• Lead and execute end-to-end projects across both Qualitative and Quantitive research, from initial planning and scoping to synthesis of findings and actionable recommendations, with close collaboration with product, design and engineering partners throughout.
• Conduct specialised research focused on Anaplan's AI-driven products, evaluating their effectiveness, identifying areas for improvement, and exploring new opportunities for innovation.
• Design and execute a range of research methods—including interviews, usability testing, surveys—while managing participant recruitment, logistics, and success metrics.
• Synthesise data from multiple sources (user research, analytics, customer feedback) into clear, actionable insights that drive prioritisation and product outcomes.
• Present research findings and insights to a variety of audiences, including executive leadership, to drive user-centered strategy.
• Champion the application of AI-powered tools and methodologies within the research process to enhance efficiency and uncover deeper insights.
• Lead on research practices, tools, and ways of working, while educating and supporting partners on when and how to apply research effectively.

• Proven experience in a senior research position, with a track record of leading high-impact research projects for both strategic and tactical product innovations.
• Deep understanding of core research methods and experience conducting user research on complex products, including AI-powered products.
• Strong ability to analyse and synthesise qualitative and quantitative data into clear insights that influence product direction.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.
• Hands-on experience utilising AI-powered tools (e.g., automated analysis, sentiment analysis, predictive modelling) to enhance the research process.
• Proven ability to work effectively in a collaborative, fast-paced environment with senior stakeholders and to manage multiple projects simultaneously.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.

• Experience in B2B or SaaS environments, particularly with complex, data-rich products.
• Experience in strategic research for AI-powered products.
• Familiarity with enterprise domains such as financial planning, forecasting, or decision-making tools.
• Background in Human-Computer Interaction, Psychology, or a related field.

The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We’re seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and  impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

This is an opportunity to work on one of the most exciting businesses within SeatGeek. SeatGeekIQ is our homegrown AI-native platform that is helping our rightsholder partners and fans generate more revenue in autonomous ways. You can learn more about what SeatGeekIQ has done here - Seatgeek IQ, the intelligence powering smarter ticketing. We were recently nominated for SBJ’s Best in AI award. 

As the Senior Manager, Portfolio Management: SeatGeekIQ, you’ll play a critical role in helping expand our platform of pricing, trading, and investments offerings into the EMEA region. You’ll partner with some incredible clients such as Liverpool and Manchester City. You’ll also lead execution of our inventory management portfolio in the EMEA region. You’ll be responsible for maximizing the value of tickets managed and the returns on any of the decisions made.

This is a client facing role that will help drive incremental business growth by winning partnerships and own relationships from sales pitches to term sheets to executive presentations. This role has high independence and ownership with the opportunity to expand our business into a new region. If successful, this role would expect to hire and manage a team in the future. 

You’ll report directly to the Head of SeatGeekIQ. You will work closely with the other teams within Investments - Trading, Operations, Quantitative Research, etc.- as well as with teams across the SeatGeek business, such as Client Success, Legal, Account Management, Product Management, Engineering, Data Science, and Finance and Accounting.

What you'll do

• Develop & own KPIs, set goals, and oversee measurement & reporting for the EMEA SeatGeekIQ business
• Help define, measure, and execute the tactical and strategic goals for business and product. 
• Manage portfolios across multiple events/event types/markets - implementation, monitoring, rebalancing, asset pricing, trading, and reporting
• Create and deliver presentations and pitches then synthesizing deal terms in conjunction with manager, Finance, and Legal and negotiating with prospects
• Communicate project and initiative statuses to all stakeholders and take responsibility for deadlines and deliverables.
• Guide development and implementation of portfolio/risk management strategies
• Develop existing external client relationships and own issues regarding portfolios and/or trading
• Own and monitor risk limits and overall volatility of portfolio

What you have

• BS/MS/PhD in quantitative field – Physics, Math, Statistics, Engineering OR MBA
• 6+ years of experience trading financial instruments (traditional or alternative) and ownership of P&L at a hedge fund, bank, or proprietary trading firm 
• 3+ years of sales, account management, or other client-facing experience
• Fluency in Excel and SQL (fluency in Python preferred)
• Ability to work in a fast-paced environment and think clearly under pressure
• Strong verbal and written communication skills
• Project management and organizational skills 
• Exceptional quantitative, logical reasoning, and analytical skills
• Ability to travel to clients as needed
• Passion for sports, music, and live events in general

Perks

• Equity stake in a well-funded growth stage company
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Generous PTO
• Benefits package that supports health and dental 
• Family building stipend and support
• Annual wellness stipend
• Annual subscription to Headspace
• Pension
• Life Insurance
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

1821 - Account Director, Search - MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Search Account Director, you will provide strategic leadership within the Media Activation team, driving Paid Search excellence for key clients. This leadership role delivers category-defining capabilities and services across Paid Search, ensuring optimal campaign performance and maximizing in-channel effectiveness and data integrity. You will lead and develop Paid Search activation teams, cultivate strong client and supplier relationships, and define advanced Paid Search strategies that align with business objectives and drive growth. Your expertise will provide rigorous and innovative recommendations across Paid Search, ensuring continuous optimization and adherence to best practices, and strategically weaving Paid Search into overall cross-channel campaign strategies.

Reporting Structure: Reports to Paid Search Business Director (Lead).

Key Responsibilities

• Line Management: 
• Provide day-to-day leadership, coaching, and development to direct Paid Search activation teams (including Account Managers and Account Executives), fostering excellence and professional growth. Support capacity planning and resource management, leading recruitment for your immediate team and assisting with wider team recruitment.
• Strategic Paid Search Leadership:
• Develop and lead advanced Paid Search strategies for client portfolios, ensuring clear alignment with business objectives, KPIs, and industry context.
• Provide strategic insight for client product areas within Paid Search, and proactively spot trends, product releases, and opportunities to enhance activity.
• Oversee the development and creation of Paid Search best practices, with ultimate accountability for adherence to controls and effective oversight of designated campaigns.
• Develop thought leadership pieces and case studies to galvanise the role of Paid Search within the wider media community.
• Client & Partner Relationship Management:
• Develop strong relationships with key clients and suppliers, leading team communications with these stakeholders and providing useful insight independently.
• Lead efforts to gather and disseminate client intelligence to understand and meet their business needs, navigating critical business changes and complex issues.
• Manage team members to deliver consistently across multiple Paid Search campaigns.
• Operational Excellence & Innovation:
• Oversee operational excellence, including financial accuracy, data integrity, and end-to-end campaign management processes across Paid Search.
• Act as an escalation point for activation issues, troubleshooting, and resolving conflicts between best practice and client requirements.
• Drive innovation by building annual learning agendas and comprehensive test plans for assigned portfolios, fostering continuous optimization.
• Contribute to agency-wide continuous improvement projects regarding processes and quality standards.
• Lead through vision, values, and model leadership behaviours while championing and facilitating change.
• Commercial Acumen:
• Demonstrate strong commercial acumen, leading on the delivery of services in line with client objectives, service level agreements, and terms of business.
• Develop ways of working that maximise client output whilst minimizing operational input.

Skills and Experience

• Deep Paid Search Expertise: Extensive experience in digital media, with specialization in Paid Search (Google Ads, Bing Ads). Proven track record of driving performance for clients.
• Platform Proficiency: Experience with planning and directly managing large-scale Paid Search (PPC) campaigns. Experience with Google stack and GMP & AdWords certifications (desirable).
• Strategic & Analytical Acumen: Strong understanding of optimization levers & testing approaches. Excellent analytical skills (quantitative analysis) and proven critical thinking capability to interpret complex campaign data and derive actionable insights.
• Leadership & People Management: Proven Project Management, Leadership, and People Management Experience, including responsibility for career development, managing people/teams, and leading hybrid teams.
• Client & Stakeholder Management: Proven ability to build strong relationships with key clients and suppliers/vendors, leading team communications and driving workstreams independently. Experience in internal and external stakeholder relationship management.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to articulate complex strategies and performance insights clearly and persuasively to diverse audiences. Self-starter who can proactively influence clients to help evolve best practices and drive innovation.
• Integrated Perspective: Good understanding of the overall media landscape and how Paid Search integrates into cross-channel campaign strategy.
• Mindset: Passion for Paid Search, active interest and understanding of online advertising industry trends, and proactive in evolving best practices.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilise the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted