Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

Our mission is to enable effective financial decisions through reliable data, increased efficiency and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance & Strategy (F&S), Finance Operations (FinOps) and Treasury functions across Automation, Data insights and process improvements.

You may work on a wide variety of critical business areas including: 

Seller Systems: Responsible for building the systems and tooling that make Stripe’s sellers and internal revenue teams dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single “plane of glass” selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling.

Finance Engineering: Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower mission-critical financial domains including Accounting, Finance operations, Finance & Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning & forecasting, and financial business intelligence. 

Marketing/Sales Systems: Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations 3/ drive smarter decisions with CDP 4/ improve marketer and seller productivity.

What you’ll do

We’re looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Product –  at Stripe to deliver innovative solutions that address evolving user needs.

Responsibilities

• Design, build, and maintain beautiful, robust, and high-performance APIs and services
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Hide complexity from our users behind simple yet powerful abstractions
• Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
• Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
• Improve engineering standards, tooling, and processes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7-12 years of experience designing, implementing, and operating large-scale, high-performance APIs and services 
• You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
• You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
• Empathetic, collaborative, and user-first mindset in everything you build
• Experience proactively seeking feedback from users, teammates, and subject matter experts
• The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact
• The ability to balance speed, complexity, and scope in service of user needs
• You have excellent oral and written communication.

Preferred Qualifications

• Experience with large-scale financial tracking systems
• Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.) 
• Experience in marketing domain building products that contribute to marketing tech stack.
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
• Prior experience building distributed systems or a microservices architecture

Job Description

The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance. 

What you’ll do:

• Ensure quality and consistency across multiple tactics that are led by both Avant and   external partners  

• Provide oversight and consultation to Account Managers as it relates to project execution  

• Act as the in-house client at all times by communicating client expectations to the crossfunctional team  

• Act as the Customer Management Office (CMO) liaison within the respective   account (vertical)  

• Provide invoicing information and budget status updates to clients as requested  

• Provide direction and review job scope changes and closeouts as necessary  

• Provide peer-to-peer channel insights and recommendations  

• Drive strategic partnerships with clients by having and applying knowledge of their products and objectives  

• Lead and actively participate in strategic brainstorming sessions and annual   strategic planning  

• Assist the business owner as needed with the following tasks  

• Create proposals for projects within assigned accounts  

• Partner with finance team and project managers in budget development  

• Perform other strategic work as delegated by the Account Director

• Ensure strategic objectives are met with each client project  

• Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase  

• Develop and manage project creative briefs and client scope statements  

• Supervise projects to ensure tactical and strategic goals are met  

• Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence  

• Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)  

• Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary   

• Provide final approval on all deliverables to ensure strategic objectives are met

• Develop and communicate status reports with management and the client, monitor project and team results against client expectations   

• Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed  

 This position is a perfect fit for you if: 

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

• You speak social media: X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You have in in-depth knowledge of today’s top social platforms 

What you should have:   

• BA/BS or equivalent required  

• 3-4 years of team leadership experience required  

• 3-4 years of client/customer management experience required  

• 2+ years in pharmaceutical sales/marketing preferred  

• 2+ years’ experience in strategic planning preferred

• Leadership experience in a corporate, marketing, or life sciences environment preferred  

• Project management experience preferred

Pay Range: $85,000-$100,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

About the Role

We're building the infrastructure that lets companies actually activate their data, not just store it. As the first Account Executive selling into India you'll help define how we bring Hightouch to a region where data infrastructure is evolving fast, and enterprises are hungry for modern solutions.

You'll be building a pipeline from scratch, running full sales cycles with enterprise accounts, and testing what resonates in APAC markets. You'll work directly with founders to shape our regional go-to-market strategy, influence product priorities based on what you're hearing in the field, and close deals that move the needle. This isn't about executing someone else's playbook—it's about writing it.

We're looking for an AE who's as comfortable running outbound campaigns as they are running executive-level discovery calls. You'll build relationships with data leaders, marketing executives, and technical buyers. You'll also partner closely with our product and customer success teams to ensure what we're selling actually solves real problems. 

What this looks like:

• Building and owning your pipeline through outbound prospecting, strategic networking, and partner relationships
• Running enterprise sales cycles from first touch to close—discovery, technical demos, negotiation, and everything in between
• Testing messaging and positioning specific to APAC markets, then feeding insights back to refine our global strategy
• Collaborating with product and engineering to represent customer needs and influence our roadmap
• Establishing Hightouch's presence in the region—finding early design partners, building case studies, and creating momentum

You'll be great here if you have:

• 3-5 years experience selling complex enterprise SaaS to India/Singpore.
• Background in a BDR/SDR role, with strong outbounding skills.  

If you're energised by ground-floor work where there's no established playbook yet, you'll fit right in. 

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: India
Travel: 20% travel domestically and globally
Job ID:  1403

Role

We are looking for an experienced Financial Analyst, FP&A to join our FP&A team. This is a hybrid role based in Mohali, reporting to the Manager, FP&A. As part of the General and Administrative team, you will provide a strong foundation for growth and help scale our global infrastructure. You will be responsible for translating complex data into compelling narratives and partnering with business leads to maximize profitability and hit financial targets.

What you’ll do (Role Expectations)

• Analyze Monthly/Quarterly GTM performance, focusing on New Business ACV, Upsell/Cross-sell, Pipeline health, and coverage ratio while providing variance analysis of actual bookings vs. forecast

• Manage HC & Expense reporting and forecasting, including Marketing spend, Travel & Expense, and Program Spend, along with variance commentaries and walks
  

• Support the annual planning process and rolling quarterly forecasts by building and maintaining financial models to predict productivity and consolidate regional inputs for US leadership
  

• Apply preliminary AI/ML tools to automate routine reporting and leverage Generative AI to synthesize large datasets and draft executive summaries
  
• Partner effectively with US-based GTM Operations and Global FP&A teams, maintaining the flexibility to overlap with US PST time zones for key forecast calls and business reviews

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• CA/Master's degree in Finance, Economics, Strategy, Business, or a related field

• 1–3 years of experience in financial planning and analysis or related roles

• Knowledge of Tableau and Structured Query Language (SQL) or other comparable visualization tools

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in financial modeling and analysis, with advanced skills in Excel

• Knowledge of Adaptive, NetSuite, and Salesforce

• Flexibility to work U.S. time during the peak days of the quarterly and monthly reporting process

#LI-HG1

#LI-Hybrid

We are looking for a Senior Product Manager to join our team in a Hybrid capacity, reporting to the Director, Product Management within the Product Management department. You will drive the vision, strategy, and execution of the Zscaler DSPM product line at the forefront of the world’s cloud security leader. By joining our team of innovation champions, you will deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement while shaping the future product roadmap.

What you’ll do (Role Expectations)

• Lead the vision and lifecycle for specific modules within the Zscaler DSPM suite, ensuring the roadmap is agile and aligned with Zscaler’s high-level business priorities and market trends
• Translate complex market needs into detailed technical requirements, providing clear needs to Engg teams to build high-performance features meeting acceptance criteria
• Partner with other teams to navigate the development lifecycle, removing roadblocks and adjusting requirements for timely delivery
• Act as the subject matter expert by analyzing the competitive landscape, identifying growth opportunities, and neutralizing threats through informed, data-driven product pivots
• Drive product adoption by collaborating with Marketing and Sales on GTM plans and engaging with customers for roadmap presentations, feedback loops, and high-level escalations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bridge the gap between technical and business audiences, communicating complex concepts to internal teams, executives, and customers
• 3–5 years of dedicated experience in Enterprise Product Management, specifically within the Cybersecurity or Information Security domains
• Proven experience with Data Loss Prevention (DLP) and data classification products with understanding of legacy tools and modern AI-based classification methods
• Deep knowledge of Cloud Security products (commercial and CSP-native) and unique security challenges inherent to cloud environments
• Hands-on experience and technical working knowledge of at least one major public cloud platform (AWS, Azure, or GCP)

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of Cloud Posture Security Management (CSPM), auto-remediation, activity analytics, cloud-native API’s, security frameworks and compliance standards
• Technical degree or a background in hands-on engineering, providing the architectural depth needed to lead complex product modules
• Prior success in roles such as Escalation Engineering, Sales Engineering, or Deployment Services

#LI-NT1

#LI-Hybrid

Role Overview
You will take ownership of development across our web applications and SaaS products. This includes building new features, reviewing and improving existing code, managing technical projects, and ensuring our systems are secure, scalable, and aligned with our long-term vision. You will work closely with leadership and non-technical team members, so strong communication and the ability to translate technical concepts into clear direction is essential.

Key Responsibilities

Development & Code Ownership
● Build, test, and deploy features for our SaaS web applications
● Read, analyze, and improve existing codebases
● Ensure code quality, scalability, and maintainability
● Identify and fix vulnerabilities, inefficiencies, and poor architecture
● Establish and enforce development best practices and standards

Technical Strategy & Architecture
● Design systems and features with long-term scalability in mind
● Make decisions on frameworks, tools, and structure
● Evaluate AI-generated code for accuracy and quality before implementation
● Optimize performance and system reliability

Project Management
● Own development timelines and deliverables
● Break down projects into clear tasks and milestones
● Collaborate with internal team members (marketing, ops, leadership)
● Ensure projects move forward proactively without constant oversight

AI-Enhanced Development
● Use tools like Claude and Abacus to accelerate development where appropriate
● Prompt effectively and refine outputs
● Validate and improve AI-generated code (not blindly trust it)

Deployment & DevOps
● Manage code through GitHub workflows
● Deploy and maintain applications via Vercel (or similar platforms)
● Handle integrations, APIs, and third-party tools
● Troubleshoot bugs, outages, and performance issues

Who You Are
● A true developer first — you understand code deeply, not just tools
● Experienced enough to recognise bad code, security risks, and poor structure immediately
● Comfortable working in fast-moving environments with evolving products
● Highly proactive — you don’t wait to be told what to do
● Strong communicator with excellent English (written and verbal)
● Organised and capable of managing multiple projects simultaneously

Required Experience
● 5+ years of hands-on development experience
● Proven ability to work within and improve existing codebases
● Experience building and maintaining web applications or SaaS products
● Strong understanding of:
○ Frontend and/or full-stack development
○ APIs and integrations
○ GitHub workflows
○ Deployment platforms (Vercel preferred)
● Experience reviewing code for quality, security, and scalability

This Role Is NOT For You If...
● You rely entirely on AI to write and understand code
● You struggle to explain technical concepts clearly
● You need constant direction or supervision
● You prioritise speed over quality and long-term structure

Manager, Salesforce Operations (L2/L3) – BIS

The Manager, Salesforce Operations is responsible for global run operations, production stability, and service delivery for the Salesforce platform across Sales Cloud, Service Cloud, CPQ, and related integrations and services. This role owns L2/L3 operational support, incident and problem management, change governance, and continuous improvement of the Salesforce ecosystem in a 24x7 global delivery model.

You will lead regional support teams, partner closely with business and technology stakeholders, and ensure Salesforce environments are secure, stable, compliant, and scalable to support Kaseya’s growth.

Key Responsibilities

Global Service Delivery & Operations

• Own end‑to‑end Salesforce production operations across global regions.
• Lead L2/L3 support for Salesforce Sales Cloud, Service Cloud and CPQ
• Ensure adherence to SLAs, incident response, and escalation protocols.
• Act as the primary point of accountability for Salesforce availability, stability, performance, and operational health.

Incident & Problem 

• Lead major incident management, including war‑room coordination and executive‑level communication.
• Drive RCA and preventative actions to reduce recurring production issues.
• Partner with Salesforce Support and third‑party vendors to resolve critical production issues efficiently.

Operational Excellence & Governance

• Standardize operational processes aligned to ITIL best practices.
• Define and manage runbooks, SOPs, monitoring, alerting, and on‑call models.
• Drive continuous improvement in MTTR, incident volume reduction, backlog aging, and operational efficiency.
• Ensure compliance with security, SOX, audit, and regulatory requirements.
• Embed security‑by‑design and least‑privilege principles across Salesforce operations.

Platform & Integration Oversight

• Oversee operational stability for:
  • Salesforce core clouds (Sales, Service,CPQ)
  • Custom Apex, Flows, and automations
• Ensure stable integrations between Salesforce and enterprise systems (e.g., NetSuite, MuleSoft, Snowflake, Data Cloud, marketing and billing platforms).
• Monitor and manage scheduled jobs, integrations, platform events, batch processes, and data synchronization pipelines.

Team Leadership & Vendor Management

• Lead, mentor, and develop a high‑performing Salesforce L2/L3 operations team.
• Manage vendor partners and managed service providers, including performance, quality, and cost accountability.
• Support workforce planning, skill development, and shift coverage strategies across global regions.
• Promote a culture of operational ownership, accountability, and continuous improvement.

Required Skills & Expertise

Salesforce Platform Expertise

• Strong expertise in enterprise‑scale Salesforce operations and support.
• Deep understanding of:
  • Salesforce security model, profiles, permission sets, and sharing
  • Production support, troubleshooting, and RCA
  • Change & release governance in regulated environments
• Experience with Apex, Flows, integrations (REST/SOAP), and middleware platforms.

Experience

• 7+ years of Salesforce platform experience in enterprise environments.
• 3+ years in a people or operations management role (L2/L3 support, engineering, or platform operations).
• 5+ years supporting Salesforce production environments.
• Proven experience working with Salesforce Support and third‑party vendors to resolve production issues.
• Experience producing operational metrics, executive dashboards, and incident reports.

Communications & Leadership

• Excellent written and verbal communication skills.
• Strong stakeholder management and executive presence.
• Ability to lead teams through high‑pressure production incidents.
• Proven mentoring and people‑development capabilities.

Education

• Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or a related field.

Preferred Certifications

• Salesforce Administrator, Advanced Administrator, Platform App Builder, or Architect certifications (preferred, not required).

Job Description

• About Inizio Ignite:

  Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

  Company Descriptor

  Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

   

  Role Overview

  The Research Manager will play a pivotal role in the new hub, reporting to an Associate Director.

  What you'll be doing

  • Your role will involve supporting the day-to-day delivery of multiple quantitative research projects, ensuring timelines are met and outputs are delivered to a high standard.
  • You will write and refine questionnaires, with input from senior team members, ensuring alignment with research objectives.
  • You will be responsible for conducting analysis, including reviewing data tables, coding open-end responses and supporting development of table specifications, ensuring outputs are accurate and robust.
  • You will contribute to the preparation of client deliverables, including drafting report templates in PowerPoint and supporting the development of final reports.
  • You will work closely with project management teams to support fieldwork execution and troubleshoot any issues that arise.
  • You will provide regular updates to your manager on project progress and will begin to contribute to internal discussions on findings and implications.
  • You will also support on-the-job coaching of more junior team members where appropriate.

   What you'll need

  • 5-6+ years of experience in market research with healthcare experience (or experience in other research sectors)
  • Appreciation of marketing / client side issues
  • Self-motivated and able to work independently
  • Good communication skills - both verbal and written
  • Ability to multi task under pressure and to tight deadlines
  • High level of proficiency with Excel or SPSS

   

  Ideal candidate should be

  • You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
  • You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
  • You are a collaborative team player who works well with colleagues
  • You communicate ideas and issues in an effective, straightforward fashion
  • You are highly motivated and want to seize opportunities to develop new skills and progress your career

   

  Artificial Intelligence

  Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Position Summary 

As an Inizio Ignite Senior Analyst you will be a core member of client engagement teams, leading sophisticated analytics workstreams and owning the development of high-impact analytical deliverables. You will apply advanced analytical, coding, and modelling skills to solve complex business problems for life sciences clients, while contributing to methodological best practices across the data analytics team. 

A significant portion of this role will focus on commercial analytics and business intelligence, including marketing and sales analytics, real-world data analysis (e.g., claims and EHR), and the design and delivery of dashboards and data visualizations that support strategic and operational decision-making. 

In this role, you will work closely with case team leadership to design and execute analytics approaches, translate ambiguous business questions into structured analytical plans, and communicate insights clearly to both internal stakeholders and clients. 

Desired Skills and Experience 

The ideal candidate for the Senior Analyst position is a highly motivated, analytically rigorous individual with strong ownership mentality, excellent communication skills, and the ability to operate independently in a fast-paced consulting environment. 

• Proven analytic experiences and problem-solving skills (Master’s degree with a major in a related field of quantitative science e.g., engineering, computer/data science, statistics, mathematics, etc.)  

• Senior Analyst: Master’s degree plus 1-2 years of relevant work experience or PhD’s degree  

• Demonstrated expertise in processing and analyzing large datasets using SQL and Python/R/SAS; strong Excel skills (e.g., Power Query, VBA) a plus, with experience applying these skills to commercial analytics use cases such as marketing performance, sales effectiveness, patient journeys, and market dynamics 

• Strong foundation in statistical analysis and machine learning, including hypothesis testing, supervised and unsupervised learning, and model evaluation 

• Experience working with cloud-based data and analytics environments (e.g., AWS, Azure, Snowflake) 

• Proficiency in business intelligence, dashboarding, and data visualization using tools such as Tableau, Power BI, or Qlik Sense, with the ability to translate analytical results into clear, decision-ready insights 

• Experience working with real-world healthcare and life sciences datasets (e.g., claims, EHR, lab, provider, Rx, and payer data; sources such as Komodo, IQVIA, Symphony, Truven, Optum, Flatiron), particularly in commercial and market-facing analytics contexts; familiarity with omnichannel commercial analytics (e.g., HCP engagement, marketing mix, channel performance) is a plus 

• Ability to independently structure analyses, manage multiple priorities, and deliver high-quality work under tight timelines 

• Strong written and verbal communication skills, with the ability to explain complex analytical concepts to non-technical audiences 

• Experience working effectively as part of hybrid teams across multiple geographies, demonstrating strong collaboration, adaptability, and comfort operating in a global consulting environment  

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRI 1 platform for Zeta. You will collaborate with your fellow Engineers and Product managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

 Key Responsibilities:

 As a Senior Software Developer, you will be:

• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for real-world marketing automation platform.
• Designing, implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer sciences and distributed systems design and development.
• The candidate will have at least 4 years of experience developing scalable, robust sohware platforms using Java/Ruby/Python or an equivalent language.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• Strong communication skills in a large-distributed development team environment are essential.
• Experience in Advertising Attribution domain is a plus

Requirements:

• BS or MS in Computer Science or related field
• 4 - 8 years of working experience with J2EE technology, Python or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, Airflow, NoSQL databases such as Aerospike,Thrift, Cl, and AWS.
• Experience with SQL languages
• Experience working with container-based solutions is a plus.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

 Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

Should you need any assistance or require further information, please do not hesitate to contact us.

Greetings From Zeta Global !!

Requirements:

• Education:
• B.S. or M.S. in Computer Science or a related field.

• Experience:
• 8+ years of experience with UI Automation tools such as Selenium, and API automation works.
• 5+ years of experience working with Python and/or J2EE technology or equivalent OO paradigm.
• Experience with automating test validation either via API or through databases using Snowflake, HIVE, or AWS Athena is highly desirable.
• Web application testing experience required both in frontend and backend validations.
• Experience working in a fast-paced technology environment.

• Technical Skills:
• Knowledge and experience with Robot Framework and its libraries using Python.
• Strong proficiency in Python programming.
• Knowledgeable in Git workflows like branching, merging, and conflict resolution.
• Solid understanding of SDLC and Agile testing methodologies.
• Experience with Atlassian tools such as Jira and Confluence preferred.
• Knowledge and experience with Kafka, Elasticsearch, and SQL/NoSQL databases such as Aerospike, Thrift, CI, and AWS is highly desirable.
• Knowledge of other test automation frameworks such as Selenium, Appium, or Cucumber is a plus.
• Experience working with container-based solutions is a plus.

• Soft Skills:
• Strong communication and interpersonal skills.
• Excellent problem-solving, critical thinking, and analytical skills.
• Ability and desire to learn new skills and take on new tasks.

Responsibilities:

• Testing and Automation:
• Perform automated tests covering both frontend/UI and backend/API tests, analyze results, and report defects.
• Continuously improve the test automation strategy to enhance test coverage and efficiency.
• Proactively involve in the development of automation frameworks to satisfy business requirements as well as improve the performance and usability of the framework.
• Automate tests to ensure functional requirements and performance KPIs are met.
• Ensure high product quality through rigorous functional and API level tests.

• Collaboration and Mentorship:
• Understand business requirements independently and cooperatively.
• Mentor and guide other QA engineers on best practices in test automation.
• Collaborate with cross-functional teams to integrate automated tests into the CI/CD pipeline.

• Development and Documentation:
• Architect, design, and implement a reliable and scalable automation framework for a real-world machine learning platform.
• Develop comprehensive test plans covering business use cases and test cases.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.

Company Summary

 Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Senior Manager – European / EMEA Billing

 Location: Hyderabad, India Department: Finance

Reports To: GVP – Accounting, Controller

Position Summary

The Senior Manager – European / EMEA Billing will lead the billing operations for the Europe and EMEA region, ensuring accurate and timely invoicing, compliance with local and international accounting standards, and adherence to contractual requirements. This role will oversee a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams in Europe / EMEA to support end-to-end billing processes.

Key Responsibilities

Billing Operations C Management

• Oversee end-to-end billing processes for multiple European / EMEA countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax
• Manage the monthly invoicing cycle, credit notes, adjustments, and
• Review and approve complex billing cases, pricing changes, and non-standard
• Partner with FPCA and accounting teams for month-end close, accruals, and

Leadership C Team Management

• Lead, mentor, and develop a team of billing analysts and specialists in
• Set performance goals, monitor productivity, and implement process improvement
• Foster a culture of accountability, collaboration, and customer

Process Improvement C Automation

• Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system
• Collaborate with IT and system administrators to maintain and improve billing systems (e.g. SuiteBilling, ZoneBilling etc).
• Implement controls and audits to minimize billing

Stakeholder C Regional Coordination

• Work closely with European / EMEA regional finance leads, sales operations, and legal teams to ensure contract compliance and customer
• Support customer queries, audits, and escalations related to billing and
• Provide management reports and insights into billing performance and KPIs

Compliance C Governance

• Ensure compliance with local tax laws, SOX controls, and internal audit
• Liaise with internal and external auditors during audit
• Maintain documentation and standard operating procedures (SOPs).

Qualifications s Experience Education:

• Bachelor’s degree in Accounting, Finance, or Commerce
• MBA, CA (Inter/Final), or CPA qualification Experience:
• 5+ years of progressive experience in billing, with at least 2+ years in a managerial
• Experience of managing European / EMEA billing operations and familiarity with regional tax/VAT
• Hands-on experience with enterprise billing/ERP systems (e.g. SuiteBilling, ZoneBilling )

Skills s Competencies:

• Some level of proficiency in the European and EMEA languages – German, French, Dutch, Spanish etc
• Excellent analytical, problem-solving, and process improvement
• Strong leadership and people management
• Excellent communication and stakeholder management skills, especially across global
• Attention to detail and high standards of
• Proficiency in Excel and familiarity with reporting/BI

Company Summary: 

Zeta Globalisa NYSElisted data-poweredmarketing technologycompany with aheritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-

300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Zeta is seeking an experienced Senior Data Scientist to join our Machine Learning team. You will design, build, and scale machine learning solutions that power marketing intelligence, campaign optimization, and business performance. 

This role spans the full ML lifecycle — from data engineering and feature development to model deployment and performance monitoring — in a cloud-based, distributed environment. 

Reporting / Hours: 1:00 PM – 10:00 PM IST (± 30 minutes flexibility)

Key Responsibilities 

Data Engineering & ETL 

• Lead the design and development of scalable ETL pipelines across platforms such as Snowflake/Hive, Athena 

• Partner with cross-functional teams to optimize data architecture and workflows 

Machine Learning & AI Development 

• Design, develop, evaluate, and deploy ML/AI models in production environments 

• Build scalable ML pipelines for training, validation, deployment, and scoring 

• Develop advanced predictive models and recommendation engines 

• Optimize model performance through experimentation, feature engineering, and ensemble techniques 

• Implement automation frameworks to improve productivity and reproducibility 

Cloud & Distributed Systems 

• Leverage AWS technologies including EC2, EMR, S3, Airflow, and Athena 

• Build and maintain robust workflows in distributed computing environments 

Analytics, Reporting & Marketing Automation 

• Generate client-facing modeling insights dashboards and performance reports with a strong focus on accuracy, consistency, and explainability 

• Support marketing automation initiatives using Python, Snowflake, Apache Superset, and related technologies 

Collaboration & Delivery 

• Work on multiple concurrent projects in a fast-paced, high-growth environment 

• Communicate complex findings clearly to both technical and non-technical stakeholders 

• Mentor junior team members and contribute to best practices across the data science function 

Required Skills:

• Strong expertise in supervised learning and advanced ML techniques (Random Forest, GBM, regression, neural networks, boosting and bagging methods, ensemble models) 

• Proven experience building and productionizing ML pipelines 

• Advanced Python proficiency and experience with ML libraries 

• Strong data preparation and feature engineering skills 

• Experience with Snowflake and distributed data systems 

• Working knowledge of Unix and shell scripting 

• Strong analytical thinking, attention to detail, and communication skills 

Qualifications: 

• MSc/MS in a quantitative field with 4+ years of experience 
  or 

• BSc with 7+ years of relevant experience 

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

We’re looking for a Senior Data Engineer to design, build, and operate the data pipelines and aggregates that power Zeta’s AdTech platform. This is a hands-on individual contributor role focused on high-scale batch + streaming data processing, reliable data products, and analytics-ready datasets that enable prediction, agentic workflows, BI reporting, and measurement. You will partner closely with backend, ML, and product teams to deliver trusted, well-modeled data with strong performance, quality, and observability.

What You’ll Do

• Build data pipelines: Develop robust batch and streaming pipelines (Kafka/Kinesis) to ingest, transform, and enrich large-scale event data (impressions, clicks, conversions, costs, identity signals).
• Create data aggregates & marts: Design and maintain curated aggregates and dimensional models for multiple consumers—prediction models, agents, BI dashboards, and measurement workflows.
• Data modeling & contracts: Define schemas, data contracts, and versioning strategies to keep downstream systems stable as sources evolve.
• Data quality & reliability: Implement validation, anomaly detection, backfills, and reconciliation to ensure completeness, correctness, and timeliness (SLAs/SLOs).
• Performance & cost optimization: Optimize compute/storage for scale (partitioning, file sizing, incremental processing, indexing), balancing latency, throughput, and cost.
• Orchestration & automation: Build repeatable workflows with scheduling/orchestration (e.g., Airflow, Dagster, Step Functions) and CI/CD for data pipelines.
• Observability for data systems: Instrument pipelines with metrics, logs, lineage, and alerting to accelerate detection and root-cause analysis of data issues.

Security & governance: Apply least-privilege access, PII-aware handling, and governance controls aligned with enterprise standards.

5+ years building production data pipelines and data products (batch and/or streaming) in a high-scale environment.

Strong experience with SQL and data modeling (dimensional modeling, star/snowflake schemas, event modeling).

• Hands-on experience with streaming systems (Kafka preferred) and/or AWS Kinesis, including event-driven designs.
• Proficiency in one or more languages used for data engineering (Python, Java, Scala, or Go).
• Experience with distributed data processing (Spark, Flink, or equivalent) and performance tuning at scale.
• Experience with AWS data services and cloud-native patterns (S3, Glue/EMR, Athena, Redshift, etc. as applicable).
• Familiarity with lakehouse/table formats and large-scale storage patterns (e.g., Parquet; Iceberg/Hudi/Delta are a plus).
• Experience with orchestration/workflow tooling (Airflow/Dagster/Step Functions) and CI/CD for data workloads.
• Strong data quality/observability practices (tests, monitoring, lineage; understanding of SLAs/SLOs).
• Experience with SQL + NoSQL data stores (e.g., Postgres/MySQL; DynamoDB/Cassandra/Redis) and choosing the right store per use case.

Clear communicator and collaborator; able to work with mixed audiences and translate needs into reliable data interfaces.

• AdTech / programmatic advertising domain knowledge: DSP/SSP/exchange/RTB concepts and data flows.
• Experience building measurement pipelines (attribution, incrementality, lift, or experimentation analytics).

Experience supporting ML feature stores, offline/online feature generation, or model training datasets.

• Experience with real-time analytics stores (Druid/ClickHouse/Pinot) and high-cardinality aggregation strategies.
• Deep knowledge of data governance/privacy, including PII handling and consent-aware data processing.
• Open-source contributions, publications, or conference speaking.
• BS/MS in CS/Engineering or equivalent practical experience.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRM platform for Zeta. You will collaborate with your fellow Engineers and Product Managers to develop a roadmap and subsequent projects to build the next-generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment.

You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, performance, redundancy, and concurrency are paramount.

Responsibilities:

• This position will be responsible for the design and development of the next generation of our mobile communication services, like SMS/MMS/RCS (Rich Communication Services), etc. Knowledge and experience of working on RCS would be a plus.
• Responsible for independently and cooperatively understanding business requirements, designing, and implementing core components for a real-world marketing automation platform.
• Designing and implementing application code to satisfy product requirements
• Ensuring high product quality through rigorous code reviews and unit tests
• Fixing bugs and implementing enhancements
• Taking ownership of a significant product component in design and implementation 

Requirements:

• We are looking for exceptional talent with superior academic credentials and a solid foundation in computer science and distributed systems design and development.
• The candidate will have had at least 6 years of experience developing scalable, robust software platforms using Java/Ruby/Python or an equivalent language.
• A Bachelor’s degree in Computer Science or a related field from a university where the primary language of instruction is English is strongly preferred.
• Strong communication skills in a large, distributed development team environment are essential.

Qualification:

• BS or MS in Computer Science or related field
• 5 - 8 years of working experience with Python, Ruby and/or J2EE technology or equivalent OO paradigm
• Strong knowledge and experience with Kafka, Elastic Search, NoSQL databases such as Aerospike, Thrift, CI, and AWS.
• Experience working with container-based solutions is a plus.
• Demonstrated working experience with, and quick adoption of, AI tools and AI-based development practices.
• Experience working in a fast-paced technology environment.
• Strong object-oriented programming and design skills.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability and desire to learn new skills and take on new tasks.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc 300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross channel-campaign-management-reports-by-independent-research-firm-300938241.html 

Manager, Global Support

Role Overview:

The Global Support Manager is responsible for leading technical Tier 1 and Tier 2 Support teams, driving the strategic direction of customer support, and ensuring the delivery of exceptional service to our clients. This role focuses on overseeing the operational and strategic aspects of the support department, managing escalations, and fostering strong relationships with customers to reinforce organization’s reputation for outstanding support services.

The Global Support Manager is key in developing team capabilities, optimizing support processes, and aligning support services with the broader business objectives to enhance customer satisfaction and loyalty. This Manager works as part of the overall Global Support Leadership team on a variety of projects, programs, cross-functional meetings/initiatives and other activities as assigned.

Role Expectations:

• Oversees a support team, ensuring high-quality service and support across multiple channels, while managing team performance against key service
• Ensures support team members are equipped with the tools and knowledge necessary to deliver world class support services.
• Works closely with Product Management E SRE in on-boarding new capabilities/products into Support.
• Motivates, develops, coaches, and leads team members in adherence with established
• Responsible for team operations, schedule management, and
• Prepares, monitors, and reports on defined performance
• Evaluates team and individual performance by analyzing data, reviewing cases, and monitoring customer interactions.
• Leads by example in providing exceptional service, mentoring the team, and fostering an environment of accountability and excellence.
• Supports improvement initiatives on standardization of process and adoption of global best practices.
• Involvement in interviewing, hiring, and
• Conducts staff and team member 1:1 meetings and
• Assists in the resolution of escalated situations initiated by clients and partners
• Monitors outgoing communication to clients on behalf of organization.
• Facilitates and maintains positive relationships with teams, clients and
• Collaborates with other departments to align support services with business needs and objectives, contributing to overall customer success and product

Required Qualifications:

• 6+ years’ minimum experience in customer support, supervisory, or equivalent experience.
• Bachelor’s degree in computer science or equivalent
• Active command of the English language Additional languages to support managing clients local regions may be required.

Additional Qualifications:

• Experience with internet development technologies and tools (HTML, XML, Web Services, API, relational data, etc.)
• Excellent communication and interpersonal skills, with the ability to manage customer relationships and team dynamics effectively.
• Demonstrates a passion for enhancing customer experience, driving organizational success, and ensuring employee satisfaction.
• Action-oriented with strong time management, organizational, analytical, and problem-solving
• Skilled in identifying and addressing the root causes of customer issues
• Collaborates effectively across functional teams, on a global
• Demonstrated employee development
• Proven success in building and growing effective teams
• Dependable, motivated, self-starter, with the ability to direct work efforts independently
• On-call availability as needed

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

At Zeta Global, identity is at the core of our marketing cloud. The Identity team builds and operates backend services that power the Zeta Identity Graph - collecting, resolving, and maintaining billions of behavioural, demographic, and transactional signals. These services enable people-based marketing at scale, ensure trust and transparency in how identity data is managed, and provide critical APIs and event streams consumed across Zeta’s platform. Our systems support more than 235 million consumer profiles and process billions of events monthly, requiring services that are highly available, low-latency, and built to scale.

We are looking for a Lead Software Engineer who brings strength in both backend distributed systems and data engineering. In this role, you’ll design APIs and event-driven services, scale our systems to handle rapidly growing data volumes, and modernize our platform for resilience, transparency, and performance.

You Will:

• Design and build backend services and APIs for identity resolution, graph transparency, and integrations.
• Develop and optimize event-driven pipelines and workflows processing billions of signals.
• Deploy and operate cloud-native services on EKS/Kubernetes, leveraging Helm for repeatable deployments.
• Ensure reliability, observability, and scalability across services and data pipelines.
• Collaborate across engineering, product, and data teams to deliver end-to-end identity solutions.
• Mentor engineers and influence architecture and roadmap decisions.

You Have:

• 7+ years of experience in backend and/or data engineering at scale.
• Strong skills in Python, Java, or Scala, with expertise in APIs, distributed systems, and event-driven design.
• Hands-on experience with Kafka (or similar), Spark/Hive/Flink, and workflow schedulers (Airflow/Luigi).
• Proficiency with Kubernetes (EKS preferred) and deployment practices (Helm, service meshes).
• Solid knowledge of SQL, data modelling, and cloud platforms (AWS).
• Familiarity with columnar / NoSQL databases (Aerospike, Snowflake, HBase, Scylla, Elasticsearch)
• Knowledge of performance optimization and resilience patterns (caching, retries, fault tolerance).
• Familiarity with CI/CD and automated testing practices for backend services.
• Strong communication skills and a track record of driving technical direction and mentoring teams.

Bonus Skills:

• Experience with large-scale or multi-tenant distributed systems.
• Exposure to real-time streaming frameworks (Flink, Storm).
• Knowledge of open table formats (Iceberg, Hudi, Delta Lake).
• Background in security, compliance, or privacy related to identity systems.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

Should you need any assistance or require further information, please do not hesitate to contact us.

Equity Accounting

 Professional would be required to manage the stock-based compensation accounting, equity schedules, and related quarterly and annual financial reporting. The ideal candidate will ensure accurate financial reporting under U.S. GAAP, maintain compliance with internal controls and external audit requirements, and partner closely with the HR and Legal teams.

Key Responsibilities:

• Prepare and maintain stock-based compensation schedules, including option grants, RSUs, ESPP, and performance awards.
• Ensure accurate accounting and financial reporting for all equity-related transactions in accordance with ASC 718 (Compensation – Stock Compensation).
• Manage and reconcile the equity roll-forward, including tracking of shares outstanding, exercises, cancellations, and forfeitures.
• Work with external platforms to maintain integrity of equity
• Partner with HR and Legal teams to validate grant data and ensure completeness and accuracy of equity
• Calculate and record monthly/quarterly journal entries, including SBC
• Ensure compliance with internal controls

Qualifications:

• MBA Finance / CPA (preferred)
• 2–5 years of relevant experience in accounting, preferably with exposure to equity or compensation
• Strong hold in MS Excel
• Excellent analytical skills and attention to detail
• Ability to work cross-functionally and meet tight reporting deadlines

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-

Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-   cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Role Overview:

The IT SOX Director is responsible for the end‑to‑end ownership of the SOX compliance program, covering IT General Controls (ITGCs), IT Application Controls (ITACs), automated controls, and Business / Financial Reporting SOX. This role partners closely with Information Security, IT, and Finance to ensure effective control design, testing, remediation, and continuous improvement in support of SOX Sections 302 and 404.

Key Responsibilities:

1. IT SOX Program Leadership & Strategy:

• Own and lead the end‑to‑end IT and Financial Reporting SOX program, ensuring effective design, operating effectiveness, remediation, and continuous improvement.
• Oversee SOX compliance for:
• IT General Controls (ITGCs), IT application controls, and automated controls across existing and new systems supporting financial reporting.
• Lead financial reporting risk assessments to determine SOX scope for new or changed business processes

1. Risk Assessment, Scoping & Control Design

• Lead annual and ongoing IT risk assessments to determine SOX scope for existing systems, new applications, platforms and technology changes
• Lead annual and ongoing risk assessments to determine SOX scope for existing and new financial reporting process; Manage the review of design and operating effectiveness of the process

1. SOX Testing Oversight & Issue Management:

• Oversee the design and operating effectiveness reviews of:
• ITGCs and ITACs across scoped systems and platforms
• Business and financial reporting controls across in‑scope processes
• Direct and guide the team through all phases of SOX testing, including planning, walkthroughs, testing, review, and reporting.

• Perform quality reviews of testing results to ensure accuracy, completeness, and audit readiness, and drive timely completion of in‑house SOX testing.
• Prepare IT and business process owners for external SOX audits, walkthroughs, and inquiries.
• Review SOC 1 Type II reports, assess control implications, and coordinate discussions with relevant process owners including Complementary User Entity Controls.
• Support identification, evaluation, and remediation of SOX deficiencies in partnership with stakeholders.

1. Audit & Stakeholder Management

• Coordinate and support external auditor requests, including walkthroughs, evidence submission, and issue resolution.
• Build strong working relationships with IT, Engineering, Information Security, and Finance Controllers to ensure smooth SOX execution.

1. Process Improvement, Automation & Transformation

• Identify and implement opportunities to automate IT and SOX controls, reduce manual effort, and increase auditor reliance.
• Drive standardization and quality of SOX documentation, including process flows, Risk & Control Matrices (RCMs), system diagrams, and role matrices.
• Promote continuous improvement through effective use of SOX tools, GRC platforms, AI tools, and data analytics. 

1. Team Leadership & Talent Development

• Lead, coach, and mentor the in‑house SOX team, fostering technical excellence and accountability.
• Set clear performance expectations, review work quality, and develop a high‑performing compliance culture.
• Support capability building and succession planning within the SOX function. 

1. Regulatory & Industry Awareness

• Stay current with SOX, PCAOB, COSO, and IT risk management standards, including emerging focus areas (eg: AI)
• Monitor regulatory developments and proactively adapt the SOX program to meet changing expectations

Skills required:

• Strong working knowledge of ITGC, ITAC, Key data reporting testing and financial reporting SOX
• Ability to interpret and leverage SOC 1 / SOC 2 reports, including evaluation of CUECs and sub‑service organizations
• Strong working knowledge on SOX scoping for IT applications/platforms and financial reporting process
• Strong understanding of COSO Internal Control Framework and alignment of IT controls to financial reporting risks
• Solid understanding of IT environments including ERP systems, cloud platforms, dev Ops, change pipeline and cloud controls
• Proven ability to lead, coach, and manage inhouse SOX teams
• Clear, concise communication of IT and financial reporting risks and control issues to senior management and audit committee

Education Qualification required:

• CA/CPA/IT or MBA Engineering graduates/Certified Information System Auditor/ with 10 to 15 years of IT SOX experience. The candidate should also possess reasonable business SOX experience.
• In-depth expertise in the COSO framework, PCAOB standards, and IT control environments.
• Demonstrated success leading large-scale, complex SOX programs within public company settings.
• Strong ability to engage and influence senior leadership and external auditors.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,

gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Customer Success Manager

Zeta Global is looking for a dynamic and personable individual who is acutely skilled in client service management to join the CRM Customer Success account team to manage a portfolio of existing clients. The Customer Success team is responsible for managing client relationships and delivering best-of-breed customer service and performance for our marketing clients.

The Account Manager collaborates with multiple stakeholders to negotiate, draft, and ‘close’ commercial agreements between Zeta Global and our enterprise clients. This role requires a keen focus on contractual outcomes, with the goal of sustaining & maximizing Zeta Global’s incumbent Annual Recurring Revenue (ARR). The primary success metrics for the Account Manager are Net ARR retention and customer satisfaction.

Responsibilities:

 • Responsible for overall client satisfaction and retention.

 • Assume contractual responsibilities for a portfolio of clients, executing a license renewal schedule and SOW cadence with each.

• Build critical client relationships with contract signatories, procurement, legal, and key finance personnel.

• Act in a client-facing capacity to lead the direction, communications, and outcomes across teams.

• Lead client calls and communications.

• Ensure and manage to outcomes and follow-ups.

 • Manage client budget and forecast processes.

• Ensure compliance with SLAs.

• Promote and pursue client collections, when necessary.

• When issues are identified, work with team members to develop solutions and client communication.

 • Escalate any major client issues, bringing in senior management as appropriate.

Experience:

• BS or BA degree, preferably in Marketing or Business.

• 5 -7 years’ experience in account management or professional work experience in a fast-paced agency environment, with accountability or direct involvement in contracts ranging up to $100K in annualized value.

• Excellent communications skills and relationship skills.

 • Strong business acumen with natural aptitude for identifying risks and opportunities.

• Self-driven with the energy and resilience to perform consistently at a high level.

 • Proficient in MS Office: Excel, PowerPoint, and Word.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

 https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

 https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

 https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

 https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Campaign Manager

Primary Job Responsibilities:       

The Campaign Manager will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!

Role/Responsibilities: 

• Gathering campaign requirements, timelines and finalizing briefing
• Coordinate with cross functional team to drive email development
• Managing the creative process if required
• Analyze provided html assets and revise where necessary
• Campaign configuration
• Audience creation, management and data troubleshooting (not responsible for the data integrity - BSA)
• Quality Assurance and testing of campaign
• Campaign performance tracking & reporting
• Management of campaigns and communications of time, scope, cost
• Managing & maintaining campaign documentation
• Client and internal training on campaign process, platform tools & custom applications
• Campaign/trigger monitoring & issue resolution management
• Internal & external training of platform, tools & custom applications
• Day to day support of specific platform & custom applications for self-deployment clients
• Beta testing Product features and upgrades
• Active participation in internal and external calls to understand upcoming projects or campaigns. 

Experience: 

• 2+ years related full-time experience in customer support or client services environment
• Must have strong understanding of customer service standards
• Must have strong critical thinking skills
• Working knowledge of HTML/CSS
• Working knowledge on the relational database structure (primary and unique keys, sister table joins)
• Self-starter who requires minimum supervision
• Strong written and oral communication skills
• Must have the ability to multi-task and prioritize work independently
• Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
• Must have a high attention to detail with the ability to produce flawless work in rapid succession
• Must possess effective communication skills when speaking to technical and non-technical.

Not required but a plus:

• Knowledge and experience with basic Adobe Photoshop functionality
• Knowledge of email best practices

  Qualifications:

   

  • Bachelor's degree ( BTECH ) OR Masters ( MBA )
  • Proficient in Microsoft Office applications, especially Excel and MS Word

   

  Company Summary:

  Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

  Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

  Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

  Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

  https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

  https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

  https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

  https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

  https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

As a Staff Backend Engineer, you will be a highly technical individual contributor responsible for designing, building, and optimizing the backend systems that power our low-latency ad platform. You will take the lead in developing scalable microservices and streaming data infrastructure to handle high-throughput workloads with minimal latency. This role requires deep expertise in distributed systems and real-time data processing (ideally in the programmatic advertising domain) to ensure our systems remain highly performant and reliable. You’ll work closely with product managers, data scientists, and other engineering teams to translate business needs into technical solutions and ensure the platform is fast, fault-tolerant, and observable. This role is based in the United States and can be performed remotely, with a preference for candidates who can join us in a hybrid capacity in San Francisco, New York, or Atlanta.

Responsibilities:

• System Architecture & Development: Lead the design and implementation of scalable, high-performance backend services, including microservices and APIs, that can efficiently handle large volumes of requests with low latency. Ensure the architecture accommodates real-time bidding and personalization use cases common in AdTech.
• Streaming Data Infrastructure: Develop and maintain streaming data pipelines and event-driven systems to process and analyze continuous data flows in real time (e.g., using Apache Kafka). Optimize data ingestion and processing for timeliness and accuracy to support downstream analytics and machine-learning models.
• Performance & Reliability: Ensure the backend systems are highly performant, resilient, and stable under heavy load. Implement robust fault-tolerance mechanisms and optimize for low-latency response times in a high-concurrency environment. Leverage observability best practices (comprehensive monitoring, logging, and tracing) to enable engineers to quickly analyze system behavior and take proactive measures to boost performance and reliability.
• Cross-Functional Collaboration: Work closely with cross-functional teams – including Product, Data Science, DevOps, and Frontend – to translate business requirements into scalable technical solutions. Facilitate effective communication and collaborative problem-solving to deliver new features and improvements that align with our product roadmap.
• Technical Leadership & Mentorship: Provide technical leadership within the engineering team without direct managerial duties. Guide and mentor junior engineers through code reviews, design discussions, and best practice adoption, fostering a culture of technical excellence and continuous improvement.
• Technical Strategy & Innovation: Stay abreast of emerging technologies and industry trends (e.g. new AWS services, streaming frameworks, database technologies) and evaluate their potential benefit to our platform. Contribute to the technical roadmap, making build-vs-buy recommendations and driving innovation to keep our systems ahead of the curve.

Required Qualifications:

• 8+ years of software engineering experience building backend systems, with 3+ years in a senior or lead role (e.g. Staff Engineer, Principal Engineer) in the AdTech or a similar high-volume, low-latency domain.
• Proven track record in designing and building high-throughput, low-latency distributed systems that operate at scale (e.g. handling thousands of requests per second or more).
• Expertise in microservices architecture and distributed system design, including experience decomposing monoliths or building greenfield microservices with well-defined APIs.
• Proficiency in Java and Go for backend development, and experience with Python for scripting, automation, or data processing tasks.
• Hands-on experience with streaming data technologies and event-driven frameworks, such as Apache Kafka (or AWS Kinesis), and possibly stream processing frameworks (Spark Streaming, Flink, or similar, experience with Apache Kafka is highly desired).
• Strong experience with cloud platforms (AWS preferred) and deploying services in a cloud-native environment. Familiarity with AWS components like EC2, S3, Lambda, SNS/SQS, etc., and ability to design cost-effective, performant cloud architectures.
• Experience with both SQL and NoSQL databases for high-volume applications. Comfortable with technologies like PostgreSQL/MySQL as well as key-value or wide-column stores (e.g. DynamoDB, Cassandra, Redis) for caching and fast lookups.
• Familiarity with containerization and orchestration tools (Docker, Kubernetes) and CI/CD pipelines to build and deploy microservices reliably.
• Deep understanding of system observability and monitoring – experience instrumenting applications and using monitoring/logging tools to ensure visibility into system performance (e.g. Prometheus, Grafana, ELK stack or similar).
• Excellent problem-solving and communication skills. Ability to communicate complex technical concepts clearly to cross-functional team members and stakeholders. Proven collaboration skills in an agile development environment.

Preferred Qualifications:

• Domain Expertise: Deep knowledge of the programmatic advertising ecosystem, including how Demand-Side Platforms (DSPs), Supply-Side Platforms (SSPs), ad exchanges, and real-time bidding (RTB) work together. Prior experience building or optimizing components of a DSP or ad server is a strong plus.
• High-Scale Data Processing: Experience designing systems that operate at extreme scale, such as real-time auction systems or high-frequency trading platforms, and optimizing algorithms for latency and throughput (e.g. understanding of auction theory or bidding optimization strategies).
• Data Pipelines & Analytics: Familiarity with big data processing and analytics pipelines (Spark, Hadoop, or columnar data stores) for batch and streaming workloads. Experience with data warehousing or real-time analytics databases (e.g. Druid, ClickHouse) is a plus.
• Advanced Performance Tuning: Demonstrated experience in performance profiling and optimization (e.g. JVM tuning, concurrency, GC optimization, network I/O) in large-scale Java or Go applications.
• Leadership in the Tech Community: A track record of contributing to open-source projects, technical publications, or speaking at industry conferences. Keeping on top of emerging trends and sharing knowledge both inside and outside the organization.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or Ph.D. a plus), with strong foundations in algorithms and data structures.

Company Profile:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

As a Staff Backend Engineer, you will be a highly technical individual contributor responsible for designing, building, and optimizing the backend systems that power our low-latency ad platform. You will take the lead in developing scalable microservices and streaming data infrastructure to handle high-throughput workloads with minimal latency. This role requires deep expertise in distributed systems and real-time data processing (ideally in the programmatic advertising domain) to ensure our systems remain highly performant and reliable. You’ll work closely with product managers, data scientists, and other engineering teams to translate business needs into technical solutions and ensure the platform is fast, fault-tolerant, and observable. This role is based in the United States and can be performed remotely, with a preference for candidates who can join us in a hybrid capacity in San Francisco, New York, or Atlanta.

Key Responsibilities

• System Architecture & Development: Lead the design and implementation of scalable, high-performance backend services, including microservices and APIs, that can efficiently handle large volumes of requests with low latency. Ensure the architecture accommodates real-time bidding and personalization use cases common in AdTech.
• Streaming Data Infrastructure: Develop and maintain streaming data pipelines and event-driven systems to process and analyze continuous data flows in real time (e.g., using Apache Kafka). Optimize data ingestion and processing for timeliness and accuracy to support downstream analytics and machine-learning models.
• Performance & Reliability: Ensure the backend systems are highly performant, resilient, and stable under heavy load. Implement robust fault-tolerance mechanisms and optimize for low-latency response times in a high-concurrency environment. Leverage observability best practices (comprehensive monitoring, logging, and tracing) to enable engineers to quickly analyze system behavior and take proactive measures to boost performance and reliability.
• Cross-Functional Collaboration: Work closely with cross-functional teams – including Product, Data Science, DevOps, and Frontend – to translate business requirements into scalable technical solutions. Facilitate effective communication and collaborative problem-solving to deliver new features and improvements that align with our product roadmap.
• Technical Leadership & Mentorship: Provide technical leadership within the engineering team without direct managerial duties. Guide and mentor junior engineers through code reviews, design discussions, and best practice adoption, fostering a culture of technical excellence and continuous improvement.
• Technical Strategy & Innovation: Stay abreast of emerging technologies and industry trends (e.g. new AWS services, streaming frameworks, database technologies) and evaluate their potential benefit to our platform. Contribute to the technical roadmap, making build-vs-buy recommendations and driving innovation to keep our systems ahead of the curve.

Required Qualifications:

• 8+ years of software engineering experience building backend systems, with 3+ years in a senior or lead role (e.g. Staff Engineer, Principal Engineer) in the AdTech or a similar high-volume, low-latency domain.
• Proven track record in designing and building high-throughput, low-latency distributed systems that operate at scale (e.g. handling thousands of requests per second or more).
• Expertise in microservices architecture and distributed system design, including experience decomposing monoliths or building greenfield microservices with well-defined APIs.
• Proficiency in Java and Go for backend development, and experience with Python for scripting, automation, or data processing tasks.
• Hands-on experience with streaming data technologies and event-driven frameworks, such as Apache Kafka (or AWS Kinesis), and possibly stream processing frameworks (Spark Streaming, Flink, or similar, experience with Apache Kafka is highly desired).
• Strong experience with cloud platforms (AWS preferred) and deploying services in a cloud-native environment. Familiarity with AWS components like EC2, S3, Lambda, SNS/SQS, etc., and ability to design cost-effective, performant cloud architectures.
• Experience with both SQL and NoSQL databases for high-volume applications. Comfortable with technologies like PostgreSQL/MySQL as well as key-value or wide-column stores (e.g. DynamoDB, Cassandra, Redis) for caching and fast lookups.
• Familiarity with containerization and orchestration tools (Docker, Kubernetes) and CI/CD pipelines to build and deploy microservices reliably.
• Deep understanding of system observability and monitoring – experience instrumenting applications and using monitoring/logging tools to ensure visibility into system performance (e.g. Prometheus, Grafana, ELK stack or similar).
• Excellent problem-solving and communication skills. Ability to communicate complex technical concepts clearly to cross-functional team members and stakeholders. Proven collaboration skills in an agile development environment.

Preferred Qualifications:

• Domain Expertise: Deep knowledge of the programmatic advertising ecosystem, including how Demand-Side Platforms (DSPs), Supply-Side Platforms (SSPs), ad exchanges, and real-time bidding (RTB) work together. Prior experience building or optimizing components of a DSP or ad server is a strong plus.
• High-Scale Data Processing: Experience designing systems that operate at extreme scale, such as real-time auction systems or high-frequency trading platforms, and optimizing algorithms for latency and throughput (e.g. understanding of auction theory or bidding optimization strategies).
• Data Pipelines & Analytics: Familiarity with big data processing and analytics pipelines (Spark, Hadoop, or columnar data stores) for batch and streaming workloads. Experience with data warehousing or real-time analytics databases (e.g. Druid, ClickHouse) is a plus.
• Advanced Performance Tuning: Demonstrated experience in performance profiling and optimization (e.g. JVM tuning, concurrency, GC optimization, network I/O) in large-scale Java or Go applications.
• Leadership in the Tech Community: A track record of contributing to open-source projects, technical publications, or speaking at industry conferences. Keeping on top of emerging trends and sharing knowledge both inside and outside the organization.
• Education: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or Ph.D. a plus), with strong foundations in algorithms and data structures.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

As a Senior AI/ML Engineer in our AdTech team, you will be a hands-on individual contributor building and deploying machine learning models and AI-driven features for our advertising platform. You will partner with engineering, product, and data science to deliver production-grade ML for campaign optimization, user personalization, and creative intelligence—operating at large scale and low latency across billions of ad events per day. You will contribute to modern ML/LLM capabilities and agentic workflows that automate and enhance campaign operations, with a strong focus on reliability, performance, and measurable business impact.

Key Responsibilities

• Machine Learning Delivery: Design, implement, and ship scalable ML solutions for core AdTech use cases (targeting, ranking, pacing, measurement). Own features end-to-end from experimentation to production rollout.
• ML System Design: Build and evolve the ML lifecycle—data preparation, training, evaluation, and real-time inference—ensuring models integrate cleanly with ad serving systems and meet low-latency, high-throughput requirements.
• Technical Contribution: Contribute to the AI/ML technical roadmap by evaluating tools and techniques (including deep learning, LLMs, and retrieval/feature systems). Make pragmatic trade-offs with an eye toward maintainability and operational excellence.
• AI & Agentic Applications: Develop and integrate LLM-powered features and agentic workflows that assist with campaign workflows such as audience insights, bid/budget recommendations, and creative generation—within well-defined guardrails.
• Cross-Functional Collaboration: Work closely with engineering, product, and data science partners to translate marketing objectives into ML-driven solutions, define success metrics, and deliver iterative improvements.
• Performance & Reliability: Operate ML services in a high-concurrency, latency-sensitive environment. Optimize inference paths, implement monitoring/alerting, manage model drift, and ensure safe deployment practices (A/B testing, canaries, rollbacks).
• Mentorship & Best Practices: Mentor and support other engineers through code/model reviews and knowledge sharing. Champion engineering rigor in testing, observability, documentation, and reproducible ML workflows.

Required Qualifications

• 5+ years of experience in software engineering and/or applied machine learning, with a track record of shipping ML systems to production.
• Experience designing and building high-throughput, low-latency services or data pipelines for large-scale applications.
• Working knowledge of the programmatic advertising ecosystem (DSP/SSP/RTB) is a plus; strong adjacent experience (recommendation, ranking, marketplaces) is also valued.
• Proficiency in at least one of Java, Go, or Python for backend services and ML tooling.
• Hands-on experience with ML frameworks (PyTorch or TensorFlow) and common modeling approaches (classification, ranking, embeddings, deep learning).
• Experience with big data and streaming frameworks (e.g., Spark, Kafka) for processing and analyzing large datasets.
• Experience deploying ML to cloud environments (preferably AWS) and operating services at scale.
• Familiarity with data stores (SQL/NoSQL) such as PostgreSQL/MySQL, Cassandra/DynamoDB, Redis, etc.
• Familiarity with containerization/orchestration (Docker, Kubernetes) and CI/CD practices.
• Strong communication skills and ability to collaborate across disciplines; comfort explaining technical concepts to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with Large Language Models (LLMs) and generative AI applied to advertising (e.g., ad copy generation, creative optimization, or personalized messaging).
• Experience designing and implementing agentic workflows that support autonomous or semi-autonomous decision-making with strong safety/observability guardrails.
• Experience with model serving and optimization for real-time inference (latency-critical environments).
• Familiarity with modern data lake and table formats (e.g., Apache Iceberg, Apache Hudi) for managing large-scale analytical datasets.
• Knowledge of microservices architecture and event-driven design patterns in distributed systems.
• Contributions to open-source projects, publications, or speaking engagements that demonstrate thought leadership in AI/ML are a plus.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Greetings From Zeta Global !!

As a Senior Systems Administrator for Finance Systems, you will be the key architect and steward of our NetSuite ERP environment. This role is critical to ensuring seamless support and enhancements for our finance operations. You will work closely with Finance, IT, Corporate, and various business units to drive process improvements, system integrations, and operational excellence. This is a senior role that requires a self-starter who can work independently, manage vendor relationships, and mentor junior team members

This role reports to the Head of Information Technology and Corporate Systems.

Location: Hyderabad, India

Work Hours: 3 PM IST – 12 AM IST

Essential Responsibilities:

NetSuite ERP Management: Oversee the daily operations of our NetSuite instance (both sandbox and production), ensuring robust performance across modules such as GL, A/P, A/R, order and billing management, revenue recognition, fixed asset management, and banking/electronic payments. Maintain system stability, data integrity, and compliance by keeping software, scripts, and integrations up to date.

Reporting C Analytics: Serve as a NetSuite C Suite Analytics super-user by developing advanced reports, dashboards, and insights to support financial decision-making.

Vendor C Change Management: Establish and manage relationships with NetSuite vendors and professional service providers. Implement a proactive change management process, including detailed impact analysis and approval workflows for system modifications.

System Integration C Upgrades: Lead the deployment of new functionality and integrate NetSuite with other enterprise systems (e.g., Concur, ADP, SFDC). Oversee comprehensive testing and smooth execution of NetSuite upgrades.

Documentation C Compliance: Develop and maintain clear documentation, including policies, procedures, workflows, and user guides. Ensure adherence to internal controls, segregation of duties, and regulatory compliance.

Team Leadership C Mentorship: Mentor and guide junior team members, including a dedicated NetSuite administrator, with an emphasis on security and access control best practices. Continuous Improvement: Stay current with industry trends and NetSuite advancements by attending training sessions, user conferences, and online forums.

Desired Qualification:

Experience: At least 10 years of progressive ERP experience, with significant hands-on experience in managing and administering NetSuite. Demonstrated experience managing vendor relationships and leading ERP projects.

Technical Expertise: Deep understanding of core NetSuite functionalities, customization capabilities (Suite Script, Suite Analytics, workflows), and standard business processes. Proven experience in integrating NetSuite with other enterprise systems.

Skills: Strong project management, analytical, and problem-solving skills. Excellent communication skills with the ability to work cross-functionally in a dynamic, fast-paced environment. A proactive, can-do attitude with a passion for innovation and continuous improvement.

Leadership: Experience in mentoring and leading less senior team members. Ability to drive change and manage complex system upgrades with minimal external support.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

We invite you to explore this opportunity to be a part of the Zeta family……

Role Overview

The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.

Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.

You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.

Key Responsibilities

ABM Strategy & Planning

• Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
• Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
• Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
• Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments

Campaign & Program Execution

• Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
• Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
• Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
• Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.

Sales Alignment & Collaboration

• Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
• Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
• Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
• Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams

Data, Insights & Reporting

• Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
• Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
• Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
• Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging

Technology, Data & Operations

• Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
• Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
• Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales

Qualifications

• 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
• Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
• Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
• Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
• Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
• A data-guided mindset and curiosity to understand what’s driving results and where to iterate

Preferred Experience

• Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
• Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
• Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
• Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)

What Success Looks Like

• ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
• Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
• Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
• High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273383120

Your Role:

The Territory Manager is responsible for establishing and developing business through existing and new clients in assigned regions and/or territories.

Your Opportunity:

• Maintain and develop the existing client base through regional marketing and direct sales activities
• Identify, qualify and develop new opportunities through prospecting and networking
• Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development
• Achieve assigned monthly, quarterly and annual sales budgets and other regional objectives established by the Vice President of Sales
• Provide monthly and quarterly sales forecasts
• Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers
• Consistently achieve and/or exceed your assigned quotas and revenue objectives
• Utilize channel sales resources in your region as necessary
• Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management

What You'll Need:

• Bachelor’s Degree and 4 years of experience directly relating to this job
• Ability to take on a consultative style when presenting ideas and products
• Competency with sales tracking tools
• Outstanding oral and written communication skills
• Must be detail oriented and capable of accurate work with minimal supervision
• Ability to sit and work at a computer for extended periods of time
• Ability to travel approximately 50% of the time

#LI-MF1 #LI-Remote

Role - Staff Software Engineer: Industry Assurance Platform

The Problem We’re Solving

Most disaster recovery is a checkbox. What happens when a ransomware attack doesn't just take down one server, but knocks out the entire ecosystem of suppliers and trading partners for weeks? In healthcare, that’s a catastrophe. We are building an industry-wide, high-availability trading platform that steps in when the primary systems fail.

What We Need You to Do

We are seeking a highly skilled and hands-on Staff Software Engineer to provide deep technical leadership within our engineering organization. This role is intended for senior technologists who excel at solving complex engineering problems, driving architectural excellence, and elevating the technical capabilities of the broader team.

The Staff Engineer operates as a senior individual contributor who influences technical direction, mentors engineers, and collaborates cross-functionally to deliver scalable, reliable, and high-quality software solutions. This role does not include direct people management responsibilities but carries significant technical ownership and organizational impact.

Key Responsibilities

· Technical Leadership – Design and implement scalable, secure and hig-performance software system; Lead complex technical initiatives spanning multiple teams or systems

· Hands-on Development – Contribute actively to codebase through design, development, code reviews and performance optimizations; Champion modern practices including automation, observability and resiliency

· Mentorship – Promote high standards in coding, testing, documentation and system design; develop technical talent by sharing knowledge

· Cross-functional collaboration – Partner closely with Product Management, Marketing, Operations and other stakeholders to translate business needs to technical solutions; Communicate complex technical concepts to non-technical audience

· Execution & Delivery – Provide leadership during planning, estimation & execution phases

Required Qualifications

· Bachelor’s degree in Computer science, Engineering or equivalent

· 8-10 years of experience in designing and building distributed software systems using Microsoft tech stack (.Net, C# )

· Experience in cloud services Azure/AWS Lambda, SQS, API Gateway, ECS etc.

· Hands-on experience with messaging systems like Kafka or Azure Service Bus

· Knowledge of Entity Framework, LINQ, PostgreSQL, MongoDB

· Implementing responsive UI using HTML5, CSS3, Angular

· Implementing CI/CD pipelines using Azure DevOps, GitHub Actions. Knowledge of Containerization and orchestration tools

· Implement testing strategies using unit, integration and API testing

Preferred Skills

· Multi-Cloud & Serverless Experience: Familiarity deploying applications on Azure & AWS specific services like Lambda and Step Functions (for hybrid-cloud orchestration)

· Leverage AI-powered tools - GitHub Copilot/Claude Code/Cursor - to accelerate delivery

· Exposure to AI/ML integration for predictive analytics

Impact of the role

Success in this role will be measured by technical outcomes — improved system scalability and stability, stronger engineering practices, accelerated delivery through mentorship, and effective collaboration across organizational boundaries.

The role

Nebius is looking for a Senior Salesforce Administrator. As a Senior Salesforce Administrator in our hyper-growth environment, you will play a foundational role in building and scaling our CRM ecosystem from day one. This is a position where you will not only configure and manage Salesforce, but also analyze business processes, design intelligent workflows, and apply data-driven insights to help teams move faster.

You will partner with Sales, Marketing, Customer Success, Product, and Engineering to architect a next-generation CRM platform that supports rapid scaling, automation-first operations, and AI-driven decision-making. This is an opportunity to shape the backbone systems of a fast-growing AI company—creating a CRM foundation that is flexible, automated, and built for high-velocity go-to-market teams.

You’re welcome to work remote from India.

Your responsibilities will include:

Administration, Configuration & Automation

• Own day-to-day Salesforce administration, including user access, permissions, security controls, page layouts, objects, record types, and data governance.
• Build scalable automation using automation to replace manual processes and enable operational efficiency.
• Work with stakeholders to map business processes, identify gaps, and design technical solutions aligned with the needs of a hyper-growth GTM engine.
• Translate business requirements into clear user stories, functional specs, and structured workflows.
• Analyse CRM usage patterns and funnel metrics to recommend operational and process improvements.
• Use Salesforce reporting and dashboards to surface insights that help leaders make data-backed decisions.
• Maintain documentation of data models, configurations, integrations, and process maps.
• Collaborate with GTM teams to build lead management flows, sales processes, customer lifecycle models, and AI-powered workflow automations.
• Deliver training, onboarding, and ongoing support to ensure strong user adoption across fast-scaling teams.
• Manage data imports/updates, deduplication, and data cleansing initiatives.
• Support integration efforts with GTM systems, marketing automation platforms, billing systems, and internal tools.
• Troubleshoot issues proactively and act as the go-to expert for platform reliability and performance.

We expect you to have: 

• 4–7+ years in Salesforce Administration with Enterprise CRM experience.
• Strong expertise in Salesforce configuration, automation (Flows), data modelling, and security.
• Demonstrated experience acting in requirements gathering, process design, workflow mapping, and reporting.
• Experience supporting high-velocity GTM teams (Sales, Marketing, Customer Success).
• Strong analytical skills with the ability to translate raw CRM data into insights and actionable recommendations.
• Familiarity with integrations, connected apps, APIs, and middleware (no coding required, but technical comfort is essential).
• Experience with lead routing, funnel analytics, lifecycle automation, or revenue operations tooling is highly valued.
• Excellent communication skills with the ability to influence stakeholders in a fast-changing, high-pressure environment.
• Salesforce certifications such as Admin, Advanced Admin, or Platform App Builder preferred.

Role - AI Platform & Integration Manager

Location - Remote until further notice

About the role - 

As the AI Platform & Integration Manager, you'll own the end-to-end technical health of the studio's AI platforms — ensuring they are well integrated, consistently optimised, and built to scale. You'll bridge technical infrastructure and business output, working cross-functionally with creative, production, and operations teams to ensure the tools the studio depends on work seamlessly together.

What you'll do -

• Own the technical architecture and operational health of AI platforms, serving as the primary point of accountability for platform stability, reliability, and performance.
• Design, build, and maintain API integrations and system connectivity across the AI and content technology stack.
• Configure and continuously optimise AI platforms to improve performance, scalability, and cost-efficiency.
• Build, deploy, and maintain automation workflows that reduce manual effort and accelerate studio operations.
• Manage application integrations and data synchronisation across platforms, ensuring accuracy and consistency of data flows.
• Design and maintain data pipelines; monitor data integrity, identify anomalies, and resolve issues proactively before they impact operations.
• Develop and execute technical QA and testing frameworks to validate platform behaviour, integration reliability, and output quality.
• Maintain clear, accurate documentation of system architecture, integration configurations, and operational processes — accessible to both technical and non-technical stakeholders.
• Evaluate emerging AI tools and integration technologies; provide evidence-based recommendations on adoption and implementation.
• Act as the technical point of contact for platform-related questions from creative, production, and operations teams — translating complexity into clear, actionable guidance.

What you need to be great in this role: 

Technical expertise

• Proven experience owning and managing AI platform infrastructure in a live production environment.
• Strong command of API design and RESTful services, with hands-on integration experience across enterprise or marketing technology stacks.
• Experience building and maintaining automation workflows using modern integration tooling.
• Proficiency in application integration, data synchronisation, and middleware configuration.
• Experience designing, deploying, and monitoring data pipelines with a focus on data integrity and performance.
• Rigorous, systematic approach to technical QA, testing methodology, and issue resolution.
• Ability to produce clear technical documentation for both technical and non-technical audiences.

Collaboration and influence

• Confident communicating technical complexity to non-technical stakeholders without losing precision.
• Able to work cross-functionally with creative, production, and operations teams — translating business requirements into technical solutions.
• Proactive in surfacing risks, dependencies, and platform limitations before they escalate.

Gen AI & agentic thinking

• Advanced use of generative AI tools to enhance platform management, technical problem-solving, and documentation quality.
• Experience designing AI-assisted workflows that improve efficiency and output consistency.
• Ability to guide others on effective, responsible AI tool usage within a platform context.
• Agentic approach to complex, multi-step technical challenges: able to decompose problems, identify optimal paths forward, and execute with precision.
• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all outputs

Req ID - 17531

#BTG+ #LI-PG1

Why we're hiring:

To help us scale and deliver solutions across our Data Mesh platform, we are looking for a DevOps engineer who can be responsible for the deployment of our data solutions using Azure DevOps. Automation is at the core of our solutions, which spans our development, testing and production infrastructures. A focus on balancing agility, low maintenance and security is critical.

The ideal candidate will have a solid background in DevOps engineering for a large company and be highly experienced with Azure DevOps Pipelines to deploy both IaC and solutions. You’ll be working closely with our Software & Data Engineering teams - from the first lines of code being committed to it being deployed into production.

The DevOps engineer will also help design & plan projects and be involved in project execution decisions.

What you'll be doing:

• Build CI/CD process to increase release efficiency and reduce occurrence of errors.
• Develop software to integrate with internal backend systems
• Perform root cause analysis of deployment errors and provide future mitigation of those errors
• Communicate to both technical and non-technical stakeholders
• Cloud deployment and management
• CI/CD management and deployment
• Performance assessment, monitoring and recommending performance enhancements
• Infrastructure management using IaC
• Continuous testing at different stages of the development lifecycle
• Helping to implement a DevOps culture

What you'll need:

• At least 3 years’ experience as an Azure DevOps engineer
• Azure infrastructure configuration and management with at least AZ-900 certification
• Experience of designing and implementing CI/CD pipelines in Azure DevOps for web services and data products
• Scripting in Python, Bash and Powershell
• Experience with tools including Docker, Kubernetes
• Experience Azure Data Services - Data Factory, Synapse, Azure Databricks
• Experience using ARM and Terraform (Experience using Bicep an advantage)
• Experience Azure DevOps to deploy Azure Cloud Scale Analytics (Not essential)
• Problem-solving attitude
• Collaborative team spirit  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

As a Data Engineer in the WPP Enterprise Data Group, you will be responsible for the design and implementation of scalable data solutions providing enterprise-scale data transformation across a broad range of projects.

Your role will focus on delivering solutions that utilize large-scale data ingestion, processing, storage/querying, streaming, and batch analytics using Databricks. As part of a team, you will implement world-class solutions designed by our data architects. Your responsibilities will include estimating, designing, coding, testing, deploying, and ensuring scalability and performance on Azure using key technologies like Databricks.

As a hands-on technologist with an extensive data engineering background using Databricks, you will be joining a group of Data Engineers who are passionate about building the best possible solutions for our business and endorse a culture of life-long learning and collaboration.

What you'll be doing:

• Design, build, test and maintain data pipelines (ELT), according to business and technical requirements.
• Implement secure platforms with data governance in mind.
• Play a key role in automation and building industry leading solutions against architectural best practices.
• Propose technical designs and develop integrations.
• Deliver data migrations between legacy & modern platforms
• Design & deliver data warehousing solutions and key data engineering workstreams for any required solution.
• Support cross-functional teams across the data space.

What you'll need:

Minimum requirements for this role include:

• 3+ years of experience designing and building scalable distributed data pipelines and dimensional data models
• 3+ years of experience in Python and SQL
• Experience using Databricks platform and PySpark is a must.
• Extensive experience of Microsoft Azure data services – Data Factory, ADLS gen2, Event Hubs, Azure SQL, Azure Key Vault
• Ideally experience in the following – Kafka, Delta Lake, Pandas
• A demonstrable understanding of Continuous Integration, Continuous Delivery (CI/CD) and Agile practices, unit & integration tests and development practices using Azure DevOps.
• Fluency in English.
• Exposure to AI & ML technologies is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Role:  Social Marketing Manager

Location:  Mumbai, India 

About the role: 

As Social Marketing Manager for YouTube Marketing in India, you will be shaping and driving the social presence of one of the most culturally significant brands of our times in a dynamic and growing region.

You should have 5yrs of experience driving social strategies and programs that have created impact on marketing and business goals. You are as obsessed about what excites our audiences on social media and our follower communities as you are about what our products can do for them. You are a constant advocate for our users and creators – your ideas are always deeply rooted in what they care about and what delights them. You have deep analytical expertise and experience setting up processes to escalate potential brand risks and respond swiftly and thoughtfully to topics that are important to our users. And you look at social as a way to deepen our connection with communities, relying on data for insights that will drive measurable results.

The role is cross-functional and international - you’ll work with local, regional (APAC) and global YouTube product marketing managers as well as local XFN teams (e.g. partnerships, legal, comms, policy). You’ll deepen brand engagement, elevate our social presence, drive positive brand sentiment and engagements, and provide frequent and clear analysis to management allowing the organization to develop a strong grassroots understanding of what our users and creators care about. Beyond building impactful social and influencer marketing strategies that bring the brand to life across social channels, you’ll also work with the regional social marketing team on including proactive and reactive social listening and issue management. You will be a part of the YouTube APAC Social Marketing Team and will report to the Social Marketing lead for YouTube India Foundational in Oliver. 

What you will be doing: 

• Always-on editorial and community management: 
• Lead the strategies and operations of YouTube India’s Shorts Channel
• Elevate our always-on content and community management based on our team missions, handle strategies, and OKRs.
•  
• Initiatives: 
• Partner with marketing peers and leadership locally and across regions to help develop programs, campaigns, strategies and GTM plans that deliver intended business results and in line with business and campaign goals across YouTube’s verticals and audiences 
• Engage and lead social media, influencer and content agencies to build effective campaigns for key YouTube products and campaigns targeted at viewers, casual and intentful creators, with clear strategy to deliver optimal creativity and innovation. 
• Social Insights: Partner Insights & Analytics team and analytics agencies to track and share 
• Social impact on YouTube business goals. 
• Social performance indicators to monitor the health of the YouTube brand in India. 
• Campaign performance reporting and learnings
• Insights from YouTube social that can impact broader YouTube marketing
• Rapid Response: Work closely with global and regional social/PR/legal/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.
• Operations: Support FTE in compliance with regards to the SOWs, POS and invoices of external agency partners

What you need to be great in this role: 

Minimum qualifications: 

• Bachelor’s degree or equivalent work experience.
• Experience in planning, executing and optimising social media and influencer marketing campaigns or programs
• Experience in working with social media, influencer and content production agency partners
• Excellent English written and oral communication skills. Fluency in Hindi and knowledge of 1-2 other Indian regional languages is an added advantage. 

Preferred Qualifications: 

• Understanding of YouTube’s ecosystem (user, creator, advertiser) and multi-format product (long form, short-form, streaming) with a focus on short form content. A good understanding of YouTube Shorts and its ecosystem (creators, content, trends) is a must! 
• Good record of creativity and data driven optimization, ideally in social media marketing (experience using Sprinklr or BrandWatch is a plus). 
• Understanding of Social Media best practices and campaigns in India, and the best Social brands and agencies. 
• Understanding of the Indian influencer ecosystem, content production and the best in class agencies in the market for each. 
• Experience in social analytics, knowledge of social media monitoring and listening tools – have built and maintained processes to proactively and reactively manage audience sentiment across social platforms.
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership  and ability to form own point of view and recommendations
• Ability to operate and find answers/develop solutions in ambiguity and in a very fast paced environment. 
• Outstanding written and oral communication skills. 
• Strong experience in working with statistical analysis and data mining software is a plus.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17504

#LI-AS2 #LI-Remote

About the role:

At HackerRank, content is how we shape the conversation around skills-first hiring, developer growth, and the future of technical talent. As a Content Writer, you will own the full journey from brief to published  writing LinkedIn posts, Twitter threads, product narratives, scripts, and long-form pieces that are sharp, specific, and built for audiences who can tell good writing from filler. 

What you’ll do

• Write across formats LinkedIn posts, Twitter/X threads, product narratives, video scripts, and long-form editorial  moving from brief to polished draft without needing multiple alignment rounds.
• Use Claude Code, ChatGPT, or similar AI tools to accelerate first drafts, then edit aggressively for voice, specificity, and stakes.
• Build content as a system develop pillar topics, maintain narrative arcs across a content calendar, and design pieces for reuse across channels.
• Adapt tone and message for distinct B2B audiences  CHROs, engineering leaders, recruiters, and developers  without collapsing them into the same corporate voice.
• Attend events, offsites, and customer conversations as an active listener and input-gatherer, turning those signals into content that reflects real stakes.
• Collaborate directly with product, marketing, and sales teams to translate roadmap updates, customer insights, and campaign themes into compelling copy.

Who you are

• 2–5 years of content writing experience in a B2B SaaS, tech, or developer-tools environment, with a portfolio that shows range across formats.
• Strong instinct for audience segmentation and you write differently for a CHRO than for an engineering leader, and it shows.
• Proven ability to hold strategy and execution simultaneously: you can take a content brief and run with it, without four rounds of alignment.
• Comfortable with AI writing tools (Claude, ChatGPT, Notion AI) as part of your daily workflow and you use them to go faster, not to avoid thinking.
• Skilled at building content systems, not just one-off pieces you think about pillar topics, reuse, and narrative arcs across a calendar.

Even better if you have

• Experience writing for developer or HR tech audiences  you understand what resonates with people who can smell a generic take from a mile away.
• Familiarity with SEO fundamentals and content distribution strategy, not just production.
• A background in or strong interest in the talent, hiring, or skills-development space.
• Experience building or contributing to a content calendar from scratch, not just executing against one.

You will thrive in this role if

• Being in the room matters to you. Customer calls, events and off-sites are inputs, not distractions.
• Content is infrastructure in your mind, not just output system, reuse and long-term narrative come before the first word.
• Fast iteration is your default shipping a draft that is 80% there beats waiting for perfection.

More about the role:

Burson India is looking for an Account Manager – Digital (Social Media) in Mumbai. The individual must have experience leading campaigns that involve short and long form content across digital platforms. The role will require campaign and content planning, content review, and campaign analytics. 

What you'll do:

• Help plan the digital & internal communications content for various programs, events, and projects.
• Help plan social media content and campaigns with the account team (including copywriters, designers, and media buyers)
• Help develop newsletters, websites, and other communication products.
• Distill work from research and practice, and other programmes and write content in an accessible language.
• Collaborate with multiple teams within the company to find engaging and compelling stories for internal and external stakeholders.
• Be thorough and meticulous in ensuring consistency in tonality in content, across channels (internal and external).
• Stay updated on social media trends and build relationships with key influencers and community contacts to optimize channels.
• Use data and analytics to make content recommendations.
• Prepare regular reports on content performance across various platforms.
• This role may require occasional travel for out-of-town events and projects.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.

Experience that contributes to success:

• 4+ years of work experience in content writing, social media, digital marketing
• Graduation / post-graduation in Marketing, Communication or Public relations.
• Can comfortably manage multiple simultaneous tasks with multiple stakeholders.
• Should possess effective communication skills – especially written, oral and presentation skills.

Role Overview

We are seeking a technically strong Global Partner System Specialist to design, implement, and optimize partner-facing systems and operational processes. This role sits within the Global Partner Program and Strategy team and operates at the intersection of business and technology, bringing deep expertise in PRM management and CRM architecture and development. The primary focus is on PRM platforms, Salesforce, system integrations (including learning management and badging platforms), and partner data architecture supporting the global partner ecosystem.

You will administer and maintain partner systems, ensuring performance, scalability, and data integrity. This includes troubleshooting complex system and integration issues, partnering with technical teams to resolve defects, and helping to design and execute test plans (including taking the lead on regression testing) to validate enhancements. You will translate business requirements into scalable technical solutions, develop user and system documentation, and support change management efforts by creating enablement material, communicating updates, and driving adoption of new features and workflows—ultimately enabling a seamless, data-driven partner experience and improving efficiency across the partner lifecycle.

Key Responsibilities

1. Systems Design & Integration

• Architecture: Translate business needs into technical user stories and scalable system designs.

• Integrations: Build and maintain data flows between Salesforce, Impartner PRM, and learning platforms (LMS) for certifications, deal registrations, and badging.

• Lifecycle Management: Lead configuration, testing, and deployment of system enhancements.

2. Data Governance & Analytics

• Integrity: Maintain a high standard of data consistency across all partner platforms.

• Reporting: Design dashboards in Tableau and Salesforce to track partner performance, pipeline visibility, and portal engagement.

3. Quality Assurance & Support

• Testing: Own end-to-end test plans and lead regression testing for system releases.

• Technical Support: Troubleshoot complex integration issues and coordinate with developers for defect resolution.

• User Enablement: Manage user provisioning, create technical documentation, and drive platform adoption.

4. Operational Excellence

• Workflows: Optimize partner onboarding, agreement management, and deal registration processes.

• Continuous Improvement: Identify automation opportunities to improve operational efficiency and partner experience.

Qualifications

Required Skills & Experience

• 5+ years of experience in systems-focused roles such as Business Analyst, Systems Analyst, or Technical Partner Operations within a SaaS or technology environment.
• Deep hands-on experience with partner data across CRM (Salesforce) and PRM (Impartner) systems
• Strong understanding of system integrations, APIs, and data flows across enterprise platforms, including learning management systems (Cornerstone & Skilljar)
• Proven ability to translate business requirements into technical solutions and system configurations as well as test, troubleshoot, and request enhancements to partner systems
• Experience participating in the full partner system lifecycle: requirements, design, testing, deployment, and support.
• Advanced analytical and problem-solving skills with a focus on scalable solutions.
• Strong communication skills bridging technical and non-technical stakeholders.

Preferred Qualifications

• Experience with IMpartner
• Familiarity with deal registration and marketing development fund administration
• Hands-on experience with:
  • Tableau or similar BI tools
  • DocuSign, Conga/Apttus
  • Google Workspace
• Experience with data modeling, reporting frameworks, and dashboard design.
• Understanding of partner ecosystem at a SaaS technology company

#LI-Onsite

P25173_3437176

Join the Bloomreach GIST (Global Information Security & Technology) team as an Associate Security Analyst and help protect our e-commerce environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you can work full-time from our India offices or from home.

Your job will be (but not limited to)

● To Monitor, analyze & interpret security/system/application/infrastructure logs for events, configuration irregularities & potential incidents
● To leverage security tools, custom built dashboards and/or proactive identification approaches to detect anomalous activities
● Monitoring Cloud infrastructure for security-related events
● Monitoring threat/vulnerability landscape and security advisories, coordinate and escalate as appropriate
●To work with application security teams, product specialists, GRC, legal teams on active incidents and/or investigations
● To participate in a major incident call, document incident report summaries
● To document, follow and execute standard operating procedures (SOPs)
● Documenting/Managing/maintaining & following use cases, playbooks and/or knowledge base articles
● To work on incidents, requests related to security
● Owning responsibilities within a shift with a positive mindset towards growth & upskilling

Professional experience, skills & requirements

● 2+ years of hands on experience as part of a 24*7 Security Operations team OR a starter with equivalent degree/specialization in the area of Cyber Security with a proven project dealing in the new age landscape (SaaS platform Security, SecOps, API/Container Security, Threat Intel/Hunting, Vulnerability Management).
● Hands on experience or deep knowledge on usage of SIEM, SOAR, EDR ( modules like TI, VM, DLP)
● Exposure or experience in using any of CSPM tools (SentinelOne, Falcon Horizon, Wiz,Sysdig,Prisma cloud,MS Defender)
● Exposure or experience in assessing, interpreting & managing vulnerabilities using relevant tools.
● Knowledge of either AWS or GCP is must
● Should possess positive attitude to participate, own & drive tasks for POCs for various tools
● Understanding of risk framework
● Ability to assess emerging trends & threats in cyber security space
● Should possess good analytical, problem-solving, and interpersonal skills. Should be able to apply & provide logical reasoning
● Knowledge of NIST framework, OSINT standards, MITRE ATT&CK framework & cybersecurity incident lifecycle is an advantage. Beginner level of understanding is mandatory
● Mandatory to work in a 24/7 rotation shift & weekends
● Possess excellent command on communication in English being a good listener, speaker & reader 

Your success story will be:

In the first 30 days you will

● Understand the roles & responsibilities of SOC team, in-scope vs out of scope tasks
● Read & understand SOPs, Policies & working procedures of the team
● Shadow peers in day to day work, overlook tickets, alerts, incidents, understand the current state of ongoing projects/enhancements etc

In the next 30 days you will (60 days from start)

● Start owning incidents, tasks as independent contributor with a peer shadowing you
● Participate in incident related calls, cross team/department meetings
● Handle SIEM/SOAR/EDR events

In the next 30 days you will(90 days from start)

● You will start documenting or tweaking existing SOPs, process document
● You will bear responsibilities of representing team in forums/meetings/discussions
● You will start managing shift alone when needed
● You will adapt yourself to service improvement mindset and contribute to overall success of the team

More about the role:

Burson Group India is looking for a Sr. Manager – Media Relations for our Gurgaon location. The individual will join our team & work in the Media Team.

As a Sr. Manager - Media Relations you are expected to Build and Maintain Media Relationships.  You will contribute to Burson Genesis’s performance by managing media and integrated communication (IC) programs, satisfying, and delighting clients, leading the team to work on strategy and execution of communications plans in collaboration with marketing and brand teams of respective relations clients.

What you'll do:

• Overseeing communications with the media, including preparing, editing, and proofreading articles, press kits, press releases, website postings, and other content.
• Develops, pitches and places positive stories by and about the client in appropriate business, trade and consumer media
• Cultivate and nurture relationships with journalists, editors, bloggers, influencers and media professionals.
• Strong written and verbal communication skill
• Oversees press events and takes part in media trainings, including drafting scenarios, and handle complex media inquiries.
• Addressing crisis situations promptly and directly, correcting misinformation, etc.
• Networking and coordination with media and influencers for interviews, articles, and relevant forums
• Create and maintain an active press calendar, media database & journalise profiles.
• Provide regular media coverage reports to internal stakeholders
• Implementing analytical strategies to identify potential for improvement of media relations and creating reports on media communications activities and results with actionable suggestions for improvement.
• Establish relationships with stakeholders & collaborate with various departments like Finance, HR, Marketing, Compliance etc.

Experience that contributes to success:

• Graduate or Postgraduate in any stream or professional qualification in the field of public relations or marketing communication
• 7+ years of work experience of handling media relations in a PR agency and has a significant network of connections with media outlets, reporters, etc.

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the AAI Operations Director and AAI Product Lead, you will lead the architecture, standards, and advanced development requirements for our global automation portfolio. Alongside AAI Leadership, you will guide a crew of 6-10 developers to ensure the release of high-quality automation products on time and within budget.

The AOC is chartered to develop and delivery automation products, support global automation products or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a visionary technical leader with a deep mastery of the Microsoft Power Platform and a passion for engineering excellence? We are looking for an Automation Engineering Lead to drive our technical strategy and architectural standards. In this senior role, you will be responsible for conducting research spikes, providing technical guidance to development teams, and ensuring that our global automation suite is built on a foundation of robust, scalable, and maintainable components. You will combine your extensive experience from the D365/Dataverse era with modern ALM practices to keep our global operations at the cutting edge of AI and automation.

What you'll be doing:

Automation Engineering Lead (Engineering Excellence + AI-Driven Automation) 

We are looking for an experienced Automation Engineering Lead who combines a complete view across multiple engineering technology streams with a strong background in automation and AI-driven engineering practices across modern technology stacks. 

This is not a single-stack or platform-specific role. 

You will act as an enterprise engineering leader, responsible for designing scalable, high-performance solutions by evaluating the right engineering approach across diverse technology streams spanning APIs, backend services, modern frontends, cloud platforms, deployment architecture, and AI/ML capabilities. 

You will play a critical role in shaping engineering strategy, establishing end-to-end engineering processes, guiding engineering teams, and ensuring solutions are fit-for-purpose, scalable, and future-ready. 

 What You’ll Be Doing 

Solution Architecture & Technology Decisioning 

• Own end-to-end architecture for automation use cases across the enterprise  

• Evaluate and recommend the right approach across:  

• Cloud-native engineering (microservices, serverless, container platforms)  

• Custom engineering (APIs, backend services, UI frameworks)  

• AI-augmented automation combining ML services, LLMs, and intelligent workflows  

• Make informed trade-offs between build vs buy, custom vs platform, and AI-driven vs deterministic approaches based on scalability, cost, and maintainability  

• Act as a key decision-maker on the right technology stream and tooling for each engineering problem  

• Knowledge in Power Platform (Power Apps, Power Automate, Dataverse) 

 Architectural Governance 

• Define and enforce global architecture standards, design patterns, and best practices  

• Establish reusable engineering frameworks and AI-driven automation accelerators across teams  

• Ensure consistency, scalability, and maintainability across implementations  

 Technical Leadership 

• Lead and mentor a team of 6–10 engineers  

• Provide hands-on guidance, solution reviews, and architectural oversight  

• Drive engineering excellence and a culture of continuous improvement  

 Advanced & Hybrid Development 

• Lead complex implementations involving:  

• Custom connectors and API integrations  

• AI/ML model integration and intelligent automation patterns  

• Backend services (.NET / Java / Node.js / Python) where required  

• Handle research spikes and evaluate new tools, frameworks, and capabilities  

 Integration & Data Architecture 

• Design robust integration solutions using:  

• REST APIs, webhooks, and service-based architectures  

• Event-driven and asynchronous processing patterns  

• Work with structured and unstructured data across:  

• Cloud data platforms (Azure Data Lake, BigQuery, Snowflake, etc.)  

• SQL / external data systems  

• Dataverse 

• Optimize performance, scalability, and reliability of automation workflows  

 ALM & DevOps Strategy 

• Own and mature end-to-end engineering processes including ALM, code quality, and release governance across the organization  

• Implement CI/CD pipelines, deployment automation, and infrastructure-as-code using Azure DevOps, GitHub Actions, Jenkins, or similar  

• Drive adoption of code-first, version-controlled, and AI-assisted development practices  

 Stakeholder Collaboration 

• Partner with business and leadership teams to translate requirements into scalable technical solutions  

• Align architecture decisions with business goals, timelines, and budgets  

• Communicate complex technical concepts to both technical and non-technical stakeholders  

 Security, Compliance & Supportability 

• Ensure solutions comply with enterprise security, governance, and data protection policies  

• Design solutions for operational readiness, observability, and smooth handover to support teams  

 What You’ll Need 

Experience 

• 12+ years in software engineering, solution architecture, or enterprise application development  

• Proven track record leading engineering teams across multiple technology streams with a strong background in automation and AI-driven engineering  

• Knowledge in Power platform or Dynamics 365 ecosystem 

 Engineering Process & AI-Automation Expertise 

• Deep expertise in:  

• End-to-end engineering processes (SDLC, code reviews, quality gates, release management) implemented at organizational scale  

• Deployment and technical architecture across cloud and hybrid environments  

• Automation engineering (CI/CD, infrastructure-as-code, test automation, workflow automation)  

• Experience with:  

• Engineering AI workstreams (LLMs, agentic systems, intelligent automation)  

• Applying AI in automation (code generation, automated testing, intelligent code review, copilots)  

• Ability to drive engineering excellence and modernize platforms using AI-augmented approaches  

 Architecture & Engineering Breadth (Critical) 

• Strong experience with API design and REST-based integrations  

• Solid understanding of SQL, data modeling, and performance optimization  

• Hands-on experience with at least one backend technology (.NET / Java / Node.js / Python)  

• Exposure to modern frontend frameworks (React or similar)  

• Understanding of:  

• Microservices and distributed systems  

• Event-driven architecture (queues, messaging, pub/sub)  

• Proven ability to design and deliver solutions across diverse engineering streams with the right deployment and architecture choices  

 DevOps & ALM 

• Experience with CI/CD pipelines and automated deployments  

• Familiarity with Azure DevOps, GitHub Actions, or similar tools  

• Strong understanding of environment strategy, solution segmentation, and release management  

 Leadership & Problem Solving 

• Proven ability to lead and mentor engineering teams  

• Strong architectural thinking and decision-making skills  

• Ability to solve complex, ambiguous technical challenges  

• Excellent communication and stakeholder management skills  

 Nice to Have 

• Experience with Azure services (Functions, Logic Apps, Service Bus, API Management)  

• Knowledge of enterprise integration patterns and iPaaS platforms  

• Hands-on experience embedding LLMs, agents, or copilots into automation and engineering workflows  

 Certifications 

• Certifications in AI/ML, DevOps, or enterprise architecture (TOGAF, SAFe, or equivalent), PL-600: Microsoft Power Platform Solution Architect (preferred)  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#onsite

Role: Operations Director 

Location: Hybrid

A little bit about the role - 

The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency. 

Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

WHAT YOU'LL DO 

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

WHAT YOU BRING 

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

Req ID - 17306

#BTG+ #LI-PG1

Role: Snr  Resource Manager 

Location: Hybrid (Mumbai Office)

A little bit about the role -

The Maker Hub Resource Manager is the operational backbone of Beauty AI Studio (BAIS) — responsible for coordinating project activities, validating requirements, and creating and managing project schedules that keep multi-market creative delivery on track. You'll own resource allocation and workload distribution across the Maker Hub, ensuring specialised production and creative teams are deployed effectively across all active workstreams. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

What you'll doing -

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

What you need to be great at this role -

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

 Req ID - 17207

#BTG+ #LI-PG1