Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.

Essential Responsibilities

• Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.

• Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.

• Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.

• Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.

• Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.

Experience

Required Experience

• 2-4 years of professional QA/Software Testing experience.

• Solid understanding of QA processes and methodologies within the software development lifecycle.

• Proven experience in Test Automation of Java, C#, and JavaScript applications.

• Hands-on proficiency with automation testing frameworks such as Selenium and BDD.

• Experience in using Agile development and testing methodologies.

• Demonstrated experience with API and Performance testing.

Nice to Have

• Experience with TestRail or similar testing management tools.

• Experience testing Android applications.

• Familiarity with IoT or transportation-related technology.

Traits of a Successful Candidate

• Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.

• Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.

• Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.

• Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.

• Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).

Benefits & Legal

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday Senior Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Senior Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Hands-on Test Management: Hands on test management where you will be involved in all areas of testing, providing hands on skills and support to the team.
• Test Planning: Prepare and/or review the Test documentation e.g. test plans, test cases or scripts, test results and other related items, to ensure they are correct and fit for purpose.
• Test Data: Create and maintain comprehensive test data for Workday Financials, PSA functional areas including integration to external systems, Workday Prism Analytics.
• Test Execution: Perform the execution of test cases, including functional, integration, user acceptance, performance and regression testing, to ensure the ERP system meets all requirements.
• Test Automation: Experience with automation tools, and where they can be best utilised during the SDLC.
• Test Management Tooling: Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Defect/Ticket Management: Identify, document, and track defects, working closely with development teams to ensure timely resolution.
• UAT Support: Providing technical, process & system support for the execution of test scripts by business users.
• Quality Assurance: Ensure that all testing activities adhere to established quality standards and best practices.
• Risk Management: Identify potential risks and issues related to testing and develop mitigation strategies to address them.
• Continuous Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.

What you'll need:

• Strong experience in Workday Financials (FINS), PSA, and Integrations
• Deep understanding of:
  • Workday Business Process Framework
  • Workday Security Model
  • Integration tools (EIB, Studio, Web Services)
• Proven experience in Workday release testing (R1/R2 cycles)
• Expertise in test management tools (Jira, Zephyr)
• Experience with test automation tools/frameworks
• Strong analytical, problem-solving, and risk assessment skills
• Excellent stakeholder communication and reporting skills
• Ability to work independently in a fast-paced global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday HCM and Integrations Test Lead to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (HCM & Integrations).
• Performing risk assessments and producing Test documentation e.g., test approaches, test plans, test cases, test scripts, and other related items.
• Preparing and executing Testing for Project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
• Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
• Developing, executing & maintaining manual scripts in the existing tool.
• Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the Sign off each phase.
• Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
• Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
• Accountable for maintaining up to date testing documentation.
• Safeguard global standards and principles against competing requests and priorities.
• Working with 3^rd party teams to ensure testing is delivered correctly and on time.
• Setting up Jira/Zephyr for project & BAU testing activities.
• Able to communicate complex issues in a digestible form (to both business & technical teams).

What you'll need:

• Experience of Workday HCM functional areas including integration to external systems (including payroll integration, Workday Prism Analytics, Reporting & Security testing) is mandatory.
• Experience of data validation across Workday modules working with different Op Co's.
• Experience of Testing throughout the full SDLC (management & execution).
• Ability to clearly report status and highlight risks.
• Working knowledge of test management tools (Jira, Zephyr is preferred).
• Excellent technical understanding of SAAS ERP platforms and processes.
• Development and maintenance of test automation tools.
• Manage multiple streams of work simultaneously and prioritize effectively.
• Working alongside outsourced resources and teams across different regions.
• Delivery focused, with high energy and drive.
• Strong risk awareness skills and management of risk
• Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
• Credibility, professionalism, and strong personal integrity.
• Ability to mentor new team members from wide and varied backgrounds.
• This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP

We are looking for a Workday Financials and PSA Test Lead to join the Workday Services Team providing

full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday Test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, managing test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (Financials & PSA).
• Performing risk assessments and producing Test documentation e.g. test approaches, test plans, test cases, test scripts, and other related items.
• Preparing and executing testing for project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy.
• Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner.
• Developing, executing & maintaining manual scripts in the existing tool.
• Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the sign off each phase.
• Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU.
• Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality.
• Accountable for maintaining up to date testing documentation.
• Safeguard global standards and principles against competing requests and priorities.
• Working with 3^rd party teams to ensure testing is delivered correctly and on time.
• Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Able to communicate complex issues in a digestible form (to both business & technical teams).

What you'll need:

• Experience of Workday Financials and PSA functional areas (Financial Accounting, Customer Accounts, Business Assets, Expenses, Banking and Settlement, Supplier Accounts, Procurement, Projects and Financial Reporting), including integration exposure on legacy and third-party systems is mandatory.
• Experience of data validation across Workday modules working with different Op Co's.
• Experience of testing throughout the full SDLC (Management & Execution).
• Ability to clearly report status and highlight risks.
• Working knowledge of test management tools (Jira, Zephyr is preferred).
• Excellent technical understanding of SAAS ERP platforms and processes.
• Development and maintenance of test automation tools.
• Manage multiple streams of work simultaneously and prioritize effectively.
• Working alongside outsourced resources and teams.
• Delivery focused, with high energy and drive.
• Strong risk awareness skills and management of risk.
• Creative solutioning and strong problem-solving skills with agility for fast and simple solutions.
• Credibility, professionalism, and strong personal integrity.
• Ability to mentor new team members from wide and varied backgrounds.
• This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday Release Analyst to join the Workday Services Team providing the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Tenant and Release Lead.

You will be responsible for release coordination and tenant management activities, ensuring all Workday environments are up to date, correctly configured, and capable of supporting change, testing, integrations, and production operations.

What you'll be doing:

• Manage Workday tenants to ensure availability and stability for support, testing, and project activities.
• Coordinate Workday releases and updates across tenants, including production deployments, in line with agreed release calendars.
• Plan and coordinate tenant refresh activities, including impact assessment, scheduling, and post-refresh validation.
• Own and maintain release and tenant-related tickets in Jira, ensuring accuracy, traceability, and timely progression.
• Coordinate with QA, functional, integration, and security teams to ensure release readiness and acceptance criteria are met.
• Support release governance activities, including CAB inputs, risk tracking, and dependency management.
• Communicate system downtime, releases, patching, and maintenance windows to stakeholders.
• Ensure adherence to global Workday standards, processes, and governance controls.
• Actively contribute to continuous improvement of release, tenant, and deployment processes.

What you'll need:

• Experience in release management, tenant management, or application support within Workday Platform.
• Experience using Jira, ServiceNow or similar ticketing and test management tools.
• Understanding of how ERP systems operate in large, global organisations.
• Good technical understanding of SaaS platforms, integrations (APIs, EIB, Web Services), and data flows.
• Excellent organisational skills with the ability to manage multiple releases, priorities, and stakeholders simultaneously.
• Effective communication skills with the ability to work with multiple teams (QA, Functional, Integration, Security) and manage cross-team dependencies effectively.
• Understanding of Workday feature release and ability to assess potential impacts across tenants, integrations and Security.
• Experience supporting release governance, CAB processes, and deployment readiness activities is highly desirable.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Automation Test Engineer

Location: Chennai

Years of Exp: 3.1-5 years

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Automation Test Engineer

Location: Chennai

Years of Exp: 3.1-5 years

Who we are
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.
HQ: Washington, DC
>$1B Valuation; >$500M of Capital raised since inception

Job Description – Team Lead
Position Summary:
The Custom Data Integration (CDI) team is the operational backbone that enables Arcadia to ingest and standardize utility data beyond the limits of its core product and automation layer. The team handles non-standard customer needs including integrations with sustainability platforms (e.g., Envizi, ESPM, NZC), custom data deliveries and reports, and processing of indirect, non-standard, landlord, and edge-case bill formats through specialized internal workflows.
As the CDI Lead, you own the Chennai CDI pod end-to-end — throughput, quality, team capability, and operational alignment with India- and US-based Product, Engineering, Customer Success, Project Manager and Data Engineering teams. You are accountable for converting highly unstructured and non-standard requirements into standardized, audit-ready outputs that support customer sustainability reporting, billing audit workflows, and compliance needs.
This is a working-leadership role, not pure people management. You will personally own the most complex projects end-to-end, while DAs and SDAs run simpler projects under your coaching and review. You will design SOPs, onboarding workflows, QA frameworks, and delivery standards across both one-time and recurring engagements — and continuously identify automation opportunities to reduce manual dependency.

Key Responsibilities
Operational Ownership
Own CDI throughput, quality, and TAT adherence across standard and custom workflows, if applicable.
Manage intake queues, balanced workload allocation, and capacity planning across DAs and SDAs based on complexity and priority.
Ensure timely delivery of CDI projects, from new customer onboarding to recurring custom workflows
Run structured operational cadences; proactively manage risks and escalations.
Data Quality & Process Governance
Define and enforce QA standards across all utility data processing workflows.
Build SOPs, exception-handling frameworks, and decision trees for complex and ambiguous scenarios.
Ensure all manual interventions are traceable, auditable, and consistent across team members.
Drive root-cause analysis and partner with R&D and/or RevOps on systemic fixes.

Team Leadership & Development
Lead hiring, onboarding, coaching, performance management, and capability building for DAs and SDAs.
Build team capability to independently handle complex and non-standard customer requirements.
Establish structured skill progression paths (DA → SDA → Lead) to support long-term team stability and retention.
Conduct structured 1:1s and performance reviews aligned to organizational cycles.
Cross-Functional Collaboration
Act as the single point of ownership for CDI delivery across India and US stakeholders.
Partner with India/US counterparts and different stakeholders on customer escalations, onboarding handoffs, and edge-case triage.
Translate operational complexity into structured feedback for Product and Engineering to reduce manual dependency over time.
Maintain written-first communication across Slack, Jira, and Confluence.
Automation & Scale
Identify repetitive manual workflows suitable for automation or standardization.
Build lightweight automations within the team (Python, SQL, scripting) for small-volume work that doesn't warrant an Engineering build.
Collaborate with Engineering/Product to prioritize larger automation initiatives based on operational impact and customer value.
Reporting & Metrics 
Own operational dashboards covering throughput, TAT, error rates, rework %, and exception trends.
Provide weekly and monthly performance updates to leadership.
Forecast capacity needs against customer demand and complexity mix.

Required Experience & Skills 
Experience
5+ years in data operations, solutioning, data integration, or data quality roles, including 2+ years leading a team of 5 or more.
Experience in SaaS, data platforms, or operations-heavy environments with direct customer impact.
Demonstrated exposure to offshore–onshore collaboration with US stakeholders.
Technical & Domain Skills
Strong SQL for analysis, validation, and debugging.
Working Python — able to write scripts that automate repetitive work, parse files, and transform data. Engineering-grade depth not required.
Advanced Excel/Google Sheets for operational analysis.
Experience with Jira, Confluence, and structured operational workflows.
Understanding of document-heavy workflows (PDF/OCR extraction, parsing, structured transformation).
Exposure to utility, energy, billing, or similar unstructured data domains is highly desirable.
Operational & Leadership Strengths
Proven ownership of SLAs across complex, variable workflows.
Strong systems thinking — able to convert operational chaos into structured, repeatable processes.
Excellent written communication for cross-time-zone execution.
Calm, structured decision-making under escalation.

Nice to Have
Experience in sustainability, ESG, or clean energy domains.
Hands-on integration experience with platforms such as Envizi, ESPM, NZC, etc.
Familiarity with utility billing constructs (statement data, tariffs, demand charges, interval data).
Experience scaling operations teams from early-stage to mid-size structures.

Benefits:
Competitive compensation based on market standards.
We are working on a hybrid model with remote first policy
Apart from Fixed Base Salary potential candidates are eligible for following benefits
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose.
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance.
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive culture that values diversity, empathy, teamwork, trust, and efficiency

Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

Required Qualifications

Education:

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
• Knowledge of Appian is desirable.

Experience:

• 15+ years of experience in software engineering.
• Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
• AI/ML adoption.
• Proven experience leading development teams.
• Strong knowledge of enterprise application architecture.
• Leading engineering teams and managers.

Technical Skills:

• Deep Understanding software engineering, Algorithms and Data Structures
• Experience in AI Adoptability and usage and ML is highly desirable
• Proficiency in any programming Language (Java, C++, Python, other programming languages)
• Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
• Familiarity with GPU computing and hybrid CPU/GPU architectures.
• Strong grasp of software development best practices, CI/CD, and DevOps principles.

Why we're hiring:

The Head of Threat Intelligence & Knowledge Sharing is a newly created role, responsible for establishing, leading, and maturing a comprehensive cyber threat intelligence (CTI) capability that supports detection engineering, incident response, threat hunting, vulnerability management, and executive decision-making. Additionally, this role owns the Operational Security knowledge management function, ensuring all processes, insights, and lessons learned are captured, validated, structured, and shared in alignment with ITIL knowledge management standards.

What you'll be doing:

Threat Intelligence Strategy & Leadership

• Lead the Cyber Threat Intelligence (CTI) function across operational, tactical, and strategic domains.
• Define the intelligence lifecycle, collection strategy, and analytical standards.
• Own the production of intelligence reports, threat landscape assessments, and adversary TTP analysis.
• Maintain a centralised repository of indicators of compromise (IOCs), threat artefacts, and contextual insights.
• Ensure intelligence outputs directly support SOC, Incident Response, Detection Engineering, and Threat Hunting.

Integration & Operational Enablement

• Embed threat intelligence into detection engineering, SIEM/EDR rule development, and automation workflows.
• Support incident investigations with tailored intelligence and enrichment.
• Enable proactive threat hunting by providing context on adversary behaviour and emerging trends.
• Collaborate with vulnerability management teams to prioritise exposures based on threat context.

Intelligence Sharing & External Collaboration

• Develop and manage intelligence-sharing partnerships with vendors, ISACs, MSSPs, and OpCos.
• Ensure consistent, secure dissemination of intelligence to internal stakeholders.
• Represent Operational Security in external intelligence forums, working groups, and industry collaborations.

Knowledge Sharing (ITIL-Aligned)

• Own the Operational Security Knowledge Management Framework in line with ITIL standards.
• Define and maintain the lifecycle for knowledge artefacts: creation, validation, approval, publishing, review.
• Ensure all SOPs, playbooks, lessons learned, incident reports, and intelligence summaries are structured, version-controlled, and searchable.
• Promote visibility, collaboration, and continual improvement across Operational Security.
• Ensure knowledge assets support consistent service delivery and reduce reliance on tacit knowledge.

Team Leadership & Capability Development

• Lead and mentor Threat Intelligence Analysts and Knowledge Managers.
• Define capability roadmaps, learning plans, and certification pathways.
• Ensure consistent analytical quality across intelligence outputs.
• Foster a culture of continuous learning, curiosity, and intelligence-led operational improvement.

Governance, Quality Assurance & Reporting

• Ensure CTI and knowledge-sharing activities comply with governance, privacy, and audit standards.
• Oversee risk rating methodologies and structured threat assessments.
• Deliver executive-level intelligence reporting for leadership and governance bodies.
• Maintain audit-ready knowledge and intelligence artefacts with strong version control.

What you'll need:

Threat Intelligence Expertise

• Extensive experience leading cyber threat intelligence programs.
• Strong understanding of adversary TTPs, malware behaviour, and global threat landscape trends.
• Hands-on experience with CTI tooling, OSINT sources, enrichment platforms, and data correlation.
• Ability to produce operational, tactical, and strategic intelligence tailored to multiple audiences.

Knowledge Management & ITIL

• Strong understanding of ITIL 4 knowledge management practices and the Service Value System (SVS).
• Experience designing and maintaining enterprise knowledge frameworks.
• Ability to govern structured repositories, taxonomies, and lifecycle-managed content.

Leadership & Collaboration

• Experience leading multidisciplinary intelligence or security teams.
• Ability to influence stakeholders and communicate complex intelligence clearly.
• Strong interpersonal skills for cross-functional engagement and external partnerships.

Certifications (Preferred)

• SANS GCTI, GREM, GCIA, GOSI.
• ITIL 4 Foundation or higher.
• Relevant intelligence tradecraft certifications (e.g., CREST).
• Security qualifications such as CISSP, GIAC, or equivalent (advantageous).

Key Attributes

• Analytical thinker with strong investigative instincts.
• Excellent written communication and reporting skills.
• Structured, organised, and documentation-driven.
• Collaborative leader who promotes visibility and shared understanding.
• Strong ethical judgement and discretion in handling sensitive intelligence

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Why we're hiring:

The Automation Engineer is responsible for designing, developing, and maintaining security automation solutions that enhance detection, response, workflow efficiency, and operational consistency across Operational Security. Working under the Automation Lead, this role builds high-quality SOAR playbooks, integrations, scripts, AI-assisted workflows, and orchestration pipelines to reduce manual workloads and support the Autonomic Security Operations (ASO) model.

What you'll be doing:

Core Responsibilities

Automation Engineering & Development

• Develop SOAR playbooks, workflows, and automations for alert triage, enrichment, containment, and remediation.
• Build scalable, reusable automation components, scripts, and integrations.
• Implement high-quality scripting using Python, PowerShell, and REST APIs.
• Ensure appropriate version control, QA, testing, and documentation of automation artefacts.
• Maintain reliability of automations by monitoring performance, exceptions, and system behaviour.

Platform Integration & Tooling Engineering

• Integrate SOAR with SIEM, EDR, TIP, cloud-native security tools, and case management systems.
• Engineer automation pipelines to support Microsoft and Google security ecosystems.
• Develop API integrations, webhooks, and event-driven automation triggers.
• Support data transformation, enrichment, and telemetry orchestration requirements.

AI / ML Automation Enablement

• Contribute to embedding AI/ML-driven enrichment and correlation logic into automated workflows.
• Support operationalisation of ML models for anomaly detection and decision support.
• Collaborate with data and detection teams to refine and enhance AI-enabled automation.

Workflow Engineering & Process Automation

• Translate SOPs, response runbooks, and detection workflows into automated processes.
• Identify automation opportunities to eliminate manual tasks across SecOps functions.
• Ensure automated processes remain consistent, auditable, and compliant with Operational Security standards.

Operational Collaboration & Support

• Work with Detection Engineering, Incident Response, Threat Hunting, and Threat Intelligence teams to automate use cases.
• Participate in post-incident reviews and embed improvements into automation workflows.
• Assist with tool evaluations, optimisation initiatives, and integration efforts led by the Automation Lead.

Continuous Improvement

• Contribute to a backlog of automation enhancements and new capabilities.
• Optimise accuracy, resilience, and efficiency across automation workflows.
• Ensure alignment with GCAT SOC10x principles, including 10X Technology, Process, Speed, and Visibility.

What you'll need:

Technical Expertise

• Experience with SOAR platforms such as Cortex XSOAR, Splunk SOAR, or Chronicle SOAR.
• Proficiency in Python and/or PowerShell for automation development.
• Strong understanding of REST APIs, JSON, and event-driven automation.
• Experience integrating SIEM, EDR, TIP, and cloud-native security tools.

Process & Operational Knowledge

• Understanding of workflows across SOC, Incident Response, Threat Hunting, and Detection Engineering.
• Ability to convert operational requirements and SOPs into engineered automation.
• Familiarity with playbooks, runbooks, and security process governance.

Collaboration & Delivery

• Strong communication and documentation skills.
• Ability to work in an engineering-led, automation-first culture.
• Experience working with cross-functional technical teams in security operations.

Certifications (Preferred)

• SOAR platform certifications.
• GIAC (GMON, GCTI, GCIH, GCDA).
• Python or scripting certifications.
• Azure or GCP cloud certifications.

Key Attributes

• Engineering-first mindset with strong attention to detail.
• Problem-solving orientation with a focus on automation and efficiency.
• Structured, methodical, and reliable approach to delivery.
• Commitment to operational excellence and continuous improvement.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

COMPANY OVERVIEW

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE TEAM & ROLE

Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.

Within Corporate Operations, the Finance Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with system analysts, administrators, project managers, data architects, and developers to deliver robust, scalable business solutions.

The Sr. Business Systems Analyst – Technical is a key technical expert responsible for supporting system integrations and development across G&A business systems. This role functions as both a Business Systems Developer specializing in Finance platforms such as NetSuite and a cross-functional integration specialist, ensuring seamless data flow, automation, and scalability.

You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.

YOUR MISSION

As a member of the IT organization supporting G&A functions, the Sr. Business Systems Analyst - Technical collaborates with Finance, HR, and Legal teams to integrate and enhance business systems, driving efficiency, automation, and reliability in alignment with strategic goals

YOUR OPPORTUNITY

As the Sr. Business Systems Analyst - Technical, you will play a vital role in the development and integration of Finance, HR, and Legal systems. Combining your expertise as a core ERP developer and integration specialist, you’ll ensure seamless data flow, scalable automation, and system reliability. You’ll work closely with functional BSAs and development teams to prioritize initiatives, refine user stories, and deliver enhancements through agile sprints, while supporting testing and deployment activities. 

Key responsibilities include:

• Lead integration support across core Finance, HR, and Legal business systems, ensuring data consistency and process efficiency.
• Act as a NetSuite Developer, building and maintaining scripts, workflows, and integrations using SuiteScript, RESTlets, SFTP, and API-based connections.
• Develop and maintain custom solutions across platforms such as NetSuite, Coupa, and other enterprise applications to meet evolving business requirements.
• Collaborate with functional BSAs and business stakeholders to design, test, and deploy enhancements that align with operational goals and best practices.
• Support cross-platform data flows, troubleshoot integration issues, and implement scalable solutions to maintain system reliability.
• Ensure documentation, configuration standards, and SOPs are up to date and compliant with internal controls.
• Partner with IT, Security, and cross-functional teams to ensure secure, efficient, and sustainable integrations across systems.
  
  

OUR TECH STACK: SFTP, REST API, OAuth 2.0, SQL, JavaScript, NetSuite SuiteScript, Coupa, and Navan

WHAT YOU’LL ACCOMPLISH

• Deliver Seamless System Integrations: Ensure Finance, HR, and Legal applications communicate effectively by implementing secure, stable, and automated data connections across NetSuite, Coupa, and other platforms.
• Enhance Core Financial Workflows: Improve efficiency in processes such as Treasury Accounting, Procurement, and Month-End Close through scalable integration and system enhancements.
• Advance Automation & Data Reliability: Develop solutions that strengthen data accuracy, eliminate manual work, and increase system reliability across end-to-end business workflows.
• Drive Continuous Improvement: Partner with functional BSAs and cross-functional teams to identify optimization opportunities, refine user stories, and deliver impactful enhancements through agile sprints.
• Promote Secure & Compliant Operations: Collaborate with IT and Security teams to uphold data protection, access controls, and audit compliance across integrations and financial systems.
• Establish Sustainable System Practices: Maintain clear documentation, SOPs, and configuration standards to ensure long-term scalability and consistent operational excellence.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience).
• 5+ years of experience in NetSuite development and administration, including SuiteScript (1.0/2.x), SuiteFlow, and SuiteTalk.
• 8+ years of experience and Proficiency in system integrations, including SFTP, API, REST, and web services.
• Strong problem-solving, communication, and collaboration skills; able to work across technical and functional teams.
• Strong understanding of Finance processes including General Ledger, P2P, Q2C, and Reporting with the ability to translate functional needs into technical solutions.
• Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
• Experience with Coupa, Workday, Navan, or other connected systems is a plus
• Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, and retirement programs
• Medical insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

*Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

  Required Qualifications

  Education:

  • A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
  • Knowledge of Appian is desirable.

  Experience:

  • 15+ years of experience in software engineering.
  • Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
  • AI/ML adoption.
  • Proven experience leading development teams.
  • Strong knowledge of enterprise application architecture.
  • Leading engineering teams and managers.

  Technical Skills:

  • Deep Understanding software engineering, Algorithms and Data Structures
  • Experience in AI Adoptability and usage and ML is highly desirable
  • Proficiency in any programming Language (Java, C++, Python, other programming languages)
  • Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
  • Familiarity with GPU computing and hybrid CPU/GPU architectures.
  • Strong grasp of software development best practices, CI/CD, and DevOps principles.

HRIS & ATS Specialist

Location: Chennai, India
Team: CIO 

Overview

Appian is looking for a HRIS & ATS Specialist to support the systems that enable our global Talent Acquisition team. This role will sit within the CIO organization and work closely with Talent Acquisition Operations to manage all recruiting systems. 

The ideal candidate will have hands-on experience with Greenhouse (ATS) and Workday (ERP) and a strong understanding of recruiting systems & data flows.

What You’ll Do

• Serve as a key administrator and operational partner for Greenhouse (ATS)

• Partner with the Workday configuration team to ensure any changes to Greenhouse or new releases from Workday flow all the way through the system. 

• Support recruiting workflows, system configuration, and process improvements within Greenhouse

• Support the intake of new Greenhouse releases including UAT and QA. 

• Maintain data accuracy across recruiting systems

• Support integration and data flow between Greenhouse and Workday

• Troubleshoot system issues and support recruiters with operational requests

• Identify opportunities to improve recruiting processes 

• Help document recruiting processes

Requirements 

• 3+ years of experience in HR Systems, specifically TA systems.

• 1 + years of experience working with Greenhouse (ATS)

• Experience supporting recruiting workflows, reporting, and operational processes

• Experience working Workday or other enterprise scale Cloud based HCM.

• Strong data and analytical skills

• Ability to work cross-functionally with recruiting and technology teams

Preferred 

• Experience supporting Greenhouse administration or system configuration 

• Experience in fast-paced technology or high-growth environments

• Experience in a global, US based company

Team

The Devops Engineer would be an active member within the Voice Application Services team, responsible for providing automation and test support for the SW releases of Five9.

Key Responsibilities

• Design, implement, and maintain infrastructure as code using tools like Ansible and Terraform
• Build and manage scalable cloud infrastructure on AWS and GCP
• Develop and maintain CI/CD pipelines using platforms such as GitLab CI/CD, or similar
• Automate deployment, monitoring, and operational workflows across distributed systems
• Collaborate with Development, QA, and Operations teams to ensure seamless delivery and high system reliability
• Monitor system performance, troubleshoot issues, and implement solutions to improve availability and scalability
• Develop and maintain reusable automation modules and frameworks
• Identify inefficiencies in existing processes and drive improvements in automation and operational workflows
• Work with REST APIs and integrate services across systems and platforms
• Leverage AI-assisted coding tools such as Claude Code or GitHub Copilot to improve productivity and code quality
• Support and manage voice infrastructure components, including protocols such as SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol)

Qualifications & Skills

• 3+ years of experience in DevOps, SRE, or infrastructure engineering roles (preferably in telecom, SaaS, or service provider environments)
• Hands-on experience with Ansible and Terraform, including writing and maintaining reusable modules
• Strong experience with cloud platforms such as AWS and GCP
• Proficiency in Unix/Linux systems, including CLI-based administration and shell scripting
• Solid understanding of CI/CD pipelines (GitLab, or similar)
• Demonstrated understanding of AI-assisted development tools (e.g., Claude Code, GitHub Copilot)
• Familiarity with voice technologies and protocols such as SIP and RTP
• Strong troubleshooting, debugging, and problem-solving skills
• Excellent written and verbal communication skills in English
• Ability to work effectively in distributed, cross-functional teams

Job Description

We are looking for a Senior QA Engineer / SDET to drive quality across our AI-native backend services and platform systems. You will own test automation strategy, release quality gates, and quality engineering practices — working closely with backend engineers (Java + Python), product managers, and platform architects. This role focuses heavily on validating hexagonal architecture adapters, Kafka event pipelines, multi-database correctness, and AI scoring model outputs.

Key Responsibilities

• Design, build, and scale automated test frameworks for Java microservices built on hexagonal architecture — with distinct test strategies for the domain core, adapter layers (MongoDB, PostgreSQL, Cosmos DB, Kafka, Elasticsearch, Redis/Aerospike), and external integrations.

• Develop and maintain comprehensive test suites: functional, integration (Testcontainers), regression, contract, and end-to-end across all adapter implementations.

• Validate Kafka event pipelines: consumer behavior, event ordering, idempotency, poison pill handling, and dead-letter queue processing. 

• Validate MongoDB document integrity, PostgreSQL relational consistency, Cosmos DB partition correctness, and Elasticsearch index accuracy across service boundaries.

• Design and execute golden dataset test scenarios — seeding realistic dealer and customer data to validate scoring accuracy, suppression correctness, and attribution logic.

• Validate Python-based AI/ML service outputs: scoring model results, recommendation correctness, and LLM response safety gates. 

• Collaborate closely with backend engineers and architects to embed quality early in hexagonal domain design and adapter implementation.

• Drive testability improvements by influencing API design, logging, observability, and error handling.

• Own release quality and go/no-go decisions by defining and tracking quality gates in CI/CD pipelines.

• Define and monitor quality metrics: test coverage, defect leakage, flakiness, MTTR, and automation ROI. 

• Lead root cause analysis for production issues and drive preventive measures.

• Mentor junior QA/SDET engineers and set best practices across teams.

Skills & Experience

• 6+ years of hands-on experience in QA Engineering, Test Automation, or SDET roles.

• Strong test automation expertise using modern Java-based frameworks; working knowledge of Python test frameworks (pytest) is a strong plus.

• Deep experience testing distributed microservices, REST APIs, and Kafka-based architectures.

• Experience with Testcontainers for integration testing across MongoDB, PostgreSQL, Kafka, and Elasticsearch locally.

• Strong understanding of Kafka testing: consumer behavior, event ordering guarantees, and idempotency validation.

• Experience with MongoDB and PostgreSQL testing patterns: data integrity, schema migration validation, multi-tenant isolation verification.

• Familiarity with Elasticsearch test strategies: index correctness, relevance, and query result validation.

• Experience with CI/CD pipeline integration (GitHub Actions, Jenkins, or equivalent).

• Familiarity with containerized environments (Docker, Kubernetes).

• Excellent problem-solving, communication, and collaboration skills.

Preferred Skills

• Experience validating AI/ML model outputs and scoring pipeline correctness.

• Exposure to contract testing (Pact or similar) and service virtualization for hexagonal adapter boundaries.

• Experience with performance, load, and chaos testing (JMeter, Gatling, k6) against Elasticsearch and Kafka.

• Background in DevOps or Site Reliability Engineering practices.

Perks & Benefits

• Competitive compensation and generous stock options. 

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies. 

Job Description

We are seeking a Staff SDET to own the quality architecture for our AI-native platform. This is not a test execution role — it is a quality engineering leadership role. You will design and own the test strategy across all layers of the hexagonal architecture (domain core, adapters, integration, end-to-end), establish quality gates for AI model outputs, build the golden dataset evaluation framework, and set the engineering bar for Senior SDETs and QA engineers on both Scrum teams. Nothing ships without your sign-off.

Key Responsibilities

• Own the complete quality architecture: define test strategies at each hexagonal layer — domain core unit tests, adapter integration tests (Testcontainers), service-to-service contract tests (Pact), and end-to-end scenario tests.

• Design and build the golden dataset evaluation framework: seed realistic multi-tenant dealer/customer data across MongoDB, PostgreSQL, Cosmos DB, Elasticsearch, and Kafka, and define assertion criteria for scoring accuracy, suppression correctness, and attribution logic. 

• Establish AI quality gates: define evaluation criteria for ML model outputs (scoring, recommendations), LLM response quality, RAG retrieval accuracy (precision@k, recall), and agentic workflow correctness.

• Architect test infrastructure: Testcontainers configurations for MongoDB, PostgreSQL, Cosmos DB, Kafka, Elasticsearch, and Redis/Aerospike — enabling fully local integration test runs.

• Own CI/CD quality pipeline: define what automated tests run at commit, PR, staging, and pre-release gates — with blocking quality thresholds.

• Define and track quality metrics: test coverage per hexagonal layer, defect leakage, flakiness rate, MTTR, and automation ROI.

• Lead root cause analysis for production escapes — own post-mortems and preventive measure implementation. 

• Mentor Senior SDETs and QA engineers across both teams; conduct design reviews for test frameworks and golden dataset designs.

• Influence backend and frontend engineers on testability: drive API design, logging, observability, and error handling that makes services intrinsically testable. 

Skills & Experience

• 8+ years of QA Engineering, Test Automation, or SDET experience with strong hands-on engineering depth.

• Deep expertise designing test strategies for hexagonal architecture: proven ability to test domain cores independently from adapters, and adapters independently from each other.

• Strong programming skills in Java (primary) and Python — able to write production-quality test frameworks, not just test scripts. 

• Expert-level Testcontainers experience across MongoDB, PostgreSQL, Kafka, Elasticsearch, and Redis/Aerospike. 

• Experience with contract testing (Pact or similar) for service boundary validation and service virtualization.

• Deep Kafka testing expertise: consumer group behavior, event ordering guarantees, idempotency, and dead-letter queue validation.

• Experience designing golden dataset strategies: multi-tenant data seeding, realistic event sequences, and deterministic assertion design.

• Experience integrating quality gates into CI/CD pipelines with meaningful blocking thresholds.

• Strong understanding of AI/ML output validation: scoring correctness, RAG retrieval quality metrics, and agentic workflow eval design.

Preferred Skills

• Experience with performance, load, and chaos testing (Gatling, k6) against Kafka, Elasticsearch, and MongoDB at scale.

• Background in AI/ML quality engineering: eval frameworks (RAGAS or similar), model regression detection, and LLM safety testing.

• Prior experience owning quality for a platform serving multiple engineering teams (quality platform ownership).

• Familiarity with Cosmos DB testing patterns and eventual consistency validation strategies.

Perks & Benefits

• Competitive compensation and generous stock options.

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.

As a Lead Automation QA Engineer, you will champion world-class software quality by architecting and executing advanced, hands-on automation across complex business workflows. Though you may provide strategy and mentorship, your core focus will be as a technical individual contributor running sophisticated, E2E test automation—including data, API, mobile, and cross-platform business process validations spanning the full Lead-to-Cash cycle (Salesforce, Implementation, and NetSuite). You’ll also adopt AI-based test automation, including LLM and RAG system validations.

Responsibilities

Hands-On Test Automation:

• E2E Business Process Validation:
• Design and execute automated E2E tests spanning the full Lead-to-Cash cycle, including Salesforce, downstream processes, and financial handoff to NetSuite.
• Orchestrate multi-system test scenarios to validate data flows, business process logic, integrations, and error handling across Salesforce and NetSuite.
• Develop automated test scripts to ensure synchronization and data integrity between CRM, integrated system, and ERP for business-critical workflows.
• Data Validation:
• Write and automate SQL queries for multi-source data verification, ensuring consistent, accurate information across connected systems.
• Perform automated backend checks as opportunities progress through different pipeline stages from Lead to Revenue realization.
• API & Integration Testing:
• Build and maintain robust API validation suites using Rest Assured or similar frameworks, covering all RESTful interfaces connecting Salesforce, Integrated system, and NetSuite.
• Validate integration points and data exchange between systems.
• Mobile Test Automation:
• Create and execute automated mobile tests (Appium, Espresso, XCUITest) for mobile components of business processes (if applicable).
• AI-Driven QA:
• Leverage AI-powered test automation tools and approaches to optimize and expand test coverage.
• Design and manage automated validation of Large Language Model (LLM) or Retrieval-Augmented Generation (RAG)-enabled workflows.
• DevOps Integration:
• Integrate automated E2E and component tests into CI/CD pipelines for continuous validation.

QA Leadership:

• Mentor team members in test strategy for multi-system, E2E automation.
• Review test plans and ensure adoption of QA best practices for cross-platform business process validation.
• Collaborate with cross-functional teams (Salesforce admins, implementation engineers, ERP developers) to ensure quality across business processes.

Requirements

• 8+ years’ automation QA experience, with proven E2E validation across business process systems.
• Hands-on experience automating tests across Salesforce, middleware/implementation platforms, and ERP systems like NetSuite.
• Advanced SQL query skills for backend data validation and reconciliation.
• Strong experience with API automation (Rest Assured or similar) and automated UI testing tools.
• Experience with mobile automation frameworks (Appium, Espresso, XCUITest, etc.).
• Familiarity or experience with AI/LLM/RAG or willingness to learn and implement.
• Proficient with CI/CD, Agile workflows, and test automation best practices.
• Excellent analytical, troubleshooting, and communication skills.

Why we're hiring:

Detection Engineering is responsible for designing, developing, and maintaining high-fidelity detection logic across enterprise security platforms. This role focuses on proactive threat detection, automation-first practices, and continuous improvement of detection coverage and accuracy, supporting the WPP SOC transformation into an Autonomic Security Operations model.

What you'll be doing:

• Develop, test, and maintain detection rules and logic across SIEM, EDR, NDR, and cloud-native platforms.
•  Regularly review and enhance detection logic to improve accuracy, reduce noise, and align with evolving threats.
• Work with wider WPP engineering teams to ensure high-quality, normalized telemetry for effective detection.
• Automate detection rule deployment, QA, and version control using scripting and CI/CD pipelines.

Root Cause Analysis (RCA)

• Conduct RCA on missed detections, delayed responses, and high-severity incidents.
•  Identify technical and process-level causes of detection failures or inefficiencies.
• Drive corrective actions based on RCA outcomes (e.g., rule improvements, visibility gaps).
• Continuous Security Improvement (CSI)
• Maintain a CSI backlog (detection gaps, telemetry blind spots, false positives to reduce).
•  Analyze detection performance metrics to identify trends and opportunities for improvement.
• Align detection priorities with business risk and the SOC transformation roadmap.
• Cross-Team Collaboration
• Collaborate with SOC, Incident Response, and Threat Hunting teams to operationalize detection improvements.
•  Work with Threat Intelligence teams to integrate emerging TTPs into detection logic.
• Contribute to purple team exercises by validating detection logic against simulated attack paths.

Strategic Alignment to GCAT SOC10x

• 10X People: Continuous learning and knowledge sharing within the team.
• 10X Process: Embed agile workflows and automation-first principles.
• 10X Technology: Leverage AI/ML for detection tuning and anomaly detectio.
• 10X Visibility: Ensure comprehensive telemetry ingestion and observability.
• 10X Speed: Reduce detection-to-response cycle through orchestration and automation.

What you'll need:

Technical Expertise

• Strong knowledge of SIEM, SOAR, EDR, and cloud security platforms.
• Proficiency in scripting and automation (Python, PowerShell).
• Familiarity with detection-as-code principles and CI/CD pipelines.
• Understanding of MITRE ATT&CK framework and threat-informed defense.

Collaboration & Communication

•  Ability to work closely with SOC analysts, threat hunters, and engineers.
• Skilled in documenting detection logic and RCA outcomes.

Certifications (Preferred)

• GIAC GCTI, GCFA, or equivalent advanced security certifications.

Key Attributes

• Automation-first mindset with focus on scalability and resilience.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork capabilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Job Description

We are looking for a Senior QA Engineer / SDET to drive quality across our AI-native backend services and platform systems. You will own test automation strategy, release quality gates, and quality engineering practices — working closely with backend engineers (Java + Python), product managers, and platform architects. This role focuses heavily on validating hexagonal architecture adapters, Kafka event pipelines, multi-database correctness, and AI scoring model outputs.

Key Responsibilities

• Design, build, and scale automated test frameworks for Java microservices built on hexagonal architecture — with distinct test strategies for the domain core, adapter layers (MongoDB, PostgreSQL, Cosmos DB, Kafka, Elasticsearch, Redis/Aerospike), and external integrations.

• Develop and maintain comprehensive test suites: functional, integration (Testcontainers), regression, contract, and end-to-end across all adapter implementations.

• Validate Kafka event pipelines: consumer behavior, event ordering, idempotency, poison pill handling, and dead-letter queue processing. 

• Validate MongoDB document integrity, PostgreSQL relational consistency, Cosmos DB partition correctness, and Elasticsearch index accuracy across service boundaries.

• Design and execute golden dataset test scenarios — seeding realistic dealer and customer data to validate scoring accuracy, suppression correctness, and attribution logic.

• Validate Python-based AI/ML service outputs: scoring model results, recommendation correctness, and LLM response safety gates. 

• Collaborate closely with backend engineers and architects to embed quality early in hexagonal domain design and adapter implementation.

• Drive testability improvements by influencing API design, logging, observability, and error handling.

• Own release quality and go/no-go decisions by defining and tracking quality gates in CI/CD pipelines.

• Define and monitor quality metrics: test coverage, defect leakage, flakiness, MTTR, and automation ROI. 

• Lead root cause analysis for production issues and drive preventive measures.

• Mentor junior QA/SDET engineers and set best practices across teams.

Skills & Experience

• 6+ years of hands-on experience in QA Engineering, Test Automation, or SDET roles.

• Strong test automation expertise using modern Java-based frameworks; working knowledge of Python test frameworks (pytest) is a strong plus.

• Deep experience testing distributed microservices, REST APIs, and Kafka-based architectures.

• Experience with Testcontainers for integration testing across MongoDB, PostgreSQL, Kafka, and Elasticsearch locally.

• Strong understanding of Kafka testing: consumer behavior, event ordering guarantees, and idempotency validation.

• Experience with MongoDB and PostgreSQL testing patterns: data integrity, schema migration validation, multi-tenant isolation verification.

• Familiarity with Elasticsearch test strategies: index correctness, relevance, and query result validation.

• Experience with CI/CD pipeline integration (GitHub Actions, Jenkins, or equivalent).

• Familiarity with containerized environments (Docker, Kubernetes).

• Excellent problem-solving, communication, and collaboration skills.

Preferred Skills

• Experience validating AI/ML model outputs and scoring pipeline correctness.

• Exposure to contract testing (Pact or similar) and service virtualization for hexagonal adapter boundaries.

• Experience with performance, load, and chaos testing (JMeter, Gatling, k6) against Elasticsearch and Kafka.

• Background in DevOps or Site Reliability Engineering practices.

Perks & Benefits

• Competitive compensation and generous stock options. 

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies. 

Why we're hiring:

The Head of Automation & Process Engineering is responsible for establishing and leading the enterprise-wide automation and process excellence function within Operational Security. This role builds and scales an engineering-first automation capability that supports an Autonomic Security Operations (ASO) model—driving 10X improvements across SOC workflows, SOAR pipelines, incident response processes, and operational efficiency. The role oversees Security Automation Engineering and Process Engineering disciplines, ensuring seamless integration of automation, AI/ML, workflow optimisation, structured procedures, and end-to-end process governance across the security function.

What you'll be doing:

Automation Strategy & Leadership

• · Define and own the automation vision and roadmap aligned to GCAT SOC10x principles.
• · Drive adoption of advanced automation capabilities across SIEM, SOAR, EDR, TIP, and cloud-native security tools.
• · Lead development and maintenance of SOAR playbooks, integrations, and automation workflows.
• · Identify automation opportunities to replace manual, high-effort processes across the security lifecycle.
• · Govern standards for automation coding, testing, documentation, and version control.

Process Engineering & Operating Model

• · Own the design, improvement, and standardisation of Operational Security processes and SOPs.
• · Build and maintain the process architecture for SOC, IR, Threat Hunting, and Detection Engineering.
• · Implement KPIs, maturity assessments, and continual service improvement cycles.
• · Ensure cross-team alignment and process integration across security disciplines.
• · Develop scalable, predictable, and measurable operating models for Operational Security.

Engineering Excellence & Technical Ownership

• · Oversee deep integration between Microsoft and Google security stacks, SOAR, SIEM, EDR, and TIP.
• · Ensure data flow and telemetry integration support automation pipelines.
• · Direct design reviews, QA, tooling optimisation, and technology evaluations.
• · Implement AI/ML-driven automation for enrichment, prioritisation, and response orchestration.

Cross-Functional Collaboration & Stakeholder Engagement

• · Act as automation and process engineering authority for Operational Security and Technology teams.
• · Collaborate with Detection Engineering, IR, Threat Hunting, and Threat Intelligence on automation requirements.
• · Partner with Ops Assurance, Legal, Privacy, vendors, and MSSPs to ensure aligned workflows.
• · Lead training programmes to uplift automation and process capability

Talent Leadership & Organisational Development

• · Build and lead a high-performing automation and process engineering team.
• · Establish engineering standards for development, testing, and deployment.
• · Drive continuous learning, knowledge sharing, and capability uplift.

Strategic Alignment to GCAT SOC10x

• · 10X People: Build an engineering-centric automation and process team with strong knowledge sharing.
• · 10X Process: Transform security processes into automated, measurable, agile workflows.
• · 10X Technology: Leverage SOAR, AI/ML, and cloud-native automation to enhance detection and response.
• · 10X Visibility: Ensure comprehensive telemetry ingestion and process observability.
• · 10X Speed: Reduce MTTD/MTTR by eliminating manual tasks and enabling orchestration.
• · 10X TCO: Reduce cost and improve efficiency through automation and optimisation.
• · 10X Influence: Shape engineering culture and operational strategy across the organisation.

What you'll need:

Technical Expertise

• · Deep experience with SOAR platforms and automation engineering.
• · Strong engineering background with SIEM, EDR, cloud-native security tooling.
• · Proficiency in Python, PowerShell, APIs, webhooks, and integration engineering.
• · Experience with AI/ML-enabled security automation and enrichment
• Process & Operating Model
• · Experience designing and governing operational workflows and SOPs.
• · Knowledge of CSI frameworks, maturity models, and process optimisation.
• · Experience with Lean, Six Sigma, or similar methodologies (desirable).

Leadership & Collaboration

• · Proven leadership of high-performing engineering teams.
• · Ability to influence stakeholders and communicate effectively.
• · Strong documentati
• documentation and organisational skills.

Certifications (Preferred)

• · GIAC (GCTI, GMON, GCIH, GCDA)
• · Python or automation certifications
• · Lean Six Sigma Green/Black Belt
• · GCP or Azure cloud certifications

Key Attributes

• · Engineering-first mindset with strong problem-solving skills.
• · Systems thinker with focus on scalability and resilience.
• · Excellent communicator able to translate technical complexity to outcomes.
• · Committed to operational excellence and continuous improvement.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of our Global Operations Centre (GOC), you will partner with teams across the U.S., Europe, and Asia to deliver high-performance programmatic media solutions across multiple DSPs and channels.

You will lead strategy, execution, and optimization of display, video, native, CTV,  and emerging programmatic formats—ensuring global best practices are upheld while tailoring strategies to local market needs. This is a role for a programmatic expert who thrives at the intersection of data, technology, and media activation.

Skillset requirement:

Programmatic Strategy & Leadership

• Serve as the global lead for programmatic activation across all buying platforms.
• Develop strategies that leverage audience targeting, contextual intelligence, and dynamic creative optimization (DCO).
• Represent GOC in all programmatic-focused agency/market interactions, ensuring flawless communication and delivery.

Campaign Activation & Optimization

• Oversee setup, QA, optimization, and pacing of campaigns across DV360, The Trade Desk, Amazon DSP, Yahoo DSP, and other platforms.
• Implement structured testing across formats, creatives, and bidding strategies.
• Optimize toward CPA, ROAS, reach, or other KPIs using both manual levers and automated bidding.

Data, Measurement & Insights

• Partner with analytics teams to build custom dashboards and reporting frameworks.
• Apply multi-touch attribution, brand lift studies, and incrementality testing to evaluate performance.
• Ensure consistent taxonomy, naming conventions, and tracking across markets.

Stakeholder & Partner Management

• Collaborate with market teams, creative partners, and platform reps to drive programmatic innovation.
• Guide local markets in adapting global programmatic playbooks while allowing for regional flexibility.

Operational Excellence

• Design SOPs for campaign workflows, QA, and optimization standards.
• Ensure compliance with brand safety, viewability, fraud prevention, and privacy regulations.
• Lead integration of automation tools, AI optimizers, and API-based workflows.

Team Leadership

• Manage and mentor a team of programmatic traders and specialists, fostering growth in emerging areas like CTV and programmatic audio.
• Encourage certification completion (e.g., DV360, The Trade Desk Edge Academy, Amazon DSP).

Innovation & Growth

• Identify new inventory, data partners, and technology opportunities to expand programmatic capabilities.
• Lead tests on new formats such as AR-enabled display, retail media programmatic, and shoppable video.

What We’re Looking For

• 8+ years in digital marketing with a strong focus on programmatic media.
• Hands-on expertise in DV360, The Trade Desk, Amazon DSP, and other major buying platforms.
• Strong understanding of data onboarding, audience segmentation, and DMP/CDP integrations.
• Experience managing large budgets across multi-market, multi-channel programmatic campaigns.
• Proficiency in Excel, Google Sheets, and data visualization/reporting tools.
• Demonstrated ability to train and scale high-performing teams.
• Analytical, solution-oriented mindset with excellent communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Why we're hiring:

WPP Enterprise Technology provides IT services for WPP. As the creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP ET is an integral part of that journey, and we are proud to provide technology for some of the world’s most creative brands.

At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP is undergoing a significant transformation to modernise ways of working, drive automation and elevate colleague and client experiences.

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Director and supporting Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to deliver quantifiable returns.

The AOC is chartered to support automation products delivered by the Automation & AI product team, or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

The Support Manager (Automation) works closely with the Operations Director & Platform Leads/Specialists to manage, monitor, support and scale process automations for the business ensuring our automations are always robust and dependable.

You will manage multiple delivery teams (support engineers) involving internal and external engineering and technology partners. You will be accountable for the effective and efficient support for automations managed under AOC and will help transition new automations to AOC support.

You will have daily contact with business stakeholders from WPP Media and operating companies and must be comfortable working with business stakeholders directly. Our primary goal is to drive measurable business outcomes and grow our contribution, and we must earn our right to exist. This is a small, scrappy group. We all‘get our hands in the dirt’ and play multiple roles.

What you'll be doing:

• Project & Resource Management
  • Manage 10-15 support engineers (L2-L3)
  • Lead and manage automation support projects from ingestion to ongoing, ensuring they are supported as per AOC delivery model and framework.
  • Daily/weekly standups and operations metrics reviews with support, product and implementation teams
  • Weekly and monthly review meetings with stakeholders on current/future support pipeline
• Process Analysis and Improvement
  • Conduct thorough analysis of existing support processes to identify inefficiencies, instabilities, and areas for improvement.
  • Develop and define best practices in automation support, monitoring, maintenance and contribute to our knowledge base (wikis) and standards.
• Team Management
  • Foster a culture of continuous learning and improvement within the support team.
  • Maintain Skill register for all resources, identify capabilities and training needs
  • Measure, Ensure and Report team member efficiency and productivity to ensure optimal staffing with redundancy in place.
• Collaboration and Communication
  • Proactively inform about any errors, outages or unexpected issues that may affect project outputs.
  • Notify the business in advance about planned automation upgrades or updates and follow up with completion details once they are done.
• Quality Assurance and Compliance
  • Ensure that automated processes adhere to organizational standards, policies, and compliance requirements.
  • Conduct regular audits and reviews to maintain the integrity and reliability of automated solutions.
• Performance Monitoring and Reporting
  • Monitor the performance of automated processes and systems, identifying and addressing any issues or bottlenecks.
  • Generate and present reports on the impact and benefits of automation initiatives.
• Incident Management and Support
  • Manage multi-tier support for automated systems, addressing any incidents or disruptions in a
  • timely manner using JIRA Service Desk.
  • Implement corrective actions and preventive measures to minimize future incidents.
  • Manage and maintain ITSM & DevOps tools: JSM, Wrike, SharePoint, GitHub

What you'll need:

• Deep understanding (7 years+) of automation operations and technology, tools, and techniques
• Effective communicator – Excellent writing and verbal communication skills
• Problem-solving – proven experience dealing with technical blockers.
• Proven experience in managing business systems or technology projects with diverse stakeholders
• (Sales/Media/Advertising, Finance, HR, specialist business units)
• Advanced capability (mid-level certified or equivalent experience) in our automation tech stack or alternatives:
  • Microsoft: Office365, Azure SQL, Azure Cloud, Power Platform: PowerApps, PowerAutomate,
  • Dataverse
  • ITSM: Jira Core, Jira Service Manager
  • UiPath: Orchestrator (Cloud), Studio, Robots, Insights, and other cloud services
  • ITSM/ITIL credentials and/or equivalent certification (Agile/Scrum/Lean Enterprise)
• Mandatory Certifications (must be achieved within first 90 days if not held):
  • CASM or CAISM – Certified in Agile Service Management
  • PL-900: Power Platform Fundamental
  • AZ-900: Azure Portal Fundamentals

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

 #onsite