About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Compliance team’s mission is to contribute to company wide cornerstones, security, transparency and regulation, on which we have built our business to bring safe and reliable access to crypto for all our customers.

As a Deputy MLRO / AML Lead, you will be responsible for the design, implementation, and ongoing effectiveness of the AML/CFT framework of Bitstamp by Robinhood Europe, ensuring full compliance with the relevant AML/CFT requirements stemming from our CASP and Payment Services activities.

This role is based in our Luxembourg office, with in-person attendance expected  5 days per week. 

At Bitstamp by Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

Core Activities:

• Oversee the customer onboarding review and approval process for customers presenting higher risk of ML/TF of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team.
• Oversee the ongoing EDD review and approval process for customers of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team.
• Ensure timely and effective resolution of the escalations from the first line of defense on customer onboarding, transaction monitoring alerts, guidance requests and any other topic that requires Compliance review.
• Lead the daily Compliance Committee with the Chief Compliance Officer of Bitstamp by Robinhood Europe to review and approve the account opening of customers presenting higher risk of ML/TF.

Team Leading:

• Lead the AML Analyst team and participate actively in their recruitment, training, onboarding, and progress within the organization.
• Act as an ambassador for Compliance at Bitstamp by Robinhood.

Process, Procedures and Policies:

• Deliver continuous improvement of AML/CFT policies and procedures, ensuring these are fit for purpose, meeting regulatory requirements and are updated and maintained.
• Work collaboratively with the Chief Compliance Officer of Bitstamp by Robinhood Europe to ensure that the policy requirements pertaining to AML/CFT are addressed.
• Work collaboratively with the Compliance departments of all entities of Robinhood Crypto to ensure alignment of the compliance processes – where possible – and operational consistency across the locations.
• Actively engage with governing bodies, officers, and staff, sharing best practices and clarifying potential compliance concerns.

Reporting:

• Undertake regular reporting on both a periodic and ad-hoc basis to both the Chief Compliance Officer and the Board of Directors of Bitstamp by Robinhood Europe, on the fulfillment of these responsibilities, the effectiveness of the overall AML/CFT program and progress of any AML-related projects that are being undertaken.
• Work collaboratively with the Chief Compliance Officer Europe on the periodic regulatory reporting, including preparation of the communication and presentation to the regulators on an ad-hoc basis.

What you bring

• At least 8 years of relevant experience in the Regulatory Compliance division of regulated financial institutions (ideally crypto, banking, payments or e-money) as part of the second line of defense.
• Prior experience within the crypto industry is a strong plus but not required. However, a demonstrable interest in the sector is necessary.
• Relevant Compliance certifications or recognized professional certifications in Compliance.
• High level of understanding of all applicable CSSF regulatory frameworks impacting the business that is commensurate with the seniority of the role. Knowledge and experience in all aspects of financial crime compliance, specifically AML, KYC, EDD, and customer onboarding.
• Ability to analyze and synthesize complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of business solutions and decision-making. Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions. 
• Ability to effectively communicate with the regulator and other stakeholders within the Robinhood Group and provide practical, actionable, and value-added recommendations.
• Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment.
• Strong written and verbal communication skills with an excellent knowledge of English language (written and verbal). 
• Strong sense of team spirit and cross-functional collaboration.
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Autonomous, pro-active and hands-on with the ability to prioritize and manage own work effectively, apply a breadth of technical, business, product and customer domain knowledge, own the outcome, make an impact, and manage a team to deliver the same. 

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact and bonus programs.
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs.
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs.

Job Description

We are looking for a Project Manager to join the CEO Office and drive high-priority, cross-functional initiatives across the company.
Reporting to the Chief of Staff, you will operate at the center of decision-making.

This role is designed for someone who thrives in ambiguity, enjoys solving complex business problems, and can move seamlessly from strategy to execution. You will work closely with senior leadership and have direct exposure to critical topics shaping the company’s growth.

What you’ll do

• Lead end-to-end delivery of strategic projects, from problem definition to execution and rollout
• Structure ambiguous topics into clear plans, with defined milestones, owners, and success metrics
• Coordinate cross-functional stakeholders (Product, Engineering, Finance, Sales, Compliance) to ensure alignment and delivery
• Track performance, manage risks, and ensure consistent delivery of outcomes
• Build and validate business cases (market sizing, unit economics, competitive positioning)
• Identify operational inefficiencies and implement scalable solutions
• Prepare high-quality materials for executive discussions and decision-making
• Leverage AI tools to improve workflows, automate processes, and enhance decision-making
• Support company-wide planning and operating rhythm (e.g. OKRs, strategic initiatives, governance cadences)

What we’re looking for

• 5+ years of experience in top-tier consulting and/or project management roles
• Experience in payments or fintech
• Proven track record of delivering complex projects in fast-paced environments
• Strong problem-solving and stakeholder management skills
• Hands-on experience using AI to solve real business problems (or building personal AI-driven projects)
• Data-driven mindset with the ability to prioritize and make decisions under ambiguity
• Fluent in English (French is a plus) 

Process: 

• HR Call
• Interview with Chief of Staff
• Interview with CPO 
• Case Study