Role: Senior Designer  

Location:  Manila, Philippines

About the role: 

The GenAI Content Studio (Generative AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in direct contact with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and challenge the status quo in advertising and marketing. 

This role focuses on designing and delivering purposeful, user‑ready creative templates and marketing communications for global brand toolkits and multi‑regional adaptation. The ideal candidate has a strong understanding of digital and graphic design principles and experience designing adaptable templates that support consistent brand execution across markets. 

What you will be doing: 

• Design and produce a wide range of HCP-facing materials: detail aids, leave pieces, slide kits, patient brochures, banners, e-learning interfaces, and email templates and produce the templates in Canva for re-use. 
• Create modular template architectures in Canva that allow non-designers (Medical Managers, field force) to populate content without breaking the layout. 
• Build robust, well-structured files with clearly labeled layers, styles, and grids to ensure ease of use by other team members or clients. 
• Translate complex scientific and clinical content into clear, visually compelling layouts that support comprehension and message hierarchy. 
• Simplify complex medical information into clear visual hierarchies suitable for fast consumption by HCPs. 
• Work closely with medical writers to ensure data visualizations (charts, graphs, MOA illustrations, infographicas) accurately and faithfully represent the underlying science. 
• Ensure consistency of visual identity and tone across all touchpoints and content formats. 
• Apply brand guidelines rigorously while adapting designs for different formats, channels, and market needs. 
• Work in close coordination with Project Managers to respect timelines, prioritize tasks, and manage concurrent projects efficiently. 
• Ensure all creative work complies with regulatory, ethical, and brand standards. 
• Ensure visual outputs accurately reflect approved claims and do not introduce misleading or non-compliant interpretations of medical data. 

What you need to be great in this role: 

• 7+ years of experience in visual design within creative agencies or healthcare environments.
• English proficiency is mandatory – all work happens in English. 
• Remote‑based opportunity. 
• Previous experience creating doctor‑ or pharmacist‑facing content is preferred, even as part of broader design experience. 
• Exceptional visual storytelling, composition, and conceptualization skills proven by a strong creative book with experience in healthcare. 
• Strong understanding of Generative AI tools and creative automation workflows (e.g., Canva, Leonardo. Ai, Kling, LLMs). 
• Use Gen AI tools to create high-quality visual assets (including talent imagery, product visuals, and backgrounds), ensuring outputs are realistic, brand-aligned, and production-ready. 
• Excellent collaboration and communication skills, able to bridge strategy, marketing, and production. 
• Strong organizational skills and attention to detail. 
• Entrepreneurial mindset with a passion for innovation and experimentation. 
• Experience working in regulated industries or healthcare. 

Req ID: 17426

#LI-RO1 #LI-Remote

About the role (What you’ll be doing)

Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey.

The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service.

Your responsibilities may include:

Provide medical support to patients with a range of conditions, primarily via email:

• Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate.
• Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards.
• Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects.
• Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence

Share patient insights with the clinical services team and wider business:

• Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement.

About you (Who you are)

• A Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
• Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
• Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
• Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision
• You are willing to work a late mid-shift schedule between 2 PM -1 AM or 6 PM - 3 AM Manila time, with no fixed weekend off

Bonus points for:

• Triaging in a clinic or emergency setting
• Previous work experience in tele-health
• Passion for weight loss, skincare, sexual health or fertility

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.