Job Summary:

We are looking for a Senior Software Engineer to build production-level reference architecture applications.The ideal candidate will be skilled in building back-end applications in AWS using Java, Springboot, Kubernetes, Kafka, Mongo, understands API and microservice concepts, built DR capabilities, and has utilized AI in generating code and tests. On the front-end, knowledge of Angular and Micro-Frontend approaches are ideal.

Qualifications:

• 5+ years of experience designing and implementing technological solutions using Java and SpringBoot within cloud environments
• Proficiency in Frontend WebApp development building SPA applications in Angular and deploying via AWS CloudFront
• Experience building sync/async/batch back-end microservices.
• Expertise in using AWS services like CloudFront, S3, SQS, Secrets Manager, KMS, API Gateway, IAM, EKS, ECS
• Proficient at debugging full-stack issues including AWS cloud network, access or configuration issues
• Kubernetes expertise running and debugging and optionally in admin/setup of clusters.
• 1+ years Mongo/Atlas experience
• Experience using Kafka
• Experience in designing, building and documenting APIs (i.e. OpenAPI) and building REST and/or GraphQL endpoints and using API Gateways
• Experienced with DR site fail-over, turn-away concepts and DR testing
• Proficiency using AI to generate code, unit test/code coverage and API tests
• Quality engineering experience running API, performance and scalability tests
• Experienced working within Agile SDLC environments (Kanban or Scrum)

Knowledge, Skills, and Abilities

• Good communication skills and collaborates well
• Responsible and trusted employee that raises questions and concerns early and often.
• Comfortable working in an Agile fast-paced environment
• Self-motivated and self-sufficient and is willing to learn and work in environment with only directional guidance and minor hand-holding Strong project management skills, with experience delivering complex automation initiatives.

About the Team

     The Billing Engineering team is responsible for managing a broad and complex range of functions comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the billing platform have significantly increased. This team will focus on operational enablement for the business and our customers, allowing our existing billing platform engineering teams to concentrate on platform resiliency and building customer-facing features.

The Opportunity

     We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role in ensuring the smooth operation of our billing platform, providing technical support, managing billing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our company's growth.

What You’ll Do:

• Triage and resolve escalated billing support tickets, including invoicing discrepancies, collections issues (payments/dunning), and taxation inquiries. Serve as the first line of support for incoming bug reports.
• Take ownership of core billing platform operations, including facilitating credits, discounts, promotions, and commitment deals; working with the Tax team on taxation regions; managing SaaS Marketplace vendor ledgers; coordinating refunds and write-offs with the Revenue Accounting team; and supporting month-close compliance reporting.
• DevOps: Collaborate with the Billing Architect to contribute to operational excellence and the stability of the platform.
• Product Revenue Assurance: Augment revenue assurance tooling and synthetic testing to proactively identify and address potential revenue leaks.
• New Product Launches: Take ownership of the operational aspects of new product launches for existing products, working closely with product teams to ensure timely delivery.
• Develop and maintain automation tooling to improve the efficiency of billing operational tasks.
• Work closely with engineering, product, finance, sales, and support teams to ensure seamless billing processes and build roadmaps.
• Contribute to the documentation of billing processes and procedures.

What You’ll Add to DigitalOcean:

• Strong technical aptitude and problem-solving skills.
• Proficiency in Go, with additional experience in Ruby a plus.
• Experience with billing systems and processes (e.g., invoicing, payments, subscriptions, pricing).
• Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, gRPC, Kafka, MySQL, and Redis.
• Experience with scripting and automation tools (e.g., Python, Shell scripting).
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A proactive and detail-oriented approach.
• [Optional: Include specific domain knowledge or tool experience if required, e.g., Experience with Zuora, NetSuite, or similar billing platforms.]
• [Optional: Bachelor's degree in Computer Science, Engineering, or a related field.]

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

Role

We are looking for a Principal Site Reliability Engineer to join our Engineering team in a hybrid capacity based in Hyderabad, reporting to the Director, Site Reliability Engineering. 

You will contribute as a development engineer within our Engineering team, helping to build and enhance the world’s largest cloud security platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management
• Join deployment sync calls and conduct Operations hand-offs to ensure seamless continuity
• Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs
• Operate and enhance monitoring systems while driving automation, scripting, and Infrastructure as Code (IaC) efforts
• Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose

What We’re Looking for (Minimum Qualifications)

• 10+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering
• Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting
• Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments
• Experience in large-scale distributed systems, containerized architectures (AWS ECS, Kubernetes), and cloud services, with a strong foundation in web security, networking, and coding (Python)

What Will Make You Stand Out (Preferred Qualifications)

• Experience with containerized architectures such as AWS ECS and Kubernetes
• Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals
• Coding experience in Python, for automation and software integration

#LI-SK3 

#LI-HYBRID

Role 

We are looking for a Senior Database Developer (PostgreSQL/MySQL/AWS Aurora, SQLite) to join our team in a Hybrid (Bangalore, Hyderabad or Mohali) capacity, reporting to the Senior Director, Software Engineering. You will design, build, and optimize high-performance database systems at planet scale, owning data modeling, complex SQL development, and cloud-native automation. This role is critical for supporting sharded, high-throughput workloads and ensuring the reliability of our global data infrastructure.

What you’ll do (Role Expectations)

• Design and evolve high-scale data models, partitioning strategies, and sharding patterns to support massive transactional and analytical workloads
• Optimize query performance and database internals across Postgres and MySQL fleets using advanced profiling tools and configuration tuning
• Lead the operation and scaling of AWS Aurora environments, including Serverless v2, Global Databases, and read replica management
• Architect and execute zero-downtime schema migrations and robust disaster recovery strategies to ensure world-class system reliability
• Standardize database observability and automation by building CI/CD pipelines for schema changes and managing infrastructure as code

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6+ years of professional experience with relational databases, including 3+ years operating cloud databases such as AWS Aurora or RDS in production
• Expert-level proficiency in SQL, PL/pgSQL, and MySQL stored routines with a track record of optimizing systems handling thousands of TPS/QPS
• Deep technical knowledge of database internals including MVCC, WAL, vacuuming, and InnoDB locking mechanisms
• Hands-on experience with data modeling, partitioning, and infrastructure as code tools like Terraform or CloudFormation
• Advanced skills in performance diagnostics using tools like EXPLAIN ANALYZE, pg_stat_statements, and Performance Insights

What Will Make You Stand Out (Preferred Qualifications)

• Experience with streaming platforms like Kafka and managing database operations within Kubernetes environments
• Proven ability to drive cost and performance optimization for cloud databases through IOPS and storage class tuning
• Knowledge of connection management tools like PgBouncer and integration with search engines like Elasticsearch

#LI-Hybrid #LI-AN4

Role

We are looking for a Staff Software Engineer for a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering in the platform convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. Your work will focus on developing distributed, scalable systems that bridge the gap between control and orchestration layers through fault-tolerant gRPC-based services.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience with extensive coding in Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficient in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies (eBPF, XDP, DPDK), bare-metal deployments, and Kubernetes networking
• Hands-on experience with gRPC, Protobufs, service-oriented architectures, and L2–L4 networking protocols

#LI-Hybrid #LI-RM6

App Framework Team • 80% Backend / 20% Frontend • 8+ Years

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.

The App Framework team is building something foundational: an Agentic App Builder platform on top of ZMP that enables teams across Zeta to develop, deploy, and operationalize applications that integrate with ZMP’s core capabilities – identity, intelligence, activation, and measurement. Think of it as the platform that powers the next generation of applications at Zeta, with AI and agentic workflows built into the development experience itself.

As a Lead Full Stack Engineer, you’ll shape the architecture of this platform from the ground up. You’ll partner with product owners and engineering teams across the organization to understand what application builders need, design the backend services and APIs that make it possible, and build the frontend experiences that make it intuitive. You’ll own what you build end-to-end – from requirements through production operations – with a focus on architectural simplicity, developer experience, and operational excellence.

We develop using AI-assisted workflows (Cursor, Claude Code) and ship through continuous delivery. This is a rare opportunity to build a platform that fundamentally changes how applications are created at an enterprise scale.

What you’ll Do:

• Design and build the Agentic App Builder platform – the services, APIs, and developer tools that enable teams to create, deploy, and manage applications on top of ZMP fast and at scale.
• Build intuitive frontend experiences in React/TypeScript that make the platform accessible and productive for application builders.
• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
• Embed AI/LLM capabilities into the platform to enable agentic application development and intelligent automation.
• Use AI-assisted development tools as a core part of your workflow to accelerate delivery while maintaining high quality.
• Collaborate with teams across Zeta to gather requirements, align on integration patterns, and ensure the platform meets real-world application needs.
• Mentor engineers, lead technical initiatives, and help establish the engineering practices and standards for the platform.

What We’re Looking For:

8+ years of software engineering with a track record of building and operating platform-level systems. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. You understand what it takes to build developer-facing platforms in the age of AI.

You bring hands-on experience with AWS services and you’re comfortable operating in multi-tenant, compliant environments. Continuous delivery, test-driven development, and agile are disciplines you practice with conviction. You’re already using AI-assisted coding tools and you’re excited about building platforms that leverage agentic workflows.

You’re a strong communicator who thrives on cross-team collaboration. You enjoy working with product owners to define problems, proposing architectures, building alignment, and then delivering. You bring energy and curiosity to your work, and you elevate the people around you.

Nice to Have:

• Experience building agentic developer platforms, internal tooling, or app builder/low-code systems.
• MarTech or AdTech domain knowledge (DSPs, bid stream processing, data-intensive platforms).
• Familiarity with our data stores: MySQL, Snowflake, Aerospike, DynamoDB, S3.
• Experience designing plugin architectures, SDK/API frameworks, or extensible platform systems.

Tech Stack:

Why You’ll Love It Here:

• Build a foundational platform that shapes how every application at Zeta gets created – high-impact, high-visibility work from day one.
• AI-native engineering culture – agentic development is how we build, and you’ll be building the platform that brings it to others.
• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
• Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Site Reliability Engineer (SRE)

Position Summary

The Site Reliability Engineer (SRE) will be a hands-on contributor within the Site Reliability Engineering Center of Excellence (CoE), responsible for building monitoring and observability solutions, troubleshooting production issues, and participating in 24x7 on-call operations.

This role focuses on the execution of reliability practices, implementing observability tooling, improving MTTR/MTTD through automation, and ensuring production systems are resilient, observable, and performant. The SRE will collaborate closely with Principal and Senior Staff SREs, adopting best practices and frameworks defined by the CoE while directly contributing to enterprise reliability goals. This role reports to the Sr. Manager, SRE.

Key Responsibilities

Execution & CoE Alignment

· Implement SRE frameworks, best practices, and playbooks provided by the CoE.

· Act as a hands-on engineer, contributing to observability, reliability, and incident response initiatives.

· Partner with senior SREs and leadership to maintain consistency in monitoring and incident processes.

· Contribute to automation projects that improve reliability and reduce manual work.

Observability & Monitoring

· Build and maintain monitoring solutions with New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Create and refine dashboards, metrics, and alerts for proactive anomaly detection.

· Extend observability coverage across infrastructure, applications, APIs, and databases.

Reliability Engineering & Automation

· Implement SLIs, SLOs, SLAs, and error budgets in partnership with product and platform teams.

· Contribute to reducing MTTD and MTTR through improved instrumentation and automation.

· Participate in capacity planning, resiliency testing, and scaling reviews.

· Support chaos engineering and reliability validation activities.

Incident & Problem Management

· Participate in incident response, including on-call rotations for 24x7 coverage.

· Assist with root cause analysis (RCA) and implement corrective actions.

· Ensure alignment with ITSM processes for incident, problem, and change management.

· Contribute to playbooks and runbooks to strengthen on-call readiness.

Collaboration & Knowledge Sharing

· Collaborate with Engineering, Product, Security, Cloud, and DevSecOps teams to embed reliability practices.

· Provide input on instrumentation, monitoring hooks, and operational readiness for services.

· Work with DBAs and platform teams on database observability and performance optimization.

· Share knowledge within the SRE team and adopt practices from Staff and Principal SREs.

Qualifications & Experience

Required

· 7+ years in SRE, Operations, or Infrastructure Engineering.

· Strong hands-on experience with monitoring and observability platforms.

· Experience with tools such as New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Proven experience in incident response, troubleshooting production issues, and improving MTTR/MTTD.

· Good knowledge of SLIs, SLOs, SLAs, and error budgets.

· Hands-on experience with AWS services (EC2, ECS, EKS, networking, scaling groups).

· Proficiency in containers & Kubernetes (Docker, EKS).

· Scripting/programming in Python, Go, or shell scripting.

· Understanding of networking, distributed systems, and high-availability architectures.

· Exposure to ITIL/ITSM processes.

Preferred

· Experience in SaaS or healthcare environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL Server, Oracle).

· Familiarity with chaos engineering and resiliency testing.

· Certifications: AWS Solutions Architect / DevOps Engineer, CKA/CKA

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end. 

Responsibilities

Engineering Leadership

• Provide technical and people leadership for an engineering team.
• Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability.
• Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution.
• Coordinate incident response for the team, including coverage and technical response to issue.

Hands‑on Technical Leader

• Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critical paths).
• Help decompose and modernize systems where valuable, encouraging reliable, observable, and maintainable designs.
• Maintain a strong emphasis on unit and component testing as part of day‑to‑day engineering
• Work with QA team members to shape testing approaches across the lifecycle, including automation and release readiness
• Encourage shift‑left practices and CI‑integrated test suites for confidence and speed

AI Utilization in SDLC

• Use AI during various stages of SDLC for code generation, code analysis, testing and review impact of changes
• Implement agents/skills with the vetted AI tools to produce secure, maintainable, practical solutions
• Collaborate with data and analytics partners to responsibly operationalize models where appropriate

Technical Execution

• Conduct sprint ceremonies and ensure proper grooming of all epics/stories
• Guide the planning, prioritization, and delivery with a focus on predictable outcomes
• Establish robust monitoring, logging, and alerting systems to maintain system reliability and performance.
• Identify and mitigate technical risks, ensuring alignment with business objectives.
• Plan and execute the timely release process for deliverables with all stakeholders including necessary communication.
• Champion the adoption and optimization of modern CI/CD pipelines to streamline development, testing, and deployment processes.
• Collaborate with Security team to resolve any findings and conduct the annual compliance reviews

Qualifications

• Education: Computer Science or related degree, or a combination of education and related experience.
• Experience:
• 8+ years of prior software development experience with hands-on coding and management experience.
• Deep understanding of modern CI/CD pipelines, including tools like Bamboo or GitHub Actions.
• Proficiency with cloud platforms (e.g. AWS, Azure, etc) and container orchestration (e.g. Kubernetes, Docker).
• Experience with Agile development processes (Scrum, Kanban) and leading teams in a fast-paced environment.
• Strong focus on quality assurance with proven expertise of delivering high-quality software.
• Applied knowledge of AI in day‑to‑day engineering and process automation.

Technical Skills:

• Experience with development languages such as Java, Springboot, Node.js
• Familiarity with frontend frameworks, including Angular (12+) and strong proficiency with JavaScript or TypeScript
• Proficiency with AWS cloud and cloud‑native services
• Practical experience with Relational and NoSQL databases, such as PostgreSQL, MongoDB, Elasticsearch, or cloud‑native data stores.
• Proficiency with CI/CD and infrastructure automation tools (e.g., GitHub Actions, Bamboo).
• Knowledge of Testing tools like Selenium, Playwright, Postman or similar
• Familiarity with AI‑powered engineering tools (e.g., GitHub Copilot, Claude Code, Cursor) to enhance development velocity and code reliability.

Soft Skills:

• History of handling multiple concurrent projects
• Ability to effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non-technical audiences
• Strong strategic thinking that prioritizes long term outcomes over emergent distractions.
• Ability to make difficult decisions and to drive decisions into actuality
• Ability to understand and effectively explain up and downstream product, team, and organizational impacts
• Ability to constructively challenge the status quo and to iterate and improve across multiple business domains
• Leadership and mentoring skills including the ability to lead by example, promoting a common purpose and serving as a catalyst for success
• Demonstrate emotional maturity and a positive outlook.
• Demonstrated analytical, organizational, prioritization, and time management skills

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

Senior DevSecOps Engineer

Position Summary

The Senior DevSecOps Engineer will be embedded within product engineering teams to implement and maintain secure, automated, and reliable delivery pipelines while following standards, frameworks, and guardrails set by the DevSecOps Center of Excellence (CoE).

This is a hands-on role that reports to the Manager of DevSecOps and works directly with developers, SREs, and product managers to enable faster, safer deployments, cost-efficient infrastructure, and adherence to enterprise security policies. The engineer will collaborate closely with Principal and Senior Staff DevSecOps engineers for technical guidance and mentoring while operating within the centralized DevSecOps leadership framework.

Key Responsibilities

Product Line DevSecOps Execution

· Build and maintain CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, ArgoCD) for the assigned product line.

· Integrate security testing (SAST, SCA, DAST, container scanning) into build and deployment workflows.

· Apply CoE standards, templates, and automation frameworks consistently within product environments.

· Troubleshoot and resolve DevSecOps issues, escalating complex challenges to Staff/Principal engineers.

Infrastructure & Automation

· Implement Infrastructure-as-Code (Terraform, CloudFormation) for product infrastructure.

· Adopt GitOps practices for repeatable and auditable infra provisioning.

· Ensure infrastructure deployments comply with security guardrails, tagging, and cost controls.

Observability, Security & Compliance

· Collaborate with SREs to enable monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Ensure pipelines and infrastructure comply with HIPAA, SOC2, and internal security standards.

· Embed IAM, KMS, GuardDuty, Security Hub into workflows for cloud security posture.

FinOps & Cost Awareness

· Implement CoE-defined cost governance practices in product pipelines.

· Ensure workloads are tagged, right-sized, and cost-efficient.

· Provide cost visibility to product teams and support FinOps reviews.

Collaboration & Continuous Improvement

· Work closely with developers, QA, SRE, and product managers to support secure and efficient delivery.

· Participate in CoE knowledge-sharing sessions, playbooks, and Communities of Practice.

· Contribute feedback from product teams back into the CoE to improve standards and frameworks.

· Continuously learn from Staff and Principal engineers and apply best practices within the product line.

Qualifications & Experience Required

· 8+ years in DevOps, Cloud, or Security Engineering.

· Strong hands-on experience with CI/CD pipeline tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD).

· Proficiency in AWS services (EKS, ECS, EC2, S3, IAM, Security Hub, GuardDuty).

· Hands-on with containers & Kubernetes (Docker, EKS).

· Experience with Infrastructure-as-Code (Terraform, Pulumi, CloudFormation).

· Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Programming/scripting in Python, Go, or shell scripting.

· Strong collaboration skills in cross-functional product teams.

Preferred

· Experience in SaaS or healthcare software environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL).

· Familiarity with compliance frameworks (HIPAA, SOC2, ISO 27001).

· Certifications: AWS Security Specialty, CKA/CKAD, FinOps Certified Practitioner

The Job in Short

Work with customers and our partners in implementation projects around the globe. How would you guide them to success?

Meet the Job

This is an exciting position where you will be exposed to a variety of environments and technologies within different organizations around the world. As a valued member of the team you will be working closely with all disciplines such as BE Engineers, FE Engineers, QA Engineers, Solution Architects and Business Analysts on the successful delivery of Backbase software to our customers.

Being a consultant at Backbase means taking ownership of your projects and enabling our customers to set up their environments from test to production. You will analyze the particular situation, the needs and existing set up of our customers to provide documented guidelines for the implementation. You give advice on security standards and optimizing performance.

You design, develop and oversee the implementation of solutions that improve the stability, scalability, availability and latency of our product. At Backbase we focus on providing solutions instead of workarounds. You are in close contact with customers and partners which leads to valuable input to improve our product in your collaboration with our R&D teams.

How about You?

You have designed and/or built mission critical services (large scale internet or cloud-based services) and have proven experience with production systems and dealing with production issues:
● You hold a Bachelor’s degree or equivalent;
● You have a working knowledge of Maven, Jenkins, and Shell;
● You have experience deploying Java applications, JVM tuning, Tomcat;
● You have experience with Cloud (AWS or Google cloud), as well as expertise with Linux/Unix systems.
● You have been exposed to DEVOPS tools such as Travis CI, GitLabs, Jenkins, GoCD, Chef, Salt, Puppet, Terraform, Cloud formation.

It would be great if you also have:
● Experience with any of the following configuration tools: Ansible (preferable);
● Experience with Kubernetes (preferable) / Openshift / Pivotal Cloud Foundry;
● Experience deploying Spring Boot applications as a plus;
● Database experience as an administrator;
● Experience with Helm charts.

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Job Summary

The Software Engineer is responsible for designing, developing, testing, deploying, and maintaining software components that support Cision’s global SaaS platform. This role contributes to the full software development lifecycle and collaborates cross-functionally with teams across regions. The position requires solid technical knowledge, problem-solving skills, and the ability to deliver in a fast-paced, Agile environment.

Essential Duties and Responsibilities

Build high-quality, scalable, and maintainable software solutions

Participate in Agile ceremonies, sprint planning, and daily stand-ups

Contribute to system and application architecture discussions, ensuring scalable and maintainable design patterns

Collaborate with product managers, designers, and QA to deliver new features

Develop APIs and services with security, performance, and reliability in mind

Conduct peer code reviews and contribute to shared coding standards

Mentor junior engineers through code reviews, technical guidance, and knowledge sharing

Support deployment and operational monitoring of applications

Troubleshoot, debug, and optimize existing systems

Contribute to documentation and knowledge sharing within the team

As other duties are assigned

Minimum Qualifications

Bachelor’s degree in computer science, Engineering, or equivalent practical experience

3+ years of experience as a software developer/engineer in a SaaS or cloud-native environment

Proficiency in at least one modern programming language (e.g., Java, Python, C#, JavaScript)

Familiarity with cloud platforms (AWS, Azure, or GCP)

Experience with Git, CI/CD tools, and Agile software development

Strong verbal and written communication skills

Ability to work effectively in globally distributed teams

Preferred Qualifications

Experience with microservices architecture and API development

Exposure to containerization tools (e.g., Docker, Kubernetes)

Knowledge of secure coding practices and performance optimization

Familiarity with front-end frameworks (React, Angular) is a plus

Experience working in a private equity-backed or fast-growth SaaS company

Working Conditions

Global, distributed team environment with flexibility for remote work

May require occasional off-hours collaboration across time zones

Fast-paced setting with continuous delivery practices

This is a work-from-office / In-Office role based in our Hyderabad, India location.

We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.

Key Responsibilities:

• Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
• Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
• Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
• Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
• Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
• Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
• Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
• Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
• Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.

Required Skills and Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
• Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
• Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
• Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
• DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
• Version Control: Proficiency with version control tools like Git.
• Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
• Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
• Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
• Test Automation: Experience with test automation frameworks and practices.
• Security: Understanding of web application security, data encryption, and secure coding practices.
• Leadership: Previous experience mentoring or leading engineering teams.

Engineering Manager - Python

The Engineering Manager is responsible for leading a small team of developers (5–10 engineers) building automation and SaaS solutions using Python, web technologies, and AI-assisted development tools. This role combines hands-on technical leadership with team management, guiding engineers through the full development lifecycle while leveraging modern AI tools to accelerate development and improve quality.

You will work closely with Technical Product Managers and engineers to design scalable solutions, review code, remove blockers, and ensure successful delivery of features. The ideal candidate has strong Python experience, understands how to interact with web applications through HTML selectors and browser tools, and is comfortable integrating AI platforms such as Claude into the development workflow.

What You'll Do

• Lead and mentor a team of 5–10 engineers, providing technical direction,
  coaching, and support.
• Oversee the design, development, and deployment of automation and SaaS features built primarily with Python.
• Review code and guide engineers in writing clean, scalable, and maintainable solutions.
• Help developers identify and work with HTML elements, DOM structures, and selectors used in web automation and data extraction.
• Implement and improve AI-assisted development workflows, leveraging tools such as Claude or similar AI platforms to accelerate engineering productivity.
• Support automation efforts involving browser tools, scripting
  environments, or web interaction frameworks.

Experience & Technical Background:

• 10+ years of progressive experience in infrastructure, operations, or systems engineering
• 5+ years of leadership experience managing technical teams (10+ people preferred)
• Deep expertise in Linux/Unix systems, cloud platforms (AWS preferred), and Kubernetes
  orchestration
• Strong background in incident response, post-mortems, and operational excellence practices
• Proven experience implementing and scaling SRE practices and SLO/SLI frameworks
• Collaborate with Technical PMs and stakeholders to prioritize work, define requirements, and ensure timely delivery.
• Maintain high standards for code quality, testing, and documentation.
• Participate in architectural decisions and guide the team in building scalable and reliable systems.
• Monitor team progress, remove blockers, and continuously improve development processes.

Qualifications:

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 3–5+ years of software development experience, including experience working with Python.
• 1+ years of technical leadership or team management experience.
• Strong proficiency in Python and the ability to review and guide production quality code.
• Experience working with HTML, CSS, and web technologies, including inspecting and interacting with DOM elements and selectors.
• Familiarity with AI-assisted development tools, preferably Claude or similar AI platforms.
• Knowledge of SQL and relational databases such as MySQL or PostgreSQL.
• Experience using Git or similar version control systems.
• Strong communication, collaboration, and leadership skills.

Preferred

• Experience with web automation or browser-based interaction tools.
• Experience building or maintaining automation systems or data extraction pipelines. Background working in AI-augmented development environments.
• Experience leading small, fast-moving engineering teams

Opportunity Overview:

The Lead DevOps Engineer will work closely with Cohere engineers to plan, deploy, and support high-availability solutions. The successful candidate will implement and manage tools supporting Cohere’s engineering teams and infrastructure, coach junior engineers on DevOps best practices and tools. Additionally, they will be responsible for ensuring Cohere maintains a disciplined approach to healthcare security. The candidate should have proven experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker, and Kubernetes, as well as experience with cloud infrastructure provisioning, management, and automation technologies such as Terraform, CloudFormation, Chef, and Puppet. Finally, the candidate should be passionate about building quality products, have strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance, and be experienced with at least one scripting language and monitoring systems.

What you’ll do:

• Work closely with Cohere engineers to plan, deploy, and support high-availability solutions
• Implement and manage tools supporting Cohere’s engineering teams and infrastructure including monitoring and alerting, CI/CD,  and version control
• Automate the compilation, testing, packaging, and release of Cohere’s software platform
• Coach Cohere engineers on devops best practices and tools
• Continuously discover, evaluate, and implement new technologies or services to maximize development efficiency
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Work with management to create and drive the DevOps roadmap
• Partner with management on cloud infrastructure cost optimization
• Run quarterly Disaster Recovery exercise

Required Qualifications:

• Minimum of 5 years of experience in DevOps practices and cloud infrastructure management
• Experience designing and managing highly scalable production infrastructure in a highly regulated environment
• Experience advocating for modern infrastructure management and are compelled to automate early and often
• Experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker and Kubernetes
• Experience developing and managing continuous integration / continuous deployment pipelines using tools such as Jenkins and Github Actions
• Hands on cloud platform experience with a strong preference for AWS
• Experience with cloud infrastructure provisioning, management and automation technologies (Terraform, Cloudformation, Chef, Puppet, etc)
• Strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance
• Experience with at least one scripting language (shell, Ruby, Python, Perl, Go, etc)
• Database administration experience with at least one of the database paradigms.
• Experience with monitoring systems

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Live Design or Coding Session 
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Position Overview

We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

Position Overview

We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

This is a hybrid role based out of Bengaluru, India. 

#LI-Hybrid 

About the Company 

At Redpin, we simplify life’s most important payments. Buying a property overseas can be stressful—especially when it comes to moving money. Through our Currencies Direct and TorFX brands, we’ve been helping customers do exactly that for over 25 years.

With recent investment, we are building a new generation of digital products and services that make international real estate payments simpler, faster, and more transparent.

As part of Redpin 2.0, we are transforming from a horizontal FX platform into a verticalized, embedded software company, positioning ourselves as the global solution for real estate payments.

About the Role

At Redpin, this role is not just about managing infrastructure — it’s about building intelligent, scalable, and developer-first platforms that power our next-generation digital products.

As a Senior Software Engineer – DevOps, you will play a hands-on role in designing, building, and operating cloud-native infrastructure and DevOps platforms, with a strong emphasis on automation, reliability, security, and cost efficiency.

We are looking for a DevOps Engineer with exposure to AI/ML or Generative AI use cases, who can help us embed intelligence into our engineering ecosystem — from pipelines to observability and platform operations.

What You'll Do

AI / ML / GenAI

• Hands-on experience with platforms such as OpenAI, Bedrock, or Vertex AI
• Strong understanding of prompt engineering and AI API integrations
• Solid foundation in machine learning concepts and LLM architectures

Cloud Infrastructure (AWS)

• Design and implement AI-powered automation solutions for DevOps and platform engineering use cases
• Build and integrate AI agents to enhance developer productivity
• Develop and maintain CI/CD pipelines with AI-assisted workflows
• Design, provision, and operate secure, scalable AWS infrastructure
• Work across compute, networking, storage, and IAM
• Support multi-account AWS environments and apply governance guardrails
• Implement Infrastructure as Code (IaC) using Terraform and/or CloudFormation
• Troubleshoot and resolve cloud infrastructure issues

CI/CD & DevOps Automation

• Build, maintain, and optimize CI/CD pipelines for application and microservices teams (preferably using GitLab or GitHub)
• Automate build, test, security scanning, and deployments
• Implement deployment strategies such as blue-green, canary, and rolling deployments
• Improve pipeline performance, stability, and developer experience

Cloud Security & Governance (Execution Focus)

• Implement AWS security best practices including IAM, VPC security, encryption, and secrets management
• Enforce tagging standards, access controls, and policy guardrails
• Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
• Support audit and compliance requirements

Reliability & Observability

• Implement and manage monitoring, logging, and alerting solutions
• Build dashboards for system health, availability, and performance
• Improve system reliability through automation and proactive monitoring

Cloud Cost Optimization

• Monitor and optimize AWS costs across services.
• Implement right-sizing, autoscaling, and storage lifecycle policies.
• Support Savings Plans and Reserved Instance optimization.
• Promote cost-efficient cloud usage and architecture

DevOps Best Practices

• Apply and promote DevOps principles such as automation, CI/CD, and IaC.
• Reduce operational toil through tooling and automation.
• Support teams in adopting cloud-native and DevOps best practices

Collaboration & Mentorship

• Work closely with application, SRE, and security teams.
• Mentor junior DevOps engineers through code reviews and hands-on guidance.
• Contribute to documentation, runbooks, and operational standards

What You’ll Need

• Strong hands-on experience with AWS (EC2, EKS, ECS, VPC, IAM, RDS, S3, CloudWatch)
• Experience building AI agents or automation bots
• Familiarity with MLOps and FinOps practices
• Strong scripting skills (Python or Bash)
• Proven experience with CI/CD tools (GitLab CI, GitHub etc.)
• Strong experience with Infrastructure as Code (Terraform preferred)
• Hands-on experience with Docker and Kubernetes (EKS)
• Solid understanding of Linux, networking, and cloud security
• Experience with monitoring, logging, and alerting systems
• Strong troubleshooting and automation skills

Bonus Points

•  AWS Config, CloudTrail, GuardDuty
• Observability tools (Corologix, ELK, Datadog)
• GitOps tools (ArgoCD, Flux)
• Scripting skills in Python, Go, or Bash
• Exposure to FinOps practices
• AWS Certified Solutions Architect – Associate or Professional

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Position Overview:

As a Senior Technical Account Manager (TAM), you will be a strategic partner for our key business customers, ensuring they receive guidance, support, and resources to succeed in the cloud. This multifaceted role combines technical expertise, leadership, and customer advocacy, making it pivotal to DigitalOcean’s success.

What You’ll Do:

1. Technical Consultation & Architecture Design

• Develop deep expertise in DigitalOcean’s product portfolio and the broader cloud ecosystem.
• Design, diagram, and plan infrastructure architectures tailored to customer needs.
• Conduct technical workshops and consultation sessions to empower customers.
• Stay updated with cloud infrastructure best practices and maintain relevant certifications.

2. Proactive Customer Engagement & Growth

• Manage and grow key DigitalOcean accounts, driving retention and expansion.
• Conduct QBRs to assess customer progress, evolving needs, and growth strategies.
• Identify cost optimization and performance improvement opportunities.
• Collaborate with internal teams (Engineering, Marketing, Account Management) to align on strategic goals.
• Monitor customer usage trends to proactively identify risks and opportunities.

3. Advocacy & Cross-Functional Collaboration

• Serve as the voice of the customer, influencing product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical issues.
• Deliver compelling presentations and training for customers, partners, and internal teams.
• Contribute to technical documentation and knowledge sharing initiatives.

4. Tooling & Efficiency

• Develop tools and scripts to improve TAM workflow and engagement efficiency.
• Stay current with industry trends to enhance customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Strong experience in cloud infrastructure, Linux, distributed systems, and automation.
• Basic programming skills in a mainstream language (e.g., Python, Go).
• Knowledge of provisioning and deployment tools such as Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, GCP, Azure).
• Familiarity with version control (Git), SQL, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Proven ability to deliver exceptional customer experiences and technical solutions aligned with business goals.
• Strong stakeholder management, prioritization, and expectation-setting skills.
• Analytical skills to monitor customer trends and identify growth opportunities.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication, capable of simplifying complex technical concepts.
• Experience delivering presentations and training sessions tailored to customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects.
• Quick to adapt to changes in the cloud ecosystem and improve solutions and engagement strategies.

Extra Credit / Preferred Experience:

• Prior experience in Technical Customer Success, Solutions Engineering, or Technical Account Management, particularly in startup environments.
• Cloud certifications (AWS, GCP, Azure) and NVIDIA certifications for GPU and AI/ML.
• Networking (Cisco/Juniper), automation (Terraform, Ansible), virtualization (KVM, Xen), and database experience (MongoDB, MySQL).
• Familiarity with open-source technologies like Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (RHCSA/RHCE) and experience with large CRMs like Gainsight and Salesforce.

*This is a hybrid role

#LI-Hybrid

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You’ll Do:

Technical Consultation & Architecture Design:

• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
• Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
• Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.

Proactive Customer Engagement & Growth:

• Manage and maintain DigitalOcean’s key accounts 
• Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
• Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
• Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
• Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
• Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.

Advocacy & Cross-Functional Collaboration:

• Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
• Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
• Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.

Tooling & Efficiency:

• Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
• Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
• Proven track record of successfully troubleshooting technical problems. 
• Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
• Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
• Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
• Ability to create and deliver technical presentations and training sessions that resonate with customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
• Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
• Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.

Extra Credit:

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (e.g., RHCSA/RHCE) 
• Experience working with large CRMs like Gainsight and Salesforce

*This job is located in Hyderabad, India

#LI-Hybrid

We are looking for a Senior Customer Success Engineer I – Kubernetes who is passionate about cloud infrastructure, container orchestration, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Senior Customer Success Engineer I at DigitalOcean, you will play a critical role in supporting and empowering customers to successfully run production workloads on Kubernetes. You will work closely with customers to troubleshoot complex issues, optimize cluster performance, and guide them in adopting best practices across Kubernetes and cloud-native architectures.

In this role, you will bring deep technical expertise in Kubernetes and act as an escalation point for complex, business-critical customer scenarios. You will collaborate cross-functionally with Product and Engineering to drive customer outcomes, influence platform improvements, and mentor junior engineers. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver advanced technical support for Kubernetes and cloud infrastructure, including cluster provisioning, container products, networking, scaling, workload orchestration, and container registry.
• Troubleshoot complex production issues affecting cluster performance, pod scheduling, ingress, storage, and security
• Guide strategic customers through onboarding, migrations, and adoption of Kubernetes, helping them design scalable, resilient, and secure architectures while ensuring smooth production readiness and resolving complex escalations.
• Serve as the escalation point for high-impact and business-critical Kubernetes issues, driving resolution through coordination with Engineering, and Product teams
• Guide customers in designing scalable, resilient, and secure Kubernetes architectures on DigitalOcean
• Mentor IC1/IC2 engineers and drive team growth by contributing to documentation, playbooks, and leverage automation tools to optimize workflows and knowledge sharing
• Partner cross-functionally with leadership, Product, and Engineering to shape support strategy, feature needs, and best practices for Managed Kubernetes.
• Use observability and monitoring tools to diagnose system behavior and performance bottlenecks

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 4–7+ years of experience in technical support, SRE, DevOps, or cloud engineering roles
• Certified Kubernetes Administrator (CKA) with hands-on expertise in managing and troubleshooting production clusters.
• Strong hands-on experience with Kubernetes (cluster management, deployments, troubleshooting) in production environments
• Deep understanding of Kubernetes components (API server, etcd, scheduler, controller manager, kubelet.)
• Solid foundation in Linux systems, cloud infrastructure, and distributed systems
• Strong knowledge of networking concepts including Kubernetes networking, ingress controllers, load balancing, and storage solutions (persistent volumes, CSI drivers)
• Expertise in troubleshooting across application, container, and infrastructure layers
• Customer-first mindset with the ability to manage high-pressure, business-critical situations and delivering great support experiences
• Strong communication skills with the ability to explain complex technical concepts clearly
• Ability to work independently, take ownership, and collaborate across teams in a fast-paced environment

Preferred Qualification:

• Experience with managed Kubernetes platforms (DOKS, EKS, GKE, AKS) and multi-cloud or hybrid environments
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Flux)
• Exposure to observability and monitoring tools (Prometheus, Grafana, Loki, OpenTelemetry)
• Knowledge of Kubernetes security best practices (RBAC, network policies, secrets management)
• Contributions to open-source projects, blogs, or documentation in Kubernetes/cloud-native ecosystems
• At least one of the Advanced Kubernetes certifications (CKAD, CKS)

Bonus: Experience with one or more programming/scripting languages (Go, Python, Bash)

JR: [2026-7644]

#LI-Hybrid

We are looking for a Customer Success Engineer II - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer II at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

JR: [2026-7645]

*This job is located in Hyderabad, India

#LI-Hybrid

Position Overview:

We are looking for an engineer who will help lead the development and support of current and future storage platforms at scale, with a particular focus on Network File System (NFS) and scalable file storage solutions.
The Storage Team supports the operations and development of block volumes, backups, image management, object storage, and scalable file systems like NFS. Our goal is to create a cohesive, singular interface to hypervisor storage, where storage class placement decisions are transparent to the hypervisor client and leverage the full range of block and file storage classes to best satisfy customer needs.

The selected candidate will have the opportunity to make impactful contributions to key software, contribute to the open source community, and debug interesting problems at cloud scale.

What You’ll Do:

• Design, build, and maintain scalable NFS solutions and distributed file systems.
• Support the creation and operations of distributed systems at scale.
• Program in Go and other languages to develop high-performance storage solutions.
• Collaborate with a motivated team of peers to architect, develop, and optimize storage services.
• Contribute to and consume from free/open-source software communities, particularly in the file storage space.
• Solve complex, large-scale problems in a technically rewarding environment.

Key Metrics:

• Service availability (SLO/SLA): Monthly uptime for control plane and data plane (e.g., control plane ≥99.9%, data plane ≥99.95%); reported monthly.
• Mean time to detect / recover (MTTD / MTTR): Median detection and recovery times for Sev-1/Sev-2 incidents; tracked per quarter.
• Incident volume & change-failure rate: Number of incidents by severity and percentage of releases that cause rollbacks or incidents; tracked per release and monthly.
• Customer adoption & usage growth: Growth in active NFS customers, number of active mounts/clients, and total provisioned capacity (GiB/TiB) — measured QoQ.
• Operational efficiency / automation: Reduction in manual ops (on-call time, manual runbooks, toil) measured as % decrease in operational tickets or hours.
• Feature delivery: % of planned milestones delivered on time and meeting acceptance criteria.

What You’ll Add to DigitalOcean:

• Deep knowledge of NFS, scalable file systems, and distributed storage architectures.
• Experience designing, deploying, and operating highly available file storage solutions.
• Familiarity with Object Storage and distributed File Systems and how to scale those solutions.
• Expertise in concurrency/parallelism models in modern programming languages like Go.
• A passion for open-source contributions and collaborating with the storage community.

Preferred Qualifications:

• Strong systems software background with experience designing, building, and operating distributed file/storage systems (NFS or equivalent) at scale.
• Proficiency in Go and familiarity with other systems languages used in the stack.
• Experience integrating storage with Kubernetes (CSI, operators) and building/operating cloud-native storage services.
• Hands-on experience with CI/CD, test automation, and release engineering — with a focus on developer experience, safe rollouts (canary/gradual), and reducing manual intervention.
• Proven track record of troubleshooting performance/scale issues and owning on-call/incident response.
• Familiarity with observability tooling (metrics, tracing, logging) and production SLOs.
• Experience contributing to open-source projects and writing technical docs or blog posts.

Bonus:

• experience with gRPC, Ceph or other distributed data stores, storage networking (NVMe/TCP, RDMA), or storage hardware tuning.
• Familiarity with multi-protocol storage systems supporting both block and file storage.

*This job is located in Hyderabad, India

#LI-Hybrid

Position Overview:

We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean’s security team. In this role, you will play an essential part in enhancing DigitalOcean's security posture. This includes collaborating with various Engineering and Security teams to:

• Design and implement infrastructure security solutions at scale
• Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers

Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean’s environments, both corporate and customer-facing.

What You’ll Do:

• Establishing an understanding of DigitalOcean’s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions
• Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises
• Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment
• Develop, maintain, and monitor the adoption of sound Cloud security practices
• Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure
• Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure
• Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions.
• Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor
  
  

What You’ll Add to DigitalOcean:

• 5+ years of experience in cloud and infrastructure security, with hands-on expertise in building automated detection and remediation workflows, enforcing security policies, hardening container and Kubernetes environments, and managing security monitoring across Linux-based, multi-cloud, and multi-tenant architectures.
• Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities
• Strong understanding of Linux systems and common O/S hardening practices
• Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure.
• Strong understanding of systems in a multi-tenant, cloud environment
• Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring
• Bonus: Experience in one or more of the following areas:
• Infrastructure as code 
• Configuration as Code software and methods (eg, Chef, Salt, Ansible)
• Software Development background

*This job is located in Hyderabad, India

#LI-Hybrid

Position Overview:

We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean’s security team. In this role, you will play an essential part in enhancing DigitalOcean's security posture. This includes collaborating with various Engineering and Security teams to:

• Design and implement infrastructure security solutions at scale
• Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers

Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean’s environments, both corporate and customer-facing.

What You’ll Do:

• Establishing an understanding of DigitalOcean’s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions
• Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises
• Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment
• Develop, maintain, and monitor the adoption of sound Cloud security practices
• Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure
• Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure
• Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions.
• Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor
  
  

What You’ll Add to DigitalOcean:

• 5+ years of experience in cloud and infrastructure security, with hands-on expertise in building automated detection and remediation workflows, enforcing security policies, hardening container and Kubernetes environments, and managing security monitoring across Linux-based, multi-cloud, and multi-tenant architectures.
• Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities
• Strong understanding of Linux systems and common O/S hardening practices
• Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure.
• Strong understanding of systems in a multi-tenant, cloud environment
• Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring
• Bonus: Experience in one or more of the following areas:
• Infrastructure as code 
• Configuration as Code software and methods (eg, Chef, Salt, Ansible)
• Software Development background

*This job is located in Bengaluru, India

#LI-Hybrid

Have you ever wondered what happens inside the cloud?DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. We want people who are passionate about building features that you and your peers will loveDigitalOcean’s Managed Databases Team builds and runs the services and infrastructure for the DigitalOcean DBaaS product.We handle the full life cycle of Managed Databases from the APIs which let users create and manage their databases to software that automates the running, upgrading, and health of databases. We are looking for a seasoned engineer to work on a small team focused on Database-as-a-Service products. This role reports to the Engineering Manager of the Datastores and Messaging team within the Platform-as-a-Service (PaaS) organization in Engineering. This role will involve technical leadership to scale our database platform to meet the needs of our growing customer base. This position is able to be hired in India, located in our hub city of Hyderabad.

What You’ll Do:

• Developing external customer-facing Managed Database products (MySQL, PostgreSQL, Caching, Kafka, OpenSearch, MongoDB).
• Acting as a subject matter expert on MySQL and PostgreSQL, providing guidance on performance optimizations and administrative issues.
• Developing and maintaining distributed systems in a Kubernetes environment that is globally distributed.
• Authoring and giving feedback on technical designs.
• Developing APIs with Go.
• Mentoring other engineers on best practices and performing code reviews.
• Providing the last-line of support for DBaaS products.
• Collaborating with agile, self-managed teams of peers across other products. This includes engineers, product managers, designers, and more.
• Leveraging technologies such as Temporal, gRPC, REST, Kubernetes, Docker, Kafka, Grafana and more.
• Integrating with many components across the DigitalOcean stack.

What You’ll Add to DigitalOcean:

• 8+ years of experience working in fast-paced, agile product development environments.
• 5+ years of experience working as a subject-matter expert with PostgreSQL and/or MySQL databases.
• Strong knowledge of microservices using container workload engines and frameworks such as Docker and Kubernetes.
• A track record of building and maintaining large distributed systems.
• Experience with resilience engineering, fault tolerance, and failure domains as they relate to database backends.
• Strong spoken and written technical capabilities in developing and maintaining software.
• Experience with concurrency patterns in Go.
• Experience with CI/CD pipelines and frameworks.
• A strong background and exposure to different databases, both SQL and NoSQL paradigms.
• Familiarity with prevalent message bus and queuing technologies.
• Passion for collaborating directly with customers to discover their Jobs To Be Done, and developing simple delightful solutions to solve those jobs.
• Strong interpersonal and communication skills to collaborate and demonstrate empathy with key stakeholders, both spoken and written.

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

Staff Software Engineer
Storable is looking for a Staff Software Engineer who is passionate about building high quality software and to play a crucial role in contributing towards architecture for our industry leading Facility Management Software.

How is this different from other software engineering jobs?
As the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences in an industry that has not existed before. You should be passionate about building the right solutions and be comfortable working in an open-ended dynamic environment where roles are flexible, and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.

What you’ll be doing
● You will lead cross product discussions and drive alignment on technology strategy.
● You will partner with Enterprise /Solution Architects and stakeholders to ensure all technology solutions align with product, security, and architecture long term vision and roadmap.
● You will drive org-wide conversations around technical issues and engineering practices, suggesting improvements and ideas as needed.
● You will evaluate and recommend solutions and guide team decision making.
● You will present new technology choices to technical and non-technical observers, able to guide others to make well-defined technology choices
● You embrace ambiguity and work towards bringing clarity to the roadmap in collaboration with the PM, EM, and other cross functional leads.
● You will define standard software engineering/architecture practices at an Organizational level
● You must be a strong team leader. You enjoy mentoring and collaboration across engineering and product teams.

What you need to bring to the table
● Strong hands-on coding experience with 10+ years on Ruby on rails, .Net or related technologies
● Exposure to architectural patterns of highly scalable applications.
● Experience working in a modern frontend stack (JS, TypeScript, React, Redux).
● Experience using public cloud (AWS), docker containers, Kubernetes, CI/CD.
● Exposure to micro service & events based async architecture.
● Experience working with globally distributed large-scale systems.

● Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
● Deep understanding of RESTful web services design and implementation.
● Experience with cloud configuration and deployment technologies.
● Deep understanding of enterprise service design including monitoring, analytics, and entity CRUD use cases.
● Track record for effectively aligning large organizations on long-term technical visions and technical depth for leading teams of senior engineers to successfully execute a multi-quarter technical vision.
● Ability to work under minimal supervision and/or direction
● Experience in Agile and passionate about DevOps.

Storable is looking for a Software Architect who is passionate about designing and building high quality software and playing a crucial role in evolving the Architecture to deliver on our vision of a unified platform.

How is this different from other software engineering jobs?
As the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences for our customers that help them run better businesses than ever before. You should be passionate about building the right solutions and be comfortable working in an open-ended, dynamic environment where roles are flexible and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.

What you’ll be doing
● You will be responsible for outlining the architectural and technical direction of Storable’s consumer-facing products
● As a member of the Architecture team, you will work with other Architects to ensure that technology solutions align with long-term product, security, and enterprise visions and roadmaps
● You will lead cross-product discussions and drive alignment on technology strategy
● You will drive innovation around engineering principles and practices, identifying improvements and ideas, and driving their adoption across the organization
● You will evaluate technical issues and initiatives, work with teams to recommend solutions that align with the Architectural direction, and guide teams during implementation
● You will collaborate with product and engineering team leads to translate business objectives into clear problem statements and system requirements
● You embrace ambiguity and work towards bringing clarity to the roadmap in collaboration with the Consumer Group Product and Engineering Managers
● You will define standard software engineering/architecture practices at an Organisational level
● You must be a strong team leader. You enjoy mentoring and collaboration across engineering and product teams

What you need to bring to the table
● Strong hands-on coding experience with 10+ years in consumer web development technologies and architectures
● Track record for effectively aligning large organizations on long-term technical visions and for leading teams of senior engineers to successfully execute a multi-quarter technical vision

● Familiarity with architectural patterns of highly scalable enterprise service design, including monitoring, analytics, and reliability engineering
● Strong understanding of cloud technologies (AWS, Kubernetes) and passion for adopting DevOps practices (CI/CD, Infrastructure as Code)
● Extensive experience designing and developing React and NodeJS applications acrossmultiple development teams
● Exposure to microservice & asynchronous event-based architectures
● Experience designing and maintaining globally distributed, large-scale systems
● Experience with server-side technologies and track record of identifying performance bottlenecks and outlining remedies (caching, asynchronous processing, parallelization techniques)
● Deep understanding of REST API design principles and practices
● Experience with cloud configuration and deployment technologies
● Experience with Agile software development practices

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

We are looking for an Engineer to support and enhance our Azure DevOps and GitHub platforms, enabling efficient and secure software development workflows. 

This role is ideal for someone with a solid development background and hands-on experience with CI/CD systems, repository management, and automation. You will work closely with engineering teams to improve developer productivity while maintaining platform reliability and governance. 

You will also support adoption of GitHub Copilot and modern developer tooling. 

Key Responsibilities 

• Administer and support GitHub repositories, organizations, and access controls.  

• Build and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.  

• Support implementation of branching strategies and release workflows.  

• Help enforce repository policies, permissions, and governance standards.  

• Integrate basic security controls into pipelines (secrets handling, scanning).  

• Assist in rollout and usage of GitHub Copilot, including developer guidance.  

• Automate routine tasks to improve developer efficiency and reduce manual work.  

• Troubleshoot build, deployment, and pipeline issues.  

• Monitor pipeline performance and suggest improvements.  

• Work with engineering teams to improve build and deployment processes.  

• Maintain documentation and best practices for platform usage.  

Required Qualifications 

• 6–8+ years of experience in software engineering, DevOps, or platform support.  

• Solid development experience (ability to write and understand code).  

• Hands-on experience with:  

• Azure DevOps (Pipelines, Repos, Boards – basic to intermediate)  

• GitHub (repositories, Actions, workflows)  

• Good understanding of Git and branching strategies.  

• Experience working with CI/CD pipelines.  

• Basic scripting skills (Python, PowerShell, Bash, or similar).  

• Familiarity with GitHub Copilot or similar tools.  

Preferred Qualifications 

• Exposure to Azure cloud services.  

• Familiarity with infrastructure as code (Terraform, Bicep, ARM).  

• Basic understanding of containerization (Docker, Kubernetes).  

• Awareness of security practices in CI/CD pipelines.  

• Experience in enterprise or large team environments.  

What We’re Looking For 

• Strong problem-solving mindset with willingness to learn and grow.  

• Ability to work closely with developers and understand their needs.  

• Focus on automation and improving developer experience.  

• Good collaboration and communication skills.  

• Ownership of tasks with attention to reliability and quality.  

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

We are looking for a Senior Security Engineer to drive vulnerability management and penetration testing across applications and infrastructure. 

This role is focused on hands-on identification, validation, and remediation of security issues, with an emphasis on building scalable processes and improving overall security posture. 

Key Responsibilities 

• Own and operate the vulnerability management lifecycle, including:  

• Continuous scanning (applications, infrastructure, dependencies)  

• Risk-based prioritization  

• Tracking and driving remediation  

• Perform penetration testing on web applications, APIs, and cloud environments.  

• Validate and triage vulnerabilities to eliminate false positives and ensure actionable findings.  

• Partner with engineering teams to fix vulnerabilities and prevent recurrence.  

• Implement and manage tools for:  

• SAST, DAST, and dependency scanning  

• Infrastructure and container scanning  

• Develop repeatable testing methodologies and automation.  

• Conduct adversarial testing and exploit validation to simulate real-world attack scenarios.  

• Track metrics and report on risk posture and remediation progress.  

• Contribute to improving secure development practices based on findings.  

Required Qualifications 

• 5–9+ years of experience in security engineering, vulnerability management, or penetration testing.  

• Hands-on experience with:  

• Web and API security testing  

• Common vulnerabilities (OWASP Top 10, misconfigurations, auth flaws)  

• Strong understanding of attack techniques and exploitation methods.  

• Experience with security scanning tools and frameworks.  

• Ability to analyze and validate vulnerabilities in real-world systems.  

• Familiarity with cloud environments (Azure preferred).  

Preferred Qualifications 

• Experience with automating security testing in CI/CD pipelines.  

• Familiarity with container and Kubernetes security.  

• Experience with bug bounty or red teaming.  

• Relevant certifications (e.g., OSCP, CEH, GWAPT).  

What We’re Looking For 

• Strong hands-on tester and problem solver.  

• Ability to go beyond tools and think like an attacker.  

• Focus on impact-driven security, not just findings. 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

This job requires daily onsite work at our headquarters in Hyderabad.   

Who we need  

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. We are seeking candidates inspired by the opportunity to securely apply data in the development of real-world health solutions. Beyond core capabilities, we seek problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.  

We do things the right way. Our commitment to security, privacy, and compliance is foundational to the trust our members, customers, and partners place in us. This position is critical to protecting the infrastructure behind the most representative, complete, and timely source of linked patient data in the US. 

If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.  

This opportunity  

Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance.   

At Truveta, data security is not just an internal requirement; it is essential to enabling trusted research, regulatory-grade evidence, and responsible innovation at scale. Truveta has achieved HITRUST r2 certification, completed a SOC 2 Type 2 examination, and maintains ISO 27001 certification, with ISO 27701 and ISO 27018 extensions. These certifications reflect a rigorous, independently assessed approach to managing risk, protecting sensitive data, and maintaining the controls required for a highly trusted research environment. 

Responsibilities: 

• Design and implement Azure cloud-based infrastructure, including using tools for infrastructure as code(IaC) and automation to meet technical, security and business needs. 

• Design and implement Azure cloud environments (tenant, subscription, VM, storage account, databases, networking, firewalling) optimized for AI/ML workloads. 

• Manage and maintain Azure Networking, Azure firewalls/VPN and associated policies/rules, Web Application Firewall, Application Gateway, Front Door, VNET peering, ensuring security, availability, scalability, and performance. 

• Secure Azure Kubernetes clusters, containers, and images. 

• Establish and enforce Azure security policies, manage access controls, and ensure the infrastructure complies with relevant regulations. 

• Automate tenant and infrastructure provisioning, deployments, and other routine tasks to increase efficiency. 

• Monitor Azure cloud resources, analyze performance, and troubleshoot issues as they arise. 

• Perform incident troubleshoot and problem resolution for office network, cloud infrastructure, and own postmortems. 

• Work with Engineering teams and external teams, gather requirements, develop and integrate cloud solutions and support business needs. 

• Actively participate in architecture, code reviews, presentations, share learns and best practices to enable flawless deployment and quality operations. 

• Evaluate and implement new security features/services/products to secure Truveta Azure infrastructure. 

• Support innovation and cost management by developing new ideas for Azure cloud infrastructure and related tools. 

• Interact with compliance team to deliver compliance certificates and remediate gaps during compliance finding and controls. 

Qualifications  

• A minimum bachelor's in computer science, Software Engineering, Electrical or Electronics Engineering, Information Systems, or equivalent 

• 5+ years’ experience in public cloud networking & security design, implementation & support 

• Experience of TCP/IP IPv4/v6, office network (Routing/Switching/WAN, Wi-Fi & Security) management 

• 3+ years automation experience in Azure Cloud Networking / Azure DevOps or GitHub CI/CD pipelines in any of the following: Python, PowerShell, Terraform, Bicep, YAML template 

• 3+ years network security practices in on-premises and/or cloud environment 

• Experience managing and supporting Windows Desktop OS, MacOS, managed endpoint administration at scale across an enterprise sized environment 

• Understanding the Windows Desktop/Mac OS packaging, scripting, and automated deployment tools, such as Microsoft Intune and Jamf. 

• Ability to participate in on-call rotation 

Preferred qualifications  

• Experience in implementation & securing platforms/services in one or more public clouds (Azure, AWS, GCP)  

• Self-starter with proven ability to develop creative solutions that enable customers and cost efficiency 

• Interest and ability to research new and emerging technologies to better solve cloud infrastructure problems or improve security posture 

• Certifications in Cloud/Network/Security (such as Azure AZ500, AZ700, Cisco CCNA/CCNP, Fortinet NSE 3-6, Palo Alto PCNSE, etc.) 

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

About the Company

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier

We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0.

About the Role

At Redpin, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction. 

What You'll Do

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Design, implement, and maintain highly available and scalable infrastructure and systems on AWS.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
•  Create sustainable systems and services through automation and uplifts.
•  Balance feature development speed and reliability with well-defined service-level objectives

What You’ll Need

• Bachelor’s degree in computer science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of experience as a Site Reliability Engineer or in a similar role.
• Strong knowledge of system architecture, infrastructure design, and best practices.
• Proficiency in scripting and automation using languages like Python, Bash, or similar technologies.
•  Experience with cloud platforms such as AWS, including infrastructure provisioning and management.
• Strong understanding of networking principles and protocols.
• Experience with supporting Java, Spring Boot, Hibernate JPA, Python, React, and .NET technologies Application.
• Knowledge of API gateway solutions like ApiGee and Layer 7.
•  Experience working with databases such as RDS, SQL Server, Postgres SQL.
• Familiarity with messaging systems like MQ, ActiveMQ, and Kafka.
•  Proficiency in managing servers such as Tomcat, JBoss, Apache, NGINX, and IIS.
• Experience with containerization using EKS (Elastic Kubernetes Service).
•  Knowledge of CI/CD processes and tools like GitLab, Jenkins, Artifactory, and Ansible.
• Proficiency in monitoring tools such as Coralogix, CloudWatch, Grafana, and Prometheus.
• Strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex technical issues.
•  Excellent communication and collaboration skills to work effectively in a team environment.
•  Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously.
• Self-motivated and able to work independently with minimal supervision. 

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law

Senior Data (Platform) Engineer 

Location: Hyderabad | Department: Technology, Data 

About the Role 

Are you passionate about building reliable, scalable data platforms that make analytics and AI development easier? As a Senior Data Platform Engineer, you will be hands-on in building, operating, and improving our core data platform and AI/LLM enablement tooling. 

You’ll focus on infrastructure, orchestration, CI/CD, and reusable frameworks that support analytics engineering and AI-driven use cases. You’ll work closely with Analytics Engineering and Insights teams and support other departments as they integrate with our data systems. 

What You'll Do 

Data Platform & Infrastructure

• Build, deploy, and operate cloud infrastructure for data and AI workloads using Infrastructure as Code (Terraform).
• Provision and manage cloud resources across development, staging, and production environments.
• Develop and maintain CI/CD pipelines for data transformations, orchestration workflows, and platform services.
• Operate and scale containerized workloads on Kubernetes, including Airflow, internal APIs, and AI/LLM services.
• Troubleshoot and resolve infrastructure, pipeline, and orchestration failures to ensure platform reliability.
• Maintain and support existing ML services and pipelines to ensure stability and reliability (No expectation to design or develop new ML models or training pipelines).
• Continuously monitor and optimize platform performance and cost. 

Framework, Tooling and Enablement

• Build and maintain reusable frameworks and patterns for dbt, Airflow, Cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks, etc.), Internal data and AI APIs
• Build and support infrastructure and pipelines for AI/LLM-based use cases, including orchestration, integration, and serving.
• Improve developer experience for Analytics Engineering and Insights teams by reducing friction in local development, deployments, and production workflows.
• Create and maintain technical documentation and examples to support self-service analytics and data development. 

What You’ll Need 

Technical Skills & Experience

• 5+ years of experience in data engineering, platform engineering, or similar hands-on roles.
• Strong programming skills in Python and SQL.
• Hands-on experience with:
  • Terraform
  • Airflow
  • dbt
  • Kubernetes
  • Cloud platforms (AWS, Google Cloud, or Microsoft Azure)
  • CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI, etc.)
  • Cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks, etc.) 
• Strong understanding of analytical data models and how analytics teams consume data.
• Experience integrating and operating LLM-based pipelines and services (not model training). 

Soft Skills & Collaboration

• Strong problem-solving skills and ability to debug complex platform issues.
• Strong preference for declarative development, with the ability to clearly separate what a system should do from how it is implemented.
• Clear communicator who can work effectively with both technical and non-technical stakeholders.
• Pragmatic, ownership-driven mindset with a focus on reliability and simplicity. 

Why Join Us? 

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together. 

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Software Engineer to join the Engineering team and play a critical role in designing and delivering core capabilities for SingleStore’s. This is a senior technical role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure, with main focus on our billing systems
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Investigate, debug and fix issues with billing data synchronization.
• Contribute to data visualization dashboards.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.

Required Skills and Experience

• 6+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

Responsibilities

We are looking for an experienced and exceptional Senior AI Engineer (Voice AI) to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems. If building AI products from zero to one that scales to serve millions of users from first principles of AI and engineering, you are at the right place. We are building organization-aligned agents that are consistent at scale from the ground up and looking for passionate builders who are rooted in foundational AI knowledge to reimagine the agent control and data plane.

As part of this role you will:

• Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures.

• Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.

• Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale.

• Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems.

• Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents.

• Lead technical initiatives for AI system integration into existing products and services.

• Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.

• 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).

• Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models).

• Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models).

• Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering.

• Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice.

• Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale.

• Expertise in working with use case based SLMs for realtime agent coaching and recommendations.

• Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.

• Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.

• Deep knowledge of REST API design, Pub-Sub architectures and integration patterns

• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases (added advantage but not necessary skill)

• Strong understanding of software architecture, scalability, security, and system design.

• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus

• Experience with A/B testing and experimentation frameworks.

Soft Skills / Personal Characteristics

• Strong communication abilities to explain technical concepts

• Collaborative mindset for cross-functional team work

• Detail-oriented with a strong focus on quality

• Self-motivated and able to work independently

• Passion for solving complex search problems

(REQ ID: 2676)

Responsibilities

We are seeking a Senior Full Stack Software Engineer to lead the development of cutting-edge AI-powered applications. In this role, you’ll work across the stack—building robust Python-based backends, developing intuitive frontends in React, and architecting scalable systems that handle high-throughput data and real-time AI model integration.

This is a hands-on technical lead position for someone passionate about building production-ready AI products that are fast, secure, and user-friendly.

• Design and develop full stack AI applications, integrating powerful AI models with seamless front-end user experiences.

• Build scalable, production-grade backend services and REST APIs using Python.

• Develop clean, performant, and reusable React.js components for modern web interfaces.

• Architect efficient and secure data workflows, leveraging PostgreSQL for transactional data and ClickHouse for analytics and high-performance querying.

• Collaborate closely with AI/ML engineers, product managers, and DevOps to bring models to life in real-world applications.

• Lead architecture discussions and set engineering best practices across the stack.

• Optimize application performance, scalability, and reliability across backend and frontend systems.

• Mentor junior developers and contribute to a culture of engineering excellence.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, related field, or equivalent practical experience. We value both traditional education and self-taught expertise.

• 5+ years of professional software development experience, with significant exposure to both frontend and backend technologies.

• Expertise in Python, with a strong understanding of building APIs, microservices, and data pipelines.

• Proven experience developing production-ready frontend applications using React.js (or similar frameworks).

• Deep knowledge of REST API design and integration patterns.

• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases.

• Familiarity with integrating AI/ML models into applications (directly or via APIs).

• Strong understanding of software architecture, scalability, security, and system design.

• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus.

Soft Skills / Personal Characteristics

• Excellent verbal and written communication skills; able to clearly articulate technical ideas and trade-offs.

• Strong sense of ownership, accountability, and leadership.

• Passion for AI and delivering impactful, data-driven software solutions.

• Comfortable working in a fast-paced, collaborative, and iterative environment.

• Willingness to mentor others and help raise the overall bar for engineering quality.

Job Req ID: 2319

Responsibilities

We are seeking a hands-on, detail-oriented Solutions Engineer to join our Solution Consulting team and support demo and proof-of-value (PoV) environments for sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real-world use cases.

In this role, you will be responsible to:

Pre-Sales & Technical Engagement

• Partner with AEs, Solution Architects, and cross-functional teams to deliver tailored platform demonstrations, manage POC engagements, and respond to RFI/RFP requests — driving technical sales cycles to completion.Collaborate with Customer Success to ensure seamless solution delivery and a positive post-sale customer experience.

Demo Environment & Infrastructure

• Design, deploy, and maintain virtual and physical lab environments across hybrid cloud and on-premise platforms (VMware, KVM, AWS, Azure, GCP), ensuring availability, security, and alignment with the latest product releases.Develop and maintain automation scripts (PowerShell, Python, Bash, Ansible, Terraform) and reusable components to streamline environment provisioning and accelerate field team deployments.

Collaboration & Enablement

• Work cross-functionally with Solution Architects, Product Managers, and Field Engineering to ensure demo content reflects current product capabilities and best practices.Maintain comprehensive documentation and troubleshooting guides, providing ongoing guidance and support to field teams on demo setup and usage.

Requirements

Qualifications / Experience / Technical Skills

• 2–4 years of experience in systems engineering, presales, back office support, deve ops, IT infrastructure

• Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer).

• Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft)

• Basic scripting skills in Python, Ruby, PowerShell, or Bash.

• Experience managing cloud-based resources (e.g., AWS EC2, Azure VM).

• Strong problem-solving skills and the ability to work independently.

Preferred:

• Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions).

• Familiarity with containerization technologies (e.g., Docker, Kubernetes).

• Experience working with demo platforms or technical enablement teams.

• Understanding of enterprise software architectures and APIs (REST, gRPC).

Soft Skills / Personal Characteristics

• Strong written and verbal communication skills to collaborate effectively across technical and non-technical teams.

• Able to translate technical requirements into actionable lab builds.

• Highly organised, with the ability to manage multiple concurrent tasks or environments.

• Comfortable working in fast-paced and collaborative settings.

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Senior Software Engineer to join the Helios team and play a critical role in designing and delivering core capabilities for SingleStore’s cloud-managed service. This is a senior technical leadership role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

The focus of this role is on cloud based metering and billing for all Helios products and features. You will be responsible for building and maintaining the bookkeeping system and integrations that powers millions in cloud revenue with extreme attention to detail.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure.
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.
• Participate in customer POCs and technical engagements, helping optimize performance, reliability, and adoption.
• Partner cross-functionally with teams including Sales, Marketing, and G&A to support product delivery and customer success.

Required Skills and Experience

• 4+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

SingleStore’s base salary range for this role, if based in California, Colorado, Washington, or New York City is:  $150,000 -  $220,000 USD per year 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

#li-remote #remote-li

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Senior/Principal Software Engineer to join the Engineering team and play a critical role in designing and delivering core capabilities for SingleStore’s. This is a senior technical role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure, with main focus on our billing systems
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Investigate, debug and fix issues with billing data synchronization.
• Contribute to data visualization dashboards.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.

Required Skills and Experience

• 6+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Senior/Principal Software Engineer to join the Engineering team and play a critical role in designing and delivering core capabilities for SingleStore’s. This is a senior technical role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure, with main focus on our billing systems
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Investigate, debug and fix issues with billing data synchronization.
• Contribute to data visualization dashboards.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.

Required Skills and Experience

• 6+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

Senior Software Engineer | India 

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary-

We are seeking a Senior Software Engineer to join the Helios team and play a critical role in designing and delivering core capabilities for SingleStore’s cloud-managed service. This is a senior technical leadership role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

The focus of this role is on cloud based metering and billing for all Helios products and features. You will be responsible for building and maintaining the bookkeeping system and integrations that powers millions in cloud revenue with extreme attention to detail.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

What you'll do-

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure.
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.
• Participate in customer POCs and technical engagements, helping optimize performance, reliability, and adoption.
• Partner cross-functionally with teams including Sales, Marketing, and G&A to support product delivery and customer success.

Your Experience-

• 4+ years of experience developing and debugging system-level software in C++ or Golang
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications-

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

About us-

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

As our DevOps Engineer, you will be required to: 

• Manage operational aspects of the Envoy Global Azure CI/CD pipeline including source control, build systems, infrastructure, networking, deployments, and permissions management
• Work closely with Development, Data, Project Management, and Infosec teams to ensure management, operability, and security of Envoy’s applications hosted in Azure.
• Participate in architecture, requirements, and planning sessions with project owners and stakeholders.
• Design and deliver DevOps projects that ensure infrastructure is 24x7 operational as well as cost effective.
• Train and mentor DevOps engineers to meet Envoy Global’s growing requirements for the future.
• Participate in planning sessions and daily stand-ups with multi-region DevOps staff
• Proactive planning and organization to adjust to the flexible needs of Envoy Global’s business.
• Ensure business continuity and disaster recovery plans are tested and updated on an annual basis.
• Serve as an escalation point to help prioritize and resolve complex or urgent issues and incidents.
• Maintain relationships with vendors and contractors for services and maintenance of software and systems.
• Ensure 24x7 5x9s uptime for Envoy Global applications.

To apply for this role, you should possess the following skills, experience and qualifications: 

• Expert, hands-on experience in application builds, deployments, and troubleshooting: specifically, but not limited to: .Net and SQL Server frameworks (msbuild, dotnet, ssdt, dacpac).
• Strong communication (written and verbal), analytical, organizational, and problem-solving skills. Must be able to present complex information to technical and non-technical stakeholders.
• Experience working with these technology areas:
  • Source control and CI/CD tools (Git, Azure DevOps, MSBuild, Jenkins, TeamCity, Octopus Deploy, Harness, etc.)
  • Azure platform services, including Azure SQL, Service Bus, Key Vault, Blob Storage
  • AI Technologies including Claude, OpenAI, MS Foundry, LLM, etc.
  • Kubernetes clusters (experience in Azure AKS a plus)
  • Infrastructure as Code tools such as Terraform and ARM/Bicep
  • Content Delivery/WAF providers (Cloudflare, Akamai, MS)
  • Monitoring tool sets such as DataDog, Splunk, ELK
• Self-motivated, self-directed, and customer service-focused with the ability to multi-task and manage competing priorities in a fast-paced environment
• Excellent critical thinking and troubleshooting skills.
• Champion Change and Release management
• Ability to expand knowledge and learn new technologies.
• Be available 24x7 to assist in releases as well as operational or security incidents.
• 3 - 6 years of DevOps experience with a focus builds and deployments, preferably in an Azure environment using infrastructure as a code deployment platforms (Git, Terraform, ARM, CloudFormation) and .net/agular builds and deployments using various tools including TeamCity, Git Runners, Octopus, Azure DevOps.
• Bachelor’s Degree in IT or related field
• Desired Certifications:  MCSE, ITIL, NIST, Azure Infrastructure/Architect (AZ-304,305,400,700).