Project Manager Jobs in Kentucky.
All active Project Manager roles based in Kentucky.
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For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Controls Service Tech
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Job Description for Controls Service Tech
The primary objective of this position is to perform startup and service on control lines sold by Air Equipment Company under the direction of the VP of Controls Products. This position will be responsible for configuring and programming a variety of field installed controls accurately, completing startup documentation correctly, and effectively communicating the status of projects. AEC currently represents the following Controls lines including but are not limited to Phoenix Venturi Valves, ABB drives, and Aircuity systems. This role will demonstrate excellent problem solving, time management, and computer skills. This role will also demonstrate excellent communication skills with other BAS contractors and end users of control systems.
Description of Principle Duties:
- Responsible for the execution of manufacturer startups and warranty repair for the control lines represented by AEC.
- Responsible for correctly configuring and programming a variety of manufacturers’ controllers.
- Responsible for troubleshooting and repairing controls related equipment during warranty period.
- Responsible for performing service for aftermarket customers of AEC controls manufacturers.
- Responsible for accurately completing startup documentation in a timely manner.
- Responsible for documenting and communicating warranty issues.
- Communicating with project management and service controller to ensure jobs remain on track and on schedule.
- Consistently reporting time and detailed notes in a timely manner
- Collaborating with the Service Manager to ensure AEC site / equipment issues are resolved effectively and efficiently.
- Ensuring job site safety
- Technical assistance– specifically associated with AEC control lines, sequence of operations, troubleshooting issues, and supporting BAS contractors with integration.
- Collaboration with Technical Service Manager to identify process and product issues.
- Responsible for participating in AEC’s EOS system. Includes but not limited to:
- Always maintain company culture and core values
- Understanding of companies long and short-term mission and vision
- Accountability to measurables to management
- Attending regular L10 meetings with Technical Service Team
- Attending regular Same Page meetings with management
Education, Experience and Qualifications:
- Minimum High School Diploma or GED required.
- Minimum of 5 years’ experience in Commercial HVAC or related industry.
- OSHA 10 preferred, training for OSHA 10 will be provided if needed.
Knowledge/Skill Set:
- Understanding basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding of Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understanding of BAS communication principles including BACnet, LON, and MODBUS
- Understanding of BAS terminology including but not limited to point types, facets, MAC/instance address schemes, baud rate, and Neuron ID
- Excellent time management, communication, organizational, and problem-solving skills
- Proficient with the following software – Excel, Word, Outlook, Bluebeam/Adobe
- Able to read construction documents
- Must have the ability to switch quickly between tasks based on priority and timeline
- Able to deal with high pressure situations
- Works well within a team dynamic
- Ability to maintain excellent customer and employee relationships
- Position required use of strong technical knowledge to navigate difficult issue resolutions
About AEC
- Core Values
- We are humbly confident
- We care
- We do the right thing
- We have a “can do” and solution-oriented attitude
- Customer success is paramount
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture o We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Pay range: $60k - $120k
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $29 to $50 per hour - Based on Experience
The Company
Air Equipment Company is the largest independent HVAC Equipment and Solutions provider in Kentucky. Our company has grown to three offices and over 50 employees throughout Kentucky, with headquarters in Louisville. We represent over 50 manufacturers, offering innovative systems and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, valued solutions to their complex problems.
Air Equipment Company will redefine industry standards to become the unequivocal leader in all markets we serve, to achieve an unparalleled market share. We will get there through our unwavering commitment to innovation, education, customer satisfaction, and operational excellence. We are not merely seeking success; we are in a relentless pursuit of setting new benchmarks, disrupting the status quo, and consistently exceed expectations. Our dedicated team of passionate professionals is the driving force behind our journey to claim the top spot, fueled by a shared vision of becoming the go-to provider in our business.
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
o Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
- Core Values o We are humbly confident
o We care
o We do the right thing
o We have a “can do” and solution-oriented attitude
o Customer success is paramount
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture o We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Pay range - $60k - 105k
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
Compensation commensurate with education and experience. Full benefits offered
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $28 - $50 per hour
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
- Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
Core Values:
- We care
- We do the right thing
- We have a “can do” and solution-oriented attitude
- Customer success is paramount
- We are humbly confident
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
Outside Sales Engineer
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For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Assist in developing improvements and perform duties with a consistent approach in areas such as:
- Meet or exceed individual objectives as set by Executive Vice President of Sales & Marketing
- Meet or exceed individual metrics as set by Sales Team Leader
- Work with Sales Team to meet or exceed Revenue and Profit goals established by EVP of Sales
- Become an expert on the equipment/systems that we represent and how to successfully design projects with Consulting Engineering customers.
- Work with the entire sales team to help each other meet business
- Build customer relationships with excellent customer service and retention in
- Maintain customer information and activity in
- Assist Operations Team and Project Manager in project tracking and customer
- Provide Application Engineering Team with required information for opportunity
- Provide Application Engineering Team with required information for order generation & entry (when applicable).
- Provide assistance to Project Manager as needed to review submittals and order acknowledgements for
- Participate in quarterly conversations with Sales Team Leader to review core values, GWC and discuss any
- Travel within territory will be 50%-75% of the time spent will be out of the office.
- Other roles and responsibilities as
Education, Experience and Qualifications:
- Technical or Engineering bachelor’s degree Preferably in Mechanical, Electrical, or Industrial Engineering.
- Minimum of 3 years of HVAC Sales experience calling on consulting
- Knowledgeable regarding ASHRAE recommendations, HVAC industry, and/or
- Strong mathematics and physics
- Education and experience with the construction and engineering industry, with specific experience in dealing with construction drawings, specifications, construction schedule and processes is a plus.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Assist in developing improvements and perform duties with a consistent approach in areas such as:
- Meet or exceed individual objectives as set by Executive Vice President of Sales & Marketing
- Meet or exceed individual metrics as set by Sales Team Leader
- Work with Sales Team to meet or exceed Revenue and Profit goals established by EVP of Sales
- Become an expert on the equipment/systems that we represent and how to successfully design projects with Consulting Engineering customers.
- Work with the entire sales team to help each other meet business
- Build customer relationships with excellent customer service and retention in
- Maintain customer information and activity in
- Assist Operations Team and Project Manager in project tracking and customer
- Provide Application Engineering Team with required information for opportunity
- Provide Application Engineering Team with required information for order generation & entry (when applicable).
- Provide assistance to Project Manager as needed to review submittals and order acknowledgements for
- Participate in quarterly conversations with Sales Team Leader to review core values, GWC and discuss any
- Travel within territory will be 50%-75% of the time spent will be out of the office.
- Other roles and responsibilities as
Education, Experience and Qualifications:
- Technical or Engineering bachelor’s degree Preferably in Mechanical, Electrical, or Industrial Engineering.
- Minimum of 3 years of HVAC Sales experience calling on consulting
- Knowledgeable regarding ASHRAE recommendations, HVAC industry, and/or
- Strong mathematics and physics
- Education and experience with the construction and engineering industry, with specific experience in dealing with construction drawings, specifications, construction schedule and processes is a plus.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
This position will join the Advizex team, a Myriad360 company.
About Advizex
Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach.
For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.
This role will join the Advizex team and play a key part in continuing that legacy.
Learn more about Advizex here!
Role Overview
The ServiceNow Engagement Manager leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments. This role combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development. The ideal candidate is a strong communicator and problem-solver who can translate business needs into effective solutions while serving as a trusted advisor to clients.
Up to 25% travel may be required across the Southeast region. Candidates must be based in the United States and located in Kentucky.
Key Responsibilities
- Recommending and delivering solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
- Prepare and execute workshops
- Promote process standardization and efficiencies
- Determine and document detailed requirements
- Design process solutions
- Provide advisory and Implementation services and solutions
- Configuration of the platform and applications
- Solution appropriately following ServiceNow Best Practices
- Train, enable, and/or educate the client on the solution
- Provide post go-live support
- Use knowledge of technology, products, processes, industry expertise and consultative skills to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform and driving the sale, implementation, and expansion of the ServiceNow platform
- Contribute to proposals edit proposals and recommend content
- Use domain knowledge and understanding of ServiceNow and other relevant technologies to credibly and persuasively articulate the features and benefits to the customer
- Build in-depth knowledge of technical and business priorities, challenges and initiatives that can be translated into Advizex solution opportunities
- Determine how industry trends, product announcements and advances in technology may impact the customer
- Develop successful relationships with team members, partners and customers
- Ensure effective coordination and support between account teams and supporting technical resources
Required Qualifications
The ideal candidate will have 3–5 years of hands-on experience with the ServiceNow platform, be comfortable making solution recommendations, and demonstrate the ability to design complex business solutions and clearly articulate those solutions to customers. In addition, the candidate will bring the following experience, knowledge, and attributes:
ServiceNow & Technical Experience
- Experience leading or guiding ServiceNow implementations using Agile methodologies
- Strong experience with ITSM and ITOM
- Experience delivering ServiceNow integrations with external systems
- Foundational understanding of ServiceNow development concepts (e.g., scripting, configuration vs. customization, etc.)
Delivery & Engagement Management
- Proven ability to manage stakeholders and drive accountability through project completion
- Experience working within an Agile delivery model, including requirements gathering, development, and testing
- Engagement management experience, including planning, reporting, delivery, and project closure
- Strong consultative approach with the ability to communicate business process improvements clearly and effectively
Business & IT Acumen
- Prior experience working within IT Operations outside of ServiceNow-specific roles
- Solid business analysis skills, including translating business needs into technical solutions
- Working knowledge of ITIL / ITSM / SACM concepts and best practices
Certifications & Credentials
- ServiceNow Foundational Certifications (CSA and/or CAD)
- ServiceNow Implementation Certifications (CIS)
- ServiceNow Sales Accreditations
Additional Requirements
- Ability to work effectively with both technical and non-technical stakeholders
As an Advizex employee, you will be eligible for the following benefits and perks:
- Company-subsidized medical benefits
- Dental and vision coverage offered
- 17 PTO days
- Flexible Work Arrangements
- Retirement Savings Plans
- Paid Long Term Disability
- Basic Life Insurance offered
Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $105,000- $115,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Ready to apply?
Apply to Myriad360
Territory Manager- Employer Partnerships, Great Lakes
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Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.
In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.
You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.
This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.
In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
- Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
- Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
- Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
- Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
- Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
- Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
- Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
- Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
- Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel
Requirements
- Must reside in Michigan, Ohio, Kentucky
- You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
- Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
- Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
- Ability to travel regionally; must have reliable transportation and a valid driver’s license
- Ability to energize, advise & persuade senior corporate personnel
- Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
- Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
- Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
- Experience with Microsoft Office, Salesforce, and Zoom preferred
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Ready to apply?
Apply to Charlie Health Outreach
Territory Manager- Employer Partnerships, Great Lakes
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Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.
In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.
You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.
This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.
In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
- Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
- Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
- Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
- Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
- Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
- Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
- Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
- Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
- Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel
Requirements
- Must reside in Michigan, Ohio, Kentucky
- You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
- Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
- Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
- Ability to travel regionally; must have reliable transportation and a valid driver’s license
- Ability to energize, advise & persuade senior corporate personnel
- Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
- Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
- Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
- Experience with Microsoft Office, Salesforce, and Zoom preferred
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Ready to apply?
Apply to Charlie Health
Per Diem Clinical Research Nurse - Home Visits
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Science 37’s Nursing Solutions Group brings together expert nurses who share a passion for organizing, planning and implementing mobile clinical nurse services to participants in clinical trials. Science 37’s extraordinary work environment allows continuous collaboration between clinicians, clinical researchers, patient recruitment specialists, data managers and technology developers. The Nursing Solutions Group is involved throughout the trial life cycle, from protocol development and feasibility analysis to clinical trial implementation and closeout.
The Per Diem Mobile Research Nurse is a Registered Nurse who will work per diem and has experience across multiple therapeutic areas with the ability to work independently and integrate well with the Nursing Solutions Group. With interest/expertise in Science 37’s decentralized model of care delivery, the Mobile Research Nurse will perform delivery of care to participants as well as collaborate with brick and mortar sites, if indicated, for shared clinical trial implementation. The Mobile Research Nurse ensures the professional delivery of patient care in compliance with all federal and state regulations, Good Clinical Practice, and Standard Operating Procedures.
*This is a travel role that requires on-site visits to participants homes.
Duties for this position include but are not limited to:
- Participate and provide research nurse services to qualified study participants at home
- Apply clinical research and nursing practices to develop solutions to complex problems
- Collaborate with Lead and Per Diem Mobile Research Nurses on solutioning, education, and resource support
- Participate in activities that will further the operational development of Science 37 nursing service delivery
- Develop relationships with study team members and serve as the subject matter expert (SME) on all nursing processes
- Other duties as assigned as the needs of Science 37 evolve and change
This position has the following qualifications:
- BSN degree preferred
- Full Covid Vaccination strongly preferred. Science 37 follows CDC guidelines for vaccination recommendations and such guidelines are subject to change.
- Active RN licensure in home state as well as eligibility for Compact Licensure required
- Minimum 2+ years clinical/research experience preferred
- Basic Life Support (BLS) Certification
- Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings
- Travel and availability qualifications are as follows:
- 1-2 days minimum a week dedicated to support Science 37's study visits
- Weekday/night availability required
- Must be willing to travel to a participants homes
- Active Driver’s License
- 1-2 days minimum a week dedicated to support Science 37's study visits
Science 37 is looking for people with the following skills and competencies:
- BSN degree preferred
- Active RN licensure in home state as well as eligibility for Compact Licensure required
- Minimum 2+ years clinical/research experience preferred
- Basic Life Support (BLS) Certification
- Active Driver’s License
- Weekday/night availability required
- Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings
- Up to 100% travel, as needed, for study participant visits, project team meetings, and other professional meetings/conferences as needed
- Ability to obtain nursing license in multiple states based on study needs
- Physical ability to perform nursing tasks and lift equipment up to 15 kg in weight
- Access to a reliable vehicle to perform study participant visits and transport equipment
- Ability to drive to local and/or remote locations to perform study participant visits
- Ability to use technology effectively and appropriately for study participant assessments and documentation including but not limited to study participant care equipment, laptop computers, communication devices and tablets
- Ability to communicate in English (both verbal and written)
There is minimal supervision for this position, with individuals reporting to the Manager, Nursing Solutions Group.
Compensation varies based on location and work being performed. The starting pay range for a candidate selected for this position is generally within the range of $50-55 per hour. Employees may be eligible for additional discretionary bonuses and commissions. The successful candidate’s actual pay will also be based on qualifications and experience, so the actual starting pay may be above or below this range.
Science 37 is an equal opportunity employer.
We are committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to age, race, ethnicity (including but not limited to hair texture and protected hairstyles), ancestry, color, sex, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, religious creed, physical or mental disability (including actual or perceived disability), medical condition (including HIV/AIDS), pregnancy, perceived pregnancy and pregnancy related conditions, genetic information, marital status, political affiliation or activities, status as a victim of domestic violence, assault, or stalking, veteran status or participation in the uniformed military services of the United States, including the National Guard, or any other basis prohibited by applicable law.
Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.
Submit your resume to apply!
To learn about Science 37's privacy practices including compliance with applicable privacy laws, please click here
Ready to apply?
Apply to Science 37About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
As a Customer Service Liaison, you are a Special Project owner playing a crucial role as an intermediary between our client-facing team and warehouse operations. Your primary responsibility involves facilitating timely communication and updates between various departments, including Receiving, Inventory, Picking, Packing, Wholesale, Special Projects, and Subscription Box, ensuring efficient resolution of time-sensitive issues. By accelerating information flow, you contribute significantly to enhancing our clients' experience and resolving issues promptly, ultimately making a meaningful difference in the success of our merchants.
The Customer Service Liaison will have the opportunity to make a meaningful difference in the lives of our merchants by accelerating the flow of communication and helping us solve issues faster.
What you'll do:
- Work Order & Operational Triage
- Review open work orders and identify items requiring immediate feedback.
- Determine when escalation or clarification is needed from Warehouse or Happiness Engineers.
- Relay operational questions to the appropriate individuals and ensure responses are delivered efficiently.
- Maintain strong cross-department communication to prevent bottlenecks.
- Warehouse & Fulfillment Expertise
- Develop and maintain full comprehension of all warehouse departments and fulfillment processes.
- Conduct periodic check-ins with department leads to stay aligned on priorities.
- Assist warehouse teams with priority Special Project tasks when needed.
- During peak season, actively support warehouse operations (picking, packing, EC-batching, labeling, kitting, sorting).
- Embrace an “all hands on deck” mindset during high-volume periods.
- Client Communication & Scope Definition
- Communicate with clients to define project scope, gather requirements, and clarify expectations.
- Ensure a complete understanding of deliverables before execution begins.
- Project Coordination & Execution
- Align Operations with project objectives and ensure clear execution instructions.
- Create orders and manage receivings to support project execution.
- Monitor account balances, inventory levels, and operational readiness.
- Monitoring & Timelines
- Track progress against deadlines and milestones.
- Adjust strategy proactively to protect timelines.
- Client Experience & Resolution
- Provide consistent updates to clients throughout the project lifecycle.
- Proactively identify and resolve issues impacting success.
- Escalate unresolved or complex issues appropriately to avoid delays.
- Team Coordination & Continuity
- Maintain communication with Sr. CXL and Liaison team members.
- Ensure proper documentation of Special Projects.
- Support PTO/OOO coverage planning to maintain continuity.
What you'll need:
- Operationally Fluent & Process-Savvy – Demonstrates full comprehension of warehouse departments, fulfillment workflows, and special project execution, enabling accurate, confident communication between CX and Operations.
- Proactive Communicator & Information Broker – Reviews open work orders, identifies priority items requiring immediate action, and ensures timely, accurate feedback between warehouse teams and Happiness Engineers.
- Cross-Functional Bridge Builder – Strengthens collaboration across departments by relaying questions to the right stakeholders, conducting routine check-ins with warehouse leads, and maintaining alignment between client expectations and operational reality.
- Client-Focused Project Manager – Clearly defines scope, manages timelines, monitors milestones, and keeps clients consistently informed while ensuring operational instructions are executable and aligned with project goals.
- Hands-On, “All-In” Contributor During Peak – Willing to step into warehouse operations during high-volume seasons (picking, packing, kitting, labeling, batching) to protect timelines and deliver results when it matters most.
- Detail-Oriented & Accountable Executor – Manages orders, receivings, inventory levels, and account balances with precision to support seamless Special Project execution and minimize downstream issues.
- Calm Under Pressure & Escalation-Ready – Proactively identifies risks, resolves issues early, and escalates complex problems appropriately to prevent delays and protect client satisfaction.
- Able to lift 50 pounds
- Communication skills
- Proficient verbal and written English skills.
- Advanced problem solving
- Multitasking
- Time management
- Proficiency with computer programs (like Google Sheets, Docs, etc.)
Perks That Pack a Punch
💰 Competitive Salary + Bonus
🏖️ Paid Time Off + Paid Holidays
🩺 Health, Dental, Vision + 401k with Match
🌱 Company Events, Wellness Programs & More
📍 HQ in Fort Lauderdale + Global Fulfillment Network
🌍 Inclusive, Growth-Oriented Culture
Ready to lead the support team of the future?
Apply now and help our merchants stress less, grow more — and experience CX like never befo
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonkImplementation Manager - South Central
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Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.
The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow’s technology into customer accounts and is the technical lifeline for rapid resolution of issues in the field and the achievement of customer satisfaction and customer loyalty targets.
Job Responsibilities:
- Lead Heartflow’s implementation process for integrating our technology into new customer accounts.
- Manage implementation projects for new products or features to the commercial team and customers.
- Provide end-user and commercial team training on Heartflow products and CT data requirements to customers in accordance with specific training plans.
- Provide clinically- relevant and technical information and solutions in response to inquiries regarding use of HF technologies.
- Document and track customer feedback, training, complaints, and resolutions in Heartflow’s Customer Relationship Management system and help improve knowledge base for customer issues.
- Proactively manage and maintain an accurate implementation project funnel, including tracking progress, identifying risks, and providing reliable projections for activation timelines to leadership and the commercial team.
- Understand issues, questions, and challenges of our customers and commercial team and help design and develop solutions, data insights, and tools to support commercial growth.
- Effectively lead customer teams, maintain focus on established project goals, ensure strict adherence to the project plan, and mitigate scope creep that may compromise implementation progress.
- Manage End-to-End Workflow Build by coordinating internal and customer teams to map, document, and validate current processes (orders, scheduling, reading, billing), ensuring high customer adoption of Heartflow products.
- Ensuring all Go-Live criteria are fully met and signed off on by both teams, providing critical support during and post activation
Field based position with up to 50% travel.
Skills Needed:
- Positive, energetic personality, comfortable in front of groups/customers.
- Customer-focused and highly adaptable mentality.
- Excellent problem solving ability, especially under pressure.
- Knowledge of hospital operations and hospital implementation of new technologies.
- Excellent verbal and written communication skills. Ability to cater communication to a wide range of technical, clinical, and cultural backgrounds. Professional etiquette.
- Responsible and accountable, with ability to manage multiple projects involving customers and colleagues from a wide range of technical and clinical backgrounds.
- Ability to delegate and manage goals and activities of other employees.
- Knowledge in at least one of the following:
- Digital health technologies
- Healthcare IT, such as PACS, EMR, CVIS, HIPAA requirements and PHI protections
- Healthcare management
- Relevant health industry experience for integrating new technologies
- The following skills are preferred, but not required:
- Experience with Salesforce or other CRM tool
- Cardiology clinical, imaging or product experience
Educational Requirements & Work Experience:
- BS, MS, or other relevant education in engineering or sciences
- 3+ years of experience in a technical or clinical field with advanced degree, or 5+ years of equivalent work experience.
- Project/program management experience required
- Extensive experience with EPIC and/or similar EMR systems required
- Clinical/medical background preferred
- Prior experience working in digital health, healthcare, or a regulated environment preferred
This position has an estimated base salary of $100,000 - $120,000 and discretionary commission-based earnings.
Ready to apply?
Apply to HeartflowAssistant General Manager
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
We are seeking an Assistant General Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More.
What you'll do:
- The Assistant General Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
- Ensures the physical condition of the warehouse and equipment is properly maintained
- Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
- Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
- Our AGM's will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping
- Effectively manages the budget and P&L of the operation
- Ensures operational excellence in all warehouse areas, related equipment, and systems
- Partners with others to maintain the proper layout of warehouse and product placement
- Assistant General Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity
- Ensures accurate timekeeping for direct reports and reporting teams
- ShipMonk's AGM's will lead cultural change within facilities whenever necessary
- Ensures compliance as applicable
- A top priority for our AGM's is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
- Addresses complaints and resolves problems
- Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct
What you'll need:
- Ideally, our AGM will have a Bachelor’s degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations
- AGM's are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training
- Experience with warehouse management systems
- ShipMonk prefers that all AGM's have experience with labor management systems and productivity initiatives
- AGM's will set themselves apart by having Lean Six Sigma certification
- All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation
- Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers
- It is strongly preferred that our AGM's have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- AGM's should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonk