Retail Sales Associate - Part Time

Shift Availability: 15 - 30 hours - availability on weekends strongly preferred
Hourly Pay Rate: $15.00/hr.
Location: 100 Madrid Blvd, Punta Gorda, FL 33950

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork

  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.

  • Encourage loyalty by signing guests up for rewards programs.

  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

  • Help open and close the store, handle cash, and follow all procedures and regulations.

  • Check IDs, update customer profiles, and process transactions accurately.

  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

  • Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

  • Highlight deals and complementary items at checkout to boost customer satisfaction.

  • Stay on top of promotions and product updates to give customers a seamless experience.

  • Stay agile and adaptable in a fast-paced, ever-changing retail environment.

  • Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Meet Urban Sports Club

We are among the leading platforms for sports and wellness in Europe, dedicated to inspiring people to live active, healthy lives. With just one membership we offer access to thousands of fitness and wellness experiences across the continent.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

*Big news: Wellhub and Urban Sports Club unite!*
Urban Sports Club is now a proud part of Wellhub, creating a global wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.

The opportunity 

Urban Sports Club is building a security function that moves with heart and mind. As a Security Engineer you will work across the full security landscape – from application security to cloud runtime to development pipelines and of course AI – bringing genuine breadth alongside real depth in your domain specialisations. 

You will work side-by-side with IT analysts, developers, product managers, and leadership alike to embed security into how we build and operate. You will report to the Director of Cyber Security, with the empowerment and autonomy to shape how security is done across the company.

This role suits those with a builder’s mindset who gets restless without a hard problem to solve, who is excited about the intersection of AI and security, and who communicates as comfortably in a board update as in a pull request review.

What you will do

• You partner with engineering, product, and infrastructure teams to identify and mitigate security risks across our cloud, application, and AI/ML environments
• You lead security initiatives in your specialist area – whether that is AI/ML Security, DevSecOps, Application/Product Security, or Cloud Security – while staying curious and contributing across different domains
• You design, build, and operate security controls, automation, and tooling that scale with a fast-growing platform
• You drive threat modelling, secure design reviews, and risk assessments for new features, services, and infrastructure changes
• You detect, respond to, and investigate security incidents; own root cause analysis and drive post-incident improvements
• You translate complex security topics into clear, actionable language for technical and non-technical audiences, including C-level leadership
• You track the evolving threat landscape, with particular attention to AI/ML attack surfaces and AI-assisted security tooling, bringing those insights back into the business

What you will need to succeed

• You bring 5+ years of hands-on security engineering (or equivalent) in fast-paced, high-growth environments
• You have a deep expertise in at least one domain: AI/ML Security, DevSecOps, Application/Product Security, or Cloud Security
• You bring a strong builder mindset: able to script, automate, write detections, and review architectures/designs
• You understand modern threats (e.g., AI/ML risks, software supply chain, API and cloud security)
• You are are an excellent communicator across technical and executive audiences (e.g., engineers to CISO level)
• You are able to work autonomously, set direction, and thrive in ambiguous, collaborative environments
• Nice to have: Experience with platform/marketplace products, Kubernetes security in AWS/GCP, EU regulations (GDPR, NIS2, DORA), and scripting (Python, Go)

What’s in it for you 

• Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
• Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
• Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices.
• WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
• Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
• Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

About the Team

Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We supervise all Operations-related topics — from event execution and logistics to merchandising, partner operations and internal processes/tools.We are looking for an Operations & Merchandising Analyst who loves to improve efficiency in everything and always finds the way to get things done! This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

About the Role:

• Participate in cross-functional projects focused on improving operational performance, with a strong emphasis on merchandising processes such as forecasting, pricing, stock control and logistics.
• Assist in the launch and expansion of merchandising operations in new cities and countries, coordinating requirements across logistics, procurement, finance, marketing and onsite teams.
• Manage day-to-day project tracking, ensuring stakeholders are aligned, deadlines are met and blockers are escalated early.
• Support the creation of forecasting models, P&Ls, pricing analyses and sales dashboards to inform decisions around stock, margins and demand planning.
• Assist in redesigning and optimising merchandising workflows, helping automate processes related to inventory, logistics and reporting.
• Identify inefficiencies across merchandising and operational processes, proposing data-driven solutions and improvements.
• Collaborate closely with internal teams (Originals, Sales, Finance, Procurement, Marketing, Onsite Ops) and external partners to coordinate tasks, gather requirements and ensure execution consistency across markets.

About You:

• You have 1-2 years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar)
• You have a Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields.
• You are fluent in Spanish and English.
• You have experience in Excel/Google Sheets, SQL, and data visualization.
• Having previous experience in logistics, operations, retail or merchandising is highly valued
• Having  previous experience in preparing operational reports and logistics KPIs is highly valued
• Having experience with ERP systems, POS tools or logistics/stock management software is a plus.
• You have strong project management skills and are capable of coordinating tasks with multiple stakeholders.
• You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.
• You have a strong analytical and problem-solving skills, with the ability to make data-driven decisions
• You have excellent interpersonal and communication skills.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home-office friendly
• Health insurance
• Gympass membership
• English Lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

About the Team

Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We supervise all Operations-related topics — from event execution and logistics to merchandising, partner operations and internal processes/tools.We are looking for an Operations & Merchandising Analyst who loves to improve efficiency in everything and always finds the way to get things done! This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!.

About the Role:

• Participate in cross-functional projects focused on improving operational performance, with a strong emphasis on merchandising processes such as forecasting, pricing, stock control and logistics.
• Assist in the launch and expansion of merchandising operations in new cities and countries, coordinating requirements across logistics, procurement, finance, marketing and onsite teams.
• Manage day-to-day project tracking, ensuring stakeholders are aligned, deadlines are met and blockers are escalated early.
• Support the creation of forecasting models, P&Ls, pricing analyses and sales dashboards to inform decisions around stock, margins and demand planning.
• Assist in redesigning and optimising merchandising workflows, helping automate processes related to inventory, logistics and reporting.
• Identify inefficiencies across merchandising and operational processes, proposing data-driven solutions and improvements.
• Collaborate closely with internal teams (Originals, Sales, Finance, Procurement, Marketing, Onsite Ops) and external partners to coordinate tasks, gather requirements and ensure execution consistency across markets.

About You:

• You have 0-2 years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar)
• You have a Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields.
• You are fluent in Spanish and English.
• You have experience in Excel/Google Sheets, SQL, and data visualization.
• Having previous experience in logistics, operations, retail or merchandising is highly valued
• Having  previous experience in preparing operational reports and logistics KPIs is highly valued
• Having experience with ERP systems, POS tools or logistics/stock management software is a plus.
• You have strong project management skills and are capable of coordinating tasks with multiple stakeholders.
• You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.
• You have a strong analytical and problem-solving skills, with the ability to make data-driven decisions
• You have excellent interpersonal and communication skills.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home-office friendly
• Health insurance
• Gympass membership
• English Lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

We are looking for an Anaplan Analyst to join our Anaplan Delivery team in London.     

As an Anaplan Analyst, you will gain hands-on experience supporting our clients within our Anaplan practice by solving problems and bringing innovative ideas to our international clients and teams. 

The role

• Collaborate with team members to design and implement technology that aligns with client's business objectives.
• Build mock Proof of Concepts within Anaplan for potential clients.
• Identify issues and structural problems and generate actionable recommendations using Anaplan implementation methodologies.
• Understand client business needs, goals, and objectives. 

You have

• 1-2 years of finance/FP&A, supply chain, and/or sales operations experience or Degree in Finance, Accounting, Logistics, and/or Management Information Systems 
• Strong skillset within Excel. Including an understanding of how to develop macros, and model large data sets utilising Lookups and SumIf functions. 
• Strong knowledge of the Microsoft Office Suite 
• Sound understanding of Multi-Dimensional data architecture 
• Previous Anaplan experience and certifications preferred, but not required 
• Experience with any business planning and modelling tools is preferred  
• Fluency in German, French, Spanish or Dutch is preferred

Please note that you need to be based in London and have a valid work/residency permit in the UK to be considered for this job opportunity.

#LI- DR1

We take care of you! 

At Spaulding Ridge, we believe all business is personal. Each interaction with clients and colleagues is an opportunity to connect and contribute to mutual success. 
We work with leading companies across the globe, giving our teams the necessary autonomy for efficient execution, which truly differentiates us from our competitors. 
At Spaulding Ridge we prioritize our employees’ professional development through challenging and meaningful work, offering top-notch training, mentoring, and ample growth opportunities. At the core of our culture is an entrepreneurial spirit that celebrates the unique perspectives of our employees and drives a commitment to positive change in our communities and world. 
We offer a competitive benefits package, including 28 days of PTO, flexible working, individual learning stipend, private medical, dental, vision, life insurance, pension savings plan and much more.

https://www.spauldingridge.com/about-us/careers/

We are looking for an Anaplan Consultant to join our Finance and Operations Team!

As an Anaplan Consultant, you will help some of the world’s most well known organisations solve business challenges through Enterprise Performance Management. With the opportunity to build your Anaplan expertise by obtaining recognised certifications, you will implement Anaplan solutions for Finance, Supply Chain and Sales.

Ideal candidates will be able to:

• Interact directly with clients to extract their needs
• Analyse customer needs, design, configure, and test customer solutions
• Resolve technical issues through debugging, research, and investigation
• Assist with production support issues as required
• Maintain effective working relationships with team members
• Mentor Analysts with domain knowledge and configuration questions
• Assist with configuration reviews to provide useful feedback
• Contribute to project and team documentation
• Deliver Anaplan training to our clients
• Stay current with latest Anaplan technologies and best practices within the industry

Qualifications:

• Previous experience in Consulting or Financial Reporting and Analysis
• Strong knowledge of Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions
• Strong understanding of multi-dimensional data architecture 
• Background in Finance, Accounting, Logistics, and/or Management Information Systems preferred

We take care of you!

As an employee of Spaulding Ridge, you will be part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more. 

Location: 80% onsite in our local Fulfillment center (Ctra. Madrid-Barcelona km, 34.400 28805, Alcalá de Henares, Spain)

Role Description: 

The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to ensure they are all performing to the necessary standards. This role will oversee new startup functions including project management, systems training, and equipment set up. The Operations Support Manager will build solid partnerships with new, and existing, 3PL partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Senior Operations Support Manager who also serves as the backup for this role. This role reports to Regional Director, Fulfillment Ops. 

What you will do: 

• Supporting our 3PLs: 
  • Training: Coach and guide our 3PL partners to success defined by our metrics on the ShipBob Scorecard. 
  • Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.  
  • Reinforce training materials, on an on-going basis, provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services. 
• Troubleshoot: Find and Course-Correct. 
  • Support the relationship to handle questions, requests, and issues related to onboarding at ShipBob as a 3PL partner site. 
  • Adoption: Inspire 3PL partner use of Key ShipBob Features and Tools/Dashboard. 
  • Bridge ShipBob 3PL partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.  
  • Work with the 3PLs to ensure quality closure of internal tickets (proper root cause analysis and resolution). 
• Supporting the execution of Best-in-Class operations.  
  • Timely and accurate Inbound Operations that support fulfilment operations to commence accurately. 
  • Provide accurate, visual, and detailed feedback to our merchants, in case of expectations misalignment, through our support team.  
  • Value Added Service (VAS) Operations are being completed accurately by the 3PL and queries to requirements are being quickly resolved. 
  • Work with Freight partners to organize transport where coordination is required. 
  • Support the development of efficient and scalable kitting solutions as the sites and demand for solutions grow. 
  • Support the 3PL partners on CI and efficiency initiatives.  
  • Lease with ShipBob internal stakeholders to coordinate resources and support 3PLs. 
• Supporting our Merchants: 
  • Perform: Nail Key Performance Indicators (KPIs).  
  • SLAs: Help 3PL partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.  
  • Work with the Merchant Experience Specialists (MES) to understand the Merchant Care Dashboard statistics and trends. Work with the 3PL on their specific improvement plans escalating to the site leadership team and your Line Manager if progress had not been made. 
  • Work closely with Merchant Implementation Managers and Merchant Support Managers to ensure that merchants onboarding/expanding into international locations receive an exceptional onboarding experience through focused action plans in their first 90 days, regular touch points with internal and external stakeholders and ensuring 3PLs understand pick/pack requirements. 
  • Weekly review of space utilization and opportunities to consolidate inventory IDs to reduce costs for the merchant. Work together with the 3PL to execute changes required. 
  • Work with 3PLs to resolve any urgent escalation or out of SLA request, with the merchant top of mind, and communicate outcomes accordingly to both ShipBob and 3PL stakeholders. 
• Supporting our Internal Customers: 
  • Support the operational Support Team (Control Tower) in getting timely responses to operational queries, resolving escalations, and providing general status updates. 
  • Work with Merchant Care and Inventory Control Quality Assurance (ICQA) to ensure internal queries (Jira), our ticketing system, are responded to as thoroughly as possible with trends being resolved more tactically through root cause investigations.  
  • Attending Weekly Business Review calls with our 3PL partners, supporting follow-up actions for completion. 
  • Attend daily stand-up calls with internal teams and take ownership of closing action items. 
  • Provide weekly reporting and visibility to our local commercial team. 
  • Support the National Ops Manager by taking on challenges and being prepared to be the next clear successor for this role.  
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary. 

What you will bring to the table: 

• Demonstrated ability to build solid relationships and get business done. 
• Patience/Resilience: Knack for teaching and helping 3PL partners, ensuring adoption of ShipBob SOP’s, tools, and WMS systems.  
• Enjoyment of standardized processes, with a curious mind and CI mindset.  
• Minimum 4-7 years of operations, e-commerce fulfillment experience, or a fast-paced environment and managing new teams and setting them up for success. 
• Advanced understanding of either outbound or inbound fulfillment operations.  
• Ability to consistently assess partner site needs and deliver solutions along with connecting partners to the appropriate resources within ShipBob. 
• Intermediate skills with Microsoft Office tools (MS Excel) 
• Must have access to a vehicle for travel needs between locations. 

Perks & Benefits: 

• Life Insurance 
• Health Insurance Scheme 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DS2

About The Team 

Secret Media Network is a digital entertainment and media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our network is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Sydney, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta and More!

About the Role

We are looking for a Head of Growth Operations with a structured mindset, who loves to improve efficiency in everything and help scale and optimize operations across Secret Media Network. This role will be fully focused on designing, implementing, and improving processes that drive efficiency, scalability, and performance across the organization.

Process Design & Optimization

• Design, implement, and continuously improve operational workflows across SMN.
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes.
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam

AI Automation & Tooling

• Identify opportunities to automate manual processes using AI tools and internal systems.
• Collaborate with Tech/Data teams to implement scalable solutions.
• Leverage AI tools to improve productivity and execution speed.

Operational Excellence

• Partner with stakeholders to ensure processes are adopted and correctly implemented.
• Document and maintain clear operational playbooks.

Strategic Collaboration

• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs.
• Act as a bridge between strategy and execution, ensuring operational feasibility.
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures

Performance & Metrics

• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality).
• Use data to identify improvement opportunities and drive decision-making.

About You

• You hold a Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands-on mindset: able to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in both written and spoken English is a must

Benefits and Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English & Spanish Lessons
• WellHub membership
• We have free snacks, drinks, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

#LI-hybrid #LI-fulltime

About The Team 

Secret Media Network is a digital entertainment and media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our network is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Sydney, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta and More!

About the Role

We are looking for an Operations Process Improvement Manager with a structured mindset, who loves to improve efficiency in everything and help scale and optimize operations across Secret Media Network. This role will be fully focused on designing, implementing, and improving processes that drive efficiency, scalability, and performance across the organization.

Process Design & Optimization

• Design, implement, and continuously improve operational workflows across SMN.
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes.
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam

AI Automation & Tooling

• Identify opportunities to automate manual processes using AI tools and internal systems.
• Collaborate with Tech/Data teams to implement scalable solutions.
• Leverage AI tools to improve productivity and execution speed.

Operational Excellence

• Partner with stakeholders to ensure processes are adopted and correctly implemented.
• Document and maintain clear operational playbooks.

Strategic Collaboration

• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs.
• Act as a bridge between strategy and execution, ensuring operational feasibility.
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures

Performance & Metrics

• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality).
• Use data to identify improvement opportunities and drive decision-making.

About You

• You hold a Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands-on mindset: able to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in both written and spoken English is a must

Benefits and Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English & Spanish Lessons
• WellHub membership
• We have free snacks, drinks, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

#LI-hybrid #LI-fulltime

About The Team 

Secret Media Network is a digital entertainment and media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our network is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Sydney, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta and More!

About the Role

We are looking for a Growth Operations Manager with a structured mindset, who loves to improve efficiency in everything and help scale and optimize operations across Secret Media Network. This role will be fully focused on designing, implementing, and improving processes that drive efficiency, scalability, and performance across the organization.

Process Design & Optimization

• Design, implement, and continuously improve operational workflows across SMN.
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes.
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam

AI Automation & Tooling

• Identify opportunities to automate manual processes using AI tools and internal systems.
• Collaborate with Tech/Data teams to implement scalable solutions.
• Leverage AI tools to improve productivity and execution speed.

Operational Excellence

• Partner with stakeholders to ensure processes are adopted and correctly implemented.
• Document and maintain clear operational playbooks.

Strategic Collaboration

• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs.
• Act as a bridge between strategy and execution, ensuring operational feasibility.
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures

Performance & Metrics

• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality).
• Use data to identify improvement opportunities and drive decision-making.

About You

• You hold a Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands-on mindset: able to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in both written and spoken English is a must

Benefits and Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English & Spanish Lessons
• WellHub membership
• We have free snacks, drinks, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

#LI-hybrid #LI-fulltime

About The Team 

Secret Media Network is a digital entertainment and media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our network is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Sydney, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta and More!

About the Role

We are looking for an Business Operations Manager with a structured mindset, who loves to improve efficiency in everything and help scale and optimize operations across Secret Media Network. This role will be fully focused on designing, implementing, and improving processes that drive efficiency, scalability, and performance across the organization.

Process Design & Optimization

• Design, implement, and continuously improve operational workflows across SMN.
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes.
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam

AI Automation & Tooling

• Identify opportunities to automate manual processes using AI tools and internal systems.
• Collaborate with Tech/Data teams to implement scalable solutions.
• Leverage AI tools to improve productivity and execution speed.

Operational Excellence

• Partner with stakeholders to ensure processes are adopted and correctly implemented.
• Document and maintain clear operational playbooks.

Strategic Collaboration

• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs.
• Act as a bridge between strategy and execution, ensuring operational feasibility.
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures

Performance & Metrics

• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality).
• Use data to identify improvement opportunities and drive decision-making.

About You

• You hold a Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.
• Strong experience in process design, optimization, and workflow automation.
• Comfortable working with data and defining KPIs to measure performance.
• Hands-on mindset: able to move from strategy to execution quickly.
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus.
• Familiarity with AI tools and interest in leveraging them for operational efficiency.
• Strong communication and stakeholder management skills.
• Proficiency in both written and spoken English is a must

Benefits and Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English & Spanish Lessons
• WellHub membership
• We have free snacks, drinks, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

#LI-hybrid #LI-fulltime

The Role

To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects. 

This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.

Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

Measures of Success

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.

The work you’ll do:

• Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
• Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
• Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
• Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
• Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
• Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.

The qualifications you need:

• Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
• Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
• Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
• Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
• Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
• Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
• Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
• Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.

Preferred:

• Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
• Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
• Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).

The Team:​

Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise. 

The Role:

As a Lead Consultant, you will accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and develop data-driven process insights using SQL and create complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Supply Chain Management. You leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Artificial Intelligence (AI) and Machine Learning (ML). 

The work you’ll do:

Initiate:

• Play a key role in the Celonis implementation project to ensure the optimal solution to tackle the customer’s pain points
• Design innovative analyses and operational apps and enrich them with Machine Learning algorithms or Artificial Intelligence to make the customer’s processes transparent 
• Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer

Implement:

• Conduct value workshops to develop business cases and align measures to improve process inefficiencies 
• Quantify the business and financial potential and present the findings to the management 
• Implement our Process Automation technology to speed up the customer’s processes, to drive value and to improve the process conformance rate

Adopt:

• Implement the most relevant KPIs measuring the customer’s success
• Ensure the enablement of the customer to continuously improve processes
• Set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• Min. 7 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area. 
• Hands-on experience applying AI/ML techniques or similar technologies
• Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
• Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward 
• Excellent analytical skills, well organised and known for being a quick learner
• Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
• Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

#LI-DB5

We are looking for an Anaplan Analyst to join our Anaplan Delivery team!    

As an Anaplan Analyst, you will gain hands-on experience supporting our clients within our Anaplan practice by solving problems and bringing innovative ideas to our international clients and teams. 

The role

• Collaborate with team members to design and implement technology that aligns with client business objectives.
• Build mock Proof of Concepts within Anaplan for potential clients.
• Identify issues and structural problems and generate actionable recommendations using Anaplan implementation methodologies.
• Understand client business needs, goals, and objectives. 

You have

• 1-2 years required of finance/FP&A, supply chain, and/or sales operations experience
• Degree in Finance, Accounting, Logistics, and/or Management Information Systems 
• Strong skillset within Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions. 
• Strong knowledge of the Microsoft Office Suite 
• Sound understanding of Multi-Dimensional data architecture 
• Previous Anaplan experience and certifications preferred but not required 
• Experience with any business planning and modeling tools is preferred  
• Fluency in French, German or Dutch is preferred; Fluency in English is needed for this role, as you would be part of international team.

Please note, you need to be based in Spain and have valid work / residency permit in Spain to be considered for this job opportunity.

We take care of you! 

At Spaulding Ridge, we believe all business is personal. Each interaction with clients and colleagues is an opportunity to connect and contribute to mutual success. 
We work with leading companies across the globe, giving our teams the necessary autonomy for efficient execution, which truly differentiates us from our competitors. At Spaulding Ridge we prioritize our employees’ professional development through challenging and meaningful work, offering top-notch training, mentoring, and ample growth opportunities. At the core of our culture is an entrepreneurial spirit that celebrates the unique perspectives of our employees and drives a commitment to positive change in our communities and world. 
We offer a competitive benefits package, including 26 days of PTO, flexible working, individual learning stipend, private medical, dental, vision, life insurance, and much more.

https://www.spauldingridge.com/about-us/careers/