Role Overview

We are seeking a technically strong Global Partner System Specialist to design, implement, and optimize partner-facing systems and operational processes. This role sits within the Global Partner Program and Strategy team and operates at the intersection of business and technology, bringing deep expertise in PRM management and CRM architecture and development. The primary focus is on PRM platforms, Salesforce, system integrations (including learning management and badging platforms), and partner data architecture supporting the global partner ecosystem.

You will administer and maintain partner systems, ensuring performance, scalability, and data integrity. This includes troubleshooting complex system and integration issues, partnering with technical teams to resolve defects, and helping to design and execute test plans (including taking the lead on regression testing) to validate enhancements. You will translate business requirements into scalable technical solutions, develop user and system documentation, and support change management efforts by creating enablement material, communicating updates, and driving adoption of new features and workflows—ultimately enabling a seamless, data-driven partner experience and improving efficiency across the partner lifecycle.

Key Responsibilities

1. Systems Design & Integration

• Architecture: Translate business needs into technical user stories and scalable system designs.

• Integrations: Build and maintain data flows between Salesforce, Impartner PRM, and learning platforms (LMS) for certifications, deal registrations, and badging.

• Lifecycle Management: Lead configuration, testing, and deployment of system enhancements.

2. Data Governance & Analytics

• Integrity: Maintain a high standard of data consistency across all partner platforms.

• Reporting: Design dashboards in Tableau and Salesforce to track partner performance, pipeline visibility, and portal engagement.

3. Quality Assurance & Support

• Testing: Own end-to-end test plans and lead regression testing for system releases.

• Technical Support: Troubleshoot complex integration issues and coordinate with developers for defect resolution.

• User Enablement: Manage user provisioning, create technical documentation, and drive platform adoption.

4. Operational Excellence

• Workflows: Optimize partner onboarding, agreement management, and deal registration processes.

• Continuous Improvement: Identify automation opportunities to improve operational efficiency and partner experience.

Qualifications

Required Skills & Experience

• 5+ years of experience in systems-focused roles such as Business Analyst, Systems Analyst, or Technical Partner Operations within a SaaS or technology environment.
• Deep hands-on experience with partner data across CRM (Salesforce) and PRM (Impartner) systems
• Strong understanding of system integrations, APIs, and data flows across enterprise platforms, including learning management systems (Cornerstone & Skilljar)
• Proven ability to translate business requirements into technical solutions and system configurations as well as test, troubleshoot, and request enhancements to partner systems
• Experience participating in the full partner system lifecycle: requirements, design, testing, deployment, and support.
• Advanced analytical and problem-solving skills with a focus on scalable solutions.
• Strong communication skills bridging technical and non-technical stakeholders.

Preferred Qualifications

• Experience with IMpartner
• Familiarity with deal registration and marketing development fund administration
• Hands-on experience with:
  • Tableau or similar BI tools
  • DocuSign, Conga/Apttus
  • Google Workspace
• Experience with data modeling, reporting frameworks, and dashboard design.
• Understanding of partner ecosystem at a SaaS technology company

#LI-Onsite

P25173_3437176

About Anchanto:

Enabling Simpler, Faster and Scalable eCommerce Operations, Our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

The Role:

We are currently seeking an experienced QA Lead to develop the software test automation framework for testing the above software product from scratch with use of automation tools like selenium/cucumber/testing etc.

Responsibilities:

• 7-10 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing, automation testing
• Developing Frameworks from scratch
• Testing concepts and in dept knowledge of Testing and Agile
• Jira knowledge is a must
• candidate should be aware of Selenium Web driver and TestNG
• Should be able to work as backup lead
• will be plus - API Automation - Rest Assured and Karate
• will be plus APPIUM Automation
• E-commerce domain experience will be a huge bonus and will make you stand out in the crowd.
• Experience in Web Based Application testing. (Front End & Back End)
• Should be operational as an individual contributor as well in test case preparation, test data setup and test execution.
• Excellent communication skills required (Verbal & Written) with Onshore & Offshore stakeholders
• 3-4 years of Agile experience required. Experience with Scrum, Sprint, Backlog Planning
• Should have hands-on experience in Team Management, Mentoring juniors, Daily Status Reporting, Client, BA, Dev Co-ordination.
• Experience in Effort Estimation, Capacity Planning, Defect Management, Resource allocation.
• Should be able to handle small – mid size team independently as a Test Lead including activities such as Test Planning, Test Execution, Defect Management, Status Reporting, Effort Estimation, Test Reports
• Experience in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle
• Thorough understanding and solid hands-on experience in all types of functional testing.
• Experience with mobile app testing is preferred but not mandatory
• Should be able to identify roadblocks, showstoppers and proactively act upon mitigation plan
• Thorough understanding of SDLC & STLC
• Multi-tasking capabilities and leadership qualities required.
• Immediate joiner preferred.
• Quick learner and proactive approach needed
• Should be able to foresee issues/roadblocks that could possibly delay deliverables and proactively escalate to QA Manager
• API Testing, Database testing and Automation Testing experience using selenium will be an added advantage
• Automation experience with Selenium + Test NG / Cucumber is must have

Required Skills:

• Immediate Joiners preferred – Notice Period : Immediate joiner or 30 days Max
• 7-9 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing.
• 3-4 years of Team Leading, Team Management, Lead level activities
• 7-9 years of hands-on experience in all types of Black Box testing (Smoke, Sanity, System, Integration, Regression, UAT)
• Any Testing related certification will be an added advantage
• 1-3 years of E commerce domain knowledge
• API Testing, Database testing will be an added advantage

Bonus Points For

• Experience with JavaScript is a plus
• Experience with Jmeter / Load runner is a plus
• E commerce domain experience is a plus

Benefits

• Hybrid/remote working options (we have an office in Pune)
• A chance to build career with a fast-growing global SaaS tech company
• An opportunity to collaborate with local & global teams on interesting projects
• Competitive salary package
• Amazing work-life balance
• Learning opportunities
• Work hours: 09:00 AM to 06:00 PM India time with occasional travel if necessary

Anchanto provides equal employment opportunity, promotes diversity; actively encouraging applicants all backgrounds, ages, LGBTQ+, & those with disabilities to apply

So, what’s the role all about?

As a Specialist Automation Engineer. You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs and developers on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional – but also non-functional – aspects, like performance, stability, security, and maintainability. Serve as the quality leader for the group and is accountable for the product quality. Drive the team for continues improvement and innovate with quality assurance practices.

How will you make an impact?

Drive an AI-first quality mindset, leveraging automation and data insights to improve testing, defect detection, and overall product quality

Design and execute AI-assisted test strategies (manual, automation, unit, integration, E2E, exploratory) for web and backend to ensure strong coverage

Own end-to-end quality of modules and releases, ensuring standards, reliability, and customer expectations are met

Identify defects early, proactively diagnose issues, and continuously improve test coverage and risk mitigation

Lead test automation efforts and define QA strategy, deliverables, and ownership across the team

Contribute to Discovery and Epic reviews, partner with stakeholders to identify risks, shape requirements, and ensure environment readiness and stability

Have you got what it takes?

B.E./B.Tech in Computer Science, Industrial, or Electronics Engineering

8–11 years of experience as an Automation QA Engineer

Strong experience in test planning and execution for scalable applications

Hands-on with Playwright (TypeScript/JavaScript); knowledge of Java/JavaScript is a plus

Experience with AI-driven testing approaches and test management tools (TestLink, Xray)

Good understanding of Agile (Scrum/Kanban) methodologies

Experience with API testing (Postman), SQL, and microservices architecture

Familiarity with virtual environments, Windows, and shell operations

Hands-on in functional and non-functional testing with a strong quality mindset

You will have an advantage if you also have:

Experience in web & backend testing

Knowledge of HTTP and cloud (AWS preferred)

Exposure to Telecom/UC systems

Experience in risk-based testing & CI/CD

ISTQB/ISEB/TMap certification is a plus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10799

Reporting into:  Tech Manager
Role Type: Individual Contributor

Job Title: QA Data Engineer

Location: Any Orion Innovation office in India(Pune/Mumbai/Kochi/Coimbatore/Chennai/Hyderabad)

Work type: Hybrid 

Role Description / Responsibilities

A technically skilled QA professional specialising in validating data platforms, ETL pipelines, analytical models, and large‑scale data transformations. The QA Engineer works closely with developers, data engineers, product teams, and business SMEs to ensure the quality, reliability, and accuracy of data assets across the delivery lifecycle. of our digital data audit products.

Core Responsibilities

Data Testing & Quality Assurance

• Design, develop, and execute test plans for data & analytics products, including ingestion pipelines, transformations, data models, and dashboards.
• Apply robust testing techniques for data completeness, consistency, accuracy, timeliness, and lineage.

Technical & Platform Responsibilities

• Write and execute SQL/PL‑SQL queries for data verification, profiling, and root‑cause analysis.
• Use Databricks to inspect data, validate notebook logic, execute test scripts, and investigate transformation failures.
• Work with Delta Lake, Spark DataFrames, and related components to test scalable data processing.

ETL/ELT and Pipeline Testing

• Validate end‑to‑end ETL/ELT workflows.
• Ensure correctness of data transformations and seamless movement between data layers.
• Conduct regression testing following schema evolution, code updates, or pipeline refactoring.

Collaboration & Delivery Practices

• Work closely with Data Engineers, Developers‑in‑Test, Business SMEs, and Product Owners to ensure high‑quality delivery.
• Provide clarity on data issues, identify root causes, and support resolution.
• Participate in refinement sessions to assess testability of new features and data logic.
• Contribute to automation frameworks, promoting continuous integration of data tests.

Automation & Scripting (Desirable)

• Develop automated test scripts using Python, PySpark, or Pandas.
• Contribute to automated test frameworks that validate transformations and data quality at scale.

Skills & Experience

Mandatory

• Proven experience testing data and analytics platforms.
• Advanced SQL and PL/SQL skills.
• Hands‑on experience with Databricks (notebooks, Delta Lake, Spark).
• Strong understanding of ETL concepts and data transformation methodologies.
• Experience validating large datasets, data pipelines, and data models.

Desirable

• Python for test automation and data manipulation.
• PySpark for distributed data testing.
• Pandas for lightweight automation and exploratory validation.
• Exposure to CI/CD, data observability tools, or version control (Git).

The Role:

We are looking for a Staff Product Manager for the Merchant Experience Platform within our Omnichannel Fulfillment division. As the PM for this critical platform, you will define and deliver a world-class, seamless merchant experience across the entire journey, from self-serve onboarding and platform configurations to transparent billing and effortless payments. Your mission is to build a fast, intuitive, and reliable platform that serves as the single source of truth for our merchants and powers their success across our logistics ecosystem.

Key Responsibilities:

• Platform Vision & Strategy: Define the multi-year roadmap for the Merchant Experience Platform, encompassing onboarding, integrations, configuration, billing, and payments.
• End-to-End Merchant Journey: Own the experience flow from a merchant's first interaction, through system configuration and data setup, to their ongoing financial transactions and reporting.
• Merchant System Integration Strategy: Drive the strategy for seamlessly integrating with external merchant technologies, including ERP systems (like NetSuite) and e-commerce platforms, ensuring robust data exchange and workflow integrity.
• Billing & Payments Automation: Drive the strategy and execution for automated payment solutions, revenue recognition, and reliable financial reporting.
• Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure a friction-less merchant journey and accurate financial outcomes.
• Product Leadership & Mentorship: Act as a subject matter expert who coaches and mentors Senior and IC PMs on complex systems thinking, financial modeling, and platform architecture design.

Minimum Qualifications:

• Experience: 8+ years in Product Management, preferably within Logistics Tech, SaaS Integrations, Fintech.
• Technical Proficiency: Deep understanding of APIs, ERP integrations, and financial reconciliation workflows.
• Systems Thinking: You can map out how a physical action in a warehouse triggers reconciliation with a merchant system or triggers a financial event for billing.
• Analytical Rigor: Proven ability to conduct deep quantitative analysis, create complex data models, and use data to diagnose root causes and quantify business impact.
• Problem-Solving Grit: Logistics is messy. You need the ability to find elegant, automated solutions for edge cases and "broken" data.
• Communication: The ability to explain complex financial logic to a software engineer and high-level business impact to a CFO.
• Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.).
• Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains).

Why This Challenge Matters:

The Merchant Experience Platform is the gateway to Flexport's logistics ecosystem. By owning the entire journey—from an effortless onboarding and configuration process to reliable, transparent billing and payments—you are directly impacting Flexport’s bottom line, driving merchant adoption, and removing the friction that holds global trade back.

Bonus Points if you have:

• Experience with NetSuite, Stripe, or high-volume transactional billing systems.

Why Flexport:

At Flexport, we’re building the future of global trade. Our product team is at the heart of this transformation, driving solutions that have a direct impact on our customers and the logistics industry. We foster a culture of innovation, inclusivity, and continuous learning, giving you the opportunity to work on meaningful, impactful projects while supporting your professional growth.

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Competitive salary and equity options
• Daily catered lunches, breakfast, snacks and soft drinks available in our office on daily basis
• Comprehensive health and wellness benefits.
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Collaborative, inclusive, and diverse work culture.

Flexport is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

#LI-hybrid

Help our customers improve their global supply chains.

The Opportunity: 

Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.
As a Global Ocean Operations Associate, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role will work very closely with peers and supervisors to problem solve.

You will: 

• Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Your team will:
  • Seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
  • Execute the end-to-end movement of freight within a regional network

You should have:

• Bachelor’s degree
• Minimum 3 years of global forwarding or related work experience 
• Growth mindset - always looking for ways to improve yourself and your work
• 1-2  years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

The Role

The Senior SDET - Browser & Extension Testing will own test strategy, quality architecture, and the automated regression infrastructure for Securly's onboard filtering project — building the test systems that ensure a safety-critical Chrome extension works correctly for millions of students and keeps working through every browser update and policy change.

The onboard filtering project is a high-risk architecture change to a widely-deployed extension. A regression in allow/block decision logic, cache invalidation, or bypass prevention could expose students to inappropriate content or disrupt school operations. The test infrastructure you build is the last line of defense before production.

At L5, this is an engineering leadership role, not a QA role. You will define what 'production-ready' means for a safety-critical student product, enforce that standard through CI/CD quality gates, and contribute to extension development directly.

What You'll Do

• Define what 'passing' means for the onboard filtering project: establish written quality criteria covering correctness, security, and performance that gate production releases.
• Design and implement automated test suites covering block/allow decisions, iframe handling, cache invalidation, TTL expiry, fallback behavior, and filtering decision engine edge cases.
• Build CI/CD quality gates that prevent regressions from reaching production; own the pipeline configuration and ensure the quality bar is enforced, not advisory.
• Model bypass threats systematically: document how students exploit timing windows, iframes, DOM manipulation, redirect chains, and DNS TTL behavior — then build automated tests that catch those bypasses.
• Measure and establish written performance baselines: page load latency impact, service worker memory usage, cache sync overhead across realistic Chromebook hardware profiles.
• Contribute to Chrome extension development work in TypeScript/JavaScript alongside test responsibilities.
• Serve as the team's expert on bypass threat modeling: your analysis of how students circumvent filtering is an input to the implementation team's architecture decisions.
• Mentor engineers on test architecture as a first-class discipline.

Skills & Requirements

Who You Are

• You think like an attacker when writing tests — you do not test the happy path and call it done. You document attack vectors so the implementation team designs against them.
• You have shipped production Chrome extensions and built the test infrastructure around them. You know both sides of the work.
• You treat test architecture as a first-class engineering discipline. A feature without a regression suite is not finished.
• You define what 'quality' means on a safety-critical product and produce written criteria that hold the codebase to that standard.
• You contribute to development, not just testing — this is an L5 engineering role, and your TypeScript ships alongside your test suites.
• Your bypass threat model documents are used by the implementation team to make better architecture decisions.

What It Means to Be L5 at Securly

L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.

• Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
• Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
• Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
• Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
• Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
• Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
• Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.

About Securly

Benefits

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end. 

Responsibilities

Engineering Leadership

• Provide technical and people leadership for an engineering team.
• Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability.
• Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution.
• Coordinate incident response for the team, including coverage and technical response to issue.

Hands‑on Technical Leader

• Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critical paths).
• Help decompose and modernize systems where valuable, encouraging reliable, observable, and maintainable designs.
• Maintain a strong emphasis on unit and component testing as part of day‑to‑day engineering
• Work with QA team members to shape testing approaches across the lifecycle, including automation and release readiness
• Encourage shift‑left practices and CI‑integrated test suites for confidence and speed

AI Utilization in SDLC

• Use AI during various stages of SDLC for code generation, code analysis, testing and review impact of changes
• Implement agents/skills with the vetted AI tools to produce secure, maintainable, practical solutions
• Collaborate with data and analytics partners to responsibly operationalize models where appropriate

Technical Execution

• Conduct sprint ceremonies and ensure proper grooming of all epics/stories
• Guide the planning, prioritization, and delivery with a focus on predictable outcomes
• Establish robust monitoring, logging, and alerting systems to maintain system reliability and performance.
• Identify and mitigate technical risks, ensuring alignment with business objectives.
• Plan and execute the timely release process for deliverables with all stakeholders including necessary communication.
• Champion the adoption and optimization of modern CI/CD pipelines to streamline development, testing, and deployment processes.
• Collaborate with Security team to resolve any findings and conduct the annual compliance reviews

Qualifications

• Education: Computer Science or related degree, or a combination of education and related experience.
• Experience:
• 8+ years of prior software development experience with hands-on coding and management experience.
• Deep understanding of modern CI/CD pipelines, including tools like Bamboo or GitHub Actions.
• Proficiency with cloud platforms (e.g. AWS, Azure, etc) and container orchestration (e.g. Kubernetes, Docker).
• Experience with Agile development processes (Scrum, Kanban) and leading teams in a fast-paced environment.
• Strong focus on quality assurance with proven expertise of delivering high-quality software.
• Applied knowledge of AI in day‑to‑day engineering and process automation.

Technical Skills:

• Experience with development languages such as Java, Springboot, Node.js
• Familiarity with frontend frameworks, including Angular (12+) and strong proficiency with JavaScript or TypeScript
• Proficiency with AWS cloud and cloud‑native services
• Practical experience with Relational and NoSQL databases, such as PostgreSQL, MongoDB, Elasticsearch, or cloud‑native data stores.
• Proficiency with CI/CD and infrastructure automation tools (e.g., GitHub Actions, Bamboo).
• Knowledge of Testing tools like Selenium, Playwright, Postman or similar
• Familiarity with AI‑powered engineering tools (e.g., GitHub Copilot, Claude Code, Cursor) to enhance development velocity and code reliability.

Soft Skills:

• History of handling multiple concurrent projects
• Ability to effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non-technical audiences
• Strong strategic thinking that prioritizes long term outcomes over emergent distractions.
• Ability to make difficult decisions and to drive decisions into actuality
• Ability to understand and effectively explain up and downstream product, team, and organizational impacts
• Ability to constructively challenge the status quo and to iterate and improve across multiple business domains
• Leadership and mentoring skills including the ability to lead by example, promoting a common purpose and serving as a catalyst for success
• Demonstrate emotional maturity and a positive outlook.
• Demonstrated analytical, organizational, prioritization, and time management skills

Position Overview

We’re seeking a detail-oriented Salesforce Quality Assurance Developer to join our team. You will be responsible for designing, developing, and executing test plans to ensure the quality and functionality of our Salesforce applications and integrations.

Responsibilities

• Develop and execute test cases, scripts, and plans for Salesforce CRM and related applications
• Identify, document, and track defects; collaborate with developers to resolve issues
• Perform manual and automated testing of Salesforce features, customizations, and integrations
• Validate data integrity, workflows, process automations, and user interfaces
• Ensure compliance with quality standards and best practices
• Collaborate with business analysts, developers, and Salesforce admins to refine requirements and testing scope
• Maintain testing documentation and reports
• Continuously improve testing processes and automation frameworks

Qualifications

• Proven experience in Salesforce testing, QA, or related roles
• Strong knowledge of Salesforce platform, including Lightning, Apex, Visualforce, and integrations
• Hands-on experience with testing tools such as Salesforce Sandbox, Selenium, or other automation frameworks
• Familiarity with SDLC, Agile methodologies, and testing lifecycle
• Excellent problem-solving and communication skills

Desired Skills

• Salesforce certifications (e.g., Salesforce Certified Administrator, Developer, or Testing certifications)
• Experience with CI/CD pipelines and version control systems

#LI-SC1

Position Overview

We’re seeking a detail-oriented Salesforce Quality Assurance Developer to join our team. You will be responsible for designing, developing, and executing test plans to ensure the quality and functionality of our Salesforce applications and integrations.

Responsibilities

• Develop and execute test cases, scripts, and plans for Salesforce CRM and related applications
• Identify, document, and track defects; collaborate with developers to resolve issues
• Perform manual and automated testing of Salesforce features, customizations, and integrations
• Validate data integrity, workflows, process automations, and user interfaces
• Ensure compliance with quality standards and best practices
• Collaborate with business analysts, developers, and Salesforce admins to refine requirements and testing scope
• Maintain testing documentation and reports
• Continuously improve testing processes and automation frameworks

Qualifications

• Proven experience in Salesforce testing, QA, or related roles
• Strong knowledge of Salesforce platform, including Lightning, Apex, Visualforce, and integrations
• Hands-on experience with testing tools such as Salesforce Sandbox, Selenium, or other automation frameworks
• Familiarity with SDLC, Agile methodologies, and testing lifecycle
• Excellent problem-solving and communication skills

Desired Skills

• Salesforce certifications (e.g., Salesforce Certified Administrator, Developer, or Testing certifications)
• Experience with CI/CD pipelines and version control systems

#LI-SC1

 Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.

Essential Responsibilities

• Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.

• Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.

• Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.

• Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.

• Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.

Experience

Required Experience

• 2-4 years of professional QA/Software Testing experience.

• Solid understanding of QA processes and methodologies within the software development lifecycle.

• Proven experience in Test Automation of Java, C#, and JavaScript applications.

• Hands-on proficiency with automation testing frameworks such as Selenium and BDD.

• Experience in using Agile development and testing methodologies.

• Demonstrated experience with API and Performance testing.

Nice to Have

• Experience with TestRail or similar testing management tools.

• Experience testing Android applications.

• Familiarity with IoT or transportation-related technology.

Traits of a Successful Candidate

• Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.

• Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.

• Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.

• Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.

• Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).

Benefits & Legal

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About The Position

Clinical Architecture is seeking a Software Test Lead to join our team in the Indianapolis, IN area. The Software Test Lead will have experience with healthcare messaging and will oversee quality assurance initiatives across our software products. The ideal candidate will bring expertise in validating complex healthcare systems, ensuring data integrity, and supporting interoperability workflows. This role requires strong analytical thinking, hands-on testing skills, and the ability to collaborate across Engineering, Product, and Automation teams to drive a culture of quality.

• This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance. 
• Applicants must be authorized to work in the U.S. without sponsorship. 
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

Quality Assurance and Testing:

• Analyze software requirements to ensure clarity, completeness, and testability.
• Design, document, and maintain comprehensive test cases and support test artifacts.
• Execute tests to validate functionality, usability, and overall product quality.
• Perform exploratory, ad-hoc, regression, load, and system testing.
• Validate software performance across multiple environments.

Defect Management and Validation:

• Detect, report, and track defects throughout the development lifecycle.
• Re-test resolved defects to ensure proper fixes are implemented.
• Traverse and validate database entries using SQL queries.
• Research and replicate customer-reported issues to support effective troubleshooting.

Collaboration and Communication:

• Conduct peer reviews of test plans, requirements, and design documents.
• Participate in design reviews to ensure quality standards are embedded early.
• Communicate effectively with Engineering regarding system issues and defects.
• Partner with Product Management to clarify requirements and identify gaps.
• Review end-user documentation, providing guidance on content accuracy and usability.

Process Improvement and Leadership:

• Provide insights and recommendations to improve Product Quality processes and efficiency.
• Support the Automation team by supplying test scenarios, use cases, and test data.
• Develop deep understanding of Clinical Architecture’s products and workflows.
• Champion a culture of quality across the organization.

Qualifications

• Associate degree in Computer Science, Information Technology, or equivalent work experience.
• 5+ years of experience testing applications for usability, functionality, and performance.
• Hands-on experience validating software using SQL queries.
• CTFL or equivalent QA certification preferred.
• Experience with API testing, including test tools such as Postman, Swagger, or automation frameworks preferred.
• Coding or scripting experience preferred.
• Healthcare messaging experience (e.g., HL7, FHIR, CCD, X12) preferred.

About the role 

The Senior Integration, API & Automation Engineer is a hands-on technical lead role responsible for shaping and executing Rubrik’s enterprise API, integration, and AI‑driven automation strategy.

Broadly, the role will focus on designing, building, and governing secure, scalable APIs and integrations between our core business platforms and third‑party systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. In addition, this role will help us embed AI capabilities (LLMs, Claude, decisioning services, intelligent workflows) into APIs and business processes to improve reliability, productivity, and insight.

You will work closely with senior business stakeholders, application owners, security, data, and IT teams to define API‑first, AI‑aware integration patterns and standards that deliver robust, secure, real‑time and batch integrations using REST APIs, webhooks, messaging, file‑based interfaces, and AI services.

This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for API‑led connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.

What you'll do

• Own the API and integration architecture and strategy for assigned domains, defining API‑led patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
• Design, build, and evolve RESTful APIs that expose well‑designed resources and operations to internal and external consumers, with clear contracts, documentation, and SLAs.
• Lead implementation of integrations between SaaS and on‑prem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, resilient, and observable.
• Create data integration strategies for high volumes of data in transit, optimizing for performance, reliability, and cost (e.g., streaming vs. batch, push vs. pull APIs, caching, backoff strategies).
• Define and enforce API governance, including:
• Provide technical leadership to integration and API engineers, including solutioning, design reviews, code reviews, and mentoring of junior and contract engineers.
• Implement and manage REST/SOAP APIs, webhooks, and messaging interfaces from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
• Architect robust data integrations for both real‑time and scheduled (batch) workloads using APIs, messaging, sFTP, and file‑based exchanges (JSON, XML, CSV), with well‑defined contracts, SLAs, and monitoring.
• Define non‑functional requirements (NFRs) and SLAs for APIs and integrations—availability, latency, throughput, error budgets, RTO/RPO—and ensure designs and implementations meet or exceed them.
• Drive observability and reliability for APIs and integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and post‑incident reviews.

AI & Intelligent Automation Responsibilities

• Identify and prioritize AI opportunities within API and integration flows (e.g., data enrichment, anomaly detection, routing, summarization, classification, intent extraction).
• Define safe and governed AI usage within APIs and integrations, including:
• Clear input/output contracts for AI services
• Guardrails (prompt design, validation, constraints)
• Handling of sensitive data (PII/financial/HR data) in prompts and responses
• Monitoring for model performance and drift in production.
• Integrate with AI platforms and services (internal or external), including model APIs, vector stores, and feature stores, using strong API design and security practices.

Stakeholder, Security, and Platform Responsibilities

• Partner with security, compliance, and audit teams to ensure integrations, APIs, and AI services meet security, privacy, and regulatory requirements (e.g., SOX‑sensitive data flows, access control, encryption, audit trails).
• Lead technical discovery and solution design for new API, integration, and AI‑automation initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into well‑defined technical designs.
• Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
• Oversee CI/CD practices for APIs, integrations, and AI services, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
• Champion reuse and standardization by building and curating shared assets such as:
• Generic APIs (e.g., email, JIRA, logging, AI utility services)
• Common connectors and API client libraries
• Templates and integration catalogs
  and ensuring they are adopted broadly.
• Participate in and improve KTLO/on‑call rotations for critical APIs, integrations, and AI services, using incident data to drive structural improvements, technical debt reduction, and increased reliability.
• Communicate clearly with technical and non‑technical audiences, producing architecture diagrams, decision records, and documentation that make complex API, integration, and AI solutions easy to understand, operate, and evolve.

Experience you'll need

• Education & Experience

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • 10+ years of overall software/integration engineering experience, with 8+ years focused on API and enterprise integrations.
  • 4+ years in a senior/lead/architect capacity, owning API and integration designs, patterns, and technical decisions for complex cross‑system and enterprise application solutions.
  • Experience designing and delivering AI‑enabled features or workflows as part of production systems (e.g., integrating with LLM or ML APIs, AI‑based decisioning, or intelligent automation).

Technical Skills – API Engineering

• Deep expertise in RESTful API design and implementation, including:
• Resource modeling, URI design, and standard HTTP methods
• API‑first/contract‑first design (RAML/OpenAPI)
• Pagination, filtering, sorting, and partial responses
• Versioning strategies (URL, header, content negotiation)
• Idempotency and robust error handling patterns.
• Strong experience building secure, resilient, and scalable APIs, including:
• API gateways (e.g., MuleSoft, Apigee, Kong, AWS API Gateway)
• Rate limiting, throttling, caching, and circuit‑breaker patterns
• Timeout, retry, and backoff strategies.
• Solid understanding of webhooks and event‑driven APIs, including subscription management, signature validation, replay protection, and idempotent consumers.
• Hands-on experience with API client development and integration patterns (SDKs, service‑to‑service communication, backend‑for‑frontend, composite APIs).

Technical Skills – Integration & Platforms

• Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
• Solid understanding of SOAP services, messaging patterns (pub/sub, event‑driven integrations), and when to apply each.
• Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
• Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
• Experience designing and implementing secure integrations, including:
• OAuth 2.0/OpenID Connect
• API keys and mutual TLS
• Role/permission models and fine‑grained authorization
• Secrets management (e.g., HashiCorp Vault, cloud KMS).
• Hands‑on experience with CI/CD pipelines and Git‑based workflows, including automated testing, static analysis, deployment automation, and environment configuration for API and integration services.
• Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
• Practical experience working with AI/ML or LLM APIs (e.g., OpenAI, Azure OpenAI, Vertex AI, Bedrock, or internal model APIs), including:
• Designing API requests and responses for AI‑backed features
• Prompt engineering and response validation
• Handling rate limits, retries, timeouts, and partial failures within integration flows.
• Familiarity with event‑driven and streaming architectures (e.g., Kafka, EventBridge, Event Hubs) and how to combine them with AI services for near real‑time decisioning and automation.

Soft Skills

• Proven ability to lead without direct authority, influencing cross‑functional teams and driving technical decisions through clarity and data rather than hierarchy.
• Strong architectural thinking and problem‑solving skills, including the ability to decompose complex business processes into robust API, integration, and AI‑enabled designs.
• Excellent communication and documentation skills, comfortable presenting solutions and trade‑offs to engineers, managers, and senior business stakeholders.
• Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
• Bias toward automation, standardization, and continuous improvement, with a pragmatic approach to balancing speed, risk, and long‑term maintainability.

Preferred Qualifications

• Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
• Experience designing and operating public or partner-facing APIs with clear productization (API lifecycle, developer experience, SLAs, and commercial considerations).
• Experience designing and operating integrations in regulated or security‑sensitive environments (e.g., SOX, FedRAMP, customer‑facing APIs) with a strong emphasis on auditability and change control.
• Experience with event‑driven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern API and integration architectures.
• Exposure to automation/workflow platforms (e.g., Zapier, Workato, low‑code tools) and how they complement enterprise integration layers and AI‑based automation.
• Experience building and maintaining API and integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
• Experience with observability stacks (e.g., Datadog, Splunk, New Relic, OpenTelemetry) for monitoring APIs, integrations, and AI services in production.
• Familiarity with data and AI governance concepts (e.g., data classification, lineage, model governance, responsible AI practices) and how they apply within API, integration, and automation patterns.

Overview:

We are looking for a Senior Platform Engineer who will work with senior management, Platform Engineering, QA and development teams to continuously improve the stability, reliability and efficiency of our global SaaS platform through automation solutions and platform tools. This individual will contribute to building the software, automation frameworks, and systems that make our production environment more resilient, enable self-service capabilities, and reduce operational toil through code.

What you will do:

• Design, develop, and maintain automation tools and platform capabilities using Go, Python, or similar. languages to help eliminate manual toil and build self-service components across infrastructure, observability, reliability, and security domains.
• Build and enhance internal tools, integrations, and workflows that improve operational efficiency and developer productivity within the SaaS platform.
• Develop and support automation frameworks for incident response, infrastructure testing, monitoring optimization, and compliance validation including CI/CD pipeline enhancements.
• Help develop observability and monitoring solutions including setting up alerts, contributing to noise reduction systems, automated SLO management, and cost optimization.
• Partner closely with SaaS Engineering to deploy application and infrastructure updates using automation tools.
• Available for on-call duties for incident response, blameless postmortems, and helping translate learnings into automated solutions.
• Contribute to build playbook documentation and procedures.

What we are looking for:

• 5-8 years of experience in software development, platform engineering, SRE, or DevOps with hands-on experience building and maintaining software in production environments.
• Strong programming skills in Go, Python, or similar languages with with experience developing internal tools, automation systems, or developer-facing utilities.
• Strong understanding of Linux fundamentals and ability to design code-based solutions.
• Familiarity with Kubernetes, container technologies, AWS/GCP/Azure, Infrastructure as Code tools (Terraform/CloudFormation/Ansible), Git, and basic CI/CD concepts.
• Understanding of APIs, microservices, and distributed systems concepts.
• Understanding of SRE principles, SaaS service management, and 24x7 production environment operations
• Experience contributing to automation projects, internal tools, or monitoring implementations (i.e. Datadog, Prometheus, Grafana, Backstage) is a plus.
• Experience with Kubernetes operators, controllers, or orchestration concepts is a plus.
• FedRAMP, SOC2, or compliance framework exposure is a plus.

#LI-KM1

Overview:

We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship.

We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will build test frameworks, design quality gates, set reliability targets, and create the shared infrastructure that teams actually adopt because it makes their lives easier.  You will work closely with engineering leadership to connect quality strategy to business outcomes. When you recommend a change, people across the org will listen, because your technical credibility and track record back it up.  You will also mentor engineers, shape how we hire for quality mindset, and help grow the next generation of technical leaders on our teams.  If you get excited about solving hard problems at scale, rethinking how quality works in a modern SaaS org, and leaving things better than you found them, we would love to talk.

What you will do:

• Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on.
• Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams.
• Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release.
• Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring.
• Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks.
• Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality.
• Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve.
• Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization.
• Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement.

What we are looking for:

Required:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus.
• Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership
• Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms.
• AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection)
• Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you
• Travel is required: Yes – Approximately 10%

AI Skills/Knowledge:

• Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis.
• Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards.
• Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows.
• Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices.

Preferred Skills:

• Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization.
• Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets).
• Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations.
• Exposure to security testing practices, compliance frameworks, or regulated industry quality standards.
• Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level.
• Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.

#LI-SR1

About the Team

Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash.

About the Role

DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs.

You're excited about this opportunity because you will…

• Work with business partners and stakeholders to understand data requirements
• Work with engineering, product teams and 3rd parties to collect required data
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Develop and implement data quality checks, conduct QA and implement monitoring routines
• Improve the reliability and scalability of our ETL processes
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

We're excited about you because…

• 5+ years of professional experience
• 3+ years experience working in data engineering, business intelligence, or a similar role
• Proficiency in programming languages such as Python/Java
• 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP
• Expert in Database fundamentals, SQL and distributed computing
• 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink.
• Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms
• Excellent communication skills and experience working with technical and non-technical teams
• Knowledge of reporting tools such as Tableau, Superset and Looker
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot.  A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. 

You’re excited about this opportunity because you will…

• Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
• Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
• Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
• Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
• Optimize: Streamline and enhance QA processes and workflows
• Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India 

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with one or more data analytics and business intelligence tools, such as Sigma
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Position Summary:

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials. This role drives enterprise-level data standardization initiatives,  and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping -  Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency. 

Data Quality Assurance - Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting - Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation - Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency

Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support - Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization - Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets

Qualifications: 

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management  or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance.

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

Position Summary:

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials. This role drives enterprise-level data standardization initiatives,  and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping -  Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency. 

Data Quality Assurance - Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting - Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation - Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency

Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support - Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization - Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets

Qualifications: 

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management  or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance.

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

Business Systems Analyst 

The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the client’s business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams.

Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts.

Principal Responsibilities:

• Lead project scoping:
  • Gather and define project requirements
  • Understand client workflows and business goals
  • Elicit and comprehend use cases
  • Learn existing technical and data infrastructure
  • Conduct gap analysis between application and stated customer requirements
  • Set expectations
• Think strategically to define solution recommendation:
  • Collaborate with Architects and Developers
  • Estimate project impact (resources / hours)
  • Document recommended solution
  • Support client team with presentation and review process
• Maintain Documentation
  • Draft requirements documents/functional specifications
  • Update changes throughout the project lifecycle
  • Author and manage tickets for internal communication
• Contribute to successful execution and QA:
  • Serve as internal SME on the solution
  • Collaborate with development, QA and production support teams through project lifecycle
  • Proactively identify and address project risks
  • Support QA and UAT to ensure requirements are met.

Other Responsibilities: 

• Become a product expert
• Manage multiple competing priorities through effective organization and communication
• Recommend and institute best practice and methodology and tools
• Provide guidance to client success team on technical capabilities, staffing and infrastructure needs.

Qualifications: 

• Management experience of similar roles
• Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE’s, etc.
• Ability to understand and represent the needs of the end user in a software development environment.
• Strong consultative and advisory
• Excellent written and verbal
• Strong MS Office skills (Word, Excel, PowerPoint).
• Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements.
• Ability to communicate complex technical concepts to technical and non-technical.
• Subject matter expert thought leader (supports organization’s processes and procedures and can implement a new product or major modifications from start to finish).
• Web-services experience with RESTful APIs desired.
• 5+ years of experience with software implementation from requirement through design, development, and user acceptance.
• Bachelor's Degree or higher in technology-related field or relevant experience in implementing.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-

Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-   cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Business Systems Analyst 

The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the client’s business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams.

Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts.

Principal Responsibilities:

• Lead project scoping:
  • Gather and define project requirements
  • Understand client workflows and business goals
  • Elicit and comprehend use cases
  • Learn existing technical and data infrastructure
  • Conduct gap analysis between application and stated customer requirements
  • Set expectations
• Think strategically to define solution recommendation:
  • Collaborate with Architects and Developers
  • Estimate project impact (resources / hours)
  • Document recommended solution
  • Support client team with presentation and review process
• Maintain Documentation
  • Draft requirements documents/functional specifications
  • Update changes throughout the project lifecycle
  • Author and manage tickets for internal communication
• Contribute to successful execution and QA:
  • Serve as internal SME on the solution
  • Collaborate with development, QA and production support teams through project lifecycle
  • Proactively identify and address project risks
  • Support QA and UAT to ensure requirements are met.

Other Responsibilities: 

• Become a product expert
• Manage multiple competing priorities through effective organization and communication
• Recommend and institute best practice and methodology and tools
• Provide guidance to client success team on technical capabilities, staffing and infrastructure needs.

Qualifications: 

• Management experience of similar roles
• Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE’s, etc.
• Ability to understand and represent the needs of the end user in a software development environment.
• Strong consultative and advisory
• Excellent written and verbal
• Strong MS Office skills (Word, Excel, PowerPoint).
• Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements.
• Ability to communicate complex technical concepts to technical and non-technical.
• Subject matter expert thought leader (supports organization’s processes and procedures and can implement a new product or major modifications from start to finish).
• Web-services experience with RESTful APIs desired.
• 5+ years of experience with software implementation from requirement through design, development, and user acceptance.
• Bachelor's Degree or higher in technology-related field or relevant experience in implementing.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-

Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-   cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Campaign Developer 

Description: 

The Campaign Developer is responsible for end-to-end technical coding for email campaigns (inclusive of HTML conversion, platform integration, quality assurance, editing, testing, and deployment). This role ensures consistency with brand elements and deliverers a flexible email framework to enable dynamic content.

Responsibilities: 

• Solid knowledge of email platform(s)
• Hand-code HTML files optimized for email
• Responsive and fluid conversion of Photoshop documents to HTML optimized for email
• Act as content creation expert for clients and account team(s)
• Execute simple image editing on provided PSDs
• Work with pre-existing or client-provided HTML files and make suggestions/updates for coding improvements to enhance the rendering across a wide-range of email clients (Outlook, Gmail, mobile apps, etc.) as needed
• Integrate email content into email platform(s) for campaign deployment, including CAN-SPAM requirements
• Coordinate with account team and clients to fulfill email content creation and change requests
• Consult and troubleshoot on HTML/text mailings, dynamic content personalization, and URL issues
• Conduct content quality assurance checks to ensure the mailing meets client expectations
• Recognize opportunities for coding efficiencies (i.e. templates/wireframes)
• Integrate 3rd party solutions into email content (Liveclicker, LiveIntent, Movable Ink, etc.)
• Maintain role related and project-specific internal reference documentation
• Create and modify static landing pages as needed
• Perform code & creative reviews to optimize emails
• Follow code & QA best practice.

Qualifications: 

• Bachelor's degree ( BTECH ) OR Masters ( MBA )
• 1 – 4 years of email or web development experience
• Advanced knowledge of HTML / CSS for email
• Intermediate knowledge of responsive & fluid code optimized for email
• Basic knowledge of XML
• Excellent attention to detail
• Demonstrated communication skills.

Company Summary: 

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Campaign Manager

Primary Job Responsibilities:       

The Campaign Manager will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!

Role/Responsibilities: 

• Gathering campaign requirements, timelines and finalizing briefing
• Coordinate with cross functional team to drive email development
• Managing the creative process if required
• Analyze provided html assets and revise where necessary
• Campaign configuration
• Audience creation, management and data troubleshooting (not responsible for the data integrity - BSA)
• Quality Assurance and testing of campaign
• Campaign performance tracking & reporting
• Management of campaigns and communications of time, scope, cost
• Managing & maintaining campaign documentation
• Client and internal training on campaign process, platform tools & custom applications
• Campaign/trigger monitoring & issue resolution management
• Internal & external training of platform, tools & custom applications
• Day to day support of specific platform & custom applications for self-deployment clients
• Beta testing Product features and upgrades
• Active participation in internal and external calls to understand upcoming projects or campaigns. 

Experience: 

• 2+ years related full-time experience in customer support or client services environment
• Must have strong understanding of customer service standards
• Must have strong critical thinking skills
• Working knowledge of HTML/CSS
• Working knowledge on the relational database structure (primary and unique keys, sister table joins)
• Self-starter who requires minimum supervision
• Strong written and oral communication skills
• Must have the ability to multi-task and prioritize work independently
• Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
• Must have a high attention to detail with the ability to produce flawless work in rapid succession
• Must possess effective communication skills when speaking to technical and non-technical.

Not required but a plus:

• Knowledge and experience with basic Adobe Photoshop functionality
• Knowledge of email best practices

  Qualifications:

   

  • Bachelor's degree ( BTECH ) OR Masters ( MBA )
  • Proficient in Microsoft Office applications, especially Excel and MS Word

   

  Company Summary:

  Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

  Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

  Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

  Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

  https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

  https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

  https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

  https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

  https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We’re seeking a Senior Application Security Engineer to help strengthen Zeta’s application and platform security posture. You’ll play a critical role in embedding security throughout the software development lifecycle, ensuring our systems, applications, and AI-driven platforms are built securely from the ground up.

Zeta operates at massive scale, powering billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you’ll collaborate with engineering and product teams to identify risks, implement secure design principles, and build automated controls that enable secure innovation.

This position offers significant technical scope, cross-functional visibility, and opportunities to contribute directly to the company’s overall security maturity.

Key Responsibilities:

Threat Modeling & Security Validation

• Conduct threat modeling and security reviews for distributed cloud-native systems.
• Perform security code reviews, static/dynamic analysis (SAST/DAST), and dependency scanning.
• Participate in incident response exercises and red/blue team simulations.
• Assess third-party libraries, APIs, and vendor integrations for security compliance.

Embedding Security into the SDLC

• Partner with developers and QA engineers to embed security testing into CI/CD pipelines.
• Review architecture and design documents to identify and mitigate risks early.
• Contribute to security automation initiatives and tooling to improve developer velocity.
• Support security checkpoints in release and deployment processes.

Emerging Threat Monitoring & Proactive Defense

• Stay current on evolving security risks, frameworks, and attack vectors, including AI/ML-specific threats (e.g., prompt injection, model poisoning).
• Assist in designing and deploying proactive defense mechanisms across applications and data platforms.
• Support investigations and post-incident reviews to strengthen detection and prevention capabilities.

Security Awareness & Policy Implementation

• Advocate secure coding and best practices through code reviews, workshops, and documentation.
• Contribute to internal security standards and playbooks.
• Collaborate closely with Engineering, DevOps, and Product teams to foster a security-first culture.

What You Need to Succeed

• Bachelor’s degree in computer science, Cybersecurity, or related field, or equivalent experience.
• 2 - 4 years of experience in Application Security, DevSecOps, or Secure Software Development.
• Strong understanding of OWASP Top 10, SANS CWE Top 25, and general application threat modeling.
• Experience with frameworks and architectures such as React, Node.js, Django, or FastAPI.
• Knowledge of securing APIs, microservices, and authentication mechanisms (OAuth2, OIDC, JWT).
• Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Working knowledge of security testing tools (e.g., Semgrep, SonarQube, Burp Suite, Zap, Trivy).
• Solid collaboration and communication skills with cross-functional teams.

Nice to Have

• Familiarity with AI/ML security concepts such as data poisoning, adversarial testing, and model integrity.
• Experience with automation frameworks and scripting for security testing.
• Relevant certifications (e.g., OSCP, GWAPT, CSSLP, or ML/AI-specific security certifications)

WHO WE ARE

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Greetings From Zeta Global !!

Requirements:

• Education:
• B.S. or M.S. in Computer Science or a related field.

• Experience:
• 8+ years of experience with UI Automation tools such as Selenium, and API automation works.
• 5+ years of experience working with Python and/or J2EE technology or equivalent OO paradigm.
• Experience with automating test validation either via API or through databases using Snowflake, HIVE, or AWS Athena is highly desirable.
• Web application testing experience required both in frontend and backend validations.
• Experience working in a fast-paced technology environment.

• Technical Skills:
• Knowledge and experience with Robot Framework and its libraries using Python.
• Strong proficiency in Python programming.
• Knowledgeable in Git workflows like branching, merging, and conflict resolution.
• Solid understanding of SDLC and Agile testing methodologies.
• Experience with Atlassian tools such as Jira and Confluence preferred.
• Knowledge and experience with Kafka, Elasticsearch, and SQL/NoSQL databases such as Aerospike, Thrift, CI, and AWS is highly desirable.
• Knowledge of other test automation frameworks such as Selenium, Appium, or Cucumber is a plus.
• Experience working with container-based solutions is a plus.

• Soft Skills:
• Strong communication and interpersonal skills.
• Excellent problem-solving, critical thinking, and analytical skills.
• Ability and desire to learn new skills and take on new tasks.

Responsibilities:

• Testing and Automation:
• Perform automated tests covering both frontend/UI and backend/API tests, analyze results, and report defects.
• Continuously improve the test automation strategy to enhance test coverage and efficiency.
• Proactively involve in the development of automation frameworks to satisfy business requirements as well as improve the performance and usability of the framework.
• Automate tests to ensure functional requirements and performance KPIs are met.
• Ensure high product quality through rigorous functional and API level tests.

• Collaboration and Mentorship:
• Understand business requirements independently and cooperatively.
• Mentor and guide other QA engineers on best practices in test automation.
• Collaborate with cross-functional teams to integrate automated tests into the CI/CD pipeline.

• Development and Documentation:
• Architect, design, and implement a reliable and scalable automation framework for a real-world machine learning platform.
• Develop comprehensive test plans covering business use cases and test cases.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.

Company Summary

 Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

The Audience Syndication Specialist will ensure the successful implementation and tracking of audience syndication to meet campaign objectives.

They will play a crucial role in executing media strategies by creating, managing, and syndicating 1st party (1P) and 3rd party (3P) audiences across various digital platforms. This role requires excellent communication skills, the ability to troubleshoot audience-related issues, and collaboration with media team members across programmatic, social, and search channels.

Shift Timing: 6.30 PM IST - 2.30 AM IST (EST Hours)

Job Location: Bangalore (Remote works as well)

Key Responsibilities:

• Understand the fundamental for creating 1P and 3P audiences as defined by media strategies and supporting tactics.
• Document audience components in the audience tracker, including:
  • Audience name
  • Audience size
  • Platform syndication
  • Frequency of syndication
• Monitor ZMP (Zeta Marketing Platform) to ensure proper audience syndication.
• Syndicate audiences** to digital platforms and ensure they align with campaign strategies.
• Communicate with media team members (programmatic, social, and search) when appropriate, including:
  • Audience name
  • Date of syndication
• Ensure audience syndication happens as planned, making necessary extensions if required.
• Conclude audience syndication by stopping syndication when it is no longer needed.
• QA and troubleshoot audience errors, addressing issues promptly to minimize disruptions.
• Input and update tickets, including escalations as necessary.
• Collaborate with media leads to address questions and provide clarity on audience syndication.
• Perform manual updates for Bing syndication when contracts include this requirement.

Required Skills & Qualifications:

• Strong project management and communication skills
• Excellent written and verbal communication skills
• Experience in digital marketing with familiarity with programmatic, social, and search platforms.
• Excellent troubleshooting and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Flexible and adaptable to changing circumstances
• Skilled in Microsoft Excel

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Product

Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications. Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/.

The Role

We are hiring for a new team within Core Identity, the Engineering organization entrusted with the very heart of the Auth0 application. Our teams own the authentication pipeline, identity protocols, user sessions, and all the fundamental concepts and foundational elements that underpin our entire product. We are also the stewards of the platform's technical health, performance, and efficiency.

As a Senior Engineer for this new team, named Core Frontier, you will operate at the vital intersection of deep product innovation and the global customer experience. Your mission is to ensure that the sophisticated features developed across the Core Identity organization (such as Native to Web, Cross-App Access and Custom Token Exchange) are hardened, scaled, and seamlessly integrated into the Auth0 ecosystem. You will act as the architectural bridge, ensuring that complex internal logic translates into a polished, secure, and high-performance experience that millions of developers and end-users interact with every day.

This is an opportunity to solve complex distributed systems challenges at a global scale, whilst providing a delightful and secure experience for our customers. You will primarily work with our NodeJS backend (TypeScript/JavaScript), with data stored in MongoDB, PostgreSQL, and Redis, all running on a multi-cloud infrastructure (AWS and Azure). If you have a passion for simplifying complex problems, building resilient and secure software, and care deeply about the final "feel" of a product, we encourage you to apply. Experience with or an interest in Identity and Access Management is highly valued.

What you will do: 

• Be a founding engineer of this new team in Bengaluru, setting the technical bar and engineering culture for our growing presence in the region and working in collaboration with our global teams in Europe and North America.
• Build and design  innovative features that extend the capabilities of Auth0’s platform to help our customers innovate around the world securely and delightfully.
• Contribute to the strategic technical quality, security, reliability, and scalability of our systems, and advocate for engineering best practices.
• Thrive in a highly collaborative and cross-functional environment, working with talented engineers and partners across Product, Security, Design, Architecture and QA to deliver features that delight our customers and ensure a unified technical vision.
• Deepen or gain expertise in identity, security, and modern cloud technologies (AWS, Azure) while working on distributed systems at scale.
• Mentor and be mentored by other engineers and contribute to our culture of technical excellence and continuous improvement.
• Participate in an on-call rotation to ensure our critical services remain healthy and reliable.

What you will bring:

• 5+ years of professional software development experience, or equivalent.
• Proficiency in designing and  building services with Node.js (JavaScript or TypeScript).
• Experience creating and maintaining public and secure APIs, as well as front ends.
• Experience designing, building, and operating distributed systems in a cloud environment (e.g., AWS, Azure).
• A strong commitment to quality, with experience in various testing strategies (e.g., unit, integration, end-to-end).
• A product-oriented mindset, with the ability to understand customer needs and work collaboratively to find effective solutions.

Nice to have:

• Experience in the Identity and Access Management (IAM) domain.
• Knowledge of security engineering principles and application security best practices.

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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We are seeking a proactive Software Development Engineer in Test with strong software engineering skills and a quality-first mindset. You will own the design, development, and scaling of test automation frameworks across Web, Mobile, API, and backend services, while ensuring high-quality delivery. This role involves driving test strategy, mentoring junior team members, and collaborating with developers, product managers, and DevOps to embed quality throughout the software development lifecycle. 

Responsibilities:

• Automation, Coverage & Mobile Testing 

• Design and maintain automation frameworks for Unit, Integration, Regression, and End-to-End testing. 

• Define and monitor test coverage across UI, API, and database layers to ensure comprehensive quality assurance. 

• Develop and manage test scripts using tools like Playwright, Cypress, Jest, and Cucumber. 

• Implement and maintain mobile app testing pipelines, including automated test execution with BrowserStack, to ensure reliable cross-platform quality. 

• Functional & Non-Functional Testing  

• Design, execute, and maintain functional, performance, load, and stress tests using tools such as JMeter and k6. 

• Perform security validation and edge-case scenario testing to ensure application reliability and resilience. 

• CI/CD Integration & Observability 

• Integrate automated tests into CI/CD pipelines using tools like GitHub Actions or Jenkins. 

• Collaborate on deployment activities, including rollback verification and post-deployment validation. 

• Monitor application and test performance using tools such as CloudWatch, Datadog, Grafana, or Kibana to proactively detect issues and ensure system health. 

• SDLC Involvement & Agile Practices   

• Actively contribute to Agile ceremonies and backlog grooming sessions with a focus on understanding both functional and non-functional requirements, ensuring clarity around testability, performance, and reliability. 

• Define test strategies early in the lifecycle and ensure traceability from requirements to test cases and results to maintain coverage and accountability. 

• Code Quality & Version Control 

• Follow Git-based workflows and branching strategies for effective collaboration throughout the SDLC. 

• Review test code, enforce quality standards, and document test scenarios, automation architecture, and quality KPIs to ensure transparency and maintainability. 

• AI driven quality engineering  

• Leverage Generative AI and prompt engineering techniques to accelerate test case generation, improve coverage, and enhance productivity in QA workflows. 

• Support testing of Generative AI applications, ensuring compliance, reliability, and quality through thorough validation of outputs and behaviors. 

• Leadership & Mentorship  

• Mentor junior SDETs and QA engineers on best practices in test automation, debugging, and test design, fostering a culture of quality and continuous learning. 

• Lead test planning and strategy for major features, services, or cross-functional initiatives, ensuring test coverage across functional and non-functional areas. 

• Align QA goals with product and engineering roadmaps, collaborating closely with stakeholders to ensure quality is integrated from planning through release. 

Knowledge, Education and Experience:

• Bachelor’s or master's in computer science, Engineering, or related field 

• 3-5 years of SDET experience with strong skills in TypeScript, scripting, and automation tools (Playwright, Cypress, Jest, Appium, Selenium) 

• Hands-on with AWS (Lambda, DynamoDB, SQS, EventBridge, API Gateway), microservices, and event-driven architectures 

• Experience in mobile testing and automation using Sauce Labs or similar platforms, and frameworks like Appium or equivalent for cross-device validation. 

• Proficient in SQL/NoSQL; able to write complex queries for backend, data validation, and end-to-end testing 

• Skilled in Agile, Git, and CI/CD with test automation integration 

• Experience in performance testing, observability, error tracing, and exposure to security testing practices 

• Familiar with AI tools for test generation/analysis (e.g., Generative AI) and contributing to bug fixes and product improvements 

• Strong communicator in global teams with experience mentoring junior QA/SDET engineers 

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

• Comprehensive Health Benefits: Insurance coverage and health plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Hybrid work-model: With Flexible working hours 
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday Senior Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Senior Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Hands-on Test Management: Hands on test management where you will be involved in all areas of testing, providing hands on skills and support to the team.
• Test Planning: Prepare and/or review the Test documentation e.g. test plans, test cases or scripts, test results and other related items, to ensure they are correct and fit for purpose.
• Test Data: Create and maintain comprehensive test data for Workday Financials, PSA functional areas including integration to external systems, Workday Prism Analytics.
• Test Execution: Perform the execution of test cases, including functional, integration, user acceptance, performance and regression testing, to ensure the ERP system meets all requirements.
• Test Automation: Experience with automation tools, and where they can be best utilised during the SDLC.
• Test Management Tooling: Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Defect/Ticket Management: Identify, document, and track defects, working closely with development teams to ensure timely resolution.
• UAT Support: Providing technical, process & system support for the execution of test scripts by business users.
• Quality Assurance: Ensure that all testing activities adhere to established quality standards and best practices.
• Risk Management: Identify potential risks and issues related to testing and develop mitigation strategies to address them.
• Continuous Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.

What you'll need:

• Strong experience in Workday Financials (FINS), PSA, and Integrations
• Deep understanding of:
  • Workday Business Process Framework
  • Workday Security Model
  • Integration tools (EIB, Studio, Web Services)
• Proven experience in Workday release testing (R1/R2 cycles)
• Expertise in test management tools (Jira, Zephyr)
• Experience with test automation tools/frameworks
• Strong analytical, problem-solving, and risk assessment skills
• Excellent stakeholder communication and reporting skills
• Ability to work independently in a fast-paced global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday HCM and Integrations Test Lead to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (HCM & Integrations).
• Performing risk assessments and producing Test documentation e.g., test approaches, test plans, test cases, test scripts, and other related items.
• Preparing and executing Testing for Project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
• Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
• Developing, executing & maintaining manual scripts in the existing tool.
• Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the Sign off each phase.
• Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
• Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
• Accountable for maintaining up to date testing documentation.
• Safeguard global standards and principles against competing requests and priorities.
• Working with 3^rd party teams to ensure testing is delivered correctly and on time.
• Setting up Jira/Zephyr for project & BAU testing activities.
• Able to communicate complex issues in a digestible form (to both business & technical teams).

What you'll need:

• Experience of Workday HCM functional areas including integration to external systems (including payroll integration, Workday Prism Analytics, Reporting & Security testing) is mandatory.
• Experience of data validation across Workday modules working with different Op Co's.
• Experience of Testing throughout the full SDLC (management & execution).
• Ability to clearly report status and highlight risks.
• Working knowledge of test management tools (Jira, Zephyr is preferred).
• Excellent technical understanding of SAAS ERP platforms and processes.
• Development and maintenance of test automation tools.
• Manage multiple streams of work simultaneously and prioritize effectively.
• Working alongside outsourced resources and teams across different regions.
• Delivery focused, with high energy and drive.
• Strong risk awareness skills and management of risk
• Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
• Credibility, professionalism, and strong personal integrity.
• Ability to mentor new team members from wide and varied backgrounds.
• This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP

We are looking for a Workday Financials and PSA Test Lead to join the Workday Services Team providing

full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday Test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, managing test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (Financials & PSA).
• Performing risk assessments and producing Test documentation e.g. test approaches, test plans, test cases, test scripts, and other related items.
• Preparing and executing testing for project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
• Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
• Developing, executing & maintaining manual scripts in the existing tool.
• Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the sign off each phase.
• Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
• Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
• Accountable for maintaining up to date testing documentation.
• Safeguard global standards and principles against competing requests and priorities.
• Working with 3^rd party teams to ensure testing is delivered correctly and on time.
• Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Able to communicate complex issues in a digestible form (to both business & technical teams).

What you'll need:

• Experience of Workday Financials and PSA functional areas (Financial Accounting, Customer Accounts, Business Assets, Expenses, Banking and Settlement, Supplier Accounts, Procurement, Projects and Financial Reporting), including integration exposure on legacy and third-party systems is mandatory.
• Experience of data validation across Workday modules working with different Op Co's.
• Experience of testing throughout the full SDLC (Management & Execution).
• Ability to clearly report status and highlight risks.
• Working knowledge of test management tools (Jira, Zephyr is preferred).
• Excellent technical understanding of SAAS ERP platforms and processes.
• Development and maintenance of test automation tools.
• Manage multiple streams of work simultaneously and prioritize effectively.
• Working alongside outsourced resources and teams.
• Delivery focused, with high energy and drive.
• Strong risk awareness skills and management of risk.
• Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
• Credibility, professionalism, and strong personal integrity.
• Ability to mentor new team members from wide and varied backgrounds.
• This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About Storable

Storable builds SaaS products that power the self‑storage industry end‑to‑end. Our platform spans facility management, websites, payments, CRM, and AI‑driven experiences. Reliability, quality, and speed are critical to the operators who depend on us.

Role Summary

We are looking for a Senior Engineering Manager, Test to lead our shift‑left quality transformation across Storable’s engineering organization. This role is responsible for building and operating enterprise‑scale testing platforms and enablement programs that move quality earlier in the SDLC, increase automation, and improve reliability for our multi‑tenant SaaS products.

You will lead an engineering team focused on:

• Test platforming – shared frameworks, tooling, and infrastructure for functional, integration, performance, and reliability testing.
• Shift‑left enablement – embedding testing into design, coding, and CI/CD workflows so product teams can ship with confidence.
• Change management – driving adoption of new practices and tools across diverse teams at varying levels of engineering maturity.

This is a hands‑on people and technical leadership role, ideal for someone who has led test/platform or SRE/DevOps teams and thrives in high‑growth, mid‑maturity SaaS environments.

What You’ll Own

Strategy & Leadership

• Define and own the shift‑left testing strategy across engineering, in partnership with product, platform, SRE, and security.
• Build and lead a high‑performing test platform/enablement team (engineering managers, senior ICs, SDETs).
• Translate business and reliability goals into a clear roadmap for quality platforms, tooling, and practices.
• Establish and track quality and reliability KPIs (e.g., defect escape rate, flaky test rate, MTTR, change fail rate, performance SLOs).

Test Platform & Tooling

• Design and evolve enterprise‑scale testing platforms supporting:
• API and service‑level testing
• Contract and integration testing
• UI/E2E automation where it adds leverage
• Performance, load, and resilience testing
• Partner with SRE/DevOps to integrate testing deeply into CI/CD pipelines, including:
• Gating and quality thresholds
• Test orchestration and parallelization
• Environment and test‑data management
• Provide opinionated, self‑service tooling and templates for teams using Python, Java, and Go in a microservices / multi‑tenant SaaS environment.

Reliability, Resilience & Performance

• Work closely with SRE and product engineering to design for reliability and resilience, not just test for it.
• Establish practices and tooling for:
• Performance and capacity testing at service and system levels
• Fault injection / chaos experiments for critical paths
• Regression detection tied to SLOs and error budgets
• Ensure test platforms integrate with observability (logs, metrics, traces) for faster triage and better signal‑to‑noise.

Shift‑Left Enablement & Change Management

• Lead change management for new testing practices, frameworks, and workflows across many teams.
• Build and run enablement programs: standards, playbooks, training, office hours, and guilds/communities of practice.
• Coach engineering managers and tech leads on testability, design for quality, and pragmatic automation strategies.
• Identify and remove systemic blockers to shift‑left (environments, data, tooling, ownership, incentives).

Qualifications

Required

• 10+ years in software engineering / quality engineering, including 4+ years leading engineering teams (people management).
• Proven experience leading test/platform, SDET, SRE, or DevOps teams in a multi‑service SaaS environment.
• Demonstrated success driving shift‑left testing transformations or similar engineering practice changes at scale.
• Strong technical background in at least one of Python, Java, or Go, with working knowledge of the others

Hands‑on experience with:

• Test automation frameworks (API/service, contract, and UI/E2E)
• Performance and load testing tools and methodologies
• CI/CD systems and integrating tests into pipelines
• Deep understanding of distributed systems, microservices, and multi‑tenant architectures and their implications for testing and reliability.
• Experience partnering tightly with SRE/DevOps on deployment, observability, and incident response.
• Track record of leading through change in environments that are still maturing engineering practices (not just “maintaining” at a big‑tech level).
• Excellent communication and stakeholder management skills across engineering, product, and business leaders.

If you’re excited about building the platforms and practices that let product teams ship faster with higher confidence—and you’re comfortable rolling up your sleeves in a mid‑maturity, high‑growth environment—we’d love to talk.

Department: CCO – Global Support (Paymode & Nexus Member Services)
Location: India
Shift: Night Shift (US Support Hours)
Reporting To: Head of Paymode Customer Support (US)

Role Overview

We are looking for a Senior Operations Manager to serve as the senior onsite leader for our India‑based Paymode and Nexus customer support teams operating in US‑aligned hours. This role is responsible for ensuring operational excellence, service consistency, high‑quality training, workforce readiness, and strong coordination with cross‑functional partners.

The role works in close partnership with US leadership and India‑based Team Managers (dotted line) to drive disciplined execution, cultural alignment, and a strong on‑floor leadership presence. The ideal candidate brings deep contact center operations expertise, hands‑on leadership, and the ability to create structure, clarity, and consistent delivery across teams.

This role will also own Paymode‑specific AI initiatives, partnering with global AI leadership to drive practical adoption, operational value, and readiness within Paymode customer support.

This role has a real opportunity for increased responsibility as we continue to build out our back-office capabilities.

Key Responsibilities

Operations & On‑Floor Leadership

• Act as the senior onsite operations leader during US support hours
• Maintain strong on‑floor presence to support agents, managers, and real‑time operations
• Ensure consistent execution of operational standards, communication routines, and performance expectations
• Manage and resolve operational escalations in a timely and effective manner

People Leadership & Collaboration

• Partner with Team Managers to reinforce coaching, daily routines, and team engagement
• Support hiring through interview panels for agents, team leads, QA, SMEs, and trainers
• Promote a culture of professionalism, collaboration, accountability, and continuous improvement

Training & Quality Excellence

• Oversee end‑to‑end training programs including onboarding, nesting, continuous learning, and skills verification
• Ensure training content and delivery align with current product, process, and policy standards
• Own the Quality Assurance program including monitoring, calibration, coaching alignment, insights, and reporting
• Use QA insights to drive targeted coaching, knowledge improvements, and performance uplift
• Partner with Paymode SMEs to maintain and evolve training content, including digital and AI‑enabled learning materials
• Long‑term plan to hire a full‑time Trainer reporting to this role; this position owns training strategy, framework, and outcomes until that hire is made

Workforce Management & Capacity Planning

• Own workforce management activities including forecasting, staffing, scheduling, PTO planning, and real‑time queue management
• Partner with leadership on capacity planning and staffing readiness for Paymode and Nexus operations
• Manage and develop WFM resources to build scalable global capabilities
• With one WFM Analyst already productive, this role completes the Paymode WFM practice. Once Paymode WFM is fully mature, the role may partner with global support leaders on WFM strategy across other regions.

AI Enablement (Paymode)

• Be a participating member of global support AI council. Direct contribution to Paymode‑specific AI initiatives in alignment with global AI strategy and governance
• Serve as the primary Paymode operations resource for AI analysis, pilot execution, and program management
• Translate AI capabilities into practical workflows through agent and manager enablement and training
• Partner with agents, managers, and stakeholders to gather feedback, assess impact, and drive continuous improvement
• Support the development of standardized AI best practices and workflows for Paymode support leaders

Cross‑Functional Coordination

• Serve as the primary onsite point of contact for Facilities, IT, Transportation, and People teams
• Ensure site readiness, seating plans, floor setup, tools availability, and infrastructure support
• Drive timely communication, tracking, and closure of operational issues

Engagement & Recognition

• Design and run recognition, gamification, and engagement programs for India‑based teams
• Reinforce transparency around performance, growth opportunities, and development pathways

Required Skills & Qualifications

• Bachelor’s degree in Business, Operations, IT, or related field (MBA preferred)
• 8+ years of contact center operations experience, including 4+ years in senior leadership roles
• Strong experience in Training, Quality Assurance, and Workforce Management
• Proven ability to manage complex operations and cross‑functional escalations
• Experience with tools such as Salesforce, Power BI, LMS, QA, or WFM platforms
• Exposure to AI‑enabled tools, automation, analytics, or operational transformation initiatives preferred
• Excellent communication skills, leadership presence, and stakeholder management abilities
• Ability to work US‑aligned hours with flexibility for critical business needs

Location Details: Gurgaon, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Own lifecycle email campaigns end‑to‑end, setting strategy and acting as a thought partner to define objectives, target audiences, segmentation, and messaging 
• Lead brief development, copywriting, and creative direction, and drive execution across build, QA, launch, and post‑campaign analysis for continuous optimization 
• Build and deploy campaigns in SFMC, including data extensions, dynamic/ personalized content, and basic automations
• Use basic SQL to define, validate, suppress, and measure audiences, ensuring accurate targeting and measurement readiness 
• Partner closely with Product, PMM/GTM, Design, Analytics, and Engineering to translate business goals into effective briefs, launches, performance insights, and an experimentation roadmap 

Your experience should include...

• 6+ years of experience in email/ lifecycle marketing, building campaigns from the ground up using a marketing automation platform (preferably Salesforce Marketing Cloud) for US audiences
• Proven end‑to‑end ownership from concept to launch (brief → copy/creative → build → QA → deploy), with strong project management and stakeholder communication skills 
• Strong copywriting, creative direction, and lifecycle marketing strategy mindset to deliver high‑quality, high‑performing email campaigns 
• Working knowledge of SQL for audience selection and validation (joins, aggregations, suppression, data QA) 
• Analytical and experiment‑minded, with the ability to define success metrics, interpret results (conversion, revenue, retention, CTR, deliverability), and turn insights into clear actions 

You might also have...

• Experience in MessageGears
• Experience in the payment processing or e-commerce industry

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes.

You Will:

• Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics.
• Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment.
• Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift.
• Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes.
• Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites.
• Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams.

You Have:

• 3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role.
• Bachelor's degree or equivalent foundational experience in operational auditing.
• Proficiency in spreadsheet software like Excel or Google Sheets for tracking audit results and basic trend analysis.
• Highly organised with a strong ability to identify subtle discrepancies in moderation decisions and data entries.
• Clear written and verbal communication skills used to document audit findings and provide feedback to vendor teams.
• Ability to troubleshoot routine quality issues and apply policy rubrics to complex user cases independently.
• Capacity to thrive in a fast-paced team setting with the flexibility to adapt to evolving safety policies and global operational needs.

Integration meets Innovation

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.

You will join us at Celigo’s CloudExtend team, whose mission is to supercharge enterprise user productivity. CloudExtend products uniquely meld best-of-breed enterprise systems with ubiquitous consumer applications, with a strong focus on user experience and deep, insightful integration. You will play a significant role in redefining how businesses from Fortune 500s to small boutiques experience and interact with cloud systems such as NetSuite, Salesforce.com, Google, Microsoft 365, Slack, and more.

Who are we looking for? 

This role combines strong technical depth with people accountability. The Senior Staff Software Engineer is responsible for:

• Technical execution and quality of their track
• Predictable sprint and release delivery
• People management for a team of 4–5 engineers
• Cross-team coordination during Scrum of Scrums and ART forums

Skills & Abilities

Technical & Delivery Ownership (70%)

• Own end-to-end delivery through driving sprint planning, backlog breakdown, and execution discipline.
• Ensure predictable sprint velocity and roadmap commitment adherence.
• Align technical design decisions with the Architect and escalate trade-offs when necessary.
• Review and approve technical designs within the track.
• Maintain high code quality standards and enforce review discipline.
• Oversee the quality of backend (.NET) and frontend (Angular) implementations.
• Ensure application-level AWS usage follows best practices (Lambda, ECS, S3, RDS, CloudWatch, CDK).
• Monitor and improve production health metrics for the track.
• Identify delivery risks early and escalate appropriately.
• Participate in complex production issue reviews and ensure preventive measures are implemented.
• Improve testing standards and release readiness across the team.
• Drive the reduction of recurring defects and improve system stability.
• Establish and enforce AI-assisted development practices within the team.
• Ensure AI usage leads to measurable improvements in sprint predictability, test coverage, defect reduction, and delivery cycle time.
• Review how AI tools are being used in coding, debugging, and design workflows to improve engineering efficiency.

People Management & Team Accountability (30%)

• Directly manage 4–5 engineers.
• Conduct performance reviews and provide structured feedback.
• Own promotion recommendations and development planning.
• Coach engineers on technical depth and delivery discipline.
• Ensure clear ownership and accountability within the team.
• Address performance gaps through structured follow-ups.
• Facilitate effective communication within the team and across tracks.
• Represent the team in Scrum of Scrums and ART meetings.

Education and Experience

• 8-10 years of experience in SaaS product development.
• Strong hands-on expertise in:

• • .NET / C#
  • Angular
  • REST APIs
  • Git
• Strong understanding of modular monolith architectures and monorepo structures.
• Experience with AWS services at the application level.
• Experience debugging production systems and analysing logs/metrics.
• Strong understanding of integration-based systems (ERP, SaaS platforms, productivity suites).

Required Leadership Capabilities

• Demonstrated experience leading a small engineering team.
• Strong execution and problem-solving mindset.
• Ability to break down complex roadmap items into executable plans.
• Clear communication across Product, Architecture, QA, and Support.
• Ability to balance technical depth with team accountability.

Celigo is proud to be

• A 2025 Gartner Customers’ Choice for iPaaS. The ONLY vendor to receive this award.
• Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year
• Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. 
• Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

Here you’ll experience

• A flexible, hybrid work culture that values autonomy, collaboration, and trust
• A fast-paced, high-growth environment where innovation and ownership are encouraged at every level
• Continuous learning and upskilling opportunities through internal training, mentorship, and global collaboration
• Exceptional teammates who bring passion, purpose, and creativity to everything they do
• A supportive, inclusive workplace that celebrates diverse ideas and perspectives
• Comprehensive health insurance coverage for employees and dependents
• Generous leave benefits, including paid time off, wellness days, and parental leave
• Recognition programs and career growth opportunities designed to help you thrive
• Modern office spaces that promote connection, collaboration, and fun.

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Location:

Onsite in Ranchi, Jharkhand, India

Job Description:

We are a cutting-edge defense technology firm that is renowned for building next-generation AI systems for national security applications. We seek highly motivated, data annotation/labeling professionals in Ranchi, India to join our team as Data Labeling Specialists for an urgent and high-priority client deliverable involving text, video, and overhead imagery analysis. 

This role is ideal for candidates with strong data labeling who thrive in fast-paced, mission-driven environments. You’ll combine your annotation and analytical expertise to train advanced AI models by labeling and interpreting video, text, and imagery data with exceptional precision and analytical rigor. This is an ideal role for individuals who are extremely detail-oriented, can work independently, are deeply analytical, and excited to contribute to impactful defense-related AI work. 

About the Role

As a Data Labeling Specialist (Contractor) you will play a critical role in annotating and interpreting text, video, and overhead imgaery that fuels our AI systems. You’ll operate within a tightly focused, collaborative team, applying your knowledge to ensure labeling accuracy, consistency, and adherence to quality standards.

This position is perfect for individuals who can proficiently: 

• Identify, analyze, and label objects in overhead imagery, video, and text.
• Proactively communicate with project leadership, provide updates, and raise issues about labeling and data workflows, day after day, week after week, month after month. 
• Cultivate expertise and leadership in the imagery analysis domain and gain basic machine learning knowledge to better understand how labels are utilized by our algorithms. 

Key Responsibilities

• Ensure precision in all labeled datasets — understanding projection systems, coordinate accuracy, and spatial relationships.
• Apply sound logic on ambiguous cases; document reasoning to maintain labeling consistency. 
• Proactively communicate with project leadership and technical teams on progress, challenges, and workflow improvements, including QA. 
• Help refine labeling standards and contribute to process automation or quality improvements where possible.
• Develop deeper expertise in imagery analysis and labeling workflows, and gain basic familiarity with how these labeled data sets train machine learning models.

Qualifications: 

• Able to be onsite at Rhombus Power India facility in Ranchi.
• At least an undergraduate degree; please list your GPA in your CV.  
• Prior experience with HANDS ON Data Labeling experience is required. Imagery analysis, video, and text labeling is highly preferred.
• Strong command over Microsoft Suite and Google tools such as Excel, Word, Sheets, etc. You must be well versed in file management — we want those who are highly organized!
• Proven analytical and logical reasoning skills — able to manage multiple datasets and tasks with precision and consistency.
• Self-starter with a bias for action, strong attention to detail, and ability to maintain accuracy and productivity under tight deadlines.
• The perfect candidate for this role is someone who is adaptable, highly dependable, and can apply logic to multiple different scenarios concurrently. We’re seeking candidates with proven analytical skills, and are excited to solve complex problems.
• This position is a remote role, however, candidates must be able to reliably produce, at a high degree of accuracy, over sustained timelines.
• You must be extremely quality focused, a self-starter with bias for action, and able to work in a fast-paced environment.

Role Summary

The Managed Services Analyst II – Quality role is responsible for driving quality excellence across EMS operations by conducting audits, identifying trends, and enabling continuous improvement. This role requires hands-on experience in quality audits, strong analytical capabilities, and the ability to derive actionable insights that enhance overall team performance and customer experience.
The individual will play a critical role in maintaining quality standards, identifying gaps, and partnering with stakeholders to implement corrective and preventive actions. This role demands a high level of ownership, attention to detail, and the ability to influence teams toward a quality-driven culture by providing effective, structured coaching and quality insights to reporting leaders.

Required Skills

• Strong English communication skills (verbal & written) with the ability to deliver clear and constructive feedback.
• Proven experience in quality audits, RCA (Root Cause Analysis), and quality improvement initiatives
• Strong analytical skills to identify trends, patterns, and improvement areas
• Ability to translate data into actionable insights and recommendations
• Strong understanding of process adherence, SOPs, and compliance frameworks
• Ability to drive continuous improvement initiatives and track their impact close attention to detail
• Strong stakeholder management and ability to collaborate with cross-functional teams

Roles & Responsibilities

• Conduct regular quality audits on cases, projects, and processes to ensure adherence to defined standards
• Identify error trends, process gaps, and recurring issues, and perform detailed root cause analysis.
• Provide actionable insights and recommendations to improve overall team quality and efficiency.
• Drive quality improvement initiatives and track their effectiveness through measurable outcomes.
• Partner with Team Leaders and Managers to implement corrective and preventive actions (CAPA).
• Deliver structured feedback and coaching to analysts to improve performance.
• Create and maintain quality dashboards, reports, and scorecards for leadership visibility.
• Ensure adherence to QA frameworks, KPIs, and compliance standard
• Support in designing and conducting PKTs, refresher sessions, and quality calibrations.
• Proactively identify risks and highlight potential quality concerns before they escalate.
• Collaborate with stakeholders to standardize best practices and reduce process variation
  Contribute to building a continuous improvement and quality-driven culture within the team

Education and Experience

• Tech / B.E. / MCA / BCA preferred.
• 2–5 years of experience, with strong exposure to quality audits and process improvement roles
• Proven track record of driving quality improvements and measurable impact on team performance

General Summary :

This Support Operations position is responsible for excellent customer service to both internal and external customers. This role encompasses support delivery, product education, process education, and career growth and development. This position is a lead position based in the Louisville office that is responsible for customer satisfaction and the development of direct reports. Support Operations seeks a motivated, detail-oriented professional who thrives in a fast paced and ever-changing work environment. This position oversees GHX Customer Support offerings and other products and services that fall under this classification. This position will report to the Manager, Operations Support. The Supervisor of Support Analyst executes various work requests and tasks for career development, corrective action, customer support satisfaction, and special projects as assigned.

This position requires effective time management skills, a passion for excellent customer service, performance excellence, attention to detail, and a high level of integrity and work ethic

Job Description

• Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues.
• Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when appropriate.
• Proactively create projects and process efficiencies to constantly improve scalability, quality, and customer satisfaction.
• Provide clear and actionable instructions to Analysts for daily tasks and project work.
• Demonstrate effective time management of projects and meetings while adhering to deadlines.
• Mentor team members, refine processes, and develop resource materials.
• Mentor direct reports for career development and leadership skills.
• Improve self and team work ethic through continuous coaching and education.
• High level oversight of customer activity and account health to increase adoption of GHX’s recommended practices.
• Critically think to resolve technical problems and work cross-functionally when needed.
• Coordinate launch schedules of assigned product offering base and raise staffing needs to management
• Assist with identification and development of new system enhancements to benefit department offerings.
• Independently identify and execute performance action plans to increase engagement of the customer.
• Create, learn, revise, and communicate established process to all team members including internal management.
• Maintain a high performing team and analyze process for areas of improvement and quality assurance.
• Travel may be required (up to 10%)

Required Skills/Competencies

• Proficiency in Microsoft Office applications, with advanced knowledge of Excel
• Ability to monitor & evaluate performance using KPIs not limited to CSAT, Occupancy, Shrinkage, Attrition, Productivity, Quality etc.
• Bottom Quartile Management, Employee Satisfaction.
• Ability to work with little direction or guidance
• Create outlines of projects and process documentation of GHX Support procedures
• Determined, detail-oriented, and proactive individual
• Strong accountability and integrity
• Strong customer support and management skills
• Clear and effective verbal and written communication
• Salesforce knowledge or a relatable CRM tool (Zendesk)
• Webinar and other live training experience
• Ability to identify and solve internal and customer problems and increase customer efficiency and product value
• Proven ability to identify and solve problems and increase efficiency and product value
• Ability to locate areas of cost-saving enhancements or product improvements for a given product or service
• Ability to participate and provide constructive feedback in developmental meetings with customers and GHX executives

Required Education, Certifications, and Experience

• Bachelor's degree OR a minimum of 2 years of direct experience within the healthcare and/or supply chain industries.
• Overall 4+ years of professional experience.
• Minimum of 2 years of experience in a team-oriented supervisory role or an equivalent leadership capacity.
• Strong organizational and project management skills
• 2+ years of experience in areas such as project management, customer success, training, and/or customer service.
• Proficiency in Microsoft Office Suite, with strong capabilities in Microsoft Excel, Word, and PowerPoint
• Strong organizational skills and demonstrated project management abilities.
• Prior experience within Supply Chain, MedTech – SaaS, Healthcare Revenue Cycle Management (RCM), Procurement, Material Management, or Customer Operations departments history preferred
• Product knowledge of GHX products or relatable supply chain experience preferred

Job Summary:

The Operations Analyst II is responsible for the implementation project delivery that encompasses project delivery, integration, utilization, and product education.  Implementation Operations is a technical team responsible for product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization.  The team seeks a motivated, dependable, and detail-oriented professional who thrives in a fast-paced and evolving work environment. The Operations Analyst II executes various work requests for implementation and customer maintenance, recurring responsibilities, and special projects.  

Duties and Responsibilities

• Lead and coordinate data collection, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue 
• Gather, analyze, and assimilate data into a format for internal users. This will encompass conducting QA efforts to ensure work is being completed accurately and in a timely manner for utmost customer satisfaction.
• Complete work requests and, from time to time, review the work of other Analysts for product configuration, email campaigns, and reporting 
• Demonstrate initiative by taking a proactive approach to seek and provide feedback on people, process improvement, and product. 
• Maintain internal customer satisfaction scores of 95% or greater across all teams supported 
• Solid technical skills with developing knowledge of GHX’s suite of products, beginning with Vendormate Credentialing, which is a provider product line that enables hospitals to manage their vendors’ regulatory compliance and onsite access 
• Behaviour that exhibits the GHX core values of Collaborate, Innovate, Inspire, and Grow 
• Other recurring responsibilities and special projects, as assigned 

Required Qualifications: 

• Bachelor’s degree in technical, business, or management discipline + 3 years relevant experience
• Expert in Microsoft Office, particularly Excel 
• 1+ years of data analysis experience 
• Team-oriented person with intense focus on problem-solving, attention to detail, quality, and customer service 
• Embrace change with positive intent and work collaboratively to improve processes 
• Ability to multitask while completing work requests, projects, and recurring responsibilities 
• Aptitude for manipulating, analyzing, and displaying data  
• Capability to follow established processes and contribute to process improvement 
• Proficiency in planning, prioritizing, and executing tasks  
• Effective written and verbal communication with customers, peers, and management 

Preferred Qualifications: 

• 1+ years of relevant business experience 
• Database experience (MS Access, MS Excel, SQL or related) 
• Basic understanding of computer programming  
• Experience with Salesforce.com, MailChimp, Jasper, and Tableau 

Role - Software Engineer III

GHX’s Intelligent Process Automation (IPA) platform eliminates manual, repetitive work and drive operational excellence. This role will focus on developing automation solutions that digitize business documents received via fax or PDF.

You will work with UiPath’s intelligent document understanding, while ensuring the design and implementation are adaptable to future automation platforms. Automation solutions are deployed in AWS Cloud, so cloud familiarity is key. You’ll collaborate closely with senior engineers, business analysts, and product teams to deliver automation that improves accuracy, reduces errors, and boosts productivity.

Key Responsibilities

Automation Development

• Analyze and understand the business processes to suggest process improvements and suggest IPA solutions around them.
• Build new automated workflows or support existing RPA/IPA workflows 
• Implement document processing pipelines using OCR, classification, and data extraction techniques.
• Develop platform-agnostic solutions that can be migrated to new tools if required.
• Integrate bots with enterprise systems via APIs or other interfaces.
• Follow established coding standards, testing protocols, and deployment guidelines.

Cloud & Infrastructure

• Deploy and maintain automation solutions in AWS environments.
• Utilize AWS services like EC2, S3, Lambda, DynamoDB, SQS/SNS for automation workflows.
• Monitor bot execution, troubleshoot failures, and optimize performance.

Collaboration

• Work with business analysts, solution architect and support engineers to understand requirements/automation failures and translate them into automation designs.
• Collaborate with QA teams to validate workflows before deployment.
• Participate in Agile ceremonies and provide input on estimation and planning.

Continuous Improvement

• Identify opportunities to enhance process efficiency and reduce errors.
• Contribute to reusable components, libraries, and best practices for the IPA team.
• Stay updated on new automation technologies and cloud capabilities.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5-7 years of software development or automation experience, with at least 4 years in UiPath or similar Automation tools
• Experience in document processing and intelligent data extraction workflows.
• Familiarity with AWS services for application hosting and automation deployment.
• Experience with API integrations and scripting/programming in Python, C#, or JavaScript.

Preferred Qualifications

• UiPath Advanced Developer certification (or equivalent in other platforms).
• Experience with OCR/IDP tools like ABBYY, UiPath Document Understanding, or AWS Textract.
• Experience with UiPath’s AICenter and Orchestrator
• Familiarity with version control (Git) and CI/CD practices.
• Familiarity with OpenSearch and ability to create dashboards
• Exposure to Agile/Scrum environments.

Soft Skills

• Proactive problem solver with a strong ownership mindset.
• Comfortable working in fast-paced, evolving technology environments.
• Strong Communication, Presentation and Collaboration skills.
• Attention to detail and a commitment to delivering quality solutions.

Location: Hyderabad
Job Type: Full-time
Experience: 5-7 years (with at least 4 years in any RPA platform)

Senior DevSecOps Engineer

Position Summary

The Senior DevSecOps Engineer will be embedded within product engineering teams to implement and maintain secure, automated, and reliable delivery pipelines while following standards, frameworks, and guardrails set by the DevSecOps Center of Excellence (CoE).

This is a hands-on role that reports to the Manager of DevSecOps and works directly with developers, SREs, and product managers to enable faster, safer deployments, cost-efficient infrastructure, and adherence to enterprise security policies. The engineer will collaborate closely with Principal and Senior Staff DevSecOps engineers for technical guidance and mentoring while operating within the centralized DevSecOps leadership framework.

Key Responsibilities

Product Line DevSecOps Execution

· Build and maintain CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, ArgoCD) for the assigned product line.

· Integrate security testing (SAST, SCA, DAST, container scanning) into build and deployment workflows.

· Apply CoE standards, templates, and automation frameworks consistently within product environments.

· Troubleshoot and resolve DevSecOps issues, escalating complex challenges to Staff/Principal engineers.

Infrastructure & Automation

· Implement Infrastructure-as-Code (Terraform, CloudFormation) for product infrastructure.

· Adopt GitOps practices for repeatable and auditable infra provisioning.

· Ensure infrastructure deployments comply with security guardrails, tagging, and cost controls.

Observability, Security & Compliance

· Collaborate with SREs to enable monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Ensure pipelines and infrastructure comply with HIPAA, SOC2, and internal security standards.

· Embed IAM, KMS, GuardDuty, Security Hub into workflows for cloud security posture.

FinOps & Cost Awareness

· Implement CoE-defined cost governance practices in product pipelines.

· Ensure workloads are tagged, right-sized, and cost-efficient.

· Provide cost visibility to product teams and support FinOps reviews.

Collaboration & Continuous Improvement

· Work closely with developers, QA, SRE, and product managers to support secure and efficient delivery.

· Participate in CoE knowledge-sharing sessions, playbooks, and Communities of Practice.

· Contribute feedback from product teams back into the CoE to improve standards and frameworks.

· Continuously learn from Staff and Principal engineers and apply best practices within the product line.

Qualifications & Experience Required

· 8+ years in DevOps, Cloud, or Security Engineering.

· Strong hands-on experience with CI/CD pipeline tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD).

· Proficiency in AWS services (EKS, ECS, EC2, S3, IAM, Security Hub, GuardDuty).

· Hands-on with containers & Kubernetes (Docker, EKS).

· Experience with Infrastructure-as-Code (Terraform, Pulumi, CloudFormation).

· Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Programming/scripting in Python, Go, or shell scripting.

· Strong collaboration skills in cross-functional product teams.

Preferred

· Experience in SaaS or healthcare software environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL).

· Familiarity with compliance frameworks (HIPAA, SOC2, ISO 27001).

· Certifications: AWS Security Specialty, CKA/CKAD, FinOps Certified Practitioner

Role - Quality Assurance Engineer I

Overview:

We are seeking a skilled JavaScript Automation Tester to join our dynamic team. As a JavaScript Automation Tester, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with developers, quality assurance engineers, and product managers to identify test requirements and automate test cases using JavaScript-based testing frameworks. This role offers an exciting opportunity to contribute to the development of cutting-edge software solutions while leveraging your expertise in JavaScript and automation testing.

Responsibilities:

• Develop and maintain automated test scripts using JavaScript-based testing frameworks such as Cypress, or Protractor.
• Collaborate with cross-functional teams to analyze software requirements and identify test scenarios.
• Design, implement, and execute automated test suites to validate the functionality, performance, and scalability of web applications.
• Conduct regression testing to ensure the stability of software releases and identify any potential issues or bugs.
• Basic understanding of continuous integration and continuous deployment (CI/CD) pipelines to automate the testing process.
• Identify and report defects using issue tracking systems and work closely with development teams to resolve them.
• Participate in code reviews and provide feedback on testability and maintainability of code.
• Stay updated on industry best practices, emerging technologies, and trends in automation testing.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience 1-2 Years in automated testing using JavaScript and relevant testing frameworks (e.g., Selenium, Cypress, Protractor).
• Proficiency in JavaScript programming and web technologies such as HTML, CSS, and DOM manipulation.
• Strong understanding of software testing principles, methodologies, and techniques.
• Experience with version control systems such as Git.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities.
• Strong communication skills with the ability to clearly articulate technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with Agile/Scrum development methodologies.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with performance testing tools and techniques.