Sales Engineer Jobs in Medellin.
All active Sales Engineer roles based in Medellin.
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Salesforce Engineer
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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Key Responsibilities:
- Design and development of Salesforce solutions, ensuring they meet business requirements and technical standards.
- Collaborate with stakeholders to gather and analyze requirements for Salesforce implementations.
- Architect and build scalable, high-performing solutions using Salesforce technologies (Apex, Visualforce, Lightning, etc.).
- Perform integration of Salesforce with other internal and external systems.
- Develop and maintain Salesforce architecture, design documentation and solutions allow for high performance and reliability.
- Assist with enhancing platform efficiency, including user experience improvements, performance optimization, and system upgrades.
- Follow coding standards and best practices across the team, including code reviews and ensuring efficient, reusable, and scalable code.
- Follow Salesforce development lifecycle tools and processes, such as DevOps, CI/CD, version control, and automated testing
- Customize Salesforce solutions using point-and-click tools as well as programmatic development (Apex, Triggers, SOQL).
- Configure standard and custom objects, fields, workflows, validation rules, and approval processes.
- Troubleshoot and resolve Salesforce-related issues, providing timely support to internal teams.
- Stay up to date with Salesforce releases, features, and best practices to drive continuous improvement in the organization’s Salesforce environment.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 3+ years of experience in Salesforce development, customization & implementation including Apex, Visualforce, Lightning, LWC, SOQL, SOSL, Triggers, & Flows.
- Experience with Salesforce technologies, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Experience with SOAP and REST web services.
- Experience working with Salesforce Sales Cloud, Service Cloud, & CPQ Cloud.
- Understanding of Salesforce architecture and best practices.
- Experience on Salesforce projects, architecture design, and system integrations.
- Experience with Salesforce integration tools and middleware platforms.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Preferred Qualifications:
- Additional Certifications Considered:
- Salesforce Java Script Developer I,
- Salesforce CPQ, Sales, or Service
- Salesforce Platform Developer I
- Experience with agile methodologies and project management tools like Jira.
- Experience with DevOps practices and CI/CD pipelines.
- Familiarity with data integration and ETL tools.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers
About the Role
The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions.
*For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.
Job requirements
- 3+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles;
- Proven experience managing enterprise-level customer accounts.
- You have experience in developing working relationships across all levels of management, internally and externally;
- You can work multi-functionally with colleagues and managers, internally and externally;
- You can translate complexity into action plans and communications;
- You possess excellent communication and presentation skills, capable of quickly establishing audience confidence.
- You translate the customers' needs into business and architectural solutions;
- You have a tech & math mindset, providing simple solutions to complex problems;
- You are fluent in English (written & speaking).
Nice to have:
- You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node.
- Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency.
Main responsibilities
- Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions.
- Work with closely with VTEX strategic partners to develop tailored proposals for leads.
- Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities.
- Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy.
- Advise customers on platform integration models and best practices, ensuring seamless technical implementations.
- Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform.
- Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans.
- Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities.
- Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams.
- Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos).
- Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement.
Other important expectations
- You are a problem solver: you think about solutions not problems.
- You have a customer-focused approach
- Strong interest for a multicultural environment;
- You are an Entrepreneur and a responsible professional
- You are a proactive professional, not afraid to share your thoughts and ideas.
- You are a Strategic thinker
You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply.
At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace.
About VTEX
Benefits
- Family Day
- Transportation Allowance
- Meal Allowance
- Health Insurance + Travel Insurance
- Dental Insurance
- Life Insurance
- Dotación
Ready to apply?
Apply to VTEX
Solutions Engineer
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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Kaseya is looking for an experienced, trilingual Solutions Engineer to join our rapidly growing Medellín hub. In this role, you will be a technical leader supporting the Sales team across both the LATAM and North American (NAM) markets. You will focus on delivering compelling technical demonstrations and guiding prospective customers through the value of the Kaseya "IT Complete" technology stack.
As a key member of the pre-sales organization, you will partner closely with Account Executives to understand complex customer challenges and position Kaseya’s solutions through technical discovery, solution design, and deep-dive demonstrations. While this role supports the broader platform, experience with PSA (Professional Services Automation) or RMM (Remote Monitoring and Management) solutions is highly beneficial.
Most customer engagement occurs through virtual platforms like Zoom and Microsoft Teams, though there are opportunities for travel within the LATAM and NAM regions for industry events and key customer meetings.
Key Responsibilities
- Demonstrate Value: Design, prepare, and deliver high-impact technical demonstrations showcasing the Kaseya technology platform.
- Strategic Partnership: Partner with Sales Executives to identify specific customer pain points and engineer tailored technical solutions.
- Full Pre-Sales Lifecycle: Support the process from initial discovery and product demos to proof-of-concept (POC) coordination and technical validation.
- Technical Advocacy: Confidently address technical objections and solution architecture questions throughout the sales process.
- Validation: Work directly with customers to evaluate solutions and ensure successful technical validation during POC phases.
- Documentation: Support the creation of technical responses for RFI/RFP submissions, proposals, and solution documentation.
- Product Expertise: Maintain expert-level knowledge across the Kaseya portfolio, including automation, security, backup, and endpoint management.
- Internal Feedback: Act as the "voice of the customer" by providing field feedback to product and engineering teams to influence future strategy.
Ideal Candidate
- Trilingual Expertise: Fluency in English, Spanish, and Portuguese is required to effectively support our diverse customer base across NAM and LATAM.
- Proven Experience: Demonstrated background in a Sales Engineer, Solutions Engineer, or Technical Pre-Sales role.
- Communication Master: Proven ability to demonstrate technical products and clearly articulate value to both technical (IT Admins) and business (CTO/CEO) stakeholders.
- Domain Knowledge: Familiarity with the MSP (Managed Service Provider) ecosystem, including tools such as PSA, RMM, security, and backup platforms.
- OS Proficiency: Strong experience working in Windows environments, with a functional understanding of macOS and Linux.
- Mindset: Curious, proactive, and passionate about learning new technologies and solving complex customer challenges.
- Location: Must be able to work fully in-office at our Medellín location.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Ready to apply?
Apply to Kaseya Careers