All active Fleet Manager roles based in Malawi.
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We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
You will be the go-to person in keeping our Lilongwe and upcountry offices humming - managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen.
In this role, you'll;
People Operations
Office Management & Administration
Logistics
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to apply?
Apply to Wave
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All children have immense potential, but hundreds of millions don’t have access to the learning they need. Imagine Worldwide believes that every child should be empowered with the basic right to literacy and numeracy. We provide an innovative education technology solution and implementation model to the global literacy/numeracy learning crisis using the onebillion application and various toolkits and systems to support implementation. Our model is massively scalable, evidence-based, and can deliver foundational learning to millions of the most marginalized children.
Imagine Worldwide partners with governments, organizations, and communities to provide child-directed, tablet-based learning that is accessible, effective, and affordable. We are incorporated in California (United States) as a nonprofit organization, but operate in Sub-Saharan Africa through locally-registered entities in Malawi, Sierra Leone, and Tanzania. Learn more on our website.
The Operations Manager is responsible for ensuring the smooth, efficient, and compliant functioning of Imagine Worldwide’s Malawi office. The primary purpose of this role is to provide strong operational leadership and oversight that enables program delivery at scale. Working closely with Finance, Programs, and Technical Services, the role ensures that systems, processes, and support services are well-coordinated, responsive, and aligned with organizational standards. The role will report to the Director of Finance and Administration and will oversee other Administration and Operations Officers
This position is accountable for delivering high-quality administrative and operational services that support staff, management, and partners. Key outcomes include effective office and facilities management, streamlined operational processes, strong vendor and asset management, and full compliance with organizational policies and procedures.
By strengthening the operational backbone of the Malawi office, this role directly contributes to Imagine Worldwide’s strategy of testing and scaling tablet-based learning solutions. Efficient and reliable operations enable program teams to focus on delivering impact—helping children become literate and numerate—while ensuring the organization can expand sustainably and responsibly.
Cross-Team Coordination & Operational Support
Provide day-to-day operational support to program, finance, and technical teams to enable timely and effective delivery of activities.
Coordinate logistics for internal events, donor engagements, stakeholder visits, and special projects, while ensuring international staff administrative needs (e.g., visas, work and residence permits) are efficiently managed.
Office, Facilities & Administrative Management
Oversee the smooth running of office and warehouse facilities, ensuring they are safe, functional, and compliant with workplace standards.
Manage leases, utilities, and service contracts (including internet, security, and cleaning), ensuring high-quality vendor performance.
Deliver responsive administrative services that support staff productivity and maintain a professional working environment.
Procurement, Vendor, Asset & Fleet Management
Lead and manage procurement processes in line with organizational policies, ensuring transparency, value for money, and timely delivery.
Oversee vendor selection, contracting, and performance management.
Maintain accurate asset registers and ensure proper safeguarding of organizational resources.
Manage fleet operations, including vehicle registration, licensing, insurance, maintenance, and supervision of drivers.
Compliance, Governance & Systems Management
Maintain all corporate records, licenses, and statutory filings, ensuring timely renewals and full compliance with local regulations and organizational standards.
Work closely with the Director of Finance & Administration and global teams to uphold governance requirements and strengthen internal systems.
Risk Management & Security Oversight
Support the identification, assessment, and monitoring of operational risks, maintaining the risk register and tracking mitigation actions across teams.
Facilitate regular risk reviews in alignment with Imagine’s global risk framework.
Serve as the country office focal point for security, ensuring staff and visitors receive appropriate briefings and that relevant information is shared with leadership.
Salary is competitive and commensurate with experience.
The Operations Manager must be based in Lilongwe, Malawi.
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Imagine Worldwide is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ready to apply?
Apply to Imagine Worldwide
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