Position Overview:

SharkNinja is the maker of class-leading Shark® vacuums and the innovative line of Ninja® kitchen appliances. As the business is enjoying rapid expansion, we are looking for an Order Management Coordinator to join the team and help deliver five-star products and services to consumers and retail partners. 

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Order Management Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.   The Order Management Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement.  He / she is an advocate for the customer and customer experience.  Fluent in both English and Spanish. 

Key Duties / Responsibilities:

•    Process all orders to send to the distribution facility for timely processing and delivery
•    Verify inventory availabilities and understand allocation
•    Collaborate with logistics: routing orders via EDI or Retailer portals
•    Pro-actively open-order files by account indicating current routing issues & actions
•    Weekly review of results with department lead and sales teams
•    Actively work to achieve on-time delivery metrics (OTIF)
•    Escalate issues and identify solutions 
•    Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
•    Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills: 

•    Strong attention to detail and accuracy
•    Ability to work autonomously
•    Excel skills - intermediate level or above
•    Strong problem solving and analytical skills
•    Ability to work well under pressure in a fast-paced environment
•    Well organized and able to multi-task
•    Strong communication skills
•    Ability to work well within a team environment
•    Focused on the outcome for the team and company

Preferred Education and Experience 

•    University degree in business, logistics or supply chain management preferred

•    2+ years of experience in a customer service or account management role

•    2+ Years of experience with Retail Majors in a B2B capacity

Business English and Spanish level is a must. 

Location: Mexico City- Santa Fe Region

Hybrid: 3 days a week in office

WHY YOU WANT THIS ROLE:

Ready to level up your media buying career with a world-class US company—all from the comfort of your home?

This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.

At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.

If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.

MUST HAVE:

• Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
• Proven ability to monitor and optimize campaign performance using data
• Strong attention to detail with a focus on executional excellence and task management
• Ability to collaborate across functions and communicate clearly in a remote work environment
• Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
• Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz

***This role will require occasional campaign monitoring after hours or on weekends, as needed.

EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns

YOUR ROLE 

Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.

OUTCOMES

• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput

COMPETENCIES

• Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
• Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
• Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
• Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
• Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
• Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
• Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
• Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

WHY YOU WANT THIS ROLE:

Ready to level up your media buying career with a world-class US company—all from the comfort of your home?

This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.

At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.

If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.

MUST HAVE:

• Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
• Proven ability to monitor and optimize campaign performance using data
• Strong attention to detail with a focus on executional excellence and task management
• Ability to collaborate across functions and communicate clearly in a remote work environment
• Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
• Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz

***This role will require occasion campaign monitoring after hours or on weekends, as needed.

EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns

YOUR ROLE 

Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.

OUTCOMES

• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput

COMPETENCIES

• Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
• Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
• Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
• Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
• Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
• Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
• Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
• Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

WHY YOU WANT THIS ROLE:

Ready to level up your media buying career with a world-class US company—all from the comfort of your home?

This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.

At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.

If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.

MUST HAVE:

• Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
• Proven ability to monitor and optimize campaign performance using data
• Strong attention to detail with a focus on executional excellence and task management
• Ability to collaborate across functions and communicate clearly in a remote work environment
• Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
• Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz

***This role will require occasion campaign monitoring after hours or on weekends, as needed.

EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns

YOUR ROLE 

Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.

OUTCOMES

• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput

COMPETENCIES

• Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
• Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
• Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
• Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
• Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
• Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
• Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
• Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

About Cobre

Cobre is Latin America's leading instant B2B payments platform. We're building the financial infrastructure that enables companies across the region to move money faster, safer, and more efficiently—whether local or international, direct or via API.

We're the first platform in Colombia enabling companies to pay both banked and unbanked beneficiaries in a single payment cycle. Our mission is to turn complex financial processes into simple experiences for fintechs, PSPs, banks, and finance teams that demand speed and control.

About the BA Program

The BA Program is designed to identify and develop the next generation of high-potential talent at Cobre. As a Junior BA, you'll work directly on high-impact projects across Product, Data, and Engineering teams, learning analytical, strategic, and technical skills while contributing to real business outcomes from day one.

We're looking for curious, analytical, and proactive individuals who want to grow fast and take ownership.

What You'll Do

Solve problems with data: You'll investigate business questions, identify the right data to use, write SQL queries to extract insights, and support your team in making data-driven decisions—even when the data isn't perfect or complete.

Drive projects forward: You'll manage your own workstreams, communicate progress and risks clearly, deliver quality work on time, and ensure your tasks ladder up to company priorities.

Build and automate: You'll identify manual processes that can be improved, leverage AI tools for analysis and problem-solving, and work closely with technical teams to document requirements and implement solutions.

Learn and grow: You'll receive mentorship from experienced team members, gain exposure to cross-functional projects, and develop skills in analytics, business strategy, and technical execution.

What We're Looking For

Must-have:

• 0–2 years of experience in analytical roles (Product, Data, Consulting, Operations, Engineering, or similar)
• Strong problem-solving abilities and structured thinking
• Basic SQL and Excel/Sheets experience—or strong willingness to learn quickly
• Experience with AI LLMs products for research, data analysis,  ideating and writing work (Claude, ChatGPT, Gemini…)
• You ask yourself how to automate a task with AI before actually doing it.
• Clear and concise communication skills in both Spanish and English
• Curiosity, proactivity, and attention to detail
• Ability to work independently while knowing when to ask for help

Nice-to-have:

• Experience with BI tools (Looker, Tableau, Sigma, Metabase)
• Basic knowledge of Python, statistics, or business modeling
• Experience with AI automation workflows like n8n or make.
• Previous experience in startups, fintechs, or fast-paced environments

What We Offer

• Above-market salary based on experience
• Opportunity to earn equity at Cobre
• Health insurance
• Ongoing mentorship and structured learning from senior team members
• Access to modern tools and AI platforms (ChatGPT, Claude, n8n, Langchain, BI tools)
• Training budget for courses and professional development
• Hybrid, 3 times/week at our offices in Bogota or CDMX
• Clear career progression within Cobre
• Collaborative, high-performance environment
• Direct exposure to Product, Data, and Engineering teams
• Opportunity to work on high-impact projects from day one

How to Apply

If you're excited to help build the future of financial infrastructure in Latin America and want to accelerate your career through hands-on learning, we'd love to meet you.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

At Nu, we're reimagining how crypto can be better.

Crypto has a complexity problem. For most people, it's still intimidating, opaque, and far from the effortless experience it could be. At Nu, we believe that's a design problem—and we're looking for someone to help us solve it.

We're hiring a Lead Product Designer to join our growing crypto team. You'll be helping shape experiences that make crypto genuinely accessible.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

The Community You Will Join:

Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. 

The Difference You Will Make:

The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world.

As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

A Typical Day: 

• Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources.
• Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses.
• Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams.
• Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams.
• Advocate for and execute new products that deliver impact for our business and users.
• Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.
• Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn
• Define goals and success with clearly measurable objectives and key results for your area.
• Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones.
• Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets.
• Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners.
• Develop and deliver engaging product demos to press, showcasing key features and functionalities.

Your Expertise:

• 10-15 years of product management experience.
• Demonstrated track record of product leadership. 
• Comfortable with doing individual contributor product management work.
• Success in building and scaling global consumer products and ecosystems that people love.
• Experience creating product messaging and delivering to customers and the media.
• Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization.
• Ability to effectively use data and perform business analysis to support product strategy/decisions.
• Capable of driving execution across teams in a fast-paced environment.
• Highly collaborative and results oriented.
• Ability and willingness to travel frequently (30-35% of the time).
• Fluency in English and at least one other local language (Spanish or Portuguese).

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco or Miami to be able to conduct their work. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.

Our Compliance Chapter

The Compliance Team has a very special role in our mission: support the company’s growth by identifying the regulatory risks that NU faces; designing and implementing controls to protect Nu from such risks; and by providing advisory to the Business on regulations and internal policies to create the best product or service that follows with these external and internal regulations and standards. 

Responsibilities assigned to you might be related to:

Research regulations and project management for its implementation. Project management related to new regulations and licensing processes.Lead efforts and align requirements towards new financial licenses.Evaluate from a compliance perspective new products and features to be launched. Keep other teams abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.Provide advisory to other teams about the regulation to establish new processes or controls.Monitor and respond to inquiries received from Regulators, Auto Regulatory bodies or Auditors.Create and update Compliance policies and procedures.Liaise and work closely with various teams to enhance systems and processes related to Compliance. Coordinate or support regulatory reviews or audits.Support in identifying regulatory gaps and tracking its implementation. 

We believe in

Entrepreneurship spirit;Exceptional team chemistry;Ownership

How We Work

You act like you own the company where you workYou are enthusiastic about building partnership with other teamsYou are willing to go the extra mile and getting involved in many areasYou challenge the status quoYou thrive in dynamic, fast-paced, results-oriented teamsYou are hungry and enjoy being constantly challenged to learn and do more

Requirements

+7 years' or above experience in regulatory compliance,  AML or regulatory areas for Banks, SOFIPO and/or Fintechs.Proven experience in filing and obtention of financial licenses such as Fintech or Bank and project management for that.Experience with CNBV & Banxico regulatory requirements for Financial Institutions.Ability to develop policies and procedures from scratch and implement them.Ability to conduct regulatory advisory and law interpretation by providing consultation to business areas as well as internal clients.Ability to tackle complex problems involving several topics/variables, such as business, regulatory, finance and product.Ability to work and lead through influence multidisciplinary teams (product, software engineering, data science, analysts and customer service).Self-starter and ability to work independently.Great team player, communication (written and verbal) and listening skills.Fluency in both English and Spanish.

Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves 
• Health and life insurance 
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

The position is based in Mexico City, Mexico

Position Summary

General Atlantic is looking to hire an experienced Analyst to join Mexico’s Investment team.

This role will have exposure to all parts of the investment process, from sourcing investment opportunities, to conducting diligence and presenting to the Investment Committee, as well as supporting the value creation initiatives in GA’s portfolio, playing an important role in the firm’s growth and success.

Responsibilities

• Building financial models and performing various financial analysis to support investment due diligence and portfolio value creation
• Drafting investment memoranda and presentation to present to General Atlantic’s investment committee
• Working with MDs/VPs and management teams to support portfolio companies
• Assisting in research and identification of investment themes and potential targets through in-depth industry research
• Perform deep proprietary research through calls with industry contacts, consultants, and other relevant parties

Qualifications

• Bachelor’s degree required
• 2-4 years of relevant experience (e.g. Investment Banking and Private Equity preferred. Consulting or Operations in addition to Investment Banking will also be considered.)
• Passionate about discovering interesting transformational up-and-coming high-growth companies
• Inquisitive personality with a strong understanding of accounting principles
• Superior financial modeling skills (ability to create and manipulate complex financial models with minimum guidance)
• Proficient with Microsoft Excel, PowerPoint, and Word
• Proactive, entrepreneurial attitude with eagerness to take on special projects
• Strong analytical abilities, creativity, thoughtful business judgment and professional maturity
• Record of outstanding professional and academic achievement
• High energy level, strong communication skills, intellectual curiosity, and a passion for investing
• Desire to collaborate with colleagues throughout the firm globally

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

Our Design Team

Nubank's mission is to fight complexity everyday to empower people. We believe that by building a truly global and diverse team we will be able to challenge the status quo and have a lasting impact on the world.

As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.

At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.

Given this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Chance of earning equity at Nu
• Extended maternity and paternity leaves 
• Health and life insurance 
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About us

Office Hours is an online platform that lets users earn income by sharing what they know. Users create knowledge profiles to accept hourly consultation requests or survey opportunities based on their professional expertise. Companies and organizations seeking unique insights can search the Office Hours marketplace to quickly find and learn from thousands of advisors on demand.

What we believe

We believe that human knowledge is the world’s most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Office Hours’ mission is to help everyone realize the value of what they know by building tools for the knowledge-sharing economy.

Our team is headquartered in San Francisco and backed by top marketplace and business operators like Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our customers include the fastest-growing digital health companies, software startups, venture capital firms, and leading consulting firms.

Summary

Our Client Solutions team is the front line for finding the right experts for our clients. As a Client Solutions Associate, you will be directly responsible for growing our network and scaling our impact by connecting our clients to the right subject matter experts, who will then share their knowledge through qualitative interviews.

This role is fast-paced and no day is the same. You will need to be hard-working, flexible, with strong client-facing communication skills. You will be part of creating and improving processes to help us do better work every day. You will work alongside our product and engineering team to translate client feedback into product improvements.

We are looking for candidates that are excited to face the successes and challenges of growing a business and developing a loyal base of users.

Responsibilities

Though no day is the same as a CSA, you can expect the job to involve:

• Client-Expert Connections: You'll identify and match experts to clients for interview-based research needs, continuously communicating with clients and experts to track the progress of these connections to ensure high-quality outcomes and client satisfaction.
• Project Creation & Ownership: Manage your clients’ research projects, from understanding their goals to recruiting and scheduling the right experts for them. Recruiting experts involves using our internal network and external channels like social media, meticulously reviewing professional profiles, reaching out to potential experts, and strategically matching them to specific project requirements.
• Project Performance Tracking: Monitor client and expert feedback on interviews to 1) drive successful research for our clients and 2) ensure our network has only high-quality, engaged experts.
• Cross-Functional Collaboration: Share insights from client and expert interactions to help product and engineering teams continuously refine the Office Hours online platform. Your frontline experience will provide critical input for user experience improvements.

This role demands strategic thinking, strong communication skills, and a proactive approach to solving projects.

Qualifications

• You are not afraid of ambitious goals
• You are a great communicator
• You are an optimist with a growth mindset
• You thrive when you truly own something
• You are an independent problem-solver
• 0-2 years of professional work experience

Bonus Points

• Prior experience working at a startup
• Prior experience in a customer success role
• Strong understanding of various professional industries and roles

Our Benefits

• Competitive salary & stock options
• Healthcare, dental, and vision coverage
• Wellness/fitness benefit
• Flexible vacation time, regular company holidays
• Company retreats (Tahoe, Maui, Mendocino, Mexico City)
• Parent-friendly, remote work, and paid family leave

Join our team and help everyone realize the true power of what they know!

Pay Transparency Notice:

Full time offers from Office Hours also include target equity + benefits (including medical, dental, vision and 401(k)).

This is a hybrid role, in our Mexico City office 2-3 times per week.

Don’t meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!