The Office Manager plays a crucial role in ensuring the efficient functioning of an organization by overseeing various administrative tasks and managing office resources while working alongside Human Resources Manager and the President of AEC. This position is pivotal for maintaining a productive and organized workplace, enabling other staff members to perform their roles effectively. The Office Manager coordinates office activities and operations to secure efficiency and compliance with company policies, manages office supplies, schedules meetings and appointments, and provides general administrative support to employees.

Responsibilities
• Oversee and coordinate office administrative procedures and review, evaluate, and implement new procedures.
• Establish work priorities and ensure deadlines are met and procedures are followed.
• Serve as the first point of contact by answering and directing incoming calls in a timely and professional manner
• Create a welcoming, professional environment as the face of AEC, ensuring a positive first impression for all visitors and employees
• Maintain a high level of professionalism and discretion in all interactions
• Coordinate with vendors and landlords to manage office contracts, including cleaning, landscaping, and maintenance services
• Oversee office appearance and ensure a clean, organized, and professional workspace at all times
• Coordinate catering and meal arrangements for meetings and events in partnership with event hosts
• Assist in driving initiatives that enhance workplace culture and morale
• Organize materials for office events, including sign-up sheets and attendance tracking
• Assist in managing and maintaining the AEC Group Calendar to ensure accurate scheduling and communication
• Provide administrative and operational support to Senior Leadership as needed
• Support President/CEO with calendar management and handling of confidential information with discretion
• Manage office supplies inventory, anticipating needed supplies, placing, and expediting orders for supplies.
• Maintain a safe, secure, and pleasant work environment.
• Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors.
• Prepare and edit correspondence, reports, memos, forms, and presentations.
• Handle incoming and outgoing communications, including phone calls, emails, and mail.
• Assist with coordinating and scheduling internal and external training.
• Ensure data integrity and confidentiality.

The Ideal Profile
• High School Diploma or equivalent; an Associate's or Bachelor's Degree in Business Administration or a related field is a plus
• 3-5 Years experience in office management or administrative field
• Excellent verbal and written communication skills for effective interaction with clients, visitors, and internal teams

Key Competencies
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to multitask and prioritize work.
• Interpersonal skills to interact effectively with all levels of staff and external contacts.

Other Skills/Abilities
Environmental Requirements
Office-based with frequent travel to field locations. Ability to stand, walk, and present for extended periods. Occasional lifting of up to 25 pounds.

Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Job Summary

As a Design Studio Manager, you will manage the lifestyle design center and team to serve homebuyers in selecting their home’s design finishes. In this role, you will provide exceptional internal and external customer service through managing the process of design selections and the role it plays in the new home process. The most rewarding aspect of this role is playing an integral role in the vision customers have for their home and coaching a team to do the same.

You will thrive in this role if you:

• Have an outgoing personality and are comfortable meeting and engaging with new people.
• Consistently seek to improve on the processes and procedures within your scope of work.
• Follow a process to ensure accuracy and consistency.
• Have patience and take a customer-centered approach to your work.
• Research products and changing design trends to remain up-to-date and knowledgeable about our product offerings.
• Can refocus individuals back to the task at hand to ensure timeliness and accuracy of the appointment.

These skills will be used to:

• Assist customers at design center appointments through the sale-to-start process by providing excellent customer satisfaction.
• Track and monitor sale-to-start processes through weekly meetings with internal departments to prioritize appointments.
• Deliver error-free selection sheets. The selection sheets should clearly communicate the customers' wants and expectations so they can be properly executed.
• Follow up with customers, Sales Counselors, and Divisions as needed to ensure that selections and sign-offs are accurate and completed on time.
• Work with Division Managers and Sales Managers to design speculative inventory homes utilizing research on what will be popular for a given community and home plan.
• Train sales teams in product knowledge and new offerings to ensure an educated home-buying process for our customers from start to finish.

Preferred Qualifications

• Bachelor’s Degree in Interior Design or related field

Physical Demands and Work Environment:

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.
  

The Value of a career with Fischer Homes 

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 31th largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training Programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit-sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.

Job Summary

As a Division Coordinator, you will be essential in the home building process from sale to closing. In this role, you will collaborate with a variety of teams across the Fischer Homes organization. The most rewarding aspect of this role is knowing that you provide essential oversight to each department to ensure a successful closing of each home in your division. 

You will thrive in this role if you:

• Appreciate structure and understand the importance of documentation and reporting. 
• Consider yourself persuasive and enjoy building strong relationships across your organization.  
• Can think creatively to solve problems and identify ways to continue improving processes. 
• Comfortable with change and can be flexible in adapting to new situations.
• Will work to hold members accountable for timely completion of documentation or steps in a process. 

These skills will be used to: 

• Efficiently coordinate and manage the sale-to-close process for each home sold by acting as a liaison between the division, our external business partners and other internal departments.
• Provide essential administrative support to the Production Process Manager, Sales Managers, Construction Managers, Market President, and other division functions.
• Prepares, secures approval and distributes weekly and/or monthly reports as assigned.

Preferred Qualifications:

• Bachelor’s Degree 

Physical demands and overall work environment:

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.

The Value of a career with Fischer Homes 

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 750 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 31st largest builder in the United States. 

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training Programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit-sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.

Job Summary

As a Sales Counselor in our Northern Kentucky Division, you will work one on one with home buyers as they search and purchase the home of their dreams from one of our master-crafted floor plans. One of the most rewarding parts of this role is the ability to ensure customer satisfaction and experience through the new home build process by prospecting, educating, and setting proper expectations for the build experience.

You will thrive in this role if you: 

• Enjoy prospecting, presenting to, listening to, and closing our home buyers. 
• Possess a persuasive communication style to obtain buy-in from customers.  
• Navigate a great deal of change, pressure, and shifting priorities to accomplish your goals. 
• Desire to connect and build valuable relationships with new individuals frequently. 
• Will work weekends with consistent 2 weekdays off. 

These skills will be used to:  

• Develop and execute a proactive prospecting, follow-up, and marketing plan. 
• Lead the customer through the sales process from initial contact to contract by understanding and selling to their needs.
• Sets proper expectations and manages customers’ process and paperwork from initial contract through closing including all financial documentation, designs, and construction meeting. 
• Achieve a high level of customer satisfaction
• Meet and exceed sales goals on a monthly and annual basis
• Financially qualify prospects and consult with lending institutions to complete the sales process. 

Preferred Qualifications: 

• Bachelors Degree with a concentration in Marketing, Communications, Business Administration, or Psychology. 

Physical demands and overall work environment:

• Must be able to sit or stand for long periods of time and walk on various types of terrain, including uneven surfaces, construction sites, and residential properties that may have mud, ruts, etc.
• Must be able to utilize sensory skills (i.e. verbal communication) and technology (i.e. cellphone) to effectively communicate with other Associates and customers.
• Must be able to perform movements such as bending, stooping, reaching, pushing, grasping, etc.
• Must have the ability to climb permanent stairs, temporary stairs, and ladders.
• Must have the physical strength and stamina to perform tasks such as lifting approximately 50 lbs. unassisted throughout the workday.
• Must be able to endure and be exposed to different types of conditions, including weather (heat, cold, rain, ice, etc.) and substances such as dust, dirt, and fumes.
• Must be able to properly use and wear protective gear provided including but not limited to hard hat, safety glasses, gloves, steel toed shoes, etc.

The Value of a career with Fischer Homes 

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 32nd largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit-sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.