The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

■職務内容
PlayStation Networkは全世界で1億人を超えるアクティブユーザーを有しており、ユーザーの反応をダイレクトに感じられる環境の中で、ユーザーに最高のエクスペリエンスを提供すべく、さらなる発展に向けて日々チャレンジしています。

本ポジションでは、PlayStationを最高かつ最も安全なゲームプラットフォームにするというミッションのもと、セキュリティのニーズを確実に満たしながら、プラットフォームへの影響を最小限に抑えることが必要とされる業務を行います。様々なチームと継続したコミュニケーションを行い、クラウド環境の保護と可視性を提供するセキュリティツールやプロセスの計画、設計、開発、テスト、管理を支援します。求められるものは技術的なもので、セキュリティの原則を理解し、それらが本番環境にどのように適用されるかを理解する必要があります。

[主な業務]
- PlayStation Network のクラウドインフラストラクチャのセキュリティ制御とフレームワークを設計、構築、実装する
- セキュリティギャップの検出に責任を持ち、セキュリティツールと運用プロセスの成熟に向けた取り組みを主導する
- 製品およびプラットフォームチームと緊密に連携して、システム要件の定義、エンジニアリング、クラウドベースのセキュリティアプリケーションとコントロールの実装を行う
- マルチクラウド環境全体で監査、セキュリティ保護、変更の実施を支援する自動化ソリューションを設計、開発、導入する
- 自動保護メカニズムを使用してプラットフォームの可用性を向上させるためのツールを推進する
- 新しいテクノロジーを研究・紹介し、協力してソリューションを導入する
- 周囲のエンジニアに対して、プラットフォームを保護するためのより良い設計選択を行うよう導く
- セキュリティとプライバシーのエキスパートになる
- DevSecOpsプロセスとツールを適用して、コードのビルドとデプロイメントにシームレスに統合するセキュリティプロセスを自動化するコードを記述する

■組織・チーム紹介
PlayStation Networkの企画・設計・開発・運用を担っているエンジニアリング部門です。
PlayStationのライフサイクルを構成する、クライアントソフトウェアからゲームコンテンツ配信・販売機能、オンラインゲーム機能、ソーシャルコミュニティ機能等のプラットフォームサービスまで、幅広くコンシューマーやゲームデベロッパーへサービスを提供しています。
チーム内外問わず、技術、コスト、効率といったことをフラットに議論できる職場です。職業柄ゲームが好きな社員が多く、PlayStationに対する思い入れも強いです。

本ポジションのチームは、USのチームと密接にコミュニケーション・コラボレーションが必要なため、英語の活用や出張の機会も多くあります。
PlayStation5の成功を更に加速させ、その先のPlayStationビジネスを切り拓く熱意のある方をお待ちしております！

■必要とされる専門性・経験
【必須(MUST)】
- ビジネスレベルの日本語・英語能力
- AWSやGCPなどクラウドプラットフォームでの、認証・認可のワークフロー実装やセキュリティオペレーション実装のセキュリティエンジニアリング経験
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- 優れた文章・口頭でのコミュニケーション能力、ならびに技術者および非技術者の両方に明確に伝える能力を含むコミュニケーションスキル、および高い分析および問題解決能力
- PythonやGoなどを用いたワークフローの実装経験

【歓迎(WANT)】
- CISSP、CCSP などの技術認定資格や、セキュリティとテクノロジーに対する情熱を証明する資格
- AWSやGCPなどのマルチクラウドプラットフォームで豊富な経験を持ち、セキュリティエンジニアリングまたはアーキテクトとしての実績
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- CloudFormationやTerraformなどのIaCツールの設計と導入の経験
- CI/CD、DevOps、または同様の経験（例：GitHub、Jenkins、Terraform、Kubernetes）に関する包括的な経験
- エンドツーエンドのエンタープライズレベルシステムの構築経験
- コーチングと人材育成における実績

■参考

AWS導入事例: 株式会社ソニー・インタラクティブエンタテインメント (amazon.com)

【仕事内容】

▼職務内容
PlayStation™Networkは、月間アクティブユーザー1億アカウント以上を抱える世界有数の巨大ネットワークサービスです。私たちは現在、世界中のプレイヤーをつなぐコミュニケーション機能のさらなる進化と、マルチプラットフォーム展開（コンソール、PC、モバイル）に向けた新機能開発（ボイスチャット機能）を推進しています。
本プロジェクトは、既存の枠組みにとらわれず、新しいサーバーアーキテクチャの検討・構築を進めるフェーズにあります。PoC（概念実証）から製品化を見据えて一貫して取り組む、裁量の大きい環境です。
数億人規模のユーザー体験を支える大規模トラフィックと、低遅延・高信頼性が求められるリアルタイム通信領域において、世界水準の品質が求められます。
本ポジションにおいては、エンジニアとして技術的なTrial and Errorの側面からプロジェクトを支えていただくため、エンジニアとしてスペシャリストの指向性が高い方をお待ちしております。

▼組織/職場紹介
私たちはゲームというエンタテインメントを通じて、あらゆる年代や人種を超え世界中の人々に最高の遊び場を提供するために日々取り組んでいます。
私たちの組織には、組織自体も、提供しているプラットフォームもグローバルで大規模であるという特徴があります。本求人の組織では、主に米国のチームと協力しながらサービスの開発を行っており、提供しているプラットフォームは世界の数多くのユーザの巨大なトラフィックを日々処理しています。この環境で私たちは英語力や技術力などで様々なチャレンジをしています。この中には、海外チームとのミーティングや出張の機会もあります。
私たちが自社でサービス開発を行っているプラットフォーマーであることは、業務の幅の広さにも影響しています。一般のゲームプレイヤー向けの B2C だけではなく、ゲームを開発するパートナー企業をサポートするための B2B も提供しており、巨大なトラフィックを処理する Web API の開発だけではなく、業務向けの Web アプリケーションの開発も行っています。
組織としてより良いやり方や新しいやり方を模索することが推奨されており、チームによっては自分の役割を超えてフルスタックな取り組みを行うなど、様々な個性のチームがあります。チームの雰囲気は様々ですが 20 代、30 代の社員も多く、若い世代の方であっても意見が言えてフラットに議論ができる職場です。ゲーム好きな社員が多いため、自社の製品やゲームについて会話することも頻繁にあります。
TechLeadとして開発の最前線でご活躍いただきつつ、将来的なキャリアとしてはアーキテクトポジション、マネジメントやプロジェクト推進に進むことも可能です。

▼魅力
私たちの環境で得られるこれらのユニークな体験にご興味がある方は、ぜひご検討ください。PlayStation™Networkの成功をさらに加速させ、新たなビジネスを切り拓く熱意のある方をお待ちしています。
・ 裁量とスケール
・世界的なプラットフォームにおける、スタートアップのような裁量とスピード感を持って取り組めます。
・技術的な挑戦：「リアルタイム通信 × 大規模トラフィック」というバックエンドエンジニアとして高難度の技術課題に、RustやAWS等のモダンな技術で挑めます（JavaやC++等で活躍できるエリアもあります）。
・グローバルキャリア：USチームとの密な連携を通じ、日本にいながらグローバル水準の開発プロセスと英語力を磨くことができます。

▼使用している技術領域
現時点で必要な知識ではなく、ソフトウェア開発の本質的な思考力や構築力を期待します。
・Cloud Native (AWS やコンテナ、マイクロサービスを活用中、サービスメッシュは導入中)
・システム要件定義 / 設計
・Java や Python
・RDB や KVS
・REST API と Web 技術
・Kubernetes と Linux を用いたサーバ開発・運用
・Web サービスのテスト及びテストの自動化
・CI/CD ツールチェイン
・GitHub
・アジャイル (Scrum)
・DevOps

【応募資格】
◆必須（MUST）
・サーバーサイド/バックエンドの開発経験（言語不問：Java, Rust, C++など）
・Linuxの基本操作およびTCP/IPなどネットワーク技術に関する基礎知識
・コンピュータサイエンスの基礎知識
・ビジネスレベルの日本語力
・読み書きレベルの英語力（ドキュメント読解、チャットでの意思疎通）

◆歓迎（WANT）
・C++を用いた開発経験（サーバーサイド・組み込み問わず歓迎）
・Rust でのプログラミング経験、または強い興味・関心
・AWSなどのパブリッククラウドを用いたネットワークサービスの設計・構築経験
・WebRTCやWebTransportなどの低遅延・リアルタイム通信技術への知見、興味関心
・英語での口頭コミュニケーション能力（会議での議論など）

■語学力
・[日本語] 普段の業務では日本語を用います。ミーティングなどでの会話、既存の日本語ドキュメントの読解、チャットやビジネスツールなどでの読み書きのために、基本的な日本語のコミュニケーションスキルが必要です。
・[英語] グローバルに存在する各拠点のスタッフとの密な連携のため、英語によるコミュニケーション（口頭での会話、ドキュメント作成、チャット、メール、出張、プレゼンテーションなど）が必要となる機会が多くあります。自ら向上する意欲があれば現在の語学力は問いません。
 
【求める人物像】
・周囲とオープンなコミュニケーションが取れる方
・様々な技術に興味を持っている方
・グローバル/大規模なサービス開発に興味を持っている方
・開発したプロダクトに情熱が持てる方
・チームとしての成果・成長に喜びを見いだせる方

◻︎関連記事
https://whatweuse.dev/article/sonyinteractive

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Enterprise Account Executive, Auth0, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 8+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives
• Fluent Japanese 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

Okta is an Equal Opportunity Employer.

#LI-Hybrid
#LI-KH1

P24245_3317653

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Account Executive, Auth0

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 5+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

#LI-Hybrid
#LI-KH1

P14559_3287892

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with potential clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients onboard the product and assist when they run into roadblocks. 
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle 

Who You Are:

• Knowledgeable and experienced with DevOps monitoring or architecture tools. 
• Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
• Able to think creatively about a wide variety of challenges. You're going to find new things every day
• Previously experienced in systems administrations: Windows or Linux
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 25% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. 

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

 Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally.

Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand.

About the Role
Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business.

This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner.

Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers.  

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

• Recruit, build and develop a world-class team of Enterprise Leaders and sellers
• Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets
• Define and execute segment-level growth strategies across enterprise customers, including net-new acquisition, platform expansion, and multi-product adoption.
• Accountable for strong operating rigor across pipeline generation, forecast contribution, deal inspection, and account-level strategies.
• Guide leaders through complex, multi-stakeholder sales cycles, including executive alignment
• Ensure teams are consistently engaged at the right stage of the sales cycle to maximize impact, from discovery and executive alignment through technical validation and close.
• Continuously optimize sales motions, coverage models, and plays to improve win rates, deal velocity, and productivity.
• Develop strong leadership capability across your team by coaching on value selling excellence, executive engagement and influence.
• Foster a culture of collaboration, accountability, and customer obsession
• Serve as an executive sponsor for Datadog’s most strategic customers, supporting AEs in senior-level customer engagements.
• Invest deeply in leadership development, succession planning, and career progression.
• Build lasting relationships with alliance and channel partners in the Datadog ecosystem 

Who You Are

• 10+ years of progressive enterprise sales experience within B2B sales in a technology company (preferably SaaS)
• 7+ years in senior leadership roles managing distributed sales teams in complex, cross-functional GTM environments.
• A proven Sales professional with a track record of building relationships and managing complex sales processes
• Demonstrated success improving sales performance metrics such as win rate, deal size, pipeline quality, and forecast accuracy.
• Strong command of value-based selling methodologies, with experience using common frameworks such as MEDDICC.
• Executive presence with the ability to influence internal stakeholders and engage credibly with C-level buyers.
• Hands-on, high EQ leader comfortable diving into deals, coaching leaders, and reinforcing operational rigor.
• Comfortable leading through ambiguity and evolving market dynamics to proactively drive sustained growth.
• Comfortable speaking at public forums and conferences
• Ability to align Japanese sales style with global GTM strategy / translate global strategy and initiatives into Japan execution 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Best-in-breed onboarding
• Internal mentor and buddy programs
• Friendly, inclusive, high-performance workplace culture

Benefits and growth opportunities may vary based on your country of employment and employment type.

As an Account Executive on our Mid-Market Sales team (targeting customers 1,000 to 5,000 employees in size), you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders & partner ecosystem, identify the customer's unique needs, and clearly convey the value of the Datadog solution. Mid-Market AE’s have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus entirely on net-new logo acquisition
• Manage the full sales cycle, including negotiations and on-site technical demonstrations
• Identify robust set of business drivers behind all opportunities
• Develop a deep comprehension of customer's business
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)
• Multi-thread into different departments of a complex organization
• Collaborate with Sales Development Representatives, Partners, & Marketing to drive top of funnel activity
• Apply modern sales strategy with real time signals and research using tools Sales Navigator & Demandbase

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Who You Are:

• Curious and motivated to understand emerging technologies and how they intersect with core business drivers.
• Experienced in hunting, strategically mapping and breaking into net new logos
• Strong Pipeline Generation skills, bold in front of customers and creative in your pursuits 
• Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time

 Benefits and Growth:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Both Technical and Sales Methodology enablement
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

アカウントエグゼクティブ（Mid-Market担当）

DatadogのMid-Market Salesチームでは、従業員数1,000～5,000名規模の企業をターゲットに、新規顧客の獲得を通じて事業成長を支えるアカウントエグゼクティブ（AE）を募集しています。

本ポジションでは、中堅〜大手企業に対する新規営業活動を戦略的にリードし、契約獲得まで一貫して担当いただきます。

当社の営業メンバーは、明確に定義されたセールスメソッドに基づき、社内ステークホルダーやパートナーエコシステムと連携しながら、顧客ごとの課題やニーズを深く理解し、Datadogのソリューション価値を的確に伝えています。Mid-Market AEとして、営業スキルをさらに磨きながら、Datadogのチームの成功に継続的に貢献できるキャリアパスが用意されています。

Datadogでは、オフィス文化を非常に大切にしています。対面での関係構築やコラボレーションが生む創造性を重視しながらも、ハイブリッドワーク環境を採用することで、一人ひとりに合った柔軟なワークライフバランスの実現を支援しています。

【業務内容】

• 新規ロゴ（新規顧客）獲得に特化した営業活動
  
  
• 交渉から技術デモに至るまで、営業サイクル全体をリード
  
  
• 商談の背景にあるビジネス要因を正確に把握
  
  
• 顧客の業務や事業構造を深く理解し、適切なアプローチを設計
  
  
• CTO、エンジニアリング／ITリーダー、SRE・DevOps・DevSecOpsなどの技術系ステークホルダーへの戦略的アプローチ
  
  
• 複雑な組織内の複数部門にまたがるマルチスレッド営業
  
  
• SDR（Sales Development Representative）、パートナー、マーケティングと連携したリード創出活動
  
  
• Sales NavigatorやDemandbaseなどのツールを活用した、リアルタイム信号・リサーチに基づくモダンな営業戦略の実践
  
  

【求める人物像】

• 新たなテクノロジーに対する好奇心が強く、それらがビジネス成果とどう関わるかに興味がある方
  
  
• 新規顧客開拓（ハンティング）に実績があり、アカウントマッピングや潜在顧客へのアプローチに長けている方
  
  
• パイプライン創出スキルが高く、顧客の前でも物怖じせず、自発的かつ創造的に行動できる方
  
  
• 出張を含む営業活動に対応可能な方（移動手段：車・電車・飛行機／最大30%）
  
  

【待遇・成長機会】

• 成果に応じた高い収入を実現可能
  
  
• 成績上位者に贈られる「President’s Club」への選出チャンス
  
  
• 入社時に付与されるストックオプション（RSU）および従業員持株購入制度（ESPP）
  
  
• 継続的なプロダクト研修、営業・技術両面のトレーニング、明確なキャリアパス
  
  
• 社内メンター・バディ制度によるネットワーキング支援
  
  
• 多様性を尊重したインクルーシブな企業文化と、社内コミュニティ（Guilds）への参加機会
  
  
• グローバルで充実した福利厚生制度
  
  　※上記の福利厚生・報酬制度は、勤務国および雇用形態により異なる場合があります。
  
  

Datadogでは、多様なバックグラウンドを持つ方々を歓迎しています。すべての要件を初日から満たしている必要はありません。

テクノロジーへの情熱があり、経験を積みたいという意欲がある方は、ぜひご応募ください。あなたの成長を全力でサポートします。

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Tokyo office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

This is a future opportunity for Sales opportunities in Japan that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

Summary

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers. 

Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team –  you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers. 

Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels. 

What you’ll do: 

• Be a Wiz Product and Cloud Security Expert –  Serve as a trusted technical advisor throughout your customers’ Wiz journey
• Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise. 
• Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets.  
• Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk  
• Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
• Continuously stay abreast and enabled on new Wiz features and functionality 
• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase 
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
• Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk  
• Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value  
• Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
• Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
• Drive and track your customers’ achievement of business goals and realization of value through Wiz 
• Report progress and results to key Wiz and customer stakeholders in executive-friendly communications 
• Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings 
• Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
• Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. 

• Drive towards utilization/adoption targets for your book of business 
• Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements 
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives 

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise 

• Partner cross-functionally with internal teams to improve processes 
• Assist other TAMs with technical escalations 
• Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs

What you’ll bring

• Overall
• 8-12yrs of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
• Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect. 
• B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
• Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes 

• Technical Knowledge
• Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional).
• Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges.
• Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations 
• Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications.
• Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
• Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
• Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies.

• Account Management and Customer Success
• Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
• Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
• Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
• Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages / responding to emails / responding to support tickets
• Advanced ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
• Extensive experience crafting customer-facing artifacts and decks 
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.

SUMMARY  

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, creating solutions for customers while scaling our support offering using coding and scripting.  

Fluency in Japanese with Business level English is required 

 WHAT YOU’LL DO  

• Responsible for technical customer support experience within the Wiz product   

• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams  

• Identify cases that require escalation (either technically or strategically)  

• Create, maintain, and coordinate incident management requests to product or engineering  

• Design and implement solutions that scale the support offering through automations  

• Participate in on-call rotation for after-hours, holiday, weekend support coverage 

 WHAT YOU’LL BRING  

• Fluency in Japanese

• 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role  

• A minimum of 2+ years experience with Cloud technologies (Azure, AWS, GCP)  

• Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON 

• Proficiency with command-line tools and Linux operating system environments 

• Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage   

• Familiar with security frameworks or tools 

• Excellent organizational and project management skills 

• Fast learner, natural curiosity, and love of technology  

 NICE TO HAVE 

• Experience with DevOps technologies  

• Familiar with REST API's or GraphQL  

• Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)  

• Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)  

• Understanding of relational databases  

As a Senior Partner Solutions Architect, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners in Japan, reporting to the Manager, Partner Solutions Architecture APJ. You will work closely with partner-facing account reps and directly with our partners to build and execute the Wiz + Partner technical strategy and solutions from the ground up.   

As the go-to technical expert, you will help partners rethink how they approach cloud security and how they set a preference with customers for the Wiz + Partner solution. You will be the trusted technical advisor to your partners for all things related to cloud security across AWS, Azure, GCP, and other CSPs.   

At Wiz, we are passionate about technical sales and helping our partners and their customers achieve maximum value from our solution. We believe this all starts with a team effort working very closely with all resources available at Wiz and by teaming with the best partners in the world.   

WHAT YOU’LL DO  

• Deep expertise in building and delivering technical results and solutions with national security (reselling) partners.    
• Ability to deliver world-class demo and training experience to our Partners.   
• Excellence in communication and have experience of speaking at conferences   
• Thrive in a creative technical role , assisting partners in building a technical business delivery model.    
• Experience in a sales engineering role delivering solutions to C-level executives at Technology Partners.    
• Ability to travel up to 50% of the time on occasion. 

WHAT YOU’LL BRING  

• Cloud security experience. 
• AWS/Azure/GCP hands-on experience.    
• Strong operating system, virtual machine, and container knowledge.    
• DevOps experience and familiarity with the CI/CD process.     
• Understanding of cloud identity, access, certificates, and keys.   

BONUS POINTS  

• Experience with traditional CSPM tools.   
• SaaS Selling experience.   
• CSP Certifications.   
• Knowledge of risk-based security assessments and frameworks.

Forward Deployed Engineer

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

What You’ll Do

• Customer-facing: 30% working directly with customers 

Coding & Integration: 70-80% hands-on technical implementation

• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.

Communication and Customer Empathy: Strong written and verbal skills

• Background: Bachelor's or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

Description

Keeper Security is hiring an experienced Bilingual (Japanese/English) Channel Sales Engineer to work with our APAC channel sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

As a Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

• Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in Japan and APAC.
• Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. 
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals
• Communicate in Japanese and English, both verbally and in writing
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure.
• Works on issues that affect design/selling success or address future concepts, products or technologies
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participates as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Must possess a native level Japanese language proficiency
• Bilingual, in English (both verbal and written)
• Excellent communication and interpersonal skills, and a strong entrepreneurial drive
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
• Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Willingness to travel up to 50%

Preferred Requirements

• Experience working with the channel
• Industry recognized certifications
• Scripting and DevOps experience a plus
• Exposure to Identity Providers like Azure and Okta
• Experience providing solutions to and understanding the requirements of Enterprise Customers
• Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Overview  
We are looking for a Sr. Control System Engineer/Site Reliability Engineer (SRE) to integrate and maintain the hardware and software systems that enable QuEra’s quantum controls and software stack. You’ll work closely with software engineers, physicists, hardware and test engineers to install, upgrade, maintain, test and troubleshoot multiple hardware and software control systems for our Quantum Computers. This role is a foundational systems engineering role to ensure the reliability, stability, and operational functionality of both our development and production environments.  

Key Responsibilities  

• Implement, maintain and test software and hardware in a heterogeneous system that controls disparate computer system devices. 

• Define, document, implement and test procedures for QuEra’s Quantum computer operations. 

• Manage science, development and testing infrastructure, including hardware-in-the-loop (HIL) setups, containerized services (K8S), routers, switches, and test systems. 

• Propose, and/or implement automated provisioning, configuration, and orchestration of local and remote compute systems used in controlling and testing, simulations.  

• Collaborate with software and test engineering teams to ensure smooth integration/deployment of DevOps tools with custom hardware and quantum-specific workflows.  

• Maintain artifact repositories, test result dashboards, and infrastructure for tracking regressions and system health.  

• Establish and enforce best practices for access control, system configuration, and lab operations.  

• Support incident response, troubleshooting, and root cause analysis for CI/CD failures or system anomalies. 

• Implement automation for monitoring and alerting for systems and services, integrating logs and metrics from embedded systems, test benches, and orchestration layers. 

• Work with CI/CD pipelines for building, testing, and deploying software and firmware across the quantum control stack. 

Required Qualifications  

• Practical implementation of LAN and WAN technologies on switches and routers (to include but not be limited to VLAN configuration, DNS, DHCP, and TCP/IP based services) 

• Practical Linux (Ubuntu, Debian, Redhat) and Windows Administration experience, to include but not be limited to network operations and, application installation and debugging 

• Proficiency in scripting languages such as Python, Bash, or Go, and familiarity with tools like Docker, Git, and Kubernetes.  

• Experience with CI/CD tools (e.g., GitLab CI, Jenkins) and infrastructure-as-code platforms (e.g., Ansible, Terraform, or similar).  

• Familiarity with observability tools (e.g., Grafana, Prometheus, ELK stack) and logging systems for real-time data monitoring.  

• Hands on experience with rack mount servers 

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.  

• 10+ years of experience in a Network SQA, Systems Engineering, SRE, or infrastructure engineering roles.  

Preferred Qualifications  

• Experience supporting hybrid systems involving embedded devices, custom hardware, or real-time control systems.  

• Knowledge of secure software deployment and Product life cycles.  

• Experience with hardware-in-the-loop pipelines or distributed lab/test automation environments.  

• Exposure to scientific computing, HPC, or quantum software stacks is a plus.  

• Ability to thrive in fast-moving, interdisciplinary R&D teams.  

We consistently monitor external market data and update base salary ranges accordingly.  We determine base compensation decisions on several factors, including as geographic placement, role-specific knowledge, skills, and/or experience.  In addition to our base salary offerings, we also provide equity grants for all new hires.

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. 

Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore,Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

The DevOps Engineering team is responsible for ensuring the reliability and performance of our services for our rapidly growing customer base, with a specific focus on supporting the digital transformation of manufacturing operations for our customers in Japan. This includes managing and evolving our entire cloud architecture to support a global workload (from the US to China, we host Tulip everywhere). The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo.

About You

As a senior infrastructure engineer, you believe the best systems are self-running, thriving on automation that eliminates toil and architecture designed for global resilience. You bring a bias for action to the full cloud lifecycle and excel in collaborative startup cultures where internal motivation and a love for learning are the baseline. Whether working independently or as part of a team, you are dedicated to continuous improvement and solving the industry's toughest technical challenges.

What Skills Do I Need?

• 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale
• Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant
• Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT)
• Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
• Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash)
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• Business level of English to communicate with internal team and handle English knowledge database 
• Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material

Key Responsibilities

• Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia
• Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally
• Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle
• Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it
• Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing
• Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis
• Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support
• Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration

Key Collaborators

• Application Engineering teams
• Edge & Hardware teams
• QA team
• Product Management
• Customer Support 

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Hybrid Work Style
• Learning & Development benefit
• Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation
• Commutation Allowance

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

About the role

We are seeking a highly skilled and experienced Senior Software Engineer, General Backend Development. In this role, you will be responsible for developing and maintaining scalable, high-performance backend systems. A primary focus of this position will be diagnosing and resolving complex system performance bottlenecks and tackling intricate concurrency issues, such as race conditions. You will work closely with cross-functional teams to design and implement robust solutions that meet business requirements and ensure the long-term stability and success of our projects.

Responsibilities 

• Design, develop, and maintain robust and scalable backend systems using Java / Python / Go and related frameworks such as Spring, Undertow, Flask, FastAPI, etc.
• Collaborate with cross-functional teams, including frontend developers, product managers, and designers, to define system requirements and deliver high-quality solutions
• Perform code reviews to ensure adherence to coding standards and best practices
• Identify and troubleshoot issues, debug and optimize code for performance and efficiency.
• Participate in the entire software development lifecycle, from planning and design to implementation, testing, and deployment
• Stay updated with the latest industry trends and technologies, and continuously improve technical skills

About you 

[Minimum qualifications]

• Proven experience as a Backend Developer, with at least 8 years of professional experience.
• Strong understanding of programming languages and related web frameworks.
• Apply object-oriented principles and design patterns to ensure code reusability, readability, maintainability, and scalability.
• Experience with functional programming paradigms, such as immutability, higher-order functions, and lambda expressions.
• Embrace a testing mindset and aim for comprehensive test coverage whenever feasible. Possess familiarity with any unit test framework for effective testing.
• Solid understanding of web application development principles, RESTful APIs, and microservices architecture.
• Experience with databases (SQL and NoSQL) and ORM frameworks.
• Experience with OLAP database.
• Familiarity with version control systems (e.g., Git).
• Strong problem-solving skills and ability to work independently as well as in a team environment.
• Excellent communication and collaboration skills.

[Preferred qualifications]

• BS/MS degree in Computer Science or related field.
• Technical leadership experience.
• Good at profiling and debugging tools.
• High performance network service on Linux.
• Experience in Java development
• Experience in developing data structures, algorithms on top of Big Data platforms
• Experience in building and managing robust data warehouses. e.g. Trino/Presto , Pinot or Databricks.
• Design and architect large scale distributed systems.
• Design and implement distributed algorithms and data structure.
• Familiarity with Agile development methodologies.
• Familiarity with solving system performance issues or improving system performance
• Familiarity with SRE / DevOps related domains

#LI-BD1　#LI-Hybrid

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

About the role

Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development, you will design and build scalable and performant backend architecture for OJM, Omni-channel Journey Map (https://www.appier.com/en/blog/customer-journey-map), and Aideal (https://www.appier.com/en/products/aideal). You will own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.

Responsibilities 

• Key owner of sizable engineering projects and services
• Lead system designs and provide technical guidance to team members
• Mentor engineers in cross-team development processes
• Lead code reviews to ensure high quality coding standards
• Facilitate agile process collaborating with cross-functional teams
• Initiate and lead team-level technical, process and growth initiatives
• Continuously improve the system's observability, incident management, DevOps and production operational SOPs
• Develop and operate scalable, reliable and maintainable service-based softwares and related components
• Responsible for laying the foundation for the platform as well as proposing solutions to ease software development, monitoring of software, etc.
• Profiling and performance tuning of critical components
• Participate in idea brainstorming and contribute ideas to technology, algorithms and products
• Participate on-call rotation within Backend team to ensure product reliability and scalability

About you 

[Minimum qualifications]

• 5+ years of experience in software development.
• Leadership experiences such as mentoring junior engineers, facilitating an agile process.
• Ability to build web services on Linux.
• Proficient in one or more of the following languages: Typescript
• Good knowledge of Network API Design ( e.g. REST or GraphQL).
• Good understanding of any SQL/NoSQL database (MySQL / MongoDB / Redis / etc.)
• Familiar with git.
• Familiar with AWS, GCP or Azure.
• Proactive, good interpersonal and problem-solving skills.
• Business-level proficiency in Chinese is required.

[Preferred qualifications]

• BS/MS degree in Computer Science or related field.
• Good at profiling and debugging tools.
• High performance network service on Linux.
• Design and architect large scale distributed systems.
• Design and implement distributed algorithms and data structure.
• Expert in some of the following CS Domains:
• Nginx / HAProxy.
• Operation automation tool (such as Jenkins).
• Continuous integration / continuous deployment.
• Monitoring and alert system (Prometheus / Nagios).
• Functional programming.
• Data Intensive Application Design.
• Web Frontend and Javascript.

#LI-AK1

Summary: We are seeking an experienced Site Reliability Engineering (SRE) / DevOps Manager to lead our teams and drive reliability roadmaps. As a key player in our leading crypto tax and portfolio tracking platform, you will ensure the resilience and efficiency of our cloud-native infrastructure.

Responsibilities:

• Lead and manage SRE and DevOps teams to optimize platform reliability and performance.
• Develop and implement reliability roadmaps, ensuring alignment with business goals.
• Collaborate with cross-functional teams to drive cloud-native strategies and solutions.
• Oversee incident management processes and implement proactive measures to minimize downtime.
• Ensure the scalability and security of our infrastructure in a cloud environment.

Required skills:

• Minimum of 3 years' management experience in SRE or DevOps roles.
• Strong background in cloud-native environments and technologies.
• Experience with incident management and reliability improvement frameworks.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and a proactive approach to challenges.

Summary: Join a leading DeFi protocol with high Total Value Locked (TVL) as a DevOps Engineer, ensuring 24/7 uptime and seamless operations. This role involves designing CI/CD pipelines and managing cloud security to support a robust and secure infrastructure within the fintech industry.

Responsibilities:

• Design and implement CI/CD pipelines to streamline deployment processes.
• Manage and enhance cloud security measures to protect against potential threats.
• Ensure 24/7 system uptime and reliability for a major DeFi protocol.
• Collaborate with cross-functional teams to implement best practices in DevOps and security.
• Monitor and optimize system performance and cost-efficiency.
• Automate infrastructure provisioning using tools like Terraform.

Required Skills:

• Mastery of Docker, Kubernetes (K8s), and Terraform.
• Proven experience in a fintech environment with high security standards.
• Strong expertise in cloud security and CI/CD pipeline design.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a high-paced, 24/7 operational environment.

Summary: Join as a Backend Developer at a leading decentralized middleware protocol company. Your role will focus on managing distributed validator sets and automating infrastructure through Infrastructure as Code (IaC) for Web3 developers. You will play a vital part in automating and streamlining processes, enhancing the efficiency and scalability of our operations.

Responsibilities:

• Develop and maintain backend services using Go programming language.
• Manage distributed validator sets to ensure optimal performance and reliability.
• Automate infrastructure deployment and management using Kubernetes (K8s), Terraform, and AWS.
• Collaborate with cross-functional teams to design, develop, and deploy scalable Web3 solutions.
• Monitor and troubleshoot system performance and security issues.
• Contribute to architecture and design discussions to optimize technology stack and processes.

Required skills:

• Strong proficiency in the Go programming language.
• Expertise in Kubernetes (K8s) for container orchestration and management.
• Hands-on experience with Terraform for infrastructure automation.
• Solid understanding of AWS cloud services and infrastructure management.
• Experience in managing distributed systems and validator sets.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication skills and ability to work collaboratively in a team setting.

We are seeking a highly skilled and innovative Technical Director to bridge the gap between client needs and technical solutions within our agency. The ideal candidate possesses a strong understanding of both data, marketing and technical domains, with the ability to architect technical solutions across technologies for web, mobile, enterprise martech and translate complex business requirements into effective and scalable solutions. You will work closely with clients, product design teams, and engineering (front end and back end) teams to design and implement solutions that meet project objectives and shape the technical direction for our clients. We are seeking a hands – on leader for engineering teams and design teams as well as a consultative leader with clients’ technical teams.  We are seeking someone who is collaborative, curious, problem solving oriented and kind.

What You’ll Do

• Architectural Design: Collaborate with cross-functional teams to design and develop scalable and efficient solutions [see example technologies below]. Create architectures that align with project requirements and business objectives.
• Technical Leadership: Provide technical guidance and leadership to the development team, ensuring best practices and architectural standards are followed. Serve as a subject matter expert, staying up-to-date with the latest trends, tools, and frameworks in the creative technology space.
• Solution Development: Work closely with clients and internal stakeholders to identify business needs and translate them into technical requirements. Lead the development of production-ready web, mobile, enterprise martech solutions  
• Collaboration: Collaborate with other Solution Architects, Software Engineers, Designers, and Project Managers to ensure seamless integration of  
• Evaluation and Optimization: Evaluate existing systems and technologies, identifying areas for improvement and optimization. Provide recommendations for enhancements, architectural changes, or technology adoption to enhance overall solution quality and performance.
• Collaboration: Partner with teams of developers and technologists.  
• Pre – sales: Participate in pre-sales conversations with clients and internal teams.

What You’ll Need  

• 8-10 years Experience as a Tech Director, Solution Architect, Technical Architect, Cloud Architect, pre-sales technical lead, or similar role, with a focus on web, mobile, enterprise technologies.
• Strong understanding of architectural principles, design patterns, and best practices in software development. Can provide solutions for high performance and scalability architecture.
• Experience in designing and implementing end-to-end solutions, from requirements gathering to deployment and maintenance.
• Strong communication and interpersonal skills to effectively collaborate with multidisciplinary teams and communicate technical concepts to non-technical stakeholders.  JP and ENG preferred based on client and internal team communication.
• Have experience with any Tech stack/language/framework (JavaScript, TypeScript, ReactJS, Angular, VueJS, HTML5 / CSS 3, SASS/LESS), Mobile (iOS, Android, React Native, Flutter), Backend (NodeJS, Java, Go, PHP, Python, .Net Core), Database (MySQL, MSSQL, PostgreSQL, MongoDB, Cassandra), Web Server (Nginx, Apache), Web (Drupal, AEM)
• Have strong solutioning experience with any of Cloud solutions: Azure, GCP or AWS.
• Excellent understanding of DevOps/CloudOps and building high-availability infrastructure.
• Leadership that combines persuasiveness, decisiveness, and competitiveness is necessary to motivate a team.
• Stay up-to-date on the latest technologies and industry best practices to drive business growth
• Design modern technical architectures to implement the solution
• Develop and oversee technical documentation of client  solutions ie architectures, user manuals, platform evaluation and  recommendations, conform and manage source code control guidelines for the agency
• Work with service-oriented architecture (SOA) technologies.
• Work with various teams to configure management systems via its management interfaces (E.g. EDM, Ad Platforms, CMS, etc)
• Familiarity with source code control systems (E.g. SVN, GIT)
• Familiarity with task tracking systems (E.g. Jira)
• Good understanding of quality processes and standards
• Ability to manage internal stakeholders and client stakeholders.
• Have worked in small/large teams and clients locally and regionally to deliver projects.
• Understanding how to work with product design teams is a plus.
• Exposure to Data-related projects like RFM, BI, ML, AI, is a plus.
• Skilled or Certified in Adobe, Salesforce, CDP, Loyalty Platforms, is a plus.
• Bilingual proficiency in Japanese and English (written and spoken).
• Ability to work in a fast – paced environment.

Operational & delivery excellence:

• Optimize operational efficiency as a catalyst for business success, streamlining technical processes, maximizing resource technical efficiency & utilization, minimizing project delays, number of technical showstoppers, and fostering a culture of continuous improvement.  
• Able to own and drive to solve technical escalations 
• Work with technical teams to implement and deploy solutions, ensuring quality and performance.
• Have experience working with distributed teams

Client consultation and pre- sales:

• Meet with clients to understand their business challenges and technical requirements.
• Translate client requirements into technical specifications and solution designs.
• Design and architect technical solutions that are scalable, reliable, and cost-effective.
• Participate in pre-sales conversations with clients and internal teams.

About Us

VML & Ogilvy Japan GK was established in April 2019 as a partnership between Geometry Global and The Ogilvy Group to enhance our offering to brands in Japan in support of their business ambitions and marketing objectives. We believe in the power of creativity to drive meaningful change that delivers positive business outcomes. Now more than ever the ability for an agency to flex and adapt to clients changing needs is vital in the application of communications, brand experience, commerce and technology. Our blend of global and local expertise and marketing capability is designed to meet the challenges of today while setting our clients up for success from tomorrow and beyond. VML & Ogilvy Japan GK is a WPP company (NASDAQ: WWPGY)

#LI-DNP