Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

As a Senior Security Engineer at Lucid, you will serve as a key defender of Lucid's corporate assets, world-class web applications, and employees. You'll bring depth of experience and technical leadership to a security team that enables innovation in line with Lucid’s risk tolerance.

Lucid's customers trust us with their data, and that trust is foundational to our mission. A successful Senior Security Engineer not only identifies risks, but drives the strategy, design, and execution of solutions that protect customer and corporate data at scale.

Responsibilities:

• Lead the design, implementation, and maintenance of security controls across Lucid's information systems.
• Evaluate, recommend, and configure security technologies and business tools with a risk-based lens, including reviewing and hardening SaaS applications to ensure they meet Lucid's security standards.
• Conduct in-depth security design reviews on complex and evolving system architecture proposals with a bias to enable and accelerate high-value business projects.
• Proactively identify threats, vulnerabilities, and opportunities to strengthen security controls and processes across the organization.
• Drive the development of scalable, automated solutions to mitigate risk and support business objectives.
• Mentor and guide other security engineers, raising the overall security posture and expertise of the team.
• Serve as a security subject matter expert and trusted partner for IT and other business stakeholders.
• Champion Lucid's core values and foster a culture of practical, risk-informed security.

Requirements:

• 5+ years of experience in a Security or IT-related field within a SaaS environment.
• Proven ability to lead security initiatives independently, from threat identification through solution delivery.
• Adversarial mindset: you enjoy breaking, testing, and improving security controls by challenging assumptions and surfacing gaps others overlook.
• Demonstrated experience building a culture of practical security over security theater, tying controls to specific, measurable risks.
• Strong automation skills using Python, Bash, Workato, Claude, or other tools
• Deep familiarity with identity management solutions such as Active Directory, Azure AD, and Okta, including their advanced security controls.
• Solid understanding of AWS infrastructure, particularly security-focused services (e.g., IAM, GuardDuty, Security Hub, CloudTrail).
• Familiarity with AI security risks and emerging attack surfaces, including securing agentic systems, MCP, and LLM-powered workflows against new and evolving threats.
• Able to translate complex security concepts for both technical and non-technical audiences.
• Experience leading effective incident response, including cross-team collaboration in stressful situations.
• Collaborative and effective working style across multiple internal teams.

Preferred Qualifications:

• 2+ years of hands-on experience with security controls in business systems (e.g., Google Workspace, Okta, endpoint protection platforms).
• Strong working knowledge of risk management principles and practices, with experience applying them in a fast-moving environment.
• Practical expertise with common security frameworks and compliance standards (e.g., NIST 800-53, ISO 27001, SOC 2, GDPR, CCPA).
• Relevant security certifications such as CISSP, OSCP, or security certifications with similar intensity.
• Bachelor's degree in Computer Science, Information Security, or a related field.
• Experience with fleet management systems such as Jamf or Intune.

#LI-MK1

Who We Are:

Ivanti manages, automates, and protects data and technology to empower continuous innovation. Ivanti Neurons, our AI-powered platform for IT and Security teams, empowers IT and Security to work in lockstep. Headquartered in the U.S. with a truly global footprint, Ivanti serves 34,000 customers in 149 countries, delivering mission-critical IT security, asset, and service management capabilities.

Our award-winning software suite includes:

• Ivanti Neurons Platform
• Enterprise Service Management
• Endpoint Management and Security
• Exposure Management
• Network Security
• Robust native integrations and APIs

Learn more at www.ivanti.com and follow us on social media @GoIvanti. 

Our Culture 

At Ivanti, our culture is shaped by the values that inspire and guide us every day. We believe that the way we work—together, passionately, and authentically—is just as important as the results we deliver. Our core values foster collaboration, keep customers at our core, raise the bar for performance, and hold us accountable to the highest standards. Here’s what drives us:

Win Together: Open collaboration is the foundation for our success. Transparent communication, mutual trust, and strong alignment help us win as a unified team.

Customers at our Core: IT & Security teams are at the center of our customers’ innovation. We understand, value, prioritize, and obsess over our customers’ needs, to deliver the technology and services that move their businesses forward.

Achieve and Exceed: Performance drives us. We relentlessly pursue our goals, always striving to set new benchmarks of success on behalf of our customers, employees, partners, and investors.

Own It: Debate, decide, commit. We take responsibility for our actions and decisions—demonstrating commitment, integrity, high standards, and a drive for excellence in everything we do.

Why We Need You!

 Ivanti is currently seeking an enthusiastic hardworking Senior Software Engineer to develop computer management capabilities for IT departments throughout the world.  This person will be a cross-functional member working from the South Jordan, Utah Office. This individual should be able to collaborate well with others inside and outside of the team to build industry leading systems management software solutions.

About The Team

Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands. This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyper-automation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions.

What you will be doing

Our product teams have a high level of autonomy, working as a close collaborative unit to solve challenges and be successful together. To make this work, our team members need to have good communication & problem-solving skills, be accountable, focus on what is important, treat each other with respect, have the courage to take risks, be pragmatic and open to challenges.

You will be working on the Ivanti Neurons cloud products. Building the future of Ivanti products in the cloud. Ivanti Neurons uses a micro service architecture running on Kubernetes.

• Design, develop, test, and deploy microservices using C#/.Net Core.
• Use Python, build MCP Servers, Build AI Agents, Prompt Engineering, Azure AI Foundry, working with LLMs.
• Design, develop, test, and deploy Web application using Angular.
• Interact with cross-functional groups including product manager, customer support and sales to develop new functionality and support existing customers.
• Interact and collaborate with teams around the world.
• Participate in all phases of the application development process

What you need to be successful

• Bachelor’s degree – Computer Science or related field.
• 6+ years software development experience
• Programming languages: C#, .Net, Python
• Experience with 
  • Using Python to build MCP Servers, Build AI Agents, Prompt Engineering, Azure AI Foundry, working with LLMs.
• Experience with modern cloud development practices (microservices architectures, REST interfaces, etc.)
• Track record of delivering successful software
• Strong software design and development experience
• Strong understanding of concepts related to computer architecture, data structures and programming practices
• Experience with automated testing and test-driven development
• Ability to work onsite in out South Jordan, UT office 2 days a week Mondays and Wednesdays 9am to 5:30 and remote Tuesday, Thursday and Fridays.
• Ability to start without immigration support now or at any time the future.

Other skills that you may bring along but are not essential are:

• Containers, Kubernetes, Docker
• DevOps experience using YAML, Helm, Terraform
• Experience using Microsoft Azure DevOps (ADO) for tracking work items, bugs, and test cases.
• Microsoft Azure, Azure Kubernetes Services (AKS), Microsoft Azure Cloud Computing Technologies
• Development methodologies: Agile software development including Scrum or Kanban
• SQL Sever

#LI-DW1

#LI-Hybrid Onsite

The Opportunity

We are looking for a Senior Software Engineer to join one of our high-impact engineering squads. In this role, you will serve as a technical leader — designing complex systems, driving architectural decisions, mentoring engineers, and delivering high-quality software across our cloud-native Evolution DMS platform. You will work at the intersection of scale, performance, and user impact, tackling some of the hardest problems in our stack.

This is a full-time position with the opportunity to work in a collaborative, Agile environment where your decisions carry real weight.

What You'll Do

• Lead technical design and architecture for complex, cross-functional features — evaluating trade-offs, defining patterns, and ensuring solutions are scalable, maintainable, and performant across a large enterprise-grade codebase.
• Build and own platform-level frameworks used by other engineering squads — including authentication/authorization systems, API development tooling, webhook infrastructure, messaging pipelines, AI integrations, and CI/CD tooling.
• Drive engineering excellence through code reviews, architectural guidance, and establishing best practices that raise the bar for the entire team.
• Mentor and develop junior and mid-level engineers through pairing, design reviews, and knowledge sharing — fostering a culture of continuous learning (teaching experience a strong plus).
• Own end-to-end delivery of features from design through production — writing clean, efficient, well-documented code in Java, Kotlin, and TypeScript adhering to team standards.
• Lead and execute complex integrations with third-party systems — including payment processors, identity providers, OEM data feeds, and external APIs — ensuring resilience, security, and maintainability.
• Champion performance and reliability — proactively identify and resolve bottlenecks, design for failure, and implement resilience patterns (circuit breakers, caching strategies, backoff/retry) across our service integrations.
• Drive cloud infrastructure decisions on AWS — including serverless architecture (Lambda, API Gateway), container orchestration (EKS), messaging (SNS/SQS, RabbitMQ), and data services (RDS PostgreSQL, ElastiCache/Redis, DynamoDB).
• Manage and evolve CI/CD pipelines — automating build, test, and deployment processes using GitLab CI, Gradle, Terraform, and Serverless Framework to enable rapid, consistent releases across environments.
• Lead incident response and root cause analysis for high-severity production issues, translating findings into actionable architectural improvements.
• Contribute to infrastructure as code using Terraform, supporting reproducible, version-controlled AWS environment provisioning.
• Maintain and improve technical documentation in Confluence, ensuring architectural decisions, patterns, and runbooks are accessible and up to date.
• Evaluate and adopt emerging technologies — including AI/ML tooling — making recommendations that align with long-term platform direction.

What You Should Have

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field with 5+ years of professional software engineering experience; or equivalent experience in lieu of a degree.
• Deep expertise in Java / Kotlin / Groovy and the Jakarta EE ecosystem — including JPA, Wildfly/JBoss, or Spring — with a strong command of object-oriented and functional design principles.
• Strong proficiency in TypeScript and JavaScript — including Node.js and modern backend frameworks such as NestJS — with the ability to contribute across the full stack.
• Demonstrated ability to architect and deliver distributed, cloud-native systems at scale — including microservices, event-driven architectures, and RESTful API design.
• Integrate AI-assisted development tools (such as GitHub Copilot, Claude, or equivalent) into day-to-day engineering workflows — including code generation, automated code review, test authoring, and documentation — to improve individual and team productivity without compromising code quality or security standards.
• Extensive hands-on experience with AWS — specifically Lambda, API Gateway, CloudFront, S3, SNS, SQS, EKS, ElastiCache, and DynamoDB — and a track record of deploying and operating production workloads in cloud environments.
• Advanced proficiency with PostgreSQL and other data stores (Redis/Valkey, MongoDB) — including query optimization, indexing strategies, and schema design.
• Proven experience designing and implementing authentication and authorization systems — including OAuth 2.0, OIDC, and integration with identity providers such as Okta and FusionAuth.
• Proficiency with containerization and orchestration — Docker and Kubernetes/EKS — at a production operations level.
• Demonstrated experience leading or contributing to large-scale migrations — including legacy system rewrites, on-prem to cloud migrations, or major platform re-architectures.
• Solid understanding of messaging and event-driven systems — RabbitMQ, SNS/SQS, and ETCD-backed configuration management.
• Strong verbal and written communication skills with a demonstrated ability to influence technical direction across teams.

Preferred Qualifications:

• AWS Certification (Cloud Practitioner, Solutions Architect, or AI Practitioner) strongly preferred.
• Experience on a developer platform or framework team — building shared tooling, libraries, and infrastructure that other engineering squads build on top of.
• Familiarity with AI/ML integration patterns in production software — including LLM APIs, prompt engineering, or agentic workflow tooling.
• Solid experience with infrastructure as code using Terraform and deployment automation using Serverless Framework and GitLab CI.
• Experience with desktop application development and migration from legacy desktop (Swing or equivalent) to modern web/React front ends.
• Experience building and maintaining third-party payment integrations (e.g., WorldPay, Stripe, or equivalent payment processors), with strong understanding of PCI compliance considerations.
• Experience with build tooling — Gradle, Ant, or equivalent — in large multi-module Java projects.
• Familiarity with test-driven development (TDD), Jest, and maintaining high code coverage standards across unit, integration, and regression testing.
• Experience with observability tooling — Datadog, distributed tracing, structured logging, and defining SLOs/SLIs for production services.
• Prior experience in a teaching, mentoring, or adjunct instruction role is a meaningful differentiator and reflects the collaborative culture we value.
• Working knowledge of Linux/Unix systems and scripting (Python or Bash).
• Oracle Certified Java Programmer or equivalent certification a plus.

Tools & Technologies You'll Work With

• Languages: Java · Kotlin · Groovy · TypeScript · JavaScript · Python
• Frameworks: Jakarta EE · Spring · NestJS · Node.js · Serverless Framework
• Infrastructure: AWS (Lambda · API Gateway · EKS · S3 · SNS/SQS · CloudFront · ElastiCache · DynamoDB) · Terraform · Docker · Kubernetes
• Data: PostgreSQL · Redis/Valkey · MongoDB · RabbitMQ · ETCD
• Auth: Okta · FusionAuth · OAuth 2.0 · OIDC
• Dev Tools: GitLab · Gradle · Jira · Confluence · SwaggerHub · Bruno · Datadog

Why Join Us

• Work on a platform used daily by thousands of dealerships across North America
• Engineer at a scale where performance, resilience, and architectural decisions genuinely matter
• Be part of a collaborative, respectful engineering culture that values technical depth and continuous learning
• Competitive compensation and benefits package, with meaningful career growth opportunities inside an organization that has delivered double-digit revenue growth year over year for more than a decade — backed by over 40 years of industry leadership and a track record that proves stability and ambition are not mutually exclusive
• Flexible work arrangement with a hybrid work environment.

We are looking for a Principal Software Engineer to join one of our high-impact engineering squads. In this role, you will serve as a technical leader and be key in designing complex systems, driving architectural decisions, mentoring engineers, and delivering high-quality software across our cloud-native Evolution DMS platform. You will work at the intersection of scale, performance, and user impact, tackling some of the hardest problems in our stack.

This is a full-time position with the opportunity to work in a collaborative, Agile environment where your decisions carry real weight.

What You'll Do

• Lead technical design and architecture for complex, cross-functional features — evaluating trade-offs, defining patterns, and ensuring solutions are scalable, maintainable, and performant across a large enterprise-grade codebase.
• Build and own platform-level frameworks used by other engineering squads — including authentication/authorization systems, API development tooling, webhook infrastructure, messaging pipelines, AI integrations, and CI/CD tooling.
• Drive engineering excellence through code reviews, architectural guidance, and establishing best practices that raise the bar for the entire team.
• Mentor and develop junior and mid-level engineers through pairing, design reviews, and knowledge sharing — fostering a culture of continuous learning (teaching experience a strong plus).
• Own end-to-end delivery of features from design through production — writing clean, efficient, well-documented code in Java, Kotlin, and TypeScript adhering to team standards.
• Lead and execute complex integrations with third-party systems — including payment processors, identity providers, OEM data feeds, and external APIs — ensuring resilience, security, and maintainability.
• Champion performance and reliability — proactively identify and resolve bottlenecks, design for failure, and implement resilience patterns (circuit breakers, caching strategies, backoff/retry) across our service integrations.
• Drive cloud infrastructure decisions on AWS — including serverless architecture (Lambda, API Gateway), container orchestration (EKS), messaging (SNS/SQS, RabbitMQ), and data services (RDS PostgreSQL, ElastiCache/Redis, DynamoDB).
• Manage and evolve CI/CD pipelines — automating build, test, and deployment processes using GitLab CI, Gradle, Terraform, and Serverless Framework to enable rapid, consistent releases across environments.
• Lead incident response and root cause analysis for high-severity production issues, translating findings into actionable architectural improvements.
• Contribute to infrastructure as code using Terraform, supporting reproducible, version-controlled AWS environment provisioning.
• Maintain and improve technical documentation in Confluence, ensuring architectural decisions, patterns, and runbooks are accessible and up to date.
• Evaluate and adopt emerging technologies — including AI/ML tooling — making recommendations that align with long-term platform direction.

What You'll Have

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field with 7+ years of professional software engineering experience; or equivalent experience in lieu of a degree.
• Deep expertise in Java / Kotlin / Groovy and the Jakarta EE ecosystem — including JPA, Wildfly/JBoss, or Spring — with a strong command of object-oriented and functional design principles.
• Strong proficiency in TypeScript and JavaScript — including Node.js and modern backend frameworks such as NestJS — with the ability to contribute across the full stack.
• Demonstrated ability to architect and deliver distributed, cloud-native systems at scale — including microservices, event-driven architectures, and RESTful API design.
• Integrate AI-assisted development tools (such as GitHub Copilot, Claude, or equivalent) into day-to-day engineering workflows — including code generation, automated code review, test authoring, and documentation — to improve individual and team productivity without compromising code quality or security standards.
• Extensive hands-on experience with AWS — specifically Lambda, API Gateway, CloudFront, S3, SNS, SQS, EKS, ElastiCache, and DynamoDB — and a track record of deploying and operating production workloads in cloud environments.
• Advanced proficiency with PostgreSQL and other data stores (Redis/Valkey, MongoDB) — including query optimization, indexing strategies, and schema design.
• Proven experience designing and implementing authentication and authorization systems — including OAuth 2.0, OIDC, and integration with identity providers such as Okta and FusionAuth.
• Proficiency with containerization and orchestration — Docker and Kubernetes/EKS — at a production operations level.
• Demonstrated experience leading or contributing to large-scale migrations — including legacy system rewrites, on-prem to cloud migrations, or major platform re-architectures.
• Solid understanding of messaging and event-driven systems — RabbitMQ, SNS/SQS, and ETCD-backed configuration management.
• Strong verbal and written communication skills with a demonstrated ability to influence technical direction across teams.

Preferred Qualifications

• AWS Certification (Cloud Practitioner, Solutions Architect, or AI Practitioner) strongly preferred.
• Experience on a developer platform or framework team — building shared tooling, libraries, and infrastructure that other engineering squads build on top of.
• Familiarity with AI/ML integration patterns in production software — including LLM APIs, prompt engineering, or agentic workflow tooling.
• Solid experience with infrastructure as code using Terraform and deployment automation using Serverless Framework and GitLab CI.
• Experience with desktop application development and migration from legacy desktop (Swing or equivalent) to modern web/React front ends.
• Experience building and maintaining third-party payment integrations (e.g., WorldPay, Stripe, or equivalent payment processors), with strong understanding of PCI compliance considerations.
• Experience with build tooling — Gradle, Ant, or equivalent — in large multi-module Java projects.
• Familiarity with test-driven development (TDD), Jest, and maintaining high code coverage standards across unit, integration, and regression testing.
• Experience with observability tooling — Datadog, distributed tracing, structured logging, and defining SLOs/SLIs for production services.
• Prior experience in a teaching, mentoring, or adjunct instruction role is a meaningful differentiator and reflects the collaborative culture we value.
• Working knowledge of Linux/Unix systems and scripting (Python or Bash).
• Oracle Certified Java Programmer or equivalent certification a plus.

We're seeking a Cloud Engineer to join our platform engineering team as an embedded member of development squads. In this role, you'll work directly alongside application developers, enabling their success through self-service infrastructure platforms, GitOps automation, and AI-powered tooling. You'll manage infrastructure supporting 4,000+ EKS workloads in AWS while building the next generation of developer-focused platforms that dramatically increase velocity.

This isn't a traditional infrastructure role. You'll be a strategic partner to developers, guiding cloud architecture decisions, building automation that eliminates toil, and leveraging AI to accelerate both infrastructure and application delivery.

What you'll do:

Platform Development & Developer Enablement

• Build and maintain self-service infrastructure platforms that empower developers to provision and manage their own AWS resources
• Work embedded within development squads as their cloud infrastructure guide and strategic partner
• Design and implement reusable Terraform modules that enable consistent, scalable infrastructure patterns
• Develop AI-powered automation tools that increase team velocity and reduce manual operational overhead
• Create developer-friendly abstractions over complex infrastructure using GitOps workflows

Infrastructure as Code & GitOps

• Implement GitOps practices using ArgoCD and Helm for automated deployments across EKS clusters
• Build and maintain modular Terraform infrastructure supporting EKS, RDS PostgreSQL, Aurora PostgreSQL, and core AWS services
• Leverage AI tools to accelerate Terraform module development, code review, and documentation
• Design Terraform module libraries that balance flexibility with guardrails
• Establish CI/CD pipelines that enable developers to safely deploy infrastructure changes

Cloud Architecture & Collaboration

• Partner with developers to design cloud-native architectures optimized for AWS
• Guide infrastructure decisions within development squads, translating application requirements into scalable AWS solutions
• Collaborate with Cloud Architects and Security teams on infrastructure patterns and best practices
• Implement highly available, scalable, and self-healing systems

Automation & Velocity

• Develop Python and Bash automation that eliminates repetitive operational tasks
• Strategically apply AI tools (code generation, infrastructure optimization) to accelerate delivery
• Build monitoring, logging, and observability solutions that provide developers insight into their infrastructure
• Continuously improve speed, efficiency, and scalability through automation-first thinking

What you should have:

Technical Skills

• 5+ years in Cloud/Platform Engineering/SRE/DevOps roles with production AWS experience
• Strong GitOps mindset with hands-on experience using ArgoCD, FluxCD, or similar tools
• Kubernetes expertise (4+ years) managing EKS clusters in production environments
• PostgreSQL experience with RDS PostgreSQL and Aurora PostgreSQL in production
• Experience using AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) for infrastructure code development
• Advanced Terraform skills including:

Designing and implementing modular, reusable Terraform code

Building Terraform module libraries

Managing complex AWS infrastructure as code

Understanding of Terraform best practices and state management

• Deep AWS knowledge: VPC, IAM, EKS, RDS, Aurora, S3, Security Groups, networking
• Proficient in Helm chart development and management
• Advanced Python scripting for automation and tooling (beyond basic scripts)
• Bash/Shell scripting proficiency
• CI/CD pipeline experience (GitLab CI preferred)
• Linux administration background (4+ years)

Essential Mindset & Approach

• Self-service platform thinking - instinct to build tools that enable others
• Cloud-native design mindset - architecting for AWS from the ground up
• Automation-first approach - proven track record of eliminating toil through tooling
• Systems thinking - understanding how components interact in complex distributed systems

Soft Skills (Critical)

• Exceptional communication with developers - ability to translate technical concepts and collaborate effectively · Embedded squad experience - comfortable working directly within development teams as their infrastructure guide
• Excellent follow-through - strong task completion orientation and reliability
• Collaborative mindset - team-first approach, not siloed thinking
• Strategic guidance ability - can help developers make informed AWS infrastructure decisions
• Experience working in Agile development environments

Preferred Qualifications

• Experience building developer self-service platforms or internal developer platforms (IDP)
• Hands-on experience with AI coding assistants for Terraform/Python development, AI-driven infrastructure analysis, or LLM-based automation workflows
• AWS Well-Architected Framework knowledge
• Experience with observability platforms (Datadog, Prometheus, Grafana)
• Background in platform engineering or SRE disciplines
• Understanding of building and managing large-scale distributed systems
• Experience with messaging technologies (AmazonMQ, RabbitMQ, Kafka)
• Incident management and root cause analysis experience
• Prior experience as an embedded infrastructure engineer within development teams
• What Makes This Role Different
• You'll be a force multiplier for development teams, building platforms and automation that let developers move fast while maintaining reliability and security. Your success is measured by developer velocity, reduced operational toil, and the quality of self-service tools you create.
• Work Requirements
• Hybrid or Remote (Utah preferred, open to other locations)
• Occasional availability during maintenance windows
• On-call rotation support for production infrastructure

We're looking for engineers who are excited about empowering developers, obsessed with automation, and think in terms of platforms. If you love building tools that make others more productive, we want to talk to you.

Responsibilities:

• Enable significant analytic and operational outcomes across the SOF Enterprise through user proficiency with technology tools
• Provide desk-side support to strategic, operational and tactical command staffs
• Develop and design user-specific custom workflows
• Lead conceptualization, design, development, delivery and fulfillment of requests for feature enhancements, customized ontologies and other data modeling services
• Provide engineering support to improve functionality such as entity extraction, crawlers, helpers, plug-ins, and other custom applications
• Integrate with approved Programs of Record including technical requirements, SOF enterprise architecture, and emerging government cloud solutions
• Develop of mission-specific customizations that enhance interoperability between enterprise platforms and emerging technologies, tools and data
• Identify product feature requests and enhancements
• Identify new data sets for mission-critical needs, training and exercises
• Perform data cleaning and data maintenance
• Mentor SOF operators and analysts to create power users and proficiency with new advance ed analytic tools
• Provide system-level support addressing issues identified through monitoring or by end users, to include ensuring a consistent and comprehensive approach to maintenance support requirements spanning routine system diagnostics and health checks, system upgrades, new server setup, and error identification and correction related to Java, data source integration, server architecture, memory, firewalls, or other causal issues

Qualifications:

• Active DoD TS/SCI clearance required
• Minimum 3 years of Operational or Intelligence Community (IC) operations, platforms, functions, and terminology experience
• Minimum of 3 years’ experience in implementing and training software systems/updates, standard operating procedures and technical documentation
• Demonstrated experience utilizing Palantir as an intelligence platform
• In addition to Palantir, experience with one or more of the following operational and intelligence platforms: Distributed Common Ground System (DCGS)-SOF, Fusion Analysis and Development Effort/Multi-Intelligence Spatial-Temporal (FADE/MIST), EIA, Analyst Notebook, Esri
• Experience supporting SOF highly desired