Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What will you be doing? 

• Manage projects as well as lead our business growth, the data consulting teams welcome all business and technical background joiners, who would thrive as an expert in a specific field, or truly versatile players.
• In this fast-paced, fast-growing industry, the most important qualities in our eyes are intellectual curiosity, autonomy and dynamism.
• You wield both “business” and “data” knowledge, with experience ideally in a digital marketing consulting firm; You already have a first understanding of digital technologies, and care to develop more in the exciting world of data and digital business

What are we looking for? 

• You must have previous Management Consultancy, ideally within Strategy Consulting or Data Consulting.
• Graduated from Business school or Engineering, in our eyes' the most important qualities are intellectual curiosity, autonomy, and dynamism.
• We are looking for profiles with the double hat “business” and “data”, with at least 1-2 years of experience, and in the use of BI tools or data analysis.
• You will already understand digital technologies (Tracking, Machine Learning, RTB, Big Data, Platform as a Service,…).

Artefact is the place to be: come and build the future of data and marketing!
Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

Job Details

• 💼 Revenue
• 📍 Kuala Lumpur, Malaysia
• 🕜 Full-Time/Hybrid 

What you will do

As a Business Development Manager for Malaysia, you will be responsible for our international expansion by identifying and closing new business within the Malaysian market. Reporting to our Regional Sales Director, you will manage the full sales cycle, from initial prospecting and cold calling to contract negotiations. You will act as a consultant to our clients, creating proposals that meet their needs while supporting Lighthouse’s commercial goals. This role is for a proactive individual who enjoys building a territory and providing a feedback loop between the market and our Product Development team.

Where you will have impact

• Identify and secure new client opportunities through cold calling, email campaigns, and networking within industry groups across Malaysia.
• Manage the end to end sales process, with a strong focus on outbound prospecting, including reaching out to new prospects, conducting product demonstrations, and preparing tailored proposals.
• Create and execute a business development plan to meet sales targets and improve local processes.
• Act as a link between the Malaysian market and our internal Product teams by sharing client feedback.
• Find and close opportunities to upsell within our existing client base.
• Attend industry conferences and organize regional roadshows to build our presence in the APAC region.
• Help define the 'Lighthouse way' by using AI insights and automation within our CRM to improve forecast accuracy and daily efficiency.

About our team

You’ll be joining our Sales team within the wider Revenue department. We are a global team of over 150 sales professionals across 24 countries. You will be part of our APAC hiring department—a team of 36 people focused on growing our market share in both mature and emerging territories. We work closely with hotels and short-term rental providers to help them improve their revenue through our technology.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Proven years of experience in SaaS sales or business development, ideally within hospitality (tech).
•  A 'hunter' mentality with a strong track record of achieving and exceeding sales targets.
• Demonstrated drive, hunger, and proactivity; you are a self-starter who thrives in a fast-paced, challenging environment.
• Experienced managing the full sales cycle, lead generation, pipeline management, and delivering clear product presentations or webinars.
• Excellent relationship-building and negotiation skills with the ability to balance client value and commercial goals.
• Fluent in written and spoken English and Malay. Other Asian languages are plus.
• Interested in how automation and generative AI can improve your daily workflow, such as forecasting and deal execution.

We welcome

• Experience using Salesforce or similar CRM tools.
• A strong interest in the travel and hospitality industry.

The Assistant Manager, Client Growth acts as a strategic consultant, partnering with internal media planning teams to align WPP Media Solutions with client objectives. This role focuses on driving internal adoption of solutions, translating client briefs into actionable strategies, and providing expert guidance on the programmatic ecosystem without managing direct campaign execution.

Strategic Consulting & Solutions Design

• Partner with media planning teams to evaluate client briefs and recommend the most effective media solutions to meet campaign objectives.
• Develop and implement 12-month solution integration plans for designated agencies and clients.
• Identify opportunities for solution adoption, manage a pipeline of upcoming client campaigns, and drive the internal integration of specific Advertising Technology (AdTech) products.
• Act as a subject matter expert for WPP Media Solutions, educating internal teams on programmatic capabilities and ecosystem dynamics.
• Monitor industry trends and analyze competitor offerings to inform solution positioning and strategic recommendations.

Stakeholder Management & Strategy

• Interpret client briefs to design tailored media strategies that align with overarching business goals.
• Ensure internal planning teams receive proactive updates, including product capability documentation, industry updates, and new solution playbooks.
• Manage relationships with internal stakeholders, ensuring alignment across cross-functional teams to design cohesive media campaigns.
• Articulate complex media strategies and present technical data to planning teams and clients in a clear, persuasive manner.

Process & Governance

• Supervise the internal recommendation and approval process to ensure adherence to strategic best practices.
• Monitor strategic delivery workflows to ensure all internal and external Service Level Agreements (SLAs) are met or exceeded.

Skills and Experience

Required Experience

• 1 to 2 years of experience navigating the programmatic advertising ecosystem, possessing a strong theoretical and practical understanding of how platforms like Demand-Side Platforms (DSPs) operate.
• Demonstrated background in media planning, solutions consulting, or client strategy within the AdTech industry.
• Proven track record of advising internal teams or client stakeholders on media strategy and platform capabilities.

Core Competencies

• Strategic Communication: Ability to translate complex data and programmatic concepts into actionable insights for non-technical stakeholders and planning teams.
• Cross-Functional Collaboration: Skilled at coordinating with multiple internal teams (such as trading and analytics) to ensure the proposed media strategies are viable and aligned with client goals.
• Brief Translation: Proficiency in converting high-level client objectives into tactical, platform-specific media recommendations.
• Technological Proficiency: Familiarity with leveraging Artificial Intelligence (AI) tools to enhance strategy development, optimize planning workflows, and automate routine tasks.

#L1-Promoted

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Title: Consultant - Change Management

(Title can be adjusted depending on grade)

Role Overview

The Consultant – Change Management role supports senior leadership in driving change execution discipline, portfolio coherence, and governance assurance across large‑scale transformation programmes.

This role is ideal for individuals with a strong interest in enterprise change, operating model transformation, delivery governance, and adoption effectiveness, who enjoy working across multiple programmes and stakeholders. You will play a key role in strengthening change consistency, cross‑programme alignment, and operational readiness, ensuring that transformation outcomes are sustainable and embedded.

Key Responsibilities

Change Portfolio Planning & Governance

Support senior leadership and our client in managing portfolio‑level change planning, dependencies, and delivery alignment across multiple transformation programmes.

Key activities include:

• Facilitate regular cross‑programme governance and change forums, maintaining clear action tracking and decision logs
• Develop and maintain portfolio‑level change artefacts, including masterplans, dependency maps, concentration risk views, and impact assessments
• Coordinate enterprise‑wide outreach to resolve scheduling conflicts, validate assumptions, and surface emerging change risks
• Conduct scenario and impact analysis to support mitigation planning and leadership decision‑making
• Build trusted relationships with senior business, technology, and operations stakeholders to enable timely issue resolution
• Provide ad‑hoc support for regulatory, audit, or senior management requests related to change readiness and portfolio status

Change Process Design & Adoption Enablement

Support end‑to‑end change process design, ensuring clarity of ownership, consistency of approach, and alignment to target operating models.

Key activities include:

• Facilitate workshops to document current‑state and future‑state change processes, including roles, responsibilities, and controls
• Develop high‑quality process maps, swimlanes, and adoption flows aligned to Group standards
• Identify adoption risks, hand‑off gaps, inefficiencies, and control weaknesses; recommend design or tooling improvements
• Partner closely with programme teams and Quality Assurance to ensure change plans align with solution design and delivery milestones
• Maintain a central inventory of change processes, artefacts, and version control governance
• Collaborate with Risk, Controls, and Audit teams to ensure compliance with regulatory and internal requirements

Change Assurance & Quality (Deep Dives)

Conduct structured change assurance deep dives on priority programmes to assess readiness, adoption risk, and governance effectiveness.

Key activities include:

• Execute structured assurance reviews across programme phases, focusing on change readiness, stakeholder engagement, and operating model alignment
• Review key artefacts (e.g. change plans, communications strategies, training approaches, governance packs) for completeness and effectiveness
• Identify gaps and risks; document findings with practical, actionable recommendations
• Engage Programme Leads and PMOs to validate facts and track remediation actions
• Prepare concise assurance summaries to support SteerCo, Executive, and regulatory reporting
• Maintain repositories of evidence, insights, and lessons learned to strengthen future change delivery

Strategic Change Resourcing & Capability Planning

Support leadership in shaping workforce and capability strategies to enable sustainable change delivery.

Key activities include:

• Analyse resourcing and capability data to identify change capacity constraints and skills gaps
• Support design of change capability target operating models, including role definitions and demand forecasting
• Provide data‑driven insights to support leadership decisions in dynamic and ambiguous environments
• Recommend process and tooling improvements to increase transparency and effectiveness of workforce planning

Key Requirements

Core Capabilities

• Change & Stakeholder Management: Strong ability to engage, influence, and align senior stakeholders across complex organisations
• Analytical & Structured Thinking: Comfortable analysing data, identifying patterns, and developing pragmatic recommendations
• Adaptability: Strong resilience and ability to operate effectively in fast‑changing transformation environments
• Proactivity: Demonstrates ownership, anticipates risks, and supports early mitigation
• Communication & Visualisation: Produces clear, high‑quality presentations and materials tailored to senior audiences
• Delivery Fundamentals: Solid understanding of transformation lifecycles, dependencies, and governance disciplines

Preferred Experience & Skills

• Strong proficiency in Excel, PowerPoint, and Word; comfortable working with large datasets
• Familiarity with enterprise tools such as Clarity, Tableau, or Azure DevOps (ADO) is an advantage
• Exposure to large‑scale transformation, change, or regulatory programmes within financial services
• Basic understanding of technology delivery lifecycles, testing phases, and operational handovers

Why Join Capco?

• Work on high‑impact transformation and change initiatives at leading financial institutions
• Gain exposure to senior leaders and enterprise‑wide change decisions
• Be part of a growing APAC practice with strong career progression
• Thrive in a collaborative, inclusive, and entrepreneurial culture

Work you'll do:

As a Consultant at SimplifyNext, you’ll play a key role in delivering automation-led digital transformation. You’ll work closely with clients to design, develop, and implement intelligent solutions using leading technologies in Robotic Process Automation (RPA), artificial intelligence (AI), and analytics.

This is a hands-on role where you’ll contribute across the full project lifecycle—from discovery to deployment—and guide junior team members along the way. Your responsibilities will include:

• Collaborating with clients to understand business requirements and translate them into technical solutions
• Designing and developing automations using platforms such as ServiceNow, UiPath, Microsoft Power Automate, Outsystems, or similar
• Integrating AI capabilities like computer vision or natural language processing where relevant
• Leading workstreams and supporting project management activities
• Conducting testing, user training, and supporting rollout activities
• Maintaining and enhancing existing solutions, ensuring long-term value for the client
• Mentoring junior team members and sharing technical know-how

What You’ll Bring:

• A Bachelor's Degree and 2–3 years of experience in a consulting or technology environment
• Strong programming skills in VB.NET, C#, or similar object-oriented languages
• Solid understanding of the software development lifecycle and agile delivery
• Excellent communication and stakeholder management skills
• A logical mindset and creative problem-solving abilities
• Experience leading a small project or a workstream is an advantage

Why Join Us:

At SimplifyNext, you won’t just build solutions—you’ll build a career. We offer a collaborative environment, real-world challenges, and the opportunity to work at the forefront of innovation. You’ll grow your skills, expand your horizons, and help shape the future of work.

1. A fun and competitive environment that combines the best of being excellent creator of creative media thinking whilst balancing the little details that matter and at the same time being part of the largest media company in the world
2. Working within a culturally diverse team, servicing some of the key clients in the organisation
3. A team leader who is willing to invest time to mentor and provide the right opportunity and guidance/training for talent who seek growth in their career path

• Been up to speed with cutting edge proprietary planning tools as well as able to extract & analyse important data; validating our recommendations
• You would have a pulse of the business category & knowledge of competitive frame
• Worked on moderate scaled live campaigns
• Have initiated contact with key media partners and understood the baseline of their offerings particularly digital
• Connected with internal specialist & external stakeholders units to integrate solutions

• Be able to comprehend and apply our proprietary planning framework model in key campaigns
• You would have landed live; larger scaled campaigns
• You will have started to build relationships with the key decision makers within the current client portfolio
• Master a flawless media execution process, working alongside various stakeholders

• Develop strong category acumen - from a media and business point of view
• Identify a pipeline of commercially viable solutions to support our client’s goals
• Have created & executed a pipeline of exciting business building ideas which could potentially be industry award winning

• As a media consultant to Client, you are required to keep yourself updated of the media landscape and read up on consumer trends
• As Client’s brand custodian, you are expected to be interested in Client’s business; categories; products; competitors and target audiences
• You will be given a set of brands and the autonomy to manage independently with proper guidance from your Manager and Business Director
• You will be the first contact person to your set of accounts from internal and external contacts
• You will be attending to requests/media tasks/assignments coming from Client, Manager and/or Business Director
• You are required to monitor brands’ media budget and campaigns closely; update brands’ media flowchart; plan, implement, execute and compile post campaign reports
• You will be churning data from research tools; analyse data thoroughly; write your observations; draw out the implications and provide sound actionable point
• There will be a set of KPIs to be met from respective Client for the weekly, monthly, quarterly, half yearly and yearly deliverables

• Possesses over 1 year of related work experience in communication channel planning 
• Manages Clients’ demands and collaborated with key media partners such as MPB, Astro, Facebook or Google
• Experienced on campaign management from start (addressing the brief) to end (presented Post Campaign Report) for digital and/or non-digital media
• An active user of industry tools : Nielsen Clear Decision; Nielsen TAM; Kantar DTAM; GKF; comScore Media Metrix; Facebook Ads Manager; Google AdWords; Euromonitor, etc.
• A regular user of Microsoft Office Excel, PowerPoint and Word

• Bachelor’s degree (Marketing Communications or equivalent)
• Strong in articulation; written communication
• Possesses good story telling and presentation skills
• A self-starter; is resourceful; organised; observant and is curious in nature
• Have eyes for details, strong in data analyzing to provide key relevant outputs
• Ability to multi-task; prioritizing work at hand and has good time management

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

THE ROLE

As a Data Management Consultant, you’ll join Capco’s Data Strategy & Advisory team, part of our global Data Practice of 800+ data professionals. You’ll work with leading financial services clients to design, implement and embed modern data management capabilities that support scalable, sustainable and data-driven transformation.

This role blends strategic advisory with hands-on delivery, supporting clients as they move toward intelligent, automated and adaptive data management models.

What You’ll Do

• Design and implement modern data management frameworks, incorporating automation and AI where appropriate
• Define and embed data governance, ownership, and operating models aligned to business and regulatory objectives
• Deliver core data management capabilities, including data quality, metadata and lineage solutions
• Support the rollout and adoption of data management frameworks, working with stakeholders across business and technology
• Contribute to Capco thought leadership, exploring how agentic and automated data management is shaping financial services

What We’re Looking For

• Strong experience in data management, data quality or data strategy, ideally within financial services
• Practical knowledge of data governance frameworks such as DAMA, DCAM or CDMC
• Experience designing or operationalising data management capabilities, including DQ, lineage and metadata management
• Familiarity with data management tooling such as Collibra, Solidatus, Ataccama, or Informatica
• Clear communication skills, with the ability to translate complex concepts for a range of stakeholders

Bonus Points For

• Exposure to AI-enabled or automated data management solutions
• Understanding of regulatory drivers such as GDPR, BCBS 239, EU AI Governance Act or ESG reporting
• Experience supporting vendor selection, roadmaps or business cases for data initiatives
• Consulting experience in dynamic, cross-functional environments
• Experience supporting small teams or workstreams

 WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

The Role Join Capco’s rapidly growing Data & Analytics team as an AI Governance Consultant. You’ll drive the development and implementation of responsible, ethical AI governance frameworks across some of the world’s leading financial institutions. This is your opportunity to influence how cutting-edge AI technologies are designed, adopted, and governed—bringing value, trust, and accountability to the forefront of digital innovation.

What You’ll Do

• Design and implement AI governance frameworks including ethical policies, risk mitigation protocols, and compliance standards
• Advise clients on regulatory and legal frameworks including GDPR, CCPA, and the EU AI Act
• Define strategic AI governance roadmaps and business cases to enable scalable, responsible AI adoption
• Facilitate stakeholder workshops and interviews to identify governance gaps, risks, and improvement opportunities
• Review and enhance existing governance models to improve transparency, accountability, and compliance

What We’re Looking For

• At least 5 years’ experience in AI governance, data science, or a related field such as data strategy or digital transformation
• Strong understanding of AI lifecycle, data ethics, algorithmic bias, and regulatory frameworks
• Excellent ability to translate technical and regulatory insights into business-relevant guidance
• Proven experience engaging cross-functional teams across legal, compliance, tech, and business functions
• Ability to assess AI readiness and craft clear, actionable governance strategies

Bonus Points For

• Prior consulting experience in a top-tier firm or internal transformation role within Financial Services
• Familiarity with AI tools or platforms such as Azure AI, AWS SageMaker, or TensorFlow
• Hands-on experience implementing AI use cases in regulated environments
• Knowledge of frameworks like NIST AI RMF, ISO 38507, or DAMA DMBOK
• Relevant certifications in Responsible AI, AI Ethics, Risk Management, or Data Governance

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com