About the Role: 

Zenoti is seeking an experienced, highly skilled CORPORATE COUNSEL with 5-6 years of legal experience in the SaaS / technology industry, specializing in negotiating enterprise-level and procurement agreements, to support and scale our global commercial operations. This role will focus on negotiating and managing SaaS and procurement contracts, partnering closely with Procurement, Finance, and other cross-functional teams to enable business growth while managing legal risk. 
The ideal candidate brings deep experience in enterprise SaaS contracting, strong business acumen, and a collaborative mindset. 

Key Responsibilities: 

• Lead negotiation and drafting of enterprise-level Master Services Agreements (MSAs), SaaS subscription agreements, statements of work (SOWs), NDAs, purchase orders, order forms, reselling/partner agreements, and other commercial contracts. 

• Provide hands-on legal support for SaaS vendor contracts, including technology, software, and tools procured by internal team. 

•  Partner closely with Procurement and Finance to ensure risk mitigation, alignment with budgetary requirements, and seamless onboarding of vendors 

• Negotiate and advise on security exhibits, DPAs (Data Processing Agreements), SLAs, and related privacy and data protection terms. 

• Provide strategic legal advice to senior leadership on commercial transactions and business initiatives. 

• Support and structure partnership and strategic agreements to achieve the best commercial outcomes for the company. 

• Collaborate with cross-functional stakeholders including Sales, Product, Security, Finance, and Procurement. 

• Structure, negotiate, and finalize partnership, reseller, and channel agreements, ensuring commercial advantage and alignment with company strategy. 

• Help build scalable contracting processes, templates, playbooks, and negotiation guidelines to reduce time-to-contract. 

• Identify legal risks and propose pragmatic solutions aligned with company goals. 
   

Qualifications: 

• Law degree from an accredited institution, LL.M in corporate law is a plus. 

• 5-6+ years of post-qualification experience, preferably in-house at a SaaS or technology company. 

• Demonstrated experience negotiating complex enterprise technology contracts. 

• Strong understanding of SaaS business models.
• Prior experience supporting sales, procurement, and finance teams. 

Skills and Competencies 

Technical Skills 

• Expertise in commercial contracting, including complex MSAs, Professional Service Agreements, Reseller/Partner Agreements. 

• Familiarity with data privacy, security requirements, and regulatory compliance relevant to SaaS industry.  

• Strong Drafting, redlining, and risk-analysis abilities. 

Business and Soft Skills 

• Strong commercial and strategic mindset combined with integrity and a pro-active and responsible approach to the role of an in-house counsel. 

• Strong analytic skills to identify risk, evaluate associated risk mitigation actions and clearly summarize complex topics and needs. 

• Strong interpersonal skills to collaborate effectively with cross-functional teams. 

• Excellent communication skills (written and verbal). 

• Proven ability to manage multiple priorities in a fast-paced, high-growth SaaS environment. 

• Curious and investigative approach to matters, daring to ask the right questions and look into details. 

• Ability to work independently 

• Collaborative approach working closely together with stakeholders from legal, operational and management. 

• Interested in understanding our business and developing relationships with people from all levels of legal and operational teams. Demonstrated ability to influence and work effectively with global teams at all levels (including senior leadership) within a highly matrixed organization.  

• High level of professionalism and emotional intelligence 

• High degree of ownership, responsiveness, and a proactive problem-solving mindset. 

What’s the opportunity?
As part of the CX Operations team, you will be entrusted with the responsibility of enabling operational excellence for our Customer Success organization. You will work closely with CS leaders, cross-functional teams, and project owners to identify, implement, and track key initiatives that enhance customer outcomes, retention, and experience. Your work will drive the operational rhythm, improve processes, and ensure CS teams have the insights, tools, and governance they need to deliver value consistently.

What will I be doing?

• Partner with Support leaders to define operational KPIs, build frameworks to measure success, and lead reporting initiatives
• Map out key Support processes and tools, and identify areas for automation, standardization, and optimization
• Work with data and insights teams to develop Power BI dashboards that provide real-time visibility into Supp performance
• Drive the operational cadence of QBRs, customer reviews, renewals, and risk management programs
• Ensure accurate and updated documentation of Support processes, policies, and handbooks
• Identify and close gaps in process implementation across customer journey stages (onboarding, adoption, expansion, and renewal)
• Design and implement audit processes for Support programs to drive accountability and track improvement over time
• Champion cross-functional collaboration with Success, Product, and Revenue Ops teams to align on customer goals

What skills do I need?

• 10+ years in Customer Success Operations, Business Operations, or equivalent roles
• Proven experience building and scaling CS Ops frameworks, cadences, and governance models
• Strong knowledge of SaaS metrics (churn, expansion, NRR, health score) and customer journey tracking
• Certified Lean Six Sigma Green Belt (or higher)/ MBA in Operations with working knowledge of Lean Six Sigma principles
• Ability to synthesize complex data into actionable insights and influence decision-making at senior levels
• Strong program management and process improvement skills
• Ability to work independently and collaborate with global cross-functional teams

Desirable Requirements:

• Experience in a customer-facing CS or account management role
• Familiarity with Gainsight, Salesforce, Jira, or similar CS tech stack
• Experience using Power BI
• Project management experience (PMP/Agile certifications a plus)

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry
• Work with a dynamic and diverse team that values collaboration, creativity, and growth
• Opportunity to lead impactful initiatives and shape the global success of Zenoti’s Customer Success function
• Attractive compensation and benefits
• Medical coverage for yourself and your immediate family
• Access to regular yoga, meditation, breathwork, and stress management sessions — with family access too
• Regular social activities and opportunities to give back through social work and community initiatives

What’s the opportunity?

As part of the CX Operations team you would be entrusted the responsibility of collaborating with the business leaders and the project teams to track key performance metrics as we strive for effortless onboarding of our customers while enhancing the customer experience. You will be playing a pivotal role in maintain the drum beat of project cadence and focus on quality by leveraging the vast data available across multiple systems.

What will I be doing?

• Utilize data analytics and performance metrics to identify areas for improvement and track the impact of continuous improvement initiatives
• Help develop and maintain key performance indicators (KPIs) to measure success and drive data-driven decision-making
• Work with the data and insights team to translate the Business Unit’s reporting requirements onto PowerBi dashboards.
• Mapping of processes and tools to deploy solutions and measure improvements
• Identify gaps in process implementation and recommend solutions to ensure a seamless customer experience
• Process Documentation and updating existing SOPs. 

What skills do I need?

• 12+ years in Professional Services Operations or similar roles
• Ability to set strategy, creativity, and management skills to deliver on that strategy
• Certified Lean Six Sigma Green Belt (or higher)/ equivalent process improvement methodology certification/ MBA in Operations with working knowledge of Lean Six Sigma
• Ability to lead and influence others
•  Ability to work with and influence stakeholders at senior levels of the organization

Desirable Requirements:

• Compelling communication skills
• Project Management experience
• Working Knowledge of PowerBi
• Exposure to PSA tools

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives. 

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.

What Will I be doing?

• Work with customers to help them solve issues they have with using Zenoti
• Own customer reported issues and see problems through to resolution
• Consult with customers to ensure their business operations run effectively on Zenoti
• Follow all defined processes in the team when working on issues
• Be part of the ticketing system and handle the client reported issues.
• Be proud of what you work on, obsess about the quality of the work you produce
• Influence the direction of the product by providing feedback about challenges customers have with using our product

What Skills do I need?

• 4 to 8 years in supporting web-based enterprise applications
• A willingness to solve problems for our customers
• A technology-centric background
• Previous advanced support experience with data-driven, web-based applications
• Strong logical, analytical and problem solving skills
• Excellent communication skills
• Work in night shifts
• Can work in a fast paced, ever changing, start-up environment

What's the opportunity?

Are you passionate about turning data into strategic insights? As a Senior Sales Analytics Lead, your work as an individual contributor will play a pivotal role in empowering our sales organization with clear, actionable insights that support strategic decisions and business growth.

This role sits within the Sales Operations team and reports to the Sales Operations Director. As the primary analytics partner for Sales leadership, you will be responsible for translating complex sales data into clear insights, executive summaries, and recommendations that inform key business decisions. You will work closely with the sales teams and senior leadership to:

• Track, analyze, and interpret sales data to identify trends, risks, and opportunities across pipeline performance and revenue outcomes.
• Translate complex data into clear and concise reports, executive summaries, and actionable recommendations.
• Design, build, and maintain key sales dashboards and reporting frameworks, ensuring accuracy, consistency, and alignment across the organization.
• Provide clear insights on pipeline health, forecast performance, and sales productivity to support data-driven decision making.
• Partner with Sales Enablement and Sales Leadership to identify opportunities to improve performance, processes, and training

As a trusted partner to sales leadership, you will be counted on to uncover insights that drive positive change and answer complex business questions through data.

The ideal candidate is comfortable operating independently, combining strong analytical skills with business acumen to translate data into practical recommendations that improve SaaS sales performance.

Requirements

What will I be doing?

• Develop and maintain dashboards, reports, and visualizations that communicate key sales performance metrics and pipeline health.
• Produce monthly and quarterly executive summaries highlighting performance trends, key insights, risks, and recommended actions.
• Identify trends, patterns, and anomalies in sales data to inform strategic decision-making and performance improvements.
• Conduct analyses to support sales initiatives, market expansion opportunities, and sales productivity improvements.
• Assist in the development and implementation of data-driven sales strategies through insight generation and performance tracking.
• Oversee key sales performance metrics and monitor pipeline health to ensure data is accurate, reliable, and actionable.
• Build and maintain reporting solutions primarily using Salesforce and Power BI, incorporating data from additional sources such as Outreach, Zuora, and internal data warehouses when required.
• Collaborate with sales, marketing, finance, enablement, and services teams to ensure consistent reporting and alignment across the business.
• Partner with Sales Enablement to identify opportunities where data insights can support coaching, training, or process improvements.

What skills do I need?

Education & Experience  

• Bachelor’s degree in Business, Statistics, Data Science, or a related field.
• 8+ years of experience in sales analytics, business intelligence, revenue operations, or a similar analytical role within a SaaS or technology organization.
• Advanced experience working with Salesforce data, including reporting and dashboards, pipeline reporting, forecasting analysis, and sales performance metrics.
• Proficiency in Power BI for building dashboards and visualizing business performance data.
• Advanced proficiency in Excel and SQL for data manipulation and analysis.
• Additional tech stack experience, such as Outreach and Zuora, is beneficial.
• Strong business acumen with a deep understanding of how sales organizations operate, measure performance and scale.
• Demonstrated experience tracking sales KPIs and delivering insights and recommendations to sales leaders, executives, and cross-functional stakeholders.
• Ability to operate independently and manage multiple reporting priorities in a fast-paced SAAS environment.

Competencies:

• Exceptional analytical skills with a strong focus on data accuracy, clarity of insight, and actionable recommendations.
• Ability to analyze large datasets, identify meaningful trends, and translate findings into clear business insights.
• Strong verbal and written communication and presentation skills with the ability to explain complex data to non-technical audiences.
• Experience presenting insights and performance summaries to leadership teams and senior stakeholders.
• Skilled at translating data into business narratives that support decision-making.

Work Ethic  

• Team player with a proactive mindset, strong initiative, and a results-oriented approach.
• Comfortable working independently and taking full ownership of analytics and reporting responsibilities for the sales organization.
• Strong sense of accountability for the quality and reliability of reporting and insights.
• Flexibility to support critical reporting periods such as month-end, quarter close, and annual planning cycles.

Hours

• 13:30 – 22:30 pm IST

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities and opportunities to give back through social work and community initiatives. 

Join Zenoti and be a part of our mission to empower wellness businesses worldwide! 

What's the opportunity?

As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release.

Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career.

What skills and experiences do I need?

• Excellent communication and presentation skills, including presenting to customers and senior executives
• Excellent problem-solving skills, and ability to come up recommendations using data
• Good interpersonal skills, ability to work in teams with a results-oriented attitude
• Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps
• Proven ability to influence cross-functional teams
• Ability to strike the right balance between developing a high-level understanding of the business and market requirements, and developing detailed specs needed for execution
• Must have a good understanding of mobile, web and cloud technology space
• Has 4+ years of work experience in a Product Manager or Technical Product Manager role
• Technical or engineering background required. MBA from a premier management institute desired.

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives.

Position Overview:

As Zenoti’s Fintech scope and payment complexity increases, we are aiming to strengthen the risk and compliance framework, with a specific focus on the Fintech space. As the Risk and Compliance Manager, you will be involved in identifying, assessing, and mitigating potential risks within the Fintech and Payments domains while ensuring adherence to all relevant laws, regulations, and internal policies. You will evaluate, assess and manage the financial exposure related the Fintech products. You will conduct regular audits, monitoring compliance, while advising management on necessary actions to maintain a compliant and ethical business environment.

Key Responsibilities:

• Risk Assessment:

Conduct comprehensive risk assessments and identify potential internal and external risks across different areas of the organization, including financial, operational, legal, reputational, and cyber risks. 

• Compliance Monitoring:

Monitor adherence to relevant laws, regulations, and internal policies through regular reviews, audits, and data analysis to identify potential compliance gaps. 

• Policy Development:

Develop, implement, and maintain compliance policies and procedures aligned with regulatory requirements and best practices. 

• Training and Awareness:

Design and deliver training programs to educate employees on key compliance risks and procedures, promoting a culture of compliance within the organization. Educate our customers on compliance requirements as well as operating procedures to reduce financial risk for them such as KYC, record keeping for chargebacks/dispute management etc.

• Incident Response:

Investigate and manage compliance incidents, including potential violations or breaches, and implement corrective actions 

• Reporting and Analysis:

Prepare regular reports on risk assessments, compliance status, and key risk indicators to senior management and relevant stakeholders. 

• Internal Audit Support:

Collaborate with internal audit teams to facilitate compliance audits and address any audit findings 

Qualifications:

1. 12+ years of overall experience in banking, payments, consulting, or other business-related function in a payments fintech, banking or payments provider setting. 6+ years of compliance, audit or risk management experience
2. Deep knowledge of internal control frameworks, Risk and Control Self-Assessment, SOX, and audit procedures.
3. Knowledge in regulatory and compliance requirements relevant to the payments domain- PCI DSS, BSA, AML, OFAC, KYC, ISO20022 etc
4. Ability to recognize necessary operational adaptations in response to changes in laws and regulations.
5. Strong organizational skills and proactive identification, tracking, and reporting on multiple workstreams within the program.
6. Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences, especially to C-suite audience.
7. Critical mind-set to challenge the status quo and provide new perspectives
8. Demonstrated skill in working with large, complex topics and problems
9. Master’s degree in finance, Engineering or MBA from Tier 1 college preferred.
10. Knowledge of Microsoft Office products and applications at an advanced level.

What’s the opportunity?

As a Product Manager at Zenoti, you will own AI-powered, customer-facing products that directly impact revenue, conversion, retention, and operational efficiency for service-based SMBs (salons, spas, medspas, fitness).

You will be responsible for identifying high-impact problems, deciding where AI meaningfully improves outcomes (and where it doesn’t), and shipping scalable solutions from concept to adoption. This role sits at the intersection of AI, workflows, data, and GTM execution.

You’ll work closely with engineering, data science, design, GTM teams, and customers to build products that move real business metrics, not just features.

Your charter spans the entire product lifecycle: discovery, solution design, AI trade-offs, execution, launch, measurement, and iteration.

What will you do?

• Own AI-enabled product areas end-to-end, from problem definition to measurable business outcomes
• Define when to use AI vs rules, heuristics, or workflow design based on customer value, cost, and reliability
• Translate customer problems into clear product strategy, success metrics, and execution plans
• Partner deeply with engineering and AI teams on:
  • Model selection and orchestration (build vs buy)
  • Accuracy, latency, cost, and failure modes
  • Human-in-the-loop vs automated decisioning
• Design guardrails, evaluation metrics, and fallback experiences for AI features
• Build and maintain prioritized product backlogs aligned to outcomes (ARR, conversion, retention, productivity)
• Lead product launches with clear GTM narratives tied to customer ROI
• Use data and experimentation to validate impact and iterate quickly
• Act as the voice of the customer, especially low-tech SMB operators and frontline staff

What skills and experience do you need?

Core Product Skills

• Strong product judgment with the ability to frame ambiguous problems into actionable plans
• Proven experience owning products from idea → launch → measurable impact
• Ability to balance strategy with hands-on execution
• Excellent communication skills with engineers, designers, GTM teams, customers, and executives
• Comfort operating in fast-moving, imperfect environments

AI & Technical Expectations

• Experience building or owning AI-powered product features (GenAI, ML, automation, decision systems)
• Clear understanding of:
  • Model limitations and trade-offs
  • Accuracy vs cost vs latency considerations
  • Evaluation metrics beyond adoption (precision, lift, overrides, time saved)
• Familiarity with modern AI tooling and workflows (LLMs, orchestration frameworks, RAG concepts, APIs)
• Strong grounding in cloud, web, mobile, and data-driven systems

Experience

• 4+ years of experience as a Product Manager or Technical Product Manager
• Technical or engineering background strongly preferred
• Experience in B2B SaaS, vertical SaaS, or workflow-heavy products is a plus
• MBA from a premier institute is a plus, but product judgment matters more

What Will I Be Doing?

• Own end-to-end delivery of data-driven initiatives — from defining scope and success metrics to execution and impact tracking.
• Collect, clean, and analyze large datasets to identify trends, risks, and opportunities that inform business and product decisions.
• Create and maintain dashboards, reports, and executive-ready insights using tools like Power BI / Tableau.
• Partner with cross-functional teams (Product, Engineering, Finance, Ops, CS) to translate business problems into structured analytical and execution plans.
• Build and manage project plans, timelines, dependencies, and risks for analytical and operational initiatives.
• Track progress, surface blockers early, and ensure timely delivery across multiple parallel workstreams.
• Establish lightweight processes to improve execution rigor, visibility, and accountability.
• Continuously improve how the team uses data, tools, and processes to operate more efficiently and effectively.

What Skills Do I Need?

• Strong blend of analytical thinking and project/program management skills.
• Bachelor’s degree in Engineering, Statistics, Mathematics, or a related discipline.
• 8–10 years of experience managing analytical programs and cross-functional initiatives of varying scope and complexity.
• Excellent verbal and written communication skills to influence and align internal stakeholders, including executives across countries, functions, and levels.
• Proven experience with data analysis tools such as SQL, Excel, Python and visualization platforms like Power BI or Tableau.
• Solid understanding of project management fundamentals — scoping, planning, risk management, dependency tracking, and delivery execution.
• Ability to break down complex business problems into structured, actionable workplans.
• Strong logical reasoning, problem-solving, and decision-making capabilities in ambiguous environments.
• High attention to detail in data validation, analysis, and reporting to ensure accuracy and credibility.
• Ability to manage multiple initiatives in a fast-paced, evolving environment.
• Demonstrated ability to collaborate cross-functionally and drive outcomes without formal authority.
• PMP, PgMP, or similar certification is a plus.
• Experience in SaaS, Product Operations, or analytics-driven roles is an advantage.

What skills and experiences do I need?

• Excellent communication and presentation skills, including presenting to customers and senior executives
• Excellent problem-solving skills, and ability to come up recommendations using data
• Good interpersonal skills, ability to work in teams with a results-oriented attitude
• Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps
• Proven ability to influence cross-functional teams
• The ability to think big, but at the same time break things down into smaller components, and build high-level roadmaps from that.
• A clear sense of ownership and accountability.
• Obsess over building a clear, calm and beautiful product by collaborating with designers, developers and business leaders across the company.
• Must have a good understanding of mobile, web and cloud technology space
• Has 6+ years of work experience in a Product Manager role.  Atleast 2+ years experience in Fintech Space
• Should have experience working with Payment Processes

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives.

What's the opportunity?

As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release.

Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career.

What skills and experiences do I need?

• Excellent communication and presentation skills, including presenting to customers and senior executives
• Excellent problem-solving skills, and ability to come up recommendations using data
• Good interpersonal skills, ability to work in teams with a results-oriented attitude
• Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps
• Proven ability to influence cross-functional teams
• Ability to strike the right balance between developing a high-level understanding of the business and market requirements, and developing detailed specs needed for execution
• Must have a good understanding of mobile, web and cloud technology space
• Has 4+ years of work experience in a Product Manager or Technical Product Manager role
• Technical or engineering background required. MBA from a premier management institute desired.

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives.

What will I be doing?

• Develop and articulate a clear vision and strategic direction for our data products. Work closely with senior management to ensure alignment with the organization’s overall objectives and the specific needs of our customers.
• Oversee the technical design and architectural decisions for building scalable and efficient data products. Ensure products are designed to leverage our data assets effectively.
• Implement data governance frameworks and establish data quality and consistency standards across Data Lake and other platforms. Ensure compliance with data security and privacy standards.
• Facilitate collaboration across engineering, data science, and business teams. Translate business needs into technical specifications and ensure that developed solutions meet these specifications.
• Conduct user research to gather insights into user needs and pain points. Use this information to guide product development and prioritize features that deliver significant value to users.
• Define and monitor key performance indicators for data products to evaluate success and identify opportunities for improvement.
• Write detailed functional specifications and collaborate with engineering teams to deliver features release after release.

What skills do I need?

• 3+ years of work experience as a Product manager in Reporting and Analytics areas of the product
• Working knowledge of current analytical technologies, data warehouse design and business intelligence best practices
• Excellent analytical, problem-solving, and strategic thinking skills.
• Effective communication skills, capable of explaining complex data concepts to non-technical stakeholders.
• A good understanding of mobile, web and cloud technology space
• Bachelor’s degree in Computer Science, Information Systems, or a related field. A Master’s degree is preferred.

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives.

What's the opportunity?

As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release.

Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career.

What skills and experiences do I need?

• Excellent communication and presentation skills, including presenting to customers and senior executives
• Excellent problem-solving skills, and ability to come up recommendations using data
• Good interpersonal skills, ability to work in teams with a results-oriented attitude
• Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps
• Proven ability to influence cross-functional teams
• Ability to strike the right balance between developing a high-level understanding of the business and market requirements, and developing detailed specs needed for execution
• Must have a good understanding of mobile, web and cloud technology space
• Has 4+ years of work experience in a Product Manager or Technical Product Manager role
• Technical or engineering background required. MBA from a premier management institute desired.

Benefits

• A competitive salary and equity in the company
• Comprehensive medical coverage for yourself and your immediate family
• An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
• Unlimited vacation
• Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives