Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Mindgrub Technologies is an award-winning agency whose mission is to drive efficiency, growth, and ROI through AI and digital innovation. We leverage a deep understanding of technology and growth strategy to deliver multi-channel solutions for enterprise clients, with a strong focus on the energy and utilities sectors.

Position Overview

Mindhub is the coworking space within Mindgrub Technologies built around community, flexibility, and a high-quality member experience. We’re looking for an Office Coordinator who will serve as the welcoming face of our space and help ensure everything runs smoothly day-to-day.

This role is ideal for someone who enjoys working with people, takes pride in staying organized, and naturally anticipates what needs to be done before being asked.

What You'll Do

• Member Experience & Front Desk
  • Serve as the first point of contact, welcome members, guests, and prospective tenants with a friendly, professional presence
  • Answer phones, manage inbound emails, and route inquiries appropriately
  • Maintain a clean, organized, and welcoming front desk and common areas
  • Act as the primary day-to-day contact for tenants, ensuring a positive experience

• Tours, Sales Support & Onboarding
  • Respond to coworking and conference room inquiries via email, phone, and walk-ins
  • Schedule and coordinate tours for prospective members, primarily with the Managing Director
  • Conduct tours when needed and confidently communicate offerings and pricing
  • Capture and organize prospect information and maintain accurate tracking
  • Gather all necessary details for new member agreements and coordinate with Managing Director to move prospects forward
  • Support onboarding by preparing for new tenant arrivals, including scheduling, communication, and setup

• Office Space & Space Management
  • Keep the kitchen, café, and shared spaces fully stocked, clean, and organized throughout the day
  • Monitor conference rooms, schedule, reset, and maintain presentation-ready spaces
  • Handle incoming mail and packages and distribute to members
  • Submit and track maintenance requests and coordinate with property management as needed
  • Maintain office supplies, storage areas, and overall organization of the space

• Community & Events
  • Help coordinate in-office events, meetings, and tenant experiences (set-up, breakdown, and logistics)
  • Contribute ideas to enhance the community experience and create a positive, engaging environment
  • Assist with communications to members (announcements, updates, etc.)

• General Administrative Support
  
  • Use tools like Google Workspace Tools (Gmail, Sheets, Docs, Drive, etc.), Slack, and internal systems to stay organized and responsive
  • Assist with scheduling, small projects, and general administrative needs
  • Take initiative to identify gaps, anticipate needs, and keep operations running smoothly

• Business Development & Membership Growth
  • Support and execute outreach campaigns to attract new members (email, social, local partnerships, and community engagement)
  • Identify and research potential member leads, including local businesses, startups, and entrepreneurs
  • Assist in developing and maintaining relationships with local organizations, partners, and referral networks
  • Track campaign performance and maintain organized records of outreach efforts and leads
  • Collaborate with the Managing Director to test new strategies for increasing occupancy and engagement
  • Represent Mindhub at local networking events or community opportunities when applicable

• Additional Responsibilities
  • Take on new tasks as business needs evolve
  • Collaborate with Mindhub and its sister company on occasional marketing initiatives

Who You Are

• Highly organized and detail-oriented, you notice what others miss
• Friendly, outgoing, and naturally welcoming with a strong hospitality mindset
• Comfortable balancing multiple responsibilities in a fast-paced environment
• Strong communicator with a polished and professional presence
• Tech-savvy and comfortable learning new tools and systems quickly
• Dependable, positive, and committed to creating a great experience for others
• Able to lift and move items up to 20 lbs (such as office supplies, packages, and event materials) as needed

Compensation

• In-Person; 8:30am - 4:30pm ET, Monday - Thursday
• $21.00 USD per hour
• Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role.

Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote

We are seeking a highly motivated and versatile Senior IT Administrator to be the dedicated on-site IT presence for our College Park office and the primary technical resource for two nearby satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum, including end-user helpdesk, A/V management, networking, and critical project work.

Responsibilities:

Onsite IT Operations and End-User Support

• Primary Technical Liaison: Serve as the dedicated, primary technical point of contact for the main College Park office, providing scheduled, expert support visits to two satellite lab locations in the region.
• Helpdesk & Desktop Support: Deliver hands-on Level 2 support, specializing in the timely diagnosis and resolution of all hardware, software, connectivity, and printer issues for local staff.
• Asset Lifecycle Management: Own the complete local IT inventory lifecycle, including the provisioning, maintenance, and retirement of all end-user hardware (laptops, monitors, peripherals), while ensuring continuous stocking of essential IT supplies.
• Lab Equipment Support: Provide dedicated operational and technical support for IT equipment within critical laboratory environments.
• A/V Management: Manage the setup, operation, and ongoing support of all conference room A/V equipment and provide reliable, on-the-spot support for meetings and occasional company-wide events.

Lab Infrastructure & Configuration Management (SDE/Automation Focus)

• Lab Workstation Management: Serve as the primary contact for lab IT support. This includes setting up new lab workstations (imaging and baseline), deploying standard configurations via playbooks, and maintaining a test workstation for pre-production changes.
• Data Access & Networking: Set up permissions for lab workstations to securely access IonQ data (e.g., shared drive, Confluence). Assist with deploying necessary lab network services (e.g., DNS server, Synology/shared drive configuration).
• Routine Maintenance: Coordinate and perform routine maintenance, including monthly software updates and reboots for lab workstations, in coordination with research teams.
• Documentation: Update and write guides for recurring lab IT tasks (e.g., remote connection, SSH, file sharing).

Network and Infrastructure Assistance

• Local Network Troubleshooting: Perform foundational network troubleshooting for common issues related to VPNs, switches, firewalls, and wireless access points (APs).
• Escalation & Liaison: Serve as the local technical liaison, escalating complex network issues to the core engineering teams and coordinating local efforts.
• Physical Deployment: Assist the network engineering team with the physical installation and de-installation of networking gear (e.g., racking/stacking switches, and deploying APs).

Strategic Projects and M&A Integration

• Corporate Projects: Actively participate in assigned internal corporate IT projects, such as system upgrades, security initiatives, and documentation/process standardization improvements.
• Remote Site Deployment: Travel occasionally to new or acquired satellite locations to execute the foundational installation of desktops, networking gear and audio/visual equipment.

You would be a good fit with:

• 6+ years of experience in a System Administrator, Desktop Support, or Helpdesk role.
• Demonstrable experience providing hands-on, end-user technical support in a corporate environment.
• Proficiency with Windows, Linux, and macOS operating systems.
• Experience administering SAML-based SaaS Apps (Okta, Entra, Jumpcloud).
• Supporting cloud-based productivity applications (M365, Google Workspace).
• Solid understanding of basic networking concepts (TCP/IP, DHCP, DNS) and experience with basic troubleshooting of network devices (switches, firewalls, Wi-Fi).
• Experience with A/V setup and support for modern video conferencing solutions (e.g., Zoom Rooms, Google Meets, Microsoft Teams Rooms).
• Strong organizational skills and experience with inventory management and asset tracking.
• Excellent written and verbal communication skills, with a focus on customer service and clear technical documentation.
• Must be able to work on-site full-time in the College Park office.

You would be a great fit with:

• Experience in a rapidly growing environment or a technology-focused company.
• Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA) are a plus.
• Demonstrable experience with Configuration Management tools (e.g., Ansible, Puppet, Chef) or scripting/automation (e.g., Python, Bash).
• Experience in a rapidly growing, technology-focused company or lab environment.
• Prior experience supporting research or engineering teams with custom lab software.
• Keep lab playbooks up to date and evaluate replacements for existing Ansible playbooks used for setting up new workstations and developer desktops. Interface with the security team to ensure compliance.
• Prior experience with IT support for M&A activity.

Location: This role will be based in our College Park office and may require after-hours support. 
Travel: Up to 10%
Job ID:  1188

The approximate base salary range for this position is $107,123  - $140,251. The total compensation package includes base, bonus, and equity.

#LI-DP1

About Us: 

DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 35 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees. 

We admit, we’re not shy about what makes us special. We have an outstanding team comprised of highly qualified and motivated individuals who really know their stuff. We’re intimately familiar with the 501(c) community, which allows us to truly understand our clients’ needs and objectives. 

At DelCor, we’re focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event.  

In the association space we’re known as the people who offer technical expertise and strategic guidance, but as a team we like to get together and work on community projects, have baking competitions, or even jump out of airplanes—don’t worry, that’s not a hiring requirement.  

About the Role: 

We are actively seeking a full-time Senior Managed Service Consultant to provide software and hardware consulting to our clients in the DC metro area. 

This is a great position for an IT professional wanting regularly changing and challenging situations. This is a hybrid role. It may require travel to client locations within the DC metro area up to 3 days a week, where you will be delivering massive value to every client you help! 

Key Responsibilities:  

• Support DelCor’s clients by gaining an in-depth understanding of their networks and leading on problem and incident management  
• Collaborates with client leadership to develop and support an IT roadmap 
• Collaborate with various teams at client sites to maintain network infrastructure  
• Proactively provide updates on client statuses to DelCor’s leadership team  
• Act as the main POC for our clients and be their go-to resource when it comes to their networks and systems  
• Administration and troubleshooting for:  Servers, Firewalls, Wireless Access Points, Desktops, Remote Access, Email Services (Office 365), Networks 
• Ability to lead on issues, take escalations from IT Services Desk 
• Provide high-level customer service to clients through timely ticket closures, continuously providing updates, and professional responses to emails and requests 

Preferred Experience/Training: 

• At least 7 years of recent hands-on experience working with Microsoft networks and back-office systems (MCSE/A 2012 or greater). 
• Recent hands-on experience with Microsoft 365, Office 365, Windows server (2012, 2016, and 2019), and workstations (Windows 10) is required. 
• Must have proficiency with Active Directory, domain controllers, IP addressing, DNS, VPNs, and remote access. 
• Experience in large network environments with the willingness to also work in small offices. 
• Bachelor's degree preferred. 
• Truly excellent communication, organization, and interpersonal skills. 
• Professional attitude and commitment to providing high-quality service. 

Our Exceptional Benefits and Perks 

Becoming part of the DelCor team means joining a culture that truly values and respects your contribution. We know that our decades of success wouldn’t be possible without staff who feel supported and emboldened to be creative in their work.   

We've carefully curated a suite of benefits and perks designed to support and reward our valued employees: 

• 17 Days of PTO in the First and Second Years 
• PTO Increased to 23 Days After Two Years 
• 10 Federal Paid Holidays and 1 Floating Holiday 
• Charity PTO Day 
• 401k Savings Plan + Matching 
• $35 Monthly Cell Phone Benefit 
• $300 Work from Home Stipend for New Employees 
• Health, Dental, and Vision Insurance 
• Company-Sponsored HRA Plan 
• Paid Parental Leave 
• Mileage Reimbursement 
• Professional Development and Certification Reimbursement and Recognition 
• Employee Referral Program 
• Short-Term and Long-Term Disability Costs Covered 100% by DelCor 
• Employee Assistance Program 
• Bereavement Leave 
• Family and Medical Leave 
• Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits 
• $25,000 Life Insurance Coverage

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our team.  

This is an on-site position in Rockville, MD.

Position Description:

Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our dynamic team. In this role, you will support daily IT operations by overseeing desktop support teams and managing the ServiceNow ticket queue. You will ensure efficient workload distribution, SLA adherence, and continuous visibility into ticket performance while serving as a backup to the Project Manager.

Responsibilities and Duties:

• Support the Project Manager in managing day-to-day desktop support operations.
• Serve as the primary lead for the ServiceNow ticket queue, including triage, routing, assignment, and closure oversight.
• Schedule and distribute workload across Tier 1 and Tier 2 technicians based on skillsets, availability, and SLA priorities.
• Monitor SLA response and resolution metrics; proactively escalate risks to prevent breaches.
• Provide operational oversight and guidance to desktop support technicians to ensure service quality and consistency.
• Act as Project Manager during absences, ensuring continuity of operations and decision-making.
• Prepare weekly reporting, including ticket summaries, backlog status, and trend analysis for leadership presentations.
• Coordinate staffing coverage across shifts, including planned absences and surge support requirements.

Requirements: 

• Bachelor’s degree in Information Technology, Computer Science, or related field (or Associate’s degree with equivalent experience).
• Minimum of 5 years of IT operations management experience.
• At least 3 years of supervisory, team lead, or queue management experience.
• Hands-on experience with ServiceNow administration and ITSM processes (incident, request, and problem management).
• Strong understanding of SLA management, ticket prioritization, and service delivery metrics.
• Demonstrated ability to lead teams, manage competing priorities, and operate in a fast-paced environment.
• ITIL Foundation certification.
• Active Public Trust clearance (or ability to obtain).

Preferred Qualifications: 

• ServiceNow Certified System Administrator.
• CompTIA A+ or Network+.
• Experience supporting federal or enterprise IT service desk environments.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

The Opportunity:

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.

Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

This is a full time position.

What You’ll Do:

• Oversee the day-to-day operations of the clinic
• Manage your clinic’s P&L
• Mentor, develop, and lead clinic team members to excel
• Balance the needs of the clinical team with the goals of the organization
• Collaborate with our operations team to scale operations and implement processes
• Own customer relations
• Lead weekly team meetings & daily team check-ins
• Create clinic schedules
• Identify areas of opportunity to increase efficiency and then implement improvements
• Ensure team members complete their daily checklists
• Recruit, interview, and onboard new team members
• Foster a sense of community within the team

You Have:

• 4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
• Experience supervising front desk operations
• Experience with compliance and safety policies
• Strong organizational and leadership skills
• CVPM designation is considered ideal but not required

We Offer:

• Competitive pay | varies based on experience // Competitive pay: $77,000 - $80,000 annually based on experience
• Team-Based Profit Sharing Bonus - together we all win.
• Membership to the VHMA
• CVPM Prep course for those pursuing CVPM certification
• Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
• CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options 
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• HSA plan option with employer contribution 
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

What Impact You’ll Have:

Tailored Access, a GRVTY Company, is seeking experienced Systems Administrators to support core Intelligence Community (IC) missions. As a cyber professional in the intelligence community, you will work as part of a team on the frontlines against our cyber adversaries. 

What You’ll be Owning:

 The System Administrator will provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities to two geographically dispersed areas. These capabilities include:  

• Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot.   
• Transitioning systems into Operations. This team works across organizations to provide for planning, delivery, and integration of new or additional HPC sustainment capabilities that include HPC systems, servers (cluster, SMP, MPP and SPD), and parallel file systems.
• System Administrators (HPC) must support The HPC and ABS (ABUNDANTSHIELD high speed shared parallel storage) SRE teams and follow Government designated policies and procedures, developed to enhance the teams’ ability to perform their sustainment responsibilities and to improve customer mission operations.

Proficient with the following:  

• Provide support for implementation, troubleshooting and maintenance of IT systems 

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 

• Manage the daily activities of configuration and operation of IT systems 

• Provide assistance to users in accessing and using IT systems 

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 

• Provide support for the escalation and communication of status to agency management and internal customers 

• Optimize system operations and resource utilization, and perform system capacity analysis and planning 

• Provide in-depth experience in trouble-shooting IT systems 

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets 

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process 

• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance 

• Support the design of systems, mission architecture and associated hardware 

• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) 

• Analyze and resolve complex problems associated with server hardware, applications and software integration 

What You Must Have:

• Active TS/SCI with polygraph clearance. Most recent poly in the last 7 years.
• DoD 8570 IAT II level certification
• B.S. in a technical discipline and 10 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity or 15 years’ experience in lieu of a degree.  

What Impact You’ll Have:

Tailored Access, a GRVTY Company, is seeking experienced Systems Administrators to support core Intelligence Community (IC) missions. As a cyber professional in the intelligence community, you will work as part of a team on the frontlines against our cyber adversaries. 

Description:

The System Administrator will provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities to two geographically dispersed areas. These capabilities include:  

• Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot.
• Transitioning systems into Operations. This team works across organizations to provide for planning, delivery, and integration of new or additional HPC sustainment capabilities that include HPC systems, servers (cluster, SMP, MPP and SPD), and parallel file systems. 
• System Administrators (HPC) must support The HPC and ABS (ABUNDANTSHIELD high speed shared parallel storage) SRE teams and follow Government designated policies and procedures, developed to enhance the teams’ ability to perform their sustainment responsibilities and to improve customer mission operations.   

Proficient with the following (as specific position requires):  

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning   

What You’ll be Owning:

• Conduct computer network defense.
• Conduct target development for use or decision by Government personnel.
• Analyze and produce intelligence information.
• Conduct computer/network security to provide advice to the Government.
• Create and maintain documentation of their analysis.
• Ensure to routinely follow oversight and compliance.
• Acquire/share job knowledge/skill.
• Partner with team members on the contract, including government personnel and other partner companies.

What You Must Have:

• Active TS/SCI with polygraph clearance. Most recent poly in the last 7 years.
• DoD 8570 IAT II level certification
• B.S. in a technical discipline and 3 years of experience as a System Administrator in programs and contracts of similar scope, type and complexity or 8 years’ experience in lieu of degree.  

What Impact You’ll Have:

Tailored Access, a GRVTY Company, is seeking experienced Systems Administrators to support core Intelligence Community (IC) missions. As a cyber professional in the intelligence community, you will work as part of a team on the frontlines against our cyber adversaries. 

What You’ll be Owning:

The System Administrator will provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities to two geographically dispersed areas. These capabilities include: 

• Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot.   
• Transitioning systems into Operations. This team works across organizations to provide for planning, delivery, and integration of new or additional HPC sustainment capabilities that include HPC systems, servers (cluster, SMP, MPP and SPD), and parallel file systems. 
• System Administrators (HPC) must support The HPC and ABS (ABUNDANTSHIELD high speed shared parallel storage) SRE teams and follow Government designated policies and procedures, developed to enhance the teams’ ability to perform their sustainment responsibilities and to improve customer mission operations.   

What you must have:

• Active TS/SCI with polygraph clearance. Most recent poly in the last 7 years.
• DoD 8570 IAT II level certification
• B.S. in a technical discipline and 5 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity or 10 years’ experience in lieu of degree. 

What Would Be Nice to Have:

Proficient with the following:  

• Provide support for implementation, troubleshooting and maintenance of IT systems 
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
• Manage the daily activities of configuration and operation of IT systems 
• Provide assistance to users in accessing and using IT systems 
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
• Provide support for the escalation and communication of status to agency management and internal customers 
• Optimize system operations and resource utilization, and perform system capacity analysis and planning 
• Provide in-depth experience in trouble-shooting IT systems 
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets 
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process 
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance 

About Us