WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

ROLES & RESPONSIBILITIES

• Analyze and adapt campaign build as per requirements
• Building / Scheduling journey and emails on SFMC as per client requirements.
• HTML coding and development for email using responsive design and email coding best practice.
• Maintaining accurate email templates with most recent HTML and CSS.
• Entering and tweaking HTML code for proper deployment in Salesforce Marketing Cloud.
• Thorough understanding of the elements of good design, HTML / CSS production, and email specific code requirements.
• Thorough understanding of email rendering in mobile devices, web-based email clients, and desktop clients.
• Technical skills: HTML, CSS, Photoshop, Salesforce Marketing Cloud, Email UI/UX, Responsive design.
• Strong proficiency in Salesforce Marketing Cloud, including Content Builder, Journey Builder and deployments.
• Manage numerous projects at one time and meet appropriate deadlines.
• Perform quality check and monitoring on all deliverables

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• BSc in Computer Science or related technical discipline or equivalent practical experience.

REQUIRED EXPERIENCE

• At least 2-3 years email specific development experience
• 2 years of development experience
• Must have digital portfolio, covering dynamic email samples
• Experience on digital development skills and experience (landing pages, banners, etc).
• Experience dev skills in HTML, CSS
• Exposure to JavaScript and CMS (eg: Drupal and/or WordPress) is a plus!
• Hands on QA experience utilizing Litmus or similar.
• Familiar with ad publishers (eg. Salesforce, Engage)
• Photoshop, Skecth proficiency required to manipulate assets
• Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
• Proven experience with modern web standards and cross-browser compatibility issues
• Experience with front end, JavaScript and frameworks.
• Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
• Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
• Experience working with mobile and web templates
• Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
• Knowledge using repositories (eg. GitHub o Bitbucket) is a strong plus.
• Implementation of Email templates.
• Knowledge in W3C Standards (or able to learn quickly about them).
• Independent, responsible, and proactive with the ability to learn and achieve superior results.

LANGUAGES

• Desirable English Proficiency (B1 reading, writing, and conversation).

SKILLS / COMPETENCIES

Interpersonal Savvy:

• Builds constructive relationships with people both similar and different to self.
• Proactively develops relationships with a wide variety of people.
• Builds immediate rapport, even when facing difficult or tense situations.
• Engages input from others constantly and listens with empathy and concern.

Manages Ambiguity

• Deals comfortably with the uncertainty of change.
• Deals constructively with problems that do not have clear solutions or outcomes.
• Makes significant progress and remains calm and composed, even when things are uncertain.
• Manages the risk that comes with moving forward when the outcome isn’t certain.

Tech Savvy:

• Scans the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
• Continually scans the environment for technology breakthroughs.
• Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes.
• Encourages others to learn and adopt new technologies.

Ensures Accountability:

• Establishes clear responsibilities and processes for monitoring work and measuring results.
• Promotes a sense of urgency and establishes and enforces individual accountability in the team.
• Works with people to establish explicit performance standards.
• Is completely on top of what is going on and knows where things stand.
• Provides balanced feedback at the most critical times.

Communicates effectively:

• Delivers messages in a clear, compelling, and concise manner.
• Adjusts to fit the audience and the message.
• Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
• Attentively listens to others.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at a scale.

As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content, and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

• Analyze and adapt campaign build as per requirements
• Building / Scheduling journey and emails on SFMC as per client requirements.
• Strong Javascript / AMPScript for Salesforce personalization.
• Maintaining accurate email templates with most recent HTML and CSS.
• Entering and tweaking HTML code in Cloudpages for proper deployment in Salesforce Marketing Cloud.
• Strong SQL for audience selection.
• Thorough understanding of the elements of good design, HTML / CSS production, and email specific code requirements.
• Thorough understanding of email rendering in mobile devices, web-based email clients, and desktop clients.
• Technical skills: HTML, CSS, Javascript, Photoshop, Salesforce Marketing Cloud, SQL, Email UI/UX, Responsive design.
• Strong proficiency in Salesforce Marketing Cloud, including Content Builder, Journey Builder and deployments.
• Manage numerous projects at one time and meet appropriate deadlines.
• Perform quality check and monitoring on all deliverables

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• BS in Computer Science or related technical discipline or equivalent practical experience.

REQUIRED EXPERIENCE

• At least 5 years SFMC experience
• SFMC Certified.
• Experience on digital development skills and experience (landing pages, banners, etc).
• Experience dev skills in HTML, CSS, and Javascript.
• Strong SQL
• Hands on QA experience utilizing Litmus or similar.
• Familiar with ad publishers (eg. Salesforce, Engage)
• Photoshop, Skecth proficiency required to manipulate assets
• Detail oriented, organized, and the ability to meet deadlines while working with some projects at the same time.
• Proven experience with modern web standards and cross-browser compatibility issues
• Experience with front end, JavaScript and frameworks.
• Ability to work with IDEs (Sublime Text or Visual Studio Code is required)
• Knowledge of pre-processed CSS styling (SASS, LESS) is a strong plus.
• Experience working with mobile and web templates
• Knowledge and experience in graphic design for web, Photoshop, and Illustrator is a strong plus.
• Knowledge using repositories (eg. GitHub or Bitbucket).
• Implementation of Email templates.
• Knowledge in W3C Standards (or able to learn quickly about them).
• Independent, responsible, and proactive with the ability to learn and achieve superior results.

LANGUAGES

• Desirable English Proficiency (B1 reading, writing, and conversation).

SKILLS / COMPETENCIES

Interpersonal Savvy:

• Builds constructive relationships with people both similar and different to self.
• Proactively develops relationships with a wide variety of people.
• Builds immediate rapport, even when facing difficult or tense situations.
• Engages input from others constantly and listens with empathy and concern.

Manages Ambiguity

• Deals comfortably with the uncertainty of change.
• Deals constructively with problems that do not have clear solutions or outcomes.
• Makes significant progress and remains calm and composed, even when things are uncertain.
• Manages the risk that comes with moving forward when the outcome isn’t certain.

Tech Savvy:

• Scans the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
• Continually scans the environment for technology breakthroughs.
• Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes.
• Encourages others to learn and adopt new technologies.

Ensures Accountability:

• Establishes clear responsibilities and processes for monitoring work and measuring results.
• Promotes a sense of urgency and establishes and enforces individual accountability in the team.
• Works with people to establish explicit performance standards.
• Is completely on top of what is going on and knows where things stand.
• Provides balanced feedback at the most critical times.

Communicates effectively:

• Delivers messages in a clear, compelling, and concise manner.
• Adjusts to fit the audience and the message.
• Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
• Attentively listen to others.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

MAIN RESPONSIBILITIES / DUTIES

• Responsible for integrating several modules to create a web page.
• Implements required configurations to activate the required modules for the web application / website.
• Localises web application / website (where applicable) via backoffice / content management system (CMS).
• Upload contents into the web application / website.
• Performs webmastering (page setup) on imported contents.
• Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
• Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
• Participates in the Launch of the web application / website.
• Ensures administration and maintenance of sites.
• Creates/modifies contents, includes images and newsletters.
• Manages multimedia Visual graphical interfaces and editorial content.
• Ensures integration of multimedia elements.
• Moderates the site and improves SEO.
• Manages updating and archiving of web pages.
• Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
• Ensures alerts are raised proactively.
• Abides to practices and processes across disciplines.
• Ensures effective communication and promotes a sense of participation and involvement.
• Any other duty related to your position, assigned by your reporting line.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field

REQUIRED EXPERIENCE

• Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
• Proven ability to follow practices and processes to ensure high-quality support services to the clients.
• Working knowledge of Microsoft Office Excel.
• Desirable:
• 1+ year of experience in IT or IS field

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE TEAM

Given that the team at the School of Wildlife Conservation (SOWC) is small,   each team member has a clearly designated role, but we do expect all team members to multitask and mutually support other members of the team as needed (and within reason) across the functions of the School.  The team is led by an Executive Director and is focused on the following key areas:

• Delivery of educational support and the “conservation ecosystem” (guest speakers, conservation “boot camps”, centres of conservation excellence, internships) to the Undergraduate School of ALU in support of all students who choose a planetary health pathway, currently led by Dr Victor Muposhi as the Head of Academics
• Delivery of the conservation specialisation to the ALU MBA program - electives, capstone projects, guest speakers also currently led by Dr Victor Muposhi with support from Richard Vigne (Executive Director of the SOWC)
• Development and delivery of professional development courses to the African conservation sector including “generic” courses and bespoke courses (for various organisations including South Africa National Parks, the African Natural Capital Alliance and African Parks).  Led by the Head of Professional Development and Consultancy
• Research and thought leadership into the Wildlife Economy of Africa, culminating in regular iterations of the Wildlife Economy Investment Index for Africa and advocacy work, supplemented by the Conservation Debate series and the Lessons Learned series led by Dr Sue Snyman.  This section also secures and delivers consultancies in the African wildlife sector.
• Coordination of all SOWC operations inclusive of management of the internship program, all logistics for students attending conservation boot camps and centres of conservation excellence, financial oversight, partnership and network oversight and management, all social media, PR and marketing efforts inclusive of the SOWC website.  Led by the Operations and Fundraising Manager, Tiavina Ramandavola
• Development, management and delivery of the annual Business of Conservation Conference (BCC) - this is a team effort that runs throughout the year and includes other ALU team members.

ABOUT THE ROLE

Reporting to the Executive Director, the Manager, Professional Development Courses and Consultancy will lead the development and execution of SOWC’s professional development and consultancy portfolio. The role will focus on winning, managing, and delivering contracts for professional development training and consultancy projects, as well as developing, marketing, and scaling open and bespoke courses for conservation professionals and organisations across Africa. Working closely with adjunct faculty, partner institutions, and internal and external stakeholders, the Manager will ensure that all offerings meet client needs, uphold ALU’s brand standards, and contribute to the School’s financial sustainability. As with all SOWC roles, this position will require flexibility, collaboration, and a proactive “startup” mindset.

ROLE RESPONSIBILITIES

Business Development and Client Engagement

• Identify, pursue, and secure new professional development and consultancy opportunities with conservation organisations, government agencies, NGOs, and private sector partners across Africa.
• Build and maintain strong client relationships, ensuring long-term partnerships and repeat engagements.
• Prepare high-quality proposals, expressions of interest, budgets, and contracts for consultancy and training assignments.
• Represent SOWC in external meetings, conferences, and networks to expand visibility and business opportunities.

Professional Development Courses

• Design, market, and manage a portfolio of short courses and leadership programs for conservation professionals, including open-enrolment and bespoke offerings.
• Coordinate course logistics, marketing, participant recruitment, and delivery, ensuring a seamless learning experience.
• Work with adjunct faculty, subject-matter experts and the ALU Learning Experience Design and Implementation (LEDI) teams to develop course content and facilitate delivery.
• Develop and implement marketing strategies and partnerships to expand enrollment and reach new audiences across Africa.
• Monitor and report on course impact and feedback, ensuring continuous improvement and relevance to the sector’s evolving needs.

Consultancy Services

• Manage end-to-end delivery of consultancy assignments, including project planning, coordination of experts, reporting, and client communication.
• Ensure timely and high-quality outputs that meet contractual obligations and strengthen SOWC’s reputation for excellence.
• Maintain accurate financial and administrative tracking and reporting for each consultancy project in coordination with the Operations and Finance teams.

Operational and Financial Management

• Working with the Fundraising and Operations department, oversee project budgets, invoicing, and reporting, ensuring compliance with ALU’s financial policies and donor requirements.
• Contribute to the development of annual workplans, revenue targets, and financial forecasts for the professional development and consultancy portfolio.
• Maintain centralised systems for proposal tracking, client communication, contracts, and project documentation.

Partnerships and Collaboration

• Work closely with the Fundraising and Operations Manager to align fundraising, communications, and partnership strategies with the professional development agenda.
• Collaborate with the ALU Marketing and Communications and the ALU Business Development team to produce marketing materials, alumni stories, and success narratives that strengthen brand visibility
• Contribute to SOWC-wide initiatives such as the Business of Conservation Conference (BCC) and other external stakeholder engagements.

REQUIRED EXPERIENCE

• A Bachelor’s degree in Business, Conservation, Environmental Management, Education, or related field (Master’s degree an advantage).
• 5+ years of experience in professional education, training, business development, consultancy management, or project management — ideally within conservation, sustainability, or related sectors.
• Demonstrated success in securing and managing contracts or partnerships with large institutions, government bodies, or international NGOs.
• Proven ability to manage complex projects with multiple stakeholders and deliver on time and within budget.

Required Competencies

• Strong business development and client relationship management skills.
• Excellent project management, coordination, and organisational abilities.
• Strong communication, proposal writing, and presentation skills.
• Financial acumen and experience in budgeting and contract management.
• Familiarity with digital learning tools, CRM systems, and workplace platforms such as G-Suite, Slack, Salesforce, or equivalents.
• Entrepreneurial mindset: proactive, adaptable, results-driven, and comfortable with ambiguity.
• A strong interest in conservation, sustainable development, and leadership in Africa.
• Excellent interpersonal and intercultural communication skills.
• Ability to work collaboratively within a small, distributed, and agile team.