【応募時の注意事項 / Application Requirement】

本ポジションへ応募いただく際は、日本語および英語両方のレジュメ（履歴書・職務経歴書）の提出が必須となります。
When applying for this position, submission of both a Japanese and an English resume (CV) is required.

【役割概要】

エディトリアルマネージャーは、PlayStation Storeを“毎日訪れたくなる場所（Daily Destination）”へ進化させるための重要なポジションです。EditorialチームのDirector直下で、グローバルのエディトリアルプログラムの実行をリードし、各リージョンに共通する企画・基準・運用の整備と改善を推進します。

日々/週次のエディトリアルコンテンツ編成から、部門横断の調整、インハウスデザインチームへの制作依頼、データを活用した最適化まで、グローバルにインパクトを与える“エディトリアルプログラム”を推進する役割です。ベストプラクティスの確立、イノベーションの推進、グローバル基準に基づく編集プロセスの改善やその支援、また再現性の高い運用設計を通じて、世界1億人以上のプレイヤーに向けたストア体験の質を高めていきます。

プロダクトチーム、デザインチーム、マーケティング、ストアオペレーション、各地域のチームと密に連携し、PlayStationエコシステム全体で一貫性があり、タイムリーで、インパクトのあるエディトリアルを届けます。

また、グローバル責務に加えて、日本のPlayStation Storeにおけるエディトリアルの企画・編成・実行を担い、グローバル戦略を日本市場に最適化して展開すると同時に、日本市場ならではのインサイトをグローバルへ還元します。

【主な業務内容】

リーダーシップ／推進

• PlayStation Store内の各種セクション、ページやバナーにおける、グローバルエディトリアルプログラムの運用・実行をリード

• EditorialチームのDirectorと連携し、チームのビジョンを具体的なコンテンツ、運用や機能への落とし込み

• 各地域のEditorialチームメンバーに対するガイダンス、コーチング、サポート（日本オフィスにいる関連ステークホルダーとの密な連携を含む）

エディトリアルの企画・実行

• 日次/週次のエディトリアルコンテンツの企画、ゲームコンテンツキュレーション、バナー制作など企画の具体的な実現および実行を推進

• グローバルのコンテンツカレンダーを管理・改善し、リージョン間で可視性、整合性、品質を担保（本役割では、日本市場を重点市場として注視）

• システム開発のプロダクトチーム、デザインチーム、マーケティング、ストアオペレーションなどと協業し、ストア上に掲載されるクリエイティブやコピーがガイドラインに沿って期限内に準備されるよう、関連部門と連携

グローバル連携／ローカライズ

• 日本、イギリスやアメリカなどの地域リードと連携し、一貫性のあるグローバル施策を実行

• 各地域の特性や文脈に合わせたローカル最適化（単なる翻訳ではなく、意図・体験のコミュニケーションのローカライズ）を推進

• 日本市場における主要なエディトリアル窓口として、グローバル計画の日本展開をリードし、日本側の視点や意図がグローバルの意思決定に反映されるよう働きかけ

• グローバル計画と地域の販促/季節施策/優先度の整合を取り、複数タイムゾーンに跨る関係者と円滑に連携

ガイドライン／品質管理／プロセス改善

• エディトリアルクリエイティブガイドライン、トーン&マナー、品質基準の策定・展開を支援

• グローバル/日本双方のユーザーを意識した編集判断を行いながら、ブランド整合性を維持

• ワークフロー、ツール、計画の継続的改善を推進

• コンテンツの正確性・魅力・インクルーシブ性を担保し、ブランド/法務要件に準拠

データ活用／改善・実験

• Analytics & Insights（分析・レポーティング）チームと連携し、エディトリアル施策のパフォーマンスを評価

• 日本を含む各リージョンのインサイトから、最適化、A/Bテストなど反復的改善の機会を発掘し、グローバルに展開

• “毎日訪れたくなる場所（Daily Destination）”実現に向け、PlayStation Store上での新しい表現や体験（例：新しい表示ページやセクション、クリエイティブフォーマット、ストーリーテリング）の開発を支援

【応募資格】

必須

• ゲーム業界における、エディトリアル／デジタルパブリッシング／コンテンツ戦略／プログラムマネジメント等の経験：6〜10年以上

• 高い編集判断力・ライティング力（ナラティブ設計、キュレーション、ユーザー中心のコンテンツ設計）

• 複雑なコンテンツ制作〜掲載パイプラインや進捗プロセスを管理し、高品質なデリバリーを継続できる能力

• 部門横断・グローバル環境での推進力（タイムゾーンを跨ぐ調整を含む）と、成果に向けて主体的に関係者を巻き込み推進できる高いコミュニケーション能力

• デジタル配信プラットフォームやゲーム・エンタメ業界の最新トレンド、PlayStationオーディエンスへの深い理解（日本市場への理解を含む）

• データを用いて意思決定や改善につなげられる分析的思考

• 日本語・英語ともにネイティブレベル

歓迎

• グローバル／複数地域環境でのチームマネジメント、またはメンタリング経験

• 新しいコンテンツフォーマットや表示ページ等の立ち上げ、データに基づいた改善経験

• スピーディーな意思決定や変化のある環境で複数案件を並行しながら優先順位を調整し成果を出した経験

【このポジションの魅力】

本ポジションは、グローバル基準の中で日本市場の文脈を活かしながら、1億人以上のプレイヤー体験に直接影響を与えるエディトリアル設計に携わる機会です。
データとクリエイティビティの両面からストア体験を磨き込み、実行力で価値を生み出したい方を歓迎します。

【Role Overview】

The Editorial Manager plays a key leadership role in building the PlayStation Store into a true daily destination for players. Sitting directly below the Director, Editorial, this role oversees the execution of global editorial programs and helps shape planning, standards, and workflows across regions.

You will manage core elements of the global editorial engine — from daily and weekly programming to cross-functional coordination, creative briefing, and data-led optimization. You’ll help establish editorial best practices, support innovation, and mentor the wider Editorial team as we elevate the Store experience for more than 100 million players worldwide.

This is a highly cross-functional role, partnering with Product, Creative, Marketing, Store Operations, and global regional teams to ensure cohesive, timely, and impactful editorial delivery across the PlayStation ecosystem.

In addition to its global remit, this role owns editorial planning and execution for the Japan Store, translating global strategy into locally resonant experiences while feeding Japan-specific insights back into worldwide initiatives.

【What You’ll Be Doing】

Leadership & Ownership

• Lead day-to-day execution of global editorial programs across PlayStation Store surfaces.

• Serve as a key editorial leader, supporting the Director, Editorial in driving vision into operational reality.

• Provide guidance, coaching, and support to Editorial team members and contributors across regions, including close partnership with Japan-based stakeholders.

Editorial Program Delivery

• Oversee creation, curation, and delivery of daily and weekly editorial content, highlights, and narratives across global Store surfaces.

• Manage and refine global content calendars, ensuring visibility, alignment, and quality across regions, with particular attention to Japan as a key market.

• Collaborate with Marketing, Creative, Product, and Store Operations to ensure assets and copy meet PlayStation standards and deadlines across all regions.

Global Coordination

• Partner with regional leads (including Japan, UK, and USA) to execute coherent global programs, adapt content for local relevance, and surface regional insights that can inform global planning.

• Act as a key editorial point of contact for Japan, ensuring global plans are effectively translated for the market and that Japan-led perspectives are represented in global discussions.

• Ensure alignment between global plans and regional publishing priorities, promotions, and seasonal beats.

• Maintain strong relationships with cross-functional partners across global time zones.

Standards, Process & Quality

• Help define and roll out editorial guidelines, tone-of-voice frameworks, and quality standards for global Store surfaces.

• Apply cultural judgment and market awareness when reviewing or shaping content for global and Japanese audiences, while maintaining consistency and brand integrity.

• Drive continuous improvement across workflows, tooling, and planning rhythms.

• Ensure editorial content is accurate, engaging, inclusive, and aligned with brand and legal requirements.

Insights, Data & Experimentation

• Partner with Analytics & Insights teams to evaluate performance of editorial content and programs across global and regional surfaces.

• Use insights from Japan and other regions to identify opportunities for optimisation, A/B testing, and iterative improvement at a global level.

• Support development of new editorial surfaces, formats, and storytelling approaches that advance the Store’s daily-destination vision.

【What We’re Looking For】

• 6–10+ years experience in editorial, digital publishing, content strategy, or program management in the video games industry.

• Experience managing or mentoring editorial teams or content owners in global or multi-region environments is a strong plus.

• Strong writing and editorial judgment, with experience shaping narratives, curation, and player-centric content.

• Proven ability to manage complex content pipelines and deliver consistently at high quality.

• Experience operating in cross-functional, global environments; confident communicator across teams and time zones.

• Deep understanding of gaming culture, trends, and the PlayStation audience, with familiarity with Japan as a key market.

• Analytical mindset and comfort using data to inform decisions and program improvements.

• Highly collaborative, detail-oriented, and able to thrive in a fast-paced environment.

Intro

The Markets Team sits at the intersection of institutional asset issuance and onchain liquidity operations within the M0 ecosystem. The team operates the infrastructure that transforms real-world collateral, such as U.S. Treasuries or tokenized money market funds, into M0-powered stablecoins: programmable, composable digital dollars used by builders across DeFi and beyond. The team operates and grows M0's liquidity orchestartion layer and partner flows across the growing network of issuers and stablecoin partners. The Markets Team is a critical bridge between institutional-grade financial infrastructure and the onchain economy and is now scaling into the future.

About the Role

This is a hands-on operations role with a strong emphasis on governance, risk, and compliance. You’ll manage core workflows from minting and redemption to onboarding, reconciliations, and AML operations, while building the structures that ensure MXON operates with institutional rigor and audit and licensing readiness.

You’ll join at a formative stage where your ideas and systems design will directly shape next-generation financial infrastructure. We’re looking for someone who combines the discipline of traditional finance with the agility of digital assets, and who thrives on bringing structure to dynamic environments.

Working closely with Finance, Legal, and external partners, you’ll support audit preparation, risk assessments, and compliance planning. The role begins as an individual contributor but offers a clear path to build and lead a team as we scale globally and deepen our regulated footprint.

Based in the Americas (excluding the US) or Asia, this role covers a 11 AM–7 PM PT shift and works closely with global teams across regions.

What You’ll Do

• Serve as a front-line operational point of contact for partners and counterparties, supporting onboarding, trade flows, and issue resolution. Comfortable managing real-time operational internal and external queries while maintaining a high standard of accuracy and control.
• Execute and oversee core operational workflows, including mint/redemption processing, onboarding, and reconciliations and manage AML and transaction monitoring. Drive continuous process improvement and automation, embedding scalable best practices and controls into daily operations.
• Codify existing operational practices into auditable policies, procedures, and control frameworks, integrating traditional financial best practices within a crypto-native operating model.
• Partner with Finance, Compliance and Legal on audit readiness, risk assessment, and governance reporting.
• Contribute to system and process design to ensure operational integrity, audit trails, and reporting functionality.
• Identify and mitigate non-quantitative risks, maintaining structured risk registers and improvement plans.
• Support regulatory and audit preparations, maintaining clear documentation and control evidence.
• Interface externally with auditors, counterparties, and service providers as MXON’s operational and compliance representative.

Qualifications

• Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
• Experience or strong interest in crypto, tokenized finance, or digital assets. Basic understanding of blockchain infrastructure and crypto businesses.
• Deep understanding of operational processes, embedded controls, and compliance best practices, with a pragmatic drive to refine and scale them.
• Strong capability in writing and maintaining formal documentation (policies, SOPs, control frameworks).
• Balanced skill set - able to both execute day-to-day operations and design processes with attention to detail and control rigor.
• Comfortable operating in a client-facing capacity — able to manage external requests, communicate clearly under time pressure, and balance responsiveness with control discipline
• Cross-functional collaboration experience across product, engineering, and corporate/control functions to deliver complex operational initiatives.
• Strong communication and stakeholder management skills - able to navigate between operational detail and strategic discussion, and build alignment with auditors, partners, and customers.
• Fluent in English

Skills & Attributes

• Problem Solver: Approaches issues analytically and proactively, turning ambiguity or friction points into clear, executable solutions that improve efficiency and control.
• Risk-Aware: Proactively identifies and mitigates operational, counterparty, and compliance risks, maintaining a strong control mindset.
• Detail-Oriented and Reliable: Holds a high bar for accuracy, documentation quality, and follow-through.
• Strategic and Systems Thinking: Connects day-to-day execution to long-term operational resilience and organizational goals.
• Collaborative: Works effectively across teams and time zones, contributing to a culture of openness and shared accountability.
• Builder Mentality: Sees beyond process to outcomes: designs and improves systems that make operations smarter, faster, and more resilient to deliver value to customers while remaining willing to engage directly with the underlying workflows and partner interactions that power those systems.
• Hands-On Operator: Comfortable diving into day-to-day operational detail, including time-sensitive workflows and partner requests. Willing to own both structured processes and ad hoc issues, ensuring smooth execution even in ambiguous or evolving environments.

Benefits

• Competitive compensation including a token grant
• Comprehensive health benefits: medical, dental, and vision insurance fully sponsored by the company
• Flexible work environment with a global team—work remotely or from our NYC or Berlin hub
• Wellbeing allowance to support your physical and mental health
• IT equipment stipend to set up your ideal workspace
• Annual professional development budget to invest in your growth and skills
• Unlimited paid time off to take the time you need, when you need it

See yourself at Twilio

Join the team as Twilio’s next APJ Talent Advisor!

About the job

We are looking for a high-impact sales recruiter to drive the growth and evolution of our Go-To-Market organizations across Japan, Australia, Singapore, and the broader Asia Pacific region. In this role, you won't just fill requisitions; you will act as a strategic talent advisor and operational driver to Twilio’s APJ GTM teams to identify and hire talent. You will navigate a fast-paced global environment, reporting to a global team and partnering with stakeholders across multiple time zones to deliver world-class candidate experiences.

Responsibilities

In this role, you’ll:

• Lead the Full-Cycle Recruitment Process: Responsible for the end-to-end journey for complex sales and GTM roles; from defining success profiles for talent in Japan, Singapore, and Australia, to negotiating high-complexity offers involving equity and regional constraints. Own and manage all candidate channels (sourced, referrals, internals, etc) and conduct competency-based interviews to evaluate candidate skill sets and competencies against Twilio Magic values and job requirements.
• Act as a Strategic Advisor: Partner with GTM leadership (VP level and below) and key TA stakeholders (HRBPs, TA Ops, Total Rewards, Finance) to consult on talent needs, using market intelligence and funnel insights to influence hiring strategy and drive outcomes.
• Drive Global Alignment: Operate effectively within a global TA organization, ensuring local hiring practices in Japan and APJ align with Twilio’s global standards while managing stakeholders across diverse time zones.
• Orchestrate a High-Signal Candidate Journey: Remove process friction and ensure values-aligned communication to maintain Twilio’s reputation as an employer of choice in a competitive market.
• Exhibit Operational Excellence: Utilize data and AI recruiting tools to maximize efficiency, adhering to regional SLAs and compliance regulations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of recruiting experience, with at least 3 years of full-cycle experience in sales and GTM recruiting within a global SaaS/Enterprise technology company.
• Bilingual fluency in Japanese and English, with the cultural nuance required to drive high-stakes talent acquisition across the Japanese and broader APJ markets.
• Proven expertise in managing high-level GTM stakeholder relationships (Senior Manager through VP), ensuring seamless partnership and successful headcount execution.
• Full-cycle recruiting experience across APAC (Japan, ANZ, SEA, Singapore, China, and RoA), specializing in Account Executives (new business and strategic) and Solutions/Pre-sales Engineers
• Global Operating Capability: Demonstrated ability to work autonomously in a global setup, managing stakeholders across multiple time zones with minimal oversight.
• Data-Driven Mindset: Strong expertise in talent data analytics and market intelligence to influence hiring decisions. 
• Ability to represent Twilio’s employer brand and serve as an ambassador for the company

Desired:

• Recruiting experience across APAC region for Customer Services, Professional Services, and Operations roles, including Technical Account Managers
• A strong sense of urgency and ability to keep pace with business demand in a fast-paced and challenging work environment

Location

• This role will be remote and based in Japan.

Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Digital Trust Leader based in Taiwan, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. 
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

The Impact You’ll Be Contributing to Moloco:

As a Growth Manager in Japan, you own the success and expansion of a portfolio of small to mid-sized advertiser accounts - driving revenue growth through strategic account management, data-driven optimization, and trusted client partnerships. You'll translate Moloco's programmatic solutions into measurable business outcomes for clients across mobile apps, gaming, commerce, and streaming, partnering closely with Sales, Implementation, Product, and Data Science to unlock performance and scale.

The Opportunity:

Client Relationships & Account Ownership

• Own day-to-day relationships across a high-volume portfolio of mid-market and SMB accounts, acting as the primary point of contact for client success.
• Lead client meetings, business reviews, and multi-stakeholder communications with clarity and consistency.
• Understand each client's business objectives, KPIs, and growth ambitions - and proactively surface aligned opportunities.
• Prioritize effectively across a large book of business, ensuring every account receives meaningful strategic attention.

Revenue Growth & Commercial Strategy

• Develop and execute data-driven strategies to drive upsell, cross-sell, and incremental revenue across your book of business.
• Identify and pitch expansion opportunities, balancing short-term gains with long-term partnership durability.
• Use data storytelling to build business cases and influence client stakeholders to act - budget shifts, new product adoption, geo expansion.
• Handle objections with structured commercial thinking and creative problem-solving.

Campaign Performance & Optimization

• Monitor how clients are utilizing Moloco's DSP - identifying underperforming setups, missed opportunities, and levers for improvement.
• Proactively surface actionable recommendations to help clients get more out of the platform: bidding strategies, budget allocation, creative approaches, and geo expansion.
• Use tools (SFDC, Moloco Cloud Platform, Looker) to analyze performance data and translate findings into clear, client-ready narratives.
• Partner with Implementation, DS, and Operations to flag and resolve technical issues that affect client performance.

Cross-Functional Collaboration & Market Feedback

• Partner with Sales, Implementation, Data Science, and Operations to drive account outcomes and ensure smooth client onboarding.
• Relay market and client feedback to Product, DS, and Engineering to inform roadmap decisions.
• Contribute to team playbooks and pitch materials; share what works in Japan with regional and global peers.

How Do I Know if the Role is Right For Me?

Experience

• 1- 3 years in account management or growth, ideally in programmatic marketing, mobile advertising, or ad tech.
• Proven track record managing and growing advertiser accounts, including high-volume or mid-market books of business.
• Familiarity with big data, MMPs, the mobile app ecosystem, and ad tech platforms.

Skills & Mindset

• Strong commercial instincts: identifies upsell opportunities and executes with data-backed pitches.
• Advanced data storytelling: turns performance data into clear narratives that influence client decisions.
• Excellent communication and presentation skills -  simplifies complex concepts for client managers and directors.
• High ownership mentality; proactive and curious approach to problem-solving across multiple accounts.
• Growth mindset: treats setbacks as learning opportunities, seeks feedback, and shares learnings with the team.
• Collaborative and low-ego; strong cross-functional partner to Sales, Implementation, Product, and DS.

Language

• Native/fluent Japanese, Business-level English

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

About the Role

As a member of our JAPAC Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enables our JAPAC Sales Region to run better, faster, and smarter as we expand throughout the region. Sales Strategy and Operations is an excellent platform to learn how a business really runs. 

You will be joining the Sales Strategy and Operations team as a high impact contributor, gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As a Manager on the Sales strategy and operations team in JAPAC, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

We are committed to a thriving in-office culture. This role requires that you be on-site at our office in Tokyo, Japan office 5 days a week.

What You'll Do

• Strategy & reporting: pulling ongoing and ad hoc reporting for weekly / quarterly business reviews, and providing insights to inform business decisions. 
• Strategic planning: work with business stakeholders to develop, implement, and operationalize the sales plan for the JAPAC region. 
• Territories & accounts: drive planning and implementation of new territories to support the expansion of new teams, reps, geographies, and segments. 
• Systems and operations: identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility - this might be in Salesforce.com or other tools.
• Critical business partner: act as an extension of the existing Sales Strategy and Operations team to provide day to day business support for the JAPAC team on various items such as data, system processes and approval flows. 
• Sales enablement: building programming and content to help new hires get up to speed as quickly as possible, as well as tracking the right effectiveness metrics to see what makes someone a top (or bottom) performer and how we scale those learnings.
• Since we're still in building mode, there's a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today's problems while also balancing our need to build for the long-term. 
• You’ll be working in Salesforce and Google Sheets / Excel on a daily basis, while also talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues, review insights from our analyses, and build future-state processes and systems.

What You Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership. 
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous salesforce experience is a plus.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelors or masters from a top school preferred.
• Previous experience with Salesforce, Sales Operations & Strategy are a plus.
• Native or fluent in Japanese.
• Must be willing and able to commute 5 days in office.

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Job Summary:

We are seeking a Senior Manager, APAC Marketing to lead and execute regional marketing strategies across Hong Kong, Singapore, and Southeast Asia. This role will be responsible for driving brand awareness, accelerating customer acquisition, and improving retention across key APAC markets.

This position plays a critical role in shaping APAC growth strategy, operating at both strategic and tactical levels. The ideal candidate will build and scale regional partnerships while optimizing existing marketing channels including influencers, social media, affiliates, media, and offline activations. This role requires close collaboration with cross-functional stakeholders internally, as well as external partners and agencies.

Job Expectations:

• Develop and execute comprehensive marketing strategies to drive brand awareness, customer acquisition, and retention across APAC markets (Hong Kong, Singapore, SEA)

• Define and optimize paid media strategies aligned with business goals; negotiate media buys, explore new channels, and launch strategic partnerships to expand reach

• Oversee end-to-end campaign execution, including promotions, localization, operations, customer experience, and in-market communications

• Own relationships with local creative, media, PR, and influencer agencies to ensure strong regional relevance and performance

• Analyze daily and weekly performance against sales and marketing targets; translate insights into actionable growth initiatives

• Lead influencer marketing strategy, expanding and diversifying the regional creator ecosystem

• Manage and allocate regional marketing budgets across channels to maximize ROI and efficiency

• Plan and execute PR initiatives, brand activations, and events to strengthen market presence

• Partner with central CRM teams to optimize lifecycle marketing, loyalty programs, and retention strategies

• Ensure accuracy and quality of localized content across partner platforms, continuously improving brand positioning

• Collaborate with regional and global stakeholders to define commercial strategies and trade marketing calendars that drive growth

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:         

• Proven track record in performance marketing and data-driven decision making

• Strong understanding of APAC consumer behavior, with experience in Hong Kong, Singapore, and/or Southeast Asia markets

• Experience managing agencies and external partners across multiple markets

• Demonstrated ability to operate both strategically and hands-on in a fast-paced environment

• Business level fluency in English and Cantonese or Mandarin

• Strong analytical mindset with the ability to translate data into actionable insights

• This role is based in Tokyo, Japan or Seoul, South Korea (Hybrid)

Experience Requirements:

Generally requires eight (8) + years of relevant experience in e-commerce or digital marketing, preferably with regional (APAC) scope. Experience with influencer marketing and social commerce in APAC markets preferred.

Preferred Skills

• Strong analytical mindset with the ability to translate data into actionable insights

• Excellent stakeholder management and cross-functional collaboration skills

• Experience with influencer marketing and social commerce in APAC markets

• Ability to navigate cultural nuances and localize campaigns effectively across diverse markets

Education Requirements:

Bachelor’s degree in Marketing or equivalent professional experience required

Judgment/Reasoning Ability:  

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

#LI-LR1

Job's mission

As our Regional EHS Manager for Japan, you’ll be the driving force behind creating a safe, compliant, and proactive work environment across our local service operations. In this strategic role, you’ll lead health and safety programs that protect our people, ensure customer trust, and align with ASM’s global vision. You’ll work closely with regional leadership and global counterparts to ensure our safety standards stay ahead of evolving industry regulations and customer expectations.

What you will be working on

• Lead the execution and continuous improvement of ASM’s Health & Safety (H&S) programs across Japan’s Service region
• Serve as the main safety leader for the region, partnering with management, service teams, and customer sites to ensure safe work environments
• Ensure compliance with all applicable local/regional regulations, ASM policies, SEMI standards, and customer-specific safety procedures
• Provide strategic and tactical guidance on H&S matters to Japan Service Management and Global EHS leaders
• Serve as a subject matter expert to regional teams on safety-related issues and workplace risk mitigation
• Analyze safety data and metrics, identify trends, and implement action plans that drive performance and reduce risk
• Coordinate and enhance safety incident investigations, emergency response planning, and health case reporting
• Develop, maintain, and deliver safety training programs for service engineers and office personnel
• Build and maintain trusted relationships with customer EHS counterparts to align programs and ensure seamless compliance
• Organize and lead safety committee meetings, representing the voice of the service organization
• Contribute to global alignment by working with other regional Service Safety Managers to define and standardize H&S procedures and documentation
• Provide leadership and technical guidance to a local team of EHS Engineers
• Travel up to 50% within Japan to support service offices and customer fab sites

What we are looking for

• Bachelor’s or Master’s degree in Health & Safety Engineering, Industrial Engineering, Chemical Engineering, Chemistry, or a related field
• Minimum of 7 years of progressive H&S experience in high-tech industries such as semiconductor manufacturing, equipment service, or design
• Deep knowledge of ISO 45001 standards and Japanese regulatory frameworks
• Experience working in or supporting semiconductor fabs or high-containment facilities
• Strong verbal and written communication skills in English and Japanese
• Comfortable working in cleanroom environments and around hazardous materials and systems

What sets you apart

• Knowledge of the semiconductor equipment industry, especially CVD/EPI wafer processing equipment and service ergonomics standards
• Experience with industrial hygiene methods and standards applicable to semiconductor environments
• Excellent written and verbal communication skills for interacting with customers and internal teams
• Strong analytical skills and demonstrated ability to identify risks and solve complex problems
• Ability to influence and collaborate across diverse levels of an organization
• Adapts well to fast-paced environments with evolving priorities, strategy, and growth

The Workplace Site Manager is responsible for overseeing the daily operations, maintenance, and overall functionality of our Tokyo office, as well as supporting smaller service offices in the Asia-Pacific region. This role ensures a safe, efficient, and well-managed environment that supports business operations, employee productivity, and amplifies Okta’s mission, values, and culture. The Workplace Site Manager coordinates with vendors, manages facilities, and acts as the key point of contact for all site-related matters.

We seek a bilingual candidate, fluent in both Japanese and English language, who will champion Okta’s core values (Love our customers, Always secure. Always on., Build and own it, and Drive what's next) and add to our company culture.

The ideal candidate is customer service oriented, is able to build relationships with key stakeholders and executive leadership from diverse backgrounds and cultures, is able to curate and manage culture initiatives, has a good attention to detail and has budget management experience.
This is a full-time role based in our beautiful office in Shibuya, Tokyo, reporting into the Regional Senior Manager, APJ. While we offer dynamic workplace policies that enable our employees to work from anywhere, this role requires you to be in the office.

Key Responsibilities:
Site Operations Management

• Oversee day-to-day site operations and ensure offices are running smoothly
• Manage our lunch and snack program, in-office culture events, and all other programs
  and services as needed
• Monitor facility performance and address operational issues promptly
• Ensure compliance with company policies and local regulations
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required

Facilities & Maintenance

• Manage office maintenance/repair activities and building access
• Coordinate with landlords, contractors, service providers and vendors
• Conduct regular site inspections to ensure standards are met

Health, Safety & Compliance

• Ensure workplace health and safety standards are maintained
• Implement and monitor emergency preparedness procedures
• Conduct risk assessments and ensure compliance with legal requirements

Vendor & Contract Management

• Manage external vendors and contractors
• Monitor vendor performance and ensure service level agreements are met
• Control costs and ensure budget adherence

Workplace Experience

• Maintain a clean, safe and productive work environment
• Address employee concerns related to the workplace
• Support workplace initiatives and improvements
• Support visiting employees to our offices

Space & Resource Management

• Manage space allocation and utilization
• Oversee workplace resources, assets and supplies
• Support office moves, expansions, reconfigurations and/or decommissioning works
• Support our international team by assisting as a local point of contact for our realtors
  and/or landlords

Reporting & Administration

• Maintain records of maintenance, incidents, and compliance activities
• Prepare reports on site performance and operational metrics as needed
• Maintain and manage workplace budgets for your sites, including but not limited to
  forecasts, accruals, operational budgets etc.
• Support audits and inspections
• Work closely with the APJ and Global Operations Workplace team to drive visions,
  methods, and targets.
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required.

Preferred Qualifications & Skills

• A minimum of 3+ years of workplace/facilities management experience
• The position is expected to be in office 5 days per week, occasional exceptions for
  flexibility can be discussed
• Has strong management skills, and experience working with diverse cross-functional teams
• A proven ability to be a self-starter capable of driving results without significant supervision
• Exceptional organizational skills and financial acumen
• Strong ability to multi-task and has the ability to prioritize activities effectively while ensuring a high level of accuracy and attention to detail
• A background in Workplace Services focused on exceptional customer service and promoting a positive employee experience for employees, candidates, clients and vendors alike.
• Strong knowledge of systems and collaboration tools, including ServiceNow, GSuite, Slack, etc.
• Verbal and written communication skills in Japanese and English are required.

#LI-onsite

#P10721_3406304

The Opportunity

We are looking for an experienced Revenue Operations Manager to join our team in the Asia-Pacific and Japan (APJ) region. This is a critical role that serves as the strategic bridge between our operational initiatives and regional execution.

While this position acts as the primary operational partner for the APJ territory, it is not solely a regional support role. You will be a vital member of the Revenue Operations team, overseeing projects and initiatives, driving system enhancements, and serving as a subject matter expert on processes that impact the entire organization.

What You’ll Do

• Own APJ territory execution, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process. Serve as a subject matter expert for complex, high-value, and non-standard transactions.
• Serve as a primary execution and escalation partner for the Finance Global Capability Center (FGCC), providing guidance on complex scenarios and supporting consistent application of policy and process.
• Partner closely with Sales, Deal Desk, Finance, and related teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls.
• Support month-end and quarter-end close activities, including preparing, reviewing, improving, and troubleshooting reconciliations as required.
• Proactively identify discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows.
• Develop and analyze business performance reporting to ensure an accurate reflection of operational results, creating reports and dashboards that support planning and decision-making.
• Oversee and support multiple operational and process improvement initiatives, ensuring work is completed efficiently and aligned to expected outcomes.
• Work with Business Technology, and Finance Transformation teams to support system enhancements, including UAT participation, validation of changes, and issue resolution as needed.
• Support training and enablement efforts both within the team and cross-functionally on processes, complex scenarios, and operational best practices.
• Utilize automation and AI-enabled tools, where appropriate, to improve efficiency, accuracy, and scalability across Revenue Operations workflows.

Who You Are

You are a strong operational contributor with a solid understanding of end-to-end quote-to-cash processes and how upstream and downstream decisions impact outcomes.

You bring:

• Strategic curiosity and a practical approach to identifying issues and supporting continuous improvement.
• Operational strength, with experience working through complex processes, policies, and systems.
• Sound judgment when evaluating information, prioritizing work, and handling non-standard scenarios.
• Clear and effective communication skills, with the ability to work across teams and explain processes or decisions.
• Adaptability and comfort managing multiple priorities in a dynamic environment.
• A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done.

Qualifications

• 6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or a related role 
• Advanced knowledge of operations systems and tools such as Salesforce, CPQ, NetSuite, Tableau, or similar platforms preferred
• Ability to move fast, adapt, and thrive in a dynamic and fast changing environment
• Fluent in English and Japanese language 
  
  

#LI-Hybrid

#LI-YH1

The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese fluency to ensure our Japanese customers receive world-class support and strategic guidance. The position reports directly to the Director, Upmarket Customer Success in JAPAC (based in Sydney) and is a leader of leaders.

This is a senior leadership role requiring an individual who can build and scale high-performing teams, navigate complex customer relationships in the Japanese market, and drive strategic initiatives that impact customer outcomes and business growth. This position brings strategic oversight, team leadership, and operational excellence to our most important Japanese customer relationships.

In this role, you'll get to:

Team Leadership & Development:

• Lead, mentor, and develop a team of managers and some individual contributors across Upmarket and Scaled functions
• Build and scale teams to support a growing Japanese customer base and evolving business needs
• Establish performance metrics, goals, and development plans for team members
• Foster a culture of customer obsession and continuous improvement within the Japanese CS teams

Strategic Customer Success Management:

• Oversee customer success strategies for Japanese enterprise and mid-market accounts
• Drive customer retention, expansion, and advocacy initiatives across the Japanese market, owning and managing revenue for the team in Japan
• Analyze customer health metrics and develop action plans to improve customer outcomes
• Partner with Japanese customers on strategic initiatives and business transformation projects

Cross-Functional Collaboration:

• Work closely with Sales, Marketing, Support and Product teams to ensure a seamless customer experience
• Collaborate with global Customer Success leadership on best practices and strategic initiatives
• Partner with JAPAC leadership team on regional growth strategies and market expansion
• Coordinate with Product and Engineering teams on Japanese market requirements and feedback

Operational Excellence:

• Develop and refine processes for customer success operations in the Japanese market
• Analyze team performance metrics and drive continuous improvement initiatives
• Implement scalable solutions for customer onboarding, adoption, and expansion
• Support pricing and packaging decisions specific to the Japanese market

We are looking for people who:

• Have 7+ years of experience in customer success, account management, or related customer-facing roles
• Have 4+ years of people management experience, preferably leading Customer Success management teams (second-line management)
• Native-level Japanese fluency and business-level English proficiency
• Have demonstrated success building and scaling customer success programs
• Are comfortable managing complex customer relationships and high-value accounts
• Have strong analytical skills and experience with customer success metrics and KPIs
• Can work effectively in a fast-paced, high-growth SaaS environment
• Have experience with change management and driving organizational alignment
• Are comfortable operating across time zones and collaborating with global teams
• Have owned and managed a revenue number

What You'll Bring:

The ideal candidate will have a strong background in customer success leadership within a SaaS company, with specific experience managing teams and driving customer outcomes in the Japanese market. You should be comfortable operating in ambiguous situations, making strategic decisions, and driving results through team leadership and cross-functional collaboration.

This role offers the opportunity to directly impact HubSpot's growth in the Japanese market while building and leading a world-class customer success organization. You'll work closely with regional leadership, cross-functional teams, and our most important Japanese customers to ensure exceptional outcomes and continued business growth.

Language Requirements: Native or near-native fluency in Japanese is required. Strong English communication skills are also essential for collaboration with global teams.

Location: This role is based in our Tokyo or Singapore office with regular collaboration with JAPAC leadership in Sydney.

Seneca Federal Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Federal Solutions is seeking qualified Construction Surveillance Technicians (CSTs) to support secure construction projects for the U.S. Marine Corps and Department of Defense (DoD). CSTs will be responsible for overseeing and monitoring uncleared personnel on secure construction sites and ensuring compliance with Intelligence Community Directive (ICD) 705 standards. This position will support our work in 

Key Responsibilities:

• Monitor all uncleared personnel and construction activities on secure sites.
• Ensure compliance with ICD/ICS 705 and project-specific Construction Security Plans (CSP).
• Conduct and document daily inspections of construction work, materials, and personnel and produce reports with photographic evidence of work performed as well as weekly summaries.
• In coordination with local Facility Security Officer (FSO) and policies, support security access control measures and inspect all incoming materials.
• Report incidents, variances from plans, and suspicious activities to Site Security Manager (SSM) or Facility Security Officer (FSO).
• Attend project meetings and provide input regarding security-related activities.
• Follow site-specific procedures for opening/closing and safety compliance.

Required Qualifications:

• Must be a U.S. Citizen
• Active Top Secret Clearance with SCI eligibility.
• Minimum 5 years construction experience, with up to 2 years substituted by related security experience on SCIF or DoD-secure sites.
• Familiarity with all 16 standard divisions of construction.
• Completion of a 40-hour CST certification course from an accredited provider.
• Proficiency with digital documentation tools (e.g., iPad or Android tablet).
• Strong working knowledge of ICD/ICS 705 standards and SCIF construction protocols.
• Physically capable of standing, walking, bending, and kneeling for long durations.

Preferred Qualifications:

• Experience with TEMPEST, DoD Special Access Programs, and SCIF project environments.
• Knowledge of EM 385-1-1 and OSHA 29 CFR 1910/1926.
• Prior experience working on USMC installations or in overseas military environments.

Tools and Equipment:

Candidates must be capable of operating and maintaining digital documentation devices, conducting visual inspections with mirrors and flashlights, and managing radios, CCTV systems, and basic inspection tools as outlined in the PWS. All necessary personal protective equipment (PPE) must be worn and maintained in accordance with safety standards.

Work Schedule and Conditions:

• Standard 8-hour workdays, Monday through Friday (0730–1700), adjusted as necessary per site.
• Subject to federal holiday schedules and potential site-specific exceptions.
• Must be able to travel extensively and work in austere conditions.
• Compliance with Antiterrorism/Operations Security (AT/OPSEC) and base access requirements is mandatory.

Additional Requirements:

• Ability to obtain and maintain installation access credentials.
• Completion of AT Level I and other mandatory training prior to assignment.
• Non-disclosure agreements and compliance with HIPAA and PII protection are required.
• Familiarity with digital reporting systems and Microsoft Office Suite.

The Position

OPSWAT is seeking a Field Marketing Manager - Japan, to play a key role in supporting the planning, execution, and coordination of various marketing events in Japan. This position will report to the APJ Field Marketing Director.  You will work closely with the global marketing team, marketing operations, and brand/creative team. The ideal candidate is someone with a passion for marketing and events who is eager to gain hands-on experience in a fast-paced environment.

What you Will Be Doing

• Event Planning & Coordination: Assist in the planning and execution of in-person and virtual events, including trade shows, conferences, webinars, and product launches.
• Vendor Coordination: Liaise with vendors, suppliers, and venues to ensure timely delivery of services and materials.
• Marketing Support: Collaborate with the marketing team to create promotional materials, including event invitations, blog post copy, social media posts, and email campaigns.
• Logistics Management: Manage event logistics such as registration, attendee tracking, and on-site support.
• Budget Tracking: Assist in tracking event budgets, processing invoices, and ensuring cost-effective execution.
• Post-Event Analysis: Support the collection of feedback and data to evaluate event success and identify areas for improvement.
• Administrative Tasks: Handle administrative duties such as maintaining event calendars, preparing reports, and managing communication with stakeholders.

What We Need From You

• Education: Bachelor’s degree in Marketing, Communications, Event Management, or a related field.
• Experience: 2-5 years of experience in event coordination, marketing, or a related field
• Fluent in Japanese
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Creative problem-solving skills and attention to detail.
  • Familiarity with Jira, HubSpot, and Salesforce a plus.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Senior Manager, Quality Assurance Japan, supports the Head of Quality Assurance Japan and leads day to day QA operations to sustain product launch and commercial activities. Partnering with CMC Quality, QC, Technical Operations, and Supply Chain, the role ensures operations aligned with Japanese GMP and GQP—while considering related GDP guidelines, GCP, and PV requirements—and supports the establishment of the local QA support model and supply chain model, providing technical assistance as needed. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Under the direction of the Head of Quality Assurance Japan, lead day‑to‑day execution of QA activities and contribute to on‑time completion.  
2. Support compliance with internal policies, SOPs, industry standards (GMP/GQP/GDP), and PMDA/MHLW notifications and guidance; support inspection readiness, day‑of activities, and drafting post‑inspection responses. 
3. Perform batch disposition (product release) in accordance with Japanese GQP requirements and support communications with regulators on quality matters. 
4. Oversee domestic product testing and visual inspection results, and promptly report any manufacturing, quality control, or product quality issues identified during batch disposition activities to the General Marketing Compliance Officer, the Head of Quality Assurance Japan, and relevant stakeholders. 
5. Author, revise, and implement SOPs and quality documents; support operation and continuous improvement of the QMS in line with corporate standards. 
6. Collaborate with CMC QA, QC, Technical Operations, Regulatory Affairs, and Supply Chain to ensure a safe, uninterrupted, and effective supply of products that meets patient and regulatory expectations. 
7. Execute and drive quality processes such as change management, deviations/CAPA, product quality complaint investigations, and product recall activities in collaboration with Global Quality. 
8. Draft and manage Quality Technical Agreements and, ensure their effective implementation, including support for GxP audits and supplier quality oversight of contracted partners such as CMOs, contract testing laboratories, and distributors.  
9. Provide QA support for artwork management and facilitate Japanese–English communications between domestic partners and global technical team. 
10. Participate in external collaborations to stay current with domestic policies, practices, and regulatory guidance, and work with CMC Leads and Portfolio Management to support effective project planning and execution. Perform other duties as assigned, as needed. 

Requirements:

1. Bachelor’s degree (or equivalent qualification) in a scientific discipline such as Pharmacy, Biology, Chemistry, or Biochemistry. 
2. At least 7 years of experience in the pharmaceutical or medical device industry, including at least 5 years in a quality organization within a regulated industry. 
3. Experience in product lifecycle management, with an understanding of development through commercialization for small molecules, biologics, and advanced therapies (e.g., gene therapy and mRNA). 
4. In-depth understanding of Japanese GMP and GQP regulations, GDP guidelines, and PMDA/MHLW laws, ordinances, and notifications. 
5. Experience in negotiating and managing quality agreements, as well as vendor relationship and performance management. 
6. Excellent written and verbal communication skills in both Japanese and English, with strong interpersonal skills to collaborate effectively within cross functional teams. 
7. Proficiency in the use of risk assessment and root cause analysis (RCA) tools. 
8. Experience applying quality systems and requirements across preclinical, clinical, and commercial stages. 
9. Strong planning, organizational, and time management skills, with the ability to prioritize and execute multiple projects in a fast paced environment. 
10. Ability to travel domestically and internationally, including Ultragenyx offices in Japan and the United States and vendor sites, as required. 

#LI-CK1 #LI-Remote

Position Summary:

Senior Manager, Quality Assurance Japan は、Head of Quality Assurance Japan と共に日本における品質保証（QA）オペレーションを実務面から支え、製品上市・商業活動を支えるために必要なライセンス維持をサポートします。CMC Quality、QC、テクニカルオペレーション、サプライチェーンと連携し、グローバル（および国内）の GMP・GQPを中心とし、関連するGDPガイドライン、GCP、PVなどの要件との整合を考慮した運営を確保します。また、経営陣および Head of Quality Assurance Japan と協働して、国内の QA サポートモデルとサプライチェーンモデルを整え、必要に応じて技術的支援を提供します。 

Responsibilities:

1. 日本国内の品質保証（QA）業務について、Head of Quality Assurance Japanの指示のもと実務遂行を主導し、期限内の完遂に貢献します。 
2. 社内ポリシー・SOP、業界標準（GMP／GQP／GDP）、PMDA／MHALの法令通知やガイダンス への準拠を監督し、査察対応（事前準備、当日対応、照会事項・指摘事項への回答作成を含む）を担当し、当局とのコミュニケーションを支援します。 
3. 日本のGQP要件に基づき、ロット判定（Batch Disposition） を実施し、品質関連事項について規制当局とのコミュニケーションを支援します。 
4. 国内における製品試験結果・目視検査等を監督し、出荷判定関連業務で把握した製造・品質管理・製品品質に関する不具合 を総括製造販売責任者、Head of Quality Assurance Japan、及び関係責任者へ速やかに報告します。 
5. Ultragenyx Japan の SOP・品質文書 を作成・改訂・運用し、コーポレート基準／品質システム に準拠した運用と継続的改善を推進します。 
6. CMC QA／QC／テクニカルオペレーション／薬事／サプライチェーン と連携し、患者および当局の期待に応える 安全で途切れのない有効な製品供給 を確保します。 
7. グローバル Quality と連携し、変更管理、逸脱／CAPA、品質苦情調査、製品回収 などの品質プロセスを支援・推進します。 
8. 品質契約（Quality Agreements／Quality Technical Agreements） を策定・管理し、委託先（CMO、外部試験機関、物流業者等）への GxP 監査支援／サプライヤー品質 を含め、効果的な実行を確保します。 
9. アートワーク管理 について、品質観点からを必要に応じて支援し、国内委託組織とグローバル技術チームの日本語コミュニケーション を円滑にするサポートを提供します。 
10. 外部コラボレーション へ参加し国内政策・実務・最新ガイダンスを把握するとともに、CMC リード／ポートフォリオマネジメント と協働してプロジェクトの計画・実行・成果達成を推進します。必要に応じて その他の業務 を遂行します。 

Requirements:

1. 科学系分野の学士号（薬学・生物学・化学・生化学など）または同等の資格。 
2. 製薬／医療機器業界での実務経験 7年以上で、かつ規制産業の品質組織での経験 5年以上。 
3. 製品ライフサイクルマネジメントの経験（低分子・バイオ医薬・先端治療〔遺伝子治療、mRNA〕の開発～商業化への理解）。 
4. 日本のGMP／GQP規制、GDP ガイドライン、PMDA／MHLWの法令・通知への深い理解。 
5. 品質契約の交渉・管理、およびベンダー関係・パフォーマンス管理の経験。 
6. 日本語・英語の優れた口頭／文書コミュニケーション能力と、チームで円滑に協働できる対人スキル。 
7. リスクアセスメントおよび根本原因分析（RCA）ツールの活用に習熟していること。 
8. 前臨床・臨床・商業の各段階に応じた品質システム／要件の適用経験。 
9. 変化の速い環境で、複数プロジェクトの優先付けと遂行ができる計画力・組織力・タイムマネジメント能力。 
10. 必要に応じて、 国内外のUltragenyxオフィス（日本／米国）やベンダー施設へ出張できること。 

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Your Role

We’re seeking a Sr. Marketing Manager to join our growing global team based in Tokyo. In this role, you’ll own the end-to-end marketing strategy for Japan, driving brand awareness, pipeline, and revenue growth across SMB, Mid-Market, and Enterprise segments.

You’ll serve as the Sr. Marketing Manager for the Japan business, partnering closely with Sales leadership to localize and execute go-to-market strategies that accelerate growth in the region. 

This role reports to the RVP, Japan Sales and works in close alignment with Global Marketing leadership.

What you’ll do

• Own and execute the Japan marketing strategy, aligned with global priorities and localized for the Japanese market.
• Drive pipeline and revenue growth through a balanced mix of demand generation, brand, lifecycle, and field marketing initiatives.
• Lead the strategy and execution of onsite events, such as executive roundtables and large-scale conferences for 300+ attendees. You will define the creative theme, secure premier venues, curate high-impact content, and drive registration while maintaining a rigorous focus on ROI and post-event conversion.
• Drive competitive market intelligence by performing deep-dive analyses against key players in the industry. You will translate these insights into winning pricing and promotional strategies that differentiate Dialpad in the Japanese landscape.
• Oversee the planning, execution, and optimization of all customer acquisition campaigns across digital and offline channels, including SEM, Paid Social, Display, Online Video, CTV, Audio, Events, and Partnerships.
• Partner with Global Marketing to localize paid acquisition strategies, messaging, and creative for Japan.
• Build and scale Affiliate, CPL, and review site programs, ensuring strong performance and compliance with local market norms.
• Collaborate with Sales and Marketing Operations to design and execute ABM programs targeting strategic accounts.
• Partner with Global Web and SEO teams to manage Japan domains and optimize localized SEO and content strategies.
• Lead local brand-building efforts, including messaging, positioning, PR, and market awareness initiatives.
• Work cross-functionally with Product Marketing, Content, Creative, and Revenue teams to test messaging, refine positioning, and strengthen Dialpad’s presence in Japan.
• Own the Japan marketing budget, ensuring efficient allocation of spend to maximize ROI, pipeline contribution, and revenue impact.
• Set clear objectives, KPIs, and forecasts across channels; regularly report on performance and business impact to regional and global stakeholders.
• Manage external agencies, vendors, and partners as needed to support growth goals.
• Build, mentor, and develop a high-performing local marketing team as the business scales.

Skills you’ll bring

• 5+ years of experience in B2B marketing, including demand generation, growth, or regional marketing leadership roles.
• 2+ years of people leadership experience, with a track record of building and scaling teams preferred.
• Deep understanding of the Japan B2B market, buyer behavior, and go-to-market dynamics.
• Strong experience driving pipeline and revenue through integrated marketing programs.
• Hands-on experience with ABM strategies and platforms (e.g., 6sense, Demandbase).
• Proven success managing and scaling paid acquisition, Affiliate, CPL, and review site programs.
• Solid understanding of SEO and content localization, with demonstrated impact on pipeline or revenue growth.
• Experience partnering closely with Sales on outbound, nurture, and field marketing programs.
• Strong budget ownership and forecasting experience.
• Highly analytical, with the ability to translate data into insights and clear recommendations.
• Excellent communication and stakeholder-management skills, with comfort presenting to senior leadership.
• Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities.
• Business-level fluency in Japanese and English.

What You’ll Do

As Operations and Talent Manager, you will coordinate and oversee all administrative and operational duties in our Japan office. This position has dual reports to the Operations and HR team in region to ensure all business needs are appropriately met. To be successful in this role, the ideal candidate is well organized, has the ability to multi-task, is able to work in a fast-paced environment and is a team player who takes the initiative to resolve operational challenges and improve processes.

What you’ll be working on

• Oversee the day-to-day activities of the office as the main point of contact 
• Assist in all regulatory compliance matters, including but not limited to company/branches setup/deregistration, regulatory filings, licensing maintenance and renewals
• Provide direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and employee list
• Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed
• Manage office budget and coordinate with finance to ensure timely payment to vendors
• Collaborate with the building facilities team for office maintenance needs
• Provide first-level IT support to executive team and onsite staff
• Support operations safety management and policies and procedures
• Coordinate internal and external resources, and cultivate relationships with vendors
• Provide executive and administrative support and coordination as needed including managing calendar.
• Provide high-touch support to the staff throughout the workday, ensuring colleagues have the resources and a comfortable environment to do their best work.
• New Entity Setup: Assists in the preparation of any documents necessary for new company and branches setup
• Upkeep and maintain all business licenses and certificates necessary and assist in annual inspection with government agencies
• Liaise with regional contact to upkeep all company insurance information and renew company insurances before expiry date
• Work with team members to liaise with government officials in compliance with local regulations
• Office Lease Maintenance
• Act as the local point of contact for HR-related matters, coordinating between the Japan office and regional HR team
• Support recruitment processes, including coordinating interviews, communicating with candidates, and assisting with onboarding logistics
• Support day-to-day HR operations, including onboarding, offboarding, and employee documentation
• Coordinate with external vendors (e.g., payroll, benefits providers) to ensure smooth HR administration
• Ensure compliance with local labor requirements and maintain accurate, confidential employee records

Must Haves: 

• Bilingual spoken & written Japanese & English.
• 5+ years of office or operations management experience 
• Ability to operate effectively & efficiently in a fast-paced environment
• Must exhibit excellent attention to detail and good organizational skills
• Must be energetic, highly motivated and able to multi-task
• Must take ownership of tasks and be able to follow through independently
• A self-starter who provides white glove customer service.
• Must be an adaptable problem-solver with the curiosity to learn
• Excellent written, interpersonal and communication skills
• Advanced computer skills and experience using email tools and online platforms (Dropbox, Zoom)
• Proficiency in Microsoft Office, with aptitude to learn new software and systems
• Proficient in planning and executing operational initiatives

What You’ll Do

We’re looking for a Director, Business Development & Brand Management, Entertainment – Japan, to join our APAC Entertainment team. Reporting to the VP of Entertainment and the Head of Japan, you’ll develop and execute strategies to expand the business footprint of the Authentic Entertainment portfolio and ultimately deliver top-line revenue for the organization. You’ll be responsible for pitching, selling, negotiating, and driving new licensing and NIL deals to closure. If you’re a strategic thinker with an entrepreneurial spirit and a drive to win, we’d like to meet you.

What you’ll be working on

Generate Qualified Leads:

• Research the market to identify and establish contact with prospective new business partners in Japan that map to Entertainment brand portfolio and meet Authentic's partner qualifications.
• Secure new deals across entertainment properties, with a focus on brand licensing, endorsement, sponsorship and content business to maximize revenue for the organization.

 Build and Manage Sales Pipeline: 

• Continually drive prospects into leads through high-volume outbound sales activity.
• Utilize detailed discovery to learn about the prospect’s interests and capabilities. 
• Partner with Business Development leadership and Brand Marketing to develop pitch decks that clearly align the brand value proposition with the prospect’s interests and capabilities.  

Drive the Licensing Deal to Close:

• Work in partnership with Brand Management and Business Development Leadership teams to develop business plans and formulate deal proposals.  
• Lead and manage efficient and productive negotiations of deal terms, taking full ownership of the deal process. 
• Assemble detailed term sheets with concise business terms. Work closely with legal counsel to draft partnership agreements. 

 Sales Management:

• Track sales activity in CRM consistently and accurately. 
• Manage productive and goal-oriented deal processes. 
• Prepare accurate sales forecasts per ABG’s sales reporting process. 
• Prepare reports and presentations of sales performance as needed. 
• Responsible for quota attainment in assigned business pillar

Drive Brand Performance

• Engage, inspire and galvanize the organization around the brand vision, position and strategies so licensees are clear in bringing them to life in their areas of functional expertise
• Own, in collaboration with key internal partners, the vision, position, and architecture of your brands. Leverage all brand components to drive awareness, growth and financial performance
• Manage and coordinate brand activity across the various functions including brand manager, marketing, and other functions as needed
• Maintain brand integrity across product lines, advertising, and all other internal and external communication as it pertains to assigned brand/pillar
• Attend & assist with Brand Summits to communicate brand message to external partners

Manage licensee partner relations & Facilitate Effective Licensing Operations

• Consolidate and organize key business development tools and materials for licensees
• Partner closely with each licensing partner to understand respective business models and product development cycles to drive retail profitability
• Participate in brand strategy discussions and in setting a bulls-eye consumer target. Analyze consumer trends and information and help identify product categories to enter as future sources of growth
• Assist in overseeing the direction, implementation, execution and continuous improvement of the licensing processes

Must Haves:

• Has 8+ years’ experience in new business development in Entertainment, Media, Sports, Celebrity in Japan
• Has experience in full-cycle sales from lead generation through close as project manager role
• Is an accomplished communicator; you’re great on the phone, via email, and in-person
• Possess an eager demeanor with a fearless and professional drive to win; substantial cold calling and other forms of outreach are required
• Has a curious, research-oriented mindset
• Is a confident and successful negotiator, creatively developing new business ideas
• Has exceptional organization, attention management, and time management skills
• Has a bachelor’s degree; a legal background is helpful
• Must be willing and able to travel occasionally as the role requires

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Japanese and English, with strong communication skills to effectively convey complex information. Korean language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

Niantic Labs, creator of hit games including Pokémon GO, Monster Hunter Now, and Pikmin Bloom is seeking a Direct Marketing Manager to help shape the future of Monster Hunter Now by designing high quality game experiences that delight and engage our avid players. We’re a fast paced, multi-disciplinary team of game makers, software developers and creative professionals based in Tokyo, San Francisco, and Seattle. In this role, you will lead direct marketing from strategy through execution, streamlining lifecycle communications and driving player engagement, retention, and monetization; living up to the ambitious vision for Monster Hunter Now, helping merge the virtual with the real world and inspiring people to explore together!

Responsibilities 

• Craft messaging strategies that are deeply aligned with in-game progression, event rhythms, and other strategic initiatives
• Drive end to end user communication implementation from planning to copywriting, creative production, and release 
• Improve campaign performances through A/B testing, segmentation, and user survey insights
• Build trust and collaborate with Product, Live Operations, Product Marketing, Data Science, Community, and Design teams to align in-game progression, event rhythms, and overall messaging to direct communication
• Collaborate with Engineering teams to ideate, test, and release new in-game features designed to enhance or improve customer experiences for Direct Marketing channels
• Act as a driver of culture on the team, fostering learning, collaboration, player centricity, and excellence with an outcome oriented mindset
• Required in-office 3 days per week on Tuesday, Wednesday, and Thursday

Qualifications

• 5+ years experience in a hands-on lifecycle or growth marketing role, familiar with the standard methodologies of email, push notification, in-app message, and SMS channels, understanding lifecycle marketing and user journey optimization, preferably in the tech, gaming or mobile app industry
• Sound record of building and shaping the planning and execution of data driven marketing campaigns across communication channels including A/B experimentation.
• Experience in working closely with Product and Engineering team to set up attributes and triggered events based on user lifecycle management needs
• Solid HTML and debugging skills
• Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice
• Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including synchronous interactions with others
• Deep understanding and/or fandom of the Monster Hunter franchise

Please ensure that the résumé/CV you attach is written in English.

About the Role:

We’re looking for a motivated and strategic Business Development Representative (BDR) to play a key role in accelerating our growth. This role goes beyond traditional outreach - as an BDR, you will help shape and execute sales development strategies, improve processes, and collaborate closely with sales, marketing, and operations teams to drive pipeline and revenue.

As a BDR, you will be the first point of contact for potential customers. Your primary responsibility will be to identify, qualify, and nurture leads into opportunities for our Account Executives. You will leverage outbound prospecting, inbound lead follow-up, and effective communication to generate interest and move prospects through the sales funnel.

Location: Remote- Japan
Reports To: Sales Manager

What you'll do:

• Proactively research, identify, and engage prospective customers through calls, emails, social media, and networking.
• Qualify inbound and outbound leads based on defined criteria.
• Schedule discovery calls and product demos for the sales team.
• Maintain accurate lead and opportunity data in CRM (e.g., HubSpot, Salesforce).
• Collaborate with marketing to align outreach efforts with campaigns.
• Track, analyze, and report on lead generation metrics and conversion rates.
• Continuously refine outreach strategies based on market feedback.
  
  

What you bring:

• 2–5 years of sales, lead generation, or customer-facing experience (SaaS or technology sales preferred).
• Proficient in languages: Japanese and English, with 3rd Asian Language preference: Korean, Thai, and Vietnamese.
• Strong verbal and written communication skills.
• Resilient, proactive, and self-motivated with a “hunter” mindset.
• Ability to manage multiple prospects and priorities simultaneously.
• Comfortable working with CRM tools and prospecting platforms (e.g., LinkedIn Sales Navigator).
• Team player with a willingness to learn and adapt quickly.

Good to Have:

• Experience in a start-up or high-growth environment.
• Knowledge of authentication and Luxury resale industry
• Familiarity with outbound automation tools

What we offer:

• Market-competitive and pay equity-focused compensation structure
• Generous time away, including company holidays, paid time off, sick time, and more!
• Opportunity to be part of the diverse and growing team across Japan, US, India, Poland and Brazil.

We have had an incredible run so far and laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day.

Please apply if you want to be a part of a collaborative and dynamic team with a passion for working with high-end luxury brands and cutting-edge technology and want to be at the forefront of AI innovation.

Responsibilities

We are looking for an experienced Staff Forward Deployed Engineer to join our Forward Deployed Engineering team. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

In this role, you will also be responsible to:

• Architect and design intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop techniques enabling large language models (LLMs) to reliably author complex behaviors

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. 

• Work closely with clients to understand requirements and provide technical guidance.

• Tailor Workato AI solutions to meet specific client needs, ensuring optimal functionality and scalability.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. 

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks.

• Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices

• Create and deliver custom product demonstrations to support the sales and other internal teams.

• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base

• Prioritize and deliver outstanding customer service experience to Workato customers

• Play a key role right from the product ideations stage to the implementation stage.

• Support the product manager in creating the technical and design specifications

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education - Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• Total12+ years of relevant experience in the field of design, development and implementation.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations

• Knowledge of Implementing Integration projects is a must. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.

• 5+ years of experience, working with Integration Platform such as TIBCO, Dell Boomi, MuleSoft etc is a plus. Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure

• Strong working knowledge with APIs - RESTful, SOAP/XML. Sound knowledge of Data Structure - JSON. Sound knowledge of any RDBMS/NoSQL. 

• 2-3  years of coding experience (Java/Python/Ruby)

• Technical background or a good understanding of technology and industry trends, especially in the app integration space

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus

• Working knowledge on Microservices or API-based integration architecture, Event driven architecture, Process Automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2747)

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
• Dataiku platform architecture and deployment
• Platform operations and upgrades
• Best practices for platform usage
• Security, data management, and compute resources
• ML-Ops, monitoring, and scaling strategies
• Assist clients in integrating the product into their systems and troubleshoot technical challenges
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
• Capture client feedback and feature requests to inform the Product and Engineering teams
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing

What you'll need to be successful

• 7+ years of experience in a customer-facing technical role
• Native or bilingual proficiency in Japanese
• Fluent English communication 
• Strong communication and client relationship skills
• Experience supporting both pre- and post-sales engagements
• Proficiency in Linux system administration, including networking
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
• Hands-on experience with cloud platforms (AWS, Azure, GCP)
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
• Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

• Experience with Python
• Data-Science knowledge
• Basic knowledge of Java
• Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

• Initial call with a member of our Technical Recruiting team
• Video call with the TAM Hiring Manager
• Technical Assessment to show your skills (Home Test)
• Debrief of your Tech Assessment with TAM Team members
• Final Interview with the VP Field Engineering

#LI-AH1

#LI-JR1

An overview of this role

We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms & Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.

In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.

You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:

• Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels
• Own operational execution for the team and ensure it operates through operational excellence.
• Build capability across every team member through coaching, mentoring, and career development
• Drive automation and AI-assisted enhancements of repeatable and time consuming work.

What you’ll do

• Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.
• Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.
• Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.
• Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.
• Recommend and drive security-related technical and process improvements.
• Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.
• Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.
• Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.
• Prepare and deliver meaningful, actionable metrics to Product Security leadership.
• Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.

What you’ll bring

• Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&D organizations.
• Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.
• Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.
• Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s values and a track record of thriving in a highly collaborative, remote-first culture.
• Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.
• Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.
• Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.
• Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.
• Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.
• Nice to have: Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).

About the team

Application Security Engineers are part of our Security Platforms & Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.

The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.

An overview of this role

As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in Japan helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.

What you’ll do

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams in Japan to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

What you’ll bring

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the team

We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in Japan and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

THE COMPANY

AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and millions of tickets every year for 1600+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish Football Association to teams like the Los Angeles Kings, Vegas Golden Knights, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide, including US offices in Charlotte, Cleveland, Dallas, Denver, Tempe and Las Vegas and international offices in London, Melbourne, Stockholm, Berlin, Paris, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

Since our founding in 2011 and as part of Anschutz Entertainment Group (AEG Worldwide), we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

AXS is thrilled to be expanding its operations in our Tokyo office. This move comes as our company continues to grow its global footprint. In Japan, AXS Tickets functions as the operating company, while AXS Japan focuses on development and corporate functions.


THE ROLE

The Marketing Manager role in Japan is a key position, primarily responsible for B2C marketing execution across our websites. You will focus on utilizing key marketing channels effectively and efficiently to drive ticket sales, while also supporting consumer and client brand awareness. Working closely with the global marketing team and local stakeholders, you will monitor and update front-facing promotional areas and support B2B communications as needed.

You are highly organized and accustomed to working in a fast-paced team environment. You have a keen eye for detail and can work with speed and accuracy. Your presentation skills are excellent, and you have a good command of English and Japanese. You are proficient in photo editing, can multi-task effortlessly, and remain positive and calm under pressure. You easily build friendly rapport with colleagues, adapting your style to work with a variety of people. You thrive as part of a passionate, busy team who love what they do.

KEY ACCOUNTABILITIES:

　

• Email marketing rollout for all weekly B2C campaigns – including newsletters, solus mails and ad-hoc campaigns. Work at getting the best out of the Salesforce email tool
• Push engaging content across our social media channels – keeping the artist & AXS brands in mind
• Supporting B2B business development and branding with communication and campaign support
• Work on regular competitor analysis and feedback.
• Paid social media and Google Ad word campaigns
• Using analytical tools, build weekly and monthly reports on Looker for Senior Management, feeding back results and improvement plans.

MAIN RESPONSIBILITIES:

• Support marketing across AXS.com, including ability to edit images, text and links.
• Collaboration with the Client Services Team to ensure processes are maintained and to continuously work on improvements.
• Ensure that AXS.com copy meets SEO requirements. Ensure that copy on each page is edited to be concise, refreshed and focused on key work search improvement.
• Work closely with the venues and promoters ticketing teams to ensure that processes are maintained and reviewed regularly to improve usability. This includes occasional face to face client meetings.
• Sending of B2B communications and product updates with the sales team
• Updating AXS Tickets B2B Solutions website and updating company LinkedIn page
• Lead on all social media communications – growing followers and engagement
• Plan and execute paid performance advertising (social media & Google), in collaboration with the relevant team.
• Use of Salesforce ECRM platform and sending out emails to our database
• Work with Looker data reports to review work and improve best practice / revenue drive
• Continuous review of competitors and reporting
• Working with data from previous shows and campaigns to best target future sales
• Work cross-functionally with the rest of the AXS Tickets team and wider AXS global team
• Positively adapting to our company culture and living our core values
• Translations for global marketing / product needs from English to Japanese

QUALIFICATIONS:

• 5+ years of experience in marketing, content, or related roles
• Hands-on experience with social media, CMS, and website back-end management
• Basic proficiency in Photoshop; familiarity with Salesforce is a plus
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to build and maintain relationships with stakeholders at all levels
• Experience leading projects or small teams is preferred
• Strategic thinking and data-driven decision-making skills
• Japanese proficiency: JLPT N1 or native level

What’s in it for You?

• The opportunity to play an integral role in expanding our global footprint
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Location:
Hulic Aoyama 2nd Building, Shibuya
A 10-minute walk from Shibuya Station or a 5-minute walk from Omotesando Station

Established:
AXS Japan GK in 2020, AXS Tickets GK in 2025, AXS Group LLC established in 2011, AEG established in 1999

Number of Employees:
AXS Japan GK = 9, AXS Tickets GK 11, AXS Group, LLC globally = 550+ 

 To learn more about our culture and values, visit: https://solutions.axs.com/careers/

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

Responsibilities

Workato is looking for a Business Operations Manager to join our Japan team.
In this role, you will serve as both a strategic partner to the Head of Japan and a Sales Operations hub for the region. On one side, you will create executive-ready strategic content, managing execution of key priorities, and ensuring cross-functional alignment. On the other, you will own Sales Operations — from reporting and pricing facilitation to Salesforce administration and sales enablement. This is a high-impact, dual-function role that requires both strategic thinking and operational rigor.

In this role, you will also be responsible to:

Business Management
Executive Support & Strategy Execution

• Create high-quality strategic content — executive presentations, business reviews, and briefing documents — for leadership and global audiences.

Cross-Functional Coordination

• Support cross-functional initiatives across Sales, Marketing, Professional Services, and Customer Success to drive Japan-wide alignment.
• Lead business readiness activities for new product launches, GTM initiatives, and organizational changes.

Sales Operations
Reporting & Analytics

• Build and maintain reporting frameworks and dashboards to track pipeline health, team performance, and operational KPIs.
• Produce data-driven insights and actionable recommendations for weekly, monthly, and quarterly business reviews.
• Own QBR content creation — design and prepare high-quality materials for Japan leadership and global reporting.

Sales Enablement

• Support Sales Enablement activities including training materials, process documentation, and tool readiness.
• Drive standardization of sales processes and support onboarding programs to improve team-wide performance.
• Collaborate with global Enablement teams to localize and implement programs for the Japan market.

Pricing & Pricing Operations

• Facilitate Japan pricing decisions in collaboration with the global Pricing team and business leadership, ensuring alignment between market needs and pricing strategy.
• Prepare, maintain, and update Pricing Tools to ensure the sales team has accurate and current information for customer engagements.
• Support pricing escalation processes and provide analysis to inform local pricing decisions.

Sales Segmentation & Territory Support

• Support Sales Segmentation and Territory design exercises with data analysis and market insights.
• Provide segment-level analysis (customer characteristics, competitive landscape, growth potential) to inform resource allocation and GTM strategy.

Salesforce Administration (CRM)

• Manage Salesforce administration for Japan — including data quality management, user support, and report/dashboard creation.
• Drive Salesforce configuration and workflow improvements aligned with changes in the sales process.
• Partner with global RevOps/CRM teams to implement and localize system enhancements.

Requirements
Qualifications / Experience / Technical Skills

• 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field, preferably within a B2B SaaS or technology company.
• Hands-on experience in Sales Operations — covering at least one of: reporting/dashboards, pricing operations, or CRM administration.
• Proven track record of supporting senior leadership (GM, Country Head, or C-suite) in strategy execution and executive content creation.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable recommendations.
• Salesforce administration experience required; Salesforce Admin certification is a plus.
• Proficiency with BI and reporting tools (Sigma, Tableau, Looker, Google Sheets, Excel, etc.).
• Experience with business planning processes — annual planning, QBRs, OKR/KPI frameworks.
• Familiarity with sales enablement platforms is a plus.
• Fluency in both Japanese and English (written and spoken); ability to operate effectively in a bilingual, cross-cultural environment.
• Bachelor's degree in Business Administration, Economics, or a related field; MBA is a plus.

Soft Skills / Personal Characteristics

• Execution-focused ownership — drives multiple priorities in parallel through to completion without being directed.
• Analytical yet action-oriented — derives insight from data and converts it into practical recommendations quickly.
• Strong communicator — presents complex information clearly and concisely to both Japanese and global stakeholders at all levels.
• Collaborative & relationship-oriented — builds trust and consensus across teams and functions; navigates cross-cultural dynamics with ease.
• Proactive & adaptable — takes initiative and thrives in ambiguous, fast-moving environments.

職務内容

WorkatoはJapanチームに加わるBusiness Operations Managerを募集しています。

本ポジションでは、Head of Japanの戦略パートナーとして、また地域のSales Operationsハブとして、二つの役割を担います。一方では、経営幹部向けの戦略コンテンツの作成、重要優先事項の実行管理、クロスファンクショナルな連携を推進します。もう一方では、レポーティングや価格設定のサポートからSalesforce管理・セールスイネーブルメントに至るまで、Sales Operationsを一手に担います。本ポジションは、戦略的思考と運営上の厳密さの双方が求められる、インパクトの大きなデュアルファンクション職です。

ビジネスマネジメント
エグゼクティブサポート・戦略実行

• リーダーシップおよびグローバルの聴衆向けに、エグゼクティブプレゼンテーション・ビジネスレビュー・ブリーフィング資料など、高品質な戦略コンテンツを作成する。

クロスファンクショナルコーディネーション

• Sales・Marketing・Professional Services・Customer Successにまたがるクロスファンクショナルな取り組みを支援し、Japan全体のアライメントを推進する。
• 新製品ローンチ・GTMイニシアティブ・組織変更に向けたビジネスレディネス活動をリードする。

セールスオペレーションズ
レポーティング・アナリティクス

• パイプラインの健全性・チームパフォーマンス・オペレーショナルKPIを追跡するレポーティングフレームワークおよびダッシュボードを構築・維持する。
• 週次・月次・四半期ビジネスレビューに向けて、データドリブンなインサイトと実行可能な提言を提供する。
• QBRコンテンツの作成を担当し、Japanリーダーシップおよびグローバルレポーティング向けの高品質な資料を設計・準備する。

セールスイネーブルメント

• トレーニング資料・プロセスドキュメント・ツール整備など、セールスイネーブルメント活動を支援する。
• 営業プロセスの標準化を推進し、チーム全体のパフォーマンス向上を目的としたオンボーディングプログラムをサポートする。
• グローバルイネーブルメントチームと連携し、Japanマーケット向けにプログラムをローカライズ・実装する。

プライシング・プライシングオペレーション

• グローバルPricingチームおよびビジネスリーダーシップと連携し、市場ニーズと価格戦略のアライメントを確保しながら、Japanの価格決定を支援する。
• 営業チームが顧客対応において正確かつ最新の情報を活用できるよう、Pricing Toolsを準備・維持・更新する。
• 価格エスカレーションプロセスをサポートし、ローカルの価格決定に資する分析を提供する。

セールスセグメンテーション・テリトリーサポート

• データ分析および市場インサイトを活用し、Sales SegmentationおよびTerritoryデザインの取り組みを支援する。
• リソース配分とGTM戦略の検討に向けて、セグメント別分析（顧客特性・競合状況・成長ポテンシャル）を提供する。

Salesforce管理（CRM）

• Japan向けのSalesforce管理を担当し、データ品質管理・ユーザーサポート・レポート/ダッシュボードの作成を行う。
• 営業プロセスの変化に合わせたSalesforceの設定およびワークフロー改善を推進する。
• グローバルRevOps/CRMチームと連携し、システム強化のローカライズと実装を行う。

応募要件
資格・経験・技術スキル

• Sales Operations・Revenue Operations・Business Operations、または関連分野における5年以上の経験（B2B SaaSまたはテクノロジー企業での経験があれば尚可）。
• Sales Operationsの実務経験（レポーティング/ダッシュボード、プライシングオペレーション、CRM管理のいずれか一つ以上）。
• GM・Country Head・C-suiteなど上級リーダーシップの戦略実行およびエグゼクティブコンテンツ作成を支援した実績。
• 複雑なデータを解釈し、実行可能な提言に落とし込む高い分析力。
• Salesforce管理経験必須。Salesforce Admin認定資格があれば尚可。
• BIおよびレポーティングツール（Sigma・Tableau・Looker・Google Sheets・Excelなど）の利用経験。
• ビジネスプランニングプロセス（年次計画・QBR・OKR/KPIフレームワーク）の経験。
• セールスイネーブルメントプラットフォームの知識があれば尚可。
• 日本語・英語ともに高い流暢性（読み書き・会話）。バイリンガルかつクロスカルチャーな環境での業務遂行能力。
• ビジネス管理・経済学または関連分野の学士号。MBAがあれば尚可。

ソフトスキル

• 実行力と当事者意識 — 指示を待たず、複数の優先事項を並行して最後まで推進できる。
• 分析力と行動力の両立 — データからインサイトを導き、実践的な提言に素早く変換できる。
• 高いコミュニケーション能力 — 複雑な情報を日本・グローバル双方のあらゆるレベルのステークホルダーに対して、明確かつ簡潔に伝えられる。
• 協調性と関係構築力 — チームや部門横断的に信頼とコンセンサスを築き、クロスカルチャーなダイナミクスをスムーズに乗りこなせる。
• プロアクティブさと適応力 — 自ら主体的に行動し、曖昧でスピーディーな環境においても力を発揮できる。

(REQ ID: 2670)

Who you'll work with

You will join one of our office in Tokyo to work in teams and directly interact with our partners, providers, and venues.

In this role, you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

Employees are expected to be in the office Monday to Thursday with possibility to work from home on Fridays.

What you'll do

As a Strategic Team Lead, you will work to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale these events to all our other markets.

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Build and manage the team of project managers in Japan for Strategic Projects, i.e. large-scale projects in partnership / co-production with key entertainment players (e.g. Netflix, WB, etc.)
• Develop and maintain a very high level of relationship with C-level executives from major entertainment companies
• Ensure individual team members are effective in achieving their quality and revenue goals on a quarterly basis, by overseeing their work and performance on a regular basis
• Grow revenue from events by ensuring maximum sales performance, customer excellence, and operational quality while managing budgets and on-site teams
• Scale our experiences to other cities (opportunity for travel)
• Negotiate and close business deals with partners
• Execute detailed analysis of business opportunities and processes
• Pitch projects to major entertainment companies
• Manage internal teams involved in the project
• Represent Fever at local events and with local PR

Qualifications

• Project management / startup or consulting background (6y+ experience)
• MBA from top tier school is a plus
• Strong analytical and organizational skills with team management experience
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit
• Experience managing complex projects
• Strong verbal and written communication skills; and relationships management skills focused on C-level people
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner
• Advanced commercial acumen
• Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally
• Native/Fluent English + Japanese. Other languages are a plus
• This is not a position for an event production background

What you'll get

All job positions at Fever in Japan include the following perks:

• Reimbursed travel pass
• 40% discount on all Fever events and experiences
• Possible travel across our markets
• Responsibility from day one and professional and personal growth
• Quarterly team-building events
• Modern offices in the city centre

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 45 min video call with your future manager
• A 45 min business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

ロケットナウ（Rocket Now）について

ロケットナウは、送料とサービス料が無料のフードデリバリーサービスです。和食、洋食、ヘルシー志向の料理など多彩なジャンルの料理から、デザートやドリンクまで迅速かつお得にお楽しみいただけます。サービスは、北海道、東北（仙台）、関東（東京・神奈川・埼玉・千葉）、中部（愛知・静岡）、関西（大阪・京都・兵庫）、広島、九州（福岡）を中心に展開中です。 ロケットナウアプリは、グローバルマーケットインテリジェンス企業の「センサータワー（Sensor Tower）」が主催する「Sensor Tower APAC Awards 2025」にて、「2025年に世界でローンチされた飲食店注文・フードデリバリーアプリ部門」で「世界最多ダウンロード数を記録」したアプリに認定されました。また、『Best App Award 2025』において、カテゴリ別部門ショッピングカテゴリ優秀賞を受賞。iOS／Androidの両アプリストアのダウンロード数は、フードデリバリーアプリ部門9カ月連続1位を獲得しました*1。アプリはサービス開始*2から15カ月で500万ダウンロードを突破するなど成長を続けています。 ＊1 2025年7〜2026年3月 iOS、Android 統合ベース ＊2 2025年3月30日 サービスリリース時点 （出所：Global Market Intelligence: Sensor Tower）

CP One Japanについて

CP One Japan合同会社は、NYSE（ニューヨーク証券取引所）に上場しているFortune 150のテクノロジー企業Coupang, Inc.（NYSE: CPNG）の日本法人です。CP One Japanは、日本国内で「ロケットナウ（Rocket Now）」ブランドのフードデリバリーサービスを運営しており、Coupangの技術力と革新的な物流ソリューションを生かして、迅速で信頼性の高い顧客志向のフードデリバリーサービスを日本の消費者に提供することに尽力しています。

募集職種

主な業務内容

応募資格

基本資格

歓迎資格

採用プロセス

書類選考 → 電話／Zoom面接 → オンサイト（またはオンライン）面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。

勤務条件

• 雇用形態：正社員
• 試用期間：あり（期間・条件は別途通知）
• 契約期間：該当する場合は、契約期間を別途ご案内いたします。
• その他の詳細：ご応募後、別途ご案内いたします。

留意事項

• 本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。
• 応募プロセスにおいて虚偽の情報が提出された場合、Coupangは採用内定を取り消す権利を有します。
• 法令に基づき、雇用保護の対象となる方（例：退役軍人給付受給者、障がい者等）には、優先的な選考を行う場合があります。
• 入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。
• 応募後の詳細は、メールまたは面接時に別途ご案内いたします。

プライバシー通知

ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします： https://www.coupang.jobs/jp/privacy-policy/

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager / Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

Job Specification

Title: Media Planning Manager

Discipline: Media Planning

Agency: EssenceMediacom Japan

About EssenceMediacom

EssenceMediacom is WPP Media's largest and most integrated agency, combining data, technology, and creative media expertise to deliver full-funnel outcomes for global and local clients. In Japan, we operate across biddable media, programmatic, and direct buy channels—serving clients across brand building, performance, and everything in between.

About the Role

The Media Planning Manager is a central planning role within the EssenceMediacom Japan team, sitting on a premium global brand account. The client operates across a full-funnel media objective—from upper-funnel brand awareness through to lower-funnel conversion—requiring a planner who can connect strategy to execution across both biddable and non-biddable channels.

This role goes beyond digital activation. You will be the primary planning contact for the account, responsible for translating brand strategy into integrated media plans spanning Paid Search, Paid Social, Programmatic Display and Video, as well as direct buy placements including DOOH, OOH, and premium DSP partnerships. You will own vendor and platform relationships, manage integrated reporting, and advise the client on media investment decisions.

What You'll Do

Full-Funnel Media Planning

• Lead development of integrated media plans across upper, mid, and lower funnel objectives
• Translate brand briefs and seasonal campaign objectives into channel-level strategies with clear KPIs and budget allocations
• Build and maintain media flowcharts, budget trackers, and authorization documents for all campaigns
• Using AI & internal tools to ensure plans are grounded in audience insights, competitive intelligence, and category context
• Collaborate with the activation team to ensure biddable plans are executed to spec and aligned with broader campaign goals
• Own vendor and media owner relationships for all direct buy placements including DOOH, OOH, premium publishers, and local DSP partners
• Lead media owner briefings, negotiate placements and value-adds, and manage IO and contract workflows
• Evaluate and onboard new direct buy platforms or partnerships relevant to the client's audience and seasonal needs

Client Management & Collaboration

• Serve as the primary planning contact for the client team—managing day-to-day communication on media planning, approvals, and campaign status
• Present media plans, performance reviews, and strategic recommendations clearly and confidently
• Work cross-functionally with creative, strategy, analytics, and ad operations teams to ensure seamless campaign delivery
• Develop post-campaign analyses with clear learnings and actionable recommendations for future activity
• Contribute to QBRs, annual planning, and budget scenario exercises

What We're Looking For

• 4–6+ years of media planning experience within an integrated media agency
• Direct experience managing or coordinating non-digital channels: DOOH, OOH, premium programmatic deals, or direct publisher partnerships
• Proven ability to manage media budgets, produce media plans, and own planning output end-to-end
• Strong client-facing communication skills—comfortable presenting to brand and marketing managers
• Analytical mindset: able to read performance data across channels and translate into clear business recommendations
• Strong project management discipline—able to manage multiple campaign workstreams simultaneously
• Fluent in Japanese and English (written and spoken)

What You Can Expect from EssenceMediacom

EssenceMediacom Japan operates at the intersection of data, media, and creative. You will work on a high-profile international brand with genuine full-funnel complexity—not a siloed performance or brand role. You will have direct client exposure, cross-channel planning ownership, and the opportunity to make a real impact on how a global brand shows up in the Japanese market.

We are committed to building an inclusive and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, national origin, or any other protected status.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

About the Role: 

Responsibilities: 

Customer and Technical Leadership 

• Act as the senior technical authority for Dragos in Japan across the full customer journey.
• Lead and execute complex pre-sales engagements, including architecture design, deployment scoping, and technical win strategies.
• Design, deliver, and troubleshoot proof-of-concept deployments in customer environments.
• Provide deep technical guidance during post-sales phases to ensure successful adoption and operationalization of the Dragos Platform.
• Support customers through complex OT environments, integrating Dragos into broader security and operational ecosystems.

Partner and Ecosystem Ownership 

• Own and manage Dragos’ strategic technical relationships with Macnica and key technology partners such as Microsoft and Omron.
• Act as the senior technical counterpart for partner solutioning, joint value propositions, and customer engagements.
• Enable and uplift partner technical capability through structured enablement, joint workshops, and field engagement.
• Represent Dragos as a credible, senior technical leader within the Japanese OT and industrial cybersecurity ecosystem. 

Evangelism and Market Development

• Evangelize Dragos’ mission, platform, and OT cybersecurity thought leadership across the Japanese market.
• Deliver presentations, keynotes, and technical sessions at conferences, industry events, webinars, and executive briefings.
• Collaborate with marketing, sales, and global CX teams to localize messaging and positioning for the Japanese market.
• Provide market intelligence and customer feedback to global product, strategy, and engineering teams. 

Internal Leadership and Influence 

• Act as a trusted technical advisor to the Japan Country Manager and broader APAC leadership.
• Operate as an extension of global CX, Product, and Engineering teams within Japan.
• Influence internal strategy by providing on-the-ground insight into customer needs, partner dynamics, and market trends.
• Help shape scalable engagement models for Japan as the region matures and expands.

Qualifications: 

• Extensive experience in OT/ICS cybersecurity, with a strong background in industrial environments such as energy, manufacturing, critical infrastructure, or utilities. 
• Proven success in senior pre-sales or advisory roles supporting complex, high-stakes customer engagements.
• Deep understanding of ICS/OT architectures, protocols, Purdue model, and adversary tradecraft.
• Strong hands-on technical capability, including network analysis, Linux-based tooling, and troubleshooting complex deployments.  
• Demonstrated ability to independently run proof-of-concepts and complex solution designs.  
• Experience working with strategic technology partners and distributors, within the Japanese market.  
• Exceptional communication and presentation skills, with the ability to engage practitioners, executives, and partners. 
• Comfortable with operating independently with minimal local support in an emerging market. 
• Fluency in Japanese and professional proficiency in English are essential. 

Compensation: 

• OTE: up to ¥ 30,000,000

• Competitive Equity Package  

• Comprehensive Benefits Plan 

#LI-JF1 #LI-REMOTE   

#LI-NH1 #LI-REMOTE 

About Rocket Now

Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,　Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Purpose

What You Will Do 

• Active Media Pitching: Lead proactive media engagement including visits to editorial departments at major dailies and specialized consumer/tech trade press.
• Relationship Maintenance: Build and sustain relationships with influential reporters, editors, and freelance writers.

• Localization: Don’t just translate; customize global messaging into culturally resonant Japanese narratives that appeals to local consumer sensibilities.
• Press Kit Mastery: Develop high-quality Japanese press kits, including "Fact Sheets," "Backgrounders," and localized high-res visual assets for broadcast media.
• Event Logistics: Manage the end-to-end execution of press conferences and on-site meetings with media and stakeholders.

• Morning Report Execution: Oversee daily media clipping and sentiment analysis 
• Rapid Response: Draft immediate "Official Statements" and "Q&A" documents for delivery to media when needed.

• Storytelling: Work cross functionally to find and develop stories around the Rocket Now ecosystem. 
• Agency Direction: Provide daily, granular direction to PR agencies to ensure they are meeting KPIs for media coverage and key message penetration.

Basic Qualifications

• 10+ years of hands-on PR experience in the Japanese market, specifically within online food delivery, last-mile logistics, or general e-commerce.
• Proven Media Experience: Demonstrated success in organizing and executing large-scale press conferences in Japan.
• English Proficiency: Strong business English for reporting to global headquarters and interpreting global brand guidelines.
• Writing Precision: Ability to write a variety of communications assets including press releases and company overviews

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now

 Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Job Description

Role Overview

The Merchant Strategy Manager plays a core role in shaping Coupang’s merchant-side strategy. This role is responsible for developing analytical frameworks, measurement methodologies, and algorithms that define how the business evaluates merchant selection, coverage, pricing, and expansion.

Working closely with Analytics, Product, Operations, and Sales, this role focuses on turning large, complex datasets into repeatable insights, metrics, and decision tools that directly support business growth. The scope is highly strategic, with ownership over initiatives that influence both what the business prioritizes and how success is measured.

Key Responsibilities

Strategy & Business-Critical Initiatives

• Support and drive merchant-side initiatives that are critical to near- and mid-term business growth
• Help define the strategic roadmap for how merchant data, insights, and metrics are used across the organization
• Translate high-level business questions into structured analytical and measurement frameworks

Measurement, KPIs & Analytics Frameworks

• Own the design and evolution of merchant-related KPIs, ensuring metrics are:
• customer- and outcome-oriented
• analytically sound
• actionable for cross-functional teams
• Partner with Analytics to build scalable measurement frameworks that continuously generate new insights, rather than one-off analyses
• Define diagnostic metrics and leading indicators to explain why performance is changing, not just what is changing
• Ensure consistency and clarity in how merchant performance is measured across teams and forums

Algorithms & Insight Generation

• Develop algorithms and rule-based models to solve concrete business problems (e.g., identifying ghost stores, classifying merchant types, detecting inefficiencies in selection, pricing, or coverage)
• Own the end-to-end lifecycle of analyses: problem framing, methodology design, validation, and communication
• Proactively surface insights that influence strategic decisions in a fast-moving environment

Cross-functional Collaboration & Execution

• Work closely with Analytics, Product, Operations, and Sales to ensure strategy and measurement translate into execution
• Act as a thought partner to cross-functional leaders by pressure-testing assumptions and proposing data-backed alternatives
• Support alignment across teams by providing a shared analytical and measurement language

Qualifications

Required

• Experience in strategy, analytics, consulting, bizops, or data-driven roles
• Strong analytical skillset; able to work independently with large datasets (SQL proficiency required)
• Experience designing KPIs, metrics, or measurement frameworks for complex business problems
• Ability to structure ambiguous questions and build practical, scalable solutions
• Strong communication skills in a fast-paced, cross-functional environment
• Business level English

Preferred

• Experience in marketplaces, e-commerce, food delivery, or platform businesses
• Background in management consulting, corporate strategy, or advanced analytics
• Familiarity with experimentation, optimization problems, or applied data science concepts
• Comfort operating in fast-paced, ambiguous environments with evolving priorities

What Success Looks Like

• Merchant strategy decisions are driven by clear, well-defined KPIs and analytical frameworks
• Metrics are trusted, consistently used, and clearly tied to business outcomes
• New insights are generated proactively and at speed as the business evolves
• Leadership and cross-functional teams share a common understanding of merchant performance

Why This Role

• Ownership over high-impact, business-critical strategy and measurement problems
• Opportunity to define how success is measured, not just reported
• Close partnership with senior leadership and core execution teams

About Rocket Now

Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,　Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Purpose

What You Will Do 

• Active Media Pitching: Lead proactive media engagement including visits to editorial departments at major dailies and specialized consumer/tech trade press.
• Relationship Maintenance: Build and sustain relationships with influential reporters, editors, and freelance writers.

• Localization: Don’t just translate; customize global messaging into culturally resonant Japanese narratives that appeals to local consumer sensibilities.
• Press Kit Mastery: Develop high-quality Japanese press kits, including "Fact Sheets," "Backgrounders," and localized high-res visual assets for broadcast media.
• Event Logistics: Manage the end-to-end execution of press conferences and on-site meetings with media and stakeholders.

• Morning Report Execution: Oversee daily media clipping and sentiment analysis 
• Rapid Response: Draft immediate "Official Statements" and "Q&A" documents for delivery to media when needed.

• Storytelling: Work cross functionally to find and develop stories around the Rocket Now ecosystem. 
• Agency Direction: Provide daily, granular direction to PR agencies to ensure they are meeting KPIs for media coverage and key message penetration.

Basic Qualifications

• 10+ years of hands-on PR experience in the Japanese market, specifically within online food delivery, last-mile logistics, or general e-commerce.
• Proven Media Experience: Demonstrated success in organizing and executing large-scale press conferences in Japan.
• English Proficiency: Strong business English for reporting to global headquarters and interpreting global brand guidelines.
• Writing Precision: Ability to write a variety of communications assets including press releases and company overviews

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Description

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview
 

Rocket Now is seeking a highly experienced and results-driven Staff IT Operations Engineer to join our global Corporate IT team. This role will oversee critical end-user support functions, IT infrastructure operations, and process automation across domestic and international locations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting Coupang's rapid growth.

Key Responsibilities:

• Lead and continuously improve IT services and endpoint operations.

• Analyze and automate high-volume service tickets for greater efficiency.

• Provide hands-on support for IT devices, infrastructure, and networking.

• Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors.

• Manage the full lifecycle of IT assets with regular reporting.

• Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization.

• Maintain IT asset Lifecyle policy and process for Coupang IT assets and report to IT leadership regularly.

• Collaborate with business stakeholders to align IT operations with business needs.

• Support IT change management and global IT project implementations.

Minimum Qualifications

• 5-10 + years of relevant IT operations experience in a fast paced environment 

• Strong proficiency in endpoint management, network troubleshooting, and IT asset management.

• Excellent interpersonal and communication skills.

• Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions.

• Experience with enterprise ticketing tools (e.g., ServiceNow).

• Be able to speak both English and Japanese on a business level. 

Preferred Qualifications

• ITIL or PMP certification.

• Experience supporting large-scale user environments.

• Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management).

• Proven ability to lead process improvements and service automation initiatives.

Company Introduction  

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

Rocket Now (CP One Japan) is looking for an experienced Senior Product Manager for Japan Market Product.

This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.

As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features.

What You Will Do 

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Rocket Now customer’s shopping experience.
• Have a deep understanding of the Customer and provide the Voice of the Customer
• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
• Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience
• Inspire the team with the product vision and work cross-functionally to bring the product to life
• Work with business stakeholders to drive growth of our Customer, Store, and Courier bases
• Build a best-in-class shopping and logistics experience for the mobile app and website

Requirements

• Business level Japanese and English communication proficiency
• 5~10+ years of experience in product management, including developing, delivering and executing on a strong product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage multiple projects
• Sound business judgment and proven ability to effectively communicate and influence others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Niantic (now Scopely), the creator of hit games including Pokémon GO, Pikmin Bloom, Monster Hunter Now, and  is seeking a General Manager to lead the Monster Hunter Now franchise.  You will lead a talented, fast paced, multi-disciplinary team of game makers based in Tokyo, with supporting team members in San Francisco, Culver City and Seattle. You will be responsible for driving the end to end game vision, franchise strategy, and ultimately business results.  Your role will be central in living up to the ambitious vision for Monster Hunter Now, inspiring millions of players to get out, go hunt, and grow stronger together. 

Responsibilities

• Manage the game leadership team, developing leaders across disciplines including Design, Product, Production, and Engineering 
• Build a franchise strategy that delivers strong business results across a multi-year time horizon
• Drive rigor across the product development process, actively engaging in the roadmap, production pipeline, and live ops calendar development
• Proactively drive the adoption of AI to accelerate productivity, leading from the front by building and utilizing on a daily basis
• Participate in Product Reviews, providing feedback and coaching to ensure excellent, mission aligned product design for all features
• Take accountability for driving KPI impact via a well executed Product, Live Ops and Data strategy  
• Drive market analysis, user research, and knowledge sharing across the team to drive more effective decision making
• Build a strong, collaborative relationship with IP holders, ensuring brand integrity and generating concepts (both in game and marketing) that resonate with fans
• Develop a deeply integrated audience strategy working across both Product and Marketing to drive player growth
• Represent the Monster Hunter Now team and franchise in executive forums with leadership from across Niantic and Scopely
• Craft and execute a thoughtful AI strategy to augment the performance of both the team and the game using forward looking technology
• Collaborate with cross-functional team members and stakeholders, including regular and reliable attendance and leadership of key meetings
• Act as a driver of culture on the team, fostering learning, collaboration, player centricity, and excellence with an outcome oriented mindset
• Required in-office 3 days per week on Tuesday, Wednesday, and Thursday

Qualifications

• 10+ years leadership experience in free to play gaming, with hands on experience in Product, Design and/or Production
• Track record of operating and scaling successful free to play mobile games post-launch
• Experience managing roadmaps and shipping KPI impacting features
• Deep understanding of content development and live operations in midcore games
• Management experience across creative and analytical disciplines including Product, Design, Live Operations and Production
• Expertise with analyzing and interpreting data to make data informed decisions
• Excellent verbal and written communication in both English and Japanese
• Comfort partnering with and influencing executive stakeholders across time zones and geographies
• Ability to manage, coach, and lead by example to develop team members
• Flexibility in a demanding team environment
• Passion for video games; an avid gamer with a proven understanding of mobile games
• Have worked in a leadership role on a high profile game with a significant amount of daily active users
• Ability to work in a fast-paced hybrid environment and handle stress appropriately and ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice
• Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including asynchronous interactions with others
• Belief in the value of bringing people together through games to explore in the real world 
• Based in, or able to relocate and work in Japan

Plus If...!

• Deep understanding and/or fandom of the Monster Hunter franchise
• Familiarity as a player with Monster Hunter Now, Pikmin Bloom, and/or Pokemon Go
• Experience, interest, and excitement around AR/location based games or features

Role Overview

The People Business Partner is an individual contributor role responsible for executing people-related processes, programs, and local compliance activities in Japan with a high degree of reliability and judgment. Based in Tokyo, this role reports to the Principal People Business Partner (US) and partners closely with People Business Partners, Recruiting, People Operations, Tokyo office leadership, and external partners to support employees and managers across the employee lifecycle.

The role operates with limited day-to-day supervision, manages both routine and non-routine work, and is expected to identify issues, make recommendations, and continuously improve execution within established frameworks. This role plays a key part in enabling a compliant, safe, and engaging work environment in the Tokyo office while aligning with global people programs.

Key Responsibilities

Employee & Manager Support

• Support employees and managers across the employee lifecycle by providing guidance, clarity, and timely execution of people processes.
• Act as a first point of contact for employee and manager inquiries related to people processes, programs, and local practices, escalating complex issues to the Principal People Business Partner as appropriate.
• Support managers and employees on employee relations matters by providing guidance on process and next steps. Assist with documentation, fact gathering, and coordination for employee relations cases.
• Provide guidance and coaching to managers and employees regarding performance management, including navigating potential resolutions, which involves facilitating the performance improvement process.
• Identifies and escalates issues related to team morale and team dynamics, provides guidance and coaching to managers and employees on a positive and productive workplace. 
• Maintain confidentiality and professionalism in handling sensitive employee matters.

People Process Execution & Ownership

• Execute people-related processes in Workday, including organizational changes such as restructures, reporting line updates, and headcount adjustments, in coordination with People Business Partners and People Operations.
• Own assigned process areas end-to-end, ensuring accuracy, compliance, and timely execution. Identify risks, resolve issues, and recommend improvements to workflows and execution.
• Support business onboarding by coordinating role readiness, stakeholder alignment, and early-stage support to enable effective new-hire ramp and performance.

People Program Delivery

• Support execution of people programs, including engagement surveys and performance cycles.
• Manage timelines, communications, and operational readiness to ensure smooth delivery.
• Support follow-through on program outcomes and action planning with PBPs and business leaders.

Recruiting Support

• Partner with the US-based and Tokyo-based Recruiting team to facilitate the Tokyo hiring process, ensuring compliance with local Japanese labor laws and company policies.
• Plan and execute local employer branding initiatives including exposure to the external media and management of local version of corp site by working with Comms and Recruiting team. 
• Coordinate the local execution of the offer process and employee referral program and ensure timely communication with local employees, collaborating with the Recruiting team for administrative support.
• Act as the local People team resource for the US and Tokyo Recruiting team, and candidates on specific Tokyo-based compensation, benefits, and local work practices, escalating complex questions to PBPs or People Operations as needed.

Regional Collaboration & Employee Engagement

• Collaborate closely with Tokyo office leadership to support local people programs and employee engagement initiatives such as offsites, events, and team-building initiatives, aligned with company culture and global people programs.
• Support the local rollout of global initiatives and share feedback and insights with PBPs and Organizational Effectiveness team.
• Support regional DEI communities and initiatives by working with ERG Leads and DEI team.

Compliance & Labor Administration

• Support employment compliance in Japan by preparing and submitting required regulatory documents in partnership with Employment Counsel and external legal advisors.
• Track employee working hours and report to relevant stakeholders as required.
• Make sure dispatched workers and contractors programs are compliant with local law and Scopely policies by working with Legal and People Operations team.
• Respond to inquiries from government agencies via phone or written correspondence. Support applications and reporting to labor and health authorities as required.

Health & Safety

• Coordinate Industrial Doctor program management, including arranging ad-hoc medical interviews with employees.
• Manage the annual health check process and related policies. Track health check progress and submit required reports to government authorities.
• Review health check results and coordinate follow-ups with employees and managers based on Industrial Doctor recommendations.
• Organize and operate the annual Stress Check survey and follow-up processes with external vendors (e.g., ELIXIA).
• Maintain a healthy and safe work environment, including workplace appraisals.
• Support operation of the statutory monthly Health & Safety Committee.
• Coordinate on-site flu shot programs for the Tokyo office.

Qualifications

• 5+ years of experience in people programs, HR operations, people analytics, program management, or a related role.
• Hands-on experience supporting people processes and programs across the employee lifecycle.
• Experience working with HR systems (e.g., Workday or similar) and managing data with a high level of accuracy and attention to detail.
• Strong program coordination skills, including managing timelines, dependencies, and stakeholder communications.
• Ability and curiosity to champion the responsible adoption of AI and automation within People practices to improve scalability, reduce administrative burden, and enable more strategic impact.
• Ability to work independently on routine and non-routine tasks with limited day-to-day supervision.
• Strong interpersonal skills with the ability to build trust and credibility with employees and managers.
• Knowledge of Japan labor law and statutory requirements, including employment contracts, working hours, and leave policies.
• Ability to apply sound judgment, handle sensitive matters with discretion, and escalate appropriately.
• Comfort working cross-functionally and across time zones.
• Business-level proficiency in both English and Japanese, with the ability to communicate effectively in written and verbal contexts.
• Ability to work in the office 3 days a week on Tue, Wed, and Thu, and commit to a positive and collaborative work environment.
• 5-10% of travel including international travels to the US and Spain.

Plus If…

• Experience supporting performance management cycles and/or engagement surveys.
• Prior experience partnering with recruiters on hiring initiatives or onboarding processes.
• Experience supporting employee engagement initiatives, such as off-sites, events, or team-building programs.
• Exposure to working with international teams, particularly with US-based stakeholders.
• Experience collaborating with global teams in a matrix organization, specifically with US-based partners.
• Experience documenting and improving processes to increase efficiency and scalability.
• Familiarity with the gaming/tech industry.
• Possession of a Health Supervisor license (衛生管理者) and/or qualification as a Labor and Social Security Attorney (社会保険労務士).

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

As a Fleet Specialist on the Autonomous Vehicle Operations team, you will oversee frontline operators and ensure efficient execution of daily shift activities. You will serve as the key operational point of contact during your shift, directly managing vehicle assignments, triage escalations, and team performance. This role requires strong leadership and situational awareness to ensure safety, quality, and consistency in AV testing operations. You will also partner closely with the Site Lead to implement local strategy, uphold policies, and maintain alignment with broader organizational goals.

At Applied Intuition, you will:

• Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols.
• Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing.
• Manage end-to-end logistics including route planning, long-distance testing, and equipment transport.
• Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering.
• Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct
• Act as the primary escalation point for vehicle faults, on-road incidents, or workflow blockers, ensuring rapid triage and reporting.
• Monitor vehicle deployment execution and shift progress against planned testing metrics; summarize outcomes for handoff and reporting
• Ensure all operations comply with Japanese road laws and internal safety standards (serving as a certified Operation Manager/運行管理者).
• Contribute to the continuous improvement of operational workflows, including post-shift reviews and root cause assessments

We're looking for someone who has:

• 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination
• Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling.
• Experience guiding frontline teams in a dynamic, tech-driven environment
• A proactive and hands-on approach to problem-solving, conflict resolution, and team support
• Safety-first mindset with a track record in high-pressure environments.

Nice to have:

• Experience working with autonomous vehicles, automotive testing, or robotics systems
• Familiarity with Fleet Management Systems (e.g., Fleetio), Jira, Slack, Confluence, and Google Workspace
• Strong leadership, communication, and team management skills
• Knowledge of basic telemetry systems, software deployment processes, or AV health tools
• Experience supporting multi-program vehicle operations in a cross-functional setting
• Familiarity with vehicle testing workflows, shift scheduling, and operations documentation
• Certified Operation Manager (運行管理者) qualification in Japan (Freight or Passenger).

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV's mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world's largest brands, publishers and digital ad platforms. DV's technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. 

ABOUT DV | SCIBIDS AI

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising for the world’s largest advertisers. DV solutions create value for media buyers and sellers by bringing clarity and confidence to digital media investment by ensuring each impression meets the brand’s specific media quality standards critical to driving performance. A part of DoubleVerify’s suite of Performance products is Scibids AI. Scibids AI is the leader in independent Customized algorithmic media trading. The AI solution is used by many of the world’s leading marketers to drive greater ROI for their programmatic media buys, and increased productivity in operations.

Position Overview

DoubleVerify is looking for a skilled and motivated Account Manager to support the growth of its Scibids AI business in Japan. This role is responsible for working closely with clients—to optimize campaign performance through the effective use and adoption of Scibids AI. The Account Manager will act as a trusted partner, providing strategic guidance, hands-on support, and education to ensure clients successfully leverage the technology.

The ideal candidate is a collaborative team player with strong programmatic advertising expertise across multiple DSPs, excellent analytical and problem-solving abilities, and the curiosity to deeply understand advanced advertising technology. This position offers the opportunity to contribute meaningfully to a fast-growing division within a leading technology company that is reshaping the online media landscape.

What you’ll do

• Clearly understand and articulate the value proposition of Scibids AI, including its technology, processes, and partnerships, to support client success and business growth.
• Develop deep expertise in the Scibids AI product philosophy and capabilities, collaborating closely with global internal teams to deliver effective AI-driven solutions for clients.
• Lead and ensure a seamless onboarding experience for new customers, enabling rapid and successful adoption of Scibids AI.
• Manage and support client campaigns by configuring and optimizing the AI to align with specific performance goals and KPIs.
• Advise clients and trading teams on designing and executing scientific A/B tests to measure and validate the impact of Scibids AI on campaign performance.
• Lead pilot review sessions by analyzing performance data, building compelling ROI cases, and presenting results to key client stakeholders.
• Partner closely with client trading teams to consistently deliver measurable, ROI-positive outcomes.
• Collaborate with sales leadership to grow and expand existing client relationships while supporting new business acquisition.
• Act as a problem solver by working cross-functionally with the wider Scibids team to identify, troubleshoot, and resolve client or technical challenges.
• Deliver best-in-class customer service with a proactive, forward-thinking approach, focused on building strong, long-term client relationships through trust and value.

Who you are

• Strong proficiency in English, with the ability to communicate clearly and confidently both internally and externally, including excellent written communication skills.
• Proven experience in DSP campaign management with a solid understanding of the broader programmatic advertising ecosystem.
• Familiarity with platforms such as Meta Ads, Google Ads, and other DSPs is a strong advantage.
• Experience with DV360 on optimizing YouTube and Display campaigns is vital.
• Demonstrated accountability and ownership across all stages of the client relationship, from onboarding through ongoing optimization and growth.
• Highly analytical and detail-oriented, with strong numerical skills and the ability to translate data into clear insights and compelling performance narratives.
• Comfortable managing multiple priorities in a fast-paced, dynamic environment.
• A proactive, “can-do” attitude with high levels of energy, drive, and enthusiasm.
• Bachelor’s degree or equivalent practical experience required.
• Minimum of 5+ years’ experience in campaign management or a related programmatic role.
• Ability to work effectively in a remote environment, demonstrating a self-sufficient, autonomous, and highly organized working style.
• You will be required to attend client and media agency meetings around once a month, so local travel is a requirement.
• Fluent in Japanese and English is a must
• This is a Hybrid position with 3 Days in the Tokyo Office per week and 2 work from home days.

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

Role: Senior Account Manager

Location: Tokyo, Japan

About the role: 

The Senior Account Manager will work alongside the Project manager, Director, and key stakeholders to support projects from initial concept to final delivery.

This role requires fluency in English and Japanese.

What you will be doing: 

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Japan, Shanghai, India, and our global counter- parts in US and UK. You will help manage the production of both digital and print products across Asia.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

• Build relationships with day-to-day clients, external agency partners, and our cross-functional agency team
• Support the planning and execution of multi-channel marketing campaigns across digital, print, website, and video deliverables
• Leverage project management skills to manage multiple projects to tight deadlines in a fast- paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital/print formats and specifications
• Act as an internal client advocate and knowledge center; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Collaborate with operations and project management team to share best practices and streamline processes
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements
• Conduct regular status meetings to review deliverables according to agreed milestones and actively seeks performance feedback on both process and work product, and incorporates that feedback into a culture of continuous improvement

What you need to be great in this role:

• 5 to 7 years in integrated marketing, digital advertising, account management or project management.
• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve
• Shows imagination - combines different models to produce original solutions
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set
• Naturally encourages, nurtures, and realizes new ideas to inspire new possibilities. Inspires others to challenge boundaries and exceed them
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable.
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment
• Gets results with integrity in line with client requirements
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing
• Strong administrative skills and attention to detail
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17035

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