Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The role

This role is part of the international Customer Operations group.

In this role, you will be responsible for onboarding and verifying new GoCardless customers, as well as conducting Customer Due Diligence reviews for existing clients, ensuring all processes are both compliant and customer-centric. As a senior member of the Customer Operations team, the KYC Specialist will also act as a primary escalation point for compliance-related issues, both within the team and across other departments.

Working hours

Monday - Friday, 10 am - 7 pm

We are a 24x7 operation and require our employees to demonstrate a willingness to work on some bank holidays.

What excites you 

• Reviewing Adverse Media, PEP and Sanctions screening escalations and providing detailed risk assessments and recommendations.
• Opportunities to upskill other team members, proactively share your knowledge with the team and propose process improvements.
• Supporting our Merchants during their onboarding and verification stages.
• Handle internal escalations to relevant teams, such as potential fraud, ML/TF activities, and complex cases.
• Collaborating with various teams, such as AML Financial Crime and Customer Success, to help make sure we’re creating a seamless onboarding experience for customers.
• Conducting due diligence checks on new and existing Merchants in accordance with internal and external requirements.

 What excites us  

• You are verbally fluent in English and can communicate clearly in writing to support customers via email or over the phone. 
• You have previous experience in KYC or AML. 
• Detail-oriented with the ability to work efficiently in a fast-paced environment.
• You care deeply about providing customers with a great experience while keeping calm under pressure.
• You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach.
• Prior experience using tools like Zendesk or Looker is preferred, but not essential.
  
  

Salary range: € 1500- € 2300 (gross)

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€ 1500- €1900 (gross)) of the pay range until performance can be assessed in the role. Offers will take into account the level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The role

Our mission as the Payment Intelligence team is to augment our bank payments product with intelligent data products that differentiate our offering and increase our win rates.

Our focus areas are our existing products, Success+ and Protect+. This means creating market-leading payment recovery rates and fraud prevention products.

 Projects in the pipeline that align to these focus areas are:

• Improve payment recovery rates for failed Account to Account payments.
• Improve fraud detection rates of our ML models and rules based systems
• Improve the consumer authentication flow experiences for high risk payments.

As an engineer, you will be actively working on projects that help grow the adoption of these products while improving the experience of using the same and coming up with ideas for new product features in this space. You will be aided and supported in this journey by a team of super talented and motivated engineers.

This is a unique and high-profile opportunity for you, as an engineer, to work on building one one of GoCardless' major revenue streams in the coming years.

What excites you 

• You have a growth mindset, motivated by driving concrete business outcomes.
• You adapt to new technologies and processes quickly.
• You thrive in a collaborative environment and believe the best products are built through collaboration.
• You are passionate about building and improving products by experimenting, prototyping and applying an iterative approach to validate ideas and learn.

What excites us  

• You have strong programming experience with Ruby and/or Python
• You want to solve problems that will drive revenue growth and will have an impact on the engineering technical vision.
• You effectively collaborate with other engineering teams and business stakeholders. 
• You have a product ownership mindset and can work with other functions in the team to come up with ideas for product features.

Base salary range: 2,933–4,400 EUR gross

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The role

We are seeking a passionate Talent Acquisition Partner to join our Riga office.

You will be primarily responsible for driving the recruitment of exceptional talent across our Product Development (PD) functions. This role requires a good understanding of the PD talent market and the ability to build strong relationships with both candidates and hiring managers. You will also have the opportunity to support the wider Talent Acquisition team with hiring across other global locations.

What you'll be doing:

• End-to-End Recruitment: Manage the full recruitment lifecycle for a variety of roles, from initial briefing to offer negotiation.
• Support Broader Hiring Needs: When required, support recruitment efforts across PD and other functions such as Finance, Legal, People, and Operations.
• Strategic Talent Sourcing: Develop and execute effective sourcing strategies to identify and attract top-tier talent, utilising a variety of channels including online platforms, professional networks, local communities, and events.
• Employer Branding & Outreach: Represent GoCardless, building relationships with potential candidates and promoting our employer value proposition through networking, meetups, and other initiatives.
• Stakeholder Management: Partner closely with hiring managers and leadership to understand their talent needs, provide market insights, and ensure a seamless and positive candidate experience.
• Local Market Expertise: Leverage your deep understanding of the local talent market, including compensation benchmarks, competitor activity, and emerging trends, to inform recruitment strategies.
• Process Improvement: Contribute to the refinement of our recruitment processes and tools, ensuring efficiency, fairness, and a focus on candidate experience.
• Data-Driven Approach: Track and analyse key recruitment metrics to identify areas for improvement and measure the effectiveness of your talent acquisition strategies.
• Collaboration: Work closely with the wider global Talent Acquisition team, sharing best practices and contributing to global talent initiatives.

What excites you

• The opportunity to play a significant role in the growth of our growing and thriving Riga office.
• The chance to focus on recruiting for impactful PD teams.
• Leveraging your deep understanding of the PD talent landscape to attract exceptional individuals.
• Building strong relationships with hiring managers and contributing directly to their team's success.
• Being part of a collaborative and supportive global Talent Acquisition team.
• The prospect of contributing to the continued success of a rapidly growing FinTech company.

What excites us

• Experience as an in-house Talent Acquisition Partner or Recruiter, with a track record of successfully hiring for Product Development roles (Software Development Engineers, Product Managers, etc.) 
• Experience managing the full recruitment lifecycle with direct sourcing skills and experience utilising various sourcing tools and techniques.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to build strong relationships at all levels.  
• Data-driven approach, using data and insights to support hiring strategies 
• Commitment to creating a positive and inclusive candidate experience.

Base salary range: € 2100- € 3200 (gross).

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€ 2100 - € 2600 gross) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The role

We are in search of a dynamic and talented person to join us as a Junior Developer. You will have the opportunity to grow within the developers' team and to evolve your skills in IT development or any other department.

We are looking for people that are passionate about what they do and don't come to work simply because they are paid to do so. If you enjoy hard problems to solve, value learning and want to create an impact, then this is a place for you.

What excites you 

• Dive into API documentation: Explore and review APIs, gaining a deep understanding of their intricacies. Contribute to seamless integrations with cutting-edge technologies.
• Shape integration future: Create integrations adhering to predefined structures, ensuring smooth interactions between systems for an enhanced user experience.
• Learn Python programming: Perfect your Python skills, writing clean, efficient, and scalable code. Be at the forefront of delivering high-quality solutions to complex problems.
• Be a testing champion: Meticulously test and ensure system reliability and functionality. Maintain our high standards and deliver exceptional products to customers.
• Tackle technical hurdles: Put your problem-solving abilities to the test, finding innovative solutions. Demonstrate resourcefulness in keeping our systems running smoothly.

What excites us  

• Build on your programming foundation: Join us to learn Python programming, no previous experience required! Expand your skill set and dive into a versatile language with our support.
• Express yourself fluently: Strong written and verbal English skills are essential for effective communication within our collaborative team. Grow alongside talented individuals who share your passion for programming.
• Fuel your passion for programming: At GoCardless, we value your enthusiasm. Bring your passion to the table and actively contribute to our projects. This is where your love for coding will be nurtured and celebrated.
• Embrace your organisational skills: Be empowered to be organised. Take ownership of your projects, thrive, and excel in our supportive and flexible environment.
  
  

Base salary range: €1,433 to €1,792 gross monthly

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community. 
• You enjoy collaborating and learning from people from various backgrounds and experiences. 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Python, Looker, Google Cloud Platform, dbt, Airflow, Vertrex and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless we use marketing throughout the customer lifecycle to acquire new customers and drive revenue growth through our existing merchant base. As part of this role, you will be working closely across all marketing teams - paid, organic, lifecycle - to understand how their marketing efforts are helping to grow our merchant base and accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you 

• Collaborate with Growth Marketing measuring how our Paid and Organic marketing strategies drive acquisition, engagement and revenue growth
• Partner with marketing stakeholders to define and monitor marketing KPIs and identify trends, risks and opportunities in customer and campaign data to inform strategy aligned with business objectives
• Assist marketing teams in A/B test design and execution and analysing results using statistical methods
• Ensure data quality, accuracy and consistency across all marketing sources
• Build data products that help to monitor the health of campaigns, continuously innovating on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Google Analytics), Automation (Python), AI (Gemini)).

What excites us  

Essentials:

• You have a background working in (performance) marketing analytics or a marketer looking for a more data focused role. 
• You have knowledge of common marketing measurement metrics, tools & methodology.
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of marketing campaigns
• You have experience with data visualisation tools and communicating findings from complex data sets in an accessible way
• You are proficient in basic SQL

Nice to have:

• A basic knowledge of Python/R is advantageous but not essential
• You have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Salary range: the expected base salary range for this position is between €45,600 - €68,400.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Why this role exists:

This role exists to manage and optimize game-related content and promotional activities within the online casino platform. It ensures accurate game setup, effective promotion execution, and alignment with client preferences and regulatory standards. The role also facilitates communication between game providers and clients to support a dynamic gaming experience.

What you’ll drive:

Game content and configuration management

• Manage game additions in line with strategic goals.
• Oversee visual updates to enhance user engagement.
• Customize game settings based on client preferences.

Promotions and provider coordination

• Enroll in network tournaments and secure exclusive tournaments.
• Coordinate participation in network and exclusive jackpots.
• Handle enrollment in provider promotions and negotiate exclusive deals.

Client and provider communication

• Communicate promotional opportunities to clients and foster provider-client relationships.
• Register agreed-upon promotions and address client requests for additional content.
• Maintain a comprehensive game release calendar for clients.

What makes you a GR8 fit:

Must-have

• Strong project management skills to coordinate multiple tasks and ensure timely completion.
• Effective negotiation skills for managing terms of tournaments, jackpots, and promotions.
• Strong written and verbal communication skills for interaction with clients and providers.
• Ability to conduct market research and analyze game features, trends, and client preferences.
• High attention to detail in managing game visuals, settings, and promotional agreements.
• Ability to build and maintain client relationships and provide tailored support.
• Ability to establish and manage relationships with game providers and support collaboration.

Nice-to-have

• Previous experience in a similar role.

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced KYC/B Lead to join our 1LoD team. The KYC/B Lead will be responsible for the implementation of a comprehensive business and personal customer onboarding procedures and supporting in ensuring the institution's compliance with AML regulations and FIN-FSA guidelines on customer due diligence. This role requires a deep understanding of regulatory standards, together with knowledge around market best practices for CDD in a fintech and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Head of Financial Crime Prevention.

What you'll be doing

• Managing activities related to customer due diligence for business and personal customers, including: onboarding, ongoing and enhanced due diligence, customer risk scoring, and management of vendors, who are providing necessary technical capabilities for CDD.
• Serve as the subject matter expert for KYC and KYB, leading relevant policy implementations and control designs, monitoring industry best practices developments across EU/EEA and supporting relevant tooling enhancement developments and  implementations.
• Providing functional guidance to relevant operational teams, including training, clear instructions, and oversight; fostering a strong compliance culture and driving continuous improvements through daily support and awareness programs.
• Maintaining full oversight of the customer risk landscape and CDD lifecycles, ensuring all customers are onboarded in a compliant manner and stay compliant throughout their lifecycle. 
• Supporting in the preparations of regular reports to Senior Management on the status of CDD activities, their risks, compliance, and performance metrics.
• Acting as the primary escalation point and bridge between WLS and its customer onboarding operational teams, fostering strong internal cooperation and managing operational teams responses during incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 6+ years in Financial Crime Prevention within financial services, ideally in a Payment or E-Money Institution or marketplace/payment platform, with proven expertise in framework design, control ownership and regulatory engagement.
• Strong understanding of AML/CFT regulations, EU/EEA regulatory frameworks (e.g., Payment Services Directive 2 and the E-Money Directive) and best practices for customer due diligence.
• Experience developing technical capabilities and procedures for customer onboarding, overall customer due diligence and enhanced due diligence. 
• Strong analytical, organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment while keeping the relevant stakeholders aligned.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Poland Pay Range:

 19274 PLN - 24092 PLN 

Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk!  

We are currently seeking a part-time (30 hours) Grocery Associate to join our Wolt Market in Grīziņkalns, and a part-time (20 hours) Grocery Associate for Wolt Market in Āgenskalns! 🤩

What you’ll be doing 

• Taking in orders through our Merchant app
• Picking and packing groceries, and handing them to customers and courier partners
• Unloading food and supplies that we receive from vendors
• Managing our internal systems which include precise information about nutrients and allergens
• Maintaining order and cleanliness of the store

Our humble expectations

• You are proactive and a fast learner with the ability to multitask
• You're able to work in shifts from Monday to Sunday across mornings, afternoons and evenings
• You have a full professional proficiency in English & Latvian!
• Experience from working in a grocery store is an advantage
• You have the right to work in Latvia for 40 hours per week

What you’ll get by joining us

• Wolt credits cashback benefit 
• Employee assistance program
• Snacks and coffee at the store

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application as soon as possible! 💙

Base salary starts from gross 6.43€/h. According to the Latvian labor laws, the night shifts are paid at a 150% rate. 

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

About the role

You'll join one of several teams building the low-level systems behind CAST AI's multi-cloud automation platform. The work sits at the intersection of Kubernetes, cloud infrastructure, and Linux.

Depending on your strengths, you'll work in one of these areas:

• Cluster and node lifecycle - custom node bootstrapping across AWS, GCP, and Azure. Controllers and operators managing full node lifecycle. Bridging the gap between autoscaler decisions and running VMs - including working around limitations of managed Kubernetes platforms like EKS, GKE, and AKS.
• Cross-cloud provisioning - orchestrating infrastructure across regions and clouds. Workflow orchestration, provisioning integrations, networking and identity across cloud boundaries.
• Live container migration - zero-downtime relocation of running containers using CRIU checkpoint/restore, custom CRI-O and runc forks, and forked cloud CNI plugins. Memory page transfer, TCP session migration, process-level checkpoint/restore. Kernel-level Linux engineering applied to Kubernetes.
• Storage optimization - dynamic volume rightsizing, BtrFS compression, custom CSI drivers. Full storage stack from cloud disk APIs through filesystem internals to Kubernetes PV/PVC lifecycle.

Common across all teams: Go, deep Kubernetes, multi-cloud, building beyond what the ecosystem offers.

How we build

We invest heavily in agentic development and AI-powered tooling. Engineers work with code agents and automated workflows daily. We expect you to shape how these tools evolve.

Requirements:

• Strong backend fundamentals and production-grade coding, preferably Go.
• Hands-on Kubernetes internals, cloud infrastructure, or large-scale distributed systems experience.
• Clear English communication, collaborative and self-directed.
• Bias toward action and ownership.

What would make you stand out

• Deep knowledge of EKS, GKE, or AKS internals.
• Low-level Linux experience: process internals, networking (NAT, iptables, conntrack, SDN), filesystems, storage.
• Kubernetes or cloud-native OSS contributions.
• Cloud storage depth - block storage, CSI, volume management, filesystem internals.
• Container runtime experience (CRI-O, runc, containerd) or CRIU.
• Experience with AI coding agents and agentic development workflows.
• Comfort building where there's no playbook.

Responsibilities:

• Design, build, and operate backend services, Kubernetes operators, and controllers in Go across AWS, GCP, and Azure.
• Solve infrastructure-layer problems — networking, scheduling, storage, compute, or container runtime internals.
• Build and maintain high-throughput services (gRPC/REST) and async orchestration workflows.
• Shape public and internal APIs.
• Leverage and improve AI-powered development workflows.
• Participate in design reviews, code reviews, on-call, and customer deep-dives.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Why Kimchi?

Kimchi is the AI platform inside CAST AI. We started by helping companies run LLMs on their own Kubernetes clusters - now we're building the execution layer where agents do real work.

Our Infrastructure today: multi-model inference (MiniMax, Kimi, GLM-5, Nemotron, DeepSeek) with intelligent routing, an OpenAI-compatible API, and deployment flexibility from our GPUs to your VPC. The inference layer is the foundation. What we're hiring for sits on top of it: coding agents, agent runtimes, orchestration systems, and the reliability engineering that makes them actually finish things.

Tech Stack: TypeScript, Go, Kubernetes, AWS/GCP/Azure, MCP, Prometheus/Grafana/Loki, GitLab CI, ArgoCD.

Why harness engineering matters here
OpenAI and Anthropic ship models. They also ship one harness each - the scaffolding that turns a raw model into something that can plan, execute, recover, and complete work. We ship a different kind of harness: one built for cost-conscious, long-horizon autonomy, running on inference infrastructure we control end-to-end.
A decent model with a great harness beats a great model with a bad harness. We've watched this play out. The gap between what today's models can do and what you see them doing is largely a harness gap - and that gap is where we operate.

What you'll build
The ratchet.
Every time our agent makes a mistake, we engineer a solution so it never makes that mistake again. That means hooks that enforce constraints the model "knows" but forgets: pre-commit lint checks, permission gates, context compaction before the window fills. Success is silent, failures are verbose.

Long-horizon execution.
Our harness is built around spec-driven autonomy: meta-prompting, fresh context per task, worktree-per-slice git strategy, automatic replanning, crash recovery, stuck detection. We're implementing Ralph loops - when the model tries to exit, we intercept and reinject the goal into a fresh context. The agent reads state from disk and continues. Multi-session, multi-day work, without context rot.

Planner/executor splits.
Planning with a reasoning model, executing with a fast one, evaluating with a third. Separating generation from evaluation beats self-verification because agents reliably skew positive when grading their own work.

The harness surface.
CLI, TUI, MCP integration, sandboxed execution, telemetry. Our AGENTS.md is short - every line traces to a specific thing that went wrong. TypeScript on the surface, Go where it matters.

Memory and context.
Moving agents off laptops, giving them state that survives across sessions, managing context so information lands where it's actionable. Compaction, tool-call offloading, progressive skill disclosure.

What makes this different (with receipts)
You've seen the pitch: "we route to the best model." Everyone says that. Here's what we actually have:

• GPU infrastructure we own. Not just an API reseller. From GPU placement across clouds to the inference endpoint your agent calls - we control the cost curve.
• A harness-first thesis. We treat agent failures as configuration problems, not model problems. When we moved from a stock harness to our own, completion rates on internal benchmarks improved by 40%+ on the same model.
• Agents.md that earns every line. No brainstormed rules - every constraint in our system prompt traces to a real failure we saw and fixed.

Requirements:

• You've used AI coding agents in anger. Not demos - real work. You have opinions about Claude Code, Codex, OpenCode, Cursor. You know what it feels like when an agent gets stuck and why.
• Strong TypeScript or Go in production. Comfort moving between them. Our surface is TypeScript; our core is Go.
• You think in harness terms. You read "the agent hallucinated" and your first instinct is to ask what context it was missing, what hook should have caught it, what constraint should exist.
• You drive features end-to-end. Design → build → ship → measure → iterate. We don't have layers that absorb ambiguity for you.

Responsibilities:

• Build and evolve the agent harness - ship hooks, permission gates, and context compaction. Every AGENTS.md constraint traces to a failure you personally diagnosed.
• Own long-horizon execution - multi-session task completion via spec-driven prompting, worktree-per-slice git, Ralph loop recovery, and stuck detection. Completion rate is your metric.
• Architect planner/executor/evaluator pipelines - planning with a reasoning model, execution with a fast one, evaluation with a third. No self-verification.
• Manage agent memory and context - state persistence across sessions, context compaction, tool-call offloading. Zero context rot on multi-day work.
• Own the harness surface - CLI, TUI, MCP integrations, sandboxed execution, telemetry. TypeScript on the surface, Go where it matters.

What success looks like (after 6 months):

• You've shipped at least one major harness feature end-to-end: designed it, built it, measured it, iterated.
• You've added constraints to our AGENTS.md based on failures you personally observed and diagnosed.
• You've improved a measurable reliability metric - completion rate, context efficiency, or cost per successful task.
• You've formed strong opinions about where our harness is load-bearing and where it's dead weight.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

We are hiring across multiple teams!

As a Senior Software Engineer, you will have the opportunity to work on different key features of our product. We are currently hiring Senior Software Engineers for the following teams:

- Workload Optimization - Automates workload resource management by dynamically adjusting resource allocations, helping developers significantly reduce costs and improve application reliability.

- Karpenter - The Karpenter team powers the integration between Karpenter and Cast AI, bringing enterprise capabilities to the most popular open source Kubernetes autoscaler. We enhance Karpenter with advanced features that improve application reliability and performance while optimizing costs. By joining the team, you’ll bridge open source innovation with enterprise requirements, directly impacting how organizations run Karpenter at scale.

- Reporting - Builds a scalable reporting system that ingests millions of rows per second into our time-series databases, providing insights into cost savings, workload efficiencies, and Cast AI automation impact.

- Pricing - Drives the synchronization of public and customer cloud resources, availability, and dynamic pricing across all major cloud providers. Empowers autoscaling by leveraging discounts, commitments, and cross-cluster tracking to maximize savings. Provides a reliable source of truth for node pricing, resources, components, discounts, and commitments.

- Autoscaler - Automates Kubernetes node autoscaling to optimize clusters, balance workloads, remove underutilized nodes, and dynamically allocate capacity in real-time, thereby reducing cluster costs by half.

- Identity -  Builds and maintains the trust and access foundation for the entire platform, ensuring every user, service, and workload authenticates and interacts securely and seamlessly at scale.

- Billy -  Powers the critical day-2 operations layer of the platform - from billing and audit trails to notifications and feature flags - ensuring the platform runs reliably, transparently, and at scale for every customer, every day.

Here are some of the tools we use daily:

• Programming Languages: Go
• Cloud & Orchestration: Kubernetes, AWS, GCP, Azure
• Databases & Storage: PostgreSQL, Cloud Object Storage
• Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs
• Observability: Prometheus, Grafana, Loki, Tempo
• CI/CD & GitOps: GitLab CI with ArgoCD.

Requirements:

• Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
• Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) - including real understanding of how compute, networking, and storage work under the hood.
• Understanding of Kubernetes internals - autoscaling and networking.
• You've personally driven a complex project end-to-end.
• Strong debugging, optimization, and performance-tuning skills - including query profiling, index design, and database performance tuning beyond ORM usage.
• You've run observability tooling (Prometheus, Grafana, OpenTelemetry) in production.
• CI/CD and DevOps practices experience.
• Strong English skills, both verbal and written.
• Startup mindset: adaptable, proactive, and comfortable with ambiguity.

Responsibilities:

• Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
• Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
• Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
• Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
• Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
• Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

The role

Reporting to the Director of People Operations, Reward and People Partnering, we are seeking an experienced People Operations Manager to join us and hit the ground running! You will oversee our core people operations team based in Riga and Lisbon, focusing on employee lifecycle processes, data, compliance and internal mobility & immigration. You will play a pivotal role in enabling our HR operating model which centres around people partnering, ensuring seamless employee experiences, operational excellence, and strategic HR delivery across our global locations. This is an opportunity to bring fresh thinking to how we operate and partner closely with our People Partners, Finance, Talent Acquisition and wider HR team to ensure we drive excellence across the People function. 

What excites you 

• Employee Lifecycle Ownership: You will own, manage and optimise end-to-end People lifecycle processes from onboarding to offboarding and everything in between, ensuring seamless and positive experiences for employees at every stage.
• Compliance & Risk Management: You will ensure compliance with local employment laws and regulations across all regions, coordinating audits and compliance reviews related to People operations.
• Scalable Process Design: You will develop and implement scalable People operations processes that support our multi-hub strategy as we continue to grow into new locations, driving ongoing process improvement and manager self-serve capability.
• HR Systems & Data: You will oversee our HR system (Hibob) to optimise functionality and data quality, maintaining robust data privacy, confidentiality and security standards, and using HR analytics to inform decision-making and improve operational efficiency.
• Finance & Payroll Partnership: You will partner closely with Finance and Payroll to drive improvements across pay-related processes, ensuring accuracy and efficiency at every step.
• Team Leadership: You will lead and manage the People Operations team based in Latvia and Portugal, building an inclusive high-performance team that puts the employee experience at the centre of everything.
• Documentation & Governance: You will ensure documentation is in place for all People Operations processes and changes, driving continuous improvement across internal workflows to ensure they are scalable, efficient and support positive employee experiences.

What excites us

• People Operations Expertise: Proven experience in a senior People Operations or HR Operations role, with a strong track record of owning and improving end-to-end HR processes in a global, multi-site environment.
• Operational Excellence Mindset: A natural process improver who loves to find smarter ways of working — someone who can balance attention to detail with a drive for efficiency and scale.
• Strong Data & Systems Acumen: Experience managing and optimising HRIS platforms (ideally Hibob), with the ability to use HR data and analytics to drive decisions and ensure data integrity.
• Compliance Confidence: Solid knowledge of employment law and regulatory compliance across multiple jurisdictions, with experience coordinating audits and ensuring local compliance.
• Collaborative Leader: A genuine team player who builds strong relationships across People, Finance, Talent Acquisition and the wider business, and inspires their team to deliver excellent employee experiences.
• Immigration & Mobility Experience: Familiarity with internal mobility and immigration processes is a plus, particularly in a multi-hub context.

Base salary range: € 3300- € 5000 (gross).

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€ 3300 - € 4150 gross) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Join Us as a Graphic Designer with a Focus on Data Visualization!

At INFUSE Academy, we turn complex ideas into visuals that make people stop and think. We are looking for a Graphic Designer who leads with clarity, communicates through imagery, and can distill a dense concept into something a learner understands at a glance.

If you can explain the impact of climate change in one image, you are the kind of thinker we want.

What you will bring:

• Proficiency in Figma, Illustrator, and Photoshop
• Solid foundation in composition, typography, and color theory
• Experience with data visualization: charts, infographics, diagrams that inform rather than decorate
• A visual storytelling instinct: you find the narrative in the numbers
• Genuine enthusiasm for AI tools -- you follow what is happening, you experiment, and you actively look for ways to co-create with AI rather than just use it
• Attention to detail and the self-organization to manage multiple projects

What you will do:

• Translate instructional content into visual concepts and storyboards
• Design static graphics, infographics, and course assets that carry meaning on their own
• Collaborate with instructional designers to find the best visual angle for every learning objective
• Co-create with AI tools as a real part of your design process -- bringing new ideas, accelerating output, and pushing what is possible

What you’ll love about working with us:

• A fun, diverse team of professionals from every corner of the globe
• A never-ending learning journey (because who wants to stop growing?)
• Career growth opportunities with regular reviews, your success is our success!
• Timely, market-range compensation (we make sure your wallet’s happy, too)
• Paid time off for U.S. public holidays, because rest is as important as work
• Summer Fridays with shorter hours, because everyone deserves a little sunshine
• Access to top-tier tools like Adobe and Figma Pro, so you can create like a pro

If you recognize yourself in this and are up to the challenge, we’d be happy to hear from you!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Why this role exists:

We are looking for an Engineering Manager to lead engineering teams within the Sports Business Unit, responsible for delivering all sports betting content and functionality for our B2B platform. The Sports BU owns end-to-end development of sports-related capabilities, including trading, feeds, risk management, mathematical models, odds services, and sportsbook content. This role combines people leadership, technical delivery ownership, and cross-functional collaboration with Product, Trading, and Platform teams to ensure scalable, reliable, and high-performance sportsbook solutions.

What you’ll drive:

Team management & people development

• Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
• Address and resolve any conflicts or issues within the team promptly.
• Foster a collaborative environment where team members feel comfortable voicing their concerns.
• Provide training and development opportunities for team members to enhance their skills.
• Organize workshops, seminars, and other learning activities to keep the team updated with the latest technologies and best practices.

Project planning & delivery management

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including timelines and resource allocation.
• Efficiently allocate resources to meet project demands and balance team workloads.
• Manage team schedules, including handling time-off requests and ensuring adequate coverage.

Quality assurance & technical governance

• Implement and enforce quality assurance processes and standards within the team.
• Ensure thorough testing and validation of deliverables before release.
• Review and approve technical designs, architecture, and code to maintain high-quality standards and ensure consistency.
• Ensure proper documentation of technical designs, system architecture, and code.
• Maintain comprehensive documentation for future reference and knowledge sharing.

Process improvement & best practices

• Continuously seek ways to improve quality and efficiency in development processes.
• Promote agile methodologies and other best practices for software development.
• Identify areas for improvement in team processes and workflows. Implement changes to enhance efficiency, productivity, and quality.
• Promote the adoption of best practices in software development, including agile methodologies and lean processes.
• Track and analyze key performance metrics to identify trends and opportunities for improvement.

Communication & stakeholder management

• Act as the primary point of contact between the team and upper management, as well as other departments.
• Facilitate effective communication and collaboration within the team and across the organization.
• Report on team progress, challenges, and successes to stakeholders and management.
• Ensure transparency and alignment between team efforts and business goals.

What makes you a GR8 fit:

Must-have

• Experience in the betting / trading domain.
• Strong experience with C# / .NET in building scalable, high-load backend systems.
• Experience designing distributed systems and microservices architectures.
• Solid knowledge of event-driven architecture and messaging systems (Kafka or similar).
• Strong expertise in databases (SQL + NoSQL), including performance tuning and scaling.
• Experience with CI/CD, Docker, and Kubernetes.
• Ability to make architectural decisions and take ownership end-to-end.
• Experience operating high-availability, low-latency systems.

Nice-to-have

• Experience with Orleans, MongoDB, RabbitMQ, Elasticsearch, Aerospike.
• Experience with AWS or other cloud platforms.
• Familiarity with observability tools (APM, logging, tracing).
• Understanding of FinOps / cloud cost optimization.
• Previous experience mentoring or leading engineers.

Why this role exists:

This role exists to keep Private Entrepreneur (PE/FOP) accounting accurate, compliant, and scalable — while leading a team that can support growth across locations without chaos. You’ll own standards, controls, and operations so the business can move fast with confidence.

What you’ll work on:

You’ll lead the PE Hub team, ensure compliance and reporting quality, launch workflows for new locations, and continuously improve processes (including automation).

What you’ll drive:

Team leadership & performance

• Lead the PE Hub team: workload distribution, performance oversight, forecasting resource needs.
• Define KPIs and PDP metrics; build development plans and knowledge-sharing routines.

Compliance & regulatory excellence

• Ensure compliance with relevant laws and regulation changes across jurisdictions.
• Maintain team readiness through updates, internal guidance, and consistent standards.

Internal controls & service quality

• Implement and maintain strong internal controls over PE accounting operations.
• Provide a full spectrum of accounting services with accuracy and predictability.

Reporting

• Ensure accuracy and consistency of PE reporting approaches and outputs.

New locations & scaling

• Research new locations, set up workflows, and ensure documentation completeness and accuracy.
• Build scalable processes so expansion doesn’t break quality.

Process improvement & automation

• Continuously improve internal processes to enhance efficiency, accuracy, and compliance.
• Identify automation opportunities and optimize workflows inside tools/systems.

What makes you a GR8 fit:

Must-have

• 5+ years in accounting/reporting, including supervision of PE activities (FOP/PE).
• Strong knowledge of accounting principles, taxation, and PE-related regulations.
• Experience with internal controls and risk management in accounting/tax.
• Ability to manage audits (at least internal; external is a plus).
• Strong problem-solving under tight deadlines; high attention to detail.
• Experience improving processes and leveraging accounting systems/ERPs.
• English B1+; Ukrainian or Russian fluent.

Nice-to-have

• Experience supporting multiple jurisdictions / cross-border PE setups.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are seeking an experienced Senior Project Manager with a background in Business Analysis and/or Product Management to lead strategic business initiatives. This role is responsible for the end-to-end execution of projects focused on analyzing, planning, implementing, and automating business processes. The ideal candidate combines project management expertise with analytical skills to drive business process improvements at both departmental and company levels.

Key Responsibilities

• Lead and coordinate multiple projects simultaneously across different departments, ensuring timely delivery within scope and budget
• Own end-to-end project planning, including solution design, budgeting, resource allocation, and risk management
• Conduct in-depth analysis of workflows and business processes to identify optimization opportunities and translate them into actionable project requirements
• Drive business process improvements through research, process modeling, data analysis, and gap analysis
• Communicate effectively with stakeholders throughout the project lifecycle - gathering requirements, reporting progress, presenting results, and managing expectations
• Lead change management efforts, ensuring smooth transitions and stakeholder engagement during implementation
• Coordinate with cross-functional teams to ensure the successful integration of business systems, processes, and technology solutions

Qualifications

• 4+ years of proven project management experience
• Proven experience as a Business Analyst or Product Manager
• Proven experience in managing digital and operational business process improvement projects
• Hands-on experience in business process analysis and workflow optimization with a proven track record of implementing improvements directly into products or operational processes
• Experience managing cross-functional teams and collaborating with business and technical stakeholders
• Fluency in English (Upper-Intermediate or Advanced level)
• Experience implementing AI into products and/or business processes with measurable results is a plus
• Proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) is a plus

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

About the Role:

We’re looking for an experienced QA Automation Engineer (Mobile/Android) to take the lead in ensuring our global security products meet the highest bars of reliability. In this role, you won’t just run tests; you’ll architect and scale automation solutions for our VPN portfolio (HotspotShield, Betternet) and our flagship antivirus (UltraAV). We are agile, work quickly, and focus on outcomes. We trust our team to build the best solution to help us scale for the future.

Day to Day:

• Architect and evolve our Android automation framework (Espresso/Kakao-Cup) to support a growing portfolio of security products.
• Design sophisticated testing strategies for VPN-specific challenges, including network-dependent flows and testing under unstable or switching connection states.
• Work closely with developers and other QAs to troubleshoot and resolve issues, offering detailed bug reports.
• Uphold QA best practices and contribute to driving the QA strategy.
• Continuously explore new testing tools and methodologies to enhance the QA process.

What you bring to the table:

• At least 3 years of experience in automating UI tests for Android apps written in Kotlin
• Strong hands-on expertise with Espresso and Kakao-Cup, with the ability to test screens built in both Jetpack Compose and classic XML.
• Experience with Robolectric and Mockito for test infrastructure and mocking dependencies.
• You’re comfortable building and maintaining pipelines in CircleCI and using Bash/sh scripting for automation and result processing.
• Experience sharding and parallelizing tests using Flank, and configuring device matrices within Firebase Test Lab or similar emulators.
• An understanding of the specific challenges of testing VPN apps, such as network-dependent flows and handling connection-state flakiness.
• At least upper-intermediate level of spoken and written English

It would be great if you also had:

• Experience maintaining UI test suites across multiple apps in both mono- and multi-repo setups.
• High level of comfort with ADB, log analysis, and a working understanding of the Android build process via Gradle (Kotlin DSL).
• Experience testing A/B frameworks, including covering feature-flagged flows and variant-dependent UI.
• Familiarity with testing Google Play Billing integrations (subscriptions, purchase flows, and edge cases).

Why Join Us?

• Professional Growth: Enhance your skills by collaborating closely with talented engineers and architects.
• Meaningful Impact: Help create software that protects millions of users from cybersecurity threats.
• Supportive Environment: Join a team dedicated to innovation, mentorship, and continuous learning.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we are looking for a talented Credit Risk Underwriting Modeller to join our Riga office. In this hands-on role, you will help improve how we assess credit risk and ensure the profitability of our products by developing and refining statistical models used in credit decisioning.

You will work closely with credit risk specialists and technology teams, combining data, business understanding, and modeling techniques to build effective underwriting solutions. In this role, your work will have a direct impact on business performance. By improving credit decision models, you will contribute to better risk management and stronger profitability—playing a key role in shaping data-driven decisions across the organization.

What will you be doing?

• Develop, improve, and maintain statistical models used in credit underwriting.
• Own the end-to-end modeling process: from data collection and preparation to model development, validation, and monitoring.
• Analyze and combine internal and external data sources to enhance model performance.
• Continuously monitor models and optimize them for accuracy, risk management, and profitability.
• Collaborate with the technology team to improve automated credit decision systems (decision engine, data integrations, workflows).
• Work closely with credit risk underwriters and product managers to translate business needs into effective modeling solutions.
• Prepare analytical reports and ensure clear model documentation and transparency.
• Stay up to date with industry trends and best practices in credit risk modeling.

 Ideally, you would have:

• 3+ years of proven experience in a similar role (statistical, predictive, or data modeling); experience in fintech or banking is a plus.
• Solid understanding of statistical methods and machine learning techniques, with the ability to apply them in practice.
• Strong analytical mindset and confidence working with complex, real-world datasets.
• Strong SQL skills, with hands-on experience in data extraction and manipulation.
• Proficiency in Python, R, or similar tools.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Clear communication skills in English, both written and spoken.

What you’ll get in return?

• The offered salary is within the range of €4,000–€5,000 gross per month, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

We are looking for an experienced Key Account Manager (Enterprise) to join the Bolt Food Team in Riga, Latvia.

The salary range for this role is between €3,330 - €4,170 gross monthly fixed + commission bonus structure + equity.

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Manage and expand relationships with existing key accounts, proactively identifying new business opportunities while ensuring key accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Develop account plans to increase volumes and improve key accounts profitability.
• Renegotiate contract terms, including commission rates and campaign plans, with key accounts regularly.
• Work with various departments (Operations, Sales, Customer Service, Marketing) to drive key accounts growth.
• Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 3 years in account management, business consultancy, business development or similar roles.
• You're proficient in English and Latvian.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Be an owner and proactively find solutions to business problems.
• Experience in a highly competitive and fast-paced environment is a strong plus.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

The role

The technical challenges in GoCardless span from building support for banking schemes to optimising technical processes. We’re looking for engineers to join our growing Connectivity Group, where you’ll be working on problems that sit at the core of GoCardless: building and maintaining the bank and scheme integrations that make it possible to keep our merchants’ cash flowing.

We endeavour to build simple, reliable and performant systems, and we believe in using the best technologies for each task. Joining the Connectivity Group you’ll be working in a team that primarily uses: Ruby on Rails, PostgreSQL, BigQuery and Prometheus in Google Cloud with some Sentry tracing added to the mix. Together with your team, you will develop components that process over 10 million payments daily.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. If you’re unsure, please apply.

What excites you

• Shipping stuff, you’ll work with your team to support changes to completion, delivering consistent positive impact across your product area. 
• Growth mindset, motivated by driving concrete business outcomes.
• Raising the technical bar. You insist on high standards of technical design and implementation and ensure your systems are operationally excellent. You adapt to new technologies and processes quickly.
• Building for scale and autonomy, using modern technology and tooling.
• Collaborative environment. You believe the best products are built through collaboration.

What excites us

• Professional experience of building applications in Ruby - You have experience building web products and services, and have an awareness of technologies across the stack.
• Enthusiasms about working in a strong culture of experimentation, testing and learning - to help us in experimenting ways to grow our product!
• You care about building reliable, well-tested systems.
• You enjoy solving problems and are happy to take initiative to find better solutions.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: 

• Software Development Engineer II: €2,933 to €4,400 gross
• Software Development Engineer III: €4,000 to €6,000 gross
• Senior Software Development Engineer: €5,300 to €8,000 gross

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

.

We’re looking for a motivated Business Sales Specialist to join our Bolt for Business team in Latvia. You’ll drive our sales growth, reach out to businesses, meet clients, pitch, negotiate, and close deals for small to mid-sized businesses.

The salary range for this role is €1,800 - €2,400 fixed per month + quarterly bonus' 25-30% + Equity. 

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Business Sales Specialist, you'll have an in-depth understanding of SME/SMB clients and their business needs. You'll establish strong connections and confidently demonstrate the features and benefits of our B2B product. 

This role is a good match for you if you’re a driven individual with sales experience in a high-growth organisation. You're keen to be part of a team responsible for amplifying Bolt Business’s success and supporting our ambitious growth and expansion plans.

• Managing the sales funnel, including processing leads, prospecting, cold calling, planning meetings, closing deals, and tracking all touchpoints in the Customer Relation Management (CRM) tools to generate a comprehensive history.
• Using proven outreach methods and best practices to establish and strengthen customer relationships and promoting and selling Bolt Business solutions to small businesses.
• Achieving growth and hitting sales targets (leveraging the benefits of commission scheme) by increasing sales, analysing and optimising performance and maintaining excellent relationships with partners.
• Maintaining awareness of relevant product development opportunities and the competitive landscape to effectively market Bolt Business’ offering.
• Working closely with the local business team to close significant deals and contributing to a strategic sales plan that expands the company’s customer base.

• You have previous experience in fast-paced B2B sales.
• You excel at engaging with customers, pitching ideas, negotiating terms, and closing sales across various formats, including in-person meetings, phone conversations, and written communications.
• You're interested in shared mobility and have a track record in successfully generating and managing sales leads, onboarding clients, and managing accounts for small to mid businesses.
• You’re fluent in Latvian and English, and possess good communication, collaboration, negotiation and networking skills.
• You demonstrate an analytical mindset, with an advanced understanding of leveraging tools to manage data and, ideally, first-hand experience working with a CRM (preferably Salesforce).
• Your hands-on work demonstrates a high level of initiative to challenges and a strong sense of ownership.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

.

B2B Account Manager, Bolt for Business

We’re looking for a growth-driven Account Manager to join our Bolt Business team in Latvia. This role is heavily focused on driving usage, upsell, and expansion within existing accounts. You’ll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals.

As the face of Bolt Business, you will work closely with key businesses, deeply understand their operations, and actively push adoption and growth of Bolt’s products.

The salary range for this role is between €2,500 - €3,500 monthly fixed + 25% quarterly bonus structure + equity.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As an Account Manager, you’ll own the commercial growth, retention and expansion of an assigned portfolio of well known business customers. You are not just maintaining relationships- you are actively growing them.

You’ll work closely with clients to:

• Increase active usage and transaction volumes.
• Upsell additional Bolt for Business products and verticals.
• Identify scalable opportunities and replicate success across accounts.

This is a high-energy, proactive role suited for someone who is hungry, comfortable with frequent communication, and motivated by measurable growth outcomes.

• Own and grow a portfolio of existing business clients with a strong focus on usage growth, upsell, and expansion.
• Proactively engage customers through regular calls, meetings, and visits, maintaining a high activity level.
• Identify opportunities to scale Bolt Business usage across multiple verticals (e.g. Ride Hailing, Bolt Drive, Bolt Food and other Bolt products) within existing accounts.
• Actively push adoption of new features, products, and use cases to drive higher volumes.
• Take full ownership of customer performance, advising on optimal use cases to maximize value and retention.
• Develop and execute account growth plans focused on increasing volume and revenue from existing clients.
• Promptly handle customer queries while continuously steering conversations toward growth opportunities.
• Collaborate closely with Sales, Customer Support, Product, Account Managers, and Country Managers to unlock upsell and expansion opportunities.
• Support onboarding of new clients while ensuring fast ramp-up and early growth.

• You have at least 2 years of experience in Account Management, Customer Success, Sales, or a similar B2B role.
• You are hungry, driven, and comfortable with a high volume of calls and customer interactions.
• You have a proven track record of growing existing accounts, increasing usage, and driving upsell.
• You naturally identify opportunities and know how to scale them across accounts and segments.
• You take strong ownership of results and push initiatives forward independently.
• You communicate confidently in Latvian and English and can build trust quickly with stakeholders.
• You are hands-on, proactive, and motivated by clear targets and measurable impact.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Banku darbība iziet ārpus tradicionālajām bankām un kļūst par daļu no klientu ikdienas digitālās dzīves. Inbank finansēšanas risinājumi ir integrēti vairāk nekā 6 000 mazumtirgotāju iepirkšanās procesos. Tas palīdz mūsu partneriem attīstīt savu biznesu, savukārt klienti var baudīt ērtu iepirkšanās pieredzi neatkarīgi no atrašanās vietas. Mūsu fokuss ir virzīts uz inovāciju un izaugsmi, tāpēc mēs meklējam talantīgus cilvēkus, kas pievienotos mūsu vairāk nekā 440+ cilvēku komandai, kuri strādā mūsu birojos Igaunijā, Latvijā, Lietuvā, Polijā un Čehijā.

Vai Tev patīk dinamiska ikdiena, darbs ar cilvēkiem un sasniegti rezultāti? Pievienojies Inbank Latvia komandai un strādā ar klientiem, kuri jau ir izrādījuši interesi par mūsu pakalpojumiem vai ir esošie klienti.

Mēs meklējam enerģisku un mērķtiecīgu Pārdošanas speciālistu, kurš vēlas uzsākt vai attīstīt karjeru pārdošanā dinamiskā un atbalstošā komandā.

Tavi galvenie uzdevumi:

• Sazināties ar klientiem pa telefonu un palīdzēt uzsākt vai pabeigt kredīta pieteikumu.
• Izzināt klientu vajadzības un piedāvāt piemērotāko finansēšanas risinājumu.
• Vadīt sarunas līdz konkrētam rezultātam — pieteikumam vai līguma noslēgšanai.
• Veikt savlaicīgus follow-up un fiksēt informāciju sistēmā.
• Sasniegt individuālos pārdošanas mērķus un nodrošināt lielisku klientu pieredzi.

Mēs meklējam cilvēku, kurš:

• Vēlas attīstīties pārdošanā un ir orientēts uz rezultātu.
• Jūtas pārliecinoši, komunicējot pa telefonu.
• Spēj patstāvīgi organizēt savu darbu un sekot līdzi klientu plūsmai.
• Brīvi pārvalda latviešu valodu, citu valodu zināšanas tiks uzskatītas par priekšrocību.
• Pieredze pārdošanā, klientu apkalpošanā tiks uzskatīta par priekšrocību, bet nav obligāta.

Ko Tu iegūsi:

• Konkurētspējīgu atalgojumu €1300–€2000 bruto mēnesī, atkarībā no sasniegtajiem rezultātiem.
• Veselības apdrošināšanu un sporta kompensāciju.
• Draudzīgus piedāvājumus no sadarbības partneriem.
• Iespēju izmantot Inbank “Smart Rent” produktu ierīču iegādei.
• Papildatvaļinājuma dienas pēc 3 nostrādātiem gadiem.

What is this role about?

As the Head of Product, Credit, you will lead the development of Bondora’s credit decision-making stack. This is a highly cross-functional role working across Credit, Data Science, Risk, Legal, and Engineering to build systems that turn raw data into smart, responsible, and scalable credit decisions. You will shape the roadmap, structure the tooling, and ensure we meet both regulatory and business goals as we scale into the existing and new markets.

Your main responsibilities will be: 

• Continuously talk to customers, validate problems, and turn insights into shipped outcomes
• Drive the vision, strategy, and roadmap for Bondora’s credit decisioning platform, ensuring scalable, compliant, and auditable decisions across markets.
• Design and scale core credit capabilities around data inputs, affordability logic, and credit files, ensuring they are robust, transparent, and ready for multi-country expansion
• Partner closely with Risk, Legal, Country teams, Data Science, and Engineering to evolve scoring logic, feature engineering, and PD modeling
• Enable risk managers with powerful configuration, testing, and monitoring tools (Taktile-powered)
• Own data quality and lifecycle for credit decisioning, ensuring integrity, traceability, and modeling readiness at scale.

What would ensure success in this role?

• Strong product thinking: ability to frame problems, run discovery, and turn insights into measurable shipped outcomes
• Experience building products powered by ML, data models, or AI systems - understanding how models are trained, evaluated, deployed, and monitored 
• Ability to collaborate effectively with both technical (Data Science, Engineering) and non-technical stakeholders (Risk, Legal, Country teams)

Bonus points if you have:

• Experience with credit decisioning or underwriting platforms (e.g., Taktile, Provenir, or similar)
• Exposure to regulated domains such as lending, fintech, or digital banking.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Alexandra, VP of Product
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CPO, Mirko. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

Payment Intelligence

Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.

Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.

What You'll Do

At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights. 

• Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
• Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What Excites You

• Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features. 
• Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
• Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
• Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
• Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
• Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.

What Excites us

• You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
• You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
• You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
• You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
• You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!

Salary range: the expected base salary range for this position is between €32,000 - €48,000.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Latvia. 

This is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 49,000€ and it's flexible depending on your skills, knowledge, and experience.

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English and Latvian proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

We are seeking a Sales Specialist to join our team at Bolt Food Latvia. This is an exciting opportunity for someone who is eager to develop their sales career in a fast-paced, high-growth environment. The ideal candidate thrives in a target-driven setting, leveraging the CRM to be highly organised, and has consistency with high sales activities to drive a high volume of outbound activations

The fixed salary range for this role is between €22,000 - €28,000 and is based on performance during the interview process. There is also a monthly bonus structure on top + equity. 

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Sales Specialist is a pivotal role within our sales department, instrumental in acquiring large volume of restaurants & stores for the Bolt Food platform. The role focuses on outbound outreach to small and medium-sized businesses (SMBs) that are a good fit for the platform. The day-to-day activities involve lead qualification, outbound sales calls, face-to-face meetings, and occasional travel to other cities in Latvia. You’ll drive our sales growth, reach out to potential partners, pitch, negotiate, and close deals.

• Lead Management: Qualify and score new leads based on specific criteria to streamline the sales process.
• Collaboration: Work closely together with teams like Operations, Account Management, Marketing, and peers across the Baltics.
• Phone & F2F Sales: Oversee the complete sales cycle of outbound leads, and perform targeted outreach to SMB prospects by initiating contact, delivering compelling sales pitches, closing, and activating.
• Onboarding: Ensure a smooth onboarding process for new clients and follow-up with activation calls to get new restaurants live.
• Administrative work: Efficiently gather all necessary information and documents from partners, ensuring a high quality transition to active operations.
• CRM maintenance (Salesforce): Record, update and check all daily activities performed in the CRM to keep all relevant data up to date.

• Minimum 2 years of experience in sales, account management, or business development. Additional experience in the HORECA industry will be considered as a plus.
• Fluency in Latvian & English language, both in verbal and written forms is essential. Additional proficiency in Russian will be a plus.
• Understands and applies core sales principles, including: handling objections effectively, selling value over price, research, exploration, and closing.
• Demonstrates a clear system for managing daily work, priorities, and pipeline. Maintains order, discipline, and clarity in execution.
• Actively seeks feedback and applies it. Shows a strong willingness to learn, improve, and adapt quickly.
• Gains energy from engaging with people daily. Comfortable initiating conversations and building relationships at scale. Strong communication skills and a natural ability to connect with others are a must.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50+ countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
  
  

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION SPECIALIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Specialist to join our team.

The Retention Specialist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn’t limited to email strategy — you’ll be a key partner in driving Customer Retention. You’ll proactively communicate the rationale behind our approach and connect the dots between forecasts and what gets deployed across email/SMS/direct mail and other retention levers. You’ll align closely with the Client Success Managers so they can translate that strategy clearly and consistently, keeping execution and targets tightly connected.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Specialist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to your pod.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence..

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• This will not be a client-facing role. You will work closely with a Client Success Manager who will be the main strategist for your accounts.You will be the expert within the email and SMS program, executing and drawing all the relevant insights for the Client Success Manager to present to the client.
• Work in a pod, comprising a Client Success Manager, a Copywriter, a Designer and yourself.
• Collaborate with the Client Success Manager, Growth Strategists and Media Buyers to ensure the retention team meets all forecasts; including but not limited to Returning Revenue, Email/SMS Revenue, Direct Mail Revenue and other pre-agreed KPIs set between CTC and the client.
• Be accountable for performance of up to 10 clients. Some of these brands will be the biggest and most notable logos you’ll work on in your life.
• Complete reports with a high degree of accuracy, checking against multiple data points.
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $2K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $3–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION CLIENT SUCCESS MANAGER

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" 

We’re seeking a Driven and Results-Oriented Retention Client Success Manager to join our team

The Retention Client Success Manager at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way. 

As a Retention Client Success Manager, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer, Creative Strategist and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophit System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes.
• Ensuring alignment with the client vs the forecast & strategy.
• Ensuring above benchmark client satisfaction rate feedback.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending weekly performance updates to the client and bi-weekly/monthly calls.
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Work closely with Growth Strategists and Media Buyers to ensure the retention team meets all forecasts; including but not limited to Returning Revenue, Email/SMS Revenue, Direct Mail Revenue and other pre-agreed KPIs set between CTC and the client.
• Lead a pod, comprising an Email Operator, a Copywriter and a Designer.
• Be accountable for performance of anywhere between 20-30 clients on a very high level, working with multiple Email Operators, who will each be responsible for up to 10 clients. Some of these brands will be the biggest and most notable logos you’ll work on in your life.
• Your main role is to get on calls and present strategy to clients to help them solve problems. Then delegate all tasks to Email Operators to execute.
• You are the decision maker in this. Based on insights gathered by the Email Operator, you define what needs to happen next. Then delegate to the team to execute, and consult clients.
• Where required, train and equip Email Operators to improve in performance within the larger Retention Marketing ecosystem.
• Present reports with a high degree of accuracy, checking against multiple data points.
• Analyse metrics and KPIs put together by the Email Operator, to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WORKING HOURS

• Since this is a client-facing role, and the majority of our clients are in the US, you will be required to operate with at least 5h timezone coverage in the US (EST and PST). Beyond that required coverage window, your schedule is flexible.

WHAT’S IN IT FOR ME?

SALARY RANGE

• $6,000-$8,000 a month

• First 30 days – $3K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients.

  Days 31–60 – $4.5K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently.

  Days 61–90 – $6–8K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• Our Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

The role

Fraud prevention is an ever-evolving puzzle, making it one of the most rewarding and impactful areas in fintech. At GoCardless, our Fraud Prevention team develops the intelligent systems that protect our platform, our merchants, and their customers.

As a Senior Data Scientist, you will guide the design and delivery of models that operate in real time across our global payment network. You’ll work at the intersection of machine learning, graph-based detection, and behavioural modelling to stay ahead of changing patterns turning research into production systems that make a tangible difference in the fight against financial crime.

You’ll collaborate closely with Engineers, Fraud Analysts, and Product Managers to help shape the technical roadmap as we expand into new markets. Our stack is centred around Google Cloud Platform and Vertex AI, using Python, SQL, and BigQuery to build and support high-performance models at scale.

What you'll do

• Contribute to the full model lifecycle, from initial discovery and feature engineering through to production, experimentation, and continuous monitoring.
• Design and refine real-time ML systems that reduce false positives and ensure a smooth, secure experience for legitimate customers.
• Foster a responsive feedback loop, adapting models as patterns evolve to ensure our defences remain robust and effective.
• Help shape the technical direction of fraud prevention ML at GoCardless, exploring new approaches as we grow globally.
• Support the team’s growth through technical mentorship, knowledge sharing, and a commitment to high-quality code.

What excites you

• Solving complex, dynamic problems: Developing systems that can adapt and respond to changing environments.
• End-to-end ownership: Seeing a project through from a conceptual business need to a live, impactful solution.
• Strategic influence: Contributing to the ML roadmap and helping determine what we build next, rather than just how we build it.
• Holistic Data Science: Engaging in deep-dive analysis, prototyping, and live experimentation.
• Modern Infrastructure: Building production-grade models on GCP and Vertex AI, with the flexibility to explore advanced architectures.

What excites us

• You hold a degree (or PhD) in a STEM discipline, or bring equivalent depth through commercial experience.

• You have hands-on experience with modelling approaches such as deep learning, graph-based methods, or sequence models. While fintech experience is great, we value transferable skills from fields like cybersecurity or risk modelling.
• You have a track record of deploying models in production that create measurable value.
• You can translate complex ML concepts into clear, practical solutions for stakeholders across the business.
• You enjoy writing clean code and helping the team thrive through thoughtful reviews and shared learning.

Base salary range: €64,000 - €96,000

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

CRM & RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-driven CRM & Retention Strategist to join our team.

In this role at Common Thread Collective (CTC), you will hold a central strategic position, supporting our clients in achieving sustainable and scalable growth. Your primary mission is to generate consistent, predictable revenue through retention-led initiatives—leveraging data-driven insights to build accurate forecasts, inform strategic decisions, and maintain reliable performance. At CTC, your expertise is essential, encompassing both our proprietary forecasting frameworks and the core principles of retention marketing.

Your influence extends well beyond managing email channels—you serve as a strategic partner to clients across all facets of retention. You articulate the logic behind our recommendations clearly and convincingly, linking forecasting outputs to the email, SMS, direct mail, and additional lifecycle touchpoints we deploy. Your communication strengthens trust, aligns stakeholders, and elevates the overall client relationship.

You also champion CTC’s retention philosophy and the systems that operationalize it.
As a CRM & Retention Strategist, you bring rigor and intentionality to every initiative, ensuring each program meets the highest execution standards and remains tightly aligned with client goals.

You excel at tackling complex problems, take full ownership of results, and are dedicated to building, refining, and scaling impactful retention programs. We embody the mindset “Everyday in Every Play, Count on Me”—holding ourselves accountable, aiming for excellence, and consistently delivering meaningful outcomes.

.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

  Please apply only if you meet all minimum experience requirements listed above.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

We are looking for a driven and analytical Senior Operations Specialist to join our team in Latvia. The annual gross salary for this role starts from 32,000 EUR, depending on experience and skills.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As a Senior Operations Specialist, you will directly contribute to marketplace performance and support strategic decision-making through data-driven insights. You will own key operational workstreams end-to-end, improve planning processes, and collaborate with cross-functional stakeholders to unlock sustainable growth.

• Assist in the preparation and execution of strategic plans and quarterly business reviews (QBRs).
• Support the monthly and quarterly forecast planning process to ensure accurate budget and OKR (Objectives and Key Results) alignment.
• Own the analysis and review of the performance of city portfolios. Turn findings into clear actions and follow through on delivery.
• Ensure proper configuration of city-specific settings to align with operational goals.
• Analyze driver earnings data to ensure fair compensation and operational efficiency.

• BSc in Economics, Business, Statistics, or a related field with at least 2 years of experience in an analytical role.
• Strong ability to interpret data, independently own complex problems, and deliver measurable business outcomes.
• Advanced Excel skills; experience with SQL, Python, and BI/data visualization tools is a strong advantage.
• Experience with A/B testing or experimentation frameworks and data-driven decision-making.
• Excellent communication and written skills in English and Latvian.

Experience is great, but we also look for ownership, curiosity, and drive. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

The role

Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention.

As a Senior Data Scientist within our Payment Intelligence team, you’ll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You’ll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network.

At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale.

What you’ll do

• Lead the end-to-end delivery of models at scale, from initial discovery and feature engineering to production, A/B testing and continuous monitoring.
• Collaborate with product and engineering peers to turn complex data into real-time, mission-critical fraud prevention solutions.
• Raise the team’s collective bar through hands-on technical leadership and knowledge sharing.
• Proactively research and integrate latest developments in ML and payer fraud prevention to drive innovation at GoCardless.

What excites you

• Being a self-starter who thrives on taking a vague business problem and owning the journey from the first prototype to a live, measurable solution.
• An opportunity to introduce and scale advanced architectures to solve high-stakes fraud and payment challenges.
• Moving beyond execution to help define the technical roadmap for Payer Fraud Prevention, ensuring we leverage the best tools for the job.
• Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation.

What excites us

• You hold a degree (or PhD) in a STEM discipline or an equivalent commercial experience.
• You bring hands-on experience with sophisticated architectures, such as deep learning, graph-based, or sequence-based models (experience in Fintech, Fraud Prevention, or Payments is a big plus).
• You can translate complex ML concepts into practical product solutions and communicate these ideas clearly to non-technical peers.
• You are comfortable owning the full lifecycle, from deep-dive analysis and feature engineering to prototyping, validation, and live A/B testing.
• You lead by example, writing clean, high-quality code and raising the team’s technical bar through knowledge sharing and code best practices.

Base salary range: €64,000 - €96,000

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The role

As a Product Security Engineer, you will enable development teams to take ownership of the security and privacy of their product by collaborating to set requirements and standards, performing design reviews and vulnerability assessments, and helping build security controls. You will also work closely with the dedicated Security Operations and Security Engineering teams. 

You will be someone who has experience securing a cloud-native environment, and, in particular, in embedding security and privacy standards in engineering functions. You should also be comfortable automating security and privacy engineering and performing various security assessments.

What excites you 

• Developing high-quality code for extensive tasks, showcasing proficiency in leading systems and architecture design independently. 
• Leading the design and documentation processes for complex tasks, breaking them down into manageable segments for team collaboration while also handling the most challenging portions.
• Contributing significantly to the company-wide systems architecture, impacting the organisation's technological landscape.
• Providing guidance to developers and architects on secure coding methodologies, architectural design, and security best practices, fostering a culture of excellence within the team.
• Overseeing the vulnerability management program, conducting routine assessments, prioritising resolutions, and tracking progress towards securing systems.
• Demonstrating advanced proficiency in security testing, ensuring comprehensive evaluations of system, application, and network security postures.
• Creating and maintaining robust security policies, procedures, and guidelines for effective programme management.

What excites us  

• Experience in cloud-based application and infrastructure security - especially, DevSecOps
• Background in threat modelling and security architecture/secure design
• Awareness of or exposure to security and privacy standards, such as ISO27001, SOC1, CyberEssentials, GDPR, or similar
• Nice to have: Cybersecurity certifications, such as CISSP, CEH, Professional Cloud Security Engineer, or similar
• Technical experience in working with cloud computing providers such as GCP or AWS
• Technical leadership qualities -  setting direction alongside the managers and supporting the security team in technical development. 

Base salary range: €4,133 to €6,200 gross monthly

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Are you a Latvian language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication for Latvian speakers everywhere. That training data begins with you—we need your expertise to help power the next generation of AI.

We’re looking for Latvian language specialists who live and breathe Latvian grammar, syntax, morphology, phonetics, semantics, and pragmatics. You’ll challenge advanced language models on topics like noun declension, verb conjugation, sentence structure, word order, syntax variations, and regional dialects—documenting every failure mode so we can harden model reasoning.

On a typical day, you will converse with the model on language scenarios, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics.

A master’s or PhD in Latvian language, linguistics, or a closely related field is ideal; peer‑reviewed publications, teaching experience, or hands‑on linguistic analysis projects signal fit. Clear, metacognitive communication—“showing your work”—is essential.

Ready to turn your Latvian language expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will teach the world.

We offer a pay range of $8-to- $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Job title: Latvian Language Specialist – AI Trainer
Employment type: Contract
Workplace type: Remote
Seniority level: Mid‑Senior Level

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

What is this role about?

As the Lead Machine Learning Engineer at Bondora, you will be the backbone of our Data Science delivery. Your mission is to build the robust infrastructure that powers automated model pipelines, ensures deployment reliability, and governs the full ML lifecycle from experimentation to production.

This is a strategic and hands on engineering role. You will collaborate closely with Data Science, Data Engineering, and Development teams to remove friction, improve scalability, and bring stable, high quality ML solutions into everyday decision making.

You will guide the evolution of our ML engineering stack, lead high impact initiatives, and mentor engineers while shaping a culture of technical excellence 🌿

Your main responsibilities 🎯

• Guide the technical direction of Bondora’s ML engineering stack by selecting, evaluating, and implementing technologies, tools, and processes that improve scalability and reliability.
• Lead complex, high risk, or cross departmental projects that directly influence Data Science delivery, risk model performance, and production stability.
• Act as the bridge between Data Science, Data Engineering, and Development to identify and solve systemic technical challenges.
• Design and build advanced, production grade ML infrastructure and set the engineering standard for the team.
• Ensure all ML solutions are secure, observable, resilient, and scalable, following governance, compliance, and operational best practices.
• Mentor ML Engineers through code reviews, design sessions, and hands on technical leadership.
• Identify weaknesses or inefficiencies in model or data infrastructure and drive company wide improvements.
• Represent the ML Engineering team in technical discussions and communicate architectural decisions clearly to stakeholders.

What would ensure success in this role?💪

• Strong Python engineering background and experience with MLflow, Unity Catalog, Databricks, or equivalent platforms used for model lifecycle management.
• Proven experience designing ML infrastructure, including CI/CD, containerization with Docker or Kubernetes, and orchestration with Airflow or Prefect.
• Deep understanding of monitoring and observability frameworks such as Prometheus, Grafana, or Datadog, and a track record of improving pipeline reliability.
• Expertise in model governance, versioning, auditability, and operationalization from research to production.
• Solid knowledge of cloud infrastructure on AWS, GCP, or Azure, including cost effectiveness and security best practices.
• Experience leading cross functional initiatives and mentoring engineers.
• Ability to balance innovation and stability through structured experimentation, pilot phases, and safe adoption of new technologies.