Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Jacksonville, FL. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Jacksonville, FL. offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

PURPOSE OF POSITION:

This full-time position is responsible for overseeing warehouse operations and the flow of materials, from receipt of components through production support to final product shipment. The role ensures inventory accuracy, efficient material handling, and on-time delivery to support production and customer commitments.

RESPONSIBILITIES:

· Maintain control and accuracy over all inventories (raw material, WIP, finished goods), including material transactions, warehouse operations, and receiving activities.

· Coordinate with the Supply Chain Manager to ensure all components and materials are delivered to support the production process.

· Lead and coordinate daily warehouse operations, including receiving, inventory management, storage, and delivery to point of use to ensure efficient and accurate material flow.

· Establish and implement methods and best practices related to inventory control, material flow, and warehouse processes.

· Support production scheduling activities by monitoring material availability, tracking production progress, and identifying potential constraints.

· Coordinate with the Supply Chain manager and Quality Manager to implement, and manage systems to evaluate, monitor and report supplier scorecard performance.

· Coordinate with the Supply Chain Manager and Quality Manager to resolve vendor return material authorizations in a manner which supports the production schedule.

· Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, an inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against future inconsistencies.

· Participate as a member of the operations team in making cross-functional operational decisions.

· Maintain a safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.

QUALIFICATIONS:

· Bachelor’s degree in supply chain management, logistics, business or a related discipline.

· 4+ years’ experience in inventory control, warehouse operations, logistics, or supply chain within a manufacturing environment

· Demonstrated experience designing, implementing and managing lean warehouse and material replenishment systems 

· Experience working with ERP/MRP systems for inventory and materials planning (e.g., SAP, Oracle, Infor Syteline experience is a huge plus)

· Certifications optional but beneficial: APICS Certified in Production and Inventory Management (CPIM), Certified Supply Chain Professional (CSCP), Six Sigma or Lean Manufacturing certification

REQUIRED SKILLS:

· Strong understanding of inventory management systems and processes.

· Ability to work in and with an ERP/MRP system

· Strong analytical skills for inventory management, material tracking, and operational performance

· Familiarity with manufacturing processes and timelines.

· Demonstrated problem solving, quantitative analysis, and analytical abilities

· Proactive communicator who can clearly articulate business results and department needs

· Strong leader with a proactive, positive attitude, and a strong sense of self-motivations, accountability, and responsibility

· Proven ability to manage multiple projects with competing deadlines

SUPERVISION OF PERSONNEL:

· Warehouse Supervisor

· Stock Control Specialists

· Logistics Coordinator

· Logistics Specialists

· Woodshop personnel

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 90% Walking/Standing – 10%

Lifting: Occasionally lift up to 15 lbs.

Bend: Ability to bend, squat, crawl and climb.

Vision: Long periods of close work on computer screen

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space and exposure to outdoor conditions such as excessive cold, excessive heat, noise/vibration and dust.

Location: US Remote

Reports To: Director of Data and Analytics 

Salary Range: $130,000 - $170,000

Position Summary:

The Data Engineer is a core builder on IEM’s data and analytics team. This role develops and maintains the data pipelines and transformation models that power Tableau dashboards and business decisions across the organization. Working within an established modern data stack (Fivetran, Snowflake, dbt, Tableau. The Data Engineer turns raw source data into reliable, well-tested, and well-documented analytics-ready datasets. This is a hands-on individual contributor role with real ownership of production data models and growing influence on engineering standards.

Ideal Candidate Profile

You have 3–5 years of experience building data pipelines and transformation workflows in cloud environments. You’re proficient with SQL and Python, comfortable working in Snowflake, and have hands-on experience with dbt or similar transformation tools. You write clean, tested code and take pride in documentation. You’re curious about the business context behind the data and can translate stakeholder questions into well-modeled datasets. You work well on a small team, take feedback constructively, and are eager to grow your skills in analytics engineering, data modeling, and cloud data architecture. You’re excited about AI’s role in modern data work and comfortable using AI coding assistants and agents to accelerate your output.

Key Responsibilities:

• Data Pipeline Development: Build and maintain ELT pipelines using Fivetran and custom integrations that ingest data from source systems including Procore, Salesforce, ERP platforms, and internal databases into Snowflake
• dbt Transformation Models: Develop, test, and document dbt models that transform raw data into clean, reliable datasets for analytics and reporting across Finance, Production, Supply Chain, and Engineering
• Data Modeling: Build dimensional models and staging layers following team conventions, ensuring data is structured for optimal Tableau dashboard performance and ad-hoc analysis
• Data Quality: Write and maintain dbt tests, monitor data freshness, and investigate data quality issues when they arise, owning resolution through to root cause
• Source System Integration: Work with APIs and data connectors to integrate new data sources, troubleshoot ingestion issues, and ensure reliable data flow into the warehouse
• Documentation: Maintain clear documentation for data models, pipeline configurations, and business logic so the team can understand and extend your work
• Collaboration: Partner with business stakeholders to understand data needs, clarify requirements, and deliver datasets that answer real operational questions
• Performance: Monitor query performance and pipeline efficiency, identifying opportunities to optimize warehouse costs and model run times
• Engineering Standards: Participate in code reviews, follow Git workflows and CI/CD practices, and contribute to improving the team’s development processes
• Continuous Learning: Stay current with modern data stack tools and practices, bringing ideas for improvement back to the team
• AI-Assisted Development: Use AI coding assistants and agent-based tools to accelerate pipeline development, code generation, testing, and documentation. Manage AI agents as part of your daily workflow to increase throughput and quality

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field, or equivalent experience
• 3–5 years of experience in data engineering, analytics engineering, or BI development with hands-on experience building production data pipelines
• Strong SQL skills including CTEs, window functions, complex joins, and query optimization
• Experience with Snowflake or similar cloud data warehouses
• Working experience with dbt (data build tool) for building and testing data transformation workflows
• Proficiency in Python for data processing, scripting, and API integrations
• Experience with data integration platforms such as Fivetran or similar ELT tools
• Familiarity with Tableau or similar BI tools and understanding of how data structure impacts dashboard performance
• Comfortable with Git version control and modern development workflows including code review and CI/CD
• Strong problem-solving skills with ability to debug data issues systematically
• Clear written and verbal communication skills with ability to document work and explain technical concepts to non-technical stakeholders
• Self-motivated with ability to work independently in a remote environment while collaborating across a distributed team
• Experience using AI coding assistants (e.g., Claude, GitHub Copilot) and comfort directing AI agents to perform data engineering tasks such as writing SQL, generating dbt models, and debugging pipeline issues
• Preferred: Experience with manufacturing, construction, or project management data systems such as Procore, ERP platforms, or supply chain tools
• Preferred: Familiarity with dimensional modeling concepts (star schemas, fact/dimension tables)

Location

Fully remote within the United States. May require up to 10% travel to IEM facilities for team collaboration, project kickoffs, and stakeholder meetings. 

Position Summary:

IEM is currently seeking a Manufacturing Engineer for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. We are seeking a hands-on and detail-oriented Manufacturing Engineer with experience working in a medium to high-mix volume manufacturing environment. This role is responsible for driving process improvements, implementing standard work, and leading continuous improvement initiatives using structured problem-solving and Kaizen methodologies. The ideal candidate thrives in a fast-paced, team-oriented setting and has a passion for lean manufacturing and operational excellence.

Key Responsibilities:            

• Design, optimize, and implement manufacturing processes to improve quality, efficiency, and safety.
• Lead and participate in Kaizen events, root cause problem solving (8D, A3, DMAIC), and continuous improvement projects.
• Develop and maintain standard work instructions for production processes.
• Use data-driven analysis (SPC, Pareto, time studies) to identify and resolve process bottlenecks or defects.
• Collaborate with cross-functional teams including Quality, Operations, and Supply Chain to introduce new products and process changes.
• Support equipment selection, process validation, and layout optimization for lean flow.
• Lead PFMEA, control plans, and risk assessments for manufacturing processes.
• Ensure processes comply with quality, safety, and environmental standards.
• Train and mentor operators and technicians on process changes and lean tools.

Qualifications:

• Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering (or related technical field).
• 3–7 years of experience in a manufacturing or process engineering role. Proven experience with Kaizen, standard work, time studies, line balancing, material flow, and structured problem-solving tools (A3, 5-Why, Fishbone, PDCA, etc.).
• Strong working knowledge of Lean Manufacturing and/or Six Sigma principles.
• Experience with ERP/MES systems, engineering change control, and work instruction platforms.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficient in Microsoft Office and engineering tools such as AutoCAD, SolidWorks, or equivalent.
• Strong interpersonal, facilitation, and communication skills.

Preferred Qualifications:

• Lean/Six Sigma certification (Green Belt or higher).
• Experience in electrical equipment, assembly-based, or industrial manufacturing environments.
• Familiarity with ISO 9001 or related quality management systems.

IEM is currently seeking a Manufacturing Engineer – Metal Fabrication (E2) to support the commissioning, implementation, and optimization of metal fabrication manufacturing processes within our rapidly expanding switchgear operations. This intermediate-level role involves independent execution of equipment launches, training development, and process optimization activities.

Please note: This position requires 100% onsite presence in our Jacksonville sites and does not offer remote work. 

KEY RESPONSIBILITIES

• Support installation, commissioning, and validation of metal fabrication equipment (CNC punching, press brakes, welding, powder coating, wire processing, and busbar equipment)
• Coordinate with equipment vendors during setup, FAT/SAT, and production ramp-up
• Assist with manufacturing cell layout, material flow, and facility readiness
• Support operator and maintenance training during equipment launch
• Develop, evaluate, and improve manufacturing methods, utilizing knowledge of product design, materials and parts, fabrication processes, tooling and production equipment capabilities, and quality control standards
• Apply lean manufacturing principles to improve safety, ergonomics, and process stability
• Implement and maintain OEE systems to track and improve machine efficiency
• Analyze incidents and quality issues, define and implement corrective actions
• Participate in automation initiatives by employing robotic manufacturing, material handling, and inspection.
• Implement preventative maintenance programs to reduce machine down times.
• Develop standard work, SOPs, and training materials for operators and technicians
• Collaborate with operations, quality, supply chain, facilities, and EHS teams
• Occasional travel to vendors or other IEM facilities as required

QUALIFICATIONS

Required:

• Bachelor’s degree in mechanical, manufacturing, or industrial engineering, or related technical field
• Must have knowledge of CNC machines, metal forming, fabrication processes, and their requirements.
• Minimum 3-year experience in a related manufacturing environment.
• Experience in 3D CAD/CAM Software (Solidworks preferred)
• Competency in GD&T required
• Strong communication skills and ability to work in an on-site production environment
• Excellent problem-solving skills and analytical thinking ability

Preferred:

• Exposure to equipment commissioning or production ramp-up
• Familiarity with Lean manufacturing tools (OEE, SPC, etc.)
• Experience working with CNC equipment OEMs such as Amada or similar
• Ability to manage multiple projects and assignments with high level of autonomy and accountability for results
• Knowledge of machinery design

We are seeking a Manufacturing Engineer - Early Career (E1) to support the commissioning, implementation, and optimization of metal fabrication manufacturing processes within our switchgear operations. This entry-level role focuses on supporting equipment commissioning, training, and early-stage process development under guidance from senior engineers.

Please note: This position requires 100% onsite presence in our Jacksonville sites and does not offer remote work. 

KEY RESPONSIBILITIES

• Support installation, commissioning, and validation of metal fabrication equipment (CNC punching, press brakes, welding, powder coating, wire processing, and busbar equipment)
• Coordinate with equipment vendors during setup, FAT/SAT, and production ramp-up
• Assist with manufacturing cell layout, material flow, and facility readiness
• Develop standard work, SOPs, and training materials for operators and technicians
• Support operator and maintenance training during equipment launch
• Analyze production data to identify opportunities for efficiency, quality, and throughput improvements
• Apply Lean manufacturing principles to improve safety, ergonomics, and process stability
• Collaborate with Operations, Quality, Supply Chain, Facilities, and EHS teams
• Support future equipment procurement, expansion, and optimization initiatives
• Occasional travel to vendors or other IEM facilities as required

QUALIFICATIONS

Required:

• Bachelor’s degree in mechanical, manufacturing, or industrial engineering, or related technical field
• Experience in a manufacturing or process engineering environment
• Experience in 3D CAD/CAM Software (Solidworks preferred)
• Strong communication skills and ability to work in an on-site production environment
• Excellent problem-solving skills and analytical thinking ability

Preferred:

• Experience with metal fabrication processes and equipment
• Exposure to equipment commissioning or production ramp-up
• Familiarity with Lean manufacturing tools

Experience working with CNC equipment OEMs such as Amada or similar

We are seeking an experienced and detail-oriented Master Scheduler to join our Jacksonville production planning team. This key role will ensure the production schedules are level-loaded, resources are optimally allocated, and capacity constraints are managed effectively. The Master Scheduler will play a vital role in maintaining efficient operations and will serve as a primary liaison for reporting capacity levels to upper management, providing insights that drive informed decision-making. The candidate will also be expected to perform additional duties as assigned to support the team and organization 

Please note: This position requires 100% in-office presence in our Jacksonville location and does not offer remote work.  

Key Responsibilities

Production Scheduling and Planning:

• Develop and maintain a master production schedule to ensure balanced workloads and optimal resource utilization.
• Collaborate with production planners, team leads, supply chain and engineering personnel to align production schedules with demand forecasts and inventory goals.
• Identify and resolve scheduling conflicts or bottlenecks to maintain a smooth workflow.

Capacity Management:

• Monitor and analyze the plant's capacity levels, identifying potential risks or inefficiencies.
• Provide actionable recommendations to address capacity constraints and improve throughput.
• Partner with operational teams to ensure resources (labor, equipment, materials) are aligned with production requirements.

Reporting and Communication:

• Create and present detailed reports to upper management on plant capacity, production performance, and resource utilization.
• Develop and monitor dashboards and metrics to track key performance indicators (KPIs) related to scheduling and capacity planning.
• Serve as a communication bridge between production teams and leadership, ensuring alignment on priorities and goals.

Continuous Improvement:

• Implement and refine scheduling processes to enhance accuracy and efficiency.
• Identify and recommend process improvements to support manufacturing and operational excellence.
• Stay updated on industry best practices and integrate them into scheduling and planning workflows.

Qualifications

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field or equivalent work experience.
• APICS/ASCM CPIM certification preferred
• 3-10 years of experience in master scheduling, production scheduling, capacity planning, or a similar role within a manufacturing environment.
• Strong analytical skills with the ability to interpret data and drive decisions.
• Proficiency in ERP/MRP systems (Infor Syteline preferred) and advanced Excel skills.
• Excellent communication and presentation skills, with experience reporting to senior leadership.
• Demonstrated ability to manage multiple priorities and work under tight deadlines. 
• Experience with lean manufacturing principles and continuous improvement initiatives.
• Familiarity with the specific needs of production in a make-to-order manufacturing environment.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Position Overview 

IEM is currently seeking a Materials Planning Specialist for our Jacksonville, FL location. The Materials Planning Specialist will play a key role in establishing and refining the material replenishment strategies that support IEM Jacksonville’s lean production system. This individual will be responsible for designing and implementing material flow processes aligned with principles such as Kanban, PFEP, JIT, and FIFO. This role will also serve as a cross-functional liaison among Production, Supply Chain, and Fabrication to ensure successful adoption and execution of these new systems. 

This position offers the opportunity to lead the foundational buildout of lean materials processes and develop broad operational knowledge in a fast-paced manufacturing environment. 

Key Responsibilities 

• Lean Material Replenishment System Development 

• Design, pilot, and implement lean material replenishment systems including Kanban, PFEP, JIT, and visual replenishment strategies. 

• Develop and maintain point-of-use (POU) inventory solutions to reduce material travel and downtime. 

• Cross-Functional Process Alignment 

• Collaborate closely with Production, Fabrication, Planning, and Warehouse teams to align material delivery processes with work center needs. 

• Lead regular reviews and kaizen events to identify gaps and drive standardization. 

• Kitting, Staging, and Inventory Accuracy 

• Work with warehouse and production staff to improve part staging and kitting processes in support of work center schedules. 

• Ensure accurate ERP transactions, drive cycle count integrity, and support real-time inventory visibility. 

• Continuous Improvement and Lean Culture 

• Serve as a champion for lean transformation efforts related to materials flow and planning. 

• Develop and standardize visual management tools to support tiered daily management. 

• Training & Change Management 

• Train key personnel on lean material systems and practices. 

• Document standard work and facilitate knowledge transfer across shifts and departments. 

Qualifications & Experience 

• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or relevant degree program. 

• 1–7 years of experience in a manufacturing environment with exposure to materials management, operations planning, or production support. Internships or co-op experience will be considered.  

• Foundational understanding of lean principles such as 5S, value stream mapping, Kanban, and PFEP. 

• Experience working with ERP systems (Infor preferred) and material tracking solutions. 

• Effective communication and project management skills with an ability to collaborate across multiple departments. 

• Demonstrated initiative and drive to improve processes, with a willingness to learn and grow into a larger leadership role. 

Job Summary:

The Operations Manager is responsible for end-to-end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic objectives and customer expectations.

This role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data-driven, bottom-up problem-solving culture. They will lead a cross-functional production team, ensuring that workflow optimization, resource utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.

This position collaborates closely with Planning, Materials, Quality, Engineering, and Maintenance to optimize processes, resolve bottlenecks, and implement continuous improvement initiatives that support long-term business growth.

Second Shift: 3pm - 11:30pm

Essential Functions:

• KPI Ownership & Performance Management: Own, monitor, and drive improvement in key performance indicators (KPIs) including on-time delivery (OTD), first-pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals.
• Team Leadership & Accountability: Manage and develop a cross-functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels.
• Production Scheduling & Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment.
• Data-Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem-solving, and process mapping to drive improvements.
• Continuous Improvement & Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives.
• Cross-Functional Collaboration: Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production.
• Compliance & Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high-quality production.

Qualifications:

Education & Experience:

• Preferred: Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field.
• Minimum Required: 3-5 years of experience in manufacturing leadership, such as Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles.
• Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives).

Certifications (Preferred, but Not Required):

• Lean Six Sigma Green Belt (or higher) preferred.
• Project Management Professional (PMP) certification is a plus.
• APICS, CPIM, or other supply chain-related certification is a plus for materials-heavy value streams.

Skills & Competencies:

• Leadership & Team Development: Proven ability to develop, coach, and manage cross-functional teams, ensuring accountability and engagement.
• Data-Driven Problem-Solving: Strong analytical and critical thinking skills with experience in using KPIs, root cause analysis, and Lean tools to drive decision-making.
• Process Optimization: Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Communication & Stakeholder Engagement: Ability to communicate effectively with shop floor teams, peers, and senior leadership, ensuring alignment across the organization.
• Time Management & Prioritization: Strong ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Technical Proficiency: Experience with ERP/MRP systems (INFOR/Syteline a plus), Tableau, and Microsoft Office (Excel, PowerPoint, Word) for reporting and data analysis.

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

First shift hours are 6:00am - 2:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

PURPOSE OF POSITION:

The purpose of the Continuous Improvement Engineer, IEM360 role is to provide high-impact support role responsible for deploying and sustaining our enterprise-wide operating system across functions and sites. Modeled on world-class systems such as the Danaher Business System and Crane Business System, IEM360 is IEM’s framework for driving continuous improvement, lean enterprise transformation, and strategic execution. The IEM360 CI Engineer partners with functional and plant leaders to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervisory responsibilities.
• The position requires collaboration with other roles to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

ESSENTIAL FUNCTIONS:

• Lead IEM360 Deployment: Drive the implementation of IEM Business System tools and processes across operations, supply chain, engineering, and commercial functions, ensuring alignment with strategic objectives.
• Kaizen Facilitation: Plan, lead, and coach cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving, and strategic growth/capacity initiatives.
• Capability Building: Develop internal capability by training and coaching team members and leaders at all levels in lean thinking, daily management, and continuous improvement practices.
• Business System Maturity: Assess business system maturity across plants and functions; create and execute improvement roadmaps using tools such as maturity models, Hoshin Kanri, tiered daily management, and KPI dashboards.
• Change Leadership: Act as a catalyst for cultural transformation, enabling teams to embrace standardization, accountability, and data-driven decision-making.
• Performance Management: Partner with site leadership to embed IEM360 into key processes such as policy deployment (Hoshin), S&OP, new product introduction, and operational reviews.
• Best Practice Sharing: Identify, document, and disseminate internal best practices. Benchmark against external best-in-class organizations and adapt appropriately for IEM.

COMPETENCIES:

• Proven ability to work independently, take initiative, and manage responsibilities with minimal supervision.
• Hands-on leader and coach; thrives on the shop floor and in frontline engagement.
• High emotional intelligence with the ability to influence without authority.
• Comfortable navigating ambiguity and building structure in evolving organizations.
• Results-driven, with a bias for action and accountability.
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Excellent interpersonal and customer service skills.
• Excellent organizational and time management skills and attention to detail.
• Proficient in Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in engineering, Business, Operations, or a related field; MBA or Master’s preferred.
• 3-5 years of experience in manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment.
• Deep understanding of Lean principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem-solving).
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives.
• Understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong facilitation, project management, and communication skills.
• Experience working in or with a formal business system (e.g., DBS, CBS, strongly preferred)
• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Willingness to travel (~25%) across IEM’s manufacturing locations.

Physical Demands: Activities: Sitting – 60% Walking/Standing – 40%

Lifting: Must be able to lift up to 20lbs.

Vision: Long periods of close work on a computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office and non-climate-controlled production floor.

IEM is currently seeking a Supply Chain (Material Replenishment) Intern for our Jacksonville, FL location. We are seeking motivated, hands-on interns to support a critical material flow and warehouse transformation initiative in our Jacksonville operations. This is a fast-paced, high-impact opportunity to gain real-world experience in supply chain, manufacturing operations, and logistics. Interns will play a key role in improving material readiness, implementing replenishment strategies (Kanban), and supporting end-to-end material flow across multiple facilities. This role is ideal for individuals who want to work on the floor, learn operations firsthand, and contribute to meaningful process improvements.

Please note: This position requires 100% in-office presence in our Jacksonville, FL offices and does not offer remote work.  Candidates must currently reside in the Jacksonville Metropolitan area.  

What you'll learn

• Hands-on experience in supply chain and manufacturing operations
• Exposure to warehouse transformation and system implementation
• Opportunity to provide training to others
• Cross-functional exposure (operations, systems, purchasing, logistics)
• Potential pathway to full-time opportunities based on performance

Key Projects

• Support implementation of material replenishment strategies (e.g., Kanban systems)
• Assist with end-to-end material flow improvements across facilities
• Perform data entry, tracking, and analysis in Excel
• Help set up physical infrastructure (labels, bins, whiteboards, Kanban cards, etc.)
• Organize, label, and sort materials within the warehouse
• Assist in training operators and material handlers on new processes and systems
• Conduct audits and ensure data/system accuracy
• Support warehouse system updates and transformation initiatives
• Collaborate with supply chain, operations, and purchasing teams
• Assist with basic purchasing or commodity support tasks 
• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications:  

• Currently enrolled in or recently completed a degree in Supply Chain, Logistics, Operations, Industrial Engineering, Mechanical Engineering, Business, or related field
• Basic proficiency in Microsoft Excel
• Strong work ethic and willingness to be “boots on the ground”, hands-on in an industrial manufacturing environment.
• Positive attitude and eagerness to learn in a fast-paced environment
• Comfortable working both on the warehouse floor and an office setting
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Position Summary

At IEM, we’re not just growing – we're thriving! Our rapid expansion means new opportunities are always on the horizon. If you’re someone who gets excited by making an impact through interesting challenges, you’ll feel right at home.

IEM is seeking a Sustainability Program Analyst for Jacksonville, FL; Ashburn, VA; Phoenix, AZ to support the execution and growth of our sustainability and ESG initiatives. This role is ideal for a professional with strong analytical skills and an interest in sustainability within a manufacturing environment.

Working closely with the Director of Sustainability and cross-functional teams, this role will contribute to sustainability data management, reporting, and program coordination. The Analyst will help translate sustainability goals into actionable initiatives, support emissions tracking (Scope 1, 2, and 3), and assist with regulatory and customer-driven ESG requirements.

This position offers hands-on exposure to sustainability strategy, data systems, and operational initiatives in a fast-paced industrial setting.

Key Responsibilities

Program & Initiative Support

• Support the coordination and execution of sustainability programs and initiatives.
• Assist in tracking project timelines, milestones, and KPIs across multiple initiatives.
• Help maintain documentation such as program plans, trackers, and status updates.
• Collaborate with internal teams (operations, engineering, supply chain, finance) to support project execution.

Sustainability Data & Analysis

• Collect, validate, and manage sustainability data, including Scope 1, 2, and 3 emissions.
• Assist in maintaining greenhouse gas (GHG) inventories aligned with the GHG Protocol.
• Analyze data to identify trends, gaps, and improvement opportunities.
• Support development of dashboards, reports, and presentations for internal stakeholders.

Sustainability Operations Support

• Partner with internal teams to support initiatives related to:
• Energy efficiency and facility emissions
• Waste and water management
• Supply chain sustainability data collection
• Assist in evaluating sustainability improvement opportunities through basic analysis and research.

Regulatory & Reporting Support

• Support preparation of sustainability disclosures and reports (e.g., SASB, GRI, CSRD).
• Assist with data gathering for audits, customer requests, and ESG questionnaires (e.g., CDP, EcoVadis).
• Monitor and summarize emerging sustainability regulations and standards.

Stakeholder Collaboration

• Coordinate with internal stakeholders to gather data and support initiatives.
• Help prepare materials for leadership updates and external communications.
• Contribute to internal sustainability awareness and engagement efforts.
• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications Required

• Bachelor’s degree in Sustainability, Environmental Science, Engineering, Business, or related field.
• 2–3 years of experience in sustainability, data analysis, operations, or a related role.
• Strong analytical and problem-solving skills with attention to detail.
• Experience working with data (Excel, dashboards, or similar tools).
• Basic understanding of sustainability concepts (GHG emissions, ESG, or climate-related frameworks).
• Strong communication and organizational skills.
• Ability to work collaboratively in a cross-functional manufacturing environment.

• Able to travel for work 25-30%.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Preferred

• Exposure to sustainability frameworks (GHG Protocol, SASB, GRI, CDP, etc.).
• Experience with data visualization tools (e.g., Power BI, Tableau).
• Internship or work experience in manufacturing, industrial, or energy-related environments.
• Familiarity with ESG or sustainability reporting tools/platforms is a plus.

Key Competencies

• Strong attention to detail and data accuracy
• Analytical thinking and curiosity
• Willingness to learn and grow in sustainability
• Effective communication and teamwork
• Ability to manage multiple tasks and priorities

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

Second shift hours are 3:00pm - 11:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

At IEM, we’re not just growing – we're thriving! Our rapid expansion means new opportunities are always on the horizon. If you’re someone who gets excited by making an impact through interesting challenges, you’ll feel right at home.  IEM is currently seeking a Production Planner for our Jacksonville, FL location, reporting to the Production Planning Manager. The Production Planner is responsible for translating customer demand and forecast requirements into executable production plans that align with material availability and manufacturing capacity. This role focuses on mid- to long-term planning, capacity alignment, and cross-functional coordination to support efficient manufacturing operations and on-time delivery, leveraging ERP tools to drive data-based decisions.

Please note: This position requires 100% in-office presence at our Jacksonville offices and does not offer remote work.

Key Responsibilities

Production Planning & Coordination

• Develop and maintain production plans based on customer demand, forecast data, material readiness, and manufacturing capacity.
• Review customer orders and demand signals to validate production requirements and alignment with established lead times.
• Collaborate with Production, Fabrication, and Engineering teams to ensure production plans are feasible and aligned with available resources.
• Partner with stakeholders to support resolution of demand changes, material constraints, or capacity limitations.
• Utilize ERP systems (INFOR preferred) to analyze demand, plan production requirements, and support manufacturing execution.

Capacity & Material Planning

• Analyze labor, equipment, and material capacity to identify constraints and support informed production planning decisions.
• Work closely with Supply Chain and Materials Planning to ensure material strategies support production plans.
• Participate in cross-functional planning meetings to align demand, capacity, and material availability across departments.
• Support long-range and medium-range capacity planning initiatives.

Continuous Improvement

• Identify opportunities to improve planning accuracy, reduce lead times, and enhance overall manufacturing efficiency.
• Contribute to lean manufacturing initiatives such as Kanban systems, visual management, and standardized planning processes.
• Support continuous improvement of ERP planning tools, data accuracy, and reporting practices.

Cross-Functional Communication

• Act as a key planning liaison between production, materials, supply chain, engineering, and customer service teams.
• Communicate potential capacity, material, or delivery risks to the Production Planning Manager in a timely manner.
• Support cross-functional alignment when changes occur due to demand shifts, design updates, or supply disruptions.
• The candidate will be expected to perform additional duties as assigned to support the team and organization 

Qualifications:  

• Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, or a related field (required).
• 3–7 years of experience in production planning or manufacturing planning within a manufacturing environment.
• Experience working with ERP/MRP systems (INFOR preferred).
• Strong Excel and data analysis skills.
• Working knowledge of manufacturing processes, lean principles, and capacity planning concepts.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.
• Strong communication, problem-solving, and organizational skills.
• Collaborative mindset with the ability to work effectively across cross-functional teams.

At IEM, we’re not just growing – we're thriving! Our rapid expansion means new opportunities are always on the horizon. If you’re someone who gets excited by making an impact through interesting challenges, you’ll feel right at home. IEM is currently seeking a Senior Continuous Improvement Engineer for our Jacksonville, FL locations and will report into our Continuous Improvement Manager. Join our transformation journey as a lean professional supporting kaizen activities, standard work documentation, and data-driven process improvement. This is a hands-on role ideal for candidates with a passion for lean manufacturing and a desire to grow in a structured CI environment. 

Please note: This position requires 100% in-office presence in our Jacksonville offices and does not offer remote work. 

Key Responsibilities:  

• Plan & lead cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving and strategic growth/ capacity initiatives
• Drive the implementation of tools and processes across operations, supply chain, engineering, and commercial functions 
• Develop internal capability by training and coaching team members/ leaders in lean thinking, daily management and continuous improvement practice
• Create and execute improvement roadmaps based on assessments of the business system maturity  
• Enable teams to embrace standardization, accountability, and data-driven decision making
• Identify, document and disseminate internal best practices 
• Will be expected to perform additional duties as assigned

 Qualifications:  

• Bachelor’s degree in Engineering, Business, Operations, or a related field; MBA or Master’s preferred
• 7–10+ years of progressive experience in a manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment
• Proven understanding of Lean Principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem solving)
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives
• Proven understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Senior-level) for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. The Manufacturing Engineer (Senior-level) is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Manufacturing Engineer (Senior-level) will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

PURPOSE OF POSITION:

The Senior Buyer is responsible for sourcing, negotiating, and purchasing materials, goods, and services to meet the company's operational requirements. This role plays a crucial part in ensuring cost-effectiveness and maintaining high standards of quality for all purchases. In addition to external suppliers, this position interacts with internal stakeholders such as Engineering, Quality, Customer Service, and Program Management.

ESSENTIAL FUNCTIONS:

· Understand & interpret demand requirements to make strategic and informed procurement decisions.

· Analyze, understand and quantify risks to the supply chain. Develop mitigation plans and present options to senior management.

· Manage procurement activities including issuing of purchase orders, expediting orders, and resolving discrepancies.

· Engage and oversee projects with internal and external stakeholders to drive continuous improvement of the procurement process

· Collaborate with internal departments to understand their purchasing needs, resolve supply challenges and improve material availability

· Analyze vendor performance based on quality, delivery, and price as well as other pertinent data to maintain a strong and sustainable supply chain. Make timely recommendations using data to support timely supply chain decisions.

· Coordinate nonconformance issues with internal teams and suppliers in a timely manner

· Interface with vendors and build relationships to maintain a high level of support and through all aspects of the procurement process

· Perform other duties which may be required by supervisor.

SUPERVISION OF PERSONNEL:

· None

COMPETENCIES:

· Exceptional written and verbal communication skills

· Exceptional organizational skills

· Ability to engage and collaborate with all levels of the organization

· Ability to effectively drive continuous improvement initiatives

· Fundamental understanding of Lean principles

· Technical and company product curiosity

· Ethical Conduct

· Time Management

· Business Acumen

· Decision Making

EDUCATION AND EXPERIENCE:

· Bachelor’s degree in business, Supply Chain or Operations Management from a four-year college or university.

· At least 5 years of purchasing/buying experience in a manufacturing environment.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30%

Lifting: Occasionally lift up to 10lbs.

Vision: Long periods of close work.

Mental Demands: Interpret, analyze and handle multiple tasks simultaneously.

Environment: Climate controlled office space.

Retail Sales Associate - Part Time

Shift Availability: 20 -25 hours - (evenings required) 
Hourly Pay Rate: $15.00/hr.
Location: 9760 San Jose Blvd, Jacksonville, FL 32257

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork

  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.

  • Encourage loyalty by signing guests up for rewards programs.

  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

  • Help open and close the store, handle cash, and follow all procedures and regulations.

  • Check IDs, update customer profiles, and process transactions accurately.

  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

  • Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

  • Highlight deals and complementary items at checkout to boost customer satisfaction.

  • Stay on top of promotions and product updates to give customers a seamless experience.

  • Stay agile and adaptable in a fast-paced, ever-changing retail environment.

  • Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

About Otto Aerospace
OTTO is developing the world’s first fifth-generation business jet, designed for sustainability through the innovative use of advanced super-laminar aerodynamics and high-precision, net-shaped composites. Flight tests of our technology demonstrator validate a dramatic reduction in fuel burn and allow a sizeable improvement in cabin comfort. Otto Aerospace is designing world-class aircraft from first principles physics and delivering ground-breaking aircraft and economic performance. 

About the Role
The Principal Technical Program Manager (TPM), Engineering is responsible for the management of the program information on behalf of the Flight Sciences work package owners. The TPM will support the work package owners with delivering products on schedule and within budget. The TPM will work within the Program Management Office (PMO) to drive the integration and development of the Air Vehicle and monitor overall program progress. 

 What You'll Do 

• Develop, maintain, and communicate the budget, schedule, and product development plans to all stakeholders 
• Collaborate with the Flight Sciences work package owners to define activities across all program phases: requirements & concept development, design, manufacturing, testing, qualification, certification, and transition to production 
• Support Supply Chain with management of external suppliers 
• Provide and maintain engineering inputs to the integrated master schedule to enable accurate program metrics and visibility 
• Define goals, track deliverables, identify risk, and drive mitigation plans; establish effective execution rhythms and tools to ensure alignment and accountability 
• Assess resource requirements and highlight gaps across various stages for all projects 
• Coordinate with other TPMs to prepare project reports, summarizing status, risks, mitigations, and opportunities for all levels of management 
• Manage the project roadmap within the framework of the overall program strategy 

Who You Are 

Big-Picture Operator: You see how the gears mesh — how one change affects the rest. You think ahead, plan for impact, and help others see the bigger system at play. You understand the relationships between scope, schedule, budget, and outcomes, and use that awareness to connect people across the organization, align priorities, and move the entire effort forward. 

Owner Energy: You take full responsibility for the areas you manage — knowing your numbers, forecasts, and milestones inside and out while keeping it all organized. You use that knowledge with precision to make quick, confident decisions, and to identify risks and opportunities early.

Proactive: You take initiative, follow through on commitments, and drive projects forward. You anticipate challenges and act to prevent them. When problems show up, you roll up your sleeves, find the root cause, and fix it—without waiting for direction.

Connector & Communicator: You’re the glue that keeps things moving smoothly between teams. You notice when communication breaks down, when people are out of sync, or when information isn’t flowing — and you fix it. You build trust, align perspectives, and ensure everyone has the clarity they need to deliver their best work.

Flexible Under Fire: When things shift, you keep perspective, adjust fast, and help the team stay focused on what really matters. You use evidence and data to guide judgment. You spot trends, surface insights, and translate complex information into actionable steps. 

Education  

• Bachelor’s degree in Aerospace, Mechanical, or Systems Engineering or other related field 

Experience 

• A minimum of eight (8) years in technical program/project management role, preferably in the aviation industry 
• A minimum of ten (10) years of total experience (an equivalent combination of experience and education may be considered) 
• Applied Aerodynamics, Performance, Loads, and/or Stability & Control engineering experience throughout the product lifecycle, including development and certification testing experience 
• Project management experience in complex aircraft structures development through design, testing, and qualification phases  
• Experience with MS Project, Primavera, Jama, Jira and/or other project management tools 

 Required Skills 

• Demonstrated experience developing and implementing standard processes 
• Solid organizational skills including attention to detail and multitasking skills 
• Ability to work cross‐functionally, build relationships, and manage conflict 
• Excellent verbal and written communication skills 
• Proactive delivery of communication and follow-up 
• Ability to independently prioritize and accomplish work within time constraints 
• Demonstrated agility and autonomous decision-making within ambiguous situations 
• Experience with Dassault 3DX is preferred 

 Where You'll Be 

** This role will initially be remote with 25% travel to our temporary facility at Meacham Airport in Fort Worth, TX. In mid to late 2026, or once our new headquarters in Jacksonville, FL is ready for occupancy, the role will transition to onsite at that location.   

 Benefits
Otto Aerospace provides a robust benefits package that includes competitive salaries, subsidized medical, dental, and vision coverage, 401(k) opportunities, paid short term disability, voluntary long-term disability and additional term life, with 15 paid days off, 13 paid company holidays, and paid sick leave. Depending on seniority and role, some roles qualify for potential bonuses and stock options. 

Otto Aerospace is an Equal Opportunity Employer 
We are committed to diversity, equity, and inclusion in every aspect of our hiring process. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that a diverse team brings fresh perspectives, innovative ideas, and greater success. The more inclusive we are, the stronger we become. Applicants must be legally authorized to work in the U.S. 

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