Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data.

Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. 

What You'll Do:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Preferred Qualifications:

• 5-10 years of sales engineering experience preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below: 

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent Czech and English (written & spoken).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks. 

Bonus! 

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust. 

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

Available Locations: London, Amsterdam, Lisbon, Munich, Paris

What you’ll do:

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples Of Desirable Skills, Knowledge And Experience:

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• Language: fluent in Polish and English
• 5-to-10 years of experience in the IT industry.
• Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
• Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
• Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.

Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.

• 
  Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.
• Communication: Excellent presentation skills with a strong command of business English. 
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
• Travel: Ability to travel to customer sites, industry events and internal summits.

Bonus!

• Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.

• Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.

Smartsheet is looking for an Enterprise Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. 

This high profile role is part of the Enterprise Sales team and will report to the Manager, Enterprise Solutions Engineering.

You Will: 

• Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
• Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
• Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
• Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
• Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
• Collaborate with Product teams to ensure offerings align with customer needs
• Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects
• Perform other duties as assigned

You Have: 

• 1-3+ years of experience as a Solutions Engineer in the SaaS and/or enterprise software industry
• Technical leadership and outstanding customer-facing skills
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
• Ability to quickly build credibility, as well as understand and resolve customer technical issues
• Strong competence participating in a complex, solution-based enterprise sales process
• Experience in solution design or solution architecture related to collaboration/workflow/project management.
• Willing to travel periodically based on customer and business need
• Legally eligible to work in the UK on an ongoing basis

Perks & Benefits:

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)

About The Role

We are seeking a Project Architect in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products. We need someone who will be highly motivated, able to learn quickly, and work independently while making an impact on the success of our Global deployments. 

We are committed to a thriving in-office culture. This role requires that you be on-site 5 days per week in our London office.

What You'll Do

• Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
• Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
• Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
• Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
• Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings

What You Bring

• 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field 
• Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
• Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
• Entrepreneurial and positive attitude with a strong desire to learn
• Ability to adapt to an ever evolving workplace and company
• Genuine excitement for software/hardware products, Cloud Security, and IoT devices
• Travel up to 25%

Preferred Qualifications

• Experience as a Sales Engineering Manager or Professional Services Manager
• People management experience
• Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
• Experience working with Linux systems 
• Previous startup experience

UK Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 100% for family premiums
• Private medical and dental coverage
• Paid parental leave policy & fertility benefits
• Retirement saving options
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Wellness/fitness benefits
• Professional development stipend
• Healthy lunches provided daily
• Commuter benefits

About the Role
Verkada is seeking an Enterprise Solutions Engineer in the London Area with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into key UK Accounts. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company.

• Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Objection Handler: Overcome objections and defuse landmines while securing the technical win for Verkada.
• Evangelist: Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT. Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• This role requires regular travel, estimated to be more than 60% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.

• 3+ years of experience as a Sales/Solutions Engineer, with a proven track record of working with large UK companies.
• Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Bachelor's degree in relevant technical or security field from an accredited university.
• Strong background in Networking: HTTPS, VLANs, TCP/IP, DNS, NAT devices, DHCP and Firewalls.
• Bonus:
• • Industry certifications: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
  • Experience working with Active Directory, SAML/SCIM, API's, Python, and other coding languages is a plus.
  • Startup experience.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa’s partner ecosystem to successfully position, sell, and implement our conversational AI platform. You’ll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support.

This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success.

Areas of ownership:

• Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping.
• Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle.
• Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
• Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa’s platform capabilities into clear business value for both technical and non-technical stakeholders.
• Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution.
• Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement.

Who you are:

• 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture
• Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models
• Ability to translate technical concepts into clear business value and outcomes
• Excellent communication and presentation skills, with confidence in both technical and executive conversations
• Strong coaching and enablement mindset, with the ability to guide partners effectively
• Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders
• Technical curiosity and interest in AI-driven products and customer experience
• Native or bilingual in English

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Wolt is looking for a Senior Full-Stack Engineer to join our Promotions team and help build the systems that power how merchants grow through offers, discounts, and incentives on our platform.

Promotions at Wolt and DoorDash play a critical role in driving growth for restaurants and brands, enabling them to attract customers, increase conversion, and optimize performance through targeted incentives. This team builds both the platform and user-facing tools that allow partners to create, manage, and measure promotions effectively.

In this role, you’ll work across the stack to build scalable systems and intuitive product experiences, while contributing to complex, cross-functional initiatives that span multiple teams and domains.

The Team & Role

As the Sales Engineer, you will manage all technical aspects of the SevenRooms sales cycle, including delivering product demonstrations, recommending solutions and providing industry & product expertise to help our prospects and clients succeed on the SevenRooms platform.

You must be both sales-focused and technically capable. You will have the insight to make the connection between a customer's specific business problems and SevenRooms' solution, the customer-facing skills to communicate that connection, ability to partner with multiple technical and executive audiences. You will also have the technical skills to build demos, complete proof-of-concepts, Statements of Work, and map RFI/RFP requirements to our solutions. The role will also require working with existing customers to scope & execute complex client side API integrations. This position will report into our Sales Engineering Leader. 

The SevenRooms Revenue team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are a diverse, global team working to help our customer-facing teams to meet their business goals through data solutions and deep product knowledge. We are curious and solutions-driven group who work across the organization to move projects forward.

What You'll Do

• Facilitate a collaborative environment by partnering with Sales, Customer Success, Marketing and Product teams to support and close deals and support onboarding our clients to go live.
• Assist internal and client teams in both sales (60%) and post-live (40%) activities or needs.
• Manage post contract handoff to the implementation teams to ensure they are set up for success and have a smooth implementation.
• Engage with strategic customers who are looking for guidance on their digital technology stack. Understand their goals and their setup, and build project implementation plans to ensure success with SevenRooms.
• Provide how-to's and document walk-throughs of API and technical information to prospects and current customers, along with the ability to translate the needs of the customer back to Engineering and other team members.
• Leverage SevenRooms API to test use-cases, diagnose bugs, etc 
• Lead discovery sessions to identify goals and workflows, and guide discussions about how SevenRooms products can help them achieve their goals.
• Create and own SOWs while collaborating with Sales, Product, Implementation,, and Customer Success to define work, cost, and timelines.
• Partner with Product Managers on any required or requested enhancements.
• Build relationships with partners internally and externally.
• Work with Partnerships to identify and manage relationships with 3rd parties (POS, Payments, Online Ordering, and more).
• Lead RFI/RFPs documentation that highlight the SevenRooms product to prospective clients and partners.

Who You Are

• 5+ years of experience with Product Management, Sales Engineering, Solutions Consulting, Technical Project Management, or similar fields.
• Experience breaking down and explaining complex information and technical concepts in a simple way
• Ability to debate respectfully, encourage collaboration, and lead agreement
• Passion to work with Enterprise level brands domestically and internationally
• A balance of sales passion and technical skills to foster excitement in the project planning process
• Experience supporting the Sales or Implementation cycles of SaaS solutions to GTM Operations, Engineering and Marketing functions
• Experience analyzing large sets of data to create recommendations and provide guidance
• Experience creating solutions architecture diagrams/visualizations
• Experience answering security/privacy questionnaires 
• Previous experience and knowledge on API
• Building, scaling, and continued successful implementation of new products and features
• Outstanding ability to thoughtfully explain problems and resolutions
• Passion for creating an excellent customer experience and an interest in advocating for clients

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The GTM Systems & Tools team at Mixpanel helps the Sales, Marketing & Finance teams execute their global and regional strategies through:

• Maintaining a robust, trustworthy & scalable CRM system
• Automating key workflows that drive efficiency
• Identifying, proposing & supporting tools that fit our overall GTM strategy and data architecture

This team sits under the GTM Org and works very closely with the growth & data teams to help achieve our broader architecture & vision.

About the Role

This is a hybrid role based out of London. As a Sales Systems Engineer, you will be a technical partner to our stakeholder teams and be involved in the full software development life cycle starting from understanding the business needs/problems, translating them into technical requirements, identifying solutions, executing on them, creating and testing user stories and following through until the business problem is solved. This person must be comfortable communicating with various teams and stakeholders to understand business problems and elicit requirements. This is a critical role for Mixpanel at this stage of our growth, directly impacting our ability to meet our revenue goals.

We're Looking For Someone To

• Design and develop secure, scalable technical solutions on the CRM (Salesforce) platform using out of the box automations such as Flows, validations, and security settings
• Provide technical guidance to key stakeholders for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce platform
• Maintain strong knowledge of Salesforce system architecture and development best practices
• Assist in increasing the efficiency of our GTM teams and in scaling our GTM stack (Co-pilot, Clari, Outreach, Customer.io, LeanData, Hubspot) for rapid growth
• Provide ongoing support and management of SFDC
• Function as the go-to person for enhancement requests and inquiries; Coordinate updates, modify fields and workflows, etc as needed
• Support day-to-day management of Salesforce configuration – customizing core architecture as well as profiles and user permissions
• Support day-to-day management & execute changes of our lead routing/territory management system
• Drive data quality and enrichment projects across the systems
• Own the integrity of data at all stages in our GTM stack
• Manage enrichment vendors, optimizing for data integrity and accuracy
• Work with internal teams to establish processes that improve the data integrity of all objects; define best practices to help build increased seller productivity and SFDC hygiene

Minimum Qualifications

• 3+ years experience in supporting full-stack solutions using Salesforce
• Experience in Agentic workflows + leveraging AI to increase efficiency 
• Proficient in requirements gathering, documentation, and user testing
• Experience in Salesforce customization and automation (Flows, Validation rules, Approval process)
• Solid understanding of Salesforce platform capabilities, features, and best practices
• Skilled in leveraging CPQ tools to optimize sales workflows and pricing models
• Salesforce Certified Administrator
• Should be a creative, self-starting, fast-learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment.
• Experience with data cleansing & data enrichment projects
• Experience working with LeanData or related tools for lead routing, territory management

Bonus points if you

• Salesforce Certified Advanced Administrator
• Salesforce Sales Cloud Certified
• Start-up SaaS and rapidly expanding sales organization experience strongly preferred
• Proficient with data warehouses, SQL & other analytical tools (Fivetran, Hightouch)
• APEX Experience 
• Hubspot certification 

#LI-Hybrid

To learn more about our team and office culture in London, England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Channel Sales Engineer is a vital member of the Channel Sales  team having primary responsibility for providing pre-sales technical support to prospective partners/clients for all KnowBe4 products as well as partners’ prospective customers. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their clients. In addition, this position will collaborate directly with other business units such as technical support to address complex technical issues.

Responsibilities:

• Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
• Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
• Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
• Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
• Address technical issues that are impeding the closing of sales opportunities. 
• Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
• Act as primary technical contact for prospective partners/clients
• Educate current partners on KnowBe4 products, with emphasis on tech enablement.
• Investigate and document technical issues and communicate findings to development team or clients as required
• Create, maintain, and facilitate use of test environments for qualified partners.
• Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure. 

Minimum Qualifications:

• 2 year degree or technical degree preferred
• 2 years of technical sales or sales engineering experience required.
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

About The Role

Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. 

We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content.  We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.

Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.

What We're Looking For

• 4+ years sales experience 
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility
• Experience selling Martech and/or Data Solutions
• Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's
• This role requires professional proficiency in French, including both written and verbal communication

Bonus If You Have

• Experience with Customer Data Platforms

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. When evaluating compensation we focus on impact and potential for growth more than years of experience. Additionally, we offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

About the role

Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.

Node Infra owns the full lifecycle of accelerator capacity at Anthropic. We ingest and provision compute from all major CSPs and our own datacenters, stand up and scale clusters from thousands to hundreds of thousands of hosts, and build the health, diagnostics and repair automation that keep every GPU, TPU and Trainium node in the fleet usable and ready to power Anthropic’s frontier AI research.

Key responsibilities

• Own the technical strategy and roadmap for node lifecycle management - ingestion, bring-up, health checking, and automated repair
• Drive cross-team initiatives to build and scale AI clusters across multiple clouds and accelerator families
• Design and operate the systems that detect, isolate, and remediate unhealthy hardware automatically, driving up fleet MTBI and minimizing stranded capacity
• Define infrastructure architecture, ensuring the hardest problems get solved - whether by you directly or by working through others
• Work closely with cloud providers and internal research/inference/product teams to shape long-term compute, data, and infrastructure strategy
• Establish and evolve operational excellence practices (incident response, postmortem culture, on-call)
• Support the growth of engineers around you through technical mentorship and coaching

Minimum qualifications

• Deep expertise in distributed systems, reliability, and cloud platforms (e.g., Kubernetes, IaC, AWS/GCP/Azure)
• Strong proficiency in at least one systems language (e.g., Rust, Go, or Python), IaC proficiency with Terraform.
• Hands-on experience with machine learning accelerators (GPUs, TPUs, or Trainium)
• Track record of leading complex, multi-quarter technical initiatives that span multiple teams or systems
• Ability to build alignment across senior stakeholders and communicate effectively at all levels

Preferred qualifications

• 8+ years of software engineering experience, including time as a technical lead setting direction for a team
• Experience managing large scale compute infrastructure at hyperscale (10K+ nodes), including capacity management and efficiency
• Depth in one or more of: Kubernetes internals (scheduler, autoscaler, kubelet, Karpenter), cluster orchestration systems (Mesos, Borg-like), or node provisioning pipelines
• Low-level systems experience: kernel, virtualization, device drivers, firmware, or hardware health/diagnostics daemons
• Familiarity with high-performance networking (EFA, RDMA, InfiniBand) for distributed ML workloads.
• Demonstrated ownership of production reliability for high-throughput, latency-sensitive systems
• Contributions to relevant open-source projects (Kubernetes, Linux kernel, container runtimes, etc.)
• Skill in quickly understanding systems design tradeoffs and keeping track of rapidly evolving software systems

About the role

Anthropic runs some of the largest Kubernetes clusters in the industry. We have fleets of hundreds of thousands of nodes across multiple cloud providers and datacenters to train, research, and serve frontier AI models. The Kubernetes Platform team owns the Kubernetes control plane that makes those clusters work.

We are operating at a scale where the defaults stop working. We own the scheduler and extend it to place topology-sensitive ML workloads across thousands of accelerators at once. We scale the control plane itself — apiserver, etcd, controllers — so it stays responsive as object counts and node counts grow by orders of magnitude. And we build the core cluster services every workload depends on, like service discovery, so they hold up under the same pressure.

We make sure the control plane is fast, correct, and always available. Your work will directly determine whether Anthropic can keep reliably and safely training frontier models as our compute footprint continues to grow.

Key responsibilities

• Own, operate, and extend the Kubernetes scheduler for Anthropic's accelerator fleets, including custom scheduling plugins and policies for gang scheduling, topology awareness, and preemption
• Scale the Kubernetes control plane (apiserver, etcd, controller-manager) to support clusters far beyond typical limits, and find the next bottleneck before it finds us
• Design, build, and operate core cluster services such as service discovery that every workload in the fleet depends on
• Build and maintain custom controllers, operators, and CRDs
• Partner with research, training, and inference to understand workload shapes and turn their requirements into platform capabilities
• Collaborate with cloud providers on required features and escalations
• Participate in on-call, lead incident response, and design processes (postmortems, runbooks, SLOs) that help the team avoid repeating failures

Minimum qualifications

• Significant software engineering experience building and operating production distributed systems
• Proficiency in at least one systems-appropriate language (e.g., Go, Python, Rust, or C++)
• Deep, hands-on Kubernetes experience (well beyond "user of”) into scheduler, controllers, apiserver, or operating large multi-tenant clusters
• Demonstrated ability to debug complex issues across the stack, from API behavior down to node and network-level root causes
• A track record of designing for reliability, correctness, and clear failure semantics in systems other engineers depend on
• Strong written and verbal communication; comfort building consensus with internal stakeholders

Preferred qualifications

• Experience with Kubernetes internals or contributions: kube-scheduler / scheduling framework, apiserver, etcd, client-go, controller-runtime, or similar
• Experience building or operating cluster schedulers or batch systems (e.g., Kueue, Volcano, Slurm, or in-house equivalents)
• Background scaling control planes or coordination systems (etcd, ZooKeeper, Consul, or large DNS/service-mesh deployments)
• Familiarity with ML infrastructure: GPUs, TPUs, or Trainium; gang scheduling; topology-aware placement; collective networking such as NCCL
• Experience with GCP and/or AWS, including GKE/EKS internals and Infrastructure as Code
• Low-level systems experience such as Linux kernel tuning, cgroups, or eBPF
• 8+ years of relevant industry experience, including time leading large, ambiguous infrastructure projects

About the role

Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.

Cluster Infra owns the full lifecycle of compute clusters at Anthropic. We build agent-driven automation for cluster provisioning and lifecycle management across all major cloud providers and our own datacenters. Our systems stand up clusters that are interconnected with high bandwidth, secure-by-default, and able to automatically drain and recover in response to failure. As a Staff engineer on this team, you'll set the technical direction for how Anthropic brings compute online - at a moment when the scale of that compute is growing faster than at almost any company in the world.

Key responsibilities

• Own the technical strategy and roadmap for agent-driven cluster lifecycle management - provisioning, updates and decommissioning
• Partner across teams to ensure new compute capacity is ingested on time
• Align with partner teams on physical build-out and leverage cloud solutions to deliver high-bandwidth inter-cluster connectivity
• Collaborate with security owners to ensure clusters are provisioned secure-by-default
• Define and drive strategy on cluster scalability, homogeneity and fault tolerance
• Work closely with cloud providers and internal research, inference and product teams to shape long-term compute, data, and infrastructure strategy
• Establish and evolve operational-excellence practices: incident response, postmortem culture and on-call health
• Support the growth of engineers around you through technical mentorship and coaching

Minimum qualifications

• Deep expertise in distributed systems, reliability, and cloud platforms (e.g., Kubernetes, IaC, AWS/GCP/Azure)
• Strong proficiency in at least one systems language (e.g., Rust, Go, or Python), IaC proficiency with Terraform.
• Track record of leading complex, multi-quarter technical initiatives spanning multiple teams or systems
• Ability to build alignment across senior stakeholders and communicate effectively at all levels

Preferred qualifications

• 8+ years of software engineering experience, including time as a technical lead setting direction for a team
• Experience operating large-scale compute infrastructure at hyperscale (100+ clusters, 10K+ nodes)
• Depth in one or more of: Kubernetes internals, cluster provisioning and management systems, cluster orchestration systems (Mesos, Borg-like)
• Experience with cloud networking: VPC design and peering, Shared VPC/Transit Gateway, Cloud Interconnect/Direct Connect, Cloud NAT, cross-cloud private connectivity, BGP and route control, edge load balancing and DDoS mitigation (Cloud Armor / AWS Shield)
• Experience with cluster and host networking: CNI (Cilium), eBPF, NetworkPolicy, multi-NIC, sFlow, service mesh (Istio/Envoy/Linkerd, mTLS)
• Experience with cluster security: pod security standards and admission control, RBAC and least-privilege IAM, node and container hardening, supply-chain/image provenance
• Deep experience with infrastructure-as-code (Terraform, Atlantis), workflow orchestration (Temporal, Argo Workflows)
• Skill in quickly understanding systems design tradeoffs and keeping track of rapidly evolving software systems

About the Role

Samsara has several emerging Channel programs that have the potential to drive significant growth for the company. These include Insurance Partners, Resale Partners, Referral Partners, Technology Integration Partners and Fleet Management Companies. 

As a Partnership Sales Engineer, you will be working closely with our Partner Account managers and be responsible for leading technology conversations with existing and potential Partners and customers. 

Being able to navigate what is needed to create success for the Partner is essential. This person will be an expert with Samsara products, features, and APIs. Using their expertise this person will be expected to do deep discovery into the Partner environment to: (A) find solution fit, (B) determine integration level of effort, and (C) assess further technology driven revenue opportunities. It will be common to need to learn a Partner’s ecosystem by learning their products and processes and relating that back into opportunities with Samsara’s solution set.

This is a dynamic, entrepreneurial role that requires working cross-functionally to build partner engagements from scratch. The role (and team) has strong potential for growth along with our partner programs.

The role can be office-based in the UK, France, Germany or the Netherlands, or remote in any of those regions. 

You should apply if

• You want to make a difference: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline. 

• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 

• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.

• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 

In this role, you will focus on

• Driving engagement with Partners, particularly with technical counterparts

• Finding solution fit with Partners and foster new technology focused opportunities

• Developing relationships with key Partners, and become an expert on Partner environments and solutions

• Working closely with Product Management, and other relevant teams, to develop and maintain integrations with Partners. Influence product development and be a partner advocate

• Delivering presentations, demos, proof of value, trainings, and overall being a technical resource for Partners and Partner facing teams

• Enabling internal teams to utilize and sell Partner integrations

• Preparing technical resources for internal and external use. This may include solution proposals, training or enablement materials to help others better understand how Samsara and the Partner solution works together

• Sampling the partner experience first hand: meet with partners and attend events. 50% travel may be required

• Ability to impactfully demonstrate the value proposition of Samsara’s products and services along with the platforms core capabilities on-site, remotely via webinar sessions, or at field events such as conferences and trade shows

• Willingness to travel to visit and support partners, their related prospects and customers, and to engage in onsite customer and partner work when required

• Responding to functional and technical elements of RFIs/RFPs

• Ability to be organized and analytical, and eliminate sales obstacles using creative and adaptive approaches

• You should be comfortable working for a dynamic technical organization with a fast-growing partner and customer base

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

An ideal candidate also has

• 5+ years of experience in a pre-sales technical role (Sales Engineer,  Solutions Consultant, etc.)

• Previous experience working in a Channel or Partner environment a plus, major plus in a Fleet Sales environment

• Strong technical and business acumen

• Excellent communication (verbal and written), customer service, and interpersonal skills 

• Working knowledge of various integration standards and transports (XML, REST, SOAP, EDI, etc.)

• Experience integrating with RESTful APIs between SaaS applications

• Exposure to various SaaS based integrations

• IoT or general tinkering experience (work or hobby) a plus

• Logistics, Supply Chain, Telematics, Manufacturing or general operations background a huge plus

• Fluency in English

• Experience of Command of the Message and MEDDPICC

• Fluency in French or German a plus

Location: UK or Portugal

Department: Engineering

Employment Type: Permanent

About YLD:

Our goal is to help our clients keep moving forward. We work with them to build the skills and capabilities they need to stay ahead of the competition, and we know our success only happens when they succeed. We’re a team of curious, talented people, and we’re committed to making YLD a place where great people want to work, grow, and stay. We’re a remote-first consultancy specialising in software engineering, product design, and data. Our teams are based across London, Lisbon, and Porto, and we create digital solutions that continue to deliver value long after our work is done.

About the role:

As a Senior Data Engineer, you’ll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You’ll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You’ll be an effective communicator and a team player. You and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects.

About you:

A YLD Senior Data Engineer is a highly skilled engineer who spans across data engineering and analytics engineering, and knows where the boundaries sit. You've built pipelines and transformation layers. You've inherited messy data projects and made them good. You have opinions about how data teams should work and the humility to adapt them to context.

You have a real passion for the craft and are an active learner who gets excited by the variety that consultancy brings: different clients, different stacks, different problems.

Your day-to-day responsibilities will look like this:

• Delivering data work on client engagements: pipelines, transformation layers, models, and the infrastructure around them
• Adapting to different client contexts, legacy warehouse migrations, greenfield lakehouses, struggling transformation layers that need rescuing
• Defining and evolving our internal standards for data work: testing, documentation, project structure, code review
• Mentoring and growing data engineers across the company
• Showing up for client team moments (internal speakers, learning sessions, social events) to build strong working relationships.
• Contributing to proposals and helping shape engagements during the sales process
• Representing YLD externally through writing, speaking, and contributing to the wider data community.

You’ll have the following skills and experience:

• SQL as engineering: You write SQL that's reviewable, testable, and performs at scale. You understand query planning, engine quirks, and how materialisation choices affect cost and performance
• Python for data: You write typed, testable Python for pipelines and tooling. You've built and maintained production data systems, not just notebooks
• Data modelling: You've made deliberate choices between dimensional, Data Vault, normalised, and denormalised designs. You can explain those trade-offs in terms of flexibility, query performance, and maintainability
• Transformation architecture: You design transformations that are idempotent, incremental, and dependency-aware. You think in DAGs, not scripts
• Pipeline design: You understand batch, streaming, and micro-batch trade-offs. You consider latency, complexity, cost, and reprocessability. And choose the right approach for the problem
• Data testing: You write tests as code, schema contracts, assertions, and transformation logic. You know what to catch at build time vs. defer to observability
• Data observability: You treat data reliability like site reliability. Measurable indicators, alerting, incident response, and root cause analysis
• CI/CD for data: You version, test, and deploy pipelines like software. Environment promotion, rollback strategies, and infrastructure as code for reproducible environments
• Data governance: You've implemented lineage, cataloguing, sensitive data classification, or access control. Not just built pipelines, but made them auditable and secure
• Cost-conscious: You've optimised warehouse spend, storage strategies, or job efficiency. You treat compute as a resource to manage, not ignore
• Platform fluency: You've worked across the modern stack. Orchestration (Airflow, Dagster), warehouses (Snowflake, BigQuery, Databricks), ingestion (Fivetran, Airbyte, custom), and transformation (dbt, Spark)
• Cross-functional fluency: You translate engineering constraints into business terms and negotiate realistic commitments

You’ll be:

• Self-motivated and proactive
• Comfortable with ambiguity, experimentation, and iteration
• Collaborative by default. You work well in teams and across teams
• Analytical and detail-oriented in your approach to problems
• Comfortable context-switching across clients, stacks, and problem types
• Willing to shape engagements, not just deliver them: contributing to proposals, scoping, and client relationships
• Active in the wider data community: writing, speaking, or open-source contribution
• Genuinely committed to diversity, equity, and inclusion

Benefits you'll get:

• Company Private Health care
• Enhanced fully paid maternity and paternity leave for up to 6 months
• Company’s Pension Scheme (UK Only)
• 25 days annual holiday (excluding Public Holidays)
• £2000/€2000 annual allowance for Training/Conferences
• £300/€300 annual allowance for additional hardware
• Wellbeing & Performance Support via Oli including Therapy and Coaching
• Discretionary Bonus (depending on Company performance and results)
• Company laptop
• Generous referral schemes

Our typical Recruitment Process looks like this:

• 1st Interview with someone from the Talent team (30-45 Minutes)
• Technical Interview with our Senior Developers (90 Minutes)
• Call with the Head of Engineering (60 Minutes)

Get a glimpse of what it's like working at YLD! 🤳

Check out our LinkedIn page

We live and breathe our values, and know you will too:

• Growing every day
• Including everyone
• Relationships built on honesty and ethics
• Inspiring solutions
• Winning together

We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.

The Snr. Sales Architect is  responsible for providing technical support to prospective customers by resolving customer questions and recommending technical solutions, or collaborating with Tech Support and Product Management for complex technical issues. This position will be responsible for conducting live product demonstrations over the phone, via webinar, and face-to-face where applicable.  In addition, this position will be charged with working through advanced deployment strategies for KnowBe4 products.

Responsibilities:

• Provide pre-sale technical support for major prospective customers to answer product questions
• Provide technical product information and procedure expertise to large enterprise customers
• Collaborate with the sales team to prepare and deliver training for KnowBe4 products to prospective customers
• Provide in person, telephone, or web-based product demonstrations as requested by clients and/or Sales
• Attend various events, e.g. Trade shows, etc. to generate new business opportunities
• Provide technical expertise for Request for Proposals (RFPs) to sales team
• Provide detailed feedback and observation regarding product performance and usability to the Product team based on customer feedback and interaction
• Responsible for developing and maintaining strong working knowledge of KnowBe4 products, services and training materials
• Drive customer interest through platform education
• Communicate directly with prospective customers or end-users to gather details  as needed to fully define issues or new requirements for product issues.
• Effectively articulate the value proposition associated with KnowBe4’s products and services
• Recommend business solutions considering customer needs and KnowBe4 interests

Minimum Qualifications:

• A minimum of 2 years  in college preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Sales Engineer experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Sales experience a plus
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Motivated, energetic self-starter
• Statistics driven business professional

The UK&I Solutions Engineering team guides Okta customers through their entire journey, from initial engagement to upsell and cross-sell, using their expertise in presentations, events, and meetings to ensure customers drive maximum value from our platform. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on Identity Security. 

Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform.

What you’ll be doing: 

• Involved in all stages of the customer’s sales lifecycle in the role of trusted technical advisor.
• Building sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to secure identity.
• Empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform

What you’ll bring to the role: 

• A passion to serve the customer, with experience working within PreSales (e.g. Sales Engineer, Solutions Engineer, PreSales Consultant) 
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard
• Knowledge of and/or experience with at least one standard network security protocol (eg. OIDC, OAuth2, SAML, LDAP)
• Knowledge of and/or experience in identity governance and administration (IGA): identity lifecycle management, access reviews, role-based access control (RBAC), and policy enforcement
• Knowledge of and/or experience in Privilege Access Management (PAM): familiarity with concepts such as least privilege, just-in-time (JIT) access, session monitoring, and vaulting privileged credentials to secure critical assets
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• An understanding of sales methodologies and best practice, including awareness of MEDDPICCC
• Experience working with Large Enterprise and/or Strategic sectors
• Excellent communication skills and an ability to articulate business value
• An ability to disperse knowledge to a highly skilled and experienced audience.
• Enjoy travel and meeting customers
• Enjoy collaborating with cross functional teams to drive success

And extra credit if you have experience in any of the following!

• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Software Developer experience

#LI-Hybrid

#LI-JP3

P9307_3402396

Senior Solutions Engineer - Auth0, UK&I

The UK&I Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates who are able to work in close partnership with the sales team to progress opportunities toward successful conclusion.

We believe in Okta’s Solutions Engineers empathise with existing and prospective customers to quickly discern the true technical needs in the context of their business, by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using the Auth0 Identity Platform.

What you’ll be doing:

• Comprehensive discovery. Understanding the requirements of customer's and prospects in the context of their desired business outcomes.
• Deal progression. Working in close partnership with the sales team to progress opportunities.
• Manage technical sales progression from discovery to technical win.
• Building sales presentations, product demonstrations and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.
• Have a hands on approach to solution validation, such as building and delivering. custom demonstrations, supporting customer-led PoCs etc.
• Empathising with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights. As a Sales Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Auth0.
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role:

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer.
• An ability to quickly articulate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Experience in a customer-facing role such as consulting, support, teaching, or pre-sales.
• Experience with at least one standard identity protocol (e.g. OIDC, OAuth2, SAML, LDAP).
• Strong development background with proficiency in at least one backend stack (e.g., Java, C#, Node.js, Python, PHP, Ruby) and a popular frontend stack (e.g., React, Angular, Vue).
• Experience working with REST APIs and SDKs.
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Excellent communication skills and an ability to articulate business value.
• An ability to disperse knowledge to a highly skilled and experienced audience.
• A natural at building relationships, listening, and managing time well.
• Enjoy travel and meeting customers.
• Bonus points if you have experience in any of the following!
• Experience with Identity & Access Management, Single Sign-on and API-based solutions
• An understanding of Agentic AI and the role that Identity plays in enforcing continuous oversight
• Experience in mobile (iOS, Android) development
• Experience working with HTTP, HTML, and REST services. This includes using the dev tools in a browser to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.

The role is based around the London Office and the expectation will be that you will spend 2-3 days a week either meeting with prospective customers, existing customers, or collaborating with the team in the Office, which is located in Farringdon.

#LI-Hybrid

#LI-JP3

P24421_3343827

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

This role can be Office/Hybrid/Remote based within the UK

HubSpot is on the forefront of empowering businesses with cutting-edge AI, and our AI Infrastructure group is at the heart of this initiative. We are seeking a Staff level Software Engineer with a passion for infrastructure and developer experience to join our AI Serving team. The AI Serving team is part of AI Infrastructure and its goal is to own and operate HubSpot's model inference and serving infrastructure end-to-end, ensuring AI models are reliably deployed, scaled, observed, and cost-efficient across all hublets and environments, while also serving as the home for modern Python at HubSpot.

The team owns the serving frameworks and libraries that power synchronous, asynchronous, and offline inference, along with model deployment pipelines, autoscaling, and GPU/CPU resource management. The team's roadmap focuses on improving the reliability and efficiency of batch inference, strengthening model observability, and scaling AI infrastructure cost-effectively. The team also serves as the home for core Python libraries and tooling across HubSpot.

As a Staff Software Engineer on the AI Serving team you will:

• Write and ship production code that directly powers AI capabilities across HubSpot, a crucial building block for user and business impact at scale
• Lead the evolution of our model serving and inference infrastructure, improving reliability, scalability, and cost-efficiency
• Set technical direction for how HubSpot deploys and operates ML models at scale, guiding decisions on architecture, cost optimization, and developer experience
• Work closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving
• Gain deep exposure to a wide range of HubSpot infrastructure systems through building and maintaining core Python libraries, an excellent  opportunity to learn how HubSpot operates under the hood
• Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc, gaining exposure to how HubSpot works as a business
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two

We're not just looking for engineers with many years of experience. Instead we're looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them.

We work with Python and Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we'd like to see:

• A proven track record of directly contributing to and leading infrastructure projects at scale, ideally in serving, deployment, or platform engineering
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall platform architecture
• The ability to work effectively across teams, driving technical initiatives spanning multiple groups within AI Infrastructure and beyond
• Comfort with ambiguity: you can take on broad, cross-team problems and drive them to resolution without waiting for every detail to be specified
• Coaching and mentorship experience
• A track record in partnering successfully with recruiting to build remarkable engineering teams
• Bonus: Python expertise. Experience with Python tooling, libraries, and developer experience is a strong plus, given the team's role in stewarding Python across AI workloads at HubSpot

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. We'd love to hear from you.

This role can be Office/Hybrid/Remote based within Ireland

We’re looking to add a Staff Software Engineer to join the Engage Product Group in Flywheel Product Line. 

Engage Product Group mission is to reinvent HubSpot GTM Sales teams by supercharging our sales reps with world-class AI to help them hit and exceed plans. We build, evolve and maintain sophisticated AI products that meaningfully increase closed won rates by qualifying inbound leads with AI, providing intelligent insights and coaching, and generate highly-customized demo instances for every HubSpot prospect using multi-agent systems.

For this specific role, we are building a reusable, reliable, and intelligent context layer for GTM AI and agents. Our goal is to centralize insight storage, search, and retrieval; enabling faster experimentation; improving insight quality through evaluation and versioning; and powering flagship agents and guided experiences with consistent, high-quality context. 

Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. These problems can be broad, deep, and often span across multiple teams and product areas. Context will be your primary focus for the next few months, but we expect that you will deploy to other teams in the group over time as well.

As a Staff Software Engineer on Engage Context team you will:

• Write and ship production code that has meaningful business and GTM impact
• Disambiguate, design and build new AI features, agents and insights, each contributing to GTM efficiency and user or prospect experience
• Work with a small cross-functional teams of product engineers, ML engineers, PMs and designers
• Collaborate with HubSpotters and GTM folks all over the company
• Get deep exposure to how HubSpot GTM works

We’re looking for engineers who have a track record of strong business and product mindset, who enjoy working with real GTM challenges and can navigate ambiguity with high levels of autonomy and passion.

We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we’d like to see:

• Experience in building AI products, especially but not only in GTM context, with a track record of tackling evaluations and innovation on top of frontier models advances.
• Experience in building products used by GTM teams - sales or service - and drive for using technology to drive business outcomes.
• Experience working closely with product management, designers and GTM teams, to help disambiguate problems, opportunities and co-create a solution.
• A passion for clean, scalable code and engineering excellence.
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture.
• Coaching and mentorship experience.

POS-23538

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service and operations — and under the hood, our product is built to be flexible, secure and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity and building a workplace where everyone can thrive.

Meet the team: Messaging Strategy Frontend (Messaging Product Group)

The Messaging Product Group builds the apps and infrastructure behind marketing Email, SMS and WhatsApp in HubSpot. We work at a serious scale, powering billions of messages per month. We focus on building reliable systems while continuously innovating the product to help our customers achieve better outcomes.

Messaging Strategy Frontend builds the core customer-facing experiences that marketers use every day to create, manage and publish marketing emails and SMS. This is where marketers plan campaigns, iterate on content and make decisions that directly impact their results, across journeys that need to scale and adapt as customers grow with HubSpot.

As a Tech Lead II, you’ll be a player-coach for this space, setting technical direction, shaping product execution and helping a small team deliver high-quality experiences that marketers rely on every day.

What You’ll Do

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

What you’ll bring

• Deep frontend engineering experience (typically 7+ years) building complex, user‑facing web applications with technologies like React, TypeScript and modern JS tooling, ideally at SaaS scale.
• A proven track record as a technical lead or senior engineer leading at least 2–3 medium‑to‑large projects from design through production, with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to break down ambiguous product problems, design clear interfaces and boundaries and make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow while still contributing meaningfully to the codebase.

• A strong sense of ownership over reliability and quality. You’re comfortable digging into performance issues, production incidents and test flakiness and driving them to resolution.
• Excellent cross functional communication skills with the ability to explain technical decisions to engineers and non engineers, write clear documentation and drive alignment across teams and time zones.
• A customer‑ and product‑oriented mindset. You’re motivated by improving marketers’ real workflows (not just shipping features) and you use data and feedback to inform decisions.

Nice to Have

• Experience in marketing technology, messaging, or communications products (email, SMS, WhatsApp, or similar).
• Background working on large-scale, multi‑surface products where multiple UIs share libraries, design systems and infrastructure.
• Experience with performance optimization (bundle size, lazy loading, caching strategies) and service maturity / SLO‑driven development.
• Comfort working in environments with experimentation and AI‑powered workflows, or interest in learning quickly in this space.
• Prior experience in mentoring and developing senior engineers and in collaborating closely with EMs/TLs on promotions, feedback and growth plans.

POS-23538

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service and operations — and under the hood, our product is built to be flexible, secure and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity and building a workplace where everyone can thrive.

Meet the team: Messaging Strategy Frontend (Messaging Product Group)

The Messaging Product Group builds the apps and infrastructure behind marketing Email, SMS and WhatsApp in HubSpot. We work at a serious scale, powering billions of messages per month. We focus on building reliable systems while continuously innovating the product to help our customers achieve better outcomes.

Messaging Strategy Frontend builds the core customer-facing experiences that marketers use every day to create, manage and publish marketing emails and SMS. This is where marketers plan campaigns, iterate on content and make decisions that directly impact their results, across journeys that need to scale and adapt as customers grow with HubSpot.

As a Tech Lead II, you’ll be a player-coach for this space, setting technical direction, shaping product execution and helping a small team deliver high-quality experiences that marketers rely on every day.

What You’ll Do

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

What you’ll bring

• Deep frontend engineering experience (typically 7+ years) building complex, user‑facing web applications with technologies like React, TypeScript and modern JS tooling, ideally at SaaS scale.
• A proven track record as a technical lead or senior engineer leading at least 2–3 medium‑to‑large projects from design through production, with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to break down ambiguous product problems, design clear interfaces and boundaries and make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow while still contributing meaningfully to the codebase.

• A strong sense of ownership over reliability and quality. You’re comfortable digging into performance issues, production incidents and test flakiness and driving them to resolution.
• Excellent cross functional communication skills with the ability to explain technical decisions to engineers and non engineers, write clear documentation and drive alignment across teams and time zones.
• A customer‑ and product‑oriented mindset. You’re motivated by improving marketers’ real workflows (not just shipping features) and you use data and feedback to inform decisions.

Nice to Have

• Experience in marketing technology, messaging, or communications products (email, SMS, WhatsApp, or similar).
• Background working on large-scale, multi‑surface products where multiple UIs share libraries, design systems and infrastructure.
• Experience with performance optimization (bundle size, lazy loading, caching strategies) and service maturity / SLO‑driven development.
• Comfort working in environments with experimentation and AI‑powered workflows, or interest in learning quickly in this space.
• Prior experience in mentoring and developing senior engineers and in collaborating closely with EMs/TLs on promotions, feedback and growth plans.

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

The Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise. We are trusted advisors for our prospects and clients, driving Asana towards goals of Double the business in three years. Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and on into the future. As an Enterprise Solutions Engineer, AI Studio, you'll be part of our specialized AI Solutions team supporting our customers and enabling our sales organization in the validation of Asana’s AI solutions (AI Studio and Asana Teammates). You'll leverage your understanding of AI technologies to translate business challenges into practical solutions, working closely with Account Executives, the core Asana Solution Engineers, as well as Product, Marketing, and Field Readiness.

This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Support the technical validation of Asana’s AI solutions, partnering with Account Executives and Solutions Engineers to build solutions that match our customers' pain points.
• Build expertise in AI Studio/AI Teammates, Large Language Models, and Generative AI, effectively explaining technical concepts to various stakeholders.
• Develop a deep understanding of customer needs and articulate how Asana’s AI solutions can address those pain points by presenting a solution and its business impact.
• Conduct technical discussions and demonstrations that position our AI solutions within customers' technology landscape.
• Be a storyteller and help customers imagine how they can use AI to transform their ways of working.
• Build scalable solutions and content to support both large strategic deals as well as smaller discussions.
• Gather customer feedback to provide insights to Product teams on AI Studio capabilities.
• Deliver enablement content and training to support the broader revenue team in having meaningful AI-focused customer conversations.

About you

• 3+ years of experience in Solutions Consulting or similar customer-facing technical roles.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Understanding of AI LLMs and GPTs, and ability to articulate their business applications.
• Familiarity with work management solutions and their value proposition.
• Proven ability to effectively influence senior-level decision-makers.
• Experience supporting strategic deals and handling common product objections.
• Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards.
• Strong communication skills to explain technical concepts to diverse audiences.
• Adaptable to working in fast-paced environments with changing priorities.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between £98,000.00-£115,500.00. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid 

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

You: 

As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai’s sales team to understand clients, prospects and partners’ business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you’ll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you’ll have the organizational skills to do all this, and be able to lead multiple RFP proposals.

Your Day to Day: 

• Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. 
• Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime.
• Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset.
• Manage (orchestrate, complete, review, submit) formal Tenders (ie, RFPs, RFIs).
• Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements.
• Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams

You Have, You Know-how, You are: 

• BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen.
• 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client’s portfolio.
• Proven experience in the Financial Services industry - Financial Crime
• Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments.
• Experience at a growth-stage Enterprise software SaaS company.
• Ability to understand and determine an enterprise's client’s needs and how Feedzai’s products might best fit through a consultative approach.
• Strong business acumen with executive presence, strong presentation skills and excellent listening skills
• Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment.
• Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude.
• Willingness to travel up to 30% - this is a remote role, with travel as required.

#LI-Remote #LI-JP1

Associate Solution Engineer 

The Role:

Neo4j is the world’s leading graph database and our Sales Engineering team are the people that help customers realize its value every day. Neo4j has proven to be the go-to data management solution in use cases such as Fraud Detection, Knowledge Graphs, Recommendation and personalisation, Risk management, Security, IT Management and Network Operations and many more.

In the Neo4j Sales Engineering team, we are technologists who enjoy working directly with customers in a variety of industries, and with a wide range of technologies and architectures. We provide engineering and architecture leadership and development for the Neo4j-based solutions our customers are building.

The responsibilities of an Associate Sales Engineer cover a variety of tasks, from assisting in the discovery of customer needs to helping transform those needs into technical designs. You will work closely with senior team members to learn how to demonstrate Neo4j technology, participate in whiteboarding sessions, and engage with technical stakeholders to understand their problems and map them to solutions.  The Associate Sales Engineer understands business terminology, thinks in technical terms and combines both sides during the entire engagement

In this role, you will develop your expertise in Graph Databases while learning how Neo4j fits within a Modern Data Architecture alongside Big Data platforms, NoSQL stores, and cloud services, and how to position other architectural components in a graph-based solution.

We are open to recent graduates or early-career candidates who can demonstrate strong foundational skills and a passion for learning, even if they do not meet every requirement listed.

What You'll Do:

• Collaborative Support: Partner with the Neo4j sales team to assist in all phases of the pre-sales process.
• Technical Positioning: Be an integral part of the Neo4j sales team, helping to persuade prospective Neo4j users of the benefits and advantages of graph database technology.
• Technical Demonstrations: Deliver product demonstrations that highlight the benefits and advantages of graph database technology.
• Prototype Development: Assist in designing and building prototype solutions and "Proof of Concepts" (POCs) that demonstrate functional power with Neo4j.
• Solution Architecture: Support the design of solution architectures that address the technical requirements of customer projects.
• Proposal Preparation: Help prepare technical solution proposals and documentation for customer engineering and management teams.
• Discovery & Qualification: Assist in technical discovery sessions to understand prospective customers' environments and needs.

What You'll Bring:

• Experience: 1–3 years of experience in a customer-facing technical role (e.g., Junior Pre-Sales, Professional Services, Support, or Technical Consulting).
• Data Fundamentals: Understanding of database technologies and data modeling concepts; experience with SQL or NoSQL is ideal.
• Software Engineering: Solid software engineering principles and proficiency in at least one programming language: Java, Python, or JavaScript.
• Problem Solving: A passion for learning new technologies and solving complex technical problems.
• Communication: Strong written and spoken English communication skills, with the ability to explain technical concepts to small groups.
• Sales Awareness: A basic understanding of the sales process and a proactive approach to keeping technical tasks on schedule.
• Adaptability: Ability to work collaboratively and independently in a remote, cross-functional organization.
• Travel: Ability and willingness to travel.

Nice to Have:

• Graph DB related experience ie Neo4j or other Property Graph or RDF platforms.
• Data Science, AI/MLData integration: ETL, Virtualisation, federation
• BI and data visualization (Tableau, Qlik, viz libraries: D3, viz.js, Linkurious...)
  
  
  

Are you the kind of person who gets excited about building systems and workflows?

Do you want to learn how modern GTM engines actually work — the tools, the data, the workflows — and then make them better?

Are you commercially hungry, technically curious, and genuinely excited about what GenAI can do for B2B marketing?

If that sounds like you, keep reading...

About us

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full‑funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter.

Trusted by leading brands across three continents, including Huel, Oh Polly, and Dyson, Fospha manages $4 billion in annual ad spend.

We're scaling fast across London, Mumbai, and Austin – and we're now looking for a GTM Engineer to join our Marketing team. You'll be responsible for building, running, and improving the activation layer that turns our marketing strategy into qualified pipeline — across ABM, outbound, inbound, events, and partner-led motions.

Ready to build something? Let's go. 🚀

The Role

As a GTM Engineer, you'll own Fospha's outbound and ABM pipeline systems — designing, running, and iterating on the workflows that turn signals into conversations. You'll work hands-on with tools like Claude, HubSpot, and our GenAI hub, and you'll be accountable for moving accounts through the funnel from MEL all the way to SQL.

You'll take full ownership of existing workflows from day one and build new ones as the role matures — including leading initial sales calls and representing Fospha at industry events. This is an ambitious, high-ownership role with a clear commission upside tied directly to the pipeline you create.

Critically, you'll be joining a company that's serious about GenAI. Fospha runs an active GenAI Hub where teams build MCP servers, experiment with Claude Code, and create internal tools that genuinely change how work gets done. We don't just talk about AI — we expect you to dive in, build things, and find new ways to make our GTM machine faster and smarter.

This role is based in our London office and is designed for someone who is early in their career but exceptionally driven — someone who wants to understand the full GTM stack and grow into a senior commercial, operations, or growth role.

Key Responsibilities

Own and architect GTM workflows - Design, build, document, and iterate on signal-based outbound systems using Apollo, HubSpot, Dripify, and AI tooling. You treat every workflow as a system to be optimised.

Translate intent signals into qualified pipeline - Monitor market signals — job changes, engagement data, events, inbound activity — and route accounts through enrichment workflows to activate them from MEL → MAL → MQL → SQL.

Build with GenAI - Actively create prompts, automations, and AI-assisted sequences that sharpen personalisation, compress cycle time, and improve conversion. You're a builder, not a button-presser.

Own pipeline metrics end-to-end - Track and report on response rates, acceptance rates, meetings booked, and pipeline influenced.

Connect Marketing to Sales with precision - Ensure the right accounts are enriched, correctly routed, and handed to Account Executives with full context — so no signal is wasted.

Experiment, document, optimise - Run structured tests on messaging, sequencing, and targeting. Document what works. Turn one-off wins into repeatable, scalable playbooks.

In addition to your core responsibilities, we expect you to be excited by the opportunity Gen AI brings and find new ways of working utilising our Gen AI hub!

What are we looking for?

We hire for potential and mindset. You should apply if you:

• Are technically curious — you love learning new tools, building workflows, and figuring out how systems connect
• Are commercially driven — you care about pipeline, revenue, and winning new business
• Are genuinely excited by GenAI — not just as a buzzword, but as something you actively use and want to build with (experience with tools like Claude, ChatGPT, Cursor, or similar is a strong signal)
• Have strong communication skills and are comfortable working across Marketing, Sales, Partnerships, and RevOps
• Are organised and data-literate — you track what works, learn from what doesn't, and iterate fast
• Want a role with real ownership and progression — this role can grow into senior positions across Growth, RevOps, GTM Strategy, or Sales

Nice to Have (But Not Essential)

• Experience with GTM or marketing automation tools (e.g. HubSpot, Apollo, Dripify, or similar)
• Exposure to ABM, outbound, or demand generation in a B2B context
• Any experience building with AI tools — personal projects, automations, scripts, or internal tools
• Internship or early experience in growth, operations, or sales

Our Values and Principles

You will be able to demonstrate examples of our core principles:

• Seek inclusion & diversity: We create an environment where everyone feels welcome, and people are encouraged to speak and be heard
• Work Hard, Work Well, Work Together: We take responsibility for making things happen, independently and together; we help colleagues in need and close loops, making sure our work is complete and has lasting impact
• Grow: We are proactive, curious and unafraid of failure
• Customer at the heart: We care about the customer, feel their pain and love building product that solves their biggest problems
• Candour with caring: We deliver candid feedback with kindness and receive it with gratitude

What we can offer you

• Competitive base salary and commission  
• Be part of one of the UK's fastest-growing scaleups, trusted by brands like Gymshark, Dyson, and Huel
• Hands-on access to modern GTM tools and an active GenAI environment where you're encouraged to build
• Work directly with experienced leaders across Marketing, Sales, RevOps, and Partnerships
• Be part of a leading global venture builder, Blenheim Chalcot
• Flexible benefits including Private Medical and Dental, gym subsidies, life assurance, and pension
• 25 days of paid holiday + your birthday off!
• Free snacks in the office
• Quarterly team socials

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

 Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

About the role:

Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry's largest compute-agnostic inference deployments.  We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators.

The team has a dual mandate: maximizing compute efficiency to serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms.

Strong candidates may also have experience with:

• High-performance, large-scale distributed systems
• Implementing and deploying machine learning systems at scale
• Load balancing, request routing, or traffic management systems
• LLM inference optimization, batching, and caching strategies
• Kubernetes and cloud infrastructure (AWS, GCP)
• Python or Rust

You may be a good fit if you:

• Have significant software engineering experience, particularly with distributed systems
• Are results-oriented, with a bias towards flexibility and impact
• Pick up slack, even if it goes outside your job description
• Want to learn more about machine learning systems and infrastructure
• Thrive in environments where technical excellence directly drives both business results and research breakthroughs
• Care about the societal impacts of your work

Representative projects across the org:

• Designing intelligent routing algorithms that optimize request distribution across thousands of accelerators
• Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads
• Building production-grade deployment pipelines for releasing new models to millions of users
• Integrating new AI accelerator platforms to maintain our hardware-agnostic competitive advantage
• Contributing to new inference features (e.g., structured sampling, prompt caching)
• Supporting inference for new model architectures
• Analyzing observability data to tune performance based on real-world production workloads
• Managing multi-region deployments and geographic routing for global customers

Deadline to apply: None. Applications will be reviewed on a rolling basis.

Your role
The primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts. You will be the crucial link that translates complex business challenges into production-ready, high-impact Agentic AI systems, driving business outcomes. FDEs will act as the company's most technically fluent business consultants and the customer's most trusted AI architects. 

What you'll do

• Business Translation and Discovery: Rapidly embed with customer stakeholders and operational leaders to deeply understand their most complex, high-stakes business problems. Translate ambiguous business objectives into clear, shippable Agentic AI-powered solutions.
• The Go-To-Market Bridge: Partner directly with our Sales, Sales Engineers, Professional Services, and Customer Success teams to serve as the deep technical authority during critical pre-sales evaluations and post-sales deployments. You don't just sell the vision; you build the capability that validates the investment.
• Product Alignment and Influence: Capture common customer pain points, successful integration patterns, and platform limitations discovered in the field. Synthesize and deliver this critical, high-value signal directly back to our core Product and Engineering teams to influence the product roadmap and accelerate feature development.
• AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data pipelines) to integrate our platform. Guide customers on production-grade Agentic bot builds and integration to custom data connectors, orchestration logic, and full-stack systems that bring AI to life.
• Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements. Author multi-step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework.

Skills you'll bring

• 4+ years of experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Technical Consulting, high-touch Sales Engineering, Solutions Architecture, or technical consulting for SaaS/AI products.
• Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks. Proficiency in Python, Go, JS/TS, plus hands-on experience with LLM frameworks.
• Unrivaled Business Acumen: The ability to simplify technical complexity and communicate clear trade-offs, value propositions, and project plans to both a core engineering team and a non-technical C-suite executive.
• You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results for the customer, often working under tight timelines.
• Contributor to a dynamic team culture, focused on high-growth industry innovation, team collaboration, customer success, and having fun!

Spaulding Ridge is an advisory and IT implementation firm. We help global organisations get financial clarity into the complex, daily sales and operational decisions that impact profitable revenue generation, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values are our relationships with our clients, business partners, team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

We are looking for a Data Engineer to join our excellent Data Solutions team in London.

We implement data analytics platforms for our customers based on the Modern Data Stack approach, leveraging tools like Workato/Boomi, Snowflake/BigQuery/Microsoft Fabric/Databricks, dbt and Sigma/Omni/Looker. We are a Consulting Partner of those technologies, so we are in close contact with their Sales and Solutions teams to support customers in testing, implementing and adopting those tools.

Our clients range from the hottest scale-ups in Europe to famous public enterprise companies.

The role

• Model data as an Analytics Engineer in tools like dbt to create business logic from raw data.
• Assess clients' data infrastructure, identify improvements, and propose creative solutions and designs to tackle their challenges.
• Evaluate and design several data model pipelines for specific use cases and deliver technical presentations.
• Understand and manage modern Data Warehouses like BigQuery and Snowflake (schema structures, access control, performance, costs).
• Manage data ingestion through managed ELT tools like Workato, Boomi, and Fivetran as a first approach to data integration; custom data pipelines deployment based on cloud services is a plus.
• Get certified in our core technologies if you aren’t yet, mainly Snowflake SnowPro Core, Google Cloud Professional Data Engineer, and/or dbt Certified Developer.
• Deliver training, technical presentations, and co-development sessions with customers to help them implement a Data Stack.
• Participate in pre-sales conversations with prospective clients to define the scope and estimate the work for the project.
• Stay up-to-date to help customers prepare for using new features. Learn new tools at the advanced level and help customers do the same.
• Think beyond the task at hand; understand how our customers define their own success with the tool and help them work toward that goal.
• Share your knowledge, support the internal team, and learn from your peers on internal office hours and individual sessions.

You have

• Relevant experience modelling data, manipulating datasets, managing data warehouses, and high proficiency in SQL.
• Programming experience, ideally in Python, but other languages considered.
• Experience with any Cloud Provider (Azure and GCP preferred) and their respective data services.
• Experience with Git, CI/CD, and Infrastructure as code (like Terraform).
• Knowledge of any BI tool such as Omni, Sigma, Looker, PoweBI, etc.
• Self-motivation to study, discover new products and technologies in the data landscape.
• Ability to speak and write in English (fluently). The vast majority of our projects are delivered in English.
• Experience in delivering technical presentations.

#LI-DR1

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. 
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges.
• Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. 
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally. 

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment.
• Passion to take on ownership and drive change in a constantly evolving environment. 
• Superior verbal and written communication skills in English.
• Ability to travel per business needs.

Preferred qualifications

• Prior experience in consulting.
• Experience at a growth stage internet/software company.

About the Role

This role reports to the EMEA lead of the Veeam Data Cloud M365 business and will partner closely with the Enterprise & Commercial Field sellers in across UK & Ireland to drive world-class sales experiences for customers. By partnering with the Veeam Field sellers and the Veeam Data Cloud M365 specialist, Veeam will deliver the best and most value-add sales experience for customers, helping them define the best data protection and resiliency plan possible. This role will also be deeply connected with Microsoft to leverage the Veeam + Microsoft partnership to drive co-sell.

This role is accountable to meet sales and growth goals for the M365 data protection business for UK & Ireland. The role is expected to be an expert in Veeam's Data Cloud M365 products and augment Field pursuit teams to increase win rates, deal size and accelerate sales cycles. This role will carry a quota focused on Veeam Data Cloud M365 and be expected to drive sales cycles for opportunities above $100k ARR. This role will also be teamed with a solution engineer focused on the Veeam Data Cloud M365 business. The sales specialist will focus on winning the customer decision and proving value, and the specialist solution engineer will focus on winning the technical decision.

This role will be responsible for building and maintaining a plan to exceed plan, delivering a weekly deal-based forecasts, being an expert in compete plays in the M365 data protection space against Veeam’s top competitors and building great value-add and ROI scenarios for customers to win the customer decision. Deal commercial management will depend on if it is a multi-product opportunity where the Veeam TM will own the end-to-end business.

What You’ll Do

• Ensure sales fundamentals are met across the Veeam Data Cloud M365 business (e.g., pipe coverage, deal updates, etc.)
• Collaborate on a daily business with his/her territory’s AEs to ensure great account-level partnering
• Prepare and lead customer meetings on Veeam Data Cloud M365 to advance sales opportunities
• Develop and execute the Veeam Data Cloud M365 close plan to exceed historical close rates
• Coordinate the Veeam Data Cloud M365 solution engineer engagement with the
• Own the co-sell process with Microsoft in his/her territory and hit regional co-sell goals
• Provide weekly product-specific forecast updates for his/her territory
• Ensure top deals are on-track with the right Field + Specialist pursuit team engaged
• Identify repeatable sales tactics that increase win rates and help build a “win formula”

What You’ll Bring

• At least 10+ years in software sales, and proven capability to engage at the customer exec level, and at least 15+ years of total work experience
• Proven track record of hitting / exceeding sales goals
• Proven capability in Enterprise software sales, and ideally in the data protection, data management or M365
• Proven capability of working in a Specialist + Field sales model
• Proven capability of working in a partner-driven GTM
• Ability to work cross-functionally with Sales, Renewals and Field Marketing
• Strong team player / coach mentality – expect to be personally engaged in opportunities
• Excellent written and presentation skills for both external and internal audiences
• Be able to travel up to 50% of time

What You’ll Get 

• 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and vision insurance with dependent enrolment
• Life insurance with enhanced coverage and global 24/7 protection
• Income protection after 26 weeks, covering a portion of salary
• Defined contribution pension plan with employer match
• Worldwide travel insurance for business and leisure, with option to enroll dependents
• Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the United Kingdom, Veeam reserves the right to decline the application for this position.

#LI-AF1

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

About the role:

We are looking for an experienced Compliance Product Support Engineer to join our Global Technical Support organisation. This role is designed for a technical leader who thrives on solving the most challenging escalations at the intersection of regulatory law, IOT systems, and data integrity.

Our customers rely on Samsara to comply with the workplace safety requirements established by the Department of Transportation (DoT/FMCSA) to help create a safer work environment for drivers, and make it easier and faster to accurately track, manage, and share records of duty status (RODS) data. You will serve as the primary technical authority for the software components associated with the ELD compliance product. You are the critical bridge between our customers, field teams, and R&D, ensuring that our product maintains 100% accuracy in recording Hours of Service (HOS) and Records of Duty Status (RODS).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energised by our opportunity: The vision we have to digitise large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Serve as the final escalation point for intricate ELD compliance product for post-sales customers.
• Own the end-to-end lifecycle of complex product issues, coordinating Possible issues and Jira tickets with R&D to drive timely fixes and clear stakeholder visibility.
• Analyse device telemetry and fleet-level patterns using internal tools, translating raw data and logs into clear, actionable technical narratives.
• Provide technical support for audits & inspections in collaboration with our Escalations, Product and Legal teams
• Drive continuous product improvement by leading post-mortem analyses to identify root causes, systemic issues, key learnings, and actionable trends.
• Collaborate with Support and R&D teams to resolve customer issues and escalations, using support trend analysis to develop superior customer solutions.
• Lead technical feedback for new products to ensure supportability and ease of customer understanding.
• Define success criteria, validation plans, and operational runbooks for new feature launches, ensuring global support team readiness.
• Develop or contribute to internal tools to significantly accelerate ticket resolution and trend analysis.
• Elevate the organisation's technical expertise by providing technical coaching and conducting case reviews for support engineers.

Minimum requirements for the role:

• B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical field.
• 6+ years of experience in technical support, field engineering, or systems engineering, specifically with distributed, hardware-integrated products.
• Familiarity with ELD related rules and regulations.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak at technical and conversational levels.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Demonstrated strong resourcefulness, creativity, and problem-solving skills.
• Adaptability and ability to thrive in a fast-paced, dynamic work environment.
• Experience in direct customer interaction, incident response, and participation in a rotational after-hours/on-call support cadence is essential. 

An ideal candidate also has:

• Experience with fleet regulatory requirements for compliance.
• Experience in Telematics industry is a plus.
• Data Analysis skills; Python, SQL and Tableau.