About the Role

Our Warehouse Supervisors at Stitch Fix are frontline leaders within our operations organization, responsible for leading large teams of hourly employees to achieve daily performance goals while fostering a positive and inclusive work environment. This role drives day-to-day execution within a core department while supporting broader site and company initiatives. You will partner with operations leadership and cross-functional teams to deliver strong business results, enhance team performance, and bring Stitch Fix’s culture and values to life.

Responsibilities

• Lead, coach, and develop a large team of hourly employees to achieve daily operational and throughput goals
• Own daily workforce planning and execution, using data to identify trends, address gaps, and drive continuous improvement
• Deliver onboarding, training, and ongoing coaching to support employee growth and engagement
• Manage operational processes such as timekeeping, attendance tracking, and reporting with a high level of accuracy and attention to detail
• Use AI tools (e.g., ChatGPT, Copilot) and operational systems (e.g., workforce management platforms, Excel/Google Sheets, dashboards) to analyze performance and improve decision-making
• Champion innovation by implementing new processes, encouraging feedback, and driving efficiency improvements

Requirements

• 4+ years of experience in a direct people leadership role, with a proven ability to lead, coach, and inspire teams
• Experience managing teams in a fast-paced warehouse, fulfillment, or operational environment
• Demonstrated ability to analyze data and use insights to drive daily execution and continuous improvement
• Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy
• Proficiency in Microsoft Excel or Google Sheets, including reporting, trend analysis, and data-driven decision-making
• Excellent leadership, communication, and interpersonal skills
• Strong problem-solving skills and ability to make decisions in a fast-paced environment
• Ability to work on the floor for extended periods (8+ hours) in a hands-on leadership role
• Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.
• Familiarity with AI tools (e.g., ChatGPT, Copilot) and comfort learning new technologies
• Nice to Have
  • Experience leading large, diverse teams (part-time and full-time)
  • Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma)
  • Experience implementing new processes or leading change initiatives
  • Familiarity with analytics or visualization tools (e.g., Tableau, Looker)

We are an equal opportunity employer seeking individuals who value and will support a friendly, team-oriented and drug free workplace.  Applicants may be required to submit to a criminal background check and drug screen prior to commencing employment.

About the Job

This is a high-impact leadership role at the center of our manufacturing and technical operations. As the Senior Manager of Engineering, you will lead the engineering and maintenance function supporting GMP/GTP manufacturing, ensuring equipment, processes, and systems remain reliable, compliant, and scalable as we grow.

You will partner closely with Production, Manufacturing, Quality, Supply Chain, MSAT, and Facilities to position Engineering as both a technical problem solver and a strategic enabler of safe, high-quality, and reliable product supply. As a key member of the Site Operations Team, you will drive disciplined execution, risk-based decision-making, and continuous improvement across the site.

This role is ideal for a technical leader who thrives in complex, regulated environments, builds strong and accountable teams, and is energized by modernizing systems to support increasing production demand and new product launches. The position reports directly to the SVP of Manufacturing Operations.

Required Qualifications

• Bachelor’s degree in Engineering and 8+ years of experience in pharmaceutical or biotech manufacturing OR 12+ years of relevant engineering experience in a regulated manufacturing environment
• 4+ years of people management experience leading engineers or technical staff
• Strong working knowledge of CGMP/CGTP requirements and engineering support in regulated aseptic or sterile manufacturing environments
• Experience with equipment qualification (IQ/OQ/PQ), validation, and change controls
• Proven track record of improving equipment reliability and reducing unplanned downtime
• Strong project management, documentation, and communication skills
• Experience with root cause analysis, FMEA, and SOP development
• This position is based full time onsite in our Indianapolis facility

Preferred Qualifications

• Experience supporting commercial-scale pharmaceutical or biotech manufacturing, including tech transfers, in multiple functional areas
• Familiarity with computerized maintenance management systems (CMMS)
• Experience leading capital projects and facility expansions
• Lean or Six Sigma certification
• Experience implementing automation and digital engineering solutions
• Experience interacting with regulatory inspectors (FDA, EMA, or equivalent)
• Expertise in business intelligence and analytics (Tableau, Power BI, SQL)

Key Responsibilities

• Lead, mentor, and develop a high-performing engineering team including facilities, validation, maintenance, and automation personnel
• Be a key member of our Site Operations Team, ensuring reliable supply of product to patients
• Own equipment lifecycle management including design input, commissioning, qualification, maintenance strategy, and retirement
• Oversee capital projects from concept through execution, ensuring scope, budget, and timelines are achieved
• Establish and improve preventive maintenance and reliability programs to reduce downtime and deviation risk
• Partner with Manufacturing, QA, and MSAT to support process improvements and capacity expansion
• Ensure engineering compliance with CGMP/CGTP, safety standards, and internal procedures
• Lead root cause investigations related to equipment, utilities, and facility systems
• Drive data-based reliability improvements using trend analysis and KPIs
• Support inspection readiness and represent Engineering during regulatory audits
• Develop long-term facility and infrastructure strategy aligned with commercial growth plans
• Travel (domestic and international) when required (<10%) to support other sites

In your first six months some projects you’ll work on include:

• Assessing current equipment reliability, PM effectiveness, and engineering KPIs
• Implementing a new CMMS software platform
• Identifying and prioritizing capital investments to support production growth
• Standardizing engineering documentation and technical standards
• Developing a 12-24 month engineering roadmap aligned to commercial scale and regulatory readiness

We offer a full slate of employee benefits including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental and vision coverage
• Four weeks of PTO accrued (vacation & sick time) annually  + 11 company holidays
• Employer paid life insurance and long term disability
• Gym membership/recreational sports reimbursements

The Role:

Reporting to the Associate Director, Partner Services The Senior Data Operations Manager serves as a strategic leader responsible for overseeing system operations, data integrity, and process excellence across all sales and marketing functions. You will lead a team that ensures seamless system functionality while establishing and maintaining comprehensive data governance standards that empower both local and regional stakeholders to make informed decisions.

As the organization's primary guardian of data integrity, you will will define, implement, and monitor rigorous standards across all interconnected systems, ensuring compliance with business expectations through meticulous attention to detail and adherence to established governance frameworks. You will drive organizational effectiveness by identifying and measuring key performance indicators that align with business objectives, while continuously evaluating and optimizing workflows to enhance operational efficiency.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $110,000 - $130,000. We also offer a hybrid work schedule.

What you will do:

• Manage and Optimize data workflows and system integrations across S4HANA, Salesforce, MSF, Tableau, and connected platforms while maintaining strategic awareness to surface critical risks, opportunities, and change impacts to senior leaders.
• Develop a high-performing team through the activation of clearly defined key performance metrics. Drive proactive team performance by setting and teaching standards while implementing process improvements that support team and organizational efficiency.
• Build cross-functional relationships and lead through transformation. Engage all teams to drive collaboration and innovation. Communicate proactively to keep all key stakeholders involved and up to date on the status of initiatives and projects.
• Oversee a comprehensive data governance framework, ensuring clean data input and output across all integrated systems; document, standardize, and modernize data management processes to maintain consistency and accuracy within current technology platforms.
• Support Regional and Global Projects as the subject matter expert and owner of Customer Master Data in the US & CA. Ensuring all of the business needs for each country are accounted for during the development phase.

What you will need:

• Bachelor's degree in Business Administration with MIS/Analytics concentration, Management Information Systems (MIS), Business Analytics or Data Analytics/science, Operations Management.
• 3+ years of team leadership experience.
• 5+ years of Master Data and operations management
• 5+ years experience in SAP/S4 Hana.
• Background in Data Governance and process documentation.
• A systems-thinking approach to manage the complex interdependencies between platforms, processes, and teams, ensuring that all data operations are clearly documented, seamlessly integrated, and positioned to support the organization's growth and strategic initiatives

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an equal opportunity employer, including disability/vets.

#LI-Remote

Position Overview: 

As the Revenue Operations Analyst for RxVantage you will function as the analytical linchpin for our Go To Market organization, providing clear insight between data and revenue performance. This role will serve as a backbone to understanding performance, identifying areas of opportunity, and driving data-informed decisions across the entire client lifecycle.

The primary focus of this role is to provide clear, accurate and actionable insights across all GTM motions including Sales, Marketing, Service and Account Management. You will own the design, maintenance and evolution of GTM reporting - ultimately providing executive level insights that enable leaders to optimize pipeline, drive revenue efficiency and increase customer engagement. You will become the cornerstone of all revenue intelligence, providing a consistent source of truth for GTM Metrics and performance analysis.

The Revenue Operations Analyst will primarily partner with the revenue organization, but will also work closely with Operations, IT, Finance, Data and Product to centralize all GTM reporting functions including commissions, product feedback and revenue retention.

The Revenue Operations Analyst will work closely with the Director of Sales Operations to develop and prioritize the GTM Intelligence roadmap and facilitate enablement programs that allow for on demand, real time access to strategic information for key stakeholders. 

What you’ll be doing:

• Own end-to-end GTM reporting across Sales, Marketing, Channel, Service, and Account Management motions, ensuring accuracy, consistency, and scalability.
• Ensure data integrity and alignment between Go-To-Market systems (CRM, marketing automation, sales engagement) and financial systems by reconciling revenue, bookings, and pipeline metrics and resolving discrepancies.
• Partner with RxVantage finance and revenue teams to administer commission processes for Go to Market team members 
• Design and maintain dashboards and reports that track pipeline health, conversion rates, revenue performance, customer engagement, retention, and expansion.
• Partner with GTM stakeholders to define success metrics, KPIs, and performance benchmarks across each motion.
• Translate raw data into clear insights, trends, and recommendations for executives and GTM leaders.
• Identify gaps, inefficiencies, and growth opportunities within GTM motions using data-driven analysis.
• Ensure alignment on metric definitions, data sources, and reporting standards across systems.
• Support forecasting, planning, and quarterly business reviews with reliable and timely analysis.
• Continuously improve reporting automation, data quality, and analytical frameworks as the GTM strategy evolves.
• Partner with other members of the Revenue Operations team to ensure all necessary mechanisms are in place within the GTM tech stack to execute quality reporting and analysis

The ideal candidate:

Technical Skills Required

• SQL Proficiency including the ability to write complex queries to extract transform and analyze GTM data across multiple sources 
• Hands-on experience with business intelligence and visualization tools building dashboards and reports (Tableau Preference) 
• Proficiency building Salesforce reporting and Dashboards
• Advanced Spreadsheet skills including data modeling and scenario analysis 
• Ability to define, document and standardize GTM metrics including funnel conversion, pipeline velocity, CAC, LTV, retention and expansion
• Familiarity with various models of compensation and incentive plans
• Ability to maintain and validate financial data including forecasting, bookings, revenue, expenses and variance analysis
• Effective management of sales and financial data across various systems including CRM, Dashboards, Spreadsheets and financial systems.
  
  

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop analysis that solves problems and facilitates RxVantage Go to Market Revenue Goals. 
• Ability to prioritize project management and align roadmap to RxVantage’s growth goals and vision
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals. 
• Detail oriented nature to document all updates and processes. 
• Ability to manage complex projects that span multiple teams and functions. 
• Willingness and capability to translate complex data sets and operational terminology to simple terms that convey the benefit for end users and management.