ABOUT ALU

At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding

ABOUT THE ROLE

A Campus Operations Lead holds a pivotal role in managing the comprehensive operational activities of the campus environment. The primary responsibility is to ensure the efficient functioning of various aspects of campus operations, including facilities management, security protocols, and relevant administrative support services. The role serve as a central point of contact for addressing operational issues, resolving conflicts, and implementing solutions to improve overall campus functionality. In addition, the Campus Operations Lead acts as an expert in all facilities related issue to provide the best possible experience for all ALU stakeholders.

RESPONSIBILITIES

Facilities Management 

• Ensuring a high service quality among ALU’s service providers on the campus including managing and sourcing vendors and revising current contracts.
• Preserving the value of ALU’s assets including frequent monitoring of cleanliness, maintenance and proper use of equipment.
• Ensuring the security of students on campus by working with the appointed service providers on risk assessment, security patrol management, security protocols, and managing security data including student movement.
• Acting as the point person for all ALU’s departments, and having overall responsibility for ensuring all operations teams are prepared to support the success of on- campus events including in the case of any operational emergency.
• Overseeing Health and Safety on site through monitoring, risk simulations, and tracking regulatory and policy requirements in conjunction with Health and Safety expert.
• Ensuring regulatory and legal compliance of campus infrastructure such as fire safety
• Working with external consultants where necessary to improve operational effectiveness and efficiency
• Engaging with municipalities, district councils, property association, or relevant authorities, concerning campus needs requiring approval outside of ALU.
• Acting as the intermediary and liaison between service providers and students in the case of challenges encountered, or complaints lodged against either party.
• Coordinating required checks and inspections of the buildings to ensure that all specialized maintenance and cleaning interventions are addressed in a timely manner.
• Manage external stakeholders including landlord, external service providers and local authorities to ensure that any ALU projects are approved and carried out as per requirements
• Recruit, train and supervise all interns and staff under the Operations department to enable them to carry out their duties properly
• Design and manage any project required by ALU as per ALU’s requirements.
• Ensure that all activities and events undertaken at ALU are carried out with the support of the Operations department with proper risk management.
• Manage and Ensure Cross-departmental participation where appropriate of all Operations activities.

Systems Building and Tracking

• Oversee the creation and documentation of systems and processes, policies, protocols, and SOPs for ALU and with service providers to standardize our operational delivery, promote accountability and facilitate knowledge transfer across ALU campuses.
• Running crisis simulations to proactively identify and develop new SOPs, training opportunities and procurement recommendations.
• Running routine emergency procedures eg fire drills, to prepare community in case of emergency.
• Formulate strategic and operational objectives for the operations department and ensure it is implemented, monitored and reviewed as and when required.
• Monitor performance of the Operations Department and ensure proper reporting and provide the Campus Director with an overall view.
• Analyse and optimise resources to reach Operations KPIs.
• Manage all Operations department dashboards tracking Operations KPIs.

Procurement

• Managing the campus operations budget including additional procurement, and the associated budgetary approval, by coordinating with ALU Finance.
• Plan the Operations Department yearly budget forecast, Operational and CAPEX, and ensure that monthly spendings are within the allocated budget.

Performance Management

• Tracking, managing and reporting performance using data-driven methods for all campus operations; Overseeing selection, training, and succession of external operations partners and students assisting in campus operations roles.
• Manage contracts of service providers for both ALU including drafting and reviewing of KPIs and SLAs periodically.
• Such other duties in respect of the Company as may be reasonably assigned by your team manager.
• Identify and implement ways to constantly improve the quality of customer service of the Operations department.
• Ensure level of service provided by the Operations department is at its optimal for ALU.
• Manage ALU service providers onboarding from the Request for Proposal phase up to implementation.

Line Management

• Line manage all Operations Staff members to ensure performance objectives are properly set and reviewed throughout the year.
• Lead Operations team annual planning process and ensure it is consistent with organisational strategy at ALU.
• Assist all Operations staff to ensure they have the right tools to achieve Operations goals set.

Requirements

•  Masters in Operations and Logistics, or Facilities Management or Building Services or Engineering or equivalent
• Experience: 5 - 7 Years Experience in Facilities management is a must.  Preferably in the higher education sector

Location: Mauritius

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

JOB PURPOSE

The Email Developer (ED) is responsible for designing and writing code and providing support to build also responsive email designs.

They need to know HTML, CSS and media query, the ED is able to work independently tasks, assuming ownership for the design and programming required. ED should handle the code very well, to developing a responsive email, this individual will rely on existing designs. The ED should also be able to provide reasonable estimates for his tasks.

MAIN RESPONSIBILITIES / DUTIES

• Work with the design team, tech leads and PMs.
• Develop mobile-compatible advertisements and banners.
• Coach and support other Email Developers in fulfill their tasks and improving their skills.
• Ensure that implementation matches the design, including syncing.
• Create JavaScript animations (basic to complex level) using library animations (eg. Greensock, etc.).
• Customize HTML, CSS, and JS code generated by various tools.
• Optimize HTML, CSS, and JS code to achieve maximum performance with minimum size.
• Ensure browser compatibility.
• Willing to work overtime and research online marketing resolutions.
• Being aware and having a proactive, mindful “eye” to problem identification and mitigation
• (associated with execution of HTML Email Campaigns).
• Using the following programs Excel, Good Docs, Adobe Creative Suite, MailChimp, HTML/CSS Skills.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• BSc in Computer Science or related technical discipline or equivalent practical experience.

REQUIRED EXPERIENCE

• At least 2-3 years email specific development experience
• 2 years of development experience
• Must have digital portfolio, covering dynamic email samples
• Experience on digital development skills and experience (landing pages, banners, etc).
• Experience dev skills in HTML, CSS
• Exposure to JavaScript and CMS (eg: Drupal and/or WordPress) is a plus!
• Hands on QA experience utilizing Litmus or similar.
• Familiar with ad publishers (eg. Salesforce, Engage)
• Photoshop, Skecth proficiency required to manipulate assets
• Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
• Proven experience with modern web standards and cross-browser compatibility issues
• Experience with front end, JavaScript and frameworks.
• Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
• Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
• Experience working with mobile and web templates
• Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
• Knowledge using repositories (eg. GitHub o Bitbucket) is a strong plus.
• Implementation of Email templates.
• Knowledge in W3C Standards (or able to learn quickly about them).
• Independent, responsible, and proactive with the ability to learn and achieve superior results.

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.

In this role you will:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process.
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
• Ensures effective communication and promotes a sense of belonging, participation and involvement.
• Conduct regular 1:1 connect to ensure team career needs.

What are we looking for? Besides a great attitude,

You should have:

• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to organize and analyze critical situations.
• Proven problem-solving skills and strong client-facing skills.
• Strong communication and teamwork skills

It’s a plus if you have:

• 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
• Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
• Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
• Prince2 and/or PMP, Scrum master certification, Agile certification

Competencies to be successful in this role:

• Drives Result
• Self-development
• Resourcefulness
• Action Oriented
• Being Resilient

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.

In this role you will:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process.
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
• Ensures effective communication and promotes a sense of belonging, participation and involvement.
• Conduct regular 1:1 connect to ensure team career needs.

What are we looking for? Besides a great attitude,

You should have:

• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to organize and analyze critical situations.
• Proven problem-solving skills and strong client-facing skills.
• Strong communication and teamwork skills

It’s a plus if you have:

• 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
• Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
• Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
• Prince2 and/or PMP, Scrum master certification, Agile certification

Competencies to be successful in this role:

• Drives Result
• Self-development
• Resourcefulness
• Action Oriented
• Being Resilient

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.

In this role you will:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process.
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
• Ensures effective communication and promotes a sense of belonging, participation and involvement.
• Conduct regular 1:1 connect to ensure team career needs.

What are we looking for? Besides a great attitude,

You should have:

• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to organize and analyze critical situations.
• Proven problem-solving skills and strong client-facing skills.
• Strong communication and teamwork skills

It’s a plus if you have:

• 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
• Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
• Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
• Prince2 and/or PMP, Scrum master certification, Agile certification

Competencies to be successful in this role:

• Drives Result
• Self-development
• Resourcefulness
• Action Oriented
• Being Resilient

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

We’re looking for an inspired, motivated and experienced Project Manager to join our team. The ideal candidate should be able to oversee all aspects of the project including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project.

In this role you will:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process.
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
• Ensures effective communication and promotes a sense of belonging, participation and involvement.
• Conduct regular 1:1 connect to ensure team career needs.

What are we looking for? Besides a great attitude,

You should have:

• Proven ability to successfully manage multiple projects simultaneously
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to organize and analyze critical situations.
• Proven problem-solving skills and strong client-facing skills.
• Strong communication and teamwork skills

It’s a plus if you have:

• 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance
• Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet
• Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
• Prince2 and/or PMP, Scrum master certification, Agile certification

Competencies to be successful in this role:

• Drives Result
• Self-development
• Resourcefulness
• Action Oriented
• Being Resilient

RAPP Mauritius is looking for a .Net Engineer to join our award-winning team.

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups are to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Position Overview

We are seeking an experienced Technical Lead with strong expertise in .NET technologies, spanning legacy frameworks (4.x) and modern .NET (6+). This role focuses on technical leadership, architectural guidance, and multi-project oversight rather than heavy hands-on development.

The ideal candidate is comfortable working across multiple concurrent projects, ensuring technical quality, alignment, and delivery while collaborating with cross-functional teams.

Key Responsibilities:

• Lead the technical direction of multiple concurrent projects.
• Provide architectural guidance for applications built on:
• .NET Framework 4.x
• .NET 6+ (Core and modern ecosystem)
• Review designs, code, and technical decisions to ensure best practices.
• Ensure technical consistency and standards across projects.
• Support teams with complex problem-solving and root-cause analysis.
• Oversee integrations, performance considerations, and system scalability.
• Act as technical point of contact for stakeholders and business teams.
• Manage technical risks and proactively propose mitigation strategies.
• Mentor developers and promote clean coding standards and maintainability.

Technical Requirements:

• Strong experience with:
• C#
• ASP.NET MVC / Web API
• .NET Framework 4.x
• .NET 6+ (Core)
• Solid understanding of:
• Application architecture patterns (Layered, Clean Architecture, etc.)
• RESTful APIs and service-oriented systems
• Dependency Injection and modern design principles
• Proficiency in SQL:
• Query optimization
• Stored procedures
• Database design and performance tuning
• Experience working with relational databases (e.g., SQL Server).
• Familiarity with CI/CD pipelines and version control systems.
• Experience reviewing legacy systems and guiding modernization efforts.

Soft Skills & Leadership

• Strong analytical and problem-solving skills.
• Ability to manage and technically supervise multiple projects simultaneously.
• Clear and structured communication with both technical and non-technical stakeholders.
• Fluent in English and French (written and spoken).
• Ability to balance technical depth with delivery timelines.
• Strong ownership mindset and decision-making capability.

Preferred Qualifications

• Experience leading distributed or cross-functional teams.
• Exposure to cloud environments (Azure preferred).
• Experience with system integration and enterprise environments.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE TEAM

Given that the team at the School of Wildlife Conservation (SOWC) is small,   each team member has a clearly designated role, but we do expect all team members to multitask and mutually support other members of the team as needed (and within reason) across the functions of the School.  The team is led by an Executive Director and is focused on the following key areas:

• Delivery of educational support and the “conservation ecosystem” (guest speakers, conservation “boot camps”, centres of conservation excellence, internships) to the Undergraduate School of ALU in support of all students who choose a planetary health pathway, currently led by Dr Victor Muposhi as the Head of Academics
• Delivery of the conservation specialisation to the ALU MBA program - electives, capstone projects, guest speakers also currently led by Dr Victor Muposhi with support from Richard Vigne (Executive Director of the SOWC)
• Development and delivery of professional development courses to the African conservation sector including “generic” courses and bespoke courses (for various organisations including South Africa National Parks, the African Natural Capital Alliance and African Parks).  Led by the Head of Professional Development and Consultancy
• Research and thought leadership into the Wildlife Economy of Africa, culminating in regular iterations of the Wildlife Economy Investment Index for Africa and advocacy work, supplemented by the Conservation Debate series and the Lessons Learned series led by Dr Sue Snyman.  This section also secures and delivers consultancies in the African wildlife sector.
• Coordination of all SOWC operations inclusive of management of the internship program, all logistics for students attending conservation boot camps and centres of conservation excellence, financial oversight, partnership and network oversight and management, all social media, PR and marketing efforts inclusive of the SOWC website.  Led by the Operations and Fundraising Manager, Tiavina Ramandavola
• Development, management and delivery of the annual Business of Conservation Conference (BCC) - this is a team effort that runs throughout the year and includes other ALU team members.

ABOUT THE ROLE

Reporting to the Executive Director, the Manager, Professional Development Courses and Consultancy will lead the development and execution of SOWC’s professional development and consultancy portfolio. The role will focus on winning, managing, and delivering contracts for professional development training and consultancy projects, as well as developing, marketing, and scaling open and bespoke courses for conservation professionals and organisations across Africa. Working closely with adjunct faculty, partner institutions, and internal and external stakeholders, the Manager will ensure that all offerings meet client needs, uphold ALU’s brand standards, and contribute to the School’s financial sustainability. As with all SOWC roles, this position will require flexibility, collaboration, and a proactive “startup” mindset.

ROLE RESPONSIBILITIES

Business Development and Client Engagement

• Identify, pursue, and secure new professional development and consultancy opportunities with conservation organisations, government agencies, NGOs, and private sector partners across Africa.
• Build and maintain strong client relationships, ensuring long-term partnerships and repeat engagements.
• Prepare high-quality proposals, expressions of interest, budgets, and contracts for consultancy and training assignments.
• Represent SOWC in external meetings, conferences, and networks to expand visibility and business opportunities.

Professional Development Courses

• Design, market, and manage a portfolio of short courses and leadership programs for conservation professionals, including open-enrolment and bespoke offerings.
• Coordinate course logistics, marketing, participant recruitment, and delivery, ensuring a seamless learning experience.
• Work with adjunct faculty, subject-matter experts and the ALU Learning Experience Design and Implementation (LEDI) teams to develop course content and facilitate delivery.
• Develop and implement marketing strategies and partnerships to expand enrollment and reach new audiences across Africa.
• Monitor and report on course impact and feedback, ensuring continuous improvement and relevance to the sector’s evolving needs.

Consultancy Services

• Manage end-to-end delivery of consultancy assignments, including project planning, coordination of experts, reporting, and client communication.
• Ensure timely and high-quality outputs that meet contractual obligations and strengthen SOWC’s reputation for excellence.
• Maintain accurate financial and administrative tracking and reporting for each consultancy project in coordination with the Operations and Finance teams.

Operational and Financial Management

• Working with the Fundraising and Operations department, oversee project budgets, invoicing, and reporting, ensuring compliance with ALU’s financial policies and donor requirements.
• Contribute to the development of annual workplans, revenue targets, and financial forecasts for the professional development and consultancy portfolio.
• Maintain centralised systems for proposal tracking, client communication, contracts, and project documentation.

Partnerships and Collaboration

• Work closely with the Fundraising and Operations Manager to align fundraising, communications, and partnership strategies with the professional development agenda.
• Collaborate with the ALU Marketing and Communications and the ALU Business Development team to produce marketing materials, alumni stories, and success narratives that strengthen brand visibility
• Contribute to SOWC-wide initiatives such as the Business of Conservation Conference (BCC) and other external stakeholder engagements.

REQUIRED EXPERIENCE

• A Bachelor’s degree in Business, Conservation, Environmental Management, Education, or related field (Master’s degree an advantage).
• 5+ years of experience in professional education, training, business development, consultancy management, or project management — ideally within conservation, sustainability, or related sectors.
• Demonstrated success in securing and managing contracts or partnerships with large institutions, government bodies, or international NGOs.
• Proven ability to manage complex projects with multiple stakeholders and deliver on time and within budget.

Required Competencies

• Strong business development and client relationship management skills.
• Excellent project management, coordination, and organisational abilities.
• Strong communication, proposal writing, and presentation skills.
• Financial acumen and experience in budgeting and contract management.
• Familiarity with digital learning tools, CRM systems, and workplace platforms such as G-Suite, Slack, Salesforce, or equivalents.
• Entrepreneurial mindset: proactive, adaptable, results-driven, and comfortable with ambiguity.
• A strong interest in conservation, sustainable development, and leadership in Africa.
• Excellent interpersonal and intercultural communication skills.
• Ability to work collaboratively within a small, distributed, and agile team.