Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

Jr. Key Account Manager – Price Clubs (Mexico)

Job Overview

Key Account Executive – Price Clubs (Mexico)
Level: Lead | Individual Contributor
Reports to: Key Account Manager / Sales Director
Location: Mexico (Hybrid / Field-based by account)

The Jr. Key Account Manager is a Lead-level individual contributor responsible for the day-to-day operational execution of SharkNinja’s Price Clubs business in Mexico, with primary ownership of Sam’s Club. This role focuses on ensuring accurate forecasts, clean execution, inventory control, and operational readiness for high-volume club programs, while supporting additional club customers such as Costco and City Club as needed.

This role sits within the Commercial / Sales organization and is critical to ensure that what is sold, forecasted, and committed is executed correctly and profitably. Success in this role comes from strong numerical discipline, operational follow-up, and attention to detail, not just planning.

Responsibilities

Account Execution & Daily Operations

• Own the day-to-day execution of the Sam’s Club account, ensuring plans are translated into accurate orders, forecasts, and deliveries
• Act as the operational point of contact for Sam’s Club-related topics including orders, forecasts, inventory, promotions, and events
• Track weekly performance vs. plan and escalate risks early with clear, data-backed recommendations
• Support execution for Costco and City Club when required

Forecasting, Demand & Inventory Control

• Own weekly and monthly forecasting for Sam’s Club, including volume assumptions, phasing, and scenario planning
• Monitor sell-through, weeks of supply, and inventory positions, proactively identifying overstock or supply risks
• Work closely with Demand Planning and Supply Chain to align forecasts, shipments, and event timing
• Maintain forecast accuracy and ensure changes are clearly communicated and documented

Promotions, Events & Item Execution

• Support the execution of in-and-out items, promotions, and events, ensuring operational readiness
• Validate volumes, pricing, timelines, and exit plans before committing to customer programs
• Track event performance in real time and perform post-event analysis to identify gaps and improvements
• Ensure all promotional activity meets margin, ROI, and inventory objectives

Financial & Numerical Ownership

• Track sales, margins, gross-to-net, and cost-to-serve at account level
• Validate pricing, pack configuration, and volumes before customer submission
• Maintain accurate reporting and ensure numbers are aligned across Sales, Finance, and Supply Chain
• Identify operational or financial variances and propose corrective actions

Cross-Functional Coordination

• Coordinate daily with Finance, Demand Planning, Supply Chain, Category Management, and Operations
• Ensure internal teams are aligned on what is shipping, when it is shipping, and at what cost
• Prepare clear, factual updates for internal and customer meetings
• Follow up relentlessly to close gaps and resolve execution issues

Ways of Working

• Operate independently as a Lead-level individual contributor, owning execution without constant oversight
• Demonstrate progress over perfection, prioritizing speed, clarity, and follow-through
• Maintain a details make the difference mindset in all operational deliverables

Skills Required

Must Have

• 3–5 years of experience in Key Account, Sales Operations, or Commercial Execution roles within:
  • Electronics
  • White goods
  • Major appliances
• Hands-on operational experience managing Sam’s Club Mexico (required)
• Strong experience working with forecasts, inventory, promotions, and high-volume programs
• Strong analytical and numerical capability, including:
  • Advanced Excel skills (pivots, formulas, scenario analysis)
  • Comfort managing large datasets and operational reports
  • Strong understanding of margins, gross-to-net, and inventory productivity
• English level B2 or higher. Fluency reading, writing and speaking is required. 
• Sam´s systems knowledge.

Nice to Have

• Experience supporting Costco and/or City Club
• Exposure to in-and-out programs, event-based selling, and limited-assortment models

Additional Requirements

• Strong attention to detail and follow-up discipline
• Clear, concise communicator able to translate numbers into actions
• Comfortable working cross-functionally in fast-moving environments
• Ability to manage multiple operational priorities simultaneously
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field (or equivalent experience).

Position Overview:

SharkNinja is the maker of class-leading Shark® vacuums and the innovative line of Ninja® kitchen appliances. As the business is enjoying rapid expansion, we are looking for an Order Management Coordinator to join the team and help deliver five-star products and services to consumers and retail partners. 

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Order Management Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.   The Order Management Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement.  He / she is an advocate for the customer and customer experience.  Fluent in both English and Spanish. 

Key Duties / Responsibilities:

•    Process all orders to send to the distribution facility for timely processing and delivery
•    Verify inventory availabilities and understand allocation
•    Collaborate with logistics: routing orders via EDI or Retailer portals
•    Pro-actively open-order files by account indicating current routing issues & actions
•    Weekly review of results with department lead and sales teams
•    Actively work to achieve on-time delivery metrics (OTIF)
•    Escalate issues and identify solutions 
•    Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
•    Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills: 

•    Strong attention to detail and accuracy
•    Ability to work autonomously
•    Excel skills - intermediate level or above
•    Strong problem solving and analytical skills
•    Ability to work well under pressure in a fast-paced environment
•    Well organized and able to multi-task
•    Strong communication skills
•    Ability to work well within a team environment
•    Focused on the outcome for the team and company

Preferred Education and Experience 

•    University degree in business, logistics or supply chain management preferred

•    2+ years of experience in a customer service or account management role

•    2+ Years of experience with Retail Majors in a B2B capacity

Business English and Spanish level is a must. 

Location: Mexico City- Santa Fe Region

Hybrid: 3 days a week in office

Title:            Manager, Mexico DC Operations

Reports to:  Vice President, Americas Logistics

Location:       Mexico City, Mexico/Hybrid

COMPANY BACKGROUND/CULTURE

SharkNinja is a relentless innovator in the housewares industry because they sweat the details. They obsess about consumer satisfaction. They build up their company by building up their people. They seize opportunities—individually and collectively—to be competitive with our products and attract the most talented people in the world.

Through an unrelenting focus on solving for consumer’s pain points, SharkNinja has built a loyal and passionate following that continues to garner 5-star ratings on their products.

It’s that unwavering consumer focus that has enabled Shark to become one of the top brands in vacuum cleaners, and for Ninja to become one of the market leaders in the kitchen category.

For more information about SharkNinja, please visit us at:  www.sharkninja.com

KEY RESPONSIBILITIES

The Manager for Mexico DC Operations is a critical member of the Operations team and owner of the 3PL relationships, execution, P&L, future strategy and results. This individual will be responsible for developing and implementing strategies that will deliver extraordinary service to our consumers, while improving cost structures and driving growth.  Additionally, this leader will embody and drive the “maniacally eliminate inefficiencies” objective and mindset.  The Manager Mexico DC Operations will leverage a relentless desire to win and drive continuous improvement ethos that seeks the best solution in order to deliver the world-class results that SharkNinja has consistently generated over the last decade.

Specifically, the Manager US DC Operations will:

• Drive improvement in customer experience associated with SharkNinja B2B and D2C
• Drive improvement in warehousing, KPI’s, handling costs, performance, and customer satisfaction levels across the US.
• Develop and execute warehousing, IB and OB capacity models, and shipping strategies in alignment with sales & marketing strategies and growth plans.
• Build and maintain partnerships with 3PL teams and carriers to drive customer satisfaction, deliver on growth and drive continuous improvement.
• Improve quarterly business reviews with all 3^rd party providers.
• Define and deliver against key metrics for warehousing, fulfillment and shipping.
• Be accountable for Mexico DC Operations spend, processes, initiatives, and results.
• Partner with leaders in other regions to share best practices and drive overall global improvement in DC operations
• Take on additional logistics or operations projects as requested (e.g. D2C fulfillment, IB Transportation, light manufacturing).

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

The ideal candidate will be a dynamic leader with extensive multi-site, proven experience in organizations known for world-class capabilities and will posses a demonstrated track record of success in driving a high satisfaction customer experience. This leader must be a proactive, action-oriented leader with the ability to quickly solve complex problems. Most importantly, this individual must balance the strategic and hands-on requirements of this position with a flexible working style and a proven ability to influence key internal and external stakeholders.

Ideally, this leader will bring:

• Demonstrated functional knowledge and experience in all aspects of DC Operations, leading multiple sites with the ability to work cross functionally.
• Experience in developing a strategic plan for DC Operations that aligns with the corporate strategies and the ability to clearly articulate such a vision.
• Successful track record building DC networks and implementing processes for a rapidly growing company.
• Proven experience in onboarding new 3PL’s and/or standing up new distribution locations.
• Proven experience in using data (KPIs) in a measurable way to achieve specific strategic results that are relevant to the organization. The ideal candidate will have strong analytical skills to develop, measure and improve key performance indicators.
• Experience in programs such as Lean, Six Sigma or other continuous improvement practices and the ability to employ them in the fulfillment environment.
• Experience with Food Grade, Hazardous Materials / Dangerous Goods regulations and compliance.
• Successful track record in working with and through 3^rd party fulfillment and shipping providers to drive operational improvement/efficiency and reduce cost.
• Experience with FTL (full truck load) and LTL (less than truck load) prepaid freight solutions and domestic Mexico Small Parcel Network.
• An entrepreneurial spirit and comfort working in a dynamic, fun, fast-paced environment.
• A team oriented and collaborative approach. Proven results building effective long-term relationships at all levels, internally and externally, and go the extra mile for consumers.
• Ability to communicate for impact, communicating proactively and transparently, listening actively, and speaking respectfully.
• Operate with a strong work ethic and an unrelenting resolve to follow through and meet commitments.
• A demonstrated willingness to learn, roll-up their sleeves and set an example as a “doer.”
• Experience in a private equity sponsored business is a decided plus.
• Experience in Procurement is a decided plus.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in Distribution Management, Supply Chain Management, Engineering or equivalent is required
• Master’s Degree in Business Administration or technical discipline, while not required, is a plus.
• Minimum 7 years of experience retail distribution experience.

OTHER REQUIREMENTS

• Travel Required to local Mexico DCs - up to 75%
• Flexible work schedule to accommodate virtual meetings with other regions

Manager, DTC 

Overview 

At SharkNinja, we’re building a best-in-class DTC business that puts the consumer at the center and moves at speed. We’re looking for a commercially driven Manager, DTC Merchandising to own and grow a category like a business. 

This role is accountable for assortment strategy, revenue growth, margin performance, and inventory health across the full commercial lifecycle—from line planning and forecasting through to promotional strategy and digital merchandising. 

You will operate as an end-to-end owner, akin to a General Manager, using data, customer insight, and strong commercial instinct to make decisions, move quickly, and deliver results. 

Key Responsibilities 

Own Category Performance 

• Own and deliver revenue, margin, and inventory targets for your category within the DTC channel  

• Identify risks and opportunities early and take decisive action to course-correct  

• Lead weekly business reviews focused on actions and decisions, not reporting  

Assortment Strategy & Line Planning 

• Define and evolve a role-based assortment strategy (traffic drivers, margin drivers, innovation, exit)  

• Evaluate SKU productivity and make clear recommendations on what to scale, fix, or remove  

• Partner cross-functionally (Product, Supply Chain, Marketing) to shape line plans grounded in consumer demand and commercial opportunity  

Forecasting & Inventory Ownership 

• Own demand forecasts informed by performance trends, market signals, and commercial judgment  

• Partner with Supply Chain and Planning to optimize inventory flow, availability, and risk mitigation  

• Balance growth with inventory health, managing weeks of supply, turns, and stock risk  

Promotional & Pricing Strategy 

• Develop and execute promotional and pricing strategies aligned to revenue and margin goals  

• Evaluate promotional effectiveness, understanding revenue vs. margin trade-offs  

• Lead a test-and-learn approach to continuously improve promotional ROI  

Digital & Site Merchandising 

• Own the end-to-end on-site merchandising strategy to drive conversion, AOV, and revenue  

• Prioritize product visibility and placement based on performance, inventory position, and commercial priorities  

• Optimize category navigation, product storytelling, and bundling to enhance the digital shelf experience  

Data-Driven Decision Making 

• Translate data into clear actions and commercial decisions  

• Leverage insights across sales, conversion, traffic, and customer behavior to inform strategy  

• Build and communicate a strong point of view on performance and what needs to happen next  

What Good Looks Like 

• Operates as an owner of a business, not just a function  

• Makes fast, clear decisions with imperfect information  

• Balances data, customer insight, and commercial instinct  

• Comfortable making trade-offs across revenue, margin, and inventory  

• Proactively identifies issues and acts with urgency  

• Communicates with clarity and conviction, focused on actions and outcomes  

Qualifications 

• 5–8+ years of experience in merchandising, DTC/eCommerce, buying, or category management  

• Strong commercial and financial acumen, including margin, forecasting, and inventory management  

• Experience owning or influencing assortment, pricing, and promotional strategy  

• Highly analytical with the ability to turn data into clear, actionable insights  

• Experience in eCommerce or omnichannel retail environments  

Preferred Experience 

• Direct experience with DTC site merchandising and digital shelf optimization  

• Background in consumer products or hard goods  

• Experience operating in a test-and-learn or experimentation-driven environment  

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!

About the Role

We are hiring a Delivery Team Lead to join the DashMart Supply Chain team, focused on overseeing inbound deliveries and driving strong on-time performance across our vendor network. You will lead and manage a 4-5 person team responsible for vendor outreach, real-time delivery updates, and cross-functional coordination between our sites and vendors. You will build a deep understanding of vendor performance and internal workflows and apply that knowledge to strengthen vendor accountability, improve team processes, and highlight key drivers of on-time delivery degradation. 

You’re excited about this opportunity because you will…

• Lead on-time delivery initiatives – Own OTD reporting and drive measurable improvement in on-time delivery for our top vendors, developing longer-term approaches to sustainably improve performance
• Manage and mentor a team of Delivery Specialists – Develop talent, set team goals, and coach team members to strong execution
• Strengthen vendor partnerships – Elevate vendor accountability and collaboration to drive consistent on-time performance and reduce delivery variability
• Build and improve operations – Identify, refine and scale processes for our team’s daily operations. Identify systemic root causes and design scalable process improvements across our network.
• Collaborate cross-functionally – Work closely with local operations, vendor management, demand planning, and inventory management to align on goals and execute initiatives
• Analyze – Use data to guide decisions at both the strategic and operational levels, leveraging SQL, dashboards, and google sheets

We’re excited about you because…

• You have an ownership mindset: You take responsibility for outcomes, balancing attention to detail with the ability to step back and identify broader trends and opportunities.
• You’re analytical: You use data to inform decisions, challenge assumptions, and drive clarity.
• You’re a problem solver: You have a talent for synthesizing complex problems and can independently translate high level goals into actionable plans for your team.
• You’re an effective communicator: You seamlessly relay information between external partners and internal teams, ensuring alignment, clear expectations, and end-to-end execution.

Qualifications

• 3+ years of experience in supply chain, operations or a related field, including experience managing two or more direct reports 
• Strong experience communicating with and managing external vendors or partners
• Excellent written and verbal communication skills
• Comfortable working with data tools (e.g., Excel, SQL, dashboards) to analyze performance and inform decisions
• Bachelor’s degree required 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success.  The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow.  The Business Systems Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate systems, managing their daily performance and incidents, implementing effective monitoring and alerting tools, creating automated workflows, building customer solutions, developing software, configuring applications, providing end user training and protecting all system related information assets.    

To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly subject oriented, analytical, service focussed and possess the ability to execute the following skills.

Your Key Responsibilities:

• Serve as a skilled Oracle Fusion Order-to-Cash (O2C) Techno-Functional professional, acting as a strategic bridge between business and technical teams to support and continuously enhance ERP Financials, O2C lifecycle, and Manufacturing modules within Oracle Fusion Cloud Applications or Oracle R12.
• Apply functional expertise alongside hands-on technical knowledge in integrations, reporting, and issue resolution, delivering results in a dynamic, client-facing environment.
• Support end-to-end O2C processes encompassing Customer & Account Setup, Order Management, Pricing & Discounts, Shipping & Fulfillment, Billing & Invoicing, Receivables & Cash Applications, Lockbox Functionality, and Collections & Adjustments.
• Bring a minimum of 4 years of hands-on implementation experience across a combination of Oracle Financials and Supply Chain modules, including Accounts Receivables, Plan to Manufacture, General Ledger, Subledger Accounting, Cash Management, and Order to Cash.
• Experience in subscription and usage-based billing environments, with an understanding of integrations with CRM, billing, and tax platforms can be an added advantage.
• As a Business Systems Engineer, you are responsible for capturing, analyzing and estimating customer business requirements and translating them into Oracle Cloud ERP and Boundary apps solution architecture that fits within the business objectives.Must be able to quickly engage in calls with the Business and stakeholders to provide immediate support during critical periods, such as the month-end close process or any other high-priority task.
• Demonstrate a strong drive to learn and investigate in the event of urgent and novel issues.
• Should be capable of coordinating the design, interpreting requirements, and translating them into ERP configurations, with expertise in Oracle Fusion setups.
• Should be completely hands on and have the ability to identify issues and track them to closure.
• Maintain good level knowledge of Accounting and Basic Business Process Flows, with solid exposure to data migration using FBDI (File-Based Data Import).
• Leverage SQL, PL/SQL, BI, OTBI reporting tools to drive data-driven insights and reporting solutions (preferred and added advantage).
• Coordinate and manage design, development, and testing activities across project phases to ensure timely and high-quality delivery.
• Show interest to Technology Innovation by staying ahead of emerging trends including Generative AI and Agentic AI to proactively identify and implement opportunities that drive O2C performance and operational efficiency.
• Drive calls with O2C Business stakeholders weekly to access and work on priorities and enhancements and get involved in month end activities during Period close.
• Work closely with Integration teams and other boundary applications to build, test, and deploy seamless connections with CRM,platform, and other supporting systems.
• Communicate effectively with diverse stakeholders through verbal, written, and presentation skills, utilizing tools such as Google Slides and Lucidchart.
• Apply problem-solving and troubleshooting capabilities with judgment to resolve technical and functional challenges within O2C.
• Maintain comprehensive and up-to-date documentation of system requirements, configurations, and processes in line with organizational standards.
• Oversee the deployment of new software releases, version upgrades, patch updates, and critical incident management.
• Experience in supporting SOX compliance by gathering, preparing, and providing accurate and timely evidence for SOX controls, audits, and internal control assessments.
• Work with Oracle Support by raising and managing Service Requests (SRs), driving issues through to effective and timely resolution.
• Manage stakeholder expectations and develop detailed, actionable implementation plans to support successful project delivery.
• Apply Agile methodology across software development, systems integration, and application configuration activities to drive iterative and efficient delivery.
• Maintain thorough, up-to-date documentation of system configurations, integrations, workflows, and business requirements.

Skills & Attributes:

• Brings 4-5 years of IT systems experience with domain expertise in Order to Cash processes within Oracle Fusion Cloud, demonstrating a strong command of functional and technical(good to have) aspects of the saas platform..
• Has a good working understanding of the software development lifecycle, with growing familiarity in development, enhancement, and day-to-day support activities.
• Should be comfortable enough to report to a Senior level Business Systems Engineer.
• A reliable and collaborative team member who works effectively in cross-functional settings, actively participates in knowledge sharing, and contributes constructively to team goals and a positive team culture.
• Should show the urge to learn new things and easily adaptable and scalable to new technologies.
• Adapt at bridging the gap between business and technology comfortable engaging empathetically with stakeholders across all levels, from Support business owners to technical partners, ensuring needs are accurately captured and clearly communicated.

Please submit your resume in English.

At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.  

Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success.  The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow.  This Technical Business Systems Engineering role is responsible for supporting and sustaining Lyft's corporate systems through integration management, performance monitoring, incident response, automated workflows, and robust alerting. We are seeking an experienced Oracle Fusion ERP Technical Engineer with 4 - 5 years of hands-on expertise who can operate at the intersection of Technology, and Business Operations - developing, and optimizing the Oracle Fusion Cloud technical solutions that drive Lyft's financial ecosystem. The ideal candidate is proactive, detail-oriented, analytical, and service-focused, with the technical depth and business acumen to effectively partner with stakeholders across the organization.

Your Key Responsibilities:

• Develop robust and scalable solutions using Oracle Fusion technical tools including OTBI, BI Publisher, FBDI, REST/SOAP APIs, and Oracle Integration Cloud (OIC).
• Possess extensive experience in the technical components, configurations, and underlying processes of core Oracle Fusion Financial & Supply Chain modules.
• Build and maintain integrations between Oracle Fusion Financials and boundary applications such as tax engines, billing platforms, banking systems, and payment gateways.
• Develop custom reports, dashboards, and analytics using OTBI, BICC, BI Publisher, and Oracle Fusion Data Intelligence (FDI) to meet finance and operations reporting needs.
• Extensive experience in writing and optimizing SQL and PL/SQL scripts for data extraction, transformation, and validation.
• Experienced in partnering closely with Functional Finance teams to provide hands-on technical support during time-sensitive month-end and period-close activities, ensuring timely resolution of issues, data accuracy, and seamless execution of close processes.
• Exposure to Oracle AI Agent Studio with hands-on experience developing intelligent automations and AI-driven workflows.
• Build and maintain bank transmissions and other out-of-box Oracle transmission formats, working directly with banking partners to ensure seamless integration.
• Apply thorough knowledge of Host-to-Host (H2H) connections, including key exchange concepts, security protocols, and related connectivity standards.
• Manage Oracle Fusion Cloud environments across Development, Test, UAT, and Production, including refreshes, patch releases, quarterly updates, and version upgrades.
• Experience in supporting SOX compliance by gathering, preparing, and providing accurate and timely evidence for SOX controls, audits, and internal control assessments.
• Monitor infrastructure and application performance to enhance system resilience and business continuity.
• Proficient in creating Technical Design Documents (TDDs) and configuration workbooks, with hands-on experience supporting end-to-end testing cycles to ensure solution quality and alignment with business requirements.
• Work with Oracle Support by raising and managing Service Requests (SRs), driving issues through to effective and timely resolution.
• Collaborate with cross-functional teams to gather requirements and deliver efficient, scalable, and robust technical solutions.
• Demonstrate a proactive willingness to identify process improvement opportunities, and propose innovative technical solutions that bring measurable value to teams and enhance existing workflows
• Maintain thorough, up-to-date documentation of system configurations, integrations, workflows, and business requirements.
• Proficient in applying both Agile and Waterfall project methodologies across development, testing, and release activities, with the ability to adapt to the delivery model best suited to the project requirements.

Skills & Attributes:

• 4 - 5 years of work experience in IT systems with deep technical knowledge of Oracle Fusion Cloud Financial & Supply Chain modules.
• Enthusiastic about learning new technologies and staying current with emerging tools
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment in complex and ambiguous situations. 
• Collaborative team player who thrives in cross-functional environments, fosters a culture of knowledge sharing, and contributes positively to team dynamics and collective success.
• Self-motivated and driven professional with a strong sense of ownership, proactively identifying opportunities for improvement and seeing them through to completion with minimal supervision.
• Good understanding of the software development lifecycle (SDLC) with solid familiarity across development, support, and release management activities.
• Experience transforming data and automating processes using scripting languages such as Python, with a focus on reducing manual effort and improving operational efficiency.

Please submit your resume in English.

At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success, and the health of our systems and processes is essential to daily operations and long-term growth. This position requires strong expertise in Oracle Procurement Cloud and Oracle Accounts Payables Cloud, with hands-on experience in solution design, configuration, and production support. You will support and continuously improve Lyft’s corporate systems by managing incidents, enabling automation, implementing monitoring, configuring applications, and driving end-to-end Source-to-Pay lifecycle excellence.

To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly subject oriented, analytical, customer obsessed and possess the ability to execute the following skills.

Your Key Responsibilities:

• Serve as a skilled Oracle Fusion Source-to-Pay (STP) Functional professional, acting as a strategic bridge between business and technical teams to support and enhance ERP Financials, Procurement, Payables, Supplier Management, and related modules within Oracle Fusion Cloud Applications Source to Pay Workstream.
• Apply functional expertise alongside hands-on technical proficiency in integrations, reporting, and issue resolution, delivering results in a dynamic, client-facing environment.
• Support end-to-end STP processes, including Supplier Setup & Qualification, Procurement & Sourcing, Purchase Order Management, Self-Service Purchasing, Payables, Expenses, and Supplier Portal.
• Bring 5–10 years of hands-on implementation experience across Oracle Financials and Supply Chain modules, with strong exposure to Accounts Payables, Procurement and STP operations.
• Experience in zip, and procurement systems integrations is a plus.
• Capture, analyze, and estimate customer business requirements, translating them into Oracle Cloud ERP and supporting applications solution architecture aligned with business objectives.
• Coordinate design, interpret requirements, and implement ERP configurations with expertise in Oracle Fusion setups.
• Proactively identify issues, track them to closure, and maintain comprehensive documentation of system requirements, configurations, and workflows.
• Leverage SQL, PL/SQL, BI, OTBI, and BICC reporting tools to drive data insights and reporting solutions (preferred).
• Coordinate and manage design, development, and testing activities across project phases to ensure timely, high-quality delivery.
• Stay ahead of emerging trends, including Generative AI and Agentic AI, to identify opportunities that improve STP performance and operational efficiency.
• Conduct regular calls with STP business stakeholders to prioritize enhancements and participate in month-end activities during period close.
• Collaborate with integration teams to build, test, and deploy seamless connections with other applications and platforms.
• Oversee deployment of software releases, version upgrades, patch updates, and critical incident management.
• Support SOX compliance, audits, and internal control assessments by providing accurate, timely documentation.
• Work with Oracle Support to manage Service Requests (SRs) from initiation to resolution.
• Apply Agile methodology across software development, systems integration, and application configuration activities.

Skills & Attributes:

• Brings 4-5 years of IT systems experience with domain expertise in Source To Pay processes within Oracle Fusion Cloud, demonstrating a strong command of both functional and technical aspects of the platform.
• Has a good working understanding of the software development lifecycle, with growing familiarity in development, enhancement, and day-to-day support activities.
• A reliable and collaborative team member who works effectively in cross-functional settings, actively participates in knowledge sharing, and contributes constructively to team goals and a positive team culture.
• Should show the urge to learn new things and easily adaptable and scalable to new technologies.
• Adapt at bridging the gap between business and technology comfortably engaging empathetically with stakeholders across all levels, from Support business owners to technical partners, ensuring needs are accurately captured and clearly communicated.

Please submit your resume in English. 

At A Glance:

As a Lead, Account Services - Mexico, you will lead a team focused on servicing our most crucial retailer partners. Your focus will be on cultivating a high-performing team and implementing strategies that support our goal of becoming the leading sportswear company and furthering our mission to ignite the human spirit through movement. Your experience will be instrumental in building deep partnerships with Sales and accounts, strategically overseeing purchase order management, and collaborating with warehousing and logistics to ensure efficient and timely product delivery, directly supporting sales initiatives and maximizing account potential. A key element of this role is establishing strong working relationships with the operational leaders for our Key Accounts, acting as an operational liaison between Key Accounts and On internal teams. 

Your Mission:

• Establish the Account Services function in Mexico, a new direct market for ON in partnership with the Americas Supply Chain leadership and commercial partners.
• As a key strategic partner in sales strategy, proactively drive overall success by leveraging data-driven insights to shape strategic decisions in close collaboration with the Head of Mexico Supply Chain and Director of Americas Account Services, emphasizing the importance of cross-functional work with sales, marketing, and global teams.
• Hire, coach and develop your team of specialists and coordinators, providing strategic direction and fostering a high-performing and collaborative environment.
• Challenge current processes and practices by providing creative solutions to drive continued enhancements, strengthening the relationship between On and our accounts.  
• Identify and mitigate risks to achieve on-time deliveries, sales targets, and/or strategic objectives.
• Establish a framework and drive frequent, authentic, and transparent communication between Account Service and Sales, discussing On’s orderbook actions, issues and improvements that support wholesale partner growth.
• Manage any escalations from the Warehouse regarding larger account movements, business critical issues, or future shifts in operation that could have building wide implications, either through the Pillar meetings or directly with leaders of those meetings.

Your Story:

• 5+ years of progressive experience in customer support, logistics, or operations roles, with increasing levels of responsibility.
• Experience and Knowledge of policies and processes of Key Accounts in Mexico including Liverpool, Palacio de Hierro, Innovasport and Innvictus.
• Proven experience directly managing and developing a team of direct reports.
• Exceptional interpersonal skills with a strong focus on relationship building, active listening, and effective questioning, with the ability to communicate strategically and persuasively across multiple levels and functions.
• Intermediate to advanced Excel skills, including proficiency in formulas, formatting, and pivot tables.
• Strong knowledge of ERP systems and business intelligence reporting, with Microsoft D365 experience being a significant plus.
• Highly analytical with a demonstrated ability to make strategic, data-based decisions.
• Proven ability to conduct thorough root cause analysis and implement effective problem-solving strategies.
• Travel Required: up to 20% 
• English & Spanish fluency

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Cash Application Associate is responsible for executing and overseeing critical processes within the accounts receivable cycle, including accurate payment application, account reconciliations, discrepancy resolution, and serving as the first level of review prior to escalation to the Team Lead. This role will also act as a primary point of contact for AR-related matters across teams while continuing to apply payments as needed.

Key Responsibilities:

• Accurately and timely apply customer payments (EFT, checks, ACH, etc.) 
• Perform regular account reconciliations between the accounting system and internal platforms
• Investigate and resolve discrepancies related to payments, invoices, or misapplied funds.
• Review team members’ work as a first-level quality check before reaching the Team Lead.
• Document procedures and suggest improvements to enhance efficiency and compliance.
• Act as the primary point of contact for Cash Application in collaboration with Accounts Receivable  
• Support month-end close processes and assist with internal or external audits when needed.
• Help train new team members and assist in updating standard operating procedures (SOPs).

Requirements:

• Bachelor’s degree in Business, Finance, or Accounting preferred.
• Minimum 2–3 years of experience in Cash Applications or related AR roles.
• Proficiency with financial tools and platforms such as QuickBooks Online, SaaSAnt, Excel, Dropbox, and Slack.
• Strong analytical skills and the ability to resolve complex issues independently.
• High attention to detail and a continuous improvement mindset.
• Excellent written and verbal communication skills in English.

Key Skills:

• Analytical thinking
• Proactivity and autonomy
• Time management
• Effective communication
• Team collaboration
• Adaptability
• Leadership qualities
• Ability to thrive in a fast-paced, high-volume environment

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations to qualified individuals with disabilities, and do not retaliate against any employee or applicant who requests a reasonable accommodation, in compliance with the New York State Human Rights Law and the NYC Human Rights Law. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

Strategic and regulatory, centered on the design and strengthening of the Technology Risk framework, and on overseeing its implementation through the Technology Risk area and the business areas, ensuring comprehensive, forward-looking management aligned with regulation and the company’s strategy.

Supports the oversight and development of the Technology Risk function, defining frameworks, metrics, and guidelines, and supervising the proper management of risks arising from systems, data, infrastructure, and technology third parties. Acts as the main point of contact with governing bodies and regulators on IT Risk matters, coordinates the response to major incidents and technology crises, and helps execute tests, assessments, and monitoring of the technology environment.

You'll be responsible for

• Define, update, and oversee the Technology Risk framework, including policies, standards, methodologies, and assessment and reporting criteria.
• Establish, update, and monitor technology risk metrics (KRIs, RAS), consolidating the view of exposure and trends for governing bodies.
• Lead the preparation of regulatory reports and presentations to committees and governing bodies on Technology and Cybersecurity Risk.
• Prepare responses and coordinate attention to regulatory and audit requests related to Technology Risk, interacting directly with those authorities when appropriate.
• Oversee the management of high-materiality technology and cybersecurity incidents, including proper classification, root-cause analysis, and definition of corrective actions.
• Oversee the execution of institutional crisis protocols associated with technology and cybersecurity incidents, facilitating pre-crisis reports, internal communications, and coordination with key areas.
• Support the first line in defining and updating disaster recovery plans (DRP) and in their testing, playing a second-line review and challenge role on the adequacy of technology controls and recovery capabilities.
• Participate in the execution of the BIA, reviewing and challenging the technology dependencies identified by the first line, ensuring they adequately reflect criticality and exposure to Technology Risk.
• Collaborate with senior colleagues and technical areas to determine the root cause of material technology gaps and agree on remediation plans and control-strengthening actions.
• Provide guidance and challenge technology risk assessments for new products, features, and architectures, ensuring consistency and completeness.
• Design and maintain IT Third-Party Risk frameworks, aligned with institutional standards and regulatory requirements.
• Oversee the quality and consistency of IT and cybersecurity control testing, technology RCSAs, and incident monitoring.
• Act as a key advisor to the leadership of Risk, Engineering, Security, Data, and other areas, fostering a strong culture of Technology Risk management.
• Stay up to date on regulation, technology trends, emerging threats, and industry best practices, incorporating these learnings into the evolution of the Technology Risk framework.

We are looking for a person who has

• Minimum of 5 years of experience in cybersecurity or IT Risk Management.
• Bachelors’ degree in Engineering, Computer Science, Information Technology, a Risk Management related field, or equivalent experience.
• In-depth knowledge of IT and cybersecurity risk management concepts, practices and methods.
• Understanding of cloud computing models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Familiarity with cloud providers like Amazon Web Services (AWS) and serverless technologies.
• Understanding of cybersecurity concepts such as confidentiality, integrity and availability, supply chain risks, cryptography, endpoint and network security, cloud security, mobile security, API security, etc.
• Understanding of DevOps practices and tools used in cloud environments, such as continuous integration/continuous deployment (CI/CD) pipelines and containerization.
• Knowledge of risk management frameworks and methodologies to identify, assess and manage risks.
• Proven experience in risk management within the fintech sector is a plus.
• An advanced degree (e.g., MS with concentration in information systems) is a plus.
• Certificates in information security or IT risk management (CISSP, CEH, OSCP, CISA, CISM, CRISC, ISO27001 and/or other) is a plus.
• Proficiency in using risk management software, tools, and agile methodologies is highly preferred.
• An ability to navigate and thrive in a technology-driven environment, with a strategic mindset towards leveraging technology in risk management to transform our day-to-day.
• Fluent in English and Spanish, with exceptional communication skills to articulate complex risk scenarios and strategies effectively.

Location for this opportunity (City, Country)

• Mexico City, Mexico

Our Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves 
• Health and life insurance 
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable
•  

Work Model for this Role

• Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked together with our customers to deliver innovative and effective PPE solutions to keep workers safe, and we have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.

JOB SUMMARY

We are seeking an experienced and versatile General Manager to lead our newly formed wholesale company in Mexico. This standalone entity will handle all aspects of importing industrial PPE and selling to distributors. The ideal candidate will be a strategic leader with comprehensive knowledge of running a business in Mexico, including operations, supply chain management, finance, government regulations, and import laws. They will have an opportunity to oversee daily operations, ensure regulatory compliance, build key relationships, and support the already established sales team. This role requires a hands-on approach to establishing and scaling the company while aligning with our U.S. parent company's goals. Must be fluent in Spanish and English.

LOCATION

This position is based in Mexico - specific location is preferably Monterrey based on business needs. We are willing to review applicants in Mexico City with aligned experience. 

JOB RESPONSIBILITIES

• Operational Leadership: Oversee the day-to-day operations of the Mexican subsidiary, including inventory management, warehousing, logistics, and order fulfillment to ensure efficient importation and distribution of PPE products.
• Supply Chain Management: Manage end-to-end supply chain processes, from sourcing and importing goods from international suppliers to coordinating with local distributors. Optimize for cost-effectiveness, timeliness, and quality control.
• Financial Oversight: Handle budgeting, financial planning, accounting, and reporting. Ensure accurate financial records, tax compliance, and profitability analysis in accordance with Mexican and international standards.
• Regulatory and Compliance Expertise: Navigate Mexican government regulations, import/export laws (including customs duties, tariffs, and trade agreements like USMCA), labor laws, environmental standards, and health/safety requirements specific to PPE. Maintain compliance with all relevant authorities, such as SAT, IMSS, and SEMARNAT.
• Team Building and Management: Recruit, train, and manage a local team across operations,  and finance. Foster a collaborative culture focused on performance and compliance.
• Stakeholder Relations: Leverage or develop strong relationships with key external partners, including customs brokers, government officials, regulatory bodies, suppliers, and industry associations to facilitate smooth operations and resolve issues proactively.
• Strategic Planning: Develop and implement business plans, risk management strategies, and growth initiatives. Report regularly to U.S. headquarters on performance metrics, challenges, and opportunities.
• Risk Management: Identify and mitigate operational, financial, and legal risks associated with importing and distributing PPE in Mexico.

QUALIFICATIONS

• Bachelor's degree in Business Administration, International Trade, Supply Chain Management, or a related field; MBA or advanced degree preferred.
• Minimum of 10 years of senior management experience in a standalone company or subsidiary in Mexico, preferably in wholesale, import/export, or manufacturing sectors.
• In-depth knowledge of Mexican business operations, including corporate setup, taxation (e.g., IVA, ISR), labor laws, and import regulations (e.g., customs procedures, IMMEX program).
• Proven expertise in supply chain and logistics, with experience in importing goods under international trade agreements.
• Strong financial acumen, including experience with Mexican accounting standards (NIF) and financial software.
• Fluency in Spanish and English (both written and verbal) is required; must be fluent in English to effectively communicate with U.S. headquarters.
• Demonstrated ability to navigate government bureaucracy and maintain compliance in a regulated industry.
• Excellent leadership, communication, and problem-solving skills with a track record of building high-performing teams.

SKILLS AND COMPETENCIES

• Existing relationships with Mexican customs authorities, regulatory officials, logistics providers, and industry networks in the PPE or industrial goods sector.
• Experience in the PPE, safety equipment, or related industrial products industry.
• Familiarity with U.S.-Mexico cross-border operations and USMCA compliance.
• Proficiency in ERP systems, supply chain software (e.g., SAP, Oracle), and data analytics tools.
• Certification in international trade, supply chain (e.g., CSCP), or Mexican business law is a plus.

ADDITIONAL OFFERINGS

• Competitive salary and benefits package, including performance-based incentives.
• Opportunity to shape a new business entity and contribute to international growth.
• Support from U.S. headquarters with resources for training and development.
• A collaborative environment focused on innovation and safety.