The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

The Workplace Site Manager is responsible for overseeing the daily operations, maintenance, and overall functionality of our Tokyo office, as well as supporting smaller service offices in the Asia-Pacific region. This role ensures a safe, efficient, and well-managed environment that supports business operations, employee productivity, and amplifies Okta’s mission, values, and culture. The Workplace Site Manager coordinates with vendors, manages facilities, and acts as the key point of contact for all site-related matters.

We seek a bilingual candidate, fluent in both Japanese and English language, who will champion Okta’s core values (Love our customers, Always secure. Always on., Build and own it, and Drive what's next) and add to our company culture.

The ideal candidate is customer service oriented, is able to build relationships with key stakeholders and executive leadership from diverse backgrounds and cultures, is able to curate and manage culture initiatives, has a good attention to detail and has budget management experience.
This is a full-time role based in our beautiful office in Shibuya, Tokyo, reporting into the Regional Senior Manager, APJ. While we offer dynamic workplace policies that enable our employees to work from anywhere, this role requires you to be in the office.

Key Responsibilities:
Site Operations Management

• Oversee day-to-day site operations and ensure offices are running smoothly
• Manage our lunch and snack program, in-office culture events, and all other programs
  and services as needed
• Monitor facility performance and address operational issues promptly
• Ensure compliance with company policies and local regulations
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required

Facilities & Maintenance

• Manage office maintenance/repair activities and building access
• Coordinate with landlords, contractors, service providers and vendors
• Conduct regular site inspections to ensure standards are met

Health, Safety & Compliance

• Ensure workplace health and safety standards are maintained
• Implement and monitor emergency preparedness procedures
• Conduct risk assessments and ensure compliance with legal requirements

Vendor & Contract Management

• Manage external vendors and contractors
• Monitor vendor performance and ensure service level agreements are met
• Control costs and ensure budget adherence

Workplace Experience

• Maintain a clean, safe and productive work environment
• Address employee concerns related to the workplace
• Support workplace initiatives and improvements
• Support visiting employees to our offices

Space & Resource Management

• Manage space allocation and utilization
• Oversee workplace resources, assets and supplies
• Support office moves, expansions, reconfigurations and/or decommissioning works
• Support our international team by assisting as a local point of contact for our realtors
  and/or landlords

Reporting & Administration

• Maintain records of maintenance, incidents, and compliance activities
• Prepare reports on site performance and operational metrics as needed
• Maintain and manage workplace budgets for your sites, including but not limited to
  forecasts, accruals, operational budgets etc.
• Support audits and inspections
• Work closely with the APJ and Global Operations Workplace team to drive visions,
  methods, and targets.
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required.

Preferred Qualifications & Skills

• A minimum of 3+ years of workplace/facilities management experience
• The position is expected to be in office 5 days per week, occasional exceptions for
  flexibility can be discussed
• Has strong management skills, and experience working with diverse cross-functional teams
• A proven ability to be a self-starter capable of driving results without significant supervision
• Exceptional organizational skills and financial acumen
• Strong ability to multi-task and has the ability to prioritize activities effectively while ensuring a high level of accuracy and attention to detail
• A background in Workplace Services focused on exceptional customer service and promoting a positive employee experience for employees, candidates, clients and vendors alike.
• Strong knowledge of systems and collaboration tools, including ServiceNow, GSuite, Slack, etc.
• Verbal and written communication skills in Japanese and English are required.

#LI-onsite

#P10721_3406304

The Okta Technical Account Management (TAM) Team

The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity

This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. 

You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges, through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyse trends, identify areas for improvement, and take action to optimise customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 5+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• At least 3 years of hands-on experience as a Technical Account Manager (TAM), or comparable customer-facing role, preferably in the IAM space
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Familiarity with the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps, both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyse data. Strong presentation and whiteboarding/diagram skills
• Excellent communication skills with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behaviour & health metrics across a portfolio of customers

#P24888_3375767

#LI - hybrid

ABOUT THE TEAM:

The Connected Warfare division provides the joint, time-sensitive, multi-domain, ubiquitous, connected mesh ecosystem built from hardware, software, and partners to solve mission command problems. This mesh powers applications and unifies Anduril capabilities that provide mission command to the warfighter and facilitate real-time decisions at the tactical, operational, and strategic level of war. This ecosystem enables disproportionate impact by connecting every robot, human, and sensor in every domain, bringing together hundreds of thousands of endpoints across the planet. It transforms the way militaries close kill chains and leverage mission autonomy, and it enables developers to build experiences in a connected mesh ecosystem.

ABOUT THE JOB:

As a Program Manager (PM), you will orchestrate the development and delivery of complex software and hardware products, ensuring alignment with client needs and company growth strategies. This role requires a unique blend of technical expertise, program management experience, and an understanding of the defense sector. You will work closely with engineering, product, business, and government stakeholders to deliver innovative solutions that meet the needs of our customers and partners.

RESPONSIBILITIES:

• Serve as the local customer interface to ensure Anduril’s Connected Warfare capabilities are well represented and aligned to Japan’s Ministry of Defense challenges and opportunities, working in partnership with Anduril’s in-region Growth team
• Provide Project Management and Contract Lead roles working directly with Japan Ministry of Defense customers and partners to develop and deploy Anduril C2 integrated hardware-software products to meet customer and operational needs
• Own the delivery of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps
• Responsible for monitoring Anduril C2 product connectivity, function, and integration with customers
• Design and implement user feedback loops to gather, triage, and prioritize requirements, feedback, and issues found through the employment of Anduril Connected Warfare products during customer training, exercises, and normal use
• Develop and contribute to a streamlined user feedback and engagement system, which could include issue tracking, training sessions, refreshers, and focused preparation for exercises and events
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril Connected Warfare products
• Support engagements with Australia Department of Defence customers and key alliance partners to integrate and accelerate Anduril product adoption across INDOPACOM

REQUIRED QUALIFICATIONS:

• Proven customer-facing technical program management experience, preferably in the defense, national security, or aerospace domains. With the ability to create and maintain professional relationships with senior level Japanese customers and partners.
• Solid technical aptitude and an ability to understand technical designs, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams.
• Ability to work with internal and external stakeholders, across a wide range of technical comfort
• Experience in translating and decomposing highly technical concepts into operational requirements and performance specifications
• Authorization to work and reside in Japan
• “Onsite" candidates only
• Fluent in Japanese and English. Fluency in Japanese culture, customs and language
• Ability to travel to meet with customers and support activities with the willingness to travel 50%

PREFERRED QUALIFICATIONS:

• Familiarity with doctrinal, functional, and technical command and control concepts, principles, and processes
• Experience with defence ICT systems (secret system preferred), tactical data links, and defence C4 systems strongly preferred
• Technical expertise and demonstrated performance in one or more of the following areas: networking, cloud technologies, and/or application development

About the Role

Fivetran is scaling its Japan business. We already have a small Tokyo office, an APJ hub, a tight-knit GTM team in Japan, and 100+ customers there. The Account Manager, Enterprise  will be the primary point of contact for over half of those customers and will directly influence customer satisfaction, adoption, and ARR growth. Success is measured by excellent customer outcomes (CSAT / advocacy) and measurable revenue expansion tied to adoption.

If you are a thoughtful, customer-obsessed GTM professional with a mix of sales and post-sales experience — and you want to join a values-driven, collaborative company that is demonstrably committed to Japan — this role is for you.

This is a full-time position based remotely out of Japan.

Technologies You’ll Use

• Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira

What you’ll Do

• Be the primary relationship owner for a book of existing customers in Japan: retention, renewals, upsells and adoption-driven expansion.
• Build trusted executive and technical relationships with customers (in Japanese and English). Run regular business reviews and create expansion roadmaps tied to business outcomes.
• Drive customer adoption of Fivetran connectors and platform features through consultative, use-case driven conversations — translate technical capability into measurable business value.
• Manage the full contracting lifecycle for your book: planning, strategy, negotiation, amendments and execution (working closely with Legal and Sales Ops).
• Provide timely and accurate forecasts for renewals, expansions and amendments; keep Salesforce and forecasting tools up to date.
• Partner cross-functionally with Customer Success Managers, Sales Engineers, Product, Marketing and Partners/SIs to deliver excellent outcomes and smooth implementation/migration projects.
• Act as the escalation owner when issues arise; resolve problems quickly and transparently while protecting the customer relationship.
• Capture and communicate customer feedback, competitive intelligence and product requests to influence product and go-to-market strategy.
• Create customer advocates and referenceable success stories for the Japan market.
• High customer satisfaction (CSAT / NPS) and strong customer health metrics across your book.
• Consistent, predictable renewals and measurable ARR expansion driven by adoption and consumption.
• Accurate, timely forecasting and clean CRM hygiene.
• Strong, long-term partnerships with customers and local partners/SIs.
• As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Skills We’re Looking For

• Native Japanese speaker with strong professional English (daily business and executive communication).
• 3+ years (preferably 4–7) of demonstrated success in SaaS Account Management, Customer Success, or Enterprise AE roles managing renewals, upsells and contracting.
• Strong project management skills — able to coordinate multi-stakeholder technical projects, migrations and onboarding programs end-to-end.
• Exceptional personal integrity and customer centricity — you build trust and act with transparency.
• Highly detail-oriented: excellent contract/review discipline, accurate forecasting, and clear documentation.
• Proven negotiation experience handling renewals, amendments and commercial conversations.
• Experience with CRM and forecasting tools (Salesforce preferred) and strong organizational skills to manage many concurrent accounts.
• Comfort working cross-functionally and influencing without formal authority.
• Familiarity with data platforms, ETL, analytics, or engineering teams is strongly preferred (ability to have technical conversations with architects and analytics leaders).
• Ability to travel domestically as customer needs require.

Bonus Skills

• Previous experience working for a US-based cloud/SaaS company or within an international organization.
• Experience working with Systems Integrators / Partners in Japan.
• Knowledge of SaaS financial metrics and how adoption maps to consumption/ARR.

#LI-REMOTE

#LI-LA1 

The Position

OPSWAT is seeking a Field Marketing Manager - Japan, to play a key role in supporting the planning, execution, and coordination of various marketing events in Japan. This position will report to the APJ Field Marketing Director.  You will work closely with the global marketing team, marketing operations, and brand/creative team. The ideal candidate is someone with a passion for marketing and events who is eager to gain hands-on experience in a fast-paced environment.

What you Will Be Doing

• Event Planning & Coordination: Assist in the planning and execution of in-person and virtual events, including trade shows, conferences, webinars, and product launches.
• Vendor Coordination: Liaise with vendors, suppliers, and venues to ensure timely delivery of services and materials.
• Marketing Support: Collaborate with the marketing team to create promotional materials, including event invitations, blog post copy, social media posts, and email campaigns.
• Logistics Management: Manage event logistics such as registration, attendee tracking, and on-site support.
• Budget Tracking: Assist in tracking event budgets, processing invoices, and ensuring cost-effective execution.
• Post-Event Analysis: Support the collection of feedback and data to evaluate event success and identify areas for improvement.
• Administrative Tasks: Handle administrative duties such as maintaining event calendars, preparing reports, and managing communication with stakeholders.

What We Need From You

• Education: Bachelor’s degree in Marketing, Communications, Event Management, or a related field.
• Experience: 2-5 years of experience in event coordination, marketing, or a related field
• Fluent in Japanese
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Creative problem-solving skills and attention to detail.
  • Familiarity with Jira, HubSpot, and Salesforce a plus.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Senior Manager, Quality Assurance Japan, supports the Head of Quality Assurance Japan and leads day to day QA operations to sustain product launch and commercial activities. Partnering with CMC Quality, QC, Technical Operations, and Supply Chain, the role ensures operations aligned with Japanese GMP and GQP—while considering related GDP guidelines, GCP, and PV requirements—and supports the establishment of the local QA support model and supply chain model, providing technical assistance as needed. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Under the direction of the Head of Quality Assurance Japan, lead day‑to‑day execution of QA activities and contribute to on‑time completion.  
2. Support compliance with internal policies, SOPs, industry standards (GMP/GQP/GDP), and PMDA/MHLW notifications and guidance; support inspection readiness, day‑of activities, and drafting post‑inspection responses. 
3. Perform batch disposition (product release) in accordance with Japanese GQP requirements and support communications with regulators on quality matters. 
4. Oversee domestic product testing and visual inspection results, and promptly report any manufacturing, quality control, or product quality issues identified during batch disposition activities to the General Marketing Compliance Officer, the Head of Quality Assurance Japan, and relevant stakeholders. 
5. Author, revise, and implement SOPs and quality documents; support operation and continuous improvement of the QMS in line with corporate standards. 
6. Collaborate with CMC QA, QC, Technical Operations, Regulatory Affairs, and Supply Chain to ensure a safe, uninterrupted, and effective supply of products that meets patient and regulatory expectations. 
7. Execute and drive quality processes such as change management, deviations/CAPA, product quality complaint investigations, and product recall activities in collaboration with Global Quality. 
8. Draft and manage Quality Technical Agreements and, ensure their effective implementation, including support for GxP audits and supplier quality oversight of contracted partners such as CMOs, contract testing laboratories, and distributors.  
9. Provide QA support for artwork management and facilitate Japanese–English communications between domestic partners and global technical team. 
10. Participate in external collaborations to stay current with domestic policies, practices, and regulatory guidance, and work with CMC Leads and Portfolio Management to support effective project planning and execution. Perform other duties as assigned, as needed. 

Requirements:

1. Bachelor’s degree (or equivalent qualification) in a scientific discipline such as Pharmacy, Biology, Chemistry, or Biochemistry. 
2. At least 7 years of experience in the pharmaceutical or medical device industry, including at least 5 years in a quality organization within a regulated industry. 
3. Experience in product lifecycle management, with an understanding of development through commercialization for small molecules, biologics, and advanced therapies (e.g., gene therapy and mRNA). 
4. In-depth understanding of Japanese GMP and GQP regulations, GDP guidelines, and PMDA/MHLW laws, ordinances, and notifications. 
5. Experience in negotiating and managing quality agreements, as well as vendor relationship and performance management. 
6. Excellent written and verbal communication skills in both Japanese and English, with strong interpersonal skills to collaborate effectively within cross functional teams. 
7. Proficiency in the use of risk assessment and root cause analysis (RCA) tools. 
8. Experience applying quality systems and requirements across preclinical, clinical, and commercial stages. 
9. Strong planning, organizational, and time management skills, with the ability to prioritize and execute multiple projects in a fast paced environment. 
10. Ability to travel domestically and internationally, including Ultragenyx offices in Japan and the United States and vendor sites, as required. 

#LI-CK1 #LI-Remote

Position Summary:

Senior Manager, Quality Assurance Japan は、Head of Quality Assurance Japan と共に日本における品質保証（QA）オペレーションを実務面から支え、製品上市・商業活動を支えるために必要なライセンス維持をサポートします。CMC Quality、QC、テクニカルオペレーション、サプライチェーンと連携し、グローバル（および国内）の GMP・GQPを中心とし、関連するGDPガイドライン、GCP、PVなどの要件との整合を考慮した運営を確保します。また、経営陣および Head of Quality Assurance Japan と協働して、国内の QA サポートモデルとサプライチェーンモデルを整え、必要に応じて技術的支援を提供します。 

Responsibilities:

1. 日本国内の品質保証（QA）業務について、Head of Quality Assurance Japanの指示のもと実務遂行を主導し、期限内の完遂に貢献します。 
2. 社内ポリシー・SOP、業界標準（GMP／GQP／GDP）、PMDA／MHALの法令通知やガイダンス への準拠を監督し、査察対応（事前準備、当日対応、照会事項・指摘事項への回答作成を含む）を担当し、当局とのコミュニケーションを支援します。 
3. 日本のGQP要件に基づき、ロット判定（Batch Disposition） を実施し、品質関連事項について規制当局とのコミュニケーションを支援します。 
4. 国内における製品試験結果・目視検査等を監督し、出荷判定関連業務で把握した製造・品質管理・製品品質に関する不具合 を総括製造販売責任者、Head of Quality Assurance Japan、及び関係責任者へ速やかに報告します。 
5. Ultragenyx Japan の SOP・品質文書 を作成・改訂・運用し、コーポレート基準／品質システム に準拠した運用と継続的改善を推進します。 
6. CMC QA／QC／テクニカルオペレーション／薬事／サプライチェーン と連携し、患者および当局の期待に応える 安全で途切れのない有効な製品供給 を確保します。 
7. グローバル Quality と連携し、変更管理、逸脱／CAPA、品質苦情調査、製品回収 などの品質プロセスを支援・推進します。 
8. 品質契約（Quality Agreements／Quality Technical Agreements） を策定・管理し、委託先（CMO、外部試験機関、物流業者等）への GxP 監査支援／サプライヤー品質 を含め、効果的な実行を確保します。 
9. アートワーク管理 について、品質観点からを必要に応じて支援し、国内委託組織とグローバル技術チームの日本語コミュニケーション を円滑にするサポートを提供します。 
10. 外部コラボレーション へ参加し国内政策・実務・最新ガイダンスを把握するとともに、CMC リード／ポートフォリオマネジメント と協働してプロジェクトの計画・実行・成果達成を推進します。必要に応じて その他の業務 を遂行します。 

Requirements:

1. 科学系分野の学士号（薬学・生物学・化学・生化学など）または同等の資格。 
2. 製薬／医療機器業界での実務経験 7年以上で、かつ規制産業の品質組織での経験 5年以上。 
3. 製品ライフサイクルマネジメントの経験（低分子・バイオ医薬・先端治療〔遺伝子治療、mRNA〕の開発～商業化への理解）。 
4. 日本のGMP／GQP規制、GDP ガイドライン、PMDA／MHLWの法令・通知への深い理解。 
5. 品質契約の交渉・管理、およびベンダー関係・パフォーマンス管理の経験。 
6. 日本語・英語の優れた口頭／文書コミュニケーション能力と、チームで円滑に協働できる対人スキル。 
7. リスクアセスメントおよび根本原因分析（RCA）ツールの活用に習熟していること。 
8. 前臨床・臨床・商業の各段階に応じた品質システム／要件の適用経験。 
9. 変化の速い環境で、複数プロジェクトの優先付けと遂行ができる計画力・組織力・タイムマネジメント能力。 
10. 必要に応じて、 国内外のUltragenyxオフィス（日本／米国）やベンダー施設へ出張できること。 

Realize your potential by joining the leading performance-driven advertising company!

As an Advertising Sales Manager on the Advertiser Sales team in our Tokyo Office, you’ll play a vital role in building and growing strategic partnerships with advertisers and agencies across Japan. You’ll help clients unlock the power of Taboola’s native advertising solutions, delivering measurable results and expanding our advertiser network. This is a high-impact role for someone who loves selling smart and thrives in a dynamic, fast-moving environment.

To thrive in this role, you'll need:

• 4+ years of experience selling in the Japan market within a tech or online media environment
• A strategic mindset with experience planning and executing effective sales strategies
• Strong presentation and communication skills with the ability to tailor pitches to client needs
• Confidence in using data and analytics to guide decision-making and influence client outcomes
• A proactive and driven approach to building pipeline, closing deals, and driving revenue
• A collaborative attitude — you’ll partner closely with internal teams across account management, marketing, legal, and product

Bonus points if you have:

• Experience selling online video advertising
• Background in digital media or advertising sales

How you’ll make an impact:

As an Advertising Sales Manager, you’ll bring value by:

• Identifying, pitching, and closing new advertising deals with both brands and agencies
• Building strong relationships with client stakeholders and introducing them to Taboola’s platform
• Managing a healthy sales pipeline and forecasting business outcomes with accuracy
• Collaborating with account managers to ensure smooth campaign setup and delivery
• Sharing on-the-ground insights with product teams to influence new features and improvements
• Leading contract negotiations and ongoing relationship management across the Japan market

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO, says: “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

Who you'll work with

You will join one of our office in Tokyo to work in teams and directly interact with our partners, providers, and venues.

In this role, you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

Employees are expected to be in the office Monday to Thursday with possibility to work from home on Fridays.

What you'll do

As a Strategic Team Lead, you will work to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale these events to all our other markets.

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Build and manage the team of project managers in Japan for Strategic Projects, i.e. large-scale projects in partnership / co-production with key entertainment players (e.g. Netflix, WB, etc.)
• Develop and maintain a very high level of relationship with C-level executives from major entertainment companies
• Ensure individual team members are effective in achieving their quality and revenue goals on a quarterly basis, by overseeing their work and performance on a regular basis
• Grow revenue from events by ensuring maximum sales performance, customer excellence, and operational quality while managing budgets and on-site teams
• Scale our experiences to other cities (opportunity for travel)
• Negotiate and close business deals with partners
• Execute detailed analysis of business opportunities and processes
• Pitch projects to major entertainment companies
• Manage internal teams involved in the project
• Represent Fever at local events and with local PR

Qualifications

• Project management / startup or consulting background (6y+ experience)
• MBA from top tier school is a plus
• Strong analytical and organizational skills with team management experience
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit
• Experience managing complex projects
• Strong verbal and written communication skills; and relationships management skills focused on C-level people
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner
• Advanced commercial acumen
• Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally
• Native/Fluent English + Japanese. Other languages are a plus
• This is not a position for an event production background

What you'll get

All job positions at Fever in Japan include the following perks:

• Reimbursed travel pass
• 40% discount on all Fever events and experiences
• Possible travel across our markets
• Responsibility from day one and professional and personal growth
• Quarterly team-building events
• Modern offices in the city centre

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 45 min video call with your future manager
• A 45 min business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

Job Specification

Title: Media Planning Manager

Discipline: Media Planning

Agency: EssenceMediacom Japan

About EssenceMediacom

EssenceMediacom is WPP Media's largest and most integrated agency, combining data, technology, and creative media expertise to deliver full-funnel outcomes for global and local clients. In Japan, we operate across biddable media, programmatic, and direct buy channels—serving clients across brand building, performance, and everything in between.

About the Role

The Media Planning Manager is a central planning role within the EssenceMediacom Japan team, sitting on a premium global brand account. The client operates across a full-funnel media objective—from upper-funnel brand awareness through to lower-funnel conversion—requiring a planner who can connect strategy to execution across both biddable and non-biddable channels.

This role goes beyond digital activation. You will be the primary planning contact for the account, responsible for translating brand strategy into integrated media plans spanning Paid Search, Paid Social, Programmatic Display and Video, as well as direct buy placements including DOOH, OOH, and premium DSP partnerships. You will own vendor and platform relationships, manage integrated reporting, and advise the client on media investment decisions.

What You'll Do

Full-Funnel Media Planning

• Lead development of integrated media plans across upper, mid, and lower funnel objectives
• Translate brand briefs and seasonal campaign objectives into channel-level strategies with clear KPIs and budget allocations
• Build and maintain media flowcharts, budget trackers, and authorization documents for all campaigns
• Using AI & internal tools to ensure plans are grounded in audience insights, competitive intelligence, and category context
• Collaborate with the activation team to ensure biddable plans are executed to spec and aligned with broader campaign goals
• Own vendor and media owner relationships for all direct buy placements including DOOH, OOH, premium publishers, and local DSP partners
• Lead media owner briefings, negotiate placements and value-adds, and manage IO and contract workflows
• Evaluate and onboard new direct buy platforms or partnerships relevant to the client's audience and seasonal needs

Client Management & Collaboration

• Serve as the primary planning contact for the client team—managing day-to-day communication on media planning, approvals, and campaign status
• Present media plans, performance reviews, and strategic recommendations clearly and confidently
• Work cross-functionally with creative, strategy, analytics, and ad operations teams to ensure seamless campaign delivery
• Develop post-campaign analyses with clear learnings and actionable recommendations for future activity
• Contribute to QBRs, annual planning, and budget scenario exercises

What We're Looking For

• 4–6+ years of media planning experience within an integrated media agency
• Direct experience managing or coordinating non-digital channels: DOOH, OOH, premium programmatic deals, or direct publisher partnerships
• Proven ability to manage media budgets, produce media plans, and own planning output end-to-end
• Strong client-facing communication skills—comfortable presenting to brand and marketing managers
• Analytical mindset: able to read performance data across channels and translate into clear business recommendations
• Strong project management discipline—able to manage multiple campaign workstreams simultaneously
• Fluent in Japanese and English (written and spoken)

What You Can Expect from EssenceMediacom

EssenceMediacom Japan operates at the intersection of data, media, and creative. You will work on a high-profile international brand with genuine full-funnel complexity—not a siloed performance or brand role. You will have direct client exposure, cross-channel planning ownership, and the opportunity to make a real impact on how a global brand shows up in the Japanese market.

We are committed to building an inclusive and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, national origin, or any other protected status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

In the role of Senior Royalties Analyst, you will report to the Manager, Financial Contract Reporting - Royalties.

We are considering applicants for the location of Tokyo, Japan. 

• Deliver contractual obligations statements to partners for IP invested by managing timelines.
• Clarify the terms of agreements and build contractual calculations for co-production and other types of licensing in and out agreements.
• Prepare all financial statements with a thorough review of various aspects such as gross calculations, royalty calculations, taxes, window fees, order of recoupment, deal/committee structure setup, payment due, payments applied per participant, and any other contractual terms specified in executed deals.
• Prepare required reports to the US parent company for review and approval.
• Help implement and adopt new systems and processes to increase efficiency and ensure full SOX and internal control compliance.
• Post and reconcile to the accounting systems the transactions related to contractual obligations.
• Partner with Accounting and Co-Production teams to implement better ways of working throughout the business to super-serve our licensors.
• Work with international counterparts to ensure understanding of Royalty processes and tracking of financial reporting.
• Support other departments with inquiries or ad-hoc projects related to royalty payables.
• Align with and complete internal audit requirements (including SOX), managing checklists, reviews, and approval.

Core Areas of Responsibility

• Calculate Co-Production Royalties Statements with accuracy and work with Producers, Accounting, Business Affairs, and the US counterparts.
• Prepare Accounts Receivable files and work with the Accounting team.
• Participate in the new royalties system implementation, coordinating efforts, completing user testing, and collaborating, including providing recommendations to ensure the Japan setup is functional and supports full automation of statement processing.
• Review the royalty statements from the US parent entity and work with relevant departments to ensure accuracy.

About You

We get excited about candidates, like you, because...

• 5+ years of experience in accounts payable or accounts receivable with exposure to third-party participation, royalty reporting, and licensing models.
• Experience with international deal reporting and analysis in a large corporate setting
• Experience reading and interpreting legal agreements
• Experience in analyzing large quantities of data, resolving discrepancies, and driving to deliver data-driven answers to transformation efforts.
• Familiarity with large-scale ERP and Royalties systems
• Native to Business level Japanese skills (reading, writing, and speaking)
• Intermediate English skills (reading, writing, and speaking)
• Entertainment or SaaS industry experience
• Bachelor's Degree in Finance, Accounting, or Economics

About the Team

The Financial Contract Reporting (FCR) Team's goals is to comply with global contractual reporting obligations to partners while following company policies. We work with Accounting, Co-Production, and Legal teams. You'll join during a period of monumental transformation to grow globally!

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Competitive Salary
• Health Insurance through Sony Kenko Hoken Kumiai
• 401(k) Retirement Plan
• Allowances for Gym & Wellness, Cellphone, Meals, Commuting
• Crunchyroll Premium account
• Professional Development
• Company's Paid Parental Leave
  • up to 22 weeks for birthing parents
  • up to 12 weeks for non-birthing parents
• Hybrid Work Schedule
• Paid Time Off
• Flex Time Off
• 5 Yasumi Days
• Half-Day Fridays during the summer
• 3 Obon Summer Yasumi Days
• Winter Break

#LifeAtCrunchyroll #LI-Hybrid 

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Commercial Sales Manager - Japan

Why We Have This Role

Our Commercial Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help a large number of organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.

How You’ll Find Success

• Takes initiative
• Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
• Highly communicative and influences effectively, creating trust at the team level.
• Strong track record of exceeding quota.
• Ability to acquire clients
• Strong negotiating skills
• Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts

How You’ll Grow

• Structured promotion process/auto promotion process
• Career Action Planning with Manager
• Internal mobility opportunities

Things You’ll Do

• Build and implement annual category plans to drive the strategic management of all travel and event related spend at Qualtrics
• Develop relationships with senior Qualtrics business stakeholders to maximize
• Lead a team of 6-8 Commercial Account Executives.
• Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
• Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
• Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
• Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
• Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
• Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
• Serve as an executive sponsor during sales deals.
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
• Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure commercial sales engagements
• Be part of Japan’s senior management member to team up to grow Japanese Market

What We’re Looking For On Your Resume

• A validated winner that has led teams to breakthrough results
• A bachelor’s degree or higher is required
• At least 6-8 years of individual with field sales experience
• At least two years managing an field sales team
• Ability to travel up to 50%
• Experience using MEDDIC sales processes
• Experience using Salesforce.com and measuring system compliance
• Experience over-exceeding quarterly team quotas through metric-based skill development and
• internal team management
• Experience working on complex contract negotiations
• Native level Japanese language skills, and business or above English proficiency

What You Should Know About This Team

• Our Commercial Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of commercial SaaS sales professionals.
• Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks and Benefits

• Salary + Uncapped Commissions and Accelerators
• 100% Performance based promotions -- not politics or tenure
• Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
• We offer  health insurance and pension coverage, commute allowance,  Japanese 401K program, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more
• The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #onsite

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。

日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。

我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

• We are seeking an accomplished and consultative Senior Account Manager 3 to join Wrike’s high-performing Expand Sales team! In this elevated role, you’ll serve as a partner to a portfolio of our commercial customers (250-5,000 employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, and procurement to drive meaningful business impact, expand Wrike’s presence at scale, and help our clients achieve their most critical objectives.
• If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing and executing comprehensive, multi-year commercial account plans that drive expansion across a portfolio of high-value customers (250-5,000 employees).
• Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
• Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
• Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
• Designing and implementing solutions-based, value-driven sales strategies that clearly articulate Wrike's ROI, align our platform to customers' business outcomes, and differentiate us from competitors.
• Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating Wrike’s direct impact on their critical initiatives.
• Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
• Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
• Continuously monitoring and analyzing competitor offerings, market trends, and customer feedback to position Wrike advantageously and guide account strategy.
• Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
• Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
• Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.

Your Qualifications:

• Fluency in English and Japanese language skills
• 5+ years of successful B2B SaaS sales/account management experience, managing commercial accounts and consistently meeting quota
• Minimum 4 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from discovery to close
• Experience growing accounts through consultative, solution-based selling and outbound prospecting
• Advanced discovery, customer engagement, and virtual presentation skills
• Proficiency navigating enterprise procurement processes, contract negotiation
• Proficiency managing a book of business with Salesforce or a similar CRM
• Experience conducting engaging remote product demonstrations via video conferencing
• Track record of success in high-growth, metrics-driven sales environments
• Strong communication and influencing skills with executive stakeholders
• Familiarity with sales methodologies such as Challenger, MEDDIC, and/or Solution Selling
• Bachelor's degree or equivalent practical experience

Standout Qualities: 

• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering 

Team Dynamics:

• As an Senior Account Manager , you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250-5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets

Our Work Style: 

• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
• Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals 
• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

This is a highly visible position that requires extensive interaction with senior executives and staff members across sales, marketing, product management, finance, support, legal, and professional services. Success in this role will require establishing a close relationship with key members of these groups, building on collaboration and business thinking skills to assess requests and find solutions that meet stakeholder needs. A successful candidate will have demonstrated the ability to work together proactively and effectively with all organizational levels within a fast-moving high-technology company, particularly interfacing between sales teams and internal cross-functional stakeholders. This role will also play a critical part in helping developing and deploying a comprehensive sales onboarding and ongoing training & development strategy for sales organization.

WHAT YOU'LL DO

• Provide business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
• Streamline and automate the process for non-standard deal approvals. (e.g. thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting and communications, and the creation of a hierarchy of special terms, tips/techniques and recommended workarounds.)
• Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review and approval process.
• Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools (e.g., Product and Pricing FAQ’s, Sales Approval templates, etc.).
• Proven leadership skills to continually streamline and improve practices, including tools, templates, and processes, to support and efficient and effective deal desk.
• Design and develop the strategy for onboarding, educating, and enabling our account executives.
• Participate in the integration planning and execution process for new lines of business (e.g., Platform, Channel).
• Develop operational readiness plans and assess quoting readiness. Oversee tool enhancement activities, drive testing plans, and deliver functional tools to the deal desk teams.
• Work with deal support teams (e.g., Legal, Revenue Recognition, Finance, etc.) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings.
• Engage with designated sales teams to provide pricing and deal structuring guidance
• Function in sales advisory capacity to coach sales on objection handling techniques, contractual options, and standard business terms.
• Function as a sales advocate to liaise with Legal and Finance business partners to address/resolve sales impediments.
• Facilitate the sales approval and/or “standardized” contract document generation processes. Ensure compliance with published sales and business approval policies.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 3-5 years of experience in Deal Desk role for a Software company.
• 7–10 years of experience in pricing, commercial strategy, or revenue management, ideally within technology, financial services, or consulting.
• Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals
• Proven ability to develop and implement customer- and value-focused pricing models..
• Self-starter, highly analytical, with sound decision-making skills.
• Strong communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
• Excellent verbal and written communication skills both in Japanese and English.
• 4‐Year University Degree is preferable.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNIT

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

The role 

The Materials Program Manager (Japan) is responsible for end-to-end materials execution for Wayve’s autonomous vehicle and hardware programs in Japan. This includes materials procurement, supplier coordination, CTB readiness, material receiving, secure storage, and outbound shipping, in close partnership with Engineering, Operations, and the global Supply Chain team.

This role ensures that materials flow efficiently from suppliers through receipt, storage, and delivery to workshops or vehicle upfitting locations, while maintaining visibility, cost control, and compliance. The role operates in a fast-paced, Agile environment and plays a critical part in taking early-stage hardware development toward scalable execution.

Key Responsibilities

Materials Program Ownership & Execution

• Own and manage materials programs enabling Wayve’s autonomous vehicle and hardware development in Japan
• Drive execution across procurement, receiving, storage, and shipping to meet aggressive program milestones
• Identify and manage dependencies and blockers across multi-disciplinary teams to ensure smooth materials flow

Materials Procurement & CTB Readiness

• Own materials procurement activities in coordination with sourcing and purchasing teams
• Drive and manage the CTB (Clear to Build) process with suppliers,  contract manufacturers, workshop teams, and internal stakeholders
• Ensure clear visibility into procurement strategy, material availability, lead times, and build readiness
• Support supplier negotiations on pricing, availability, and scale readiness

Supplier & Partner Management

• Work closely with Engineering to onboard, set up, and manage suppliers and partners within the Japanese market
• Own tracking of supplier progress, deliverables, and handoffs
• Build strong working relationships with suppliers across a broad range of industries
• Support escalation management and issue resolution, acting as the primary local point of contact

Materials Receiving, Storage & Shipping

• Coordinate and oversee material receiving in Japan, ensuring accuracy, traceability, and proper documentation
• Manage secure storage of high-value, long-lead-time materials, including inventory tracking and access controls
• Coordinate outbound shipping of materials to workshops, vehicle upfitting locations, or other Wayve sites
• Work with local Japanese logistics and customs requirements and internal teams to ensure compliant and timely shipments

Engineering Collaboration & Design Support

• Partner with Engineering, Operations, and Product teams to embed strong engineering and manufacturing practices
• Support design-for-manufacturing and design-for-scale decisions
• Help guide early-stage designs toward scalable, cost-effective production solutions

Cross-Functional Coordination & Communication

• Act as a central point of coordination across Engineering, Supply Chain, Operations, and external partners
• Drive alignment and decision-making across stakeholders with competing priorities
• Clearly communicate risks, tradeoffs, and decisions to both working-level teams and leadership 

Success Metrics

• On-time materials procurement and readiness aligned to program milestones
• Clear CTB visibility with reduced last-minute procurement escalations
• Accurate material receiving, storage, and inventory tracking
• Reliable and compliant outbound shipping execution
• Improved cost visibility and supplier execution

Essential Qualifications

• Experience bringing newly developed products to scale through supplier and partner relationships
• Strong project or program management experience with the ability to influence across teams
• Experience coordinating materials procurement, receiving, storage, and shipping
• Professional proficiency in English and Japanese (written and verbal)
• Knowledge of Japanese logistics, import/export regulations, and local business etiquette
• Ability to perform cost analysis and support negotiations
• Excellent communication and stakeholder management skills
• Comfortable working in an Agile environment with aggressive timelines

This is a full-time role based in our offices in either Tokyo or Yokohama.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.   We operate core working hours so you can determine the schedule that works best for you and your team. 

Role Overview:

As Market Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

You will work hands-on with data, dashboards, and internal teams to identify performance gaps quickly and act on them without del

As a high-performing team player at Nuitée, you will be key to our exponential growth, bringing exceptional value to new clients and contributing to our vision of reshaping the travel technology landscape.

Key Responsibilities

As a  Market  Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

• Own and manage a portfolio of directly contracted hotel partners
• Build strong, long-term relationships with hotel revenue managers, GMs, and cluster teams
• Drive revenue growth by optimizing availability, pricing, room-type coverage, and restrictions
• Monitor performance daily using Yielding and Transaction dashboards to identify opportunities and issues early
• Recommend and execute promotions, pricing adjustments, and distribution optimizations
• Lead regular business reviews and build structured quarterly account plans for key partners
• Own post-contract activation, working with Connectivity and Tech teams to ensure hotels go live quickly and correctly
• Proactively remove blockers and follow through until issues are resolved

What Success Looks Like:

• Hotels are activated quickly and fully distributed
• Performance issues are identified early and addressed fast
• Revenue and margin improve quarter over quarter
• Hotel partners are engaged, responsive, and see clear value from Nuitee

Our Ideal Candidate:

• Experienced in hotel account management, revenue management, or travel distribution
• Comfortable working with data and performance dashboards
• Strong understanding of hotel pricing, inventory, and connectivity workflows
• Highly organized, execution-driven, and accountable
• Demonstrates a strong sense of urgency — you move fast, follow up relentlessly, and don’t let issues linger
• Comfortable operating in a dynamic environment where priorities move quickly

What you'll do at Jamf:

The Senior Enterprise New Logo Account Executive is an experienced enterprise hunter to lead Jamf's new logo acquisition at the enterprise level. This is a fully new logo role — your responsibility is to identify, target, and close new enterprise accounts (with 4,000+ employees). You'll manage the entire sales process, develop relationships with C-suite executives, navigate complex buying committees, and secure high-value logos that lay out the groundwork for long-term customer partnerships.

This role is offered as hybrid, with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Kanto area, Japan and have sponsorship to live and work in Japan.  #LI-Hybrid

What you can expect to do in this role:

New Logo Acquisition

• Build and execute a focused territory strategy to land net-new enterprise logos within an assigned segment (vertical, account tier, or named accounts).
• Develop deep segment expertise — buying behaviors, compliance requirements, Apple ecosystem maturity — to sharpen pipeline targeting and Jamf's value proposition.
• Develop a robust pipeline by outbound prospecting, collaborate with Marketing on ABM campaigns, and coordinate with our key Channel partners to facilitate strategic introductions.
• Engage diverse stakeholder groups including IT, Security, Finance, Legal, Procurement, and C-suite with customized business cases.

Complex Deal Management

• Ability to structure multi-year, multi-SKU commercial agreements, including expansion ARR & professional services.
• Experience selling against a land-and-expand motion — sizing the initial footprint for speed to close while protecting long-term ARR growth
• Manage the entire sales cycle from initial discovery to contract signing — including long cycles. changing stakeholders, enterprise procurement, legal, and InfoSec processes.
• Map and manage multi-threaded buying committees; understand stakeholder roles, internal politics, and how consensus gets built in large organizations
• Navigate SLASA, DPA, and security reviews with confidence; guide internal and external stakeholders without losing deal momentum.
• Negotiate commercial agreements, with support from Jamf Legal teams, that emphasize value-based positioning and the potential for long-term partnerships across Jamf's entire portfolio.
• Maintain deal control in competitive scenarios where incumbents are entrenched, and switching costs are real.

Executive Engagement & Partner Leverage

• Build multi-threaded C-suite relationships early, before formal buying processes start — never rely on a single thread.
• Position yourself as a trusted advisor on Apple enterprise management and endpoint security, bringing a segment-informed point of view.
• Deliver executive presentations and ROI business cases tied to board-level priorities: security posture, workforce productivity, compliance, and TCO.
• Own strategic relationships with Apple's enterprise team and key channel/SI partners, with joint business planning that creates a durable pipeline.

Forecasting, Pipeline & Team Impact

• Maintain a healthy, well-qualified pipeline with disciplined stage progression and accurate monthly/quarterly forecasting in Salesforce.
• Generate — not just consume — segment intelligence: competitive dynamics, regulatory shifts, Apple ecosystem trends, win/loss patterns.
• Contribute to segment playbooks, ICP definitions, and GTM priorities; mentor other AEs on prospecting and enterprise deal strategy.

What we are looking for:

• Minimum of 8 years of enterprise B2B SaaS sales experience with a consistent track record of quota attainment (Required)
• Proficiency in MEDDPICC or equivalent enterprise qualification methodology; ability to rigorously apply it across long, complex sales cycles to improve forecast accuracy and accelerate deal velocity 
• Proven success winning net-new enterprise logos — complex, multi-stakeholder deals in the 4,000+ employee segment (Required)
• Experience navigating complete enterprise buying cycles, including IT, Security, Legal, Finance, and C-suite.
• Advanced consultative, solutions-oriented selling style; able to connect technology capabilities to executive-level business outcomes.
• Deep experience in enterprise procurement processes: DPAs, SLAs, security reviews, and InfoSec requirements.
• Experience in direct and indirect (channel/partner) selling models.
• Strong Salesforce proficiency and forecasting discipline.
• Strong familiarity with Apple enterprise ecosystem or endpoint management/security technologies (preferred).
• Executive presence and communication skills that earn credibility at the C-suite level.
• Self-directed; thrives in fast-paced environments with long deal cycles and ambiguous buying processes.

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory.
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches.
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News

• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

• Named one of Forbes Most Trusted Companies in 2024

• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.

• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.

• We set achievable targets, help each other out, and share best practices across the team.

• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

About the Role:

The Sourcing Manager is responsible for developing and executing contracting strategies that align with the organization’s goals. This role involves managing supplier relationships, negotiating contracts, and ensuring expansion of hotel portfolio with a competitive cost, quality, and relationship building with the hotel suppliers. The Sourcing Manager will collaborate closely with various departments, including operations, finance, and revenue, to optimize the supply chain and support overall business objectives.

Key Responsibilities:

• Identify and prioritize hotel groups and individual properties aligned with Nuitee’s demand and growth strategy
• Actively prospect and engage hotel decision-makers (Revenue, Distribution, Commercial, GMs)
• Pitch Nuitee’s value proposition clearly and confidently, tailored to each partner
• Lead commercial discussions and contract negotiations with hotels and chains
• Close direct contracts and ensure clean, complete handover to internal teams
• Maintain a strong pipeline of opportunities and progress deals with urgency
• Work closely with Connectivity and Ops teams to validate feasibility before signing
• Accurately track deal activity, pipeline, and blockers in CRM tools

What Success Looks Like

• New hotels and chains signed consistently and at pace
• High-quality contracts aligned with Nuitee’s commercial and technical standards
• Short sales cycles and fast progression from first contact to signature
• Strong collaboration and clean handovers to Account Managers

Our Ideal Candidate:

• Bachelor’s degree in Tourism, Business, Marketing or Administration
• 3+ years winning hotel supply at an OTA/wholesaler or selling for a hotel group.
• A contact book across top properties/owner groups—and the confidence to use it.
• Proven track record closing multi-property or chain agreements.
• Strong, simple communication; you handle objections and get to “yes.”
• Fluent English + local language (see below). 
• Comfortable with frequent travel (to 40%)

Skills:

• Strong negotiation and contract management skills.
• Excellent analytical and problem-solving abilities.
• Leadership and team management experience.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and presentation skills.
• Proficiency in sourcing and procurement software tools.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

Description

Keeper is seeking a highly motivated Inside Sales Representative to join our APAC B2B sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role!

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Target new customers through cold outreach and lead generation campaigns via phone calls and emails
• Manage full sales cycle
• Communicate in Japanese and English, both verbally and in writing
• Balance scheduling sales meetings with new clients on a weekly basis
• Ensure all customers are on an active Keeper contract
• Build and create a constant pipeline of prospect customers to scope
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Participate in cold call/role play activities and shadow cold calls with colleagues
• Develop relationships with prospect customer contacts
• Utilize additional sales resources to target and identify new business targets
• Leverage Salesforce.com database to accurately reflect pipeline and account activity
• Facilitate the proposal review process for new business opportunities

Requirements

• 3+ years of software sales experience
• Must be bilingual in Japanese and English, with excellent verbal and written communication skills
• Experience selling identity access management solutions, including PAM (privileged access management)
• An accomplished track record of selling software into IT organizations
• Salesforce experience
• Web-conference demo experience
• A track record of exceeding sales quotas
• A positive mindset, team-oriented, results driven, and organized
• Deadline and detail oriented
• Experience managing full sales cycle

Preferred

• Bachelor’s degree
• Cybersecurity experience
• Experience or knowledge of the Information Security industry is highly desired
• Excellent problem-solving skills
• Proficiency with Microsoft Office & Google Suite programs
• Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is hiring driven Customer Success Managers to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper Security

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Communicate in Japanese and English, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements 

• 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Experience working in IAM industry is a plus
• Undergraduate degree preferred (BA/BS)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is hiring a driven, English speaking Account Manager, with a heavy focus on New Zealand and Australian accounts to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper Security

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts (primarily in New Zealand and Australia)
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Ability to communicate in English with an emphasis on technology and business acumen, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements 

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
• Must have English language proficiency for business purposes, with excellent verbal and written communication skills, Japanese professional language proficiency is preferred
• Experience selling into New Zealand and Australian markets with proven success
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Undergraduate degree preferred (BA/BS)
• Experience working in IAM industry is a plus

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

While we may not have an immediate opening, we are always interested in connecting with talented and impact-driven professionals who would like to collaborate with us on our future projects. 

Potential roles may include Design Researcher, UX Researcher, AI Engineer/Architect, Project Manager, and other functions as future opportunities arise.

Should an opportunity become available that aligns with your skills and experience, we will reach out!

Who We Are

Moon Creative Lab is a global venture studio that empowers the creation of new businesses for Mitsui. Moon’s mission is to help individuals, teams, and corporations unleash their creativity and transform bold ideas into ventures that will have an exponential impact on the world. By bringing together the best talent in design, engineering, product, and more, we help bring new ventures from zero to launch. For more information, visit www.mooncreativelab.com.

Minimum Requirements for Future Opportunities

• At least 3 years of professional experience in the relevant field
• Native level Japanese required; bilingual Japanese-English is a big plus
• Collaborative team player who thrives in a diverse and inclusive environment
• Proactive, entrepreneurial thinker comfortable with fast-paced change and new challenges
• Possess appropriate work authorization for the location and ability to work in an in-office environment

Sounds Fun, Right?

If you identify with Moon's values and would like to contribute to our work, please submit your resume and optionally, a cover letter.

EQUAL OPPORTUNITY EMPLOYER

Moon Creative Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Status: Full-time

Division: Legal & Compliance Div.

Position overview　

As a strategic business partner, this individual contributes to the company’s growth and success locally and globally from a legal and compliance perspective. This individual is required to enable business by analyzing the situation logically, assessing risk and benefit, and working closely and actively with various functions across the company rather than being conservative and behaving like a judge. This individual reports to the Head of Legal & Compliance Div.

Key Duties and Responsibilities 

• Collaborate with business functions to provide sound legal and compliance advice that aligns with the company’s strategic goals and supports overall growth.
• Draft, review, and negotiate a wide range of contracts both in Japanese and English.
• Participate in multifunctional committee reviews of press releases, promotional materials, and publications in oversight of commercialization activities.
• Plan and restructure compliance program, including organizing a global compliance committee, establishing an event management system, and monitoring general regulations such as privacy areas.
• Establish, revise, or repeal internal rules/policies/SOPs, including rules of approval authority.
• Lead initiatives to ensure company-wide understanding and compliance with relevant laws and regulations, including conducting internal training sessions.
• Provide sound advice on Intellectual Property(IP) area and operate IP management by collaborating with global patent team and business functions.
• Operate contract lifecycle management system and maintain its data accuracy.
• Operate services related to the Company Act.
• Streamline business processes in legal and compliance areas.
• Maintain or update content on the intranet.
• Support other affiliates; such as Taiwan and India as well as the Headquarter.

Desired Education, Skills and Experience

• Must have 5+ years of experience in legal and compliance roles within the pharmaceutical/medical device industry. Experience in reviewing promotional materials from a legal and compliance perspective aligned with industry regulations is strongly preferred.
• Demonstrated the ability to provide business-oriented solutions to complex problems.
• Excellent written and verbal communication skills with the ability to clearly explain complex legal or compliance matters to non-legal/compliance professionals in both Japanese and English are strongly preferred.
• Experience in Intellectual Property Management, especially patent management, is a strong plus.
• Demonstrated ability to work independently and proactively with minimal supervision.
• Proven ability to work with all levels of management and the general workforce, a strong sense of professionalism, and the drive to provide superb and timely support to internal clients.
• A high level of proficiency with IT tools and systems, including experience with legal tech solutions and compliance software.
• A bachelor’s degree in law or JD is required.  An Attorney’s license or patent attorney license in Japan is a plus.

About Us

Butlr is on a mission to make the built environment people-aware. We live and work in houses and buildings that aren't aware of their inhabitants. We heat and cool spaces when no one is in them, clean areas that haven't been used, and lease office space that no one is using. Our vision is to enable smarter buildings and increase the quality of life while respecting privacy. 

Spun out of the MIT Media Lab in 2019 with offices in Silicon Valley and Boston, Butlr was founded by Forbes 30 Under 30 entrepreneurs Honghao Deng and Jiani Zeng. Butlr pioneers in space occupancy and people sensing technologies and delivers rich spatial intelligence for workplace, retail, and healthcare use cases. We help customers revolutionize the way they operate in human-centric environments, ensuring efficiency and productivity at every step.

We are backed by top venture capital institutions and strategic investors such as Foundry Group, Tiger Global, Qualcomm Ventures, E14 Fund, and Carrier, among others. We are recognized as one of Fast Company's "2024 Most Innovative Companies", Inc. Magazine's "2023 Best in Business'' (AI & Data Category), World Economic Forum's Top Innovator in YES San Francisco Challenge, among other awards/recognitions. We operate with top occupiers, landlords, care facilities, and service providers in North America, Europe, and Asia. We pride ourselves in providing exceptional solutions and service to numerous prestigious customers, tech giants, and world's largest conglomerates and brands.

We are looking for talented and passionate people to join our team to help us continue our rapid growth. 

About the Role:

Butlr is seeking a Technical Project Manager (Contract) based in Japan to lead the execution of on-site sensor deployments and coordinate cross-functional activities from pre-sales through post-installation. This individual contributor role is pivotal to delivering high-quality, timely, and cost-effective projects while serving as the bridge between sales, operations, and the customer.

As the Project Manager, you’ll scope projects, manage installation planning, oversee on-site execution, and ensure client satisfaction. You’ll also contribute to improving internal processes and documenting best practices to strengthen our global deployment capabilities.

Requirements:

• 3+ years of experience in project management, technical installations, or field operations.
• Strong technical aptitude; familiarity with IoT, sensors, mesh networks, or smart building technologies.
• Ability to interpret architectural floor plans and construction documents.
• Excellent communication skills, with experience interfacing directly with customers and executive stakeholders.
• Fluent in Japanese and proficient in English (written and spoken).
• Proficient in managing contractors, timelines, and budgets in a fast-paced environment.
• Comfortable working independently and solving problems on-site.
• Basic technical troubleshooting skills; coding/API familiarity is a plus.
• Experience implementing technical products, with an engineering or technical degree, and strong background in project management in technology, construction, or smart infrastructure sectors is ideal.
• A natural problem solver with strong communication skills, able to engage effectively with executive-level customers and internal stakeholders.
• A self-starter, able to work independently, and proactive in problem-solving.
• Creative, adaptable, and responsive, especially when on-site with a customer or partner.
• Detail-oriented and eager to understand and apply our product in diverse customer environments.

Responsibilities:

• Own end-to-end project execution in Japan, from pre-sales scoping to post-installation QA.
• Review architectural floor plans and site documentation to support quoting and planning.
• Collaborate with Sales to define technical requirements and accurately scope deployments.
• Plan and manage resources—including internal teams, external contractors, and material logistics—for on-site installations.
• Execute installations on-site as needed, including Wi-Fi setup, ceiling mounting, and system calibration.
• Identify and troubleshoot on-site issues such as RF interference, network limitations, or mechanical constraints.
• Support the sales cycle through technical requirement scoping, prospective buyer meetings, solution review sessions, and the deployment approval process.
• Maintain clear communication with clients, ensuring alignment and satisfaction throughout the deployment lifecycle.
• Ensure all targets are met and/or exceeded including quality standards and on-time and on-budget deliveries.
• Contribute to and improve installation SOPs, training documentation, and internal playbooks.
• Collect and share field feedback with Product and Engineering to inform roadmap decisions.

Why working at Butlr is great!

We are building a culture that puts people first! We’re a team of engaging, motivated, and intelligent problem-solvers who are committed to making an impact. We believe in fostering a culture of healthy work-life balance, and we encourage an inviting, collaborative, fun work environment.

Butlr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply!

Disclaimers

Butlr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.