización de datos para transformar datos en insights, acciones e historias impactantes para clientes.
• Tenga excelentes habilidades de comunicación y organización, con capacidad para gestionar múltiples flujos de trabajo y stakeholders en equipos globales.
• Cuente con mentalidad de crecimiento—curioso/a, proactivo/a y con interés en desarrollar experiencia en múltiples ecosistemas digitales.
• Tenga disponibilidad para trabajar en horario de CDMX para dar soporte a cuentas globales basadas en Estados Unidos.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work CDMX hours to support our US based global accounts.

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

Join Horace Mann: Empower Educators, Achieve Financial Success

Ready to Make a Difference?

Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.

As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.

Why Join Us?

• Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
• Monthly incentives based on sales volume for the first 36 months
• Quarterly production bonuses for the first 36 months
• Leverage established books of business while learning the business
• Access to a niche market that increases your potential for success
• Value-added services to connect you with ideal clients
• Simple, streamlined products and sales processes for quick success
• Networking, community, and industry events to expand your connections
• A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model

What You Will Do:

• Solve financial challenges faced by educators through tailored solutions
• Present with confidence—one-on-one or in large groups—to educate potential clients on products
• Engage in community and networking events, expanding your professional connections
• Stay current with industry trends and apply new knowledge to help clients
• Cultivate strong market relationships and build a solid client base
• Invest time and resources in ensuring the success and growth of your business

What We’re Looking For:

• A commitment to helping educators achieve financial prosperity
• Strong interpersonal and presentation skills
• Self-motivation and the ability to manage your own business
• The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty

Compensation and Benefits:

• Sign-On Bonus
• Uncapped Earnings/Commission
• Structured Incentive & Bonus Pay to reward your hard work
• Work Environment—work in-person, in the field, and/or from an office setting

Support and Accountability:

As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.

We make a difference!

At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.

#LI-MH1

#VIZI#

• Develop and implement community engagement strategies to foster a positive and active community atmosphere.
• Monitor, moderate, and respond to discussions within the community, ensuring a respectful and constructive tone.
• Collaborate with the tech operations team to provide community feedback and insights.
• Design and create engaging multimedia content (images, videos, infographics) for social media platforms and community forums.
• Organize and manage online events, webinars, and Q&A sessions to engage and educate the community.
• Analyze community engagement metrics and provide reports on community health and growth.
• Stay updated with the latest trends in community management and tech operations.

Qualifications:

• Minimum of 2 years of experience in community management, preferably in a tech-related field.
• Strong proficiency in design software such as Adobe Photoshop, Illustrator, and other relevant tools.
• Excellent written and verbal communication skills.
• Experience in managing social media platforms and online forums.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• A bachelor's degree in Communication, Marketing, Design, or a related field is preferred.

Pay rate: $12/hr

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

• Oversee activations across various Retail Media networks, including but not limited to Amazon, Mercado Libre, Criteo, Rappi, Walmart, etc., implementing necessary optimizations and communicating recommendations to the client to ensure overall objectives are met.
• Maintain excellent relationships with key client and agency stakeholders to maximize opportunities and help them navigate the Commerce activation landscape.
• Ensure ongoing compliance with the guidelines and best practices established by WPP Media.
• Lead the implementation of optimization strategies and multichannel testing.
• Support the team in preparing weekly, monthly, and quarterly campaign performance reports.
• Summarize and interpret key data points, identify trends, and recommend actions to deliver an optimal customer experience.
• Ensure the resolution of technical issues related to media campaigns.
• Stay up to date on changes in market dynamics regarding advertising products, technology, and measurement across programmatic and search partners.
• Ensure accurate reconciliation and billing of campaigns with our internal management platforms.

Skills and Experience 

• Bachelor’s degree in marketing, advertising, or a related field.
• 2 years of experience in biddable media execution, with a strong preference for Retail Media.
• English advanced
• In-depth understanding of Retail Media elements, such as profit margin, inventory levels, forecasting, and planning, to effectively communicate strategic decisions.
• Deep understanding of how different media channels work together and how Retail Media fits into the broader ecosystem.
• Strong drive to understand the retail landscape and the latest trends in media.
• Experience managing and optimizing campaigns across multiple retail platforms (Amazon, Instacart, Walmart, Target, Kroger, Criteo, Google, Meta, etc.).
• Retail Media and Performance Marketing platforms (Amazon DSP, Walmart DSP, Criteo, Google Ads, Meta, etc.).

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

About WPP Media

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to support high-impact PMO initiatives in a collaborative and multicultural environment. We are looking for a PMO Manager who will:

• Lead and oversee the daily PMO operation, ensuring proper visibility, governance, and follow-up of projects and initiatives.
• Coordinate project tracking, including risks, issues, dependencies, deliverables, and executive reporting across multiple initiatives.
• Design, maintain, and improve Power BI dashboards and reporting structures to support visibility and decision-making.
• Identify and implement process automation and operational optimization opportunities using automation and AI-driven solutions.
• Collaborate with regional and global stakeholders while supporting the development of the PMO team and fostering a culture of continuous improvement.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Bachelor’s degree.  
• Advanced English level (B2–C2). 
• 2–3+ years of experience in PMO, project management, or project tracking roles.
• Experience leading, coordinating, or supporting small teams.
• Strong experience in reporting, data analysis, and initiative tracking.
• Advanced Power BI skills, including dashboard creation, maintenance, and analysis.
• Advanced Excel skills.
• Practical knowledge or applied interest in AI solutions for business processes.

***Proficiency in spoken and written English at an advanced level is required for this role.  #LI-MM1

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Fever 40% discount: This discount is for personal use only
• Free Candlelight Event: This voucher is for single use only and is valid for 2 people
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
• Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
• Life Insurance (Mapfre): We offer this insurance fully paid by Fever
• Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
• English Lessons: Provided by Babelia, 100% paid by Fever
• Aguinaldo: 15 days of salary
• 20 days of paid vacation per year, which you can access after at least six months working with Fever
• Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!

The salary range for this role is $2,333 - $3,167 USD month - $28,000 - $38,000 USD annually (Gross in USD)

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role

We are seeking a Product Marketing Associate to own a portfolio of products and drive their success across the full product marketing lifecycle — from discovery through launch, optimization, and iteration. This role is well-suited for someone who thrives in a fast-paced environment, values structured thinking, and is excited to take ownership of meaningful product initiatives.

While this role is aligned to a defined group of products, prioritization is driven by company-level goals and key performance metrics, not equal attention across every surface. You’ll work closely with cross-functional partners to continuously assess where Product Marketing effort will have the greatest impact, and dynamically focus time and resources accordingly — meaning some products or initiatives may require deeper focus at different points in time.

What You’ll Do

Insight Generation & Research

Analyze qualitative and quantitative user data to surface patterns, friction points, and opportunities across your product portfolioSupport and help evolve our Shopper Voice and Customer Advocacy research programsBring a genuine Gen Z consumer perspective to how we frame problems, develop messaging, and evaluate product experiencesUse AI tools to accelerate insight generation and sharpen the inputs that shape growth strategy and marketing plans

Strategy & Execution

Own product marketing for a defined set of products, both new and existing, supporting the full lifecycle: Discover & Validate, Shape & Plan, Launch & Learn, Optimize & ScaleDefine positioning and messaging for your products grounded in behavioral data and user researchDevelop and execute GTM plans across in-app surfaces, lifecycle messaging, and marketing channelsMonitor adoption and engagement post-launch, flagging risks and identifying iteration opportunitiesTreat everything as a test. Whether you're launching something new or optimizing something existing, you should always be designing for learning, monitoring results, and iterating based on what the data tells you

Cross-Functional Collaboration

Work closely with Product Managers and Marketing Communications on every product you touch. These are your primary partners for testing, launching, and improvingNavigate across Product, Engineering, Data, Design, and Marketing to move work forwardAdapt priorities quickly as business needs shiftContribute to team documentation so insights and learnings can be shared cross-teams

Qualifications

Required

• 0–2 years of experience in Product Marketing, Growth, Consumer Research, or a related field. Recent graduates are encouraged to apply. Internships, co-ops, and class projects count
• Strong analytical thinking and comfort working with qualitative feedback, behavioral data, and survey results
• Clear, concise communicator who can turn complexity into a sharp insight or recommendation
• Curious about AI tools and eager to use them to work smarter. Bonus if you're already using them regularly

Nice to Have

• Consumer-facing or mobile product experience
• Familiarity with user research methodologies, NPS analysis, or customer interview programs
• Experience with lifecycle messaging, in-product copy, or Braze (or similar)
• Background in fintech, subscriptions, or marketplace businesses

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Fever 40% discount: This discount is for personal use only
• Free Candlelight Event: This voucher is for single use only and is valid for 2 people
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
• Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
• Life Insurance (Mapfre): We offer this insurance fully paid by Fever
• Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
• English Lessons: Provided by Babelia, 100% paid by Fever
• Aguinaldo: 15 days of salary
• 20 days of paid vacation per year, which you can access after at least six months working with Fever
• Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!

We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.

About the Role:

Campaign Delivery:

• Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Mexico, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
• Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.

Client Services:

• Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.

Creative Strategy:

• Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
• Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
• Source and scout potential suppliers.

Production:

• Lead and get involved with branded shoots both locally and nationally.
• Feature in video content as on-screen talent when required.

Reporting and Analysis:

• Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
• Find and implement solutions when results need improving.

Market Knowledge:

• Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
• Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.

Team Collaboration:

• Actively participate in regular team meetings and brainstorms.
• Provide guidance and support to junior team members as needed.

About You:

• 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
• Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
• Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
• Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
• Deep knowledge of the global media, advertising, and social landscape.
• A genuine passion for branded content and innovative, out-of-the-box ideas.
• Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
• Impeccable attention to detail and a commitment to accuracy.
• A proactive, confident self-starter who thrives in new and challenging situations.
• Natural problem-solver with a collaborative and team-oriented approach.
• Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
• Fluency in English is essential.
• Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Health insurance
• Fondo de Ahorro
• Gympass membership 
• 20 days annual leave

#LI-Hybrid #LI-CM1 #LI-Fulltime

About the role:

Are you an aspiring content developer with a passion for managing multiple projects and collaborating with SMEs to develop best-in-class content using cutting-edge knowledge management technologies, including AI? Join a forward-thinking team, where you'll help drive our technology-centric content framework within the Global Support organization, working with peers and subject matter experts to enhance our content assets using the latest in AI and other innovative tech.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Learn more about what we value at Samsara.

In this role, you will:

• Assist in managing the content operations roadmap and contribute to the completion of projects within the roadmap
• Collaborate with teams to implement and maintain content development processes and standards
• Support various content development projects and initiatives, ensuring their successful execution
• Assist in monitoring and reporting on KPIs to evaluate content effectiveness and sharing insights with the organization
• Participate in identifying and implementing improvements in content processes and technology

Minimum requirements for this role:

• Bachelor’s degree in a related field or equivalent experience demonstrating expertise in content development, knowledge management, or technical documentation.
• 3+ years of content development/knowledge management experience, including creating, capturing, structuring, and maintaining content
• Experienced in working with content/knowledge management and ticketing systems
• Experienced in preparing AI-optimized content and building AI models for generating content
• Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
• Adept at managing multiple priorities and embracing change with ease

An ideal candidate also is:

• Proficient in Jira
• Experienced in working in Agile/Scrum environments
• Experienced in using Confluence, Tableau, and Zendesk or similar CRM tools
• Experienced in managing content/knowledge-related projects