We are looking for a driven and analytical Senior Operations Specialist to join our team in Latvia. The annual gross salary for this role starts from 32,000 EUR, depending on experience and skills.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As a Senior Operations Specialist, you will directly contribute to marketplace performance and support strategic decision-making through data-driven insights. You will own key operational workstreams end-to-end, improve planning processes, and collaborate with cross-functional stakeholders to unlock sustainable growth.

• Assist in the preparation and execution of strategic plans and quarterly business reviews (QBRs).
• Support the monthly and quarterly forecast planning process to ensure accurate budget and OKR (Objectives and Key Results) alignment.
• Own the analysis and review of the performance of city portfolios. Turn findings into clear actions and follow through on delivery.
• Ensure proper configuration of city-specific settings to align with operational goals.
• Analyze driver earnings data to ensure fair compensation and operational efficiency.

• BSc in Economics, Business, Statistics, or a related field with at least 2 years of experience in an analytical role.
• Strong ability to interpret data, independently own complex problems, and deliver measurable business outcomes.
• Advanced Excel skills; experience with SQL, Python, and BI/data visualization tools is a strong advantage.
• Experience with A/B testing or experimentation frameworks and data-driven decision-making.
• Excellent communication and written skills in English and Latvian.

Experience is great, but we also look for ownership, curiosity, and drive. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are hiring for a global top-tier digital asset exchange, serving millions of users across multiple continents. The company operates in a highly competitive, fast-moving market and is known for strong product execution, deep liquidity, and rapid global expansion.

As part of their international expansion strategy, they are strengthening their footprint in Pan EU, one of the most strategically important and regulated crypto markets globally.

The Country Lead (Pan EU) will own end-to-end responsibility for the company’s market strategy, growth, and brand presence in Pan EU. This role acts as the primary driver for user growth, trading volume, ecosystem partnerships, and local market positioning, while working closely with global teams.

Key Responsibilities

• Develop and execute the overall country strategy for Pan EU, with clear ownership of trading volume growth, user acquisition, and market expansion
• Lead and participate in online and offline marketing initiatives, including meetups, seminars, Web3 conferences, sponsorships, and KOL / VIP engagement events
• Build, manage, and maintain strong relationships with local ecosystem stakeholders, including KOLs, media, Web3 projects, communities, and institutional or VIP clients
• Drive localized marketing, branding, and user education initiatives to strengthen the company’s influence within the Pan EU crypto ecosystem
• Monitor and analyze Pan EU crypto market trends, regulatory developments, and competitive landscape, translating insights into locally optimized growth strategies
• Act as the key local representative, collaborating with global marketing, product, BD, and compliance teams
• Track performance and provide regular reporting on market results and insights, with accountability for core KPIs such as trading volume, active users, and new user registrations

Qualifications

• Bachelor’s degree or above; background in Finance, Economics, Marketing, or related fields preferred
• 5+ years of experience in Pan EU market leadership, business development, or market expansion roles
• Experience in crypto, fintech, or internet platforms is highly preferred
• Strong understanding of the Pan EU Web3 ecosystem and digital asset exchange business models
• Established local industry network in Pan EU (projects, media, KOLs, communities, institutions, etc.)
• Excellent communication and stakeholder management skills, with experience working in cross-border and multicultural teams
• Solid working proficiency in English or Chinese
• Highly results-oriented, with strong execution capability and market sensitivity

Nice to Have

• Previous experience as a Country Lead / Regional Head at an international crypto exchange or Web3 company
• Familiarity with Pan EU regulatory frameworks or access to relevant compliance resources
• Proven track record in community growth, strategic partnerships, or institutional client development