Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland.

There are several openings within our Web team so we welcome applications from candidates seeking intermediate or senior level positions.

The Role

To continue scaling our Front-End teams we’re searching for an experienced software developer with a passion for Front-End development, particularly React and TypeScript. In this role, you will be instrumental in building world-class web products that empower small business owners.

You will take a lead in solving technical challenges and utilise your expertise to contribute to and guide important technical decisions across the team. You’ll be challenged with consistent hands-on contributions both autonomously and as a group. Your experience will be valuable in partnering with the technical leads and Development Manager, allowing them to focus on wider team and strategic initiatives, while you pilot technical responsibilities. Your ability to troubleshoot complex production issues and ensure high-quality test coverage will be crucial to our continuous delivery model.

The Team

You’ll join a dynamic team of Front-End Developers and the individuals you'll collaborate with are curious, motivated, and exceptionally proficient in their respective domains. They welcome challenging tasks and thrive on resolving them within an empowered and supportive setting. Our team brings together talented developers from across the US, Canada, UK, and Eastern Europe, each contributing unique perspectives and expertise to drive success. We work on products used by hundreds of thousands of customers and we ship changes live to production every day. There are no direct reports for this position but you’ll be comfortable coaching and mentoring others, sharing knowledge and setting examples to the wider team.

The Winning Recipe
We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• 3+ years experience building applications with React
• 3+ years experience with TypeScript - you view TS as an invaluable tool and are an expert in its use
• Excellent investigative debugging skills and a proven ability to troubleshoot complicated and subtle problems in high availability production environments
• Proven experience delivering web experiences that meet standards for accessibility, performance, and SEO
• Proficient on driving high quality and appropriate test coverage
• You are a Front-End specialist but you understand aspects of the full tech stack and can contribute meaningfully to API design and overall system architecture

The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to healthcare plans
• Flexible working hours
• Generous time off policies
• Employee wellbeing allowance
• Market leading maternity and paternity schemes

The Hiring Process

Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer.

• 30 minute introductory meeting with your Recruiter
• 60 minute Live Coding Interview
• 60 minute Technical Interview
• 30 minute hiring manager meeting
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Role

Develop innovative features that help our restaurant partners operate more efficiently and provide exceptional, seamless experiences for their customers. You’ll work primarily in Python and Django to design, develop and maintain robust web applications.You will collaborate closely with Product Designers, Product Managers, and other stakeholders to deliver high-quality software that meets the needs of our users.

We appreciate interest from candidates of all experience levels. However, at this time, we are unable to consider recent graduates or those without at least two or more years of professional, industry experience. Job titles and responsibilities can vary widely across companies, so if shortlisted, we will use the interview process to evaluate and determine the best fit at Slice based on your specific skills and experience.

The Team

You'll join a dynamic team of 7-10 Full Stack Engineers, focused on building and maintaining high-performance Django/Python applications. We move fast, iterating quickly to develop and improve internal products that drive efficiency and deliver real impact. With team members across the US, UK, and Eastern Europe, we leverage diverse expertise to create innovative solutions while maintaining a strong culture of collaboration and code quality.

The Winning Recipe 

We’re looking for creative, entrepreneurial developers who are excited to build world-class products for small business counters. 

The core competencies this role calls for:

• Proven experience and passion for using web technologies such as Django, Python & RESTful APIs.
• Comfortable working remotely and collaborating asynchronously with teammates in different timezones and from different backgrounds
• Able to clearly express opinions on product design, while respecting the thoughts and opinions of your peers

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to healthcare plans
• Flexible working hours
• Generous time off policies
• Employee wellbeing allowance
• Market leading maternity and paternity schemes

The Hiring Process

Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer.

• 30 minute introductory meeting with your Recruiter
• Live coding session & Technical Interview
• 30 minute hiring manager meeting
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Support our restaurant partners by streamlining their internal operations so they can focus on their core strength - preparing and delivering great food! We’re looking for a customer experience manager who will  deliver reliable service for shops and customers, drive engagement and lead growth initiatives. This role focuses on service level outcomes, district shop health, and cross site consistency, while reducing churn drivers and improving the overall shop experience. 

The Role

This role calls  for performance and consistency across sites and regions. You’ll lead supervisors and people managers, drive outcomes, and strengthen execution across quality, training, people development and day to day operations. You will own KPI outcomes across assigned regions and partners, including service level, answer rate, QA, error rate, and shop churn. You’ll run an operating structure that drives accountability, including weekly data driven reviews and calibrations and improve org health through leadership development, engagement, retention, and schedule reliability. This role drives capacity planning and people  strategy, including coverage, hiring, and routing efficiency and ensures consistent execution of standard processes,  escalations, and service standards across all sites. Ultimately, you’ll turn performance insights into clear action plans that improve speed, accuracy, and customer experience.

Working hours for this role are Monday to Friday from 4pm to 12am.

The Team

You’ll lead supervisors and people managers through clear goals, coaching, and performance management. You will strengthen the operating model across training and quality by partnering with Training, QA, People Partner, and Data. You’ll also partner cross functionally to reduce churn and reduce recurring shop and customer friction

The Winning Recipe

These are the core competencies this role calls for:

• 3 to 5 years experience in call center operations, with at least 2 years leading supervisors or managers with clear KPI ownership and sustained performance improvement
• Excellent verbal and written English skills
• Strong analytical skills and comfort using dashboards, spreadsheets, and QA reporting
• Demonstrated ability to coach, develop and collaborate cross functionally with Product, Ops, People Partner, QA, Training 
• Strong communication, problem solving and decision making skills
• Ability to prioritise, time-manage and stay calm and effective in a high paced environment
• Must be able to travel to Slice sites and BPO partner locations

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Private healthcare insurance
• International environment and great teamwork 
• Opportunity to grow and develop

The Hiring Process

You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.

• 30 minute meeting with Recruiter
• 45 minute meeting with Hiring Manager
• 30 minute meeting with Director of Customer/Restaurant Support
• 30 minute meeting with VP of Customer Service
• 30 minute meeting with HR
• Offer!

At Slice we are committed to fostering an inclusive, diverse, and supportive workplace. Our core values – We’re doers, Nail the basics, Better together, We’re Pan Atlantic, Build in Public and It’s a pizza Party - guide everything we do, innovate, learn and grow.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com