About the role:

Our Office Management department is growing and we are looking for a new professional to join our team for our Madrid offices. The main responsibilities will be:

• Coordinate general maintenance and restocking of office supplies.
• Manage warehouse, inventory, equipment and office material.
• Negotiate, manage and improve relations with suppliers.
• Oversee office operations.
• Help to maintain a safe working space.
• Collaboration and maintenance of the quality and environmental management system.
• Make proper use of the resources provided by the organization.
• Carry out appropriate segregation of waste.

About you:

In order to be successful in your role you will need to:

• Be skilled at planning, organizing, prioritizing and executing simultaneous projects and activities.
• Have good communication and interpersonal skills.
• Fluent in Spanish and English required.
• Be solution-oriented and reliable professionals.
• Be incredibly detail-orientated with excellent time-management skills.
• Be flexible. Everything can change very quickly and you know how to adapt.

Benefits:

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• Work in a location in the heart of Madrid
• 40% discount on all Fever events and experiences.
• Health Insurance
• Gympass Membership
• English lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Global Supply Chain Manager, Energy Storage

The Global Supply Chain Manager will work closely with engineering, operations, and other functional teams to drive suppliers election, manage supplier agreements, and optimize procurement strategies. This role will optimize cost, quality, and availability of a range of components, sub-assemblies, and finished goods in support of Redwood’s product offering.

Responsibilities will Include:

• Develop a sourcing strategy for a given set of components
• Lead supplier selection activities
• Collaborate with engineering in order to understand key requirement that must be conveyed to potential suppliers
• Drive cost reduction and inventory management strategies that ensure availability of component while minimizing inventory carrying costs
• Manage supplier performance, including quality, on time delivery, sustainability, etc.
• Become the subject matter expert for the assigned list of components and technologies
• Mitigate supply chain risks by working with cross functional teams in engineering, logistics, finance, quality etc. 
• Coordinate with cross-functional partners (Engineering, Manufacturing, Quality, Supply Chain, Finance) to support day to day operations

Desired Qualifications:

• Bachelors degree in engineering, operations, business, economic
• 5-7 years of supply chain experience
• Working knowledge of manufacturing operations, production workflows, and process improvement principles
• Ability to interpret operational, technical, and financial data to support analysis and decision-making
• Ability to travel up to 10% of time
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders
• A passion for sustainability and making the world a better place!

Production Associate, Energy Storage

Shift:

Full-time, Monday–Friday (initial schedule). This role will transition to a multi-shift operation (including nights and weekends) as production ramps. Flexibility to support different shifts is required.

 Responsibilities will include:

• Operate and train on production and powered industrial equipment, including forklifts.
• Pick, stage, and load materials and inventory to support production flow.
• Maintain accurate data and system transactions within manufacturing systems.
• Execute production processes to improve efficiency and minimize downtime.
• Operate safely at all times, following proper use of production and material-handling equipment.
• Collaborate with team members and cross-functional partners to keep production running smoothly.
• Follow all company policies related to safety, quality, attendance, and workplace conduct.
• Work in an electrostatic discharge (ESD) controlled environment.

Desired Qualifications:

• 1+ years of experience in a manufacturing, production, or warehouse environment.
• Experience in electronic assembly and/or troubleshooting preferred.
• Strong critical thinking and time management skills.
• Ability to follow detailed work instructions and standard operating procedures.
• Comfortable working in a fast-paced production environment with changing priorities.
• Experience using scanners, label printers, and other IT/OT equipment.
• Strong hazard recognition and commitment to safe work practices.
• Passion for sustainability and making the world a better place!

Physical Requirements:

• Complete a respiratory fit test and medical evaluation and wear a fitted respirator for the full shift
• Stand for extended periods (more than 80% of the shift)
• Stoop, bend, push, pull and perform repetitive physical tasks
• Operate and train on equipment such as forklifts, boom lifts, scissor lifts, and other specialized machinery
• Occasionally lift and carry up to 50 lbs

Working Conditions:

• Role includes work in indoor and outdoor environments
• Exposure to loud noise, dust, chemicals, and varying temperatures, including heat and cold
• May be required to work nights, weekends, or holidays based on operational needs

Engineering Test Technician, Energy Storage

As an early member of a new engineering technician team, you will play a key role in building, setting up, and running tests to support the development of a new product at Redwood Materials. You’ll work hands-on across mechanical, electrical, and basic software tools to help validate product performance and reliability. You will support all phases of the hardware development lifecycle from early design validation and long-term reliability testing to final process validation by assembling test setups, operating equipment safely, capturing data, and troubleshooting issues as they arise. This role requires a proactive, can-do attitude with careful attention to detail and a strong safety mindset.

Hours: Full-time, Days

Responsibilities Will Include:

• Build, set up, and execute validation tests for a new electromechanical product
• Partner with cross-functional teams (design, reliability, and abuse engineers) to support FMEAs and test plan execution
• Assemble, install, and maintain test infrastructure such as fixtures, sensors, actuators, chambers, and power supplies
• Operate test equipment, follow procedures, and ensure safe handling of high-voltage systems and lab hardware
• Collect, organize, and document test data, observations, and results clearly and consistently
• Perform basic failure triage and support failure analysis through teardown, inspections, and root-cause investigations
• Troubleshoot test setups and hardware issues; escalate and collaborate to resolve blockers quickly
• Support test automation and data logging tools (e.g., running scripts, validating outputs, contributing small updates as needed)
• Support New Product Introduction (NPI) line operations by assisting with product assembly, build readiness, and day-to-day troubleshooting. Create, update, and maintain build documentation, including work instructions, assembly procedures, and change logs to ensure accurate and repeatable processes
• Support with the management of lab inventory, organization, and power infrastructure. Assembly and validation of high-voltage harnesses and electrical sub-systems, including wiring, terminations, and integration while ensuring full compliance with electrical safety requirements and site policies

Desired Qualifications:

• Associate degree, technical certification, or equivalent hands-on experience in mechanical, electrical, mechatronics, or related fields
• 3+ years of experience in a lab, manufacturing, or test environment (technician, engineering tech, or similar role)
• Experience working with or around high-voltage systems (400–2000VDC and 480–800VAC) and strong safety discipline (LOTO, PPE, safe work practices)
• Strong hands-on skills with mechanical assembly, wiring, sensors, instrumentation, and lab equipment
• Comfortable following test procedures, maintaining detailed documentation, and producing clear test summaries
• Familiarity with basic scripting or automation tools (Python a plus) and the ability to learn new tools quickly
• Strong communication and teamwork skills; able to work effectively with engineers and stakeholders across levels
• A get-it-done attitude—willing to jump in, own tasks end-to-end, and do what’s needed to support the team

Physical Requirements:  

• Ability to perform essential physical tasks such as standing, walking, bending, stooping, climbing, lifting (up to 25 lbs), typing, and performing repetitive motions
• Manual dexterity to work with small components under a microscope for extended periods, including precision soldering and handling heavy copper assemblies

Working Conditions:  

• Ability to work in working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for extended periods of time
• Occasional travel required and flexibility to work weekends, nights, or on call as needed

About the role

As an IT (Sys Admin) Engineer, you will be working across identity, devices, SaaS platforms, and supporting end users. You should be organized, collaborative, and eager to learn while working within established systems and processes.

Remote Working 2-3 days a week in the office Amsterdam.

Responsibilities 

• Provide reliable, hands-on IT support for our in-office and remote employees by efficiently resolving Help Desk tickets while delivering excellent customer service.
• Support Together’s MDM fleet comprising macOS and some Linux devices.
• Provide in-office support by troubleshooting basic network issues and our A/V systems.
• Help manage and optimize Okta and our core SaaS tooling by administering and improving integrations and role-based access controls.
• Support daily procurement and asset management operations by coordinating hardware purchasing and tracking while maintaining accurate asset inventory and device assignments throughout their lifecycle (purchase to decommission).
• Help maintain clear, organized, and accessible IT documentation by creating easy-to-understand technical documentation for both technical and non-technical audiences.
• Contribute to IT initiatives by supporting project execution, managing priorities, and ensuring clear communication with stakeholders through regular updates.
• Help maintain a secure environment by supporting basic security hygiene to include access reviews and basic identity security tasks.
• Support onboarding and offboarding of Together employees, interns, and contractors.
• Support the IT team by creating reliable automations that reduce manual work and improve operational efficiency.
• Collaborates well with a team, but also able to work autonomously when needed: working in tandem with other locations and having consistency in practices, documentation, asset mgmt.,etc.

Requirements

• Practical experience administering Okta, including users, groups, and basic app integrations (Terraform a plus).
• Strong knowledge of Google Workspace.
• Hands-on MDM experience with macOS, ideally with FleetDM.
• Ability to support macOS, Linux, iOS, and Android devices.
• Experience participating in procurement and asset management processes.
• Clear, concise technical writing skills for documentation and knowledge base content.
• Excellent communication and customer service abilities.
• Basic understanding of security principles and best practices.
• Experience with low‑code automation tools (Serval, Okta Workflows, Gumloop).
• Scripting familiarity with common languages (Bash, Python).
• Understanding of API integrations and webhooks and how to use them effectively.
• Experience with AWS provisioning and Identity Center

Nice To Haves

• Exposure to security and compliance frameworks (SOC 2, ISO 27001, NIST, CIS, FedRAMP).
• Experience with AI tools, agents, MCPs, automations, and prompting. 
• Familiarity with Notion and Linear for documentation and project management.
• HRIS integration experience with systems like HiBob and Workday.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy 

The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver license with no suspensions within the past year

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**

Summary of job requirement

The primary focus of this position is to provide outstanding customer service. The Senior Specialist, I Customer Service will be responsible for managing all aspects related to SAP’s S4H Order to Cash as ASM’s focal point of contact.  The ability to interface with internal and external customers is critical in this role supporting cross functional departments to balance workload amongst the USA based team.

The ideal candidate must possess strong diplomacy skills in high pressure situations. This position requires working in a fast paced environment, multitask throughout the day to support customers urgent delivery requirements, e.g. “Tool Down” events and work independently while ensuring data integrity and attention to detail to satisfy business requirements.  This position requires the highest level of customer communication, ownership, responsiveness and follow through from point of sale, customer quotations, order entry, order acknowledgement, monitoring material allocations (as applicable), tracking shipments and final invoicing. All open customer commits must be fully closed in a timely manner based on business needs.

The ideal candidate will have the ability for potential travel to the customer site (s) and must have the ability to work flexible hours to support ASM’s global business requirement to get the job done!

This position will utilize the advanced functionality of systems and applications such as: SAP S4H, SharePoint, MS Office suites (including MS Teams) and Customer specific application/portal software.

Experience

5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.

Education

 Bachelor's degree in business administration, supply chain or accounting preferred.

Skills

• Excellent customer service and organizational skills.
• Intermediate skills in Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• SAP proficiency with understanding of ERP/MRP required.
• Demonstrated experience in Sales & Distribution and/or Materials Management SAP modules required.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Demonstrated ability to lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Demonstrated ability to work effectively in a team.
• Open-minded and remain flexible (approach/work schedule).

Job Description

• Supports “safety first” culture throughout all functions performed.
• Spares Ordering/Processing:
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

Job’s Mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.

What You Will Be Working On

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong English proficiency (written and spoken) to support global collaboration

What Sets You Apart

• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

Job's mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.

What you will be working on

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What we are looking for

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration

What sets you apart

• Experience supporting Japanese customers or market
• JLPT N1 or N2 certification in Japanese
• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

The Spares Planner & Clean Kit Management Planner ensures that all scheduled sanitation and maintenance activities are meticulously planned, kitted, and scheduled. This role bridges the gap between Field service engineers, Service Operations and Logistics, reducing downtime waiting for parts through proactive planning, material management, and scheduling.

The expectation for this position is the ability to work independently and able to multi task on daily operational responsibilities in deadline driven environment. The individual could demonstrate strong commitment to drive results. This position requires the highest level of communication, ownership, responsiveness. Data integrity and attention to detail are paramount. 

Education

Bachelor’s Degree or equivalent work experience (8+ years in related field); College courses in industrial engineering, supply chain, and business administration preferred.

Experience

• 8 or more years’ experience as a planner, expeditor or related experience with inventory control and/or supply chain studies. 
• Spares planning is desirable.
• Knowledge of planning and scheduling systems, planning master data management, purchase order expedites, spares logistics, inventory control theories with prior experience related to semiconductor, electronics industry or related high-volume customers are desirable. 

Skills

• Fluent in English is a must
• Experience with SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong ability to analyze large datasets, interpret complex data, and derive meaningful insights.
• highest level of communicative competence
• Fluency in Mandarin Chinese is always a plus

Job Description

• Kit Preparation: Build "kits" to ensure Field service engineer / Customer have everything needed for the job before starting.
• Kit Planning & Scheduling: Develop kitting schedules that align with PM cycle.
• Inventory & Supplier Management:
• Analyze historical demand, adjust planning & validate forecasts.
• Manage stocking levels, E&O and inventory rebalancing.
• Support NPI planning, initial stocking strategies, and part lifecycle transitions.
• Monitor and validate MRP accuracy.  Responsible & resolves data integrity issues.  Responds to MRP validation inquiries from purchasing community.
• Expediting materials when foreseeing shortage in material horizontal table.
• Coordination: Act as the primary liaison between FSE, CSR, Buyer, Forecaster, and Logistics.
• Demonstrate ability to lead cross-functional meetings to drive the commitments or results.
• Regular analysis report and Ad-Hoc analysis support are both required.

Apply today to be part of what’s next.

Join ASM as a Engineer II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance of thermal and plasma ALD equipment
• Collaborate with Process Engineers to resolve hardware and process related issues
• Conduct root cause analysis and implement effective solutions for equipment failures
• Support the installation and qualification of new equipment and facility upgrades
• Assist in spare parts and chemical inventory management
• Document completed work with clear and concise technical reporting
• Ensure compliance with safety and clean room protocols

Skills

We are looking for someone who has the following knowledge and experience:

• Bachelor’s degree or higher in the field of engineering or science with +1 years of relevant experience
• Understanding of vacuum technology and mechanical systems (e.g., gas lines, heaters, pumps)
• Experience working with chemicals is a plus
• Familiarity with thin film deposition techniques such as ALD and PECVD is a plus
• Awareness of safety measures of working in semiconductor environment
• Ability to read and interpret technical drawings and process flow diagrams
• Strong analytical and troubleshooting skills
• Fluent written and verbal communication skills in English is required

Join ASM as a Technician II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance on thermal and plasma ALD equipment.
• Troubleshoot mechanical, electrical, pneumatic, and vacuum‑related issues on R&D tools.
• Assist equipment and process engineers in resolving hardware and process-related problems.
• Conduct basic root cause analysis and implement corrective actions under engineer guidance.
• Support installation, modification, and qualification of new equipment and facility upgrades.
• Monitor tool status, alarms, and performance; escalate issues appropriately.
• Assist in spare parts, consumables, and chemical inventory management.
• Maintain accurate documentation of maintenance activities, tool status, and repair actions.
• Follow all required cleanroom, safety, and chemical handling protocols.

Skills & Qualifications

Ideally, we’re looking for someone with:

• Bachelor’s degree in electronics, mechatronics, mechanical engineering, automation, chemical engineering or a related field.
• 1+ years of hands‑on experience working with complex equipment, high‑precision tools, or automation systems.
• Basic understanding of vacuum systems, pumps, gas lines, heaters, valves, and related mechanical assemblies.
• Experience working with chemicals or in a semiconductor cleanroom is considered an advantage.
• Familiarity with thin‑film deposition techniques (ALD, PECVD) is a plus.
• Ability to read and interpret mechanical schematics, wiring diagrams, and P&IDs.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and fluency in English (written and verbal).

Join ASM as a Technician II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance on thermal and plasma ALD equipment.
• Troubleshoot mechanical, electrical, pneumatic, and vacuum‑related issues on R&D tools.
• Assist equipment and process engineers in resolving hardware and process-related problems.
• Conduct basic root cause analysis and implement corrective actions under engineer guidance.
• Support installation, modification, and qualification of new equipment and facility upgrades.
• Monitor tool status, alarms, and performance; escalate issues appropriately.
• Assist in spare parts, consumables, and chemical inventory management.
• Maintain accurate documentation of maintenance activities, tool status, and repair actions.
• Follow all required cleanroom, safety, and chemical handling protocols.

Skills & Qualifications

Ideally, we’re looking for someone with:

•  Associates' degree in electronics, mechatronics, mechanical engineering, automation, chemical engineering or a related field.
• 1+ years of hands‑on experience working with complex equipment, high‑precision tools, or automation systems.
• Basic understanding of vacuum systems, pumps, gas lines, heaters, valves, and related mechanical assemblies.
• Experience working with chemicals or in a semiconductor cleanroom is considered an advantage.
• Familiarity with thin‑film deposition techniques (ALD, PECVD) is a plus.
• Ability to read and interpret mechanical schematics, wiring diagrams, and P&IDs.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and fluency in English (written and verbal).

Join ASM as a Senior Engineer I, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance of thermal and plasma ALD equipment
• Collaborate with Process Engineers to resolve hardware and process related issues
• Conduct root cause analysis and implement effective solutions for equipment failures
• Support the installation and qualification of new equipment and facility upgrades
• Assist in spare parts and chemical inventory management
• Document completed work with clear and concise technical reporting
• Ensure compliance with safety and clean room protocols

Skills

We are looking for someone who has the following knowledge and experience:

• Bachelor’s degree or higher in the field of engineering or science with +1 years of relevant experience
• Understanding of vacuum technology and mechanical systems (e.g., gas lines, heaters, pumps)
• Experience working with chemicals is a plus
• Familiarity with thin film deposition techniques such as ALD and PECVD is a plus
• Awareness of safety measures of working in semiconductor environment
• Ability to read and interpret technical drawings and process flow diagrams
• Strong analytical and troubleshooting skills
• Fluent written and verbal communication skills in English is required

What you will be working on

1. Kits & Repair Management  

• Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
• Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
• Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

2. Order fulfilment 

• Create and maintain accurate Sales Orders and Reports within SAP. 
• Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

3. Cross‑Functional Coordination 

• Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
• Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
• Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

4.Customer Relationship 

• Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
• Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 

• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 

• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  

• Structured and collaborative problem-solving skills leveraging analytics 

• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 

• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 

• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 

• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 

• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

What you will be working on

• Kits & Repair Management  
  • Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
  • Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
  • Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

• Order fulfilment 
  • Create and maintain accurate Sales Orders and Reports within SAP. 
  • Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

• Cross‑Functional Coordination 
  • Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
  • Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
  • Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

• Customer Relationship 
  • Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
  • Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 
• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 
• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 
• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 
• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

Staff Finance Associate, Corporate

Redwood Materials is currently seeking a Staff Finance Associate to join our FP&A team. Our finance function combines rigorous financial planning and analysis with direct strategic decision support for executive leadership and the board. The right candidate is a senior individual contributor who operates independently, manages complex modeling and reporting workstreams end-to-end, and produces outputs that reach the most senior levels of the organization.

Responsibilities will include:  

Consolidation & Financial Reporting 

• Own the monthly consolidated financial outlook, integrating operational forecasts, corporate assumptions, and key risk factors into a unified view for leadership. 
• Lead monthly close reporting cycles, including detailed variance analysis with clear narrative on drivers and implications. 
• Develop and maintain management reporting packages distributed to the executive team and board of directors. 
• Continuously improve the accuracy, timeliness, and clarity of consolidated financial reporting processes. 

Long-Range Modeling & Scenario Planning 

• Support maintenance and refresh of the long-range financial model, incorporating updated operating assumptions, strategic initiatives, and market conditions on a quarterly basis. 
• Build and run scenario analyses, sensitivities, and stress tests to support capital allocation and investment decisions. 
• Develop analytical frameworks to evaluate strategic alternatives, new business opportunities, and trade-offs across the corporate portfolio. 
• Partner with senior finance leadership to translate strategic priorities into quantified financial projections. 

Cash Flow Management & Planning 

• Support consolidated cash flow forecasting by integrating actuals, purchase order activity, payment terms, and operational inputs into a reliable short- and long-range liquidity view. 
• Drive working capital analysis and support initiatives to optimize receivables, payables, and inventory dynamics. 
• Partner cross-functionally to ensure cash-relevant assumptions are accurate and consistently reflected across models. 

Actuals Tracking & Financial Controls 

• Oversee accurate classification and reconciliation of financial actuals across revenue, cost, and investment categories. 
• Conduct comprehensive monthly review and analysis of spend actuals, with variance commentary relative to plan and forecast. 
• Identify and drive improvements in financial systems and tools to enhance reporting accuracy and efficiency. 

Board & Investor Communications 

• Support preparation of board of directors financial materials, ensuring content is accurate, well-structured, and delivered on time. 
• Support development of quarterly investor communications that clearly convey operational and financial performance and strategic progress. 
• Translate complex financial data into concise, executive-ready narratives for board and investor audiences. 

Ad Hoc Analysis & Strategic Support 

• Provide deep-dive analysis on high-impact financial and corporate decisions, including capital structure, liquidity, and organizational growth. 
• Scope and structure ambiguous problems independently, delivering well-reasoned recommendations under tight timelines. 
• Evaluate and recommend tools or process improvements that enhance the efficiency and quality of FP&A outputs. 

Desired Qualifications:

• 5–8 years of increasingly complex experience in financial planning, analysis, and corporate-level modeling. 
• Demonstrated ability to execute complex modeling and reporting workstreams with a high degree of independence and strong attention to detail. 
• Strong background in consolidation, cash flow forecasting, and long-range financial modeling. 
• Experience preparing materials for board of directors or C-suite audiences. 
• Advanced Excel skills; able to build, adapt, and audit large financial models efficiently. 
• Familiarity with ERP and financial planning systems; experience linking actuals data to forecast models a plus. 
• Strong cross-functional partnership skills; able to influence and communicate clearly at all levels of management. 
• Ability to develop structured frameworks and clear recommendations on ambiguous, high-stakes questions. 
• Experience in manufacturing, energy, clean technology, or other capital-intensive industries a plus. 
• Bachelor's degree in finance, accounting, engineering, or related field; Master's or CFA preferred. 

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure.
• Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative. 
• Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
• Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges.
• Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid-level sized companies.
• Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers.
• Organizational and time management skills
• 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
• 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Account management and 360 problem-solving. 
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS!

HelloFresh is seeking a  weekend senior produce  procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in! 

You will … 

• This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
• Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.

You are… 

• Passionate about food and produce!
• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized  and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
• Detail-oriented and Data driven- curious about what insights can be derived from data and 

You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)

• A Bachelor’s degree is required
• 3-5 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get… (do not edit this list)

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

S'more about the team

The Manager, Purchasing leads a team of Distribution Center (DC) based buyers to ensure seamless week-to-week procurement operations for their site. They are responsible for the on time, in full, and in quality delivery as well as operational spend of ingredients and packaging. They work closely with both site level and HQ (Toronto) key stakeholders, being the primary point of contact for any procurement related activities at the DC.

Lettuce share what this role will be responsible for:

• First point of contact for any procurement-related activities (e.g. including strategic sourcing, logistics, inventory) within the site you are supporting and triage to escalate/delegate as required.
• Responsible for the purchasing strategy in the DC including supplier performance metrics, ordering strategy, work closely with DC key stakeholders to achieve business targets. 
• Develop and maintain a strong line of communication with the DC, working alongside with Production, Warehousing and Quality Teams to ensure production goes on uninterrupted and collaboratively deliver for high customer performance with the DC.
• Lead a team of buyers to issue daily/weekly POs and ensure all of our ingredients and packaging arrive on time, in full, in quality at our distribution centres. Being the escalation point for supplier performance discussions. 
• Be accountable for the region's operational spend against planned spend (COGS), lead the investigation on over or under spend on a weekly and month basis, responsible for Purchase to Pay (P2P) process for the responsible DC. 
• Reporting on team performance based on critical KPIs, including on-time delivery, production hand-offs, substitutions, invoice approval, etc. 
• Accountable for team performance and development. Drive continuous improvement initiatives and coach the team for developments. 
• All other duties, as assigned.

Sound a-peeling? Here's what we're looking for: 

• A total of 3-5 years of experience in supply chain, with experience leading a team
• Bachelors’ degree in business, supply chain, engineering, or related discipline
• Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and procurement systems
• A strong people leader who can coach and motivate team members to improve performance and develop for future roles
• A love for solving ambiguous problems under tight deadlines, and using data to drive continuous improvement efforts and relentless prioritization
• An ownership mindset; you love to think beyond the scope of a given assignment
• A positive attitude and genuine excitement for working in a fast-paced environment
• A strong collaborator and communicator

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

About the Role

Reporting to the  Manager, Purchasing, you will be responsible for supporting the Procurement team. We are looking for an analytical problem-solver with a hands-on, “whatever-it-takes” mindset to help build and manage our supply network. Responsibility will be given to you from day one, and you will be expected to use your initiative and creativity to help us grow our business across Canada. You are a roll-up-your-sleeves operator who thrives in detail, organization, and analysis obsesses over delivering measurable results and has a passion for food.

What you will be doing:

• Drive our weekly procurement operations, ensuring the on-time/in-full/in-quality delivery of ingredients.
• Forecast demand requirements, manage inventory, and track consumption of incoming material.
• Manage our weekly spending to ensure we stay within budget, be responsible for weekly cost reporting, and hold our suppliers accountable for credits owed.
• Problem solve issues in our supply chain and work cross-functionally to come up with a solution
• Continuously improve supply chain processes (forecasting, ordering, and onboarding new ingredients and suppliers, etc.)
• Measure performance of our ingredient suppliers and identify opportunities to improve KPIs
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or equivalent in business, engineering, or other relevant major. 
• Outstanding written and verbal communication skills.
• Highly organized and detail-oriented: you have well-honed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once.
• Entrepreneurial with an ownership mindset: you do whatever it takes to get the job done and enjoy being in the trenches.
• You’re comfortable working under tight, immovable deadlines and making key decisions under pressure.
• Willing and able to work in a refrigerated environment (0°C to 4°C)
• Proactive, ambitious, and assertive: you take ownership of your work and should think beyond the scope of a given assignment.
• Naturally curious: you're innovative, extremely creative and constantly looking for ways to improve upon things.
• An intermediate level in Excel/Gsheets is required. 
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

What you’ll get in return:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention  to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh’s vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

Shifts:  1pm-11pm Sunday-Wednesday  and Wednesday-Saturday  (flexibility is needed)

You will…

• Work with integrity and the utmost regard for the safety and health at HelloFresh
• Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
• Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT’s); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
• Assist management team during accident or injury investigations and root cause analysis
• Act as the management team’s subject matter expert for safety and security questions
• Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
• Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
• Assist with the site emergency action plan and liaison with local first responders when needed
• Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
• Promote safer forklift operations through training, observation and coaching operators
• Develop training materials including toolbox talks, standard operating procedures (SOP’s) and others
• Manage the relationship with site security and ensures security services are being provided for each DC
• Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
• Support other departments including quality, food safety, production and logistics as needed
• Use continuous improvement principles to identify ways to improve our processes and results

You are…

• Partner: you effectively listen, build rapport and communicate at all levels; you’re confident sharing ideas and are a trusted advisor for workplace safety
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have…

• Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
• Bachelor’s degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
• Preferred Safety Certification: CSP, ASP, OHST, etc.
• Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
• Superior communication and presentation skills with ability to influence across all levels of an organization
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About the Role

This role will optimize Factor supply chain operations and implement long-term strategies aligned with business objectives. Working closely with Sourcing, Demand Planning, Procurement, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. By optimizing purchasing and manufacturing plans, you will ensure we have the right product, in the right quantity, at the right place, and at the right time. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. We are looking for a creative problem-solver who can think outside the box to design and implement innovative processes and solutions.

As a Supply Planner, you will be a key player in managing our inventory and supply chain. Your responsibilities include creating and executing replenishment plans, managing key performance indicators (KPIs), and collaborating with various teams to support new product launches and manage existing product life cycles. You will also have the opportunity to work on ad-hoc improvement projects to enhance our processes and overall efficiency.

What you will be doing:

• Manage inventory levels nationally and prepare replenishment plans for assigned products in a timely manner, in line with the weekly operational cycle.
• Share short terms purchasing and/or manufacturing forecasts with relevant suppliers.
• Determine inventory strategy and planning parameters i.e.  target levels or storage facility.
• Report on supply planning KPIs (including but not limited to inventory position, stock outs, waste and capacity).
• Analyze supply chain performance metrics and identify areas for improvement.
• Collaborate with the Purchasing team on potential risks and propose corrective actions.
• Work closely with Strategic Sourcing as well as Demand Planning to support new product launches, and build the category strategy plan.
• Work closely with the Menu Planning and Inventory Team to effectively offboard product and reduce/eliminate excess and obsolete inventory.
• Maintain supply planning tools, ensure correctness of data flow.
• Assist with budget preparation; provide inputs on storage and transportation requirements across our network of DCs and third party warehouses.
• Work on ad-hoc improvement projects; other duties as assigned.

At a minimum, you have: 

• Bachelor’s Degree or equivalent in Business, Supply Chain or related fields.
• 2 - 5 years experience in Supply Chain, Operations Management, Inventory Management or related fields.
• Proficiency in software (Google Sheets, Excel) complemented with exceptional analytical and problem solving skills.
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• An ownership mindset and ability to work independently, with minimal supervision.
• Proven team player, with strong interpersonal and communication skills.

Would be an asset if you have

• ASCM certification (CSCP, CPIM)  or actively working towards.
• Database management experience (e.g. SQL, Python, Tableau).
• Foundational understanding of statistics, including but not limited to normal distributions and standard deviation.
• Prior experience in the food industry or respective category.

What you’ll get in return:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

As a member of the HelloFresh team, you know that we are committed to changing the way people eat forever. Over the years we've seen this mission spread around the world and beyond our wildest dreams - and you have played an important role in that. At HelloFresh we have a unique opportunity to not only grow an incredible business, but ourselves as professionals as well. We know that the right person for an open role may already be a part of HelloFresh, and we want to make sure that you have the chance to step up and put your best foot forward! 

A message from our SLT: 

In an industry as new as ours, the company/industry knowledge, team connections, and historical context our team can bring to new roles helps them scale very quickly. Internal moves give us the ability to stretch and try new things and it is always exciting to see a teammate flourish and find a new passion. As a HelloFresh team member you are a huge part of our success, by offering challenging and interesting new roles HelloFresh hopes to be a big part of your success and growth! Promoting and hiring from within is always the goal. It's every manager at HelloFresh's job to hire and develop people better than ourselves, and no better way to do it than looking within our four walls. Let's roll up our sleeves, learn some new things, and together we will change the way people eat forever!

About the Role

This role will optimize Factor supply chain operations and implement long-term strategies aligned with business objectives. Working closely with Sourcing, Demand Planning, Procurement, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. By optimizing purchasing and manufacturing plans, you will ensure we have the right product, in the right quantity, at the right place, and at the right time. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. We are looking for a creative problem-solver who can think outside the box to design and implement innovative processes and solutions.

As a Supply Planner, you will be a key player in managing our inventory and supply chain. Your responsibilities include creating and executing replenishment plans, managing key performance indicators (KPIs), and collaborating with various teams to support new product launches and manage existing product life cycles. You will also have the opportunity to work on ad-hoc improvement projects to enhance our processes and overall efficiency.

What you will be doing:

• Manage inventory levels nationally and prepare replenishment plans for assigned products in a timely manner, in line with the weekly operational cycle.
• Share short terms purchasing and/or manufacturing forecasts with relevant suppliers.
• Determine inventory strategy and planning parameters i.e.  target levels or storage facility.
• Report on supply planning KPIs (including but not limited to inventory position, stock outs, waste and capacity).
• Analyze supply chain performance metrics and identify areas for improvement.
• Collaborate with the Purchasing team on potential risks and propose corrective actions.
• Work closely with Strategic Sourcing as well as Demand Planning to support new product launches, and build the category strategy plan.
• Work closely with the Menu Planning and Inventory Team to effectively offboard product and reduce/eliminate excess and obsolete inventory.
• Maintain supply planning tools, ensure correctness of data flow.
• Assist with budget preparation; provide inputs on storage and transportation requirements across our network of DCs and third party warehouses.
• Work on ad-hoc improvement projects; other duties as assigned.

At a minimum, you have: 

• Bachelor’s Degree or equivalent in Business, Supply Chain or related fields.
• 2 - 5 years experience in Supply Chain, Operations Management, Inventory Management or related fields.
• Proficiency in software (Google Sheets, Excel) complemented with exceptional analytical and problem solving skills.
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• An ownership mindset and ability to work independently, with minimal supervision.
• Proven team player, with strong interpersonal and communication skills.

Would be an asset if you have

• ASCM certification (CSCP, CPIM)  or actively working towards.
• Database management experience (e.g. SQL, Python, Tableau).
• Foundational understanding of statistics, including but not limited to normal distributions and standard deviation.
• Prior experience in the food industry or respective category.

Recruitment process:

All internal candidates will be considered and assessed as per the normal TA process. If deemed a good potential fit for the role, they will be invited for an interview with a member of the Talent Acquisition team. Since our employees have been previously identified as a “values fit” here at HelloFresh, they will bypass certain steps in the process (i.e. DNA interview). However, to ensure a fair and consistent process, all internal applicants will be assessed using the same process as for external candidates (i.e. using the same tests & interview questions) Greenhouse Training - Interview Questions

If you are not moved forward in the role, a member of the TA team, your manager or the hiring manager will provide you with constructive feedback. 

Not right for the role but know someone who is? Don't forget our referral program!  

You are welcome at our table. 

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Weekend Buyer, Packaging

This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …

• Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change. 

You are…

• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
• Detail oriented and data driven - curious about what insights can be derived from data

At a minimum, you have...

• A Bachelor’s degree is required
• 1-3 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Weekend Buyer, Packaging

This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …

• Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change. 

You are…

• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
• Detail oriented and data driven - curious about what insights can be derived from data

At a minimum, you have...

• A Bachelor’s degree is required
• 1-3 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

About Proton 

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

What we are looking for:

We  are looking  for a dynamic  and  motivated  individual  to join our growing team in Paris

You will be working closely with the Office Manager Lead located in Switzerland, but mainly support the Paris-based team on office-related operations, making sure the office runs smoothly and is a great place to work.

The position is office-based.

The position is full-time.

You are reliable, able to multitask,  and adapt in a fast-paced environment, with excellent communication and time management skills.

Some tasks listed will require physical work and/or time flexibility.

What you will do

• Support staff onboarding and offboarding
• Welcome and greetings of visitors
• Oversee and support all administrative duties in the office and ensure that office is operating smoothly
• Organize staff travels including, flights, hotels, insurance, and budget compliance
• Draft and follow up on the yearly office management operational budget
• Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
• Monitor service providers service level (Supervision of cleaning duties performed by service provider. Relaying instructions to cleaning staff.)
• Manage office supplies inventory and place orders as necessary
• Coordinate team lunches, place orders and process invoices. Increase portfolio of suppliers.
• Manage stocks of food and drink supplies.
• Identify opportunities for process and office management improvements.
• Organizing, and participating to, office events on a regular basis and animate office life

Job Requirements

• Bachelor's degree in business administration, communications, hospitality or a related field
• Work experience in an administrative/office management role
• Fluent in English, both written and verbal
• Must have exceptional attention to detail
• Strong organizational and time management skills, and ability to prioritize
• Must be a self-starter and result-driven.
• Excellent communication and interpersonal skills
• Strong problem-solving skills, complaint handling and analytical abilities
• Proficient in technology, especially Microsoft Office applications.

What We Offer

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)

• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.

• Technology: you'll get the right hardware and the right software you need to do your best work.

• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.

• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day

• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building.

• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.

• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.

• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.

#LI-Onsite

Logistics  Manager Poland 

Hybrid – Szczecin 

About the Role

Reporting to the Logistics Director, the Logistics Manager for Poland will work collaboratively with all areas of the Operations Team and external 3PL’s to support the delivery of an outstanding level of service at the optimum cost.

This is a hybrid working role based primarily from our site in Szczecin, Poland, with some travel to our European offices and UK Head Office. 

• Flexible approach to working with attendance to offices in Europe and 3PL Locations
• Working with Inbound, Planning and Order management Functions monitor storage utilisation across the warehouses to ensure good product placement for outbound deliveries
• Deliver strategic and transformational projects in a fast-moving and highly demanding environment
• Working with the UK and NA Inventory teams to support improvements in inventory management inc damages and rebox activities
• Collaborate with the NPD Rework coordinator to review CSR’s and SOP’s on a ongoing basis to support process and service improvements.
• Support the production and review of KPI’s across all areas, inc distribution and finance. 
• Use project management methodology (prince II or equivilient) to deliver initiatives and projects on time
• Building relationships with stakeholders and collaborating with other functional areas of the business to drive transformational change and embed new ways of working ( processes, governance, culture)
• Manage the logistics projects related and not limited to: opening new warehouses, service provider selection, tender and bench marking exercises, IT implementations, cost reduction initatives
• Understand business requirements, deliver logistics solutions in a cost-effective and high-quality manner
• Be the key point of contact for all logistics issues related to new project and intative launches, escalating to the 3PL contract manager when required
• Transform the project from initative to BAU handing over to the 3PL contract manager
• Work collaboratively with third-party logistics partners to ensure great service levels and best cost especially during implementation and go live phase.
• Define the critical path and key milestones to ensure initiatives and projects are delivered on time, provide clear communication to all stakeholders on progress
• Identify risks and provide mitigation plans in order to avoid these
• Analyse the data, and evaluate performance metrics to ensure quality delivery and cost-efficient workflow processes and to identify trends and opportunities for improvement

ATTRIBUTES & SKILLS (REQUIREMENTS):

• Strong project management (Prince 2 or equivalent) and stakeholders management skills 
• Proven track record of leading teams in a logistical environment and working in a fast-paced environment where continuous innovation and improvement is part of our culture 
• Knowledge of B2B and D2C logistics marketplace as a whole is be desirable 
• Knowledge of Warehouse and Transport Operations
• Excellent English communication skills
• Commitment to learning and expanding professional and technical knowledge
• Numerate with seasoned analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others
• Willingness to be hands-on and flexible with the workload
• Ability to understand the product, our business, and the competitive landscape
• Be agile, enthusiastic, and curious 

In certain locations, this position will be hired and employed through a third-party Employer of Record (EOR). SharkNinja will be responsible for the day-to-day work, supervision, and performance management of the role, but the EOR will be the employer of record for legal and administrative purposes (i.e., payroll, benefits, compliance). 

#LI-HYBRID 

The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

Staff Global Supply Manager

The Staff Global Supply Manager manages the purchasing of services, consumables, and specialty materials in either the CAPEX, Construction, and/or Indirects areas. This person will collaborate with regional and global resources to ensure optimal buying efficiencies and support corporate objectives for the achievement of targeted profitability for our new projects. The ideal candidate brings deep technical expertise, executive presence, and a track record of delivering measurable supply chain outcomes in complex, high-growth environments. 

This is a high-impact, cross-functional role that requires a self-starter who can operate effectively in a fast-paced, mission-driven environment while managing complexity across suppliers and internal stakeholders.

Responsibilities will include: 

Procurement & Purchasing 

• Lead the purchasing of services, consumables, and specialty materials in support of Capital Projects or operating manufacturing facilities. 
• Develop and implement procurement strategies, tactical plans, and operational workflows for consumables and specialty materials across all applications and product development efforts. 
• Make and/or execute purchasing decisions for project/operational-related needs, ensuring alignment with schedule, budget, and quality requirements. 
• Manage Purchase Requests and Purchase Orders in compliance with internal procurement policies. 
• Develop and own global supply chain strategies aligned with business growth objectives, cost targets, and sustainability goals. 
• Lead end-to-end network design initiatives, including supplier selection, logistics optimization, and inventory positioning across regions. 
• Define and track KPIs for supply chain performance, including on-time delivery, cost per unit, inventory turns, and supplier quality metrics. 
• Serve as a subject matter expert and thought partner to senior leadership on supply chain risk and resiliency planning. 

Supplier Management 

• Coordinate activities with suppliers, contractors, and/or vendors including contract management and negotiations, RFP management, change order management, and schedule adherence. 
• Develop and maintain bidder's lists, conduct bid leveling, and ensure competitive sourcing practices. 
• Oversee and coordinate development activities between suppliers and internal development teams to ensure sourcing and procurement are aligned with corporate directives. 
• Build and maintain strong supplier relationships to drive performance, reliability, and long-term value. 

Financial & Operational Analysis 

• Review and analyze activities, costs, operations, and forecast data to determine progress toward project goals, including business, financial, and schedule objectives. 
• Support cost modeling, savings tracking, and spend analysis to enable data-driven procurement decisions. 
• Leverage strong analytical and Excel modeling skills to develop procurement reports and communicate insights to project leadership. 

Cross-Functional Collaboration 

• Collaborate with internal engineering, finance, operations, and project management teams to develop and execute integrated procurement strategies. 
• Serve as a procurement subject matter expert for sourcing, providing guidance on market conditions, supplier capabilities, and risk mitigation. 
• Travel as required, at company expense, to support project sites, supplier visits, and key negotiations.

Desired Qualifications: 

• Bachelor's degree and/or equivalent relevant work experience in Supply Chain, Procurement or a related field. 
• 7+ years of experience in Supply Chain, Purchasing, Procurement, or Construction-related roles. 
• Experience sourcing services, consumables, and/or commodities in a project-based or capital-intensive environment. 
• Strong analytical skills with demonstrated proficiency in Excel modeling and data-driven decision-making. 
• Proven ability to manage supplier relationships, lead negotiations, and administer contracts. 
• Comfortable working in a fast-paced environment with the ability to actively prioritize and manage multiple concurrent workstreams. 

Preferred Experience 

• Experience in a capital projects, EPC (Engineering, Procurement & Construction), and/or manufacturing environment. 
• Familiarity with ERP or procurement management platforms (e.g., SAP, Coupa, Oracle). 
• Exposure to sustainability-driven supply chain practices or responsible sourcing frameworks. 
• APICS CSCP, CPIM, or similar procurement/supply chain certification. 

Brokerage Operations – Equities, Derivatives and Fixed-Income 

Description

Interactive Brokers (“IBKR”) is seeking an Operations Analyst to join our Clearing Department. The Clearing Department is responsible for critical post-trade functions for global equities, derivatives, commodities, fixed-income, forex and other investment securities. These functions include electronic trade and position reconciliation, inventory management, settlement operations and client account transfers. Given IBKR’s global footprint, breadth of product offering, and passion for technology and automation, the Clearing Department presents a unique opportunity to learn many facets of the brokerage business and offers the candidate exciting potential for growth. 

IBKR has developed state-of-the-art proprietary clearing and back-office systems. In this role, you will operate these ever-evolving systems to solve interesting and unique problems in a fast-paced and collaborative environment. The ideal candidate will also be challenged to contribute to the development of these systems to achieve higher degrees of operational efficiency, risk mitigation, and/or to support new business or investment products. If you are enthusiastic about the financial markets, enjoy problem solving, working with sophisticated computer systems and their developers, and want to be a difference maker in a growing company, we welcome your application. 

Responsibilities

• Trade and position reconciliations.
• Post-trade settlement processing.
• Reconciling and processing corporate action and dividend events.
• Oversight of derivatives settlement and expiry processing.
• Coverage includes the Singapore market and IBKR’s Singapore client base activity in global markets.

Qualifications and Skills

• Bachelor’s degree
• Strong problem-solving and analytical skills
• Exceptional attention to detail and the drive to efficiently maintain accuracy in a fast-paced environment
• Excellent written and verbal communication skills in English
• Strong computer skills and competency with MS Office products preferred. 

Company Benefits & Perks

About INTERACTIVE BROKERS!

This is Hybrid role (4 days in office /1 days remote)

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

About your Team:

The Platform engineering team is looking for a Senior Platform Engineer - Design, the person will define, design and develop plans for installation/reconfiguration, and overall management of systems to provide reliable, resilient and secure solutions.

In this role, the person is expected to have strong knowledge of program and scripting, system administration, operating systems, virtualization, networking, engineering, and administration. They have excellent problem-solving skills and systems troubleshooting skills. The person should have passion to continuously improve services, enhance security and optimize service performance.

 What will be your responsibilities within IBKR: 

• Senior Engineer responsible for designing automated solutions leveraging cutting edge tools. Specifically focused on infrastructure and containerization.
• Provides direct support to technical and non-technical entities in order to define requirements and deliver solutions to meet organizational needs including new deployments, upgrades, performance tuning and testing.
• Implement and utilize asset inventory, configuration management database, capacity management, performance management, resource optimization, and security (access control, authorization, and accounting) for all technologies in scope.
• Define requirements, perform research, evaluate vendors/solutions, design/implement solutions, and provide ongoing support for all technologies in scope. Provide simple but effective scalability, performance, and reliability.
• Drive consistent standardized solutions across IB for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, incident handling, customer request handling, etc.
• Schedule and provide after-hours or weekend support when necessary to perform high-risk or planned downtime of IB’s data center systems for upgrades and maintenance.
• Participate in defining and executing on a roadmap of projects that continues to raise the bar through implementing innovative technology, tools, automation, and processes.
• Interact with internal teams to provide solutions and resolve problems in a timely and proactive manner.
• Ability to communicate complex technical concepts to individuals of various technical ability.

What required skill’s you need:

• Programming and Scripting

• Proficiency in languages such as Ansible, Python, or Ruby.

• Scripting skills in Bash, Perl, or similar languages.
• CI/CD Pipelines
•  Experience with continuous integration/continuous deployment tools like Jenkins, GitLab
• Infrastructure as Code (IaC)
• Experience with tools like Terraform, Ansible, Puppet, or Chef.
• Cloud Computing
• Strong knowledge with containerization technologies like Docker and orchestration tools like Kubernetes.
• Familiarity with cloud platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• System Administration
• Strong knowledge of Linux/Unix system administration.
• Experience with system performance tuning and monitoring.
• Networking
• Understanding of TCP/IP, DNS, HTTP/HTTPS, and other network protocols
• Experience with load balancers, firewalls, and VPNs
• Monitoring and Logging
• Proficiency in using monitoring tools such as Prometheus, Grafana, Nagios
• Experience with logging tools like Splunk, Elasticsearch etc..

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack.
• Corporate events including team outings, dinners, volunteer activities and company sports teams.
• Education reimbursement and learning opportunities.
• Modern offices with multi-monitor setups

Brokerage Operations – Equities, Derivatives and Fixed-Income

Description

Interactive Brokers (“IBKR”) is seeking an Operations Analyst to join our Clearing Department. The Clearing Department is responsible for critical post-trade functions for global equities, derivatives, commodities, fixed-income, forex and other investment securities. These functions include electronic trade and position reconciliation, inventory management, settlement operations and client account transfers. Given IBKR’s global footprint, breadth of product offering, and passion for technology and automation, the Clearing Department presents a unique opportunity to learn many facets of the brokerage business and offers the candidate exciting potential for growth. 

IBKR has developed state-of-the-art proprietary clearing and back-office systems. In this role, you will operate these ever-evolving systems to solve interesting and unique problems in a fast-paced and collaborative environment. The ideal candidate will also be challenged to contribute to developing these systems to achieve higher operational efficiency, risk mitigation, and/or support new business or investment products. If you are enthusiastic about the financial markets, enjoy problem solving, working with sophisticated computer systems and their developers, and want to be a difference maker in a growing company, we welcome your application. 

Responsibilities

• Trade and position reconciliations.
• Post-trade settlement processing.
• Reconciling and processing corporate action and dividend events.
• Oversight of derivatives settlement and expiry processing.
• Coverage includes the Japanese market and IBKR’s Japanese client base activity in global markets.

Qualifications and Skills

• Bachelor’s degree
• 3+ years experience with clearing / settlement / custody of Japan stocks / securities (JSCC, etc.)
• Strong problem-solving and analytical skills
• Exceptional attention to detail and the drive to efficiently maintain accuracy in a fast-paced environment
• Excellent written and verbal communication skills in English.
• Strong computer skills and competency with MS Office products preferred

Company Benefits & Perks

Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us!  The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. The position offers 20–25 part-time hours per week, with flexibility needed to work evenings and weekends.   

The role:

• Welcome guests, resolve general inquiries, and schedule test drives
• Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach
• Customer Assessment: Ask questions to understand budget, preferences, timeline
• Listen to customer needs to recommend suitable vehicles and collects required customer information
• Refer high-potential leads to Sales Specialists
• Ensure all guests are directed to the most appropriate point of contact
• Develop deep knowledge of Lucid brand, vehicles, and services
• Stimulate customer consideration, explaining features, specifications, pricing of all models
• Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status
• Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests
• Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)
• Ensure test drive and showcase vehicle readiness (cleaning, charging)
• Assist with daily operations as needed

You bring:

• Exceptional people skills, communication is key!
• Ability to deliver an outstanding customer journey for guests entering the Studio
• Experience in customer facing industry (food service, retail, hospitality etc)
• Patience and professionalism
• Comfortable operating in ambiguous retail environment
• Passion for EV industry and building the Lucid brand

Minimum requirements:

• Flexible availability including extended holiday mall hours, holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Prior experience with CRM tool such as Salesforce highly preferred
• Authorized to work in the USA (visas sponsorship not available)
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable

Base Pay (hourly):

$23 USD

Job Purpose:

To lead exhibition and sponsorship sales delivery for AixEnergy Asia 2026, owning the commercial pipeline end-to-end and converting it into contracted revenue against the budget target. The Commercial Director carries an individual revenue number, manages the AixEnergy agent network, and works alongside the VP to close exhibition packages, sponsorship inventory, and feature areas. The role is the senior commercial operator on the AixEnergy team and is accountable for the Year 1 close and the Year 2 rebooking pipeline captured on-site plus any additional AixEnergy edition launches.

Key Accountabilities:

Own the AixEnergy Asia 2026 exhibition and sponsorship pipeline end-to-end: prospecting, qualification, proposal, negotiation, and contract close. Carry an individual revenue target and report progress weekly against the Revenue Pathway forecast.
Open and convert priority accounts across hyperscalers, data centre operators, energy and utility companies, EPCs, industrial real estate developers, and AI infrastructure vendors. Build credible peer-level relationships with senior commercial decision-makers and convert verbal interest into signed contracts.
Manage and grow the AixEnergy agent network. Set agent targets, brief on pricing and proposition, and quality-control agent-sourced leads before they enter the AixEnergy pipeline.
Work on sponsorship sales to convert sponsorship inventory: title partner, strategic partners, theatre and feature sponsorships, and on-site activations. 
Maintain Salesforce hygiene to dmg events standard: every opportunity logged, staged, weighted, and updated weekly. Provide accurate weekly forecasts to the VP and into the WSR (Weekly Sales Report) cadence, with clear flags on slipped, won, and at-risk deals.
Maintain working knowledge of the AI infrastructure and energy markets: track competitor events, pricing benchmarks, exhibitor movements, and account-level developments that affect AixEnergy's pipeline and pricing. Feed market intelligence back into the proposition and the floor plan.
Work closely with Marketing, Operations, Content, and Finance to ensure the commercial pipeline is fed, supported, and delivered. Brief Marketing on priority targets and EDM cadence; align with Operations on floor plan, build, and exhibitor delivery; coordinate with Finance on contracting, invoicing, and collections.
Deliver a strong on-site rebooking result for AixEnergy 2027, including target rebooking rate (40%+) by end of show, signed Letters of Intent for 2027, and a qualified Year 2 pipeline document handed to the team within 30 days of the close of the 2026 edition.

Job Context:

AixEnergy Asia 2026 is a launch-edition event. The Commercial Director is joining at a critical phase of the cycle and is expected to close the gap to budget through direct sales, agent activation, and conversion of the existing pipeline. The event is co-located with Gastech 2026 in Bangkok but operates as a standalone product with its own P&L, exhibition, sponsorship inventory, and conference. The Commercial Director reports to the VP ADIPEC & Business Development and works alongside the Operations Director, the Marketing Director and the Head of Content. The role requires a senior operator capable of working independently in an early-stage commercial environment, holding peer-level conversations with hyperscale and energy executives, and delivering against a hard September 2026 close.

Qualifications, Experience, & Skills:

Technical / Functional: Minimum 7 years senior B2B exhibition and sponsorship sales experience, with a track record of personally carrying and delivering revenue targets in excess of US$1m. Demonstrable success selling at a senior, peer-level into AI infrastructure, data centres, energy, utilities, or industrial sectors. Experience launching first-edition events strongly preferred. Working knowledge of Salesforce or equivalent CRM is essential. Familiarity with ASEAN markets, particularly Thailand, Singapore, Malaysia, and Indonesia, is an advantage. Experience working with sales agents and channel partners. Understanding of how exhibition, sponsorship, and conference content combine into a single commercial proposition. Bachelor’s degree or equivalent professional experience.

Personal Attributes / Interpersonal: Senior commercial presence; comfortable holding peer-level conversations with hyperscale procurement leads, energy company executives, and EPC commercial directors. Closer’s instinct: identifies the path to contract early and drives the deal to signature. Self-directed and entrepreneurial; able to operate effectively in a launch-phase environment without established processes or large team support. Resilient under pressure; comfortable with hard targets, weekly forecast scrutiny, and a non-negotiable September 2026 close. Disciplined with CRM hygiene and forecast accuracy. Collaborative across Marketing, Operations, Content, and Finance; treats the pipeline as a shared commercial asset. Excellent written and verbal communication skills in English. Willing to travel internationally as required, including to Bangkok ahead of and during the September 2026 event.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

Your Mission

As a Backend Software Engineer in the Applications Team, you will help build and maintain the backend services that power Sparetech’s customer-facing web application. You’ll work closely with frontend engineers (React/TypeScript), Product, and Design to deliver reliable, secure, and scalable user-facing workflows (e.g., collaboration, search, material management, BOM self-service, Insights).

We offer you the opportunity to

• Be a central pillar for the success of SPARETECH in the early stages of our startup by contributing your own ideas and participating in decisions.
• Continuously develop your skills through hands-on learning and access to the latest technologies.
• Own features end-to-end: from requirements and technical design to implementation, testing, rollout, and support.
• To work in a fast-paced, collaborative environment with a focus on delivering high quality solutions on time.
• Solve complex product problems and collaborate with a cross-functional team of product managers, designers and fellow engineers.

Become a part of our team if you

You can expect

• A remote-yes company, where you can decide every day whether you work from home, at our Stuttgart or Munich office, or at any Design Office in Germany.
• A permanent employment contract, 30 days of vacation, and the opportunity to participate in the company's success through our VSOP program.
• Modern hardware and the frame for a height-adjustable desk.
• An annual training budget of 1000,00 EURO for your professional development.
• In Germany: A subsidized job bike to escape city traffic and a Wellpass gym membership to stay active.
• A dynamic start-up atmosphere and an international team in which new ideas, creative approaches, and cooperation at eye level are valued.
• To enjoy Corporate Benefits, including discounts on fashion, travel, and much more from various companies.

About the role

We are looking for a high-impact Publisher Growth & Monetization Manager to drive revenue optimization across the ads ecosystem. This role sits at the intersection of analytics, product, and sales, and requires someone who can both diagnose monetization opportunities and execute on them with stakeholders.

This role is ideal for someone who mirrors a hybrid profile: consultative seller + analytical operator.

Key Responsibilities

Publisher Strategy & Growth: Act as a strategic advisor on revenue growth, inventory strategy, and ad stack evolution, Build quarterly growth plans and track execution against revenue targets. Identify whitespace opportunities (new formats, geos, demand partnerships)

Revenue & Monetization Optimization: Own end-to-end monetization strategy across Google Ad Manager / AdX / programmatic stack for web and app surfaces. Analyze revenue drivers (fill rate, CPMs, demand mix, floor pricing, etc.) and identify optimization levers. Run experiments (pricing, formats, demand channels) to maximize yield

Data & Analytics: Monitor performance (RPM, ARPU, latency, viewability, etc.). Translate data into clear narratives for internal and external stakeholders

Sales & Stakeholder Management: Own a portfolio of accounts with revenue responsibility. Lead business reviews, negotiations, and growth conversations with senior stakeholders

Cross-functional Collaboration: Work with Product, Engineering, and Demand teams to solve publisher challenges. Provide feedback loops to improve product features and monetization tools. Partner with internal teams to unlock incremental demand.

Minimum Qualifications

• 6–8 years of experience in ad tech, digital advertising, or publisher monetization
• Strong analytical skills (Excel, data storytelling)
• Experience with Google Ad Manager / AdX / programmatic ecosystem
• Ability to manage client relationships and drive revenue outcomes

Preferred Qualifications

• Prior experience in Managing publishers and ad inventory.
• Strong understanding of:
• Header bidding / Open Bidding
• Yield optimization & pricing strategies
• Programmatic demand landscape
• Proven track record of growing revenue or managing business targets
• Ability to operate in ambiguous, fast-paced environments

VP, FP&A & Strategic Finance

ROLE OVERVIEW

We are seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance and Finance AI-enablement to support our next phase of growth. This is a unique opportunity to design a best-in-class financial operating rhythm for a high-growth company in the vertical SaaS + FinTech space.

The VP of FP&A & Strategic Finance will drive financial planning cycles with cross-functional leadership, establish robust KPI governance, and set the operating rhythm of the business, while leveraging automation and AI to scale impact in a lean organization. This role will also be a critical partner to the CFO in communicating with the Board and prospective investors, preparing for a capital raise and evaluating inorganic growth opportunities.

This leader must bring strong SaaS and fintech expertise, executive presence, and the ability to operate effectively with globally distributed teams.

KEY RESPONSIBILITIES

KPI Governance & Rhythm of the Business

• Establish and maintain clear KPI governance, including metric definitions, ownership, data sources, and consistent reporting across teams.
• Design and operationalize the company’s “rhythm of the business,” aligning weekly, monthly, quarterly, and annual performance reviews with planning and decision-making.
• Drive disciplined performance management by linking KPIs to accountability, incentives, and operating plans.
• Drive rigorous variance analysis, cohort analysis, and unit economics across SaaS and fintech revenue streams.
• Improve predictability and transparency of revenue, margins, cash flow, and operating performance.
• Ensure strong data integrity and alignment across FP&A, Accounting, Revenue, and Business Systems.
• Ensure metrics, cadence, and reporting are scalable and suitable for Board, investor, and eventual public-company requirements.

Executive, Board & Business Partnership

• Serve as a trusted thought partner to the CFO, CEO, and executive leadership team, providing clear, decision-ready financial insights.
• Lead preparation of Board and investor reporting, delivering concise, high-quality financial narratives.
• Partner with GTM, Product, Operations, and FinTech teams to align financial plans with execution and improve forecast accuracy.

Strategic Planning, Capital Readiness & M&A

• Own company-wide financial planning processes, including annual operating plans, long-range planning, rolling forecasts, and scenario modeling.
• Partner with the CFO on capital raise preparation, investor materials, valuation support, and financial diligence.
• Support M&A activities, including target evaluation, financial modeling, integration planning, and post-transaction performance tracking.
• Ensure financial plans align with growth strategy, unit economics, and capital efficiency goals.

AI-Enabled Scale & FP&A Leverage

• Proactively identify and deploy AI, automation, and advanced analytics tools to increase FP&A capacity, improve forecasting accuracy, and streamline reporting and analysis.
• Redesign FP&A workflows to maximize leverage and impact without significant near-term headcount growth.
• Build self-service reporting and insights that enable faster, data-driven decision-making across the organization.

QUALIFICATIONS

• 15+ years of progressive experience in FP&A, corporate finance, or related roles, including leadership experience in high-growth SaaS and/or FinTech environments.
• Proven experience supporting capital raises, M&A, and/or IPO readiness.
• Deep expertise in SaaS metrics, unit economics, forecasting, and financial modeling; payments or fintech experience strongly preferred.
• Demonstrated ability to establish KPI governance and run the operating cadence of a scaling organization.
• Hands-on experience leveraging automation and AI tools to scale FP&A impact in lean teams.
• Strong executive presence with the ability to communicate complex financial concepts clearly and concisely.
• Experience leading and influencing globally distributed teams.
• Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA a plus.

Requirements

• Bachelor’s degree in business, Computer Science, IT, Engineering or equivalent
• 4-5 years professional experience, with 2-3 years experience in Technical Account Management, Technical Support or Help Desk role supporting complex, data-driven web applications
• Open to travel on short notice to customer locations when required, up to 10%

What will I be doing?

• Work with Zenoti customers in support of their daily business operations – focus on product support, problem resolution, training, and post-go-live adoption.
• Coordinate issue reviews, product enhancement requests, and other post-live activities.
• Serve as the single point of contact for large customer accounts while leveraging a broader supporting team across the world to deliver quick and effective solutions to customer issues.

What skills do I need?

• Strong logical, analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities across multiple projects simultaneously
• Open to travelling on short notice to customer locations when required
• Previous Technical Support or Help Desk experience supporting complex, data-driven web applications is required
• Experience in a customer service/retail segment is an added advantage
• Experience in the wellness/spa industry a plus
• Experience supporting e-commerce solutions is a plus
• Bachelor degree in business, computer science, IT, engineering or equivalent required
• Associate’s degree with significant retail or customer service experience also considered, when coupled with solid technical background

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

• Medical, dental, and vision coverage
• Participation in company 401k plan
• Unlimited paid time off
• Paid parental leave
• Flexible work hours
• Programs, classes and activities supporting your physical and mental wellbeing, led by Zenoti's dedicated Chief Wellness Officer

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are seeking an IT Manager (f/m/d) to lead and professionalize our internal IT operations as the company grows. In this role, you will build secure, scalable IT systems that support employees across the organization, owning internal IT operations, employee lifecycle management, device management, and internal tooling.

You will strengthen security practices and introduce automation to reduce operational friction, ensuring employees have reliable systems, secure access to tools, and efficient processes that scale with Apaleo’s growth.

What You’ll Be Up To

• Own and manage day-to-day internal IT operations, ensuring employees receive reliable support and IT requests are resolved efficiently.
• Manage the employee IT lifecycle, including onboarding and offboarding, user provisioning, and structured access management across company systems.
• Manage device procurement, configuration, and deployment; maintain accurate inventory and offboarding recovery; and enforce security through remote device management and controls.
• Administer and manage internal productivity and SaaS platforms.
• Manage user access, permissions, and tool configuration, ensuring appropriate system access while strengthening identity and access management, including implementing and enforcing SSO.
• Support internal security practices and SOC 2–aligned processes, contributing to a strong security posture across the organization.
• Identify opportunities to automate manual processes and improve workflows through integrations between internal tools.
• Build and improve scalable IT systems and processes that support company growth and a workforce scaling beyond 100 employees.
• Proven experience using AI tools to automate workflows and improve processes across teams.

What You’ll Bring to the Team

• 4+ years of experience in IT operations, IT administration, or IT management.
• Experience supporting employees in fast-growing companies, particularly within Series A–C startups or scaleups.
• Expertise in managing internal SaaS tools and productivity platforms (Microsoft 365, Drata, Slack, etc.).
• Experience managing employee onboarding and offboarding IT processes.
• Experience managing devices and asset inventories.
• Understanding of identity and access management practices.
• Familiarity with security best practices, including SSO and device security.
• Experience improving internal operations through automation or tool integrations.

Mindset & Working Style

• IT generalist mindset comfortable owning a broad operational scope.
• Strong ownership and ability to work independently.
• Pragmatic problem-solving approach and strong prioritization skills.
• Process improvement and automation mindset.
• Must have a proactive, automation-first mindset and actively leverage AI tools to streamline workflows and improve team processes.
• Ability to design systems and processes that scale with company growth.

Nice to Have

• Experience supporting SOC 2 audits or compliance processes. Basic understanding of SOC 2 or similar compliance frameworks.
• Experience leading company-wide AI initiatives to improve processes and operational efficiency.

What Success Looks Like in the First 6–12 Months

• Internal IT operations run smoothly with clear and scalable processes.
• Employee onboarding and offboarding workflows are structured and efficient.
• Internal tools and access management are well-governed and secure.
• Device management and asset inventory are fully organized and tracked.
• Security practices are strengthened, including SSO and identity management.
• IT systems and processes support a growing workforce with minimal operational friction.

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role, it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe®, CXL®, and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com.

Job Summary

We are seeking a student intern to drive product quality improvements across both Astera Lab’s semiconductor and board-level products. In this role, the candidate will perform failure analysis for customer returns. The candidate will also compile 8D reports to communicate the analysis findings to the customers.

Key Responsibilities

· Perform system-level test for the customer returns on a bench in the lab.

· Review ATE test log files.

· Work with third-party labs to perform electrical FA (EFA) for more in-depth analysis.

· Log analysis results to the portal system daily.

· Work with internal teams and suppliers to drive product quality improvements.

· Write up analysis reports to provide updates to the customers. Participate in the meetings with customers to present the technical findings.

· Bring up and validate new test equipment in the lab. Update the lab inventory list.

· Perform additional tasks assigned by the Director of Field Quality Engineering.

Education & Experience

· Final year students from Bachelor’s degree are welcome to apply.

· Students from Master’s degree are preferred.

Technical Skills

· Good knowledge of IC fabrication, packaging, board assembly (SMT), and test processes

· Strong communication skills in English and Mandarin.

Working Conditions:

· May require occasional travel to customer sites within Taiwan.

· Must be flexible to work on-site and available during business hours for at least 3 days per week.

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

About the Role

Are you a passionate, energetic technologist who thrives in fast-paced environments and enjoys working across evolving technology stacks? Do you enjoy debugging complex systems, solving real business problems, and obsessing over the details that make systems reliable and scalable?

We’re looking for a SDE III to join the 3PIP Integrations and Inventory System team.

You will help design, build, and operate systems that sits between Groupon and 3rd party partners, along with our internal inventory management systems.

We are an AI driven organisation and highly promotes usage of AI agentic workflows to drive rapid growth and optimizations.

Our Technology Landscape (Today & Tomorrow)

Our platform is evolving, and we want engineers who are excited to grow with it.

Current Stack

• Backend services primarily in Java
• Cloud infrastructure on GCP/AWS
• Relational databases: MySQL, PostgreSQL
• REST / JSON APIs
• CI / CD - Jenkins
• Message brokers
• Docker, Kubernetes
• GitHub,
• JIRA,
• ELK

Future Direction

• (Key Focus) Moving towards Encore( TypeScript-first backend services)
• Building on GCP with Encore as a core development framework Emphasis on modern cloud-native architecture, service ownership, and developer productivity
• While experience with Java and AWS is important today, every new engineer should be excited about—and willing to actively contribute to—our transition toward a TypeScript and GCP-based ecosystem.

What You’ll Do:

• Design and develop services within Groupon’s microservices ecosystem Work on highly scalable e-commerce systems involving inventory, fulfillment, and 3rd party integrations.
• Collaborate with cross-functional teams to deliver business features and ensure compliance requirements are met
• Build service artifacts, plan deployments, and coordinate timelines with project and partner teams
• Improve system reliability by defining service-level metrics, setting alerting thresholds, and automating responses
• Create and maintain clear technical documentation
• Mentor junior engineers and support their technical growth
• Drive technical discussions and influence architectural decisions within the team

We’re Excited About You If You Have:

• BE/BTech or ME/MTech in Computer Science, Software Engineering, or a related field
• 6+ years of industry experience building and operating production systems Strong coding skills in Java , with openness to learning TypeScript
• Solid computer science fundamentals (Design Patterns, Data Structures & Algorithms, Operating Systems , DBMS)
• Experience with relational databases such as MySQL or PostgreSQL
• Exposure to NoSQL databases is a plus
• Exposure to AI tools like claude code, cursor are highly preferred.
• Experience developing and supporting web applications in transactional environments
• Strong debugging and troubleshooting skills
• Good communication and collaboration skills across technical and non-technical stakeholders
• Interest or experience in cloud platforms (AWS today, GCP tomorrow) is highly valued

We Value Engineers Who Are:

• Customer-focused – You understand that customer impact drives everything we build
• Obsessed with Quality – Your production code is reliable, scalable, and maintainable
• Team player – You collaborate, listen, and give constructive feedback
• Fast learners – You enjoy learning new technologies and applying them quickly
• Pragmatic – You balance speed and quality, knowing when trade-offs make sense
• Owners – You take responsibility for outcomes and actively contribute to business success

Build the Future with Us — EquipmentShare is Hiring a Yard Technician

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Yard Technician at our Advanced Solutions rental facility in El Paso, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Yard Technicians are responsible for helping the rental facility keep their storage yard in top shape by helping with maintenance and every day tasks of a rental facility.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

• Inspect and report equipment condition before and after usage

• Document incoming and outgoing equipment

• Assist with routine inspections, repairs, maintenance and equipment cleaning

• Demonstrate, load and unload equipment 

• Maintain equipment inventory systems according to standard operating procedures 

• Serve as responsible for general yard and shop cleanup in accordance with company standards

• Maintain a safe and hazard-free workplace

• Serve as an advocate for EquipmentShare’s culture and uphold our high standards of customer experience

• Assist with various other duties as assigned by the General Manager

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Safety training required and PPE required when applicable

• Occasional lifting may be required, up to 50 lbs

• Valid driver’s license

Education and Experience:

• High School diploma or equivalent

Physical Requirements:

• Must be able to be outside during extreme temperatures

• Must be able to stand, sit, bend and stoop

• Must be able to lift up to 50 lbs

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

• Must be at least 18 years old to be in EquipmentShare yard

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

As a Retail Operations Senior Specialist, you will play an essential role in supporting our retail stores. Holding deep subject matter expertise in our retail store foundations and operations, you will support our store teams in successfully living into our retail vision. You will work closely with our HQ departments and subject matter experts to navigate and lead the launch, implementation, and ongoing success of projects and programs in our stores. In this position you will be a direct liaison between our store teams and our HQ departments and will serve as a first point of contact to gather feedback and offer operational solutions required to support continuous improvement.

Asia Sales Operations – Sales Operations Senior Executive

As a Sales Operations Senior Executive, you will own the end-to-end sales order lifecycle across Asia Distributor and Commercial network - primarily supporting Asia distributors and channel partner sales orders from order receipt through to delivery execution, dispute/returns resolution, and performance reporting. You will partner closely with Commercial Planning, Finance, Operations, and 3PL warehouses to ensure accurate master data, compliant order processing, and consistently excellent distribution experience.

What you’ll be doing

• Manage back-catalog and new-release distributor and commercial sales order processing: review, validate, and accurately process distributor/channel partner orders while ensuring compliance to order requirements.

• Act as the primary point of contact for order administration during coverage periods (e.g., planner leave), ensuring continuity of service.

• Own EDI / order transmission exception management: investigate non-receipt or transmission errors, coordinate fixes, and confirm re-processing.

• Maintain purchase order forms, purchase pricing/assortment lists, and presell SKU set-up, ensuring data accuracy across systems.

• Coordinate outbound execution with 3PL warehouses: create deliveries, validate dispatch readiness, and ensure day-one launch requirements are met for Asia distributor launches.

• Manage distributor and transport bookings: coordinate delivery schedules with distributors/key accounts and collaborate with Freight Forwarders on shipment bookings as required.

• Collaborate closely with MDG team to ensure operational continuity; serve as the primary functional backup for distributor data workflows during peak volumes or resource absences (e.g., holiday cover) to maintain uninterrupted onboarding and data integrity.

• Support the monthly demand and supply planning process by updating production order and inventory data in the Rolling Forecast (RF) file, ensuring the commercial team has an accurate supply picture for their alignment meetings.

• Coordinate the rework order process by aligning monthly schedules and new product launch requirements to ensure inventory is ready when needed, helping the team maintain a smooth flow of product to market.

• Own distributor dispute and returns escalation: respond to order queries (ETAs, delivery concerns), re-process problematic returns, and coordinate damaged stock recoveries with freight partners.

• Drive process improvement and project delivery: streamline operational workflows, enhance booking processes, and support workflow/tool upgrades (e.g., SAP / SharePoint) in partnership with cross-functional stakeholders.

• Build and maintain KPI reporting to monitor order turnaround time, open order aging, and launch readiness; provide insights and corrective action recommendations.

• Maintain product serial number records to support end-customer registration, ensuring accurate traceability from production through to the final user for warranty and service purposes.

• Coordinate FTA processing for active lanes; manage the necessary documentation and certificates of origin to ensure current shipments successfully qualify for preferential duty rates.

What we’re looking for

• 6+ years of experience in Sales Operations / Sales Administration, ideally supporting South Asia distributor and channel partner networks.

• Strong end-to-end order management expertise (back-catalog and new release), including customer compliance checks and backorder management.

• Hands-on experience with ERP and order management tools (e.g., SAP), plus working knowledge of EDI processes and issue resolution.

• Solid understanding of outbound logistics concepts (3PL warehouse coordination, delivery creation, transport/booking processes).

• Proven ability to manage disputes and returns workflows, including escalation handling and root-cause problem solving.

• Strong analytical capability: KPI definition, reporting, and insight generation to improve operational performance.

• Excellent stakeholder management and communication skills; able to influence cross-functional teams and mentor junior team members.

• Ability to work independently, prioritize multiple workstreams, and deliver improvements within defined policies and practices.

Desirable

• Experience supporting workflow automation platforms (e.g., SAP, SharePoint) and/or sales operations systems integrations.

• Exposure to master data governance (MDG) processes and data quality controls.

• Continuous improvement experience (Lean / Six Sigma) applied to sales ops or supply chain workflows.

• Experience in consumer electronics, gaming, or fast-paced new product launch environments.

THE ROLE: CUSTOMER SERVICE REPRESENTATIVE​

KEY RESPONSIBILITIES​

• Provide world-class service to OLLY’s customers. Efficient and comprehensive communication with customer/retailers regarding
• inquiries, problem resolutions, etc.​
• Support and work cross functionally with Sales team, Finance and rest of Olly’s supply chain​
• Process and efficiently manage full cycle of customer orders through EDI and Microsoft D365 (ERP). Be able to troubleshoot ad
• hoc issues that arise​
• Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment levels for customer orders  ​
• Assist with customer and item data setup​
• Assist with Bills of Materials, managing UPCs creations, complete customer specific datahubs (Salsify). ​
• Work with the S&OP Manager on identifying orders at risk for “cuts” and manage allocations. Monitor open orders, available
• inventory, aged inventory regularly and as dictated by business needs​
• Facilitate new customer onboarding by completing “new item” requests, obtaining Routing Guides, and providing timely updates
• and reports​
• Pull together metrics and appropriate KPIs to be able to track customer service related performance

CAPABILITIES + SKILLS REQUIRED​

• 1-5 years experience in customer service, CPG experience preferred, inventory management preferred​
• Strong business acumen and a basic understanding of warehouse, inventory and logistics​
• Proactive problem-solving approach: ability to anticipate problems before they occur and take initiative to identify and solve
• problems when they occur​
• Transparent, open/honest communicator – great listener who can read between the lines​
• Fast learner, can react to changing environment, strong communication and organization​
• Strong excel skills and math skills​
• Highly organized, detailed oriented, and self-motivated

THE DETAILS​

LOCATION: Remote, USA​

HOURS: Full Time (40 hours a week), 5 months, Contract ​

MANAGER: Customer Service Manager

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. 

Toshiba Global Commerce Solutions is seeking a Sr. Program Manager, Operational Excellence. The Hardware Portfolio Operational Excellence Program Manager is the driving force behind enhancing the efficiency, quality, and cost-effectiveness of our hardware portfolio throughout its entire lifecycle, from design and manufacturing to deployment, maintenance, and retirement. This role involves leading high-impact, cross-functional initiatives, implementing Lean and Six Sigma methodologies, and fostering a culture of continuous improvement across engineering, quality, supply chain, and operations teams. The ideal candidate will combine a deep technical understanding of hardware operations with superior program management and leadership skills.

Qualifications

Required

• Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or related field

• 7–10 years of experience in operations, manufacturing, supply chain, or technical program management (hardware preferred)

• Proven success leading continuous improvement initiatives with measurable, quantifiable outcomes

• Strong analytical, problem-solving, communication, and cross-functional leadership skills

Preferred

• Lean Six Sigma Green Belt or Black Belt certification

• Master’s degree or MBA

• Experience with hardware logistics, inventory systems, and vendor management

• Proficiency in ERP, data analytics, and automation tools

Key Responsibilities

Strategic Leadership

• Develop and execute the operational excellence roadmap aligned to business strategy

• Lead change management initiatives across cross-functional teams

• Drive predictable delivery and scalable operations

Process Optimization

• Lead value stream mapping, root cause analysis, and Kaizen events

• Reduce waste, lead times, and quality escapes

• Improve throughput and on-time delivery performance

Portfolio & Program Management

• Manage hardware portfolio dependencies, resources, and risk

• Ensure alignment to revenue and strategic objectives

• Provide early risk identification and structured escalation paths

Performance Measurement & Reporting

• Define and track KPIs (productivity, quality, cost, revenue attainment)

• Deliver executive-level reporting with ROI analysis

• Provide data-driven recommendations to leadership

Data & Automation

• Analyze operational data to identify trends, bottlenecks, and risks

• Implement digital tools and automation to improve efficiency

• Standardize reporting frameworks

Compliance & Quality Integration

• Ensure adherence to regulatory and quality standards

• Partner with Quality and Engineering to prevent defects and reduce rework

Training & Mentorship

• Coach teams on Lean principles and continuous improvement methodologies

• Build internal capability and a culture of operational excellence

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

**Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  **

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance 
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days  

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Toshiba Global Commerce Solutions is seeking a hands-on Senior Enterprise Architect to lead end-to-end solution delivery, combining platform development, client engagement, and partner integrations for major retail platform. This role unifies architecture leadership (design, trade-offs, governance), platform building (infrastructure, core capabilities), client solution delivery (discovery, implementation, support), and AI-enabled acceleration to ensure high-quality, scalable, and future-ready solutions.

You will own the complete architecture lifecycle — from discovery and design to delivery and operational readiness — guiding both the Discovery Track (rapid prototyping, feasibility validation, client alignment) and the Delivery Track (production implementation, measurable outcomes) while building the underlying platform capabilities that enable future solutions. The ideal candidate blends deep architecture expertise, software development, client engagement skills, integration experience, and practical use of AI-assisted development tools to accelerate delivery while maintaining architectural integrity and operational excellence.

Key Focus Areas

Platform Infrastructure & Core Capabilities

• Design and implement scalable platform infrastructure to support emerging use cases and product evolution.
• Build and evolve core platform capabilities — APIs, microservices, data pipelines, and shared services.
• Define architecture patterns and frameworks that enable rapid feature development and platform extensibility.
• Lead technical design for new product capabilities as business requirements evolve.

Client Engagement & Solution Delivery

• Own end-to-end solution delivery for client projects, converting business needs into validated architectures and working implementations.
• Lead client-facing architecture activities: facilitate workshops, present technical solutions, drive approvals, and act as subject-matter expert.
• Translate discovery outcomes into structured delivery backlogs that preserve design intent and architecture standards.
• Ensure traceability from business requirements to implemented solutions with full operational accountability.

Product & Partner Integration Architecture

• Own integration architecture design across partner ecosystems — payments, loyalty, inventory, and cloud services.
• Define and enforce integration patterns, API contracts, and data models ensuring interoperability and scalability.
• Establish and maintain partner integration architectures, including authentication, error handling, and versioning strategies.
• Govern solution design and trade-offs with a focus on performance, security, and operational resilience.

Dual-Track Delivery Leadership

• Lead Discovery and Delivery Tracks within Dual-Track Agile — from exploratory prototypes to validated production implementations.
• Drive Discovery Track activities: rapid prototyping, feasibility validation, and stakeholder alignment before full implementation.
• Translate discovery outcomes into delivery backlogs while maintaining architecture quality and non-functional requirements.
• Ensure seamless transition from discovery to delivery with clear design intent and technical specifications.

AI-Enabled Engineering Acceleration

• Apply AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• Introduce spec-driven and automated validation patterns that improve delivery speed and consistency.
• Coach teams on responsible and practical use of AI to enhance quality and productivity across the software lifecycle.
• Instrument and leverage agentic workflows to accelerate prototyping, code generation, and automated validation.

Hands-On Technical Contribution

• Build production-quality implementations of critical platform components, client solutions, and new infrastructure.
• Lead by example through active coding, prototyping, and technical problem-solving.
• Implement and demo reference code or critical components for both platform capabilities and client solutions.
• Participate in code reviews and hands-on delivery of complex features.
• Work primarily with cloud-native stacks (Java/Spring Boot, TypeScript, React/Vue, Docker/Kubernetes).

Governance, Mentorship & Continuous Improvement

• Define and uphold architecture standards, reusable patterns, and non-functional requirements (security, scalability, observability).
• Mentor engineers and junior architects on design practices, infrastructure patterns, and AI-assisted development.
• Conduct code reviews and enforce architecture governance, promoting best practices across teams.
• Contribute to platform strategy — identifying reusable assets, shared APIs, and infrastructure opportunities.

Key Responsibilities

Architecture & Design

• Lead end-to-end solution architecture across discovery, design, delivery, and operational readiness for both platform and client solutions.
• Design and build new platform infrastructure to support emerging product requirements and use cases.
• Produce and maintain key architectural artifacts: ADRs, interface contracts, data flow diagrams, infrastructure specs, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Define and enforce architecture standards, integration patterns, and non-functional requirements across all solutions.

Platform Development

• Write production code for critical platform features and infrastructure components.
• Build core platform capabilities that enable rapid feature development and solution delivery.
• Establish reusable patterns, shared services, and API-first designs for platform extensibility.

Client Engagement

• Serve as active technical lead in client engagements: facilitate workshops, present solutions, make trade-off decisions.
• Lead Discovery Track activities, rapidly prototyping and validating solutions with stakeholders.
• Drive approvals and alignment across business and technical stakeholders.

Integration & Partnerships

• Establish and maintain partner integration architectures across third-party ecosystems.
• Govern architecture consistency across partner integrations and internal product lines.
• Define authentication strategies (OAuth, SAML, API keys), error handling, and API versioning.

Quality & Governance

• Ensure architecture quality gates and participate in design reviews and release sign-offs.
• Identify and mitigate architecture risks — compatibility, data integrity, scalability, and partner dependencies.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility and compliance constraints.

Continuous Improvement

• Contribute to continuous improvement through reusable patterns, automation, and cross-team alignment.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, and platform best practices.
• Contribute to platform and portfolio strategy, identifying gaps requiring investment and reusable assets.

Qualifications

Must-Have

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 5+ years designing cloud-native, microservices, or event-driven architectures (Azure or equivalent cloud platforms).
• Strong experience building platform infrastructure and scalable backend systems.
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Experience with partner integrations — payments, SaaS APIs, loyalty, inventory, or authentication providers.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Expertise in API-first design (REST/OpenAPI).
• Experience with relational/non-relational databases (SQL/NoSQL).
• Solid grasp of containerization, CI/CD, and Kubernetes-based delivery pipelines.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor).
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance.

Preferred

• Strong retail platform domain knowledge (POS systems, store operations, payment processing).
• Certifications such as Azure Solutions Architect, AWS Solutions Architect, or equivalent.
• Experience with API Gateway or Integration Platforms (Azure APIM, Kong, Apigee, MuleSoft, Boomi).
• Solid understanding of API security and compliance (OAuth 2.0/OIDC, JWT, PCI).
• Familiarity with formal specifications (OpenAPI, AsyncAPI, JSON Schema) for contract-driven development.
• Background in distributed systems, microservices architecture, and infrastructure as code.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.

We offer:

• Hired directly by Toshiba and 100% under payroll.
• Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
• Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
• Minor medical expenses insurance.
• Savings fund for employees, capped at the limit of the law.
• Grocery coupons. 
• Pension plan.
• 12 days of vacation plus 6 floating days.

EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Position Summary

As a Supervisor, IT Help Desk, you will lead and mentor the IT Help Desk team, serving as the escalation point for complex technical issues and ensuring the delivery of high-quality support services to internal employees. You will be responsible for team performance, staffing, process improvement, and cross-functional collaboration with Systems Administrators and IT leadership. This role is ideal for an experienced IT professional who is passionate about people management, operational excellence, and creating a service-first support culture.

What You’ll Do

Team Leadership & Management

• Supervise, coach, and mentor a team of Tier I and II IT Support Technicians, fostering a collaborative and high-performance culture.
• Conduct regular one-on-ones, performance reviews, and development conversations with team members.
• Manage scheduling and staffing to ensure adequate coverage and support for business operations.
• Onboard and train new help desk technicians, ensuring alignment with established procedures and quality standards.
• Identify skills gaps and coordinate training opportunities to support team growth and career development.

Escalation & Technical Support

• Serve as the primary escalation point for complex or high-priority issues that exceed Tier I and II scope.
• Collaborate with Systems Administrators and IT leadership to resolve escalated tickets in a timely manner.
• Maintain hands-on technical proficiency in areas including Microsoft 365, Entra ID (Azure AD), endpoint management, and network troubleshooting.
• Step in to provide direct end-user support during peak demand or staffing gaps as needed.

Ticket & Queue Management

• Monitor the ticketing queue to ensure tickets are correctly prioritized, assigned, and resolved within SLA targets.
• Analyze ticket trends and recurring issues to identify opportunities for proactive resolution or process improvement.
• Generate and review weekly/monthly reports on team performance, ticket volume, SLA compliance, and customer satisfaction.
• Define and enforce ticketing standards, ensuring complete and accurate documentation of all support interactions.

Process Improvement & Documentation

• Develop and maintain IT procedures, runbooks, and knowledge base articles to improve team efficiency and consistency.
• Identify opportunities to automate or streamline repetitive support tasks.
• Establish and refine escalation paths, workflows, and service delivery standards.
• Ensure the team knowledge base is current, accurate, and consistently used across the team.

Cross-Functional Collaboration

• Partner with Systems Administrators and IT management on projects, infrastructure changes, and planned maintenance.
• Communicate upcoming changes, outages, or IT initiatives to end users with appropriate advance notice.
• Represent the help desk in IT team meetings and contribute to strategic planning discussions.
• Gather and relay user feedback to drive continuous improvement in IT services.

Equipment & Asset Management

• Oversee the team’s management of hardware inventory, equipment deployments, and onboarding/offboarding processes.
• Ensure accurate tracking of IT assets and enforce asset management policies and procedures.
• Coordinate equipment procurement requests and work with vendors or procurement teams as needed.

What You Should Have

Qualifications

• 4+ years of experience in IT support or help desk roles, with at least 1–2 years in a lead or supervisory capacity.
• Solid working knowledge of Windows operating systems, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and Entra ID (Azure AD).
• Demonstrated experience managing or mentoring a team in a technical support environment.
• Strong understanding of ITSM principles, including ticketing, SLA management, and escalation workflows.
• Excellent interpersonal and communication skills – able to engage effectively with both technical staff and non-technical end users.
• Ability to analyze support data and metrics to drive decision-making and continuous improvement.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service quality and user satisfaction.

Preferred Qualifications

• CompTIA A+ or Network+ certification
• Microsoft 365 Certified: Administrator Expert or similar Microsoft certification
• ITIL Foundation certification
• Experience with enterprise ticketing platforms (ServiceNow, Jira Service Desk, Zendesk, etc.)
• Familiarity with endpoint management tools (Microsoft Intune, SCCM, or similar)
• Experience developing or delivering IT training for end users or junior staff
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field