Engineering Manager Jobs in Kentucky.
All active Engineering Manager roles based in Kentucky.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $29 to $50 per hour - Based on Experience
The Company
Air Equipment Company is the largest independent HVAC Equipment and Solutions provider in Kentucky. Our company has grown to three offices and over 50 employees throughout Kentucky, with headquarters in Louisville. We represent over 50 manufacturers, offering innovative systems and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, valued solutions to their complex problems.
Air Equipment Company will redefine industry standards to become the unequivocal leader in all markets we serve, to achieve an unparalleled market share. We will get there through our unwavering commitment to innovation, education, customer satisfaction, and operational excellence. We are not merely seeking success; we are in a relentless pursuit of setting new benchmarks, disrupting the status quo, and consistently exceed expectations. Our dedicated team of passionate professionals is the driving force behind our journey to claim the top spot, fueled by a shared vision of becoming the go-to provider in our business.
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
o Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
- Core Values o We are humbly confident
o We care
o We do the right thing
o We have a “can do” and solution-oriented attitude
o Customer success is paramount
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture o We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Pay range - $60k - 105k
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
Compensation commensurate with education and experience. Full benefits offered
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $28 - $50 per hour
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
- Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
Core Values:
- We care
- We do the right thing
- We have a “can do” and solution-oriented attitude
- Customer success is paramount
- We are humbly confident
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Assist in developing improvements and perform duties with a consistent approach in areas such as:
- Meet or exceed individual objectives as set by Executive Vice President of Sales & Marketing
- Meet or exceed individual metrics as set by Sales Team Leader
- Work with Sales Team to meet or exceed Revenue and Profit goals established by EVP of Sales
- Become an expert on the equipment/systems that we represent and how to successfully design projects with Consulting Engineering customers.
- Work with the entire sales team to help each other meet business
- Build customer relationships with excellent customer service and retention in
- Maintain customer information and activity in
- Assist Operations Team and Project Manager in project tracking and customer
- Provide Application Engineering Team with required information for opportunity
- Provide Application Engineering Team with required information for order generation & entry (when applicable).
- Provide assistance to Project Manager as needed to review submittals and order acknowledgements for
- Participate in quarterly conversations with Sales Team Leader to review core values, GWC and discuss any
- Travel within territory will be 50%-75% of the time spent will be out of the office.
- Other roles and responsibilities as
Education, Experience and Qualifications:
- Technical or Engineering bachelor’s degree Preferably in Mechanical, Electrical, or Industrial Engineering.
- Minimum of 3 years of HVAC Sales experience calling on consulting
- Knowledgeable regarding ASHRAE recommendations, HVAC industry, and/or
- Strong mathematics and physics
- Education and experience with the construction and engineering industry, with specific experience in dealing with construction drawings, specifications, construction schedule and processes is a plus.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Assist in developing improvements and perform duties with a consistent approach in areas such as:
- Meet or exceed individual objectives as set by Executive Vice President of Sales & Marketing
- Meet or exceed individual metrics as set by Sales Team Leader
- Work with Sales Team to meet or exceed Revenue and Profit goals established by EVP of Sales
- Become an expert on the equipment/systems that we represent and how to successfully design projects with Consulting Engineering customers.
- Work with the entire sales team to help each other meet business
- Build customer relationships with excellent customer service and retention in
- Maintain customer information and activity in
- Assist Operations Team and Project Manager in project tracking and customer
- Provide Application Engineering Team with required information for opportunity
- Provide Application Engineering Team with required information for order generation & entry (when applicable).
- Provide assistance to Project Manager as needed to review submittals and order acknowledgements for
- Participate in quarterly conversations with Sales Team Leader to review core values, GWC and discuss any
- Travel within territory will be 50%-75% of the time spent will be out of the office.
- Other roles and responsibilities as
Education, Experience and Qualifications:
- Technical or Engineering bachelor’s degree Preferably in Mechanical, Electrical, or Industrial Engineering.
- Minimum of 3 years of HVAC Sales experience calling on consulting
- Knowledgeable regarding ASHRAE recommendations, HVAC industry, and/or
- Strong mathematics and physics
- Education and experience with the construction and engineering industry, with specific experience in dealing with construction drawings, specifications, construction schedule and processes is a plus.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
Implementation Manager - South Central
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.
The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow’s technology into customer accounts and is the technical lifeline for rapid resolution of issues in the field and the achievement of customer satisfaction and customer loyalty targets.
Job Responsibilities:
- Lead Heartflow’s implementation process for integrating our technology into new customer accounts.
- Manage implementation projects for new products or features to the commercial team and customers.
- Provide end-user and commercial team training on Heartflow products and CT data requirements to customers in accordance with specific training plans.
- Provide clinically- relevant and technical information and solutions in response to inquiries regarding use of HF technologies.
- Document and track customer feedback, training, complaints, and resolutions in Heartflow’s Customer Relationship Management system and help improve knowledge base for customer issues.
- Proactively manage and maintain an accurate implementation project funnel, including tracking progress, identifying risks, and providing reliable projections for activation timelines to leadership and the commercial team.
- Understand issues, questions, and challenges of our customers and commercial team and help design and develop solutions, data insights, and tools to support commercial growth.
- Effectively lead customer teams, maintain focus on established project goals, ensure strict adherence to the project plan, and mitigate scope creep that may compromise implementation progress.
- Manage End-to-End Workflow Build by coordinating internal and customer teams to map, document, and validate current processes (orders, scheduling, reading, billing), ensuring high customer adoption of Heartflow products.
- Ensuring all Go-Live criteria are fully met and signed off on by both teams, providing critical support during and post activation
Field based position with up to 50% travel.
Skills Needed:
- Positive, energetic personality, comfortable in front of groups/customers.
- Customer-focused and highly adaptable mentality.
- Excellent problem solving ability, especially under pressure.
- Knowledge of hospital operations and hospital implementation of new technologies.
- Excellent verbal and written communication skills. Ability to cater communication to a wide range of technical, clinical, and cultural backgrounds. Professional etiquette.
- Responsible and accountable, with ability to manage multiple projects involving customers and colleagues from a wide range of technical and clinical backgrounds.
- Ability to delegate and manage goals and activities of other employees.
- Knowledge in at least one of the following:
- Digital health technologies
- Healthcare IT, such as PACS, EMR, CVIS, HIPAA requirements and PHI protections
- Healthcare management
- Relevant health industry experience for integrating new technologies
- The following skills are preferred, but not required:
- Experience with Salesforce or other CRM tool
- Cardiology clinical, imaging or product experience
Educational Requirements & Work Experience:
- BS, MS, or other relevant education in engineering or sciences
- 3+ years of experience in a technical or clinical field with advanced degree, or 5+ years of equivalent work experience.
- Project/program management experience required
- Extensive experience with EPIC and/or similar EMR systems required
- Clinical/medical background preferred
- Prior experience working in digital health, healthcare, or a regulated environment preferred
This position has an estimated base salary of $100,000 - $120,000 and discretionary commission-based earnings.
Ready to apply?
Apply to Heartflow
Strategic Account Manager
Job Summary
This is a hands-on, activity-driven role ideal for someone who is eager to learn, contribute, and grow within a dynamic team responsible for driving sales of all Phoenix Contact products by combining engineering knowledge with strong interpersonal and business skills. The Strategic Account Manager (SAM) plays a key role on the regional sales team by providing leadership and direction in the establishment, development, and growth of assigned Regional Strategic Accounts. This position will carry out responsibilities in all of the following functions and areas: creating strategic plans, communicating direction, implementing corporate business reviews, creating corporate road-maps, expanding relationships (Maintain and develop relationships at all levels of Management, Procurement, Operations, and Quality Assurance, Engineering, Sales, and Estimating/quotations departments), analysis and recommendations, corporate price negotiations, and leading cross-functional teams.
The territory for this role is Ohio, Kentucky & parts of Tennessee.
Responsibilities
- Meet or exceed sales quotas as established by the RSM and/or Vice President—Field Sales.
- Be proficient in BASE selling skills and implement to build strong customer relationships.
- Lead the charge in development of a strategic plan and implementation of strategic initiatives for regional strategic accounts. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix, and expanding the Phoenix Contact brand.
- Develop strategic roadmaps for strategic assigned accounts providing direction and insight on revenue generating locations.
- Develop intimate insight into the customer culture, needs, and supply chain, including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer’s organization.
- Lead and coordinate established business reviews with the assigned strategic accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement.
- Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned strategic accounts.
- Support the preparation of proposals, presentations, and sales materials.
- Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
- Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written.
- Track and report on business development activities and performance metrics.
- Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers.
- Be proficient in and drive the use of all sales tools provided to support local markets.
- Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
- Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
- Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
- Demonstrate technical competence on all products/solutions within the area of focus.
- Provide forecasts and reports to RSM as required.
- Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
- Develop and maintain a working knowledge on all Phoenix Contact products/solutions.
- Qualify and follow up on all opportunities within the assigned strategic accounts.
- Follow up on all quotations within the assigned strategic account portfolio.
Qualifications
- Four-year degree in technical discipline preferred and/or equivalent experience.
- 5+ years minimum sales experience in the electronics or industrial automation & controls marketplace.
- Experience working with distribution preferred.
- Excellent networking, and influencing skills needed to communicate at all levels.
- Exhibits high-level interpersonal and negotiation skills.
- Successful history in achieving strategic and sales targets.
- Self-motivated with the ability to learn and adapt quickly.
Essential Job Functions
- Must be able to travel via airplane.
- Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
- Must be able to lift a minimum of 50 lbs.
- Must be able to travel overnight 20-25% as dictated by assigned territory.
- Comply with company dress code guidelines.
- Punctuality is required.
- Regular and on-time attendance.
Perks & Benefits
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!
Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.
Ready to apply?
Apply to Phoenix Contact
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
What you'll do:
- The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates
- Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed
- Use software to keep records, edit, and manage the inventory flow
- The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs
- Report to upper management on stock levels, issues, employee performance, etc.
- Constantly work to improve processes
- Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity
- The Operations Supervisor will ensure that facility equipment is properly maintained and safe
- Communicate with the warehouse manager to make critical decisions
- Train new warehouse associates
- Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct
What you'll need:
- Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred
- Minimum 2 years of experience in a supervisory role
- Working knowledge of inventory management software
- Excellent organization, planning skills, and strong attention to detail
- The Operations Supervisor will have outstanding communication and interpersonal abilities
- Proven track record of taking ownership, driving results, and managing change
- Ability to dive deep into data and provide thought-provoking, workable business solutions
- Available to work on weekends, holidays, and overtime as needed
- Ability to work in a fast-paced environment
- Must be able to stand for most of the day
- Ability to lift up to 50lbs.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonk