Responsibilities

Workato is opening a brand-new office in Hyderabad, and we're looking for a driven Talent Acquisition Partner to help us scale. This is your chance to join one of the world's leading enterprise automation platforms, you'll be playing a pivotal role in shaping the team that will power our next phase of growth globally.

This is an initial 12 month contract position. 

What you'll be doing

You'll own full-cycle recruiting end-to-end, partnering directly with hiring managers and senior stakeholders to bring world-class talent into our new Hyderabad hub. Day-to-day, that looks like:

• Building and nurturing strong talent pipelines to support both immediate and future hiring needs
• Partnering with hiring managers to design smart, structured recruitment processes that consistently land the best people
• Crafting compelling job descriptions and sharp interview frameworks tailored to each role
• Running screening calls, assessments, and interview coordination with speed and precision
• Sourcing creatively — from LinkedIn and professional networks through to events, referrals, and beyond
• Keeping candidates engaged and moving through the process efficiently, with a great experience at every touchpoint
• Producing weekly recruiting metrics and pipeline dashboards via Greenhouse, keeping stakeholders informed and decisions data-driven
• Building genuine long-term relationships with candidates, even those who aren't the right fit today

What you'll bring

• 5+ years of recruiting experience. With at least 1 year in house. A combination of agency and in house experience is strongly preferred.
• A background in high-growth SaaS or tech — this is a must; you'll need to hit the ground running in a fast-paced, ambiguous environment
• Familiarity with an ATS (we use Greenhouse)
• The kind of consultative, relationship-first approach that earns trust with both candidates and business partners
• A self-starter mindset — you don't wait to be told what to do; you spot the gap and fill it
• Excellent communication, strong attention to detail, and the ability to juggle multiple priorities without dropping the ball

(REQ ID: 2634)

Role Overview:

The IT SOX Director is responsible for the end‑to‑end ownership of the SOX compliance program, covering IT General Controls (ITGCs), IT Application Controls (ITACs), automated controls, and Business / Financial Reporting SOX. This role partners closely with Information Security, IT, and Finance to ensure effective control design, testing, remediation, and continuous improvement in support of SOX Sections 302 and 404.

Key Responsibilities:

1. IT SOX Program Leadership & Strategy:

• Own and lead the end‑to‑end IT and Financial Reporting SOX program, ensuring effective design, operating effectiveness, remediation, and continuous improvement.
• Oversee SOX compliance for:
• IT General Controls (ITGCs), IT application controls, and automated controls across existing and new systems supporting financial reporting.
• Lead financial reporting risk assessments to determine SOX scope for new or changed business processes

1. Risk Assessment, Scoping & Control Design

• Lead annual and ongoing IT risk assessments to determine SOX scope for existing systems, new applications, platforms and technology changes
• Lead annual and ongoing risk assessments to determine SOX scope for existing and new financial reporting process; Manage the review of design and operating effectiveness of the process

1. SOX Testing Oversight & Issue Management:

• Oversee the design and operating effectiveness reviews of:
• ITGCs and ITACs across scoped systems and platforms
• Business and financial reporting controls across in‑scope processes
• Direct and guide the team through all phases of SOX testing, including planning, walkthroughs, testing, review, and reporting.

• Perform quality reviews of testing results to ensure accuracy, completeness, and audit readiness, and drive timely completion of in‑house SOX testing.
• Prepare IT and business process owners for external SOX audits, walkthroughs, and inquiries.
• Review SOC 1 Type II reports, assess control implications, and coordinate discussions with relevant process owners including Complementary User Entity Controls.
• Support identification, evaluation, and remediation of SOX deficiencies in partnership with stakeholders.

1. Audit & Stakeholder Management

• Coordinate and support external auditor requests, including walkthroughs, evidence submission, and issue resolution.
• Build strong working relationships with IT, Engineering, Information Security, and Finance Controllers to ensure smooth SOX execution.

1. Process Improvement, Automation & Transformation

• Identify and implement opportunities to automate IT and SOX controls, reduce manual effort, and increase auditor reliance.
• Drive standardization and quality of SOX documentation, including process flows, Risk & Control Matrices (RCMs), system diagrams, and role matrices.
• Promote continuous improvement through effective use of SOX tools, GRC platforms, AI tools, and data analytics. 

1. Team Leadership & Talent Development

• Lead, coach, and mentor the in‑house SOX team, fostering technical excellence and accountability.
• Set clear performance expectations, review work quality, and develop a high‑performing compliance culture.
• Support capability building and succession planning within the SOX function. 

1. Regulatory & Industry Awareness

• Stay current with SOX, PCAOB, COSO, and IT risk management standards, including emerging focus areas (eg: AI)
• Monitor regulatory developments and proactively adapt the SOX program to meet changing expectations

Skills required:

• Strong working knowledge of ITGC, ITAC, Key data reporting testing and financial reporting SOX
• Ability to interpret and leverage SOC 1 / SOC 2 reports, including evaluation of CUECs and sub‑service organizations
• Strong working knowledge on SOX scoping for IT applications/platforms and financial reporting process
• Strong understanding of COSO Internal Control Framework and alignment of IT controls to financial reporting risks
• Solid understanding of IT environments including ERP systems, cloud platforms, dev Ops, change pipeline and cloud controls
• Proven ability to lead, coach, and manage inhouse SOX teams
• Clear, concise communication of IT and financial reporting risks and control issues to senior management and audit committee

Education Qualification required:

• CA/CPA/IT or MBA Engineering graduates/Certified Information System Auditor/ with 10 to 15 years of IT SOX experience. The candidate should also possess reasonable business SOX experience.
• In-depth expertise in the COSO framework, PCAOB standards, and IT control environments.
• Demonstrated success leading large-scale, complex SOX programs within public company settings.
• Strong ability to engage and influence senior leadership and external auditors.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,

gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

GHX: It’s the way you do business in healthcare.

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.

GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Title: Payroll ANALYST

Location:  Hyderabad (Hybrid)

Relocation Provided: Yes

Shift timing: 10:00 AM IST – 7:00 PM IST

General Summary:

Reporting to the Director, HR India, the Payroll Specialist will play a key role in supporting our fast-growing teams across India. This role is responsible for end-to-end payroll processing for both local employees and expatriate associates on regional or long-term assignments in India. The specialist will ensure accurate and compliant payroll operations, including managing statutory requirements such as Income Tax, Gratuity, Provident Fund, Professional Tax, and Labour Welfare Fund. Additionally, this role will handle period-end closing activities, conduct payroll analysis, prepare statutory reports, and manage various payroll-related ad hoc tasks.

Key Responsibilities

• Owns the accuracy of all payroll data, proactively identifying and resolving discrepancies before payroll closure, and ensuring all required inputs are thoroughly collated and verified.
• Takes full responsibility for reviewing payroll inputs, including calculations, deductions, reimbursements, bonuses, and full & final settlements, ensuring precision and compliance.
• Leads the reconciliation of payroll payments, ensuring each cycle’s disbursements are accurate, compliant with GHX policy, and fully validated.
• Responsible for the office compliance, registrations and renewals like Shops & Establishment Act and other acts. Ensuring the accuracy of relevant Government reports such as Personal Income Tax, Provident Fund, PT, LWF and other statutory requirements
• Proactively communicates payroll updates, including any changes, amendments, or new processes, ensuring employees receive timely and clear information.
• Delivers responsive and anticipatory payroll support by addressing employee questions, providing required information, and managing Full & Final settlements for exiting employees with accuracy and transparency.
• Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Safeguards employee trust and ensures secure payroll operations by strictly maintaining the confidentiality of all payroll‑related information.
• Maintains the monthly, biannual and annual trackers as per the statutory acts and laws
• Ensure timely closure of audit observations and implementation of corrective and preventive actions
• Prepare SOP’s, Control Matrix and FAQ’s
• Other duties as required

Required Education, Certifications, and Experience

• 7+ years’ experience in Payroll, Labour law, taxation and statutory compliance
• Bachelor’s degree in business, commerce, accounting or related field
• Prior experience working in HR Operations is a plus
• Ability to effectively work with diverse cultures in a global team
• Hands-on experience in payroll accounting, reconciliations, and statutory compliance
• Hands-on experience with payroll systems, ERP (Dayforce is a plus), and third-party vendors
• Proficient in Microsoft Excel
• Excellent interpersonal, communication skills and a flexible approach
• Ability to handle sensitive information and maintain confidentiality
• Ability to multitask and learn processes quickly for more efficient and effective results.

A quick heads up about our interview process. It generally consists of 3-4 rounds, including:

• Introductory call with our Talent Acquisition Partner
• Technical interviews (with peers/functional manager)
• Cultural fitment round (With Hiring Manager/GHX leaders)

Opportunity Overview:

We are looking for a Data Engineer to build and optimize scalable data pipelines and analytical datasets on our AWS-based lakehouse platform.

• You will work with Apache Iceberg, AWS Glue, Athena, dbt, and Airflow to support reliable and efficient data processing for analytics and operational use cases.
• You will collaborate with senior engineers, analytics teams, and platform stakeholders to deliver production-grade data solutions.

What you’ll do:

• Develop and maintain batch data pipelines
• Build reusable ingestion and transformation workflows
• Build and maintain Apache Iceberg datasets
• Support schema evolution and partition optimization
• Optimize Athena queries and troubleshoot performance bottlenecks
• Implement data validation checks and monitoring
• Support production issue troubleshooting

Required Qualifications:

• 4–5 years of experience in data engineering
• Strong hands-on experience with Python, SQL, PySpark/Spark
• Experience with AWS S3, Glue, Athena
• Experience with DBT and Airflow (or equivalent)
• Familiarity with Apache Iceberg / Hudi / Delta
• Understanding of partitioning and Parquet optimization

Interview Process*:

1. Connect with Talent Acquisition 
2. Technical Round 1 
3. Technical Round 2
4. Final Round 

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Be part of a high-performing Recruitment team at one of America’s fastest growing companies

This is Riza, the HR Manager at Fresh Prints.

If you had asked me five years ago whether I’d be leading recruitment, running cross-functional projects, managing a team of talented HR Associates, building automations (despite coming from a non-tech background), spearheading QA, and writing OKRs – all things that were completely alien to me at the time, I would’ve laughed and probably rolled my eyes.

I joined Fresh Prints during COVID as a fresh graduate, as part of a newly formed HR team, viewing it as a stepping stone before heading to business school. That plan took a sharp U-turn when I was given opportunities to do far more than just “screen resumes” – to think critically about hiring, build systems, and help redefine what recruiting could look like in a fast-growing startup.

I doubted myself at almost every step, but I took on the challenge to build a high-functioning team and to redefine recruiting in a way that actually supports the business.

Almost five years in, we’re a strong team of dedicated talent specialists spread across India and the Philippines. We’ve hired and retained over 400 employees in the past few years and learned a ton along the way; what scales, what breaks, and what truly moves the needle.

We’re an experiment-first team. We don’t flinch at ideas, we love them. Have a compelling idea? Pitch it. We’ll run with it. We’re equally big on learning and iteration, and today, nearly 50% of our workflows are automated, freeing our talent associates to focus on strategy and execution.

Now, we’re looking for strategists who execute. People who go beyond ticking off daily tasks and think about the bigger picture:

• How can HR enable the business?
• How can HR better support the Executive Team?
• How can HR lead world-class talent acquisition that creates a seamless experience for candidates and hiring managers?

If this sounds exciting, and you have the energy to build, experiment, and own outcomes, I’d love to hear from you.

Key Responsibilities:

As a member of our Recruitment team, you're going to have a wide-ranging group of responsibilities and goals. On a day-to-day basis, this means:

• Lead prospecting and headhunting efforts. Not just finding the right candidates, but nurturing relationships early and building long-term pipelines
• Source candidates from diverse channels and screen resumes and applications with a strong quality bar
• Take hands-on ownership of role coordination that goes beyond scheduling (much of which is automated) to stay closely involved in progress, blockers, and outcomes for each role
• Conduct interviews and coordinate multiple rounds of assessments
• Partner closely with hiring managers to align on role expectations, feedback, and hiring timelines
• Communicate clearly with management and team members to provide regular status updates
• Take on additional responsibilities as needed in a fast-moving startup environment

Qualifications: 

• Preferably 1.5+ years of experience in Talent Acquisition or Recruitment
• Fresh graduates of Human Resources or Psychology are highly encouraged to apply
• Strong attention to detail with relentless follow-up
• Excellent written and verbal English communication skills
• Experience in a start-up environment is a huge plus
• Experience with in-house recruitment is preferred

Job Location: Work From Home / Remote

Working Hours: 2:00 PM to 11:00 PM IST, Monday to Friday

Monthly Salary: Between $400 to $700, with a night allowance of $40 

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Staff SWE, Application

Opportunity Overview:

This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance.

As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards.

This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale.

What you’ll do:

• Technical Leadership & Architecture
• Define and drive the architecture of large-scale, distributed application systems across the Cohere platform.
• Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements.
• Champion engineering best practices in CI/CD, testing, release management, and observability.
• Hands-On Engineering
• Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin).
• Lead the development of core features and APIs that directly impact providers, payers, and patients.
• Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness.
• Quality & Compliance Focus
• Embed automated testing, monitoring, and release safeguards into the development lifecycle.
• Proactively address compliance and audit-readiness requirements in application design.
• Collaborate with Quality, Security, and Compliance stakeholders to close CAP issues and maintain high delivery standards.
• Mentorship & Influence
• Mentor engineers across the team, guiding them on technical design, code quality, and system thinking.
• Lead design reviews, technical deep-dives, and incident retrospectives to foster continuous improvement.
• Act as a thought leader in scaling engineering practices across multiple teams.
• Cross-Functional Collaboration
• Work closely with Product, Clinical, and Operations teams to ensure solutions meet real-world healthcare needs.
• Partner with Release Management to ensure predictable, high-quality delivery and quick resolution of hotfixes.

Required Qualifications:

• 13+ years of software engineering experience, with at least 4+ years in a staff/principal/lead role
• Expertise in designing and scaling distributed, cloud-native applications
• Strong background in one or more modern languages: Python, Java, TypeScript/React
• Proven track record of driving system architecture, technical strategy, and execution
• Experience working in healthcare technology or other regulated environments, strongly preferred
• Demonstrated success in mentoring and growing engineering talent.
• Hands-on experience in payment integrity, with exposure to claims processing, audit workflows, or healthcare payment validation systems.
• Excellent communication skills with the ability to influence technical and non-technical stakeholders

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Live Design Exercise 
4. Technical Discussion
5. Cross-Functional Interview 
6. Final Interview

*Subject to change

About ZignaAI, a Cohere Health Company:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards..

This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment.

What you’ll do:

• Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements.
• Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.).   
• Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security.
• Ensure data consistency and quality in reports by working closely with the data management team.
• Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines.
• Perform data analysis and ad-hoc queries to support business decision-making.
• Stay current with industry best practices and emerging BI technologies.

What you’ll need:

Must-haves

• 6+ years of professional experience in business intelligence, analytics engineering, or data engineering, preferably in healthcare or another data-rich, regulated domain.
• Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment
• Excellent english communication skills, with proven ability to create & deliver the results of analyses to non-technical audiences
• Advanced proficiency in SQL and strong hands-on experience with analytics engineering frameworks such as dbt.
• Strong experience with Tableau (Cloud and Desktop), including dashboard development, row-level security, performance optimization, and basic administration.
• Experience working with workflow orchestration tools such as Airflow.
• Experience working in AWS-based data platforms.
  
  

Nice-to-haves

• Experience with dbt or with similar tools
• Experience with Python.
• Exposure to additional BI platforms such as Power BI, Sisense, or open-source BI tools.
• Experience supporting dashboard embedding and integration into web applications.
• Background in healthcare payer analytics, utilization management, or clinical workflows.
• Previous experience working in a global model

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Technical test 
3. Meet your Hiring Manager
4. Technical Round
5. Case Study
6. Final Interview

*Subject to change

About ZignaAI, a Cohere Health Company:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We’re looking for a senior-level automation engineer who will help raise the bar on release quality, environment reliability, and change safety across Cohere’s platform. You’ll partner closely with Product, Engineering, Platform, and SRE to build scalable automation, guardrails, and validation systems that reduce production risk while increasing delivery velocity.

This is not a “test scripts only” role. You’ll shape automation strategy, embed quality into the SDLC, and help define how changes move safely from dev → staging → UAT → prod in a fast-moving healthcare platform. 

You’ll help define how quality scales as Cohere grows. This role has real influence over release safety, platform reliability, and how engineering teams ship software in a regulated, high-impact domain. You won’t just test features — you’ll shape how Cohere delivers them safely to production.

What you’ll do:

• Own and evolve Cohere’s end-to-end test automation strategy across UI, API, config changes, and critical workflows
• Design and maintain scalable E2E automation frameworks for multi-tenant, payer-specific workflows
• Build automated validation for deployment guardrails, release readiness, and production change safety
• Partner with Platform/DevOps to integrate automation into CI/CD pipelines and deployment workflows
• Create automated coverage for high-risk paths (authorization flows, partner integrations, file pipelines, feature flags, config changes)
• Drive test reliability, flake reduction, and actionable failure signals
• Define and enforce quality gates for prod releases, blue/green and canary deployments, and config changes
• Collaborate with Product and Engineering to ensure business outcomes are testable, measurable, and observable
• Improve test data management and environment stability to enable reliable automation at scale
• Mentor engineers on testability, automation best practices, and quality-first development
• Partner with SRE and Security to ensure production readiness, observability, and compliance expectations are met
• Apply AI-assisted tooling to accelerate test creation and expand coverage for high-risk user flows, integrations, and configuration-driven behavior
• Use AI to analyze automation failures and production incidents to reduce flaky tests and prioritize new test coverage around real failure patterns

Required Qualifications:

• 6+ years in QA Automation, SDET, or test engineering roles supporting production systems
• Strong hands-on experience building automation frameworks for UI and API testing from the ground up, and setting up repeatable datasets
• Deep experience with modern E2E frameworks (Playwright or Cypress) using TypeScript
• Strong API automation experience (REST-based testing frameworks)
• Strong CI/CD experience (GitHub Actions or similar)
• Experience validating cloud-native systems on AWS
• Comfortable working in microservices and event-driven architectures
• Experience testing configuration-driven systems, feature flags, and environment-specific behavior
• Strong debugging skills across frontend, backend, and infrastructure layers
• Proven ability to partner with platform / infra teams on release pipelines and deployment safety

Nice-to-haves

• Performance and reliability testing experience (e.g., k6 or similar)
• Healthcare or regulated domain experience

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We’re looking for a Manager, Engineering that can lead and grow a high-performing engineering team with a strong product mindset, owning outcomes end-to-end. You will build forward-looking software that improves healthcare experiences for members while streamlining payer and provider operations.

What you’ll do:

• Lead a fast-paced, autonomous, agile team of software engineers to build and enhance a growing software platform
• Create transparency into delivery health through the use of meaningful sprint and business metrics
• Enable the team to further its impact, by improving upon its means of delivery and working closely with the data, product, and growth organizations to further the value we can bring to our clients
• Provide technical leadership throughout the design and delivery process, bringing perspective and motivating engineers to develop simple, pragmatic solutions to complex problems
• Ensure the team is following and building upon software engineering best practices including testing, quality, and security
• Foster a culture of developing early career talent who will become the next leaders in the organization, enabling the individuals and the team to work with autonomy
• Provide innovative solutions for both attracting and retaining top talent

Required Qualifications:

• 12+ years of experience with 3+ years of experience managing software engineering teams in a fast-paced, agile environment 
• Demonstrated expertise with cloud-based services 
• Proficiency with Python, ReactJs, Snowflake, MongoDB, etc.
• Experience leading teams in a global organization

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Technical interview(s)
4. Cross functional partner interview
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We’re hiring a Manager, Business Intelligence to lead our India-based BI team and drive high-quality, reliable delivery across reporting and analytics. You will directly manage a team of BI Engineers and Analysts (7 members), serving as the operational backbone for our global BI function. Reporting to the Director of Data and AI. You’ll partner cross-functionally with global teams to deliver insights that directly impact providers, patients, and clients. This is a high-visibility role with strong growth potential, ideal for a player-coach who can go deep technically while driving speed, accountability, and high-quality execution across the team. We’re looking for a strong operator who can bring structure and discipline to fast-moving priorities, making clear trade-offs, and maintaining delivery momentum without sacrificing quality. We value teammates who are collaborative, candid, and empathetic, and are committed to building an inclusive, growth-oriented environment.

What you’ll do:

• Define and execute the Business Intelligence roadmap, aligned with company and client needs while ensuring accuracy, timeliness, and contractual alignment
• Lead and manage a team of BI Engineers and Business Analysts, enforcing clear ownership, SLAs, and accountability.
• Act as a senior partner to Product, Operations, and Client teams, translating complex asks into structured work products for the team
• Identify and eliminate bottlenecks in data pipelines, reporting workflows, and team execution
• Build scalable, reusable reporting frameworks and KPI layers across the organization
• Champion a self-service analytics culture while maintaining governance and data integrity
• Implement robust processes for data validation, reconciliation, and monitoring
• Drive data quality, metric standardization, and governance across all reportin

Required Qualifications:

• 7+ years in BI / Analytics / Data Engineering 
• 2+ years of people management experience
• Prior experience working in a global setting, partnering closely with US-based BI leadership, Product, and Operations teams
• Deep expertise in Agile execution and Jira-based delivery management:
• Backlog ownership, sprint planning, ticket triaging, and prioritization
• Ability to manage frequent re-prioritization without delivery breakdowns
• Strong hands-on experience in:
• SQL (advanced) and data modeling (dimensional / star schema)
• Tableau and/or Amazon QuickSight
• Modern data stack: dbt, Athena (or equivalent), Airflow (or orchestration tools)
• Demonstrated experience building scalable data models and KPI layers
• Ability to debug issues across the full product and data stack independently
• Strong stakeholder and client-facing communication skills.

Nice to have

• Experience working with healthcare datasets (claims, UM/PA workflows, EMR)
• Prior experience operating in high-change technology startup environments
• Background in healthcare tech, payer, or delegated UM environments
• Experience building metrics/semantic layers
• Exposure to AWS cost and performance optimization
• Experience scaling BI platforms for external/client-facing reporting
• Familiarity with data governance and metric standardization practices 

We can’t wait to learn more about you and meet you at Cohere Health!

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

The Lead DevOps Engineer will work closely with Cohere engineers to plan, deploy, and support high-availability solutions. The successful candidate will implement and manage tools supporting Cohere’s engineering teams and infrastructure, coach junior engineers on DevOps best practices and tools. Additionally, they will be responsible for ensuring Cohere maintains a disciplined approach to healthcare security. The candidate should have proven experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker, and Kubernetes, as well as experience with cloud infrastructure provisioning, management, and automation technologies such as Terraform, CloudFormation, Chef, and Puppet. Finally, the candidate should be passionate about building quality products, have strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance, and be experienced with at least one scripting language and monitoring systems.

What you’ll do:

• Work closely with Cohere engineers to plan, deploy, and support high-availability solutions
• Implement and manage tools supporting Cohere’s engineering teams and infrastructure including monitoring and alerting, CI/CD,  and version control
• Automate the compilation, testing, packaging, and release of Cohere’s software platform
• Coach Cohere engineers on devops best practices and tools
• Continuously discover, evaluate, and implement new technologies or services to maximize development efficiency
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Work with management to create and drive the DevOps roadmap
• Partner with management on cloud infrastructure cost optimization
• Run quarterly Disaster Recovery exercise

Required Qualifications:

• Minimum of 5 years of experience in DevOps practices and cloud infrastructure management
• Experience designing and managing highly scalable production infrastructure in a highly regulated environment
• Experience advocating for modern infrastructure management and are compelled to automate early and often
• Experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker and Kubernetes
• Experience developing and managing continuous integration / continuous deployment pipelines using tools such as Jenkins and Github Actions
• Hands on cloud platform experience with a strong preference for AWS
• Experience with cloud infrastructure provisioning, management and automation technologies (Terraform, Cloudformation, Chef, Puppet, etc)
• Strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance
• Experience with at least one scripting language (shell, Ruby, Python, Perl, Go, etc)
• Database administration experience with at least one of the database paradigms.
• Experience with monitoring systems

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Live Design or Coding Session 
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

This is a unique opportunity to lead world-class software engineering teams that power Cohere Health’s product innovation and delivery at scale. Our engineering teams operate with a high degree of autonomy, solving complex challenges across the business in close partnership with product and design. In this role, you’ll also oversee data engineering and core platform engineering functions, ensuring the technical foundation supports rapid growth and innovation.

As a member of the leadership team, you’ll work closely with business and AI partners across the globe to co-create solutions and drive the seamless execution of critical initiatives. You’ll foster a culture of innovation, champion Cohere’s values and leadership principles, and apply deep computer science expertise, including algorithms, data structures, and scalable system design to deliver products that transform healthcare.

What you’ll do:

• Recruit and build high-caliber full-stack engineering teams
• Promote a culture where teams feel stimulated by their work and passionate about their role
• Leadership and Management:
• Lead and manage engineering teams, including recruitment, mentorship, and performance evaluation
• Nurture a collaborative and innovative culture within the engineering department
• Develop and implement strategic plans for the engineering department in alignment with the company’s goals
• Ownership and accountability of key engineering metrics of the platform, i.e. quality, availability, response time metrics, time to value, time to build, etc.
• Strategic Planning:
• Contribute to the company’s overall strategy and business planning
• Identify opportunities for technological advancements and innovation
• Develop long-term plans for technology development and deployment
• Product Development:
• Work closely with product management to define product requirements and specifications
• Oversee the design, development, and deployment of products and features
• Recommend applicable technical patterns and solutions that are aligned with architectural guiding principles and standards through a regular cadence of delivery and continuous improvement
• Ensure the scalability, security, and performance of products
• Compliance and Security:
• Ensure compliance with industry standards, regulations, and company policies
• Implement and maintain robust security protocols to protect company data and intellectual property

Required Qualifications:

• 15+ years of experience managing software engineering teams in a fast-paced, agile environment
• 12-15 years experience in designing and operationalizing software products at scale
• High proficiency of both written and verbal English communication
• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience
• Proven track record of delivering high-quality software on time and within budget
• Proven success in growing and managing geographically distributed teams using successful recruiting, employee development, and retention
• Prior experience in B2B enterprise SaaS startup
• Experience with US Healthcare standards and regulations, e.g. FHIR/HL7, HIPAA
• Experience with Payment Integrity (PI), Claims data processing and applied ML in healthcare or life sciences
• Experience building and operating a compliant, secure data lake or lakehouse
• Payer focused health-tech experience strongly preferred
• Design and implement the PHI data access controls
• Ability to partner with business to represent Technology during the client calls.

Nice-to-haves

• Experience in [specific industry/tools] | 
• Cloud Native applications (AWS Preferred)
• Multi-tenant/ microservices architecture
• Familiarity with [tools, platforms, or methodologies] 
• Agile methodologies
• DevOps and SRE practices knowledge
• Implemented Security by design (Nice-to-have)
• Enabled automation framework for unit, integration and performance testing
• Demonstrated success in (stretch area)
• Building global partnerships and working with global operating model

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are seeking a Director of Data & AI to join our product development team. In this role, you will lead world-class analytics, data science, and machine learning teams to enable clinical insights and precision AI. You’ll partner closely with product, design, and software engineering to drive the research and development of data-centric solutions. 

As a member of the leadership team, you’ll work closely with business and AI partners across the globe to co-create solutions and drive the seamless execution of critical initiatives. You’ll have the opportunity to apply deep analytics and AI expertise to deliver products that transform healthcare. You’ll foster a culture of innovation, champion Cohere’s values and leadership principle, and guide a team of engineers, analysts, and scientists to leverage complex healthcare data and methodologies in a fast-paced, rapidly-evolving landscape answering critical business and clinical questions. By combining modern analytic tools, methodologies, and AI technologies to meet challenging and open-ended business requests, this crucial role molds our analysis and builds data-driven analytics products. 

What you’ll do:

• Recruit and build high-caliber machine learning, data science, and business intelligence development team
• Leadership and Management:
• Lead and manage engineering teams, including recruitment, mentorship, and performance evaluation.
• Nurture a collaborative and innovative culture within the team and throughout the organization
• Develop and implement strategic plans for the Data & AI department in alignment with the company’s goals
• Ownership and accountability of key quality and delivery metrics of the Data & AI solutions, including time to value, model accuracy, etc.
• Collaboration and Communication
• Partner with Cohere Health’s US-based Data & AI team and assure consistent technical strategy, aligned roadmaps, and value-centric delivery approaches.
• Collaborate with cross-functional product, clinical, and engineering partners to understand their needs, recommend solution approaches, and develop execution strategies
• Innovation and Delivery
• Oversee the design, development, and deployment of analytic and AI solution developments
• Identify opportunities for technological advancements, applicable technical patterns, and innovation.
• Direct an innovation pipeline from experimentations, to development, to maturation
• Provide technical guidance, managing timeline, and ensuring quality and scalability of deliverables 
• Foster a data-driven decision-making culture and prioritize responsible AI

What you’ll need:

Must-haves

• 8+ years of management experience hiring and developing data-centric development teams
• 12+ years of experience in data science and machine learning
• Advanced degree (MS or Ph.D.) in a quantitative field Math, Engineering, Computer Science, Machine Learning
• Proven success in growing and managing geographically distributed teams and fostering multi-functional collaborations
• Track record of translating complex business problems into end-to-end data analytics products with a quantifiable business impact
• Demonstrated success in maturing machine learning prototypes into scalable software
• Experience with US managed care design and operations

Nice-to-haves

• Strong preference for healthcare experience, specifically experience in Utilization Management, Payment Integrity, Risk Adjustment and Quality Measures
• Hands-on experience with large-scale healthcare administrative and clinical data
• Familiarity with healthcare body codesets, terminology and ontology
• Prior experience in B2B enterprise SaaS startup

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are seeking a Technical, Hands-on Manager to lead a team responsible for building and maintaining high-quality healthcare market datasets and analytics that power internal insights, benchmarking, and external thought leadership.

In this role, you will lead a team of data analysts responsible for the development, quality assurance, and ongoing refresh of market data assets. You will combine strong people leadership with technical expertise in analytics and data science to ensure reliable, scalable data pipelines and actionable insights.

The ideal candidate is both a strong people manager and a hands-on analytics leader who can guide analysts in rigorous data methodology, translate data outputs into meaningful business insights, and partner closely with commercial strategy, product, clinical, and analytics stakeholders.

What you’ll do:

• Lead and develop a team of data analysts responsible for the creation, validation, and ongoing refresh of healthcare market datasets.
• Mentor analysts in data methodology, statistical reasoning, and reproducible analytics practices to ensure consistent and rigorous analysis across the team.
• Establish analytic standards, coding practices, and documentation expectations to ensure all datasets and insights produced by the team are reproducible and scalable.
• Establish and maintain governance processes for market data including versioning, documentation, auditability, and traceability of data sources and methodologies.
• Oversee change-detection logic, ensuring the team systematically identifies and documents additions, removals, and shifts in the market dataset.
• Define and enforce data quality standards across ingestion, transformation, and analysis workflows.
• Collaborate with Data Engineering and Platform teams to ensure the underlying data infrastructure supports scalable ingestion, transformation, and analytics workflows used by the analyst team.
• Translate analytic outputs into business insights, benchmarks, and structured datasets that support product strategy, commercial enablement, and thought leadership initiatives.
• Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams.
• Conduct code reviews and analytics methodology reviews to ensure maintainable, reproducible data workflows and high-quality analytic outputs.

What you’ll need:

Must-haves

• 7+ years of professional experience in data analytics, data science, or quantitative analysis in a production environment.
• Strong proficiency in Python and data analysis libraries (Pandas, NumPy, SciPy, Matplotlib).
• Advanced SQL querying and ability to work with large datasets.
• Strong understanding of statistics, data analysis methods, and pattern detection in complex datasets.
• Experience managing multiple concurrent analytics projects and prioritizing work across a team of analysts.
• Experience designing analytic frameworks or benchmark datasets used by business teams or external stakeholders.
• Experience managing data quality, data governance, and dataset lifecycle management.
• Experience evaluating and applying modern analytics or AI techniques (including LLM-based tools where appropriate) to enrich datasets or accelerate analytic workflows.
• Experiment and rapidly prototype design frameworks and validate hypotheses efficiently.
• Strong software engineering fundamentals including modular Python code, reusable analytic functions, and maintainable data pipelines.
• Familiarity with cloud data platforms (e.g., AWS, GCP, or Azure) and common data services used to store, process, and query large datasets.
• Work seamlessly across Data Science, Engineering, Product, DevOps, and Data Engineering teams to align technical decisions with business goals, ensuring smooth integration of AI/ML capabilities into production systems
• Excellent communication and storytelling skills, capable of translating complex AI/ML concepts into clear, actionable insights for leadership, stakeholders, and non-technical partners.
• Ownership mindset with end‑to‑end accountability, ensuring delivery from concept to deployment to monitoring—while continuously identifying risks, blockers, and opportunities for improvement.

Nice-to-haves

• Background in healthcare payment integrity, clinical data workflows, or payer/provider analytics.
• Thought leadership in analytics-driven market intelligence, benchmarking, or healthcare data insights.
• Experience working with healthcare claims, authorization, or utilization management data.
• Experience producing market intelligence, benchmarking studies, or industry datasets.
• Familiarity with healthcare payer workflows or healthcare analytics environments.
• Familiarity with compliance, governance, and security best practices for healthcare data (HIPAA, PHI handling, logging, auditing).

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

This is a great opportunity for an experienced full-stack developer to join a healthcare analytics company and deliver meaningful outcomes that reduce the cost of care. Candidates will work closely with engineering leadership, operations, and data science to build intelligence in the system. This will involve constant learning and application to solve business problems. This position will require the candidate to be an out of the box thinker, curiosity, and great attention to detail.  This role offers the potential to grow at Cohere Health, deliver scalable solutions and transform payment services. We are committed to developing and nurturing talent at Cohere Health.

What you’ll do:

• Design and build high quality software applications which help clinicians to deliver the right care at the right place and right time.
• Develop maintainable, efficient code in languages like NodeJS in the native cloud environment.
• Conduct unit, integration, and system testing to identify bugs and ensure the delivery of the high-quality, secure code.
• Collaborate with cross-functional teams to ensure the feature functionality aligns with business and client requirements.

What you’ll need:

Must-haves

We are a Growth startup company and expect each team member to take initiative, and spot and solve problems. 

• 6+ years’ experience as developer 
• 2+ years of experience with full stack application development
• Good understanding of server-side templating languages  
• React development skills, and front-end technologies, such as JavaScript, HTML5, and CSS3 
• NodeJS, Backend – Micro services, python
• Expertise in designing scalable application 
• Knowledge of user authentication and authorization between multiple systems, servers, and environments 
• Design database schemas that represent and support business processes 
• Experience with unit test and debugging skills
• Experience with AWS cloud-based services – lambda, S3, EC2, and enterprise software environments
• Strong problem solving, attention to detail and data-driven decision-making skills 
• Communication skills

Nice-to-haves

• Bachelor’s in Computer Science OR Master’s in Computer Science
• Plus multi-tenant product development experience
• Plus, React Native experience
• Plus, Java & Spring Boot framework experience

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are seeking a versatile and skilled call representative to join our dynamic Payment Integrity team. This critical role involves conducting outbound and accepting inbound calls with hospitals, clinics, physician offices, and supply companies. This position requires a good understanding of the US Healthcare system and HIPAA / PHI. This opportunity requires a self-motivated individual who thrives on accuracy, compliance, and continuous learning in a high-growth environment. 

What you’ll do:

• Conduct outbound and accept inbound calls with hospitals, clinics, physician offices and supply companies
• Provide detailed and accurate documentation
• Collaborate with additional teams to ensure clear communication and support in obtaining medical records for the payment integrity process

Required Qualifications:

• Knowledge of medical terminology and medical records
• Self-motivated and able to work independently in a remote environment while maintaining high performance
• Exceptional time management, problem-solving, and analytical skills
• Commitment to teamwork, collaboration with internal teams, and continuous learning
• Ability to accurately document call details
• Possess excellent interpersonal skills
• Excellent written and verbal English communication skills
• Ability to follow protocol and call scripts
• Flexibility to change as company and client needs dictate
• Ability to work late shift to accommodate USA time zones

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Behavioral Interview(s)
3. Meet with the Hiring Manager

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are looking for a dynamic Manager, Product Management to be part of the Clinical Intelligence product area within the Cohere platform and manage a team of Product Analysts, with full accountability from strategy to execution.  Ultimately, your work will directly impact the growth and evolution of the Clinical Intelligence that powers all of our products. Reporting locally to the VP, General Manager India, this is a critical role that provides an uncommon opportunity to build new products and capabilities and to scale and evolve existing ones.   

You should apply if you are a leader with a product mindset who delivers value to the business by inspiring teams to build and market solutions that really work for users and elegantly solve complex problems.  You’ll sit in the center of strategy, design, engineering and operations to drive multiple levels of decisions, from what “north star” metric we should drive towards, to signing off on acceptance criteria on a new feature.  You understand the market and the competitive landscape of AI in healthtech and are able to quickly synthesize, develop hypotheses, provide team direction and prioritize requirements for your products.

What you’ll do:

• Leads and mentors a team of Product Analysts, providing guidance, support, and fostering a collaborative, innovative product culture and customer centric product delivery
• Create an inclusive, energetic team environment that unleashes the potential of our people and contributes to the professional development and growth of team members
• Develop and oversees the creation of product roadmaps that outline key initiatives, features, and release timelines
• Collaborates with internal teams and stakeholders to ensure alignment of Clinical Intelligence platform goals with overall company objectives
• Establishes the product vision, strategy and roadmap in alignment with Clinical Intelligence platform goals and objective and deliver results by empowering cross-functional teams
• Take a design-first approach to developing product requirements, including partnering with design/ research, marketing, engineering and other teams to understand and evangelize user needs
• Leads and manages the entire product life cycle from strategic planning to tactical activities, if applicable
• Drives product design for new features and enhancements, plans the rollout, evaluates new opportunities, and creates new proposals aligned with business strategy and present insight to key executivesActs as a primary point of contact for product-related inquiries, providing updates and insights to internal and external stakeholders
• Conducts customer and market research, user feedback, usage, and competitive analysis to identify unmet market needs and complex new product applications
• Oversee the end-to-end product development process, making strategic decisions and solving complex challenges.

What you’ll need:

Must-haves

• 5+ years of experience in Product Management including at least 2 years managing people
• 3+ years working in healthcare and/or HealthTech
• Demonstrated expertise in ML/AI applications to healthcare problems
• Strong interpersonal, presentation, and communication skills
• Product mindset with a proven ability to deliver customer centric solutions
• A successful track record of co-creating seamless experiences in collaboration with stakeholders from customer facing and technology functions spread across the globe
  
  

Nice-to-haves

• Bachelor’s or Master’s degree in Computer Science or Engineering
• Experience working with globally distributed teams

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview

We are seeking an exceptional Senior Product Designer to join our stellar design team. The ideal candidate for this role is an experienced digital product designer who excels in highly collaborative environments, is proficient in modern design tools (we’re a Figma-first organization), and consistently delivers high-quality experiences in complex problem spaces. You enjoy taking ownership of ambiguous and challenging problems, shaping them into thoughtful and intuitive experiences that make a meaningful difference for users.

As a senior member of our design team, and a founding member of the India design team, you will set a strong foundation for integrating design practices with our engineering team. Your work will have a direct impact on over 700,000 healthcare professionals who use our solutions daily to process more than 12 million prior authorizations annually. You combine deep UX expertise with strong visual craft, applying research insights, interaction patterns, and strategic storytelling to influence decisions and ship value. You know how to navigate constraints, advocate for the user, and collaborate seamlessly with product and engineering from discovery through delivery.

In this role, you will also be a force multiplier for the entire product organization. You will design, maintain, and evolve our design system, ensuring it enhances the efficiency, consistency, quality, and accessibility of experiences across multiple product surfaces. Your work will empower designers, engineers, and product teams to ship value faster and more confidently, reducing friction and enhancing collaboration. You bring strong knowledge of interaction patterns, visual design principles, accessibility standards, and component architecture. You know when to extend the system and when to keep it lean, and you are comfortable negotiating with engineers to maintain design and technical cohesion. 

To summarize, this is a hybrid role split between leading and supporting product design across all our products and evolving our design system and design operations globally. 

Last but not least, people who succeed here are empathetic teammates who are candid, kind, and caring, embodying our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do 

• Lead end-to-end design for complex product areas—from framing problems through polished delivery and iteration
• Define experience principles, flows, and interaction patterns that provide clarity across cross-functional teams
• Build high-fidelity prototypes to communicate concepts, test usability, and validate solutions
• Craft beautiful, emotionally compelling visual designs that reinforce product strategy and brand expression
• Collaborate closely with product managers, engineers, data teams, and operations to shape the roadmap and deliver measurable impact
• Own and evolve the design system—tokens, components, patterns, documentation, and guardrails—across all Cohere products
• Refine existing components and design new systematic elements that scale across complex workflows, product areas, and user needs
• Partner closely with designers and engineers to ensure components are technically feasible, accessible, resilient, and high-quality
• Participate in and contribute to design critiques—both giving and receiving feedback that raises quality across the team

Must-haves

• 5+ years of experience in software product design, with ownership of end-to-end delivery for multiple products or substantial product areas, with at least part of that time spent working on or heavily with a design system
• Proven ability to operate in complex domains—enterprise, healthcare, fintech, analytics, or similarly data-dense problem spaces
• Familiarity with frontend technologies (Google’s Material Design, React, HTML/CSS, Design Tokens standards) to collaborate effectively with engineers
• Deep expertise in UX best practices, interaction design, and visual design craft
• Experience working with cross-functional agile scrum teams
• Bachelor’s or Master’s degree in Design, HCI, Human Factors, or equivalent experience

• An outstanding portfolio demonstrating clear problem framing, user-centered design processes, design systems work (components, tokens, patterns), and the real impact of your work
• Strong storytelling and communication skills—able to articulate decisions and generate alignment across disciplines and seniority
• Strong conceptual thinking—balancing user needs, product strategy, business goals, and technical constraints

Nice-to-haves

• Experience designing for healthcare and/or AI/ML
• Experience in influencing design system adoption with engineering teams
• Experience with tooling that supports system delivery (Storybook, ZeroHeight, Tokens Studio, DesignDocs, etc.)
• Strength in motion design or micro-interactions
• Experience launching v1 products or building 0→1 experiences

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview

As the Manager, Machine Learning & Data Science, you will play a key role in building and scaling Cohere Health’s AI capabilities in India. You’ll lead a team of machine learning engineers and data scientists focused on developing and deploying models that automate and augment complex clinical and administrative workflows.

This team is responsible for the full lifecycle of applied machine learning and data science—from problem framing and experimentation to production model deployment and ongoing optimization. You’ll work with structured and unstructured healthcare data to generate insights and power intelligent systems that improve prior authorization and broader clinical decision-making.

As a player-coach, you’ll combine hands-on technical contributions with team leadership, helping to establish best practices, mentor team members, and drive high-impact solutions in close partnership with Product, Engineering, Clinical, and Analytics stakeholders. This is an opportunity to shape both the technical direction and team culture within a growing global organization.

What you’ll do:

• Lead, mentor, and develop a team of machine learning engineers and data scientists, fostering a collaborative, high-performance environment
• Act as a hands-on contributor across the ML/DS lifecycle, including data exploration, feature engineering, model development, evaluation, and deployment
• Design, develop, and deploy machine learning models for retrieval, classification, and generative use cases across structured and unstructured data
• Translate complex business and clinical problems into scalable machine learning and data science solutions
• Establish and uphold best practices for experimentation, model validation, performance tracking, and reproducibility
• Partner cross-functionally with Product, Engineering, Clinical, and Analytics teams to align solutions with business priorities
• Guide the development of scalable data science and machine learning systems, including data preprocessing pipelines and production workflows
• Monitor model performance, identify opportunities for improvement, and drive continuous iteration and optimization
• Communicate technical concepts, methodologies, and insights clearly to both technical and non-technical stakeholders
• Contribute to hiring and scaling the team in India, including recruiting, onboarding, and coaching team members 

What you’ll need:

Must-haves

• Minimum 8+ years of experience in machine learning, data science, or applied AI roles, of those a minimum 2+ years of experience must be leading technical teams
• Strong hands-on experience building, evaluating, and deploying machine learning models in production
• Solid foundation in statistical methods, experimental design, and model evaluation
• Proficiency in Python and experience with ML frameworks (e.g., PyTorch, scikit-learn)
• Experience working with large, complex datasets (structured and/or unstructured)
• Strong problem-solving skills with the ability to translate business challenges into analytical solutions
• Excellent communication skills, with the ability to present complex concepts clearly to diverse stakeholders
• Experience working in fast-paced, evolving environments

Nice-to-haves

• Experience in healthcare, particularly with payer, provider, or clinical data
• Experience with NLP, deep learning (e.g., transformers), or generative AI (e.g., RAG)
• Familiarity with MLOps practices and production ML systems
• Experience with Spark or large-scale data processing frameworks
• Exposure to cloud platforms (e.g., AWS, SageMaker)
• Experience working in a global or distributed team environment
• Prior experience in a GCC or building teams in India

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Job Title: Senior Talent Acquisition Specialist (U.S. Professional Hiring)

Department: Human Resources – Talent Acquisition

Location: Hyderabad, India (Onsite – HiTec City, Mindspace Office Complex)

Shift: Night Shift (aligned to U.S. business hours)

Company: Azurity Pharmaceuticals, Inc.

Job Description Summary

Azurity Pharmaceuticals is a fast-growing pharmaceutical company focused on serving patients with unmet medical needs through customized, user-friendly drug formulations. Our success is driven by talented colleagues who bring rigor, creativity, and commitment to everything they do.

The Executive Recruiter based in Hyderabad will be a core member of Azurity’s Talent Acquisition team, responsible for full-cycle recruiting of professional and leadership-level roles in the United States. This role is designed for an experienced recruiter with exceptional English communication skills and a proven record of successfully hiring U.S.-based professional talent across functions.

This position is based in Azurity’s state-of-the-art, brand-new office located in HiTec City within the Mindspace office complex. Working the night shift to align with U.S. stakeholders, this individual will partner closely with hiring managers, HR leaders, and global TA colleagues to deliver a high-quality candidate experience while meeting aggressive hiring timelines.

Key Responsibilities

• Lead full-cycle recruiting for U.S.-based professional and leadership roles, including intake, sourcing, screening, interviewing, offer support, and close.
• Partner closely with U.S. hiring managers to understand role requirements, success profiles, and hiring priorities.
• Develop and execute targeted sourcing strategies using LinkedIn, job boards, referrals, market mapping, and direct outreach.
• Conduct in-depth candidate interviews with a strong focus on communication skills, experience depth, and cultural alignment.
• Present well-qualified candidate slates with clear, insightful assessments to support hiring decisions.
• Manage multiple concurrent requisitions while maintaining speed, quality, and candidate experience.
• Ensure compliance with Azurity recruiting policies, data privacy standards, and applicable employment regulations.
• Collaborate effectively with global TA colleagues to ensure consistent processes and best practices.
• Provide regular status updates, pipeline insights, and risk flags to stakeholders.

Required Qualifications

• Demonstrated success recruiting professional-level roles in the United States, with a strong track record of consistent hires.
• Exceptional English language proficiency, both written and verbal, with the ability to communicate confidently with U.S.-based leaders and candidates.
• Strong interviewing, assessment, and stakeholder management skills.
• Experience managing high-volume and/or complex professional requisitions simultaneously.
• Deep familiarity with U.S. recruiting practices, candidate expectations, and hiring manager partnership models.
• Ability to work night shift hours aligned to U.S. time zones on a sustained basis.

Preferred Qualifications

• Experience recruiting in pharmaceutical, life sciences, healthcare, or regulated industries.
• Prior experience supporting executive, senior professional, or niche skill-set hiring.
• Comfort operating in a global, matrixed organization.
• Experience using modern applicant tracking systems and sourcing tools.

Core Competencies

• Executive presence and professional communication
• Candidate and hiring manager experience focus
• Strong judgment and decision-making
• Attention to detail with ability to connect details to the big picture
• Results-driven, organized, and resilient

Working Relationships

• Reports into the Talent Acquisition leadership team
• Partners closely with U.S.-based hiring managers and HR colleagues
• Collaborates with global TA and HR Operations teams

Azurity Pharmaceuticals is an equal opportunity employer.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are seeking a detail-oriented and proactive Recruiting Operations Specialist to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Applicant Tracking System (ATS) Greenhouse,, designing and streamlining recruiting workflows, and ensuring seamless coordination between various stakeholders in the hiring process. This role requires a keen understanding of recruiting processes, exceptional organizational skills, and the ability to thrive in a fast-paced environment.

• Maintaining ATS Data (Greenhouse): Ensuring data accuracy and implementing best practices to optimize system usage.
• Designing and Optimizing Recruiting Workflows: Collaborate with cross-functional teams to design, document, and improve recruiting workflows, ensuring efficiency and alignment with organizational goals.
• Partnering with Hiring Managers and Finance: Work closely with hiring managers and finance to ensure alignment on headcount planning, budgeting, and forecasting, providing insights and recommendations based on recruiting data.
• Running Recruiting Reports and Building Dashboards: Generate regular reports on recruiting metrics such as time-to-fill, source effectiveness, and candidate pipeline status. Design and maintain dashboards to provide stakeholders with real-time visibility into recruiting performance.
• Coordinating Interview Scheduling: Manage the end-to-end interview scheduling process, liaising with recruiters, hiring managers, and candidates to coordinate interview logistics, ensuring a smooth and positive candidate exCandidate Experience Enhancement: Continuously assess and improve the candidate experience throughout the recruitment process. Implement strategies to enhance candidate engagement, satisfaction, and retention, from initial contact to onboarding.
• Vendor Management: Oversee relationships with external vendors, including recruitment agencies, background check providers, and job boards. Negotiate contracts, monitor performance, and ensure compliance with service level agreements.
• Recruiting Technology Evaluation and Implementation: Stay updated on emerging trends and technologies in recruiting operations. Evaluate new tools and platforms to enhance efficiency, streamline processes, and improve outcomes. Lead the implementation of selected solutions, providing training and support to users as needed.
• Compliance and Data Security: Ensure compliance with relevant regulations and company policies related to recruiting operations, including data privacy and security requirements. Conduct audits and assessments to identify areas for improvement and mitigate risks.
• Process Documentation and Training: Develop and maintain documentation of recruiting processes, procedures, and best practices. Provide training and support to recruiters, hiring managers, and other stakeholders to ensure adherence to established processes and standards.
• Strategic Projects and Initiatives: Collaborate with senior leadership and cross-functional teams on strategic projects and initiatives related to talent acquisition and workforce planning. Contribute insights and recommendations to inform decision-making and drive continuous improvement.

YOUR EXPERIENCE

• Minimum 2 years of Recruiting Operations Experience
• Proficiency in Applicant Tracking Systems (ATS), Workday & Greenhouse preferred
• Strong Analytical Skills
• Project Management Experience
• Vendor Management Experience
• Training and Documentation Skills
• Strategic Thinking
• Bachelor's Degree or relevant industry experience

Are you seeking an opportunity to have an impact, innovate through problem solving, and grow professionally? Join our team and help us establish a world class People Operations and Workplace function!

In this role, you will be on a mission to delight our employees, building a function that is sustainable, scalable, automated, and frictionless. You will work to improve day to day operations of our employee services and implement best practice whilst optimising workflows and HR technology to support the broader People team and Redpin organisation.  

The People Operations Team is responsible for the entire employee lifecycle here at Redpin, including onboarding, offboarding, compliance, benefits administration, HR Information System (HRIS) as well as key People projects. The Workplace Team oversees reception and office operations, ensuring the office runs smoothly. 

This role reports to the Global Head of Operations, Analytics and AI, with a dotted line to the Hyderabad-based People Partner.

What You'll Do

90% People Operations 

• As part of a global people operations team, you are responsible for managing the operations of the entire employee lifecycle for employees predominately for employees in India, and to include global workstreams such as support to offers and employment agreements. 
• Acting in a customer facing role providing employee support and services on policies and processes as well as helping them get in touch with the right people 
• Manage the AskHR@Redpin inbox, prioritising the employee experience and adhering to SLA’s in place – escalating when required.
• Generate employment documentation including offer letters, employment contracts, promotion letters, termination documents, probation letters, and more.
• Work on projects to automate manual processes and increase efficiencies such as standardizing and automating employee documentation including offer letters, employment contracts, promotion letters, termination documents and more on a globally consistent basis. 
• Benefits – managing benefits portfolio and providing BAU support but also driving vendor management efforts, renewal processes, and review of benefit offerings to drive engagement and talent acquisition.  
• Support with benefits administration and management including providing day to day support to employees on our offerings including new joiner enrolment and offboarding terminations. 
• Partner with the payroll team to ensure accurate and timely payroll processing, including employee data updates.
• India Immigration - owning the policies and the relationship between 3rd party immigration vendor and employees to ensure an effective and smooth experience 
• Continuous process and policy improvement driven by data, usage results and feedback.
• Close collaboration within the global People Operations Team on company-wide people initiatives such as performance processes, system implementations, compliance projects, or organizational changes.

10% Workplace and Culture Partner

• Attending all general day-to-day office admin, building maintenance requirements and access procedures for new staff.
• Assist with travel and accommodation being mindful of costs.
• Assist with finance related support tasks including but not limited to payment of invoices, monthly banking recons and expense claims
• Liaise with India People Partner, IT department with all office-related requests.
• Manage all office related supplier relationships, printers, coffee machines, water deliveries, food & beverages orders etc.
• Liaise with building management and maintenance teams regarding cleaning, security, visitor access, parking, and general facilities upkeep.
• Assist with planning and coordinating workplace events including the monthly townhall events as well as staff gatherings and celebrations.
• Contribute to maintaining a positive, efficient, and collaborative workplace culture.

What You’ll Need

• At least 9 years of experience in a People Operations in a similar role, managing the day-to-day employee lifecycle for India, with other global locations (EMEA, APAC, Australia, US) is a must. 
• HR shared services - Relevant experience includes supporting employees on Tier 1 and Tier 2 HR support, engaging with employees on both inbound and outboard direct employee support, generating employee documentation, supporting onboarding and offboarding administrative tasks, and more  
• Successful track record of redesigning and improving processes using workflow mappings and tooling to automate! 
• Working knowledge of India employment legislation and HR Compliance requirements. Experience of international employment law in EMEA, UK & Australia would be desirable 
• Must have had full ownership of data processing of all People input such as new joiners, data changes, leavers, and absence management (such as parental, maternity and other leaves) onto relevant People systems, ensuring 100% accuracy for payroll processing. 

How you’ll need to work

• Demonstrated track record of thriving in a fast-paced, agile, “building” environment with an international footprint. 
• Embrace change and act as a change champion. Capacity to challenge the status quo and ways of working across different departments
• Attention to detail execution at pace, and meticulous about documentation
• Methodical approach to work, ensuring that commitments are executed in a timely and accurate manner. Exceptional communicator to proactively inform stakeholders of work in flight with required context and impacts, as well as land the change underway
• Self-sufficient and works independently, but welcomes collaboration opportunities and navigates to subject matter experts when needed 
• Ability to multi-task, work well under pressure and use own initiative

Bonus Points

• Big Plus if you have experience with HiBob and Greenhouse

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Berkadia Services India Pvt Ltd

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Integrity is Everything I We Take the Long View I We believe People Matter I

 We Stand for Excellence I We Love our Jobs I We Innovate

Job Title:

Assistant Vice President – Servicing

Location & Shift:

Hyderabad (Berkadia Services India Pvt Ltd)
Flexi Shift: 11:00am to 8:00pm (with flexibility to stretch as business requires)

Servicing Overview:

Berkadia’s Servicing division overseeing key aspects of the commercial real estate loan life cycle post-disbursement. This includes loan boarding, collateral management, compliance, modifications, and payoffs.

Role Overview:

The AVP is a senior leader and responsible for functions like surveillance, financial statement analysis, rent rolls, site inspections, and watch-list loans.

The role combines strategic execution, people leadership, operational oversight, and continuous improvement in alignment with global business objectives.

Key Responsibilities:

• Team Leadership & Communication:
  Lead, motivate, mentor, and coach line managers to ensure effective communication and execution of business strategy. Create an engaging and inclusive environment where team members understand expectations and their achievements are recognized.
• Strategic Collaboration:
  Work closely with India and U.S. stakeholders to understand and implement business strategy, tailoring operational plans to meet global objectives.
• Operational Execution:
  Manage multiple servicing verticals (including investor and rating agency requests) with an emphasis on accuracy, timeliness, and regulatory compliance.
• Business Metrics & KPIs:
  Establish, track, and report on business metrics; proactively drive corrective actions to ensure delivery of KPIs.
• Process Improvement, Transformation & Innovation:
  Partner with transformation and technology teams to evaluate and improve business processes, drive automation and standardization, propose enhancements, and support the implementation of new ideas and technological solutions.
• Risk, Compliance, Audit & Regulatory Controls:
  Anticipate operational risks, implement mitigation plans and robust quality controls, and ensure adherence to all auditing, regulatory and compliance standards relevant to CRE servicing. Proactively escalate and resolve issues.
• Change Management & Corporate Initiatives:
  Oversee the rollout of corporate initiatives and employee development programs aligned with Berkadia’s change management philosophy and People strategy.
• Employee Engagement & Talent Management:
  Collaborate with business leaders and the People team to support employee engagement, satisfaction, retention, productivity, and talent acquisition.

Qualifications:

• Bachelor’s degree in any discipline, MBA preferred
• Minimum 14 years’ professional experience (with at least 8 years in a people leadership role, preferably in the CRE industry)

Perks & Benefits:

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.

About us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.                                                           

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/

For details about India operations, please visit https://berkadia.com/india/

 Why us?

 Here At Berkadia, We Believe People Matter.

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Role Summary

The Application Management Support (AMS) Manager is responsible for ensuring the reliability, stability, and performance of enterprise applications through effective ITIL‑based service management and modern SRE (Site Reliability Engineering) practices. This role leads the application support function by managing incidents, problems, changes, and service requests while also driving automation, observability, and continuous improvement. The AMS Manager collaborates closely with cross‑functional teams, including Development, Infrastructure, and SRE, to enhance application performance, reduce operational toil, and improve service availability. By leveraging ITIL frameworks for governance and SRE principles for engineering excellence, the AMS Manager ensures predictable service delivery, proactive issue resolution, and high levels of user satisfaction.

Key Responsibilities 

Team Management:

• Lead, mentor, and develop a team of application support specialists.
• Assign tasks and responsibilities, ensuring efficient workload distribution.
• Conduct regular performance evaluations and provide feedback to team members.
• Encourage adoption of modern operational practices, including  SRE-aligned approaches such as automation, proactive monitoring, and continuous improvement.

Support Operations:

• Oversee the day-to-day operations of the application support team.
• Ensure timely and effective resolution of incidents and service requests.
• Develop and implement support processes and best practices to improve service delivery.
• Apply foundational SRE concepts such as reducing manual effort (toil) and improving service reliability through better monitoring and operational discipline.
• Ensure adherence to ITIL practices to maintain consistent and structured service operations.

Incident and Problem Management:

• Monitor and manage the incident lifecycle, ensuring adherence to SLAs.
• Analyze incident trends and identify root causes of recurring issues.
• Collaborate with development and infrastructure teams to implement permanent solutions.
• Conduct structured Root Cause Analysis and ensure follow‑through on preventive and corrective actions.
• Utilize basic SRE metrics (like error patterns or service health indicators) where relevant to improve reliability.

Stakeholder Collaboration:

• Work closely with business units to understand their application needs and priorities.
• Liaise with vendors and third‑party service providers to ensure optimal application performance.
• Communicate effectively with stakeholders regarding application issues and updates.
• Collaborate with engineering, DevOps, or SRE teams during releases, upgrades, and planned enhancements to ensure smooth and reliable deployments.

Continuous Improvement:

• Identify opportunities for process improvements and automation within the support function.
• Lead initiatives to enhance application performance, reliability, and user experience.
• Stay updated on industry trends and emerging technologies to drive innovation.
• Apply relevant SRE concepts — such as proactive monitoring, stability improvements, and automation — to strengthen overall service quality.

Reporting and Documentation:

• Generate and present regular reports on support activities, performance metrics, and improvement initiatives.
• Ensure the maintenance of comprehensive support documentation and knowledge base articles.
• Track operational performance, including SLAs and relevant reliability indicators, to support continuous service improvements.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A Master’s degree or relevant certifications (ITIL, Cloud, SRE Foundation) is a plus.

Experience:

• 10+ years of overall experience in IT, with strong exposure to application support, IT operations, or production systems.
• Proven experience in an Application Support, Application Management, or IT service management role.
• Minimum 3–4 years of experience leading and managing a technical/application support team, including performance management and team development.
• 5+ years of hands-on experience in application support or a related domain, with strong troubleshooting and analytical skills.
• Experience working with ITIL processes such as Incident, Problem, Change, and Service Request Management.
• Understanding or practical exposure to SRE concepts like proactive monitoring, automation, reducing operational toil, and improving reliability.
• Experience collaborating with cross-functional teams (Development, Infrastructure, DevOps/SRE, vendors) to ensure application stability and performance.
• Exposure to environments require high availability, performance tuning, and continuous operational improvement.

Skills:

• Strong leadership and team management skills, with the ability to guide and develop high-performing support teams.
• Excellent problem‑solving, analytical, and decision-making abilities.
• Effective communication and interpersonal skills for managing stakeholders, users, and cross‑functional teams.
• Ability to manage multiple priorities, handle pressure, and operate effectively in business‑critical situations.
• Strong customer‑centric mindset and commitment to service excellence.
• Understanding of modern operational practices, including basic SRE concepts such as proactive monitoring and automation (advantageous).

Technical Skills:

• In-depth knowledge of enterprise software applications, application architectures, and IT infrastructure components.
• Strong understanding of ITIL processes and best practices across Incident, Problem, Change, and Service Request Management.
• Experience with application monitoring tools, log analysis, and performance management platforms.
• Proficiency in using support tools and ticketing systems (e.g., ServiceNow, Jira, Remedy).
• Ability to collaborate with development, infrastructure, and DevOps/SRE teams to improve application reliability and stability.
• Prior experience as an Application Support Manager or in a similar leadership role.
• Familiarity with automation opportunities within support operations is a plus.

Working Conditions:

• May require on-call support or work outside regular business hours for high‑priority incidents, releases, or maintenance activities.
• Ability to work in a dynamic, fast‑paced, and high‑availability environment.
• Hybrid working model, depending on organizational requirements.

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."

About Us 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L2 ARO Engineer provides advanced application support, focusing on Java and .Net based troubleshooting, incident resolution, RCA, change support, and reliability improvements. The role serves as the primary escalation point for L1, partnering with development, infrastructure, and middleware teams to ensure availability, performance, and operational excellence.

Key Responsibilities

Incident & Problem Management

• Own end‑to‑end resolution of incidents escalated from L1.
• Perform deep troubleshooting of Java applications, logs, JVM parameters, and platform components.
• Actively participate in or lead Major Incident (MI) bridges.
• Perform RCA and implement permanent fixes.
• Identify recurring issues, trends, and preventive actions.

Change, Release & Operational Readiness

• Review and support production changes related to applications/middleware.
• Perform post‑change validation and production checkouts.
• Highlight risks related to Java versions, certificates, dependencies, and configurations.
• Ensure applications meet availability, performance, and resilience targets.

Monitoring, Automation & Maintenance

• Monitor application health, performance metrics, and system behavior.
• Develop and enhance automation scripts (Shell/Python/PowerShell) for health checks, validations, and repetitive tasks.
• Improve monitoring dashboards, alerts, and observability coverage.
• Maintain and update runbooks, SOPs, and KB articles.

Collaboration & Stakeholder Communication

• Work closely with Dev (L3/L4), Infrastructure, DB, Middleware, and Security teams.
• Serve as the primary operational contact for assigned applications.
• Provide clear technical updates during incidents and changes.

Skills & Qualifications

Technical Skills

• Strong Java and .Net fundamentals and troubleshooting.
• Strong Unix/Linux and networking skills.
• Scripting (Shell/Python/PowerShell) – development & optimization.
• Experience with observability tools: Splunk, Grafana, AppDynamics, ELK.
• Solid understanding of ITSM processes (Incident, Problem, Change).
• Experience in RCA, DR validation, and resilience operations.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ownership mindset and ability to handle high pressure issues.
• Clear communication with stakeholders at all levels.

Experience & Education

• 3–6 years in application support, production operations, or ARO.
• Bachelor’s degree in engineering, Computer Science, or equivalent.

Working Conditions

• Rotational shifts including nights/weekends/holidays.
• Fast-paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

About Us (Ensono) 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L3 ARO Engineer ensures end-to-end reliability, resilience, and performance of critical applications. This role acts as the final technical escalation point, leads major incidents, performs deep diagnostics (especially for Java and .Net based systems), drives permanent fixes, and influences architecture, automation, and operational standards. The engineer mentors L1/L2 teams and partners closely with Development, Architecture, Platform, and Security.

Key Responsibilities

Incident & Problem Management

• Lead major incident (MI) bridges and restore service with minimum business impact.
• Handle all L3 escalations, perform deep diagnostics across Java, JVM, middleware, OS, and infra.
• Own technical RCAs, drive long‑term and systemic remediation.
• Identify recurring failure patterns and risks.

Reliability Engineering

• Apply SRE principles: SLIs/SLOs, error budgets, resilience patterns.
• Tune JVM parameters, analyze thread/heap dumps, and improve performance.
• Influence application architecture for fault tolerance, scalability, and recoverability.
• Validate DR readiness, failover behavior, and resilience testing outcomes.

Change, Release & Risk

• Provide technical approval and risk assessment for high-risk changes.
• Enforce operational readiness for new apps and major releases.
• Ensure changes meet audit, compliance, and regulatory expectations.

Automation, Monitoring & Observability

• Build advanced automation using Shell/Python/PowerShell.
• Develop frameworks for health validation, automated recovery, and compliance checks.
• Define observability standards; optimize alerts and improve MTTR.

Leadership & Mentorship

• Mentor L1/L2 teams; review and approve runbooks, SOPs, and KB articles.
• Act as a trusted technical advisor to stakeholders and leadership.

Skills & Qualifications

Technical (Mandatory)

• Strong knowledge of application architecture, distributed systems, and middleware.
• Java expertise: JVM internals, GC, memory management, thread/heap dump analysis, performance tuning.
• .Net -- CLR internals, garbage collection, memory management, thread/dump analysis, and application performance tuning.
• Strong Unix/Linux, networking basics, and advanced scripting (Shell/Python/PowerShell/VBS).
• Advanced SQL and understanding of databases; Autosys (or equivalent scheduler).
• Handson with observability tools: Splunk, AppDynamics/Dynatrace, ELK, Grafana, Prometheus.

Reliability & Operations

• Major incident leadership, deep RCA, change/release readiness, DR & resilience engineering.
• Experience in regulated production environments.

Soft Skills

• Strong technical leadership and decision‑making.
• Clear communication during high‑pressure incidents.
• Ownership mindset and business awareness.

Experience & Education

• 7–12+ years in Application Reliability, Production Support, SRE, or platform operations.
• Bachelor’s degree in Computer Science/Engineering or equivalent.
• ITIL, cloud, or industry certifications (preferred).
• Banking/financial domain experience (preferred).

Working Conditions

• On‑call and after‑hours support as required.
• Fast‑paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

Senior Systems Engineer – L3 

About Ensono

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

Job Summary

The L3 Backup & Recovery Engineer is a senior technical resource responsible for the design, implementation, optimization, and support of enterprise backup and recovery platforms, with primary focus on Cohesity DataProtect and IBM Tivoli Storage Manager (IBM Spectrum Protect). This role provides expert‑level troubleshooting, leads incident resolution, supports DR readiness, and acts as a technical escalation point for L1/L2 teams and client environments.

Job Responsibilities

Technical Operations & Support

• Serve as L3 escalation for complex backup, restore, replication, and DR issues across Cohesity DataProtect and Tivoli Storage Manager environments
• Perform advanced root cause analysis for backup failures, performance issues, data corruption, and recovery incidents
• Lead and execute critical restores (file, VM, database, application‑level, and full system recovery)
• Support 24x7 shifts (including weekends and holidays) with rotations and major incident bridges as required

Platform Engineering & Administration

• Maintain enterprise backup architectures using Cohesity DataProtect and Tivoli Storage Manager
• Configure and manage:
• Backup policies, schedules, and SLAs
• Retention, replication, and archival strategies (on‑prem and cloud targets)
• Encryption, immutability, and ransomware protection features
• Perform capacity planning, performance tuning, and storage optimization
• Lead platform upgrades, migrations, and version lifecycle management

Disaster Recovery & Compliance

• Participate in and lead DR tests, audits, and recovery simulations
• Ensure compliance with RPO/RTO, security, and regulatory requirements
• Support data protection strategies for hybrid, cloud, and virtualized environments

Automation & Continuous Improvement

• Automate backup operations and reporting using scripts and native tooling where applicable
• Identify opportunities to standardize, optimize, and reduce operational risk
• Mentor and provide technical guidance to L1/L2 engineers

Client & Stakeholder Engagement

• Act as a technical advisor to clients and internal teams
• Participate in root‑cause reviews and technical design discussions
• Create and maintain technical documentation, SOPs, and knowledge articles

Required Technical Skills

Core Technologies

• Cohesity DataProtect (advanced administration, troubleshooting, restores, replication)
• IBM Tivoli Storage Manager (IBM Spectrum Protect)
• Enterprise backup concepts: incremental/full, deduplication, replication
• ServiceNow for ITSM

Infrastructure Platforms

• Virtualization: VMware and Hyper‑V
• Operating Systems: Windows Server, Linux (RHEL, SUSE, AIX preferred)
• Databases & applications: SQL Server, Oracle, file systems (preferred)

• Object storage (S3‑compatible, Azure Blob – preferred)

Experience & Qualifications

• 7–10+ years in enterprise backup or data protection roles
• Strong experience administering Cohesity Data Protect and Tivoli Storage Manager / IBM Spectrum Protect
• Experience in managed services or large enterprise environments preferred
• Relevant certifications (preferred but not required):
• Cohesity certification
• IBM Spectrum Protect certification

Soft Skills

• Strong analytical and troubleshooting skills
• Ability to lead during high‑severity incidents
• Clear written and verbal communication
• Comfortable working in client‑facing and globally distributed teams

Shift Timing-1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we’re re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead’s investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead’s CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice — Ones To Watch and CPA Practice Advisors 20 under 40.

About the Role

Instead is growing fast — with teams across the US and India — and we need a people leader who can own the full scope of People Operations globally. Based out of our Hyderabad office, you’ll be the driving force behind how we attract, retain, and enable world-class talent across all Instead locations. You’ll build and lead the People Operations function end-to-end: from talent acquisition and culture-building to HR operations, policy design, and organizational development. This is a high-impact, in-office leadership role for someone dynamic and ready to shape people strategy at a company that’s scaling rapidly across borders.

What You’ll Do

Global People Strategy

• Own and lead the People Operations function across all Instead locations (US and India), ensuring a consistent and high-quality employee experience globally.
• Talent Strategy: Build and lead a talent acquisition team to attract top-tier professionals in tax, tech, and ops across geographies.
• Organizational Development: Design org structures and talent strategies that support scale from 50 to 500+ employees across multiple offices and countries.
• Performance Management: Lead performance cycles, goal setting, and continuous feedback loops across all teams globally.
• Employer Branding: Strengthen Instead’s brand as an employer of choice in both the US and Indian talent markets.
• Business Partnership: Collaborate with leadership across the company to support people-related decisions, workforce planning, and change management.

Culture & Operations

• Drive Workplace Culture: Foster an inclusive, high-performance culture aligned with Instead’s values across all offices.
• HR Operations & Compliance: Oversee daily HR operations globally — from onboarding to exit — ensuring legal and policy compliance in every jurisdiction we operate in.
• Policy Design: Create and implement global HR policies from scratch, navigating the nuances of a cross-border, early-stage environment.
• HR Tech & Systems: Manage tools and systems to ensure seamless HR service delivery and data-driven decision-making across the organization.
• Office & Team Expansion: Support expansion plans, including setup and hiring in new cities and regions.
• Travel Flexibility: Willingness to travel across offices in India and to the US as needed for team-building, hiring, and strategic alignment.

What We’re Looking For

• 5–7 years of experience in HR management, preferably in fast-growing startups or tech-enabled businesses with a global or cross-border workforce.
• Proven success aligning HR strategies with business goals and scaling organizations from ~50 to 500 employees.
• Experience building policies and people ops processes from the ground up across multiple geographies.
• Strong understanding of labor law in India (especially in the context of offshoring and tech/ITES industries), with exposure to or willingness to learn US employment practices.
• Track record of executing DEI initiatives and building positive, inclusive workplace cultures.
• Strong interpersonal and communication skills; ability to influence stakeholders and leadership across time zones.
• Hands-on experience with HRIS, compliance, recruitment, and employee engagement initiatives.
• Ability to work full-time from our Hyderabad office, Monday–Friday, 2 PM–11 PM IST.
• Flexibility to travel as needed — across cities in India and to the US for strategic alignment and team-building.

Nice to Have

• Experience working in global or US-based companies with cross-border teams.
• Familiarity with tools like Deel, RazorpayX, Greenhouse, Notion, Slack, and Google Workspace.
• Exposure to tax, fintech, or accounting services industries.
• Professional certifications like SHRM-CP, PHR, or equivalent.

Why Join Us

Instead is on a mission to transform how taxes are managed — combining technology and expertise to simplify one of life’s most complex problems. As our Director of People Operations, you’ll have the rare opportunity to build the people function for a company scaling across the US and India — shaping culture, processes, and teams from the ground up. If you’re excited about owning global people strategy at a fast-growing startup and making a real impact, we’d love to have you on the journey.

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.