About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Lead Software Engineer with deep expertise in cloud-native full-stack development to join our dynamic team in Chennai. In this leadership role, you will be responsible for designing and deploying robust, scalable software for our high-velocity fleet management solutions. You will serve as a technical anchor, collaborating with cross-functional teams to deliver innovative technical solutions while ensuring the highest standards of software engineering principles and best practices.

Essential Responsibilities

• Architectural Leadership: Architect and implement scalable, secure, and performant solutions using modern web and backend technologies, including microfrontend architectures for modular applications.

• Full-Stack Development: Produce clean, maintainable, and well-documented code using React, Node.js, and NoSQL databases; conduct thorough code reviews to maintain technical excellence.

• System Integration: Collaborate with teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability and robust authentication/authorization mechanisms.

• Mentorship & Coaching: Lead and mentor team members on technical design, coding standards, and professional development, fostering a culture of accountability and collaboration.

• Optimization & Performance: Troubleshoot and debug complex issues to guarantee optimal application performance and cross-device/browser compatibility.

• Strategic Growth: Stay current with emerging technologies and best practices to drive the technical roadmap for web and backend development.

Experience

Required Experience

• 8+ years of professional software development experience, including at least 2+ years in senior technical or leadership roles.

• Strong expertise in full-stack development with React.js, Node.js, and API development.

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS, Azure, or GCP).

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (pub/sub messaging, event-driven microservices communication).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

• Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Nice to Have

• Experience with frontend build tools (Webpack) and state management (Redux).

• Familiarity with UI frameworks like Material UI or Bootstrap.

• Advanced knowledge of data structures, algorithms, and complex system design.

Traits of a Successful Candidate

• Technical Mentor: Passionate about driving technical excellence and fostering a collaborative, knowledge-sharing environment.

• Problem Solver: Deep technical knowledge and the ability to debug complex, distributed software systems.

• Innovative Mindset: Proactive in identifying and adopting new frameworks and tools to optimize development workflows.

• Strong Communicator: Ability to translate complex requirements into technical specifications for cross-functional stakeholders.

Benefits & Legal

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations. You can review further details in our Privacy Policy.

Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the Role

Platform Science is looking for a Full Stack Developer  with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.

You report to the Software Development Manager (implied reporting structure based on template).

Essential Responsibilities

• Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.

• Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.

• Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.

• Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.

• Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.

Experience

Required experience

• 8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.

• Strong expertise in full stack development with React.js, Node.js, and API development.

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (e.g., pub/sub messaging).

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).

• Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

Other Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong grasp of software engineering principles, design patterns, data structures, and algorithms.

• Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.

• Excellent oral and written communication skills (implied requirement).

• Passion and willingness to learn new technologies (implied requirement).

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the Role

Platform Science is looking for a Lead Software Engineer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.

You report to the Software Development Manager (implied reporting structure based on template).

Essential Responsibilities

• Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.

• Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.

• Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.

• Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.

• Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.

Experience

Required experience

• 8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.

• Strong expertise in full stack development with React.js, Node.js, and API development.

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (e.g., pub/sub messaging).

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).

• Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

Other Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong grasp of software engineering principles, design patterns, data structures, and algorithms.

• Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.

• Excellent oral and written communication skills (implied requirement).

• Passion and willingness to learn new technologies (implied requirement).

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a highly skilled Senior Software Engineer with expertise in cloud-native full-stack development (GCP, React, Node.js, NoSQL) to join our dynamic team in Chennai. In this role, you will play a key part in designing, developing, and deploying robust, scalable, and high-performance software for our high-velocity fleet management solutions. You will collaborate with cross-functional teams to gather requirements, deliver technical solutions, foster an innovative mindset, and ensure the successful delivery of projects. This position demands deep technical knowledge and a strong understanding of software engineering principles and best practices.

The role reports to the Software Development Manager (as implied by the template structure for engineering roles).

Essential Responsibilities

• Design, develop, and deploy scalable and maintainable solutions using modern web technologies, including React.js for the front-end and Node.js for the backend.

• Implement micro-frontend architectures and use techniques like Module Federation to modularize and integrate large-scale applications.

• Utilize event-driven architecture and message queuing systems to handle asynchronous processes and complex workflows.

• Collaborate with cross-functional teams to integrate with third-party services, APIs, and data sources, ensuring seamless interoperability.

• Mentor and coach team members, providing guidance on technical design, coding standards, best practices, and professional development.

Experience

Required experience

• 4+ years of professional experience in software development, with a focus on React.js, Node.js (or similar frameworks), and API development.

• Proficiency in React.js and Node.js or similar frameworks.

• Strong understanding of NoSQL databases (e.g., ElasticSearch, MongoDB, Firestore).

• Expertise in event-driven integration patterns (pub/sub messaging) and solid understanding of microservices architecture (e.g., Docker, Kubernetes).

• Proficiency with React state management libraries (e.g., Redux) and front-end build tools (e.g., Webpack).

• Demonstrated ability to lead and mentor a team of software engineers.

• Experience in working on scalable, distributed systems with a cloud-based architecture (preferably GCP).

Other Requirements

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Experience working with Material UI or Bootstrap.

• Strong understanding of software engineering principles, design patterns, data structures, and algorithms.

• Excellent communication and collaboration skills to work effectively with stakeholders.

Other Requirements

• Excellent problem-solving skills, with the ability to analyze complex technical challenges and develop innovative solutions.

• Continuous learning mindset and a strong willingness to explore and adopt new technologies.

• Self-starter, Ability to work well in a small team with good communication skills.

• You are a strong team player but are able to work independently.

   

• You are dedicated to delivering high quality and performant solutions.

   

• You are eager to learn new things, you take ownership and want to get things done.

   

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Title: AI Applications Engineer II

Location: Bangalore/ Chennai, India

About the Role

We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.

You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.

If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.

Key Responsibilities

• Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
• Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
• Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
• Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
• Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
• Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
• Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
• Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
• Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
• Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
• Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
• Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.

Why You’ll Love Working Here

• Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
• Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.

Why we're hiring:

To help us scale and deliver solutions across our Data Mesh platform, we are looking for a DevOps engineer who can be responsible for the deployment of our data solutions using Azure DevOps. Automation is at the core of our solutions, which spans our development, testing and production infrastructures. A focus on balancing agility, low maintenance and security is critical.  

The ideal candidate will have a solid background in DevOps engineering for a large company and be highly experienced with Azure DevOps Pipelines to deploy both IaC and solutions. You’ll be working closely with our Software & Data Engineering teams - from the first lines of code being committed to it being deployed into production.  

The DevOps engineer will also help design & plan projects and be involved in project execution decisions.  

What you'll be doing:

• Build CI/CD process to increase release efficiency and reduce occurrence of errors. 

• Develop software to integrate with internal backend systems  

• Perform root cause analysis of deployment errors and provide future mitigation of those errors  

• Communicate to both technical and non-technical stakeholders  

• Cloud deployment and management 

• CI/CD management and deployment 

• Performance assessment, monitoring and recommending performance enhancements 

• Infrastructure management using IaC 

• Continuous testing at different stages of the development lifecycle 

• Helping to implement a DevOps culture 

What you'll need:

• At least 3 years’ experience as an Azure DevOps engineer 

• Azure infrastructure configuration and management with at least AZ-900 certification  

• Experience of designing and implementing CI/CD pipelines in Azure DevOps for web services and data products 

• Scripting in Python, Bash and Powershell 

• Experience with tools including Docker, Kubernetes 

• Experience Azure Data Services - Data Factory, Synapse, Azure Databricks 

• Experience using ARM and Terraform (Experience using Bicep an advantage)  

• Experience Azure DevOps to deploy Azure Cloud Scale Analytics (Not essential) 

• Problem-solving attitude  

• Collaborative team spirit   

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

Required Qualifications

Education:

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
• Knowledge of Appian is desirable.

Experience:

• 15+ years of experience in software engineering.
• Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
• AI/ML adoption.
• Proven experience leading development teams.
• Strong knowledge of enterprise application architecture.
• Leading engineering teams and managers.

Technical Skills:

• Deep Understanding software engineering, Algorithms and Data Structures
• Experience in AI Adoptability and usage and ML is highly desirable
• Proficiency in any programming Language (Java, C++, Python, other programming languages)
• Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
• Familiarity with GPU computing and hybrid CPU/GPU architectures.
• Strong grasp of software development best practices, CI/CD, and DevOps principles.

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:  Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Competitive compensation based on market standards.  
• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request

Software Engineer III 
  
  

Who we are  

Perch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy by making it accessible, affordable, and more equitable for all. We work in several states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch!  

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:   

• Competitive compensation based on market standards.  

Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request 

DevOps Engineer I

We are actively seeking a DevOps Engineer to join our Cloud Engineering Application Services team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.

Key Responsibilities

• Design, implementation, and automation of large-scale distributed systems

• Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency

• Work with Engineering teams to deliver high quality software in a fast-paced environment

• Monitor production and development environments to build preventive measures and provide a seamless customer experience

• Work with delivery teams on software improvements to achieve higher availability and lower MTTD

• Participate in on-call rotation (IST shift with every 2 weeks weekend included on call rotation)

Key Requirements

• 1–3 years of public cloud experience (GCP or AWS)

• 1–3 years of private cloud experience (Openstack, VMware ESXi)

• 1–3 years of Linux experience (Centos/Ubuntu)

• 1–3 years of networking experience

• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker

• Experience with Gitlab, ArgoCD, CI/CD methodologies & tools

• Experience with Infrastructure as Code (Terraform), Python or other scripting languages

• Experience with config management tools such as Ansible and Puppet

• Experience in monitoring systems: Prometheus or LogicMonitor

• Excellent problem solving and analytical skills

• Experience with Incident Management Process, SRE best practices and continuous improvements

• Experience designing large scale distributed systems

• Strong verbal and written communications skills

• Bachelor's of Science degree in Computer Science or equivalent experience

Who we seek:

We’re looking for a Senior Software Engineer with a "can do anything" spirit for our Engineering team in Chennai. Working on security & governance applications developing advanced security & governance oriented integrations and applications which brings precise and targeted value to our customers. As a senior software engineer, you will be responsible for building new services and products from scratch and bringing innovation to the team's developments. Our ideal candidate is a team player who has strong hands-on full stack experience and is capable of claiming ownership of a feature, from one end to another.

What you’ll do:

• Design, develop, and test high-quality code, ensuring comprehensive coverage with unit, integration, and End-to-End (E2E) tests.
• Develop robust Backend SDKs and the company’s next-generation SaaS products.
• Lead code reviews, enforce coding best practices, and maintain rigorous software development standards, especially concerning data handling.
• Troubleshoot and resolve complex system issues promptly to ensure maximum uptime and system reliability.
• Drive and influence key technological and architectural decisions for the team.
• Mentor and guide fellow team members through reviewing their design and code.
• Own and complete tasks end-to-end, actively participating in the Agile Scrum process.

What you’ll bring:

• Minimum of 5 years of hands-on experience developing Java Microservices.
• Proven ability to manage and scale high-volume engineering solutions.
• Deep understanding of CI/CD principles and experience working with external and in-house APIs and SDKs.
• Experience leveraging AI Development Tools (e.g., GitHub Copilot, Cursor) as a "Peer Programmer" to boost productivity.
• Strong analytical skills and excellent problem-solving abilities.
• Experience in automation testing.
• Excellent communication skills and a collaborative, "can-do" mindset for working with cross-functional teams to ensure end-to-end quality.

Advantages:

• Familiarity with containerization technologies (Docker, Kubernetes).
• Experience with the AWS cloud platform.
• Working knowledge of NoSQL databases and messaging systems (e.g., MongoDB, Elastic, Kafka, Redis).
• Proven experience with the React.js framework.

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

•    Equity participation - everyone shares in our success
•    Hybrid work 
•    Opportunities for professional growth
•    Team fun & company outings
•    Statutory benefits and leave benefits
•    Health Insurance coverage 

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try- We try our best and we don’t give up
• Shine- We shine and make it our mission to always stand out

#LI-HYBRID

#LI-EV2

About the Role:

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

What You'll Do:

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles.
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments.
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization.
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability.
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users.
• Automate routine operational tasks to reduce manual toil and improve system reliability.
• Conduct incident response and post-mortem analysis to drive continuous improvement.
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind.
• Document infrastructure architecture, runbooks, and operational procedures.
• Evaluate and implement new tools and technologies to improve platform capabilities.

What You'll Bring:

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering.
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure).
• Proficiency with Kubernetes for container orchestration and management.
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar).
• Experience with CI/CD platforms, particularly Argo and/or CircleCI.
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS).
• Proficiency in at least one programming or scripting language (Python, Go, Bash, Typescript, etc.).
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch).
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging.
• Strong understanding of networking, security, and infrastructure best practices.

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments.
• Familiarity with service mesh technologies (Istio, Linkerd).
• Knowledge of security hardening and compliance in cloud environments.
• Experience with cost optimization in cloud infrastructure.
• Contributions to open-source infrastructure or DevOps projects.
• Certifications from major cloud providers.

Summary: As a Principal Software Engineer at Appian, you will be the primary technical strategist, responsible for shaping the architectural foundation of our platform. Your role involves anticipating future challenges and implementing innovative solutions today. You will drive complex cross-functional initiatives, ensuring Appian remains a leader in the low-code and automation industry.

Responsibilities:

• Define the long-term architectural vision and governance for the Appian platform.
• Identify systemic technical risks and lead task forces to resolve architectural bottlenecks.
• Develop internal tools and SDKs to simplify infrastructure and enhance developer productivity.
• Conduct deep-dive troubleshooting for complex production issues.
• Promote AI-native engineering practices and integrate AI features into the platform.
• Lead the development of core platform libraries and high-risk prototypes.
• Participate in the Architectural Guild and review high-impact design documents.
• Mentor lead and senior engineers, and represent Appian in the tech community.
• Ensure operational resilience with self-healing and highly available systems.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 15+ years of software engineering experience, with significant experience in architecting large-scale distributed systems.
• Strong understanding of data structures, algorithms, and design patterns.
• Proven transformational leadership in technological migrations or strategies.
• Expertise in Java and Cloud-Native ecosystems.
• Experience with AI/ML at scale and managing AWS multi-region deployments.
• Expert-level proficiency in Java or similar languages.
• Hands-on experience with Docker, Kubernetes, and CI/CD automation.
• Knowledge of high-performance SQL, NoSQL, and Vector Databases.
• Understanding of enterprise-grade security and compliance.

Soft Skills:

• Ability to influence without authority and gain buy-in for technical shifts.
• Business acumen to connect technical decisions to financial outcomes.
• Skilled in navigating complex technical debates and consensus building.
• Passion for building a thriving engineering organization.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re hiring a Senior Site Reliability Engineer to lead reliability strategy and drive AI-powered automation at scale. This role involves owning complex systems, shaping architecture, and influencing cross-functional teams.

You’ll:

• Define and evolve SLOs, SLIs, and resilience patterns
• Build AI-driven automation for detection, remediation, and forecasting
• Lead cloud infrastructure and Kubernetes platforms
• Drive incident response and operational excellence
• Mentor engineers and influence org-wide reliability practices

About You

• 8+ years of hands-on experience in Site Reliability Engineering, DevOps, or large-scale production operations.
• Advanced expertise in AWS, including architecture design across services such as EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch.
• Deep experience with Infrastructure-as-Code using Terraform, including complex modules, state management, and governance.
• Strong programming and automation skills using Python and Shell; experience building production-grade automation systems.
• Expert-level Linux systems knowledge, including performance tuning, security hardening, and deep troubleshooting.
• Proven experience operating distributed systems and data streaming platforms such as Kafka in high-throughput environments.
• Demonstrated ability to work independently on complex, ambiguous problems with broad organizational impact.
• Proven technical leadership experience driving large, cross-team reliability or infrastructure initiatives, including setting technical direction, influencing design decisions, and mentoring engineers to deliver measurable outcomes at scale.

AI & Automation Expertise

• Practical experience designing or implementing AI/ML-driven automation in operations, reliability, or platform engineering.
• Experience integrating AI capabilities into monitoring, alerting, incident response, or workflow automation systems.
• Strong understanding of how AI can be safely and effectively applied in production environments.

Nice to haves:

• Experience with advanced observability platforms (Prometheus, Grafana, ELK, or similar) enhanced with AI-driven insights.
• Familiarity with predictive analytics, anomaly detection, or AIOps platforms.
• Experience influencing architectural decisions at a platform or product level.
• Prior experience operating in a 24/7, global, high-availability SaaS environment.

The Team

Zuora's Cloud Engineering team ensures the reliability, scalability, and operational excellence of global SaaS platforms, operating 24x7 with a follow-the-sun model. The team collaborates closely with Engineering, Security,Product, and Support, leveraging technologies like AWS,Kubernetes, Kafka,Terraform, and Python, with a strong focus on AI-driven operations and automation.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

• Strong experience creating and deploying cloud infrastructure on Azure, AWS, and GCP
• Understanding of Python and Docker for developing web APIs
• Understanding of deploying solutions to Kubernetes.
• Familiarity with serverless technologies across functions, queues, file storage, API management, and key‑value stores
• Experience with integration patterns and working with various APIs
• Knowledge of DevOps principles and Git, preferably with experience in modern techniques such as monorepos
• Proficiency in Infrastructure‑as‑Code languages such as Terraform and CloudFormation
• Understanding of design patterns for building scalable and efficient systems
• A quality‑driven, test‑first mindset
• Excellent written and verbal communication skills
• Familiarity with Diagrams‑as‑Code for documenting infrastructure architecture is a plus
• Understanding of modern authentication protocols such as OAuth2 and OIDC
• Consideration of cross‑cutting concerns like observability and security in infrastructure design
• Contributions to open‑source projects are a plus

Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.

Responsibilities:

• Develop platform features to the highest engineering standards with an AI-first mindset.
• Spike robust solutions to clear architectural runway ahead of platform feature development.
• Take a high degree of personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
• Perform code reviews that provide feedback not only on code quality but also on design and implementation.
• Identify opportunities for code refactoring and performance optimizations regularly and champion these efforts within the team.
• Mentor junior software engineers by sharing best practices and providing guidance on becoming more proficient.
• Identify technical constraints to engineering effectiveness and lead initiatives to address them.
• Advise product management on technical opportunities and constraints.
• Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
• Effectively communicate technical designs verbally, visually, and/or in writing for small to large-sized technical audiences.
• Contribute to Appian's long-term documentation by publishing relevant, high-quality content to Engineering's technical documentation site.

Required Skills:

• 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
• Deep hands-on experience with AWS services including Compute (EC2, Auto Scaling, EKS, ECS, Lambda), Networking (VPC, ALB/NLB, Route 53, PrivateLink), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
• Experience with Java, Python, or GoLang programming languages.
• Strong proficiency in Infrastructure as Code - Terraform or any equivalent.
• Strong proficiency in Kubernetes.
• Experience with implementing and managing logging and monitoring solutions (e.g., CloudWatch, CloudTrail).
• Demonstrated ability to track, analyze, and optimize AWS cloud costs.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

#LI-EC1 

We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems.

As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.

Required Skills

• 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
• Solid hands-on experience with AWS, including:
• Compute: EC2, Auto Scaling, EKS/ECS, Lambda
• Networking: VPC, ALB/NLB, Route 53
• Storage: EBS, EFS, S3
• Security: IAM, KMS, Secrets Manager
• Strong programming skills in Java / Python / Go.
• Proficiency in Infrastructure as Code (Terraform or equivalent).
• Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
• Experience with CI/CD pipelines and deployment automation.
• Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
• Good understanding of distributed systems and microservices architecture.
• Exposure to cloud cost optimization practices is a plus.
• Strong debugging and problem-solving skills.

Responsibilities

• Design and develop platform features with a focus on scalability, reliability, and reusability.
• Contribute to the implementation of platform capabilities such as:
• self-service infrastructure
• deployment automation
• service configuration systems
• Collaborate with Lead Engineers and Architects to:
• translate high-level designs into working solutions
• provide feedback on feasibility and trade-offs
• Write clean, maintainable, and well-tested code following engineering best practices.
• Participate in code reviews and incorporate feedback to improve code quality.
• Troubleshoot production issues and contribute to root cause analysis and resolution.
• Contribute to improving system performance, reliability, and developer experience.
• Support and enhance observability, monitoring, and alerting systems.
• Assist in identifying and addressing technical debt.
• Contribute to automation initiatives to improve team productivity.

Summary: We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems. As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.

Responsibilities:

• Design and develop platform features with a focus on scalability, reliability, and reusability.
• Contribute to implementation of platform capabilities such as self-service infrastructure, deployment automation, and service configuration systems.
• Collaborate with Lead Engineers and Architects to translate high-level designs into working solutions and provide feedback on feasibility and trade-offs.
• Write clean, maintainable, and well-tested code following engineering best practices.
• Participate in code reviews and incorporate feedback to improve code quality.
• Troubleshoot production issues and contribute to root cause analysis and resolution.
• Contribute to improving system performance, reliability, and developer experience.
• Support and enhance observability, monitoring, and alerting systems.
• Assist in identifying and addressing technical debt.
• Contribute to automation initiatives to improve team productivity.

Required Skills:

• 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
• Solid hands-on experience with AWS, including Compute (EC2, Auto Scaling, EKS/ECS, Lambda), Networking (VPC, ALB/NLB, Route 53), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
• Strong programming skills in Java / Python / Go.
• Proficiency in Infrastructure as Code (Terraform or equivalent).
• Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
• Experience with CI/CD pipelines and deployment automation.
• Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
• Good understanding of distributed systems and microservices architecture.
• Exposure to cloud cost optimization practices is a plus.
• Strong debugging and problem-solving skills.

At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team. 

Key Responsibilities:  

The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.

This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.

We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.

Leadership & Team Management

• Passion for mentoring and developing engineering talent:
  • Lead and mentor a team of developers, architects, and analysts.
  • Set very high standards for the team and in hiring talent.
• Manage end-to-end project delivery.
• Establish development standards, governance, and best practices.
• Demonstrated ability to lead and drive cross-functional teams.
• Collaborate with stakeholders, product owners, and cross-functional teams.
• Drive organizational goals and engineering strategic initiatives.

Delivery & Project Management

• Drive Agile development processes and sprint planning.
• Ensure high-quality code through reviews and adherence to development standards.
• Manage timelines, risks, dependencies, and delivery milestones.
• Ensure projects meet performance, scalability, and security requirements.
• Coordinate with QA teams for testing strategies and release management.

  Required Qualifications

  Education:

  • A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
  • Knowledge of Appian is desirable.

  Experience:

  • 15+ years of experience in software engineering.
  • Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
  • AI/ML adoption.
  • Proven experience leading development teams.
  • Strong knowledge of enterprise application architecture.
  • Leading engineering teams and managers.

  Technical Skills:

  • Deep Understanding software engineering, Algorithms and Data Structures
  • Experience in AI Adoptability and usage and ML is highly desirable
  • Proficiency in any programming Language (Java, C++, Python, other programming languages)
  • Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
  • Familiarity with GPU computing and hybrid CPU/GPU architectures.
  • Strong grasp of software development best practices, CI/CD, and DevOps principles.

When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.

You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites.

This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect.

What you will be doing:

• Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap.
• Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account.
• Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions and architecture diagrams.
• Backlog Management: Manage the release and sprint backlog through planning, backlog grooming, execution, and review.
• Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
• Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
• Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.

About you:

• Experienced: You have 3+ years of relevant experience in product management or engineering, ideally within a Software-as-a-Service (SaaS) company.
• Technical at Heart: You have a strong technical background and an understanding of key concepts related to availability, scalability, resiliency, and security.
• Cloud-Native Enthusiast: You understand the value of cutting-edge infrastructure technologies like Kubernetes and are passionate about cloud-native architecture.
• Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
• Clear Communicator: You can draw clarity out of complex environments and communicate technical benefits to various audiences.

Nice to have:

• Cloud Infrastructure Expertise: Experience with AWS services (e.g., EC2, ElastiCache/Redis, S3, EBS, EFS, DynamoDB) to support mission-critical systems.
• Persistence Domain Knowledge: Experience or interest in the scalability and reliability of distributed persistence and messaging systems.
• DevOps Mindset: A believer in the principles of DevOps and Infrastructure as Code.
• Education: BA/BS in Computer Science, Engineering, or a related technical field.

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  
 

Summary:
The Principal Software Engineer will leverage their expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role is pivotal in defining infrastructure architecture, promoting automation-first practices, and mentoring engineers to deliver secure, scalable, and cost-effective cloud solutions. The successful candidate will collaborate with platform, security, SRE, and product teams to facilitate self-service, zero-touch infrastructure provisioning, enhancing developer velocity across the organization.

Responsibilities:

• Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
• Lead the development of reusable, versioned IaC modules and frameworks.
• Build and maintain infrastructure using tools such as Terraform, CloudFormation, CDK, and Ansible.
• Implement CI/CD pipelines for infrastructure provisioning and change management.
• Drive immutable infrastructure and automated environment lifecycle management.
• Define best practices for scalability, availability, security, and cost optimization.
• Review architecture designs and code to ensure high quality and maintainability.
• Enable self-service provisioning for internal teams.
• Design secure, compliant environments following least privilege and defense-in-depth principles.
• Mentor junior software engineers and share expert knowledge across the department.
• Identify opportunities for code refactoring and performance optimizations.
• Advise product management on technical opportunities and constraints.
• Collaborate with architects to promote consistency and advance Appian's technology state.
• Contribute to Appian's long-term documentation with high-quality content.

Required Skills:

• Deep expertise with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
• 15+ years of experience in designing and implementing cloud infrastructure architectures.
• Strong understanding of cost optimization and cloud economics.
• Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
• Experience with Kubernetes (EKS) and containerized workloads.
• Familiarity with GitOps workflows.
• Proven leadership skills and the ability to mentor and develop engineering talent.
• Excellent communication skills for articulating technical designs to varied audiences.

We are looking for a Principal Software Engineer with deep expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role will be responsible for defining infrastructure architecture, driving automation-first practices, and mentoring engineers while delivering secure, scalable, and cost-effective cloud solutions.

You will work closely with platform, security, SRE, and product teams to enable self-service, zero-touch infrastructure provisioning and improve developer velocity across the organization.

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. 

This role combines experienced product management leadership with the pivotal responsibilities of a Group Product Lead, offering an opportunity to shape the product strategy and the missions of several teams. You will oversee the product management execution working closely with the product managers for several cross-functional software engineering teams around the world. This position reports to the Head of Product for the Platform Engineering Strategic Business Unit, which is responsible for Appian Cloud offering.

An excellent candidate will come with a wide range of experience in a product leadership role in the cloud infrastructure domain at a software-as-a-service firm. The product portfolio owned by this position will cover a wide range of cloud native infrastructure and services – from the highly available, resilient, scalable, and efficient infrastructure components on which all Appian Cloud services operate to the the scalable, enterprise-grade managed services that power the backend data persistence and event streams for customer sites in Appian Cloud. You will provide product management leadership for initiatives that deliver efficient and scalable infrastructure, core compute capacity, and managed data planes as multi-tenant services to accelerate the innovations of Engineering teams throughout the department. Your portfolio will include aspects that intersect with AWS account and VPC topology, Kubernetes clusters, network mesh, and edge web layer, as well as efforts to transform existing systems and software components into cloud-native, Kubernetes-based and multi-tenant managed services while achieving incremental value for our customers from intermediate milestones.  

You'll form strong relationships with counterparts within the Engineering department as well as stakeholders in other departments. You will oversee the creation of an impactful vision and ensure alignment between the product managers in your group and the roadmaps of the feature teams that rely on the services and frameworks provided by your organization. You will be accountable for the business impact of the features your group delivers. This includes owning the product strategy and feature backlog and ensuring effectiveness and adherence to standard product management processes. 

This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. This role will be 5 days office based from 11th Floor, Tower B, Brigade World Trade Center, Chennai.

What you'll do:

• Oversee the initiation, planning, execution, and rollout for strategic initiatives.
• Lead the creation and ongoing maintenance of a multi-team, short-term and long-term feature backlogs strongly aligned to product and corporate vision.  
• Initiate and facilitate conversations across business units and departments to reach alignment on strategy, roadmap, key investments and messaging.  
• Build relationships with key business stakeholders, keeping them apprised of important features, critical scope changes, planned investments.
• Help identify and cultivate the next generation of product management leaders.
• Provide constructive feedback on feature specifications to ensure new feature delivery provides optimal impact.
• Coach product managers on balancing functional and non-functional enhancements and 
  system improvements.
• Continuously enhance and improve the product management processes and techniques at Appian.

About you:

• Strong technical background, likely as a former software architect or developer who later became a product manager.
• Proven people management skills in guiding product managers to success.
• Passion for the backend and infrastructure technologies that power cloud-based enterprise software systems, including proprietary, open-source, and industry-standard 
  components, especially those in the Cloud Native Computing Foundation landscape.
• Experience with cloud native technologies and Kubernetes. An especially strong candidate will have previous exposure to the infrastructure behind Software-as-a-Service 
  cloud product offerings.
• Understanding of networking and cross-VPC connectivity and the security and compliance requirements that apply to such systems with respect to enterprise 
  customers. Previous experience with zero trust connectivity implementations would be a strong asset.
• Understanding of data persistence, object storage services, event streaming platforms, multi-tenant shared services, and the security and compliance requirements that apply 
  to such systems with respect to enterprise customers.
• Experience delivering cloud infrastructure features built using AWS services such as EKS, ECR, transit gateways, WAFs, and Global Accelerator (or similar offering from 
  other cloud providers).
• Strong interest in the scalability, performance, security, observability, and reliability of distributed systems.
• Excellent communication skills, comfortable talking high-level strategy with CxOs in the morning and feature details with developers in the afternoon.

Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.

Responsibilities:

• Develop platform features to the highest engineering standards with an AI-first mindset.
• Spike robust solutions to clear architectural runway ahead of platform feature development.
• Take personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
• Perform code reviews focusing on code quality, design, and implementation.
• Regularly identify opportunities for code refactoring and performance optimizations, and champion these efforts within the team.
• Mentor junior software engineers by sharing best practices and providing guidance on proficiency.
• Identify technical constraints to engineering effectiveness and lead initiatives to address them.
• Advise product management on technical opportunities and constraints.
• Identify, understand, and implement technology trends and innovations relevant to the Appian Platform.
• Effectively communicate technical designs verbally, visually, and in writing for technical audiences of all sizes.
• Contribute to Appian's long-term documentation by publishing relevant, high-quality content to the Engineering's technical documentation site.

Required Skills:

• 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
• Deep hands-on experience with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
• Experience with programming languages such as Java, Python, or GoLang.
• Strong proficiency in Infrastructure as Code using Terraform or any equivalent.
• Strong proficiency in Kubernetes.
• Experience with implementing and managing logging and monitoring solutions such as CloudWatch and CloudTrail.
• Demonstrated ability to track, analyze, and optimize AWS cloud costs.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

The Team  
 

CRM & SDK team is focusing on integrating Five9 dialer into multiple CRM systems and works with variety of backend and frontend technologies  
 
 
The Role Purpose 

• Be part of an agile team to develop a scalable, highly available global voice platform 

• Collaborate with Product Managers, Architects, Engineering leaders and Test Engineers Understand performance and scalability principles and apply them when developing software 

• Troubleshoot and support current platform in production (we embrace DevOps) Designs, develops, troubleshoots, debugs, and implements software code using JavaScript, Java, Spring, and related technologies 

• Write unit and functional tests, be able to document and communicate clearly 
   

Skills, Competencies and Qualifications Required 

• 5+ years of industry experience in backend development (Java) 

• 5+ years of industry experience in frontend development (JavaScript, TypeScript, React) 

• Deep knowledge and experience with frameworks such as Spring 

• Hands on Experience in designing and implementing scalable, high performing Microservices providing REST APIs 

• Strong expertise in web development technologies, including HTML, CSS, and modern front-end frameworks. 

• Experience working with cloud platforms such as GCP or AWS. 

• Expertise server-side technologies and databases (SQL or NoSQL). 

• Experience working on complex problems spanning multiple products and systems 

• Experience working within an Agile/Scrum team Positive, self-motivated and enthusiastic attitude with a strong sense of ownership 

• Strong communication skills, both verbal and written 
   

Desirable 

• Hands-on experience with Kubernetes for container orchestration. 

• Knowledge of real-time communications (SIP, RTP, etc.) is a plus. 

• Experience with Backbone, Handlebars. 

• Experience with automated testing frameworks (Nightwatch) 

Other Requirements 

This position requires the ability to be On Call. 

Key Relationships 

• There are no direct reports to this role. Key stakeholders include: 

• Service owners and their teams 

• Technical leadership and senior management, including VPs 

• Engineering teams 

• Network and Telecom teams 

• Customer service teams 

• Compliance and infosec teams 

• This is not a customer-facing role. 

Job Description

We are looking for a Senior QA Engineer / SDET to drive quality across our AI-native backend services and platform systems. You will own test automation strategy, release quality gates, and quality engineering practices — working closely with backend engineers (Java + Python), product managers, and platform architects. This role focuses heavily on validating hexagonal architecture adapters, Kafka event pipelines, multi-database correctness, and AI scoring model outputs.

Key Responsibilities

• Design, build, and scale automated test frameworks for Java microservices built on hexagonal architecture — with distinct test strategies for the domain core, adapter layers (MongoDB, PostgreSQL, Cosmos DB, Kafka, Elasticsearch, Redis/Aerospike), and external integrations.

• Develop and maintain comprehensive test suites: functional, integration (Testcontainers), regression, contract, and end-to-end across all adapter implementations.

• Validate Kafka event pipelines: consumer behavior, event ordering, idempotency, poison pill handling, and dead-letter queue processing. 

• Validate MongoDB document integrity, PostgreSQL relational consistency, Cosmos DB partition correctness, and Elasticsearch index accuracy across service boundaries.

• Design and execute golden dataset test scenarios — seeding realistic dealer and customer data to validate scoring accuracy, suppression correctness, and attribution logic.

• Validate Python-based AI/ML service outputs: scoring model results, recommendation correctness, and LLM response safety gates. 

• Collaborate closely with backend engineers and architects to embed quality early in hexagonal domain design and adapter implementation.

• Drive testability improvements by influencing API design, logging, observability, and error handling.

• Own release quality and go/no-go decisions by defining and tracking quality gates in CI/CD pipelines.

• Define and monitor quality metrics: test coverage, defect leakage, flakiness, MTTR, and automation ROI. 

• Lead root cause analysis for production issues and drive preventive measures.

• Mentor junior QA/SDET engineers and set best practices across teams.

Skills & Experience

• 6+ years of hands-on experience in QA Engineering, Test Automation, or SDET roles.

• Strong test automation expertise using modern Java-based frameworks; working knowledge of Python test frameworks (pytest) is a strong plus.

• Deep experience testing distributed microservices, REST APIs, and Kafka-based architectures.

• Experience with Testcontainers for integration testing across MongoDB, PostgreSQL, Kafka, and Elasticsearch locally.

• Strong understanding of Kafka testing: consumer behavior, event ordering guarantees, and idempotency validation.

• Experience with MongoDB and PostgreSQL testing patterns: data integrity, schema migration validation, multi-tenant isolation verification.

• Familiarity with Elasticsearch test strategies: index correctness, relevance, and query result validation.

• Experience with CI/CD pipeline integration (GitHub Actions, Jenkins, or equivalent).

• Familiarity with containerized environments (Docker, Kubernetes).

• Excellent problem-solving, communication, and collaboration skills.

Preferred Skills

• Experience validating AI/ML model outputs and scoring pipeline correctness.

• Exposure to contract testing (Pact or similar) and service virtualization for hexagonal adapter boundaries.

• Experience with performance, load, and chaos testing (JMeter, Gatling, k6) against Elasticsearch and Kafka.

• Background in DevOps or Site Reliability Engineering practices.

Perks & Benefits

• Competitive compensation and generous stock options. 

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies. 

Job Title: Python  Developer

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

• About the Role

  In this role, you will have the opportunity to work on complex and challenging projects that have a direct impact on our business. You will collaborate with stakeholders across the organisation to identify business needs and develop technical solutions that drive results. Your expertise in fullstack development, data science, and financial markets will enable you to make a significant contribution to our team and help drive business success.

  Key Responsibilities

  • Develop and implement fullstack applications that automate and streamline processes, improving efficiency and reducing risk.
  • Develop and Manage backend systems primarily using Python, with additional capabilities in Java and other languages.
  • Develop and manage frontend applications primarily using React and Next.js, with additional capabilities in JavaScript and other frameworks.
  • Design and implement core backend services and systems to serve other applications using high performance programming languages such as java.
  • Demonstrate a strong ability to understand and apply software architecture patterns, including microservices and event-driven architecture, to design robust and scalable solutions.
  • Work closely with cross-functional teams to design and implement solutions that meet business requirements and goals.
  • Communicate complex technical concepts to non-technical stakeholders, including business leaders and external partners.
  • Rapid response to issues as they arise, with the ability to drive quickly to the heart of an issue and propose appropriate solutions.
  • Manage work and processes across multiple sites.
  • Maintain discipline in coding practice while ensuring timely delivery of end solutions.

  Technical Expertise

  • Proficiency in Python is required, with familiarity in other programming languages such as Java, C++, Go, Rust, and others being advantageous.
  • Strong understanding of software architecture patterns, including microservices and event-driven architecture.
  • Familiarity with containerisation using Docker, and experience with container orchestration tools such as Kubernetes.
  • Strong understanding of software development lifecycle methodologies and experience with DevOps and CI/CD pipelines.
  • Experience with frontend technologies, including React and Next.js, and JavaScript.
  • Familiarity with data science and analytics techniques, including machine learning and statistical modelling.
  • Experience with database management systems, including relational and NoSQL databases.
  • Experience with Dash or other UI frameworks is a nice to have.

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

Description:   

project44 is looking for a Senior Software Engineer - Backend to join our engineering team. You will work in a fast-paced Agile environment designing, building, and implementing best-in-class integrations to accelerate how project44 connects to the world’s logistics networks.  

 Key accountabilities: What you'll work on  

• Build state-of-the-art integrations to expand our ever-growing network of connected carriers and customers.  
• Manage integrations through their life cycle.  
• Operate, maintain, and improve the supply chain visibility platform owned by the team.  
• Building systems in a multi-cloud environment. We use AWS and GCP but value experience in other cloud environments such as Azure.  
• Work with and align with cross functional teams to solve challenging problems.  
• Share ownership of all facets of software delivery, including development, operations, and test  
• You will assume on-call responsibilities for systems (together with the team) that are built and owned by your team.   
• You will invest in tools, monitoring, and automation to improve on-call experience for everyone on your team.  

 Qualifications:  

• 5+ years professional experience building large scale and real time or near real time cloud systems. 
• Strong programming and debugging skills, with proficiency in C++ or Java. 

Experience in:  

• Building systems in a multi-cloud environment. We use AWS & GCP but value experience in other cloud environments such as Azure.  

• Creating and working with scalable Java-based micro-services.  
• Working with databases (preferably Postgres or other SQL based DB)  
• Event stores and stream-processing in Kafka or Kinesis.  
• Working in an agile software development environment.  

Desirable and helpful (but not necessary) are experience in  

• Experience with investigating large and complex codebases 
• Hands-on experience with Java 
• Creating API's/web services: REST, OpenAPI/Swagger is a plus.  
• Container-orchestration: Docker & Kubernetes  
• Enjoy database related work: DynamoDB, MongoDB, Postgres.  
• Analytical approach to problem solving.  
• Personal drive and maintaining a high pace - while taking responsibility for things working.  
• Willingness to vocalize your ideas and pick yourself up if you get knocked down.

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office Three days weekly. 

Diversity & Inclusion 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams, and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email   recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

Core skills: Technical Support,  troubleshooting, video technology, problem solving, Streaming Media, Video Streaming Workflows, Cloud, SaaS

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands, including Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times, to name just a few. 

At Bitmovin, we know that to be the best, we have to have the best people. So we are an inclusive, flexible employer of some of the most impressive and diverse talent across the globe, with a culture that enables you to see success by being your best self.

Our Software Support team is looking for a Software Engineer in Support to be the technical voice of our products in post-sales technical support activities. We seek to maximise the value our customers gain from our products in media compression, playback, and analytics.

Your Impact

You will make an impact that matters by:

• Becoming intimately familiar with customers’ integration and use of Bitmovin products in their video workflows to assist in problem identification and resolution
• Having experience in software development of Web-Applications with JavaScript OR Java, foundational knowledge of Swift, Kotlin, Python
• Triaging and troubleshooting reported support cases to determine root causes and find potential solutions or workarounds
• Being the voice of Bitmovin to customers, including industry leading Video Streaming content providers, and advocating for those customers’ needs within Bitmovin
• Establishing a trusted advisor relationship with customers, offering custom solutions to address reported problems, providing recommendations and training while taking named technical ownership of key growth and strategic accounts within the region, in partnership with Customer Success Managers

It would be great if you have experience in

• Support or other service-oriented customer-facing roles
• Excellent written and verbal communication, love for communicating with people
• Software development and troubleshooting complex technical issues, as well as researching and offering solutions, including potential workarounds
• Using Support/CRM tools such as Zendesk, Jira Service Desk or similar
• Video compression and/or playback technologies
• Fluent in English (Written and spoken)

It would be even better if you had

• Experience with mobile development
• Experience with Video encoding
• Experience with Git and CI/CD processes
• Knowledge of DevOps methodologies and appreciation for the value that technologies like Serverless and Kubernetes bring to the software deployment and development process
• Experience in Linux systems administration 
• A desire for a career path as a Solutions Engineer or Solutions Architect, as opposed to contributing to core product development

Why do this at Bitmovin

There is a lot on offer here:

• View the benefits on our Careers Page
• Get to know our outstanding culture showcased on LinkedIn
• Check the employee reviews on Glassdoor

Apply for the role, and let’s get talking!

 For all of our roles, we are willing to offer flexible working arrangements to support everyone’s unique circumstances.

Job Description

We are looking for a Senior QA Engineer / SDET to drive quality across our AI-native backend services and platform systems. You will own test automation strategy, release quality gates, and quality engineering practices — working closely with backend engineers (Java + Python), product managers, and platform architects. This role focuses heavily on validating hexagonal architecture adapters, Kafka event pipelines, multi-database correctness, and AI scoring model outputs.

Key Responsibilities

• Design, build, and scale automated test frameworks for Java microservices built on hexagonal architecture — with distinct test strategies for the domain core, adapter layers (MongoDB, PostgreSQL, Cosmos DB, Kafka, Elasticsearch, Redis/Aerospike), and external integrations.

• Develop and maintain comprehensive test suites: functional, integration (Testcontainers), regression, contract, and end-to-end across all adapter implementations.

• Validate Kafka event pipelines: consumer behavior, event ordering, idempotency, poison pill handling, and dead-letter queue processing. 

• Validate MongoDB document integrity, PostgreSQL relational consistency, Cosmos DB partition correctness, and Elasticsearch index accuracy across service boundaries.

• Design and execute golden dataset test scenarios — seeding realistic dealer and customer data to validate scoring accuracy, suppression correctness, and attribution logic.

• Validate Python-based AI/ML service outputs: scoring model results, recommendation correctness, and LLM response safety gates. 

• Collaborate closely with backend engineers and architects to embed quality early in hexagonal domain design and adapter implementation.

• Drive testability improvements by influencing API design, logging, observability, and error handling.

• Own release quality and go/no-go decisions by defining and tracking quality gates in CI/CD pipelines.

• Define and monitor quality metrics: test coverage, defect leakage, flakiness, MTTR, and automation ROI. 

• Lead root cause analysis for production issues and drive preventive measures.

• Mentor junior QA/SDET engineers and set best practices across teams.

Skills & Experience

• 6+ years of hands-on experience in QA Engineering, Test Automation, or SDET roles.

• Strong test automation expertise using modern Java-based frameworks; working knowledge of Python test frameworks (pytest) is a strong plus.

• Deep experience testing distributed microservices, REST APIs, and Kafka-based architectures.

• Experience with Testcontainers for integration testing across MongoDB, PostgreSQL, Kafka, and Elasticsearch locally.

• Strong understanding of Kafka testing: consumer behavior, event ordering guarantees, and idempotency validation.

• Experience with MongoDB and PostgreSQL testing patterns: data integrity, schema migration validation, multi-tenant isolation verification.

• Familiarity with Elasticsearch test strategies: index correctness, relevance, and query result validation.

• Experience with CI/CD pipeline integration (GitHub Actions, Jenkins, or equivalent).

• Familiarity with containerized environments (Docker, Kubernetes).

• Excellent problem-solving, communication, and collaboration skills.

Preferred Skills

• Experience validating AI/ML model outputs and scoring pipeline correctness.

• Exposure to contract testing (Pact or similar) and service virtualization for hexagonal adapter boundaries.

• Experience with performance, load, and chaos testing (JMeter, Gatling, k6) against Elasticsearch and Kafka.

• Background in DevOps or Site Reliability Engineering practices.

Perks & Benefits

• Competitive compensation and generous stock options. 

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies. 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:

Job Title: Sr. Java Backend developer (7.1-9 years) Chennai 
Responsibilities Direct Responsibilities • Ensure together with the other squad members the implementation of changes requests, maintenance and future improvements. • You help to define the development plan and acceptance criteria out of those requirements. • You design, build, test and maintain the new & existing features with high performance, reusable, and reliable code. • You focus on the best possible performance, quality, and uptime of the application by: • Identifying & solving bottlenecks or bugs. • Ensuring High Code quality, readability, and structure. • Making smart automatization (if relevant). • Creating/Updating the technical documentation to ensure service continuity. • You embed the agile & the best development practices in your daily job Contributing Responsibilities As developer in a squad: • You leverage your expertise to refine features in workable activities. • You share your expertise & improvement ideas to enrich the squad’s backlog. • You align and follow the priorities defined by the squad Technical & Behavioral Competencies • Java 8, 17 • Spring, SpringBoot • RestAPI, XML and JSON • Maven, Gitlab, Jenkins, Kubernetes • Junit • Wiremock, Spring test, Mockito • Good understanding of application lifecycle and importance of testing Specific Qualifications: • You have a bachelor or master degree in IT at least 8 years of experience • Fluent English is mandatory (oral and written) Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Java and object-oriented programming with at least 8 years of experience • Api Development, RESTful APIs; • Swagger • JPA • Junit, Cucumber • Oracle, PLSQL • SiteFactory, Spring, Spring MVC (Modal View Controller), Springboot • Maven, Docker • Secure coding • Technical tools mastery • Gilab, Jenkins, SonarQube, Fortify & NexusIQ • IntellIij • Agile and Scrum experience

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:

Job Title: Java Full Stack developer (5.1-7 years) 

Position Purpose: The main responsibility of Stability & Resilience division is to support the IT strategy & Production and gathers activities contributing directly to the stability and integrity of the Production and to the Information System’s resilience.

Within the division, the domain OPEN DATA oversees Global Production Information System and Group IT Referentials. This domain includes the following teams: • IT Assets MDM & IS Architecture • IT Data Quality & Group IT Discovery services • IT Datahub & OpenData services • Group IT Referentials (RefWeb, SURF, etc) • IT Meta Data Management & IT Dictionnary • Data Platform indus & SRE • P360 / CMIS / IT documents management

Leveraging teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.

The Fullstack Application Automation Engineer will be integrated closely in the OpenData domain’s Group Referentials developpement Team which is in charge of: • Design & develop application and features based on users representatives needs • Design & develop api features based on users representatives needs • Maintain / monitor / support applications

Responsibilities Direct Responsibilities • Design of evolutions requested by the business • Technical and functional documentation • Backend and Frontend development • Implementation of TNR (Test and Validation) • Client support during testing • Management of deliveries to production o Preparation of delivery notes o Preparation of application versions to be delivered o Passing developments through the CI/CD chain (Gitlab, Jenkins, Gitlab CI) • Management of production anomalies • Development and implementation of APIs accessible within the group, integrated with mediation in APIM APIGEE o API development and Swagger setup o Testing with different teams on different environments • For a predefined applications scope contribute ITSM process based on ITL framwork : o Incidents o Requests o Changes • Ensure that SLA targets are met for above activities • Handover to Paris teams if knowledge and skills are not available in ISPL

Contributing Responsibilities • Contribute to the knowledge transfer with Paris teams • Contribute to the definition of procedures and processes necessary for the team • Help build team spirit and integrate into  culture • Contribute to the regular activity reporting and KPI calculation • Contribute to continuous improvement actions • Work with cross-functional teams to ensure IT services align with business needs and service level agreements (SLAs).

Technical & Behavioral Competencies • Expertise in full stack development • Spring Boot • Spring Batch • Springfox • SpringDoc • PrimeNg • Angular 7 and higher • Java 8 and higher • Selenium • IntelliJ • Experience with DevOps tools including GitlabCI or Jenkins • Experience with database technology is required: Oracle, Postgre. Capability to execute basic scripts and queries • Experience with containerization technologies (Kubernetes or OpenShift). • Experience on monitoring tools (e.g., Dynatrace, Prometheus, Grafana) • Experience with scripting (e.g., Python or Bash or other). • Experience with any cloud platforms (preferably IBM Cloud). • Understanding of ITIL or similar ITSM frameworks & tools • Experience with Service Now ticketing system • Experience in Agile framework and tools (e.g., Jira, Confluence, etc)

Specific Qualifications: Bachelor degree of equivalent. At least 5 years of experience in Full stack. Skills Referential (Required knowledge, skills and abilities) Technical Skills: o Spring Boot o Java 8 and higher o Angular 7 and higher o Spring Batch o GitlabCI or Jenkins o Oracle, Postgre o Containerization technologies (Kubernetes or OpenShift) Behavioral Skills: o Ability to collaborate / Teamwork o Creativity & Innovation / Problem solving o Decision Making o Communication skills - oral & written

Education Level: Bachelor degree or equivalent Location: Chennai

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams. 

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams. 

Who we seek:

We’re looking for a Senior Data Platform Engineer to join our Data Platform team. The ideal candidate will have extensive experience with data engineering, specifically with Kafka and Elasticsearch, to design and maintain our data platforms. You will work closely with cross-functional teams to ensure the scalability and reliability of our data solutions.

Job Summary:
As a Senior Data Platform Engineer, you'll be responsible for design, development, maintenance, troubleshooting, and implementation of our big data architecture. Your expertise in Elastic, Kafka, and node.js will be critical in ensuring the scalability and performance of our data systems.

What you’ll do:

• Implement data processing pipelines using Kafka for real-time data streaming.
• Optimize and manage search capabilities using Elastic technologies.
• Collaborate with product managers, data analysts, and other stakeholders to gather requirements and translate them into technical specifications.
• Oversee code reviews, ensure best practices in coding and data handling, and maintain high-quality standards in software development.
• Stay up-to-date with emerging trends and technologies in big data and recommend improvements to our architecture and processes.
• Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure system reliability.

What you’ll bring:

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• 8+ years of experience in the software engineering field. 
• 5+ years of experience in big data technologies, with a focus on MongoDB, Elastic Stack and Kafka.
• Proficiency in Node.js  with NestJS framework and TypeScript.
• Strong understanding of data modelling, ETL processes, and data warehousing.
• Excellent problem-solving abilities and strong analytical skills.
• A solid understanding of CI/CD principles.
• Experience working with both external and in-house APIs and SDKs 

Advantages:

• Experience with Java
• Experience with Docker, Kubernetes
• Experience with cloud platforms (e.g., AWS or Azure) 

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

•    Equity participation - everyone shares in our success
•    Hybrid work 
•    Team fun & company outings
•    Statutory benefits and leave benefits
•    Health Insurance coverage 

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try- We try our best and we don’t give up
• Shine- We shine and make it our mission to always stand out

#LI-HYBRID

#LI-EV2