About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🌎 Partner directly with Executive and Senior Leaders across global Tech, Finance, Data/AI and Corporate functions, shaping people strategy during an exciting stage of growth!

🎯 Lead high-impact initiatives spanning leadership development, engagement, organisational effectiveness, talent, and performance.

⚡️ Own a role with real variety, where no two days are the same, balancing strategic thinking with hands-on execution in a fast-moving global SaaS environment.

🤝 Join a values-driven P&C team that genuinely cares about building a world-class employee experience, where your ideas and contributions matter.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership and pace we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We’re looking for a Senior People & Culture Business Partner based in Melbourne to partner globally with our Technology (Product and Engineering), Finance, Data/AI and Corporate functions across ROLLER.

You will be the most senior P&C Business Partner in APAC, reporting directly to the Chief Performance Officer, with executive-level relationships and high autonomy. You’ll roll up your sleeves to deliver impactful people initiatives that support high performance, engagement, development, and culture across the full employee lifecycle.

This role is a key member of ROLLER’s globally distributed People & Culture team and will collaborate closely with peers across APAC, EMEA, and AMER to create scalable, consistent, and high-impact people experiences globally.

This role is ideal for someone who thrives in fast-paced, high-growth environments, enjoys balancing strategic thinking with hands-on execution, and is passionate about helping technical and corporate teams scale effectively.

This role is based in Melbourne. We believe time in the office is critical for connection, collaboration and learning - so this role is minimum 3 days per week in the office.

What You'll Do

Strategic Business Partnering

• Act as a trusted advisor - partnering with leaders on organisational design, talent management, engagement and enablement - translating business priorities into people strategies that support scalable growth
• Use people data and insights to proactively identify trends, surface risks, and recommend actions that improve engagement, retention, and performance
• Coach leaders through performance challenges and organisational change 

Talent, Performance & Leadership

• Facilitate and continuously improve talent and performance processes including goal setting, talent reviews and calibration, performance management and career development 
• Drive initiatives that build leadership capability and manager effectiveness — from coaching individual leaders to designing scalable programs
• Partner with leaders to strengthen team culture, engagement, and belonging across globally distributed teams, particularly during periods of change and growth

Operational Excellence & Compliance

• Provide pragmatic, commercially balanced guidance on employment legislation, ER matters, and people policies globally 
• Partner closely with Payroll, Finance, Legal, and Talent Acquisition to ensure people operations run smoothly and scalably
• Contribute to the continuous improvement of P&C processes, systems, and frameworks as ROLLER scales globally

About You

You’re an experienced and commercially minded People & Culture professional who knows how to build trusted relationships, influence leaders, and drive meaningful outcomes in high-growth environments.

You’re equally comfortable sparring with Executives on people strategy, as you are rolling up your sleeves and crunching people data or supporting a performance meeting. This role requires someone who thrives in ambiguity and can operate autonomously, confidently from day one.

You’ll likely bring:

• 8+ years’ experience in HR / People & Culture, having help a Business Partner / Advisory role, ideally within technology or high-growth environments
• Proven experience partnering with Executive and Senior Leaders across globally distributed teams
• Strong business partnering capability across organisational design, leadership development, performance management, engagement, and change management
• Experience supporting technical organisations such as Engineering, Product, Design, or IT teams is highly regarded
• Strong understanding of employment legislation and HR best practices, ideally across multiple regions
• Experience managing complex employee relations matters with sound judgment and pragmatism
• Strong appetite to be a hands-on executor 
• Excellent communication, stakeholder management, and influencing skills
• A collaborative, adaptable, and solutions-focused approach
• Experience working with HRIS platforms and people analytics tools (we are on HiBob)

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🎉 Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

💙 Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About the Team

Our Restaurant Acquisition team is the engine behind DoorDash's growth across Australia. We identify, pitch, and sign new SMB restaurant partners bringing the best local dining onto the platform and expanding selection for customers in every market we serve.

About the Role

As an Account Executive, you'll be responsible for acquiring our new SMB restaurant partners for DoorDash. You'll own the full sales cycle: from prospecting and outreach to pitching, negotiating, and signing, building a strong pipeline of high-quality merchants that fuel marketplace growth.

Working cross-functionally with Marketing, Operations, Customer Success and Strategy teams, you'll leverage market insights and competitive intelligence to win in your territory and convert top prospects. 

Please note: this is a highly field-based role requiring regional and interstate travel (including overnight travel and occasional week-long trips). Candidates must hold a valid full driver’s licence and be comfortable with travel requirements that may vary based on business priorities and market needs.

You're excited about this opportunity because you will…

• Hunt and close new restaurant partners: pitch and sign SMB restaurants from iconic local favourites to exciting up-and-coming venues
• Own your patch: develop and execute a strategic acquisition plan that prioritises high-value prospects and closes selection gaps in key markets
• Use data to win: leverage market intelligence, competitive insights, and platform data to build compelling pitches and prioritise outreach
• Navigate objections and negotiate commercially: tailor proposals that demonstrate clear value, handle competitive pushback, and close deals that set partners up for long-term success
• Collaborate cross-functionally with Marketing, Operations, and Post-Sales teams to ensure a seamless merchant onboarding experience and strong speed to first order
• Be a market expert: stay across competitor activity, local dining trends, and merchant sentiment to inform your approach and feed insights back to the wider business
• Lift the team by sharing winning tactics, pipeline best practices, and helping those around you succeed

We’re excited about you because…

• 4+ years of experience in B2B sales, business development, or new business acquisition
• Proven track record of meeting or exceeding sales targets and closing new business
• Strong prospecting and pipeline management skills with a hunter mentality
• Commercial acumen with the ability to craft compelling value propositions and negotiate effectively
• Clear, confident communicator — equally persuasive on the phone, over email, and in person
• Thrive in high-growth, high-pace environments; competitive, adaptable, and solutions-focused
• A genuine team player — collaborative by nature and committed to helping others win
• Hold a valid full driver’s licence 

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Sydney to work with the teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Melbourne to work with the teams and directly interact with our partners, providers, and venues. 

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

ABOUT US

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

ROLE DESCRIPTION

The Partner Marketing & Events Specialist supports the planning and execution of partner-led marketing initiatives and events across priority verticals in Australia. Reporting to the Senior Partner Marketing Manager, this role plays a key part in Podium’s verticalised Marketing team, helping drive pipeline growth, brand presence, and partner engagement through high-quality event experiences and go-to-market collaboration. Experience in Automotive or Home services (trades) industries is highly regarded!

This is a hands-on role suited to someone who enjoys fast-paced execution, managing multiple priorities, and continuously improving performance through insights and experimentation. The role works closely with Sales, Partnerships, Integrations and broader Marketing teams to deliver impactful in-person and virtual events that support business growth.

RESPONSIBILITIES

Events

• Support the end-to-end execution of the event calendar, including partner events, Podium-hosted events and trade shows
• Manage event logistics such as venues, suppliers, budgets, timelines, freight and on-site requirements
• Assist with identifying and testing new event formats for customers and prospects, both in-person and virtual
• Track event performance and contribute to post-event reporting, including attendance, lead quality and ROI
• Gather feedback and insights to continuously improve future events and experiences

Partnerships

• Execute partner marketing initiatives that highlight Podium’s value proposition and support go-to-market partnership goals
• Manage and deliver a virtual event calendar in collaboration with Partnerships, Integrations and Sales teams
• Coordinate the creation of marketing assets such as presentation decks, email campaigns, text campaigns and direct mail

Collaboration & Communication

• Work cross-functionally with Sales, Marketing, Product and Partnerships teams to align event activity with broader objectives
• Build and maintain strong relationships with partners, vendors and internal stakeholders
• Share insights, learnings and updates to support continuous improvement across partner and event programs

Brand Representation

• Ensure Podium is consistently and professionally represented across all events, marketing assets and partner touch points
• Support the delivery of high-quality experiences that reflect Podium’s brand and operating principles

Travel

• Occasional interstate travel may be required to support on-site event delivery and represent Podium alongside Sales and Leadership teams

REQUIREMENTS

• 4+ years of experience in marketing, events or partnerships, ideally within B2B or SaaS
• Hands-on experience supporting or executing events, webinars or partner-led initiatives
• A commercially minded, results-driven approach with an understanding of event performance and ROI
• Strong project management and organisational skills, with the ability to manage multiple deadlines
• Clear written and verbal communication skills and confidence working with internal and external stakeholders
• Experience using CRM and marketing tools such as Salesforce and event management platforms
• Understanding of B2B marketing funnels and how events and partnerships contribute to pipeline
• Experience in the Automotive, Healthcare or Home Service industries is highly advantageous 

PERKS

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers

The Role

Podium is looking for a talented AI Engineer where your primary mandate is twofold: rebuild and modernise our lead funnel using AI-first architecture, and design and deploy a suite of internal AI agents that eliminate repetitive, manual work for our AEs and SDRs — giving them more time to sell.

If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!

What you will be doing

• Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
• Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
• Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
• Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
• Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
• Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.

What you should have

• 5-8+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Proven success designing and maintaining distributed or high-throughput systems.
• Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
• Excellent communication skills and the ability to work effectively across teams.
• A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.
• Ability to thrive in a fast-paced environment with shifting priorities.

What we hope you have

• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.
• Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
• Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
• Hands-on experience with fine-tuning and data curation for improving model performance.

Why you’ll love working here: 

• Podium is the best place to work to:
• Join the leaders in AI agents
• Unlock career-defining growth
• Build with world-class talent
• Make a real impact on local business

Benefits:

• Open and transparent culture 
• Health and Wellbeing Benefits
• 4 weeks of annual leave
• Melbourne CBD Office - Located on the corner of Queen & Collins St
• Snacks cupboard always stocked up
• Catered lunch the last week of every month

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The opportunity:

Tired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission is to make global commerce so easy there will be more of it. We believe that global trade should work better for everyone. Over the last decade, we have grown faster than any freight forwarder in history by taking a technology-first approach to the industry's biggest challenges and building a team of passionate experts to transform global logistics.

As a key member of our Australian team, you will drive the growth of Flexport in the region. You will be part of a high-growth, dynamic team with a strong focus on culture, performance, and career development. Being a small team, you will have the unique opportunity to deep-dive into various aspects of the business and fill gaps outside your day-to-day remit, truly helping build Flexport’s presence on the ground floor.

What you’ll do:

• Drive the growth of Flexport Australia together with your colleagues.

• Identify and pursue high-potential clients and manage the full sales cycle, from prospecting to closing deals.

• Consult with new clients to understand their supply chain needs and pain points, creating value-driven solutions.

• Showcase Flexport’s capabilities through virtual and in-person meetings.

• Own and achieve personal sales targets, approaching them strategically and consistently delivering results.

• Lead customer onboarding by coordinating with internal resources and teams.

• Personally represent Flexport’s value proposition and identify growth opportunities for overseas demand teams.

• Create feedback loops with key stakeholders to align operations with evolving client needs.

• Contribute to a best-in-class sales and operational structure.

What you’ll need:

• Eligibility: Applications will only be accepted from Australia passport holders or Australia PRs.

• Experience: At least 3 years’ experience in a full-cycle (prospecting to closing), quota-carrying sales role.

• Domain Expertise: Experience within a freight forwarding or logistics domain is required.

• Sales Drive: Enthusiasm for cold-calling prospects, leading discovery calls, and a burning desire to grow into a top 5% sales executive in the country.

• Mindset: A client-service mindset—obsessed with client and employee happiness—and the courage to challenge the status quo.

• Skills: Excellent communication, interpersonal, and organizational skills with a strong work ethic and fast learning ability.

• Execution: Strategic vision combined with "ground floor" execution capabilities.

What’s in it for you:

• Impact: An opportunity to contribute to one of the fastest-growing companies and create a global impact within a thriving multinational environment.

• Growth: Access to global learning programs and career development opportunities.

• Compensation: Appropriated sales incentive based on performance achievement.

• Benefits: Parental leave benefits and access to an Employee Assistance Program (EAP) with global support resources.

• Perks: Lunch stipend and mobile phone reimbursement.

About the Team

The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.

About the Role

As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.

You’re excited about this opportunity because you will…

• Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
• Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
• Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
• Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
• Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.

We’re excited about you because…

• You have 3+ years of experience in hospitality technology sales
• You’re confident presenting to clients both in person and virtually
• You’re self-driven and comfortable working independently, whether in the office or remotely
• You’re tech-savvy and quick to pick up new tools and platforms
• You’re results-oriented and bring energy and focus to your daily work
• You’ve worked with tools like Salesforce, Outreach, or similar systems
• You have a background in hospitality or restaurants (a big plus!)
• You’re open to occasional travel into key markets to connect with clients face-to-face

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.

About the Role

As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.

You’re excited about this opportunity because you will…

• Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
• Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
• Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
• Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
• Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.

We’re excited about you because…

• You have 3+ years of experience in hospitality technology sales
• You’re confident presenting to clients both in person and virtually
• You’re self-driven and comfortable working independently, whether in the office or remotely
• You’re tech-savvy and quick to pick up new tools and platforms
• You’re results-oriented and bring energy and focus to your daily work
• You’ve worked with tools like Salesforce, Outreach, or similar systems
• You have a background in hospitality or restaurants (a big plus!)
• You’re open to occasional travel into key markets to connect with clients face-to-face

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.

About the Role

As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team.

You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes.

This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback..

This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote.

You are excited about this opportunity because...

• Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand.
• Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs.
• Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays.
• Help maintain and optimize regional enablement workflows including content delivery, sales tool adoption, and feedback loops.
• Contribute to a culture of learning by coordinating training calendars, facilitating sessions, and tracking engagement and outcomes.
• Gather insights from frontline teams to help identify skill gaps and recommend enablement solutions that drive seller performance.
• Track and report on enablement impact using available data and feedback to continuously improve delivery and relevance.

We’re excited about you because…

• 5-7  years of experience in sales enablement, sales operations, learning & development, or a related go-to-market function.
• Experience supporting sales organizations, preferably within a tech, SaaS, or marketplace environment.
• A strong operational mindset, with attention to project execution, coordination, and stakeholder management.
• Effective communication and facilitation skills; comfortable presenting to groups and managing enablement tools and platforms.
• The ability to work independently in a fast-paced environment while collaborating across time zones and functions.
• Familiarity with tools such as Salesforce, Outreach, Seismic, Chorus, Google Suite, or similar platforms is a plus.
• An interest in building scalable processes, paired with a willingness to execute hands-on work when needed.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Doordash is looking for an Associate Manager, Strategy & Operations to drive pricing and promotional governance and growth across the ANZ business, with a specific focus on optimising restaurant pricing and promotions processes.

This role is critical to strengthening the ANZ merchant organisation and involves cross-functional collaboration with product, sales, finance, and operations teams to execute strategies.

Restaurants are at the heart of our marketplace, and we aim to provide them with best in class experience from onboarding to growth. As Doordash continues to scale and expand its offerings, the merchant operations engine must grow in precision, efficiency and adaptability.

This is a Hybrid role with 3 days a week in-office (Sydney/ Melbourne).

About the Role

You will own the end-to-end design and evaluation of pricing and promotional initiatives that drive our restaurant marketplace business. You will be the "quality bar" for analytical work, building unit economic models and designing experiments to ensure our commercial offers are both viable and high-impact. You will report into the Manager of Merchant Strategy and Operations on our Merchant S&O team. We expect this role to be 3 days in office with 2 days remote.

You’re excited about this opportunity because you will…

• Own Commercial Outcomes: Move beyond slide decks to own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users.
• Drive Rigorous Analysis: Build and run sensitivity models from first principles, ensuring every recommendation is backed by a deep understanding of P&L logic and margin impact.
• Influence Senior Leadership: Produce decision-grade outputs and trade-off frameworks for senior stakeholders, acting as a trusted advisor on market-moving decisions.
• Collaborate Cross-Functionally: Partner with Sales, Marketing, and Finance to ensure our promotions are operationally feasible and strategically aligned.

We’re excited about you because…

• You have 5+ years of experience in management consulting or high-growth commercial roles, with a proven track record of "doing the loop" and driving execution.
• You are analytical: You excel at breaking down complex problems, identifying gaps in logic, and turning data into actionable insights. You’re comfortable working with data.
• You Understand Marketplace Dynamics: You have experience in building volume forecasts for promotions and discounts.
• You are a Clear Communicator: You default to written artifacts, lead with evidence-based arguments, and can simplify complex trade-offs for executive audiences.
• You Thrive in Autonomy: You manage your own time effectively, meet deadlines with clean handoffs, and don't require hierarchy to influence stakeholders.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The International Analytics team is looking for a Data Scientist to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash!

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition and growth, fraud and support, marketing, balancing supply and demand, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos and turning them into explainable, actionable insights, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Identify and measure levers to help move essential metrics and make recommendations
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritizing competing needs

We're excited about you because you have…

• 2+ years of experience in data analytics, consulting, or related quantitative role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• Experience leading /owning strategic projects to completion with multiple cross-functional teams
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language, preferably Python or R
• Very experienced with SQL queries, Basic ETL, Regression techniques 
• Proficiency in one or more analytics & visualisation tools

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

As part of our Commerce Platform business, the In-Store Sales team at DoorDash is responsible for driving growth for some of the top restaurants in the APAC by empowering them with innovative in-store technology solutions to create best in class guest experiences. This team plays a critical role in expanding our merchant partnerships beyond existing channels and delivering seamless, high-impact experiences for consumers in-store.

We work in close collaboration with cross-functional partners across Sales Development, Account Management, Product, and Strategy & Operations to bring cutting-edge solutions to life—enabling our merchants to thrive in a hybrid digital and physical environment.

About the Role

As Head of Sales, In Store, you will lead a team of sales professionals focused on growing our in-store business across key merchant segments. You’ll be responsible for managing managers and their respective teams, setting vision and strategy, and driving execution to deliver against aggressive revenue and adoption targets.

You will report to the Senior Director of Sales for DoorDash Commerce Platform and serve as a key leader in scaling our newest frontier in merchant engagement.

You’re excited about this opportunity because you will…

• Lead a high-impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in-store product adoption across strategic accounts and regions.
• Drive strategy and execution: Develop, implement, and continuously refine go-to-market strategies for DoorDash’s in-store offerings, ensuring alignment with company goals and merchant needs.
• Collaborate cross-functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
• Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long-term success.
• Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
• Stay merchant-obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.

We’re excited about you because…

• You have 10+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
• You bring 6+ years of people management experience, with a strong record of leading managers and developing high-performing teams.
• You’ve successfully worked in cross-functional environments, aligning various stakeholders toward common goals.
• You are a strategic and analytical thinker, with a data-driven mindset and a passion for solving complex challenges.
• You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
• You are a hands-on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
• You are deeply committed to diversity, equity, and inclusion, both in team-building and customer engagement.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our ANZ Sales team drives DoorDash's growth across Australia and New Zealand. The team has built strong momentum through disciplined execution, structural simplification, and record-breaking performance across topline growth, merchant investment, and sales productivity. As we scale into our next phase, the strength of our strategy and operations function must grow with it.

About the Role

As our Head of Sales Strategy & Operations for ANZ, you'll own the strategy and execution engine behind our entire sales organization across all verticals and segments. This means designing go-to-market playbooks, building sales forecasting and incentive frameworks, optimizing merchant acquisition and investment motions, and driving cross-functional initiatives that improve how we sell, what we sell, and who we sell to. You'll be responsible for turning market intelligence and commercial insights into operating plans that drive sustainable, profitable growth.

We're looking for someone who is analytical, commercially sharp, and energized by building structure in a fast-moving, competitive market.

This is a hybrid role with 3 days a week in office and 2 days remote. 

You’re excited about this opportunity because you will…

• Own the ANZ sales strategy across all verticals and segments, translating market dynamics, competitive intelligence, and merchant insights into actionable plans
• Build sales forecasting and incentive frameworks that align team behavior with strategic priorities and enable leadership to make informed investment decisions
• Drive impact measurement across sales initiatives, building the analytical infrastructure to understand what's working, quantify incrementality, and scale what drives results
• Build and lead a high-performing team, coaching and developing strategy and operations talent while fostering a culture of ownership, analytical rigor, and cross-functional partnership
• Accelerate productivity through AI, identifying and deploying AI-powered workflows, rep enablement tools, and process automation that make the sales org faster and smarter

We’re excited about you because…

• You have 10+ years of experience in sales strategy, sales operations, revenue operations, or management consulting, with a track record of building and executing go-to-market plans across multiple business lines
• You're deeply analytical and comfortable building models to size opportunities, forecast growth, design incentive structures, and evaluate the economics of strategic initiatives
• You have experience with AI-driven sales tooling and are excited about applying AI to transform sales motions, targeting, and rep productivity
• You've operated in a challenger or high-growth environment and understand how to compete for share, manage complex commercial motions, and drive alignment across diverse stakeholders
• You're a proven people leader with experience building, coaching, and scaling high-performing strategy and operations teams
• You communicate with clarity and can influence senior leaders with data, narrative, and a strong point of view

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetising relevant content that benefits our core audiences. We provide digital solutions that help advertisers effectively reach DoorDash audiences.

This role is responsible for driving the operations and performance of some of our newest and fastest-growing Ads & Promos offerings across Australia and New Zealand. It sits within the Global Ads & Promos team, which owns operations and performance globally, with a specific focus on the ANZ markets.

About the Role

• Own the performance of our Enterprise Ads business in Australia and New Zealand – define the strategy, execute the strategy, problem-solve, and track against revenue goals.
• Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment.
• Drive cross-functional alignment with other market stakeholders across shared app surfaces and competing goals.
• Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products, monitor product adoption, and unblock obstacles and technical challenges.
• Devise the appropriate go-to-market playbooks. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking.

You’re excited about this opportunity because you will…

• Own: You are not afraid to single-handedly own a revenue target, and build plans to hit business goals.
• Strategise: Define how we win, build data-driven market plans across categories and geographies, set clear targets, and align roadmaps and resourcing to drive measurable selection growth.
• Build: You like going from 0-1, and 1-10. You want to get in early, identify trends, and leverage insights to scale.
• Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
• Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, and more to deliver results.
• Enable: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.

We’re excited about you because…

• You have ~6-8 years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus). 
• You're entrepreneurial. You have experience standing up new initiatives, pressure-testing them in the market, and translating early traction into scalable playbooks or systems. You have a bias for action and are able to build things from the ground up.
• You’re a data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus).
• You have a proven track record of leading projects, working cross-functionally, and delivering on goals in a complex, fast-moving environment. As such you thrive while wearing multiple hats and working across people, projects and workstreams.
• You’re eager to dive into difficult problems without a playbook, diagnose root causes, and devise an action plan.

About the Team

The Strategy & Operations, Consumer team are responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength.

About the Role

We are hiring a Manager, Strategy & Operations, Consumer to drive growth initiatives across the Marketplace.

You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position - both locally and at scale.

This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.

You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.

This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.

You’re excited about this opportunity because you will…

• Define and execute growth strategies to win in priority customer segments or markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
• Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
• Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
• Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions - rapidly testing, learning, and iterating
• Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market

We’re excited about you because you have…

• 8+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
• Proven track record of owning and scaling growth initiatives in complex environments
• Strong marketplace intuition, ideally within multi-sided or regulated environments
• Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
• Proficiency with modern AI and automation solutions, including ChatGPT Codex and Claude Code, to maximize professional efficacy
• Exceptional cross-functional leadership skills, with the ability to influence without authority
• Strong business judgment and capital allocation instincts
• Grit, resilience, and a bias to action in ambiguous, fast-moving environments

About the Team

As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.

About the Role

We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a  program to shape support as a differentiator in the marketplace through high-quality, white-glove service.

You're excited about this opportunity because you will…

• Collaborate and troubleshoot important issues for Merchants via phone and web 
• Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
• Promote retention and overall Merchant success through white-glove service
• Perform daily phone outreach to proactively resolve issues for Merchants
• Prioritise and escalate issues in partnership with our teams
• Managing conflicting deadlines, ensuring cross-functional collaboration
• Have a solutions-focussed mindset, promoting Merchant success above all else
• Validate and track Merchant feedback to inform updates to our products and tools

We're excited about you because you…

• 2+ years of experience in Customer success, account management, customer support
• Proficiency in Microsoft suite / G-Suite 
• Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
• Experience advocating for customer experience within a team or initiative
• You love thinking about new opportunities for process improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

New Verticals is a lean organisation at DoorDash, building the future of local commerce by bringing new ways to delight our customers to market - beyond restaurants. We are looking for top talent to play a pivotal role in growing our International New Verticals business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth. 

About the Role

As an Senior Associate on the ANZ International New Verticals Strategy & Operations team, you will own growth for a portion of our New Verticals businesses in Australia. You will lead short term execution and long term strategy, grow our topline volume, ideate on our promotion strategy, and lead our go-to-market for new merchants, as well as so much more. You will work cross-functionally with marketing, account managers, analytics, and finance. This role is a mix of strategy & operations, cross-functional collaboration and individual execution. 

You will report into the Senior Manager, New Verticals - International Growth.

You’re excited about this opportunity because you will…

• Strategise. From first principles, you’ll develop and execute strategies as part of our strategy & operations approach to best serve customers and help merchant partners grow their businesses
• Analyse. You’ll analyze the customer and use that data to inform strategy. You’ll assess the operational and financial impacts of your decisions, and iterate based on data. 
• Experiment. You’ll validate potential new business strategies through rigorous testing you run.  You’ll ensure we can derive measurable and actionable insights from our key initiatives and share those learnings with the broader team. 
• Build. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. 

We’re excited about you because…

• You have 3+ years experience in strategy consulting, strategy and operations, retail, or fast-moving technology companies
• You are a self-starter – You have a bias for action and thrive in a fast-paced, evolving environment.
• You are a problem solver – You have a talent for synthesising complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process.
• Proven analytical skills – You have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, and conduct deep-dive analyses into specific issues to bottom out root cause analysis
• You work to get 1% better every day – You're always looking for opportunities to better your work product and own the outcome, both the good and the bad

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About The Team

Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it. 

DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.

About The Role

As a Senior Associate on DoorDash's Merchant Strategy & Operations team, you will sit within the GTM pod and drive impact by growing our merchant selection through non-sales acquisition channels. You will own the strategy and execution for scalable, product-led and marketing-driven pathways that bring new merchants onto DoorDash — including self-serve sign-up flows, inbound funnels, referral programs, partnerships, and lifecycle campaigns. You will solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration.

In this role, you will identify where selection gaps exist, develop hypotheses for how to close them without relying on outbound sales, and build repeatable, data-driven motions that convert prospective merchants at scale. You'll get to the lowest level of detail by analyzing funnel performance, market and competitive data, and merchant behavior to continuously improve conversion and onboarding outcomes. You'll partner closely with Product, B2B Marketing, Analytics, Sales, and Operations teams to bring your ideas to life, and you'll test and refine your approaches in-market to develop best-in-world solutions.

You're excited about this opportunity because you will…

• Own the end-to-end strategy for acquiring new merchants through non-sales channels — from identifying selection gaps and sizing opportunities, to designing and optimizing scalable acquisition motions
• Use data-driven decision-making to run and scale experiments on self-serve sign-up flows, inbound conversion funnels, referral and partnership programs, and targeted lifecycle campaigns
• Identify and prioritize the highest-impact market opportunities by analyzing competitive landscape, consumer demand signals, and selection gaps
• Build and optimize the non-sales acquisition funnel — measuring and improving every step from awareness through signed agreement to first successful delivery
• Bring your ideas to life with a broad team including Product, Analytics, B2B Marketing, Operations, Sales, and Support
• Operate at the lowest level of detail to understand what drives a merchant's decision to join DoorDash organically and translate those insights into scalable programs
• Create step-change improvement in acquisition velocity and cost-efficiency by developing repeatable, product-led growth motions

We're excited about you because…

• You have 3+ years experience - in operations / project management / strategy consulting / product / technology / 
• You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience 
• Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement
• You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About The Team

Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it. 

DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.

About The Role

The Strategy & Operations Senior Associate role is for self-motivated, ownership-minded individuals who thrive on solving complex problems using both data and empathy, collaborate across the organisation, and execute to bring strategies to life. 

You will report to the Strategy & Operations Manager, within one our Strategy & Operations teams, which include Merchant, Dasher and Consumer. This is a hybrid role with 3 days spent in-office (Sydney / Melbourne).

You're excited about this opportunity because you will…

• Curious Mind - You have a curious mind for seeking out problems and thrive on solving complex problems.  You love to learn how things work and how to make them work more efficiently.  In this role you will unpack ambiguous problems and discover new ways to improve the DoorDash business.
• Own & build - You will be responsible for a key component of the customer experience, whether that experience is for customers that order on DoorDash, Dashers who earn and deliver or Merchants who sell through DoorDash. You will own an integral part of the experience for that customer type.  One example in the customer team could include being  responsible for developing and executing the overall operational strategy for DoorDash homepage, where you will focus on increasing customer conversion through improving in-app merchandising and customer experience
• Experiment - Use a data-driven approach and deep market knowledge to identify improvement opportunities, run tests and make our business 1% better everyday
• Influence – Work cross-functionally with our Australia and International teams, such as Strategy & Operations, Marketing, Sales, Product, and Engineering
• Grow professionally - there is room for professional development and to own additional scope and special projects related to consumer and marketplace side of the business  

We're excited about you because…

• You have 4+ years experience - in operations / project management / strategy consulting / product / technology / 
• You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience  
• Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement 
• You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

This team is responsible for accelerating sustainable expansion across the Restaurant Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable initiatives that drive demand, frequency, and long-term marketplace strength.

Within Growth, the Local Markets team focuses on winning city by city - ensuring that our strategies resonate deeply with local communities and outperform competitors on the ground. Together, we combine granular local insight with scalable growth thinking.

About the Role

We are hiring a Senior Manager, Growth & Market Performance to drive growth initiatives across the Restaurant Marketplace and to lead our Local Markets team across Australia and New Zealand.

This role has two core pillars; Marketplace Growth Acceleration - Identifying and executing new growth opportunities across merchants and customer value propositions to unlock incremental scale. Local Market Strategy & Execution - Defining and winning city-level strategies by operating at the lowest level of detail.

You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position—both locally and at scale.

This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.

You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.

This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.

You’re excited about this opportunity because you will…

• Define and execute city-level growth strategies to win in priority markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
• Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
• Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
• Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions—rapidly testing, learning, and iterating
• Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market

We’re excited about you because you have…

• 10+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
• Proven track record of owning and scaling growth initiatives in complex environments
• Strong marketplace intuition, ideally within multi-sided or regulated environments
• Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
• Exceptional cross-functional leadership skills, with the ability to influence without authority
• Strong business judgment and capital allocation instincts
• Grit, resilience, and a bias to action in ambiguous, fast-moving environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.

About the Role

This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.

You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.

You’re excited about this opportunity because you will…

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

We’re excited about you because…

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.

Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must. 

About the Role

In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients. 

You’re excited about this opportunity because you will…

• Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. 
• Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
• Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs. 
• Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions. 
• Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
• Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.

We’re excited about you because…

• You’re a strong communicator, both in writing and over the phone
• You bring a positive, collaborative attitude and thrive in team environments
• You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
• You have a proven ability to build strong, trusted relationships with clients
• You deliver outstanding customer service, striking the right balance between empathy and effective solutions
• You’re analytical and resourceful, with sharp problem-solving skills
• You have a technical mindset and an interest in hospitality tech
• You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
• You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role

🎨 Design That Reaches 100+ Million Real Moments - Your work at ROLLER impacts over 100 million guest experiences every year. Families spending time together. Kids’ birthday parties. Team catch-ups. Once-in-a-lifetime experiences. What you design doesn’t just ship, it helps create moments people remember.

🧭 Impact at Real Scale, In the Real World - ROLLER powers venues in 30+ countries. Your design decisions show up in fast-moving, high-pressure environments where clarity and usability matter. This isn’t speculative or conceptual work. It ships, it’s used immediately, and the feedback loop is real.

🤝 A Genuine Seat at the Table - You’ll partner closely with Product and Engineering leadership to shape vision, navigate ambiguity, and make high-quality trade-offs. Design is expected to lead, not follow. Strong judgement, clear thinking, and the ability to challenge assumptions are valued here, not sidelined.

🧠 Complex Problems Worth Solving - From ecommerce and payments to on-site operations and guest flows, ROLLER sits at the intersection of digital and physical experiences. If you enjoy systems thinking, real constraints, and pragmatic trade-offs, you’ll find depth here.

🚀 The Chance to Raise the Bar - You’ll join a growing but still tight-knit design team, with real opportunity to shape standards, evolve design systems, and influence how design operates across the business. Your impact will be visible, lasting, and felt well beyond individual features.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose To Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

We’re hiring a Lead Product Designer to lead design outcomes and people across a complex product domain at ROLLER.

This is a hands-on leadership role that blends high-quality design execution, people leadership, and strategic influence. You’ll be accountable for the impact, consistency, and quality of design work in your domain  and for growing the designers within it.

You’ll partner closely with Product and Engineering leadership to shape vision, guide teams through ambiguity, and ensure we’re solving the right problems for our customers and our business. This role has meaningful scope, autonomy, and influence, with clear ownership and room to lead.

In this role, you’ll split your time between:

• Hands-on design and complex problem solving
• Coaching and developing designers
• Influencing strategy, direction, and standards across teams

This role is based in Melbourne and offers a hybrid work approach, with our office located in South Melbourne.

What You'll Do

Design Leadership & Craft

• Partner with the Director of Product Design to shape and evolve ROLLER’s design vision in a fast-moving, scaling environment.
• Own design strategy and execution across a complex product domain or multiple high-impact initiatives, with a bias toward shipping, learning, and iteration.
• Set and uphold a high bar for usability, accessibility, coherence, and craft, without letting perfection block progress.
• Apply systems thinking to identify patterns, gaps, and opportunities across end-to-end experiences as the product surface area grows.
• Lead the creation of frameworks, flows, and high-fidelity solutions that are designed to ship, be tested in the real world, and improve over time.
• Explore and articulate product visions that balance ambition with pragmatism and align to clear customer and business outcomes.
• Make strong design judgements that optimise for impact, speed, and long-term value over process or ceremony.

People Leadership & Team Growth

• Lead, coach, and support a team of Product Designers in an environment where learning comes from delivery and feedback, not theory alone.
• Run effective 1:1s, provide clear and actionable feedback, and support individual growth through real ownership and responsibility.
• Set clear expectations, goals, and success criteria tied to outcomes, not activity.
• Foster a culture of trust, ownership, psychological safety, and continuous improvement as the team scales.
• Support hiring, onboarding, and performance development in partnership with Design leadership, helping build a team comfortable with change and growth.

Collaboration, Strategy & Influence

• Act as a strategic design partner to Product and Engineering leaders, contributing to decision-making early and often.
• Influence problem definition, prioritisation, and roadmaps through customer insight, design thinking, and a strong sense of what will move the needle.
• Facilitate workshops, critiques, and alignment sessions that drive clarity and momentum, not process for process’ sake.
• Communicate design rationale, trade-offs, and impact clearly to stakeholders, including executive leadership.
• Advocate for customer-centred decision-making while embracing the realities of scale, constraints, and rapid change.

Research, Testing & Insight

• Guide discovery efforts and coach designers to use research as a tool for direction, not delay.
• Ensure research leads to clear problem definitions, decisions, and shipped outcomes.
• Lead and contribute to the evolution of our design system, content strategy, and accessibility practices in ways that support speed and consistency at scale.
• Improve design processes, rituals, and documentation to help the team move faster as we grow.
• Champion inclusive, accessible, and content-led design as core to product quality and customer impact.

About You

At ROLLER, we look for designers with range and judgement. You’ll be comfortable working across research, service design, interaction design, system design, and content, and you’ll know where to go deep to create real impact. This role suits someone who is motivated, thoughtful, and highly capable, and who knows how to move fast without being reckless.

You are someone who:

• Is an experienced Product Designer with direct people leadership experience.
• Has formally led designers, not just supported them informally.
• Balances hands-on design work with coaching and leadership responsibilities.
• Operates confidently at both strategic and tactical levels.
• Doesn’t need perfect briefs to deliver meaningful outcomes.
• Understands the full product lifecycle and how design drives customer and business results.
• Has a solid understanding of front-end constraints (HTML/CSS) and designs solutions that are scalable and buildable.
• Thrives in fast-moving environments and brings a strong bias toward action, ownership, and learning through delivery.

You’ve likely:

• Led a small team of Product Designers or acted as a senior design lead within a team.
• Owned design outcomes across a complex product area or multiple initiatives.
• Influenced product strategy, prioritisation, and trade-offs.
• Shaped or evolved a design system in a scaling organisation.
• Partnered closely with Product and Engineering leadership to ship meaningful work.
• Facilitated workshops, critiques, and alignment sessions to drive clarity and momentum.
• Supported hiring, onboarding, or performance development.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

The role

As we continue to deliver fresh, seasonal ingredients and delicious, wholesome recipes to our customers, we are looking for new Sales Representatives to join our energetic sales team here in Melbourne!

If you are a foodie looking to leave behind your typical retail, financial, automotive or operations role, come and join a global food champion as our newest HelloFresh Sales Representative.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

You will...

• Present our products and excite customers about the benefits of HelloFresh through face-to-face sales presentations utilising unique sales technology
• Work with sales manager towards weekly and monthly sales targets and KPI’s
• Participate in ongoing training and development
• Be part of a fun & dynamic team

You are/have...

• A bubbly and energetic personality
• Excellent communication and customer service skills
• Ambition with the ability to self-motivate
• The desire to develop sales skills while working in a fun and sociable environment
• Experienced in the sales, retail or customer service industry (Preferred but not required)

What you'll get in return...

• Healthy discount on weekly HelloFresh boxes 70%
• Great Hourly Rates + Uncapped Commission + Super (On Target Earnings $1,500+ PW)
• A diverse and vibrant international environment
• Social events
• Work road trips
• Employee recognition & Rewards
• Referral program
• Incentives & Bonuses

Duration: Ongoing casual contract with shifts available Monday-Friday + optional weekends - potential for permanent opportunities

Location: Melbourne

At Anduril we are developing multi-domain unmanned systems that will leverage unsupervised autonomy for the delivery of integrated multi-mission capability to our customers. These projects require Integration and Test Engineers with hands-on experience to drive the delivery of hardware-focused capabilities to our customers. Anduril I&T Engineers rapidly develop expertise in new domains in order to architect, design, deliver, support, and evolve next generation capabilities through the entire product life-cycle.

WHAT YOU'LL DO

• Work within a dynamic team of multidisciplinary engineers and specialists throughout the life of AUV design, integration, and test efforts
• Support design and integration of AUV subsystems and components, including electrical systems and software
• Develop, build and operate physical integration environments to support system maturity efforts
• Write software to automate testing of hardware and software systems, including test frameworks and data analysis tools
• Debug and troubleshoot electrical and software integration issues
• Write, review and execute test plans for internal and customer-facing efforts to test and evaluate AUV platforms and new capabilities
• Provides subject matter expertise to test operations for AUV platforms, including conducting pre-mission testing, vehicle tasking, and data analysis
• Support infield debug, repair, operation, and maintenance of AUVs
• May be in the field up to 20% of the time, supporting nearshore and offshore testing

REQUIRED QUALIFICATIONS

• A genuine interest and 4+ years experience in software, mechatronic, electrical or systems engineering, with a focus on integration and test
• Proficiency in software development for test automation and data analysis
• Strong experience with Linux, command line interfaces and network debugging
• Knowledge of electronics troubleshooting and hands-on experience using test equipment such as multimeters, oscilloscopes and logic analysers
• Familiarity with embedded systems, sensor integration, or robotics control concepts
• Familiarity with concepts of mechanical engineering and control theory
• Extremely organised and detail-oriented with strong analytical problem-solving skills
• Excellent verbal & written communication skills
• A sincere commitment to a positive, inclusive, and collaborative culture
• Experience with subsea operational procedures and equipment (including AUV launch and recovery systems) is advantageous, as is vehicle level testing (any domain)
• Ability to obtain and maintain a NV2 Security Clearance

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Software Engineers contribute to the delivery of a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Software Engineers to demonstrate end-to-end outcome ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Own software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Implement software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Contribute to the development of existing software services across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop software that runs on- and off- robotic platforms, using a variety of technologies
• Work as part of team to develop, then iteratively enhance, vehicle and mission software, including full lifecycle testing, monitoring and operation
• Create test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Work as a member of a multi-disciplinary engineering team
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Professional experience working as a Software Engineer with one or more domains and/or technologies of competence
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing and software design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to learn and grow rapidly, building personal and team capacity, growing your skills to the standard of Senior Software Engineer
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the implementation and operation of horizontally scaled cloud technologies
• Experience with the implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. . This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Staff Software Engineers lead the delivery of a variety of software integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Staff Software Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Drive architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Contribute to the design and development of a company wide roadmap for software inputs to autonomous systems
• Lead teams that develop software that runs on- and off- platform, using a variety of technologies
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership.
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Drive the creation of test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Lead teams of multi-disciplinary engineers, including as a mentor for Senior Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a leadership position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for an entire software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring senior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Staff Software Engineer, such as Principal Software Engineer and/or Senior Manager, Software Engineering
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Senior Robotics Engineers independently drive delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Senior Robotics Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Design and implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Own software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Design and implement scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Contribute to the design and development of existing software services across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop software that runs on- and off- robotic platforms, using a variety of technologies
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Create test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of embedded and/or safety critical software integrated in to our products. This includes device management, drivers, firmware, power management, networking, and contingency management and recovery. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Design and implement trusted, safety critical Vehicle Management Systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Design and implement scalable vehicle sub-systems including sensor processing, state estimation, contingency management, actuation, payload interfaces, and mission systems interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop real-time embedded software using an RTOS.
• Develop device drivers and interfaces to a variety of sensors and actuators.
• Create test and simulation fixtures that operate with both software-and hardware-in-the-loop.
• Support vehicle manufacturing and deployment.
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient at writing C.
• Experience with an RTOS.
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Systems programming skills including algorithms, data structures, concurrency and optimization.
• Capacity to act as the technical owner for a software component, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, contributing to team cohesion and capacity.
• Eligible to obtain and maintain an active Australian Government Security Clearance

Preferred Qualifications

• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience with development of high assurance safety critical software applications.
• Experience in developing interfaces to sensors and actuators.
• Experience troubleshooting and analyzing remotely deployed software systems.
• Experience working with and testing electrical and mechanical systems.
• Experience with DO-178, IEC 61508, or similar certifications.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Robotics Engineers contribute to delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Robotics Engineers to demonstrate end-to-end ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineering Managers independently lead groups of teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Senior Software Engineering Managers to demonstrate independent end-to-end outcome ownership of software for an integrated product family, and the teams responsible for building and maintaining it. Senior Software Engineering Managers contribute as a group lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Collaborate with your Technical Lead and other managers to design and deliver on a multi-year, multi-stakeholder software roadmap that spans across multiple groups of teams and products
• Leverage internal product and program-specific engineering teams, and external third-parties, to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Manage architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Influence the design and development of a company wide roadmap for software inputs to autonomous systems, ensuring it meets the needs of your group
• Manage a group of teams that develop software that runs on- and off- platform, using a variety of technologies
• Influence peers and executives within your broader cross-functional engineering organization, ensuring that software engineers who are employed in cross-functional engineering teams reporting to your peers are appropriately employed and managed
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Build and manage a 12 - 36 month roadmap for your group, nested within broader organisational and company roadmap
• Manage an allocated budget for your group
• Manage programmatic risk for your group, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable leader
• Contribute to the development of organizational vision and strategy, then communicate it effectively to your group
• Define, document, gain consensus for, and communicate appropriate goals and plans for your group, derived from broader organizational vision, strategy, and priorities
• Build your subordinate teams and managers through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering group of 10 - 24 members, including as a mentor and manager for engineers and managers from differing backgrounds, and with “dotted line” responsibility for an additional 10 - 24 software engineers that report to your peers
• Report to a manager who typically will not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a group that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software platform spanning multiple integrated products, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineering Manager, such as Software Engineering Director

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Software Engineering Managers independently lead teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Software Engineering Managers to demonstrate end-to-end outcome ownership of a major system within an integrated product, and the team responsible for building and maintaining it. Software Engineering Managers contribute as a team lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Be accountable for software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Collaborate with your Technical Lead to architect scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Co-ordinate your teams roadmap and execution with other teams across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Manage a 6 - 18 month roadmap for your team, nested within broader organisational roadmap
• Manage an allocated budget for your team
• Manage programatic risk for your team, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable team lead
• Communicate organizational vision, strategy, and direction to your team.
• Define, document, gain consensus for, and communicate appropriate goals and plans for your team, derived from broader organizational vision, strategy, and priorities
• Build your team through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering team of 4 - 10 members, including as a mentor and manager for Engineers from differing backgrounds
• Report to a manager who may or may not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a team that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Software Engineering Manager, such as Senior Software Engineering Manager

Prezzee is a global leader in digital gifting and payments. We’ve sold over 150 million gift cards, partnered with 1,500+ brands, and served 8 million+ customers worldwide. Our mission is to change lives through the power of giving — connecting people and creating moments that truly matter, powered by borderless payment technology and innovative digital solutions.

The Role

We’re looking for a Head of Product – Scale & Enablement to lead the Scale & Enablement value stream.

In this senior global leadership role, you will own the strategy, roadmap, and delivery of the platforms and capabilities that ensure Prezzee can scale safely, reliably, and efficiently. Your work will strengthen the core systems that underpin growth — improving checkout and payments performance, optimising approval rates and cost of payments, strengthening fraud and risk controls, and building scalable ordering, SKU, and inventory capabilities.

Working closely with Product, Engineering, Data, Risk, Operations, and Finance, you will ensure our platform remains resilient, efficient, and ready to support global expansion.

This role can be based in our Melbourne or Sydney office

Why This Role Matters

This role sits at the heart of Prezzee’s ability to scale globally. As we expand across markets, partners, and payment methods, strong platform foundations are essential to sustain growth.

The Head of Product – Scale & Enablement leads the platforms and operational capabilities that power this scale. By strengthening payments, platform reliability, and operational foundations, you will enable growth teams to move faster, improve customer experiences, and support millions more gifting moments worldwide.

What You’ll Be Accountable For

• Setting the long-term vision, strategy, and OKRs for the Scale & Enablement value stream
• Owning a multi-quarter roadmap, prioritising initiatives using data, insights, and ROI
• Driving improvements in checkout conversion, payment approval rates, and platform reliability
• Reducing operational costs and inefficiencies as volume scales
• Delivering stable, scalable platforms that enable growth teams to execute effectively
• Leading go-to-market planning, launch readiness, and early-life performance tracking
• Serving as the single point of accountability for risks, dependencies, and delivery outcomes
• Influencing and aligning multiple squads and cross-functional teams to ensure strategic and operational priorities are executed
  
  

What You’ll Bring

• 10+ years of senior product leadership in tech-driven organisations, ideally with experience scaling operational platforms, systems, or foundational capabilities.
• Proven ability to influence and align cross-functional teams (Product, Engineering, Operations, Finance, Risk, etc.) to deliver complex, mission-critical initiatives.
• Deep experience with operationally critical systems, including payments, checkout flows, ordering, inventory, and SKU management.
• Strong commercial and analytical skills, including business casing, ROI assessment, cost optimisation, and operational performance metrics.
• Demonstrated success in risk, compliance, and fraud prevention, balancing security and business growth.
• Experience using data, operational metrics, and customer insight to prioritise initiatives, improve performance, and drive measurable outcomes.
  Decisive, outcome-driven leadership capable of providing strategic direction while removing barriers and enabling teams to deliver.
• Exceptional stakeholder management and executive-level communication, working across global, distributed teams.
• Comfortable operating in ambiguous, high-growth, fast-moving environments, balancing strategic vision with hands-on operational delivery.

Why Join Prezzee?

You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.

At Prezzee, we don’t just work – we innovate, collaborate, and shape the future of digital giving. As part of our dynamic team, you’ll contribute to a global company’s growth while enjoying a flexible, supportive, and inclusive work environment.

We offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us
• BirthYay Leave – Celebrate you with a paid day off during your birthday month
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty
• Office Allowance – One-time payment to upgrade your office setup
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards
• Wellbeing Support – Mental, social, financial, and physical wellbeing support via Telus
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and Lunch & Learn sessions
• Employee Resource Groups – Foster belonging and advocacy through groups like EmpowHer and Pride
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers
  
  

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by our core values: Give openness, Give greatness, Give magic, Give a damn & Give ingenuity.

Prezzee is an Equal Opportunity employer. We believe diversity drives better products, stronger culture, and global growth. Our mission is for people to be their most authentic selves, to inspire, innovate, and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We are looking for people to help create human connections, make magic, and shape the future of gifting — so even if you don’t tick every box, we’d love to hear from you! Please let us know if you require any adjustments as part of the application process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Job Details

• 💼 Revenue team 
• 📍Australia
• 🕜 Full-Time Remote
  
• 🌐 Native English speaker

What you will do

You’ll be the face of Lighthouse for independent hotels, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
For independent properties with limited staff and time, every pricing decision, missed opportunity, or manual task adds up quickly. When AI takes repetitive work off their plate and helps hoteliers act faster, the impact is felt almost immediately.
You will be selling a comprehensive suite of AI-driven tools designed specifically to streamline and elevate independent hotel operations. You'll empower hoteliers to replace manual guesswork with automated pricing and reservation management, ultimately helping them drive up to 21% more revenue. This means less time behind the screen and more time delivering the exceptional guest experiences that keep independent properties competitive.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become an expert in the independent hotel market. Understand the unique challenges independent hoteliers face and position the Lighthouse Indy product suite — including Pricing Manager, Channel Manager, Reservation Manager, and Booking Engine — as the integrated solution that replaces fragmented point tools. Build trusted relationships with independent hotel owners and GMs by speaking their language and solving their problems. 
  
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries, dedicated to expanding Lighthouse’s presence in the independent hotel market. This team is focused on helping independent hoteliers unlock their revenue potential with tailored solutions. You’ll work closely with SDRs, product specialists, and regional leaders in a collaborative environment that rewards initiative and offers real career growth as we scale our Indies business. 

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
• Wellhub
• English Lessons
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
• Wellhub
• English Lessons
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
• Wellhub
• English Lessons
• Possibility to receive in advance part of your salary by Payflow

Engage Australia a premier entity of LivePerson is a leading specialist in Contact Centre technology and operations. Since our inception in 2009, we have served as a trusted partner for organizations seeking to deliver consistent, high-quality customer experiences. Our strength lies in our onshore expertise. From initial solution design to 24/7 technical support, we provide a comprehensive "one-stop shop" for CCaaS. We pride ourselves on our ability to translate complex business demands into streamlined technical solutions for some of Australia’s most iconic brands.

Position Overview

As the Commercial Operations & Compliance Coordinator, you will be the engine room of our business operations, ensuring that our commercial, financial, and digital foundations are seamless. You will act in a supporting role  to ensure  vendor financial accuracy and provide input into our brand’s digital presence and industry certifications. Your single most important outcome is to ensure Engage remains commercially organized, audit-ready (ISO), and professionally represented to our prospective and existing Tier-1 clients.

Team Context: Reporting to the Vice President, this role sits at the intersection of Finance, Sales, and Corporate Governance.

You Will: Key Responsibilities & Impact

Financial & Vendor Operations:

• Manage the end-to-end Purchase Order process and perform rigorous audits of vendor invoices to ensure 100% billing accuracy.
• Act as a commercial point of contact for vendor relationships, resolving discrepancies proactively to maintain strong supply-chain health.
• Support the finance function by ensuring all commercial documentation is filed and reconciled correctly.

Commercial Enablement & Presentation:

• Organize and maintain "Commercial Packs" and sales collateral, ensuring the team has immediate access to up-to-date pricing and contract templates.
• Develop brand consistent slides and document templates Be responsible for assisting in driving progress on non client facing initiatives within the business e.g. managing internal suppliers for website updates. 

Compliance & ISO Management:

• Project manage the ISO accreditation process for Engage, working with the ISMS owner and ISO coordinator to manage documentation and internal audits to meet international standards.
• Maintain the central repository for all compliance-related certificates and business process manuals.

Administrative Strategy:

• Provide high-level administrative support to the leadership team, ensuring organizational efficiency during high-growth periods.

You Have: Required Skills & Qualifications

Professional Experience & Education:

• 3+ years of experience in a Business Operations, Commercial Coordination, or Senior Admin role, preferably within the Tech or Managed Services sector. Experience or exposure to contact centre technology, whilst not essential, is an advantage. 
• Proven experience in managing financial administration (POs, Invoicing, and Vendor reconciliation).
• Prior experience or a strong understanding of ISO certification standards (e.g., ISO 9001 or 27001) is highly regarded.

Technical Expertise:

• Web & Design: Proficiency with CMS platforms (e.g., WordPress, Wix, or Webflow) and a sharp eye for design using PowerPoint or Canva.
• Systems: Experience with project management tools (e.g., Jira,Smartsheets , or Monday.com).
• Documentation: Advanced skills in the Microsoft Office Suite or Google Suite, specifically Excel for data reconciliation and PowerPoint for client-facing decks.

Attributes & Mindset:

• Meticulous Attention to Detail: You catch the small errors in an invoice or a slide deck that others miss.
• The "Generalist" Mindset: You are equally comfortable auditing a spreadsheet as you are updating a website or writing a process manual.
• Self-Starter: The ability to take ownership of internal projects  and remain organised with minimal day-to-day supervision.

Confident Communication: Confident in reaching out to internal teams and vendors at various levels of management. 

Our Benefits & Perks

At Engage, we are committed to supporting the complete well-being, health, financial security, family, and professional growth of our team. We believe that our onshore expertise is our greatest asset, and we invest accordingly.

Health & Wellbeing

• Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling and support for you and your immediate family members.
• Financial Security: We provide comprehensive insurance options to offer you and your family peace of much-needed peace of mind and financial protection.
• Health Insurance Partnerships: Benefit from corporate healthcare rates and support designed to keep you and your family healthy.

Time Away & Flexibility

• Generous Parental Leave: Support for growing families to ensure you can focus on what matters most during life’s big milestones.

Financial & Growth

• Performance Recognition: We celebrate wins. Our team members share in the company’s success through performance-based recognition.

Workplace Flexibility

• Hybrid Work Model: We offer a flexible, modern work environment. While we value the collaboration that happens in our physical spaces, we support remote flexibility to help you balance your professional and personal life.

Why You’ll Love Working at Engage

As leaders in Australian contact centre technology, we celebrate the expertise and diversity of our people. Engage is a place where complex technical challenges meet human-centric solutions. We are proud of our reputation for translating intricate business demands into streamlined success for Australia’s most iconic brands. Here, your contribution is visible, your growth is supported, and your work directly impacts the customer experience of millions.

Belonging at Engage

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive the innovation required to solve complex problems. All qualified applicants will receive consideration for employment without regard to protected characteristics under Australian law.

Accessibility Commitment

Engage is dedicated to the accessibility needs of our applicants and employees. We provide reasonable adjustments to job applicants with disabilities. If you require a reasonable adjustment for any part of the application or hiring process, please let your recruiting contact know.

Important Candidate Notice: 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams would be from  LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

The Role:

As a Customer Success Manager - Auto at Podium, you will be the main point of contact for our biggest clients, orchestrating a seamless onboarding experience and driving their ongoing success. You’ll work closely with cross-functional partners, including Sales, Product, Marketing, and Finance, to address customer needs, proactively mitigate churn, and bolster overall retention. In this role, you will excel at cultivating multi-stakeholder relationships within your portfolio, balancing a deeply customer-centric approach with strong multitasking capabilities and keen attention to detail.

What you'll be doing:

• Onboard multi-location, conduct training, and ensure the customers are completely connected to service offerings.
• Strategically maintain and manage a portfolio of customers to maximise product usage and reduce retention risk.
• Develop deep relationships within your portfolio to understand customer needs and offer value-based solutions using Podium’s range of products and services.
• Manage onboarding cohorts, ensuring they meet key metrics within established timeframes.
• Collaborate closely with the Sales team for complete transparency across the customer portfolio.
• Serve as a product expert, understanding setup requirements for each solution to drive meaningful customer outcomes.

What You Should Have:

• 3+ years of CX/CS experience with a track record of managing a customer portfolio and focusing on retention.
• A deep understanding of the marketing technology industry and its key players.
• Account management experience that includes identifying at-risk customers, driving product adoption and usage, and activating existing clients.
• The ability to thrive in a constantly changing and evolving work environment.
• Outstanding presentation and communication skills.
• Excellent problem-solving skills, taking a consultative approach to find the best solutions.

What We Bring:

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment. All successful candidates will be required to undergo a national crime check and are required to maintain full working rights in Australia. 

Define How Easygo Approaches Structure and Progression at Scale as Our First Total Reward Lead.

What’s in it for you?
Join us at a pivotal stage of growth where reward is evolving alongside the business. This is a high-impact role within a lean, high-performing People team, accountable for how reward, benefits and recognition are designed, delivered and evolved globally. It offers real scope to influence reward decisions and shape frameworks, balancing rigour with pace.

Your role with us:
You will be the go-to expert for remuneration, role analysis, benefits and recognition, bringing consistency and confidence to complex work across the function. Ownership sits with the day-to-day execution of our reward approach, while also helping shape its future direction as a thought partner to the Head of Performance, Reward & Talent. As we expand into new markets, you’ll contribute to our global reward strategy by combining best-practice thinking with local nuance, using insight and analysis to guide direction.

Please Note: We believe in the value of in-person collaboration! This is a full-time, on-site role at our Melbourne CBD office, where you’ll work closely with our dynamic team to drive innovation and growth.

Who are we?
Easygo is the Australian powerhouse behind some of the most popular brands within the iGaming industry, including Stake, KICK and Twist Gaming. 

Stake is the world's most popular online casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with KICK, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

• Own BAU job grading using AON methodology, ensuring consistency across the organisation
• Act as the subject matter expert on job grading, market developments and methodology updates
• Guide HRBPs and leaders through levelling conversations to ensure consistent, well-reasoned outcomes
• Support two annual remuneration cycles (full and out-of-cycle), delivering strong analytical input and clear recommendations
• Manage market benchmarking and translate outputs into actionable insights
• Contribute to the evolution of Easygo’s reward strategy as the business expands globally, balancing best practice with local nuance
• Act as a thought partner to the Head of Performance, Reward & Talent, shaping reward direction through insight and analysis
• Lead the development of benefits in the primary market to support a scalable global foundation
• Evolve recognition practices to ensure cultural alignment and consistency across the business

What you will bring:

• 5+ years’ experience in a dedicated reward role with strong remuneration expertise
• Hands-on AON job grading experience is essential
• Strong analytical capability with experience in market benchmarking, data interpretation and evidence-based recommendations
• Experience supporting end-to-end remuneration review cycles, including data management, modelling and stakeholder communication
• Proven ability to build trusted relationships with HRBPs, Finance, senior leaders and external partners
• Ability to move between detailed execution and broader strategic thinking as required
• Analytical and commercially minded, with the ability to translate data into clear insight and impact

Bonus points if you also have:

• Exposure to global or multi-region reward design and implementation
• Experience in tech, gaming, entertainment or high-growth scale-up environments
• Ability to flex between hands-on delivery and broader strategic contribution depending on context

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, fresh juices and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 20,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like UFC and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. 

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

This application is for the clinic-specific role of Clinic Manager (CM). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location:  Florida Clinics

Job Type: Full-time 

Compensation: $65k - $70k base salary + Bonus opportunities. (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume).

Schedule/Availability: Clinic Operating Hours (as posted on website *subject to change) including mall holiday extended hours and weekend availability. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements & Environmental Conditions: 

• This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time.
• Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs.
• Frequently talking and listening to clients in person and on phone. 
• Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. 
• Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. 

____________________________________________________________________________________   

About This Exciting Role: 

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics.  As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations.  You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.   

What you'll be responsible for:  

Sales & Sales Strategy 

• Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals.
• Develop strong relationships with partners and clients for new business opportunities within the assigned area.
• Customize local clinic marketing and outreach plans. Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events.
• Working directly with clients to sell memberships and products 

People Training  

• The Lab CM for a designated Lab Clinic has the opportunity and responsibility to be part of the training program at Skin Laundry to orient and develop new employees.  
• Partner with VP of Talent Management to develop and execute training for employees.
• Manage ongoing day to day clinic operations concurrently with training new hires. 

People Leadership 

• Hire, develop and motivate a magnetic team. 
• Coach and give feedback as necessary for all team members.
• Lead your team to deliver excellent customer experience and meet service and retail sales targets.
• Organize regular team communication to discuss business updates, issues, and opportunities.
• Evaluate and manage employee performance and develop individual career development plans. 

Clinic Operations 

• Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld.
• Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis.
• Coverage of the clinic (working on the floor and in the front).
• Effectively manage all physical inventory and forecasting for service and retail.
• Address client issues and queries professionally, accurately, and timely.
• Evaluate existing business procedures and recommend improvements.
• Effectively create and manage team schedules to meet client needs, achieve clinic financial targets. 

About you: 

• You have a minimum of 3 -5 years of management experience in a retail environment. 
• You have a passion for accessible and inclusive beauty. 
• You rock the foundations with a proficiency of Retail Math, MS Office Suite, and Outlook.
• You are a business strategist - you can seamlessly maneuver through day-to-day tactics and exhibit exceptional customer service and outreach, all the while driving your clinic to the next level.
• You believe in creating an uplifting and positive company culture - one that fosters a true sense of belonging, valuing diversity, inclusivity, and equity.
• You love to lead and mentor others.
• You enjoy working 1:1 with clients.
• You are driven, self-motivated, and hold yourself and others to exceptional standards.
• You are a wonderful influencer, possessing strong verbal and written communication skills.
• You love to collaborate with others and thrive in a team environment.
• You love to learn and yearn to evolve through coaching and mentoring. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and paid holidays 
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options 
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

  5 ways we redefine work & give back to YOU!  We are committed to your growth

  You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work. 

  Work/Life Harmony

  We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

  You will be led, not managed

  The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

  Speak Up Culture

  Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

  We don’t hire jerks

  It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here. 

 ________________________________________________________________________________

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications?  Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time, with or without notice. 

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. 

We are seeking candidates local to Melbourne who can travel to local restaurants for POS implementations.

Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate.  You will be involved in working with Toast’s restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful.  We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers.  At  Toast, we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business internationally.

About this roll* (Responsibilities) 

• Learn the Toast POS system and become a product expert.
• Install & configure Toast hardware and networking devices including POS terminals, handhelds, printers, and other peripherals.  
• Collaborate with internal Toast teams to find diverse business solutions that will make a restaurant THRIVE.
• Conduct restaurant operation consultation and training sessions with all restaurant stakeholders to optimise Toast POS for their positions and operations.
• Maintain and document implementation plans and network diagrams.
• Test / troubleshoot unknown networking problems.
• Terminate Ethernet cables if needed.

Do you have the right ingredients*? (Requirements)

• The ideal candidate will have flexibility with hours and the ability to work early mornings and nights. Weekend hours could also be required on an ad-hoc basis depending on customer needs.
• Excellent communication skills and ability to present in front of customers.
• Demonstrates attention to detail and strong organization skills.
• Ability to problem solve/troubleshoot in a timely manner.
• Ability to think creatively and provide service-oriented solution recommendations that exceed customer expectations.
• Adaptability, strong work ethic, and professionalism during challenging situations.
• This role will require travel within your local area and could include up to 100% travel.

Breakdown:

• Implementation (75%) - The primary function of the Field Implementation Technicians is to be the on-site (or remote) point of contact for our customers.  This may include working with our Account Executives and conducting Site Surveys to ensure customers understand the physical and network requirements before installation; Completing the installation of our hardware and networking equipment. Training owners, managers, FOH & BOH teams on leveraging Toast to accomplish their specific needs of the Toast platform; Conduct on-site or remote support on or after their Activation dates.  
• Internal best practices documentation and enablement (10%) - As Toast scales its international presence, the Field Implementation Technicians (FITs) are responsible for documenting country-specific best practices and nuances, in particular calling out where the process deviates from the US customer base (for eg. all menus in Ireland are tax-inclusive, and tax is called VAT). They will also be responsible for training and ramping up new FITs and regional contracting partners.
• Post Live Relationship Management (15%) - As the client is transitioned over into the post-onboarding phase of the customer journey, the FIT is expected to ensure this transition goes smoothly and therefore is available for remote Go-live support to assist and guide the customer during their first several days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training. Given that we are in the early days of international onboarding, this role will spend more time on post-live support than US counterparts, including site visits with the product team where necessary.  This also may require some after-hours support for equipment break-fix in the field. 

Special Sauce* (Nice to Haves)

• Networking knowledge is a plus!
• 1-3 years of restaurant industry experience is highly desired

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

Who Connecteam is:

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About The Role:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Key Responsibilities:

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Experience & Skills:

• 1 year of experience in a SaaS company – preferred.
• 1 year of B2B customer facing support or success experience - MUST.
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.
• Located in commutable distance to office in Melbourne, able to work hybrid 3 days per week - MUST.

Hybrid Work Schedule

• Monday, Wednesday, Friday - in office.

If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!

 #LI-Hybrid