We’re looking for a commercially driven Senior Project Manager to lead high-impact initiatives from concept through to delivery and post-launch support.

The Wow

In this role, you’ll coordinate cross-functional teams, manage multiple project streams, and ensure every initiative delivers measurable business value in a fast-paced iGaming environment. You’ll work closely with stakeholders, product teams, and business leaders to drive operational efficiency, revenue growth, and strategic execution while maintaining strong governance, risk management, and communication across all levels of the organisation. If you thrive in dynamic environments, excel at balancing priorities, and enjoy turning business objectives into successful project outcomes, we’d love to hear from you.

This role is based in Malta

What you’ll be involved in: 

Key responsibilities (including, but not limited to): 

• Own the entire project lifecycle from initiation to deployment and post-deployment support, ensuring seamless execution and business alignment, for one or several initiatives simultaneously.
• Oversee multiple related project streams to ensure alignment with strategic objectives and successful execution.
• Define and track project success criteria, including key performance metrics, testing, and deployment outcomes.
• Develop and maintain detailed project plans, including scope, schedules, dependencies, and risk management strategies to ensure timely and high-quality delivery.
• Translate business objectives into project goals, ensuring alignment with priorities and delivering measurable commercial impact.
• Manage issues and project risks, ensuring that scoping, project requirements and decisions taken do not undermine overall project success.
• Own the change management process when projects are delivered to the organisation. Ensure that changes to standard operating procedures are made, when necessary, to incorporate project deliverables.
• Work with product delivery managers and stakeholders to ensure that development is on track and according to established requirements.
• Work closely with business leaders to understand their needs, ensuring projects drive revenue growth, operational efficiency, and market competitiveness.
• Manage relationships with internal and external partners, fostering collaboration to maximize commercial value and ensure seamless service delivery.
• Utilize analytics to assess project impact, optimize performance, and provide business leaders with actionable insights for continuous improvement.
• Communicate project objectives, value propositions, and progress effectively to senior stakeholders, securing buy-in and driving engagement across teams.
• To provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership 
• Provide leadership and motivation to project teams, ensuring accountability, adherence to milestones, and alignment with project objectives.
• Manage multiple priorities in a dynamic, fast-paced business environment, ensuring initiatives remain commercially focused and adaptable to evolving needs.
• Contribute to the development of project management best practices, including governance frameworks, templates, policies, tools, and partnerships.

What we are looking for:

• 3-5 years in Project Management, with a strong focus on commercial and business-driven initiatives.
• Experience in I-gaming is required for this role 
• Excellent ability to articulate business cases and deliver user story-based requirements
• Excellent presentation skills and ability to coordinate cross-functional teams.
• Experience working in a fast-paced environment with shifting business priorities.
• Strong experience working with both traditional and Agile project management approaches.
• Strong skills in Jira, Confluence and Microsoft365.
• PMP, PRINCE2, Agile certifications are considered a plus.

Why join us? 

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.   

Challenge accepted?

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The Wow

As technical project manager within Product Development, you will lead tactical and strategical projects supporting Betsson’s overall long-term technology transformation. You have a strong ability to see the overall holistic technology transformation Betsson is undertaking. Your wide technology understanding gives you the ability to both translate the details to different stakeholders at the same time you are strong in leading technology experts.

The role will require you to support the organization, primarily the tech departments, by running projects which are in line with the business requirements. As the project leader, your job is to plan, budget, oversee and document all aspects of the specific project you are working on, making sure that the project is running on schedule.

You interact with both with stakeholders from other Technology units but also different business functions depending on the type of project.

As a technical project manager you will run projects according to best practices both from a project management perspective as well as from a technical perspective.

A taster of what you will be involved with:

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure that all projects are delivered on-time, within scope and within budget
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Executing projects by providing/maintaining visibility for requirements, scope, objectives, deliverables, financial impact, and resourcing
• Identify, manage and mitigate project risks
• Monitor and report project progress
• Apply excellent communication skills and practical knowledge to help teams work closely together.
• Facilitate effective team meetings: kick-offs, regular status updates, weekly catchups
•  Uncover and remove roadblocks that prevent the various teams from achieving their shared project goals
  
  
  

You’re good with:

• Ability to drive through ambiguous and complex situations
• Knowledge in using Project Management Tools such as Microsoft Project & JIRA
• Solid IT technical background
• A recognized certification in project management such as Prince or Sigma would be a big plus
• Outstanding verbal and written communication skills
•  Strong people management skills
• Thorough understanding of project management fundamentals.
  
  
  

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

The Wow

As a Programme Manager, you will take full ownership of one or more strategic programmes within Product Development, overseeing multiple interdependent projects from inception through to delivery. Operating autonomously, you will define programme strategy, governance, and structure, while aligning with the broader programme office and organisational objectives. You will work closely with Product, Engineering, Project Management and senior stakeholders to drive measurable business outcomes across complex, cross-functional initiatives.  

The ideal candidate is an experienced, self-directed leader who can guide and coordinate Project Managers and other change initiatives within the programme, navigate ambiguity, and translate strategic goals into tangible delivery results.

A taster of what you will be involved with: 

• Plan, design, and lead end-to-end programme delivery, ensuring outcomes are met on time, within budget, and to the required quality. 

• Define and implement programme governance, including frameworks, escalation paths, and decision-making authority. 

• Ensure the programme is aligned with organisational strategy and deliver measurable business value. 

• Proactively monitor progress, manage risks, assumptions, issues, and dependencies (RAID), and initiate corrective action when needed. 

• Guide and support Project Managers within the programme, ensuring coherence and shared accountability across delivery teams. 

• Occasionally manage and drive smaller projects and/or initiatives within the programme, ensuring scope, quality, timelines, and stakeholder alignment are maintained. 

• Facilitate resource allocation within the programme and coordinate people, budgets, and tooling to maintain delivery momentum. 

• Identify, track, and report on programme benefits to ensure tangible value is realised throughout the programme lifecycle. 

• Lead stakeholder engagement at all levels; provide structured updates to senior management and maintain transparency across the programme. 

• Champion continuous improvement in programme operations, governance practices, and delivery quality. 

What we are looking for

• 5+ years of experience in programme or senior project management, with a proven track record of independently leading complex, large-scale programmes. 

• Experience managing cross-functional programmes in technology or software delivery environments (Agile, hybrid, or structured delivery methodologies). 

• Demonstrated ability to lead and guide Project Managers and coordinate across multiple delivery teams or project offices. 

• Experience engaging and reporting to senior leadership and C-suite stakeholders. 

• Project management certification: PMP, or Prince2 Practitioner (or equivalent). 

• Exposure to programme and portfolio management frameworks (MSP, P3O, PMI, or equivalent). 

Nice to have:

• Programme management certification desirable: MSP, PgMP. 

• Strong leadership, communication, and senior stakeholder management skills. 

• Structured, outcome-oriented approach to delivery with the proven ability to operate independently with minimal day-to-day supervision. 

• Proficiency with JIRA, Confluence, and MS 365 tooling. 

• Ability to engage credibly with engineering and product teams without requiring deep technical expertise. 

• Comfortable working in a fast-paced, ambiguous environment while maintaining clarity, direction, and stakeholder confidence. 

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Let's start with the role

The purpose of the role is to provide ongoing compliance and regulatory support, on an in-house engagement basis, to support and facilitate the full spectrum of the daily operations for the Canadian branch.

As a Senior Compliance Officer you will:

• Ensure adherence to legal and regulatory standards by researching and communicating requirements, creating action plans, and obtaining approvals from AGCO, iGO, or any other relevant regulatory body as needed;
• Support the Compliance Manager in ensuring that all regulatory requirements are met within the country and that regulatory compliance initiatives are effectively delivered across the organization:
• Conduct regulatory research by reviewing regulatory bulletins and other relevant sources of information;
• Develop and support regulatory policies through collaboration with internal and external stakeholders, incorporating future trends and relevant data;
• Propose the strategic approach for local regulatory compliance and ensure alignment with company-wide regulatory compliance objectives;
• Liaise with independent authorities, governmental and non-governmental bodies, law enforcement agencies, auditors, and peer companies to promote the company’s interests;
• Perform risk assessments and internal audits related to legal and regulatory compliance requirements across operational, technical, and support processes;
• Prepare structured and insightful reports on regulatory requirements and related action plans, ensuring traceability and transparency;
• Prepare formal responses to questions and investigations conducted by official bodies;
• Coordinate compliance audits conducted by regulatory authorities;
• Promote a strong compliance culture within the company by delivering tailored training, awareness initiatives, and consistent communication across teams;
• Adapt to evolving regulatory landscapes and support cross-functional teams in managing change in a fast-paced, highly regulated environment.

What you will bring:

• Bachelor’s degree in Law or a related field; a legal academic background is strongly preferred.
• 3–7 years of relevant experience in the gaming sector or another highly regulated industry.
• Proven ability to manage regulatory requirements and interact effectively with regulatory authorities.
• Demonstrated project management skills, with the ability to handle multiple tasks and priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, communication, and presentation abilities.
• Full professional proficiency in written and spoken English.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance 
• 👨‍👩‍👧‍👦 Family Support
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

Let’s start with the role

We are seeking a highly motivated and experienced Technical Project & Partner Manager to join our dynamic team. This role is ideal for a professional who excels at managing relationships with external development vendors and has a deep understanding of the technical project lifecycle within the iGaming industry. 

You will be the primary point of contact for our key partners, overseeing technology projects from initiation to completion and ensuring they are delivered on time, within budget, and according to specifications. In addition, you will manage relationships with external vendors, ensuring the delivery of high-quality services and products, optimizing vendor performance, and mitigating associated risks. The ideal candidate is a strategic thinker with excellent communication skills, a proven track record in project and vendor management, and a passion for the online gaming world.

As a Technical Project Manager, you will:

Vendor Management:

• Identify, evaluate, and select suitable vendors for IT projects and services.
• Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
• Manage vendor relationships by ensuring clear communication, collaboration, and alignment with project goals.
• Monitor vendor performance against contractual obligations and SLAs.
• Evaluate vendor performance, identify areas for improvement, and address any performance issues.
• Manage vendor contracts, ensuring compliance with terms and conditions.
• Mitigate risks associated with vendor relationships.
• Ensure the delivery of required services or products within budget and timelines.
• Assess and onboard specialized AI technology partners, evaluating their agentic AI capabilities, integration readiness, and compliance with strict industry regulations.

Project Management:

• Define project scope, objectives, and deliverables in collaboration with internal and external stakeholders.
• Develop and manage detailed project plans, including timelines, budgets, and resource allocation.
• Lead and manage project teams, ensuring effective communication, collaboration, and performance.
• Monitor project progress, identify and resolve issues, perform escalations when necessary and track key performance indicators (KPIs).
• Ensure projects adhere to project management methodologies and best practices.
• Evaluate new technologies and make recommendations for their use in projects.
• Oversee the end-to-end lifecycle of AI projects—from proof-of-concept (PoC) to deployment—ensuring safety, data privacy, and alignment with organizational goals.
• Champion the adoption of AI-driven tools and agentic AI architectures (e.g., LLM-based autonomous agents) to automate repetitive workflows, optimize internal processes, and enhance overall delivery efficiency.

Leadership Responsibilities

• May be responsible for managing a team of project coordinators, technical staff, or vendor management specialists.
• Provide leadership, guidance, and mentorship to team members.
• Set performance expectations, provide improvement suggestions, conduct performance reviews, and support employee development.
• Foster a collaborative and results-oriented team environment.
• Manage team budgets and resources.

What you will bring

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Proven experience (typically 5+ years) in IT project management, with a strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Demonstrated experience (typically 3+ years) in vendor management, including vendor selection, contract negotiation, and performance management.
• Technical proficiency in relevant IT areas, such as software development, infrastructure, or systems integration.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Strong negotiation and contract management skills.
• Ability to build and maintain effective relationships with internal stakeholders and external vendors.
• Knowledge of IT procurement processes and best practices.
• Practical experience or a strongly demonstrated interest in Artificial Intelligence, Large Language Models (LLMs), and emerging Agentic AI frameworks
• Familiarity with the unique challenges of AI/ML project lifecycles, including prompt engineering, model evaluation, and mitigating risks associated with autonomous system deployments
• A proactive approach to evaluating how cutting-edge technologies (like Generative AI) can solve traditional operational bottlenecks
• PMP or other relevant project management certification is a plus.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.

#LI-Hybrid

#LI-gs1

Our global HQ in Malta is looking for an Office & Facilities Manager who loves turning workplaces into places people genuinely enjoy coming to. If you’re proactive, detail-driven, and energised by creating great day-to-day experiences, this is your opportunity to shape how our offices in Malta look, feel, and run. 

The Wow 

As the Office & Facilities Manager, you’ll own the smooth running of our Malta workplace operations and help set the standard for how our spaces support people. From facilities excellence to a standout employee experience, you’ll make sure every detail enables productivity, wellbeing, and our Betsson brand. You’ll also bring our culture to life by delivering well-run internal events and office initiatives. 

Reporting to the Head of HR Malta, you will implement workplace standards, manage budgets and supplier partnerships, and ensure our offices are safe, efficient, and welcoming. You’ll coordinate everything from day-to-day services to event logistics, so employees and visitors experience a seamless, on-brand workplace. 

What you’ll be involved in: 

Key responsibilities (including, but not limited to): 

• Deliver engaging internal events and office initiatives (e.g., Friday Get-Togethers, on-site parties, and activities), covering logistics, run-of-show, supplier coordination, comms, budgets, and post-event learnings.
• Own office and facility operations, ensuring safety, functionality, and a consistently great look-and-feel aligned with Betsson’s brand.
• Maintain facility management processes and documentation that support ESG/ISO standards and focus on continuous improvement.
• Manage vendor and supplier relationships (facilities and event-related), ensuring strong service, clear SLAs, and cost-effective solutions.
• Support space planning and expansion projects, coordinating moves, changes, and office improvements to match business growth.
• Manage health, safety, and compliance protocols across the office, including risk assessments and safe working practices for on-site activities and events.
• Monitor and manage budgets for facilities and workplace experience spend, tracking costs and optimising for value without compromising quality.
• Lead and develop the reception team to deliver a warm, professional front-of-house experience for employees and visitors. 

What we are looking for:

• 5+ years of experience in facilities management, office operations, workplace experience, or a similar role within a global organisation.
• Hands-on experience planning and executing office events (from supplier sourcing and budgets to on-the-day coordination and wrap-up).
• Proven expertise managing multi-site operations, budget oversight, and vendor partnerships, with a pragmatic, service-minded approach.
• Knowledge of health, safety, and environmental regulations, plus solid technical facilities management understanding.
• Excellent project management and communication skills, with the ability to coordinate stakeholders across teams and locations (including event partners). 

Why join us? 

• Be part of a vibrant, fast-paced industry at the heart of Malta’s online gaming scene.
• Join a collaborative, people-focused HR team that values ownership, smart solutions, and getting things done.
• Grow your career in an environment that encourages autonomy, continuous learning, and development.

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.   

Challenge Accepted? 

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy. 

As a member of the LiveOpsTeam at Betsson Group, you will help us refine our ITSM platform. We’re looking for a skilled person who will join our team in the challenges of finding solutions that will support following the processes of ITIL v4 in a fast moving, high paced organization with as little friction for participants as possible. This is an opportunity for who want to be challenged with setting in structure, being an advocate for the process, and gaining inclusion and buy-in needed by responsible parties. There will be a need to understand and produce reporting on Incidents and subsequent Root Cause Analysis as that leads into Problem Management. Join us in one of the fastest growing digital businesses in the industry!  Extreme Ownership is our motto.

The Wow

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands. 

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing. 

What’s in it for you?

• Documenting the RCA and Problem Management Process
• Improving upon those processes
• Reporting on Incidents, RCA and Problem statistics for LiveOps(NOC)
• Charing working groups for complex RCA and Problems acting as Project Manager
• Participating to daily reporting and follow-ups of RCA and Problems
• Creating and maintaining a Known Issue Database

What we are looking for

• ITIL v4 Foundation Certification (more advanced welcome)
• Advanced Excel experience
• Advanced PowerPoint experience
• 1-3 Years of experience in a production Software development environment
• Proven methods to generate professional reports for consumption by C-Level management down to Software Developers
• Project Management experience (uncertified)
  
  

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted? 

Click here to find out more on who we are looking for

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are seeking a Technical Project Manager to drive the delivery of complex initiatives across our gambling platform, focusing on core systems such as KYC, payments, geolocation, and compliance-critical user journeys.

This role is responsible for ensuring reliable, secure, and compliant execution across the Secure Software Development Lifecycle (SSDLC), partnering closely with Engineering, Architecture, Security, and Product.

What You'll Do:

• Lead delivery of platform-focused initiatives (e.g., payments, KYC, geolocation, regulatory integrations) across the SSDLC
• Coordinate across Engineering, Architecture, Security, Compliance, and Product to ensure seamless execution of user-critical platform capabilities
• Manage cross-functional and integration-heavy projects, including third-party vendors and internal platform teams
• Drive execution across multiple concurrent initiatives, ensuring alignment with security, regulatory, and operational requirements
• Proactively identify and mitigate delivery risks, particularly in compliance-sensitive and high-dependency environments
• Ensure transparency through clear reporting, documentation, and delivery metrics

What You'll Bring:

• Bachelor’s degree in Computer Science or related field preferred, or equivalent relevant work experience.
• 5+ years of experience delivering technical/platform or infrastructure-heavy projects
• Experience working in regulated environments (e.g., fintech, payments, gaming, compliance-driven platforms) is a strong plus
• Strong understanding of system integrations, APIs, and platform architecture concepts
• Proven ability to manage cross-team dependencies and external vendors
• Experience with Agile/hybrid delivery models and tools such as Jira and Confluence
• Strong communication skills with the ability to align technical and non-technical stakeholders
• Able to travel occasionally both domestically and internationally. #LI-REMOTE #LI-PROMOTE

Are you a Senior Product Owner? Do you want to be part of building the world’s best Native app experience, in one of the most fun and high-performing environments in the industry? If so, this might be the perfect opportunity

The Wow

As a Product Owner for Sportsbook, you will be part of the Mobile Apps team leading the development of our industry-leading mobile apps for iOS and Android! In this role, you will be assigned product responsibility for a development stream and take the lead on key initiatives on the product roadmap. You will work closely with engineering teams, stakeholders, and the wider product organisation in order to continuously improve our Sportsbook apps and the player experience.

A taster of what you will be involved with: 

• Act as the voice of the customer throughout the product development process.
• Actively lead or participate in product discovery activities (such as identifying user needs, requirements gathering, scoping and solution design).
• Produce detailed product specifications in the form of user stories with detailed acceptance criteria (functional and non-functional), complemented by visual aids where relevant.
• Clearly inform engineering teams about the work that is prioritised and why, so that they are motivated to build optimal solutions.
• Provide the necessary product support to the engineering teams as may be required to aid their delivery, including active participation in agile ceremonies.
• Actively support roadmap planning and manage deliveries from start to end, including active co-ordination with stakeholders and other teams as and when required.
• Ensure that the product development backlog is properly organised, prioritised, and kept up to date.
• Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.
• Communicate product status, progress, and upcoming milestones to stakeholders.
• Hold effective presentations (including demos and trainings) with stakeholders for new product concepts and releases as and when required.
• Ensure that effective KPIs and data collection mechanisms are in place to understand product performance.
• Ensure that relevant product documentation and wikis are well maintained.
• Perform user acceptance testing of new product releases (or ensure co-ordination of).

Good If you Have

• 2+ years of working experience as a product owner or product manager with digital, customer facing products (preferably native apps).
• Strong user experience sensibilities and familiarity with UI best practices.
• Highly skilled and experienced in collecting requirements and producing product specifications.
• Experience in the use of data, research, and testing to drive product development.
• Experience working in an Agile/Scrum development environment.

Even Better If you Have

• Prior working experience in the gaming industry.
• Experience as a Product Owner on Sportsbook or Platform.
• A technical background in software engineering.
• Deep understanding of Sportsbook mechanics, betting markets, odds management, and live sports experiences.
• Familiarity with functional and non-functional KPIs.
• Experience working with geographically distributed development teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Good organisational, planning and project management skills.
• Good presentation skills.
• Professional working proficiency in English.

What we offer

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

You will have full P&L responsibility for the Belgian market, overseeing customer experience, lifecycle management and local marketing strategy. Your key objective is to drive sustainable revenue growth and maximize customer value. The Belgian market includes both online casino and sportsbook operations, as well as a retail sportsbook network of over 400 points of sale across the country. 

Responsibilities

• Lead and develop best in class team of local experts and professionals 

• Drive revenue growth through customer engagement 

• You will develop and implement the local market strategy and annual plans, while managing the local budget. In close collaboration with Central teams, you will review and approve quarterly market and CRM plans, ensuring that local marketing teams deliver effective strategies and measurable results for the Belgian market 

• Accountable for customer life cycle from acquisition to retention  

• Drive brand awareness through a mix of onsite and offsite marketing channels closely following any market trends 

• Ensure that customer engagement is delivered through effective customer marketing and an optimized site experience. Responsible to overview, flag and improve the customer’s experience and journeys 

• Optimise daily operations to improve quarterly performance and meet annual revenue targets 

• Responsible that all executions are compliant in their market 

• Follow closely the competition and industry/market trends 

Requirements

•  Bachelor's degree in business, sales, or marketing 
  
  
• More than 10 years’ experience in marketing or commercial positions  

• At least 3 years of experience at a senior strategic level  

• Direct experience working on Belgian market 
  
  
• Solid people management experience 
  
  
• Deep understanding of Casino and Sportsbook with a proven track record of delivering commercial success 

• Gaming retail experience will be considered an asset 

• Excellent skills in communication, both verbally and in writing 

• Excellent project management abilities in driving multiple initiatives at once 

• Results orientated and strong analytical skills 

• Proactive, driven and have a positive can-do attitude 

• Energised by a rapidly changing environment and welcome the unexpected challenges 

What you will get

• Working with a great team of people were teamwork, support and learning are our driving
• Working within a dynamic and fast paced industry.
• Competitive remuneration package and relocation support to Malta available.
• Hybrid structure with the option to work remotely twice a week.
• Healthcare plan.
• Fabulous office and work environment in one of Malta’s prime locations.
• On the job training by skilled people who have sound experience in the industry.
• Multiple company events throughout the year, and fun team building events.
• Dedicated time for training through online platforms.

Challenge Accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Betsson Group is seeking a self-driven and detail-oriented CRM expert with a "can-do" attitude to join our Global CRM & Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM enthusiasts. In this role you are accountable for the successful end-to-end delivery of below the line (BTL) Casino retention campaigns and communications across a variety of the group’s brands and markets. You will be measured on your ability to impact top-line KPIs; your main objectives are to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value. 

A taster of what you will be involved with: 

• Customer Communication and Campaigns: Manage and execute hyper-segmented Casino campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers.
• Project Management: Use JIRA to efficiently manage projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.
• Automation and Scalability: Implement automated campaign journeys to increase operational efficiency and enable campaign scalability.
• CRM Budget: Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.
• Campaign Optimisation: Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions.
• Analysis: Ensure that campaign analysis is carried out to determine the ROI, and continually tweak and improve Casino retention lifecycle offers and player communications to maximise profitability.
• Process Improvement: Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.
• Localisation and Compliance: Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand competitor activity, regulatory requirements, limitations, and local trends.
• Cross-Team Collaboration: Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.
• Stakeholder Reporting: Provide reporting to senior stakeholders on the success of lifecycle activities, demonstrating a deep understanding of what motivates Casino customers.
• On-call: In addition to standard working hours, you will also work on a roster along with other Managers and Coordinators to provide afterhours support on any incidents relating to Casino retention campaigns. 

What we are looking for

• Minimum of 4 years’ CRM experience, ideally from a similar role in the iGaming industry.
• Experience from working in a multi-brand and multi-jurisdiction environment. 
• Good understanding of player segmentation, player bonuses and incentives.
• Excellent ability to interpret CRM data and derive actionable insights.
• Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.
• Genuine interest in the online Casino sector with a deep understanding of the slots product category.
• Strong project management skills, enabling you to handle multiple campaigns and tasks concurrently.
• Results-driven and customer-focused mindset.
• Excellent written and verbal communication skills in English. 

EXTRA AWESOME:

• Proficiency in Spanish, Portuguese, Greek or Latvian language

Challenge accepted?

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We are looking for an experienced and proactive Office Manager who will act as the operational backbone of our Malta office and ensure everything runs smoothly on a daily basis.

This role covers full ownership of office management: vendors, supplies, purchasing, expense tracking, onboarding logistics, and maintaining clear internal processes. You will be responsible for keeping the workplace efficient, well-organized, and cost-controlled, while also contributing creative ideas to improve the office environment and support internal events.

If you are structured, detail-oriented, comfortable working with numbers, and enjoy taking ownership of how things run — this role will be a strong fit.