Job Title: Software Engineer
Employment Status: Exempt
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $130,000 - $150,000 base salary + bonus + equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is an AI software platform that enables healthcare life sciences companies to ship life-saving regulated products in weeks instead of years.

Exploding product complexity is burying companies in compliance paperwork and blocking innovation. Our AI software removes this friction, dissolving the historical tradeoff between innovation and compliance, and enables regulated industries to innovate at the pace of modern software.

Just two years since launch, Ketryx already touches the lives of 25M patients and powers 3 of the world’s top 5 MedTech companies and 25% of the Fortune 500 MedTech market. Backed by Lightspeed Ventures, our founders are the former Head of AI at Amgen and CTO of Wolfram Cloud.

Healthcare and life sciences is just the beginning for us. Automotive, aerospace, energy — if it’s regulated, it’s because society decided it matters. These products move humanity, shape our future, and are safety-critical. Come join us and help build the AI platform to power safe innovation.

About the Role:

Join us in an exciting opportunity as a Software Engineer, where you will become an integral part of an extraordinary team of engineers dedicated to shaping the future of software at Ketryx. In this dynamic role, you will contribute to a small, highly motivated team, actively steering projects to successful completion. 

In this role, you will play a pivotal role in shaping the technological landscape, assuming ownership of critical technology decisions and roadmaps. With a self-starting attitude and a robust hands-on mentality, you will be at the forefront of tackling complex problems and driving innovation. Embracing agile working models, you will foster ideation, envision future possibilities, and address detailed improvements concurrently, contributing to Ketryx's commitment to reinventing how medical device manufacturers bring life-saving innovations to market. If you're reliable, detail-oriented, and ready to contribute to a global team, you could be a part of our mission to create safe and reliable medical software!

About You:

The ideal candidate is someone who possesses a deep passion for software and a profound desire to contribute to enhancing patient treatments through technological innovation. Your innate inquisitiveness, coupled with an unwavering enthusiasm for challenging assumptions, sets you apart. With excellent communication skills in both spoken and written English, you thrive in collaborative environments, where the exchange of ideas is paramount.

As a self-starter, you relish the opportunity to excel in a fast-paced startup environment, taking ownership of technology decisions and roadmaps. Your commitment to driving innovation aligns seamlessly with the ethos of our team, making you an invaluable asset in shaping the future of software at Ketryx. You are driven by a genuine love for software, a desire to improve patient outcomes, and the excitement of navigating cutting-edge challenges.

Responsibilities:

• Engage in customer interactions, collect feedback to build/design new prototypes and shape, plan and build product features together with our designers, product managers and other stakeholders
• Build features end to end, including backend and database work, with a strong focus on the user interface and user experience
• Collaborate closely with other team members in the Boston office (including Pre-Sales, Sales, Post-Sales, and Marketing) to shape and build product improvements (across the whole product)
• Build accessible user interfaces with React (NextJS), Tailwind, JollyUI (shadcn) and React Aria
• Establish and maintain good UI development practise in our codebase, while shaping out a well-documented component library with our design team
• Refactor and improve existing user interfaces, ideally by extracting and re-using common components
• Support and mentor other team members to help them build better UI
• Provide technical support to customers, collaborating with the Client Operations team

Required Skills:

• Ability to work in a fast moving startup environment, taking ownership of product features and pushing them forward
• 3+ years of full-time industry experience building frontend web applications in a production environment
• Very good understanding of using TypeScript (2+ years) with React (3+ years)
• Good understanding of using React Aria or an equivalent library for building accessible React components
• Experience in either building a design system and/or using an existing component library
• Experience using Tailwind with React

Preferred Skills:

• Good understanding of GraphQL and fragments
• Prior experience with logging tools such as AWS CloudWatch and Sentry
• Prior experience building AI related UI, particularly for large language models (e.g. Chat interfaces, builtin AI interactions)
• Additional full stack experience, e.g. working in a NextJS / express backend, working with a SQL database

Keywords: engineer, fullstack, full-stack, full stack, frontend, front-end, front end, back-end, back end, backend

Location(s): US (remote), Boston (hybrid), or New York (hybrid)

Bready* to make a change?

Now, more than ever, the Toast team is committed to our customers. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Who We Are

The Websites team is responsible for advancing and supporting Toast’s website design and hosting product, as well as working closely with the integrated Online Ordering product/team. This group is highly product oriented, with a laser-focus on creating top tier consumer experiences for restaurants and their guests. Our product-line is relatively new but already used by millions of restaurant goers each day, so be prepared to innovate on products at a huge scale while ensuring stability and scalability.

About this roll* (Responsibilities)

In this role, you'll get to work on a wide variety of projects, using your technical chops to influence not just the code, but also product and business strategies. This is a golden opportunity for a hands-on, entrepreneurial engineer who thrives in a modern tech stack environment and loves solving real-world problems through technology. You’ll run experiments, iterate quickly, and have a strong voice in shaping the future of online ordering and Websites here at Toast.  Here’s what you’ll be doing:

• Design, scope, and implement cutting-edge solutions using a mix of technologies.
• Raise the bar to boost quality, performance, usability, and scalability of the Websites product.
• Collaborate closely with Design and Product stakeholders to chase product-market fit.
• Drive discovery of high-impact opportunities with your team and turn them into reality.
• Be an awesome teammate who’s all in on collaboration and collective success.
• Work across teams to ensure that every part of our product ecosystem works seamlessly together to deliver the best possible experience for our customers.

Do you have the right ingredients*? (Requirements)

• 8+ years of experience developing fullstack web applications
• Proficient in backend technologies like Java/Kotlin and Node.JS.
• Skilled with frontend frameworks like React or Angular, and CSS frameworks like Tailwind or Bootstrap.
• Experienced in building on AWS, with tools like Docker and Git.
• Comfortable turning high-fidelity UX designs from Figma into reality.
• Adept at designing databases and architectures that scale and perform well.
• Passionate about writing testable code, with experience in API design and unit/integration testing.
• Thrive in a collaborative, team-based environment where you ship features together.
• Passionate about making users happy and seeing people use your product in the wild.
• Embrace the agile mindset—ship quickly, iterate, and refine.
• Harness AI to supercharge your output and push the boundaries of what our product can do.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role overview

Our Information Security team is responsible for ensuring the security of our customers and the safety of our data. As the Manager of Security GRC, you will guide the evolution of our established GRC function. You aren't just maintaining a program; you are maturing our capabilities to ensure that security is a tailwind for our business, transforming complex regulatory requirements into a competitive advantage.

You will be a strategic leader who balances high-standard execution with a focus on Revenue Enablement, ensuring our security posture removes friction from the enterprise sales cycle and reinforces our market position as a trusted partner.

What you'll do

• Take ownership of an established team to elevate our GRC maturity. You will develop and refine our Integrated Management System (IMS) across ISO 27001, 27017, 27018, and SOC 2 Type II.

• Modernize our risk reporting by leveraging quantitative risk management. You will move beyond qualitative "Red/Yellow/Green" charts to provide real-time, data-driven insights and financial risk projections using FAIR principles.

• Serve as a leading voice on our AI Governance Committee. You will guide the secure adoption of AI/LLM features within our product and oversee the governance of AI integration across our internal SaaS ecosystem, aligned with ISO 42001.

• Focus on GRC as a revenue driver. By maturing our compliance and risk functions, you will ensure our security trust posture supports global growth and instills immediate confidence in our largest enterprise customers.

• Partner with Product and Engineering to validate and mature technical controls within cloud environments (e.g. AWS, GCP) and cloud data warehousing environments (e.g. Snowflake). You will ensure that compliance is a seamless part of the CI/CD pipeline and agile software development lifecycle.

• Provide expert guidance on GDPR and CPRA, ensuring our risk management strategies remain resilient in a rapidly changing global privacy landscape.

What you'll bring

• You have 7+ years in Information Security and a track record of maturing established teams. You know how to keep team performance on track while maintaining momentum toward strategic goals.

• You have a deep understanding of AWS security services and Snowflake data governance. You are comfortable challenging and supporting technical teams to innovate and solve strategic challenges.

• You embody a growth mindset and use data and facts to inform priorities. Experience with SAFE Security or similar CRQM platforms is a significant plus.

• A Change Leader: You are comfortable with ambiguity and adapt quickly when priorities change. You encourage experimentation within your team to automate evidence collection and risk discovery.

• A Caring Collaborator: You lead with empathy and inclusion, building diverse teams that support one another. You are a cultural ambassador who can see things from others' viewpoints and reconcile multiple stakeholder views to drive results.

• A Clear Communicator: You bring people along with your vision. You can translate technical risk into business value for executive decision-makers and functional leaders.

Our Leadership Competencies:

We hire leaders who are a Catalyst for Impact, a Coach to their peers, a clear Communicator, an innovative Change Leader, and a Caring Collaborator. In this role, you will be expected to:

• Set high standards and take full ownership of the GRC roadmap.

• Proactively manage the growth of team members through clear feedback and experiential opportunities.

• Engage key decision-makers across business functions to support complex, cross-functional initiatives.

• Navigate organizational dynamics to establish accountability and ensure successful delivery of results.