IT Support Specialist (Manufacturing Plant)

Role Overview

Serve as the primary on-site IT support resource for plant operations, ensuring uptime across systems that directly support production, logistics, and shop-floor activities. This role focuses on hands-on technical support, rapid issue resolution, and maintaining operational continuity in a fast-paced manufacturing environment.

Key Responsibilities

Plant IT & Help Desk Support

• Act as the first point of contact for all plant IT issues (hardware, software, network, and user support)
• Provide Level 1 and Level 2 support for plant users including operators, supervisors, and plant leadership
• Troubleshoot and resolve issues related to:
  • Workstations and laptops
  • Printers and label printers
  • RF scanners and barcode systems
  • Shop-floor terminals and production systems
• Support network connectivity issues (WiFi, wired connections, device access) in coordination with central IT
• Log, track, and manage incidents through the IT service management system and escalate when needed

Shop-Floor Systems Support

• Provide support for production and logistics systems used on the shop floor
• Ensure uptime and functionality of real-time production tracking systems and devices
• Assist with troubleshooting issues impacting:
  • Production reporting
  • Inventory movements
  • Data capture from manufacturing equipment
• Support integration points between shop-floor systems and backend applications

Light SAP / Application Support (De-emphasized)

• Provide basic user support for SAP-related transactions as needed (inventory, production confirmations, etc.)
• Help identify whether issues are user error, process gaps, or system-related before escalation
• Coordinate with centralized SAP teams for advanced troubleshooting

User Support & Training

• Provide hands-on support and guidance to plant personnel on IT systems and tools
• Assist with onboarding and basic training for new users
• Reinforce standard processes and improve user adoption of systems

Coordination & Continuous Improvement

• Act as the local IT liaison between plant operations and corporate IT teams
• Support system rollouts, upgrades, and on-site deployments
• Identify recurring issues and recommend practical improvements to stability and efficiency

Required Experience

• 2–5 years of experience in IT support, help desk, or desktop support (manufacturing environment preferred)
• Experience supporting end-user hardware, printers, and network connectivity
• Exposure to shop-floor or industrial IT environments is a strong plus

Technical Skills

• Strong troubleshooting skills across:
  • Windows environments
  • Hardware and peripherals (printers, scanners, RF devices)
  • Basic networking (connectivity, device setup, troubleshooting)
• Familiarity with IT service management tools (ticketing systems)
• Basic understanding of enterprise systems (SAP or similar ERP) preferred but NOT required

Professional Skills

• Strong communication skills with ability to support non-technical users in a production environment
• Ability to operate under time-sensitive, production-critical conditions
• High ownership mindset with focus on fast resolution and minimizing downtime
• Comfortable working on-site and supporting off-hours when needed

Work Environment

• Fully on-site at manufacturing plant
• May require on-call or extended hours during production issues or system deployments

IT Support Specialist (Manufacturing Plant)

Role Overview

Serve as the primary on-site IT support resource for plant operations, ensuring uptime across systems that directly support production, logistics, and shop-floor activities. This role focuses on hands-on technical support, rapid issue resolution, and maintaining operational continuity in a fast-paced manufacturing environment.

Key Responsibilities

Plant IT & Help Desk Support

• Act as the first point of contact for all plant IT issues (hardware, software, network, and user support)
• Provide Level 1 and Level 2 support for plant users including operators, supervisors, and plant leadership
• Troubleshoot and resolve issues related to:
  • Workstations and laptops
  • Printers and label printers
  • RF scanners and barcode systems
  • Shop-floor terminals and production systems
• Support network connectivity issues (WiFi, wired connections, device access) in coordination with central IT
• Log, track, and manage incidents through the IT service management system and escalate when needed

Shop-Floor Systems Support

• Provide support for production and logistics systems used on the shop floor
• Ensure uptime and functionality of real-time production tracking systems and devices
• Assist with troubleshooting issues impacting:
  • Production reporting
  • Inventory movements
  • Data capture from manufacturing equipment
• Support integration points between shop-floor systems and backend applications

Light SAP / Application Support (De-emphasized)

• Provide basic user support for SAP-related transactions as needed (inventory, production confirmations, etc.)
• Help identify whether issues are user error, process gaps, or system-related before escalation
• Coordinate with centralized SAP teams for advanced troubleshooting

User Support & Training

• Provide hands-on support and guidance to plant personnel on IT systems and tools
• Assist with onboarding and basic training for new users
• Reinforce standard processes and improve user adoption of systems

Coordination & Continuous Improvement

• Act as the local IT liaison between plant operations and corporate IT teams
• Support system rollouts, upgrades, and on-site deployments
• Identify recurring issues and recommend practical improvements to stability and efficiency

Required Experience

• 2–5 years of experience in IT support, help desk, or desktop support (manufacturing environment preferred)
• Experience supporting end-user hardware, printers, and network connectivity
• Exposure to shop-floor or industrial IT environments is a strong plus

Technical Skills

• Strong troubleshooting skills across:
  • Windows environments
  • Hardware and peripherals (printers, scanners, RF devices)
  • Basic networking (connectivity, device setup, troubleshooting)
• Familiarity with IT service management tools (ticketing systems)
• Basic understanding of enterprise systems (SAP or similar ERP) preferred but NOT required

Professional Skills

• Strong communication skills with ability to support non-technical users in a production environment
• Ability to operate under time-sensitive, production-critical conditions
• High ownership mindset with focus on fast resolution and minimizing downtime
• Comfortable working on-site and supporting off-hours when needed

Work Environment

• Fully on-site at manufacturing plant
• May require on-call or extended hours during production issues or system deployments

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Role Summary and Impact   

We are seeking a highly motivated and detail-oriented Programmatic Specialist to join our growing WPP Media team. As a Programmatic Specialist, you will be responsible for the end-to-end management of programmatic campaigns, from initial setup and strategy development to ongoing optimization and performance analysis. You will be a key contributor to the success of our clients' campaigns, leveraging your expertise in programmatic technologies and best practices to drive impactful results. This role requires a strong understanding of the programmatic landscape, excellent analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities 

Campaign Setup & Execution:

• Configure and launch programmatic campaigns within various Demand-Side Platforms (DSPs) and external tools/platforms, ensuring accurate targeting, bidding strategies, and creative implementation.
• Manage campaign trafficking and ensure proper implementation of tracking pixels and tags.

Performance Monitoring & Analysis:

• Continuously monitor and analyze campaign performance against pre-defined Key Performance Indicators (KPIs) such as reach, frequency, CTR, conversion rate, and ROI.
• Identify trends, anomalies, and opportunities for optimization based on data analysis.

Optimization & Recommendations:

• Act as a consultant, providing data-driven recommendations for campaign optimization and improvement, including adjustments to targeting, bidding, creative, and landing pages.
• Proactively identify and implement strategies to maximize campaign performance and achieve client objectives.

Strategic Planning:

• Develop comprehensive programmatic campaign strategies based on overall advertiser goals and objectives, considering target audience, budget, and desired outcomes.
• Collaborate with internal teams to align programmatic strategies with broader marketing initiatives.

Audience Targeting:

• Develop strong and effective audience targeting plans in accordance with campaign objectives (branding / performance), leveraging data and insights to reach the most relevant users.
• Utilize various targeting methods, including demographic, behavioral, contextual, and retargeting strategies.

Campaign Management & Reporting:

• Perform regular reviews of campaign status across revenue, KPIs, and pacing, identifying potential issues and implementing corrective actions.
• Generate and deliver insightful performance reports to clients and internal stakeholders, highlighting key findings and recommendations.

Technology & Innovation:

• Stay up-to-date on the latest programmatic technologies, features, and trends, acting as a main point of contact for tech-related topics and optimization best practices.
• Design and implement A/B tests to evaluate the impact of specific features, products, technologies, formats, and tactics.

Process & Compliance:

• Supervise the insertion order process and ensure adherence to terms and conditions.
• Handle cancellations and re-allocations in a timely manner.

Collaboration & Communication:

• Work with main internal and external stakeholders (tech providers, agencies and clients, sales, product and data science teams) to develop best practices for effective activations.
• Reach out to the sales team for what appears to be at-risk campaigns.
• Build and develop strong relationships with key stakeholders (clients, agencies).

Requirements 

• 2-3 years of programmatic buying / biddable / trafficking experience (hands-on experience with DSPs).
• Familiarity with main DSPs / buying platforms (e.g., Google DV360, The Trade Desk, Amazon DSP).
• Familiarity with analytics, brand-safety tools, tracking and attribution, and reporting tools (e.g., Google Analytics, Comscore, IAS, MOAT).
• Familiarity with ad servers, rich media vendors, web debugging and troubleshooting tools (e.g., Google Campaign Manager)
• Proficient in Microsoft Excel and PowerPoint.
• Strong written and verbal communication skills in English.
• Passion for digital advertising; organized and able to meet deadlines.
• Experience with automation solutions (e.g., scripting, APIs) is a plus.

• Collaborative spirit: A strong team player who thrives in a dynamic, collective environment.
• Commercially minded, with a knack for recognizing new opportunities. 

• Highly detail-oriented and analytical, approaching problems and solutions in a logical, data-driven manner. 
• Proactive and adaptable mindset: Eager to learn, embraces new technologies and challenges, and contributes innovative solutions. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

Who we are:

In less than 10 years, iBanFirst has established itself as a trusted partner for small and medium-sized businesses (SMBs) operating across borders.

iBanFirst provides a next-generation cross-border payment experience that combines a powerful platform and the support of the best FX experts. Executives and finance teams have direct access to currency markets. They can hold, collect and send funds in over 30 currencies.

With more than 350 employees across 10 countries in Europe, the company processes more than 2 billion euros worth of transactions monthly. As a regulated payment institution, iBanFirst is authorized to operate throughout the European Union.

Who you are:

As an SDR / Junior Sales Representative, you’re the voice of our company and the engine behind our growth — but more importantly, you’re at the start of a structured career path toward becoming a professional FX Specialist.

You will learn how businesses manage FX exposure, how currency markets work in real life, and how to advise senior decision‑makers with confidence and credibility.

You’ll connect with businesses, uncover their challenges, and show them how to take control of their international payments and FX exposure.

What you’ll do:

• Lead Generation: Identify, contact, and qualify new business opportunities within the SMB segment.
• Outbound Prospecting & Cold Calling: Proactively reach out to potential clients (C- level) through a high volume of cold calls, understand their business needs and book high quality meetings.
• Training & on‑the‑job FX Exposure: Receive hands‑on coaching from senior FX Specialists and actively participate in client meetings, where you will help analyze FX exposure and contribute to hedging strategy proposals, both virtually and in person.
• Work with internal teams: collaborate with onboarding, compliance, and operations to ensure smooth and secure client experience.

What we’re looking for:

• We want a tenacious Junior Sales who thrives on pressure, chases targets energetically, and takes full ownership of results. You’re competitive, fast, and obsessed with achieving targets—rejections don’t slow you down, they fuel you!
• Degree in Business, Finance, Economics, or similar (Bachelor’s or Master’s).
• Fluent in Italian (native)
• Excellent communication skills, persuasion and negotiation skills.
• Curiosity, motivation, and a willingness to learn in a fast‑growing environment.

What We Offer:

• Permanent contract (Indeterminato – CCNL Commercio) with a competitive base salary.
• Variable commission scheme based on results (uncapped)
• Welfare package (€70 euros per month)
• Ticket restaurant (€8,00 euros)
• Remote working: 1 day per week as per the current Remote Work Policy 
• Structured career path with dedicated support from your Head of Desk

Selection process

1. Screening phase: A 15‑minute call with our local HR team to get to know you better.
2. Interview with the Hiring Manager: A 45‑minute Microsoft Teams meeting to deep dive into the role and your experience.
3. Country Manager interview: A final meeting with the Country Manager, most likely in presence at our office.

Gaby #LI-GA1

#LI-Onsite

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Senior Business Development Manager Italy – Milan

 As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across Italy. 

The Role:  

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors.  

Role & Responsibilities:  

• Sales Strategy & Execution:  
• Contribute to sales strategic planning and business development initiatives 

• Develop and execute strategic sales plans to expand the client base and achieve sales targets 

• Manage the entire 360-degree sales process independently 

• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs 
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. 

- Lead Generation & Prospecting:  

• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline 

• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. 

• Identify and engage new prospects in [SME and Corporate sectors], aligning with Partners under the direction of the Head of Desk or Sales Leaders 

• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships 

• Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads 
• Present and demonstrate [international payment solutions and products] to key decision-maker 

- Relationship Building & Management:  

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients 

• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client 

• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners 

• Provide ongoing consultation and support to ensure client satisfaction and retention 

• Manage new customers until they transition to the CRM Team 
• Participate in industry events to promote solutions and network with potential clients 

- Negotiations & Contract Management:  

• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements 

• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.) 

- Collaboration & Coordination:  

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

• Provide market feedback to support product development and marketing strategies 

• Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price 
• Support junior members of the team and support and/or lead training projects 

- Reporting & Analysis:  

• Maintain accurate forecasts and insights on customer requirements, trends, and risk 

• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce 

Basic Qualifications:  

• [5+ years] of B2B sales experience in international payments or financial services 

• 3-6 years in [FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets 

• Extensive sales experience within a global organization with a network of senior contacts 

• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships 

• Strong sales management, business acumen, and strategic account management skills 

• Knowledge of international payments and foreign exchange products 

• Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events 

• Proficient in CRM software (e.g., Salesforce, Highspot) and MS Office Suite 
• Ability to work independently to achieve or exceed KPIs and revenue targets 
• Must be fluent to a native level in Italian

• Must be fluent in English (oral and written), as all internal communication is in English  

Preferred Qualifications:  

• Experience working in financial institutions, hedging solutions, and/or management consulting services a plus 

• Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies] 

• Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers 

• Bachelor’s degree preferred, MBA is a plus 

 About Convera  

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.  

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.  

We offer an abundance of competitive perks and benefits including: ·  

• Competitive salary 

• Opportunity to earn a bonus (dependent on performance) 

• Great career growth and development opportunities in a global organization 

•  Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.  

Apply now! 

Associate Business Development Manager – Milan  

The ROLE: 

Convera is a global leader in commercial payments that powers international business by moving money with ease. This role is a great opportunity to progress in your sales career through different business development roles as well as explore other opportunities across the GTM business. 

To succeed in this role, we are looking for resilient, motivated individuals with a tenacious and competitive mindset to work on all aspects of the sales cycle, from prospecting clients with low interest, through a full “discovery” stage, to a client trading habitually.  

As a trusted business partner, you will focus on building effective long term, mutually beneficial and profitable relationships with clients from mid-cap to corporates in Italy by growing the business and extending the reach of Convera’s products & services to achieve new business revenue. 

ROLES & RESPONSIBILITIES 

 Lead Generation & Prospecting 

• Use your deep knowledge of Convera’s value proposition to attract new leads to build a suitable pipeline, while also understanding the needs, challenges, and requirements that prospects/clients face when trading overseas 
• Achieve Key Performance Indicators (KPI’s) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis to drive new business 
• Focus on [Small-to-Medium-Sized Enterprise (SME)] business acquisition(s), with businesses with FX turnover and/or payment exposure by aligning with Partners under the direction of Sr. BDMs, Head of Desk, or Sales Leaders 
• Proactively seek new business opportunities in the market, through cold calls, attending networking events, referrals, exhibitions, and through our internal sources (e.g., LinkedIn Sales Navigator and/or [D&B hoovers]) for researching companies 
• Use sales enablement tools, such as Salesforce, with a focus on maximining effectiveness by using sales tech stack such as Highspot, Zoom Info, to generate new sales opportunities 
• In partnership with your dedicated Demand Generator, manage a pipeline of varied opportunities (i.e., in terms of company/need/solution required), and progress that pipeline by ensuring that a targeted number of meetings are being completed, and client Application Forms are being returned 

• Create business proposals to articulate the benefits of our product range and consultatively guide prospects/clients to additional products & services and appropriate solutions 

 Relationship Building & Management 

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging Manager (CHM) and or Senior Business Development Manager (Sr. BDM’s) to clients 
• Build and maintain long lasting client relationships with associated organizations, partners, and advisors of our prospective clients 
• Collaborate with internal teams to build a strong external network of Ideal Customer Profile (ICP) partners 

 Negotiations & Contract Management 

• Influence clients ranging from start-up owners to directors, to C-suite executives of targeted corporations 
• Ensure client adoption of our services by scheduling regular meetings to discuss and review progress, and own an undertaking of a general “health check” of client’s status 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.), and/or ensuring you get Accounts through the Accreditation/Set Up process 

 Collaboration & Coordination 

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

 BASIC QUALIFICATIONS 

• 1-3 years of Sales industry experience, ideally in the financial services marketplace 

• Experience introducing and onboarding new customers  

• Strong organizational and effective time management skills 

• Active listening, strong written and verbal communication skills, such as a professional telephone manner 

• Ability to thrive in a fast-paced environment  

• Must be fluent in English (oral and written), as well as Italian  

 PREFERRED QUALIFICAITONS 

• Foreign Exchange (FX) knowledge and/or experience, especially with payments, risk management, and/or hedging solutions 
• B2B sales experience a plus 
• Bachelor’s Degree preferred 

 ABOUT CONVERA 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

  Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

  As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

  We offer an abundance of competitive perks and benefits including:   

• Competitive salary  

• Opportunity to earn a bonus (dependent on performance)  

• Great career growth and development opportunities in a global organization   

• Corporate benefits  

  There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

  Apply now!