Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

About the Role:

We are seeking a Platform Engineer with an active Top Secret/SCI clearance to play a pivotal role in automating and orchestrating our critical infrastructure. This position is ideal for a technical expert passionate about deploying, managing, and optimizing system infrastructures using the latest technologies in system automation, container orchestration, and open-source applications. You'll be based in San Diego, Ca or Oahu, Hi and work on projects vital to national security and technological advancement.

Key Responsibilities:

• Implement and manage system automation using Ansible and Puppet, ensuring efficient configuration across RHEL and Windows platforms
• Deploy and maintain Kubernetes clusters with RKE2 and Rancher, focusing on scalability, reliability, and security
• Manage a wide array of open-source applications (NiFi, Kafka, Zookeeper, MinIO, Keycloak, Longhorn, Grafana, Prometheus, Loki, Promtail, GitLab), enhancing our capabilities in data processing, storage, and monitoring
• Ensure the highest level of system performance and security across all platforms and technologies
• Collaborate with teams to understand project requirements, providing technical solutions that align with strategic goals
• Maintain comprehensive documentation on system configurations, deployments, and operational practices

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline
• 7+ years of hands-on experience managing enterprise Linux and Windows systems, including:
  • Configuration management with Ansible and Puppet
  • Kubernetes operations (RKE2 and Rancher preferred)
• Strong troubleshooting and problem-solving skills in complex, distributed environments
• Ability to communicate effectively across technical and non-technical stakeholders and work collaboratively within cross-functional teams

Preferred Skills:

• Master’s degree in Computer Science, IT, Engineering, or a related field
• Experience operating and supporting the following technologies in production environments:
  • NiFi, Kafka, Zookeeper, MinIO, Keycloak, Longhorn
  • Grafana, Prometheus, Loki, Promtail
  • GitLab and CI/CD pipelines
• Deep understanding of containerization and cloud-native architectures
• Demonstrated experience with system performance tuning, capacity planning, and reliability engineering

Clearance Requirements:

• Active Top Secret with ability to obtain and maintain SCI

Work Type:

• Onsite at Oahu, Hawaii
• May require up to 10% travel

Salary Range: $100,000 - $170,000

• The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities

What we will offer you: 

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) with company match
• Take as you need PTO + 14 paid holidays
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. 

Your Rights: California residents have the right to request information about personal data collected and to request deletion, subject to certain exceptions. Note that employment-related information is subject to specific exemptions under CCPA. Contact Us: For questions about this notice or to exercise your privacy rights, contact: operations@teamraft.com or (703)570-4820.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Machine Learning Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to both the customer-driven projects and the enduring products of the company. You will represent Striveworks as a technology builder on projects and solutions that leverage Chariot, our proprietary AI operations (AIOps) platform, and you will inform and contribute to future capabilities of that platform. You will inform, envision, and help extend Striveworks’ core software products. You will work alongside data scientists, software engineers, and DevOps engineers to transform machine learning models into operational capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome driven and are passionate about applying both software engineering and data science to solve real-world problems. You know that building customer-centric solutions, communicating clearly, and capturing repeatable value into productized capabilities are all important. 

Your day-to-day will include:

• Developing machine learning pipelines and custom analytics that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data engineering and analytic pipelines
• Envisioning, specifying, and, at times, designing and implementing core product functionality
• Conducting mission-critical fieldwork in support of customers and other stakeholders

This position offers a hybrid/on-site work environment at customer sites at Schofield Barracks in Oߵahu, Hawaiߵi. You will be expected to travel up to 30% of the time, including some international travel.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• BS degree in computer science, machine learning, or a related discipline and 2+ years of relevant experience 
• Experience contributing to data-centric systems (e.g., data engineering, data cleaning, ETL pipelines, machine learning, and other production analytics)
• Proficiency in software engineering fundamentals to include algorithms, data structures, design patterns, and at least one systems programming language (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency in Python and exposure to libraries like TensorFlow, PyTorch, and/or scikit-learn
• Exposure to modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Advanced degree (e.g., MS, MEng, PhD) in computer science, machine learning, data science, or a related discipline
• Excellence in Python and deep knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Knowledge of relevant architectures and design patterns for client-server systems (e.g., asynchronous programming, REST, GraphQL, React, Vue, Angular)
• Experience implementing and deploying software into containerized or cloud environments (e.g., Docker, Kubernetes [K8s], cloud architectures)
• Experience with machine learning applied to imagery and/or video data
• Experience building agentic systems, agentic workflows, or AI agents
• Experience defining, scoping, planning, and delivering complex technical solutions
• Experience delivering technology solutions in secure government environments

The anticipated base pay range for this position is $175,000–$205,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Senior DevOps Engineer at Striveworks, you will be challenged—and trusted—on day one to take ownership of specific product deployments by maintaining, optimizing, and enhancing our on-premises and cloud computing environments. You will play a crucial role in the successful deployment of our software solutions to clients. You will be responsible for executing technical aspects of implementation projects and for ensuring the seamless integration, customization, and configuration of our software. You will be responsible for maintaining Striveworks’ software deployments using Infrastructure-as-Code (IaC) methodologies. Your expertise will play a critical role for the company as we deploy new instances of Striveworks’ AI operations (AIOps) capabilities to customer infrastructure.

You are right for this opportunity if you value and possess technical expertise and you enjoy pushing the boundaries of your capabilities. 

Your day-to-day will include:

• Automating IaC to manage virtual machines and deploy containers, services, and other infrastructure; applying your expertise to deploy custom Kubernetes clusters in AWS, Azure, GCP, on-premises, or hybrid cloud environments
• Working with platform developers, other DevOps teammates, and customer-facing teams to define requirements and build solutions for customer use cases of the platform
• Software deployments to commercial and, later, unclassified, CUI, and classified Department of Defense (DOD) networks
• Incident response and initial triage of critical system faults

The Senior DevOps Engineer works on the DevOps team. You will be responsible for monitoring, automating, and improving software reliability, performance, and availability for various projects. You will also act as a liaison between platform developers and customer-facing teams, taking on operational tasks to ensure the efficient functioning of Striveworks’ solutions. You will work alongside a team of software engineers and data scientists to help them deploy and operate their work as functional products, learning from them so that building effective AI solutions becomes second nature. You might provide guidance and leadership to junior DevOps team members.

You will directly contribute to the success of mission-critical systems within national security and commercial clients. You will be expected to wear multiple hats and to step into vacuums where improvements are needed, and you will be given the breadth to explore new technologies and solutions. 

This position offers a hybrid/on-site work environment at customer sites at Schofield Barracks  in Oߵahu, Hawaiߵi. You will be expected to travel up to 30% of the time, including some international travel.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• 6+ years of direct, hands-on experience in:
• Python and/or Golang programming or other general-purpose programming languages
• Microservice deployment in Kubernetes
• Diagnosing and resolving issues within containerized environments
• Helm Chart and Kustomizations development/deployment
• Automation and IaC (e.g., Terraform, Ansible)
• Cloud infrastructure (e.g., AWS, Azure, GCP, or OpenStack)
• Managing and troubleshooting Linux systems (e.g., RHEL, Ubuntu, CentOS)
• The ability to work cross functionally to define requirements and build solutions for customer use cases of the platform
• The ability to respond professionally and competently to incident reports and triage critical system faults in environments where customers are present
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We are very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Experience with DOD networking, tools, infrastructure, security requirements, and policies 
• Proficiency with US federal information system security policies, including Security Technical Implementation Guides (STIGs), NIST SP 800-171, NIST SP 800-53, CMMC, and ICD 503
• Experience with software deployments to on-premises and cloud-based unclassified, CUI, and classified networks within the DOD
• Experience with DevSecOps/DevOps and CI/CD for the administration and deployment of GPU-enabled servers
• Experience deploying or maintaining Cloud Native Computing Foundation (CNCF) projects
• Experience with network-attached storage (NAS) and storage area network (SAN) technologies
• Experience with Kubernetes and cloud-native applications and services in denied, disrupted, intermittent, and limited (DDIL) impact environments 

The anticipated base pay range for this position is $200,000 to $250,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses. 

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

About the role

Our Mission teams operate like small startups within the Vannevar Labs umbrella. As a Forward Deployed Engineer (FDE), you will serve as the technical owner for a mission and its associated customer engagements. You will work directly with operators, analysts, and technical stakeholders supporting national security missions, owning the architecture, development, deployment, and fielding of software solutions tailored to real-world operational needs.

In this role, you will act as a senior technical counterpart to customer stakeholders — translating mission requirements into scalable software, navigating government technical environments, and ensuring capabilities are delivered reliably into production. You will collaborate closely with product, design, platform engineering, and mission teammates to deliver high-impact outcomes, while remaining a hands-on individual contributor.

What you'll do

• Architect, build, and own software solutions deployed directly to customer environments in support of mission-critical use cases
• Serve as the primary technical point of contact for customer stakeholders, engaging with senior technical leaders to understand mission needs and represent Vannevar’s technical approach
• Own end-to-end technical delivery for your mission workstreams, from requirements gathering and system design through implementation, deployment, and sustainment
• Contribute hands-on code to improve product capabilities, performance, and scalability across customer use cases
• Build software that enables users to unlock value from large-scale data holdings, including text, multimedia, and geospatial datasets spanning over 46 languages
• Collaborate with cross-functional partners — including engineers, product designers, and mission domain experts — to plan and deliver complex software features
• Support government-facing technical artifacts as needed, including input to RFIs, RFPs, Statements of Work, and white papers
• Navigate and integrate with government IT ecosystems, ensuring solutions meet security, compliance, and operational constraints
• This is a fully remote role, but traveling is required - travel up to 20–30% to engage directly with mission owners and deliver capabilities in the field

What you should have

• 5+ years as a Full Stack Developer including familiarity with relational databases (like Postgres), caching technologies (like Redis), object storage systems (like S3), and modern front-end frameworks (like React)
• Experience developing and deploying software compliant with DoD Risk Management Framework (RMF)
• Experience interfacing with government owned IT systems (for example, data platforms, IdAM providers, SIEM, CDSs, etc)
• Experience working with government IT and program offices to scope technical requirements, architecture, and integrations
• Experience working with end users to scope mission requirements, conduct user testing, and gain product feedback
• Excellent communication and teamwork skills
• Must hold an active U.S. TS Security clearance with SCI Eligibility
• This role is hybrid in our Honolulu office

What we offer

Competitive Salary

The salary range for this position is $135,000-$205,000 + equity. Within the range, individual pay is determined by experience, relevant education, and/or training.

Comprehensive Benefits

• Health, dental, and vision insurance
• Remote friendly with WeWork access
• Unlimited PTO, shared downtime during the federal holiday calendar, and company-wide off time at the end of each year
• 401(k) match
• Lifestyle & wellbeing stipends
• Salary top-up during military reserve duty
• Fully paid parental leave
• Child and pet care reimbursement during travel

Mattermost Federal | TS/SCI Environments

Mattermost Federal builds secure collaboration platforms used by U.S. defense, intelligence, and national security organizations operating in the most demanding environments in the world.

We are looking for Forward Deployed Engineers (FDEs) who want to solve real operational problems alongside mission teams. In this role you will work directly with operators, analysts, and engineers to deploy and build systems that are used every day in mission environments.

This is not a traditional engineering role. You will operate close to the mission, often inside classified environments, working through ambiguity and building solutions that have immediate operational impact.

The problems you will work on here are hard, ambiguous, and consequential.

What You’ll Do

Forward Deployed Engineers operate at the intersection of engineering, operations, and mission execution.

You will:

• Work directly with defense and intelligence organizations to understand operational problems
• Deploy and integrate Mattermost in classified and mission-critical environments
• Build plugins, integrations, and automations that enable operational workflows
• Prototype new capabilities quickly and iterate based on operator feedback
• Debug complex systems operating in constrained environments
• Help shape the evolution of the Mattermost platform based on mission needs

You will move between writing code, deploying infrastructure, and working directly with operators, often within the same week.

Travel is typically approximately one week per month onsite with customers.

Commitment to the Mission

Forward Deployed Engineers at Mattermost Federal are mission partners, not external vendors.

Our customers operate in environments where coordination and decision speed matter. FDEs work side-by-side with mission teams to deliver systems that improve operational outcomes.

We are looking for engineers who:

• Care deeply about supporting national security missions
• Take ownership of outcomes, not just code
• Are comfortable operating in classified environments
• Thrive when solving complex problems with limited information

AI-Forward Engineering

Mattermost Federal is aggressively adopting AI-enabled workflows across mission operations.

FDEs will be among the first engineers deploying and operationalizing AI capabilities in secure environments.

You will help build and deploy systems such as:

• AI agents that summarize operational channels and generate SITREPs
• AI-assisted mission timelines and decision logs
• Knowledge retrieval across operational history
• AI tools that help operators understand fast-moving mission data

We are looking for engineers who are excited about experimenting with AI capabilities while maintaining mission-grade security and reliability.

What We Look For

• Strong engineering ability (Go, Python, TypeScript, or similar)
• Comfort working across the full stack from infrastructure to applications
• Ability to solve open-ended technical problems
• Strong communication skills with both engineers and operators
• Willingness to travel ~1 week per month

Ideal Background

• Experience working with DoD, IC, or national security organizations
• Experience deploying systems in secure or classified environments
• Familiarity with Kubernetes, distributed systems, and APIs
• Experience building integrations or operational tooling

Security Requirements

• U.S. Citizenship required: For candidates residing in the U.S.: This role may require the ability to obtain and maintain a U.S. government security clearance in the future. As such, U.S. applicants must be U.S. citizens and eligible under applicable clearance requirements.  
• Active TS/SCI clearance preferred or ability to obtain one
• Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. 

Why This Role Exists

The best software is built close to the problem.

Forward Deployed Engineers at Mattermost Federal work directly with the people using the systems we build. You will see problems firsthand, build solutions quickly, and deploy them into environments where reliability, security, and speed matter.

If you want to build systems used in real missions and work directly with the people who depend on them, this role is for you.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Notice to applicants:

We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Senior AI Engineer, you’ll take responsibility for integrating AI into Khan Academy product features, collaborating with our Product Management, Design, Engineering, and Content teams to develop tools and processes that ensure the consistency and quality of AI implementations. 

You will:

• Collaborate with designers, product managers, and engineers to build AI-driven features that support education use cases
• Develop test datasets and evaluation criteria for the evaluation of AI outputs
• Measure, maintain, and improve AI output quality over time via experimentation with prompting, scaffolding, and implementation architectures

WHAT YOU BRING 

• Technical Proficiency: You have experience working in software engineering, data science, or related technical roles. Experience with python and/or go preferred.
• Applied AI experience: You understand what generative AI models are good at and how to elicit the best performance from them. You have a knack for structured, analytical thought, and you’re detail-oriented with high standards for quality. You understand techniques—including prompt chaining, RAG, tool-calling, and fine-tuning—for guiding generative AI outputs in service of a robust and performant enterprise product.
• Strong technical project management skills: our Senior Software Engineers often lead projects that involve multiple engineers.
• Testing and quality assurance: You’re committed to a careful, iterative, data-driven approach for optimization, innovation,  and continuous experimentation. You have experience developing evaluation data sets for benchmarking model fit and task-specific performance.
• Data Analysis: You know how to analyze interaction data, both programmatically and manually, to identify actionable insights to optimize the user experience. You have experience using data to inform strategic decisions.
• Research: You keep informed about developments in AI and take an active interest in emerging research and industry trends, and you understand the implications for our product’s competitiveness and performance.
• Communication: Your strong communication skills help you collaborate effectively with cross-functional teams, including educators, developers, and designers. You can explain technical concepts and create high quality documentation.
• Collaboration: You have a history of working cross-functionally to achieve shared success in organization-wide goals and projects.
• Growth mindset: You’re adaptable to a fast-paced environment, and open to learning new tools and tech.
• Ethical Considerations and Bias Mitigation: You’re aware of ethical considerations in AI and machine learning, especially in an educational context, and are familiar with strategies for mitigating bias.
• Domain understanding: You have a solid understanding of education technology, curriculum development, and learning science.

Background/experience

• 5+ years of transferrable technical experience (e.g., software engineering, ML engineering, data science)
• 2+ years applying AI, machine learning, and natural language processing concepts to real world problems.
• 1+ years experience related to education (ed tech, instructional design, learning science research, teaching, etc.)
• A high level familiarity with the architecture and operation of large language models, and a nuanced understanding of their capabilities and limitations.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The compensation band for this role is $137,871 - $172,339 USD annually for candidates based in the United States and $186,306 - $232,883 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. 

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org