Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

Role Overview

As an Associate Manager in PSS QA Engineering Services, you will be a key part of our global leadership team, shaping and delivering exciting services that provide real value to our studios, and contribute meaningfully to the future of PlayStation and the gaming industry.

You will lead our talented, multi-cultural, and engaged ALM Support team, owning the strategic service direction and supporting the team as they develop their skills and reach their full potential.

ALM Support acts as the backbone of PlayStation’s development infrastructure, managing the enterprise ALM systems and workflows (like Jira and TestRail) that allow our studios to track progress, manage quality, and ship world-class games.

What You'll Be Doing

• Leadership of staff in multiple regions as part of the global ALM Support team and wider PlayStation Studios QA Engineering pillar

• Overseeing the technical configuration and health of our global Jira and TestRail instances, ensuring they are optimised to meet the unique needs of our studios

• Responsible for staff recruitment, selection, training, development, and regular performance reviews

• Ongoing coaching and mentoring as required, and recognition of successes

• Ensuring effective and efficient operational service delivery to our studios, using data and service metrics to help the team track our progress, and continually improve the quality of support we provide

• Defining and managing team budgets and resources thoughtfully, using data to ensure a sustainable workload and healthy balance for the team

• Supporting the Engineering leadership team in the creation of plans and strategic approaches to achieve PSS QA and overarching Studio Business Group goals

• Advocating for SIE’s cultural values and fostering an inclusive environment where everyone can do their best work.

• Collaborating with global QA leadership peers to promote knowledge sharing, and cultivate innovation and success within PlayStation Studios QA and its partners

Who You'll Work With

• PlayStation Studios QA leadership

• Studio heads, production teams, and internal studio QA managers

• Internal and external partner test teams and leads

• Sibling teams within the Global Creative, Technology and Services group

Your Background

• Experience in staff development and leadership of a global team in a managerial role

• A solid understanding of the Software Development Lifecycle and all related processes

• Experience owning a technical service both operationally and strategically

• Comfortable managing budgets and planning resources.

• Solid communication - strong business writing, public speaking and presentation, and listening skills.

• Willingness to advocate and lead via SIE cultural leadership values: Communication, Innovation, Collaboration, Inclusion

Beneficial Experience

• Management of a busy technical Service Desk

• A good understanding of quality assurance techniques, and testing methodologies

• Solid gaming industry appreciation and understanding

• Deep PlayStation and other console platform knowledge

• Cross-cultural/global working experience

• Technical/administrative experience of supporting ALM enterprise tools - Jira, Confluence, TestRail, etc - ideally within a Service Desk environment

• Ability to see a task through to completion, on time and to expected quality

Desirable Qualifications

• Formal management and/or project management qualifications

• ITIL Service Management

• Service Desk Management (SDI/SDA)

We recognise that talent comes in many forms. If you’re excited about this role but don’t tick every single box, we’d still love to hear from you!

Liquid Personnel is proud to partner with a leading provider of specialist neurorehabilitation services in the search for a dedicated Service Manager to lead their residential service in Liverpool.

This is a standout opportunity to guide a multidisciplinary team in delivering exceptional, person-centred care to individuals recovering from brain injuries. The successful candidate will oversee all aspects of service operations, ensuring regulatory compliance, driving continuous service development, and fostering a culture of excellence and innovation.

What will your responsibilities be?

In this role, you will,

• Provide professional leadership and hands-on management support to staff across the service.
• Line manage senior team members and clinicians, ensuring performance standards are met.
• Oversee recruitment, induction, training, and staff development in line with employment law and best practice.
• Manage service budgets and financial systems, including service user finances.
• Ensure compliance with all relevant legislation and regulatory requirements.
• Lead on business development, marketing the service to commissioners and referrers.
• Promote a responsive and inclusive service for service users, families, and stakeholders.
• Chair review meetings and ensure service users are actively involved in their care planning.
• Support service users in pursuing educational and vocational goals.

Benefits:

• Competitive salary up to £48,000 DOE
• 38 days annual leave (including bank holidays)
• Option to buy/sell up to 5 days annual leave
• Health Cash Plan & Employee Assistance Programme
• Excellent training and career development opportunities
• Group life assurance & company pension
• Free parking
• Long service and staff awards
• Eye care voucher scheme

Qualifications & Experience:

To be successful in this role you must have, 

• QCF (NVQ) Level 5 in Health and Social Care or equivalent.
• Strong knowledge of statutory requirements and legislation.
• Proven experience managing high-quality residential services.
• Skilled in leading multidisciplinary teams and managing staff performance.
• Experience handling disciplinary and grievance procedures.
• Financial management and budget oversight experience.
• Flexible approach to working hours, including occasional unsocial hours.

Our client is committed to fostering a diverse and inclusive workplace and encourages applications from individuals of all backgrounds. We offer reasonable adjustments throughout the recruitment process and guarantee interviews for disabled applicants who meet the minimum criteria.

Apply now to become part of a passionate team making a meaningful impact in neurorehabilitation care.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH - 193595
GH - 32781

Job Title: Social Work - Child Protection
Location: Liverpool
Pay Rate: £38.24 per hour

Liquid Personnel is recruiting a Children’s Social Worker to join its client’s Child Protection team based in Liverpool. 

Responsibilities:

• Manage a caseload of children and families within the Child Protection framework.
• Conduct assessments and develop care plans in line with statutory requirements.
• Chair and attend child protection conferences, core groups, and multi-agency meetings.
• Work collaboratively with partner agencies to safeguard children and promote their welfare.
• Prepare and present reports for court proceedings when required.
• Maintain accurate and timely case records in accordance with council policies.
• Provide support and guidance to families to achieve positive outcomes.

Benefits:  

• Flexible hybrid working arrangements
• Strong peer and management support
• Access to specialist training and development programs
• Opportunity to make a real impact in a collaborative environment

Qualifications and Experience: 

To be successful in this role you must have;  

• Social Work England registration
• Eligible to work in the UK
• Full UK driving license
• Post-qualified experience
• Degree level or equivalent in Social Work 

Why Liquid Personnel? 

• Free DBS and compliance service
• Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly
• Access to exclusive roles that aren’t available from other agencies 
• Free access to Liquid’s exclusive social work training and CPD portal 
• Your own dedicated consultant with extensive social work knowledge 
• Access to a wide selection of social work positions across the UK 
• “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place* 
• “Find your own job” bonus – get £250 for bringing your own position to us * 

Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. 

Reasonable Adjustments: 

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. 
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH - 195095
GH - 33571

Job Title: Specialist Housing - Occupational Therapist
Location: Liverpool
Pay Rate: £39.45 per hour

Job Description:

Liquid Personnel is seeking a dedicated and experienced Specialist Housing Occupational Therapist to join its client's Adult Services and Health team.

This role focuses on delivering expert occupational therapy interventions to support individuals with complex housing and accessibility needs, enabling them to live safely and independently in their homes.

What will your responsibilities be?

• Complete strength-based assessments in line with the Care Act 2014 and other relevant legislation
• Work in partnership with individuals and carers to develop person-centred care and support plans
• Recommend and coordinate the provision of equipment and structural adaptations to meet assessed needs
• Collaborate with housing teams, contractors, and community partners to ensure effective service delivery
• Manage a varied caseload in accordance with Adult Social Care priorities and council policies
• Maintain accurate records and contribute to safeguarding, legal, and funding processes
• Engage in ongoing professional development in line with Allied Health Professionals Council standards

Requirements

• Degree or Diploma in Occupational Therapy
• HCPC registration

Why Liquid Personnel?

•  Free DBS and compliance service
• Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly
• Access to exclusive roles that aren’t available from other agencies
• Free access to Liquid’s exclusive social work training and CPD portal
• Your own dedicated consultant with extensive social work knowledge
• Access to a wide selection of social work positions across the UK
• “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place*
• “Find your own job” bonus – get £250 for bringing your own position to us *

Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH - 192109
GH - 32214