As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role performs a range of strategically essential activities - here are a few of them:

• Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them.
• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.
• Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.
• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.
• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.

Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.

Who You Are

• 10+ years of commercial account management experience 
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans
• Strong grasp of industry trends and competitive landscape
• Hands-on experience in negotiating contracts, pricing models and renewals
• Extensive knowledge in fintech, banking, payments and money movement

Key Skills And Competencies

• Proven experience growing and scaling strategic or enterprise accounts 
• Proven track record of managing global customers with multi-region stakeholders
• Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs
• Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organisation
• Experience leading business reviews and using data-driven strategies to make informed decisions
• Experience in Acquiring, Card Issuing or Processing.

Nice-To-Haves

• BNPL experience

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the GTM Issuing and Treasury for Platforms team. Our team is responsible for addressing the technical and architectural nuances of the Issuing, Issuer Processing, and Treasury for Platform Products. We help Stripe increase the GDP of the internet by enabling our EMEA users to launch and scale card programs in an efficient and repeatable manner.

What you’ll do

As a Program Manager, you will bring operational leverage to the team by working directly with users to onboard and manage their Issuing programs. You will partner with sales and support teams to scale Issuing while collaborating with Product Management and Engineering to action user feedback and improve our product. Success in this role means providing significant operational leverage across the entire lifecycle, from initial onboarding to growing large-scale platforms.

Responsibilities

• Monitor and oversee regional activation, providing regular reporting on inflight activations, launch dates, and blockers
• Act as the primary escalation point and strategic lead for complex Issuing implementations, ensuring we always put "Users First"
• Partner with Product, Field Deployment Engineers, and Professional Services to build dedicated Issuing squads
• Translate complex user requirements into actionable product and implementation roadmaps
• Audit deal architectures to provide architectural guardrails, specifically around platform and product interoperability
• Codify the "Issuing Playbook" in partnership with Product Management to support new card and account use cases
• Raise clear escalations and provide transparent reporting to leadership on milestone risks and ecosystem health

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in card issuing program or project management within technical and regulatory domains
• Deep knowledge and expertise in the card ecosystem, value chain, and requirements of Visa and MasterCard
• Strong cross-functional communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Experience working directly with customers ranging from ambitious startups to large enterprises
• Proven ability to align a broad set of stakeholders via strong written and verbal communication

Preferred qualifications

• Experience in Stablecoin card issuing
• Hands-on experience with embedded bank accounts and non-card payment rails
• Experience with fintech products, Issuer processing, and card program management
• Proven experience in organizational building or restructuring while maintaining a high bar for user experience

Your Role

We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.

As a Product Design Manager, You’ll

Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.

Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.

Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.

Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.

Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.

Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.

Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.

Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.

Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.

Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.

Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.

Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.

Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.

Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.

Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.

Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.

Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.

AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.

Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.

Nice-to-Haves

• Direct experience in professional sports - either designing for sports organisations or working within one.
• Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
• Multi-product or cross-platform design experience at scale.

What Success Looks Like

In your first year, you’ll have:

• Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
• Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
• Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
• Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
• Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
• Delivered consistently against UXQ quality, with measurable accessibility improvements
• Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Experienced Deep Learning Engineer for Game Technology

We are looking for a machine learning engineer with a solid understanding of low-level systems programming. If you are as comfortable in the memory view of your debugger as you are with training networks to solve problems, we would love to hear from you.

This role could suit an experienced embedded/games industry programmer with a passion for Machine Learning, or an accomplished Machine Learning/Vision programmer with a good understanding of computer architecture and performance.

About the Advanced Technology Group

The Advanced Technology Group (ATG) is a part of Foundational Systems and Experiences Engineering (FSEE) within the Platform Business Group. Established over 20 years ago as part of PlayStation’s first party game development studios, ATG's focus has always been to help game developers to get the most out of PlayStation hardware, and this is still true today. The majority of the group holds responsibility for a large part of the GPU software stack used by all PlayStation games, which allows us to collaborate with engineering teams worldwide, from third party game developers to hardware vendors, to deliver key platform technologies.

You will be part of a small creative team within ATG, tackling problems centred around computer vision and machine learning. Examples of projects include a novel facial performance capture system used to produce assets for AAA games, and building a general purpose solution for on-console inference.

The Role

You will be expected to develop innovative ML solutions for deployment in games and in the development pipeline. This also involves making technology choices, prototype solutions and bringing them to production.

Some of these systems are expected to run on millions of PlayStations in people’s homes, making high run-time performance crucial. You should stay up to date with the competition and the industry’s latest advances and academic developments. The role also involves close collaboration with our other teams in Europe, the U.S and Japan, as well as technical communication of the ideas and solutions developed.

The Essential Requirements

• Experience with modern Deep Learning and Pytorch: You will be expected to make decisions about data and architectures, to implement pipelines for training and validation and to develop and deploy models in production.

• Experience with production-facing software development and strong debugging skills. This also requires demonstrating applied engineering skills through a shipped ML network or personal project.

• Understanding of 3D maths/geometry: Including multiple-view geometry and 3D mesh representations.

Nice-to-have

• Experience with Graphics and/or Game Engines

• Experience with Computer Vision

Benefits

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Job Title: Director of Product Management 

Location: Remote 

Company: PlayStation Studios 

As the Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities. 

Responsibilities

• Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities and successfully launch and manage live service titles. 
• Engage with game teams on everything from high-level product and commercial strategy to evaluating design specs and mockups, with a focus on product prioritization and roadmaps. 
• Identify opportunities for product performance growth for various titles, influence key stakeholders, and drive initiatives to a successful outcome through strong relationships. 
• Develop and share best practices to help game studios stand up and evolve their processes and capabilities. 
• Define product strategy frameworks and standards for live service titles, tailoring approaches to the needs of individual games and studios. 
• Define and evolve core KPIs in partnership with other publishing resources (analytics, research, marketing, etc), ensuring consistent measurement and actionable insights across titles. 
• Establish and evolve live service operating rhythms (goal setting, performance reviews, experimentation, roadmap planning, decision trees) across titles. 
• Partner with finance and forecasting teams to refine revenue models, ensuring assumptions align with product strategy and core KPIs. 
• Manage, develop, and grow a small team of product management and live service design talent, leading and inspiring a highly skilled team. 
• Connect development teams across PlayStation studios to the latest competitive research, analyze industry trends, and define best practices. 
• Function as a conduit between multiple studios to foster knowledge sharing and deeper collaboration. 
• Help define the processes and methodologies used centrally to level up our product management craft and improve the way we build and operate live service games. 

Qualifications & Skills

• Strong experience in product management and/or live service design focused on feature development and live operations. 
• Proven track record working in complex, matrixed development/publishing organizations to deliver outsized results on successful live games. 
• Seasoned people leader with an ability to manage, lead and inspire a highly skilled team. 
• Demonstrated track record of success driving initiatives that positively impact core KPIs. 
• Expert data fluency and track record of partnering with analytics, research, and insights groups. 
• Experience with game economy and/or monetization modeling and experience with analytical tools (e.g. Looker, Tableau, etc.). 
• Diverse development experience spanning different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.). 
• Expert ability to connect creative vision, analytics, and business goals – turning data into actionable product and design decisions. 
• Deep understanding of industry trends and the competitive landscape, including player motivations and audience segments across genres. 
• Ability to understand, conceptualize, and improve the design of game systems, features, and mechanics, providing recommendations to shape the direction of the product. 
• Experience working across products at different development stages (incubation, live operations, etc.). 
• Strong business and financial acumen, with experience driving revenue forecasting and KPI frameworks for live service products. 
• Experience working with publishing partners (marketing, release management, store, etc.). 
• Experience partnering with leadership/executives at a studio and publishing level. 

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Pay Transparency 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.  Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Privacy Policy

About the role

We’re looking for a strategic finance leader to join Reddit’s International Strategic Finance team, acting as a core partner to International Sales leadership across LCS, Mid-Market, SMB, and Channel Partnerships to drive growth, planning, and execution.

This is not a FP&A or reporting role. 

You will sit at the center of how our international business scales, owning key parts of the P&L, shaping investment decisions, and bringing clarity in a fast growing, high ambiguity environment. You’ll be expected to move beyond analysis and into decision making and influence: not just explaining what happened, but helping determine what we should do next.

You will operate as the second International Strategic Finance hire, helping build systems and discipline to scale the business globally while acting as a key voice in driving profitable growth.

What you’ll do

• Act as a financial steward for the business, ensuring profitability is embedded in all decisions while supporting continued growth
• Evaluate trade offs across revenue, cost, and investment with a focus on long term value
• Work with stakeholders to ensure growth initiatives are both scalable and economically sound
• Partner directly with International Sales leadership to:
• Diagnose performance drivers
• Influence investment and resource allocation decisions
• Lead forecasting for key segments, ensuring clear linkage between pipeline, productivity, and revenue
• Build and institutionalize P&L performance management, including KPI review cadences
• Translate complex data into clear recommendations for senior stakeholders
• Partner cross functionally across Finance, RevOps, Product, Marketing, and Accounting
• Some travel may be required (US / Amsterdam) as the team and business continue to scale.

About you

• 5–8+ years of experience in:
• Strategic Finance / FP&A (preferably SaaS or tech)
• Investment banking (TMT preferred)
• Private equity or growth equity, ideally with exposure to portfolio companies or operating environments
• Consulting or deals with exposure to operating businesses
• P&L fluent with a clear focus on driving profitable growth:
• You understand how businesses make money and evaluate trade-offs across growth, cost, and investment
• You act as the voice of financial discipline in the room
• Analysis is second nature:
• You move quickly from data to insight
• You anticipate key questions and shape analysis to drive decisions
• You use data to challenge thinking and improve outcomes
• Comfortable operating in ambiguity; you structure problems and move forward without perfect inputs
• Strong modeling skills (Excel/Sheets) and SQL familiarity
• Strong communicator with a high ownership mindset

How you work

• You don’t want to report on the business, you want to shape it 
• You naturally think in “ what should we do” instead of “what happened” 
• You challenge stakeholders and ensure alignment on the right decisions
• You operate with intensity, curiosity, and a bias toward action

Why this role is exciting

• True operator and builder 
• You’ll be the second international Strategic Finance hire
• International is one of Reddit’s fastest growing, highest priority focus areas.
• Your work will directly influence how the business scales and where we invest
• You’ll touch forecasting, strategy, operations, and performance and see your work show up in real outcomes.

Benefits UK:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Group Personal Pension Scheme with Employer match
• Private Medical and Dental Scheme
• Income Replacement Programs
• Bike to Work scheme
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Available Locations: London (hybrid), the Netherlands (remote), Paris, or Munich

About the Role

Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.

As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.

You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.

This role is ideal for engineers who want to:

• Stay deeply technical
• Work on real production systems
• Influence product direction
• Build long-term partnerships with world-class engineering teams

Responsibilities

• Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
• Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
• Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
• Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
• Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
• Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
• Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
• Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
• On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.

Requirements

• Proven Engineering Pedigree: 5+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
• Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
• Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
• Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
• AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
• Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
• Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
• High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
• Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
• Fluency in Hebrew and English

Nice to Have

• Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
• Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
• A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.

Role

Reporting to our Integrated Marketing, Director we are looking for an EMEA Campaign Operations Manager with experience in strategic AI & Automation. This role leads the transformation of EMEA Marketing & your goal is to move the region away from manual execution and toward an "Agentic Workflow" model—where tools work together autonomously, AI is embedded in every step of the funnel and our time-to-market is measured in hours, not weeks.

Key Responsibilities:

• AI Transformation: Lead the regional shift by embedding AI and agentic workflows into everyday marketing tasks to augment team productivity.
• Workflow Automation: Architect and automate end-to-end campaign processes and tool integrations to eliminate manual friction and data silos.
• Process Optimisation: Audit, optimise and document scalable execution playbooks to significantly accelerate our regional speed-to-market.
• Data-Centric Analysis: Crunch complex numerical data sets to identify performance trends, automate real-time reporting and provide actionable ROI insights.
• Change Leadership: Act as a strategic change agent, driving the transition from manual execution to a high-efficiency, automated marketing engine.

What We’re Looking For (Minimum Qualifications)

• Experience: 5+ years in Marketing Campaign Operations, with a proven portfolio of "before and after" process transformations.
• AI Literacy: You don't just use ChatGPT; you understand how to integrate AI APIs into workflows and stay ahead of the "84% automation" curve predicted for 2026.
• Tech Mastery: Deep expertise in Salesforce and Marketo is required. Experience with data visualisation (Tableau/PowerBI) and automation platforms is a major plus.
• Data Fluency: Highly analytical with a "data-first" mindset; you are comfortable crunching complex numerical datasets to identify performance trends, ensure data integrity and provide actionable ROI insights.
• Intent-Based Orchestration: Proven experience building automated email workflows triggered by high-intent signals (e.g., 6sense) to deliver hyper-personalised outreach that responds to buyer behavior in real-time.
• Change Management: You are comfortable "driving change" and can persuade stakeholders to adopt new, faster ways of working even when it feels uncomfortable.

What Will Make You Stand Out (Preferred Qualifications)

• Domain Knowledge: In-depth knowledge of Enterprise Sales within the security or networking sectors.

• Innovation: Proficiency in leveraging AI tools, AI-driven processes, and cloud alliances to optimize marketing efforts.

• Education: BA with a focus on Marketing or Strategy.

#LI-TR3

#LI-Hybrid

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are seeking a Site Reliability Engineer (SRE) to join our ETF Market Making desk. You will own the reliability and operational automation of a trading platform - ensuring it remains fast, stable, and scalable as we expand to new venues and products.

This is a desk-embedded role, not a central platform team. Your work has a direct, measurable impact on trading P&L. You will sit alongside traders, researchers, and developers, with full visibility into how your systems affect the business.

Your Future Role within QRT

• Build and own observability, deployment, and incident response for the ETF trading platform
• Design and implement development tooling and platform infrastructure to improve reliability and developer productivity
• Manage system deployments, upgrades, and migrations
• Automate exchange go-live operations, data pipelines, and desk workflows - leveraging AI tooling
• Coordinate across exchange connectivity, quant platform, and risk teams as new venues are onboarded

Your Present Skill Set

• 5+ years in production SRE or platform engineering in a latency-sensitive or financial environment
• Deep expertise in Linux systems, cloud, and infrastructure-as-code
• Experience with monitoring stacks and CI/CD pipelines
• Proficiency with AI and agentic coding tools to accelerate workflows
• Strong Python and Bash scripting for automation and tooling
• Excellent cross-team communication skills
• Proven ability to work in a fast-paced, dynamic environment
• Problem-solving mindset with a focus on automation
• Prior experience in the finance industry is preferred but not required

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees to achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.

You will join the Security team, responsible for protecting systems, data, and access across the organisation. The team works closely with application owners, IT Engineering, HR, and Security stakeholders to design and operate secure, automated identity and access management processes across enterprise platforms.

Your Future Role within QRT

• Identity Lifecycle Management
  • Design, implement, and maintain automated processes for user provisioning, modification, and deprovisioning.
  • Ensure alignment between identity lifecycle policies and organisational access control requirements.
  • Integrate IAM solutions with HR systems, directories, cloud platforms, and enterprise applications.
  • Drive automation to eliminate manual identity and access management processes.
• Application Integration & Identity Engineering
  • Design, develop, and maintain custom identity integrations, including SCIM 2.0 provisioning bridges.
  • Build and maintain connectors between IAM platforms and enterprise applications (cloud and on premises).
  • Engineer integration solutions for applications that do not natively support modern identity standards (SCIM, SAML, OIDC, REST APIs).
  • Facilitate redesign or refactoring of legacy or non-integrated applications to enable automated lifecycle management.
  • Develop middleware, APIs, or automation services to ensure secure identity data exchange.
  • Contribute to application architecture discussions to ensure identity and access integration requirements are embedded by design.
  • Troubleshoot and optimise identity integrations across the enterprise.
• IAM Platform & Tooling Management
  • Configure, maintain, and enhance IAM platforms (SailPoint ISC).
  • Develop custom rules, workflows, connectors, and extensions within the IAM platform.
  • Monitor platform performance and proactively resolve system issues.
  • Collaborate with vendors and internal engineering teams to optimise IAM capabilities.
• Security and Risk Management
  • Support risk assessments related to identity governance and application access.
  • Contribute to identity management policies, standards, and architectural guidelines.
  • Respond to identity-related incidents and support root cause analysis.
  • Ensure secure coding and integration practices are followed across identity engineering work.
• Continuous Improvement & Innovation
  • Stay informed on industry trends, identity standards, and emerging IAM technologies.
  • Recommend enhancements to improve governance maturity and reduce operational overhead.
  • Participate in cross-functional engineering initiatives to expand identity automation capabilities.
  • Promote identity-as-code and infrastructure-as-code approaches where appropriate.

Your Present Skillset

• Bachelor’s degree in computer science, Information Security, Software Engineering, or related field.
• 5+ years of experience in IAM Engineering or Application Integration Engineering.
• Strong software engineering background with experience building production-grade integrations.
• Hands-on experience with IAM platforms such as SailPoint (IIQ or ISC) or similar.
• Proven experience developing SCIM 2.0 integrations and custom provisioning connectors.
• Strong experience working with REST APIs, JSON, OAuth2, SAML, OIDC, and modern authentication protocols.Experience integrating identity solutions with cloud and on-prem enterprise applications.
• Experience redesigning or enabling identity integration for non-integrated or legacy applications.
• Strong scripting and automation skills (e.g., Python, PowerShell).
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Solid understanding of RBAC, ABAC, SSO, MFA, and directory services (AD/Azure AD).
• Familiarity with security and compliance standards (ISO 27001, SOX, GDPR).
• Excellent problem-solving, analytical, and communication skills.

• Preferred

  • Experience contributing to application codebases to enable identity integration.
  • Experience building middleware or identity proxy services.
  • Knowledge of containerisation (Docker/Kubernetes) and cloud-native integration patterns.
  • Exposure to DevSecOps practices.
  • Financial services industry experience.
  • CISSP, CISM, or equivalent security certification.
  • IAM-specific certifications (e.g., CIAM, SailPoint Certified Implementation Engineer).
  • SailPoint certifications (IIQ or ISC).

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. 

Your future role within QRT

QRT is hiring a Senior Product Security Engineer to protect diverse tech systems across cloud, business apps, and core infrastructure. In this role, you’ll drive automated security processes, influence architecture, and lead strategic security projects. Working closely with IT, cloud, and engineering teams, you'll implement security solutions for low-latency systems and multi-cloud platforms, including AWS, Azure, and Alibaba Cloud. You'll also secure hybrid infrastructures across Python, C++, and Kotlin/Java environments, ensuring robust protection that supports QRT’s high-speed, data-driven operations.

• Support the implementation of security controls and processes for product security, focusing on a broad range of systems, including core trading infrastructure, cloud services, and business applications across both Windows and Linux environments.
• Collaborate with engineering and product teams to integrate security into product design and development, applying your experience in securing large-scale software systems in a fast-moving environment.
• Contribute to the development and maintenance of a secure software development lifecycle (SDLC) with a focus on secure coding practices in languages like Python, C++, Rust, Go and Kotlin/Java.
• Conduct threat modeling, vulnerability assessments and security code reviews across different platforms, ensuring security is embedded at every stage of the development lifecycle.
• Provide mentorship, guidance, and training on security best practices and secure development processes to engineering teams working in mixed cloud and operating systems environments.
• Perform vendor security reviews to assess third-party security practices and ensure compliance with QRT’s standards.
• Integration of security scanning tools (SAST, DAST, etc.) into CI/CD pipelines and runtime environments to ensure continuous security monitoring and threat detection across Alibaba Cloud, AWS, Azure, and on-prem systems.
• Proactively identify security risks and develop strategies for risk mitigation in a fast-paced high-stakes environment.

Your present skillset

• At least 7 years of experience in product security or similar roles with significant practical experience in securing software development at scale.
• Proven record of accomplishment in secure coding practices and development experience in development languages such as Python, C++, Rust, Go and Kotlin/Java.
• Strong technical background in software development, system architecture and security tools.
• Strong understanding of security principles, techniques and technologies related to software and product security, cloud platforms and business applications. Knowledge of low-latency financial systems would be an advantage.
• Experience working with and securing both Windows and Linux-based systems.
• Extensive experience with one or more cloud platforms such as AWS, Microsoft Azure and Alibaba Cloud used in a hybrid environment.
• In-depth knowledge of threat modeling, risk assessment and development of mitigation strategies for large-scale, complex systems in a fast-paced environment.
• Experience integrating security scanning tools into CI/CD pipelines and runtime environments.
• Experience conducting vendor security reviews and managing third-party security assessments.
• Excellent leadership, problem-solving, communication and adaptability skills, suited for a senior-level position in a fast-paced environment.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance. 

Job Description

As a Network Operations Manager, you will be a key pillar, focused on ensuring strong alignment with global card scheme requirements and supporting the continuous improvement of our payment operations. This role is designed for a subject matter expert who can navigate the sophisticated landscape of Visa and Mastercard regulations to support our merchants' international growth.

You will be instrumental in maintaining the integrity of our payment ecosystem. Your focus will be on refining our internal compliance frameworks and ensuring that our operational processes evolve in lockstep with scheme mandates. This is a high-impact role that combines technical rulebook mastery with strategic risk management, ensuring Mangopay remains a gold-standard partner for complex platforms.

Roles & Responsibilities:

Ecosystem Health & Scheme Alignment

• Program Optimization: Provide senior oversight for established scheme programs including established Visa and Mastercard monitoring and compliance programs, ensuring ongoing alignment with global standards.
• Strategic Remediation: Coordinate with cross-functional teams to coordinate internal remediation activities in response to scheme requirements, ensuring that portfolio health remains within scheme-defined performance buffers.
• Regulatory Intelligence: Maintain a comprehensive roadmap of scheme bulletins and mandates. Act as the internal partner and advisor for Legal and Product teams to ensure Mangopay’s infrastructure supports the latest industry requirements.

Advanced Dispute & Portfolio Advisory

• Dispute Framework Management: Oversee the technical application of VCR and Mastercard dispute rules, identifying opportunities to improve representation success rates across the network, support internal teams in improving dispute handling and representingment quality.
• Merchant Success Coaching: Provide high-level guidance on representment evidence and dispute mitigation for our most complex merchant partners.
• Risk Trend Analysis: Monitor and report on Monitor and report on key scheme performance metrics, identifying emerging trends and implementing proactive strategies to maintain excellence in portfolio performance.

Operational Excellence & Reporting

• Scheme Correspondence: Draft and manage formal communications with card schemes, ensuring all responses and submissions reflect Mangopay’s commitment to network integrity.
• Internal Capability Building: Act as a mentor and SME for Underwriting and Risk teams, ensuring that scheme compliance "by design" is embedded in our merchant lifecycle.
• Policy / Procedure Alignment: Interpret scheme rule changes and translate them into revised internal  policies and procedures
• Audit Governance: Manage internal records and audit trails for all scheme-related submissions, ensuring Mangopay is always prepared for external reviews or scheme assessments.

Experience

You are recognised for:

• 5+ years of experience in payment operations, scheme compliance, and/or network management within a high-growth Fintech, Acquirer, or major Scheme.
• In-depth Rulebook Knowledge: A proven track record of interpreting and applying Visa and Mastercard rules in a commercial environment.
• Analytical Sophistication: Ability to use data to tell a story and drive operational change. Proficiency in SQL and Snowflake is highly advantageous.
• Communication Mastery: Exceptional drafting skills for formal compliance correspondence and the ability to simplify complex regulations for non-technical stakeholders.
• Strategic Mindset: Experience managing high-stakes compliance programs and navigating the balance between commercial growth and risk mitigation.

Additional Information

• Stage 1: HR Talent Team interview
• Stage 2: Technical Interviews with Subject Matter Experts (Deep dive into Scheme Rules)
• Stage 3: Case study / practical assessment (Strategic compliance scenario)

Role Overview

The Information Security Analyst will support a wide range of information security, vendor management, procurement, audit, and technical security activities across the business. The role involves working closely with teams such as Legal, Procurement, IT, and Engineering to ensure security best practices are embedded in company processes and supplier relationships.

This position would suit someone with experience in roles such as IT Helpdesk, IT Operations, Risk & Compliance, Internal Audit, or Security Operations who is looking to develop a career in Information Security.

Key Responsibilities:

Commercial Support

• Assist with RFP responses and client security questionnaires.
• Support client annual security audits and due diligence requests.
• Respond to internal and external queries relating to information security controls.
• Review and interpret security-related contractual clauses, including data protection, data retention, and audit requirements.

Procurement & Supplier Due Diligence

• Support the supplier security due diligence process for new vendors.
• Participate in procurement and supplier onboarding discussions.
• Collaborate with teams to ensure suppliers meet company security standards.

Vendor Risk Management

• Maintain annual vendor due diligence reviews and documentation.
• Track supplier inventories and criticality ratings.
• Monitor performance and risk indicators for key suppliers (SLA breaches, downtime, incidents, and news).
• Support projects such as fourth-party risk assessments and information gathering.
• Monitor scope changes in vendor products and services as they become available.
• Work closely with Legal, IT, and Security teams on emerging topics such as AI usage and third-party tools.

IT & Technical Security

• Work with IT and Security teams to research new technologies and integrations.
• Support technical security initiatives and projects.
• Conduct data flow mapping and architecture documentation.
• Assist in evaluating system integrations (for example applications connected to CRM platforms).
  
  

Audit & Compliance

• Support ongoing security and compliance programmes including ISO/IEC 27001 and SOC 2.
• Assist with internal audit activities and control checks.
• Help maintain documentation and evidence required for audits and certifications.

Required Skills:

• Experience working with similar roles, ideally in IT support, security operations, compliance, or internal audit.
• Good understanding of core IT and security concepts such as:
  
  
• Endpoint management
• Identity and access management
• APIs and integrations
  
  
• Ability to work across multiple teams and communicate effectively with both technical and non-technical stakeholders.
• Strong organisational skills and ability to manage projects and documentation.
• Comfortable handling both operational tasks and more complex security projects.
• Ability to build strong internal relationships and collaborate across departments.
• Pragmatic and solution-oriented approach to information security.
• Experience working with or evaluating AI tools and products

Candidates should ideally have:

• A relevant qualification in Information Security, IT, Cybersecurity, or Computer Science, or
• Relevant professional certifications (or working toward them), such as:
• ISO 27001 Lead Implementer / Lead Auditor
• CISA or similar
• Equivalent hands-on experience in IT, security, or audit roles will also be considered.

Nice to Have:

• Experience with security audits or compliance frameworks such as ISO 27001, SOC 2, FedRAMP & ISO 42001
• Familiarity with ticketing or workflow tools such as Jira.
• Exposure to vendor risk management or supplier due diligence.

Benefits:

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Comprehensive Private Health Insurance through Advancecare
• Work from anywhere policy up to 90 days during the year
• Team events across the year, from board games in the office to a team building in a different location

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

**We are open to this being fixed-term employment or day rate contract. The project is for 6 months.**

About the role

The Business Analyst role will support optimisation of our Workday platform and delivery of Workday's Advanced Compensation module through improved processes, configuration, and governance across HR, Reward, and technical teams.

This is a 6-month fixed-term contract reporting into our HR Master Data Lead. The role can be performed remotely or in one of our office locations (hybrid options available).

Key Responsibilities

• Supporting Workday optimisation initiatives, identifying opportunities to streamline functionality and improve user experience.
• Facilitating workshops, process mapping, and requirements gathering with HR, Reward and business stakeholders.
• Translating business requirements into Workday functional specifications, user stories, and acceptance criteria.
• Implementing automated solutions that resolve or reduce manual processes and align with Workday best practice.
• Supporting the creation, embedding and maintenance of HR data governance, including data definitions, controls, data quality frameworks and change governance.
• Developing and maintaining process documentation, including process flows, SOPs, configuration guides and change logs.
• Supporting UAT planning and execution, including test script creation and defect management.

About you

• Proven hands‑on experience with Workday HCM, including configuration, tenant review and troubleshooting.
• Experience implementing or enhancing Workday Advanced Compensation module (merit, bonus, stock).
• Strong capability in process improvement and understanding end‑to‑end HR process flows.
• Skilled at working with technical teams to ensure accurate configuration, integration and reporting outcomes.
• Understanding of HR processes, including Core HR, Talent, Compensation and data governance.
• Ability to translate business needs into clear functional specifications.
• Strong documentation, analytical and problem‑solving skills.

What Success Looks Like

• Optimised Workday processes that deliver a smoother, more intuitive experience for HR and the business.
• Well defined, clearly articulated requirements and documentation that support high‑quality system changes.
• A successful rollout of Advanced Compensation, with engaged stakeholders and minimal defects.
• Strong governance in place, with clear data definitions, quality controls and change processes.
• HR teams confident in new processes and functionality due to effective training and knowledge transfer.
• Continuous improvement embedded, with feedback loops that drive ongoing Workday enhancements.

About Inizio

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-HYBRID

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

**We are open to this being fixed-term employment or day rate contract. The project is for 6 months.**

About the role

The Business Analyst role will support optimisation of our Workday platform and delivery of Workday's Advanced Compensation module through improved processes, configuration, and governance across HR, Reward, and technical teams.

This is a 6-month project reporting into our HR Master Data Lead. The role can be performed remotely or in one of our office locations (hybrid options available).

Key Responsibilities

• Supporting Workday optimisation initiatives, identifying opportunities to streamline functionality and improve user experience.
• Facilitating workshops, process mapping, and requirements gathering with HR, Reward and business stakeholders.
• Translating business requirements into Workday functional specifications, user stories, and acceptance criteria.
• Implementing automated solutions that resolve or reduce manual processes and align with Workday best practice.
• Supporting the creation, embedding and maintenance of HR data governance, including data definitions, controls, data quality frameworks and change governance.
• Developing and maintaining process documentation, including process flows, SOPs, configuration guides and change logs.
• Supporting UAT planning and execution, including test script creation and defect management.

About you

• Proven hands‑on experience with Workday HCM, including configuration, tenant review and troubleshooting.
• Experience implementing or enhancing Workday Advanced Compensation module (merit, bonus, stock).
• Strong capability in process improvement and understanding end‑to‑end HR process flows.
• Skilled at working with technical teams to ensure accurate configuration, integration and reporting outcomes.
• Understanding of HR processes, including Core HR, Talent, Compensation and data governance.
• Ability to translate business needs into clear functional specifications.
• Strong documentation, analytical and problem‑solving skills.

What Success Looks Like

• Optimised Workday processes that deliver a smoother, more intuitive experience for HR and the business.
• Well defined, clearly articulated requirements and documentation that support high‑quality system changes.
• A successful rollout of Advanced Compensation, with engaged stakeholders and minimal defects.
• Strong governance in place, with clear data definitions, quality controls and change processes.
• HR teams confident in new processes and functionality due to effective training and knowledge transfer.
• Continuous improvement embedded, with feedback loops that drive ongoing Workday enhancements.

About Inizio

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

The role 

The role will involve working across a range of areas to support the information security needs of a busy, high-profile website, as well as an administrative IT environment that supports nearly 1,000 people across 3 office locations with many remote workers. As well as working closely with the other members of the Information Security team, the role will also require extensive engagement across other teams across Rightmove (including IT, Engineering etc.) to ensure security objectives are being met, incidents are being responded to effectively, and our security stance remains strong.  

What you’ll be doing 

• Providing technical leadership and acting as a subject matter expert on information security best-practice. 

• Planning and delivering projects to achieve our information security objectives. 

• Collaborating with the IT Infrastructure team on the security elements of migrating Windows estate into Azure.  

• Advising our website platforms teams on security considerations impacting our website hosting environment in Google Cloud Platform & GKE. 

• Working with team members and service providers on SIEM and XDR tooling and establishing processes and playbooks to support incident response and SOC activities.  

• Playing a leading role in managing incident response activities and engaging with third party DFIR specialists where necessary.  

• Leading threat hunts to proactively discover potential compromises before they lead to bad security outcomes. 

• Working with team members and external partners on penetration tests and red team engagements to assess our security posture, along with our detection and recovery capabilities. 

• Helping to evaluate our response to regulatory/legislative requirements and recommending improvement actions where necessary (e.g. FCA compliance, ISO27001, PCI-DSS, GDPR etc). 

• Keeping up to date with cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat to Rightmove and helping shape our response. 

• Coaching and developing your people, with regular 1-to-1s and continuous feedback. 

• Supporting your team members by actively removing blockers

We’re looking for someone who 

• Has a passion for Information Security and understands how this is embedded into an organisation. 

• Can manage their own workload, making decisions on what tasks need to be prioritised. 

• Is confident to communicate and collaborate with internal and external stakeholders, either individually or in group settings, and across a variety of levels of seniority and technical understanding. 

• Can reach decisions, even if they are difficult, and is able to provide a clear explanation of the rationale and approach taken. 

• Can be trusted to keep confidences, and displays a high level of professional integrity. 

• Follows through on commitments and can be relied upon to get things done. 

• Is proactive, hands-on and wants to make things better. 

What you’ll bring to the role 

• Minimum of five years working in a technical security-based role.  

• A high-level Security qualification such as a CISSP, SANS Cyber Defence, EC-Council Certified Security Analyst, OSCP etc. 

• Professional experience in three or more of the following areas (and a willingness to learn about the others): 

• Securing Windows, Active Directory and M365 environments 

• Linux security 

• Container security 

• Cloud security (ideally in GCP and / or Azure environments) 

• Microsoft 365 security (including Defender, Purview etc.) 

• SIEM, SOAR and EDR / XDR systems  

• Incident Response. 

• Strong understanding of networking principles including TCP/IP, DNS etc. and commonly used Internet protocols such as SMTP, HTTP etc. 

• Experience working in IT security in a cloud hosted environment.  

• Good data processing skills – experience with Google SecOps, ELK, Splunk or similar would be beneficial  

• Report writing and note taking skills.  

• Ability to prioritize both operational and project demands. 

• Line management experience. 

• Ability to handle high pressure situations in a productive and professional manner.

The role 

We're looking for a Product Designer to join our new Consumer Platforms team. The team will work on initiatives that cut across multiple consumer teams, strengthening our foundations and improving the journeys that underpin the Rightmove experience. 

You’ll help improve the journeys used by everyday consumers on Rightmove. That’s people looking to move, explore what’s on the market, or understand what their home is worth.  

• You’ll be the sole designer embedded in the team, working closely with the Product Manager and engineers.  

• You’ll also be part of our wider XD team, a community of 30+ Product Designers, Content Designers and User Researchers. 

• Reporting to the Lead Product Designer for Consumers. 

• Hybrid – 2 days per week in the Soho, London office and 3 days from home. 
   

What you’ll be doing 

• Owning end-to-end improvements: mapping journeys, identifying friction, proposing simplified flows, testing and iterating. 

• Improving sign-in and registration flows and related account journeys, reducing friction and increasing conversion rates. 

• Supporting our Move & Home initiatives by connecting journeys across touchpoints and teams. 

• Creating and communicating solutions through user journeys, flows, wireframes, UI design and prototypes. 

• Partnering with the Product Manager to understand the roadmap and strategic priorities. 

• Collaborating with User Research, Content Design and other designers to support you in your design process. 

• Proactively running your own research and usability testing to validate ideas and refine designs. 

• Using analytics and qualitative insight to understand impact and continuously improve what we ship. 

• Working with engineers through delivery to ensure experiences are technically feasible, accessible, performant and consistent with our design system. 

• Contributing to design system patterns, documentation and ways of working that help teams collaborate effectively. 
   

What you’ll bring to the role 

• Experience designing responsive web products, with a portfolio that shows strong UX design, systems thinking and UI craft. 

• Ability to design clear, multi-step journeys and reduce complexity in flows. 

• Working knowledge of accessibility standards and inclusive design, and an eye for quality and consistency. 

• Comfort working within (and contributing to) a design system and using reusable components/patterns effectively. 

• Confidence using evidence to make decisions. 

• Strong communication and collaboration skills, including experience working across multiple teams and stakeholders. 

• Openness to feedback, both on your design work and personal development. 

• Pragmatic approach to delivery: ability to balance user goals, business goals and technical constraints. 

• Curiosity and a growth mindset, including thoughtful and responsible use of AI tools where appropriate. 
  
  

The Role: Engineering Manager (AI Enablement)
Location: London office / Hybrid (2 days per week in the office)
Reporting to: Head of Technology Operations

The Role:

Our AI Enablement team accelerates how product and engineering teams deliver value by enabling safe, effective, high‑quality adoption of AI‑native tools, practices and agentic workflows. We partner across the organisation to reduce friction, enhance developer productivity, and drive governed AI integration at scale. 

We're looking for a leader with a builder's DNA who approaches the role like a founding team member would. You're obsessed with building the best agentic operating system for product teams and proving it works by making teams wildly more efficient whilst not compromising quality. You’re a collaborator, relationship builder, and a key person of influence. 

As the Engineering Manager for this team, you will lead a small, high‑impact group that builds and operationalises internal AI capabilities, partners with teams to remove adoption friction, and ensures governed, scalable use of AI. This role will remain close to the technology and the engineers, pairing on hard problems, contributing to design and automation, and delivering the platform, services, workflows and practices that scale AI‑assisted delivery across the organisation. 

This is a highly cross‑functional role requiring strong technical fluency, exceptional communication, relationship building and influencing skills, as well a deep expertise of how AI tooling, platforms and systems deliver value in the product development lifecycle. 

Key outcomes for this role:

Delivery & Execution 

• Lead a team of engineers building and deploying highly performant, reliable AI agents and workflows for internal users. These are scalable systems handling hundreds of thousands of prompts in production. You'll ensure technical excellence, operational reliability, and high impact. You'll be hands-on: meet internal customers, read PRs, build integrations, jump into issues when needed. 
• Surface what's breaking, what's missing, and what would unlock more value. Translate technical concepts for non‑technical stakeholders and keep communication tight. 
• Anticipate and remove blockers; lead incident response and follow‑ups so lessons are embedded; continuously improve ways of working for predictability.  

Technical Stewardship  

• Ensure the team can successfully navigate the Rightmove governance, security, and reliability requirements in order to deliver fit for purpose architecture, systems and standards. Ensure design reviews consult all relevant stakeholders; champion quality, observability, performance and cost efficiency. 
• Stay close to the implementation to maintain technical credibility: pair on complex problems, contribute to design docs and automation/scripts/skills, and periodically contribute code where appropriate. 
• Shape internal AI platform patterns (e.g., AI‑assisted planning, design, generation/review, test generation and validation, documentation automation, log/metric analysis, incident assistance, SSDLC agents) and guide safe adoption across teams. 

People Leadership & Team Development 

• Rally your team through ambiguity, setbacks, and tough stakeholder asks. Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.  
• Coach and mentor engineers who want to grow fast and build great things; run effective 1:1s, set clear growth goals, recognise achievements and address performance early and fairly. 
• Create an inclusive, psychologically safe environment; tailor leadership to individual strengths and motivations.  

Governance, Safety & Scalability 

• Partner with security, compliance, data and architecture to ensure governed, safe AI adoption; translate emerging risks and constraints into product and engineering decisions that scale.  

What you'll bring: 

• Experience leading engineering teams that build and scale end-to-end production systems. 

• Deep understanding of the current AI tooling and agentic workflow landscape and how they are being used to deliver value in the product development lifecycle. 

• Hands on experience with AI models, tools and frameworks: agent orchestration, prompt engineering, RAG pipelines, evaluation frameworks, LangChain, Codex, Claude, Gemini, observability tools and best practices. 

• A leadership style that blends high standards with empathy, fostering both speed and quality. 

• Proven ability to work closely with customers and translate business needs into technical deliverables. 

• You measure success by customer outcomes, not just features shipped.
  
  
•  Excellent communication skills across technical and non-technical audiences. 
  
  
• Strong technical problem-solving skills and ability to guide teams through ambiguous, fast-changing environments.
  

Even better if you have:

• Experience building or deploying agentic AI systems and/or AI tooling in production at scale 

The Role: Platform Engineering Manager (Cloud Foundations)

Location: London / Hybrid (2 days per week in office) 

Reporting to: Head of Technology Operations

The Role 

 Rightmove’s Cloud Foundations team delivers the secure, reliable, scalable and cost‑optimised platform foundations used by hundreds of engineers and dozens of mission‑critical services. As we ensure safe, low friction delivery of core services and operate at scale, the Engineering Manager will lead a team providing cloud platforms and infrastructure, cloud security, governance, automation, and operational excellence.  

This position blends people leadership, cloud operations, platform engineering, security governance, and FinOps. The successful candidate brings deep operational experience in product‑led technology companies and understands how to run cloud foundations as a modern internal platform. 

Key Outcomes for This Role 

Strategy, Delivery and Execution 

• Through working with your team, key stakeholders, and the platform product manager, we provide a cloud platform strategy and roadmap that aligns to Rightmove business goals and our internal customer’s needs.  

• The team provides accurate estimates and realistic plans. 

• The platform roadmap, initiatives/projects, and OKRs are well managed and delivered in line with expectations. 

People Leadership & Team Development 

• Through coaching and mentoring engineers, setting clear, achievable development goals and provides actionable feedback, they improve skills, confidence, and impact. 

• Individual growth plans align with team objectives and organisational priorities. 

• Engineers are supported to designing and delivering scalable, secure, resilient platform services without micromanagement. 

• Achievements are recognised and rewarded, performance issues are addressed early and fairly.  

• There is an inclusive, psychologically safe environment; with leadership tailored to individual strengths and motivations. 

Platform Engineering, Operations & Reliability 

• Cloud platform and key services are reliable, incident detection and resolution are smooth due to proactive monitoring, well‑maintained alerts/logs, and complete observability coverage. 

• Platform resilience and DR planning/testing strategy is defined and operational, working across the business with validated requirements and outcomes. 

• Backup, restore and resilience mechanisms are regularly tested, ensuring the platform can recover predictably. 

• Incident management processes are consistently followed, including timely post‑incident reviews (PIRs) and completion of follow‑up actions. 

• On‑call is well staffed, sustainably operated, and fosters a healthy on‑call culture. 

• Automation (AI‑driven or traditional) delivers increased speed, reduced toil, and enhanced reliability. 

• Support requests are triaged and responded to promptly, with prioritisation based on upstream impact. 

• Capacity and cloud spend are effectively managed—no incidents caused by under‑provisioning, and costs are controlled by avoiding unnecessary over‑provisioning. 

• Finops culture is embedded with tooling and process across product development teams 

• Vendor relationships are managed, supplier due diligence is completed on time, contract costs and SLAs are negotiated as needed. 

• Continuous improvement culture is embedded: teams regularly evaluate performance, reliability and cost efficiency, feeding learnings back into the platform. 

Governance, Guardrails & Security 

• Infrastructure‑as‑Code, Policy‑as‑Code and automated guardrails accelerate delivery while strengthening governance and consistency across the platform. 

• Secure software delivery practices and policies are followed, vulnerabilities are managed within SLAs, Platform configuration standards are maintained (CIS Benchmarks). 

• Cloud security policies, governance standards and privacy controls consistent with predefined roles, least‑privilege IAM patterns and role-based access practices are implemented and followed 

• The organisation meets regulatory, contractual and audit obligations, maintaining documentation, policies and process evidence for compliance reviews 

• Secure cloud configurations, WAF policies, bot protection, and cloud‑native security tooling are maintained. 

• Architecture diagrams for network and key components are maintained for audit, security, knowledge sharing purposes. 

What you’ll bring  

• Proven experience in cloud operations and platform engineering management, overseeing cloud infrastructure and platforms, monitoring, reliability, and service delivery in production environments. 

• Previous hands‑on experience running large cloud-based website environments with GKE, service mesh, load balancers, CDN/WAF, Kafka, Elasticsearch. 

• Strong understanding of cloud services including networking, compute, storage, containerisation, security and IAM. 

• Experience with IAC, python, Go, CI/CD, Terraform, Kubernetes, modern ops tooling and DevOps workflows. 

• Demonstrated experience implementing security controls, IAM policies, and cloud governance frameworks.  

• Familiarity with platform engineering concepts including developer platforms, reusable platform components and enabling internal product teams. 

• Experience improving operational processes and developing documented procedures (monitoring, DR, incident response, upgrade processes). 

• Strong leadership, team management, collaboration and communication skills, aligned with expectations for managing technical cloud teams.  

• Experience designing scalable, reliable cloud platform architectures, consistent with Cloud  

About the Role

At SharkNinja, we create intelligent, connected products that delight consumers and disrupt categories. We're growing our engineering teams across Firmware, Cloud, and Mobile App development. We are building systems that integrate hardware, software, and digital experiences using AI-driven processes to help accelerate design, coding, and testing.

Come help design and deliver the next generation of SharkNinja products from mobile applications that connect consumers to their devices, full-stack architectures that enable seamless experiences, and cross-platform solutions that bring intelligence directly to users' fingertips. You'll contribute to our existing SharkClean app platform while helping shape the future of a unified app ecosystem spanning all connected devices for SharkNinja. Together, we're making our products feel smarter every day they're in the home.

What You'll Do

• Build cross-platform solutions using React Native to accelerate feature delivery across iOS and Android.

  • Collaborate with embedded, cloud, and hardware teams to deliver end-to-end connected product experiences.

  • Design and implement full-stack system architectures that integrate mobile apps with cloud services and connected devices.

  • Write, execute, and automate tests to ensure reliability, performance, and consumer-ready quality.

  • Debug and optimize mobile app performance for consumer-scale deployment across diverse device ecosystems.

  • Work closely with cross-functional development teams spanning the entire software stack from embedded to cloud.

What You'll Bring

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Strong experience in React Native development for iOS and Android development with deep understanding of Typescript.
• Proficiency with modern mobile development tools: VSCode, Xcode, Android Studio, Git, Gradle, CocoaPods, Swift Package Manager, etc.
• Experience working with cross-functional development teams across the software stack.
• Understanding of full-stack system architecture and mobile-to-cloud integration patterns.
• A passion for creating consumer-friendly, connected product experiences.
• Curiosity, adaptability, and a drive to be part of an A-Player engineering team.

Preferred Qualifications

• Rust for cross-platform modules, React Navigation, React Query state management, Protobuf APIs, Xcode/Android Studio build systems
• Prior work with connected devices, IoT ecosystems, or device-to-app connectivity.
• Knowledge of BLE (Bluetooth Low Energy) and WiFi connectivity protocols.
• Experience with Rust, C/C++, or other systems programming languages. Learn
• Background in robotics, consumer electronics, or smart home products.

We're looking for a Global EHS Manager who is equal parts strategist and builder. This is our first dedicated EHS hire, which means you won't inherit a playbook. You'll write it.

Reporting to the Head of Country HR Operations, you'll own the full scope of Environmental Health & Safety across our international footprint: offices, data centers, and mission-critical infrastructure environments operating 24/7 across multiple jurisdictions.

This role sits at the intersection of regulatory compliance, operational risk, and people safety. You'll start by mapping where we are, build a global EHS strategy from the ground up, and then lead its deployment, working hand in hand with local HR Operations specialists in every country. You'll make the calls on where we use direct resources versus external providers, and you'll define what 'good' looks like for the company.

If you want a role where EHS infrastructure already exists, this isn't it. If you want to build something that matters, and have the authority and support to do it, read on.

Key Responsibilities

Strategy & Program Design

• Conduct a global EHS needs assessment across all Nebius locations, mapping regulatory requirements, current gaps, and risk exposure by site type.
• Design and implement a global EHS strategy that covers data centers, offices, and other operational environments, including a clear framework for where direct hires, embedded specialists, or third-party service providers are the right model.
• Develop and maintain a global EHS management system aligned with ISO 45001, ISO 14001, OSHA, UK HSE, EU directives, and relevant local regulations across all jurisdictions.
• Establish a global EHS policy framework and ensure site-specific adaptations are compliant, current, and actively maintained.
• Define global EHS KPIs and reporting cadences; build the infrastructure to track and surface them to leadership.

Compliance & Risk Management

• Ensure regulatory compliance across all operating countries, proactively monitoring legislative changes and translating them into operational requirements.
• Own the risk assessment process globally: hazard identification, evaluation, controls, and documentation, with a particular focus on data center and shift-based environments.
• Lead and coordinate internal and external audits; drive corrective action and continuous improvement cycles.
• Oversee incident and near-miss investigation processes, including root cause analysis and implementation of corrective and preventive measures.
• Serve as the primary point of contact with labor and environmental authorities when required.
• Support travel program safety compliance in partnership with relevant internal teams.

Training & Culture

• Design and deploy EHS training programs globally, including site-specific onboarding protocols for data center personnel and contractor management.
• Build a genuine prevention culture, not a compliance-only mindset, across all levels of the organization.
• Partner with HRBPs and HR Operations specialists in each country to ensure local deployment of policies, training, and safety communications is consistent and effective.
• Lead or support Safety Committee structures at the global and site level.

Operational Partnership

• Act as the embedded EHS expert for HR Operations: advise on how EHS requirements shape HR processes, from onboarding to incident documentation to site-level compliance tracking.
• Collaborate with local Security, HR Ops and site leadership to ensure emergency response plans, evacuation procedures, and PPE standards are fit for purpose and current.
• Support new site openings and data center launches from an EHS readiness perspective.
• Manage EHS vendor relationships and service providers as the program scales.

What We're Looking For

Must-Have

• Bachelor's or Master's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field; professional EHS certification strongly preferred (e.g., ISO 45001 Lead Auditor, NEBOSH, CSP, or equivalent).
• 5+ years of EHS experience, including demonstrable experience in a multinational or multi-site environment.
• Proven track record building EHS programs from scratch or from a low-maturity baseline, not just inheriting and maintaining.
• Solid working knowledge of key regulatory frameworks: OSHA, UK HSE, EU EHS directives, and experience navigating multi-jurisdictional compliance.
• Experience with data center, industrial, manufacturing, or other mission-critical physical infrastructure environments.
• Strong understanding of ISO 45001 and ISO 14001; audit and management system experience.
• Exceptional ability to influence without authority across geographies, organizational levels, and disciplines.
• Native or fluency in English is required (it will be tested).

Strong Plus

• Hands-on experience with shift-based or 24/7 operational environments.
• Familiarity with EHS requirements specific to one or more of our key geographies: Israel, France, Spain, Finland, Germany, UK, or the US.
• Experience selecting and managing third-party EHS service providers.
• Proficiency with EHS management software and data visualization tools (e.g., Power BI).
• Additional European languages (French, German, Finnish, Spanish) are a meaningful plus given our footprint.

Competencies & Behavioral Profile

• Builder's mindset: You're energized by a blank page, not intimidated by it. You know how to move from assessment to strategy to execution without waiting for a perfect brief.
• Regulatory fluency across borders: You hold complexity well; multiple countries, multiple frameworks, multiple stakeholders; and you know how to prioritize when everything feels urgent.
• Trusted expert: People call you before something goes wrong, not just after. You're known for giving practical, grounded advice that leaders actually act on.
• Operational partnership instinct: You understand that EHS doesn't live in isolation, it lives in the day-to-day of how sites run, how people onboard, and how incidents get handled. You make it easy for HR Ops and site teams to do the right thing.
• Clear communicator: You can translate technical regulatory language into plain English (or any other language) for a diverse, international audience.
• Comfortable with ambiguity: Nebius is scaling fast. You bring structure to unclear situations rather than waiting for clarity to arrive.

Purpose of role:

The Man Group Corporate Treasury Team sits within the Corporate Finance department and is responsible for the following broad treasury-related activities of Man Group plc and its subsidiaries:

• Funding and day-to-day liquidity management
• Management of inter-company funding and settlements
• Management of global surplus cash
• Foreign exchange rate risk management
• Interest rate risk management
• Other treasury-related areas

The role will also require you to support the Group Treasurer on project-based work and also to support the Senior Analyst in the team and help to develop the teams overall technical expertise, to ensure the Man Treasury team is a ‘best-in-class’ function.

Specific responsibilities:

• Leading global cash management operations for Man Group plc and its subsidiaries, targeting cash efficiencies and managing the investment of the Groups cash as well as managing daily positions
• Developing the Groups cash flow forecasting capabilities
• Managing the corporate FX hedging programme
• Front-end user ownership of the Groups treasury management system, Kyriba
• Overseeing the effectiveness of the Groups payments policy
• Reconciliation of forecast cashflows to actuals
• Building relationships with key stakeholders, both internal and external
• Reporting on Treasury activity to senior management
• Weekly reporting on performance of the Groups seed portfolio and assisting with administering the portfolio
• Monthly reconciliation of the Groups seed portfolio to the general ledger
• Using technical expertise to identify and solve complex problems
• Focus on continuous improvement of the processes
• Have a good awareness of key risk areas and control activities
• Drive technological adoption within the Treasury team

Technical competencies:

• Minimum 2 years hands on experience, within a treasury / cash management role
• AMCT qualified, or studying towards
• Accounting / Finance and/or Data Analytics background or a degree in a numerate subject (essential)
• Treasury and/or cash management experience (essential)
• An understanding of cash management / treasury instruments (essential)
• Coding background (desirable)
• Strong excel background
• Excellent client service (internal & external) and strong interpersonal skills
• Deliver professional and ethical standards

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Building a Brand Starts with a Story

Learn more at www.firstagency.com

What You Would Get To Do

The Senior Event Manager will consistently deliver exceptional service to our clients through excellent operational and logistical facilities management. This position will be responsible for managing, supporting, and/or coordinating various events in the client’s meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management. Along with other FIRST team members, the Senior Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role, you’ll work with internal teams to coordinate the logistical needs of the event space.

Your Contributions

• Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience
• Discovery of Event Host objectives and requirements for live and digital events.
• Oversees organization of logistics, decor, entertainment, catering and all other event needs
• Ability to recommend event enhancements to achieve desired event objectives
• Review of all meeting spaces to ensure proper space assignment
• Informs Space & Service Coordinator of space need changes and cancellations to digital and on-site events
• Update group information in internal systems in a timely manner
• Periodically checks event spaces and setups to ensure event services are appropriately delivered
• Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist
• Create, manage and distribute event details using the approved internal template to all stakeholders and service lines involved in the event
• Conduct  debriefs post-event with Event Host and communicate comments/compliments/issues to service teams 
• Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap-up reports
• Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation
• Create in depth event based on strategy while pushing the boundaries of creativity and innovation
• Manage multiple programs/events across various industry verticals with creativity, innovation, and strategy, delivering world-class creative execution
• Conduct site visits
• Manages high-profile and complex events, often acting as the lead  on global events involving multi-region support
• Act as a mentor to other team members, conducting group meetings as needed
• Train new employees and schedule their training and shadowing. Be the point person for new employees for their training weeks

What We Are Looking For

• 5–7+ years’ event management experience
• Strong meeting coordination experience for meetings/conferences ranging from 50 to 300+ people
• Experience working with high-profile stakeholders and event agencies
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event
• Excellent organizational, time management and prioritization skills
• Ability to execute tasks independently and efficiently
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organized with the ability to handle multiple tasks to meet strict deadlines
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Must be fluent in English
• This role will be assigned to a primary location, but will require flexibility to be deployed to support across the campus as required
• Assume responsibility for one's own environment, ensuring adherence to health and safety policies while having clean, smart surroundings
• Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
• Build excellent relationships with the team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests from clients as required

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Onsite

As Marqeta’s Key Account Executive based in London, you will be passionate about scaling the success of our business in Europe. This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

(1) Cultivating and managing relationships with executives seeking to innovate and disrupt B2B & consumer payments;

(2) Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers; and

(3) Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.  

The team at Marqeta focuses on the largest and most impactful commercial opportunities in Marqeta’s evolving business. These customers include established brands, fintech innovators and labour / retail marketplaces, all looking for solutions to launch, scale and continuously evolve their financial products and services.  Key to this role is an ability to understand Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

We're looking for a self-motivated, experienced solution seller, who is eager to further deepen their knowledge of embedded finance and possesses the business judgment and sales acumen to vet opportunities and close deals. In this role you will spend the first 3 months learning the ins and outs of Marqeta and our customers and our programme management capabilities, supporting Team Leads on strategic projects, and building a sales pipeline. Additionally, you will need to understand the process of selling a complex platform technology and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role is about generating and closing new opportunities while playing a key role supporting the Sales Director in setting the strategic vision for the business - here are a few key expectations:

• Closing and launching enterprise customers: Work alongside the team Director in identifying, closing and onboarding new customers. Manage the back end of the process including Salesforce rigour and reporting, financial modeling, and garnering internal approvals. 
• Qualify leads and prioritize the right opportunities: Serve as the primary point of contact for prospects by identifying their needs and requirements, responding to requests for information and proposals, and vetting them against our current and future product offering.
• Run a Sales Process end to end: Manage real customer opportunities through a sales process, from initial engagement to scoping to final contract negotiations. At any given time, you will be responsible for partnering with the team to grow and renew existing accounts and working opportunities in various stages of that process in Salesforce.
• Contracting: Work with our Legal team as required to shepherd opportunities through the contracting process, including negotiation and execution.
• Know the Tech: Quickly get up to speed on Marqeta's technical and programme management capabilities, the unique features and customer benefits our platform offers and how to speak with confidence, knowledge and credibility about what we bring to our customers and prospects.
• Sell the partnership vision: Work with internal SMEs to identify and develop solutions for prospects who are trying to understand what makes Marqeta’s platform and service offering so exceptional and differentiated.

Who You Are

• 10+ years of experience in sales and/or strategic business development roles; payments, investment banking and strategic consulting backgrounds preferred but not required. Bachelor’s Degree or comparable experience required.
• Deep understanding of the payments ecosystem and card issuing is crucial, with bonus points for having worked in a regulated programme manager offering full stack solutions to customers.
• Strong familiarity and ease with the fintech ecosystem, B2B technology applications and how technology platforms serve customer businesses.
• Financial Acumen. The payments business and caliber of customer relationships necessitates complex deal structures and financial modelling. We’re looking for an individual who is comfortable and capable of evaluating and modeling customer proposals and resulting contract financial models. 
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and senior leadership members.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Exceptional problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

You’ll be the hands-on security engineer embedded with the Institutional Trading and Financial Operations (FinOps) team. Your focus is the secure operation of off-chain trading processes and infrastructure that empowers our institutional business: integrations, signing flows, key custody interfaces, middle-office workflows, order routing and settle pipelines that handle significant capital. You will support risk assessments, operating controls, automation to detect operational anomalies and remediation coordination. This is a high-visibility role where you will focus on operational security engineering - ensuring that the tools and processes our traders use are resilient against both external threats and internal errors. This role does not require smart-contract auditing.

WHAT YOU WILL DO

• Partner with Trading, Middle Office and Quant (Institutional FinOps) teams to map out inventory trading systems, data flows, third-party integrations and custody/settlement touchpoints.
• Conduct deep-dive assessments mapping critical assets and workflows to identify structural vulnerabilities. You will be responsible for defining the Target State and drafting the strategic Risk Treatment Plans (RTP) required to meet institutional-grade standards (e.g., CCSS, NIST, DORA).
• Act as the primary security liaison for Senior Management and third-party vendors. You will translate complex technical gaps into actionable business risk summaries, drive vendor evaluations for core security infrastructure, and manage the project lifecycle for high-impact posture uplifts.
• Implement and maintain monitoring for FinOps-specific security signals such as abnormal order patterns, signature misuse, unusual settlements. You will integrate these signals into our SIEM/SOAR for real-time response.
• Support secrets and key-management hygiene. You will ensure app/service keys are stored in KMS/Vault, scoped to least privilege and rotated automatically to prevent credential leakage.
• Assist product security in triage of SAST/SCA findings for FinOps-related repositories. You will help implement CI checks and remediation playbooks.
• Participate in incident exercises, post-incident reviews and remediation tracking for trading incidents.
• Document controls and produce concise risk summaries for FinOps leads and the Security.

WHAT YOU WILL NEED

• 5+ years in security engineering, platform security, or application security experience.
• Proven expertise in Threat Modeling. Ability to perform structured reviews (e.g., STRIDE) of complex data flows and operational processes.
• Experience with observability and detection tooling (SIEM, logs, metrics) and ability to write basic detection rules.
• Practical experience with KMS/HSM, secrets management platforms (Vault, 1Password, AWS/GCP KMS), IAM patterns and least-privilege.
• Exceptional ability to translate "Technical Debt" into Business Risk for C-suite stakeholders (CFO, CTO, Head of Trading).
• Ability to raise, read and audit Pull Requests in at least one language used in our stack (TypeScript, Java/Kotlin, Python).
• Experience conducting technical due diligence and scoping for third-party security integrations.

NICE TO HAVE

• Familiarity with trading systems or financial operations (market-making, execution, settlement) or close collaboration background with trading/quant teams.
• Exposure to blockchain on-chain concepts (wallets, addresses, transactions) but no requirement to audit contracts.
• Familiarity with SOC operations, and post-incident forensic analysis.
• Familiarity with SOC2, ISO 27001, or financial audit requirements
• Any relevant industry certification

COMPENSATION & PERKS

• Full-time salary based on experience and meaningful equity in an industry-leading company
• This is a role based in our London office, with a mandatory in-office presence four days per week.
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
• ClassPass 
• Unlimited vacation policy; work hard and take time when you need it
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture 

The Community You Will Join:

We're building the next generation of Airbnb experiences for guests and hosts across Europe and EMEA - and we're looking for a Backend Software Engineer to help us get there.

Our team has a singular mission: make Airbnb the go-to platform across 40+ markets in the region. We're embedded within the Guest and Host organisation and work in close collaboration with engineering teams in San Francisco and across the globe. Our work spans the full app, and we're empowered to make changes wherever they're needed to win in the region.

Right now, our focus is on the experiences that matter most - payments, search, pricing, and inventory discovery - but our charter goes far beyond that. If something needs to change to drive success in Europe, we're the team that makes it happen.

You'll be working on technically challenging, high-impact problems that shape how millions of Europeans travel and host. From enabling localised experiences that reflect how people in the region actually use the platform, to building the trust and reliability that keeps both guests and hosts coming back - this is work that matters at scale.

If you're excited by complex engineering problems, a broad mandate, and the chance to directly influence one of Airbnb's most important strategic priorities, this is the role for you.

The Difference You Will Make:

• Deliver useful, personalized new features for Airbnb’s hosting experience; enabling hosts around the world to connect with others to make hosting on Airbnb easier
• Build systems that drive reliability, performance, and cost-efficiency in our infrastructure.
• Contribute to technical direction in your area, partner across adjacent teams when needed, and help raise the bar for engineering quality within the team.

A Typical Day: 

• Write clear technical designs for projects of moderate-to-high complexity, balancing functional requirements and non-functional qualities (resilience, testability, observability).
• Collaborate with engineers and cross-functional partners in Hosting Services to clarify requirements, manage dependencies, and ensure robust integrations.
• Contribute to technical improvements that make the team’s products higher quality and increase the team’s velocity.
• Help define and improve coding standards, development processes, operational runbooks, and best practices.

Your Expertise:

• 4+ years of industry experience with a bachelor’s or master’s degree. No prior industry experience required for candidates with a PhD.
• Experience in building and scaling high-quality products (or systems) with a focus on operational excellence
• Strong collaboration with colleagues across multiple timezones
• Strong communication skills with a demonstrated ability to collaborate effectively across teams and stakeholders.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We are currently seeking a Fintech, Payments & Digital Assets Lawyer to support Axiom clients across the financial services, technology, fintech, payments, crypto and digital assets sectors. In this role, you will provide practical, commercially focused legal advice on complex commercial, regulatory and technology matters, working closely with fintech platforms, payment service providers, digital asset businesses, financial institutions, technology companies and other regulated or high-growth organisations.

Responsibilities:

• Provide legal advice and support on fintech, payments, digital assets, crypto, blockchain and technology-related matters, including commercial partnerships, platform arrangements, payment products, embedded finance, digital wallets, tokenisation and other innovative financial services offerings.
• Draft, review and negotiate a broad range of commercial and technology agreements, including partnership agreements, payment services agreements, SaaS agreements, cloud services contracts, outsourcing arrangements, referral agreements, reseller agreements, supplier contracts and technology service agreements.
• Advise on regulatory compliance for financial services, payments and digital asset-related activities, including FCA regulation, payment services, e-money, cryptoasset regulation, outsourcing, operational resilience, data governance, technology risk and cross-border service delivery.
• Support the development, launch and scaling of fintech, payments and digital asset products, ensuring contractual frameworks and regulatory considerations align with commercial objectives, stakeholder requirements and risk management expectations.
• Monitor and interpret UK, EU and global regulatory developments impacting fintech, payments, digital assets, crypto, technology transactions, outsourcing, digital transformation and financial services innovation.

Minimum Qualifications:

• Qualified lawyer eligible to practise in the UK, or equivalent overseas qualification with strong relevant UK experience.
• Demonstrated experience advising on fintech, payments, digital assets, crypto, blockchain, technology transactions or financial services regulatory matters.
• Strong experience drafting, reviewing and negotiating complex commercial and technology agreements, including SaaS, cloud, outsourcing, partnership, supplier, payment services and platform agreements.
• Experience advising fintech companies, payment service providers, e-money institutions, digital asset businesses, technology companies, banks, financial institutions or other regulated financial services organisations.
• Excellent commercial awareness, stakeholder management skills and the ability to deliver pragmatic, business-focused legal advice in a fast-paced and highly regulated environment.

Compensation, Benefits & Location:  

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more.  Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

Axiom is a leader in diversity, inclusion, and social engagement. Diversityis core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

We understand that many legal professionals have chosen to adopt the consultancy model, and we are happy to discuss this option with you. We offer both consultants and employees the opportunity to work with our enviable client roster.  Contact us in complete confidence to find out more about opportunities to work with Axiom as an employee or consultant.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. 

Axiom Global Limited is a company registered in England and Wales. Registered number: 11777468 Registered Office: Challoner House, 3rd Floor, 19-21 Clerkenwell Close, London, UK, EC1R 0AA.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

#LI-AC1

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

Talon.One is looking for a Head/Director of Brand & Advocacy to lead our newly consolidated Brand, Content, and Design functions with customer marketing embedded within to connect as a storytelling engine. This is a high-impact "player-coach" role for a leader who excels at the intersection of creative storytelling and operational scale, with customer-centric content distribution and brand strategy at the core.

You will be the architect of our content engine, transforming customer success stories and complex product narratives into scalable assets that fuel our global pipeline and address the unique pain points of our multi-persona ICP (ideal customer profile). You will also sharpen our Customer Advocacy programme through hiring a customer marketing manager.

ABOUT THE TEAM:

This is a player-coach role that requires both strategic vision and operational excellence. You’ll manage a team of 6–8 (including freelancers) and partner closely with PR, Product Marketing, Demand Generation, and the Global Events team.

This is a full-time role based in London.

ONCE YOU ARE HERE YOU WILL:

• Define and govern brand standards across a growing international footprint, including navigating evolving team structures and centralisation decisions
• Own the strategic roadmap for all distribution-led content. Build and scale Talon.One's system for GEO/SEO-optimised assets, gated practitioner guides, and multi-channel distribution that drives measurable growth and net new customer acquisition
• Future-proof our content. Lead our AI content strategy, working alongside the content team to ensure LLMs, AI-powered search (GEO), and content distribution advance Talon.One's citable authority in the space
• Develop content frameworks that educate new buyer personas emerging from evolving business relationships, adapting messaging across different commercial relationships and markets
• Lead the Design and Copy teams to ensure a distinctive, premium brand identity across every touchpoint. Own the system and execution of a reliable brand voice that is trustworthy and represents Talon.One's values
• Build a world-class advocacy programme. Identify and activate Customer Champions for case studies, speaking engagements, and community-led growth, using customer voice as a brand and distribution lever
• Serve as the bridge between Product Marketing and Demand Gen, ensuring our best product and customer stories are integrated into growth channels`

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Experience in a large enterprise launching, repositioning, or scaling a new business unit or product line, you know how to build messaging and content frameworks for a new buyer from scratch.
• 7–10+ years of B2B Marketing experience, with a proven track record of managing and developing multidisciplinary creative and technical teams
• Experience building content engines that move beyond "output" to "outcome." You understand how content fuels the pipeline
• Deep understanding of SEO/GEO, content attribution, and how the "modern tech stack" (AI, CMS, CRM) supports brand distribution
• Direct experience scaling customer reference or advocacy programs in an Enterprise SaaS environment
• Proven track record leveraging a brand’s community as a content and distribution lever, not just a retention tool
• Strong creative instincts: you care about design, storytelling, and how content shows up across different formats and platforms
• Experience in Commerce Tech, Fintech, or complex Enterprise SaaS is a major plus

• £850 annual learning budget and full LinkedIn Learning access
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• £250 home office setup budget, a £40 monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• WeWork On-Demand access for flexible workspace solutions 
• Group Medical Insurance with BUPA for you and your dependents
• Access to additional health, wellness, and wellbeing platforms through Unum’s Help@Hand, Lifeworks and nilo.health
• We contribute to your Workplace Pension Scheme with NEST (contributions are 4% employer and 4% employee)

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

Talon.One is looking for a Head/Director of Brand & Advocacy to lead our newly consolidated Brand, Content, and Design functions with customer marketing embedded within to connect as a storytelling engine. This is a high-impact "player-coach" role for a leader who excels at the intersection of creative storytelling and operational scale, with customer-centric content distribution and brand strategy at the core.

You will be the architect of our content engine, transforming customer success stories and complex product narratives into scalable assets that fuel our global pipeline and address the unique pain points of our multi-persona ICP (ideal customer profile). You will also sharpen our Customer Advocacy programme through hiring a customer marketing manager.

ABOUT THE TEAM:

This is a player-coach role that requires both strategic vision and operational excellence. You’ll manage a team of 6–8 (including freelancers) and partner closely with PR, Product Marketing, Demand Generation, and the Global Events team.

This is a full-time role based in Berlin or London.

ONCE YOU ARE HERE YOU WILL:

• Define and govern brand standards across a growing international footprint, including navigating evolving team structures and centralisation decisions
• Own the strategic roadmap for all distribution-led content. Build and scale Talon.One's system for GEO/SEO-optimised assets, gated practitioner guides, and multi-channel distribution that drives measurable growth and net new customer acquisition
• Future-proof our content. Lead our AI content strategy, working alongside the content team to ensure LLMs, AI-powered search (GEO), and content distribution advance Talon.One's citable authority in the space
• Develop content frameworks that educate new buyer personas emerging from evolving business relationships, adapting messaging across different commercial relationships and markets
• Lead the Design and Copy teams to ensure a distinctive, premium brand identity across every touchpoint. Own the system and execution of a reliable brand voice that is trustworthy and represents Talon.One's values
• Build a world-class advocacy programme. Identify and activate Customer Champions for case studies, speaking engagements, and community-led growth, using customer voice as a brand and distribution lever
• Serve as the bridge between Product Marketing and Demand Gen, ensuring our best product and customer stories are integrated into growth channels`

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Experience in a large enterprise launching, repositioning, or scaling a new business unit or product line, you know how to build messaging and content frameworks for a new buyer from scratch.
• 7–10+ years of B2B Marketing experience, with a proven track record of managing and developing multidisciplinary creative and technical teams
• Experience building content engines that move beyond "output" to "outcome." You understand how content fuels the pipeline
• Deep understanding of SEO/GEO, content attribution, and how the "modern tech stack" (AI, CMS, CRM) supports brand distribution
• Direct experience scaling customer reference or advocacy programs in an Enterprise SaaS environment
• Proven track record leveraging a brand’s community as a content and distribution lever, not just a retention tool
• Strong creative instincts: you care about design, storytelling, and how content shows up across different formats and platforms
• Experience in Commerce Tech, Fintech, or complex Enterprise SaaS is a major plus

• €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

📍London | UK remote | 💰 £55,000 to £75,000 + Incentive Awards tied to your performance + Benefits | Hear from the team

About our Data Science Team:

We're looking for a Product Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love.

At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over four and half million customers in the UK, with over 100,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.

Enable Monzo to Make Better Decisions, Faster

We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.

How we hire

We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!

What you’ll be working on 

We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into one product squad alongside engineers, designers, marketers, product managers etc.

Your day-to-day   

• Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy
• Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do
• Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability
• Liaise with engineers to keep making sure we collect the right data to produce relevant business insights

You should apply if:

• You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well
• You're commercially minded and can put numbers into business perspective
• You’re as comfortable getting hands-on as taking a step back and thinking strategically
• You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so
• You're a team player whom your colleagues can rely on
• You have solid grounding in SQL and preferably Python
• You have experience in conducting large scale A/B experiments

The Interview Process:

Our average process takes around 2-3 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you 

do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com 

What’s in it for you:

💰 £55,000 to £75,000 + Incentive Awards tied to your performance + Benefits

✈️ We can help you relocate to the UK 

✅ We can sponsor visas 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

London/Cardiff/UK Remote | 💰£103,000-£140,000 + Incentive Awards tied to your performance + Benefits  ✨

At Monzo, we’re on a mission to make money work for everyone. The Wealth Collective is at the heart of this. We aren’t just building features; we’re helping people navigate the most complex and high-stakes parts of their financial lives.

We are looking for a hybrid leader: a world-class mixed-methods practitioner who can navigate the knotty challenges of a new financial landscape while providing supportive, transparent line management for a high-performing researcher.

Our User Research team⭐

We are currently a team of more than 30 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. 

🔑You’ll play a key role by...

• Having a demonstrable and significant positive impact on customer outcomes across the Monzo experience, both directly and indirectly.
• Having a tangible influence on Monzo's north star metrics and commercial outcomes.
• Prioritising the biggest opportunities for impact, and helping others do the same.
• Identifying the most important research questions for Monzo, flexing your focus between teams or domains in the company to do so 
• Choosing the right method, often pioneering new approaches to running complex research projects beyond your and the team's comfort zone, levelling up our capabilities as you go
• Shaping projects and strategies that balance pace, quality and breadth of focus to have the most impact, delegating to others when appropriate. 
• Drawing on a range of data sources and working closely with cross-discipline leaders where needed to robustly answer the questions that are most important to Monzo
• Communicating actionable user insights with such clarity that they are consistently used to define strategy across the organisation.
• Partnering closely with leaders beyond your discipline, and modelling better ways of cross functional working which raises the bar for all 
• Translating your insights and Monzo's strategic direction into a clear and actionable plan for the teams you work with, helping us make progress towards our product vision.
  
  

🤩 We’d love to hear from you if…

• You're passionate about making money work for everyone.
• You ideally have experience of working in a product-led environment, as a high performing individual contributor. 
• You have a passion/interest for mentoring and coaching user researchers. 
• You proactively set the conditions for others to deliver in ambiguous or changing contexts, both within squads and across the organisation. 
• You solve systemic issues caused by complexity, making things better for those who come after you.
• You're a visible role model for respectfully driving positive customer and business outcomes - even under challenging team circumstances.
• You proactively and consistently find ways to raise the bar for your discipline and others, giving timely, respectful feedback when needed.
• You role model resilience, and you help others take a measured approach to outlining the trade-offs of different options before deciding which route to pursue, keeping pace while you do so.
• You're recognised as the expert in your field of research and you have scaled the support you provide others to drive extensive improvements across the organisation.
• You identify opportunities your wider team's impact, culture and community of practice, and you're pragmatic in aiming for progress over perfection
• You take responsibility for the successful growing of the research teams you're in - helping identify where new skillsets are needed, bringing in the right people, and creating the conditions for them to be successful.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £103,000-£140,000 DOE ➕Incentive Awards tied to your performance.

✈️ We’ll help you relocate to the UK. 

✅ We can sponsor your visa. 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps
First stage - Recruiter call
Second stage - Research methods task (1 hour)
Full loop - Values + Leadership interview and Teamwork + Impact interview (45 mins each - ideally b2b)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

The closing date for applications is 22nd May.

#LI-NH1

We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions. 

Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account. 

This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes. 

Key Responsibilities: 

1. Customer Journey Research & Insight Generation:

• Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.  

• Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.  

• Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.  

• Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.  

• Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.  

• Help establish a deeper understanding of evolving customer expectations within the automotive landscape.  

1. Customer Journey Mapping & Experience Strategy:

• Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.  

• Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.  

• Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.  

• Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.  

• Help prioritise journey improvements based on customer impact, feasibility, and commercial value.  

1. Data, Insight & Continuous Improvement:

• Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.  

• Support experience measurement frameworks and ongoing journey performance evaluation.  

• Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.  

• Advocate for evidence-based and customer-centred decision making across the wider programme.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.  

• Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.  

• Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.  

• Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.  

• Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.  

• Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.  

• Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.  

• Experience conducting both qualitative and quantitative research using a variety of methodologies.  

• Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.  

• Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.  

• Experience working across complex, enterprise, or multi-channel customer environments.  

• Strong stakeholder management, workshop facilitation, and presentation skills.  

• Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.  

• Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.  

• Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.  

• Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.  

• A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.  

• A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

About the Opportunity

Contentful is seeking a German-speaking Strategic Alliance Manager to lead our enterprise-aligned partnerships across the DACH region. In this role, you will drive strategic collaboration with a portfolio of global and regional agency and systems integrator partners, as well as leading regional agencies that play a critical role in enterprise digital transformation.

You will work in close alignment with enterprise sales leadership to identify, develop, and win strategic opportunities within key accounts, ensuring partners are embedded into account strategies and joint go-to-market motions. The role is responsible for translating Contentful’s partner strategy into tangible outcomes: pipeline creation, enterprise deal influence, and scalable joint offerings.

This position requires a highly collaborative and entrepreneurial leader who can navigate complex enterprise environments, build trusted executive relationships with partners, and mobilise cross-functional teams across sales, marketing, product, and solution engineering.

As part of Contentful’s partnerships organization, you will help extend the reach of our platform through a high-impact ecosystem that drives customer success, innovation, and enterprise growth.

What to expect?

• A highly collaborative environment working closely with enterprise sales, solutions engineering, and partner leadership
• The opportunity to shape Contentful’s strategic partner ecosystem in one of our most important regions
• A role with clear impact on enterprise growth, pipeline generation, and customer success

Drive strategic partnerships in DACH

• Own and develop relationships with a portfolio of global systems integrators and leading regional agency partners aligned to enterprise opportunities in the DACH region.
• Serve as the primary liaison between partner organizations and Contentful’s enterprise sales teams, ensuring strong alignment on account strategy and customer outcomes.

Lead joint go-to-market strategy

• Develop and execute joint go-to-market plans with strategic partners focused on enterprise customers.
• Identify and activate new joint sales plays, industry solutions, and integrated offerings with partners.

Accelerate enterprise pipeline and revenue

• Drive partner-sourced and partner-influenced pipeline, contributing directly to SQL generation and ACV growth.
• Lead account mapping and joint account planning with enterprise sales teams and partners.
• Support partners in identifying new opportunities and positioning Contentful in large-scale transformation programmes.

Build ecosystem momentum

• Work cross-functionally with partner marketing, product, and field teams to enable partners and activate strategic initiatives.
• Champion partner engagement across the organization, ensuring Contentful teams leverage partners effectively in enterprise pursuits.

What do you need to be successful?

• 5+ years of experience in enterprise partner management, alliances, or ecosystem development within a SaaS, digital platform, or agency/SI environment
• Experience working with systems integrators, digital agencies, or consulting partners
• Fluency in German and English
• Strong understanding of enterprise digital platforms, ideally including martech, CMS, composable architecture, or commerce ecosystems
• Demonstrated experience building and executing joint GTM strategies with partners
• Track record of driving partner-sourced or partner-influenced enterprise pipeline
• Experience with enterprise account planning and account mapping in collaboration with sales teams
• Strong executive communication, presentation, and facilitation skills
• Ability to navigate complex organizations and build trusted relationships across sales, marketing, product, and engineering
• A strategic mindset with the ability to translate complex ecosystem opportunities into clear execution frameworks

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

We're hiring a Senior Analyst to help run the engine room of Smartsheet's EMEA GTM. This role is for someone who likes to ship. Clear analysis, clean dashboards, decisions made faster, friction removed. You'll work on a small EMEA GTM Ops team, embedded with sales leadership, doing the work that helps the region hit its number.

This isn't a deck factory. We need someone who can move from a business question to a defensible recommendation in days, not weeks, and who's comfortable owning a workstream end to end.

You will report to our Director, GTM Operations (EMEA) 

You Will:

• Pipeline health and pipeline tracking for EMEA, including the analytical layer behind the weekly EMEA Pipe Council
• Forecast inspection. Deal slippage, coverage ratios, conversion diagnostics, segment-level trends
• Recurring reporting and dashboards in Salesforce and Tableau that give EMEA leadership a clear view of the business
• QBR and monthly business review prep for the EMEA SLT. The data, the narrative, and the recommendations
• Ad-hoc strategic deep dives. Account whitespace, territory rebalancing inputs, capacity scenarios, pipe gen ROI
• Operational friction work across the resolver network (Order Ops, Deal Desk, FinOps, Sales Success) to unblock the field
• Partner reporting and channel performance support, including global partner workstreams with GSIs like PWC
• Perform other duties as assigned

You Have:

• 3-5 years in sales strategy and operations, FP&A, management consulting, or a comparable analytical role in B2B SaaS or enterprise tech
• Strong analytical chops. Salesforce, Tableau, advanced Excel, G-Suite
• Demonstrated use of AI tools to move faster on analysis, summarization, and recurring ops work
• A track record of taking ambiguous business questions and turning them into something a leader can act on
• Strong written and verbal communication, especially with senior audiences
• Bias for execution and speed
• Bachelor's degree in a quantitative or business field, or equivalent experience
• Legally eligible to work in the UK on an ongoing basis

The Team

This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.

We are seeking Software Engineers with deep expertise in C# and .NET to lead the design and development of mission-critical systems across our domain. You will play a key role in shaping technical strategy and driving architectural decisions within a high-performing team. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core financial and order management knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.

Role Responsibilities

• Lead the end-to-end delivery of complex software solutions—from requirements gathering and architecture design to development, testing, and production deployments
• Own and drive long-term technical initiatives and architectural improvements across systems
• Collaborate closely with stakeholders to align technical solutions with business goals
• Champion engineering best practices, including CI/CD, automated testing, and scalable design patterns
• Conduct code reviews and provide technical guidance to peers and junior engineers
• Proactively identify and reduce technical debt, improve system resilience, and optimize performance
• Lead incident response and root cause analysis for production issues
• Contribute to the evolution of our engineering culture and platform strategy

Key Competencies

Essential

• 3-5 years of professional experience in software engineering with C# and .NET
• Proven experience in architectural design, system scalability, and distributed systems
• Strong knowledge of Microsoft SQL Server, including schema design, query optimization, and performance tuning
• Embracing agentic engineering — willingness and ability to work effectively with AI -assisted development tools as part of daily workflow
• Ability to balance delivery of business value with long-term technical strategy
• Excellent communication and leadership skills, with the ability to influence and drive consensus
• Strong advocate for collaborative development practices and continuous improvement

Advantageous

• Experience with cloud platforms (e.g., Azure or AWS) and containerization (e.g., Docker, Kubernetes)

About the Team

SevenRooms is a hospitality technology platform that powers restaurant operations and marketing, and was recently acquired by DoorDash! The SevenRooms product enables operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, under the In-Store Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Customer Success, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.

About the Role

As a Specialist, you will support ongoing regional field enablement efforts for our In-Store line of business. Your role will focus on delivering our customer facing teams the training they need to drive performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between our central strategy organization and teams on the ground, partnering closely with senior enablement managers and Pre/Post sales leaders.  You will deliver engaging training on our product, market positioning, value proposition, and internal processes, creating feedback loops to ensure continuous improvement. 

This role wears a lot of hats, executing new hire training programs, reinforcing product knowledge, reviewing customer calls to identify coaching opportunities, and facilitating workshops to drive adoption of best practices across the team.

Your primary focus is enabling frontline teams to be more effective — improving ramp speed, increasing win rates, boosting customer retention metrics, and driving expansion and upsell performance.

You are excited about this opportunity because...

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

Qualifications:

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Account Management organization is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Enterprise & Mid-Market space across the UK. 

You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients.

The ideal candidate will have worked in Enterprise account management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working with and presenting to senior decision makers, including C-level executives, IT, finance and operations. They will have experience managing projects with multiple company partners on behalf of customers. Internally at Square, you will work in collaboration with product, engineering, finance, implementation, marketing, legal and sales to ensure successful establishment and growth of our customers.

You Will

• Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within enterprise grade organizations
• Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management
• Discover challenges and aspiration with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities
• Partner with enterprise sales colleagues to establish and grow newly on-boarded, high-value customers
• Be the "voice of the seller" curating analysis of product performance from your managed book and provide relevant feedback to inform for product roadmap decision-making
• Identify patterns of success resulting from repeatable solutions in which you will partner with Sales peers to improve market development
• Seek for opportunities to remove roadblocks and establish new processes for this start-up within Square

You Have

• 7+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
• Experience achieving revenue metric goals
• In-depth experience collaborating internally with partners on complex deals or partnerships
• Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
• Experience supporting go-to-market efforts for new products
• A passion for technology

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

📍London, Cardiff or UK Remote | 💰£100,000-£135,000 + Benefits | Research at Monzo 

About us:

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our Research Team: We are currently a team of around 30 individual contributors, who are embedded in collectives like Core Banking and Business Banking. We work cross functionally with Product Management, Product Design, Marketing, Brand and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of Research. Katherine reports into Vuokko Aro, Monzo’s Chief Design Officer. 

About the role..

As Senior Market Research Manager, you’ll build and lead a team of Market Researchers embedded across Monzo. While you scale the team, you’ll be hands-on in delivering the deep customer and market insights that shape our product and growth strategies. You’ll champion robust market research and scale its impact to help us make money work for everyone. While our existing team excels at understanding our current users, you will be the expert on the non-user and the wider market, bridging the gap between where we are today and where we want to grow.

What you’ll be working on

Impacting strategy 

• Partner with leadership to make sure teams are solving the right customer problems in the right ways based on market understanding.
• Deepen our understanding of Monzo’s diverse user base to make sure products resonate across different needs and behaviours.
• Lead competitive analysis and shape value propositions to tailor our brand voice for new global markets.
• Making sure your research team is working on the highest impact opportunities
• Translating market insights into commercial opportunities.
• Increase visibility of insights, making sure action is taken as a result across the organisation.

Doing market research

• Doing and enabling primary qualitative and quantitative studies to analyse competitors, macro trends, pricing, and brand perception.
• Use quantitative methods like conjoint analysis, MaxDiff, and segmentation to help us sharpen and prioritise our plans (making use of Qualtrics or partnering with Data when relevant).
• Test and refine messaging and product positioning to ensure they resonate in market.
• Effectively partnering with external agencies when needed.

Leading people  

• Building the future of the Market Research discipline at Monzo.
• Managing our first team of Market Researchers, supporting 1-3 direct reports.
• Partnering with our Research Operations team to set the standard for the tools and processes needed for our Market Research discipline.
• Continually raising the standard of market research.
• Hiring brilliant, diverse people and ensuring they are onboarded to be quickly effective.

You should apply if:

You’ve enabled product and growth strategy, ideally in a high growth org 

• You're passionate about understanding the market and finding new opportunities to innovate.

• You’ve had experience building or informing go-to-market strategies and driving  sustainable growth through strategic thinking.
• You drive projects forward through clear communication and a focus on high-impact outcomes.
  
  

You have market research expertise 

• You’ve used market research methods, including branding, advertising, and growth marketing research in a high growth product or technology organisation.

• You are able to triangulate a range of insights (brand tracking data, user insights etc) into a compelling source of truth that helps others move forward effectively.
• You are comfortable with advanced quantitative analysis techniques, such as conjoint analysis, max-diff scaling, clustering and segmentation. 
• You blend qual and quant rigorously and thoughtfully.
• You're comfortable in modern research tech stacks and can independently drive analysis from raw data if needed. 

You lead people to do their best work

• You have experience coaching non-researchers on how to effectively use market insights.
• You are an empowering manager who balances high autonomy with supportive coaching and kind, clear performance management where needed.