ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE TEAM 

The Senior Financial Analyst brings business acumen and commercial judgment to the Financial Performance & Reporting team. This senior analyst owns the topline revenue intelligence function, tracking, interpreting, and communicating student revenue performance, collections trends, and financial outcomes to institutional leaders. Working under the Associate Director of Financial Performance & Reporting, you will transform reconciled data into performance narratives, manage the donor and grant reporting relationship, and serve as a thought partner to academic and operational stakeholders.

This is a role for a finance professional with strong business instincts, excellent communication skills, and the ability to comfortably sit at the intersection of numbers and strategy. You make the data mean something to the people who need to act on it.

ROLE RESPONSIBILITIES

Topline Revenue Performance Management

• Own the monthly revenue performance reporting cycle: student fee revenue, collections rates, discount trends, deferred income movements, and receivables ageing.
• Develop and maintain revenue intelligence dashboards tailored to senior management and Board audiences — translating complex data into clear performance narratives.
• Track and analyse student cohort revenue trends, segmented by programme, campus, scholarship status, and payment modality.
• Identify revenue risks and opportunities (collection gaps, billing anomalies, discount leakage) and present actionable recommendations to the Associate Director and VPF.
• Monitor and report on collections performance against targets; provide weekly/monthly collections summaries to the Finance Operations team and leadership.
• Partner with the Registrar and Enrolment teams to align financial forecasts with academic and student data, ensuring one coherent revenue picture.

Management Reporting & Financial Performance Analysis

• Lead the preparation of monthly management accounts commentary and quarterly Board financial packs — ensuring narrative clarity, actionable insights, and variance explanations.
• Conduct variance analysis and trend identification across revenue and expenditure lines; develop and present narratives for senior management and Board reporting.
• Reconcile statutory financial statements with management accounts to ensure consistency between compliance reporting and internal performance data.
• Support the Associate Director in preparing forward-looking analysis: investment cases, cost optimisation opportunities, and resource allocation recommendations.
• Produce ad-hoc financial analysis and scenario modelling to inform strategic decisions, new programme launches, and funding proposals.

Donor & Grant Reporting

• Own donor financial reporting end-to-end: prepare accurate, timely donor reports, ensuring transparency on fund receipt, allocation, and utilisation.
• Partner with the Fundraising and Programme teams to track fund collections, expenses, and budget vs actuals per grant — reconciling financial records with donor commitments.
• Develop new programme budgets for grant applications in collaboration with the Fundraising team, aligned with ALU's strategy and chart of accounts.
• Review draft financial reports from the Data Analyst, add narrative and context, and finalise for submission under the Associate Director's oversight.
• Serve as the relationship interface between the Finance team and Fundraising/Programme teams on grant compliance matters.

Financial Planning & Forecasting

• Co-lead the annual budgeting cycle with the Associate Director: facilitated departmental submissions, challenged assumptions, and consolidated institutional forecasts.
• Maintain rolling revenue forecasts, integrating enrolment projections, collections assumptions, and pricing changes into forward-looking models.
• Support sensitivity analysis and long-term sustainability modelling, contributing business judgment to technical models built by the Data Analyst.
• Translate strategic priorities into financial targets and contribute to the institutional performance framework.

Business Partnering & Stakeholder Management

• Act as a thought partner to academic and operational leaders on financial performance, surfacing risks and improvement opportunities in plain language.
• Support in preparing Board and ExCo financial presentations, ensuring data accuracy, visual clarity, and strategic framing.
• Partner with the Business Planning & Transformation teams to integrate financial KPIs into institutional performance dashboards and planning cycles.
• Collaborate with the Finance Operations Director (FOD) to ensure smooth handoffs between operational transactions and management reporting.
• Support external stakeholder reporting (Board, regulators, donors) with validated data and clear analysis.

Tools & systems

REQUIRED EXPERIENCE

Essential qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
• 5–7 years of experience in financial management, FP&A, or management reporting — with demonstrated business partnering experience.
• Strong financial reporting and analysis skills: variance analysis, management accounts, Board reporting.
• Experience working with revenue-generating operations: student fees, subscriptions, project-based income, or equivalent.
• An excellent written and verbal communication applicant needs to be able to translate financial complexity into clear narratives for non-finance audiences.
• Experience managing donor or grant financial reporting, including budget vs actuals and utilisation tracking.
• Strong grounding in financial accounting and reporting principles, with the ability to challenge and validate underlying numbers
• Prior experience in audit (Big Four preferred) or a role with significant exposure to financial close and reporting processes
• Demonstrated experience supporting or owning month-end close processes in a structured environment
• High attention to detail with a focus on data integrity, controls, and completeness
• Ability to operate across both analytical (FP&A) and control/reporting environments
• Comfortable working with ERP systems (e.g., NetSuite) and large datasets, with an understanding of how transactions flow into reporting
• Strong stakeholder management skills, with the ability to enforce deadlines and challenge slippage constructively

OTHER COMPETENCIES

Desirable qualifications

• Experience in education, non-profit, or international development financial environments.
• Familiarity with Salesforce for revenue and pipeline tracking.
• Exposure to institutional performance frameworks, KPI design, and balanced scorecard approaches.
• Understanding of revenue recognition principles, deferred income, and student receivables accounting.
• Power BI or data visualisation tool experience (consuming dashboards and shaping requirements).

Personal Attributes

• Commercial and strategic thinker: connects financial data to institutional outcomes and business decisions.
• Exceptional communicator: writes and speaks with clarity and precision for executive audiences.
• Relationship builder: trusted by academic and operational leaders as a credible finance partner.
• Ownership mindset: takes accountability for the quality and timeliness of reporting outputs.
• Comfortable with ambiguity and foundational work: able to build structure in a function that is still being established.

Senior Manager/Manager – Scaling and Innovation Team (Global)

You will join Instiglio’s Scaling & Innovation Team — the engine driving Instiglio’s ambition to go from impact to impact at scale. Our mission is threefold: develop pathways to scale Instiglio’s proven approaches, incubate Instiglio’s presence in new regions, and design and spearhead new impact solutions that push the frontier of what’s possible in development.

We pursue this mission through two primary strategies:

1. Scaling partnerships with large development institutions: The core of this team’s work. We partner with major multilateral development banks (MDBs), bilateral agencies, and large philanthropies to strengthen how they drive outcomes at scale — combining impact strategy with deep change management. This isn’t traditional consulting: we embed ourselves in institutional transformation, helping partners overhaul their impact strategies, build internal capabilities, and implement reforms that cascade through the systems they fund. A flagship example is our four-year engagement with the Global Fund, where we supported the scale-up of results-based financing (RBF) to 15 countries, built core institutional capabilities, and helped embed a results-oriented performance culture. Similar partnerships are underway with institutions like the Millennium Challenge Corporation, the Swiss Development Cooperation, the IDB, and leading philanthropies.
2. Innovation: Beyond scaling, the team spearheads new impact solutions. Recent examples include an AI-driven reform assistant for government decision-makers, pull finance mechanisms for adoption of climate technology, and practical work on making health regulations drive better outcomes. This is where we prototype the next generation of Instiglio’s tools.

The team also leads the Government Empowerment Network (GEN) — though this is a secondary focus of the role. GEN is Instiglio’s global network that inspires and empowers civil service champions to drive transformational change from within their institutions. It combines an eight-month reform incubator — providing mentorship, peer exchange, and real-time coaching grounded in reform science — with an AI-powered platform connecting public leaders to curated knowledge and global practitioner networks. Launched in Uganda in 2025, with cohorts in Colombia and Morocco following, GEN aims to support 1,500 champion teams and drive 200 institutional transformations impacting 190 million citizens by 2030.

How You Will Make an Impact

This is a role that sits at the intersection of strategy, change management, and innovation — not in the abstract, but in practice. You will lead complex, high-stakes engagements that directly shape how billions of development dollars are spent, and how governments serve millions of citizens.

Specifically, you will:

• Lead high-impact scaling partnerships: Take ownership of multi-year engagements with MDBs, bilaterals, and philanthropies. This means diagnosing how institutions invest and manage performance, designing strategies to strengthen their impact orientation, and driving the change management work needed to make reforms stick. You will translate sophisticated analysis into clear recommendations that senior decision-makers can act on — and then stay in the room to help implement them.
• Spearhead innovation: Help design and pressure-test new impact solutions — from AI-enabled tools for government reformers to new financing mechanisms for climate outcomes. You will bring structured thinking to ambiguous, frontier problems and turn concepts into pilots.
• Manage complex stakeholder environments: Build trusted relationships with senior counterparts in governments, development agencies, and philanthropic organizations. Navigate multi-stakeholder dynamics with confidence, knowing when to push, when to listen, and how to build coalitions for change.
• Lead teams and delivery: Manage multidisciplinary teams across workstreams, geographies, and time zones. Own budgets, timelines, and quality — and develop the people around you.
• Contribute to thought leadership: Help shape Instiglio’s intellectual contributions in results-based financing, performance management, and global partnership strategy, feeding into a growing body of work that influences policy and practice globally.

Who You Are

We are looking for someone who is energized by complexity, undaunted by ambiguity, and deeply motivated by impact. You combine the structured rigor of a top-tier consultant with the entrepreneurial instinct to build something new.

Experience

• Significant professional experience (typically 9+ years for Manager; 11+ for Senior Manager of relevant professional experience) and we welcome candidates whose experience exceeds these thresholds.
• Strong background in strategy consulting, international development, or complex advisory roles — ideally spanning both.
• Demonstrated experience working with or inside multilateral and bilateral institutions, large philanthropies, or global development organizations.
• A track record of leading multi-stakeholder, multi-country engagements from design through implementation.
• Experience designing strategic initiatives or large-scale programs — not just advising on them.
• Exposure to results-based financing, performance management, or impact measurement is highly desirable.

Education Master’s degree (or equivalent) in Public Policy, Economics, Business, Development Studies, or related fields.

Languages

• Excellent fluency in English (written and verbal).
• French or Spanish is a plus

Core Skills & Competencies

• Structured problem-solving & strategic thinking: You break down complex, ambiguous problems quickly and develop clear, actionable recommendations — the kind that a minister or a multilateral VP can act on.
• Change management & implementation: You understand that strategy without implementation is just paper. You know how to design for adoption, manage resistance, and build institutional ownership.
• Entrepreneurial & builder mindset: You can take an idea from whiteboard to pilot. You are comfortable with unstructured environments and motivated by building something, not just delivering it.
• Stakeholder management & communication: You engage credibly at the highest levels — with government ministers, donor executives, and foundation leadership — while remaining effective across teams and cultures.
• Project & team leadership: You manage multiple concurrent workstreams without dropping the ball, develop junior colleagues, and hold yourself and your team to a high bar.
• Global & cross-cultural collaboration: You have worked across geographies and cultures, and you know how to coordinate distributed teams effectively.
• AI-enabled working: You are genuinely curious about — and actively embrace — AI-powered workflows. At Instiglio, AI is not a future aspiration; it is central to how we research, synthesize, analyze, and deliver. The ideal candidate is already integrating AI tools into their daily work and is excited to push further.
• Adaptability & resilience: You thrive in ambiguity, adapt quickly to shifting priorities, and bring a low-ego, roll-up-your-sleeves attitude to whatever the work demands.

How You Can Grow with Us

This role offers a rare opportunity to work at the frontier of global development — not in a supporting role, but as a central player shaping strategy, building institutions, and pioneering new models of impact. You will develop deep expertise across donor strategy, government transformation, results-based financing, and innovation in development finance.

You will receive structured mentorship, regular feedback, and a clear path toward increasing leadership — including the opportunity to shape new global initiatives, and contribute to Instiglio’s growing influence in the field.

Working Model & Benefits

This position is open to both local and international candidates, with a strong preference for those based in our offices in Kenya, Morocco, Mauritius, or Uganda. Instiglio offers a comprehensive benefits package including personal days, remote work allowance, health and travel insurance, company holidays between Christmas and New Year’s, and parental leave.

Location: Kenya or Mauritius (strongly preferred)

Term: Full-time position

Expected Starting Date: June 1, 2026 or earlier

Application Deadline: Applications will be considered on a rolling basis

Join Our Team

Submit your application by attaching your CV and cover letter in English answering the following questions:

1. Tell us about a time you persuaded a decision-maker or group of people to take action — what was the situation, what did you do, and what was the outcome?
2. Tell us about a complex strategic or advisory engagement you led: what was the challenge, how did you approach it, and what impact did it achieve?
3. What excites you about working at the intersection of strategy, change management, and innovation in international development?

We read every cover letter carefully — please write yours in your own voice rather than using AI-generated text, as authenticity matters to us far more than polish.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

About Leadership Core and Foundations

The Leadership Core and Foundations Program provides all students with a transformative, leadership-focused academic experience. The program is structured into modules that integrate foundational skills and leadership competencies, equipping students with essential 21st-century skills such as communication for impact, critical thinking, problem-solving, quantitative reasoning, logical thinking, self-directed learning, and self-leadership.

Through experiential learning, collaborative projects, and reflective thinking, students develop the capabilities and resilience required to excel academically and thrive in their personal and professional lives.

Responsibilities:

Teaching Responsibilities:

• To plan, design, re-design, deliver and assess high-quality teaching, learning, and assessment that comply with the module descriptors, and the institution’s teaching and learning strategy, learning model, and quality standards & regulations whilst incorporating the latest subject and pedagogical advancements.
• To set, mark and assess coursework and examinations; select appropriate assessment instruments and assessment criteria where required to do so; and provide constructive and comprehensive feedback to students.
• To supervise the work of undergraduate students, providing them with advice on study skills, projects, fieldwork, and placements, and referring as appropriate to services providing further assistance.
• To undertake academic advising (including personal tutoring and dissertation) duties, referring as appropriate to services providing further assistance.
• To undertake and complete administrative duties required in the delivery of the module, including regular meetings with the LCF Programme Manager to ensure academic delivery meets required standards.
• To adopt an approachable and accessible attitude towards students, offering office hours, informal advice, etc.
• To contribute fully to the institution by participating in meetings, working groups, committees, and other institutional activities, such as the assessment board meetings; and
• Such other duties in respect of the Company as may be reasonably assigned by your manager.

Educational Qualifications

Master’s Degree in relevant fields such as Entrepreneurship, Business Administration, Innovation, Social Enterprise, or related disciplines.

Experience:

• Teaching and Facilitation: Proven experience in teaching or facilitating workshops, courses, or training programs in entrepreneurship, business development, projects or  innovation, particularly in higher education or professional development contexts. This includes designing engaging curriculum, delivering practical and interactive sessions, and adapting teaching approaches to meet diverse learner needs.
• Coaching and Mentoring: Demonstrated ability to mentor students or colleagues in entrepreneurial thinking, guiding them through idea development, business model design, and venture creation. Experience in providing hands-on support for student ventures, pitch preparation, and problem-solving in real-world contexts is highly valued.
• Curriculum Development: Experience in designing and developing entrepreneurship-focused programs, ensuring alignment with learning outcomes and pedagogical best practices. This includes integrating experiential learning, case studies, simulations, and practical projects to enhance student engagement and the application of entrepreneurial concepts.
• Program Evaluation: Experience in assessing student outcomes, analyzing feedback, and refining program content to ensure relevance, innovation, and alignment with current entrepreneurial trends and market demands.
• Collaboration and Program Support: Ability to work with cross-functional teams, support induction or training for new staff, and collaborate with external partners, industry mentors, or incubators to enrich the entrepreneurship learning experience.

Skills and Abilities:

• Excellent communication, interpersonal, and collaboration skills.
• Strong analytical and problem-solving abilities with an entrepreneurial mindset.
• Strong commitment to increasing educational access on the Continent.
• Proficiency in utilizing educational technologies and data-driven decision-making.
• Excellent coaching and project management skills.
• Conflict resolution and problem-solving skills, especially within group or team settings.
• Excellent communication skills, both written and verbal, for working across various teams.
• Ability to work collaboratively within a multidisciplinary team.
• Organizational skills for coordinating events, managing program adoption, and handling day-to-day operational tasks.

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Your Role

• The Front End Engineer will work on modern, international, large scale projects.
• He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.

Your Responsibilities

• Responsible for developing efficient, testable, reusable component for responsive websites
• Responsible to write good code using the best industry practices set by the Frontend Architect
• Responsible to write good documentation for all codes written
• Responsible to develop websites using a mobile first strategy
• Responsible to develop websites using best SEO practices and accessibility
• Responsible to write unit test cases as part of development
• Responsible to mitigate performance issues during development
• Responsible to comply with project plans and industry standards
• Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
• Responsible to investigate in new emerging technologies
• Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications

Required Skills

• Hands-on experience using React JS.
• Extensive knowledge of agile methodologies.
• Experience using task runners such as Gulp
• Experience using JavaScript package manager such as NPM
• Experience using revision control such as GIT
• Good understanding of SEO principle
• Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
• Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
• Tools/IDE: Microsoft Visual Studio Code with linters

It’s a PLUS If You Have The Following

• Cloud (Azure/AWS) high level knowledge.
• Microservices architecture, including use of Docker containers.
• API management

ACADEMIC BACKGROUND

• A bachelor's degree in computer science, software engineering, or another related field or relevant experience

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Your Role

• The Front End Engineer will work on modern, international, large scale projects.
• He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.

Your Responsibilities

• Responsible for developing efficient, testable, reusable component for responsive websites
• Responsible to write good code using the best industry practices set by the Frontend Architect
• Responsible to write good documentation for all codes written
• Responsible to develop websites using a mobile first strategy
• Responsible to develop websites using best SEO practices and accessibility
• Responsible to write unit test cases as part of development
• Responsible to mitigate performance issues during development
• Responsible to comply with project plans and industry standards
• Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
• Responsible to investigate in new emerging technologies
• Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications

Required Skills

• Hands-on experience using React JS.
• Extensive knowledge of agile methodologies.
• Experience using task runners such as Gulp
• Experience using JavaScript package manager such as NPM
• Experience using revision control such as GIT
• Good understanding of SEO principle
• Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
• Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
• Tools/IDE: Microsoft Visual Studio Code with linters

It’s a PLUS If You Have The Following

• Cloud (Azure/AWS) high level knowledge.
• Microservices architecture, including use of Docker containers.
• API management

ACADEMIC BACKGROUND

• A bachelor's degree in computer science, software engineering, or another related field or relevant experience

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

ABOUT ALU

ALCHE provides higher education for a higher purpose. Our students declare missions, not majors.
They develop real-world skills to take on the world’s most pressing challenges. They take ownership of their learning from day one through our peer and student-led approach – because ALCHE believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

As a high-growth start-up, we work in starkly different ways from other academic institutions. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership College of Higher Education (ALCHE) is committed to ensuring the safety and well-being of all students under our care. As part of this commitment, we have a comprehensive safeguarding policy in place, which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The International Business and Trade (IBT) Manager is accountable for the end-to-end student experience, including the design, delivery, and assessment of the BSc (Hons) International Business and Trade programme at the ALCHE. The manager will also be responsible for implementing the programme's quality assurance and enhancement processes, line-managing the faculty, and undertaking other associated activities to ensure the successful operationalisation and delivery of the programme.

The ideal candidate will possess strong communication, organisational, and problem-solving skills, with experience in higher education and leadership development. This position is essential for enhancing the student learning experience and contributing to the institution’s mission.

RESPONSIBILITIES

Program Leadership and Management

• Oversee Program Delivery: Manage the end-to-end student and faculty experience for the BSc (Hons) International Business and Trade in alignment with the teaching and learning strategy.
• Team Leadership: Lead and manage a team responsible for delivering the teaching, learning and assessment to students throughout their learning journey.
• Faculty Development: Oversee the development and performance management of the faculty team, ensuring continuous professional growth and alignment with the programme’s objectives.

Curriculum Design and Delivery

• Curriculum Development: In collaboration with the Learning Experience, Design and Implementation team, the curriculum committee, the faculty and the Quality Assurance team, review and redesign the curriculum to meet the evolving needs of students, industry partners, and other relevant stakeholders.
• Evidence-based Educational Practices: Ensure the programme utilises evidence-based pedagogical approaches, aligned with the students’ needs and the institution's teaching and learning strategy.
• Content Curation: Collaborate with global experts to curate and maintain cutting-edge learning experiences.
• Learning Facilitation: Facilitate learning through class sessions, office hours, written feedback, and other teaching methods, fostering an engaging and effective educational environment.

Quality Assurance and Enhancement

• Program Review: Lead the annual program review to keep the programme and its modules up-to-date and aligned with the institution’s learning model and strategy, implementing the necessary changes based on review findings.
• Teaching and Learning Enhancement: Implement teaching and learning enhancements based on feedback from periodic reviews, student evaluations, and other quality assurance instruments.
• Quality Compliance: Ensure that learning materials, assessments, and other relevant components meet both internal and external quality standards.

Student Experience and Support

• Student Support: Regularly review Learning Management System reports to identify students who may require intervention and collaborate with the relevant student support teams to provide necessary assistance.
• Seamless Experience: Collaborate with other teams to ensure a seamless and supportive student experience throughout their learning journey.

Institutional Service and Academic Governance

Assessment Board Participation: Actively participate in decision-making processes as a member of the assessment board.Senate Engagement: Contribute to institutional service by engaging in the Senate and its sub-committees, providing valuable input and leadership.

Other Responsibilities

• Additional Duties: Perform other activities as required to ensure the successful delivery of the programme and carry out any other reasonable duties as assigned by the line manager.

Requirements

Essential

• Master’s degree or higher in Business Management, Business Administration or related subjects.
• At least 5 years of experience in leadership development, experiential education, or similar roles within higher education.
• Proven experience in curriculum design, development, and quality assurance in higher education.
• Strong communication (oral and written), interpersonal and presentation skills.
• Excellent problem-solving skills with attention to detail.
• Demonstrated ability in team leadership, mentoring, and performance management.
• Proficiency in Learning Management Systems (LMS) and educational technologies, such as Canvas.
• Excellent time management skills with the ability to multitask, prioritise own work, and work independently.

Desirable

• Experience in programme management and leadership at a higher education institution.
• Experience with innovative learning techniques in higher education.
• Ability to thrive in a fast-paced, ever-evolving environment, demonstrating high comfort with self-directed work and navigating ambiguity effectively.
• Openness to critique and curiosity to learn from other perspectives.
• Demonstrated commitment to fostering diversity, equity, and inclusion.
• Strong regional and international network, inclusive of industry, startup incubators, accelerators, etc.
• Additional industry or educational credentials, particularly in education, leadership, or entrepreneurship.

ABOUT ALU

At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding

ABOUT THE ROLE

A Campus Operations Lead holds a pivotal role in managing the comprehensive operational activities of the campus environment. The primary responsibility is to ensure the efficient functioning of various aspects of campus operations, including facilities management, security protocols, and relevant administrative support services. The role serve as a central point of contact for addressing operational issues, resolving conflicts, and implementing solutions to improve overall campus functionality. In addition, the Campus Operations Lead acts as an expert in all facilities related issue to provide the best possible experience for all ALU stakeholders.

RESPONSIBILITIES

Facilities Management 

• Ensuring a high service quality among ALU’s service providers on the campus including managing and sourcing vendors and revising current contracts.
• Preserving the value of ALU’s assets including frequent monitoring of cleanliness, maintenance and proper use of equipment.
• Ensuring the security of students on campus by working with the appointed service providers on risk assessment, security patrol management, security protocols, and managing security data including student movement.
• Acting as the point person for all ALU’s departments, and having overall responsibility for ensuring all operations teams are prepared to support the success of on- campus events including in the case of any operational emergency.
• Overseeing Health and Safety on site through monitoring, risk simulations, and tracking regulatory and policy requirements in conjunction with Health and Safety expert.
• Ensuring regulatory and legal compliance of campus infrastructure such as fire safety
• Working with external consultants where necessary to improve operational effectiveness and efficiency
• Engaging with municipalities, district councils, property association, or relevant authorities, concerning campus needs requiring approval outside of ALU.
• Acting as the intermediary and liaison between service providers and students in the case of challenges encountered, or complaints lodged against either party.
• Coordinating required checks and inspections of the buildings to ensure that all specialized maintenance and cleaning interventions are addressed in a timely manner.
• Manage external stakeholders including landlord, external service providers and local authorities to ensure that any ALU projects are approved and carried out as per requirements
• Recruit, train and supervise all interns and staff under the Operations department to enable them to carry out their duties properly
• Design and manage any project required by ALU as per ALU’s requirements.
• Ensure that all activities and events undertaken at ALU are carried out with the support of the Operations department with proper risk management.
• Manage and Ensure Cross-departmental participation where appropriate of all Operations activities.

Systems Building and Tracking

• Oversee the creation and documentation of systems and processes, policies, protocols, and SOPs for ALU and with service providers to standardize our operational delivery, promote accountability and facilitate knowledge transfer across ALU campuses.
• Running crisis simulations to proactively identify and develop new SOPs, training opportunities and procurement recommendations.
• Running routine emergency procedures eg fire drills, to prepare community in case of emergency.
• Formulate strategic and operational objectives for the operations department and ensure it is implemented, monitored and reviewed as and when required.
• Monitor performance of the Operations Department and ensure proper reporting and provide the Campus Director with an overall view.
• Analyse and optimise resources to reach Operations KPIs.
• Manage all Operations department dashboards tracking Operations KPIs.

Procurement

• Managing the campus operations budget including additional procurement, and the associated budgetary approval, by coordinating with ALU Finance.
• Plan the Operations Department yearly budget forecast, Operational and CAPEX, and ensure that monthly spendings are within the allocated budget.

Performance Management

• Tracking, managing and reporting performance using data-driven methods for all campus operations; Overseeing selection, training, and succession of external operations partners and students assisting in campus operations roles.
• Manage contracts of service providers for both ALU including drafting and reviewing of KPIs and SLAs periodically.
• Such other duties in respect of the Company as may be reasonably assigned by your team manager.
• Identify and implement ways to constantly improve the quality of customer service of the Operations department.
• Ensure level of service provided by the Operations department is at its optimal for ALU.
• Manage ALU service providers onboarding from the Request for Proposal phase up to implementation.

Line Management

• Line manage all Operations Staff members to ensure performance objectives are properly set and reviewed throughout the year.
• Lead Operations team annual planning process and ensure it is consistent with organisational strategy at ALU.
• Assist all Operations staff to ensure they have the right tools to achieve Operations goals set.

Requirements

•  Masters in Operations and Logistics, or Facilities Management or Building Services or Engineering or equivalent
• Experience: 5 - 7 Years Experience in Facilities management is a must.  Preferably in the higher education sector

Location: Mauritius

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Your Role

• The Front End Engineer will work on modern, international, large scale projects.
• He/ She is expected to be proficient in latest JS libraries, like React JS / Next JS, and will work closely with the back-end / DevOps team to build JAMStack and microservices architecture.

Your Responsibilities

• Responsible for developing efficient, testable, reusable component for responsive websites
• Responsible to write good code using the best industry practices set by the Frontend Architect
• Responsible to write good documentation for all codes written
• Responsible to develop websites using a mobile first strategy
• Responsible to develop websites using best SEO practices and accessibility
• Responsible to write unit test cases as part of development
• Responsible to mitigate performance issues during development
• Responsible to comply with project plans and industry standards
• Responsible to Work closely with other staff, such as backend developers, QA engineers, release engineers, project managers, graphic artists, UX designers and sales and marketing professionals
• Responsible to investigate in new emerging technologies
• Responsible to continuously update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications

Required Skills

• Hands-on experience using React JS.
• Extensive knowledge of agile methodologies.
• Experience using task runners such as Gulp
• Experience using JavaScript package manager such as NPM
• Experience using revision control such as GIT
• Good understanding of SEO principle
• Web Technologies: JavaScript, React.JS, Vue.JS, Node.JS, SASS
• Libraries/Framework: ExpressJS, Mocha, Bootstrap, Foundation
• Tools/IDE: Microsoft Visual Studio Code with linters

It’s a PLUS If You Have The Following

• Cloud (Azure/AWS) high level knowledge.
• Microservices architecture, including use of Docker containers.
• API management

ACADEMIC BACKGROUND

• A bachelor's degree in computer science, software engineering, or another related field or relevant experience

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

How you will make an impact

As Transformation Director, you will lead Instiglio’s organization-wide transformation agenda - strengthening the systems, operating models, and change capabilities that enable us to scale impact globally.

This role sits at the intersection of strategy, systems-building, technology, and execution. It is designed for a leader who thrives in complexity and is equally comfortable designing transformation roadmaps and rolling up their sleeves to ensure adoption and results.

A member of Instiglio’s Executive Team is accountable for each substantive transformation initiative, so while reporting to the COO, you will also work closely with the CEO and Chief Impact Officer (CIO) on specific initiatives, agreeing and assuring strategies together prior to execution. You will also partner with fellow members of Instiglio Leadership Team to leverage their experience and expertise, and to ensure transformation efforts are coherent, integrated, prioritized, and embedded across the organization.

Key responsibilities will include, but are not limited to:

Lead Organization-Wide Transformation & Change Management

• Own and drive Instiglio’s Transformation & Change Management Program  end-to-end.

  • Diagnose organizational challenges and opportunities, design solutions, prioritize execution in line with Instiglio’s strategic goals, and ensure successful adoption.

  • Act as the integrator across teams (e.g., Partner Group, Leadership Team, People Committee, Finance Committee), ensuring transformation initiatives are aligned, sequenced, and mutually reinforcing.

• Establish clear success metrics and track progress, learning, and impact over time. 
  

AI Integration & Digital Transformation

• Lead the design, pilot, and scale of AI-enabled tools that enhance decision-making, productivity, and service delivery.

• Drive organization-wide AI adoption, capability-building, and change management.

• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages.

• Ensure ethical, responsible, and effective use of AI across the organization.

Impact Management Systems (in partnership with the CIO)

• Strengthen how Instiglio measures organizational performance, learning, and results.

• Design and refine frameworks, tools, and processes that clarify goals, drive alignment, and support strategic decision-making.

• Improve visibility and coherence across impact data, organizational learning, and performance management.

Partnerships Development Systems

• Build and refine systems that strengthen how Instiglio develops, manages, and sustains partnerships across donors, governments, and the private sector coordinating with the Partnership Development Centre and Business Development Teams.

• Develop processes that improve pipeline visibility, institutional engagement, and strategic prioritization.

• Enable leadership teams with better data, tools, and decision frameworks for partnership growth.

Internal Operating Model & Process Evolution

• Lead the evolution of Instiglio’s internal operating model as the organization scales.

• Redesign workflows, governance rhythms, collaboration structures, and decision-making processes.

• Embed AI and digital tools across core operational systems to improve efficiency and effectiveness.

• Ensure changes are practical, adopted, and sustained in day-to-day operations.

Hands-On Execution & Delivery

• This is not a strategy/transformation-only role.

• You are accountable for seeing transformation initiatives from idea to execution to sustained adoption. On internal strategies, systems & processes, you will work closely with Internal Services teams and management to see through and sustain excellence in a sustained role that is necessarily operational in nature.

• You will personally:

  • Build tools, templates, and dashboards;

  • Draft frameworks and operating models;

  • Run complex, cross-functional projects;

  • Facilitate alignment and decision-making;

  • Troubleshoot operational bottlenecks; and

  • Ensure implementation sticks beyond launch.

Who you are

We are building a team of thoughtful, driven professionals who are motivated by our mission and excited to grow with the organization. An ideal candidate will have:

• Experience: At least 10 years of relevant experience in:

  • Organizational transformation and change management.

  • AI or technology implementation in organizations.

  • Systems-building in high-growth or complex environments.

  • Management consulting, public sector reform, or international development.

  • Designing and scaling operating models, decision systems, and workflows.

  • Working closely with senior leaders to translate strategy into execution.

• Languages:

  • Professional working proficiency in English (C1).

  • Working proficiency in French and/or Spanish would be an added advantage.

• Skills & Competencies:

  • Strong builder mindset - energized by designing systems from scratch and iterating toward excellence.

  • Exceptional project management and coordination skills across multiple high-stakes initiatives.

  • Hands-on operator who can move seamlessly between strategic thinking and detailed execution.

  • Structured thinker who brings clarity to ambiguity and complexity.

  • High emotional intelligence, humility, and adaptability.

  • Creative and innovative leader comfortable in fast-changing environments.

  • Cross-cultural fluency and effectiveness working across geographies and diverse teams.

  • Deep alignment with Instiglio’s mission and commitment to public-sector transformation.

• Mindset & Culture Fit

  • Thrives as a resourceful, sleeves-rolled-up doer; not an armchair strategist.

  • Calm and effective in moments of organizational pressure and uncertainty.

  • Collaborative, influence-oriented, and committed to building strong relationships.

  • Values purpose over spotlight.

How you will grow with us

Your work will be driven by impact and purpose, within a dynamic culture rooted in inclusion, collaboration, and high performance. You will partner closely with teams delivering complex, high-impact projects, gain exposure to a wide range of approaches and contexts, and collaborate across a diverse, international organization. You will be encouraged to take ownership, exercise judgment, and contribute meaningfully to shaping how Instiglio operates and grows.

As a Director at Instiglio, you will continue to develop and deepen your leadership, systems-thinking, and transformation capabilities. You will lead internal initiatives and organizational priorities, with support and guidance from senior leadership. Instiglio has a strong feedback culture, including bi-annual, structured performance reviews complemented by ongoing, real-time feedback. Mentorship and individual development plans are embedded in our people model to ensure sustained professional growth and support.

With Instiglio’s planned continued growth there are also progression opportunities for high-performing candidates.

Working model and benefits

Instiglio has adopted a hybrid working model (i.e., minimum of two (2) days a week at the office for face-to-face connections). Instiglio offers generous benefits, which include personal days, remote workdays, travel and health insurance, pension, a company end-of-year holiday additional to vacation, and parental leave, among others.

Join Us 

To apply, please submit your CV in English and answer the application questions listed. Applications are reviewed on a rolling basis.