Compensation Jobs in Mexico City.
All active Compensation roles based in Mexico City.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a proactive, detail-oriented Executive Assistant to support our VP-level engineering leaders across the United States and EMEA. In this role, you’ll be a critical partner in helping our engineering executives stay focused on strategic initiatives by managing the operational and administrative details that keep everything running smoothly. You’ll thrive in a fast-paced, high-tech environment where precision, discretion, and adaptability are key.
What you will be doing
- Provide daily administrative support to engineering VPs, including calendar management, travel coordination, and expense reporting.
- Prepare meeting agendas, presentations, and materials for engineering leadership meetings; attend virtual meetings to capture notes and track action items.
- Coordinate meetings and virtual events across global time zones, ensuring seamless logistics and follow-through.
- Collaborate with other executive assistants and cross-functional teams to support company-wide initiatives and communications.
- Assist with special projects, data analysis, and research assignments related to engineering operations.
- Create purchase orders and manage vendor invoicing for engineering-related services.
- Serve as a backup for other administrative functions and provide coverage as needed.
We're excited if you have
- 7+ years of experience as an executive assistant, with a strong track record supporting engineering or technical leadership.
- Experience working apart from leaders; and experience working with US based companies.
- Exceptional organizational skills and the ability to manage multiple priorities in a fast-moving environment.
- Excellent written and verbal communication skills, including professional email and document drafting.
- High level of discretion and confidentiality when handling sensitive information.
- Strong problem-solving skills and a proactive mindset—able to anticipate needs and take initiative.
- Comfort working independently and collaboratively across remote teams and time zones.
- Advanced proficiency in Outlook, Microsoft Office, and calendar management tools.
- Experience in a high-tech or engineering organization is highly preferred.
#LI-SS1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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Apply to Roku
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.
About the Role:
Campaign Delivery:
- Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Mexico, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
- Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.
Client Services:
- Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.
Creative Strategy:
- Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
- Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
- Source and scout potential suppliers.
Production:
- Lead and get involved with branded shoots both locally and nationally.
- Feature in video content as on-screen talent when required.
Reporting and Analysis:
- Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
- Find and implement solutions when results need improving.
Market Knowledge:
- Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
- Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.
Team Collaboration:
- Actively participate in regular team meetings and brainstorms.
- Provide guidance and support to junior team members as needed.
About You:
- 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
- Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
- Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
- Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
- Deep knowledge of the global media, advertising, and social landscape.
- A genuine passion for branded content and innovative, out-of-the-box ideas.
- Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
- Impeccable attention to detail and a commitment to accuracy.
- A proactive, confident self-starter who thrives in new and challenging situations.
- Natural problem-solver with a collaborative and team-oriented approach.
- Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
- Fluency in English is essential.
- Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in the heart of the city, with possible travel across our markets
- Responsibility from day one and professional and personal growth
- Great work environment with a fun, international team of talented people to work with!
- Health insurance
- Fondo de Ahorro
- Gympass membership
- 20 days annual leave
#LI-Hybrid #LI-CM1 #LI-Fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as our next fully remote Payroll Analyst II in Mexico!
About the job
Twilio is looking for a talented and results driven person who is passionate about US Payroll and who lives the Twilio Magic.
They also have outstanding communication skills, both written and verbal, and the ability to advocate for a position while maintaining a collaborative, and open-minded approach. Someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, has zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role, you’ll:
- Support multi-state US biweekly payroll processing using Workday.
- Serve as back up support for Americas payroll processing.
- Knowledge of federal, state and local legislation related to payroll and garnishments.
- Follow standard processes and controls to ensure continuous compliance.
- Effectively collaborate with the other US Payroll team members to complete biweekly audits ensuring all transactions are processed and reported timely and accurately.
- Monitor the report of inactive employees on a daily basis to process off cycles as necessary, ensuring compliance with state final pay requirements.
- Maintain relationships with key stakeholders and provide support and input when required.
- Deliver excellent employee experience in relation to ServiceNow queries within established SLAs.
- Understand employment tax requirements relating to compensation and benefits.
- Help maintain documentation of all payroll SOPs ensuring consistent and accurate processes.
- Assist with annual preparation of W2s.
- Adhere to all legal and internal deadlines.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3+ years of experience processing payroll for the US.
- Previous Workday Payroll processing experience.
- Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act.
- Discipline and ability to meet tight deadlines, and prioritize competing workloads.
- Very strong analytical and problem-solving skills while keeping customer experience top of mind.
- Strong verbal and written communication skills in English (Advanced or Bilingual).
Desired:
- CPP or FPC Certification preferred.
- Experience processing payroll for Canada, Mexico or Colombia is a plus.
- Previous Equity Processing experience preferred.
Location
This role will be remote, and based in Mexico City.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Director HRBP - LATAM
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Director, HR Business Partner – LATAM
Location:
Mexico City, Mexico (Hybrid)
About Us
SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by our two trusted global brands, Shark and Ninja, we have a proven track record of bringing disruptive innovation to market—entering and redefining categories through bold thinking and consumer-first design.
Headquartered in Needham, Massachusetts (Greater Boston), with more than 4,100 associates globally, SharkNinja products are sold at key retailers, online and offline, and through distributors worldwide.
LATAM represents a critical and rapidly expanding growth region for SharkNinja. As we scale across Mexico and additional markets in Central America, South America, and the Caribbean, we are building the people infrastructure to support sustainable, high-performance growth.
Role Summary
The Director, HRBP – LATAM will serve as the senior People & Culture leader for SharkNinja’s growing Latin America organization. Based in Mexico City and reporting to the VP, Commercial + HRBPs located at SharkNinja headquarters in Greater Boston, MA, this role will support Mexico as well as additional current and future markets across Central America, South America, and the Caribbean region.
This leader will build and execute a scalable regional people strategy aligned to aggressive commercial growth plans. The role requires balancing global alignment with local market realities—ensuring strong organizational design, workforce planning, leadership development, and cultural integration across a multi-country footprint.
At SharkNinja, friction fuels innovation. This role demands a strategic thinker with a bias for action, strong cross-cultural capability, and the courage to challenge assumptions in order to build agile, high-performing teams across LATAM.
Key Responsibilities
Regional Strategic Partnership – LATAM
- Serve as the senior HR leader supporting LATAM (e,g, Commercial and other cross functional teams) operations across Mexico and expanding markets in Central America, South America, and the Caribbean.
- Partner with regional leadership to enable growth, new market entry, distributor expansion, and commercial scaling.
- Act as the bridge between LATAM leadership and U.S.-based headquarters, ensuring alignment with global strategy while tailoring execution locally.
- Translate enterprise HR frameworks into practical, compliant, and culturally relevant solutions across multiple countries.
Organizational Effectiveness & Growth Enablement
- Diagnose organizational needs and design structures that enable agility, accountability, and performance.
- Lead workforce planning aligned to revenue targets and market expansion.
- Drive change management initiatives tied to new country launches, evolving operating models, and scaling commercial teams.
Talent Strategy & Leadership Development
- Develop and implement strategies to attract, retain, and develop top commercial talent across LATAM markets.
- Lead succession planning and leadership capability building.
- Partner with Talent Acquisition to build diverse and competitive talent pipelines in emerging markets.
Culture & Engagement
- Champion a high-performance, inclusive culture aligned with SharkNinja’s success drivers.
- Foster a mindset of ownership, urgency, and continuous improvement across the region.
- Design engagement strategies that resonate across diverse cultural contexts within LATAM.
Compliance & HR Operations
- Ensure compliance with Mexico labor law and applicable employment regulations across LATAM markets.
- Partner with HR Centers of Excellence (Compensation, Total Rewards, Talent, DEI, Learning) to deliver integrated and seamless people solutions.
- Provide expert guidance on employee relations, policy governance, and risk mitigation.
Data & Analytics
- Leverage workforce analytics to anticipate talent needs and inform business decisions.
- Identify trends, risks, and opportunities across markets and convert insights into action.
- Provide regular regional updates and strategic recommendations to Boston-based leadership.
Qualifications
Experience
- 10+ years of progressive HR experience, including 5+ years in strategic HRBP roles supporting commercial or growth-focused organizations.
- Experience supporting multi-country LATAM operations preferred.
- Demonstrated success driving organizational design, workforce planning, and change management initiatives.
- Strong knowledge of Mexico labor law; familiarity with broader LATAM employment frameworks highly desirable.
- Experience operating within a global organization with U.S.-based leadership.
- Proven ability to influence business decisions through data and workforce insights.
Education
- Bachelor’s degree in Human Resources, Business Administration, or related field required.
- Master’s degree or HR certification preferred.
Language Requirements
- Fluent bilingual proficiency in English and Spanish (required).
- In addition to English and Spanish, Portuguese proficiency is strongly preferred to support future growth in Portuguese-speaking markets.
Core Competencies
- Strategic influence across geographies
- Cross-cultural leadership and regional fluency
- Organizational design and growth enablement
- Strong executive communication and stakeholder management
- Analytical, data-driven decision-making
- Adaptability and comfort operating in high-growth environments
Travel
Travel required within Mexico and across LATAM markets, with periodic travel to SharkNinja headquarters in Greater Boston, MA and/or other key SharkNinja corporate hubs.
Diversity, Equity & Inclusion
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. We are committed to building a diverse workforce and fostering an inclusive environment where every associate can thrive. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, age, or any other characteristic protected by applicable law.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure, with a strong and required focus on macOS support. You will be responsible for providing hands-on technical support to internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise supporting macOS devices at both the OS and hardware level is essential to success in this role and will directly contribute to the effectiveness of the Global Service Desk (GSD) and the company as a whole.
This role is 100% onsite in Mexico City, MX.
KEY RESPONSIBILITIES:
- Serve as the first point of contact for Global Service Desk (GSD) support via ITSM tools, Slack channels, and in‑office walk‑ups
- Manage the laptop replacement queue, primarily supporting MacBook devices
- Provide hands-on troubleshooting and user support for macOS hardware, operating system, and applications
- Perform MacBook imaging, setup, rebuilds, and OS installs for new and existing employees
- Execute macOS recovery and restore workflows for both Intel-based and Apple Silicon (M1/M2/M3) MacBooks, including use of Apple Configurator 2 where required
- Monitor and action assigned Jira/ITHELP queues and follow standard escalation and ticket-handling procedures
- Provision and deprovision software and access within role-based constraints
- Administer Slack and Google Workspace (within role access limits)
- Maintain assigned office workstations for peripheral testing, hardware swaps, and technical readiness
- Adhere to documented SOPs, security standards, and company IT policies
- Provide additional IT/helpdesk support as needed
REQUIRED CRITERIA:
- 3–6+ years of experience in a Helpdesk, Desktop Support, or Technical Support role
- Strong, hands-on macOS experience is REQUIRED
- Proven ability to support macOS in an enterprise environment, including:
- Clear understanding of Intel vs. Apple Silicon Mac architecture
- Experience performing OS recovery, restores, and device rebuilds on both platforms
- Familiarity with Apple Configurator 2, DFU mode, and Apple Silicon restore processes
- Experience supporting laptop hardware, and endpoint applications
- Strong problem-solving skills and a customer-focused approach
- Ability to communicate clearly and professionally in a corporate environment
- Ability to work independently and collaboratively in a fast-paced support environment
- Familiarity with ITSM tools and ticketing systems (Jira preferred)
- Technical certification or Bachelor’s degree in an IT-related field preferred
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-AM1
#Onsite
#INDHP
Ready to apply?
Apply to EOS
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure, with a strong and required focus on macOS support. You will be responsible for providing hands-on technical support to internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise supporting macOS devices at both the OS and hardware level is essential to success in this role and will directly contribute to the effectiveness of the Global Service Desk (GSD) and the company as a whole.
This role is 100% onsite in Mexico City, MX.
KEY RESPONSIBILITIES:
- Serve as the first point of contact for Global Service Desk (GSD) support via ITSM tools, Slack channels, and in‑office walk‑ups
- Manage the laptop replacement queue, primarily supporting MacBook devices
- Provide hands-on troubleshooting and user support for macOS hardware, operating system, and applications
- Perform MacBook imaging, setup, rebuilds, and OS installs for new and existing employees
- Execute macOS recovery and restore workflows for both Intel-based and Apple Silicon (M1/M2/M3) MacBooks, including use of Apple Configurator 2 where required
- Monitor and action assigned Jira/ITHELP queues and follow standard escalation and ticket-handling procedures
- Provision and deprovision software and access within role-based constraints
- Administer Slack and Google Workspace (within role access limits)
- Maintain assigned office workstations for peripheral testing, hardware swaps, and technical readiness
- Adhere to documented SOPs, security standards, and company IT policies
- Provide additional IT/helpdesk support as needed
REQUIRED CRITERIA:
- 3–6+ years of experience in a Helpdesk, Desktop Support, or Technical Support role
- Strong, hands-on macOS experience is REQUIRED
- Proven ability to support macOS in an enterprise environment, including:
- Clear understanding of Intel vs. Apple Silicon Mac architecture
- Experience performing OS recovery, restores, and device rebuilds on both platforms
- Familiarity with Apple Configurator 2, DFU mode, and Apple Silicon restore processes
- Experience supporting laptop hardware, and endpoint applications
- Strong problem-solving skills and a customer-focused approach
- Ability to communicate clearly and professionally in a corporate environment
- Ability to work independently and collaboratively in a fast-paced support environment
- Familiarity with ITSM tools and ticketing systems (Jira preferred)
- Technical certification or Bachelor’s degree in an IT-related field preferred
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-AM1
#Onsite
#INDHP
Ready to apply?
Apply to EOS
Technical Support Engineer
This role focuses on helping customers succeed with Smartly’s platform by resolving complex technical issues and improving overall product experience. You will work closely with Product and Engineering to investigate problems, support new feature rollouts, and ensure customers can rely on Smartly in their day-to-day operations. Your work directly impacts customer satisfaction and product quality.
What You Will Do
- Provide timely, high-quality technical support to customers using the Smartly platform
- Troubleshoot and resolve complex technical issues, including bugs and performance concerns
- Act as a liaison between customers, Product, and Engineering to ensure clear communication and effective resolution
- Reproduce, analyze, and document bugs, ensuring accurate prioritization and escalation
- Manage critical customer escalations with urgency and clear communication
- Develop expertise in marketing APIs (Meta, Google, TikTok, Snapchat, Pinterest) and Smartly’s platform
- Contribute to product improvements by sharing customer feedback and recurring issues
- Support product launches (Alpha/Beta) and help validate new features
- Mentor team members and contribute to internal documentation and knowledge sharing
What We Are Looking For
- Strong experience in technical support within a customer-facing environment, ideally in SaaS
- Proven troubleshooting and problem-solving skills, including root cause analysis
- Hands-on experience with SQL and JSON
- Familiarity with REST APIs, HTTP fundamentals, and web application architecture
- Ability to replicate, document, and escalate technical issues clearly and effectively
- Strong written and spoken communication skills in English
- Comfortable working independently and navigating ambiguous situations
- Availability to work Americas hours
What We Offer You
At Smartly, we offer a place where you can advance your career. Here, you'll find:
An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!
Apply Now and Build Your Future with Smartly!
Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together
#LI-HYBRID
About Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Ready to apply?
Apply to SmartlyAt Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.
Key responsibilities:
- Identify and pursue new business opportunities within the Central America LATAM market
- Build and maintain strong relationships with prospective and existing clients
- Conduct product demonstrations and presentations to showcase the value of Braze’s solutions
- Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region
- Negotiate contracts and close deals to meet or exceed sales targets
- Provide feedback to the product team based on client needs and market trends
- Stay up-to-date with industry trends and the competitive landscape in the LATAM market
WHO YOU ARE
- Bachelor’s degree in Business, Marketing, or a related field
- 5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of customer engagement strategies and digital marketing
- Excellent communication and presentation skills in Spanish, English and Portuguese
- Ability to work independently and as part of a team in a fast-paced environment
- Willingness to travel as needed within the Central America LATAM region
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Customer Experience Agent
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About the Role - Customer Experience Agent at DoorDash!
We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Representatives will report to the Marketplace Live Operations Supervisor.
Note: We are a 24 hour/365 day operation. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.
Job Highlights:
- Full-time position
- Weekly pay (every Friday)
- Direct contract with DoorDash
Compensation and Bonuses:
- Base salary: $15,000 MXN monthly
- Monthly wellness bonus: $1,000 MXN
- Monthly grocery vouchers: $1,000 MXN
- Performance bonus: Up to $3,750 MXN
Additional Benefits:
- Paid personal days in addition to legally mandated vacation days
- Work-from-home equipment provided
- Life insurance
- Aguinaldo: 15 days
- Savings fund: 10%
Social Security and Medical Coverage:
- IMSS
- Ambulance service: 5 free events
- Medical assistance at home: 2 free events, subsequent services at preferential costs
- 24/7 medical orientation: Free phone consultations year-round
- Psychological assistance: Free initial consultation, preferential rates for additional sessions
- Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM
- Home nursing services
- Dental assistance and vision care program
You're excited about this opportunity because you will...
- Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.
- Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes
- Demonstrate effective communication skills and relationship-building.
- Excel at Quality! We want to be the best Customer Experience Company out there!
We're excited about you because...
- You have at least 1 year of experience troubleshooting customer issues using email, phone, and chat.
- You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have experience in a fast-paced customer service role and are resilient in an ever-changing environment.
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone.
- You are a highly-motivated individual that works well in a team environment.
- You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email
- You are customer-centric and you love helping people.
- You have high emotional intelligence and you are great at building relationships.
- You are very organized--you can juggle both issue resolution & concise communication.
- You have experience maintaining a high level of professionalism.
Why You’ll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Customer Support Representative, Bilingual
Share this job
About the Role
We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Representatives will report to the Marketplace Live Operations Supervisor.
Note: We are a 24 hour/365 day operation. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.
Job Highlights:
- Full-time position
- Weekly pay (every Friday)
- Direct contract with DoorDash
Compensation and Bonuses:
- Base salary: $15,000 MXN monthly
- Monthly wellness bonus: $1,000 MXN
- Monthly grocery vouchers: $1,000 MXN
- Performance bonus: Up to $3,750 MXN
Additional Benefits:
- Paid personal days in addition to legally mandated vacation days
- Work-from-home equipment provided
- Life insurance
- Aguinaldo: 15 days
- Savings fund: 10%
Social Security and Medical Coverage:
- IMSS
- Ambulance service: 5 free events
- Medical assistance at home: 2 free events, subsequent services at preferential costs
- 24/7 medical orientation: Free phone consultations year-round
- Psychological assistance: Free initial consultation, preferential rates for additional sessions
- Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM
- Home nursing services
- Dental assistance and vision care program
You're excited about this opportunity because you will...
- Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction.
- Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes
- Demonstrate effective communication skills and relationship-building.
- Excel at Quality! We want to be the best Customer Experience Company out there!
We're excited about you because...
- You have at least 1 year of experience troubleshooting customer issues using email, phone, and chat.
- You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
- You have experience in a fast-paced customer service role and are resilient in an ever-changing environment.
- You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone.
- You are a highly-motivated individual that works well in a team environment.
- You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email
- You are customer-centric and you love helping people.
- You have high emotional intelligence and you are great at building relationships.
- You are very organized--you can juggle both issue resolution & concise communication.
- You have experience maintaining a high level of professionalism.
Why You’ll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Elite 0.5%
Share this job
About the Team
As one of DoorDash’s core teams, the Customer Experience Team ensures that when there are bumps in the last mile, there’s always someone there to help make things right. Our team manages DoorDash’s day-to-day customer operations, with the ultimate goal of growing the business by delivering on our promise of excellence and value. The team is responsible for supporting teammates with questions for phone calls and casework on a day-to-day basis to ensure appropriate workflows are used and finding solutions to ensure a stellar customer experience. Teammates can expect to use multiple means of communication to help educate our teammates which include but are not limited to Slack, Zoom and SME phone lines. The team is supporting all content and occupancy-related concerns a teammate has by following standard processes plus, escalating issues in which workflows do not exist.
About the Role
As an Elite 0.5% Customer Support Agent, you will be part of a team that consistently delivers a superior customer experience to our most discerning customers—VIP and Elite CX. This role requires a unique combination of empathy, adaptability, and strong problem-solving skills. You will interact with customers in real time, ensuring efficient, friction-free resolutions while maintaining a warm, personable tone that reflects our brand's values.
You will receive specialized training to support your development into an Elite agent, where you’ll learn best-in-class techniques for handling complex issues, improving customer satisfaction, and driving business results.
You’re excited about this opportunity because you will…
- Enjoy working cross-functionally across different departments to get issues resolved.
- Have a passion for guiding others to find solutions versus telling them the answer.
- Track and trend data that can be leveraged to improve the department’s performance by providing knowledge-based training
- Take ownership of complex cases and are empowered to find a resolution
- Help with occupancy by reviewing AUX codes to ensure efficient staffing throughout the day.
- Review teammate cases to identify opportunities for improvement
- Setting your peers up for success by sharing the end of shift reporting to arm them with trends for call drivers, known issues, or bugs plus any other necessary information.
- Untap your leadership potential by helping to guide and support others and build the skills for your own future development.
- Learn and stay up to date with correct processes, policies, and changes that will impact teammates and customers.
- Partner with stakeholders to improve our products, services, processes, and policies
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes for our customers and agents
We’re excited about you because…
- Deliver Exceptional Experiences: You’ll be part of an exclusive Elite 0.5% Team dedicated to providing the highest level of service to our most valued customers—ensuring each interaction is empathetic, efficient, and exceeds expectations. Your work will directly impact customer satisfaction, fostering long-term loyalty and turning Elite CX into advocates for DoorDash.
- Grow Through Continuous Learning: You will receive specialized training, including our Elite Refresher Course, which equips you with proven techniques from top agents to refine your communication skills, problem-solving, and empathy. As you progress, you’ll engage in shadowing and coaching sessions, learning from the best in the business and applying those insights to make every customer feel heard and valued.
- Be Part of a High-Performance Team: The Elite 0.5% Team sets the gold standard for customer support, and you’ll collaborate with top agents to refine your skills and stay on the cutting edge of service excellence. By participating in roundtables and peer learning, you’ll continuously evolve as you share best practices and improve together.
- Make a Real Impact on KPIs: Your success in this role will directly contribute to DoorDash’s growth. By providing friction-free resolutions to Elite CX, you'll help boost DWR, reduce response times, and improve FCR, all of which directly impact revenue and customer retention.
- Shape the Elite CX Experience: This is not just about answering questions—it’s about making a lasting impression. You'll be empowered to create "Golden Chats" that showcase your ability to adapt to the unique needs of Elite CX, blending your skills and knowledge with a natural, authentic communication style.
- Elevate Your Career: As you consistently meet and exceed performance expectations, you’ll have the chance to grow in your role, whether that means taking on more complex cases or moving into leadership opportunities. This is a place where your willingness to learn and drive for excellence will be recognized and rewarded
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learners - Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Global Advocate
Share this job
About the Team
As one of DoorDash’s core teams, the Customer Experience Team ensures that when there are bumps in the last mile, there’s always someone there to help make things right. Our team manages DoorDash’s day-to-day customer operations, with the ultimate goal of growing the business by delivering on our promise of excellence and value. The team is responsible for supporting teammates with questions for phone calls and casework on a day-to-day basis to ensure appropriate workflows are used and finding solutions to ensure a stellar customer experience. Teammates can expect to use multiple means of communication to help educate our teammates which include but are not limited to Slack, Zoom and SME phone lines. The team is supporting all content and occupancy-related concerns a teammate has by following standard processes plus, escalating issues in which workflows do not exist.
About the Role
As an Elite 0.5% Customer Support Agent, you will be part of a team that consistently delivers a superior customer experience to our most discerning customers—VIP and Elite CX. This role requires a unique combination of empathy, adaptability, and strong problem-solving skills. You will interact with customers in real time, ensuring efficient, friction-free resolutions while maintaining a warm, personable tone that reflects our brand's values.
You will receive specialized training to support your development into an Elite agent, where you’ll learn best-in-class techniques for handling complex issues, improving customer satisfaction, and driving business results.
You’re excited about this opportunity because you will…
- Enjoy working cross-functionally across different departments to get issues resolved.
- Have a passion for guiding others to find solutions versus telling them the answer.
- Track and trend data that can be leveraged to improve the department’s performance by providing knowledge-based training
- Take ownership of complex cases and are empowered to find a resolution
- Help with occupancy by reviewing AUX codes to ensure efficient staffing throughout the day.
- Review teammate cases to identify opportunities for improvement
- Setting your peers up for success by sharing the end of shift reporting to arm them with trends for call drivers, known issues, or bugs plus any other necessary information.
- Untap your leadership potential by helping to guide and support others and build the skills for your own future development.
- Learn and stay up to date with correct processes, policies, and changes that will impact teammates and customers.
- Partner with stakeholders to improve our products, services, processes, and policies
- Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes for our customers and agents
We’re excited about you because…
- Deliver Exceptional Experiences: You’ll be part of an exclusive Elite 0.5% Team dedicated to providing the highest level of service to our most valued customers—ensuring each interaction is empathetic, efficient, and exceeds expectations. Your work will directly impact customer satisfaction, fostering long-term loyalty and turning Elite CX into advocates for DoorDash.
- Grow Through Continuous Learning: You will receive specialized training, including our Elite Refresher Course, which equips you with proven techniques from top agents to refine your communication skills, problem-solving, and empathy. As you progress, you’ll engage in shadowing and coaching sessions, learning from the best in the business and applying those insights to make every customer feel heard and valued.
- Be Part of a High-Performance Team: The Elite 0.5% Team sets the gold standard for customer support, and you’ll collaborate with top agents to refine your skills and stay on the cutting edge of service excellence. By participating in roundtables and peer learning, you’ll continuously evolve as you share best practices and improve together.
- Make a Real Impact on KPIs: Your success in this role will directly contribute to DoorDash’s growth. By providing friction-free resolutions to Elite CX, you'll help boost DWR, reduce response times, and improve FCR, all of which directly impact revenue and customer retention.
- Shape the Elite CX Experience: This is not just about answering questions—it’s about making a lasting impression. You'll be empowered to create "Golden Chats" that showcase your ability to adapt to the unique needs of Elite CX, blending your skills and knowledge with a natural, authentic communication style.
- Elevate Your Career: As you consistently meet and exceed performance expectations, you’ll have the chance to grow in your role, whether that means taking on more complex cases or moving into leadership opportunities. This is a place where your willingness to learn and drive for excellence will be recognized and rewarded
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learners - Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Sr. Customer Support Representative, Bilingual
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About the Team
As one of DoorDash's core operations teams, Customer Experience and Support Ops, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
About the Role
We are looking for a Merchant Experience Partner to partner with our high value merchants for a respective book of business to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Support team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a new program to shape support as a differentiator in the marketplace through high-quality, white-glove service.
Job Highlights:
- Full-time position
- Weekly pay (every Friday)
- Direct contract with DoorDash
Compensation and Bonuses:
- Base salary: $18,000 MXN monthly
- Monthly wellness bonus: $1,000 MXN
- Monthly grocery vouchers: $1,000 MXN
- Performance bonus: Up to $5,000 MXN
Additional Benefits:
- Paid personal days in addition to legally mandated vacation days
- Work-from-home equipment provided
- Life insurance
- Aguinaldo: 15 days
- Savings fund: 10%
Social Security and Medical Coverage:
- IMSS
- Ambulance service: 5 free events
- Medical assistance at home: 2 free events, subsequent services at preferential costs
- 24/7 medical orientation: Free phone consultations year-round
- Psychological assistance: Free initial consultation, preferential rates for additional sessions
- Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM
- Home nursing services
- Dental assistance and vision care program
You're excited about this opportunity because you will…
- Collaborate and troubleshoot on important issues for Merchants for a respective book of business, including but not limited to payment issues, portal issues, menu updates, and other advanced support issues
- Build relationships with Merchant partners by being main contact and expert for our high revenue Merchants for their support operations
- Promote retention and overall Merchant success through service and proactive outreach via phone, email or zoom call
- Prioritize and escalate issues in partnership with our teams
- Develop an expertise in how DoorDash's systems and resources work, and how to use them to promote positive outcomes for our Merchants
- Validate and track Merchant feedback to inform updates to our products and tools
We're excited about you because…
- 3 or more years of experience with account management, customer support, hospitality or in related field
- B2 English level or higher
- High School Degree or GED required. Bachelor’s degree preferred.
- Knowledge of Salesforce (or other CRM software), and the ability to view and interpret dashboards.
- Basic proficiency with Microsoft Suite and G Suite
- Basic knowledge of excel tools and formatting functionality.
- Experience with SQL is a plus
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
- You excel at building relationships
- You excel at determining prioritization
- You're creative
- You love thinking about new opportunities for process improvement
Why You'll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day.
- We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
- We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation packages and comprehensive health benefits.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Associate Broadcast Producer, LATAM (Bilingual - Spanish/English)
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Get to know The Pokémon Company International
The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.
Learn more online at corporate.pokemon.com and pokemon.com.
Note: Please include an English version of your resume with your application
Get to know the role
-
Job Title: Associate Broadcast Producer – Latin America
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Job Summary: Provides direction, creative development, and management of global live broadcasted competitions in Latin America. The broadcast producer will look after the full vertical of a show supporting competitions and products across one or more of Pokémon’s organized play and esport programs.
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FLSA Classification (US Only): Exempt
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People Manager: No
What you’ll do
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Lead live broadcast productions for Organized Play and esports in Pokémon TCG, Pokémon VGC & Pokémon GO ensuring projects remain on track and on budget.
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Manage the workflow of Pokémon Latin America Regional live events such as Run of Show, Talent Selection, Segment Creation, etc
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Work with on Talent Manger on Talent Development and Growth for the Latin America Region
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Create and manage production schedules and deliverables, including project budgets, ensuring on time delivery of assets and successful execution of Pokémon Latin America Regional shows in person.
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Work with internal teams on properly telling the story of the Pokémon Championships, including Worlds.
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Develop and manage broadcast schedules in coordination with internal and external stakeholders and vendors.
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Regularly communicate all pertinent broadcast information with internal stakeholders and cross functional teams to ensure Pokémon Latin America Regional broadcasts meet brand, legal, and game standards, by market and distribution platform.
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Be a resource for new ideas, responsible for creative ideas and execution that lead to increased production value of Pokémon Latin America Regional live events and broadcasts.
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Investigate, propose, and implement new broadcast technology improving the viewer experience.
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Oversee onsite execution of Pokémon TCG, Pokémon VG & Pokémon GO live broadcast initiatives including domestic and international travel.
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Help clear interdepartmental dependencies to keep production moving.
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Track performance, create regular reports, and provide analysis and insights based upon broadcast metrics.
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Adhere to the quality level set by the Pokémon Events & Broadcasts team.
What you’ll bring
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Bilingual proficiency in Spanish and English required. Portuguese not required but a plus.
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Three (3) to Five (5) years of related professional experience.
-
Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
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Past experience working on a production line for a live broadcast.
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Familiarity with Pokémon products, especially TCG, VGC & GO.
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Familiarity with the Pokémon TCG, VGC & GO Community, including tournament meta and top players.
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Expert knowledge of live competition show flow and common tournament formats including single elimination, double elimination, swiss, round robin, and multi-phased events.
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Expert in streaming and video-on-demand platforms including Twitch, YouTube, Facebook, Twitter, Instagram as well as software solutions to facilitate streaming such as xSplit and OBS.
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Advanced knowledge of Adobe Suite of products to support livestream creative and video.
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Proficiency in Microsoft office suite.
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Experience managing live broadcast productions including contracting for production vendors and talent negotiation.
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Experience designing/concepting overlays, scripts, run-of-shows, videos, talking points, story boards, and other assets to facilitate competitive broadcasts.
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Experience supporting at least 200 hours of live broadcasts.
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Experience with onsite production support of at least 15 live broadcasts.
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While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.
#LI-PS #LI-Hybrid
How you’ll be successful
- Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
- Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect
- An innovative culture driven by impact, delivering meaningful outcomes.
- Company events that celebrate the spirit of Pokémon.
- Competitive cash-based compensation programs.
- 100% employer-paid healthcare premiums for you.
- Generous paid family leave.
- Employer-paid life insurance.
- Employer-paid long and short-term income protection insurance.
- US Employees: 401k Employer Matching.
- UK/IRE/MX Employees: Pension Employer Contributions.
- Fitness reimbursement.
- Commuter benefit.
- LinkedIn learning.
- Comprehensive relocation package for certain roles.
- Hybrid work environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.
Ready to apply?
Apply to The Pokémon Company International
Software Engineer, Platform - Mexico City, Mexico
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
- Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
- Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
- Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience
An Ideal Candidate Should Have
- Proven experience in backend development: TS/Node (required)
- Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
- Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
- Preferred: Experience with Docker and containerized deployments
- Preferred: Proficiency in deploying high availability applications on Kubernetes
What We Offer
- A dynamic environment where your contributions shape the company and its products
- A team that values innovation, intuition, and drive
- Autonomy, fostering focus and creativity
- The opportunity to have a significant impact in a revolutionary industry
- Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
- The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
- An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
At Fever, our Accounting team keeps finances accurate, compliant, and transparent. We define financial parameters, resolve compliance issues, and develop better tools to manage and report data. Partnering with teams like Legal, Operations, and Brand Partnerships, we ensure every project is accounted for and every number tells the right story.
Join us if you want to ensure financial excellence, useinnovative reporting tools, and provide the transparent insights that support our rapid global growth.
The Role
We’re looking for an amazing Accounting Manager with specialized experience in the Latin American market to join our HQ team. You are super organized, proactive, and ready to contribute to a fast-paced company.
You will be responsible for the full accounting global scope, with a specific focus on our LATAM subsidiaries, with a mission to improve tools, ensure compliance, and elevate the quality of accounting processes. You will report directly to the Head of Accounting.
What You’ll Do
- LATAM Operations: Manage and ensure all accounting operations for the group's entities, with direct oversight of flows and compliance in Latin American markets.
- Closing & Reporting: Review and close monthly and annual accounts, participating in the estimation of provisions (deferred revenue, depreciation) ensuring adherence to both local standards and group reporting policies.
- Process Implementation: Implement new accounting processes and secure flows to scale our operations efficiently across the Atlantic.
- Internal Control: Develop internal controls and assist with external and internal audits, acting as the main point of contact for local LATAM compliance matters.
- Projects: Participate in ad-hoc projects such as the development of the Navision ERP and the optimization of financial tools
Who You Are
- Education: You have a Master’s degree in Accounting, Finance, or a related field (Business School or University).
- Valuable: You hold a professional accounting certification (CPA / Contador Público). Preference for certified in Colombia (Tarjeta Profesional) or Mexico (Cédula Profesional / CPC).
- You have a minimum of 2-3 years of experience in a Big Four company.
- At least 1 year of experience as an Accounting Manager or Supervisor.
- Proven experience managing or auditing accounting operations specifically in Latin America, with deep knowledge of local regulations and statutory requirements in the region.
- Languages: You are fluent in English (professional working proficiency) and are a native/bilingual Spanish speaker.
- Soft Skills: You have strong ownership, are meticulous, and can handle multiple topics with competing deadlines.
- Tech Stack: You are familiar with Excel. Knowledge of Navision (Microsoft Dynamics) or similar ERPs is a big plus. generally, you are comfortable implementing and using software solutions.
- Leadership: You possess strong people management skills and a collaborative mindset.
Why You’ll Love It Here
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid, with possible travel across our markets
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- English Lessons
- Gympass Membership
- Possibility to receive in advance part of your salary by Payflow
- We have free snacks, drinks and fruit at the office!
Location: This role is located in Fever’s HQ in Madrid. Although we can be flexible with timing, you will be expected to relocate here if currently living elsewhere.
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role:
We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
Key Responsibilities
1. End-to-End Ownership of Complex Events
- Lead the operational strategy of large-scale, high-complexity events
- Own projects from early planning stages through execution
- Ensure delivery meets both partner expectations and internal standards
2. Operational Strategy & Design (0→1)
- Translate partner needs into scalable operational models
- Design processes, workflows, and tools from scratch when needed
- Define how the event should be run — not just how to execute it
3. Problem Solving in Ambiguous Environments
- Break down complex, undefined problems into actionable plans
- Anticipate operational risks and design mitigation strategies
- Make decisions with incomplete information
4. Cross-functional Leadership
- Work closely with Sales, Originals, Product, and local Operations teams
- Align multiple stakeholders around a clear execution plan
- Act as the main operational point of contact for key partners
5. Execution Oversight
- Ensure that designed solutions are effectively implemented on the ground
- Support local teams in executing complex setups
- Step in when needed to unblock critical issues
What Success Looks Like:
- Complex events are delivered without relying on existing playbooks
- New operational models are designed, tested, and reused
- Partners see Fever as a strategic operator, not just an executor
- Ambiguity is reduced through clear structure and decision-making
- Projects move forward without constant supervision or escalation
About You:
Experience
- 2–5 years of experience in:
- Top-tier consulting (MBB or similar), OR
- Strategy & Operations roles in high-growth companies
- Proven experience solving complex, ambiguous problems
- Experience leading projects end-to-end
Skills & Mindset
- Structured problem solver: you break down complexity into clear actions
- Builder mentality: you create solutions where none exist
- High ownership: you operate independently with minimal guidance
- Strategic + execution balance: you can design and implement
- Strong stakeholder management: you influence without authority
Nice to Have
- Experience in operational environments (logistics, marketplaces, large-scale ops)
- Exposure to live events or large-scale physical operations
- Analytical skills (Excel, SQL) are a plus
Languages
- Fluent English required
What We Offer:
- Ownership of the most complex and strategic projects in the company
- High visibility and direct exposure to senior leadership
- The opportunity to build operations from scratch at global scale
- A fast-paced environment with real autonomy and impact
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
- Wellhub
- English Lessons
- We have free food, drink and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role:
We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
Key Responsibilities
1. End-to-End Ownership of Complex Events
- Lead the operational strategy of large-scale, high-complexity events
- Own projects from early planning stages through execution
- Ensure delivery meets both partner expectations and internal standards
2. Operational Strategy & Design (0→1)
- Translate partner needs into scalable operational models
- Design processes, workflows, and tools from scratch when needed
- Define how the event should be run — not just how to execute it
3. Problem Solving in Ambiguous Environments
- Break down complex, undefined problems into actionable plans
- Anticipate operational risks and design mitigation strategies
- Make decisions with incomplete information
4. Cross-functional Leadership
- Work closely with Sales, Originals, Product, and local Operations teams
- Align multiple stakeholders around a clear execution plan
- Act as the main operational point of contact for key partners
5. Execution Oversight
- Ensure that designed solutions are effectively implemented on the ground
- Support local teams in executing complex setups
- Step in when needed to unblock critical issues
What Success Looks Like:
- Complex events are delivered without relying on existing playbooks
- New operational models are designed, tested, and reused
- Partners see Fever as a strategic operator, not just an executor
- Ambiguity is reduced through clear structure and decision-making
- Projects move forward without constant supervision or escalation
About You:
Experience
- 2–5 years of experience in:
- Top-tier consulting (MBB or similar), OR
- Strategy & Operations roles in high-growth companies
- Proven experience solving complex, ambiguous problems
- Experience leading projects end-to-end
Skills & Mindset
- Structured problem solver: you break down complexity into clear actions
- Builder mentality: you create solutions where none exist
- High ownership: you operate independently with minimal guidance
- Strategic + execution balance: you can design and implement
- Strong stakeholder management: you influence without authority
Nice to Have
- Experience in operational environments (logistics, marketplaces, large-scale ops)
- Exposure to live events or large-scale physical operations
- Analytical skills (Excel, SQL) are a plus
Languages
- Fluent English required
What We Offer:
- Ownership of the most complex and strategic projects in the company
- High visibility and direct exposure to senior leadership
- The opportunity to build operations from scratch at global scale
- A fast-paced environment with real autonomy and impact
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
- Wellhub
- English Lessons
- We have free food, drink and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role:
We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
Key Responsibilities
1. End-to-End Ownership of Complex Events
- Lead the operational strategy of large-scale, high-complexity events
- Own projects from early planning stages through execution
- Ensure delivery meets both partner expectations and internal standards
2. Operational Strategy & Design (0→1)
- Translate partner needs into scalable operational models
- Design processes, workflows, and tools from scratch when needed
- Define how the event should be run — not just how to execute it
3. Problem Solving in Ambiguous Environments
- Break down complex, undefined problems into actionable plans
- Anticipate operational risks and design mitigation strategies
- Make decisions with incomplete information
4. Cross-functional Leadership
- Work closely with Sales, Originals, Product, and local Operations teams
- Align multiple stakeholders around a clear execution plan
- Act as the main operational point of contact for key partners
5. Execution Oversight
- Ensure that designed solutions are effectively implemented on the ground
- Support local teams in executing complex setups
- Step in when needed to unblock critical issues
What Success Looks Like:
- Complex events are delivered without relying on existing playbooks
- New operational models are designed, tested, and reused
- Partners see Fever as a strategic operator, not just an executor
- Ambiguity is reduced through clear structure and decision-making
- Projects move forward without constant supervision or escalation
About You:
Experience
- 2–5 years of experience in:
- Top-tier consulting (MBB or similar), OR
- Strategy & Operations roles in high-growth companies
- Proven experience solving complex, ambiguous problems
- Experience leading projects end-to-end
Skills & Mindset
- Structured problem solver: you break down complexity into clear actions
- Builder mentality: you create solutions where none exist
- High ownership: you operate independently with minimal guidance
- Strategic + execution balance: you can design and implement
- Strong stakeholder management: you influence without authority
Nice to Have
- Experience in operational environments (logistics, marketplaces, large-scale ops)
- Exposure to live events or large-scale physical operations
- Analytical skills (Excel, SQL) are a plus
Languages
- Fluent English required
What We Offer:
- Ownership of the most complex and strategic projects in the company
- High visibility and direct exposure to senior leadership
- The opportunity to build operations from scratch at global scale
- A fast-paced environment with real autonomy and impact
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
- Wellhub
- English Lessons
- We have free food, drink and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Senior Manager, Engineering
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, our culture is the foundation of everything we do—it shapes how we work, how we serve our customers, and how we pursue our mission. Guided by five core values, we strive to embody them every day:
- We Think Big
- We Take Simplicity Seriously
- We Come As We Are
- We Act With Humility
- We Are Built On Trust
Culture is a shared responsibility at SimplePractice, driving us to be better teammates and deliver more for our customers. Collaboration and connection are also key to our success. As part of our team, you'll work alongside talented colleagues across multiple countries and have opportunities to collaborate virtually and in-person, in both the U.S. and Mexico.
The Role
As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You’ll also partner closely with product managers, designers, and other stakeholders to define technical requirements, ensure smooth project execution, and encourage a high performing collaborative team environment.
Responsibilities
- Lead a squad of engineers, fostering collaboration and supporting their professional growth.
- Work closely with product and design teams to define requirements and technical direction and translate those into work
- Provide mentorship to engineers across a variety of backgrounds and experiences
- Set clear performance expectations and provide direct, timely and actionable feedback
- Promote engineering best practices within your squad and across the entire engineering team
- See around the corner to anticipate technical and resourcing challenges
- Ensuring collaboration in a remote / hybrid work environment across cross-functional teams
Desired Skills & Experience
- 5+ years of experience delivering high quality software products as a software engineer
- 5+ years of experience managing software engineers
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
- A strong technical background, including: Experience building web applications using common frameworks (Ruby on Rails is preferred but not required). Experience writing clean, readable and testable code Experience with delivering ML/AI projects (preferred) Experience architecting web applications Solid understanding of SQL and databases Proficiency with Git, CI/CD pipelines, and release management Working knowledge of front-end technologies and frameworks
- Leadership and communication skills, including: A proven track record in managing, mentoring, scaling, and inspiring diverse teams of software engineers in complex, zero-to-one environments.Strong verbal communication and technical writing skills An innate curiosity about new technologies and software engineering patterns The ability to form strong partnerships with your peers in engineering, product, and design, as well as non-technical stakeholders The ability to translate business objectives into technical solutions and plans Understanding of software development lifecycles, agile engineering principles, and other modern engineering practices.
- Experience with identity management, authentication methods, and security standards.
Benefits
We offer a competitive benefits program including:
-
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Senior Data Analyst, Strategic Health Analytics
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:
- We think big
- We take simplicity seriously
- We come as we are
- We act with humility
- We are built on trust
Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.
Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.
🚀 Meet us in CDMX!
Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.
Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv
The Role
As a Sr. Data Analyst, Strategic Health Analytics, you will play a key role in supporting Clinical and Commercial business development through rigorous, evidence-based analysis. This role blends technical problem-solving with strategic thinking: shaping sound analytical approaches to ambiguous questions, executing analyses with rigor, and synthesizing findings into clear, decision-ready narratives for internal stakeholders and external-facing conversations.
This is a strong individual contributor role for someone who enjoys tackling complex business questions, identifying meaningful patterns in data, and translating analysis into actionable insight. You will also help make recurring analytical needs more scalable through reports, dashboards, models, and other self-serve solutions.
While prior healthcare domain experience is a plus, it is not required. We are looking for someone with strong analytical judgment, statistical fluency, and the ability to quickly build domain knowledge on the job.
What You’ll Do
- Partner with Clinical, Commercial, and Product stakeholders to identify core questions, translate them into clear analytical approaches and actionable answers
- Communicate credible, data-driven insights and recommendations clearly to technical and non-technical audiences
- Support customer, partner, and business development conversations with data-driven insights, thought partnership and accessible storytelling
- Analyze complex datasets using SQL, Tableau, and other analytical tools to uncover trends, evaluate opportunities, and inform strategic decisions
- Apply statistical and analytical methods to generate actionable insights across clinical, commercial, product, and market-related questions
- Identify recurring analytical needs and help turn them into scalable reports, dashboards, models, and self-serve tools where possible
- Build and maintain reliable analytical assets that integrate multiple data sources and improve accessibility, consistency, and trust in the data
- Mentor peers and contribute to a culture of rigor, curiosity, and strong analytical communication within the team
What We’re Looking For
- 7+ years of experience in analytics, data analysis, research, or related quantitative roles
- Strong SQL skills and experience working with large, complex datasets
- Experience with Tableau or similar BI and visualization tools
- Proficiency in Python or a similar analytical programming language
- Strong analytical and statistical foundation, including experience with methods such as regression, hypothesis testing, experimentation, or related approaches
- Proven ability to take ambiguous questions, structure a sound analytical approach, and deliver clear, convincing insights
- Excellent verbal and written communication skills, with the ability to translate complex analysis into accessible narratives for a range of stakeholders
- Proven ability to manage multiple projects and work effectively across functions
- Interest in learning the healthcare domain and applying analytics to strategic healthcare questions
Nice to have
- Familiarity with the US healthcare ecosystem, including payer, reimbursement, utilization, or clinical performance concepts
- Experience supporting customer-facing, commercial, or partnership-oriented analytics
- Experience with dbt Cloud or similar tools
- Knowledge of ETL pipelines and data warehouse best practices
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Customer Service Specialist (Hybrid)
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
The Role
SimplePractice is seeking a friendly, eager-to-learn Customer Success Specialist (Product Specialist) to join our Customer Success team in Mexico City.
SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products.
In this role, you’ll use your passion for collaboration and technology to provide our customers with a world-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community.
This is a full-time hourly (non-exempt) position, with overtime available during peak seasons. We’re looking for some individuals that can also offer non-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week.
Responsibilities
- Address inbound customer inquiries regarding our platform’s features
- Answer all inbound support emails within 60 minutes or less, continually striving for faster response times
- Triage incoming customer support emails to specialized CS team members as needed
- Participate in live chat during our standard business hours
- Schedule live customer screen-sharing sessions and phone calls as needed
- Investigate and troubleshoot complex customer questions using intuitive problem-solving skills
- Identify patterns in incoming support emails and chats, and keep an eye out for potential issues
- Escalate product issues to our Technical Support Specialists
- Contribute to our ambitious conversion rate goals by conducting live onboarding calls with customers in a free trial
- Maintain alignment with the larger Customer Success team and other internal stakeholders
- Identify and report knowledge gaps and work to get them added to our knowledge systems
- Work with other SimplePractice teams to handle customer inquiries when inter-department collaboration is needed
Desired Skills & Experience
- English proficiency
- 1-2 years in a customer support or service industry role, serving a diverse and professional customer base
- You have a bachelor’s degree from an accredited college or university
- You have demonstrated the ability to self-manage towards a set of defined goals & prioritize among many different tasks
- A sense of urgency to complete work efficiently and accurately
- Comfortable with ambiguity to determine the best solution for our customers
- Comfortable with simultaneously managing and troubleshooting a large number of computer-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace)
Bonus Points
- You're highly empathetic, patient, and really love helping people
- You have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone
- You're self-managing and self-motivating, can organize in a multitasking environment, and can adjust priorities as needed
- A plus if you have past experience working with Zendesk or in SAAS companies
Monthly Compensation Range
MXN $20,158.33 - $25,350.00 per month
Base salary is one component of total compensation.
The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Software Engineer (front and backend) - Hybrid
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:
- We think big
- We take simplicity seriously
- We come as we are
- We act with humility
- We are built on trust
Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.
Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.
🚀 Meet us in CDMX!
Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.
Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv
The Role
SimplePractice is hiring for an experienced Senior Software Engineer to join our team in a hybrid role. The ideal candidate will have expert-level knowledge in Ruby on Rails and extensive frontend development experience. This role will be instrumental in implementing a wide variety of planned features and service enhancements to support our growing platform.
As one of the first hires in our brand-new Mexico City location, you will play a pivotal role in helping us build a team of software developers who are passionate about what they do.
About You
- You are a passionate, talented engineer who is willing to push the limits of existing technology to create the best possible user experience
- You work on the front-end with heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing
- You are delighted by good design and bring that taste to your front-end work
- You love building products that help 200,000+ customers in their day-to-day life
Responsibilities
- Build out the next generation practice management platform
- Work with our Engineering Leadership and Talent group to scale our new office in Mexico City
- Collaborate with our Product group to help understand customer needs, troubleshoot potential problems and define upcoming features
- Write clean, efficient and well-tested code that improves our code base in meaningful ways
- Own frontend architecture decisions including state management, UI performance, navigation
- Help diagnose problems and architect solutions
Desired Skills & Experience
- You have 2 to 5 years of engineering experience, with hands-on Ruby on Rails expertise for a part of your career
- You're proficient in English, with strong communication and collaboration skills
- You have a degree in Computer Science or a related technical field
- You possess strong experience in at least one modern JavaScript framework, specifically Ember.js or React.js, and the ecosystem around those frameworks
- You have designed and implemented large, scalable web applications and have an appreciation for clean, elegant, and simple code
- You have experience taking Rails apps from idea to production
- You understand the value and nuances of Test-Driven Development
- You're comfortable working with remote teams, using GitHub, Slack, Notion, and Zoom to collaborate
Bonus Points
- You’re excited about holding a lead role to help us scale a brand new software developer office
- You have a good understanding of web application security and best practices
- Working knowledge of managing environments using Docker, MySQL, Postgres, Redis, NGINX, and various AWS services
- Confident working with production environments to help troubleshoot problems
- Experience with Linux
- Infrastructure management via Terraform/Ansible
- Experience with compliance standards PCI/HIPAA
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from first principles.
What you’ll do
As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.
Responsibilities
- Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
- Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
- Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
- Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs
- Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
- Ensure excellent employee experience through key life cycle stages including the departure processes
- Work with legal counsel and external consultants to help ensure Stripe’s compliance with local labor regulations
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Minimum of 5+ years of HR experience; at least 2-3 years in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
- Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
- Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions’ implementation
- Experience utilizing company policies and practices to determine appropriate recommendations for action
- Exceptional communication skills, both written and verbal
- Strong working knowledge of employment legislation and practices in Mexico
Preferred qualifications
- Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
- Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
- Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed
Ready to apply?
Apply to Stripe
Product Support Specialist - Implementation
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Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Growth Operations | Customer Operations
- 📍 Mexico City
- 🕜 Remote
- 💰 Compensation
- Salary Range: MXN 330,000.00 - MXN 390,000.00
What you will do #LI-Remote
As a Product Support Specialist, you will be the face of Lighthouse for our customers. You will be an experience-maker, entrusted with building relationships and ensuring our customers get the most value from our products. In this role, you will advise and guide a wide array of clients, helping them map their business needs to our solutions and transforming their operations through the power of Lighthouse.
Where you will have impact
- Implement Lighthouse's integrated products and provide exceptional end-user customer care.
- Investigate and resolve customer cases submitted via chat or email in a timely and efficient manner.
- Educate and empower users to maximize their use of Lighthouse products through active listening and understanding their needs.
- Provide technical troubleshooting for client questions and requests, communicating technical concepts clearly to all stakeholders.
- Develop and maintain supporting materials and product user manuals to enhance the customer experience.
- Escalate complex technical issues and bugs to the Engineering team for resolution.
- Collaborate with internal teams to address questions and ensure a seamless customer journey.
- Leverage AI and automation tools to streamline troubleshooting, accelerate response times, and provide more personalized, data-driven support for our users.
About our team
Come join our Customer Engagement team, the driving force behind our commitment to customer satisfaction! We are the friendly, strategic-minded, and dedicated faces of Lighthouse who work tirelessly to ensure every client interaction is positive and productive. Our team thrives on understanding our clients' needs and tailoring solutions that exceed their expectations. We are a proactive, collaborative group focused on building long-term partnerships that drive mutual success.
What's in it for you?
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 75,000+ users worldwide.
- Competitive compensation: Proactively maintained to value your work.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
Essential
- Proven experience in a customer support role, ideally with a technical background.
- An effective and empathetic communicator with exceptional written and verbal skills in English.
- A driven self-starter who takes initiative to solve problems proactively.
- Tech-savvy and proficient with modern support tools and software, including Google Apps.
- A customer-first mentality with a strong work ethic and keen attention to detail.
- A collaborative team player who thrives under pressure and works effectively across departments.
- AI curious: you actively explore how automation and generative AI can drive smarter execution and better results.
We welcome
- A background in the hotel industry or knowledge of revenue management principles.
- Strong organizational and prioritization skills.
- Proficiency in any additional language.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Ready to apply?
Apply to LighthouseWho we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the Role
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s go-to-market strategy. This includes hunting for leads, mapping enterprise accounts, and building demand for Samsara’s full line of products. This role is ideal for individuals looking to develop enterprise technology sales skills and to advance their careers. Successful ADRs earn accelerated commissions and head down the path for promotion into closing roles. You will work closely with top-tier executives and will see up close how sales organizations succeed.
This is a hybrid position based in our Mexico City office.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
- You love talking to people: In this role you will average 80+ calls to prospective customers daily.
- You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have resilience to pick up the phone again and again to sell Samsara’s mission.
- You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before
Minimum requirements for the role:
- High level of interest in the IoT space
- Excitement around growing a sales career
- Comfortability in a dynamic, customer facing environment
- Previous cold calling experience
- Motivation to be in a goal-oriented, quota-carrying role
- Excellent interpersonal skills
- Ability to communicate with a high degree of clarity and professionalism in English (both verbally and in writing) to build rapport and effectively resolve inquiries for our US customer base.
#LI-Hybrid
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet The Team
Fever for Business (F4B) is our B2B organization, built around a simple idea: providing live experiences as a service to other businesses.
We help businesses, schools and global brands create memorable events without the usual complexity by providing a reliable, scalable, and high-quality service.
From intimate Candlelight Private Concert or a large-scale multi-city activation, we turn live entertainment into a repeatable business solution that drives employee engagement and brand differentiation. Our team owns the full journey from initial sales and strategy to global execution working closely with Fever Originals and Operations to scale B2B experiences smoothly and at a global level.
Join us if you are excited about redefining B2B entertainment, build global partnerships, and turn world-class culture into a seamless business service.
The Role
We are looking for a tenured Sr. Account Executive to help build and scale our emerging Fever for Business unit across LATAM, bringing the full power of Fever to corporate and institutional clients in a fast-growing market. In this role, you will take ownership of a targeted book of business within the Strategic & Enterprise segments, while also shaping our local go-to-market approach - defining strategy, advising prospects on their needs within the culture and live entertainment space and driving net new revenue. Your expertise in consultative selling, combined with strong deal execution and cross-functional alignment, will be critical to accelerating our expansion and establishing a high-impact B2B presence in the region.
What You'll Do
- Own the relationship with Fever’s Enterprise and Strategic prospects and clients in your territory
- Consistently meet and exceed monthly and quarterly revenue targets
- Take ownership in pipeline creation and deal cycle management, applying MEDDIC-style Sales methodologies
- Drive New Logo growth and a land & expand motion for our top tier customers
- Leverage Fever’s ecosystem and your own network to identify and engage ideal prospects
- Identify, map, and multi-thread key stakeholders in your territory
- Craft and execute creative outreach strategies to drive pipeline quality
- Build lasting client relationships that generate recurring revenue
- Collaborate cross-functionally (Marketing, Partners, Operations) to ensure alignment
- Conduct market research to stay informed about industry trends and competitors
- Thrive on change while remaining highly organized, adaptable, optimistic, and coachable
- Maintain CRM hygiene, forecast accuracy, and high customer service standards
Who You Are
- 5+ years in B2B sales (SaaS, Media, Entertainment, MICE or similar a plus)
- Proven track record of achieving Sales targets
- Experience with MEDDIC/SPIN or similar methodologies is preferred
- Strong negotiation and problem-solving skills; confident with senior stakeholders
- Entrepreneurial self-starter, comfortable with ambiguity and rapid change
- Excellent written & verbal communication skills
- Ability to work independently and as part of a team
- Growth mindset: coachable, data-driven, organized, optimistic
- Fluency in English and Spanish.
Why You'll Love It Here
- Attractive compensation package with room to grow.
- 40% discount on all Fever events and experiences + free Candlelight voucher.
- Sura Savings Plan (Fondo de Ahorro): We help you build your future. Fever provides a 5% employer match on top of your fixed salary when you contribute 5%. This is an extra-legal benefit designed for your long-term goals.
- Private health and life insurance: GNP coverage 100% covered by Fever.
- Wellhub membership for gym and wellness access: paid by Fever up to the silver plan.
- Language learning support: English and Spanish lessons.
- Dynamic international team: a young, talented group creating a great work environment.
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Paid Media Manager
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WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
WHY YOU WANT THIS ROLE:
Ready to level up your media buying career with a world-class US company—all from the comfort of your home?
This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.
At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.
If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.
MUST HAVE:
- Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
- Proven ability to monitor and optimize campaign performance using data
- Strong attention to detail with a focus on executional excellence and task management
- Ability to collaborate across functions and communicate clearly in a remote work environment
- Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
- Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz
***This role will require occasional campaign monitoring after hours or on weekends, as needed.
EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns
YOUR ROLE
Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
OUTCOMES
- Execute and manage social and native ad campaigns across platforms such Meta and Taboola
- Monitor daily performance metrics and implement optimizations to creative, bids, and placements
- Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
- Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
- Conduct competitor research and performance audits to surface new testing opportunities
- Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
- Maintain campaign documentation and update performance trackers regularly to support team throughput
COMPETENCIES
- Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
- Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
- Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
- Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
- Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
- Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
- Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
- Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
Senior People Business Partner
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
In the role of Senior People Business Partner, you will report to the Sr. Director, People Business Partnerships & LatAm.
As a key member of the People Business Partnerships team, you will partner closely with leaders and employees in Mexico City and the Latin America regions to support organizational talent, drive engagement, and enable the business to deliver impactful outcomes. We are looking for a Senior People Business Partner with experience supporting and scaling teams in dynamic, fast-growing environments.
We are considering applicants for the location of Mexico City
Core Areas of Responsibility
- Partner closely with Mexico City and LatAm-based business leaders and team members to understand their goals and provide strategic people support that drives business success
- Provide coaching and expertise to local leaders across areas, including talent strategy, organizational design and effectiveness, leadership development, performance management, succession planning, employee engagement, and employee relations
- Support day-to-day people operations in Mexico City and other LatAm regions as needed, partnering with Payroll, Benefits, and People Services to ensure smooth onboarding/offboarding, leave management, and compliance with local employment requirements
- Act as the primary People Partner for Mexico City and LatAm regions, ensuring local needs and insights are reflected in broader people strategies and programs
- Collaborate cross-functionally with the US-based People Partners, Recruiting, IT, Finance, Payroll, and other partners to support local initiatives and deliver integrated people solutions
- Support the implementation and change management of people programs within Mexico City and LatAm
- Use qualitative and quantitative data to inform business and talent decisions at the local level
- Champion company culture, values, and employee experience within the Mexico City office and other LatAm regions
About You
We get excited about candidates like you, because...
- You have 12+ years of experience as an HR Business Partner or in a related role, ideally in tech or media environments, or where you have been exposed to working with multiple regions and stakeholders.
- Bring solid knowledge of HR disciplines, including organizational design, workforce planning, employee relations, performance management, compensation, and local employment laws in Mexico City. Knowledge of other LatAm regions is strongly preferred.
- Demonstrate excellent interpersonal, communication, and coaching skills, with the ability to build trust and influence at all levels
- Your English and Spanish communication skills are both great.
- Are proactive, solutions-oriented, and comfortable operating independently in a fast-paced, evolving environment
- Have strong problem-solving skills and sound judgment when navigating complex or ambiguous situations
- Have hands-on experience with day-to-day people operations
- Handle sensitive and confidential information with integrity and discretion
- Thrive in collaborative environments and enjoy working with driven, thoughtful colleagues
- Hold a BA/BS degree in Business Administration, Psychology, Communications, or a related field and/or equivalent working experience.
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
PRIMARY PURPOSE
Varicent’s Customer Success team is seeking a Customer Enablement & Product Consultant to lead the delivery and evolution of our live Varicent product enablement sessions. The goal of these programs is to ensure learners not only understand our platforms but can confidently apply their knowledge in their day-to-day roles. This role is key in empowering users through practical, scenario-based learning—emphasizing the "why" and "how" behind tasks.
This role centers on delivering virtual instructor-led training sessions (vILT) for Varicent’s Admin Enablement Program and our What’s New webinar series, while also shaping the design and scalability of these and future programs. As a member of the team, you will also serve as a mentor and leader—helping to guide training strategy and content development, develop peers, design new programs, and represent Education in cross-functional initiatives.
KEY RESPONSIBILITIES
Program Design & Development
• Partner with instructional designers and product SMEs to develop and iterate on vILT curriculum, ensuring content is technically accurate, engaging, and aligned with customer needs
• Identify gaps and opportunities within the Admin Enablement Program and broader customer learning ecosystem, proposing new modules, tracks, or learning formats
• Ensure training materials reflect the most recent Varicent product updates, features, and best practices
• Incorporate adult learning principles and interactive techniques into training content to drive engagement and retention
• Collaborate with Enablement, Support, and Product teams to maintain alignment between training objectives and customer success goals
• Contribute to the development of learning strategies that blend vILT, on-demand content, and job aids for a comprehensive learning experience
Enablement Delivery
• Deliver polished, high-impact virtual training sessions to Varicent customers through regularly scheduled Admin Enablement and webinar sessions
• Facilitate interactive learning experiences using virtual platforms (e.g., Zoom, zuddl, Kahoot, Docebo), incorporating polls, exercises, Q&A, and real-world use cases
• Adapt delivery based on customer audience, engagement level, and learner feedback in real time
• Support post-session follow-up by gathering and analyzing participant feedback, and contributing to the refinement of future sessions
• Represent Education in Varicent sponsored customer-facing events (such as our Unlock series), bringing energy, credibility, and expertise to each training and networking interaction
• Serve as a facilitator for critical or high-profile training
Leadership
• Act as a voice within the trainer cohort, modeling excellence in training delivery, preparation, and professionalism
• Mentor and support facilitators, offering guidance on instructional techniques, facilitation strategies, and technical product knowledge
• Contribute to onboarding and skill development for new team members within the Customer Education or Customer Success teams
• Provide input into team processes, facilitation standards, and best practices to ensure consistency and quality across vILT experiences
• Represent the training team in cross-functional working groups, such as product enablement task forces, customer success strategy teams, or education planning sessions
• Champion the customer education perspective in internal conversations, helping the broader organization understand the impact of training on adoption, satisfaction, and retention
• Assist in roadmap planning for the Admin Enablement Program by identifying training needs from customer feedback, support trends, product evolution, or business objectives
• Lead special projects that contribute to the growth and visibility of the Customer Education function, such as piloting new learning formats, building partnerships, or presenting internally
• Investigate and propose new technologies, particularly Generative AI, to improve the learning experience and drive efficiency in ILT operations
SKILLS & EXPERIENCE
• 6+ years of experience in instructional delivery, technical training, or customer enablement.
• Strong understanding of software products, preferably in incentive compensation, enterprise SaaS, or analytics.
• Excellent presentation, facilitation, and communication skills.
• Ability to translate complex technical concepts into practical, learner-friendly content.
• Experience with virtual learning platforms (e.g., Zoom, zuddl), team sharing / collaboration (e.g. Slack, Confluence, Jira, Sharepoint) and LMS tools (e.g. Docebo).
• Experience working with or training users on Varicent or similar compensation management platforms. Prior Varicent product knowledge is a bonus
• Demonstrated expertise in adult learning, instructional design, or facilitation best practices
• Ability to lead cross-functional initiatives and influence stakeholders at multiple levels
• Proven track record of mentoring peers and contributing to team growth and maturity
• Strong organizational and time management skills, with an ability to balance delivery and strategic contributions
• Customer-obsessed, flexible, and collaborative—driven to make every learner experience count
Ready to apply?
Apply to Varicent
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
We’re building production GenAI features and looking for a staff software developer with strong engineering skills and a passion for building scalable AI systems. You’ll contribute to the design and delivery of GenAI features, collaborate closely with technical leads and senior stakeholders, and play a key role in maintaining technical quality and scalability across a feature area.
Own AI-enabled components end-to-end and deliver measurable improvements in quality and reliability. You operate independently, drive design decisions within your area, and help set strong engineering standards through reviews and mentorship.
🔧 What you’ll do
- Own delivery for significant features or systems: clarify requirements, design the solution, execute, ship, and iterate.
- Build and maintain reliable services and workflows that support AI features in production.
- Define how quality is measured for your area (success metrics, test strategy, evaluation approach) and automate it wherever possible.
- Run structured experiments, interpret results, and translate learnings into product improvements.
- Improve operational readiness: deployment automation, monitoring/alerting, incident follow-up, and performance/cost optimizations.
- Mentor teammates through design feedback, code reviews, and practical guidance.
🎯GenAI expectations
- Solid working knowledge of how modern AI applications are built and evaluated (you may not be a specialist, but you understand the core concepts and trade-offs).
- Strong learning speed: can evaluate new models/tools, assess feasibility, and recommend a path forward based on evidence and ROI.
- Builds solutions that are safe and compliant by design (privacy, data handling, safeguards), partnering with Legal/Security as needed
✅ Required skills & knowledge
- 6+ years in software engineering.
- 3+ years building and shipping production software in product teams.
- Bachelor’s in computer science, Engineering, or related field.
- Strong software engineering fundamentals and system design.
- Hands-on coding in Python and/or TypeScript (or similar), APIs/services, data pipelines.
- Cloud experience, CI/CD, automated testing, observability; engineers own quality without dedicated QA.
- Experimentation mindset: define metrics, build evals, iterate quickly; willingness to learn GenAI rapidly.
🧩 Nice to Have
- GenAI/LLM: prompt engineering, retrieval/RAG, function/tool-calling, evaluation pipelines, fine-tuning/LoRA, embeddings/vector search.
- LLMOps: experiment tracking, prompt/version control, cost/latency optimization.
- Tools: serverless AWS, LangChain/LangGraph, OpenAI/Anthropic/Azure OpenAI; vector DBs (Pinecone/FAISS/Milvus).
- External contributions (open source, blogs, talks).
🔨 How we work
- We balance exploration with delivery: test ideas quickly, then productionize what works.
- “Done” means quality goals are met; then we keep improving accuracy, cost, and performance.
- The team owns systems end-to-end (build, release, reliability).
🗒️ Note:
- This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.
- This position is fully remote, offering you the flexibility to work from anywhere. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home, a co-working space, or another location of your choice, we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment.
🍎 Benefits
- Market Leading Compensation Package.
- Wellness Programs to Support Health and Wellbeing.
- Working with the latest tools and technologies in a fast-paced environment.
- Remote Work Flexibility.
- Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance.
- Annual Time Off: Time off is provided in accordance with applicable legislative requirements.
- Global Connected Culture: Hubs in Romania, UK, US, Canada.
- Dynamic Work Culture: Thrive in our innovative and multicultural environment.
- Grow with Us: Continuous development opportunities.
Ready to apply?
Apply to Varicent
Data Analyst II (Hybrid)
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:
- We think big
- We take simplicity seriously
- We come as we are
- We act with humility
- We are built on trust
Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.
Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.
🚀 Meet us in CDMX!
Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.
Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv
The Role
As a Data Analyst II, you’ll play a key role in shaping our data-driven culture. Your day-to-day will blend technical problem-solving with strategic thinking—developing metrics frameworks, optimizing reporting pipelines, and uncovering insights that guide Product, Design, Engineering and other key business areas. Using SQL, Tableau, and advanced analytics techniques, you’ll transform raw data into actionable insights, empowering stakeholders with the clarity they need. You’ll collaborate cross-functionally to define success, measure impact, and drive continuous improvement.
You’ll have the opportunity to mentor others and foster a culture of innovation by using data to drive product enhancements and business improvements. Whether designing experiments, optimizing user experiences, or translating insights into action, your work will directly contribute to better business outcomes and customer experiences.
Responsibilities
- Lead complex data analysis projects across multiple business units, managing end-to-end workflow from requirements gathering to final recommendations
- Design and execute advanced SQL queries to extract, transform, and analyze large datasets from various sources while ensuring data quality and integrity
- Develop and maintain statistical models and dashboards to track KPIs, identify trends, and generate actionable insights for business stakeholders
- Collaborate with Product, Engineering, and Design teams to deliver data-driven solutions that align with business goals.
- Effectively communicate insights and analysis results to stakeholders across SimplePractice, highlighting opportunities to better serve both the business and its customers.
- Mentor junior analysts and collaborate with data engineering teams to improve data infrastructure and accessibility
- Drive strategic decision-making by conducting in-depth analyses of business metrics, market trends, and customer behavior patterns to identify opportunities for growth and optimization
Desired Skills & Experience
- 7+ years of experience in data analysis and analytics
- Proficient in SQL and data querying with programming languages such as SQL and Python.
- Experience building dashboards and visualizations in Tableau or similar BI tools.
- Ability to interpret complex data using advanced analytics, such as predictive modeling, to forecast trends and optimize business outcomes.
- Excellent verbal and written communication skills, with the ability to convey technical information to multiple stakeholders.
- Strong project management and organizational skills
- Enthusiastic about data and analytics, learning new techniques and skills, and working with data scientists and engineers.
Bonus Points
- Experience with dbt Cloud or similar tools
- Knowledge of ETL pipelines and data warehouse best practices
- Knowledge of techniques such as regression analysis, hypothesis testing, and multivariate analysis.
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Senior Accountant (Hybrid)
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
The Role
We are seeking a Seasoned Senior Accountant (CPA preferred) with 5+ years of experience in high-growth environments. The ideal candidate is a meticulous analytical expert with deep GAAP knowledge, advanced Excel skills, and hands-on experience with NetSuite. You will drive our month-end close, lead audit preparation, and provide actionable financial analysis to the leadership team, acting as a true steward of our financial health.
The Senior Accountant is responsible for driving efficiency and improvements within all aspects of the monthly, quarterly, and annual financial close processes, ensuring precise and timely financial reporting that adheres to US GAAP.
Responsibilities
- Execute many aspects of the monthly close, including preparing journal entries, account reconciliations, and flux analyses across the general ledger.
- Complete revenue related month end close tasks including preparation of journal entries and monthly reconciliations.
- Identify and implement process improvements to streamline close and accelerate close timelines.
- Assist the USA based accounting team with revenue operation including group sales billing, collection and related reporting.
- Provide clear and concise flux commentary for assigned balance sheet and income statement accounts on a monthly basis.
- Help accurately accrue expenses.
- Enhance documentation, reconciliation schedules, and analyses to maintain a strong internal control environment.
- Support ERP enhancements and system implementations as needed.
- Help develop, measure and report out on key performance indicators (KPIs) for top-line revenue.
- Collaborate with cross-functional teams (Revenue, Technical Accounting, FP&A, legal.) to provide strategic insights and work towards shared goals.
- Handle ad-hoc projects and technical accounting research as needed.
Desired Skills & Experience
- Bachelor’s degree in Accounting or Finance.
- Proficient at speaking english in a professional environment.
- 7+ years of progressive accounting experience in a fast-paced business environment.
- Strong technical accounting skills with a solid understanding of U.S. GAAP and working for a publicly traded organization.
- Experience working with financial ERP or general ledger systems; NetSuite experience is a plus. In addition, experience with FloQast, Zip, and Brex are preferred.
- Experience with a Big-4 or equivalent national accounting firm is highly desirable.
- SaaS or technology industry experience is preferred.
- Excellent communication and problem-solving skills.
- Proven ability to manage competing priorities and meet tight deadlines in a team-oriented setting.
- Certified Public Accountant designation is highly desired, but not required.
- Proficiency in Google and Microsoft Office Suite, especially Excel.
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
Ready to apply?
Apply to SimplePractice
Paid Media Specialist
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WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
WHY YOU WANT THIS ROLE:
Ready to level up your media buying career with a world-class US company—all from the comfort of your home?
This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.
At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.
If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.
MUST HAVE:
- Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
- Proven ability to monitor and optimize campaign performance using data
- Strong attention to detail with a focus on executional excellence and task management
- Ability to collaborate across functions and communicate clearly in a remote work environment
- Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
- Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz
***This role will require occasion campaign monitoring after hours or on weekends, as needed.
EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns
YOUR ROLE
Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
OUTCOMES
- Execute and manage social and native ad campaigns across platforms such Meta and Taboola
- Monitor daily performance metrics and implement optimizations to creative, bids, and placements
- Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
- Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
- Conduct competitor research and performance audits to surface new testing opportunities
- Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
- Maintain campaign documentation and update performance trackers regularly to support team throughput
COMPETENCIES
- Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
- Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
- Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
- Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
- Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
- Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
- Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
- Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
Paid Media Specialist, Social
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WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
WHY YOU WANT THIS ROLE:
Ready to level up your media buying career with a world-class US company—all from the comfort of your home?
This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.
At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.
If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.
MUST HAVE:
- Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
- Proven ability to monitor and optimize campaign performance using data
- Strong attention to detail with a focus on executional excellence and task management
- Ability to collaborate across functions and communicate clearly in a remote work environment
- Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
- Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz
***This role will require occasion campaign monitoring after hours or on weekends, as needed.
EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns
YOUR ROLE
Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
OUTCOMES
- Execute and manage social and native ad campaigns across platforms such Meta and Taboola
- Monitor daily performance metrics and implement optimizations to creative, bids, and placements
- Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
- Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
- Conduct competitor research and performance audits to surface new testing opportunities
- Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
- Maintain campaign documentation and update performance trackers regularly to support team throughput
COMPETENCIES
- Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
- Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
- Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
- Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
- Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
- Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
- Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
- Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
The Communications team shapes how Fever is perceived both inside and outside the company. What people see and hear matters, and our role is to ensure every message is clear, consistent, and aligned with Fever’s vision.
Join us if you want to shape our global narrative, influence strategic perceptions, and ensure our vision resonates with audiences both inside and outside the company.
The Role
As a PR & Communications Specialist, you will play a key role in supporting the development and execution of the company's external communications strategy. This includes drafting media materials, coordinating with journalists, supporting special events, and ensuring consistent messaging across channels. The role requires a combination of strong writing skills, media intuition, and a proactive, autonomous attitude.
What You’ll Do
- Draft, edit, and coordinate approval of press releases, background checkers, media advisories, Q&As, fact sheets, and related content
- Maintain daily contact with journalists: respond to inquiries, proactively pitch stories, and coordinate interviews
- Assist in organizing and executing press events, influencer activations, and stakeholder meetings
- Manage media monitoring, reporting, and internal trackers: coverage clippings, agendas, media lists, and reporting dashboards
- Monitor competitor activity and industry trends; provide summaries and insights to the team
- Ensure message consistency across paid, earned, shared, and owned media
- Liaise with internal departments (marketing, brand, legal, product) to ensure alignment of messaging
- Act as a brand guardian in external communication, upholding tone, language, and core values
Who You Are
- 3-5 years of experience in PR, corporate communications, media relations, or journalism
- Strong sense of autonomy and ownership of tasks and deadlines
- Excellent writing, editing, and verbal communication skills in English and Spanish
- Familiarity with media databases, monitoring platforms (e.g., Meltwater, Cision), and CMS/social media tools
- Strong organizational skills and attention to detail
- Ability to work under pressure and manage multiple tasks with competing deadlines
- Team player with a proactive mindset and willingness to learn
Nice to have:
- Previous experience in an agency, a startup, or a media environment
- Knowledge of crisis communication protocols or reputation management
- Exposure to public affairs or stakeholder engagement
Why You’ll Love It Here
- Attractive compensation package
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Private health Insurance
- 20 days off annually
- Wellhub membership
- English Lessons
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
#LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
About Gladly
For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings they need AND the customer devotion that drives lasting business value. With over a decade of singular CX focus and trusted by the world's most customer-centric brands including Crate & Barrel, Breeze Airways, and Ulta Beauty, Gladly was designed for devotion, not deflection: purpose-built to engage customers and turn every conversation into lasting relationship equity. The result is experiences that are radically personal and effortlessly scalable, emotionally intelligent and operationally efficient.
At the heart of our simply powerful platform, Gladly maintains one continuous conversation across all channels while striking the perfect balance of AI and human connection. With 300M+ conversations powered globally, $510M+ cumulative cost savings delivered for customers, and a 65% increase in CSAT scores, this is a team where your work has real impact at scale. Learn more at www.gladly.ai.
About Gladly
For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings they need AND the customer devotion that drives lasting business value. With over a decade of singular CX focus and trusted by the world’s most customer-centric brands including Crate & Barrel, Breeze Airways, and Ulta Beauty, Gladly was designed for devotion, not deflection: purpose-built to engage customers and turn every conversation into lasting relationship equity. The result is experiences that are radically personal and effortlessly scalable, emotionally intelligent and operationally efficient.
At the heart of our simply powerful platform, Gladly maintains one continuous conversation across all channels while striking the perfect balance of AI and human connection. With 300M+ conversations powered globally, $510M+ cumulative cost savings delivered for customers, and a 65% increase in CSAT scores, this is a team where your work has real impact at scale. Learn more at www.gladly.ai.
The Team
The Finance team at Gladly is small, high-performing, and operates well above its weight class. The culture here is defined by high autonomy, direct visibility with leadership, and a bias toward action over process. Your work directly impacts how deals close and how leadership makes decisions. There are no layers, no committees, and no waiting around for approval. The team values over-communication, intellectual curiosity, and a willingness to context-switch quickly across priorities.
You will report to the Director of FP&A and work closely with RevOps, Sales, Systems Design, and GTM leadership as a collaborative partner and reliable operational resource across the commercial side of the business.
The Opportunity
This role sits at the center of deal desk operations and commercial finance, giving you a front-row seat to how deals get structured, priced, and closed. You will be deeply embedded in the quote-to-cash workflow from day one, owning deal reviews, pricing analysis, and the operational rigor that keeps the commercial motion running cleanly.
You are the kind of person who thrives on precision and process. You catch what others miss, you follow through without cutting corners, and you are comfortable owning the final review on deals before they close. You bring a natural attention to detail and a strong bias toward execution.
Gladly’s commercial motion is accelerating, and the Finance team is scaling to match. You will play a central role in that, helping build the operational rigor that supports a growing deal volume while also supporting pricing analysis and margin modeling that inform deal structure decisions.
What You’ll Do
Deal Desk & Commercial Finance Operations
- Conduct deal reviews for completeness, accuracy, and compliance before close, ensuring all required approvals are in place and deals are structured correctly across pricing, discounting, and contract terms
- Review deals for compliance with pricing guidelines, discount thresholds, and revenue recognition requirements (ASC 606); escalate edge cases to Finance leadership as needed
- Manage the day-to-day quote-to-cash workflow in Salesforce: deal progression tracking, certification process management, renewals tracking, and pipeline reporting
- Maintain a clean approval audit trail and deal log to support accurate pipeline reporting and downstream revenue recognition
- Support and over time own the margin calculator used to evaluate different pricing structures when working with the sales team on custom-priced enterprise deals, including analysis of AI vs. Team margin dynamics
- Partner with Sales Operations and Systems Design on Deal Desk process alignment, consulting on workflow design and driving consistent execution once processes are defined and deployed
- Bring a continuous improvement mindset: flag friction points in the Deal Desk process and collaborate with SalesOps and Systems Design on solutions, with a longer-term eye toward automating manual steps
Systems Administration & Process Design
- Support deal desk systems including DealHub (CPQ), Salesforce, and related commercial tools, ensuring data integrity and process consistency
- Partner with the Systems Design team on configuring and optimizing deal desk tooling, including approval workflows, pricing rules, and quote templates
- Help identify opportunities to automate recurring processes and reduce manual effort across the deal desk function over time
AI and Automation
- Show genuine curiosity about AI tools (Claude, ChatGPT, Copilot, or similar) and a willingness to learn how they can help you move faster and reduce the lift on repetitive tasks
- Apply an automation-first lens to your own work: if you are doing something manually more than twice, start thinking about how to streamline it
- Partner with the Finance team on identifying and implementing AI-assisted workflows across Deal Desk processes
What We’re Looking For
- 3-5 years of experience in deal desk, commercial finance, or a related operational finance role. B2B SaaS experience is a strong plus but not required
- English proficiency at C1-C2 level (business fluent). This role requires daily written and verbal communication with US-based teams
- Based in Colombia or Mexico with the ability to work US business hours
- Deal desk or quote-to-cash experience: you understand deal review, pricing compliance, approval workflows, and what it takes to close a deal cleanly
- Salesforce proficiency: comfortable navigating opportunity records, pipeline reports, and deal data independently. You work in the system, not just look at it
- Solid grasp of SaaS business model fundamentals: ARR, ACV, NRR, and SaaS revenue recognition (ASC 606)
- Comfortable with pricing analysis and margin modeling: you can work within existing models and help evaluate the financial impact of different deal structures
- Advanced Google Sheets or Excel skills: complex formulas, pivot tables, scenario modeling, and data visualization
- High attention to detail and a strong sense of accountability. You follow through, you notice when something is off, and you say something
- Collaborative by nature: you partner well with Sales, RevOps, and Finance teammates and bring people along rather than going it alone
- DealHub, CPQ, or deal desk systems admin experience is a strong plus
Salary for this role: $60,000 - $90,000 USD annually DOE (can be paid in MX pesos; COR only option available)
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Gladly's bonus plan for eligible roles. In addition to cash compensation, all Gladly employees are eligible to participate in Gladly's equity incentive plan to receive stock options per the terms of the agreement. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
Why Join Gladly?
Gladly is redefining customer experience AI — designed for devotion, not deflection. We put people at the center of everything we build, from our platform to our culture. When you join us, you'll enjoy:
- Competitive salaries, stock options, and comprehensive benefits
- Generous paid time off, parental leave, and home office stipends
- A fully remote work environment with opportunities for in-person team gatherings
- A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive
- A company where AI is not a buzzword. We build AI products and we expect our team to use AI tools daily
We're a team that believes in transparency, collaboration, and the idea that the best work happens when talented people genuinely enjoy working together. Top talent, good vibes, no politics. If this role excites you but you don't meet every qualification, we still encourage you to apply. The perspectives and experiences you bring matter more than checking every box.
Ready to apply?
Apply to Gladly
Software Engineer II, Android
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.
As a Software Engineer on our Android video player team, you will actively contribute to the design, development, and optimization of our Android video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premier Anime streaming service.
We are considering applicants for the location(s) of Mexico City, MX
Core Areas of Responsibility
- Contribute to the design and implementation of software solutions for Android-based video player development
- Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
- Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
- Maintain high coding standards and follow best practices in Kotlin development, contributing to a culture of engineering excellence within the team.
- Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
- Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
- Stay updated on industry trends and Kotlin development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.
About You
We get excited about candidates, like you, because...
- You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Kotlin.
- You have industry experience developing with Jetpack Compose
- You are committed to upholding excellence in operations, delivery, and engineering practices.
- You have experience developing and maintaining consumer-facing mobile applications.
- You have contributed to Android solutions that serve millions of global users.
- You have worked closely with product and program management to support technology roadmaps and project goals.
- You can demonstrate experience collaborating with senior engineers and team leads to drive Android development initiatives.
- You apply sound judgment to balance trade-offs between performance, scalability, and user experience.
- You have familiarity with multimedia frameworks like ExoPlayer and protocols like MPEG-DASH, HLS, and video streaming technologies.
About the Team
The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Generous time off policies.
- Generous medical, dental, vision, and life insurance
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Software Engineer II, Apple Platforms
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About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.
As a Software Engineer on our Apple video player team, you will actively contribute to the design, development, and optimization of our Apple video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premiere Anime streaming service.
We are considering applicants for the location(s) of Mexico City, MX
Core Areas of Responsibility
- Contribute to the design and implementation of software solutions for mobile video player development
- Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
- Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
- Maintain high coding standards and follow best practices in Swift development, contributing to a culture of engineering excellence within the team.
- Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
- Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
- Stay updated on industry trends and mobile development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.
About You
We get excited about candidates, like you, because...
- You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Swift.
- You are committed to upholding excellence in operations, delivery, and engineering practices.
- You have experience developing and maintaining consumer-facing mobile applications.
- You have worked closely with product and program management to support technology roadmaps and project goals.
- You can demonstrate experience collaborating with senior engineers and team leads to drive mobile development initiatives.
- You apply sound judgment to balance trade-offs between performance, scalability, and user experience.
Nice to Haves
- You have contributed to Swift solutions that serve millions of global users.
- You have familiarity with multimedia frameworks and protocols like MPEG-DASH, HLS, and video streaming technologies.
About the Team
The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Generous time off policies.
- Generous medical, dental, vision, and life insurance
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
-
Courage. We believe that when we overcome fear, we enable our best selves.
-
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
-
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Ready to apply?
Apply to Crunchyroll, LLC
Commercial Operations Lead (Líder de Operaciones Comerciales) - Mexico City (Hybrid)
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Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What you'll do
We're looking for a Commercial Operations Lead to be the strategic backbone of our commercial organization. In this role, you will serve as the primary partner to all commercial teams—Sales, Partnerships and Customer Success—ensuring the right processes, tools, data, and insights are in place for them to perform at their best. You will lead a team of and act as a key connector between commercial leadership and cross-functional stakeholders, driving alignment, operational excellence, and continuous improvement across the revenue engine to fuel Clara's mission of building the future of corporate finance in Latin America. Your job is not only to set up the best tools and processes for the success of Clara’s growth, but also to define and refine the “ways of selling” based on best experiences from commercial leaders.
Your primary responsibilities will include:
- Lead and develop a team of revenue operation experts, serving as the strategic partner for all commercial teams and key stakeholders across the organization.
- Define and execute the commercial operations strategy aligned with Clara's growth goals in Mexico, Brazil, and Colombia.
- Coordinate with Product for any launches that affect onboarding and sales paths, to optimize results and minimize bugs
- Own revenue reporting, forecasting, and performance management— working with the Data Team to develop clear insights and actionable decisions for commercial leaders using Hubspot and Metabase.
- Drive continuous improvement of the commercial playbook, from prospecting to closing, upsell and crosssell, and Customer Success transition.
- Manage the commercial tech stack, primarily HubSpot, Fathom and Amplemarket, ensuring data integrity, process compliance, and adoption across all teams.
- Own the variable compensation framework for all commercial teams — including model design, policy definition, goal definition, result calculation, and governance — in close partnership with Finance and People.
- Explore and implement automation opportunities using tools like N8N, Extend, and Replit to streamline the sales cycle and complement the efforts of the Product and Engineering teams.
- Oversee Book of Business allocation for all sales agents and SDRs across Mexico, Brazil, and Colombia, and oversee Portfolio assignment for Customer Success teams.
- Collaborate cross-functionally with Finance, Operations, People, Product, and Customer Success to ensure alignment and a seamless customer experience.
Who you are
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
Must haves
- 5+ years of experience in Sales Operations, Revenue Operations, or a related commercial management role—ideally in a high-growth Fintech or SaaS environment
- Proven experience managing and developing teams.
- Deep knowledge of a CRM such as HubSpot or Salesforce, and of sales enablement and prospecting AI tools like Fathom and Amplemarket; experience with BI platforms such as Metabase.
- Experience or interest in AI tools to automate workflows and commercial processes.
- Strong analytical skills—comfortable working with large datasets, building reports, and deriving actionable insights. Deep knowledge of using Google Drive tools such as Sheets for this.
- Excellent verbal and written communication and stakeholder management skills. Proven ability in conflict resolution and managing difficult conversations.
- Adaptability to fast-changing environments and a proven track record of role-specific execution.
Nice to haves
- Independent analytical skills using SQL or Python (ok if this is done primarily through LLM support).
- Experience with N8N, Amplemarket, Databricks, or Google Script.
- A good sense of humor.
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
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We’re the leading B2B fintech for spend management in Latin America.
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Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
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Passionate about making Latin America more prosperous and competitive.
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Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
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Product-led, high-talent-density culture — designed for builders who raise the bar.
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Proud of our open, inclusive, and values-driven environment.
What we believe in
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#Clarity. We say things clearly, directly, and proactively.
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#Simplicity. We reduce noise to focus on what really matters.
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#Ownership. We take responsibility and never wait to be told.
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#Pride. We build products and experiences we’re proud of.
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#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
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#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
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Competitive salary and stock options (ESOP) from day one
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Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
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Annual learning budget and internal accelerated development paths
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High-ownership environment: we move fast, learn fast, and raise the bar — together
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Smart, ambitious teammates — low ego, high impact
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Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role:
We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
Key Responsibilities
1. End-to-End Ownership of Complex Events
- Lead the operational strategy of large-scale, high-complexity events
- Own projects from early planning stages through execution
- Ensure delivery meets both partner expectations and internal standards
2. Operational Strategy & Design (0→1)
- Translate partner needs into scalable operational models
- Design processes, workflows, and tools from scratch when needed
- Define how the event should be run — not just how to execute it
3. Problem Solving in Ambiguous Environments
- Break down complex, undefined problems into actionable plans
- Anticipate operational risks and design mitigation strategies
- Make decisions with incomplete information
4. Cross-functional Leadership
- Work closely with Sales, Originals, Product, and local Operations teams
- Align multiple stakeholders around a clear execution plan
- Act as the main operational point of contact for key partners
5. Execution Oversight
- Ensure that designed solutions are effectively implemented on the ground
- Support local teams in executing complex setups
- Step in when needed to unblock critical issues
What Success Looks Like:
- Complex events are delivered without relying on existing playbooks
- New operational models are designed, tested, and reused
- Partners see Fever as a strategic operator, not just an executor
- Ambiguity is reduced through clear structure and decision-making
- Projects move forward without constant supervision or escalation
About You:
Experience
- 2–5 years of experience in:
- Top-tier consulting (MBB or similar), OR
- Strategy & Operations roles in high-growth companies
- Proven experience solving complex, ambiguous problems
- Experience leading projects end-to-end
Skills & Mindset
- Structured problem solver: you break down complexity into clear actions
- Builder mentality: you create solutions where none exist
- High ownership: you operate independently with minimal guidance
- Strategic + execution balance: you can design and implement
- Strong stakeholder management: you influence without authority
Nice to Have
- Experience in operational environments (logistics, marketplaces, large-scale ops)
- Exposure to live events or large-scale physical operations
- Analytical skills (Excel, SQL) are a plus
Languages
- Fluent English required
What We Offer:
- Ownership of the most complex and strategic projects in the company
- High visibility and direct exposure to senior leadership
- The opportunity to build operations from scratch at global scale
- A fast-paced environment with real autonomy and impact
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
- Wellhub
- English Lessons
- We have free food, drink and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Who You Are:
You are a customer-focused problem solver who thrives in a fast-paced environment. As the first hire in this function, you are a hands-on practitioner who takes pride in getting things right from day one. You are passionate about the Justworks product and possess the technical curiosity to leverage AI and automation to scale our support as we grow. You are comfortable being "in the weeds" with complex inquiries and enjoy the process of documenting insights to define our standard of excellence for international support.
What You’ll Do:
- Own the front-line experience for Admins and EOR employees across phone, email, and chat, providing expert guidance on international payroll, benefits, and platform navigation.
- Partner with International Consultants to navigate complex compliance and HR issues, ensuring customers receive holistic, accurate, and high-touch support.
- Serve as the product expert for the Justworks international offering, guiding customers through the platform and ensuring they maximize its value.
- Collaborate cross-functionally with Product, Operations, and Legal to streamline workflows and bridge the gap between customer needs and internal processes.
- Build the foundational knowledge base by creating the initial documentation, FAQs, and standard operating procedures that will serve as the blueprint for the team’s growth.
- Drive AI & Efficiency initiatives by identifying and implementing automation opportunities to improve support speed and accuracy.
- Close the feedback loop by relaying customer insights to Product and Operations teams, directly influencing the international product roadmap.
How You’ll Do Your Work:
- Act as a systems-thinker by understanding end to end processes and designing efficient and automated support workflows.
- Advocate for the customer while maintaining a focus on risk and compliance considerations.
- Translate complexity by turning nuanced international regulations into clear, actionable guidance for both customers and internal partners.
- Operate with high autonomy, managing a consistent queue of inquiries while simultaneously executing on foundational projects.
- Champion technological solutions, actively promoting the use of AI and knowledge management tools to enhance the customer experience.
Qualifications:
- 4+ years experience in a customer-facing role, ideally with experience in the EOR space.
- Proven track record of building new functions or workflows and automating processes for scale.
- Excellent communication, problem-solving, and consultative skills.
- Native or close to native English fluency (written and verbal).
- Experience working with US-based customers and stakeholders.
- A proactive approach to learning and a track record of using new tools (AI, automation, or knowledge systems) to work more efficiently.
- Ability to work independently as an individual contributor while keeping internal teams updated on customer trends.
Bonus Points:
- Expert-level proficiency with Zendesk, JIRA, or AI-integrated support tools.
- Experience at a high-growth SaaS company.
- Experience with leading others in a team-lead or manager capacity.
The base wage range for this position based in our Mexico City Office is targeted at 600,000 MXN - 750,000 MXN per year (50,000 MXN - 62,500 MXN per month).
#LI-Hybrid #LI-CC1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Ready to apply?
Apply to Justworks
Marketplace Operations Specialist / Music & Live Shows (Backoffice)
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Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role:
In Fever, we are looking for a person to join the Markeplace Operations Team. The tasks will consist of the following:
- Fever´s Back Offices Management: creation, configuration, monitoring, and ongoing maintenance of experiences across internal and external ticketing and distribution platforms
- Operational Monitoring: daily checks of published experiences to ensure correct setup, performance, and smooth operation.
- Cross-Team Coordination: daily collaboration with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously improve internal operational processes.
- API Integrations Maintenance: oversee the day-to-day performance of external partner API integrations, proactively identify issues, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
- Team Alignment & Reporting: participate in weekly meetings with relevant internal teams to align priorities, report operational issues, and support continuity of marketplace operations.
About You
- Excellent communication and interpersonal skills: able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
- Fast learner with strong retention and ability to multitask in a fast-paced environment.
- Comfortable working under pressure and handling high-demand peaks.
- High level of English and Spanish (required).
- 2+ years of experience in similar roles
- Proactive and decisive, with strong problem-solving and quick-reaction skills.
- Strong command of Microsoft Office and ability to quickly learn new tools (SQL, dashboards, internal systems, etc.).
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid, with possible travel across our markets
- Home-office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
- English and Spanish Lessons
- Gympass membership
- We have free food, drink and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
- Enable cost-effective transformation and operational efficiency
- Accelerate adoption of AI, data, and digital platforms
- Ensure consistent delivery of value and benefits across all agencies and markets
- Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday HCM Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
Reporting to the Lead Workday HCM Analyst, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing:
- Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
- Support data requests and maintenance including rescind, correct and EIBs
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, and keeping the requestor informed at all times
- Provide functional expertise and guidance to our People teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Provide creative solutioning for enhancements to our Workday deployment
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
Who you'll be working with:
The Workday HCM Analyst will report to the Lead Workday HCM Analyst and will liaise with Workday Services colleagues around the globe.
What you'll need:
- Certified or experienced in Workday core HCM/absence/time tracking/compensation
- Takes ownership of queries and successfully resolves
- Experience of using Jira, ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent listening and communication skills
- Excellent organisational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and prioritise effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Remote
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:
- Enable cost-effective transformation and operational efficiency
- Accelerate adoption of AI, data, and digital platforms
- Ensure consistent delivery of value and benefits across all agencies and markets
- Minimise disruption and maximise engagement during large-scale change
Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.
Why we're hiring:
We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing:
- Manage complex change requests, establish the underlying problem, propose options and fully document the solution
- Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business
- Support global merger activities and deployments
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times
- Provide guidance to our team of analysts when troubleshooting complex issues
- Professionally manage escalations should they occur and communicating with senior stakeholders
- Provide functional expertise and guidance to our People Teams
- Accountable for maintaining up-to-date process documentation
- Safeguard global standards and principles against competing requests and priorities
- Participate in testing activities as required
- Proactively identify opportunities to extend and improve our Workday usage
- Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends
Who you'll be working with:
The Workday HCM Consultant will report to the Workday HCM Product Manager and will liaise with the global Workday Services team.
What you'll need:
- Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation
- Ability to identify opportunities to extend Workday usage to meet business requirements
- able to challenge stakeholders to fully understand a requirement
- Take ownership of queries and successfully resolve
- Experience of using ServiceNow or similar service management software
- Effective team player and experience of working with others to achieve a common goal
- Excellent organisational skills, attention to detail and confident communicator across all mediums
- Ability to deliver to deadlines and prioritise effectively
- Experience of improving ways of working and processes
- Knowledge and experience of cross functional working on both HR and finance processes an advantage
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Remote
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Experience
Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!
About the Role:
As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.
- Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
- Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
- Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
- Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
- Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
- Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
- Evaluate fabrication and production quality standards, ensuring global consistency across regions.
- Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
- Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
- Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.
About You:
- 5+ years’ experience in scenic, technical, or immersive experience production.
- Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
- Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
- Expertise in creative budgeting and technical feasibility analysis.
- Experience in issuing and evaluating RFPs and fabrication contracts.
- Strong interpersonal and cross-cultural communication skills.
- Ability to balance creativity with pragmatic production needs.
- Fluent in English; additional languages are a plus.
- Willingness to travel internationally and manage multiple projects simultaneously.
You Are:
A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.
Benefits & Perks:
- Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
- Competitive employee benefits package, including health and dental private insurance
- Responsibility from day one, with opportunities for professional and personal growth
- Opportunity to have a real impact in a high-growth global category leader
- Possible travel across our markets
- Great work environment with a young, international team of talented people
- 40% discount on all Fever events and experiences
- ClassPass membership
Our Hiring Process:
- A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
- A 60 min online test with three topics: logic, analytics, and written understanding.
- A 30 min meeting with a hiring manager.
- A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
#LI-FullTime #LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
Our People Operations team shapes Fever’s people strategy to attract, support and grow our people and make the company a top-performer. We ensure a smooth hiring and onboarding process, create the best employee experience, and support career growth and learning opportunities to help every individual do their best work.
Join us if you are passionate about people and want to help shape the people strategy that drives Fever’s success.
The Role
As a Talent Acquisition Specialist, you will play a key role within Fever’s People department, working closely with hiring managers and cross-functional teams to support global recruitment efforts and contribute to the overall talent strategy of the company.
What You’ll Do
- Identify and source high-quality candidates through a variety of channels
- Manage the full-cycle recruitment process: creating job ads, screening job applications, phone interviews, video screening, candidate testing, conducting interviews, and coordination with the hiring teams
- Work closely with hiring managers in helping them define the recruitment process
- Provide a world-class candidate experience
- Communicate feedback effectively to applicants
- Spread the Fever message by attending virtual job fairs, e-meetups, etc
- Manage the existing pipeline of candidates and identify future opportunities for growth
Who You Are
To be successful in this role, you will be:
- Obsessive about acquiring the best talent for the position: from beginning to end, you master the hiring process and prove that you are a valuable asset to the company
- Independent and self-driven: your organizational skills and remarkable determination mean that high-volume hiring doesn’t phase you
- Inquisitive nature: being analytical and creative helps you to find talent for any role
- Strong stakeholder manager: excellent communication skills, unbeatable market insight and proven expertise up to director level help drive decisions through data and reporting
- Eager to learn and help: you understand the overall goal of your team and not just your own objectives
Requirements
- +3 years of experience, preferably in-house within a similar tech or related industry player. Experience in a fast-growing environment is a plus
- A degree in Business, Psychology, Law, or similar field
- C2 or Native English level, other languages are a plus
- Experience working with ATS systems
- Experience with recruiting tools such as LinkedIn Recruiter
- A solid understanding of Fever’s vision, business model, and operations
- Unsurpassable networking skills and the ability to create smart recruiting partnerships
Why You’ll Love It Here
- Attractive compensation package
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Health insurance
- Home-office friendly
- Responsibility from day one, and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Software Engineer, Platform - Mexico City, Mexico
Share this job
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
- Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
- Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
- Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience
An Ideal Candidate Should Have
- Proven experience in backend development: TS/Node (required)
- Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
- Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
- Preferred: Experience with Docker and containerized deployments
- Preferred: Proficiency in deploying high availability applications on Kubernetes
What We Offer
- A dynamic environment where your contributions shape the company and its products
- A team that values innovation, intuition, and drive
- Autonomy, fostering focus and creativity
- The opportunity to have a significant impact in a revolutionary industry
- Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
- The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
- An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role
We're looking for a curious, hands-on IT Specialist to join our lean IT team. This isn't a traditional helpdesk role — we want someone who sees a repetitive task and instinctively thinks "I could automate that".
You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.
One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.
What You'll Do
- Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
- Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
- Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
- Maintain and administer self-hosted infrastructure — firewalls, switches, and internal services
- Write scripts and lightweight tooling to automate common requests and reduce toil
- Collaborate with our SRE team on infrastructure awareness and escalations
- Document runbooks, processes, and internal guides clearly and consistently
- Occasionally support Windows and Linux users alongside our primary macOS environment
What We're Looking For
Core IT skills
- Solid macOS administration experience — you know the OS, not just the UI
- Linux comfort — enough to SSH in, read logs, and not panic
- Experience with MDM tools (Kandji, Jamf, or similar)
- Identity and access management — Okta, Google Workspace, SSO basics
Scripting & automation
- Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks
- Git basics — version control your work, not just save to Desktop
- Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)
Mindset
- You ask "why does this keep happening?" before closing a ticket
- You're comfortable with ambiguity and can prioritise without hand-holding
- You write things down — runbooks, notes, decisions
- You want to understand how things work, not just fix symptoms
Nice to Have
- Experience with Docker or containers at a basic level
- Networking fundamentals: VLANs, firewalls, switches, VPN concepts
- Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
- Exposure to AWS or other cloud platforms
- Any Slack bot, webhook, or internal tooling project you've built — even a small one
What We Offer
- A team that treats IT as engineering, not just support
- Real autonomy to build tooling, propose improvements, and own projects
- Opportunity for engineering progression for the right candidate
- A lean, collaborative team where your contributions are visible and valued
- Fully remote working
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Private health Insurance
- 20 days off annually
- Wellhub membership
- English Lessons
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.
#LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role
We're looking for a curious, hands-on IT Support Specialist to join our lean IT team. This isn't a traditional helpdesk role — you will be a part of a 2-person team, meaning you will be doing a bit of everything (which will provide you exposure to many systems and technologies).
You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.
One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.
What You'll Do
- Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
- Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
- Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
- Collaborate with our SRE team on infrastructure awareness and escalations
- Document runbooks, processes, and internal guides clearly and consistently
- Occasionally support Windows (and a couple Linux) users alongside our primary macOS environment
- Use available platforms to automate common requests and reduce toil
What We're Looking For
Core IT skills
- Solid macOS administration experience — you know the OS, not just the UI
- Terminal comfort — enough to read logs, and not panic
- Experience with MDM tools (Kandji, Jamf, or similar)
- Identity and access management — Okta, Google Workspace, SSO basics
Mindset
- You ask "why does this keep happening?" before closing a ticket
- You're comfortable with ambiguity and can prioritise without hand-holding
- You write things down — runbooks, notes, decisions
- You want to understand how things work, not just fix symptoms
Nice to Have
- Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)
- Experience with Docker or containers at a basic level
- Networking fundamentals: VLANs, firewalls, switches, VPN concepts
- Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
- Exposure to AWS or other cloud platforms
- Any Slack bot, webhook, or internal tooling project you've built — even a small one
- Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks
What We Offer
- A team that treats IT as engineering, not just support
- Real autonomy to build tooling, propose improvements, and own projects
- Opportunity for engineering progression for the right candidate
- A lean, collaborative team where your contributions are visible and valued
- Fully remote working
Benefits & Perks:
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Private health Insurance
- 20 days off annually
- Wellhub membership
- English Lessons
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.
#LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp