THE ROLE

We're looking for a Technical Instructor who is customer-obsessed and driven to innovate as we build and transform how we educate and develop employees, customers, and partners. The right candidate is creative, not afraid to roll-up sleeves, and has demonstrated a drive to solve real customer problems and revolutionize the way people build skills and capabilities. This individual will need to have superb presentation and facilitation skills, highly organized, and have what it takes to challenge status-quo. With this career opportunity, you will leverage your skills and experiences in learning and development to help deliver education solutions that yield incredible results. This individual contributor role will report into the Performance, Education & Knowledge Team as part of the global Customer Experience organization comprising Technical Services and Professional Services

WHAT YOU'LL DO

• Deliver technical training to employees, partners, and customers in APJ to provide them with skills and tools designed to get them further and faster with Pure technology
• Bring a creative approach to learning and teaching
• Learn new subjects and technologies with minimum supervision at a rapid pace
• Teach a variety of classes and events including in-person and virtual instructor-led
• Assist in development and updates of technical courseware
• Collaborate with content creators across the company to identify the best content possible to accelerate the success of the audience
• Leverage deep knowledge of storage and networks, while also exercising ability to stay current with rapidly evolving enhancements in the product, go to market strategy, and industry activities
• Partner with divisional stakeholders and L&D team members in a consultative manner to continuously align learning solutions with development needs 
• Prepares pragmatic and cost effective recommendations taking into consideration who (target audience), how (classroom/eLearning), when (business critical) and where (required travel) education is delivered
• Demonstrates a basic understanding and use of instructional design process methodology, including analysis of the audience, job tasks, design documents, storyboards, assessment strategy and learning activities
• Collaborates with other L&D team members and vendors closely to develop and deliver solutions
• Collects, analyzes, and action feedback to facilitate continuous improvement
• Monitors and reports the effectiveness of education and solutions
• Effectively communicates with team members, business partners, and key stakeholders on any learning initiative and recommendation

We are primarily an in-office environment and therefore, you will be expected to work from the Bengaluru office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• BS degree or equivalent practical experience
• Minimum 5 years experience of technical training and/or content development experience in a storage and/or networking topics
• Ability to successfully train non-English speaking participants with the help of a translator as needed
• Proficiency with Linux OS and CLI
• Knowledge of hardware and hardware configuration
• Technical understanding of foundational technologies like fibre channel, iSCSI, networking etc.
• Experience or working knowledge of technologies such operating systems (Solaris, Linux, Windows, VMware), LANs & WANs, and storage area networks is a strong plus
• Knowledge of SSD and Flash SAN/NAS storage is a strong plus
• Expert presentation and facilitation skills including white-boarding and utilizing various facilitation techniques to engage learners
• Experience with delivering webinars and virtual instructor-led trainings
• Content development skills
• Experience architecting lab scenarios 
• Previous experience working in a technical support and/or customer support organization is a strong plus
• Ability to work independently, but also able to collaborate with others with a positive attitude
• Entrepreneurial attitude and desire to try new methods, tools, and processes to improve learning experiences
• Significant experience working where customer satisfaction is paramount in a service delivery care environment
• Japanese speaking preferred/plus

  #LI-ONSITE

Job Description

PayPay India  is looking for a Senior Backend engineer to work on our payment system to deliver the best payment experience for our customers.

Main Responsibilities

• Design large scale systems with high complexity to support our high throughput applications.
• Understand how to leverage infrastructure for solving such large scale problems.
• Develop tools and contribute to open source wherever possible.
• Adopt problem solving as a way of life – always go to root cause! Support the code you write in production.
• [Extra requirements depending on the potential team it has been identified]

Tech Stack

We select the best combination of tech at times.
| Java, Kotlin, Scala
| Spring Boot, JUnit, Reselience4j, Feign
| MySQL/AuoraDB, DynamoDB, ELK, Kafka, Redis, TiDB
| Docker, Kubernetes, ArgoCD, AWS, GCP
| GitHub, IntelliJ, Gradle, Maven, npm/yarn, Flyway, Jenkins, snyk,
| Bigquery, Kibana, Spark
| PlantUML, draw.io, miro.com
| Slack, Zoom

Qualifications

• 6+ years of experience having excellent skills in Java & any other generalized programming language, such as Scala, Python, or Go.
• Interest and ability to learn other coding languages as needed.
• Experience with SQL and NoSQL databases, along with distributed cache.
• Strong fundamentals in data structures, algorithms and object oriented programming.
• In-depth understanding of concurrency and distributed computing.
• Experience implementing platform components such as RESTful APIs, Pub/Sub Systems, and Database Clients.
• Experience with microservices.
• Experience designing high traffic systems.
• Degree in Computer Engineering or Computer Science or 5+ years equivalent experience in SaaS platform development.
• Business of English or Japanese　
• [Extra requirements depending on the potential team it has been identified]

Preferred Qualifications

• • Experience in working for system development in finance, payment, or similar industries.
  • Language ability in Japanese and English is a plus (We have a professional translator but it is nice to have language skills).
  • Experience with AWS services.
  • Leverage AI/LLM-based tools in daily workflows (e.g., code development, reviews, testing, debugging, documentation), while ensuring human oversight, judgment, and accountability drive the final product.
  • [Extra requirements depending on the potential team it has been identified]

Remarks

＊Please note that you cannot apply for PayPay (Japan-based jobs) or other positions in parallel or in duplicate.

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.

Working Conditions 

Employment Status

• Full Time

Office Location

• Gurugram (Wework)

     ※The development center requires you to work in the Gurugram office to establish the strong core team.
     　

About the Role:

As a Product Owner at Abacus Insights, you will play a pivotal role in bringing to market a cutting-edge cloud data platform which enables an industry leading data usability for healthcare payers, ultimately enabling them to turn their vast data into insights that drive improved outcomes. This role requires a robust background in software development or data engineering to effectively translate high-level product vision and customer needs into detailed requirements. You will be working collaboratively with engineering and stakeholders from across the organization to ensure the development of features that optimize value and meet customer needs. As a key member of the product team, you will be responsible for managing Abacus products throughout their lifecycle to include opportunity identification, demand intake, roadmap management, requirement development and analysis, story grooming, design reviews, product acceptance, go-to-market, and sunset planning. This role requires a person who can successfully manage across all aspects of product management while keeping focused on delivering true customer ROI and excelling as a technical translator of business need into technical specifications.

Your day to day: 

• Translate the strategic direction set by the Product Manager into specific product features and oversee development of these features efficiently within the agile framework.
• Support engineers comprehensively throughout all aspects of the Software Development Life Cycle (SDLC), providing guidance, insights, and assistance as necessary.
• Assume end-to-end responsibility for the lifecycle of product features you own
• Act as the primary translator between business needs and technical requirements, effectively bridging the gap to ensure alignment between stakeholders and engineering teams.
• Work with cross-functional teams to analyze current product performance and identify areas for improvement.
• Communicate comprehensive updates, progress reports, and insights related to the product's development to company leadership and other audiences.
• Collaborate with stakeholders, customers, and the development team to gather comprehensive requirements and document customer scenarios, pain points, and success criteria for product feature-sets and features.
• Estimate anticipated impact of each product feature and craft effective value statements to be used in roadmap prioritization.
• Create, prioritize, and manage the product backlog to ensure that the team is working on the most valuable items first.
• Ensure that the development team understands the scope and complexity of the tasks and can accurately estimate the level of development effort.
• Participate in sprint planning, reviews, and retrospectives, ensuring that the development team is building the product as envisioned and meeting the acceptance criteria.
• Act as the primary liaison between stakeholders and the development team, conveying updates, managing expectations, and gathering feedback.
• Ensure visibility, transparency, and clarity of the product backlog for all stakeholders involved.
• Manage product acceptance testing phases to ensure features not only add value but also align with customer needs.
• Coordinate release activities to ensure seamless deployment.
• Prepare relevant documentation and conduct internal user training for new features.
• Collaborate with client management to ennsure they have what they need to support our clients in optimizing the impact of the product.

What you bring to the team:

• A deep understanding of data software engineering or a minimum of 3 years of software development or data engineering experience.
• Domain expertise in shipping Software as a Service (SaaS) products.
• Deep domain expertise in cloud technologies, including AWS, Azure and/or GCP.
• Skilled in database concepts and tools (preferably on Databricks and Snowflake).
• Deep understanding of the data platform R&D processes and agile methodologies.
• Experience with big data, ETL and data pipelines, security and privacy, DevOps, or automation.
• BS or MS in Computer Science, or related fields, or equivalent experience in a technical product owner role or an adjacent position.
• Proven ability to influence and coordinate cross-functional teams to execute plans in highly technical environments.
• Exceptional communication skills critical for translating business requirements into technical specifications, and communicating with technical and non-technical audiences.
• Well-developed strategic-thinking skills, with the ability to inspire and lead others.
• A highly proactive get it done attitude and the skills to back it up.
• Demonstrated ability to thrive in a fast-paced, dynamic startup environment.

What we would like to see, but not required:

• US Healthcare Payor or Provider industry experience.
• Experience with healthcare interoperability standards such as HL7 V2, FHIR and X12.
• Experience with integrating or implementing healthcare-related EMPI/MDM workflows.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST