Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 #wearehiring #werehiring part-time / part time

**This position is located in West Lafayette, Indiana**

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 #wearehiring #werehiring full-time / full time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. 

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. 

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Migraine/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel 
• Prolonged sitting and standing as part of daily job functions 
• Ability to lift and carry up to 30lbs regularly 
• Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Sunosi (solriamfetol) in approved patients. SUNOSI is indicated to improve wakefulness in adults with excessive daytime sleepiness due to obstructive sleep apnea or narcolepsy. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

The Field SAM will be responsible for product performance at a territory level, be expected to be a disease category expert and a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficiency in both virtual and live customer engagements.
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership.
• Promote Sunosi within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Successfully complete all training classes.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budget.
• Must be able to effectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of field customer experience and/or account management.
• Demonstrated experience delivering outstanding results.
• Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience will also meet the qualifications for this role.
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales preferred.
• CNS/Psychiatry experience preferred, but not required.
• Launch experience strongly preferred.
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals.
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Comfortability with uncertainty and high expectations.
• Patient support services experience a plus.
• Strong digital marketing aptitude.
• Strong interpersonal, presentation, and communication skills.
• Frequent driving, including extended periods of time behind the wheel.
• Prolonged sitting and standing as part of daily job functions.
• Ability to lift and carry up to 30lbs regularly.
• Overhead reaching required to close and secure liftgates or similar equipment.

Salary & Benefits

The anticipated salary range for this role is $110,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. 

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Job Description

CSCI Consulting is looking for an Intelligence Analyst to support our State of Indiana client. In this role, the consultant will provide direct support to the customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes.  The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills. This position will be worked on site at our client's facility in Indianapolis, IN.

Responsibilities

• Analyze data to establish trends within the facility and potential areas of interest
• Assist facility with investigations by utilizing specialized software provided for data mining and link analysis
• Monitor offender telephone calls
• Establish a fundamental understanding of the facility’s operation to include policies and procedures, and data sources available for analysis
• Demonstrate fundamental understanding of investigative and intelligence processes to include the intelligence cycle
• Proactively develop intelligence to assist in accomplishing facility objectives and mission
• Submit detailed reports to facility regarding intelligence findings
• Submit regular reports to superiors outlining level of support and benefit to facility
• Provide guidance and training to facility staff
• Fulfill requests for call recordings or other related data as authorized and requested
• Participation in court or other administrative related hearings
• Demonstrate a high level of confidentiality and meticulous attention to detail
• Ability to develop expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation and parole or other specialized area.

Minimum Requirements

• A Bachelor’s Degree or four years of related experience in lieu of a degree or a combination of education/experience. A concentration in Criminal Justice, Security and Intelligence, or a Business-related field is preferred.
• A minimum of 1 years of related experience to include reporting and analysis and strong investigative experience
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment to include institutional operations and criminal procedures
• Prepared to testify in court or other administrative related hearings as needed
• Ability to learn ViaPath and third-party software applications within the first six months of hire
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving skills with an interest and ability to conduct analysis and report on findings
• Ability to handle confidential information.
• Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired
• Experience or expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole preferred.
• Creativity and adaptability in problem-solving
• Strong organizational and time-management skills
• Professional presence

Preferred Skills

• Proficient in Microsoft Windows OS and Microsoft Suite
• Past experience with a Federal, state, or local government agency
• State of Indiana experience is a plus!
• Ability to work in a team environment, as well as independently
• Strong customer and vendor relationship skills
• Demonstrated ability to comply with data standards and policies
• Motivation to learn new technologies and methodologies that demonstrate value

Reports To: Executive Director  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services. 

Job Responsibilities: 

1. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
2. Initiates marketing and promotional initiatives to achieve budgetary volume projections.
3. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
4. Establishes and maintains positive working relationships with current and potential referral sources.
5. Educates facilities, families, and the community at large on the hospice benefit.
6. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
7. Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
8. Ensure annual education is completed and documented.
9. Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
10. Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Qualifications: 

1. A bachelor's degree in Marketing, Business Administration, or related field preferred.

2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.

3. Proficient in MS Office applications and ability to learn department and job-specific software systems.

4. Demonstrate organizational skills.

5. Demonstrate effective verbal and written communication skills.

6. Demonstrate analytical skills when problem-solving.

7. Demonstrate high attention to detail and a high degree of accuracy.

CORE COMPETENCIES:

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

Reports To: Executive Director  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services. 

Please Note: This posting is for a future opportunity. We are proactively building a pipeline of qualified candidates for upcoming roles. While there may not be an immediate opening, we encourage you to apply if you're interested in being considered when a position becomes available.

Job Responsibilities: 

1. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
2. Initiates marketing and promotional initiatives to achieve budgetary volume projections.
3. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
4. Establishes and maintains positive working relationships with current and potential referral sources.
5. Educates facilities, families, and the community at large on the hospice benefit.
6. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
7. Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
8. Ensure annual education is completed and documented.
9. Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
10. Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Qualifications: 

1. A bachelor's degree in Marketing, Business Administration, or related field preferred.

2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.

3. Proficient in MS Office applications and ability to learn department and job-specific software systems.

4. Demonstrate organizational skills.

5. Demonstrate effective verbal and written communication skills.

6. Demonstrate analytical skills when problem-solving.

7. Demonstrate high attention to detail and a high degree of accuracy.

CORE COMPETENCIES:

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

Reports To: Executive Director  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services. 

Please Note: This posting is for a future opportunity. We are proactively building a pipeline of qualified candidates for upcoming roles. While there may not be an immediate opening, we encourage you to apply if you're interested in being considered when a position becomes available.

Job Responsibilities: 

1. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
2. Initiates marketing and promotional initiatives to achieve budgetary volume projections.
3. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
4. Establishes and maintains positive working relationships with current and potential referral sources.
5. Educates facilities, families, and the community at large on the hospice benefit.
6. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
7. Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
8. Ensure annual education is completed and documented.
9. Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
10. Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Qualifications: 

1. A bachelor's degree in Marketing, Business Administration, or related field preferred.

2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.

3. Proficient in MS Office applications and ability to learn department and job-specific software systems.

4. Demonstrate organizational skills.

5. Demonstrate effective verbal and written communication skills.

6. Demonstrate analytical skills when problem-solving.

7. Demonstrate high attention to detail and a high degree of accuracy.

CORE COMPETENCIES:

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

About the job

The Population Health & Wellness Director is a senior-level, client-facing leader responsible for designing, implementing, and optimizing population health, wellness, and preventive care strategies for employer clients. This role partners closely with benefits consultants, carriers, vendors, and client leadership to improve employee health outcomes, enhance engagement, and drive measurable cost containment results.

This position blends strategic consulting, program design, data-driven insights, and vendor management, supporting The MJ Companies Employee Benefits Consulting value proposition as a trusted advisor in employee health and wellbeing.

Key Responsibilities

Population Health Strategy & Program Design

• Develop and lead comprehensive population health and wellbeing strategies aligned with clients’ benefits, workforce demographics, and business objectives
• Design multi-year population health roadmaps addressing preventive care, chronic condition management, mental health, wellbeing, and health equity
• Evaluate and recommend evidence-based wellness, disease management, digital health, and point-solution vendors

Client Consulting & Relationship Management

• Serve as a subject-matter expert for population health and wellness in client strategy meetings, renewals, finalist presentations, and plan design discussions
• Translate health data and population insights into actionable recommendations for HR, Finance, and executive stakeholders
• Partner with benefits consulting teams to integrate population health strategies into total rewards and benefits planning

Data Analytics & Outcomes Measurement

• Analyze population health data including medical and pharmacy claims, biometric results, risk assessments, and engagement metrics
• Define KPIs and success metrics to assess program effectiveness, ROI, and improvements in health outcomes
• Create client-facing dashboards, reports, and executive summaries to communicate results and trends

Vendor & Partner Management

• Manage relationships with wellness, digital health, and population health vendors, including contracting support, performance reviews, and outcomes evaluation
• Stay current on emerging population health trends, regulatory considerations, and best practices in employer-sponsored benefits
• Coordinate vendor implementations and ongoing optimization across diverse client populations

Internal Collaboration & Thought Leadership

• Collaborate with sales, account management, compliance, pharmacy and analytics teams to support prospecting and client retention efforts
• Develop population health content for marketing, thought leadership, and educational presentations
• Mentor, manage, and support the Population Health & Wellness team

Education

• Bachelor’s degree in Public Health, Health Administration, Nursing, Exercise Science, Health Promotion, or a related field required
• Master’s degree (MPH, MBA, MHA, or similar) preferred
• 8+ years of experience in population health, wellness consulting, healthcare analytics, or employee benefits
• Experience working within an employee benefits brokerage, consulting firm, health plan, or wellness vendor environment preferred

Certifications (Preferred)

• Certified Health Education Specialist (CHES)
• Certified Corporate Wellness Specialist (CCWS)
• Registered Nurse (RN) or other clinical credential
• Health & Productivity Management (HPM) certification

Knowledge & Experience

• Deep understanding of employer-sponsored health plans, population health management, and wellness program design
• Strong proficiency in interpreting medical and pharmacy claims data and translating insights into solutions
• Excellent presentation and executive communication skills
• Proven ability to influence without authority and partner with diverse stakeholders
• Project management skills with the ability to manage multiple client initiatives simultaneously

Technical Functions

1. Population Health Data & Analytics- Interpret and analyze medical, pharmacy, and integrated claims data, evaluate trends, identify cost drivers and modifiable risk factors
2. Population Health Program Architecture & Design- Design multi-year population health strategies and architect integrated solutions 
3. Vendor Evaluation, Selection & Performance Management- Conduct vetting of wellness, digital health, and population health vendors, lead vendor RFPs, monitor vendor performance
4. Measurement, ROI & Outcomes Evaluation- Define and measure KPIs and success metrics for population health program
5. Technology & Data Integration- Oversee data integration between claims data sources, wellness platforms, vendors and administration systems, support use of systems and data tools
6. Clinical, Regulatory & Compliance Oversight- Ensure programs align with standards, regulations, and requirements
7. Plan Design & Benefits Alignment- Align population health initiatives with plan design and strategies
8. Client & Consultant Enablement - Equip benefits consultants with technical population health insights

OVERVIEW

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

+ Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.

+ Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.

+ Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.

+ Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

+ Proficient in the use of Microsoft Office Products: Excel, Word, Outlook

+ High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

+ Bachelor’s degree in business or related area; work equivalent

+ Property & Casualty license (or ability to obtain)

+ A minimum of 5-8 years experience in the insurance industry in a Claims or related position

+ Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills

+Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.

+ Excellent verbal and written communication skills; professional presentation

Proactively drive sales and services to new and existing clients by providing innovative solutions 
to all of their risk management needs.

ESSENTIAL & TECHNICAL FUNCTIONS
> Consult with clients to understand business needs and objectives; identify and qualify potential sales opportunities; create 
and execute strategy independently driving consistent results.
> Demonstrate advanced knowledge of customer industry including terminology, technology trends, challenges and 
government regulations; demonstrate ability to match optimal insurance products to client’s unique business needs.
> Build and maintain relationships founded on trust with key decision makers or potential influencers; nurture relationships 
over longer sales cycle.
> Effectively utilize all resources within department to exceed client expectations; actively collaborate with resources outside 
department to maximize sales opportunities.
> Represent company at trade association meetings, carrier forums and industry gatherings.
> Responsible for mentoring of ‘rookie’ producers. 

REQUIRED EXPERIENCE
> 3-10 years experience in risk management / sales role
> Experience in mentoring and developing new sales team members
> Coachable and competitive entrepreneurial spirit; high degree of self-motivation and discipline
> Excellent written and verbal communication skills; demonstrated facilitation, negotiation and persuasion skills
> Demonstrated ability to manage pipeline data and measure performance standards to ensure achievement of sales goals
> Proficiency in MS Office products (Outlook, Excel, Word)

REQUIRED EDUCATION/CERTIFICATION
> Bachelor’s degree in Sales, Marketing, Risk Management or related business discipline
> Property & Casualty license or ability to obtain 

JOB LOCATION
>Carmel, Indiana